// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xf558=['SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','first_name','last_name','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','userId','[vTiger],\x20%s,\x20%s,\x20%s','getUser','Searching\x20end\x20user\x20with\x20phone','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','lastname','Contacts','phone','accessKey','getchallenge','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Fields','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','split','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','recordingFormat','none','uniqueid','destcalleridname','destcalleridnum','Ticket\x20created!','unmanaged','lastevent','toUpperCase','calleridname','lodash','bluebird','md5','util','ioredis','./util','vTiger','redis','defaults','localhost','socket.io-emitter','emit','length','forEach','type','string','content','toString','variable','variableName','idField','customVariable','Variable','toLowerCase','name','Creating\x20new\x20ticket...','Normal','Open','Subjects','Descriptions','POST','format','%s/webservice.php','remoteUri','create','username','sessionName','HelpDesk','stringify','then','success','resolve','Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s','error','catch','statusCode','createTicket','info','Getting\x20agent\x20with\x20email','GET','query'];(function(_0x265b89,_0x3b9dde){var _0x3d972c=function(_0x4277f1){while(--_0x4277f1){_0x265b89['push'](_0x265b89['shift']());}};_0x3d972c(++_0x3b9dde);}(_0xf558,0x1c6));var _0x8f55=function(_0x13d5a3,_0x4fe4ec){_0x13d5a3=_0x13d5a3-0x0;var _0xf5e40d=_0xf558[_0x13d5a3];return _0xf5e40d;};'use strict';var _=require(_0x8f55('0x0'));var rp=require('request-promise');var BPromise=require(_0x8f55('0x1'));var md5=require(_0x8f55('0x2'));var util=require(_0x8f55('0x3'));var Redis=require(_0x8f55('0x4'));var intUtil=require(_0x8f55('0x5'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0x8f55('0x6'));config[_0x8f55('0x7')]=_[_0x8f55('0x8')](config[_0x8f55('0x7')],{'host':_0x8f55('0x9'),'port':0x18eb});var io=require(_0x8f55('0xa'))(new Redis(config[_0x8f55('0x7')]));function emit(_0x50542a,_0x1f8952,_0x34df75){io['to'](_0x50542a)[_0x8f55('0xb')](_0x1f8952,_0x34df75);}function getCustomFields(_0x2210f6,_0x460ac4){var _0x30c13c={};if(_0x2210f6[_0x8f55('0xc')]>0x0){_[_0x8f55('0xd')](_0x2210f6,function(_0x206a77){if(_0x206a77[_0x8f55('0xe')]===_0x8f55('0xf')&&_0x206a77['idField']){_0x30c13c[_0x206a77['idField']]=_0x206a77[_0x8f55('0x10')][_0x8f55('0x11')]();}else if(_0x206a77[_0x8f55('0xe')]===_0x8f55('0x12')&&_0x206a77[_0x8f55('0x13')]&&_0x206a77[_0x8f55('0x14')]&&_0x460ac4[_0x206a77[_0x8f55('0x13')]]){_0x30c13c[_0x206a77[_0x8f55('0x14')]]=_0x460ac4[_0x206a77[_0x8f55('0x13')]][_0x8f55('0x11')]();}else if(_0x206a77[_0x8f55('0xe')]===_0x8f55('0x15')&&_0x206a77[_0x8f55('0x16')]&&_0x206a77['Variable']['name']&&_0x206a77[_0x8f55('0x14')]&&_0x460ac4[_0x206a77['Variable']['name'][_0x8f55('0x17')]()]){_0x30c13c[_0x206a77[_0x8f55('0x14')]]=_0x460ac4[_0x206a77['Variable'][_0x8f55('0x18')][_0x8f55('0x17')]()][_0x8f55('0x11')]();}});}return _0x30c13c;}function createTicket(_0x4c6b0,_0x18196b,_0x4909f8,_0x13e61a,_0xbd1559,_0x901183,_0x404087){logger['info'](_0x8f55('0x19'));var _0x2a1560=_['merge']({'parent_id':'','assigned_user_id':_0x18196b['id'],'ticketpriorities':_0x8f55('0x1a'),'ticketstatus':_0x8f55('0x1b'),'ticket_title':intUtil['getString'](_0x13e61a[_0x8f55('0x1c')],_0xbd1559,'\x20'),'description':intUtil['getString'](_0x13e61a[_0x8f55('0x1d')],_0xbd1559,'\x0a'),'contact_id':_0x4909f8['id']},getCustomFields(_0x901183,_0xbd1559));var _0x55782e={'method':_0x8f55('0x1e'),'uri':util[_0x8f55('0x1f')](_0x8f55('0x20'),_0x4c6b0[_0x8f55('0x21')]),'form':{'operation':_0x8f55('0x22'),'username':_0x4c6b0[_0x8f55('0x23')],'sessionName':_0x404087[_0x8f55('0x24')],'elementType':_0x8f55('0x25'),'element':JSON[_0x8f55('0x26')](_0x2a1560)},'json':!![]};return request(_0x55782e)[_0x8f55('0x27')](function(_0x322caa){if(_0x322caa[_0x8f55('0x28')]){return BPromise[_0x8f55('0x29')]({'id':_0x322caa['result']['id']});}else{throw new Error(util['format'](_0x8f55('0x2a'),JSON[_0x8f55('0x26')](_0x322caa[_0x8f55('0x2b')])));}})[_0x8f55('0x2c')](function(_0x207396){var _0x472760=_0x207396[_0x8f55('0x2d')]||0x1f4;logger[_0x8f55('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x8f55('0x2e'),_0x472760,JSON[_0x8f55('0x26')](_0x207396));});}function getUser(_0x345507,_0x286032,_0x5b4c90){if(intUtil['validateEmail'](_0x286032)){logger[_0x8f55('0x2f')](_0x8f55('0x30'),_0x286032);return request({'method':_0x8f55('0x31'),'uri':util['format'](_0x8f55('0x20'),_0x345507[_0x8f55('0x21')]),'qs':{'operation':_0x8f55('0x32'),'username':_0x345507[_0x8f55('0x23')],'sessionName':_0x5b4c90[_0x8f55('0x24')],'query':util[_0x8f55('0x1f')](_0x8f55('0x33'),_0x286032)},'json':!![]})['then'](function(_0x3e73a4){if(_0x3e73a4[_0x8f55('0x28')]&&_0x3e73a4['result'][_0x8f55('0xc')]){logger['info']('Agent\x20found!');return BPromise['resolve']({'id':_0x3e73a4['result'][0x0]['id'],'email':_0x3e73a4[_0x8f55('0x34')][0x0]['email1'],'name':_0x3e73a4[_0x8f55('0x34')][0x0][_0x8f55('0x35')]+'\x20'+_0x3e73a4['result'][_0x8f55('0x36')]});}else{logger[_0x8f55('0x2f')](_0x8f55('0x37'));return BPromise[_0x8f55('0x29')]({'id':_0x5b4c90[_0x8f55('0x38')],'email':_0x345507['username'],'name':'admin'});}})['catch'](function(_0xc2c205){var _0x4ceec2=_0xc2c205[_0x8f55('0x2d')]||0x1f4;logger[_0x8f55('0x2b')](_0x8f55('0x39'),'getUser',_0x4ceec2,JSON[_0x8f55('0x26')](_0xc2c205));});}else{logger['info'](_0x8f55('0x37'));return BPromise[_0x8f55('0x29')]({'id':_0x5b4c90['userId'],'email':_0x345507[_0x8f55('0x23')],'name':'admin'})[_0x8f55('0x2c')](function(_0x34fc44){var _0x3c3414=_0x34fc44['statusCode']||0x1f4;logger[_0x8f55('0x2b')](_0x8f55('0x39'),_0x8f55('0x3a'),_0x3c3414,JSON[_0x8f55('0x26')](_0x34fc44));});}}function getEndUser(_0x4104d6,_0xadb18f,_0x56aba6,_0x28984c){logger[_0x8f55('0x2f')](_0x8f55('0x3b'),_0x56aba6);return request({'method':_0x8f55('0x31'),'uri':util['format'](_0x8f55('0x20'),_0x4104d6['remoteUri']),'qs':{'operation':_0x8f55('0x32'),'username':_0x4104d6[_0x8f55('0x23')],'sessionName':_0x28984c[_0x8f55('0x24')],'query':util['format'](_0x8f55('0x3c'),_0x56aba6,_0x56aba6,_0x56aba6,_0x56aba6,_0x56aba6)},'json':!![]})[_0x8f55('0x27')](function(_0x2c5688){if(_0x2c5688[_0x8f55('0x28')]&&_0x2c5688[_0x8f55('0x34')][_0x8f55('0xc')]){logger['info'](_0x8f55('0x3d'));return BPromise[_0x8f55('0x29')]({'id':_0x2c5688[_0x8f55('0x34')][0x0]['id'],'name':_0x2c5688[_0x8f55('0x34')][0x0]['firstname']+'\x20'+_0x2c5688[_0x8f55('0x34')][0x0][_0x8f55('0x3e')],'phone':_0x56aba6});}else{logger[_0x8f55('0x2f')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'method':_0x8f55('0x1e'),'uri':util[_0x8f55('0x1f')](_0x8f55('0x20'),_0x4104d6[_0x8f55('0x21')]),'form':{'operation':_0x8f55('0x22'),'sessionName':_0x28984c['sessionName'],'elementType':_0x8f55('0x3f'),'element':JSON[_0x8f55('0x26')]({'lastname':_0xadb18f,'phone':_0x56aba6,'assigned_user_id':'\x20'})},'json':!![]})[_0x8f55('0x27')](function(_0x348850){logger[_0x8f55('0x2f')]('Enduser\x20created.');return BPromise[_0x8f55('0x29')]({'id':_0x348850[_0x8f55('0x34')]['id'],'name':_0x348850[_0x8f55('0x34')][_0x8f55('0x3e')],'phone':_0x348850[_0x8f55('0x34')][_0x8f55('0x40')]});})[_0x8f55('0x2c')](function(_0x59d52f){var _0x2d5a3e=_0x59d52f[_0x8f55('0x2d')]||0x1f4;logger[_0x8f55('0x2b')](_0x8f55('0x39'),'getEndUser',_0x2d5a3e,JSON['stringify'](_0x59d52f));});}});}function getConnection(_0x2fd565){var _0x4dc559=_0x2fd565[_0x8f55('0x23')];var _0x2cee97=_0x2fd565[_0x8f55('0x41')];return request({'method':_0x8f55('0x31'),'uri':util[_0x8f55('0x1f')](_0x8f55('0x20'),_0x2fd565[_0x8f55('0x21')]),'qs':{'operation':_0x8f55('0x42'),'username':_0x4dc559},'json':!![]})[_0x8f55('0x27')](function(_0xf635a6){if(_0xf635a6['success']){return request({'method':'POST','uri':util[_0x8f55('0x1f')]('%s/webservice.php',_0x2fd565[_0x8f55('0x21')]),'form':{'operation':_0x8f55('0x43'),'username':_0x4dc559,'accessKey':md5(_0xf635a6[_0x8f55('0x34')][_0x8f55('0x44')]+_0x2cee97)},'json':!![]});}})[_0x8f55('0x27')](function(_0x4bf4ca){if(_0x4bf4ca['success']){return BPromise[_0x8f55('0x29')](_0x4bf4ca['result']);}else{throw new Error(util[_0x8f55('0x1f')](_0x8f55('0x45'),_0x2fd565['id']));}})[_0x8f55('0x2c')](function(_0x1f6983){var _0x4f0236=_0x1f6983[_0x8f55('0x2d')]||0x1f4;logger[_0x8f55('0x2b')]('[vTiger],\x20%s,\x20%s,\x20%s',_0x8f55('0x46'),_0x4f0236,JSON[_0x8f55('0x26')](_0x1f6983));});}function request(_0x39aa0b){logger['info'](_0x8f55('0x47'),JSON[_0x8f55('0x26')](_0x39aa0b));return rp(_0x39aa0b);}exports['queue']=function(_0x30401e,_0x4da779,_0x57356b,_0x56b870,_0x17f05d,_0x481349){var _0x43362d,_0x5884e9,_0x45247f,_0x4c4674;_0x481349[_0x8f55('0x21')]=intUtil[_0x8f55('0x48')](_0x481349[_0x8f55('0x21')]);if(_0x17f05d&&_0x17f05d[_0x8f55('0x49')]){logger[_0x8f55('0x2f')](_0x8f55('0x4a'),_0x8f55('0x4b'));_0x4da779['recordingURL']=util[_0x8f55('0x1f')](_0x8f55('0x4c'),_0x481349[_0x8f55('0x4d')],_0x4da779['uniqueid'],md5(_0x4da779['uniqueid']));}else{_0x4da779[_0x8f55('0x4e')]='';}return getConnection(_0x481349)[_0x8f55('0x27')](function(_0x26024b){_0x4c4674=_0x26024b;return getUser(_0x481349,_0x56b870[_0x8f55('0x4f')],_0x4c4674);})[_0x8f55('0x27')](function(_0x534f1a){_0x43362d=_0x534f1a;logger[_0x8f55('0x2f')](_0x8f55('0x50'),_0x43362d['id']);return getEndUser(_0x481349,_0x4da779['calleridname'],_0x4da779[_0x8f55('0x51')],_0x4c4674);})['then'](function(_0x14ee3){_0x5884e9=_0x14ee3;logger['info'](_0x8f55('0x52'),_0x5884e9['id']);return createTicket(_0x481349,_0x43362d,_0x5884e9,_0x57356b,_0x4da779,_0x57356b[_0x8f55('0x53')],_0x4c4674);})[_0x8f55('0x27')](function(_0x1d9d9e){_0x45247f=_0x1d9d9e;logger[_0x8f55('0x2f')]('Ticket\x20created!');logger[_0x8f55('0x2f')](_0x8f55('0x54'),_0x45247f['id']);var _0x2c716e=util['format'](_0x8f55('0x55'),_0x481349[_0x8f55('0x21')],_[_0x8f55('0x56')](_0x45247f['id'],'x')[0x1]);logger['info'](_0x8f55('0x4a'),_0x8f55('0x57'));emit(util[_0x8f55('0x1f')](_0x8f55('0x58'),_0x56b870['name']),_0x8f55('0x59'),{'uri':_0x2c716e});})[_0x8f55('0x2c')](function(_0x3e884c){logger[_0x8f55('0x2b')](_0x8f55('0x4a'),JSON[_0x8f55('0x26')](_0x3e884c));});};exports[_0x8f55('0x5a')]=function(_0x1911d5,_0x2f5589,_0x1df98d,_0x1e8343,_0xf6acf5,_0x410502,_0x1f0211){var _0x12ae8c,_0x3deb9a,_0x43fc99,_0xd97124;_0x410502[_0x8f55('0x21')]=intUtil[_0x8f55('0x48')](_0x410502[_0x8f55('0x21')]);_0x410502[_0x8f55('0x4d')]=intUtil[_0x8f55('0x48')](_0x410502[_0x8f55('0x4d')]);if(_0x1f0211&&_0x1f0211[_0x8f55('0x5b')]&&_0x1f0211[_0x8f55('0x5b')]!==_0x8f55('0x5c')){logger[_0x8f55('0x2f')]('[OUTBOUND]',_0x8f55('0x4b'));_0x2f5589['recordingURL']=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x410502[_0x8f55('0x4d')],_0x2f5589[_0x8f55('0x5d')],md5(_0x2f5589[_0x8f55('0x5d')]));}return getConnection(_0x410502)[_0x8f55('0x27')](function(_0x50ddf0){_0xd97124=_0x50ddf0;return getUser(_0x410502,_0x1e8343[_0x8f55('0x4f')],_0xd97124);})['then'](function(_0x3025f0){_0x12ae8c=_0x3025f0;logger['info'](_0x8f55('0x50'),_0x12ae8c['id']);return getEndUser(_0x410502,_0x2f5589[_0x8f55('0x5e')],_0x2f5589[_0x8f55('0x5f')],_0xd97124);})[_0x8f55('0x27')](function(_0x3e2b1){_0x3deb9a=_0x3e2b1;logger[_0x8f55('0x2f')]('The\x20Enduser\x20ID\x20is:',_0x3deb9a['id']);return createTicket(_0x410502,_0x12ae8c,_0x3deb9a,_0x1df98d,_0x2f5589,_0x1df98d[_0x8f55('0x53')],_0xd97124);})[_0x8f55('0x27')](function(_0x5d62bd){_0x43fc99=_0x5d62bd;logger[_0x8f55('0x2f')](_0x8f55('0x60'));logger['info'](_0x8f55('0x54'),_0x43fc99['id']);var _0x30aa29=util[_0x8f55('0x1f')](_0x8f55('0x55'),_0x410502[_0x8f55('0x21')],_['split'](_0x43fc99['id'],'x')[0x1]);logger['info']('[OUTBOUND]',_0x8f55('0x57'));emit(util['format']('user:%s',_0x1e8343[_0x8f55('0x18')]),_0x8f55('0x59'),{'uri':_0x30aa29});})[_0x8f55('0x2c')](function(_0x108388){logger['error']('[OUTBOUND]',JSON[_0x8f55('0x26')](_0x108388));});};exports[_0x8f55('0x61')]=function(_0x53129c,_0x115839,_0x554ef8,_0x307e8d,_0x577783,_0x3b3aa2){var _0x51a648,_0x245beb,_0x26f49e,_0x8e1b8c;_0x3b3aa2[_0x8f55('0x21')]=intUtil[_0x8f55('0x48')](_0x3b3aa2[_0x8f55('0x21')]);_0x3b3aa2[_0x8f55('0x4d')]=intUtil[_0x8f55('0x48')](_0x3b3aa2['serverUrl']);if(_0x577783&&_0x577783[_0x8f55('0x49')]){logger[_0x8f55('0x2f')]('['+_0x115839[_0x8f55('0x62')][_0x8f55('0x63')]()+']',_0x8f55('0x4b'));_0x115839[_0x8f55('0x4e')]=util[_0x8f55('0x1f')](_0x8f55('0x4c'),_0x3b3aa2['serverUrl'],_0x115839[_0x8f55('0x5d')],md5(_0x115839[_0x8f55('0x5d')]));}else{_0x115839['recordingURL']='';}return getConnection(_0x3b3aa2)['then'](function(_0x5443cb){_0x8e1b8c=_0x5443cb;return getUser(_0x3b3aa2,'',_0x8e1b8c);})[_0x8f55('0x27')](function(_0xdaf66d){_0x51a648=_0xdaf66d;logger[_0x8f55('0x2f')]('The\x20User\x20ID\x20is:',_0x51a648['id']);return getEndUser(_0x3b3aa2,_0x115839[_0x8f55('0x64')],_0x115839[_0x8f55('0x51')],_0x8e1b8c);})['then'](function(_0x4c1a7f){_0x245beb=_0x4c1a7f;logger[_0x8f55('0x2f')](_0x8f55('0x52'),_0x245beb['id']);return createTicket(_0x3b3aa2,_0x51a648,_0x245beb,_0x554ef8,_0x115839,_0x554ef8[_0x8f55('0x53')],_0x8e1b8c);})[_0x8f55('0x27')](function(_0x25515e){_0x26f49e=_0x25515e;logger[_0x8f55('0x2f')]('Ticket\x20created!');logger['info'](_0x8f55('0x54'),_0x26f49e['id']);})[_0x8f55('0x2c')](function(_0x2e77be){logger['error']('['+_0x115839[_0x8f55('0x62')][_0x8f55('0x63')]()+']',JSON[_0x8f55('0x26')](_0x2e77be));});};
\ No newline at end of file
+var _0x34e8=['redis','defaults','localhost','emit','length','forEach','includes','string','picklist','type','idField','toString','variableName','Variable','name','toLowerCase','info','Creating\x20new\x20ticket...','merge','Normal','getString','Subjects','POST','format','remoteUri','create','sessionName','HelpDesk','stringify','success','error','catch','statusCode','Getting\x20agent\x20with\x20email','GET','%s/webservice.php','query','username','SELECT\x20first_name,\x20last_name,\x20email1\x20FROM\x20Users\x20WHERE\x20email1=\x27%s\x27;','result','Agent\x20found!','resolve','email1','first_name','last_name','userId','[vTiger],\x20%s,\x20%s,\x20%s','getUser','admin','SELECT\x20id,\x20firstname,\x20lastname,\x20email,\x20phone,\x20mobile,\x20homephone,\x20otherphone,\x20assistantphone\x20FROM\x20Contacts\x20WHERE\x20phone\x20=\x20\x27%s\x27\x20OR\x20mobile\x20=\x27%s\x27\x20OR\x20homephone\x20=\x27%s\x27\x20OR\x20otherphone\x20=\x27%s\x27\x20OR\x20assistantphone\x20=\x27%s\x27;','Enduser\x20found!','firstname','lastname','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','phone','getEndUser','accessKey','getchallenge','then','login','token','Account\x20%d\x20is\x20not\x20valid','getConnection','[HTTP]','queue','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','recordingURL','email','The\x20User\x20ID\x20is:','calleridnum','Fields','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','%s/index.php?module=HelpDesk&view=Detail&record=%s&app=SUPPORT','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','uniqueid','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','split','unmanaged','lastevent','toUpperCase','calleridname','lodash','request-promise','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','vTiger'];(function(_0x1076b3,_0x619f9c){var _0x5bb848=function(_0x1e3572){while(--_0x1e3572){_0x1076b3['push'](_0x1076b3['shift']());}};_0x5bb848(++_0x619f9c);}(_0x34e8,0x12c));var _0x834e=function(_0x29aef6,_0x460596){_0x29aef6=_0x29aef6-0x0;var _0x2bc5ea=_0x34e8[_0x29aef6];return _0x2bc5ea;};'use strict';var _=require(_0x834e('0x0'));var rp=require(_0x834e('0x1'));var BPromise=require(_0x834e('0x2'));var md5=require(_0x834e('0x3'));var util=require('util');var Redis=require(_0x834e('0x4'));var intUtil=require(_0x834e('0x5'));var config=require(_0x834e('0x6'));var logger=require(_0x834e('0x7'))(_0x834e('0x8'));config[_0x834e('0x9')]=_[_0x834e('0xa')](config['redis'],{'host':_0x834e('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x834e('0x9')]));function emit(_0x3cc2e3,_0x3a3ef6,_0x2e69e2){io['to'](_0x3cc2e3)[_0x834e('0xc')](_0x3a3ef6,_0x2e69e2);}function getCustomFields(_0x23501c,_0x363786){var _0x1af45a={};if(_0x23501c[_0x834e('0xd')]>0x0){_[_0x834e('0xe')](_0x23501c,function(_0x1e41fe){if(_[_0x834e('0xf')]([_0x834e('0x10'),_0x834e('0x11')],_0x1e41fe[_0x834e('0x12')])&&_0x1e41fe[_0x834e('0x13')]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x1e41fe['content'][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='variable'&&_0x1e41fe[_0x834e('0x15')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe[_0x834e('0x15')]]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['variableName']][_0x834e('0x14')]();}else if(_0x1e41fe[_0x834e('0x12')]==='customVariable'&&_0x1e41fe[_0x834e('0x16')]&&_0x1e41fe['Variable'][_0x834e('0x17')]&&_0x1e41fe[_0x834e('0x13')]&&_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()]){_0x1af45a[_0x1e41fe[_0x834e('0x13')]]=_0x363786[_0x1e41fe['Variable'][_0x834e('0x17')][_0x834e('0x18')]()][_0x834e('0x14')]();}});}return _0x1af45a;}function createTicket(_0xb993a1,_0x237947,_0x254677,_0x1dd214,_0x595515,_0x2545b4,_0x1fd2c6){logger[_0x834e('0x19')](_0x834e('0x1a'));var _0x4ab05d=_[_0x834e('0x1b')]({'parent_id':'','assigned_user_id':_0x237947['id'],'ticketpriorities':_0x834e('0x1c'),'ticketstatus':'Open','ticket_title':intUtil[_0x834e('0x1d')](_0x1dd214[_0x834e('0x1e')],_0x595515,'\x20'),'description':intUtil[_0x834e('0x1d')](_0x1dd214['Descriptions'],_0x595515,'\x0a'),'contact_id':_0x254677['id']},getCustomFields(_0x2545b4,_0x595515));var _0x4e3f48={'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0xb993a1[_0x834e('0x21')]),'form':{'operation':_0x834e('0x22'),'username':_0xb993a1['username'],'sessionName':_0x1fd2c6[_0x834e('0x23')],'elementType':_0x834e('0x24'),'element':JSON[_0x834e('0x25')](_0x4ab05d)},'json':!![]};return request(_0x4e3f48)['then'](function(_0x24fcf7){if(_0x24fcf7[_0x834e('0x26')]){return BPromise['resolve']({'id':_0x24fcf7['result']['id']});}else{throw new Error(util[_0x834e('0x20')]('Ticket\x20could\x20not\x20be\x20created\x20due\x20to:\x20%s',JSON[_0x834e('0x25')](_0x24fcf7[_0x834e('0x27')])));}})[_0x834e('0x28')](function(_0x2cc2eb){var _0x3cd928=_0x2cc2eb[_0x834e('0x29')]||0x1f4;logger['error']('[vTiger],\x20%s,\x20%s,\x20%s','createTicket',_0x3cd928,JSON['stringify'](_0x2cc2eb));});}function getUser(_0x2c7a8d,_0x567cea,_0x106d6a){if(intUtil['validateEmail'](_0x567cea)){logger[_0x834e('0x19')](_0x834e('0x2a'),_0x567cea);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x2c7a8d[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x2c7a8d[_0x834e('0x2e')],'sessionName':_0x106d6a[_0x834e('0x23')],'query':util['format'](_0x834e('0x2f'),_0x567cea)},'json':!![]})['then'](function(_0x2c75c2){if(_0x2c75c2[_0x834e('0x26')]&&_0x2c75c2[_0x834e('0x30')][_0x834e('0xd')]){logger[_0x834e('0x19')](_0x834e('0x31'));return BPromise[_0x834e('0x32')]({'id':_0x2c75c2[_0x834e('0x30')][0x0]['id'],'email':_0x2c75c2[_0x834e('0x30')][0x0][_0x834e('0x33')],'name':_0x2c75c2['result'][0x0][_0x834e('0x34')]+'\x20'+_0x2c75c2[_0x834e('0x30')][_0x834e('0x35')]});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':'admin'});}})['catch'](function(_0x3e58fa){var _0x41bf4d=_0x3e58fa[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x41bf4d,JSON['stringify'](_0x3e58fa));});}else{logger[_0x834e('0x19')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return BPromise[_0x834e('0x32')]({'id':_0x106d6a[_0x834e('0x36')],'email':_0x2c7a8d['username'],'name':_0x834e('0x39')})[_0x834e('0x28')](function(_0x491c28){var _0x481f70=_0x491c28[_0x834e('0x29')]||0x1f4;logger[_0x834e('0x27')](_0x834e('0x37'),_0x834e('0x38'),_0x481f70,JSON[_0x834e('0x25')](_0x491c28));});}}function getEndUser(_0x4ca43c,_0x1c5ed6,_0x548d1d,_0x50c243){logger[_0x834e('0x19')]('Searching\x20end\x20user\x20with\x20phone',_0x548d1d);return request({'method':_0x834e('0x2b'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x4ca43c[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x2d'),'username':_0x4ca43c['username'],'sessionName':_0x50c243[_0x834e('0x23')],'query':util[_0x834e('0x20')](_0x834e('0x3a'),_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d,_0x548d1d)},'json':!![]})['then'](function(_0x35380e){if(_0x35380e[_0x834e('0x26')]&&_0x35380e['result'][_0x834e('0xd')]){logger['info'](_0x834e('0x3b'));return BPromise[_0x834e('0x32')]({'id':_0x35380e['result'][0x0]['id'],'name':_0x35380e['result'][0x0][_0x834e('0x3c')]+'\x20'+_0x35380e[_0x834e('0x30')][0x0][_0x834e('0x3d')],'phone':_0x548d1d});}else{logger[_0x834e('0x19')](_0x834e('0x3e'));return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')]('%s/webservice.php',_0x4ca43c[_0x834e('0x21')]),'form':{'operation':'create','sessionName':_0x50c243[_0x834e('0x23')],'elementType':'Contacts','element':JSON[_0x834e('0x25')]({'lastname':_0x1c5ed6,'phone':_0x548d1d,'assigned_user_id':'\x20'})},'json':!![]})['then'](function(_0x361f60){logger[_0x834e('0x19')]('Enduser\x20created.');return BPromise[_0x834e('0x32')]({'id':_0x361f60[_0x834e('0x30')]['id'],'name':_0x361f60[_0x834e('0x30')][_0x834e('0x3d')],'phone':_0x361f60[_0x834e('0x30')][_0x834e('0x3f')]});})[_0x834e('0x28')](function(_0x3ccd8e){var _0x5dc63b=_0x3ccd8e[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x40'),_0x5dc63b,JSON['stringify'](_0x3ccd8e));});}});}function getConnection(_0x112306){var _0x42fd90=_0x112306[_0x834e('0x2e')];var _0x2112d5=_0x112306[_0x834e('0x41')];return request({'method':_0x834e('0x2b'),'uri':util['format']('%s/webservice.php',_0x112306[_0x834e('0x21')]),'qs':{'operation':_0x834e('0x42'),'username':_0x42fd90},'json':!![]})[_0x834e('0x43')](function(_0x40ff5a){if(_0x40ff5a[_0x834e('0x26')]){return request({'method':_0x834e('0x1f'),'uri':util[_0x834e('0x20')](_0x834e('0x2c'),_0x112306[_0x834e('0x21')]),'form':{'operation':_0x834e('0x44'),'username':_0x42fd90,'accessKey':md5(_0x40ff5a[_0x834e('0x30')][_0x834e('0x45')]+_0x2112d5)},'json':!![]});}})[_0x834e('0x43')](function(_0x1a3237){if(_0x1a3237[_0x834e('0x26')]){return BPromise[_0x834e('0x32')](_0x1a3237[_0x834e('0x30')]);}else{throw new Error(util[_0x834e('0x20')](_0x834e('0x46'),_0x112306['id']));}})[_0x834e('0x28')](function(_0x4cfacd){var _0x1cc0b8=_0x4cfacd[_0x834e('0x29')]||0x1f4;logger['error'](_0x834e('0x37'),_0x834e('0x47'),_0x1cc0b8,JSON['stringify'](_0x4cfacd));});}function request(_0x3dcca3){logger[_0x834e('0x19')](_0x834e('0x48'),JSON[_0x834e('0x25')](_0x3dcca3));return rp(_0x3dcca3);}exports[_0x834e('0x49')]=function(_0xb77aab,_0x4549ba,_0x4a8b32,_0x1ad7fe,_0x8bc6c6,_0x3e0550){var _0x363675,_0x86ad2b,_0x396bbe,_0x344b51;_0x3e0550[_0x834e('0x21')]=intUtil['stripTrailingSlash'](_0x3e0550[_0x834e('0x21')]);if(_0x8bc6c6&&_0x8bc6c6['monitor_format']){logger[_0x834e('0x19')]('[QUEUE]',_0x834e('0x4a'));_0x4549ba['recordingURL']=util['format'](_0x834e('0x4b'),_0x3e0550[_0x834e('0x4c')],_0x4549ba['uniqueid'],md5(_0x4549ba['uniqueid']));}else{_0x4549ba[_0x834e('0x4d')]='';}return getConnection(_0x3e0550)[_0x834e('0x43')](function(_0x138ed2){_0x344b51=_0x138ed2;return getUser(_0x3e0550,_0x1ad7fe[_0x834e('0x4e')],_0x344b51);})[_0x834e('0x43')](function(_0x315858){_0x363675=_0x315858;logger[_0x834e('0x19')](_0x834e('0x4f'),_0x363675['id']);return getEndUser(_0x3e0550,_0x4549ba['calleridname'],_0x4549ba[_0x834e('0x50')],_0x344b51);})[_0x834e('0x43')](function(_0x5d5ac2){_0x86ad2b=_0x5d5ac2;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x86ad2b['id']);return createTicket(_0x3e0550,_0x363675,_0x86ad2b,_0x4a8b32,_0x4549ba,_0x4a8b32[_0x834e('0x51')],_0x344b51);})[_0x834e('0x43')](function(_0x5160c4){_0x396bbe=_0x5160c4;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x396bbe['id']);var _0x5a2924=util[_0x834e('0x20')](_0x834e('0x54'),_0x3e0550[_0x834e('0x21')],_['split'](_0x396bbe['id'],'x')[0x1]);logger[_0x834e('0x19')](_0x834e('0x55'),_0x834e('0x56'));emit(util[_0x834e('0x20')](_0x834e('0x57'),_0x1ad7fe[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5a2924});})[_0x834e('0x28')](function(_0x208c21){logger[_0x834e('0x27')](_0x834e('0x55'),JSON[_0x834e('0x25')](_0x208c21));});};exports[_0x834e('0x59')]=function(_0x1659c8,_0x460a7a,_0x17b8e3,_0x297cce,_0x14ed83,_0x193a15,_0x3e3467){var _0xed4081,_0x2cb233,_0x5c83eb,_0x2145cf;_0x193a15[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x193a15[_0x834e('0x21')]);_0x193a15['serverUrl']=intUtil[_0x834e('0x5a')](_0x193a15['serverUrl']);if(_0x3e3467&&_0x3e3467['recordingFormat']&&_0x3e3467[_0x834e('0x5b')]!==_0x834e('0x5c')){logger[_0x834e('0x19')](_0x834e('0x5d'),_0x834e('0x4a'));_0x460a7a[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x193a15['serverUrl'],_0x460a7a[_0x834e('0x5e')],md5(_0x460a7a['uniqueid']));}return getConnection(_0x193a15)[_0x834e('0x43')](function(_0xd35dda){_0x2145cf=_0xd35dda;return getUser(_0x193a15,_0x297cce['email'],_0x2145cf);})['then'](function(_0x4a4def){_0xed4081=_0x4a4def;logger[_0x834e('0x19')](_0x834e('0x4f'),_0xed4081['id']);return getEndUser(_0x193a15,_0x460a7a[_0x834e('0x5f')],_0x460a7a[_0x834e('0x60')],_0x2145cf);})['then'](function(_0x2b0d93){_0x2cb233=_0x2b0d93;logger[_0x834e('0x19')](_0x834e('0x61'),_0x2cb233['id']);return createTicket(_0x193a15,_0xed4081,_0x2cb233,_0x17b8e3,_0x460a7a,_0x17b8e3[_0x834e('0x51')],_0x2145cf);})[_0x834e('0x43')](function(_0x28b5c9){_0x5c83eb=_0x28b5c9;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')](_0x834e('0x53'),_0x5c83eb['id']);var _0x5b2bf6=util[_0x834e('0x20')](_0x834e('0x54'),_0x193a15[_0x834e('0x21')],_[_0x834e('0x62')](_0x5c83eb['id'],'x')[0x1]);logger['info'](_0x834e('0x5d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x297cce[_0x834e('0x17')]),_0x834e('0x58'),{'uri':_0x5b2bf6});})['catch'](function(_0x2645df){logger[_0x834e('0x27')]('[OUTBOUND]',JSON[_0x834e('0x25')](_0x2645df));});};exports[_0x834e('0x63')]=function(_0x4b88e7,_0x5df169,_0x346be5,_0x2a42a3,_0x8bc7d9,_0x44c909){var _0x1d8e7,_0x493239,_0x264a6f,_0x520367;_0x44c909[_0x834e('0x21')]=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x21')]);_0x44c909['serverUrl']=intUtil[_0x834e('0x5a')](_0x44c909[_0x834e('0x4c')]);if(_0x8bc7d9&&_0x8bc7d9['monitor_format']){logger[_0x834e('0x19')]('['+_0x5df169[_0x834e('0x64')][_0x834e('0x65')]()+']','Recording\x20is\x20enabled!');_0x5df169[_0x834e('0x4d')]=util[_0x834e('0x20')](_0x834e('0x4b'),_0x44c909[_0x834e('0x4c')],_0x5df169[_0x834e('0x5e')],md5(_0x5df169[_0x834e('0x5e')]));}else{_0x5df169[_0x834e('0x4d')]='';}return getConnection(_0x44c909)[_0x834e('0x43')](function(_0xd49002){_0x520367=_0xd49002;return getUser(_0x44c909,'',_0x520367);})[_0x834e('0x43')](function(_0x57d898){_0x1d8e7=_0x57d898;logger['info']('The\x20User\x20ID\x20is:',_0x1d8e7['id']);return getEndUser(_0x44c909,_0x5df169[_0x834e('0x66')],_0x5df169[_0x834e('0x50')],_0x520367);})[_0x834e('0x43')](function(_0x37fa2c){_0x493239=_0x37fa2c;logger[_0x834e('0x19')]('The\x20Enduser\x20ID\x20is:',_0x493239['id']);return createTicket(_0x44c909,_0x1d8e7,_0x493239,_0x346be5,_0x5df169,_0x346be5['Fields'],_0x520367);})[_0x834e('0x43')](function(_0x1ad428){_0x264a6f=_0x1ad428;logger[_0x834e('0x19')](_0x834e('0x52'));logger[_0x834e('0x19')]('The\x20Ticket\x20ID\x20is:',_0x264a6f['id']);})[_0x834e('0x28')](function(_0x2b162a){logger[_0x834e('0x27')]('['+_0x5df169['lastevent'][_0x834e('0x65')]()+']',JSON[_0x834e('0x25')](_0x2b162a));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff