// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9957=['query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','Agent\x20found!','email1','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','catch','GET','%s/webservice.php','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','lastname','getEndUser','accessKey','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','Fields','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','The\x20Enduser\x20ID\x20is:','user:%s','abandoned','[ABANDONED]','Ticket\x20created!','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','length','forEach','type','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','Creating\x20new\x20ticket...','Normal','Subjects','getString','Descriptions','POST','format','remoteUri','create','username','sessionName','HelpDesk','stringify','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','Getting\x20agent\x20with\x20email'];(function(_0x2a2493,_0x21526d){var _0x2cfa05=function(_0x4379e7){while(--_0x4379e7){_0x2a2493['push'](_0x2a2493['shift']());}};_0x2cfa05(++_0x21526d);}(_0x9957,0x93));var _0x7995=function(_0x1ac595,_0x5d2081){_0x1ac595=_0x1ac595-0x0;var _0x455fff=_0x9957[_0x1ac595];return _0x455fff;};'use strict';var _=require(_0x7995('0x0'));var rp=require(_0x7995('0x1'));var BPromise=require(_0x7995('0x2'));var md5=require(_0x7995('0x3'));var util=require('util');var Redis=require(_0x7995('0x4'));var intUtil=require(_0x7995('0x5'));var config=require(_0x7995('0x6'));var logger=require(_0x7995('0x7'))('vTiger');config[_0x7995('0x8')]=_[_0x7995('0x9')](config[_0x7995('0x8')],{'host':_0x7995('0xa'),'port':0x18eb});var io=require(_0x7995('0xb'))(new Redis(config[_0x7995('0x8')]));function emit(_0x4996ca,_0x465276,_0x1cad37){io['to'](_0x4996ca)['emit'](_0x465276,_0x1cad37);}function getCustomFields(_0xa2e5f0,_0x3116fb){var _0x18c8a3={};if(_0xa2e5f0[_0x7995('0xc')]>0x0){_[_0x7995('0xd')](_0xa2e5f0,function(_0x1e400a){if(_0x1e400a[_0x7995('0xe')]==='string'&&_0x1e400a[_0x7995('0xf')]){_0x18c8a3[_0x1e400a[_0x7995('0xf')]]=_0x1e400a['content'][_0x7995('0x10')]();}else if(_0x1e400a[_0x7995('0xe')]===_0x7995('0x11')&&_0x1e400a[_0x7995('0x12')]&&_0x1e400a[_0x7995('0xf')]&&_0x3116fb[_0x1e400a[_0x7995('0x12')]]){_0x18c8a3[_0x1e400a[_0x7995('0xf')]]=_0x3116fb[_0x1e400a['variableName']]['toString']();}else if(_0x1e400a[_0x7995('0xe')]===_0x7995('0x13')&&_0x1e400a[_0x7995('0x14')]&&_0x1e400a[_0x7995('0x14')][_0x7995('0x15')]&&_0x1e400a[_0x7995('0xf')]&&_0x3116fb[_0x1e400a[_0x7995('0x14')][_0x7995('0x15')]['toLowerCase']()]){_0x18c8a3[_0x1e400a[_0x7995('0xf')]]=_0x3116fb[_0x1e400a['Variable'][_0x7995('0x15')][_0x7995('0x16')]()][_0x7995('0x10')]();}});}return _0x18c8a3;}function createTicket(_0x291317,_0x1e1415,_0x37a7d4,_0x4faa60,_0x54c9ae,_0x2536c8,_0x5e6f90){logger['info'](_0x7995('0x17'));var _0x3d463e=_['merge']({'parent_id':'','assigned_user_id':_0x1e1415['id'],'ticketpriorities':_0x7995('0x18'),'ticketstatus':'Open','ticket_title':intUtil['getString'](_0x4faa60[_0x7995('0x19')],_0x54c9ae,'\x20'),'description':intUtil[_0x7995('0x1a')](_0x4faa60[_0x7995('0x1b')],_0x54c9ae,'\x0a'),'contact_id':_0x37a7d4['id']},getCustomFields(_0x2536c8,_0x54c9ae));var _0x1a8568={'method':_0x7995('0x1c'),'uri':util[_0x7995('0x1d')]('%s/webservice.php',_0x291317[_0x7995('0x1e')]),'form':{'operation':_0x7995('0x1f'),'username':_0x291317[_0x7995('0x20')],'sessionName':_0x5e6f90[_0x7995('0x21')],'elementType':_0x7995('0x22'),'element':JSON[_0x7995('0x23')](_0x3d463e)},'json':!![]};return request(_0x1a8568)[_0x7995('0x24')](function(_0x472195){if(_0x472195['success']){return BPromise[_0x7995('0x25')]({'id':_0x472195[_0x7995('0x26')]['id']});}else{throw new Error(util[_0x7995('0x1d')](_0x7995('0x27'),JSON[_0x7995('0x23')](_0x472195[_0x7995('0x28')])));}})['catch'](function(_0x47625f){var _0x5911c3=_0x47625f[_0x7995('0x29')]||0x1f4;logger[_0x7995('0x28')](_0x7995('0x2a'),_0x7995('0x2b'),_0x5911c3,JSON[_0x7995('0x23')](_0x47625f));});}function getUser(_0x4b6f99,_0x9b2a15,_0x514445){if(intUtil[_0x7995('0x2c')](_0x9b2a15)){logger[_0x7995('0x2d')](_0x7995('0x2e'),_0x9b2a15);return request({'method':'GET','uri':util['format']('%s/webservice.php',_0x4b6f99[_0x7995('0x1e')]),'qs':{'operation':_0x7995('0x2f'),'username':_0x4b6f99[_0x7995('0x20')],'sessionName':_0x514445[_0x7995('0x21')],'query':util[_0x7995('0x1d')](_0x7995('0x30'),_0x9b2a15)},'json':!![]})['then'](function(_0x481c74){if(_0x481c74[_0x7995('0x31')]&&_0x481c74['result'][_0x7995('0xc')]){logger[_0x7995('0x2d')](_0x7995('0x32'));return BPromise[_0x7995('0x25')]({'id':_0x481c74[_0x7995('0x26')][0x0]['id'],'email':_0x481c74['result'][0x0][_0x7995('0x33')],'name':_0x481c74[_0x7995('0x26')][0x0]['first_name']+'\x20'+_0x481c74['result']['last_name']});}else{logger[_0x7995('0x2d')](_0x7995('0x34'));return BPromise['resolve']({'id':_0x514445[_0x7995('0x35')],'email':_0x4b6f99['username'],'name':_0x7995('0x36')});}})[_0x7995('0x37')](function(_0x177cb4){var _0x5014d2=_0x177cb4['statusCode']||0x1f4;logger[_0x7995('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x5014d2,JSON[_0x7995('0x23')](_0x177cb4));});}else{logger[_0x7995('0x2d')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x7995('0x25')]({'id':_0x514445[_0x7995('0x35')],'email':_0x4b6f99[_0x7995('0x20')],'name':_0x7995('0x36')})[_0x7995('0x37')](function(_0x53002a){var _0x2d4285=_0x53002a[_0x7995('0x29')]||0x1f4;logger[_0x7995('0x28')](_0x7995('0x2a'),'getUser',_0x2d4285,JSON[_0x7995('0x23')](_0x53002a));});}}function getEndUser(_0x235df7,_0x3eb04f,_0xe5ea43,_0x1f5bee){logger[_0x7995('0x2d')]('Searching\x20end\x20user\x20with\x20phone',_0xe5ea43);return request({'method':_0x7995('0x38'),'uri':util[_0x7995('0x1d')](_0x7995('0x39'),_0x235df7[_0x7995('0x1e')]),'qs':{'operation':_0x7995('0x2f'),'username':_0x235df7[_0x7995('0x20')],'sessionName':_0x1f5bee[_0x7995('0x21')],'query':util[_0x7995('0x1d')](_0x7995('0x3a'),_0xe5ea43,_0xe5ea43,_0xe5ea43,_0xe5ea43,_0xe5ea43)},'json':!![]})[_0x7995('0x24')](function(_0x6fe77b){if(_0x6fe77b[_0x7995('0x31')]&&_0x6fe77b[_0x7995('0x26')]['length']){logger['info'](_0x7995('0x3b'));return BPromise[_0x7995('0x25')]({'id':_0x6fe77b['result'][0x0]['id'],'name':_0x6fe77b['result'][0x0][_0x7995('0x3c')]+'\x20'+_0x6fe77b['result'][0x0]['lastname'],'phone':_0xe5ea43});}else{logger[_0x7995('0x2d')](_0x7995('0x3d'));return request({'method':_0x7995('0x1c'),'uri':util['format'](_0x7995('0x39'),_0x235df7['remoteUri']),'form':{'operation':_0x7995('0x1f'),'sessionName':_0x1f5bee['sessionName'],'elementType':'Contacts','element':JSON[_0x7995('0x23')]({'lastname':_0x3eb04f,'phone':_0xe5ea43,'assigned_user_id':'\x20'})},'json':!![]})[_0x7995('0x24')](function(_0xc04e5){logger[_0x7995('0x2d')]('Enduser\x20created.');return BPromise[_0x7995('0x25')]({'id':_0xc04e5[_0x7995('0x26')]['id'],'name':_0xc04e5[_0x7995('0x26')][_0x7995('0x3e')],'phone':_0xc04e5['result']['phone']});})[_0x7995('0x37')](function(_0x55791b){var _0x23c41d=_0x55791b['statusCode']||0x1f4;logger[_0x7995('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x7995('0x3f'),_0x23c41d,JSON[_0x7995('0x23')](_0x55791b));});}});}function getConnection(_0x4d9245){var _0x3e9e62=_0x4d9245[_0x7995('0x20')];var _0x314145=_0x4d9245[_0x7995('0x40')];return request({'method':'GET','uri':util[_0x7995('0x1d')](_0x7995('0x39'),_0x4d9245[_0x7995('0x1e')]),'qs':{'operation':'getchallenge','username':_0x3e9e62},'json':!![]})[_0x7995('0x24')](function(_0x44f516){if(_0x44f516[_0x7995('0x31')]){return request({'method':_0x7995('0x1c'),'uri':util[_0x7995('0x1d')]('%s/webservice.php',_0x4d9245[_0x7995('0x1e')]),'form':{'operation':_0x7995('0x41'),'username':_0x3e9e62,'accessKey':md5(_0x44f516['result'][_0x7995('0x42')]+_0x314145)},'json':!![]});}})['then'](function(_0x1d87f9){if(_0x1d87f9[_0x7995('0x31')]){return BPromise[_0x7995('0x25')](_0x1d87f9[_0x7995('0x26')]);}else{throw new Error(util[_0x7995('0x1d')](_0x7995('0x43'),_0x4d9245['id']));}})[_0x7995('0x37')](function(_0x4d46bc){var _0x427dcf=_0x4d46bc[_0x7995('0x29')]||0x1f4;logger[_0x7995('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x7995('0x44'),_0x427dcf,JSON[_0x7995('0x23')](_0x4d46bc));});}function request(_0x12d4b8){logger['info']('[HTTP]',JSON['stringify'](_0x12d4b8));return rp(_0x12d4b8);}exports[_0x7995('0x45')]=function(_0x1fd1ca,_0x4cf5db,_0x1cd85,_0x29f300,_0x31f27c,_0x1a9bd7){var _0xc04004,_0x528c8e,_0x29ee32,_0x4ab09f;_0x1a9bd7[_0x7995('0x1e')]=intUtil[_0x7995('0x46')](_0x1a9bd7[_0x7995('0x1e')]);if(_0x31f27c&&_0x31f27c['monitor_format']){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x4cf5db[_0x7995('0x47')]=util[_0x7995('0x1d')](_0x7995('0x48'),_0x1a9bd7[_0x7995('0x49')],_0x4cf5db[_0x7995('0x4a')],md5(_0x4cf5db[_0x7995('0x4a')]));}else{_0x4cf5db[_0x7995('0x47')]='';}return getConnection(_0x1a9bd7)[_0x7995('0x24')](function(_0x328671){_0x4ab09f=_0x328671;return getUser(_0x1a9bd7,_0x29f300[_0x7995('0x4b')],_0x4ab09f);})[_0x7995('0x24')](function(_0x133c63){_0xc04004=_0x133c63;logger[_0x7995('0x2d')](_0x7995('0x4c'),_0xc04004['id']);return getEndUser(_0x1a9bd7,_0x4cf5db[_0x7995('0x4d')],_0x4cf5db[_0x7995('0x4e')],_0x4ab09f);})[_0x7995('0x24')](function(_0x223e08){_0x528c8e=_0x223e08;logger[_0x7995('0x2d')]('The\x20Enduser\x20ID\x20is:',_0x528c8e['id']);return createTicket(_0x1a9bd7,_0xc04004,_0x528c8e,_0x1cd85,_0x4cf5db,_0x1cd85[_0x7995('0x4f')],_0x4ab09f);})[_0x7995('0x24')](function(_0x3b8a54){_0x29ee32=_0x3b8a54;logger[_0x7995('0x2d')]('Ticket\x20created!');logger['info'](_0x7995('0x50'),_0x29ee32['id']);var _0x197b52=util[_0x7995('0x1d')](_0x7995('0x51'),_0x1a9bd7['remoteUri'],_[_0x7995('0x52')](_0x29ee32['id'],'x')[0x1]);logger[_0x7995('0x2d')](_0x7995('0x53'),_0x7995('0x54'));emit(util['format']('user:%s',_0x29f300[_0x7995('0x15')]),_0x7995('0x55'),{'uri':_0x197b52});})[_0x7995('0x37')](function(_0x1d69ce){logger[_0x7995('0x28')](_0x7995('0x53'),JSON[_0x7995('0x23')](_0x1d69ce));});};exports[_0x7995('0x56')]=function(_0x984c23,_0x50caf5,_0x18f230,_0x3ec5a8,_0xdf9e38,_0x1ecfdb,_0x59c5aa){var _0x51bf6a,_0x3053fd,_0xebb5c8,_0x47d5d7;_0x1ecfdb[_0x7995('0x1e')]=intUtil[_0x7995('0x46')](_0x1ecfdb[_0x7995('0x1e')]);_0x1ecfdb[_0x7995('0x49')]=intUtil[_0x7995('0x46')](_0x1ecfdb['serverUrl']);if(_0x59c5aa&&_0x59c5aa[_0x7995('0x57')]&&_0x59c5aa['recordingFormat']!==_0x7995('0x58')){logger[_0x7995('0x2d')](_0x7995('0x59'),_0x7995('0x5a'));_0x50caf5[_0x7995('0x47')]=util[_0x7995('0x1d')](_0x7995('0x48'),_0x1ecfdb[_0x7995('0x49')],_0x50caf5[_0x7995('0x4a')],md5(_0x50caf5[_0x7995('0x4a')]));}return getConnection(_0x1ecfdb)[_0x7995('0x24')](function(_0x234d8d){_0x47d5d7=_0x234d8d;return getUser(_0x1ecfdb,_0x3ec5a8['email'],_0x47d5d7);})[_0x7995('0x24')](function(_0x23bbc1){_0x51bf6a=_0x23bbc1;logger[_0x7995('0x2d')](_0x7995('0x4c'),_0x51bf6a['id']);return getEndUser(_0x1ecfdb,_0x50caf5[_0x7995('0x5b')],_0x50caf5['destcalleridnum'],_0x47d5d7);})['then'](function(_0x268fde){_0x3053fd=_0x268fde;logger[_0x7995('0x2d')](_0x7995('0x5c'),_0x3053fd['id']);return createTicket(_0x1ecfdb,_0x51bf6a,_0x3053fd,_0x18f230,_0x50caf5,_0x18f230[_0x7995('0x4f')],_0x47d5d7);})['then'](function(_0x22d317){_0xebb5c8=_0x22d317;logger['info']('Ticket\x20created!');logger[_0x7995('0x2d')](_0x7995('0x50'),_0xebb5c8['id']);var _0x3f0a71=util[_0x7995('0x1d')](_0x7995('0x51'),_0x1ecfdb[_0x7995('0x1e')],_[_0x7995('0x52')](_0xebb5c8['id'],'x')[0x1]);logger[_0x7995('0x2d')](_0x7995('0x59'),_0x7995('0x54'));emit(util['format'](_0x7995('0x5d'),_0x3ec5a8[_0x7995('0x15')]),_0x7995('0x55'),{'uri':_0x3f0a71});})['catch'](function(_0x1fe1cb){logger[_0x7995('0x28')](_0x7995('0x59'),JSON[_0x7995('0x23')](_0x1fe1cb));});};exports[_0x7995('0x5e')]=function(_0x51ab1e,_0x550a10,_0x3adfd2,_0x2f94c4,_0x1fdff6,_0x435a1b){var _0x535131,_0x5e8b4c,_0xd07c1c,_0xfe1105;_0x435a1b[_0x7995('0x1e')]=intUtil[_0x7995('0x46')](_0x435a1b['remoteUri']);_0x435a1b[_0x7995('0x49')]=intUtil[_0x7995('0x46')](_0x435a1b['serverUrl']);if(_0x1fdff6&&_0x1fdff6['monitor_format']){logger[_0x7995('0x2d')](_0x7995('0x5f'),'Recording\x20is\x20enabled!');_0x550a10[_0x7995('0x47')]=util['format'](_0x7995('0x48'),_0x435a1b[_0x7995('0x49')],_0x550a10['uniqueid'],md5(_0x550a10['uniqueid']));}else{_0x550a10[_0x7995('0x47')]='';}return getConnection(_0x435a1b)['then'](function(_0x31b9e6){_0xfe1105=_0x31b9e6;return getUser(_0x435a1b,'',_0xfe1105);})[_0x7995('0x24')](function(_0x3dd197){_0x535131=_0x3dd197;logger[_0x7995('0x2d')](_0x7995('0x4c'),_0x535131['id']);return getEndUser(_0x435a1b,_0x550a10[_0x7995('0x4d')],_0x550a10[_0x7995('0x4e')],_0xfe1105);})[_0x7995('0x24')](function(_0x29e0ee){_0x5e8b4c=_0x29e0ee;logger[_0x7995('0x2d')](_0x7995('0x5c'),_0x5e8b4c['id']);return createTicket(_0x435a1b,_0x535131,_0x5e8b4c,_0x3adfd2,_0x550a10,_0x3adfd2[_0x7995('0x4f')],_0xfe1105);})[_0x7995('0x24')](function(_0x1ff436){_0xd07c1c=_0x1ff436;logger[_0x7995('0x2d')](_0x7995('0x60'));logger[_0x7995('0x2d')](_0x7995('0x50'),_0xd07c1c['id']);})[_0x7995('0x37')](function(_0xa2fc8e){logger[_0x7995('0x28')](_0x7995('0x5f'),JSON[_0x7995('0x23')](_0xa2fc8e));});};
\ No newline at end of file
+var _0x34e8=['redis','defaults','localhost','emit','length','forEach','includes','string','picklist','type','idField','toString','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','POST','format','remoteUri','create','sessionName','HelpDesk','stringify','success','error','catch','statusCode','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','resolve','email1','first_name','last_name','userId','[vTiger],\x20%s,\x20%s,\x20%s','getUser','admin','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','phone','getEndUser','accessKey','getchallenge','then','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','The\x20User\x20ID\x20is:','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','uniqueid','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','split','unmanaged','lastevent','toUpperCase','calleridname','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger'];(function(_0x1076b3,_0x619f9c){var _0x5bb848=function(_0x1e3572){while(--_0x1e3572){_0x1076b3['push'](_0x1076b3['shift']());}};_0x5bb848(++_0x619f9c);}(_0x34e8,0x12c));var _0x834e=function(_0x29aef6,_0x460596){_0x29aef6=_0x29aef6-0x0;var _0x2bc5ea=_0x34e8[_0x29aef6];return _0x2bc5ea;};'use strict';var _=require(_0x834e('0x0'));var rp=require(_0x834e('0x1'));var BPromise=require(_0x834e('0x2'));var md5=require(_0x834e('0x3'));var util=require('util');var Redis=require(_0x834e('0x4'));var intUtil=require(_0x834e('0x5'));var config=require(_0x834e('0x6'));var logger=require(_0x834e('0x7'))(_0x834e('0x8'));config[_0x834e('0x9')]=_[_0x834e('0xa')](config['redis'],{'host':_0x834e('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x834e('0x9')]));function emit(_0x3cc2e3,_0x3a3ef6,_0x2e69e2){io['to'](_0x3cc2e3)[_0x834e('0xc')](_0x3a3ef6,_0x2e69e2);}function getCustomFields(_0x23501c,_0x363786){var _0x1af45a={};if(_0x23501c[_0x834e('0xd')]>0x0){_[_0x834e('0xe')](_0x23501c,function(_0x1e41fe){if(_[_0x834e('0xf')]([_0x834e('0x10'),_0x834e('0x11')],_0x1e41fe[_0x834e('0x12')])&&_0x1e41fe[_0x834e('0x13')]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x1e41fe['content'][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='variable'&&_0x1e41fe[_0x834e('0x15')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe[_0x834e('0x15')]]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['variableName']][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='customVariable'&&_0x1e41fe[_0x834e('0x16')]&&_0x1e41fe['Variable'][_0x834e('0x17')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()][_0x834e('0x14')]();}});}return _0x1af45a;}function createTicket(_0xb993a1,_0x237947,_0x254677,_0x1dd214,_0x595515,_0x2545b4,_0x1fd2c6){logger[_0x834e('0x19')](_0x834e('0x1a'));var _0x4ab05d=_[_0x834e('0x1b')]({'parent_id':'','assigned_user_id':_0x237947['id'],'ticketpriorities':_0x834e('0x1c'),'ticketstatus':'Open','ticket_title':intUtil[_0x834e('0x1d')](_0x1dd214[_0x834e('0x1e')],_0x595515,'\x20'),'description':intUtil[_0x834e('0x1d')](_0x1dd214['Descriptions'],_0x595515,'\x0a'),'contact_id':_0x254677['id']},getCustomFields(_0x2545b4,_0x595515));var _0x4e3f48={'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0xb993a1[_0x834e('0x21')]),'form':{'operation':_0x834e('0x22'),'username':_0xb993a1['username'],'sessionName':_0x1fd2c6[_0x834e('0x23')],'elementType':_0x834e('0x24'),'element':JSON[_0x834e('0x25')](_0x4ab05d)},'json':!![]};return request(_0x4e3f48)['then'](function(_0x24fcf7){if(_0x24fcf7[_0x834e('0x26')]){return BPromise['resolve']({'id':_0x24fcf7['result']['id']});}else{throw new Error(util[_0x834e('0x20')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x834e('0x25')](_0x24fcf7[_0x834e('0x27')])));}})[_0x834e('0x28')](function(_0x2cc2eb){var _0x3cd928=_0x2cc2eb[_0x834e('0x29')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','createTicket',_0x3cd928,JSON['stringify'](_0x2cc2eb));});}function getUser(_0x2c7a8d,_0x567cea,_0x106d6a){if(intUtil['validateEmail'](_0x567cea)){logger[_0x834e('0x19')](_0x834e('0x2a'),_0x567cea);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x2c7a8d[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x2c7a8d[_0x834e('0x2e')],'sessionName':_0x106d6a[_0x834e('0x23')],'query':util['format'](_0x834e('0x2f'),_0x567cea)},'json':!![]})['then'](function(_0x2c75c2){if(_0x2c75c2[_0x834e('0x26')]&&_0x2c75c2[_0x834e('0x30')][_0x834e('0xd')]){logger[_0x834e('0x19')](_0x834e('0x31'));return BPromise[_0x834e('0x32')]({'id':_0x2c75c2[_0x834e('0x30')][0x0]['id'],'email':_0x2c75c2[_0x834e('0x30')][0x0][_0x834e('0x33')],'name':_0x2c75c2['result'][0x0][_0x834e('0x34')]+'\x20'+_0x2c75c2[_0x834e('0x30')][_0x834e('0x35')]});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':'admin'});}})['catch'](function(_0x3e58fa){var _0x41bf4d=_0x3e58fa[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x41bf4d,JSON['stringify'](_0x3e58fa));});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':_0x834e('0x39')})[_0x834e('0x28')](function(_0x491c28){var _0x481f70=_0x491c28[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x481f70,JSON[_0x834e('0x25')](_0x491c28));});}}function getEndUser(_0x4ca43c,_0x1c5ed6,_0x548d1d,_0x50c243){logger[_0x834e('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x548d1d);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x4ca43c[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x4ca43c['username'],'sessionName':_0x50c243[_0x834e('0x23')],'query':util[_0x834e('0x20')](_0x834e('0x3a'),_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d)},'json':!![]})['then'](function(_0x35380e){if(_0x35380e[_0x834e('0x26')]&&_0x35380e['result'][_0x834e('0xd')]){logger['info'](_0x834e('0x3b'));return BPromise[_0x834e('0x32')]({'id':_0x35380e['result'][0x0]['id'],'name':_0x35380e['result'][0x0][_0x834e('0x3c')]+'\x20'+_0x35380e[_0x834e('0x30')][0x0][_0x834e('0x3d')],'phone':_0x548d1d});}else{logger[_0x834e('0x19')](_0x834e('0x3e'));return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0x4ca43c[_0x834e('0x21')]),'form':{'operation':'create','sessionName':_0x50c243[_0x834e('0x23')],'elementType':'Contacts','element':JSON[_0x834e('0x25')]({'lastname':_0x1c5ed6,'phone':_0x548d1d,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x361f60){logger[_0x834e('0x19')]('Enduser\x20created.');return BPromise[_0x834e('0x32')]({'id':_0x361f60[_0x834e('0x30')]['id'],'name':_0x361f60[_0x834e('0x30')][_0x834e('0x3d')],'phone':_0x361f60[_0x834e('0x30')][_0x834e('0x3f')]});})[_0x834e('0x28')](function(_0x3ccd8e){var _0x5dc63b=_0x3ccd8e[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x40'),_0x5dc63b,JSON['stringify'](_0x3ccd8e));});}});}function getConnection(_0x112306){var _0x42fd90=_0x112306[_0x834e('0x2e')];var _0x2112d5=_0x112306[_0x834e('0x41')];return request({'method':_0x834e('0x2b'),'uri':util['format']('%s/webservice.php',_0x112306[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x42'),'username':_0x42fd90},'json':!![]})[_0x834e('0x43')](function(_0x40ff5a){if(_0x40ff5a[_0x834e('0x26')]){return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x112306[_0x834e('0x21')]),'form':{'operation':_0x834e('0x44'),'username':_0x42fd90,'accessKey':md5(_0x40ff5a[_0x834e('0x30')][_0x834e('0x45')]+_0x2112d5)},'json':!![]});}})[_0x834e('0x43')](function(_0x1a3237){if(_0x1a3237[_0x834e('0x26')]){return BPromise[_0x834e('0x32')](_0x1a3237[_0x834e('0x30')]);}else{throw new Error(util[_0x834e('0x20')](_0x834e('0x46'),_0x112306['id']));}})[_0x834e('0x28')](function(_0x4cfacd){var _0x1cc0b8=_0x4cfacd[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x47'),_0x1cc0b8,JSON['stringify'](_0x4cfacd));});}function request(_0x3dcca3){logger[_0x834e('0x19')](_0x834e('0x48'),JSON[_0x834e('0x25')](_0x3dcca3));return rp(_0x3dcca3);}exports[_0x834e('0x49')]=function(_0xb77aab,_0x4549ba,_0x4a8b32,_0x1ad7fe,_0x8bc6c6,_0x3e0550){var _0x363675,_0x86ad2b,_0x396bbe,_0x344b51;_0x3e0550[_0x834e('0x21')]=intUtil['stripTrailingSlash'](_0x3e0550[_0x834e('0x21')]);if(_0x8bc6c6&&_0x8bc6c6['monitor_format']){logger[_0x834e('0x19')]('[QUEUE]',_0x834e('0x4a'));_0x4549ba['recordingURL']=util['format'](_0x834e('0x4b'),_0x3e0550[_0x834e('0x4c')],_0x4549ba['uniqueid'],md5(_0x4549ba['uniqueid']));}else{_0x4549ba[_0x834e('0x4d')]='';}return getConnection(_0x3e0550)[_0x834e('0x43')](function(_0x138ed2){_0x344b51=_0x138ed2;return getUser(_0x3e0550,_0x1ad7fe[_0x834e('0x4e')],_0x344b51);})[_0x834e('0x43')](function(_0x315858){_0x363675=_0x315858;logger[_0x834e('0x19')](_0x834e('0x4f'),_0x363675['id']);return getEndUser(_0x3e0550,_0x4549ba['calleridname'],_0x4549ba[_0x834e('0x50')],_0x344b51);})[_0x834e('0x43')](function(_0x5d5ac2){_0x86ad2b=_0x5d5ac2;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x86ad2b['id']);return createTicket(_0x3e0550,_0x363675,_0x86ad2b,_0x4a8b32,_0x4549ba,_0x4a8b32[_0x834e('0x51')],_0x344b51);})[_0x834e('0x43')](function(_0x5160c4){_0x396bbe=_0x5160c4;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x396bbe['id']);var _0x5a2924=util[_0x834e('0x20')](_0x834e('0x54'),_0x3e0550[_0x834e('0x21')],_['split'](_0x396bbe['id'],'x')[0x1]);logger[_0x834e('0x19')](_0x834e('0x55'),_0x834e('0x56'));emit(util[_0x834e('0x20')](_0x834e('0x57'),_0x1ad7fe[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5a2924});})[_0x834e('0x28')](function(_0x208c21){logger[_0x834e('0x27')](_0x834e('0x55'),JSON[_0x834e('0x25')](_0x208c21));});};exports[_0x834e('0x59')]=function(_0x1659c8,_0x460a7a,_0x17b8e3,_0x297cce,_0x14ed83,_0x193a15,_0x3e3467){var _0xed4081,_0x2cb233,_0x5c83eb,_0x2145cf;_0x193a15[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x193a15[_0x834e('0x21')]);_0x193a15['serverUrl']=intUtil[_0x834e('0x5a')](_0x193a15['serverUrl']);if(_0x3e3467&&_0x3e3467['recordingFormat']&&_0x3e3467[_0x834e('0x5b')]!==_0x834e('0x5c')){logger[_0x834e('0x19')](_0x834e('0x5d'),_0x834e('0x4a'));_0x460a7a[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x193a15['serverUrl'],_0x460a7a[_0x834e('0x5e')],md5(_0x460a7a['uniqueid']));}return getConnection(_0x193a15)[_0x834e('0x43')](function(_0xd35dda){_0x2145cf=_0xd35dda;return getUser(_0x193a15,_0x297cce['email'],_0x2145cf);})['then'](function(_0x4a4def){_0xed4081=_0x4a4def;logger[_0x834e('0x19')](_0x834e('0x4f'),_0xed4081['id']);return getEndUser(_0x193a15,_0x460a7a[_0x834e('0x5f')],_0x460a7a[_0x834e('0x60')],_0x2145cf);})['then'](function(_0x2b0d93){_0x2cb233=_0x2b0d93;logger[_0x834e('0x19')](_0x834e('0x61'),_0x2cb233['id']);return createTicket(_0x193a15,_0xed4081,_0x2cb233,_0x17b8e3,_0x460a7a,_0x17b8e3[_0x834e('0x51')],_0x2145cf);})[_0x834e('0x43')](function(_0x28b5c9){_0x5c83eb=_0x28b5c9;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x5c83eb['id']);var _0x5b2bf6=util[_0x834e('0x20')](_0x834e('0x54'),_0x193a15[_0x834e('0x21')],_[_0x834e('0x62')](_0x5c83eb['id'],'x')[0x1]);logger['info'](_0x834e('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x297cce[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5b2bf6});})['catch'](function(_0x2645df){logger[_0x834e('0x27')]('[OUTBOUND]',JSON[_0x834e('0x25')](_0x2645df));});};exports[_0x834e('0x63')]=function(_0x4b88e7,_0x5df169,_0x346be5,_0x2a42a3,_0x8bc7d9,_0x44c909){var _0x1d8e7,_0x493239,_0x264a6f,_0x520367;_0x44c909[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x21')]);_0x44c909['serverUrl']=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x4c')]);if(_0x8bc7d9&&_0x8bc7d9['monitor_format']){logger[_0x834e('0x19')]('['+_0x5df169[_0x834e('0x64')][_0x834e('0x65')]()+']','Recording\x20is\x20enabled!');_0x5df169[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x44c909[_0x834e('0x4c')],_0x5df169[_0x834e('0x5e')],md5(_0x5df169[_0x834e('0x5e')]));}else{_0x5df169[_0x834e('0x4d')]='';}return getConnection(_0x44c909)[_0x834e('0x43')](function(_0xd49002){_0x520367=_0xd49002;return getUser(_0x44c909,'',_0x520367);})[_0x834e('0x43')](function(_0x57d898){_0x1d8e7=_0x57d898;logger['info']('The\x20User\x20ID\x20is:',_0x1d8e7['id']);return getEndUser(_0x44c909,_0x5df169[_0x834e('0x66')],_0x5df169[_0x834e('0x50')],_0x520367);})[_0x834e('0x43')](function(_0x37fa2c){_0x493239=_0x37fa2c;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x493239['id']);return createTicket(_0x44c909,_0x1d8e7,_0x493239,_0x346be5,_0x5df169,_0x346be5['Fields'],_0x520367);})[_0x834e('0x43')](function(_0x1ad428){_0x264a6f=_0x1ad428;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')]('The\x20Ticket\x20ID\x20is:',_0x264a6f['id']);})[_0x834e('0x28')](function(_0x2b162a){logger[_0x834e('0x27')]('['+_0x5df169['lastevent'][_0x834e('0x65')]()+']',JSON[_0x834e('0x25')](_0x2b162a));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff