// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x2144=['calleridnum','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','recordingFormat','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Ticket\x20created!','[OUTBOUND]','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','vTiger','defaults','redis','emit','length','forEach','type','string','idField','content','toString','variableName','Variable','name','toLowerCase','Creating\x20new\x20ticket...','Normal','Open','getString','Subjects','Descriptions','POST','format','remoteUri','username','sessionName','HelpDesk','stringify','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','validateEmail','info','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','email1','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','[vTiger],\x20%s,\x20%s,\x20%s','getUser','Searching\x20end\x20user\x20with\x20phone','then','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','create','Contacts','Enduser\x20created.','getEndUser','login','token','getConnection','[HTTP]','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname'];(function(_0x2d3c54,_0x541000){var _0x2e1079=function(_0x400dc3){while(--_0x400dc3){_0x2d3c54['push'](_0x2d3c54['shift']());}};_0x2e1079(++_0x541000);}(_0x2144,0x73));var _0x4214=function(_0x2cd1fb,_0x291f55){_0x2cd1fb=_0x2cd1fb-0x0;var _0x48fd2b=_0x2144[_0x2cd1fb];return _0x48fd2b;};'use strict';var _=require(_0x4214('0x0'));var rp=require(_0x4214('0x1'));var BPromise=require('bluebird');var md5=require(_0x4214('0x2'));var util=require('util');var Redis=require(_0x4214('0x3'));var intUtil=require(_0x4214('0x4'));var config=require(_0x4214('0x5'));var logger=require('../../../../config/logger')(_0x4214('0x6'));config['redis']=_[_0x4214('0x7')](config[_0x4214('0x8')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x4214('0x8')]));function emit(_0x38e484,_0x1167a4,_0x13d3cd){io['to'](_0x38e484)[_0x4214('0x9')](_0x1167a4,_0x13d3cd);}function getCustomFields(_0x40b3c4,_0x5b31d0){var _0x511276={};if(_0x40b3c4[_0x4214('0xa')]>0x0){_[_0x4214('0xb')](_0x40b3c4,function(_0x55ecb9){if(_0x55ecb9[_0x4214('0xc')]===_0x4214('0xd')&&_0x55ecb9[_0x4214('0xe')]){_0x511276[_0x55ecb9[_0x4214('0xe')]]=_0x55ecb9[_0x4214('0xf')][_0x4214('0x10')]();}else if(_0x55ecb9[_0x4214('0xc')]==='variable'&&_0x55ecb9[_0x4214('0x11')]&&_0x55ecb9['idField']&&_0x5b31d0[_0x55ecb9[_0x4214('0x11')]]){_0x511276[_0x55ecb9['idField']]=_0x5b31d0[_0x55ecb9[_0x4214('0x11')]][_0x4214('0x10')]();}else if(_0x55ecb9[_0x4214('0xc')]==='customVariable'&&_0x55ecb9['Variable']&&_0x55ecb9[_0x4214('0x12')][_0x4214('0x13')]&&_0x55ecb9[_0x4214('0xe')]&&_0x5b31d0[_0x55ecb9['Variable']['name'][_0x4214('0x14')]()]){_0x511276[_0x55ecb9[_0x4214('0xe')]]=_0x5b31d0[_0x55ecb9['Variable'][_0x4214('0x13')]['toLowerCase']()][_0x4214('0x10')]();}});}return _0x511276;}function createTicket(_0x52b5b2,_0x4d3e0b,_0x23cf6d,_0x114b50,_0x4bceda,_0x250b64,_0x32485b){logger['info'](_0x4214('0x15'));var _0x296440=_['merge']({'parent_id':'','assigned_user_id':_0x4d3e0b['id'],'ticketpriorities':_0x4214('0x16'),'ticketstatus':_0x4214('0x17'),'ticket_title':intUtil[_0x4214('0x18')](_0x114b50[_0x4214('0x19')],_0x4bceda,'\x20'),'description':intUtil[_0x4214('0x18')](_0x114b50[_0x4214('0x1a')],_0x4bceda,'\x0a'),'contact_id':_0x23cf6d['id']},getCustomFields(_0x250b64,_0x4bceda));var _0x424365={'method':_0x4214('0x1b'),'uri':util[_0x4214('0x1c')]('%s/webservice.php',_0x52b5b2[_0x4214('0x1d')]),'form':{'operation':'create','username':_0x52b5b2[_0x4214('0x1e')],'sessionName':_0x32485b[_0x4214('0x1f')],'elementType':_0x4214('0x20'),'element':JSON[_0x4214('0x21')](_0x296440)},'json':!![]};return request(_0x424365)['then'](function(_0x474190){if(_0x474190[_0x4214('0x22')]){return BPromise[_0x4214('0x23')]({'id':_0x474190[_0x4214('0x24')]['id']});}else{throw new Error(util['format'](_0x4214('0x25'),JSON[_0x4214('0x21')](_0x474190['error'])));}})[_0x4214('0x26')](function(_0x31938e){var _0x3a4f95=_0x31938e[_0x4214('0x27')]||0x1f4;logger[_0x4214('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s','createTicket',_0x3a4f95,JSON['stringify'](_0x31938e));});}function getUser(_0x5c874a,_0x38768e,_0x472da9){if(intUtil[_0x4214('0x29')](_0x38768e)){logger[_0x4214('0x2a')](_0x4214('0x2b'),_0x38768e);return request({'method':_0x4214('0x2c'),'uri':util['format'](_0x4214('0x2d'),_0x5c874a['remoteUri']),'qs':{'operation':_0x4214('0x2e'),'username':_0x5c874a[_0x4214('0x1e')],'sessionName':_0x472da9[_0x4214('0x1f')],'query':util[_0x4214('0x1c')](_0x4214('0x2f'),_0x38768e)},'json':!![]})['then'](function(_0x37bf33){if(_0x37bf33[_0x4214('0x22')]&&_0x37bf33['result']['length']){logger[_0x4214('0x2a')]('Agent\x20found!');return BPromise[_0x4214('0x23')]({'id':_0x37bf33[_0x4214('0x24')][0x0]['id'],'email':_0x37bf33['result'][0x0][_0x4214('0x30')],'name':_0x37bf33[_0x4214('0x24')][0x0][_0x4214('0x31')]+'\x20'+_0x37bf33['result'][_0x4214('0x32')]});}else{logger[_0x4214('0x2a')](_0x4214('0x33'));return BPromise[_0x4214('0x23')]({'id':_0x472da9[_0x4214('0x34')],'email':_0x5c874a[_0x4214('0x1e')],'name':_0x4214('0x35')});}})[_0x4214('0x26')](function(_0x2d9698){var _0x44188b=_0x2d9698['statusCode']||0x1f4;logger['error'](_0x4214('0x36'),_0x4214('0x37'),_0x44188b,JSON[_0x4214('0x21')](_0x2d9698));});}else{logger[_0x4214('0x2a')](_0x4214('0x33'));return BPromise[_0x4214('0x23')]({'id':_0x472da9[_0x4214('0x34')],'email':_0x5c874a[_0x4214('0x1e')],'name':_0x4214('0x35')})[_0x4214('0x26')](function(_0x1fddbd){var _0xd5e0b1=_0x1fddbd[_0x4214('0x27')]||0x1f4;logger[_0x4214('0x28')](_0x4214('0x36'),_0x4214('0x37'),_0xd5e0b1,JSON[_0x4214('0x21')](_0x1fddbd));});}}function getEndUser(_0x3a96c6,_0x5a1079,_0x1fa753,_0x326af2){logger['info'](_0x4214('0x38'),_0x1fa753);return request({'method':_0x4214('0x2c'),'uri':util[_0x4214('0x1c')](_0x4214('0x2d'),_0x3a96c6['remoteUri']),'qs':{'operation':_0x4214('0x2e'),'username':_0x3a96c6[_0x4214('0x1e')],'sessionName':_0x326af2[_0x4214('0x1f')],'query':util[_0x4214('0x1c')]('SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;',_0x1fa753,_0x1fa753,_0x1fa753,_0x1fa753,_0x1fa753)},'json':!![]})[_0x4214('0x39')](function(_0x5755c0){if(_0x5755c0[_0x4214('0x22')]&&_0x5755c0[_0x4214('0x24')]['length']){logger[_0x4214('0x2a')](_0x4214('0x3a'));return BPromise[_0x4214('0x23')]({'id':_0x5755c0['result'][0x0]['id'],'name':_0x5755c0[_0x4214('0x24')][0x0][_0x4214('0x3b')]+'\x20'+_0x5755c0[_0x4214('0x24')][0x0][_0x4214('0x3c')],'phone':_0x1fa753});}else{logger[_0x4214('0x2a')](_0x4214('0x3d'));return request({'method':_0x4214('0x1b'),'uri':util[_0x4214('0x1c')](_0x4214('0x2d'),_0x3a96c6[_0x4214('0x1d')]),'form':{'operation':_0x4214('0x3e'),'sessionName':_0x326af2[_0x4214('0x1f')],'elementType':_0x4214('0x3f'),'element':JSON[_0x4214('0x21')]({'lastname':_0x5a1079,'phone':_0x1fa753,'assigned_user_id':'\x20'})},'json':!![]})[_0x4214('0x39')](function(_0x12a817){logger['info'](_0x4214('0x40'));return BPromise[_0x4214('0x23')]({'id':_0x12a817[_0x4214('0x24')]['id'],'name':_0x12a817[_0x4214('0x24')][_0x4214('0x3c')],'phone':_0x12a817['result']['phone']});})[_0x4214('0x26')](function(_0x5905f8){var _0x159fc6=_0x5905f8['statusCode']||0x1f4;logger['error'](_0x4214('0x36'),_0x4214('0x41'),_0x159fc6,JSON[_0x4214('0x21')](_0x5905f8));});}});}function getConnection(_0x573d2c){var _0x59d00f=_0x573d2c[_0x4214('0x1e')];var _0x18bdcf=_0x573d2c['accessKey'];return request({'method':_0x4214('0x2c'),'uri':util['format']('%s/webservice.php',_0x573d2c['remoteUri']),'qs':{'operation':'getchallenge','username':_0x59d00f},'json':!![]})[_0x4214('0x39')](function(_0x5d0e80){if(_0x5d0e80[_0x4214('0x22')]){return request({'method':_0x4214('0x1b'),'uri':util[_0x4214('0x1c')]('%s/webservice.php',_0x573d2c[_0x4214('0x1d')]),'form':{'operation':_0x4214('0x42'),'username':_0x59d00f,'accessKey':md5(_0x5d0e80['result'][_0x4214('0x43')]+_0x18bdcf)},'json':!![]});}})[_0x4214('0x39')](function(_0x2a055b){if(_0x2a055b[_0x4214('0x22')]){return BPromise[_0x4214('0x23')](_0x2a055b[_0x4214('0x24')]);}else{throw new Error(util[_0x4214('0x1c')]('Account\x20%d\x20is\x20not\x20valid',_0x573d2c['id']));}})[_0x4214('0x26')](function(_0x228558){var _0x88ac44=_0x228558['statusCode']||0x1f4;logger[_0x4214('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x4214('0x44'),_0x88ac44,JSON[_0x4214('0x21')](_0x228558));});}function request(_0x6301bf){logger['info'](_0x4214('0x45'),JSON[_0x4214('0x21')](_0x6301bf));return rp(_0x6301bf);}exports['queue']=function(_0x13e2e0,_0x4a32ac,_0x15b4d6,_0x146acf,_0x597dba,_0x510176){var _0x5751cc,_0xabe237,_0x277776,_0x321615;_0x510176[_0x4214('0x1d')]=intUtil[_0x4214('0x46')](_0x510176[_0x4214('0x1d')]);if(_0x597dba&&_0x597dba[_0x4214('0x47')]){logger[_0x4214('0x2a')](_0x4214('0x48'),'Recording\x20is\x20enabled!');_0x4a32ac[_0x4214('0x49')]=util[_0x4214('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x510176[_0x4214('0x4a')],_0x4a32ac[_0x4214('0x4b')],md5(_0x4a32ac[_0x4214('0x4b')]));}else{_0x4a32ac[_0x4214('0x49')]='';}return getConnection(_0x510176)['then'](function(_0x26fcee){_0x321615=_0x26fcee;return getUser(_0x510176,_0x146acf[_0x4214('0x4c')],_0x321615);})[_0x4214('0x39')](function(_0x59bafb){_0x5751cc=_0x59bafb;logger[_0x4214('0x2a')](_0x4214('0x4d'),_0x5751cc['id']);return getEndUser(_0x510176,_0x4a32ac[_0x4214('0x4e')],_0x4a32ac[_0x4214('0x4f')],_0x321615);})[_0x4214('0x39')](function(_0x255c6d){_0xabe237=_0x255c6d;logger['info'](_0x4214('0x50'),_0xabe237['id']);return createTicket(_0x510176,_0x5751cc,_0xabe237,_0x15b4d6,_0x4a32ac,_0x15b4d6[_0x4214('0x51')],_0x321615);})[_0x4214('0x39')](function(_0x245ce8){_0x277776=_0x245ce8;logger['info']('Ticket\x20created!');logger[_0x4214('0x2a')](_0x4214('0x52'),_0x277776['id']);var _0x1d91b6=util[_0x4214('0x1c')](_0x4214('0x53'),_0x510176[_0x4214('0x1d')],_[_0x4214('0x54')](_0x277776['id'],'x')[0x1]);logger[_0x4214('0x2a')](_0x4214('0x48'),_0x4214('0x55'));emit(util[_0x4214('0x1c')](_0x4214('0x56'),_0x146acf[_0x4214('0x13')]),_0x4214('0x57'),{'uri':_0x1d91b6});})['catch'](function(_0x3ecafa){logger[_0x4214('0x28')](_0x4214('0x48'),JSON[_0x4214('0x21')](_0x3ecafa));});};exports['outbound']=function(_0x2dec8d,_0x2dd9bd,_0x5e3245,_0x14ca4c,_0x43ab01,_0xcd4a23,_0x409d49){var _0x28b41b,_0x29f63c,_0x4927fa,_0x5c4f8a;_0xcd4a23[_0x4214('0x1d')]=intUtil[_0x4214('0x46')](_0xcd4a23['remoteUri']);_0xcd4a23[_0x4214('0x4a')]=intUtil[_0x4214('0x46')](_0xcd4a23['serverUrl']);if(_0x409d49&&_0x409d49[_0x4214('0x58')]&&_0x409d49[_0x4214('0x58')]!=='none'){logger[_0x4214('0x2a')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x2dd9bd[_0x4214('0x49')]=util[_0x4214('0x1c')](_0x4214('0x59'),_0xcd4a23[_0x4214('0x4a')],_0x2dd9bd[_0x4214('0x4b')],md5(_0x2dd9bd[_0x4214('0x4b')]));}return getConnection(_0xcd4a23)['then'](function(_0x57363d){_0x5c4f8a=_0x57363d;return getUser(_0xcd4a23,_0x14ca4c[_0x4214('0x4c')],_0x5c4f8a);})['then'](function(_0x5ed88e){_0x28b41b=_0x5ed88e;logger[_0x4214('0x2a')]('The\x20User\x20ID\x20is:',_0x28b41b['id']);return getEndUser(_0xcd4a23,_0x2dd9bd[_0x4214('0x5a')],_0x2dd9bd[_0x4214('0x5b')],_0x5c4f8a);})[_0x4214('0x39')](function(_0x2b8c98){_0x29f63c=_0x2b8c98;logger[_0x4214('0x2a')](_0x4214('0x50'),_0x29f63c['id']);return createTicket(_0xcd4a23,_0x28b41b,_0x29f63c,_0x5e3245,_0x2dd9bd,_0x5e3245[_0x4214('0x51')],_0x5c4f8a);})[_0x4214('0x39')](function(_0x28c1db){_0x4927fa=_0x28c1db;logger[_0x4214('0x2a')](_0x4214('0x5c'));logger['info'](_0x4214('0x52'),_0x4927fa['id']);var _0x53612f=util[_0x4214('0x1c')](_0x4214('0x53'),_0xcd4a23[_0x4214('0x1d')],_[_0x4214('0x54')](_0x4927fa['id'],'x')[0x1]);logger[_0x4214('0x2a')]('[OUTBOUND]',_0x4214('0x55'));emit(util['format'](_0x4214('0x56'),_0x14ca4c[_0x4214('0x13')]),_0x4214('0x57'),{'uri':_0x53612f});})['catch'](function(_0x5a5a05){logger[_0x4214('0x28')](_0x4214('0x5d'),JSON[_0x4214('0x21')](_0x5a5a05));});};exports[_0x4214('0x5e')]=function(_0x19f1ac,_0x3af9f0,_0x582228,_0x5056f9,_0x6b0d33,_0x564bee){var _0x13a66f,_0x17e433,_0x1f1417,_0x733d1e;_0x564bee['remoteUri']=intUtil[_0x4214('0x46')](_0x564bee[_0x4214('0x1d')]);_0x564bee['serverUrl']=intUtil[_0x4214('0x46')](_0x564bee[_0x4214('0x4a')]);if(_0x6b0d33&&_0x6b0d33['monitor_format']){logger[_0x4214('0x2a')]('['+_0x3af9f0[_0x4214('0x5f')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x3af9f0['recordingURL']=util[_0x4214('0x1c')](_0x4214('0x59'),_0x564bee[_0x4214('0x4a')],_0x3af9f0[_0x4214('0x4b')],md5(_0x3af9f0['uniqueid']));}else{_0x3af9f0[_0x4214('0x49')]='';}return getConnection(_0x564bee)[_0x4214('0x39')](function(_0x2f3c8d){_0x733d1e=_0x2f3c8d;return getUser(_0x564bee,'',_0x733d1e);})[_0x4214('0x39')](function(_0x51e43e){_0x13a66f=_0x51e43e;logger[_0x4214('0x2a')](_0x4214('0x4d'),_0x13a66f['id']);return getEndUser(_0x564bee,_0x3af9f0['calleridname'],_0x3af9f0[_0x4214('0x4f')],_0x733d1e);})['then'](function(_0x138f73){_0x17e433=_0x138f73;logger[_0x4214('0x2a')](_0x4214('0x50'),_0x17e433['id']);return createTicket(_0x564bee,_0x13a66f,_0x17e433,_0x582228,_0x3af9f0,_0x582228[_0x4214('0x51')],_0x733d1e);})[_0x4214('0x39')](function(_0x1024b2){_0x1f1417=_0x1024b2;logger['info'](_0x4214('0x5c'));logger[_0x4214('0x2a')](_0x4214('0x52'),_0x1f1417['id']);})[_0x4214('0x26')](function(_0x2e5a2f){logger['error']('['+_0x3af9f0[_0x4214('0x5f')][_0x4214('0x60')]()+']',JSON[_0x4214('0x21')](_0x2e5a2f));});};
\ No newline at end of file
+var _0x34e8=['redis','defaults','localhost','emit','length','forEach','includes','string','picklist','type','idField','toString','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','POST','format','remoteUri','create','sessionName','HelpDesk','stringify','success','error','catch','statusCode','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','resolve','email1','first_name','last_name','userId','[vTiger],\x20%s,\x20%s,\x20%s','getUser','admin','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','phone','getEndUser','accessKey','getchallenge','then','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','The\x20User\x20ID\x20is:','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','uniqueid','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','split','unmanaged','lastevent','toUpperCase','calleridname','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger'];(function(_0x1076b3,_0x619f9c){var _0x5bb848=function(_0x1e3572){while(--_0x1e3572){_0x1076b3['push'](_0x1076b3['shift']());}};_0x5bb848(++_0x619f9c);}(_0x34e8,0x12c));var _0x834e=function(_0x29aef6,_0x460596){_0x29aef6=_0x29aef6-0x0;var _0x2bc5ea=_0x34e8[_0x29aef6];return _0x2bc5ea;};'use strict';var _=require(_0x834e('0x0'));var rp=require(_0x834e('0x1'));var BPromise=require(_0x834e('0x2'));var md5=require(_0x834e('0x3'));var util=require('util');var Redis=require(_0x834e('0x4'));var intUtil=require(_0x834e('0x5'));var config=require(_0x834e('0x6'));var logger=require(_0x834e('0x7'))(_0x834e('0x8'));config[_0x834e('0x9')]=_[_0x834e('0xa')](config['redis'],{'host':_0x834e('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x834e('0x9')]));function emit(_0x3cc2e3,_0x3a3ef6,_0x2e69e2){io['to'](_0x3cc2e3)[_0x834e('0xc')](_0x3a3ef6,_0x2e69e2);}function getCustomFields(_0x23501c,_0x363786){var _0x1af45a={};if(_0x23501c[_0x834e('0xd')]>0x0){_[_0x834e('0xe')](_0x23501c,function(_0x1e41fe){if(_[_0x834e('0xf')]([_0x834e('0x10'),_0x834e('0x11')],_0x1e41fe[_0x834e('0x12')])&&_0x1e41fe[_0x834e('0x13')]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x1e41fe['content'][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='variable'&&_0x1e41fe[_0x834e('0x15')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe[_0x834e('0x15')]]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['variableName']][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='customVariable'&&_0x1e41fe[_0x834e('0x16')]&&_0x1e41fe['Variable'][_0x834e('0x17')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()][_0x834e('0x14')]();}});}return _0x1af45a;}function createTicket(_0xb993a1,_0x237947,_0x254677,_0x1dd214,_0x595515,_0x2545b4,_0x1fd2c6){logger[_0x834e('0x19')](_0x834e('0x1a'));var _0x4ab05d=_[_0x834e('0x1b')]({'parent_id':'','assigned_user_id':_0x237947['id'],'ticketpriorities':_0x834e('0x1c'),'ticketstatus':'Open','ticket_title':intUtil[_0x834e('0x1d')](_0x1dd214[_0x834e('0x1e')],_0x595515,'\x20'),'description':intUtil[_0x834e('0x1d')](_0x1dd214['Descriptions'],_0x595515,'\x0a'),'contact_id':_0x254677['id']},getCustomFields(_0x2545b4,_0x595515));var _0x4e3f48={'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0xb993a1[_0x834e('0x21')]),'form':{'operation':_0x834e('0x22'),'username':_0xb993a1['username'],'sessionName':_0x1fd2c6[_0x834e('0x23')],'elementType':_0x834e('0x24'),'element':JSON[_0x834e('0x25')](_0x4ab05d)},'json':!![]};return request(_0x4e3f48)['then'](function(_0x24fcf7){if(_0x24fcf7[_0x834e('0x26')]){return BPromise['resolve']({'id':_0x24fcf7['result']['id']});}else{throw new Error(util[_0x834e('0x20')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x834e('0x25')](_0x24fcf7[_0x834e('0x27')])));}})[_0x834e('0x28')](function(_0x2cc2eb){var _0x3cd928=_0x2cc2eb[_0x834e('0x29')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','createTicket',_0x3cd928,JSON['stringify'](_0x2cc2eb));});}function getUser(_0x2c7a8d,_0x567cea,_0x106d6a){if(intUtil['validateEmail'](_0x567cea)){logger[_0x834e('0x19')](_0x834e('0x2a'),_0x567cea);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x2c7a8d[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x2c7a8d[_0x834e('0x2e')],'sessionName':_0x106d6a[_0x834e('0x23')],'query':util['format'](_0x834e('0x2f'),_0x567cea)},'json':!![]})['then'](function(_0x2c75c2){if(_0x2c75c2[_0x834e('0x26')]&&_0x2c75c2[_0x834e('0x30')][_0x834e('0xd')]){logger[_0x834e('0x19')](_0x834e('0x31'));return BPromise[_0x834e('0x32')]({'id':_0x2c75c2[_0x834e('0x30')][0x0]['id'],'email':_0x2c75c2[_0x834e('0x30')][0x0][_0x834e('0x33')],'name':_0x2c75c2['result'][0x0][_0x834e('0x34')]+'\x20'+_0x2c75c2[_0x834e('0x30')][_0x834e('0x35')]});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':'admin'});}})['catch'](function(_0x3e58fa){var _0x41bf4d=_0x3e58fa[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x41bf4d,JSON['stringify'](_0x3e58fa));});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':_0x834e('0x39')})[_0x834e('0x28')](function(_0x491c28){var _0x481f70=_0x491c28[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x481f70,JSON[_0x834e('0x25')](_0x491c28));});}}function getEndUser(_0x4ca43c,_0x1c5ed6,_0x548d1d,_0x50c243){logger[_0x834e('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x548d1d);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x4ca43c[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x4ca43c['username'],'sessionName':_0x50c243[_0x834e('0x23')],'query':util[_0x834e('0x20')](_0x834e('0x3a'),_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d)},'json':!![]})['then'](function(_0x35380e){if(_0x35380e[_0x834e('0x26')]&&_0x35380e['result'][_0x834e('0xd')]){logger['info'](_0x834e('0x3b'));return BPromise[_0x834e('0x32')]({'id':_0x35380e['result'][0x0]['id'],'name':_0x35380e['result'][0x0][_0x834e('0x3c')]+'\x20'+_0x35380e[_0x834e('0x30')][0x0][_0x834e('0x3d')],'phone':_0x548d1d});}else{logger[_0x834e('0x19')](_0x834e('0x3e'));return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0x4ca43c[_0x834e('0x21')]),'form':{'operation':'create','sessionName':_0x50c243[_0x834e('0x23')],'elementType':'Contacts','element':JSON[_0x834e('0x25')]({'lastname':_0x1c5ed6,'phone':_0x548d1d,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x361f60){logger[_0x834e('0x19')]('Enduser\x20created.');return BPromise[_0x834e('0x32')]({'id':_0x361f60[_0x834e('0x30')]['id'],'name':_0x361f60[_0x834e('0x30')][_0x834e('0x3d')],'phone':_0x361f60[_0x834e('0x30')][_0x834e('0x3f')]});})[_0x834e('0x28')](function(_0x3ccd8e){var _0x5dc63b=_0x3ccd8e[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x40'),_0x5dc63b,JSON['stringify'](_0x3ccd8e));});}});}function getConnection(_0x112306){var _0x42fd90=_0x112306[_0x834e('0x2e')];var _0x2112d5=_0x112306[_0x834e('0x41')];return request({'method':_0x834e('0x2b'),'uri':util['format']('%s/webservice.php',_0x112306[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x42'),'username':_0x42fd90},'json':!![]})[_0x834e('0x43')](function(_0x40ff5a){if(_0x40ff5a[_0x834e('0x26')]){return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x112306[_0x834e('0x21')]),'form':{'operation':_0x834e('0x44'),'username':_0x42fd90,'accessKey':md5(_0x40ff5a[_0x834e('0x30')][_0x834e('0x45')]+_0x2112d5)},'json':!![]});}})[_0x834e('0x43')](function(_0x1a3237){if(_0x1a3237[_0x834e('0x26')]){return BPromise[_0x834e('0x32')](_0x1a3237[_0x834e('0x30')]);}else{throw new Error(util[_0x834e('0x20')](_0x834e('0x46'),_0x112306['id']));}})[_0x834e('0x28')](function(_0x4cfacd){var _0x1cc0b8=_0x4cfacd[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x47'),_0x1cc0b8,JSON['stringify'](_0x4cfacd));});}function request(_0x3dcca3){logger[_0x834e('0x19')](_0x834e('0x48'),JSON[_0x834e('0x25')](_0x3dcca3));return rp(_0x3dcca3);}exports[_0x834e('0x49')]=function(_0xb77aab,_0x4549ba,_0x4a8b32,_0x1ad7fe,_0x8bc6c6,_0x3e0550){var _0x363675,_0x86ad2b,_0x396bbe,_0x344b51;_0x3e0550[_0x834e('0x21')]=intUtil['stripTrailingSlash'](_0x3e0550[_0x834e('0x21')]);if(_0x8bc6c6&&_0x8bc6c6['monitor_format']){logger[_0x834e('0x19')]('[QUEUE]',_0x834e('0x4a'));_0x4549ba['recordingURL']=util['format'](_0x834e('0x4b'),_0x3e0550[_0x834e('0x4c')],_0x4549ba['uniqueid'],md5(_0x4549ba['uniqueid']));}else{_0x4549ba[_0x834e('0x4d')]='';}return getConnection(_0x3e0550)[_0x834e('0x43')](function(_0x138ed2){_0x344b51=_0x138ed2;return getUser(_0x3e0550,_0x1ad7fe[_0x834e('0x4e')],_0x344b51);})[_0x834e('0x43')](function(_0x315858){_0x363675=_0x315858;logger[_0x834e('0x19')](_0x834e('0x4f'),_0x363675['id']);return getEndUser(_0x3e0550,_0x4549ba['calleridname'],_0x4549ba[_0x834e('0x50')],_0x344b51);})[_0x834e('0x43')](function(_0x5d5ac2){_0x86ad2b=_0x5d5ac2;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x86ad2b['id']);return createTicket(_0x3e0550,_0x363675,_0x86ad2b,_0x4a8b32,_0x4549ba,_0x4a8b32[_0x834e('0x51')],_0x344b51);})[_0x834e('0x43')](function(_0x5160c4){_0x396bbe=_0x5160c4;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x396bbe['id']);var _0x5a2924=util[_0x834e('0x20')](_0x834e('0x54'),_0x3e0550[_0x834e('0x21')],_['split'](_0x396bbe['id'],'x')[0x1]);logger[_0x834e('0x19')](_0x834e('0x55'),_0x834e('0x56'));emit(util[_0x834e('0x20')](_0x834e('0x57'),_0x1ad7fe[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5a2924});})[_0x834e('0x28')](function(_0x208c21){logger[_0x834e('0x27')](_0x834e('0x55'),JSON[_0x834e('0x25')](_0x208c21));});};exports[_0x834e('0x59')]=function(_0x1659c8,_0x460a7a,_0x17b8e3,_0x297cce,_0x14ed83,_0x193a15,_0x3e3467){var _0xed4081,_0x2cb233,_0x5c83eb,_0x2145cf;_0x193a15[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x193a15[_0x834e('0x21')]);_0x193a15['serverUrl']=intUtil[_0x834e('0x5a')](_0x193a15['serverUrl']);if(_0x3e3467&&_0x3e3467['recordingFormat']&&_0x3e3467[_0x834e('0x5b')]!==_0x834e('0x5c')){logger[_0x834e('0x19')](_0x834e('0x5d'),_0x834e('0x4a'));_0x460a7a[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x193a15['serverUrl'],_0x460a7a[_0x834e('0x5e')],md5(_0x460a7a['uniqueid']));}return getConnection(_0x193a15)[_0x834e('0x43')](function(_0xd35dda){_0x2145cf=_0xd35dda;return getUser(_0x193a15,_0x297cce['email'],_0x2145cf);})['then'](function(_0x4a4def){_0xed4081=_0x4a4def;logger[_0x834e('0x19')](_0x834e('0x4f'),_0xed4081['id']);return getEndUser(_0x193a15,_0x460a7a[_0x834e('0x5f')],_0x460a7a[_0x834e('0x60')],_0x2145cf);})['then'](function(_0x2b0d93){_0x2cb233=_0x2b0d93;logger[_0x834e('0x19')](_0x834e('0x61'),_0x2cb233['id']);return createTicket(_0x193a15,_0xed4081,_0x2cb233,_0x17b8e3,_0x460a7a,_0x17b8e3[_0x834e('0x51')],_0x2145cf);})[_0x834e('0x43')](function(_0x28b5c9){_0x5c83eb=_0x28b5c9;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x5c83eb['id']);var _0x5b2bf6=util[_0x834e('0x20')](_0x834e('0x54'),_0x193a15[_0x834e('0x21')],_[_0x834e('0x62')](_0x5c83eb['id'],'x')[0x1]);logger['info'](_0x834e('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x297cce[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5b2bf6});})['catch'](function(_0x2645df){logger[_0x834e('0x27')]('[OUTBOUND]',JSON[_0x834e('0x25')](_0x2645df));});};exports[_0x834e('0x63')]=function(_0x4b88e7,_0x5df169,_0x346be5,_0x2a42a3,_0x8bc7d9,_0x44c909){var _0x1d8e7,_0x493239,_0x264a6f,_0x520367;_0x44c909[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x21')]);_0x44c909['serverUrl']=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x4c')]);if(_0x8bc7d9&&_0x8bc7d9['monitor_format']){logger[_0x834e('0x19')]('['+_0x5df169[_0x834e('0x64')][_0x834e('0x65')]()+']','Recording\x20is\x20enabled!');_0x5df169[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x44c909[_0x834e('0x4c')],_0x5df169[_0x834e('0x5e')],md5(_0x5df169[_0x834e('0x5e')]));}else{_0x5df169[_0x834e('0x4d')]='';}return getConnection(_0x44c909)[_0x834e('0x43')](function(_0xd49002){_0x520367=_0xd49002;return getUser(_0x44c909,'',_0x520367);})[_0x834e('0x43')](function(_0x57d898){_0x1d8e7=_0x57d898;logger['info']('The\x20User\x20ID\x20is:',_0x1d8e7['id']);return getEndUser(_0x44c909,_0x5df169[_0x834e('0x66')],_0x5df169[_0x834e('0x50')],_0x520367);})[_0x834e('0x43')](function(_0x37fa2c){_0x493239=_0x37fa2c;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x493239['id']);return createTicket(_0x44c909,_0x1d8e7,_0x493239,_0x346be5,_0x5df169,_0x346be5['Fields'],_0x520367);})[_0x834e('0x43')](function(_0x1ad428){_0x264a6f=_0x1ad428;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')]('The\x20Ticket\x20ID\x20is:',_0x264a6f['id']);})[_0x834e('0x28')](function(_0x2b162a){logger[_0x834e('0x27')]('['+_0x5df169['lastevent'][_0x834e('0x65')]()+']',JSON[_0x834e('0x25')](_0x2b162a));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff