// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x3d6d=['Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','password','username','authType','token','%s/token:%s','toString','base64','debug','[HTTP]','stringify','map','forEach','type','string','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','customVariable','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','destcalleridname','trigger:browser:url','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','[ABANDONED]','[ABANDONED]\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','then','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user'];(function(_0x2261ce,_0x9ed8b6){var _0x524640=function(_0x3cbb90){while(--_0x3cbb90){_0x2261ce['push'](_0x2261ce['shift']());}};_0x524640(++_0x9ed8b6);}(_0x3d6d,0xb3));var _0xd3d6=function(_0x5f1391,_0x19c132){_0x5f1391=_0x5f1391-0x0;var _0x50ebe3=_0x3d6d[_0x5f1391];return _0x50ebe3;};'use strict';var _=require(_0xd3d6('0x0'));var rp=require(_0xd3d6('0x1'));var md5=require(_0xd3d6('0x2'));var util=require(_0xd3d6('0x3'));var Redis=require(_0xd3d6('0x4'));var intUtil=require(_0xd3d6('0x5'));var config=require(_0xd3d6('0x6'));var logger=require(_0xd3d6('0x7'))(_0xd3d6('0x8'));config[_0xd3d6('0x9')]=_[_0xd3d6('0xa')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xd3d6('0xb'))(new Redis(config[_0xd3d6('0x9')]));function emit(_0x1bb0d5,_0x3c2a9b,_0x4356b7){io['to'](_0x1bb0d5)['emit'](_0x3c2a9b,_0x4356b7);}var headers={'Content-Type':_0xd3d6('0xc'),'Accept':_0xd3d6('0xc')};function getTicket(_0x465ffd,_0x1d153a,_0x5dfe88,_0x4cfd1b,_0x12420c){logger[_0xd3d6('0xd')](_0xd3d6('0xe'));return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x10'),_0x465ffd[_0xd3d6('0x11')]),'method':_0xd3d6('0x12'),'body':{'ticket':_[_0xd3d6('0x13')]({'requester_id':_0x5dfe88['id'],'submitter_id':_0x1d153a?_0x1d153a['id']:undefined,'assignee_id':_0x1d153a?_0x1d153a['id']:undefined,'tags':getTags(_0x4cfd1b[_0xd3d6('0x14')],'name'),'subject':intUtil[_0xd3d6('0x15')](_0x4cfd1b[_0xd3d6('0x16')],_0x12420c,'\x20'),'description':intUtil[_0xd3d6('0x15')](_0x4cfd1b['Descriptions'],_0x12420c,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd3d6('0x15')](_0x4cfd1b[_0xd3d6('0x17')],_0x12420c,'\x0a')}},getCustomFields(_0x4cfd1b[_0xd3d6('0x18')],_0x12420c))}})['then'](function(_0x1fcaee){logger[_0xd3d6('0xd')](_0xd3d6('0x19'));return _0x1fcaee[_0xd3d6('0x1a')];});}function getUser(_0x3c8f89,_0x38e42f){if(intUtil[_0xd3d6('0x1b')](_0x38e42f)){logger[_0xd3d6('0xd')](_0xd3d6('0x1c'),_0x38e42f);return request({'uri':util['format'](_0xd3d6('0x1d'),_0x3c8f89[_0xd3d6('0x11')]),'qs':{'query':util[_0xd3d6('0xf')](_0xd3d6('0x1e'),_0x38e42f)}})[_0xd3d6('0x1f')](function(_0x3898fb){if(_0x3898fb[_0xd3d6('0x20')]){logger[_0xd3d6('0xd')]('Agent\x20found!');return _[_0xd3d6('0x21')](_0x3898fb[_0xd3d6('0x22')],{'email':_0x38e42f,'role':_0xd3d6('0x23')});}else{logger['info'](_0xd3d6('0x24'));return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x25'),_0x3c8f89[_0xd3d6('0x11')])})['then'](function(_0xc2b466){logger[_0xd3d6('0xd')]('Admin\x20account\x20selected.');return _0xc2b466[_0xd3d6('0x26')];});}});}else{logger[_0xd3d6('0xd')](_0xd3d6('0x24'));return request({'uri':util['format']('%s/users/me.json',_0x3c8f89[_0xd3d6('0x11')])})[_0xd3d6('0x1f')](function(_0x28cc88){logger[_0xd3d6('0xd')]('Admin\x20account\x20selected.');return _0x28cc88[_0xd3d6('0x26')];});}}function getEndUser(_0x298e3a,_0x2ea04a,_0x87e591){logger[_0xd3d6('0xd')](_0xd3d6('0x27'),_0x87e591);return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x1d'),_0x298e3a['remoteUri']),'qs':{'query':util[_0xd3d6('0xf')](_0xd3d6('0x28'),_0x87e591)}})['then'](function(_0x234e8c){var _0x3be627;if(_0x234e8c[_0xd3d6('0x22')][_0xd3d6('0x29')]){_0x234e8c[_0xd3d6('0x22')]=_[_0xd3d6('0x2a')](_0x234e8c[_0xd3d6('0x22')],{'suspended':![],'role':_0xd3d6('0x2b')});if(_0x234e8c[_0xd3d6('0x22')][_0xd3d6('0x29')]){_0x3be627=_['first'](_0x234e8c[_0xd3d6('0x22')]);}}if(_0x3be627){logger[_0xd3d6('0xd')](_0xd3d6('0x2c'));return _0x3be627;}else{logger[_0xd3d6('0xd')](_0xd3d6('0x2d'));return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x2e'),_0x298e3a['remoteUri']),'method':'POST','body':{'user':{'role':_0xd3d6('0x2b'),'name':util[_0xd3d6('0xf')](_0xd3d6('0x2f'),_0x2ea04a||_0x87e591),'phone':_0x87e591}}})['then'](function(_0x5e9f47){logger['info']('Enduser\x20created.');return _0x5e9f47[_0xd3d6('0x26')];});}});}function getAuth(_0x4db6ea){var _0x4cfb3b;if(_0x4db6ea['authType']===_0xd3d6('0x30')){_0x4cfb3b=util['format']('%s:%s',_0x4db6ea[_0xd3d6('0x31')],_0x4db6ea['password']);}else if(_0x4db6ea[_0xd3d6('0x32')]===_0xd3d6('0x33')){_0x4cfb3b=util[_0xd3d6('0xf')](_0xd3d6('0x34'),_0x4db6ea[_0xd3d6('0x31')],_0x4db6ea[_0xd3d6('0x33')]);}return util[_0xd3d6('0xf')]('Basic\x20%s',new Buffer(_0x4cfb3b)[_0xd3d6('0x35')](_0xd3d6('0x36')));}function request(_0x49f50e){logger[_0xd3d6('0x37')](_0xd3d6('0x38'),JSON[_0xd3d6('0x39')](_0x49f50e));return rp(_[_0xd3d6('0xa')](_0x49f50e,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x67ac3f,_0x2a0efa){var _0x490a67=[];if(_0x67ac3f&&_0x67ac3f['length']>0x0){_0x490a67=_[_0xd3d6('0x3a')](_0x67ac3f,_0x2a0efa);}return _0x490a67;}function getCustomFields(_0x315060,_0x38f12a){var _0x2339be=[];var _0x1e5ca9={'custom_fields':[]};if(_0x315060[_0xd3d6('0x29')]>0x0){_[_0xd3d6('0x3b')](_0x315060,function(_0x4ed9be){if(_0x4ed9be[_0xd3d6('0x3c')]===_0xd3d6('0x3d')&&_0x4ed9be[_0xd3d6('0x3e')]&&!_0x4ed9be[_0xd3d6('0x3f')]){_0x1e5ca9[_0x4ed9be['nameField'][_0xd3d6('0x40')]()]=_0x4ed9be[_0xd3d6('0x41')][_0xd3d6('0x35')]();}else if(_0x4ed9be[_0xd3d6('0x3c')]==='string'&&_0x4ed9be[_0xd3d6('0x42')]&&_0x4ed9be[_0xd3d6('0x3f')]){_0x1e5ca9[_0xd3d6('0x43')][_0xd3d6('0x44')]({'id':_0x4ed9be[_0xd3d6('0x42')],'value':_0x4ed9be[_0xd3d6('0x41')][_0xd3d6('0x35')]()});}else if(_0x4ed9be['type']===_0xd3d6('0x45')&&_0x4ed9be[_0xd3d6('0x46')]&&_0x4ed9be[_0xd3d6('0x42')]&&_0x4ed9be[_0xd3d6('0x3f')]){_0x38f12a[_0x4ed9be[_0xd3d6('0x46')]]&&_0x1e5ca9[_0xd3d6('0x43')][_0xd3d6('0x44')]({'id':_0x4ed9be['idField'],'value':_0x38f12a[_0x4ed9be[_0xd3d6('0x46')]][_0xd3d6('0x35')]()});}else if(_0x4ed9be[_0xd3d6('0x3c')]===_0xd3d6('0x47')&&_0x4ed9be[_0xd3d6('0x48')]&&_0x4ed9be['Variable'][_0xd3d6('0x49')]&&_0x4ed9be[_0xd3d6('0x42')]&&_0x4ed9be[_0xd3d6('0x3f')]){_0x38f12a[_0x4ed9be[_0xd3d6('0x48')][_0xd3d6('0x49')][_0xd3d6('0x40')]()]&&_0x1e5ca9[_0xd3d6('0x43')][_0xd3d6('0x44')]({'id':_0x4ed9be[_0xd3d6('0x42')],'value':_0x38f12a[_0x4ed9be[_0xd3d6('0x48')]['name'][_0xd3d6('0x40')]()][_0xd3d6('0x35')]()});}});}return _0x1e5ca9;}exports['queue']=function(_0x1cd9dd,_0x2caade,_0x1ade59,_0x5aab44,_0x46915d,_0x1d11d0){var _0x2bf5ad,_0x37adf0;_0x1d11d0[_0xd3d6('0x11')]=intUtil[_0xd3d6('0x4a')](_0x1d11d0['remoteUri']);_0x1d11d0[_0xd3d6('0x4b')]=intUtil[_0xd3d6('0x4a')](_0x1d11d0[_0xd3d6('0x4b')]);if(_0x46915d&&_0x46915d[_0xd3d6('0x4c')]){logger[_0xd3d6('0xd')](_0xd3d6('0x4d'),_0xd3d6('0x4e'));_0x2caade[_0xd3d6('0x4f')]=util[_0xd3d6('0xf')](_0xd3d6('0x50'),_0x1d11d0['serverUrl'],_0x2caade['uniqueid'],md5(_0x2caade[_0xd3d6('0x51')]));}else{_0x2caade[_0xd3d6('0x4f')]='';}headers[_0xd3d6('0x52')]=getAuth(_0x1d11d0);return getUser(_0x1d11d0,_0x5aab44[_0xd3d6('0x53')])[_0xd3d6('0x1f')](function(_0x35f88e){_0x2bf5ad=_0x35f88e;logger['info'](_0xd3d6('0x54'),_0x2bf5ad['id']);return getEndUser(_0x1d11d0,_0x2caade[_0xd3d6('0x55')],_0x2caade[_0xd3d6('0x56')]);})[_0xd3d6('0x1f')](function(_0x55a14c){_0x37adf0=_0x55a14c;logger[_0xd3d6('0xd')](_0xd3d6('0x57'),_0x37adf0['id']);return getTicket(_0x1d11d0,_0x2bf5ad,_0x37adf0,_0x1ade59,_0x2caade);})[_0xd3d6('0x1f')](function(_0x10ef88){if(_0x10ef88){logger[_0xd3d6('0xd')](_0xd3d6('0x58'),_0x10ef88['id']);switch(_0x1d11d0[_0xd3d6('0x3c')]){case _0xd3d6('0x59'):logger[_0xd3d6('0xd')](_0xd3d6('0x4d'),_0xd3d6('0x5a'));return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x5b'),_0x1d11d0[_0xd3d6('0x11')],_0x2bf5ad['id'],_0x10ef88['id']),'method':'POST'});case _0xd3d6('0x5c'):logger[_0xd3d6('0xd')]('[QUEUE]',_0xd3d6('0x5d'));emit(util['format'](_0xd3d6('0x5e'),_0x5aab44[_0xd3d6('0x49')]),'trigger:browser:url',{'uri':util[_0xd3d6('0xf')]('%s/agent/tickets/%s',_0x1d11d0[_0xd3d6('0x11')],_0x10ef88['id'])});break;default:logger[_0xd3d6('0x5f')]('[QUEUE]',_0xd3d6('0x60'));}}})[_0xd3d6('0x61')](function(_0x4e3ad4){logger[_0xd3d6('0x5f')](_0xd3d6('0x62'),util[_0xd3d6('0x63')](_0x4e3ad4,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5b4c98,_0x2d8f11,_0x47f973,_0x3e9b68,_0xd73672,_0x2ed35b,_0x5e8cd1){var _0x310788,_0x4bd69c;_0x2ed35b[_0xd3d6('0x11')]=intUtil[_0xd3d6('0x4a')](_0x2ed35b[_0xd3d6('0x11')]);_0x2ed35b[_0xd3d6('0x4b')]=intUtil[_0xd3d6('0x4a')](_0x2ed35b[_0xd3d6('0x4b')]);if(_0x5e8cd1&&_0x5e8cd1['recordingFormat']&&_0x5e8cd1[_0xd3d6('0x64')]!==_0xd3d6('0x65')){logger[_0xd3d6('0xd')](_0xd3d6('0x66'),'Recording\x20is\x20enabled!');_0x2d8f11[_0xd3d6('0x4f')]=util[_0xd3d6('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2ed35b[_0xd3d6('0x4b')],_0x2d8f11[_0xd3d6('0x51')],md5(_0x2d8f11[_0xd3d6('0x51')]));}headers[_0xd3d6('0x52')]=getAuth(_0x2ed35b);return getUser(_0x2ed35b,_0x3e9b68['email'])[_0xd3d6('0x1f')](function(_0x178292){_0x310788=_0x178292;logger[_0xd3d6('0xd')](_0xd3d6('0x54'),_0x310788['id']);return getEndUser(_0x2ed35b,_0x2d8f11[_0xd3d6('0x67')],_0x2d8f11['destcalleridnum']);})[_0xd3d6('0x1f')](function(_0x41c641){_0x4bd69c=_0x41c641;logger[_0xd3d6('0xd')]('The\x20Enduser\x20ID\x20is:',_0x4bd69c['id']);return getTicket(_0x2ed35b,_0x310788,_0x4bd69c,_0x47f973,_0x2d8f11);})[_0xd3d6('0x1f')](function(_0x23c319){if(_0x23c319){logger[_0xd3d6('0xd')](_0xd3d6('0x58'),_0x23c319['id']);switch(_0x2ed35b['type']){case _0xd3d6('0x59'):logger[_0xd3d6('0xd')]('[OUTBOUND]',_0xd3d6('0x5a'));return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x5b'),_0x2ed35b[_0xd3d6('0x11')],_0x310788['id'],_0x23c319['id']),'method':'POST'});case _0xd3d6('0x5c'):logger[_0xd3d6('0xd')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xd3d6('0x5e'),_0x3e9b68[_0xd3d6('0x49')]),_0xd3d6('0x68'),{'uri':util['format'](_0xd3d6('0x69'),_0x2ed35b[_0xd3d6('0x11')],_0x23c319['id'])});break;default:logger[_0xd3d6('0x5f')](_0xd3d6('0x66'),_0xd3d6('0x60'));}}})[_0xd3d6('0x61')](function(_0x249b07){logger[_0xd3d6('0x5f')](_0xd3d6('0x6a'),util[_0xd3d6('0x63')](_0x249b07,{'showHidden':!![],'depth':null}));});};exports['abandoned']=function(_0x57541f,_0x216dc7,_0x5b9af9,_0x4b80ae,_0x383558,_0x39d10c){var _0x401e38,_0x2a4171;_0x39d10c[_0xd3d6('0x11')]=intUtil[_0xd3d6('0x4a')](_0x39d10c[_0xd3d6('0x11')]);_0x39d10c['serverUrl']=intUtil[_0xd3d6('0x4a')](_0x39d10c[_0xd3d6('0x4b')]);if(_0x383558&&_0x383558[_0xd3d6('0x4c')]){logger[_0xd3d6('0xd')](_0xd3d6('0x6b'),_0xd3d6('0x4e'));_0x216dc7[_0xd3d6('0x4f')]=util[_0xd3d6('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x39d10c[_0xd3d6('0x4b')],_0x216dc7[_0xd3d6('0x51')],md5(_0x216dc7['uniqueid']));}else{_0x216dc7[_0xd3d6('0x4f')]='';}headers['Authorization']=getAuth(_0x39d10c);return getUser(_0x39d10c)['then'](function(_0x3be381){_0x401e38=_0x3be381;logger['info'](_0xd3d6('0x54'),_0x401e38['id']);return getEndUser(_0x39d10c,_0x216dc7['calleridname'],_0x216dc7[_0xd3d6('0x56')]);})[_0xd3d6('0x1f')](function(_0x2346aa){_0x2a4171=_0x2346aa;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2a4171['id']);return getTicket(_0x39d10c,_0x401e38,_0x2a4171,_0x5b9af9,_0x216dc7);})['then'](function(_0x2194cd){if(_0x2194cd){logger[_0xd3d6('0xd')](_0xd3d6('0x58'),_0x2194cd['id']);}})[_0xd3d6('0x61')](function(_0x1bb6c9){logger[_0xd3d6('0x5f')](_0xd3d6('0x6c'),util['inspect'](_0x1bb6c9,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xc4a2=['password','token','%s/token:%s','username','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string','picklist','type','customField','nameField','toLowerCase','content','idField','custom_fields','variable','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','%s/agent/tickets/%s','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','results','%s/users/me.json','remoteUri','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','authType'];(function(_0x55fc1b,_0x16d022){var _0x26257d=function(_0x5b7a91){while(--_0x5b7a91){_0x55fc1b['push'](_0x55fc1b['shift']());}};_0x26257d(++_0x16d022);}(_0xc4a2,0x1f3));var _0x2c4a=function(_0x25762b,_0x506ade){_0x25762b=_0x25762b-0x0;var _0x3f1cf4=_0xc4a2[_0x25762b];return _0x3f1cf4;};'use strict';var _=require(_0x2c4a('0x0'));var rp=require(_0x2c4a('0x1'));var md5=require(_0x2c4a('0x2'));var util=require('util');var Redis=require(_0x2c4a('0x3'));var intUtil=require(_0x2c4a('0x4'));var config=require(_0x2c4a('0x5'));var logger=require(_0x2c4a('0x6'))('zendesk');config['redis']=_['defaults'](config[_0x2c4a('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2c4a('0x7')]));function emit(_0x10e852,_0x572392,_0x36f669){io['to'](_0x10e852)['emit'](_0x572392,_0x36f669);}var headers={'Content-Type':_0x2c4a('0x8'),'Accept':_0x2c4a('0x8')};function getTicket(_0x5f1eac,_0xa89fa2,_0x401316,_0x3df274,_0x55eb68){logger[_0x2c4a('0x9')](_0x2c4a('0xa'));return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0xc'),_0x5f1eac['remoteUri']),'method':_0x2c4a('0xd'),'body':{'ticket':_['merge']({'requester_id':_0x401316['id'],'submitter_id':_0xa89fa2?_0xa89fa2['id']:undefined,'assignee_id':_0xa89fa2?_0xa89fa2['id']:undefined,'tags':getTags(_0x3df274[_0x2c4a('0xe')],_0x2c4a('0xf')),'subject':intUtil[_0x2c4a('0x10')](_0x3df274[_0x2c4a('0x11')],_0x55eb68,'\x20'),'description':intUtil['getString'](_0x3df274['Descriptions'],_0x55eb68,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2c4a('0x10')](_0x3df274[_0x2c4a('0x12')],_0x55eb68,'\x0a')}},getCustomFields(_0x3df274[_0x2c4a('0x13')],_0x55eb68))}})[_0x2c4a('0x14')](function(_0x1faf49){logger[_0x2c4a('0x9')](_0x2c4a('0x15'));return _0x1faf49['ticket'];});}function getUser(_0x26ed2c,_0x5d52a0){if(intUtil['validateEmail'](_0x5d52a0)){logger[_0x2c4a('0x9')](_0x2c4a('0x16'),_0x5d52a0);return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x17'),_0x26ed2c['remoteUri']),'qs':{'query':util[_0x2c4a('0xb')]('type:user\x20role:agent\x20email:%s',_0x5d52a0)}})[_0x2c4a('0x14')](function(_0xcedc2f){if(_0xcedc2f[_0x2c4a('0x18')]){logger[_0x2c4a('0x9')](_0x2c4a('0x19'));return _[_0x2c4a('0x1a')](_0xcedc2f[_0x2c4a('0x1b')],{'email':_0x5d52a0,'role':'agent'});}else{logger[_0x2c4a('0x9')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x1c'),_0x26ed2c[_0x2c4a('0x1d')])})[_0x2c4a('0x14')](function(_0x5b8408){logger['info'](_0x2c4a('0x1e'));return _0x5b8408[_0x2c4a('0x1f')];});}});}else{logger['info'](_0x2c4a('0x20'));return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x1c'),_0x26ed2c[_0x2c4a('0x1d')])})[_0x2c4a('0x14')](function(_0xfcd1e3){logger[_0x2c4a('0x9')](_0x2c4a('0x1e'));return _0xfcd1e3[_0x2c4a('0x1f')];});}}function getEndUser(_0x376385,_0x455590,_0x5d4cf5){logger[_0x2c4a('0x9')](_0x2c4a('0x21'),_0x5d4cf5);return request({'uri':util['format'](_0x2c4a('0x17'),_0x376385[_0x2c4a('0x1d')]),'qs':{'query':util['format'](_0x2c4a('0x22'),_0x5d4cf5)}})[_0x2c4a('0x14')](function(_0xedac82){var _0x111c11;if(_0xedac82[_0x2c4a('0x1b')][_0x2c4a('0x23')]){_0xedac82[_0x2c4a('0x1b')]=_[_0x2c4a('0x24')](_0xedac82['results'],{'suspended':![],'role':'end-user'});if(_0xedac82[_0x2c4a('0x1b')]['length']){_0x111c11=_[_0x2c4a('0x25')](_0xedac82[_0x2c4a('0x1b')]);}}if(_0x111c11){logger[_0x2c4a('0x9')]('Enduser\x20found!');return _0x111c11;}else{logger[_0x2c4a('0x9')](_0x2c4a('0x26'));return request({'uri':util[_0x2c4a('0xb')]('%s/users.json',_0x376385[_0x2c4a('0x1d')]),'method':'POST','body':{'user':{'role':'end-user','name':util[_0x2c4a('0xb')]('Caller\x20-\x20%s',_0x455590||_0x5d4cf5),'phone':_0x5d4cf5}}})[_0x2c4a('0x14')](function(_0x44a17d){logger[_0x2c4a('0x9')](_0x2c4a('0x27'));return _0x44a17d['user'];});}});}function getAuth(_0x4ef714){var _0x1bd581;if(_0x4ef714[_0x2c4a('0x28')]===_0x2c4a('0x29')){_0x1bd581=util['format']('%s:%s',_0x4ef714['username'],_0x4ef714[_0x2c4a('0x29')]);}else if(_0x4ef714[_0x2c4a('0x28')]===_0x2c4a('0x2a')){_0x1bd581=util[_0x2c4a('0xb')](_0x2c4a('0x2b'),_0x4ef714[_0x2c4a('0x2c')],_0x4ef714['token']);}return util[_0x2c4a('0xb')](_0x2c4a('0x2d'),new Buffer(_0x1bd581)[_0x2c4a('0x2e')]('base64'));}function request(_0x53f154){logger[_0x2c4a('0x2f')](_0x2c4a('0x30'),JSON['stringify'](_0x53f154));return rp(_[_0x2c4a('0x31')](_0x53f154,{'method':_0x2c4a('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x2b930a,_0x48f810){var _0x2298b0=[];if(_0x2b930a&&_0x2b930a[_0x2c4a('0x23')]>0x0){_0x2298b0=_[_0x2c4a('0x33')](_0x2b930a,_0x48f810);}return _0x2298b0;}function getCustomFields(_0x50c8da,_0xe4288c){var _0x27001d=[];var _0x55029c={'custom_fields':[]};if(_0x50c8da[_0x2c4a('0x23')]>0x0){_[_0x2c4a('0x34')](_0x50c8da,function(_0x4ced6f){if(_[_0x2c4a('0x35')]([_0x2c4a('0x36'),_0x2c4a('0x37')],_0x4ced6f[_0x2c4a('0x38')])&&_0x4ced6f['nameField']&&!_0x4ced6f[_0x2c4a('0x39')]){_0x55029c[_0x4ced6f[_0x2c4a('0x3a')][_0x2c4a('0x3b')]()]=_0x4ced6f[_0x2c4a('0x3c')][_0x2c4a('0x2e')]();}else if(_[_0x2c4a('0x35')]([_0x2c4a('0x36'),_0x2c4a('0x37')],_0x4ced6f[_0x2c4a('0x38')])&&_0x4ced6f[_0x2c4a('0x3d')]&&_0x4ced6f[_0x2c4a('0x39')]){_0x55029c[_0x2c4a('0x3e')]['push']({'id':_0x4ced6f[_0x2c4a('0x3d')],'value':_0x4ced6f['content'][_0x2c4a('0x2e')]()});}else if(_0x4ced6f['type']===_0x2c4a('0x3f')&&_0x4ced6f[_0x2c4a('0x40')]&&_0x4ced6f[_0x2c4a('0x3d')]&&_0x4ced6f['customField']){_0xe4288c[_0x4ced6f['variableName']]&&_0x55029c[_0x2c4a('0x3e')][_0x2c4a('0x41')]({'id':_0x4ced6f[_0x2c4a('0x3d')],'value':_0xe4288c[_0x4ced6f[_0x2c4a('0x40')]][_0x2c4a('0x2e')]()});}else if(_0x4ced6f['type']===_0x2c4a('0x42')&&_0x4ced6f[_0x2c4a('0x43')]&&_0x4ced6f[_0x2c4a('0x43')][_0x2c4a('0xf')]&&_0x4ced6f[_0x2c4a('0x3d')]&&_0x4ced6f['customField']){_0xe4288c[_0x4ced6f[_0x2c4a('0x43')][_0x2c4a('0xf')][_0x2c4a('0x3b')]()]&&_0x55029c[_0x2c4a('0x3e')][_0x2c4a('0x41')]({'id':_0x4ced6f[_0x2c4a('0x3d')],'value':_0xe4288c[_0x4ced6f[_0x2c4a('0x43')]['name'][_0x2c4a('0x3b')]()][_0x2c4a('0x2e')]()});}});}return _0x55029c;}exports[_0x2c4a('0x44')]=function(_0xfba356,_0x37c11a,_0x28e6e4,_0x5c8fa7,_0x15e46a,_0x17b0c2){var _0x3b22ce,_0x48c89f;_0x17b0c2[_0x2c4a('0x1d')]=intUtil[_0x2c4a('0x45')](_0x17b0c2[_0x2c4a('0x1d')]);_0x17b0c2[_0x2c4a('0x46')]=intUtil[_0x2c4a('0x45')](_0x17b0c2['serverUrl']);if(_0x15e46a&&_0x15e46a[_0x2c4a('0x47')]){logger[_0x2c4a('0x9')](_0x2c4a('0x48'),_0x2c4a('0x49'));_0x37c11a[_0x2c4a('0x4a')]=util[_0x2c4a('0xb')](_0x2c4a('0x4b'),_0x17b0c2[_0x2c4a('0x46')],_0x37c11a[_0x2c4a('0x4c')],md5(_0x37c11a[_0x2c4a('0x4c')]));}else{_0x37c11a['recordingURL']='';}headers[_0x2c4a('0x4d')]=getAuth(_0x17b0c2);return getUser(_0x17b0c2,_0x5c8fa7[_0x2c4a('0x4e')])['then'](function(_0x526a13){_0x3b22ce=_0x526a13;logger[_0x2c4a('0x9')](_0x2c4a('0x4f'),_0x3b22ce['id']);return getEndUser(_0x17b0c2,_0x37c11a['calleridname'],_0x37c11a[_0x2c4a('0x50')]);})[_0x2c4a('0x14')](function(_0x4ed827){_0x48c89f=_0x4ed827;logger[_0x2c4a('0x9')](_0x2c4a('0x51'),_0x48c89f['id']);return getTicket(_0x17b0c2,_0x3b22ce,_0x48c89f,_0x28e6e4,_0x37c11a);})[_0x2c4a('0x14')](function(_0x43b8ee){if(_0x43b8ee){logger['info'](_0x2c4a('0x52'),_0x43b8ee['id']);switch(_0x17b0c2[_0x2c4a('0x38')]){case _0x2c4a('0x53'):logger[_0x2c4a('0x9')](_0x2c4a('0x48'),_0x2c4a('0x54'));return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x55'),_0x17b0c2[_0x2c4a('0x1d')],_0x3b22ce['id'],_0x43b8ee['id']),'method':_0x2c4a('0xd')});case _0x2c4a('0x56'):logger['info']('[QUEUE]',_0x2c4a('0x57'));emit(util['format'](_0x2c4a('0x58'),_0x5c8fa7[_0x2c4a('0xf')]),_0x2c4a('0x59'),{'uri':util[_0x2c4a('0xb')]('%s/agent/tickets/%s',_0x17b0c2[_0x2c4a('0x1d')][_0x2c4a('0x5a')](_0x2c4a('0x5b'),''),_0x43b8ee['id'])});break;default:logger['error'](_0x2c4a('0x48'),_0x2c4a('0x5c'));}}})['catch'](function(_0x574106){logger[_0x2c4a('0x5d')](_0x2c4a('0x5e'),util[_0x2c4a('0x5f')](_0x574106,{'showHidden':!![],'depth':null}));});};exports[_0x2c4a('0x60')]=function(_0x31589c,_0x492ac7,_0x3e525a,_0x1cef74,_0x3a7c91,_0x3359c4,_0x1be10f){var _0x448d9f,_0x31c2fa;_0x3359c4[_0x2c4a('0x1d')]=intUtil[_0x2c4a('0x45')](_0x3359c4[_0x2c4a('0x1d')]);_0x3359c4[_0x2c4a('0x46')]=intUtil['stripTrailingSlash'](_0x3359c4[_0x2c4a('0x46')]);if(_0x1be10f&&_0x1be10f[_0x2c4a('0x61')]&&_0x1be10f[_0x2c4a('0x61')]!==_0x2c4a('0x62')){logger['info'](_0x2c4a('0x63'),_0x2c4a('0x49'));_0x492ac7[_0x2c4a('0x4a')]=util[_0x2c4a('0xb')](_0x2c4a('0x4b'),_0x3359c4[_0x2c4a('0x46')],_0x492ac7[_0x2c4a('0x4c')],md5(_0x492ac7[_0x2c4a('0x4c')]));}headers[_0x2c4a('0x4d')]=getAuth(_0x3359c4);return getUser(_0x3359c4,_0x1cef74[_0x2c4a('0x4e')])['then'](function(_0x16c7a5){_0x448d9f=_0x16c7a5;logger['info'](_0x2c4a('0x4f'),_0x448d9f['id']);return getEndUser(_0x3359c4,_0x492ac7[_0x2c4a('0x64')],_0x492ac7['destcalleridnum']);})[_0x2c4a('0x14')](function(_0x606c9f){_0x31c2fa=_0x606c9f;logger[_0x2c4a('0x9')](_0x2c4a('0x51'),_0x31c2fa['id']);return getTicket(_0x3359c4,_0x448d9f,_0x31c2fa,_0x3e525a,_0x492ac7);})[_0x2c4a('0x14')](function(_0x2fec02){if(_0x2fec02){logger[_0x2c4a('0x9')]('The\x20Ticket\x20ID\x20is:',_0x2fec02['id']);switch(_0x3359c4[_0x2c4a('0x38')]){case _0x2c4a('0x53'):logger[_0x2c4a('0x9')](_0x2c4a('0x63'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format'](_0x2c4a('0x55'),_0x3359c4[_0x2c4a('0x1d')],_0x448d9f['id'],_0x2fec02['id']),'method':_0x2c4a('0xd')});case _0x2c4a('0x56'):logger['info'](_0x2c4a('0x63'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2c4a('0xb')](_0x2c4a('0x58'),_0x1cef74[_0x2c4a('0xf')]),'trigger:browser:url',{'uri':util['format'](_0x2c4a('0x65'),_0x3359c4[_0x2c4a('0x1d')][_0x2c4a('0x5a')](_0x2c4a('0x5b'),''),_0x2fec02['id'])});break;default:logger[_0x2c4a('0x5d')]('[OUTBOUND]',_0x2c4a('0x5c'));}}})[_0x2c4a('0x66')](function(_0x2b1388){logger[_0x2c4a('0x5d')](_0x2c4a('0x67'),util[_0x2c4a('0x5f')](_0x2b1388,{'showHidden':!![],'depth':null}));});};exports[_0x2c4a('0x68')]=function(_0x57dae0,_0x2cff67,_0x5b0a1b,_0x261aa1,_0xd723b7,_0x18add1){var _0x2b64cf,_0xee805f;_0x18add1['remoteUri']=intUtil[_0x2c4a('0x45')](_0x18add1['remoteUri']);_0x18add1[_0x2c4a('0x46')]=intUtil[_0x2c4a('0x45')](_0x18add1['serverUrl']);if(_0xd723b7&&_0xd723b7[_0x2c4a('0x47')]){logger['info']('['+_0x2cff67[_0x2c4a('0x69')][_0x2c4a('0x6a')]()+']',_0x2c4a('0x49'));_0x2cff67['recordingURL']=util['format'](_0x2c4a('0x4b'),_0x18add1[_0x2c4a('0x46')],_0x2cff67[_0x2c4a('0x4c')],md5(_0x2cff67[_0x2c4a('0x4c')]));}else{_0x2cff67['recordingURL']='';}headers['Authorization']=getAuth(_0x18add1);return getUser(_0x18add1)[_0x2c4a('0x14')](function(_0x2e9f8c){_0x2b64cf=_0x2e9f8c;logger['info'](_0x2c4a('0x4f'),_0x2b64cf['id']);return getEndUser(_0x18add1,_0x2cff67['calleridname'],_0x2cff67[_0x2c4a('0x50')]);})[_0x2c4a('0x14')](function(_0x2ff87e){_0xee805f=_0x2ff87e;logger[_0x2c4a('0x9')](_0x2c4a('0x51'),_0xee805f['id']);return getTicket(_0x18add1,_0x2b64cf,_0xee805f,_0x5b0a1b,_0x2cff67);})[_0x2c4a('0x14')](function(_0xa35b3d){if(_0xa35b3d){logger[_0x2c4a('0x9')](_0x2c4a('0x52'),_0xa35b3d['id']);}})[_0x2c4a('0x66')](function(_0x134f04){logger['error']('['+_0x2cff67[_0x2c4a('0x69')][_0x2c4a('0x6a')]()+']'+_0x2c4a('0x6b'),util[_0x2c4a('0x5f')](_0x134f04,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff