// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1f53=['bluebird','md5','util','ioredis','../../../../config/environment','vTiger','redis','localhost','socket.io-emitter','emit','length','type','string','idField','content','variableName','toString','customVariable','Variable','name','toLowerCase','merge','Open','Subjects','Descriptions','format','%s/webservice.php','remoteUri','create','username','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','info','Getting\x20agent\x20with\x20email','GET','sessionName','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','getUser','Searching\x20end\x20user\x20with\x20phone','query','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','phone','accessKey','getchallenge','login','getConnection','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','calleridname','Fields','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','recordingFormat','none','[OUTBOUND]','destcalleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','trigger:browser:url','unmanaged','monitor_format','lastevent','toUpperCase','The\x20User\x20ID\x20is:','calleridnum','lodash'];(function(_0x9abebc,_0x32e0ca){var _0x2d644b=function(_0x5e2aed){while(--_0x5e2aed){_0x9abebc['push'](_0x9abebc['shift']());}};_0x2d644b(++_0x32e0ca);}(_0x1f53,0xbd));var _0x31f5=function(_0x9c2c88,_0x313e41){_0x9c2c88=_0x9c2c88-0x0;var _0xad0ee9=_0x1f53[_0x9c2c88];return _0xad0ee9;};'use strict';var _=require(_0x31f5('0x0'));var rp=require('request-promise');var BPromise=require(_0x31f5('0x1'));var md5=require(_0x31f5('0x2'));var util=require(_0x31f5('0x3'));var Redis=require(_0x31f5('0x4'));var intUtil=require('./util');var config=require(_0x31f5('0x5'));var logger=require('../../../../config/logger')(_0x31f5('0x6'));config[_0x31f5('0x7')]=_['defaults'](config['redis'],{'host':_0x31f5('0x8'),'port':0x18eb});var io=require(_0x31f5('0x9'))(new Redis(config['redis']));function emit(_0x83ec08,_0x4f037b,_0x1aadc2){io['to'](_0x83ec08)[_0x31f5('0xa')](_0x4f037b,_0x1aadc2);}function getCustomFields(_0x41ada4,_0x54bdb8){var _0x11fd2f={};if(_0x41ada4[_0x31f5('0xb')]>0x0){_['forEach'](_0x41ada4,function(_0x80482e){if(_0x80482e[_0x31f5('0xc')]===_0x31f5('0xd')&&_0x80482e[_0x31f5('0xe')]){_0x11fd2f[_0x80482e['idField']]=_0x80482e[_0x31f5('0xf')]['toString']();}else if(_0x80482e[_0x31f5('0xc')]==='variable'&&_0x80482e[_0x31f5('0x10')]&&_0x80482e['idField']&&_0x54bdb8[_0x80482e['variableName']]){_0x11fd2f[_0x80482e[_0x31f5('0xe')]]=_0x54bdb8[_0x80482e[_0x31f5('0x10')]][_0x31f5('0x11')]();}else if(_0x80482e[_0x31f5('0xc')]===_0x31f5('0x12')&&_0x80482e[_0x31f5('0x13')]&&_0x80482e[_0x31f5('0x13')][_0x31f5('0x14')]&&_0x80482e[_0x31f5('0xe')]&&_0x54bdb8[_0x80482e[_0x31f5('0x13')][_0x31f5('0x14')][_0x31f5('0x15')]()]){_0x11fd2f[_0x80482e[_0x31f5('0xe')]]=_0x54bdb8[_0x80482e[_0x31f5('0x13')][_0x31f5('0x14')][_0x31f5('0x15')]()][_0x31f5('0x11')]();}});}return _0x11fd2f;}function createTicket(_0x5b6679,_0x4ecdce,_0x58a16c,_0x223ac1,_0x17a9e7,_0x220873,_0x26578c){logger['info']('Creating\x20new\x20ticket...');var _0xd9a8a7=_[_0x31f5('0x16')]({'parent_id':'','assigned_user_id':_0x4ecdce['id'],'ticketpriorities':'Normal','ticketstatus':_0x31f5('0x17'),'ticket_title':intUtil['getString'](_0x223ac1[_0x31f5('0x18')],_0x17a9e7,'\x20'),'description':intUtil['getString'](_0x223ac1[_0x31f5('0x19')],_0x17a9e7,'\x0a'),'contact_id':_0x58a16c['id']},getCustomFields(_0x220873,_0x17a9e7));var _0x5bb2ed={'method':'POST','uri':util[_0x31f5('0x1a')](_0x31f5('0x1b'),_0x5b6679[_0x31f5('0x1c')]),'form':{'operation':_0x31f5('0x1d'),'username':_0x5b6679[_0x31f5('0x1e')],'sessionName':_0x26578c['sessionName'],'elementType':'HelpDesk','element':JSON['stringify'](_0xd9a8a7)},'json':!![]};return request(_0x5bb2ed)[_0x31f5('0x1f')](function(_0x3dc987){if(_0x3dc987['success']){return BPromise[_0x31f5('0x20')]({'id':_0x3dc987[_0x31f5('0x21')]['id']});}else{throw new Error(util['format'](_0x31f5('0x22'),JSON[_0x31f5('0x23')](_0x3dc987[_0x31f5('0x24')])));}})[_0x31f5('0x25')](function(_0x9f5ba4){var _0x41da9e=_0x9f5ba4[_0x31f5('0x26')]||0x1f4;logger['error'](_0x31f5('0x27'),'createTicket',_0x41da9e,JSON['stringify'](_0x9f5ba4));});}function getUser(_0x3e4bf3,_0x4c120f,_0x4a3a76){if(intUtil[_0x31f5('0x28')](_0x4c120f)){logger[_0x31f5('0x29')](_0x31f5('0x2a'),_0x4c120f);return request({'method':_0x31f5('0x2b'),'uri':util[_0x31f5('0x1a')](_0x31f5('0x1b'),_0x3e4bf3[_0x31f5('0x1c')]),'qs':{'operation':'query','username':_0x3e4bf3['username'],'sessionName':_0x4a3a76[_0x31f5('0x2c')],'query':util['format'](_0x31f5('0x2d'),_0x4c120f)},'json':!![]})[_0x31f5('0x1f')](function(_0x559cdf){if(_0x559cdf[_0x31f5('0x2e')]&&_0x559cdf[_0x31f5('0x21')]['length']){logger[_0x31f5('0x29')](_0x31f5('0x2f'));return BPromise[_0x31f5('0x20')]({'id':_0x559cdf[_0x31f5('0x21')][0x0]['id'],'email':_0x559cdf[_0x31f5('0x21')][0x0]['email1'],'name':_0x559cdf['result'][0x0]['first_name']+'\x20'+_0x559cdf['result']['last_name']});}else{logger[_0x31f5('0x29')](_0x31f5('0x30'));return BPromise[_0x31f5('0x20')]({'id':_0x4a3a76[_0x31f5('0x31')],'email':_0x3e4bf3[_0x31f5('0x1e')],'name':_0x31f5('0x32')});}})['catch'](function(_0x228c93){var _0x298d59=_0x228c93['statusCode']||0x1f4;logger[_0x31f5('0x24')](_0x31f5('0x27'),_0x31f5('0x33'),_0x298d59,JSON[_0x31f5('0x23')](_0x228c93));});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x31f5('0x20')]({'id':_0x4a3a76[_0x31f5('0x31')],'email':_0x3e4bf3[_0x31f5('0x1e')],'name':_0x31f5('0x32')})[_0x31f5('0x25')](function(_0x18d480){var _0x14cc3c=_0x18d480[_0x31f5('0x26')]||0x1f4;logger['error'](_0x31f5('0x27'),'getUser',_0x14cc3c,JSON['stringify'](_0x18d480));});}}function getEndUser(_0xa56075,_0x2a59e3,_0x4a933b,_0x1814a6){logger[_0x31f5('0x29')](_0x31f5('0x34'),_0x4a933b);return request({'method':'GET','uri':util[_0x31f5('0x1a')](_0x31f5('0x1b'),_0xa56075['remoteUri']),'qs':{'operation':_0x31f5('0x35'),'username':_0xa56075[_0x31f5('0x1e')],'sessionName':_0x1814a6[_0x31f5('0x2c')],'query':util[_0x31f5('0x1a')](_0x31f5('0x36'),_0x4a933b,_0x4a933b,_0x4a933b,_0x4a933b,_0x4a933b)},'json':!![]})[_0x31f5('0x1f')](function(_0x4ffdd0){if(_0x4ffdd0['success']&&_0x4ffdd0['result'][_0x31f5('0xb')]){logger[_0x31f5('0x29')](_0x31f5('0x37'));return BPromise[_0x31f5('0x20')]({'id':_0x4ffdd0[_0x31f5('0x21')][0x0]['id'],'name':_0x4ffdd0[_0x31f5('0x21')][0x0][_0x31f5('0x38')]+'\x20'+_0x4ffdd0['result'][0x0][_0x31f5('0x39')],'phone':_0x4a933b});}else{logger[_0x31f5('0x29')](_0x31f5('0x3a'));return request({'method':_0x31f5('0x3b'),'uri':util[_0x31f5('0x1a')](_0x31f5('0x1b'),_0xa56075[_0x31f5('0x1c')]),'form':{'operation':_0x31f5('0x1d'),'sessionName':_0x1814a6[_0x31f5('0x2c')],'elementType':'Contacts','element':JSON['stringify']({'lastname':_0x2a59e3,'phone':_0x4a933b,'assigned_user_id':'\x20'})},'json':!![]})[_0x31f5('0x1f')](function(_0x1c178f){logger[_0x31f5('0x29')](_0x31f5('0x3c'));return BPromise[_0x31f5('0x20')]({'id':_0x1c178f[_0x31f5('0x21')]['id'],'name':_0x1c178f[_0x31f5('0x21')][_0x31f5('0x39')],'phone':_0x1c178f[_0x31f5('0x21')][_0x31f5('0x3d')]});})['catch'](function(_0x32e4a9){var _0x18e801=_0x32e4a9[_0x31f5('0x26')]||0x1f4;logger[_0x31f5('0x24')](_0x31f5('0x27'),'getEndUser',_0x18e801,JSON[_0x31f5('0x23')](_0x32e4a9));});}});}function getConnection(_0x3b43b7){var _0x5114a9=_0x3b43b7['username'];var _0x3da9f3=_0x3b43b7[_0x31f5('0x3e')];return request({'method':_0x31f5('0x2b'),'uri':util[_0x31f5('0x1a')](_0x31f5('0x1b'),_0x3b43b7['remoteUri']),'qs':{'operation':_0x31f5('0x3f'),'username':_0x5114a9},'json':!![]})[_0x31f5('0x1f')](function(_0x100083){if(_0x100083['success']){return request({'method':_0x31f5('0x3b'),'uri':util[_0x31f5('0x1a')](_0x31f5('0x1b'),_0x3b43b7['remoteUri']),'form':{'operation':_0x31f5('0x40'),'username':_0x5114a9,'accessKey':md5(_0x100083[_0x31f5('0x21')]['token']+_0x3da9f3)},'json':!![]});}})[_0x31f5('0x1f')](function(_0x144fd5){if(_0x144fd5['success']){return BPromise[_0x31f5('0x20')](_0x144fd5[_0x31f5('0x21')]);}else{throw new Error(util['format']('Account\x20%d\x20is\x20not\x20valid',_0x3b43b7['id']));}})[_0x31f5('0x25')](function(_0x1f25da){var _0x485dd2=_0x1f25da['statusCode']||0x1f4;logger['error'](_0x31f5('0x27'),_0x31f5('0x41'),_0x485dd2,JSON[_0x31f5('0x23')](_0x1f25da));});}function request(_0x3038ad){logger[_0x31f5('0x29')]('[HTTP]',JSON[_0x31f5('0x23')](_0x3038ad));return rp(_0x3038ad);}exports[_0x31f5('0x42')]=function(_0x7da3af,_0x24711b,_0x2e3717,_0x5a99e0,_0x3219e8,_0x45325a){var _0x4b1374,_0x39b8fc,_0x5267ee,_0x1213c6;_0x45325a[_0x31f5('0x1c')]=intUtil[_0x31f5('0x43')](_0x45325a['remoteUri']);if(_0x3219e8&&_0x3219e8['monitor_format']){logger[_0x31f5('0x29')](_0x31f5('0x44'),_0x31f5('0x45'));_0x24711b[_0x31f5('0x46')]=util[_0x31f5('0x1a')](_0x31f5('0x47'),_0x45325a[_0x31f5('0x48')],_0x24711b[_0x31f5('0x49')],md5(_0x24711b[_0x31f5('0x49')]));}else{_0x24711b[_0x31f5('0x46')]='';}return getConnection(_0x45325a)[_0x31f5('0x1f')](function(_0x3835ce){_0x1213c6=_0x3835ce;return getUser(_0x45325a,_0x5a99e0[_0x31f5('0x4a')],_0x1213c6);})[_0x31f5('0x1f')](function(_0x2f66c9){_0x4b1374=_0x2f66c9;logger[_0x31f5('0x29')]('The\x20User\x20ID\x20is:',_0x4b1374['id']);return getEndUser(_0x45325a,_0x24711b[_0x31f5('0x4b')],_0x24711b['calleridnum'],_0x1213c6);})[_0x31f5('0x1f')](function(_0x231ff0){_0x39b8fc=_0x231ff0;logger[_0x31f5('0x29')]('The\x20Enduser\x20ID\x20is:',_0x39b8fc['id']);return createTicket(_0x45325a,_0x4b1374,_0x39b8fc,_0x2e3717,_0x24711b,_0x2e3717[_0x31f5('0x4c')],_0x1213c6);})[_0x31f5('0x1f')](function(_0x3cf63e){_0x5267ee=_0x3cf63e;logger[_0x31f5('0x29')]('Ticket\x20created!');logger[_0x31f5('0x29')](_0x31f5('0x4d'),_0x5267ee['id']);var _0x218397=util[_0x31f5('0x1a')](_0x31f5('0x4e'),_0x45325a['remoteUri'],_[_0x31f5('0x4f')](_0x5267ee['id'],'x')[0x1]);logger[_0x31f5('0x29')]('[QUEUE]',_0x31f5('0x50'));emit(util[_0x31f5('0x1a')](_0x31f5('0x51'),_0x5a99e0[_0x31f5('0x14')]),'trigger:browser:url',{'uri':_0x218397});})[_0x31f5('0x25')](function(_0x18d0d5){logger[_0x31f5('0x24')](_0x31f5('0x44'),JSON['stringify'](_0x18d0d5));});};exports['outbound']=function(_0x1412d3,_0x149626,_0x244dbb,_0x4c2553,_0x3e4eaa,_0x16baf9,_0x1a63fe){var _0x297abe,_0x10fa89,_0x202ceb,_0x2517b5;_0x16baf9[_0x31f5('0x1c')]=intUtil[_0x31f5('0x43')](_0x16baf9['remoteUri']);_0x16baf9['serverUrl']=intUtil[_0x31f5('0x43')](_0x16baf9[_0x31f5('0x48')]);if(_0x1a63fe&&_0x1a63fe[_0x31f5('0x52')]&&_0x1a63fe[_0x31f5('0x52')]!==_0x31f5('0x53')){logger['info'](_0x31f5('0x54'),_0x31f5('0x45'));_0x149626[_0x31f5('0x46')]=util[_0x31f5('0x1a')](_0x31f5('0x47'),_0x16baf9[_0x31f5('0x48')],_0x149626[_0x31f5('0x49')],md5(_0x149626[_0x31f5('0x49')]));}return getConnection(_0x16baf9)[_0x31f5('0x1f')](function(_0x5e400e){_0x2517b5=_0x5e400e;return getUser(_0x16baf9,_0x4c2553['email'],_0x2517b5);})[_0x31f5('0x1f')](function(_0x2c1bf9){_0x297abe=_0x2c1bf9;logger['info']('The\x20User\x20ID\x20is:',_0x297abe['id']);return getEndUser(_0x16baf9,_0x149626['destcalleridname'],_0x149626[_0x31f5('0x55')],_0x2517b5);})[_0x31f5('0x1f')](function(_0x1116c1){_0x10fa89=_0x1116c1;logger[_0x31f5('0x29')](_0x31f5('0x56'),_0x10fa89['id']);return createTicket(_0x16baf9,_0x297abe,_0x10fa89,_0x244dbb,_0x149626,_0x244dbb[_0x31f5('0x4c')],_0x2517b5);})[_0x31f5('0x1f')](function(_0x33cc74){_0x202ceb=_0x33cc74;logger['info'](_0x31f5('0x57'));logger[_0x31f5('0x29')](_0x31f5('0x4d'),_0x202ceb['id']);var _0xf4f06d=util['format'](_0x31f5('0x4e'),_0x16baf9[_0x31f5('0x1c')],_['split'](_0x202ceb['id'],'x')[0x1]);logger[_0x31f5('0x29')](_0x31f5('0x54'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x31f5('0x1a')](_0x31f5('0x51'),_0x4c2553[_0x31f5('0x14')]),_0x31f5('0x58'),{'uri':_0xf4f06d});})[_0x31f5('0x25')](function(_0x2d6b70){logger[_0x31f5('0x24')](_0x31f5('0x54'),JSON[_0x31f5('0x23')](_0x2d6b70));});};exports[_0x31f5('0x59')]=function(_0x429635,_0x56b8d0,_0x29e985,_0x126cef,_0x1cd86d,_0x164c3a){var _0x164a12,_0x709dce,_0x5e525d,_0x53c45d;_0x164c3a[_0x31f5('0x1c')]=intUtil[_0x31f5('0x43')](_0x164c3a[_0x31f5('0x1c')]);_0x164c3a[_0x31f5('0x48')]=intUtil[_0x31f5('0x43')](_0x164c3a[_0x31f5('0x48')]);if(_0x1cd86d&&_0x1cd86d[_0x31f5('0x5a')]){logger[_0x31f5('0x29')]('['+_0x56b8d0[_0x31f5('0x5b')][_0x31f5('0x5c')]()+']',_0x31f5('0x45'));_0x56b8d0['recordingURL']=util['format'](_0x31f5('0x47'),_0x164c3a['serverUrl'],_0x56b8d0[_0x31f5('0x49')],md5(_0x56b8d0[_0x31f5('0x49')]));}else{_0x56b8d0[_0x31f5('0x46')]='';}return getConnection(_0x164c3a)[_0x31f5('0x1f')](function(_0x7b6185){_0x53c45d=_0x7b6185;return getUser(_0x164c3a,'',_0x53c45d);})[_0x31f5('0x1f')](function(_0x4b8459){_0x164a12=_0x4b8459;logger['info'](_0x31f5('0x5d'),_0x164a12['id']);return getEndUser(_0x164c3a,_0x56b8d0[_0x31f5('0x4b')],_0x56b8d0[_0x31f5('0x5e')],_0x53c45d);})['then'](function(_0x43d432){_0x709dce=_0x43d432;logger[_0x31f5('0x29')]('The\x20Enduser\x20ID\x20is:',_0x709dce['id']);return createTicket(_0x164c3a,_0x164a12,_0x709dce,_0x29e985,_0x56b8d0,_0x29e985[_0x31f5('0x4c')],_0x53c45d);})[_0x31f5('0x1f')](function(_0x5de601){_0x5e525d=_0x5de601;logger['info']('Ticket\x20created!');logger[_0x31f5('0x29')](_0x31f5('0x4d'),_0x5e525d['id']);})[_0x31f5('0x25')](function(_0x176708){logger[_0x31f5('0x24')]('['+_0x56b8d0[_0x31f5('0x5b')]['toUpperCase']()+']',JSON[_0x31f5('0x23')](_0x176708));});};
\ No newline at end of file
+var _0x34e8=['redis','defaults','localhost','emit','length','forEach','includes','string','picklist','type','idField','toString','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','POST','format','remoteUri','create','sessionName','HelpDesk','stringify','success','error','catch','statusCode','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','resolve','email1','first_name','last_name','userId','[vTiger],\x20%s,\x20%s,\x20%s','getUser','admin','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','phone','getEndUser','accessKey','getchallenge','then','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','The\x20User\x20ID\x20is:','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','uniqueid','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','split','unmanaged','lastevent','toUpperCase','calleridname','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger'];(function(_0x1076b3,_0x619f9c){var _0x5bb848=function(_0x1e3572){while(--_0x1e3572){_0x1076b3['push'](_0x1076b3['shift']());}};_0x5bb848(++_0x619f9c);}(_0x34e8,0x12c));var _0x834e=function(_0x29aef6,_0x460596){_0x29aef6=_0x29aef6-0x0;var _0x2bc5ea=_0x34e8[_0x29aef6];return _0x2bc5ea;};'use strict';var _=require(_0x834e('0x0'));var rp=require(_0x834e('0x1'));var BPromise=require(_0x834e('0x2'));var md5=require(_0x834e('0x3'));var util=require('util');var Redis=require(_0x834e('0x4'));var intUtil=require(_0x834e('0x5'));var config=require(_0x834e('0x6'));var logger=require(_0x834e('0x7'))(_0x834e('0x8'));config[_0x834e('0x9')]=_[_0x834e('0xa')](config['redis'],{'host':_0x834e('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x834e('0x9')]));function emit(_0x3cc2e3,_0x3a3ef6,_0x2e69e2){io['to'](_0x3cc2e3)[_0x834e('0xc')](_0x3a3ef6,_0x2e69e2);}function getCustomFields(_0x23501c,_0x363786){var _0x1af45a={};if(_0x23501c[_0x834e('0xd')]>0x0){_[_0x834e('0xe')](_0x23501c,function(_0x1e41fe){if(_[_0x834e('0xf')]([_0x834e('0x10'),_0x834e('0x11')],_0x1e41fe[_0x834e('0x12')])&&_0x1e41fe[_0x834e('0x13')]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x1e41fe['content'][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='variable'&&_0x1e41fe[_0x834e('0x15')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe[_0x834e('0x15')]]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['variableName']][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='customVariable'&&_0x1e41fe[_0x834e('0x16')]&&_0x1e41fe['Variable'][_0x834e('0x17')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()][_0x834e('0x14')]();}});}return _0x1af45a;}function createTicket(_0xb993a1,_0x237947,_0x254677,_0x1dd214,_0x595515,_0x2545b4,_0x1fd2c6){logger[_0x834e('0x19')](_0x834e('0x1a'));var _0x4ab05d=_[_0x834e('0x1b')]({'parent_id':'','assigned_user_id':_0x237947['id'],'ticketpriorities':_0x834e('0x1c'),'ticketstatus':'Open','ticket_title':intUtil[_0x834e('0x1d')](_0x1dd214[_0x834e('0x1e')],_0x595515,'\x20'),'description':intUtil[_0x834e('0x1d')](_0x1dd214['Descriptions'],_0x595515,'\x0a'),'contact_id':_0x254677['id']},getCustomFields(_0x2545b4,_0x595515));var _0x4e3f48={'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0xb993a1[_0x834e('0x21')]),'form':{'operation':_0x834e('0x22'),'username':_0xb993a1['username'],'sessionName':_0x1fd2c6[_0x834e('0x23')],'elementType':_0x834e('0x24'),'element':JSON[_0x834e('0x25')](_0x4ab05d)},'json':!![]};return request(_0x4e3f48)['then'](function(_0x24fcf7){if(_0x24fcf7[_0x834e('0x26')]){return BPromise['resolve']({'id':_0x24fcf7['result']['id']});}else{throw new Error(util[_0x834e('0x20')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x834e('0x25')](_0x24fcf7[_0x834e('0x27')])));}})[_0x834e('0x28')](function(_0x2cc2eb){var _0x3cd928=_0x2cc2eb[_0x834e('0x29')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','createTicket',_0x3cd928,JSON['stringify'](_0x2cc2eb));});}function getUser(_0x2c7a8d,_0x567cea,_0x106d6a){if(intUtil['validateEmail'](_0x567cea)){logger[_0x834e('0x19')](_0x834e('0x2a'),_0x567cea);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x2c7a8d[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x2c7a8d[_0x834e('0x2e')],'sessionName':_0x106d6a[_0x834e('0x23')],'query':util['format'](_0x834e('0x2f'),_0x567cea)},'json':!![]})['then'](function(_0x2c75c2){if(_0x2c75c2[_0x834e('0x26')]&&_0x2c75c2[_0x834e('0x30')][_0x834e('0xd')]){logger[_0x834e('0x19')](_0x834e('0x31'));return BPromise[_0x834e('0x32')]({'id':_0x2c75c2[_0x834e('0x30')][0x0]['id'],'email':_0x2c75c2[_0x834e('0x30')][0x0][_0x834e('0x33')],'name':_0x2c75c2['result'][0x0][_0x834e('0x34')]+'\x20'+_0x2c75c2[_0x834e('0x30')][_0x834e('0x35')]});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':'admin'});}})['catch'](function(_0x3e58fa){var _0x41bf4d=_0x3e58fa[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x41bf4d,JSON['stringify'](_0x3e58fa));});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':_0x834e('0x39')})[_0x834e('0x28')](function(_0x491c28){var _0x481f70=_0x491c28[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x481f70,JSON[_0x834e('0x25')](_0x491c28));});}}function getEndUser(_0x4ca43c,_0x1c5ed6,_0x548d1d,_0x50c243){logger[_0x834e('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x548d1d);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x4ca43c[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x4ca43c['username'],'sessionName':_0x50c243[_0x834e('0x23')],'query':util[_0x834e('0x20')](_0x834e('0x3a'),_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d)},'json':!![]})['then'](function(_0x35380e){if(_0x35380e[_0x834e('0x26')]&&_0x35380e['result'][_0x834e('0xd')]){logger['info'](_0x834e('0x3b'));return BPromise[_0x834e('0x32')]({'id':_0x35380e['result'][0x0]['id'],'name':_0x35380e['result'][0x0][_0x834e('0x3c')]+'\x20'+_0x35380e[_0x834e('0x30')][0x0][_0x834e('0x3d')],'phone':_0x548d1d});}else{logger[_0x834e('0x19')](_0x834e('0x3e'));return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0x4ca43c[_0x834e('0x21')]),'form':{'operation':'create','sessionName':_0x50c243[_0x834e('0x23')],'elementType':'Contacts','element':JSON[_0x834e('0x25')]({'lastname':_0x1c5ed6,'phone':_0x548d1d,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x361f60){logger[_0x834e('0x19')]('Enduser\x20created.');return BPromise[_0x834e('0x32')]({'id':_0x361f60[_0x834e('0x30')]['id'],'name':_0x361f60[_0x834e('0x30')][_0x834e('0x3d')],'phone':_0x361f60[_0x834e('0x30')][_0x834e('0x3f')]});})[_0x834e('0x28')](function(_0x3ccd8e){var _0x5dc63b=_0x3ccd8e[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x40'),_0x5dc63b,JSON['stringify'](_0x3ccd8e));});}});}function getConnection(_0x112306){var _0x42fd90=_0x112306[_0x834e('0x2e')];var _0x2112d5=_0x112306[_0x834e('0x41')];return request({'method':_0x834e('0x2b'),'uri':util['format']('%s/webservice.php',_0x112306[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x42'),'username':_0x42fd90},'json':!![]})[_0x834e('0x43')](function(_0x40ff5a){if(_0x40ff5a[_0x834e('0x26')]){return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x112306[_0x834e('0x21')]),'form':{'operation':_0x834e('0x44'),'username':_0x42fd90,'accessKey':md5(_0x40ff5a[_0x834e('0x30')][_0x834e('0x45')]+_0x2112d5)},'json':!![]});}})[_0x834e('0x43')](function(_0x1a3237){if(_0x1a3237[_0x834e('0x26')]){return BPromise[_0x834e('0x32')](_0x1a3237[_0x834e('0x30')]);}else{throw new Error(util[_0x834e('0x20')](_0x834e('0x46'),_0x112306['id']));}})[_0x834e('0x28')](function(_0x4cfacd){var _0x1cc0b8=_0x4cfacd[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x47'),_0x1cc0b8,JSON['stringify'](_0x4cfacd));});}function request(_0x3dcca3){logger[_0x834e('0x19')](_0x834e('0x48'),JSON[_0x834e('0x25')](_0x3dcca3));return rp(_0x3dcca3);}exports[_0x834e('0x49')]=function(_0xb77aab,_0x4549ba,_0x4a8b32,_0x1ad7fe,_0x8bc6c6,_0x3e0550){var _0x363675,_0x86ad2b,_0x396bbe,_0x344b51;_0x3e0550[_0x834e('0x21')]=intUtil['stripTrailingSlash'](_0x3e0550[_0x834e('0x21')]);if(_0x8bc6c6&&_0x8bc6c6['monitor_format']){logger[_0x834e('0x19')]('[QUEUE]',_0x834e('0x4a'));_0x4549ba['recordingURL']=util['format'](_0x834e('0x4b'),_0x3e0550[_0x834e('0x4c')],_0x4549ba['uniqueid'],md5(_0x4549ba['uniqueid']));}else{_0x4549ba[_0x834e('0x4d')]='';}return getConnection(_0x3e0550)[_0x834e('0x43')](function(_0x138ed2){_0x344b51=_0x138ed2;return getUser(_0x3e0550,_0x1ad7fe[_0x834e('0x4e')],_0x344b51);})[_0x834e('0x43')](function(_0x315858){_0x363675=_0x315858;logger[_0x834e('0x19')](_0x834e('0x4f'),_0x363675['id']);return getEndUser(_0x3e0550,_0x4549ba['calleridname'],_0x4549ba[_0x834e('0x50')],_0x344b51);})[_0x834e('0x43')](function(_0x5d5ac2){_0x86ad2b=_0x5d5ac2;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x86ad2b['id']);return createTicket(_0x3e0550,_0x363675,_0x86ad2b,_0x4a8b32,_0x4549ba,_0x4a8b32[_0x834e('0x51')],_0x344b51);})[_0x834e('0x43')](function(_0x5160c4){_0x396bbe=_0x5160c4;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x396bbe['id']);var _0x5a2924=util[_0x834e('0x20')](_0x834e('0x54'),_0x3e0550[_0x834e('0x21')],_['split'](_0x396bbe['id'],'x')[0x1]);logger[_0x834e('0x19')](_0x834e('0x55'),_0x834e('0x56'));emit(util[_0x834e('0x20')](_0x834e('0x57'),_0x1ad7fe[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5a2924});})[_0x834e('0x28')](function(_0x208c21){logger[_0x834e('0x27')](_0x834e('0x55'),JSON[_0x834e('0x25')](_0x208c21));});};exports[_0x834e('0x59')]=function(_0x1659c8,_0x460a7a,_0x17b8e3,_0x297cce,_0x14ed83,_0x193a15,_0x3e3467){var _0xed4081,_0x2cb233,_0x5c83eb,_0x2145cf;_0x193a15[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x193a15[_0x834e('0x21')]);_0x193a15['serverUrl']=intUtil[_0x834e('0x5a')](_0x193a15['serverUrl']);if(_0x3e3467&&_0x3e3467['recordingFormat']&&_0x3e3467[_0x834e('0x5b')]!==_0x834e('0x5c')){logger[_0x834e('0x19')](_0x834e('0x5d'),_0x834e('0x4a'));_0x460a7a[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x193a15['serverUrl'],_0x460a7a[_0x834e('0x5e')],md5(_0x460a7a['uniqueid']));}return getConnection(_0x193a15)[_0x834e('0x43')](function(_0xd35dda){_0x2145cf=_0xd35dda;return getUser(_0x193a15,_0x297cce['email'],_0x2145cf);})['then'](function(_0x4a4def){_0xed4081=_0x4a4def;logger[_0x834e('0x19')](_0x834e('0x4f'),_0xed4081['id']);return getEndUser(_0x193a15,_0x460a7a[_0x834e('0x5f')],_0x460a7a[_0x834e('0x60')],_0x2145cf);})['then'](function(_0x2b0d93){_0x2cb233=_0x2b0d93;logger[_0x834e('0x19')](_0x834e('0x61'),_0x2cb233['id']);return createTicket(_0x193a15,_0xed4081,_0x2cb233,_0x17b8e3,_0x460a7a,_0x17b8e3[_0x834e('0x51')],_0x2145cf);})[_0x834e('0x43')](function(_0x28b5c9){_0x5c83eb=_0x28b5c9;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x5c83eb['id']);var _0x5b2bf6=util[_0x834e('0x20')](_0x834e('0x54'),_0x193a15[_0x834e('0x21')],_[_0x834e('0x62')](_0x5c83eb['id'],'x')[0x1]);logger['info'](_0x834e('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x297cce[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5b2bf6});})['catch'](function(_0x2645df){logger[_0x834e('0x27')]('[OUTBOUND]',JSON[_0x834e('0x25')](_0x2645df));});};exports[_0x834e('0x63')]=function(_0x4b88e7,_0x5df169,_0x346be5,_0x2a42a3,_0x8bc7d9,_0x44c909){var _0x1d8e7,_0x493239,_0x264a6f,_0x520367;_0x44c909[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x21')]);_0x44c909['serverUrl']=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x4c')]);if(_0x8bc7d9&&_0x8bc7d9['monitor_format']){logger[_0x834e('0x19')]('['+_0x5df169[_0x834e('0x64')][_0x834e('0x65')]()+']','Recording\x20is\x20enabled!');_0x5df169[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x44c909[_0x834e('0x4c')],_0x5df169[_0x834e('0x5e')],md5(_0x5df169[_0x834e('0x5e')]));}else{_0x5df169[_0x834e('0x4d')]='';}return getConnection(_0x44c909)[_0x834e('0x43')](function(_0xd49002){_0x520367=_0xd49002;return getUser(_0x44c909,'',_0x520367);})[_0x834e('0x43')](function(_0x57d898){_0x1d8e7=_0x57d898;logger['info']('The\x20User\x20ID\x20is:',_0x1d8e7['id']);return getEndUser(_0x44c909,_0x5df169[_0x834e('0x66')],_0x5df169[_0x834e('0x50')],_0x520367);})[_0x834e('0x43')](function(_0x37fa2c){_0x493239=_0x37fa2c;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x493239['id']);return createTicket(_0x44c909,_0x1d8e7,_0x493239,_0x346be5,_0x5df169,_0x346be5['Fields'],_0x520367);})[_0x834e('0x43')](function(_0x1ad428){_0x264a6f=_0x1ad428;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')]('The\x20Ticket\x20ID\x20is:',_0x264a6f['id']);})[_0x834e('0x28')](function(_0x2b162a){logger[_0x834e('0x27')]('['+_0x5df169['lastevent'][_0x834e('0x65')]()+']',JSON[_0x834e('0x25')](_0x2b162a));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff