// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x39f8=['Normal','Open','getString','Subjects','Descriptions','format','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','error','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','info','Getting\x20agent\x20with\x20email','GET','query','success','Agent\x20found!','email1','first_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','getUser','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Contacts','Enduser\x20created.','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Fields','unmanaged','lastevent','lodash','bluebird','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','emit','length','forEach','picklist','type','idField','content','variable','variableName','customVariable','Variable','name','toLowerCase','toString','Creating\x20new\x20ticket...'];(function(_0x321bb2,_0x202794){var _0x9c12ed=function(_0x263dd3){while(--_0x263dd3){_0x321bb2['push'](_0x321bb2['shift']());}};_0x9c12ed(++_0x202794);}(_0x39f8,0xb3));var _0x839f=function(_0x20f9bf,_0x51425e){_0x20f9bf=_0x20f9bf-0x0;var _0xce7e58=_0x39f8[_0x20f9bf];return _0xce7e58;};'use strict';var _=require(_0x839f('0x0'));var rp=require('request-promise');var BPromise=require(_0x839f('0x1'));var md5=require(_0x839f('0x2'));var util=require(_0x839f('0x3'));var Redis=require(_0x839f('0x4'));var intUtil=require(_0x839f('0x5'));var config=require(_0x839f('0x6'));var logger=require(_0x839f('0x7'))('vTiger');config[_0x839f('0x8')]=_['defaults'](config[_0x839f('0x8')],{'host':_0x839f('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x839f('0x8')]));function emit(_0x4d4f39,_0x977ce3,_0x11d812){io['to'](_0x4d4f39)[_0x839f('0xa')](_0x977ce3,_0x11d812);}function getCustomFields(_0x404a6f,_0xdef23f){var _0x9719d7={};if(_0x404a6f[_0x839f('0xb')]>0x0){_[_0x839f('0xc')](_0x404a6f,function(_0x2665d4){if(_['includes'](['string',_0x839f('0xd')],_0x2665d4[_0x839f('0xe')])&&_0x2665d4[_0x839f('0xf')]){_0x9719d7[_0x2665d4['idField']]=_0x2665d4[_0x839f('0x10')]['toString']();}else if(_0x2665d4[_0x839f('0xe')]===_0x839f('0x11')&&_0x2665d4[_0x839f('0x12')]&&_0x2665d4[_0x839f('0xf')]&&_0xdef23f[_0x2665d4[_0x839f('0x12')]]){_0x9719d7[_0x2665d4[_0x839f('0xf')]]=_0xdef23f[_0x2665d4[_0x839f('0x12')]]['toString']();}else if(_0x2665d4[_0x839f('0xe')]===_0x839f('0x13')&&_0x2665d4[_0x839f('0x14')]&&_0x2665d4[_0x839f('0x14')]['name']&&_0x2665d4[_0x839f('0xf')]&&_0xdef23f[_0x2665d4[_0x839f('0x14')][_0x839f('0x15')][_0x839f('0x16')]()]){_0x9719d7[_0x2665d4['idField']]=_0xdef23f[_0x2665d4[_0x839f('0x14')][_0x839f('0x15')][_0x839f('0x16')]()][_0x839f('0x17')]();}});}return _0x9719d7;}function createTicket(_0x2bb40e,_0x1d4011,_0x26fa45,_0x4a7f5a,_0x4f1fce,_0x4cfbb9,_0x326003){logger['info'](_0x839f('0x18'));var _0x1fd5d0=_['merge']({'parent_id':'','assigned_user_id':_0x1d4011['id'],'ticketpriorities':_0x839f('0x19'),'ticketstatus':_0x839f('0x1a'),'ticket_title':intUtil[_0x839f('0x1b')](_0x4a7f5a[_0x839f('0x1c')],_0x4f1fce,'\x20'),'description':intUtil[_0x839f('0x1b')](_0x4a7f5a[_0x839f('0x1d')],_0x4f1fce,'\x0a'),'contact_id':_0x26fa45['id']},getCustomFields(_0x4cfbb9,_0x4f1fce));var _0x345e13={'method':'POST','uri':util[_0x839f('0x1e')](_0x839f('0x1f'),_0x2bb40e[_0x839f('0x20')]),'form':{'operation':_0x839f('0x21'),'username':_0x2bb40e[_0x839f('0x22')],'sessionName':_0x326003[_0x839f('0x23')],'elementType':_0x839f('0x24'),'element':JSON[_0x839f('0x25')](_0x1fd5d0)},'json':!![]};return request(_0x345e13)[_0x839f('0x26')](function(_0x38d131){if(_0x38d131['success']){return BPromise[_0x839f('0x27')]({'id':_0x38d131[_0x839f('0x28')]['id']});}else{throw new Error(util[_0x839f('0x1e')](_0x839f('0x29'),JSON[_0x839f('0x25')](_0x38d131['error'])));}})[_0x839f('0x2a')](function(_0x68788){var _0x12b73f=_0x68788[_0x839f('0x2b')]||0x1f4;logger[_0x839f('0x2c')](_0x839f('0x2d'),_0x839f('0x2e'),_0x12b73f,JSON[_0x839f('0x25')](_0x68788));});}function getUser(_0x41237e,_0x3893c7,_0x5977f3){if(intUtil[_0x839f('0x2f')](_0x3893c7)){logger[_0x839f('0x30')](_0x839f('0x31'),_0x3893c7);return request({'method':_0x839f('0x32'),'uri':util['format'](_0x839f('0x1f'),_0x41237e[_0x839f('0x20')]),'qs':{'operation':_0x839f('0x33'),'username':_0x41237e[_0x839f('0x22')],'sessionName':_0x5977f3[_0x839f('0x23')],'query':util[_0x839f('0x1e')]('SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;',_0x3893c7)},'json':!![]})['then'](function(_0x36f4bd){if(_0x36f4bd[_0x839f('0x34')]&&_0x36f4bd[_0x839f('0x28')][_0x839f('0xb')]){logger[_0x839f('0x30')](_0x839f('0x35'));return BPromise[_0x839f('0x27')]({'id':_0x36f4bd[_0x839f('0x28')][0x0]['id'],'email':_0x36f4bd[_0x839f('0x28')][0x0][_0x839f('0x36')],'name':_0x36f4bd[_0x839f('0x28')][0x0][_0x839f('0x37')]+'\x20'+_0x36f4bd[_0x839f('0x28')]['last_name']});}else{logger['info'](_0x839f('0x38'));return BPromise['resolve']({'id':_0x5977f3[_0x839f('0x39')],'email':_0x41237e['username'],'name':'admin'});}})[_0x839f('0x2a')](function(_0x484301){var _0x1e43ba=_0x484301[_0x839f('0x2b')]||0x1f4;logger[_0x839f('0x2c')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x839f('0x3a'),_0x1e43ba,JSON[_0x839f('0x25')](_0x484301));});}else{logger[_0x839f('0x30')](_0x839f('0x38'));return BPromise[_0x839f('0x27')]({'id':_0x5977f3[_0x839f('0x39')],'email':_0x41237e[_0x839f('0x22')],'name':_0x839f('0x3b')})[_0x839f('0x2a')](function(_0x1c9e7b){var _0x1361f3=_0x1c9e7b['statusCode']||0x1f4;logger['error'](_0x839f('0x2d'),_0x839f('0x3a'),_0x1361f3,JSON[_0x839f('0x25')](_0x1c9e7b));});}}function getEndUser(_0x479cc4,_0x4694ef,_0xceb82b,_0x35eec6){logger[_0x839f('0x30')](_0x839f('0x3c'),_0xceb82b);return request({'method':_0x839f('0x32'),'uri':util[_0x839f('0x1e')](_0x839f('0x1f'),_0x479cc4[_0x839f('0x20')]),'qs':{'operation':'query','username':_0x479cc4[_0x839f('0x22')],'sessionName':_0x35eec6[_0x839f('0x23')],'query':util[_0x839f('0x1e')](_0x839f('0x3d'),_0xceb82b,_0xceb82b,_0xceb82b,_0xceb82b,_0xceb82b)},'json':!![]})[_0x839f('0x26')](function(_0x2579f1){if(_0x2579f1[_0x839f('0x34')]&&_0x2579f1[_0x839f('0x28')][_0x839f('0xb')]){logger[_0x839f('0x30')]('Enduser\x20found!');return BPromise[_0x839f('0x27')]({'id':_0x2579f1[_0x839f('0x28')][0x0]['id'],'name':_0x2579f1[_0x839f('0x28')][0x0][_0x839f('0x3e')]+'\x20'+_0x2579f1[_0x839f('0x28')][0x0][_0x839f('0x3f')],'phone':_0xceb82b});}else{logger[_0x839f('0x30')](_0x839f('0x40'));return request({'method':_0x839f('0x41'),'uri':util[_0x839f('0x1e')](_0x839f('0x1f'),_0x479cc4[_0x839f('0x20')]),'form':{'operation':_0x839f('0x21'),'sessionName':_0x35eec6[_0x839f('0x23')],'elementType':_0x839f('0x42'),'element':JSON['stringify']({'lastname':_0x4694ef,'phone':_0xceb82b,'assigned_user_id':'\x20'})},'json':!![]})[_0x839f('0x26')](function(_0x21e214){logger['info'](_0x839f('0x43'));return BPromise[_0x839f('0x27')]({'id':_0x21e214[_0x839f('0x28')]['id'],'name':_0x21e214[_0x839f('0x28')][_0x839f('0x3f')],'phone':_0x21e214[_0x839f('0x28')]['phone']});})['catch'](function(_0x48996c){var _0x43ec58=_0x48996c[_0x839f('0x2b')]||0x1f4;logger[_0x839f('0x2c')](_0x839f('0x2d'),_0x839f('0x44'),_0x43ec58,JSON[_0x839f('0x25')](_0x48996c));});}});}function getConnection(_0x51a353){var _0x41b3c5=_0x51a353[_0x839f('0x22')];var _0x1e7d2c=_0x51a353[_0x839f('0x45')];return request({'method':_0x839f('0x32'),'uri':util[_0x839f('0x1e')](_0x839f('0x1f'),_0x51a353[_0x839f('0x20')]),'qs':{'operation':_0x839f('0x46'),'username':_0x41b3c5},'json':!![]})[_0x839f('0x26')](function(_0x2a7d55){if(_0x2a7d55[_0x839f('0x34')]){return request({'method':_0x839f('0x41'),'uri':util[_0x839f('0x1e')](_0x839f('0x1f'),_0x51a353['remoteUri']),'form':{'operation':_0x839f('0x47'),'username':_0x41b3c5,'accessKey':md5(_0x2a7d55[_0x839f('0x28')][_0x839f('0x48')]+_0x1e7d2c)},'json':!![]});}})[_0x839f('0x26')](function(_0x2f58fd){if(_0x2f58fd[_0x839f('0x34')]){return BPromise['resolve'](_0x2f58fd[_0x839f('0x28')]);}else{throw new Error(util[_0x839f('0x1e')](_0x839f('0x49'),_0x51a353['id']));}})['catch'](function(_0x454776){var _0x3da496=_0x454776[_0x839f('0x2b')]||0x1f4;logger[_0x839f('0x2c')](_0x839f('0x2d'),'getConnection',_0x3da496,JSON[_0x839f('0x25')](_0x454776));});}function request(_0x327f91){logger[_0x839f('0x30')]('[HTTP]',JSON[_0x839f('0x25')](_0x327f91));return rp(_0x327f91);}exports[_0x839f('0x4a')]=function(_0x55224b,_0x521328,_0x3466b0,_0x5bf55a,_0x28ad01,_0xd84312){var _0x1782b1,_0x2368be,_0x3359e0,_0x4fef5d;_0xd84312[_0x839f('0x20')]=intUtil[_0x839f('0x4b')](_0xd84312[_0x839f('0x20')]);if(_0x28ad01&&_0x28ad01[_0x839f('0x4c')]){logger[_0x839f('0x30')](_0x839f('0x4d'),_0x839f('0x4e'));_0x521328[_0x839f('0x4f')]=util[_0x839f('0x1e')](_0x839f('0x50'),_0xd84312[_0x839f('0x51')],_0x521328[_0x839f('0x52')],md5(_0x521328[_0x839f('0x52')]));}else{_0x521328['recordingURL']='';}return getConnection(_0xd84312)[_0x839f('0x26')](function(_0x1e134c){_0x4fef5d=_0x1e134c;return getUser(_0xd84312,_0x5bf55a[_0x839f('0x53')],_0x4fef5d);})[_0x839f('0x26')](function(_0x44ed84){_0x1782b1=_0x44ed84;logger[_0x839f('0x30')](_0x839f('0x54'),_0x1782b1['id']);return getEndUser(_0xd84312,_0x521328[_0x839f('0x55')],_0x521328['calleridnum'],_0x4fef5d);})[_0x839f('0x26')](function(_0x4a7fc1){_0x2368be=_0x4a7fc1;logger[_0x839f('0x30')](_0x839f('0x56'),_0x2368be['id']);return createTicket(_0xd84312,_0x1782b1,_0x2368be,_0x3466b0,_0x521328,_0x3466b0['Fields'],_0x4fef5d);})[_0x839f('0x26')](function(_0x4c13a4){_0x3359e0=_0x4c13a4;logger[_0x839f('0x30')](_0x839f('0x57'));logger[_0x839f('0x30')]('The\x20Ticket\x20ID\x20is:',_0x3359e0['id']);var _0x4dec43=util[_0x839f('0x1e')](_0x839f('0x58'),_0xd84312[_0x839f('0x20')],_[_0x839f('0x59')](_0x3359e0['id'],'x')[0x1]);logger['info'](_0x839f('0x4d'),_0x839f('0x5a'));emit(util[_0x839f('0x1e')](_0x839f('0x5b'),_0x5bf55a[_0x839f('0x15')]),_0x839f('0x5c'),{'uri':_0x4dec43});})[_0x839f('0x2a')](function(_0x2d0e54){logger[_0x839f('0x2c')](_0x839f('0x4d'),JSON[_0x839f('0x25')](_0x2d0e54));});};exports[_0x839f('0x5d')]=function(_0x56f973,_0x291687,_0x59c8f5,_0x498cdb,_0x494cbb,_0x54647c,_0x2780f5){var _0xc93f1,_0x229d8e,_0x2a7dc4,_0x10473d;_0x54647c['remoteUri']=intUtil[_0x839f('0x4b')](_0x54647c['remoteUri']);_0x54647c[_0x839f('0x51')]=intUtil['stripTrailingSlash'](_0x54647c[_0x839f('0x51')]);if(_0x2780f5&&_0x2780f5[_0x839f('0x5e')]&&_0x2780f5[_0x839f('0x5e')]!==_0x839f('0x5f')){logger[_0x839f('0x30')](_0x839f('0x60'),_0x839f('0x4e'));_0x291687['recordingURL']=util[_0x839f('0x1e')](_0x839f('0x50'),_0x54647c['serverUrl'],_0x291687[_0x839f('0x52')],md5(_0x291687[_0x839f('0x52')]));}return getConnection(_0x54647c)[_0x839f('0x26')](function(_0x582a8b){_0x10473d=_0x582a8b;return getUser(_0x54647c,_0x498cdb['email'],_0x10473d);})[_0x839f('0x26')](function(_0x2eaa73){_0xc93f1=_0x2eaa73;logger[_0x839f('0x30')](_0x839f('0x54'),_0xc93f1['id']);return getEndUser(_0x54647c,_0x291687[_0x839f('0x61')],_0x291687[_0x839f('0x62')],_0x10473d);})[_0x839f('0x26')](function(_0x2f1038){_0x229d8e=_0x2f1038;logger[_0x839f('0x30')](_0x839f('0x56'),_0x229d8e['id']);return createTicket(_0x54647c,_0xc93f1,_0x229d8e,_0x59c8f5,_0x291687,_0x59c8f5[_0x839f('0x63')],_0x10473d);})[_0x839f('0x26')](function(_0x161ddf){_0x2a7dc4=_0x161ddf;logger['info'](_0x839f('0x57'));logger[_0x839f('0x30')]('The\x20Ticket\x20ID\x20is:',_0x2a7dc4['id']);var _0x4e684a=util[_0x839f('0x1e')](_0x839f('0x58'),_0x54647c[_0x839f('0x20')],_[_0x839f('0x59')](_0x2a7dc4['id'],'x')[0x1]);logger[_0x839f('0x30')](_0x839f('0x60'),_0x839f('0x5a'));emit(util['format'](_0x839f('0x5b'),_0x498cdb[_0x839f('0x15')]),_0x839f('0x5c'),{'uri':_0x4e684a});})[_0x839f('0x2a')](function(_0x29a259){logger[_0x839f('0x2c')]('[OUTBOUND]',JSON[_0x839f('0x25')](_0x29a259));});};exports[_0x839f('0x64')]=function(_0x1f7bc,_0x3117f8,_0x4db4fe,_0x5b3b89,_0x4b2c96,_0x4e5654){var _0x2d10b6,_0x3b332c,_0xbd48f6,_0x3ef72b;_0x4e5654[_0x839f('0x20')]=intUtil[_0x839f('0x4b')](_0x4e5654[_0x839f('0x20')]);_0x4e5654[_0x839f('0x51')]=intUtil[_0x839f('0x4b')](_0x4e5654[_0x839f('0x51')]);if(_0x4b2c96&&_0x4b2c96[_0x839f('0x4c')]){logger[_0x839f('0x30')]('['+_0x3117f8[_0x839f('0x65')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x3117f8[_0x839f('0x4f')]=util[_0x839f('0x1e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4e5654[_0x839f('0x51')],_0x3117f8['uniqueid'],md5(_0x3117f8[_0x839f('0x52')]));}else{_0x3117f8[_0x839f('0x4f')]='';}return getConnection(_0x4e5654)[_0x839f('0x26')](function(_0x55ed8d){_0x3ef72b=_0x55ed8d;return getUser(_0x4e5654,'',_0x3ef72b);})[_0x839f('0x26')](function(_0x3096f9){_0x2d10b6=_0x3096f9;logger[_0x839f('0x30')]('The\x20User\x20ID\x20is:',_0x2d10b6['id']);return getEndUser(_0x4e5654,_0x3117f8[_0x839f('0x55')],_0x3117f8['calleridnum'],_0x3ef72b);})[_0x839f('0x26')](function(_0x525dd9){_0x3b332c=_0x525dd9;logger[_0x839f('0x30')](_0x839f('0x56'),_0x3b332c['id']);return createTicket(_0x4e5654,_0x2d10b6,_0x3b332c,_0x4db4fe,_0x3117f8,_0x4db4fe[_0x839f('0x63')],_0x3ef72b);})[_0x839f('0x26')](function(_0x37d277){_0xbd48f6=_0x37d277;logger[_0x839f('0x30')](_0x839f('0x57'));logger[_0x839f('0x30')]('The\x20Ticket\x20ID\x20is:',_0xbd48f6['id']);})[_0x839f('0x2a')](function(_0x36f023){logger[_0x839f('0x2c')]('['+_0x3117f8[_0x839f('0x65')]['toUpperCase']()+']',JSON['stringify'](_0x36f023));});};
\ No newline at end of file
+var _0x34e8=['redis','defaults','localhost','emit','length','forEach','includes','string','picklist','type','idField','toString','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','POST','format','remoteUri','create','sessionName','HelpDesk','stringify','success','error','catch','statusCode','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','resolve','email1','first_name','last_name','userId','[vTiger],\x20%s,\x20%s,\x20%s','getUser','admin','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','phone','getEndUser','accessKey','getchallenge','then','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','The\x20User\x20ID\x20is:','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','uniqueid','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','split','unmanaged','lastevent','toUpperCase','calleridname','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger'];(function(_0x1076b3,_0x619f9c){var _0x5bb848=function(_0x1e3572){while(--_0x1e3572){_0x1076b3['push'](_0x1076b3['shift']());}};_0x5bb848(++_0x619f9c);}(_0x34e8,0x12c));var _0x834e=function(_0x29aef6,_0x460596){_0x29aef6=_0x29aef6-0x0;var _0x2bc5ea=_0x34e8[_0x29aef6];return _0x2bc5ea;};'use strict';var _=require(_0x834e('0x0'));var rp=require(_0x834e('0x1'));var BPromise=require(_0x834e('0x2'));var md5=require(_0x834e('0x3'));var util=require('util');var Redis=require(_0x834e('0x4'));var intUtil=require(_0x834e('0x5'));var config=require(_0x834e('0x6'));var logger=require(_0x834e('0x7'))(_0x834e('0x8'));config[_0x834e('0x9')]=_[_0x834e('0xa')](config['redis'],{'host':_0x834e('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x834e('0x9')]));function emit(_0x3cc2e3,_0x3a3ef6,_0x2e69e2){io['to'](_0x3cc2e3)[_0x834e('0xc')](_0x3a3ef6,_0x2e69e2);}function getCustomFields(_0x23501c,_0x363786){var _0x1af45a={};if(_0x23501c[_0x834e('0xd')]>0x0){_[_0x834e('0xe')](_0x23501c,function(_0x1e41fe){if(_[_0x834e('0xf')]([_0x834e('0x10'),_0x834e('0x11')],_0x1e41fe[_0x834e('0x12')])&&_0x1e41fe[_0x834e('0x13')]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x1e41fe['content'][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='variable'&&_0x1e41fe[_0x834e('0x15')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe[_0x834e('0x15')]]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['variableName']][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='customVariable'&&_0x1e41fe[_0x834e('0x16')]&&_0x1e41fe['Variable'][_0x834e('0x17')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()][_0x834e('0x14')]();}});}return _0x1af45a;}function createTicket(_0xb993a1,_0x237947,_0x254677,_0x1dd214,_0x595515,_0x2545b4,_0x1fd2c6){logger[_0x834e('0x19')](_0x834e('0x1a'));var _0x4ab05d=_[_0x834e('0x1b')]({'parent_id':'','assigned_user_id':_0x237947['id'],'ticketpriorities':_0x834e('0x1c'),'ticketstatus':'Open','ticket_title':intUtil[_0x834e('0x1d')](_0x1dd214[_0x834e('0x1e')],_0x595515,'\x20'),'description':intUtil[_0x834e('0x1d')](_0x1dd214['Descriptions'],_0x595515,'\x0a'),'contact_id':_0x254677['id']},getCustomFields(_0x2545b4,_0x595515));var _0x4e3f48={'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0xb993a1[_0x834e('0x21')]),'form':{'operation':_0x834e('0x22'),'username':_0xb993a1['username'],'sessionName':_0x1fd2c6[_0x834e('0x23')],'elementType':_0x834e('0x24'),'element':JSON[_0x834e('0x25')](_0x4ab05d)},'json':!![]};return request(_0x4e3f48)['then'](function(_0x24fcf7){if(_0x24fcf7[_0x834e('0x26')]){return BPromise['resolve']({'id':_0x24fcf7['result']['id']});}else{throw new Error(util[_0x834e('0x20')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x834e('0x25')](_0x24fcf7[_0x834e('0x27')])));}})[_0x834e('0x28')](function(_0x2cc2eb){var _0x3cd928=_0x2cc2eb[_0x834e('0x29')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','createTicket',_0x3cd928,JSON['stringify'](_0x2cc2eb));});}function getUser(_0x2c7a8d,_0x567cea,_0x106d6a){if(intUtil['validateEmail'](_0x567cea)){logger[_0x834e('0x19')](_0x834e('0x2a'),_0x567cea);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x2c7a8d[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x2c7a8d[_0x834e('0x2e')],'sessionName':_0x106d6a[_0x834e('0x23')],'query':util['format'](_0x834e('0x2f'),_0x567cea)},'json':!![]})['then'](function(_0x2c75c2){if(_0x2c75c2[_0x834e('0x26')]&&_0x2c75c2[_0x834e('0x30')][_0x834e('0xd')]){logger[_0x834e('0x19')](_0x834e('0x31'));return BPromise[_0x834e('0x32')]({'id':_0x2c75c2[_0x834e('0x30')][0x0]['id'],'email':_0x2c75c2[_0x834e('0x30')][0x0][_0x834e('0x33')],'name':_0x2c75c2['result'][0x0][_0x834e('0x34')]+'\x20'+_0x2c75c2[_0x834e('0x30')][_0x834e('0x35')]});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':'admin'});}})['catch'](function(_0x3e58fa){var _0x41bf4d=_0x3e58fa[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x41bf4d,JSON['stringify'](_0x3e58fa));});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':_0x834e('0x39')})[_0x834e('0x28')](function(_0x491c28){var _0x481f70=_0x491c28[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x481f70,JSON[_0x834e('0x25')](_0x491c28));});}}function getEndUser(_0x4ca43c,_0x1c5ed6,_0x548d1d,_0x50c243){logger[_0x834e('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x548d1d);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x4ca43c[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x4ca43c['username'],'sessionName':_0x50c243[_0x834e('0x23')],'query':util[_0x834e('0x20')](_0x834e('0x3a'),_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d)},'json':!![]})['then'](function(_0x35380e){if(_0x35380e[_0x834e('0x26')]&&_0x35380e['result'][_0x834e('0xd')]){logger['info'](_0x834e('0x3b'));return BPromise[_0x834e('0x32')]({'id':_0x35380e['result'][0x0]['id'],'name':_0x35380e['result'][0x0][_0x834e('0x3c')]+'\x20'+_0x35380e[_0x834e('0x30')][0x0][_0x834e('0x3d')],'phone':_0x548d1d});}else{logger[_0x834e('0x19')](_0x834e('0x3e'));return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0x4ca43c[_0x834e('0x21')]),'form':{'operation':'create','sessionName':_0x50c243[_0x834e('0x23')],'elementType':'Contacts','element':JSON[_0x834e('0x25')]({'lastname':_0x1c5ed6,'phone':_0x548d1d,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x361f60){logger[_0x834e('0x19')]('Enduser\x20created.');return BPromise[_0x834e('0x32')]({'id':_0x361f60[_0x834e('0x30')]['id'],'name':_0x361f60[_0x834e('0x30')][_0x834e('0x3d')],'phone':_0x361f60[_0x834e('0x30')][_0x834e('0x3f')]});})[_0x834e('0x28')](function(_0x3ccd8e){var _0x5dc63b=_0x3ccd8e[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x40'),_0x5dc63b,JSON['stringify'](_0x3ccd8e));});}});}function getConnection(_0x112306){var _0x42fd90=_0x112306[_0x834e('0x2e')];var _0x2112d5=_0x112306[_0x834e('0x41')];return request({'method':_0x834e('0x2b'),'uri':util['format']('%s/webservice.php',_0x112306[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x42'),'username':_0x42fd90},'json':!![]})[_0x834e('0x43')](function(_0x40ff5a){if(_0x40ff5a[_0x834e('0x26')]){return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x112306[_0x834e('0x21')]),'form':{'operation':_0x834e('0x44'),'username':_0x42fd90,'accessKey':md5(_0x40ff5a[_0x834e('0x30')][_0x834e('0x45')]+_0x2112d5)},'json':!![]});}})[_0x834e('0x43')](function(_0x1a3237){if(_0x1a3237[_0x834e('0x26')]){return BPromise[_0x834e('0x32')](_0x1a3237[_0x834e('0x30')]);}else{throw new Error(util[_0x834e('0x20')](_0x834e('0x46'),_0x112306['id']));}})[_0x834e('0x28')](function(_0x4cfacd){var _0x1cc0b8=_0x4cfacd[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x47'),_0x1cc0b8,JSON['stringify'](_0x4cfacd));});}function request(_0x3dcca3){logger[_0x834e('0x19')](_0x834e('0x48'),JSON[_0x834e('0x25')](_0x3dcca3));return rp(_0x3dcca3);}exports[_0x834e('0x49')]=function(_0xb77aab,_0x4549ba,_0x4a8b32,_0x1ad7fe,_0x8bc6c6,_0x3e0550){var _0x363675,_0x86ad2b,_0x396bbe,_0x344b51;_0x3e0550[_0x834e('0x21')]=intUtil['stripTrailingSlash'](_0x3e0550[_0x834e('0x21')]);if(_0x8bc6c6&&_0x8bc6c6['monitor_format']){logger[_0x834e('0x19')]('[QUEUE]',_0x834e('0x4a'));_0x4549ba['recordingURL']=util['format'](_0x834e('0x4b'),_0x3e0550[_0x834e('0x4c')],_0x4549ba['uniqueid'],md5(_0x4549ba['uniqueid']));}else{_0x4549ba[_0x834e('0x4d')]='';}return getConnection(_0x3e0550)[_0x834e('0x43')](function(_0x138ed2){_0x344b51=_0x138ed2;return getUser(_0x3e0550,_0x1ad7fe[_0x834e('0x4e')],_0x344b51);})[_0x834e('0x43')](function(_0x315858){_0x363675=_0x315858;logger[_0x834e('0x19')](_0x834e('0x4f'),_0x363675['id']);return getEndUser(_0x3e0550,_0x4549ba['calleridname'],_0x4549ba[_0x834e('0x50')],_0x344b51);})[_0x834e('0x43')](function(_0x5d5ac2){_0x86ad2b=_0x5d5ac2;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x86ad2b['id']);return createTicket(_0x3e0550,_0x363675,_0x86ad2b,_0x4a8b32,_0x4549ba,_0x4a8b32[_0x834e('0x51')],_0x344b51);})[_0x834e('0x43')](function(_0x5160c4){_0x396bbe=_0x5160c4;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x396bbe['id']);var _0x5a2924=util[_0x834e('0x20')](_0x834e('0x54'),_0x3e0550[_0x834e('0x21')],_['split'](_0x396bbe['id'],'x')[0x1]);logger[_0x834e('0x19')](_0x834e('0x55'),_0x834e('0x56'));emit(util[_0x834e('0x20')](_0x834e('0x57'),_0x1ad7fe[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5a2924});})[_0x834e('0x28')](function(_0x208c21){logger[_0x834e('0x27')](_0x834e('0x55'),JSON[_0x834e('0x25')](_0x208c21));});};exports[_0x834e('0x59')]=function(_0x1659c8,_0x460a7a,_0x17b8e3,_0x297cce,_0x14ed83,_0x193a15,_0x3e3467){var _0xed4081,_0x2cb233,_0x5c83eb,_0x2145cf;_0x193a15[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x193a15[_0x834e('0x21')]);_0x193a15['serverUrl']=intUtil[_0x834e('0x5a')](_0x193a15['serverUrl']);if(_0x3e3467&&_0x3e3467['recordingFormat']&&_0x3e3467[_0x834e('0x5b')]!==_0x834e('0x5c')){logger[_0x834e('0x19')](_0x834e('0x5d'),_0x834e('0x4a'));_0x460a7a[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x193a15['serverUrl'],_0x460a7a[_0x834e('0x5e')],md5(_0x460a7a['uniqueid']));}return getConnection(_0x193a15)[_0x834e('0x43')](function(_0xd35dda){_0x2145cf=_0xd35dda;return getUser(_0x193a15,_0x297cce['email'],_0x2145cf);})['then'](function(_0x4a4def){_0xed4081=_0x4a4def;logger[_0x834e('0x19')](_0x834e('0x4f'),_0xed4081['id']);return getEndUser(_0x193a15,_0x460a7a[_0x834e('0x5f')],_0x460a7a[_0x834e('0x60')],_0x2145cf);})['then'](function(_0x2b0d93){_0x2cb233=_0x2b0d93;logger[_0x834e('0x19')](_0x834e('0x61'),_0x2cb233['id']);return createTicket(_0x193a15,_0xed4081,_0x2cb233,_0x17b8e3,_0x460a7a,_0x17b8e3[_0x834e('0x51')],_0x2145cf);})[_0x834e('0x43')](function(_0x28b5c9){_0x5c83eb=_0x28b5c9;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x5c83eb['id']);var _0x5b2bf6=util[_0x834e('0x20')](_0x834e('0x54'),_0x193a15[_0x834e('0x21')],_[_0x834e('0x62')](_0x5c83eb['id'],'x')[0x1]);logger['info'](_0x834e('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x297cce[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5b2bf6});})['catch'](function(_0x2645df){logger[_0x834e('0x27')]('[OUTBOUND]',JSON[_0x834e('0x25')](_0x2645df));});};exports[_0x834e('0x63')]=function(_0x4b88e7,_0x5df169,_0x346be5,_0x2a42a3,_0x8bc7d9,_0x44c909){var _0x1d8e7,_0x493239,_0x264a6f,_0x520367;_0x44c909[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x21')]);_0x44c909['serverUrl']=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x4c')]);if(_0x8bc7d9&&_0x8bc7d9['monitor_format']){logger[_0x834e('0x19')]('['+_0x5df169[_0x834e('0x64')][_0x834e('0x65')]()+']','Recording\x20is\x20enabled!');_0x5df169[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x44c909[_0x834e('0x4c')],_0x5df169[_0x834e('0x5e')],md5(_0x5df169[_0x834e('0x5e')]));}else{_0x5df169[_0x834e('0x4d')]='';}return getConnection(_0x44c909)[_0x834e('0x43')](function(_0xd49002){_0x520367=_0xd49002;return getUser(_0x44c909,'',_0x520367);})[_0x834e('0x43')](function(_0x57d898){_0x1d8e7=_0x57d898;logger['info']('The\x20User\x20ID\x20is:',_0x1d8e7['id']);return getEndUser(_0x44c909,_0x5df169[_0x834e('0x66')],_0x5df169[_0x834e('0x50')],_0x520367);})[_0x834e('0x43')](function(_0x37fa2c){_0x493239=_0x37fa2c;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x493239['id']);return createTicket(_0x44c909,_0x1d8e7,_0x493239,_0x346be5,_0x5df169,_0x346be5['Fields'],_0x520367);})[_0x834e('0x43')](function(_0x1ad428){_0x264a6f=_0x1ad428;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')]('The\x20Ticket\x20ID\x20is:',_0x264a6f['id']);})[_0x834e('0x28')](function(_0x2b162a){logger[_0x834e('0x27')]('['+_0x5df169['lastevent'][_0x834e('0x65')]()+']',JSON[_0x834e('0x25')](_0x2b162a));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff