// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xc734=['user:%s','trigger:browser:url','replace','error','outbound','recordingFormat','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','calleridnum','catch','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','defaults','localhost','socket.io-emitter','redis','emit','application/json','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','count','info','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','end-user','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','base64','debug','stringify','map','includes','picklist','type','nameField','customField','toLowerCase','content','toString','string','custom_fields','idField','variable','variableName','push','customVariable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab'];(function(_0x3274ee,_0x246528){var _0x514a6c=function(_0x3cd5c7){while(--_0x3cd5c7){_0x3274ee['push'](_0x3274ee['shift']());}};_0x514a6c(++_0x246528);}(_0xc734,0x1bf));var _0x4c73=function(_0x23ec06,_0x561142){_0x23ec06=_0x23ec06-0x0;var _0x2831d4=_0xc734[_0x23ec06];return _0x2831d4;};'use strict';var _=require(_0x4c73('0x0'));var rp=require(_0x4c73('0x1'));var md5=require(_0x4c73('0x2'));var util=require(_0x4c73('0x3'));var Redis=require(_0x4c73('0x4'));var intUtil=require(_0x4c73('0x5'));var config=require(_0x4c73('0x6'));var logger=require('../../../../config/logger')('zendesk');config['redis']=_[_0x4c73('0x7')](config['redis'],{'host':_0x4c73('0x8'),'port':0x18eb});var io=require(_0x4c73('0x9'))(new Redis(config[_0x4c73('0xa')]));function emit(_0x2fc644,_0x2dbb24,_0x1ea4a5){io['to'](_0x2fc644)[_0x4c73('0xb')](_0x2dbb24,_0x1ea4a5);}var headers={'Content-Type':_0x4c73('0xc'),'Accept':_0x4c73('0xc')};function getTicket(_0x1ffd79,_0x3a38aa,_0x4bd1a3,_0x171b7d,_0x195598){logger['info'](_0x4c73('0xd'));return request({'uri':util[_0x4c73('0xe')](_0x4c73('0xf'),_0x1ffd79[_0x4c73('0x10')]),'method':_0x4c73('0x11'),'body':{'ticket':_[_0x4c73('0x12')]({'requester_id':_0x4bd1a3['id'],'submitter_id':_0x3a38aa?_0x3a38aa['id']:undefined,'assignee_id':_0x3a38aa?_0x3a38aa['id']:undefined,'tags':getTags(_0x171b7d['Tags'],_0x4c73('0x13')),'subject':intUtil[_0x4c73('0x14')](_0x171b7d[_0x4c73('0x15')],_0x195598,'\x20'),'description':intUtil[_0x4c73('0x14')](_0x171b7d[_0x4c73('0x16')],_0x195598,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x171b7d[_0x4c73('0x16')],_0x195598,'\x0a')}},getCustomFields(_0x171b7d[_0x4c73('0x17')],_0x195598))}})[_0x4c73('0x18')](function(_0x471471){logger['info'](_0x4c73('0x19'));return _0x471471[_0x4c73('0x1a')];});}function getUser(_0x4a1013,_0x2d83ee){if(intUtil[_0x4c73('0x1b')](_0x2d83ee)){logger['info'](_0x4c73('0x1c'),_0x2d83ee);return request({'uri':util[_0x4c73('0xe')]('%s/search.json',_0x4a1013['remoteUri']),'qs':{'query':util[_0x4c73('0xe')]('type:user\x20role:agent\x20email:%s',_0x2d83ee)}})[_0x4c73('0x18')](function(_0xd29894){if(_0xd29894[_0x4c73('0x1d')]){logger[_0x4c73('0x1e')]('Agent\x20found!');return _[_0x4c73('0x1f')](_0xd29894[_0x4c73('0x20')],{'email':_0x2d83ee,'role':'agent'});}else{logger[_0x4c73('0x1e')](_0x4c73('0x21'));return request({'uri':util[_0x4c73('0xe')](_0x4c73('0x22'),_0x4a1013[_0x4c73('0x10')])})[_0x4c73('0x18')](function(_0x588fa8){logger[_0x4c73('0x1e')]('Admin\x20account\x20selected.');return _0x588fa8['user'];});}});}else{logger[_0x4c73('0x1e')](_0x4c73('0x21'));return request({'uri':util[_0x4c73('0xe')](_0x4c73('0x22'),_0x4a1013[_0x4c73('0x10')])})[_0x4c73('0x18')](function(_0x284937){logger['info']('Admin\x20account\x20selected.');return _0x284937[_0x4c73('0x23')];});}}function getEndUser(_0x93a83b,_0x35baf1,_0x3f6770){logger[_0x4c73('0x1e')](_0x4c73('0x24'),_0x3f6770);return request({'uri':util['format'](_0x4c73('0x25'),_0x93a83b['remoteUri']),'qs':{'query':util[_0x4c73('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3f6770)}})[_0x4c73('0x18')](function(_0x1357fb){var _0x22d460;if(_0x1357fb[_0x4c73('0x20')]['length']){_0x1357fb[_0x4c73('0x20')]=_['filter'](_0x1357fb[_0x4c73('0x20')],{'suspended':![],'role':_0x4c73('0x26')});if(_0x1357fb[_0x4c73('0x20')][_0x4c73('0x27')]){_0x22d460=_[_0x4c73('0x28')](_0x1357fb[_0x4c73('0x20')]);}}if(_0x22d460){logger['info'](_0x4c73('0x29'));return _0x22d460;}else{logger[_0x4c73('0x1e')](_0x4c73('0x2a'));return request({'uri':util[_0x4c73('0xe')](_0x4c73('0x2b'),_0x93a83b[_0x4c73('0x10')]),'method':_0x4c73('0x11'),'body':{'user':{'role':_0x4c73('0x26'),'name':util[_0x4c73('0xe')](_0x4c73('0x2c'),_0x35baf1||_0x3f6770),'phone':_0x3f6770}}})[_0x4c73('0x18')](function(_0x395c18){logger['info'](_0x4c73('0x2d'));return _0x395c18[_0x4c73('0x23')];});}});}function getAuth(_0x4ac419){var _0x230708;if(_0x4ac419[_0x4c73('0x2e')]===_0x4c73('0x2f')){_0x230708=util[_0x4c73('0xe')]('%s:%s',_0x4ac419[_0x4c73('0x30')],_0x4ac419[_0x4c73('0x2f')]);}else if(_0x4ac419['authType']===_0x4c73('0x31')){_0x230708=util[_0x4c73('0xe')](_0x4c73('0x32'),_0x4ac419[_0x4c73('0x30')],_0x4ac419[_0x4c73('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x230708)['toString'](_0x4c73('0x33')));}function request(_0x1658a5){logger[_0x4c73('0x34')]('[HTTP]',JSON[_0x4c73('0x35')](_0x1658a5));return rp(_[_0x4c73('0x7')](_0x1658a5,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x343bd2,_0x42a2c9){var _0x4be3b4=[];if(_0x343bd2&&_0x343bd2[_0x4c73('0x27')]>0x0){_0x4be3b4=_[_0x4c73('0x36')](_0x343bd2,_0x42a2c9);}return _0x4be3b4;}function getCustomFields(_0x56a8e7,_0x33ed0c){var _0x3ddd5a=[];var _0x2ff9b1={'custom_fields':[]};if(_0x56a8e7[_0x4c73('0x27')]>0x0){_['forEach'](_0x56a8e7,function(_0x5465f5){if(_[_0x4c73('0x37')](['string',_0x4c73('0x38')],_0x5465f5[_0x4c73('0x39')])&&_0x5465f5[_0x4c73('0x3a')]&&!_0x5465f5[_0x4c73('0x3b')]){_0x2ff9b1[_0x5465f5[_0x4c73('0x3a')][_0x4c73('0x3c')]()]=_0x5465f5[_0x4c73('0x3d')][_0x4c73('0x3e')]();}else if(_[_0x4c73('0x37')]([_0x4c73('0x3f'),_0x4c73('0x38')],_0x5465f5[_0x4c73('0x39')])&&_0x5465f5['idField']&&_0x5465f5['customField']){_0x2ff9b1[_0x4c73('0x40')]['push']({'id':_0x5465f5[_0x4c73('0x41')],'value':_0x5465f5[_0x4c73('0x3d')]['toString']()});}else if(_0x5465f5['type']===_0x4c73('0x42')&&_0x5465f5[_0x4c73('0x43')]&&_0x5465f5['idField']&&_0x5465f5['customField']){_0x33ed0c[_0x5465f5[_0x4c73('0x43')]]&&_0x2ff9b1[_0x4c73('0x40')][_0x4c73('0x44')]({'id':_0x5465f5['idField'],'value':_0x33ed0c[_0x5465f5[_0x4c73('0x43')]]['toString']()});}else if(_0x5465f5[_0x4c73('0x39')]===_0x4c73('0x45')&&_0x5465f5['Variable']&&_0x5465f5['Variable']['name']&&_0x5465f5['idField']&&_0x5465f5['customField']){_0x33ed0c[_0x5465f5['Variable'][_0x4c73('0x13')][_0x4c73('0x3c')]()]&&_0x2ff9b1[_0x4c73('0x40')][_0x4c73('0x44')]({'id':_0x5465f5[_0x4c73('0x41')],'value':_0x33ed0c[_0x5465f5['Variable']['name'][_0x4c73('0x3c')]()][_0x4c73('0x3e')]()});}});}return _0x2ff9b1;}exports[_0x4c73('0x46')]=function(_0x26ff2c,_0xdbd124,_0x84bfe9,_0x42ee6c,_0x2dc719,_0x2d30f5){var _0x14e058,_0x26fda4;_0x2d30f5[_0x4c73('0x10')]=intUtil[_0x4c73('0x47')](_0x2d30f5[_0x4c73('0x10')]);_0x2d30f5['serverUrl']=intUtil[_0x4c73('0x47')](_0x2d30f5[_0x4c73('0x48')]);if(_0x2dc719&&_0x2dc719[_0x4c73('0x49')]){logger[_0x4c73('0x1e')]('[QUEUE]',_0x4c73('0x4a'));_0xdbd124[_0x4c73('0x4b')]=util[_0x4c73('0xe')](_0x4c73('0x4c'),_0x2d30f5[_0x4c73('0x48')],_0xdbd124['uniqueid'],md5(_0xdbd124[_0x4c73('0x4d')]));}else{_0xdbd124[_0x4c73('0x4b')]='';}headers[_0x4c73('0x4e')]=getAuth(_0x2d30f5);return getUser(_0x2d30f5,_0x42ee6c[_0x4c73('0x4f')])['then'](function(_0x2e19dd){_0x14e058=_0x2e19dd;logger[_0x4c73('0x1e')]('The\x20User\x20ID\x20is:',_0x14e058['id']);return getEndUser(_0x2d30f5,_0xdbd124['calleridname'],_0xdbd124['calleridnum']);})[_0x4c73('0x18')](function(_0x50358e){_0x26fda4=_0x50358e;logger['info']('The\x20Enduser\x20ID\x20is:',_0x26fda4['id']);return getTicket(_0x2d30f5,_0x14e058,_0x26fda4,_0x84bfe9,_0xdbd124);})[_0x4c73('0x18')](function(_0x4600ee){if(_0x4600ee){logger[_0x4c73('0x1e')]('The\x20Ticket\x20ID\x20is:',_0x4600ee['id']);switch(_0x2d30f5[_0x4c73('0x39')]){case'integrationTab':logger[_0x4c73('0x1e')](_0x4c73('0x50'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x4c73('0xe')](_0x4c73('0x51'),_0x2d30f5[_0x4c73('0x10')],_0x14e058['id'],_0x4600ee['id']),'method':_0x4c73('0x11')});case _0x4c73('0x52'):logger[_0x4c73('0x1e')](_0x4c73('0x50'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x4c73('0xe')](_0x4c73('0x53'),_0x42ee6c[_0x4c73('0x13')]),_0x4c73('0x54'),{'uri':util[_0x4c73('0xe')]('%s/agent/tickets/%s',_0x2d30f5['remoteUri'][_0x4c73('0x55')]('/api/v2',''),_0x4600ee['id'])});break;default:logger[_0x4c73('0x56')]('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x227f4d){logger[_0x4c73('0x56')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x227f4d,{'showHidden':!![],'depth':null}));});};exports[_0x4c73('0x57')]=function(_0x111a8b,_0x7fb78c,_0x57511f,_0x3067a5,_0x813915,_0x57a6cf,_0x29b3a6){var _0x691b15,_0x99032e;_0x57a6cf[_0x4c73('0x10')]=intUtil['stripTrailingSlash'](_0x57a6cf[_0x4c73('0x10')]);_0x57a6cf[_0x4c73('0x48')]=intUtil[_0x4c73('0x47')](_0x57a6cf['serverUrl']);if(_0x29b3a6&&_0x29b3a6[_0x4c73('0x58')]&&_0x29b3a6['recordingFormat']!=='none'){logger[_0x4c73('0x1e')](_0x4c73('0x59'),'Recording\x20is\x20enabled!');_0x7fb78c[_0x4c73('0x4b')]=util[_0x4c73('0xe')](_0x4c73('0x4c'),_0x57a6cf[_0x4c73('0x48')],_0x7fb78c[_0x4c73('0x4d')],md5(_0x7fb78c[_0x4c73('0x4d')]));}headers[_0x4c73('0x4e')]=getAuth(_0x57a6cf);return getUser(_0x57a6cf,_0x3067a5[_0x4c73('0x4f')])[_0x4c73('0x18')](function(_0x294169){_0x691b15=_0x294169;logger[_0x4c73('0x1e')](_0x4c73('0x5a'),_0x691b15['id']);return getEndUser(_0x57a6cf,_0x7fb78c[_0x4c73('0x5b')],_0x7fb78c[_0x4c73('0x5c')]);})[_0x4c73('0x18')](function(_0x3cbb4d){_0x99032e=_0x3cbb4d;logger[_0x4c73('0x1e')](_0x4c73('0x5d'),_0x99032e['id']);return getTicket(_0x57a6cf,_0x691b15,_0x99032e,_0x57511f,_0x7fb78c);})[_0x4c73('0x18')](function(_0x3f78a4){if(_0x3f78a4){logger[_0x4c73('0x1e')]('The\x20Ticket\x20ID\x20is:',_0x3f78a4['id']);switch(_0x57a6cf[_0x4c73('0x39')]){case _0x4c73('0x5e'):logger[_0x4c73('0x1e')](_0x4c73('0x59'),_0x4c73('0x5f'));return request({'uri':util['format'](_0x4c73('0x51'),_0x57a6cf[_0x4c73('0x10')],_0x691b15['id'],_0x3f78a4['id']),'method':_0x4c73('0x11')});case'newTab':logger[_0x4c73('0x1e')](_0x4c73('0x59'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x4c73('0xe')](_0x4c73('0x53'),_0x3067a5['name']),_0x4c73('0x54'),{'uri':util['format']('%s/agent/tickets/%s',_0x57a6cf[_0x4c73('0x10')][_0x4c73('0x55')](_0x4c73('0x60'),''),_0x3f78a4['id'])});break;default:logger[_0x4c73('0x56')]('[OUTBOUND]',_0x4c73('0x61'));}}})['catch'](function(_0x3dabfe){logger[_0x4c73('0x56')](_0x4c73('0x62'),util[_0x4c73('0x63')](_0x3dabfe,{'showHidden':!![],'depth':null}));});};exports[_0x4c73('0x64')]=function(_0x1d49c9,_0x328cba,_0x124cb,_0x141dc2,_0x53973e,_0x49bb99){var _0x3db8a9,_0x277cf3;_0x49bb99[_0x4c73('0x10')]=intUtil['stripTrailingSlash'](_0x49bb99['remoteUri']);_0x49bb99[_0x4c73('0x48')]=intUtil[_0x4c73('0x47')](_0x49bb99[_0x4c73('0x48')]);if(_0x53973e&&_0x53973e[_0x4c73('0x49')]){logger[_0x4c73('0x1e')]('['+_0x328cba[_0x4c73('0x65')][_0x4c73('0x66')]()+']',_0x4c73('0x4a'));_0x328cba[_0x4c73('0x4b')]=util['format'](_0x4c73('0x4c'),_0x49bb99[_0x4c73('0x48')],_0x328cba[_0x4c73('0x4d')],md5(_0x328cba[_0x4c73('0x4d')]));}else{_0x328cba[_0x4c73('0x4b')]='';}headers[_0x4c73('0x4e')]=getAuth(_0x49bb99);return getUser(_0x49bb99)[_0x4c73('0x18')](function(_0x9ab2a1){_0x3db8a9=_0x9ab2a1;logger[_0x4c73('0x1e')]('The\x20User\x20ID\x20is:',_0x3db8a9['id']);return getEndUser(_0x49bb99,_0x328cba['calleridname'],_0x328cba[_0x4c73('0x67')]);})[_0x4c73('0x18')](function(_0x4bab90){_0x277cf3=_0x4bab90;logger['info']('The\x20Enduser\x20ID\x20is:',_0x277cf3['id']);return getTicket(_0x49bb99,_0x3db8a9,_0x277cf3,_0x124cb,_0x328cba);})['then'](function(_0x58f3e6){if(_0x58f3e6){logger[_0x4c73('0x1e')]('The\x20Ticket\x20ID\x20is:',_0x58f3e6['id']);}})[_0x4c73('0x68')](function(_0x16f35f){logger[_0x4c73('0x56')]('['+_0x328cba[_0x4c73('0x65')][_0x4c73('0x66')]()+']'+_0x4c73('0x69'),util[_0x4c73('0x63')](_0x16f35f,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x4582=['remoteUri','merge','name','getString','Descriptions','Fields','info','validateEmail','type:user\x20role:agent\x20email:%s','then','count','results','agent','user','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','end-user','first','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','username','password','token','Basic\x20%s','toString','base64','[HTTP]','GET','map','string','type','nameField','customField','content','includes','picklist','idField','custom_fields','push','variable','variableName','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','POST','newTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','[OUTBOUND]','unmanaged','calleridname','lastevent','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','application/json','format','%s/tickets.json'];(function(_0xfa3280,_0x42246f){var _0x1d6b04=function(_0x325ef8){while(--_0x325ef8){_0xfa3280['push'](_0xfa3280['shift']());}};_0x1d6b04(++_0x42246f);}(_0x4582,0xc2));var _0x2458=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x4582[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x2458('0x0'));var rp=require(_0x2458('0x1'));var md5=require(_0x2458('0x2'));var util=require(_0x2458('0x3'));var Redis=require(_0x2458('0x4'));var intUtil=require(_0x2458('0x5'));var config=require(_0x2458('0x6'));var logger=require(_0x2458('0x7'))('zendesk');config[_0x2458('0x8')]=_[_0x2458('0x9')](config[_0x2458('0x8')],{'host':_0x2458('0xa'),'port':0x18eb});var io=require(_0x2458('0xb'))(new Redis(config[_0x2458('0x8')]));function emit(_0x48822a,_0x15e6ca,_0x531624){io['to'](_0x48822a)[_0x2458('0xc')](_0x15e6ca,_0x531624);}var headers={'Content-Type':_0x2458('0xd'),'Accept':_0x2458('0xd')};function getTicket(_0x153cef,_0xcd3ff7,_0x591781,_0x566eed,_0x44e32f){logger['info']('Creating\x20new\x20ticket...');return request({'uri':util[_0x2458('0xe')](_0x2458('0xf'),_0x153cef[_0x2458('0x10')]),'method':'POST','body':{'ticket':_[_0x2458('0x11')]({'requester_id':_0x591781['id'],'submitter_id':_0xcd3ff7?_0xcd3ff7['id']:undefined,'assignee_id':_0xcd3ff7?_0xcd3ff7['id']:undefined,'tags':getTags(_0x566eed['Tags'],_0x2458('0x12')),'subject':intUtil[_0x2458('0x13')](_0x566eed['Subjects'],_0x44e32f,'\x20'),'description':intUtil['getString'](_0x566eed[_0x2458('0x14')],_0x44e32f,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2458('0x13')](_0x566eed[_0x2458('0x14')],_0x44e32f,'\x0a')}},getCustomFields(_0x566eed[_0x2458('0x15')],_0x44e32f))}})['then'](function(_0x38d2c4){logger[_0x2458('0x16')]('Ticket\x20created!');return _0x38d2c4['ticket'];});}function getUser(_0x2c599a,_0x221505){if(intUtil[_0x2458('0x17')](_0x221505)){logger[_0x2458('0x16')]('Getting\x20agent\x20with\x20email',_0x221505);return request({'uri':util[_0x2458('0xe')]('%s/search.json',_0x2c599a[_0x2458('0x10')]),'qs':{'query':util[_0x2458('0xe')](_0x2458('0x18'),_0x221505)}})[_0x2458('0x19')](function(_0x16f88d){if(_0x16f88d[_0x2458('0x1a')]){logger[_0x2458('0x16')]('Agent\x20found!');return _['find'](_0x16f88d[_0x2458('0x1b')],{'email':_0x221505,'role':_0x2458('0x1c')});}else{logger[_0x2458('0x16')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/users/me.json',_0x2c599a[_0x2458('0x10')])})[_0x2458('0x19')](function(_0x211271){logger[_0x2458('0x16')]('Admin\x20account\x20selected.');return _0x211271[_0x2458('0x1d')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x2458('0x1e'),_0x2c599a[_0x2458('0x10')])})[_0x2458('0x19')](function(_0x581207){logger['info'](_0x2458('0x1f'));return _0x581207[_0x2458('0x1d')];});}}function getEndUser(_0x42be79,_0x36f87d,_0x1e5826){logger[_0x2458('0x16')](_0x2458('0x20'),_0x1e5826);return request({'uri':util[_0x2458('0xe')]('%s/search.json',_0x42be79[_0x2458('0x10')]),'qs':{'query':util[_0x2458('0xe')](_0x2458('0x21'),_0x1e5826)}})['then'](function(_0x6886b1){var _0x16686b;if(_0x6886b1['results'][_0x2458('0x22')]){_0x6886b1[_0x2458('0x1b')]=_['filter'](_0x6886b1[_0x2458('0x1b')],{'suspended':![],'role':_0x2458('0x23')});if(_0x6886b1[_0x2458('0x1b')]['length']){_0x16686b=_[_0x2458('0x24')](_0x6886b1[_0x2458('0x1b')]);}}if(_0x16686b){logger[_0x2458('0x16')]('Enduser\x20found!');return _0x16686b;}else{logger[_0x2458('0x16')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x2458('0xe')]('%s/users.json',_0x42be79[_0x2458('0x10')]),'method':'POST','body':{'user':{'role':_0x2458('0x23'),'name':util[_0x2458('0xe')](_0x2458('0x25'),_0x36f87d||_0x1e5826),'phone':_0x1e5826}}})[_0x2458('0x19')](function(_0x3fd56e){logger[_0x2458('0x16')](_0x2458('0x26'));return _0x3fd56e['user'];});}});}function getAuth(_0x4ef7fd){var _0x49be1d;if(_0x4ef7fd[_0x2458('0x27')]==='password'){_0x49be1d=util[_0x2458('0xe')](_0x2458('0x28'),_0x4ef7fd[_0x2458('0x29')],_0x4ef7fd[_0x2458('0x2a')]);}else if(_0x4ef7fd[_0x2458('0x27')]===_0x2458('0x2b')){_0x49be1d=util[_0x2458('0xe')]('%s/token:%s',_0x4ef7fd[_0x2458('0x29')],_0x4ef7fd[_0x2458('0x2b')]);}return util[_0x2458('0xe')](_0x2458('0x2c'),new Buffer(_0x49be1d)[_0x2458('0x2d')](_0x2458('0x2e')));}function request(_0x4cb9f7){logger['debug'](_0x2458('0x2f'),JSON['stringify'](_0x4cb9f7));return rp(_[_0x2458('0x9')](_0x4cb9f7,{'method':_0x2458('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x4ddc23,_0x37a94e){var _0x535a30=[];if(_0x4ddc23&&_0x4ddc23[_0x2458('0x22')]>0x0){_0x535a30=_[_0x2458('0x31')](_0x4ddc23,_0x37a94e);}return _0x535a30;}function getCustomFields(_0x3bd931,_0x5a23b5){var _0x54c236=[];var _0x28f361={'custom_fields':[]};if(_0x3bd931['length']>0x0){_['forEach'](_0x3bd931,function(_0x521fa1){if(_['includes']([_0x2458('0x32'),'picklist'],_0x521fa1[_0x2458('0x33')])&&_0x521fa1[_0x2458('0x34')]&&!_0x521fa1[_0x2458('0x35')]){_0x28f361[_0x521fa1[_0x2458('0x34')]['toLowerCase']()]=_0x521fa1[_0x2458('0x36')]['toString']();}else if(_[_0x2458('0x37')]([_0x2458('0x32'),_0x2458('0x38')],_0x521fa1['type'])&&_0x521fa1[_0x2458('0x39')]&&_0x521fa1[_0x2458('0x35')]){_0x28f361[_0x2458('0x3a')][_0x2458('0x3b')]({'id':_0x521fa1[_0x2458('0x39')],'value':_0x521fa1['content'][_0x2458('0x2d')]()});}else if(_0x521fa1[_0x2458('0x33')]===_0x2458('0x3c')&&_0x521fa1[_0x2458('0x3d')]&&_0x521fa1[_0x2458('0x39')]&&_0x521fa1[_0x2458('0x35')]){_0x5a23b5[_0x521fa1[_0x2458('0x3d')]]&&_0x28f361[_0x2458('0x3a')]['push']({'id':_0x521fa1[_0x2458('0x39')],'value':_0x5a23b5[_0x521fa1[_0x2458('0x3d')]][_0x2458('0x2d')]()});}else if(_0x521fa1[_0x2458('0x33')]===_0x2458('0x3e')&&_0x521fa1['Variable']&&_0x521fa1[_0x2458('0x3f')][_0x2458('0x12')]&&_0x521fa1[_0x2458('0x39')]&&_0x521fa1[_0x2458('0x35')]){_0x5a23b5[_0x521fa1['Variable'][_0x2458('0x12')][_0x2458('0x40')]()]&&_0x28f361[_0x2458('0x3a')][_0x2458('0x3b')]({'id':_0x521fa1[_0x2458('0x39')],'value':_0x5a23b5[_0x521fa1['Variable'][_0x2458('0x12')][_0x2458('0x40')]()][_0x2458('0x2d')]()});}});}return _0x28f361;}exports[_0x2458('0x41')]=function(_0x489b11,_0x34c71d,_0x371229,_0x26bef7,_0x37e750,_0x480978){var _0x2480dc,_0x2c1d64;_0x480978[_0x2458('0x10')]=intUtil[_0x2458('0x42')](_0x480978[_0x2458('0x10')]);_0x480978[_0x2458('0x43')]=intUtil[_0x2458('0x42')](_0x480978[_0x2458('0x43')]);if(_0x37e750&&_0x37e750[_0x2458('0x44')]){logger[_0x2458('0x16')]('[QUEUE]',_0x2458('0x45'));_0x34c71d[_0x2458('0x46')]=util[_0x2458('0xe')](_0x2458('0x47'),_0x480978[_0x2458('0x43')],_0x34c71d['uniqueid'],md5(_0x34c71d[_0x2458('0x48')]));}else{_0x34c71d['recordingURL']='';}headers[_0x2458('0x49')]=getAuth(_0x480978);return getUser(_0x480978,_0x26bef7[_0x2458('0x4a')])[_0x2458('0x19')](function(_0x191714){_0x2480dc=_0x191714;logger[_0x2458('0x16')](_0x2458('0x4b'),_0x2480dc['id']);return getEndUser(_0x480978,_0x34c71d['calleridname'],_0x34c71d[_0x2458('0x4c')]);})[_0x2458('0x19')](function(_0x562867){_0x2c1d64=_0x562867;logger[_0x2458('0x16')](_0x2458('0x4d'),_0x2c1d64['id']);return getTicket(_0x480978,_0x2480dc,_0x2c1d64,_0x371229,_0x34c71d);})[_0x2458('0x19')](function(_0xc6d691){if(_0xc6d691){logger[_0x2458('0x16')]('The\x20Ticket\x20ID\x20is:',_0xc6d691['id']);switch(_0x480978[_0x2458('0x33')]){case'integrationTab':logger[_0x2458('0x16')]('[QUEUE]',_0x2458('0x4e'));return request({'uri':util['format'](_0x2458('0x4f'),_0x480978['remoteUri'],_0x2480dc['id'],_0xc6d691['id']),'method':_0x2458('0x50')});case _0x2458('0x51'):logger[_0x2458('0x16')](_0x2458('0x52'),_0x2458('0x53'));emit(util[_0x2458('0xe')](_0x2458('0x54'),_0x26bef7[_0x2458('0x12')]),_0x2458('0x55'),{'uri':util[_0x2458('0xe')](_0x2458('0x56'),_0x480978[_0x2458('0x10')][_0x2458('0x57')](_0x2458('0x58'),''),_0xc6d691['id'])});break;default:logger[_0x2458('0x59')](_0x2458('0x52'),_0x2458('0x5a'));}}})[_0x2458('0x5b')](function(_0x4f4a3d){logger[_0x2458('0x59')](_0x2458('0x5c'),util[_0x2458('0x5d')](_0x4f4a3d,{'showHidden':!![],'depth':null}));});};exports[_0x2458('0x5e')]=function(_0x41cfa6,_0x488838,_0x8d00b0,_0x41f65b,_0x519dfb,_0x121af7,_0x143f19){var _0x48c403,_0x392b3d;_0x121af7[_0x2458('0x10')]=intUtil[_0x2458('0x42')](_0x121af7[_0x2458('0x10')]);_0x121af7[_0x2458('0x43')]=intUtil[_0x2458('0x42')](_0x121af7['serverUrl']);if(_0x143f19&&_0x143f19[_0x2458('0x5f')]&&_0x143f19[_0x2458('0x5f')]!==_0x2458('0x60')){logger[_0x2458('0x16')]('[OUTBOUND]',_0x2458('0x45'));_0x488838[_0x2458('0x46')]=util[_0x2458('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x121af7['serverUrl'],_0x488838[_0x2458('0x48')],md5(_0x488838['uniqueid']));}headers[_0x2458('0x49')]=getAuth(_0x121af7);return getUser(_0x121af7,_0x41f65b[_0x2458('0x4a')])['then'](function(_0x268adc){_0x48c403=_0x268adc;logger[_0x2458('0x16')](_0x2458('0x4b'),_0x48c403['id']);return getEndUser(_0x121af7,_0x488838[_0x2458('0x61')],_0x488838[_0x2458('0x62')]);})[_0x2458('0x19')](function(_0x2962b0){_0x392b3d=_0x2962b0;logger[_0x2458('0x16')](_0x2458('0x4d'),_0x392b3d['id']);return getTicket(_0x121af7,_0x48c403,_0x392b3d,_0x8d00b0,_0x488838);})[_0x2458('0x19')](function(_0x389749){if(_0x389749){logger[_0x2458('0x16')](_0x2458('0x63'),_0x389749['id']);switch(_0x121af7[_0x2458('0x33')]){case _0x2458('0x64'):logger[_0x2458('0x16')](_0x2458('0x65'),_0x2458('0x4e'));return request({'uri':util[_0x2458('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x121af7[_0x2458('0x10')],_0x48c403['id'],_0x389749['id']),'method':'POST'});case _0x2458('0x51'):logger[_0x2458('0x16')](_0x2458('0x65'),_0x2458('0x53'));emit(util['format']('user:%s',_0x41f65b['name']),_0x2458('0x55'),{'uri':util[_0x2458('0xe')](_0x2458('0x56'),_0x121af7['remoteUri'][_0x2458('0x57')](_0x2458('0x58'),''),_0x389749['id'])});break;default:logger[_0x2458('0x59')](_0x2458('0x65'),_0x2458('0x5a'));}}})['catch'](function(_0x54e547){logger[_0x2458('0x59')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x2458('0x5d')](_0x54e547,{'showHidden':!![],'depth':null}));});};exports[_0x2458('0x66')]=function(_0xd6c2cb,_0x7b6ee,_0x53fa1c,_0x48e55e,_0x5bec7c,_0x4264b9){var _0x255b59,_0x139974;_0x4264b9['remoteUri']=intUtil[_0x2458('0x42')](_0x4264b9['remoteUri']);_0x4264b9['serverUrl']=intUtil['stripTrailingSlash'](_0x4264b9['serverUrl']);if(_0x5bec7c&&_0x5bec7c[_0x2458('0x44')]){logger[_0x2458('0x16')]('['+_0x7b6ee['lastevent']['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x7b6ee[_0x2458('0x46')]=util[_0x2458('0xe')](_0x2458('0x47'),_0x4264b9[_0x2458('0x43')],_0x7b6ee[_0x2458('0x48')],md5(_0x7b6ee[_0x2458('0x48')]));}else{_0x7b6ee['recordingURL']='';}headers[_0x2458('0x49')]=getAuth(_0x4264b9);return getUser(_0x4264b9)[_0x2458('0x19')](function(_0x15eae7){_0x255b59=_0x15eae7;logger[_0x2458('0x16')](_0x2458('0x4b'),_0x255b59['id']);return getEndUser(_0x4264b9,_0x7b6ee[_0x2458('0x67')],_0x7b6ee[_0x2458('0x4c')]);})[_0x2458('0x19')](function(_0x1bff92){_0x139974=_0x1bff92;logger[_0x2458('0x16')](_0x2458('0x4d'),_0x139974['id']);return getTicket(_0x4264b9,_0x255b59,_0x139974,_0x53fa1c,_0x7b6ee);})['then'](function(_0x286f70){if(_0x286f70){logger[_0x2458('0x16')](_0x2458('0x63'),_0x286f70['id']);}})[_0x2458('0x5b')](function(_0x13106c){logger[_0x2458('0x59')]('['+_0x7b6ee[_0x2458('0x68')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x2458('0x5d')](_0x13106c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff