// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9146=['lastevent','toUpperCase','calleridnum','lodash','bluebird','util','ioredis','./util','../../../../config/environment','redis','defaults','localhost','emit','length','forEach','type','string','idField','content','toString','variableName','customVariable','Variable','name','toLowerCase','info','merge','Normal','Open','getString','Descriptions','POST','format','remoteUri','create','username','sessionName','HelpDesk','then','resolve','result','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','stringify','error','catch','[vTiger],\x20%s,\x20%s,\x20%s','validateEmail','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','success','Agent\x20found!','email1','first_name','statusCode','getUser','userId','admin','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','Contacts','Enduser\x20created.','lastname','phone','getEndUser','accessKey','token','[HTTP]','queue','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridnum','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','unmanaged'];(function(_0x472ac2,_0x45a2db){var _0x15265e=function(_0x3842ba){while(--_0x3842ba){_0x472ac2['push'](_0x472ac2['shift']());}};_0x15265e(++_0x45a2db);}(_0x9146,0x187));var _0x6914=function(_0x3d4876,_0x366386){_0x3d4876=_0x3d4876-0x0;var _0x58ca9d=_0x9146[_0x3d4876];return _0x58ca9d;};'use strict';var _=require(_0x6914('0x0'));var rp=require('request-promise');var BPromise=require(_0x6914('0x1'));var md5=require('md5');var util=require(_0x6914('0x2'));var Redis=require(_0x6914('0x3'));var intUtil=require(_0x6914('0x4'));var config=require(_0x6914('0x5'));var logger=require('../../../../config/logger')('vTiger');config[_0x6914('0x6')]=_[_0x6914('0x7')](config[_0x6914('0x6')],{'host':_0x6914('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x4aee62,_0xf550d2,_0x437660){io['to'](_0x4aee62)[_0x6914('0x9')](_0xf550d2,_0x437660);}function getCustomFields(_0x4feb71,_0x7d36b9){var _0x851a83={};if(_0x4feb71[_0x6914('0xa')]>0x0){_[_0x6914('0xb')](_0x4feb71,function(_0x370418){if(_0x370418[_0x6914('0xc')]===_0x6914('0xd')&&_0x370418[_0x6914('0xe')]){_0x851a83[_0x370418[_0x6914('0xe')]]=_0x370418[_0x6914('0xf')][_0x6914('0x10')]();}else if(_0x370418[_0x6914('0xc')]==='variable'&&_0x370418[_0x6914('0x11')]&&_0x370418['idField']&&_0x7d36b9[_0x370418[_0x6914('0x11')]]){_0x851a83[_0x370418[_0x6914('0xe')]]=_0x7d36b9[_0x370418[_0x6914('0x11')]][_0x6914('0x10')]();}else if(_0x370418['type']===_0x6914('0x12')&&_0x370418[_0x6914('0x13')]&&_0x370418[_0x6914('0x13')][_0x6914('0x14')]&&_0x370418['idField']&&_0x7d36b9[_0x370418['Variable'][_0x6914('0x14')]['toLowerCase']()]){_0x851a83[_0x370418[_0x6914('0xe')]]=_0x7d36b9[_0x370418[_0x6914('0x13')][_0x6914('0x14')][_0x6914('0x15')]()]['toString']();}});}return _0x851a83;}function createTicket(_0x47a1c0,_0x24c036,_0x239f7a,_0x1016ef,_0x4c4634,_0x4077a3,_0x8c9cb0){logger[_0x6914('0x16')]('Creating\x20new\x20ticket...');var _0x13de0f=_[_0x6914('0x17')]({'parent_id':'','assigned_user_id':_0x24c036['id'],'ticketpriorities':_0x6914('0x18'),'ticketstatus':_0x6914('0x19'),'ticket_title':intUtil[_0x6914('0x1a')](_0x1016ef['Subjects'],_0x4c4634,'\x20'),'description':intUtil[_0x6914('0x1a')](_0x1016ef[_0x6914('0x1b')],_0x4c4634,'\x0a'),'contact_id':_0x239f7a['id']},getCustomFields(_0x4077a3,_0x4c4634));var _0x1f6d88={'method':_0x6914('0x1c'),'uri':util[_0x6914('0x1d')]('%s/webservice.php',_0x47a1c0[_0x6914('0x1e')]),'form':{'operation':_0x6914('0x1f'),'username':_0x47a1c0[_0x6914('0x20')],'sessionName':_0x8c9cb0[_0x6914('0x21')],'elementType':_0x6914('0x22'),'element':JSON['stringify'](_0x13de0f)},'json':!![]};return request(_0x1f6d88)[_0x6914('0x23')](function(_0x42b820){if(_0x42b820['success']){return BPromise[_0x6914('0x24')]({'id':_0x42b820[_0x6914('0x25')]['id']});}else{throw new Error(util[_0x6914('0x1d')](_0x6914('0x26'),JSON[_0x6914('0x27')](_0x42b820[_0x6914('0x28')])));}})[_0x6914('0x29')](function(_0x547b36){var _0x33db96=_0x547b36['statusCode']||0x1f4;logger[_0x6914('0x28')](_0x6914('0x2a'),'createTicket',_0x33db96,JSON[_0x6914('0x27')](_0x547b36));});}function getUser(_0x171f8f,_0x3dd555,_0x18c874){if(intUtil[_0x6914('0x2b')](_0x3dd555)){logger[_0x6914('0x16')](_0x6914('0x2c'),_0x3dd555);return request({'method':_0x6914('0x2d'),'uri':util[_0x6914('0x1d')](_0x6914('0x2e'),_0x171f8f[_0x6914('0x1e')]),'qs':{'operation':_0x6914('0x2f'),'username':_0x171f8f['username'],'sessionName':_0x18c874[_0x6914('0x21')],'query':util[_0x6914('0x1d')](_0x6914('0x30'),_0x3dd555)},'json':!![]})['then'](function(_0x32386e){if(_0x32386e[_0x6914('0x31')]&&_0x32386e[_0x6914('0x25')][_0x6914('0xa')]){logger['info'](_0x6914('0x32'));return BPromise['resolve']({'id':_0x32386e['result'][0x0]['id'],'email':_0x32386e['result'][0x0][_0x6914('0x33')],'name':_0x32386e[_0x6914('0x25')][0x0][_0x6914('0x34')]+'\x20'+_0x32386e[_0x6914('0x25')]['last_name']});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x6914('0x24')]({'id':_0x18c874['userId'],'email':_0x171f8f[_0x6914('0x20')],'name':'admin'});}})[_0x6914('0x29')](function(_0x3f0315){var _0x3ff85e=_0x3f0315[_0x6914('0x35')]||0x1f4;logger[_0x6914('0x28')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x6914('0x36'),_0x3ff85e,JSON['stringify'](_0x3f0315));});}else{logger[_0x6914('0x16')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x6914('0x24')]({'id':_0x18c874[_0x6914('0x37')],'email':_0x171f8f[_0x6914('0x20')],'name':_0x6914('0x38')})[_0x6914('0x29')](function(_0x4fb2d0){var _0x5b491e=_0x4fb2d0[_0x6914('0x35')]||0x1f4;logger[_0x6914('0x28')](_0x6914('0x2a'),_0x6914('0x36'),_0x5b491e,JSON[_0x6914('0x27')](_0x4fb2d0));});}}function getEndUser(_0x56ae92,_0x301d10,_0x5d589d,_0x5d5ca2){logger[_0x6914('0x16')](_0x6914('0x39'),_0x5d589d);return request({'method':_0x6914('0x2d'),'uri':util[_0x6914('0x1d')]('%s/webservice.php',_0x56ae92['remoteUri']),'qs':{'operation':_0x6914('0x2f'),'username':_0x56ae92[_0x6914('0x20')],'sessionName':_0x5d5ca2[_0x6914('0x21')],'query':util[_0x6914('0x1d')](_0x6914('0x3a'),_0x5d589d,_0x5d589d,_0x5d589d,_0x5d589d,_0x5d589d)},'json':!![]})[_0x6914('0x23')](function(_0x27d6f2){if(_0x27d6f2['success']&&_0x27d6f2[_0x6914('0x25')]['length']){logger[_0x6914('0x16')](_0x6914('0x3b'));return BPromise[_0x6914('0x24')]({'id':_0x27d6f2[_0x6914('0x25')][0x0]['id'],'name':_0x27d6f2[_0x6914('0x25')][0x0]['firstname']+'\x20'+_0x27d6f2[_0x6914('0x25')][0x0]['lastname'],'phone':_0x5d589d});}else{logger[_0x6914('0x16')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':_0x6914('0x1c'),'uri':util[_0x6914('0x1d')](_0x6914('0x2e'),_0x56ae92[_0x6914('0x1e')]),'form':{'operation':_0x6914('0x1f'),'sessionName':_0x5d5ca2[_0x6914('0x21')],'elementType':_0x6914('0x3c'),'element':JSON[_0x6914('0x27')]({'lastname':_0x301d10,'phone':_0x5d589d,'assigned_user_id':'\x20'})},'json':!![]})[_0x6914('0x23')](function(_0x13c0a1){logger[_0x6914('0x16')](_0x6914('0x3d'));return BPromise[_0x6914('0x24')]({'id':_0x13c0a1[_0x6914('0x25')]['id'],'name':_0x13c0a1[_0x6914('0x25')][_0x6914('0x3e')],'phone':_0x13c0a1[_0x6914('0x25')][_0x6914('0x3f')]});})[_0x6914('0x29')](function(_0x50a956){var _0xca1bfe=_0x50a956[_0x6914('0x35')]||0x1f4;logger[_0x6914('0x28')](_0x6914('0x2a'),_0x6914('0x40'),_0xca1bfe,JSON[_0x6914('0x27')](_0x50a956));});}});}function getConnection(_0x30507d){var _0x251d89=_0x30507d['username'];var _0x423a58=_0x30507d[_0x6914('0x41')];return request({'method':_0x6914('0x2d'),'uri':util[_0x6914('0x1d')](_0x6914('0x2e'),_0x30507d[_0x6914('0x1e')]),'qs':{'operation':'getchallenge','username':_0x251d89},'json':!![]})[_0x6914('0x23')](function(_0x4d489c){if(_0x4d489c[_0x6914('0x31')]){return request({'method':_0x6914('0x1c'),'uri':util[_0x6914('0x1d')](_0x6914('0x2e'),_0x30507d[_0x6914('0x1e')]),'form':{'operation':'login','username':_0x251d89,'accessKey':md5(_0x4d489c[_0x6914('0x25')][_0x6914('0x42')]+_0x423a58)},'json':!![]});}})['then'](function(_0x479b4a){if(_0x479b4a[_0x6914('0x31')]){return BPromise['resolve'](_0x479b4a[_0x6914('0x25')]);}else{throw new Error(util[_0x6914('0x1d')]('Account\x20%d\x20is\x20not\x20valid',_0x30507d['id']));}})[_0x6914('0x29')](function(_0x1f1fc7){var _0x5f2988=_0x1f1fc7[_0x6914('0x35')]||0x1f4;logger[_0x6914('0x28')](_0x6914('0x2a'),'getConnection',_0x5f2988,JSON[_0x6914('0x27')](_0x1f1fc7));});}function request(_0x4b3f5c){logger[_0x6914('0x16')](_0x6914('0x43'),JSON[_0x6914('0x27')](_0x4b3f5c));return rp(_0x4b3f5c);}exports[_0x6914('0x44')]=function(_0x358cfd,_0x175595,_0x45ff7c,_0x547d45,_0x5a59c3,_0x3b720a){var _0x1516fc,_0x29abc4,_0x37298a,_0x272330;_0x3b720a['remoteUri']=intUtil['stripTrailingSlash'](_0x3b720a[_0x6914('0x1e')]);if(_0x5a59c3&&_0x5a59c3[_0x6914('0x45')]){logger[_0x6914('0x16')](_0x6914('0x46'),'Recording\x20is\x20enabled!');_0x175595[_0x6914('0x47')]=util[_0x6914('0x1d')](_0x6914('0x48'),_0x3b720a[_0x6914('0x49')],_0x175595[_0x6914('0x4a')],md5(_0x175595[_0x6914('0x4a')]));}else{_0x175595[_0x6914('0x47')]='';}return getConnection(_0x3b720a)[_0x6914('0x23')](function(_0x2db517){_0x272330=_0x2db517;return getUser(_0x3b720a,_0x547d45['email'],_0x272330);})[_0x6914('0x23')](function(_0x40538b){_0x1516fc=_0x40538b;logger['info'](_0x6914('0x4b'),_0x1516fc['id']);return getEndUser(_0x3b720a,_0x175595['calleridname'],_0x175595['calleridnum'],_0x272330);})['then'](function(_0x634dc7){_0x29abc4=_0x634dc7;logger[_0x6914('0x16')](_0x6914('0x4c'),_0x29abc4['id']);return createTicket(_0x3b720a,_0x1516fc,_0x29abc4,_0x45ff7c,_0x175595,_0x45ff7c[_0x6914('0x4d')],_0x272330);})['then'](function(_0x258d5c){_0x37298a=_0x258d5c;logger[_0x6914('0x16')](_0x6914('0x4e'));logger[_0x6914('0x16')](_0x6914('0x4f'),_0x37298a['id']);var _0x56a560=util[_0x6914('0x1d')](_0x6914('0x50'),_0x3b720a[_0x6914('0x1e')],_['split'](_0x37298a['id'],'x')[0x1]);logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x6914('0x1d')](_0x6914('0x51'),_0x547d45[_0x6914('0x14')]),_0x6914('0x52'),{'uri':_0x56a560});})[_0x6914('0x29')](function(_0x46c146){logger[_0x6914('0x28')](_0x6914('0x46'),JSON[_0x6914('0x27')](_0x46c146));});};exports[_0x6914('0x53')]=function(_0x16e744,_0x53d214,_0x236527,_0x9d7187,_0x3f2511,_0x5b1120,_0x3dfcbd){var _0x569293,_0x2312c3,_0x1a1533,_0x17966e;_0x5b1120['remoteUri']=intUtil[_0x6914('0x54')](_0x5b1120[_0x6914('0x1e')]);_0x5b1120[_0x6914('0x49')]=intUtil[_0x6914('0x54')](_0x5b1120[_0x6914('0x49')]);if(_0x3dfcbd&&_0x3dfcbd[_0x6914('0x55')]&&_0x3dfcbd[_0x6914('0x55')]!==_0x6914('0x56')){logger[_0x6914('0x16')](_0x6914('0x57'),_0x6914('0x58'));_0x53d214[_0x6914('0x47')]=util[_0x6914('0x1d')](_0x6914('0x48'),_0x5b1120[_0x6914('0x49')],_0x53d214[_0x6914('0x4a')],md5(_0x53d214[_0x6914('0x4a')]));}return getConnection(_0x5b1120)[_0x6914('0x23')](function(_0x28f8f8){_0x17966e=_0x28f8f8;return getUser(_0x5b1120,_0x9d7187[_0x6914('0x59')],_0x17966e);})[_0x6914('0x23')](function(_0x4da835){_0x569293=_0x4da835;logger[_0x6914('0x16')](_0x6914('0x4b'),_0x569293['id']);return getEndUser(_0x5b1120,_0x53d214['destcalleridname'],_0x53d214[_0x6914('0x5a')],_0x17966e);})[_0x6914('0x23')](function(_0x433a7d){_0x2312c3=_0x433a7d;logger[_0x6914('0x16')]('The\x20Enduser\x20ID\x20is:',_0x2312c3['id']);return createTicket(_0x5b1120,_0x569293,_0x2312c3,_0x236527,_0x53d214,_0x236527['Fields'],_0x17966e);})[_0x6914('0x23')](function(_0xa089d0){_0x1a1533=_0xa089d0;logger[_0x6914('0x16')](_0x6914('0x4e'));logger[_0x6914('0x16')](_0x6914('0x4f'),_0x1a1533['id']);var _0x4456f4=util['format'](_0x6914('0x50'),_0x5b1120[_0x6914('0x1e')],_[_0x6914('0x5b')](_0x1a1533['id'],'x')[0x1]);logger['info'](_0x6914('0x57'),_0x6914('0x5c'));emit(util[_0x6914('0x1d')]('user:%s',_0x9d7187['name']),_0x6914('0x52'),{'uri':_0x4456f4});})[_0x6914('0x29')](function(_0x18064a){logger[_0x6914('0x28')]('[OUTBOUND]',JSON[_0x6914('0x27')](_0x18064a));});};exports[_0x6914('0x5d')]=function(_0x3cf5a9,_0x43c85b,_0x590d68,_0x15398a,_0x444de9,_0x5bf05a){var _0x126757,_0x53b14a,_0x1b8430,_0x584069;_0x5bf05a[_0x6914('0x1e')]=intUtil[_0x6914('0x54')](_0x5bf05a['remoteUri']);_0x5bf05a['serverUrl']=intUtil[_0x6914('0x54')](_0x5bf05a[_0x6914('0x49')]);if(_0x444de9&&_0x444de9[_0x6914('0x45')]){logger[_0x6914('0x16')]('['+_0x43c85b[_0x6914('0x5e')][_0x6914('0x5f')]()+']',_0x6914('0x58'));_0x43c85b[_0x6914('0x47')]=util[_0x6914('0x1d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5bf05a[_0x6914('0x49')],_0x43c85b[_0x6914('0x4a')],md5(_0x43c85b[_0x6914('0x4a')]));}else{_0x43c85b[_0x6914('0x47')]='';}return getConnection(_0x5bf05a)[_0x6914('0x23')](function(_0x588088){_0x584069=_0x588088;return getUser(_0x5bf05a,'',_0x584069);})[_0x6914('0x23')](function(_0x23fd4f){_0x126757=_0x23fd4f;logger[_0x6914('0x16')](_0x6914('0x4b'),_0x126757['id']);return getEndUser(_0x5bf05a,_0x43c85b['calleridname'],_0x43c85b[_0x6914('0x60')],_0x584069);})[_0x6914('0x23')](function(_0x366870){_0x53b14a=_0x366870;logger[_0x6914('0x16')](_0x6914('0x4c'),_0x53b14a['id']);return createTicket(_0x5bf05a,_0x126757,_0x53b14a,_0x590d68,_0x43c85b,_0x590d68[_0x6914('0x4d')],_0x584069);})[_0x6914('0x23')](function(_0x4b42d7){_0x1b8430=_0x4b42d7;logger[_0x6914('0x16')](_0x6914('0x4e'));logger[_0x6914('0x16')](_0x6914('0x4f'),_0x1b8430['id']);})[_0x6914('0x29')](function(_0x1b43e9){logger[_0x6914('0x28')]('['+_0x43c85b[_0x6914('0x5e')][_0x6914('0x5f')]()+']',JSON[_0x6914('0x27')](_0x1b43e9));});};
\ No newline at end of file
+var _0x34e8=['redis','defaults','localhost','emit','length','forEach','includes','string','picklist','type','idField','toString','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','POST','format','remoteUri','create','sessionName','HelpDesk','stringify','success','error','catch','statusCode','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','resolve','email1','first_name','last_name','userId','[vTiger],\x20%s,\x20%s,\x20%s','getUser','admin','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','phone','getEndUser','accessKey','getchallenge','then','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','The\x20User\x20ID\x20is:','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','uniqueid','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','split','unmanaged','lastevent','toUpperCase','calleridname','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger'];(function(_0x1076b3,_0x619f9c){var _0x5bb848=function(_0x1e3572){while(--_0x1e3572){_0x1076b3['push'](_0x1076b3['shift']());}};_0x5bb848(++_0x619f9c);}(_0x34e8,0x12c));var _0x834e=function(_0x29aef6,_0x460596){_0x29aef6=_0x29aef6-0x0;var _0x2bc5ea=_0x34e8[_0x29aef6];return _0x2bc5ea;};'use strict';var _=require(_0x834e('0x0'));var rp=require(_0x834e('0x1'));var BPromise=require(_0x834e('0x2'));var md5=require(_0x834e('0x3'));var util=require('util');var Redis=require(_0x834e('0x4'));var intUtil=require(_0x834e('0x5'));var config=require(_0x834e('0x6'));var logger=require(_0x834e('0x7'))(_0x834e('0x8'));config[_0x834e('0x9')]=_[_0x834e('0xa')](config['redis'],{'host':_0x834e('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x834e('0x9')]));function emit(_0x3cc2e3,_0x3a3ef6,_0x2e69e2){io['to'](_0x3cc2e3)[_0x834e('0xc')](_0x3a3ef6,_0x2e69e2);}function getCustomFields(_0x23501c,_0x363786){var _0x1af45a={};if(_0x23501c[_0x834e('0xd')]>0x0){_[_0x834e('0xe')](_0x23501c,function(_0x1e41fe){if(_[_0x834e('0xf')]([_0x834e('0x10'),_0x834e('0x11')],_0x1e41fe[_0x834e('0x12')])&&_0x1e41fe[_0x834e('0x13')]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x1e41fe['content'][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='variable'&&_0x1e41fe[_0x834e('0x15')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe[_0x834e('0x15')]]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['variableName']][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='customVariable'&&_0x1e41fe[_0x834e('0x16')]&&_0x1e41fe['Variable'][_0x834e('0x17')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()][_0x834e('0x14')]();}});}return _0x1af45a;}function createTicket(_0xb993a1,_0x237947,_0x254677,_0x1dd214,_0x595515,_0x2545b4,_0x1fd2c6){logger[_0x834e('0x19')](_0x834e('0x1a'));var _0x4ab05d=_[_0x834e('0x1b')]({'parent_id':'','assigned_user_id':_0x237947['id'],'ticketpriorities':_0x834e('0x1c'),'ticketstatus':'Open','ticket_title':intUtil[_0x834e('0x1d')](_0x1dd214[_0x834e('0x1e')],_0x595515,'\x20'),'description':intUtil[_0x834e('0x1d')](_0x1dd214['Descriptions'],_0x595515,'\x0a'),'contact_id':_0x254677['id']},getCustomFields(_0x2545b4,_0x595515));var _0x4e3f48={'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0xb993a1[_0x834e('0x21')]),'form':{'operation':_0x834e('0x22'),'username':_0xb993a1['username'],'sessionName':_0x1fd2c6[_0x834e('0x23')],'elementType':_0x834e('0x24'),'element':JSON[_0x834e('0x25')](_0x4ab05d)},'json':!![]};return request(_0x4e3f48)['then'](function(_0x24fcf7){if(_0x24fcf7[_0x834e('0x26')]){return BPromise['resolve']({'id':_0x24fcf7['result']['id']});}else{throw new Error(util[_0x834e('0x20')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x834e('0x25')](_0x24fcf7[_0x834e('0x27')])));}})[_0x834e('0x28')](function(_0x2cc2eb){var _0x3cd928=_0x2cc2eb[_0x834e('0x29')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','createTicket',_0x3cd928,JSON['stringify'](_0x2cc2eb));});}function getUser(_0x2c7a8d,_0x567cea,_0x106d6a){if(intUtil['validateEmail'](_0x567cea)){logger[_0x834e('0x19')](_0x834e('0x2a'),_0x567cea);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x2c7a8d[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x2c7a8d[_0x834e('0x2e')],'sessionName':_0x106d6a[_0x834e('0x23')],'query':util['format'](_0x834e('0x2f'),_0x567cea)},'json':!![]})['then'](function(_0x2c75c2){if(_0x2c75c2[_0x834e('0x26')]&&_0x2c75c2[_0x834e('0x30')][_0x834e('0xd')]){logger[_0x834e('0x19')](_0x834e('0x31'));return BPromise[_0x834e('0x32')]({'id':_0x2c75c2[_0x834e('0x30')][0x0]['id'],'email':_0x2c75c2[_0x834e('0x30')][0x0][_0x834e('0x33')],'name':_0x2c75c2['result'][0x0][_0x834e('0x34')]+'\x20'+_0x2c75c2[_0x834e('0x30')][_0x834e('0x35')]});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':'admin'});}})['catch'](function(_0x3e58fa){var _0x41bf4d=_0x3e58fa[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x41bf4d,JSON['stringify'](_0x3e58fa));});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':_0x834e('0x39')})[_0x834e('0x28')](function(_0x491c28){var _0x481f70=_0x491c28[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x481f70,JSON[_0x834e('0x25')](_0x491c28));});}}function getEndUser(_0x4ca43c,_0x1c5ed6,_0x548d1d,_0x50c243){logger[_0x834e('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x548d1d);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x4ca43c[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x4ca43c['username'],'sessionName':_0x50c243[_0x834e('0x23')],'query':util[_0x834e('0x20')](_0x834e('0x3a'),_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d)},'json':!![]})['then'](function(_0x35380e){if(_0x35380e[_0x834e('0x26')]&&_0x35380e['result'][_0x834e('0xd')]){logger['info'](_0x834e('0x3b'));return BPromise[_0x834e('0x32')]({'id':_0x35380e['result'][0x0]['id'],'name':_0x35380e['result'][0x0][_0x834e('0x3c')]+'\x20'+_0x35380e[_0x834e('0x30')][0x0][_0x834e('0x3d')],'phone':_0x548d1d});}else{logger[_0x834e('0x19')](_0x834e('0x3e'));return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0x4ca43c[_0x834e('0x21')]),'form':{'operation':'create','sessionName':_0x50c243[_0x834e('0x23')],'elementType':'Contacts','element':JSON[_0x834e('0x25')]({'lastname':_0x1c5ed6,'phone':_0x548d1d,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x361f60){logger[_0x834e('0x19')]('Enduser\x20created.');return BPromise[_0x834e('0x32')]({'id':_0x361f60[_0x834e('0x30')]['id'],'name':_0x361f60[_0x834e('0x30')][_0x834e('0x3d')],'phone':_0x361f60[_0x834e('0x30')][_0x834e('0x3f')]});})[_0x834e('0x28')](function(_0x3ccd8e){var _0x5dc63b=_0x3ccd8e[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x40'),_0x5dc63b,JSON['stringify'](_0x3ccd8e));});}});}function getConnection(_0x112306){var _0x42fd90=_0x112306[_0x834e('0x2e')];var _0x2112d5=_0x112306[_0x834e('0x41')];return request({'method':_0x834e('0x2b'),'uri':util['format']('%s/webservice.php',_0x112306[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x42'),'username':_0x42fd90},'json':!![]})[_0x834e('0x43')](function(_0x40ff5a){if(_0x40ff5a[_0x834e('0x26')]){return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x112306[_0x834e('0x21')]),'form':{'operation':_0x834e('0x44'),'username':_0x42fd90,'accessKey':md5(_0x40ff5a[_0x834e('0x30')][_0x834e('0x45')]+_0x2112d5)},'json':!![]});}})[_0x834e('0x43')](function(_0x1a3237){if(_0x1a3237[_0x834e('0x26')]){return BPromise[_0x834e('0x32')](_0x1a3237[_0x834e('0x30')]);}else{throw new Error(util[_0x834e('0x20')](_0x834e('0x46'),_0x112306['id']));}})[_0x834e('0x28')](function(_0x4cfacd){var _0x1cc0b8=_0x4cfacd[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x47'),_0x1cc0b8,JSON['stringify'](_0x4cfacd));});}function request(_0x3dcca3){logger[_0x834e('0x19')](_0x834e('0x48'),JSON[_0x834e('0x25')](_0x3dcca3));return rp(_0x3dcca3);}exports[_0x834e('0x49')]=function(_0xb77aab,_0x4549ba,_0x4a8b32,_0x1ad7fe,_0x8bc6c6,_0x3e0550){var _0x363675,_0x86ad2b,_0x396bbe,_0x344b51;_0x3e0550[_0x834e('0x21')]=intUtil['stripTrailingSlash'](_0x3e0550[_0x834e('0x21')]);if(_0x8bc6c6&&_0x8bc6c6['monitor_format']){logger[_0x834e('0x19')]('[QUEUE]',_0x834e('0x4a'));_0x4549ba['recordingURL']=util['format'](_0x834e('0x4b'),_0x3e0550[_0x834e('0x4c')],_0x4549ba['uniqueid'],md5(_0x4549ba['uniqueid']));}else{_0x4549ba[_0x834e('0x4d')]='';}return getConnection(_0x3e0550)[_0x834e('0x43')](function(_0x138ed2){_0x344b51=_0x138ed2;return getUser(_0x3e0550,_0x1ad7fe[_0x834e('0x4e')],_0x344b51);})[_0x834e('0x43')](function(_0x315858){_0x363675=_0x315858;logger[_0x834e('0x19')](_0x834e('0x4f'),_0x363675['id']);return getEndUser(_0x3e0550,_0x4549ba['calleridname'],_0x4549ba[_0x834e('0x50')],_0x344b51);})[_0x834e('0x43')](function(_0x5d5ac2){_0x86ad2b=_0x5d5ac2;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x86ad2b['id']);return createTicket(_0x3e0550,_0x363675,_0x86ad2b,_0x4a8b32,_0x4549ba,_0x4a8b32[_0x834e('0x51')],_0x344b51);})[_0x834e('0x43')](function(_0x5160c4){_0x396bbe=_0x5160c4;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x396bbe['id']);var _0x5a2924=util[_0x834e('0x20')](_0x834e('0x54'),_0x3e0550[_0x834e('0x21')],_['split'](_0x396bbe['id'],'x')[0x1]);logger[_0x834e('0x19')](_0x834e('0x55'),_0x834e('0x56'));emit(util[_0x834e('0x20')](_0x834e('0x57'),_0x1ad7fe[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5a2924});})[_0x834e('0x28')](function(_0x208c21){logger[_0x834e('0x27')](_0x834e('0x55'),JSON[_0x834e('0x25')](_0x208c21));});};exports[_0x834e('0x59')]=function(_0x1659c8,_0x460a7a,_0x17b8e3,_0x297cce,_0x14ed83,_0x193a15,_0x3e3467){var _0xed4081,_0x2cb233,_0x5c83eb,_0x2145cf;_0x193a15[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x193a15[_0x834e('0x21')]);_0x193a15['serverUrl']=intUtil[_0x834e('0x5a')](_0x193a15['serverUrl']);if(_0x3e3467&&_0x3e3467['recordingFormat']&&_0x3e3467[_0x834e('0x5b')]!==_0x834e('0x5c')){logger[_0x834e('0x19')](_0x834e('0x5d'),_0x834e('0x4a'));_0x460a7a[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x193a15['serverUrl'],_0x460a7a[_0x834e('0x5e')],md5(_0x460a7a['uniqueid']));}return getConnection(_0x193a15)[_0x834e('0x43')](function(_0xd35dda){_0x2145cf=_0xd35dda;return getUser(_0x193a15,_0x297cce['email'],_0x2145cf);})['then'](function(_0x4a4def){_0xed4081=_0x4a4def;logger[_0x834e('0x19')](_0x834e('0x4f'),_0xed4081['id']);return getEndUser(_0x193a15,_0x460a7a[_0x834e('0x5f')],_0x460a7a[_0x834e('0x60')],_0x2145cf);})['then'](function(_0x2b0d93){_0x2cb233=_0x2b0d93;logger[_0x834e('0x19')](_0x834e('0x61'),_0x2cb233['id']);return createTicket(_0x193a15,_0xed4081,_0x2cb233,_0x17b8e3,_0x460a7a,_0x17b8e3[_0x834e('0x51')],_0x2145cf);})[_0x834e('0x43')](function(_0x28b5c9){_0x5c83eb=_0x28b5c9;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x5c83eb['id']);var _0x5b2bf6=util[_0x834e('0x20')](_0x834e('0x54'),_0x193a15[_0x834e('0x21')],_[_0x834e('0x62')](_0x5c83eb['id'],'x')[0x1]);logger['info'](_0x834e('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x297cce[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5b2bf6});})['catch'](function(_0x2645df){logger[_0x834e('0x27')]('[OUTBOUND]',JSON[_0x834e('0x25')](_0x2645df));});};exports[_0x834e('0x63')]=function(_0x4b88e7,_0x5df169,_0x346be5,_0x2a42a3,_0x8bc7d9,_0x44c909){var _0x1d8e7,_0x493239,_0x264a6f,_0x520367;_0x44c909[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x21')]);_0x44c909['serverUrl']=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x4c')]);if(_0x8bc7d9&&_0x8bc7d9['monitor_format']){logger[_0x834e('0x19')]('['+_0x5df169[_0x834e('0x64')][_0x834e('0x65')]()+']','Recording\x20is\x20enabled!');_0x5df169[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x44c909[_0x834e('0x4c')],_0x5df169[_0x834e('0x5e')],md5(_0x5df169[_0x834e('0x5e')]));}else{_0x5df169[_0x834e('0x4d')]='';}return getConnection(_0x44c909)[_0x834e('0x43')](function(_0xd49002){_0x520367=_0xd49002;return getUser(_0x44c909,'',_0x520367);})[_0x834e('0x43')](function(_0x57d898){_0x1d8e7=_0x57d898;logger['info']('The\x20User\x20ID\x20is:',_0x1d8e7['id']);return getEndUser(_0x44c909,_0x5df169[_0x834e('0x66')],_0x5df169[_0x834e('0x50')],_0x520367);})[_0x834e('0x43')](function(_0x37fa2c){_0x493239=_0x37fa2c;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x493239['id']);return createTicket(_0x44c909,_0x1d8e7,_0x493239,_0x346be5,_0x5df169,_0x346be5['Fields'],_0x520367);})[_0x834e('0x43')](function(_0x1ad428){_0x264a6f=_0x1ad428;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')]('The\x20Ticket\x20ID\x20is:',_0x264a6f['id']);})[_0x834e('0x28')](function(_0x2b162a){logger[_0x834e('0x27')]('['+_0x5df169['lastevent'][_0x834e('0x65')]()+']',JSON[_0x834e('0x25')](_0x2b162a));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff