// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xbbc5=['Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','toString','base64','debug','GET','map','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','string','idField','custom_fields','push','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','destcalleridnum','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','calleridname','\x20Error\x20running\x20Zendesk\x20integration','lodash','ioredis','./util','../../../../config/environment','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','remoteUri','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','then','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Caller\x20-\x20%s'];(function(_0x2a453b,_0x479c50){var _0x132f79=function(_0x5e3d83){while(--_0x5e3d83){_0x2a453b['push'](_0x2a453b['shift']());}};_0x132f79(++_0x479c50);}(_0xbbc5,0x11a));var _0x5bbc=function(_0x321bb2,_0x202794){_0x321bb2=_0x321bb2-0x0;var _0x9c12ed=_0xbbc5[_0x321bb2];return _0x9c12ed;};'use strict';var _=require(_0x5bbc('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require('util');var Redis=require(_0x5bbc('0x1'));var intUtil=require(_0x5bbc('0x2'));var config=require(_0x5bbc('0x3'));var logger=require('../../../../config/logger')(_0x5bbc('0x4'));config[_0x5bbc('0x5')]=_[_0x5bbc('0x6')](config[_0x5bbc('0x5')],{'host':'localhost','port':0x18eb});var io=require(_0x5bbc('0x7'))(new Redis(config[_0x5bbc('0x5')]));function emit(_0x1298d4,_0x49f786,_0x4deea){io['to'](_0x1298d4)[_0x5bbc('0x8')](_0x49f786,_0x4deea);}var headers={'Content-Type':_0x5bbc('0x9'),'Accept':'application/json'};function getTicket(_0x43809e,_0x13b300,_0x512a42,_0xd9198d,_0x50fee3){logger[_0x5bbc('0xa')]('Creating\x20new\x20ticket...');return request({'uri':util['format']('%s/tickets.json',_0x43809e['remoteUri']),'method':_0x5bbc('0xb'),'body':{'ticket':_[_0x5bbc('0xc')]({'requester_id':_0x512a42['id'],'submitter_id':_0x13b300?_0x13b300['id']:undefined,'assignee_id':_0x13b300?_0x13b300['id']:undefined,'tags':getTags(_0xd9198d[_0x5bbc('0xd')],_0x5bbc('0xe')),'subject':intUtil[_0x5bbc('0xf')](_0xd9198d[_0x5bbc('0x10')],_0x50fee3,'\x20'),'description':intUtil[_0x5bbc('0xf')](_0xd9198d[_0x5bbc('0x11')],_0x50fee3,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5bbc('0xf')](_0xd9198d[_0x5bbc('0x11')],_0x50fee3,'\x0a')}},getCustomFields(_0xd9198d[_0x5bbc('0x12')],_0x50fee3))}})['then'](function(_0xc39e6c){logger[_0x5bbc('0xa')](_0x5bbc('0x13'));return _0xc39e6c[_0x5bbc('0x14')];});}function getUser(_0x4af6a6,_0x2c253e){if(intUtil[_0x5bbc('0x15')](_0x2c253e)){logger['info'](_0x5bbc('0x16'),_0x2c253e);return request({'uri':util[_0x5bbc('0x17')]('%s/search.json',_0x4af6a6[_0x5bbc('0x18')]),'qs':{'query':util[_0x5bbc('0x17')](_0x5bbc('0x19'),_0x2c253e)}})['then'](function(_0x44bb1f){if(_0x44bb1f[_0x5bbc('0x1a')]){logger['info']('Agent\x20found!');return _[_0x5bbc('0x1b')](_0x44bb1f[_0x5bbc('0x1c')],{'email':_0x2c253e,'role':_0x5bbc('0x1d')});}else{logger[_0x5bbc('0xa')](_0x5bbc('0x1e'));return request({'uri':util['format'](_0x5bbc('0x1f'),_0x4af6a6[_0x5bbc('0x18')])})[_0x5bbc('0x20')](function(_0x70b3eb){logger[_0x5bbc('0xa')](_0x5bbc('0x21'));return _0x70b3eb['user'];});}});}else{logger[_0x5bbc('0xa')](_0x5bbc('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x4af6a6[_0x5bbc('0x18')])})[_0x5bbc('0x20')](function(_0x6abff6){logger[_0x5bbc('0xa')]('Admin\x20account\x20selected.');return _0x6abff6[_0x5bbc('0x22')];});}}function getEndUser(_0xebe8be,_0x3d9e0b,_0x1e3ba1){logger[_0x5bbc('0xa')](_0x5bbc('0x23'),_0x1e3ba1);return request({'uri':util[_0x5bbc('0x17')]('%s/search.json',_0xebe8be[_0x5bbc('0x18')]),'qs':{'query':util[_0x5bbc('0x17')](_0x5bbc('0x24'),_0x1e3ba1)}})[_0x5bbc('0x20')](function(_0x3ad8e2){var _0x3f0c84;if(_0x3ad8e2[_0x5bbc('0x1c')]['length']){_0x3ad8e2[_0x5bbc('0x1c')]=_['filter'](_0x3ad8e2[_0x5bbc('0x1c')],{'suspended':![],'role':'end-user'});if(_0x3ad8e2[_0x5bbc('0x1c')][_0x5bbc('0x25')]){_0x3f0c84=_['first'](_0x3ad8e2['results']);}}if(_0x3f0c84){logger['info'](_0x5bbc('0x26'));return _0x3f0c84;}else{logger[_0x5bbc('0xa')](_0x5bbc('0x27'));return request({'uri':util['format']('%s/users.json',_0xebe8be['remoteUri']),'method':'POST','body':{'user':{'role':_0x5bbc('0x28'),'name':util[_0x5bbc('0x17')](_0x5bbc('0x29'),_0x3d9e0b||_0x1e3ba1),'phone':_0x1e3ba1}}})['then'](function(_0x573fcf){logger[_0x5bbc('0xa')](_0x5bbc('0x2a'));return _0x573fcf['user'];});}});}function getAuth(_0x3fbc83){var _0x484b1d;if(_0x3fbc83[_0x5bbc('0x2b')]===_0x5bbc('0x2c')){_0x484b1d=util[_0x5bbc('0x17')](_0x5bbc('0x2d'),_0x3fbc83[_0x5bbc('0x2e')],_0x3fbc83['password']);}else if(_0x3fbc83[_0x5bbc('0x2b')]==='token'){_0x484b1d=util['format'](_0x5bbc('0x2f'),_0x3fbc83[_0x5bbc('0x2e')],_0x3fbc83[_0x5bbc('0x30')]);}return util['format'](_0x5bbc('0x31'),new Buffer(_0x484b1d)[_0x5bbc('0x32')](_0x5bbc('0x33')));}function request(_0x25f22b){logger[_0x5bbc('0x34')]('[HTTP]',JSON['stringify'](_0x25f22b));return rp(_[_0x5bbc('0x6')](_0x25f22b,{'method':_0x5bbc('0x35'),'headers':headers,'json':!![]}));}function getTags(_0xc520a6,_0x9647be){var _0x1f661f=[];if(_0xc520a6&&_0xc520a6[_0x5bbc('0x25')]>0x0){_0x1f661f=_[_0x5bbc('0x36')](_0xc520a6,_0x9647be);}return _0x1f661f;}function getCustomFields(_0x5442d9,_0x48f94f){var _0xe51371=[];var _0x803dcf={'custom_fields':[]};if(_0x5442d9['length']>0x0){_[_0x5bbc('0x37')](_0x5442d9,function(_0x209335){if(_[_0x5bbc('0x38')](['string',_0x5bbc('0x39')],_0x209335[_0x5bbc('0x3a')])&&_0x209335[_0x5bbc('0x3b')]&&!_0x209335[_0x5bbc('0x3c')]){_0x803dcf[_0x209335[_0x5bbc('0x3b')][_0x5bbc('0x3d')]()]=_0x209335[_0x5bbc('0x3e')][_0x5bbc('0x32')]();}else if(_[_0x5bbc('0x38')]([_0x5bbc('0x3f'),_0x5bbc('0x39')],_0x209335['type'])&&_0x209335[_0x5bbc('0x40')]&&_0x209335[_0x5bbc('0x3c')]){_0x803dcf[_0x5bbc('0x41')][_0x5bbc('0x42')]({'id':_0x209335['idField'],'value':_0x209335[_0x5bbc('0x3e')][_0x5bbc('0x32')]()});}else if(_0x209335[_0x5bbc('0x3a')]==='variable'&&_0x209335['variableName']&&_0x209335['idField']&&_0x209335[_0x5bbc('0x3c')]){_0x48f94f[_0x209335[_0x5bbc('0x43')]]&&_0x803dcf[_0x5bbc('0x41')][_0x5bbc('0x42')]({'id':_0x209335[_0x5bbc('0x40')],'value':_0x48f94f[_0x209335[_0x5bbc('0x43')]][_0x5bbc('0x32')]()});}else if(_0x209335[_0x5bbc('0x3a')]===_0x5bbc('0x44')&&_0x209335[_0x5bbc('0x45')]&&_0x209335[_0x5bbc('0x45')]['name']&&_0x209335[_0x5bbc('0x40')]&&_0x209335['customField']){_0x48f94f[_0x209335[_0x5bbc('0x45')]['name'][_0x5bbc('0x3d')]()]&&_0x803dcf[_0x5bbc('0x41')][_0x5bbc('0x42')]({'id':_0x209335[_0x5bbc('0x40')],'value':_0x48f94f[_0x209335[_0x5bbc('0x45')]['name'][_0x5bbc('0x3d')]()][_0x5bbc('0x32')]()});}});}return _0x803dcf;}exports[_0x5bbc('0x46')]=function(_0x18a780,_0x1b1b8c,_0x4d347f,_0x38ae24,_0x4b09c1,_0x11497d){var _0x23741a,_0x5a00ad;_0x11497d['remoteUri']=intUtil['stripTrailingSlash'](_0x11497d[_0x5bbc('0x18')]);_0x11497d[_0x5bbc('0x47')]=intUtil[_0x5bbc('0x48')](_0x11497d[_0x5bbc('0x47')]);if(_0x4b09c1&&_0x4b09c1[_0x5bbc('0x49')]){logger[_0x5bbc('0xa')]('[QUEUE]',_0x5bbc('0x4a'));_0x1b1b8c['recordingURL']=util['format'](_0x5bbc('0x4b'),_0x11497d['serverUrl'],_0x1b1b8c[_0x5bbc('0x4c')],md5(_0x1b1b8c['uniqueid']));}else{_0x1b1b8c[_0x5bbc('0x4d')]='';}headers[_0x5bbc('0x4e')]=getAuth(_0x11497d);return getUser(_0x11497d,_0x38ae24[_0x5bbc('0x4f')])['then'](function(_0x3f419a){_0x23741a=_0x3f419a;logger[_0x5bbc('0xa')](_0x5bbc('0x50'),_0x23741a['id']);return getEndUser(_0x11497d,_0x1b1b8c['calleridname'],_0x1b1b8c[_0x5bbc('0x51')]);})[_0x5bbc('0x20')](function(_0x4c57ac){_0x5a00ad=_0x4c57ac;logger[_0x5bbc('0xa')](_0x5bbc('0x52'),_0x5a00ad['id']);return getTicket(_0x11497d,_0x23741a,_0x5a00ad,_0x4d347f,_0x1b1b8c);})[_0x5bbc('0x20')](function(_0x2a5ad5){if(_0x2a5ad5){logger['info']('The\x20Ticket\x20ID\x20is:',_0x2a5ad5['id']);switch(_0x11497d[_0x5bbc('0x3a')]){case _0x5bbc('0x53'):logger[_0x5bbc('0xa')](_0x5bbc('0x54'),_0x5bbc('0x55'));return request({'uri':util[_0x5bbc('0x17')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x11497d[_0x5bbc('0x18')],_0x23741a['id'],_0x2a5ad5['id']),'method':_0x5bbc('0xb')});case _0x5bbc('0x56'):logger['info'](_0x5bbc('0x54'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x5bbc('0x17')](_0x5bbc('0x57'),_0x38ae24[_0x5bbc('0xe')]),_0x5bbc('0x58'),{'uri':util[_0x5bbc('0x17')](_0x5bbc('0x59'),_0x11497d['remoteUri'][_0x5bbc('0x5a')](_0x5bbc('0x5b'),''),_0x2a5ad5['id'])});break;default:logger[_0x5bbc('0x5c')]('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x5bbc('0x5d')](function(_0x16ce85){logger[_0x5bbc('0x5c')](_0x5bbc('0x5e'),util[_0x5bbc('0x5f')](_0x16ce85,{'showHidden':!![],'depth':null}));});};exports[_0x5bbc('0x60')]=function(_0x3e0b05,_0x4c0fc3,_0x2b8456,_0x3432fc,_0x498241,_0x49a6ef,_0x2f7f0a){var _0x424803,_0x367560;_0x49a6ef[_0x5bbc('0x18')]=intUtil[_0x5bbc('0x48')](_0x49a6ef[_0x5bbc('0x18')]);_0x49a6ef[_0x5bbc('0x47')]=intUtil[_0x5bbc('0x48')](_0x49a6ef[_0x5bbc('0x47')]);if(_0x2f7f0a&&_0x2f7f0a[_0x5bbc('0x61')]&&_0x2f7f0a[_0x5bbc('0x61')]!==_0x5bbc('0x62')){logger['info']('[OUTBOUND]',_0x5bbc('0x4a'));_0x4c0fc3[_0x5bbc('0x4d')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x49a6ef[_0x5bbc('0x47')],_0x4c0fc3[_0x5bbc('0x4c')],md5(_0x4c0fc3['uniqueid']));}headers[_0x5bbc('0x4e')]=getAuth(_0x49a6ef);return getUser(_0x49a6ef,_0x3432fc[_0x5bbc('0x4f')])[_0x5bbc('0x20')](function(_0x2e66ef){_0x424803=_0x2e66ef;logger['info']('The\x20User\x20ID\x20is:',_0x424803['id']);return getEndUser(_0x49a6ef,_0x4c0fc3['destcalleridname'],_0x4c0fc3[_0x5bbc('0x63')]);})[_0x5bbc('0x20')](function(_0x479fc2){_0x367560=_0x479fc2;logger['info']('The\x20Enduser\x20ID\x20is:',_0x367560['id']);return getTicket(_0x49a6ef,_0x424803,_0x367560,_0x2b8456,_0x4c0fc3);})[_0x5bbc('0x20')](function(_0x2c34f2){if(_0x2c34f2){logger[_0x5bbc('0xa')]('The\x20Ticket\x20ID\x20is:',_0x2c34f2['id']);switch(_0x49a6ef[_0x5bbc('0x3a')]){case _0x5bbc('0x53'):logger[_0x5bbc('0xa')](_0x5bbc('0x64'),_0x5bbc('0x55'));return request({'uri':util[_0x5bbc('0x17')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x49a6ef[_0x5bbc('0x18')],_0x424803['id'],_0x2c34f2['id']),'method':_0x5bbc('0xb')});case'newTab':logger[_0x5bbc('0xa')](_0x5bbc('0x64'),_0x5bbc('0x65'));emit(util['format']('user:%s',_0x3432fc[_0x5bbc('0xe')]),_0x5bbc('0x58'),{'uri':util[_0x5bbc('0x17')](_0x5bbc('0x59'),_0x49a6ef[_0x5bbc('0x18')]['replace'](_0x5bbc('0x5b'),''),_0x2c34f2['id'])});break;default:logger[_0x5bbc('0x5c')](_0x5bbc('0x64'),_0x5bbc('0x66'));}}})[_0x5bbc('0x5d')](function(_0x14359c){logger[_0x5bbc('0x5c')](_0x5bbc('0x67'),util[_0x5bbc('0x5f')](_0x14359c,{'showHidden':!![],'depth':null}));});};exports[_0x5bbc('0x68')]=function(_0x5dcd5e,_0x2123a1,_0x175e19,_0x1840fa,_0x332710,_0x5eca2b){var _0x43964e,_0x4facef;_0x5eca2b[_0x5bbc('0x18')]=intUtil[_0x5bbc('0x48')](_0x5eca2b['remoteUri']);_0x5eca2b[_0x5bbc('0x47')]=intUtil[_0x5bbc('0x48')](_0x5eca2b['serverUrl']);if(_0x332710&&_0x332710[_0x5bbc('0x49')]){logger['info']('['+_0x2123a1['lastevent'][_0x5bbc('0x69')]()+']',_0x5bbc('0x4a'));_0x2123a1['recordingURL']=util[_0x5bbc('0x17')](_0x5bbc('0x4b'),_0x5eca2b[_0x5bbc('0x47')],_0x2123a1[_0x5bbc('0x4c')],md5(_0x2123a1['uniqueid']));}else{_0x2123a1[_0x5bbc('0x4d')]='';}headers[_0x5bbc('0x4e')]=getAuth(_0x5eca2b);return getUser(_0x5eca2b)['then'](function(_0x27c20a){_0x43964e=_0x27c20a;logger[_0x5bbc('0xa')](_0x5bbc('0x50'),_0x43964e['id']);return getEndUser(_0x5eca2b,_0x2123a1[_0x5bbc('0x6a')],_0x2123a1[_0x5bbc('0x51')]);})['then'](function(_0x3ce97a){_0x4facef=_0x3ce97a;logger[_0x5bbc('0xa')]('The\x20Enduser\x20ID\x20is:',_0x4facef['id']);return getTicket(_0x5eca2b,_0x43964e,_0x4facef,_0x175e19,_0x2123a1);})['then'](function(_0x50d01e){if(_0x50d01e){logger['info']('The\x20Ticket\x20ID\x20is:',_0x50d01e['id']);}})[_0x5bbc('0x5d')](function(_0x39604a){logger['error']('['+_0x2123a1['lastevent'][_0x5bbc('0x69')]()+']'+_0x5bbc('0x6b'),util[_0x5bbc('0x5f')](_0x39604a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xc4a2=['password','token','%s/token:%s','username','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string','picklist','type','customField','nameField','toLowerCase','content','idField','custom_fields','variable','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','%s/agent/tickets/%s','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','results','%s/users/me.json','remoteUri','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','authType'];(function(_0x55fc1b,_0x16d022){var _0x26257d=function(_0x5b7a91){while(--_0x5b7a91){_0x55fc1b['push'](_0x55fc1b['shift']());}};_0x26257d(++_0x16d022);}(_0xc4a2,0x1f3));var _0x2c4a=function(_0x25762b,_0x506ade){_0x25762b=_0x25762b-0x0;var _0x3f1cf4=_0xc4a2[_0x25762b];return _0x3f1cf4;};'use strict';var _=require(_0x2c4a('0x0'));var rp=require(_0x2c4a('0x1'));var md5=require(_0x2c4a('0x2'));var util=require('util');var Redis=require(_0x2c4a('0x3'));var intUtil=require(_0x2c4a('0x4'));var config=require(_0x2c4a('0x5'));var logger=require(_0x2c4a('0x6'))('zendesk');config['redis']=_['defaults'](config[_0x2c4a('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2c4a('0x7')]));function emit(_0x10e852,_0x572392,_0x36f669){io['to'](_0x10e852)['emit'](_0x572392,_0x36f669);}var headers={'Content-Type':_0x2c4a('0x8'),'Accept':_0x2c4a('0x8')};function getTicket(_0x5f1eac,_0xa89fa2,_0x401316,_0x3df274,_0x55eb68){logger[_0x2c4a('0x9')](_0x2c4a('0xa'));return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0xc'),_0x5f1eac['remoteUri']),'method':_0x2c4a('0xd'),'body':{'ticket':_['merge']({'requester_id':_0x401316['id'],'submitter_id':_0xa89fa2?_0xa89fa2['id']:undefined,'assignee_id':_0xa89fa2?_0xa89fa2['id']:undefined,'tags':getTags(_0x3df274[_0x2c4a('0xe')],_0x2c4a('0xf')),'subject':intUtil[_0x2c4a('0x10')](_0x3df274[_0x2c4a('0x11')],_0x55eb68,'\x20'),'description':intUtil['getString'](_0x3df274['Descriptions'],_0x55eb68,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2c4a('0x10')](_0x3df274[_0x2c4a('0x12')],_0x55eb68,'\x0a')}},getCustomFields(_0x3df274[_0x2c4a('0x13')],_0x55eb68))}})[_0x2c4a('0x14')](function(_0x1faf49){logger[_0x2c4a('0x9')](_0x2c4a('0x15'));return _0x1faf49['ticket'];});}function getUser(_0x26ed2c,_0x5d52a0){if(intUtil['validateEmail'](_0x5d52a0)){logger[_0x2c4a('0x9')](_0x2c4a('0x16'),_0x5d52a0);return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x17'),_0x26ed2c['remoteUri']),'qs':{'query':util[_0x2c4a('0xb')]('type:user\x20role:agent\x20email:%s',_0x5d52a0)}})[_0x2c4a('0x14')](function(_0xcedc2f){if(_0xcedc2f[_0x2c4a('0x18')]){logger[_0x2c4a('0x9')](_0x2c4a('0x19'));return _[_0x2c4a('0x1a')](_0xcedc2f[_0x2c4a('0x1b')],{'email':_0x5d52a0,'role':'agent'});}else{logger[_0x2c4a('0x9')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x1c'),_0x26ed2c[_0x2c4a('0x1d')])})[_0x2c4a('0x14')](function(_0x5b8408){logger['info'](_0x2c4a('0x1e'));return _0x5b8408[_0x2c4a('0x1f')];});}});}else{logger['info'](_0x2c4a('0x20'));return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x1c'),_0x26ed2c[_0x2c4a('0x1d')])})[_0x2c4a('0x14')](function(_0xfcd1e3){logger[_0x2c4a('0x9')](_0x2c4a('0x1e'));return _0xfcd1e3[_0x2c4a('0x1f')];});}}function getEndUser(_0x376385,_0x455590,_0x5d4cf5){logger[_0x2c4a('0x9')](_0x2c4a('0x21'),_0x5d4cf5);return request({'uri':util['format'](_0x2c4a('0x17'),_0x376385[_0x2c4a('0x1d')]),'qs':{'query':util['format'](_0x2c4a('0x22'),_0x5d4cf5)}})[_0x2c4a('0x14')](function(_0xedac82){var _0x111c11;if(_0xedac82[_0x2c4a('0x1b')][_0x2c4a('0x23')]){_0xedac82[_0x2c4a('0x1b')]=_[_0x2c4a('0x24')](_0xedac82['results'],{'suspended':![],'role':'end-user'});if(_0xedac82[_0x2c4a('0x1b')]['length']){_0x111c11=_[_0x2c4a('0x25')](_0xedac82[_0x2c4a('0x1b')]);}}if(_0x111c11){logger[_0x2c4a('0x9')]('Enduser\x20found!');return _0x111c11;}else{logger[_0x2c4a('0x9')](_0x2c4a('0x26'));return request({'uri':util[_0x2c4a('0xb')]('%s/users.json',_0x376385[_0x2c4a('0x1d')]),'method':'POST','body':{'user':{'role':'end-user','name':util[_0x2c4a('0xb')]('Caller\x20-\x20%s',_0x455590||_0x5d4cf5),'phone':_0x5d4cf5}}})[_0x2c4a('0x14')](function(_0x44a17d){logger[_0x2c4a('0x9')](_0x2c4a('0x27'));return _0x44a17d['user'];});}});}function getAuth(_0x4ef714){var _0x1bd581;if(_0x4ef714[_0x2c4a('0x28')]===_0x2c4a('0x29')){_0x1bd581=util['format']('%s:%s',_0x4ef714['username'],_0x4ef714[_0x2c4a('0x29')]);}else if(_0x4ef714[_0x2c4a('0x28')]===_0x2c4a('0x2a')){_0x1bd581=util[_0x2c4a('0xb')](_0x2c4a('0x2b'),_0x4ef714[_0x2c4a('0x2c')],_0x4ef714['token']);}return util[_0x2c4a('0xb')](_0x2c4a('0x2d'),new Buffer(_0x1bd581)[_0x2c4a('0x2e')]('base64'));}function request(_0x53f154){logger[_0x2c4a('0x2f')](_0x2c4a('0x30'),JSON['stringify'](_0x53f154));return rp(_[_0x2c4a('0x31')](_0x53f154,{'method':_0x2c4a('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x2b930a,_0x48f810){var _0x2298b0=[];if(_0x2b930a&&_0x2b930a[_0x2c4a('0x23')]>0x0){_0x2298b0=_[_0x2c4a('0x33')](_0x2b930a,_0x48f810);}return _0x2298b0;}function getCustomFields(_0x50c8da,_0xe4288c){var _0x27001d=[];var _0x55029c={'custom_fields':[]};if(_0x50c8da[_0x2c4a('0x23')]>0x0){_[_0x2c4a('0x34')](_0x50c8da,function(_0x4ced6f){if(_[_0x2c4a('0x35')]([_0x2c4a('0x36'),_0x2c4a('0x37')],_0x4ced6f[_0x2c4a('0x38')])&&_0x4ced6f['nameField']&&!_0x4ced6f[_0x2c4a('0x39')]){_0x55029c[_0x4ced6f[_0x2c4a('0x3a')][_0x2c4a('0x3b')]()]=_0x4ced6f[_0x2c4a('0x3c')][_0x2c4a('0x2e')]();}else if(_[_0x2c4a('0x35')]([_0x2c4a('0x36'),_0x2c4a('0x37')],_0x4ced6f[_0x2c4a('0x38')])&&_0x4ced6f[_0x2c4a('0x3d')]&&_0x4ced6f[_0x2c4a('0x39')]){_0x55029c[_0x2c4a('0x3e')]['push']({'id':_0x4ced6f[_0x2c4a('0x3d')],'value':_0x4ced6f['content'][_0x2c4a('0x2e')]()});}else if(_0x4ced6f['type']===_0x2c4a('0x3f')&&_0x4ced6f[_0x2c4a('0x40')]&&_0x4ced6f[_0x2c4a('0x3d')]&&_0x4ced6f['customField']){_0xe4288c[_0x4ced6f['variableName']]&&_0x55029c[_0x2c4a('0x3e')][_0x2c4a('0x41')]({'id':_0x4ced6f[_0x2c4a('0x3d')],'value':_0xe4288c[_0x4ced6f[_0x2c4a('0x40')]][_0x2c4a('0x2e')]()});}else if(_0x4ced6f['type']===_0x2c4a('0x42')&&_0x4ced6f[_0x2c4a('0x43')]&&_0x4ced6f[_0x2c4a('0x43')][_0x2c4a('0xf')]&&_0x4ced6f[_0x2c4a('0x3d')]&&_0x4ced6f['customField']){_0xe4288c[_0x4ced6f[_0x2c4a('0x43')][_0x2c4a('0xf')][_0x2c4a('0x3b')]()]&&_0x55029c[_0x2c4a('0x3e')][_0x2c4a('0x41')]({'id':_0x4ced6f[_0x2c4a('0x3d')],'value':_0xe4288c[_0x4ced6f[_0x2c4a('0x43')]['name'][_0x2c4a('0x3b')]()][_0x2c4a('0x2e')]()});}});}return _0x55029c;}exports[_0x2c4a('0x44')]=function(_0xfba356,_0x37c11a,_0x28e6e4,_0x5c8fa7,_0x15e46a,_0x17b0c2){var _0x3b22ce,_0x48c89f;_0x17b0c2[_0x2c4a('0x1d')]=intUtil[_0x2c4a('0x45')](_0x17b0c2[_0x2c4a('0x1d')]);_0x17b0c2[_0x2c4a('0x46')]=intUtil[_0x2c4a('0x45')](_0x17b0c2['serverUrl']);if(_0x15e46a&&_0x15e46a[_0x2c4a('0x47')]){logger[_0x2c4a('0x9')](_0x2c4a('0x48'),_0x2c4a('0x49'));_0x37c11a[_0x2c4a('0x4a')]=util[_0x2c4a('0xb')](_0x2c4a('0x4b'),_0x17b0c2[_0x2c4a('0x46')],_0x37c11a[_0x2c4a('0x4c')],md5(_0x37c11a[_0x2c4a('0x4c')]));}else{_0x37c11a['recordingURL']='';}headers[_0x2c4a('0x4d')]=getAuth(_0x17b0c2);return getUser(_0x17b0c2,_0x5c8fa7[_0x2c4a('0x4e')])['then'](function(_0x526a13){_0x3b22ce=_0x526a13;logger[_0x2c4a('0x9')](_0x2c4a('0x4f'),_0x3b22ce['id']);return getEndUser(_0x17b0c2,_0x37c11a['calleridname'],_0x37c11a[_0x2c4a('0x50')]);})[_0x2c4a('0x14')](function(_0x4ed827){_0x48c89f=_0x4ed827;logger[_0x2c4a('0x9')](_0x2c4a('0x51'),_0x48c89f['id']);return getTicket(_0x17b0c2,_0x3b22ce,_0x48c89f,_0x28e6e4,_0x37c11a);})[_0x2c4a('0x14')](function(_0x43b8ee){if(_0x43b8ee){logger['info'](_0x2c4a('0x52'),_0x43b8ee['id']);switch(_0x17b0c2[_0x2c4a('0x38')]){case _0x2c4a('0x53'):logger[_0x2c4a('0x9')](_0x2c4a('0x48'),_0x2c4a('0x54'));return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x55'),_0x17b0c2[_0x2c4a('0x1d')],_0x3b22ce['id'],_0x43b8ee['id']),'method':_0x2c4a('0xd')});case _0x2c4a('0x56'):logger['info']('[QUEUE]',_0x2c4a('0x57'));emit(util['format'](_0x2c4a('0x58'),_0x5c8fa7[_0x2c4a('0xf')]),_0x2c4a('0x59'),{'uri':util[_0x2c4a('0xb')]('%s/agent/tickets/%s',_0x17b0c2[_0x2c4a('0x1d')][_0x2c4a('0x5a')](_0x2c4a('0x5b'),''),_0x43b8ee['id'])});break;default:logger['error'](_0x2c4a('0x48'),_0x2c4a('0x5c'));}}})['catch'](function(_0x574106){logger[_0x2c4a('0x5d')](_0x2c4a('0x5e'),util[_0x2c4a('0x5f')](_0x574106,{'showHidden':!![],'depth':null}));});};exports[_0x2c4a('0x60')]=function(_0x31589c,_0x492ac7,_0x3e525a,_0x1cef74,_0x3a7c91,_0x3359c4,_0x1be10f){var _0x448d9f,_0x31c2fa;_0x3359c4[_0x2c4a('0x1d')]=intUtil[_0x2c4a('0x45')](_0x3359c4[_0x2c4a('0x1d')]);_0x3359c4[_0x2c4a('0x46')]=intUtil['stripTrailingSlash'](_0x3359c4[_0x2c4a('0x46')]);if(_0x1be10f&&_0x1be10f[_0x2c4a('0x61')]&&_0x1be10f[_0x2c4a('0x61')]!==_0x2c4a('0x62')){logger['info'](_0x2c4a('0x63'),_0x2c4a('0x49'));_0x492ac7[_0x2c4a('0x4a')]=util[_0x2c4a('0xb')](_0x2c4a('0x4b'),_0x3359c4[_0x2c4a('0x46')],_0x492ac7[_0x2c4a('0x4c')],md5(_0x492ac7[_0x2c4a('0x4c')]));}headers[_0x2c4a('0x4d')]=getAuth(_0x3359c4);return getUser(_0x3359c4,_0x1cef74[_0x2c4a('0x4e')])['then'](function(_0x16c7a5){_0x448d9f=_0x16c7a5;logger['info'](_0x2c4a('0x4f'),_0x448d9f['id']);return getEndUser(_0x3359c4,_0x492ac7[_0x2c4a('0x64')],_0x492ac7['destcalleridnum']);})[_0x2c4a('0x14')](function(_0x606c9f){_0x31c2fa=_0x606c9f;logger[_0x2c4a('0x9')](_0x2c4a('0x51'),_0x31c2fa['id']);return getTicket(_0x3359c4,_0x448d9f,_0x31c2fa,_0x3e525a,_0x492ac7);})[_0x2c4a('0x14')](function(_0x2fec02){if(_0x2fec02){logger[_0x2c4a('0x9')]('The\x20Ticket\x20ID\x20is:',_0x2fec02['id']);switch(_0x3359c4[_0x2c4a('0x38')]){case _0x2c4a('0x53'):logger[_0x2c4a('0x9')](_0x2c4a('0x63'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format'](_0x2c4a('0x55'),_0x3359c4[_0x2c4a('0x1d')],_0x448d9f['id'],_0x2fec02['id']),'method':_0x2c4a('0xd')});case _0x2c4a('0x56'):logger['info'](_0x2c4a('0x63'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2c4a('0xb')](_0x2c4a('0x58'),_0x1cef74[_0x2c4a('0xf')]),'trigger:browser:url',{'uri':util['format'](_0x2c4a('0x65'),_0x3359c4[_0x2c4a('0x1d')][_0x2c4a('0x5a')](_0x2c4a('0x5b'),''),_0x2fec02['id'])});break;default:logger[_0x2c4a('0x5d')]('[OUTBOUND]',_0x2c4a('0x5c'));}}})[_0x2c4a('0x66')](function(_0x2b1388){logger[_0x2c4a('0x5d')](_0x2c4a('0x67'),util[_0x2c4a('0x5f')](_0x2b1388,{'showHidden':!![],'depth':null}));});};exports[_0x2c4a('0x68')]=function(_0x57dae0,_0x2cff67,_0x5b0a1b,_0x261aa1,_0xd723b7,_0x18add1){var _0x2b64cf,_0xee805f;_0x18add1['remoteUri']=intUtil[_0x2c4a('0x45')](_0x18add1['remoteUri']);_0x18add1[_0x2c4a('0x46')]=intUtil[_0x2c4a('0x45')](_0x18add1['serverUrl']);if(_0xd723b7&&_0xd723b7[_0x2c4a('0x47')]){logger['info']('['+_0x2cff67[_0x2c4a('0x69')][_0x2c4a('0x6a')]()+']',_0x2c4a('0x49'));_0x2cff67['recordingURL']=util['format'](_0x2c4a('0x4b'),_0x18add1[_0x2c4a('0x46')],_0x2cff67[_0x2c4a('0x4c')],md5(_0x2cff67[_0x2c4a('0x4c')]));}else{_0x2cff67['recordingURL']='';}headers['Authorization']=getAuth(_0x18add1);return getUser(_0x18add1)[_0x2c4a('0x14')](function(_0x2e9f8c){_0x2b64cf=_0x2e9f8c;logger['info'](_0x2c4a('0x4f'),_0x2b64cf['id']);return getEndUser(_0x18add1,_0x2cff67['calleridname'],_0x2cff67[_0x2c4a('0x50')]);})[_0x2c4a('0x14')](function(_0x2ff87e){_0xee805f=_0x2ff87e;logger[_0x2c4a('0x9')](_0x2c4a('0x51'),_0xee805f['id']);return getTicket(_0x18add1,_0x2b64cf,_0xee805f,_0x5b0a1b,_0x2cff67);})[_0x2c4a('0x14')](function(_0xa35b3d){if(_0xa35b3d){logger[_0x2c4a('0x9')](_0x2c4a('0x52'),_0xa35b3d['id']);}})[_0x2c4a('0x66')](function(_0x134f04){logger['error']('['+_0x2cff67[_0x2c4a('0x69')][_0x2c4a('0x6a')]()+']'+_0x2c4a('0x6b'),util[_0x2c4a('0x5f')](_0x134f04,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff