// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe821=['calleridname','calleridnum','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','results','length','filter','end-user','first','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','defaults','GET','forEach','type','string','customField','content','idField','custom_fields','variable','variableName','push','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','outbound','recordingFormat','none','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','[OUTBOUND]','newTab','Zendesk\x20account\x20type\x20not\x20recognized','inspect','unmanaged','lastevent'];(function(_0x55fa03,_0xcb96c2){var _0x2cd7cd=function(_0x56611f){while(--_0x56611f){_0x55fa03['push'](_0x55fa03['shift']());}};_0x2cd7cd(++_0xcb96c2);}(_0xe821,0x140));var _0x1e82=function(_0x4f9a25,_0x185795){_0x4f9a25=_0x4f9a25-0x0;var _0x4989e3=_0xe821[_0x4f9a25];return _0x4989e3;};'use strict';var _=require(_0x1e82('0x0'));var rp=require(_0x1e82('0x1'));var md5=require('md5');var util=require(_0x1e82('0x2'));var Redis=require(_0x1e82('0x3'));var intUtil=require(_0x1e82('0x4'));var config=require(_0x1e82('0x5'));var logger=require(_0x1e82('0x6'))('zendesk');config[_0x1e82('0x7')]=_['defaults'](config['redis'],{'host':_0x1e82('0x8'),'port':0x18eb});var io=require(_0x1e82('0x9'))(new Redis(config['redis']));function emit(_0xf2e848,_0x161b18,_0x53454f){io['to'](_0xf2e848)[_0x1e82('0xa')](_0x161b18,_0x53454f);}var headers={'Content-Type':_0x1e82('0xb'),'Accept':_0x1e82('0xb')};function getTicket(_0x59b0ba,_0x376a94,_0x344f0a,_0x4a61f1,_0x341ad8){logger[_0x1e82('0xc')](_0x1e82('0xd'));return request({'uri':util[_0x1e82('0xe')]('%s/tickets.json',_0x59b0ba[_0x1e82('0xf')]),'method':_0x1e82('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x344f0a['id'],'submitter_id':_0x376a94?_0x376a94['id']:undefined,'assignee_id':_0x376a94?_0x376a94['id']:undefined,'tags':getTags(_0x4a61f1[_0x1e82('0x11')],_0x1e82('0x12')),'subject':intUtil[_0x1e82('0x13')](_0x4a61f1[_0x1e82('0x14')],_0x341ad8,'\x20'),'description':intUtil[_0x1e82('0x13')](_0x4a61f1['Descriptions'],_0x341ad8,'\x0a'),'comment':{'public':![],'body':intUtil[_0x1e82('0x13')](_0x4a61f1[_0x1e82('0x15')],_0x341ad8,'\x0a')}},getCustomFields(_0x4a61f1[_0x1e82('0x16')],_0x341ad8))}})[_0x1e82('0x17')](function(_0x55bf70){logger['info'](_0x1e82('0x18'));return _0x55bf70['ticket'];});}function getUser(_0x5acdac,_0x448b72){if(intUtil[_0x1e82('0x19')](_0x448b72)){logger[_0x1e82('0xc')](_0x1e82('0x1a'),_0x448b72);return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x1b'),_0x5acdac[_0x1e82('0xf')]),'qs':{'query':util[_0x1e82('0xe')](_0x1e82('0x1c'),_0x448b72)}})[_0x1e82('0x17')](function(_0x54d890){if(_0x54d890[_0x1e82('0x1d')]){logger[_0x1e82('0xc')](_0x1e82('0x1e'));return _[_0x1e82('0x1f')](_0x54d890['results'],{'email':_0x448b72,'role':_0x1e82('0x20')});}else{logger[_0x1e82('0xc')](_0x1e82('0x21'));return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x22'),_0x5acdac['remoteUri'])})[_0x1e82('0x17')](function(_0x2c5655){logger[_0x1e82('0xc')]('Admin\x20account\x20selected.');return _0x2c5655[_0x1e82('0x23')];});}});}else{logger[_0x1e82('0xc')](_0x1e82('0x21'));return request({'uri':util[_0x1e82('0xe')]('%s/users/me.json',_0x5acdac[_0x1e82('0xf')])})[_0x1e82('0x17')](function(_0x4d544e){logger[_0x1e82('0xc')](_0x1e82('0x24'));return _0x4d544e[_0x1e82('0x23')];});}}function getEndUser(_0x33e62b,_0x3c18ac,_0x3b6160){logger[_0x1e82('0xc')](_0x1e82('0x25'),_0x3b6160);return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x1b'),_0x33e62b[_0x1e82('0xf')]),'qs':{'query':util[_0x1e82('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3b6160)}})[_0x1e82('0x17')](function(_0x6f7398){var _0x24e59f;if(_0x6f7398[_0x1e82('0x26')][_0x1e82('0x27')]){_0x6f7398[_0x1e82('0x26')]=_[_0x1e82('0x28')](_0x6f7398[_0x1e82('0x26')],{'suspended':![],'role':_0x1e82('0x29')});if(_0x6f7398[_0x1e82('0x26')][_0x1e82('0x27')]){_0x24e59f=_[_0x1e82('0x2a')](_0x6f7398[_0x1e82('0x26')]);}}if(_0x24e59f){logger[_0x1e82('0xc')]('Enduser\x20found!');return _0x24e59f;}else{logger[_0x1e82('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x2b'),_0x33e62b['remoteUri']),'method':_0x1e82('0x10'),'body':{'user':{'role':_0x1e82('0x29'),'name':util[_0x1e82('0xe')](_0x1e82('0x2c'),_0x3c18ac||_0x3b6160),'phone':_0x3b6160}}})[_0x1e82('0x17')](function(_0x15766e){logger[_0x1e82('0xc')](_0x1e82('0x2d'));return _0x15766e[_0x1e82('0x23')];});}});}function getAuth(_0x284973){var _0x294514;if(_0x284973[_0x1e82('0x2e')]===_0x1e82('0x2f')){_0x294514=util['format']('%s:%s',_0x284973[_0x1e82('0x30')],_0x284973['password']);}else if(_0x284973['authType']===_0x1e82('0x31')){_0x294514=util['format'](_0x1e82('0x32'),_0x284973['username'],_0x284973[_0x1e82('0x31')]);}return util['format'](_0x1e82('0x33'),new Buffer(_0x294514)[_0x1e82('0x34')](_0x1e82('0x35')));}function request(_0x4c20d1){logger[_0x1e82('0x36')]('[HTTP]',JSON[_0x1e82('0x37')](_0x4c20d1));return rp(_[_0x1e82('0x38')](_0x4c20d1,{'method':_0x1e82('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x3afae1,_0x1cda27){var _0x3dd53d=[];if(_0x3afae1&&_0x3afae1['length']>0x0){_0x3dd53d=_['map'](_0x3afae1,_0x1cda27);}return _0x3dd53d;}function getCustomFields(_0x66dc76,_0x4f8d65){var _0x589cf2=[];var _0x473d11={'custom_fields':[]};if(_0x66dc76['length']>0x0){_[_0x1e82('0x3a')](_0x66dc76,function(_0x489df1){if(_0x489df1[_0x1e82('0x3b')]===_0x1e82('0x3c')&&_0x489df1['nameField']&&!_0x489df1[_0x1e82('0x3d')]){_0x473d11[_0x489df1['nameField']['toLowerCase']()]=_0x489df1[_0x1e82('0x3e')][_0x1e82('0x34')]();}else if(_0x489df1[_0x1e82('0x3b')]===_0x1e82('0x3c')&&_0x489df1[_0x1e82('0x3f')]&&_0x489df1[_0x1e82('0x3d')]){_0x473d11[_0x1e82('0x40')]['push']({'id':_0x489df1[_0x1e82('0x3f')],'value':_0x489df1[_0x1e82('0x3e')][_0x1e82('0x34')]()});}else if(_0x489df1[_0x1e82('0x3b')]===_0x1e82('0x41')&&_0x489df1[_0x1e82('0x42')]&&_0x489df1[_0x1e82('0x3f')]&&_0x489df1['customField']){_0x4f8d65[_0x489df1[_0x1e82('0x42')]]&&_0x473d11[_0x1e82('0x40')][_0x1e82('0x43')]({'id':_0x489df1[_0x1e82('0x3f')],'value':_0x4f8d65[_0x489df1[_0x1e82('0x42')]][_0x1e82('0x34')]()});}else if(_0x489df1[_0x1e82('0x3b')]==='customVariable'&&_0x489df1[_0x1e82('0x44')]&&_0x489df1[_0x1e82('0x44')]['name']&&_0x489df1[_0x1e82('0x3f')]&&_0x489df1[_0x1e82('0x3d')]){_0x4f8d65[_0x489df1[_0x1e82('0x44')]['name'][_0x1e82('0x45')]()]&&_0x473d11[_0x1e82('0x40')][_0x1e82('0x43')]({'id':_0x489df1[_0x1e82('0x3f')],'value':_0x4f8d65[_0x489df1[_0x1e82('0x44')][_0x1e82('0x12')]['toLowerCase']()]['toString']()});}});}return _0x473d11;}exports[_0x1e82('0x46')]=function(_0x2fce2b,_0xb81fe8,_0x32c2bb,_0x3a08b4,_0x4189c9,_0x32d2d4){var _0x30b088,_0x335b84;_0x32d2d4[_0x1e82('0xf')]=intUtil[_0x1e82('0x47')](_0x32d2d4[_0x1e82('0xf')]);_0x32d2d4[_0x1e82('0x48')]=intUtil[_0x1e82('0x47')](_0x32d2d4[_0x1e82('0x48')]);if(_0x4189c9&&_0x4189c9[_0x1e82('0x49')]){logger[_0x1e82('0xc')](_0x1e82('0x4a'),'Recording\x20is\x20enabled!');_0xb81fe8[_0x1e82('0x4b')]=util[_0x1e82('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x32d2d4['serverUrl'],_0xb81fe8[_0x1e82('0x4c')],md5(_0xb81fe8[_0x1e82('0x4c')]));}else{_0xb81fe8[_0x1e82('0x4b')]='';}headers[_0x1e82('0x4d')]=getAuth(_0x32d2d4);return getUser(_0x32d2d4,_0x3a08b4['email'])[_0x1e82('0x17')](function(_0x44eb8e){_0x30b088=_0x44eb8e;logger[_0x1e82('0xc')]('The\x20User\x20ID\x20is:',_0x30b088['id']);return getEndUser(_0x32d2d4,_0xb81fe8['calleridname'],_0xb81fe8['calleridnum']);})[_0x1e82('0x17')](function(_0x19765d){_0x335b84=_0x19765d;logger[_0x1e82('0xc')](_0x1e82('0x4e'),_0x335b84['id']);return getTicket(_0x32d2d4,_0x30b088,_0x335b84,_0x32c2bb,_0xb81fe8);})[_0x1e82('0x17')](function(_0xa325b9){if(_0xa325b9){logger[_0x1e82('0xc')](_0x1e82('0x4f'),_0xa325b9['id']);switch(_0x32d2d4[_0x1e82('0x3b')]){case'integrationTab':logger[_0x1e82('0xc')](_0x1e82('0x4a'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x50'),_0x32d2d4[_0x1e82('0xf')],_0x30b088['id'],_0xa325b9['id']),'method':_0x1e82('0x10')});case'newTab':logger[_0x1e82('0xc')](_0x1e82('0x4a'),_0x1e82('0x51'));emit(util[_0x1e82('0xe')](_0x1e82('0x52'),_0x3a08b4[_0x1e82('0x12')]),_0x1e82('0x53'),{'uri':util['format'](_0x1e82('0x54'),_0x32d2d4[_0x1e82('0xf')][_0x1e82('0x55')](_0x1e82('0x56'),''),_0xa325b9['id'])});break;default:logger['error']('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x1e82('0x57')](function(_0x2741d3){logger[_0x1e82('0x58')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x2741d3,{'showHidden':!![],'depth':null}));});};exports[_0x1e82('0x59')]=function(_0x1dea8e,_0x175427,_0x436094,_0x4e1e4a,_0xf5ab62,_0x45d2ef,_0x48344c){var _0x147238,_0x4193ae;_0x45d2ef['remoteUri']=intUtil['stripTrailingSlash'](_0x45d2ef[_0x1e82('0xf')]);_0x45d2ef[_0x1e82('0x48')]=intUtil['stripTrailingSlash'](_0x45d2ef[_0x1e82('0x48')]);if(_0x48344c&&_0x48344c[_0x1e82('0x5a')]&&_0x48344c[_0x1e82('0x5a')]!==_0x1e82('0x5b')){logger['info']('[OUTBOUND]',_0x1e82('0x5c'));_0x175427[_0x1e82('0x4b')]=util[_0x1e82('0xe')](_0x1e82('0x5d'),_0x45d2ef['serverUrl'],_0x175427[_0x1e82('0x4c')],md5(_0x175427[_0x1e82('0x4c')]));}headers[_0x1e82('0x4d')]=getAuth(_0x45d2ef);return getUser(_0x45d2ef,_0x4e1e4a[_0x1e82('0x5e')])[_0x1e82('0x17')](function(_0x113b21){_0x147238=_0x113b21;logger[_0x1e82('0xc')](_0x1e82('0x5f'),_0x147238['id']);return getEndUser(_0x45d2ef,_0x175427[_0x1e82('0x60')],_0x175427[_0x1e82('0x61')]);})[_0x1e82('0x17')](function(_0x40a58d){_0x4193ae=_0x40a58d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4193ae['id']);return getTicket(_0x45d2ef,_0x147238,_0x4193ae,_0x436094,_0x175427);})['then'](function(_0x173456){if(_0x173456){logger[_0x1e82('0xc')](_0x1e82('0x4f'),_0x173456['id']);switch(_0x45d2ef['type']){case'integrationTab':logger[_0x1e82('0xc')](_0x1e82('0x62'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x50'),_0x45d2ef[_0x1e82('0xf')],_0x147238['id'],_0x173456['id']),'method':'POST'});case _0x1e82('0x63'):logger[_0x1e82('0xc')](_0x1e82('0x62'),_0x1e82('0x51'));emit(util[_0x1e82('0xe')](_0x1e82('0x52'),_0x4e1e4a[_0x1e82('0x12')]),_0x1e82('0x53'),{'uri':util['format'](_0x1e82('0x54'),_0x45d2ef['remoteUri']['replace'](_0x1e82('0x56'),''),_0x173456['id'])});break;default:logger[_0x1e82('0x58')](_0x1e82('0x62'),_0x1e82('0x64'));}}})[_0x1e82('0x57')](function(_0x3369ce){logger[_0x1e82('0x58')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x1e82('0x65')](_0x3369ce,{'showHidden':!![],'depth':null}));});};exports[_0x1e82('0x66')]=function(_0x1e1ae7,_0x44f5ad,_0x3ef573,_0x363734,_0x2a2afd,_0x3e0e9d){var _0x14c53c,_0x4f3133;_0x3e0e9d[_0x1e82('0xf')]=intUtil[_0x1e82('0x47')](_0x3e0e9d[_0x1e82('0xf')]);_0x3e0e9d[_0x1e82('0x48')]=intUtil['stripTrailingSlash'](_0x3e0e9d[_0x1e82('0x48')]);if(_0x2a2afd&&_0x2a2afd['monitor_format']){logger[_0x1e82('0xc')]('['+_0x44f5ad[_0x1e82('0x67')]['toUpperCase']()+']',_0x1e82('0x5c'));_0x44f5ad[_0x1e82('0x4b')]=util[_0x1e82('0xe')](_0x1e82('0x5d'),_0x3e0e9d['serverUrl'],_0x44f5ad[_0x1e82('0x4c')],md5(_0x44f5ad[_0x1e82('0x4c')]));}else{_0x44f5ad['recordingURL']='';}headers[_0x1e82('0x4d')]=getAuth(_0x3e0e9d);return getUser(_0x3e0e9d)[_0x1e82('0x17')](function(_0x23d8fc){_0x14c53c=_0x23d8fc;logger[_0x1e82('0xc')](_0x1e82('0x5f'),_0x14c53c['id']);return getEndUser(_0x3e0e9d,_0x44f5ad[_0x1e82('0x68')],_0x44f5ad[_0x1e82('0x69')]);})[_0x1e82('0x17')](function(_0x5c515e){_0x4f3133=_0x5c515e;logger[_0x1e82('0xc')](_0x1e82('0x4e'),_0x4f3133['id']);return getTicket(_0x3e0e9d,_0x14c53c,_0x4f3133,_0x3ef573,_0x44f5ad);})[_0x1e82('0x17')](function(_0x40d17c){if(_0x40d17c){logger[_0x1e82('0xc')]('The\x20Ticket\x20ID\x20is:',_0x40d17c['id']);}})['catch'](function(_0xb6c962){logger['error']('['+_0x44f5ad[_0x1e82('0x67')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x1e82('0x65')](_0xb6c962,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xc4a2=['password','token','%s/token:%s','username','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string','picklist','type','customField','nameField','toLowerCase','content','idField','custom_fields','variable','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','%s/agent/tickets/%s','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','results','%s/users/me.json','remoteUri','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','authType'];(function(_0x55fc1b,_0x16d022){var _0x26257d=function(_0x5b7a91){while(--_0x5b7a91){_0x55fc1b['push'](_0x55fc1b['shift']());}};_0x26257d(++_0x16d022);}(_0xc4a2,0x1f3));var _0x2c4a=function(_0x25762b,_0x506ade){_0x25762b=_0x25762b-0x0;var _0x3f1cf4=_0xc4a2[_0x25762b];return _0x3f1cf4;};'use strict';var _=require(_0x2c4a('0x0'));var rp=require(_0x2c4a('0x1'));var md5=require(_0x2c4a('0x2'));var util=require('util');var Redis=require(_0x2c4a('0x3'));var intUtil=require(_0x2c4a('0x4'));var config=require(_0x2c4a('0x5'));var logger=require(_0x2c4a('0x6'))('zendesk');config['redis']=_['defaults'](config[_0x2c4a('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2c4a('0x7')]));function emit(_0x10e852,_0x572392,_0x36f669){io['to'](_0x10e852)['emit'](_0x572392,_0x36f669);}var headers={'Content-Type':_0x2c4a('0x8'),'Accept':_0x2c4a('0x8')};function getTicket(_0x5f1eac,_0xa89fa2,_0x401316,_0x3df274,_0x55eb68){logger[_0x2c4a('0x9')](_0x2c4a('0xa'));return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0xc'),_0x5f1eac['remoteUri']),'method':_0x2c4a('0xd'),'body':{'ticket':_['merge']({'requester_id':_0x401316['id'],'submitter_id':_0xa89fa2?_0xa89fa2['id']:undefined,'assignee_id':_0xa89fa2?_0xa89fa2['id']:undefined,'tags':getTags(_0x3df274[_0x2c4a('0xe')],_0x2c4a('0xf')),'subject':intUtil[_0x2c4a('0x10')](_0x3df274[_0x2c4a('0x11')],_0x55eb68,'\x20'),'description':intUtil['getString'](_0x3df274['Descriptions'],_0x55eb68,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2c4a('0x10')](_0x3df274[_0x2c4a('0x12')],_0x55eb68,'\x0a')}},getCustomFields(_0x3df274[_0x2c4a('0x13')],_0x55eb68))}})[_0x2c4a('0x14')](function(_0x1faf49){logger[_0x2c4a('0x9')](_0x2c4a('0x15'));return _0x1faf49['ticket'];});}function getUser(_0x26ed2c,_0x5d52a0){if(intUtil['validateEmail'](_0x5d52a0)){logger[_0x2c4a('0x9')](_0x2c4a('0x16'),_0x5d52a0);return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x17'),_0x26ed2c['remoteUri']),'qs':{'query':util[_0x2c4a('0xb')]('type:user\x20role:agent\x20email:%s',_0x5d52a0)}})[_0x2c4a('0x14')](function(_0xcedc2f){if(_0xcedc2f[_0x2c4a('0x18')]){logger[_0x2c4a('0x9')](_0x2c4a('0x19'));return _[_0x2c4a('0x1a')](_0xcedc2f[_0x2c4a('0x1b')],{'email':_0x5d52a0,'role':'agent'});}else{logger[_0x2c4a('0x9')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x1c'),_0x26ed2c[_0x2c4a('0x1d')])})[_0x2c4a('0x14')](function(_0x5b8408){logger['info'](_0x2c4a('0x1e'));return _0x5b8408[_0x2c4a('0x1f')];});}});}else{logger['info'](_0x2c4a('0x20'));return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x1c'),_0x26ed2c[_0x2c4a('0x1d')])})[_0x2c4a('0x14')](function(_0xfcd1e3){logger[_0x2c4a('0x9')](_0x2c4a('0x1e'));return _0xfcd1e3[_0x2c4a('0x1f')];});}}function getEndUser(_0x376385,_0x455590,_0x5d4cf5){logger[_0x2c4a('0x9')](_0x2c4a('0x21'),_0x5d4cf5);return request({'uri':util['format'](_0x2c4a('0x17'),_0x376385[_0x2c4a('0x1d')]),'qs':{'query':util['format'](_0x2c4a('0x22'),_0x5d4cf5)}})[_0x2c4a('0x14')](function(_0xedac82){var _0x111c11;if(_0xedac82[_0x2c4a('0x1b')][_0x2c4a('0x23')]){_0xedac82[_0x2c4a('0x1b')]=_[_0x2c4a('0x24')](_0xedac82['results'],{'suspended':![],'role':'end-user'});if(_0xedac82[_0x2c4a('0x1b')]['length']){_0x111c11=_[_0x2c4a('0x25')](_0xedac82[_0x2c4a('0x1b')]);}}if(_0x111c11){logger[_0x2c4a('0x9')]('Enduser\x20found!');return _0x111c11;}else{logger[_0x2c4a('0x9')](_0x2c4a('0x26'));return request({'uri':util[_0x2c4a('0xb')]('%s/users.json',_0x376385[_0x2c4a('0x1d')]),'method':'POST','body':{'user':{'role':'end-user','name':util[_0x2c4a('0xb')]('Caller\x20-\x20%s',_0x455590||_0x5d4cf5),'phone':_0x5d4cf5}}})[_0x2c4a('0x14')](function(_0x44a17d){logger[_0x2c4a('0x9')](_0x2c4a('0x27'));return _0x44a17d['user'];});}});}function getAuth(_0x4ef714){var _0x1bd581;if(_0x4ef714[_0x2c4a('0x28')]===_0x2c4a('0x29')){_0x1bd581=util['format']('%s:%s',_0x4ef714['username'],_0x4ef714[_0x2c4a('0x29')]);}else if(_0x4ef714[_0x2c4a('0x28')]===_0x2c4a('0x2a')){_0x1bd581=util[_0x2c4a('0xb')](_0x2c4a('0x2b'),_0x4ef714[_0x2c4a('0x2c')],_0x4ef714['token']);}return util[_0x2c4a('0xb')](_0x2c4a('0x2d'),new Buffer(_0x1bd581)[_0x2c4a('0x2e')]('base64'));}function request(_0x53f154){logger[_0x2c4a('0x2f')](_0x2c4a('0x30'),JSON['stringify'](_0x53f154));return rp(_[_0x2c4a('0x31')](_0x53f154,{'method':_0x2c4a('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x2b930a,_0x48f810){var _0x2298b0=[];if(_0x2b930a&&_0x2b930a[_0x2c4a('0x23')]>0x0){_0x2298b0=_[_0x2c4a('0x33')](_0x2b930a,_0x48f810);}return _0x2298b0;}function getCustomFields(_0x50c8da,_0xe4288c){var _0x27001d=[];var _0x55029c={'custom_fields':[]};if(_0x50c8da[_0x2c4a('0x23')]>0x0){_[_0x2c4a('0x34')](_0x50c8da,function(_0x4ced6f){if(_[_0x2c4a('0x35')]([_0x2c4a('0x36'),_0x2c4a('0x37')],_0x4ced6f[_0x2c4a('0x38')])&&_0x4ced6f['nameField']&&!_0x4ced6f[_0x2c4a('0x39')]){_0x55029c[_0x4ced6f[_0x2c4a('0x3a')][_0x2c4a('0x3b')]()]=_0x4ced6f[_0x2c4a('0x3c')][_0x2c4a('0x2e')]();}else if(_[_0x2c4a('0x35')]([_0x2c4a('0x36'),_0x2c4a('0x37')],_0x4ced6f[_0x2c4a('0x38')])&&_0x4ced6f[_0x2c4a('0x3d')]&&_0x4ced6f[_0x2c4a('0x39')]){_0x55029c[_0x2c4a('0x3e')]['push']({'id':_0x4ced6f[_0x2c4a('0x3d')],'value':_0x4ced6f['content'][_0x2c4a('0x2e')]()});}else if(_0x4ced6f['type']===_0x2c4a('0x3f')&&_0x4ced6f[_0x2c4a('0x40')]&&_0x4ced6f[_0x2c4a('0x3d')]&&_0x4ced6f['customField']){_0xe4288c[_0x4ced6f['variableName']]&&_0x55029c[_0x2c4a('0x3e')][_0x2c4a('0x41')]({'id':_0x4ced6f[_0x2c4a('0x3d')],'value':_0xe4288c[_0x4ced6f[_0x2c4a('0x40')]][_0x2c4a('0x2e')]()});}else if(_0x4ced6f['type']===_0x2c4a('0x42')&&_0x4ced6f[_0x2c4a('0x43')]&&_0x4ced6f[_0x2c4a('0x43')][_0x2c4a('0xf')]&&_0x4ced6f[_0x2c4a('0x3d')]&&_0x4ced6f['customField']){_0xe4288c[_0x4ced6f[_0x2c4a('0x43')][_0x2c4a('0xf')][_0x2c4a('0x3b')]()]&&_0x55029c[_0x2c4a('0x3e')][_0x2c4a('0x41')]({'id':_0x4ced6f[_0x2c4a('0x3d')],'value':_0xe4288c[_0x4ced6f[_0x2c4a('0x43')]['name'][_0x2c4a('0x3b')]()][_0x2c4a('0x2e')]()});}});}return _0x55029c;}exports[_0x2c4a('0x44')]=function(_0xfba356,_0x37c11a,_0x28e6e4,_0x5c8fa7,_0x15e46a,_0x17b0c2){var _0x3b22ce,_0x48c89f;_0x17b0c2[_0x2c4a('0x1d')]=intUtil[_0x2c4a('0x45')](_0x17b0c2[_0x2c4a('0x1d')]);_0x17b0c2[_0x2c4a('0x46')]=intUtil[_0x2c4a('0x45')](_0x17b0c2['serverUrl']);if(_0x15e46a&&_0x15e46a[_0x2c4a('0x47')]){logger[_0x2c4a('0x9')](_0x2c4a('0x48'),_0x2c4a('0x49'));_0x37c11a[_0x2c4a('0x4a')]=util[_0x2c4a('0xb')](_0x2c4a('0x4b'),_0x17b0c2[_0x2c4a('0x46')],_0x37c11a[_0x2c4a('0x4c')],md5(_0x37c11a[_0x2c4a('0x4c')]));}else{_0x37c11a['recordingURL']='';}headers[_0x2c4a('0x4d')]=getAuth(_0x17b0c2);return getUser(_0x17b0c2,_0x5c8fa7[_0x2c4a('0x4e')])['then'](function(_0x526a13){_0x3b22ce=_0x526a13;logger[_0x2c4a('0x9')](_0x2c4a('0x4f'),_0x3b22ce['id']);return getEndUser(_0x17b0c2,_0x37c11a['calleridname'],_0x37c11a[_0x2c4a('0x50')]);})[_0x2c4a('0x14')](function(_0x4ed827){_0x48c89f=_0x4ed827;logger[_0x2c4a('0x9')](_0x2c4a('0x51'),_0x48c89f['id']);return getTicket(_0x17b0c2,_0x3b22ce,_0x48c89f,_0x28e6e4,_0x37c11a);})[_0x2c4a('0x14')](function(_0x43b8ee){if(_0x43b8ee){logger['info'](_0x2c4a('0x52'),_0x43b8ee['id']);switch(_0x17b0c2[_0x2c4a('0x38')]){case _0x2c4a('0x53'):logger[_0x2c4a('0x9')](_0x2c4a('0x48'),_0x2c4a('0x54'));return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x55'),_0x17b0c2[_0x2c4a('0x1d')],_0x3b22ce['id'],_0x43b8ee['id']),'method':_0x2c4a('0xd')});case _0x2c4a('0x56'):logger['info']('[QUEUE]',_0x2c4a('0x57'));emit(util['format'](_0x2c4a('0x58'),_0x5c8fa7[_0x2c4a('0xf')]),_0x2c4a('0x59'),{'uri':util[_0x2c4a('0xb')]('%s/agent/tickets/%s',_0x17b0c2[_0x2c4a('0x1d')][_0x2c4a('0x5a')](_0x2c4a('0x5b'),''),_0x43b8ee['id'])});break;default:logger['error'](_0x2c4a('0x48'),_0x2c4a('0x5c'));}}})['catch'](function(_0x574106){logger[_0x2c4a('0x5d')](_0x2c4a('0x5e'),util[_0x2c4a('0x5f')](_0x574106,{'showHidden':!![],'depth':null}));});};exports[_0x2c4a('0x60')]=function(_0x31589c,_0x492ac7,_0x3e525a,_0x1cef74,_0x3a7c91,_0x3359c4,_0x1be10f){var _0x448d9f,_0x31c2fa;_0x3359c4[_0x2c4a('0x1d')]=intUtil[_0x2c4a('0x45')](_0x3359c4[_0x2c4a('0x1d')]);_0x3359c4[_0x2c4a('0x46')]=intUtil['stripTrailingSlash'](_0x3359c4[_0x2c4a('0x46')]);if(_0x1be10f&&_0x1be10f[_0x2c4a('0x61')]&&_0x1be10f[_0x2c4a('0x61')]!==_0x2c4a('0x62')){logger['info'](_0x2c4a('0x63'),_0x2c4a('0x49'));_0x492ac7[_0x2c4a('0x4a')]=util[_0x2c4a('0xb')](_0x2c4a('0x4b'),_0x3359c4[_0x2c4a('0x46')],_0x492ac7[_0x2c4a('0x4c')],md5(_0x492ac7[_0x2c4a('0x4c')]));}headers[_0x2c4a('0x4d')]=getAuth(_0x3359c4);return getUser(_0x3359c4,_0x1cef74[_0x2c4a('0x4e')])['then'](function(_0x16c7a5){_0x448d9f=_0x16c7a5;logger['info'](_0x2c4a('0x4f'),_0x448d9f['id']);return getEndUser(_0x3359c4,_0x492ac7[_0x2c4a('0x64')],_0x492ac7['destcalleridnum']);})[_0x2c4a('0x14')](function(_0x606c9f){_0x31c2fa=_0x606c9f;logger[_0x2c4a('0x9')](_0x2c4a('0x51'),_0x31c2fa['id']);return getTicket(_0x3359c4,_0x448d9f,_0x31c2fa,_0x3e525a,_0x492ac7);})[_0x2c4a('0x14')](function(_0x2fec02){if(_0x2fec02){logger[_0x2c4a('0x9')]('The\x20Ticket\x20ID\x20is:',_0x2fec02['id']);switch(_0x3359c4[_0x2c4a('0x38')]){case _0x2c4a('0x53'):logger[_0x2c4a('0x9')](_0x2c4a('0x63'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format'](_0x2c4a('0x55'),_0x3359c4[_0x2c4a('0x1d')],_0x448d9f['id'],_0x2fec02['id']),'method':_0x2c4a('0xd')});case _0x2c4a('0x56'):logger['info'](_0x2c4a('0x63'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2c4a('0xb')](_0x2c4a('0x58'),_0x1cef74[_0x2c4a('0xf')]),'trigger:browser:url',{'uri':util['format'](_0x2c4a('0x65'),_0x3359c4[_0x2c4a('0x1d')][_0x2c4a('0x5a')](_0x2c4a('0x5b'),''),_0x2fec02['id'])});break;default:logger[_0x2c4a('0x5d')]('[OUTBOUND]',_0x2c4a('0x5c'));}}})[_0x2c4a('0x66')](function(_0x2b1388){logger[_0x2c4a('0x5d')](_0x2c4a('0x67'),util[_0x2c4a('0x5f')](_0x2b1388,{'showHidden':!![],'depth':null}));});};exports[_0x2c4a('0x68')]=function(_0x57dae0,_0x2cff67,_0x5b0a1b,_0x261aa1,_0xd723b7,_0x18add1){var _0x2b64cf,_0xee805f;_0x18add1['remoteUri']=intUtil[_0x2c4a('0x45')](_0x18add1['remoteUri']);_0x18add1[_0x2c4a('0x46')]=intUtil[_0x2c4a('0x45')](_0x18add1['serverUrl']);if(_0xd723b7&&_0xd723b7[_0x2c4a('0x47')]){logger['info']('['+_0x2cff67[_0x2c4a('0x69')][_0x2c4a('0x6a')]()+']',_0x2c4a('0x49'));_0x2cff67['recordingURL']=util['format'](_0x2c4a('0x4b'),_0x18add1[_0x2c4a('0x46')],_0x2cff67[_0x2c4a('0x4c')],md5(_0x2cff67[_0x2c4a('0x4c')]));}else{_0x2cff67['recordingURL']='';}headers['Authorization']=getAuth(_0x18add1);return getUser(_0x18add1)[_0x2c4a('0x14')](function(_0x2e9f8c){_0x2b64cf=_0x2e9f8c;logger['info'](_0x2c4a('0x4f'),_0x2b64cf['id']);return getEndUser(_0x18add1,_0x2cff67['calleridname'],_0x2cff67[_0x2c4a('0x50')]);})[_0x2c4a('0x14')](function(_0x2ff87e){_0xee805f=_0x2ff87e;logger[_0x2c4a('0x9')](_0x2c4a('0x51'),_0xee805f['id']);return getTicket(_0x18add1,_0x2b64cf,_0xee805f,_0x5b0a1b,_0x2cff67);})[_0x2c4a('0x14')](function(_0xa35b3d){if(_0xa35b3d){logger[_0x2c4a('0x9')](_0x2c4a('0x52'),_0xa35b3d['id']);}})[_0x2c4a('0x66')](function(_0x134f04){logger['error']('['+_0x2cff67[_0x2c4a('0x69')][_0x2c4a('0x6a')]()+']'+_0x2c4a('0x6b'),util[_0x2c4a('0x5f')](_0x134f04,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff