// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x4a0f=['Creating\x20new\x20ticket...','merge','Normal','Subjects','getString','Descriptions','POST','format','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','success','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','catch','statusCode','[vTiger],\x20%s,\x20%s,\x20%s','createTicket','validateEmail','Getting\x20agent\x20with\x20email','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','then','length','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','admin','error','GET','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Contacts','Enduser\x20created.','getEndUser','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','queue','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','calleridname','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','user:%s','trigger:browser:url','[QUEUE]','outbound','recordingFormat','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Fields','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','lastevent','toUpperCase','calleridnum','lodash','request-promise','bluebird','md5','util','../../../../config/environment','vTiger','redis','localhost','socket.io-emitter','emit','forEach','type','string','idField','toString','variableName','customVariable','Variable','name','toLowerCase','info'];(function(_0x543084,_0x4337f5){var _0x306a57=function(_0x2769ed){while(--_0x2769ed){_0x543084['push'](_0x543084['shift']());}};_0x306a57(++_0x4337f5);}(_0x4a0f,0xae));var _0xf4a0=function(_0x26d00d,_0x1221a2){_0x26d00d=_0x26d00d-0x0;var _0x130ab6=_0x4a0f[_0x26d00d];return _0x130ab6;};'use strict';var _=require(_0xf4a0('0x0'));var rp=require(_0xf4a0('0x1'));var BPromise=require(_0xf4a0('0x2'));var md5=require(_0xf4a0('0x3'));var util=require(_0xf4a0('0x4'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xf4a0('0x5'));var logger=require('../../../../config/logger')(_0xf4a0('0x6'));config[_0xf4a0('0x7')]=_['defaults'](config[_0xf4a0('0x7')],{'host':_0xf4a0('0x8'),'port':0x18eb});var io=require(_0xf4a0('0x9'))(new Redis(config[_0xf4a0('0x7')]));function emit(_0x5e2ad0,_0x457abe,_0x27042c){io['to'](_0x5e2ad0)[_0xf4a0('0xa')](_0x457abe,_0x27042c);}function getCustomFields(_0x582066,_0x48a47d){var _0x4e7f69={};if(_0x582066['length']>0x0){_[_0xf4a0('0xb')](_0x582066,function(_0x3d8c62){if(_0x3d8c62[_0xf4a0('0xc')]===_0xf4a0('0xd')&&_0x3d8c62[_0xf4a0('0xe')]){_0x4e7f69[_0x3d8c62[_0xf4a0('0xe')]]=_0x3d8c62['content'][_0xf4a0('0xf')]();}else if(_0x3d8c62[_0xf4a0('0xc')]==='variable'&&_0x3d8c62[_0xf4a0('0x10')]&&_0x3d8c62[_0xf4a0('0xe')]&&_0x48a47d[_0x3d8c62[_0xf4a0('0x10')]]){_0x4e7f69[_0x3d8c62['idField']]=_0x48a47d[_0x3d8c62[_0xf4a0('0x10')]][_0xf4a0('0xf')]();}else if(_0x3d8c62[_0xf4a0('0xc')]===_0xf4a0('0x11')&&_0x3d8c62[_0xf4a0('0x12')]&&_0x3d8c62['Variable'][_0xf4a0('0x13')]&&_0x3d8c62['idField']&&_0x48a47d[_0x3d8c62[_0xf4a0('0x12')]['name'][_0xf4a0('0x14')]()]){_0x4e7f69[_0x3d8c62[_0xf4a0('0xe')]]=_0x48a47d[_0x3d8c62[_0xf4a0('0x12')][_0xf4a0('0x13')]['toLowerCase']()]['toString']();}});}return _0x4e7f69;}function createTicket(_0x458371,_0x1bc450,_0x489bd9,_0x404f46,_0x4cefad,_0x3660c6,_0x5681bc){logger[_0xf4a0('0x15')](_0xf4a0('0x16'));var _0x43b0f7=_[_0xf4a0('0x17')]({'parent_id':'','assigned_user_id':_0x1bc450['id'],'ticketpriorities':_0xf4a0('0x18'),'ticketstatus':'Open','ticket_title':intUtil['getString'](_0x404f46[_0xf4a0('0x19')],_0x4cefad,'\x20'),'description':intUtil[_0xf4a0('0x1a')](_0x404f46[_0xf4a0('0x1b')],_0x4cefad,'\x0a'),'contact_id':_0x489bd9['id']},getCustomFields(_0x3660c6,_0x4cefad));var _0x5591ca={'method':_0xf4a0('0x1c'),'uri':util[_0xf4a0('0x1d')](_0xf4a0('0x1e'),_0x458371[_0xf4a0('0x1f')]),'form':{'operation':_0xf4a0('0x20'),'username':_0x458371[_0xf4a0('0x21')],'sessionName':_0x5681bc[_0xf4a0('0x22')],'elementType':_0xf4a0('0x23'),'element':JSON[_0xf4a0('0x24')](_0x43b0f7)},'json':!![]};return request(_0x5591ca)['then'](function(_0x10da71){if(_0x10da71[_0xf4a0('0x25')]){return BPromise[_0xf4a0('0x26')]({'id':_0x10da71[_0xf4a0('0x27')]['id']});}else{throw new Error(util[_0xf4a0('0x1d')](_0xf4a0('0x28'),JSON['stringify'](_0x10da71['error'])));}})[_0xf4a0('0x29')](function(_0x1e5b55){var _0x2c9fca=_0x1e5b55[_0xf4a0('0x2a')]||0x1f4;logger['error'](_0xf4a0('0x2b'),_0xf4a0('0x2c'),_0x2c9fca,JSON[_0xf4a0('0x24')](_0x1e5b55));});}function getUser(_0x336699,_0x4c6654,_0x14b9d4){if(intUtil[_0xf4a0('0x2d')](_0x4c6654)){logger[_0xf4a0('0x15')](_0xf4a0('0x2e'),_0x4c6654);return request({'method':'GET','uri':util['format'](_0xf4a0('0x1e'),_0x336699[_0xf4a0('0x1f')]),'qs':{'operation':_0xf4a0('0x2f'),'username':_0x336699[_0xf4a0('0x21')],'sessionName':_0x14b9d4[_0xf4a0('0x22')],'query':util[_0xf4a0('0x1d')](_0xf4a0('0x30'),_0x4c6654)},'json':!![]})[_0xf4a0('0x31')](function(_0x3919c7){if(_0x3919c7[_0xf4a0('0x25')]&&_0x3919c7[_0xf4a0('0x27')][_0xf4a0('0x32')]){logger[_0xf4a0('0x15')]('Agent\x20found!');return BPromise[_0xf4a0('0x26')]({'id':_0x3919c7[_0xf4a0('0x27')][0x0]['id'],'email':_0x3919c7[_0xf4a0('0x27')][0x0]['email1'],'name':_0x3919c7[_0xf4a0('0x27')][0x0]['first_name']+'\x20'+_0x3919c7['result'][_0xf4a0('0x33')]});}else{logger['info'](_0xf4a0('0x34'));return BPromise[_0xf4a0('0x26')]({'id':_0x14b9d4[_0xf4a0('0x35')],'email':_0x336699[_0xf4a0('0x21')],'name':_0xf4a0('0x36')});}})[_0xf4a0('0x29')](function(_0x2390dc){var _0x31bd9e=_0x2390dc[_0xf4a0('0x2a')]||0x1f4;logger[_0xf4a0('0x37')]('[vTiger],\x20%s,\x20%s,\x20%s','getUser',_0x31bd9e,JSON[_0xf4a0('0x24')](_0x2390dc));});}else{logger['info'](_0xf4a0('0x34'));return BPromise['resolve']({'id':_0x14b9d4[_0xf4a0('0x35')],'email':_0x336699['username'],'name':_0xf4a0('0x36')})['catch'](function(_0x148b37){var _0xbcb95e=_0x148b37[_0xf4a0('0x2a')]||0x1f4;logger['error'](_0xf4a0('0x2b'),'getUser',_0xbcb95e,JSON['stringify'](_0x148b37));});}}function getEndUser(_0x2c27fa,_0xb0f76e,_0x4f4a0b,_0x5d9101){logger[_0xf4a0('0x15')]('Searching\x20end\x20user\x20with\x20phone',_0x4f4a0b);return request({'method':_0xf4a0('0x38'),'uri':util['format']('%s/webservice.php',_0x2c27fa[_0xf4a0('0x1f')]),'qs':{'operation':_0xf4a0('0x2f'),'username':_0x2c27fa[_0xf4a0('0x21')],'sessionName':_0x5d9101[_0xf4a0('0x22')],'query':util[_0xf4a0('0x1d')](_0xf4a0('0x39'),_0x4f4a0b,_0x4f4a0b,_0x4f4a0b,_0x4f4a0b,_0x4f4a0b)},'json':!![]})['then'](function(_0x299026){if(_0x299026['success']&&_0x299026['result'][_0xf4a0('0x32')]){logger['info']('Enduser\x20found!');return BPromise['resolve']({'id':_0x299026[_0xf4a0('0x27')][0x0]['id'],'name':_0x299026[_0xf4a0('0x27')][0x0][_0xf4a0('0x3a')]+'\x20'+_0x299026[_0xf4a0('0x27')][0x0][_0xf4a0('0x3b')],'phone':_0x4f4a0b});}else{logger[_0xf4a0('0x15')](_0xf4a0('0x3c'));return request({'method':_0xf4a0('0x1c'),'uri':util['format'](_0xf4a0('0x1e'),_0x2c27fa[_0xf4a0('0x1f')]),'form':{'operation':_0xf4a0('0x20'),'sessionName':_0x5d9101[_0xf4a0('0x22')],'elementType':_0xf4a0('0x3d'),'element':JSON[_0xf4a0('0x24')]({'lastname':_0xb0f76e,'phone':_0x4f4a0b,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x107d45){logger[_0xf4a0('0x15')](_0xf4a0('0x3e'));return BPromise[_0xf4a0('0x26')]({'id':_0x107d45[_0xf4a0('0x27')]['id'],'name':_0x107d45['result'][_0xf4a0('0x3b')],'phone':_0x107d45[_0xf4a0('0x27')]['phone']});})[_0xf4a0('0x29')](function(_0x1e06f2){var _0x4aa418=_0x1e06f2[_0xf4a0('0x2a')]||0x1f4;logger[_0xf4a0('0x37')](_0xf4a0('0x2b'),_0xf4a0('0x3f'),_0x4aa418,JSON['stringify'](_0x1e06f2));});}});}function getConnection(_0x1d2e28){var _0x4a5387=_0x1d2e28[_0xf4a0('0x21')];var _0x1f1a6e=_0x1d2e28[_0xf4a0('0x40')];return request({'method':_0xf4a0('0x38'),'uri':util[_0xf4a0('0x1d')](_0xf4a0('0x1e'),_0x1d2e28[_0xf4a0('0x1f')]),'qs':{'operation':_0xf4a0('0x41'),'username':_0x4a5387},'json':!![]})[_0xf4a0('0x31')](function(_0x57cafa){if(_0x57cafa['success']){return request({'method':_0xf4a0('0x1c'),'uri':util['format'](_0xf4a0('0x1e'),_0x1d2e28[_0xf4a0('0x1f')]),'form':{'operation':_0xf4a0('0x42'),'username':_0x4a5387,'accessKey':md5(_0x57cafa['result'][_0xf4a0('0x43')]+_0x1f1a6e)},'json':!![]});}})[_0xf4a0('0x31')](function(_0x52b78d){if(_0x52b78d['success']){return BPromise[_0xf4a0('0x26')](_0x52b78d[_0xf4a0('0x27')]);}else{throw new Error(util[_0xf4a0('0x1d')](_0xf4a0('0x44'),_0x1d2e28['id']));}})[_0xf4a0('0x29')](function(_0x3a708a){var _0x1a35c6=_0x3a708a[_0xf4a0('0x2a')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s',_0xf4a0('0x45'),_0x1a35c6,JSON[_0xf4a0('0x24')](_0x3a708a));});}function request(_0x434b33){logger['info']('[HTTP]',JSON[_0xf4a0('0x24')](_0x434b33));return rp(_0x434b33);}exports[_0xf4a0('0x46')]=function(_0x193ce5,_0x2152cb,_0xce0000,_0x1aa460,_0x232882,_0x249b89){var _0x202759,_0x3ebcf7,_0x58b0f0,_0x120666;_0x249b89['remoteUri']=intUtil[_0xf4a0('0x47')](_0x249b89[_0xf4a0('0x1f')]);if(_0x232882&&_0x232882[_0xf4a0('0x48')]){logger['info']('[QUEUE]',_0xf4a0('0x49'));_0x2152cb[_0xf4a0('0x4a')]=util['format'](_0xf4a0('0x4b'),_0x249b89[_0xf4a0('0x4c')],_0x2152cb['uniqueid'],md5(_0x2152cb[_0xf4a0('0x4d')]));}else{_0x2152cb[_0xf4a0('0x4a')]='';}return getConnection(_0x249b89)[_0xf4a0('0x31')](function(_0x405ebf){_0x120666=_0x405ebf;return getUser(_0x249b89,_0x1aa460[_0xf4a0('0x4e')],_0x120666);})[_0xf4a0('0x31')](function(_0x5b405f){_0x202759=_0x5b405f;logger[_0xf4a0('0x15')]('The\x20User\x20ID\x20is:',_0x202759['id']);return getEndUser(_0x249b89,_0x2152cb[_0xf4a0('0x4f')],_0x2152cb['calleridnum'],_0x120666);})['then'](function(_0x1fa9e4){_0x3ebcf7=_0x1fa9e4;logger[_0xf4a0('0x15')](_0xf4a0('0x50'),_0x3ebcf7['id']);return createTicket(_0x249b89,_0x202759,_0x3ebcf7,_0xce0000,_0x2152cb,_0xce0000['Fields'],_0x120666);})['then'](function(_0x167d13){_0x58b0f0=_0x167d13;logger[_0xf4a0('0x15')](_0xf4a0('0x51'));logger[_0xf4a0('0x15')]('The\x20Ticket\x20ID\x20is:',_0x58b0f0['id']);var _0xaf7dff=util[_0xf4a0('0x1d')](_0xf4a0('0x52'),_0x249b89[_0xf4a0('0x1f')],_['split'](_0x58b0f0['id'],'x')[0x1]);logger[_0xf4a0('0x15')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xf4a0('0x1d')](_0xf4a0('0x53'),_0x1aa460[_0xf4a0('0x13')]),_0xf4a0('0x54'),{'uri':_0xaf7dff});})[_0xf4a0('0x29')](function(_0x3965c0){logger[_0xf4a0('0x37')](_0xf4a0('0x55'),JSON['stringify'](_0x3965c0));});};exports[_0xf4a0('0x56')]=function(_0x3e5c0d,_0xb75de4,_0x1b63dd,_0x52527d,_0x57e1c7,_0x28a964,_0x5811ae){var _0x595b07,_0x2c7ebb,_0x436908,_0x463b96;_0x28a964[_0xf4a0('0x1f')]=intUtil['stripTrailingSlash'](_0x28a964[_0xf4a0('0x1f')]);_0x28a964[_0xf4a0('0x4c')]=intUtil[_0xf4a0('0x47')](_0x28a964['serverUrl']);if(_0x5811ae&&_0x5811ae[_0xf4a0('0x57')]&&_0x5811ae[_0xf4a0('0x57')]!=='none'){logger[_0xf4a0('0x15')](_0xf4a0('0x58'),'Recording\x20is\x20enabled!');_0xb75de4['recordingURL']=util[_0xf4a0('0x1d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x28a964[_0xf4a0('0x4c')],_0xb75de4[_0xf4a0('0x4d')],md5(_0xb75de4[_0xf4a0('0x4d')]));}return getConnection(_0x28a964)['then'](function(_0x2c662c){_0x463b96=_0x2c662c;return getUser(_0x28a964,_0x52527d[_0xf4a0('0x4e')],_0x463b96);})[_0xf4a0('0x31')](function(_0x59fe9a){_0x595b07=_0x59fe9a;logger[_0xf4a0('0x15')](_0xf4a0('0x59'),_0x595b07['id']);return getEndUser(_0x28a964,_0xb75de4[_0xf4a0('0x5a')],_0xb75de4[_0xf4a0('0x5b')],_0x463b96);})[_0xf4a0('0x31')](function(_0x88311d){_0x2c7ebb=_0x88311d;logger[_0xf4a0('0x15')]('The\x20Enduser\x20ID\x20is:',_0x2c7ebb['id']);return createTicket(_0x28a964,_0x595b07,_0x2c7ebb,_0x1b63dd,_0xb75de4,_0x1b63dd[_0xf4a0('0x5c')],_0x463b96);})['then'](function(_0x44231b){_0x436908=_0x44231b;logger['info'](_0xf4a0('0x51'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x436908['id']);var _0x48efeb=util['format'](_0xf4a0('0x52'),_0x28a964['remoteUri'],_[_0xf4a0('0x5d')](_0x436908['id'],'x')[0x1]);logger['info'](_0xf4a0('0x58'),_0xf4a0('0x5e'));emit(util[_0xf4a0('0x1d')](_0xf4a0('0x53'),_0x52527d[_0xf4a0('0x13')]),_0xf4a0('0x54'),{'uri':_0x48efeb});})[_0xf4a0('0x29')](function(_0x455db8){logger[_0xf4a0('0x37')](_0xf4a0('0x58'),JSON['stringify'](_0x455db8));});};exports['unmanaged']=function(_0x1e9748,_0x4eea0a,_0x4f0398,_0x31e3ba,_0x31a7cc,_0x4a55d8){var _0x5c0b58,_0x380949,_0x29dde0,_0xbc9ac0;_0x4a55d8['remoteUri']=intUtil['stripTrailingSlash'](_0x4a55d8['remoteUri']);_0x4a55d8[_0xf4a0('0x4c')]=intUtil[_0xf4a0('0x47')](_0x4a55d8[_0xf4a0('0x4c')]);if(_0x31a7cc&&_0x31a7cc[_0xf4a0('0x48')]){logger['info']('['+_0x4eea0a[_0xf4a0('0x5f')][_0xf4a0('0x60')]()+']',_0xf4a0('0x49'));_0x4eea0a[_0xf4a0('0x4a')]=util[_0xf4a0('0x1d')](_0xf4a0('0x4b'),_0x4a55d8['serverUrl'],_0x4eea0a[_0xf4a0('0x4d')],md5(_0x4eea0a[_0xf4a0('0x4d')]));}else{_0x4eea0a[_0xf4a0('0x4a')]='';}return getConnection(_0x4a55d8)[_0xf4a0('0x31')](function(_0x394e22){_0xbc9ac0=_0x394e22;return getUser(_0x4a55d8,'',_0xbc9ac0);})[_0xf4a0('0x31')](function(_0x1dfe0a){_0x5c0b58=_0x1dfe0a;logger[_0xf4a0('0x15')](_0xf4a0('0x59'),_0x5c0b58['id']);return getEndUser(_0x4a55d8,_0x4eea0a['calleridname'],_0x4eea0a[_0xf4a0('0x61')],_0xbc9ac0);})[_0xf4a0('0x31')](function(_0x3297c1){_0x380949=_0x3297c1;logger[_0xf4a0('0x15')]('The\x20Enduser\x20ID\x20is:',_0x380949['id']);return createTicket(_0x4a55d8,_0x5c0b58,_0x380949,_0x4f0398,_0x4eea0a,_0x4f0398[_0xf4a0('0x5c')],_0xbc9ac0);})['then'](function(_0x310d99){_0x29dde0=_0x310d99;logger[_0xf4a0('0x15')](_0xf4a0('0x51'));logger[_0xf4a0('0x15')]('The\x20Ticket\x20ID\x20is:',_0x29dde0['id']);})['catch'](function(_0xd5d09c){logger[_0xf4a0('0x37')]('['+_0x4eea0a['lastevent'][_0xf4a0('0x60')]()+']',JSON[_0xf4a0('0x24')](_0xd5d09c));});};
\ No newline at end of file
+var _0x34e8=['redis','defaults','localhost','emit','length','forEach','includes','string','picklist','type','idField','toString','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','POST','format','remoteUri','create','sessionName','HelpDesk','stringify','success','error','catch','statusCode','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','resolve','email1','first_name','last_name','userId','[vTiger],\x20%s,\x20%s,\x20%s','getUser','admin','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','phone','getEndUser','accessKey','getchallenge','then','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','The\x20User\x20ID\x20is:','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','uniqueid','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','split','unmanaged','lastevent','toUpperCase','calleridname','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger'];(function(_0x1076b3,_0x619f9c){var _0x5bb848=function(_0x1e3572){while(--_0x1e3572){_0x1076b3['push'](_0x1076b3['shift']());}};_0x5bb848(++_0x619f9c);}(_0x34e8,0x12c));var _0x834e=function(_0x29aef6,_0x460596){_0x29aef6=_0x29aef6-0x0;var _0x2bc5ea=_0x34e8[_0x29aef6];return _0x2bc5ea;};'use strict';var _=require(_0x834e('0x0'));var rp=require(_0x834e('0x1'));var BPromise=require(_0x834e('0x2'));var md5=require(_0x834e('0x3'));var util=require('util');var Redis=require(_0x834e('0x4'));var intUtil=require(_0x834e('0x5'));var config=require(_0x834e('0x6'));var logger=require(_0x834e('0x7'))(_0x834e('0x8'));config[_0x834e('0x9')]=_[_0x834e('0xa')](config['redis'],{'host':_0x834e('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x834e('0x9')]));function emit(_0x3cc2e3,_0x3a3ef6,_0x2e69e2){io['to'](_0x3cc2e3)[_0x834e('0xc')](_0x3a3ef6,_0x2e69e2);}function getCustomFields(_0x23501c,_0x363786){var _0x1af45a={};if(_0x23501c[_0x834e('0xd')]>0x0){_[_0x834e('0xe')](_0x23501c,function(_0x1e41fe){if(_[_0x834e('0xf')]([_0x834e('0x10'),_0x834e('0x11')],_0x1e41fe[_0x834e('0x12')])&&_0x1e41fe[_0x834e('0x13')]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x1e41fe['content'][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='variable'&&_0x1e41fe[_0x834e('0x15')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe[_0x834e('0x15')]]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['variableName']][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='customVariable'&&_0x1e41fe[_0x834e('0x16')]&&_0x1e41fe['Variable'][_0x834e('0x17')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()][_0x834e('0x14')]();}});}return _0x1af45a;}function createTicket(_0xb993a1,_0x237947,_0x254677,_0x1dd214,_0x595515,_0x2545b4,_0x1fd2c6){logger[_0x834e('0x19')](_0x834e('0x1a'));var _0x4ab05d=_[_0x834e('0x1b')]({'parent_id':'','assigned_user_id':_0x237947['id'],'ticketpriorities':_0x834e('0x1c'),'ticketstatus':'Open','ticket_title':intUtil[_0x834e('0x1d')](_0x1dd214[_0x834e('0x1e')],_0x595515,'\x20'),'description':intUtil[_0x834e('0x1d')](_0x1dd214['Descriptions'],_0x595515,'\x0a'),'contact_id':_0x254677['id']},getCustomFields(_0x2545b4,_0x595515));var _0x4e3f48={'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0xb993a1[_0x834e('0x21')]),'form':{'operation':_0x834e('0x22'),'username':_0xb993a1['username'],'sessionName':_0x1fd2c6[_0x834e('0x23')],'elementType':_0x834e('0x24'),'element':JSON[_0x834e('0x25')](_0x4ab05d)},'json':!![]};return request(_0x4e3f48)['then'](function(_0x24fcf7){if(_0x24fcf7[_0x834e('0x26')]){return BPromise['resolve']({'id':_0x24fcf7['result']['id']});}else{throw new Error(util[_0x834e('0x20')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x834e('0x25')](_0x24fcf7[_0x834e('0x27')])));}})[_0x834e('0x28')](function(_0x2cc2eb){var _0x3cd928=_0x2cc2eb[_0x834e('0x29')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','createTicket',_0x3cd928,JSON['stringify'](_0x2cc2eb));});}function getUser(_0x2c7a8d,_0x567cea,_0x106d6a){if(intUtil['validateEmail'](_0x567cea)){logger[_0x834e('0x19')](_0x834e('0x2a'),_0x567cea);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x2c7a8d[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x2c7a8d[_0x834e('0x2e')],'sessionName':_0x106d6a[_0x834e('0x23')],'query':util['format'](_0x834e('0x2f'),_0x567cea)},'json':!![]})['then'](function(_0x2c75c2){if(_0x2c75c2[_0x834e('0x26')]&&_0x2c75c2[_0x834e('0x30')][_0x834e('0xd')]){logger[_0x834e('0x19')](_0x834e('0x31'));return BPromise[_0x834e('0x32')]({'id':_0x2c75c2[_0x834e('0x30')][0x0]['id'],'email':_0x2c75c2[_0x834e('0x30')][0x0][_0x834e('0x33')],'name':_0x2c75c2['result'][0x0][_0x834e('0x34')]+'\x20'+_0x2c75c2[_0x834e('0x30')][_0x834e('0x35')]});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':'admin'});}})['catch'](function(_0x3e58fa){var _0x41bf4d=_0x3e58fa[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x41bf4d,JSON['stringify'](_0x3e58fa));});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':_0x834e('0x39')})[_0x834e('0x28')](function(_0x491c28){var _0x481f70=_0x491c28[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x481f70,JSON[_0x834e('0x25')](_0x491c28));});}}function getEndUser(_0x4ca43c,_0x1c5ed6,_0x548d1d,_0x50c243){logger[_0x834e('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x548d1d);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x4ca43c[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x4ca43c['username'],'sessionName':_0x50c243[_0x834e('0x23')],'query':util[_0x834e('0x20')](_0x834e('0x3a'),_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d)},'json':!![]})['then'](function(_0x35380e){if(_0x35380e[_0x834e('0x26')]&&_0x35380e['result'][_0x834e('0xd')]){logger['info'](_0x834e('0x3b'));return BPromise[_0x834e('0x32')]({'id':_0x35380e['result'][0x0]['id'],'name':_0x35380e['result'][0x0][_0x834e('0x3c')]+'\x20'+_0x35380e[_0x834e('0x30')][0x0][_0x834e('0x3d')],'phone':_0x548d1d});}else{logger[_0x834e('0x19')](_0x834e('0x3e'));return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0x4ca43c[_0x834e('0x21')]),'form':{'operation':'create','sessionName':_0x50c243[_0x834e('0x23')],'elementType':'Contacts','element':JSON[_0x834e('0x25')]({'lastname':_0x1c5ed6,'phone':_0x548d1d,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x361f60){logger[_0x834e('0x19')]('Enduser\x20created.');return BPromise[_0x834e('0x32')]({'id':_0x361f60[_0x834e('0x30')]['id'],'name':_0x361f60[_0x834e('0x30')][_0x834e('0x3d')],'phone':_0x361f60[_0x834e('0x30')][_0x834e('0x3f')]});})[_0x834e('0x28')](function(_0x3ccd8e){var _0x5dc63b=_0x3ccd8e[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x40'),_0x5dc63b,JSON['stringify'](_0x3ccd8e));});}});}function getConnection(_0x112306){var _0x42fd90=_0x112306[_0x834e('0x2e')];var _0x2112d5=_0x112306[_0x834e('0x41')];return request({'method':_0x834e('0x2b'),'uri':util['format']('%s/webservice.php',_0x112306[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x42'),'username':_0x42fd90},'json':!![]})[_0x834e('0x43')](function(_0x40ff5a){if(_0x40ff5a[_0x834e('0x26')]){return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x112306[_0x834e('0x21')]),'form':{'operation':_0x834e('0x44'),'username':_0x42fd90,'accessKey':md5(_0x40ff5a[_0x834e('0x30')][_0x834e('0x45')]+_0x2112d5)},'json':!![]});}})[_0x834e('0x43')](function(_0x1a3237){if(_0x1a3237[_0x834e('0x26')]){return BPromise[_0x834e('0x32')](_0x1a3237[_0x834e('0x30')]);}else{throw new Error(util[_0x834e('0x20')](_0x834e('0x46'),_0x112306['id']));}})[_0x834e('0x28')](function(_0x4cfacd){var _0x1cc0b8=_0x4cfacd[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x47'),_0x1cc0b8,JSON['stringify'](_0x4cfacd));});}function request(_0x3dcca3){logger[_0x834e('0x19')](_0x834e('0x48'),JSON[_0x834e('0x25')](_0x3dcca3));return rp(_0x3dcca3);}exports[_0x834e('0x49')]=function(_0xb77aab,_0x4549ba,_0x4a8b32,_0x1ad7fe,_0x8bc6c6,_0x3e0550){var _0x363675,_0x86ad2b,_0x396bbe,_0x344b51;_0x3e0550[_0x834e('0x21')]=intUtil['stripTrailingSlash'](_0x3e0550[_0x834e('0x21')]);if(_0x8bc6c6&&_0x8bc6c6['monitor_format']){logger[_0x834e('0x19')]('[QUEUE]',_0x834e('0x4a'));_0x4549ba['recordingURL']=util['format'](_0x834e('0x4b'),_0x3e0550[_0x834e('0x4c')],_0x4549ba['uniqueid'],md5(_0x4549ba['uniqueid']));}else{_0x4549ba[_0x834e('0x4d')]='';}return getConnection(_0x3e0550)[_0x834e('0x43')](function(_0x138ed2){_0x344b51=_0x138ed2;return getUser(_0x3e0550,_0x1ad7fe[_0x834e('0x4e')],_0x344b51);})[_0x834e('0x43')](function(_0x315858){_0x363675=_0x315858;logger[_0x834e('0x19')](_0x834e('0x4f'),_0x363675['id']);return getEndUser(_0x3e0550,_0x4549ba['calleridname'],_0x4549ba[_0x834e('0x50')],_0x344b51);})[_0x834e('0x43')](function(_0x5d5ac2){_0x86ad2b=_0x5d5ac2;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x86ad2b['id']);return createTicket(_0x3e0550,_0x363675,_0x86ad2b,_0x4a8b32,_0x4549ba,_0x4a8b32[_0x834e('0x51')],_0x344b51);})[_0x834e('0x43')](function(_0x5160c4){_0x396bbe=_0x5160c4;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x396bbe['id']);var _0x5a2924=util[_0x834e('0x20')](_0x834e('0x54'),_0x3e0550[_0x834e('0x21')],_['split'](_0x396bbe['id'],'x')[0x1]);logger[_0x834e('0x19')](_0x834e('0x55'),_0x834e('0x56'));emit(util[_0x834e('0x20')](_0x834e('0x57'),_0x1ad7fe[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5a2924});})[_0x834e('0x28')](function(_0x208c21){logger[_0x834e('0x27')](_0x834e('0x55'),JSON[_0x834e('0x25')](_0x208c21));});};exports[_0x834e('0x59')]=function(_0x1659c8,_0x460a7a,_0x17b8e3,_0x297cce,_0x14ed83,_0x193a15,_0x3e3467){var _0xed4081,_0x2cb233,_0x5c83eb,_0x2145cf;_0x193a15[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x193a15[_0x834e('0x21')]);_0x193a15['serverUrl']=intUtil[_0x834e('0x5a')](_0x193a15['serverUrl']);if(_0x3e3467&&_0x3e3467['recordingFormat']&&_0x3e3467[_0x834e('0x5b')]!==_0x834e('0x5c')){logger[_0x834e('0x19')](_0x834e('0x5d'),_0x834e('0x4a'));_0x460a7a[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x193a15['serverUrl'],_0x460a7a[_0x834e('0x5e')],md5(_0x460a7a['uniqueid']));}return getConnection(_0x193a15)[_0x834e('0x43')](function(_0xd35dda){_0x2145cf=_0xd35dda;return getUser(_0x193a15,_0x297cce['email'],_0x2145cf);})['then'](function(_0x4a4def){_0xed4081=_0x4a4def;logger[_0x834e('0x19')](_0x834e('0x4f'),_0xed4081['id']);return getEndUser(_0x193a15,_0x460a7a[_0x834e('0x5f')],_0x460a7a[_0x834e('0x60')],_0x2145cf);})['then'](function(_0x2b0d93){_0x2cb233=_0x2b0d93;logger[_0x834e('0x19')](_0x834e('0x61'),_0x2cb233['id']);return createTicket(_0x193a15,_0xed4081,_0x2cb233,_0x17b8e3,_0x460a7a,_0x17b8e3[_0x834e('0x51')],_0x2145cf);})[_0x834e('0x43')](function(_0x28b5c9){_0x5c83eb=_0x28b5c9;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x5c83eb['id']);var _0x5b2bf6=util[_0x834e('0x20')](_0x834e('0x54'),_0x193a15[_0x834e('0x21')],_[_0x834e('0x62')](_0x5c83eb['id'],'x')[0x1]);logger['info'](_0x834e('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x297cce[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5b2bf6});})['catch'](function(_0x2645df){logger[_0x834e('0x27')]('[OUTBOUND]',JSON[_0x834e('0x25')](_0x2645df));});};exports[_0x834e('0x63')]=function(_0x4b88e7,_0x5df169,_0x346be5,_0x2a42a3,_0x8bc7d9,_0x44c909){var _0x1d8e7,_0x493239,_0x264a6f,_0x520367;_0x44c909[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x21')]);_0x44c909['serverUrl']=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x4c')]);if(_0x8bc7d9&&_0x8bc7d9['monitor_format']){logger[_0x834e('0x19')]('['+_0x5df169[_0x834e('0x64')][_0x834e('0x65')]()+']','Recording\x20is\x20enabled!');_0x5df169[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x44c909[_0x834e('0x4c')],_0x5df169[_0x834e('0x5e')],md5(_0x5df169[_0x834e('0x5e')]));}else{_0x5df169[_0x834e('0x4d')]='';}return getConnection(_0x44c909)[_0x834e('0x43')](function(_0xd49002){_0x520367=_0xd49002;return getUser(_0x44c909,'',_0x520367);})[_0x834e('0x43')](function(_0x57d898){_0x1d8e7=_0x57d898;logger['info']('The\x20User\x20ID\x20is:',_0x1d8e7['id']);return getEndUser(_0x44c909,_0x5df169[_0x834e('0x66')],_0x5df169[_0x834e('0x50')],_0x520367);})[_0x834e('0x43')](function(_0x37fa2c){_0x493239=_0x37fa2c;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x493239['id']);return createTicket(_0x44c909,_0x1d8e7,_0x493239,_0x346be5,_0x5df169,_0x346be5['Fields'],_0x520367);})[_0x834e('0x43')](function(_0x1ad428){_0x264a6f=_0x1ad428;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')]('The\x20Ticket\x20ID\x20is:',_0x264a6f['id']);})[_0x834e('0x28')](function(_0x2b162a){logger[_0x834e('0x27')]('['+_0x5df169['lastevent'][_0x834e('0x65')]()+']',JSON[_0x834e('0x25')](_0x2b162a));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff