// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0a63=['toLowerCase','idField','custom_fields','push','content','variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','newTab','trigger:browser:url','unmanaged','lastevent','toUpperCase','catch','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','emit','application/json','info','format','%s/tickets.json','POST','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','defaults','forEach','type','string','nameField','customField'];(function(_0x2f7ee5,_0x44199b){var _0x2474b1=function(_0x2ce850){while(--_0x2ce850){_0x2f7ee5['push'](_0x2f7ee5['shift']());}};_0x2474b1(++_0x44199b);}(_0x0a63,0x1e5));var _0x30a6=function(_0x21920b,_0x1f1839){_0x21920b=_0x21920b-0x0;var _0x49d4b0=_0x0a63[_0x21920b];return _0x49d4b0;};'use strict';var _=require(_0x30a6('0x0'));var rp=require(_0x30a6('0x1'));var md5=require(_0x30a6('0x2'));var util=require(_0x30a6('0x3'));var Redis=require(_0x30a6('0x4'));var intUtil=require(_0x30a6('0x5'));var config=require(_0x30a6('0x6'));var logger=require(_0x30a6('0x7'))(_0x30a6('0x8'));config[_0x30a6('0x9')]=_['defaults'](config[_0x30a6('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x30a6('0xa'))(new Redis(config[_0x30a6('0x9')]));function emit(_0x7d183,_0x13bcdd,_0x1c6a97){io['to'](_0x7d183)[_0x30a6('0xb')](_0x13bcdd,_0x1c6a97);}var headers={'Content-Type':_0x30a6('0xc'),'Accept':_0x30a6('0xc')};function getTicket(_0x4deeaf,_0x5079e9,_0x4b7e73,_0x5ededa,_0x11895e){logger[_0x30a6('0xd')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x30a6('0xe')](_0x30a6('0xf'),_0x4deeaf['remoteUri']),'method':_0x30a6('0x10'),'body':{'ticket':_[_0x30a6('0x11')]({'requester_id':_0x4b7e73['id'],'submitter_id':_0x5079e9?_0x5079e9['id']:undefined,'assignee_id':_0x5079e9?_0x5079e9['id']:undefined,'tags':getTags(_0x5ededa['Tags'],_0x30a6('0x12')),'subject':intUtil[_0x30a6('0x13')](_0x5ededa[_0x30a6('0x14')],_0x11895e,'\x20'),'description':intUtil['getString'](_0x5ededa[_0x30a6('0x15')],_0x11895e,'\x0a'),'comment':{'public':![],'body':intUtil[_0x30a6('0x13')](_0x5ededa['Descriptions'],_0x11895e,'\x0a')}},getCustomFields(_0x5ededa[_0x30a6('0x16')],_0x11895e))}})[_0x30a6('0x17')](function(_0x44dc2d){logger[_0x30a6('0xd')](_0x30a6('0x18'));return _0x44dc2d[_0x30a6('0x19')];});}function getUser(_0x52f861,_0x5e424f){if(intUtil[_0x30a6('0x1a')](_0x5e424f)){logger[_0x30a6('0xd')](_0x30a6('0x1b'),_0x5e424f);return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x1c'),_0x52f861[_0x30a6('0x1d')]),'qs':{'query':util[_0x30a6('0xe')](_0x30a6('0x1e'),_0x5e424f)}})[_0x30a6('0x17')](function(_0x4db56b){if(_0x4db56b[_0x30a6('0x1f')]){logger['info'](_0x30a6('0x20'));return _['find'](_0x4db56b['results'],{'email':_0x5e424f,'role':_0x30a6('0x21')});}else{logger[_0x30a6('0xd')](_0x30a6('0x22'));return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x23'),_0x52f861[_0x30a6('0x1d')])})['then'](function(_0x387367){logger[_0x30a6('0xd')](_0x30a6('0x24'));return _0x387367[_0x30a6('0x25')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x23'),_0x52f861[_0x30a6('0x1d')])})[_0x30a6('0x17')](function(_0x2401ef){logger[_0x30a6('0xd')](_0x30a6('0x24'));return _0x2401ef['user'];});}}function getEndUser(_0x25f440,_0xb8e02e,_0x29914f){logger[_0x30a6('0xd')](_0x30a6('0x26'),_0x29914f);return request({'uri':util['format']('%s/search.json',_0x25f440['remoteUri']),'qs':{'query':util[_0x30a6('0xe')](_0x30a6('0x27'),_0x29914f)}})[_0x30a6('0x17')](function(_0x5579d3){var _0x2559d6;if(_0x5579d3[_0x30a6('0x28')][_0x30a6('0x29')]){_0x5579d3[_0x30a6('0x28')]=_[_0x30a6('0x2a')](_0x5579d3[_0x30a6('0x28')],{'suspended':![],'role':_0x30a6('0x2b')});if(_0x5579d3[_0x30a6('0x28')]['length']){_0x2559d6=_['first'](_0x5579d3[_0x30a6('0x28')]);}}if(_0x2559d6){logger[_0x30a6('0xd')](_0x30a6('0x2c'));return _0x2559d6;}else{logger[_0x30a6('0xd')](_0x30a6('0x2d'));return request({'uri':util[_0x30a6('0xe')]('%s/users.json',_0x25f440[_0x30a6('0x1d')]),'method':_0x30a6('0x10'),'body':{'user':{'role':_0x30a6('0x2b'),'name':util[_0x30a6('0xe')]('Caller\x20-\x20%s',_0xb8e02e||_0x29914f),'phone':_0x29914f}}})[_0x30a6('0x17')](function(_0x30d1ca){logger['info'](_0x30a6('0x2e'));return _0x30d1ca['user'];});}});}function getAuth(_0x4c6e2b){var _0x35a195;if(_0x4c6e2b[_0x30a6('0x2f')]===_0x30a6('0x30')){_0x35a195=util[_0x30a6('0xe')](_0x30a6('0x31'),_0x4c6e2b[_0x30a6('0x32')],_0x4c6e2b[_0x30a6('0x30')]);}else if(_0x4c6e2b['authType']===_0x30a6('0x33')){_0x35a195=util['format'](_0x30a6('0x34'),_0x4c6e2b[_0x30a6('0x32')],_0x4c6e2b[_0x30a6('0x33')]);}return util['format'](_0x30a6('0x35'),new Buffer(_0x35a195)[_0x30a6('0x36')](_0x30a6('0x37')));}function request(_0x41f746){logger[_0x30a6('0x38')](_0x30a6('0x39'),JSON[_0x30a6('0x3a')](_0x41f746));return rp(_[_0x30a6('0x3b')](_0x41f746,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x34d79d,_0x41a844){var _0x25d9b1=[];if(_0x34d79d&&_0x34d79d[_0x30a6('0x29')]>0x0){_0x25d9b1=_['map'](_0x34d79d,_0x41a844);}return _0x25d9b1;}function getCustomFields(_0x2e0129,_0x573162){var _0x3aff5f=[];var _0x1805a6={'custom_fields':[]};if(_0x2e0129['length']>0x0){_[_0x30a6('0x3c')](_0x2e0129,function(_0x47d438){if(_0x47d438[_0x30a6('0x3d')]===_0x30a6('0x3e')&&_0x47d438[_0x30a6('0x3f')]&&!_0x47d438[_0x30a6('0x40')]){_0x1805a6[_0x47d438[_0x30a6('0x3f')][_0x30a6('0x41')]()]=_0x47d438['content'][_0x30a6('0x36')]();}else if(_0x47d438[_0x30a6('0x3d')]==='string'&&_0x47d438[_0x30a6('0x42')]&&_0x47d438[_0x30a6('0x40')]){_0x1805a6[_0x30a6('0x43')][_0x30a6('0x44')]({'id':_0x47d438[_0x30a6('0x42')],'value':_0x47d438[_0x30a6('0x45')][_0x30a6('0x36')]()});}else if(_0x47d438['type']===_0x30a6('0x46')&&_0x47d438[_0x30a6('0x47')]&&_0x47d438[_0x30a6('0x42')]&&_0x47d438[_0x30a6('0x40')]){_0x573162[_0x47d438[_0x30a6('0x47')]]&&_0x1805a6[_0x30a6('0x43')][_0x30a6('0x44')]({'id':_0x47d438['idField'],'value':_0x573162[_0x47d438[_0x30a6('0x47')]][_0x30a6('0x36')]()});}else if(_0x47d438['type']==='customVariable'&&_0x47d438[_0x30a6('0x48')]&&_0x47d438['Variable'][_0x30a6('0x12')]&&_0x47d438[_0x30a6('0x42')]&&_0x47d438[_0x30a6('0x40')]){_0x573162[_0x47d438[_0x30a6('0x48')][_0x30a6('0x12')][_0x30a6('0x41')]()]&&_0x1805a6[_0x30a6('0x43')][_0x30a6('0x44')]({'id':_0x47d438[_0x30a6('0x42')],'value':_0x573162[_0x47d438[_0x30a6('0x48')]['name']['toLowerCase']()]['toString']()});}});}return _0x1805a6;}exports[_0x30a6('0x49')]=function(_0x74ef32,_0x4a504f,_0x4ceaf5,_0x2546e0,_0x321888,_0x326e30){var _0x12e104,_0x50da8f;_0x326e30[_0x30a6('0x1d')]=intUtil[_0x30a6('0x4a')](_0x326e30[_0x30a6('0x1d')]);_0x326e30[_0x30a6('0x4b')]=intUtil[_0x30a6('0x4a')](_0x326e30[_0x30a6('0x4b')]);if(_0x321888&&_0x321888[_0x30a6('0x4c')]){logger[_0x30a6('0xd')](_0x30a6('0x4d'),_0x30a6('0x4e'));_0x4a504f[_0x30a6('0x4f')]=util['format'](_0x30a6('0x50'),_0x326e30[_0x30a6('0x4b')],_0x4a504f['uniqueid'],md5(_0x4a504f[_0x30a6('0x51')]));}else{_0x4a504f[_0x30a6('0x4f')]='';}headers[_0x30a6('0x52')]=getAuth(_0x326e30);return getUser(_0x326e30,_0x2546e0[_0x30a6('0x53')])[_0x30a6('0x17')](function(_0x20e54c){_0x12e104=_0x20e54c;logger[_0x30a6('0xd')]('The\x20User\x20ID\x20is:',_0x12e104['id']);return getEndUser(_0x326e30,_0x4a504f[_0x30a6('0x54')],_0x4a504f[_0x30a6('0x55')]);})[_0x30a6('0x17')](function(_0x3e1e12){_0x50da8f=_0x3e1e12;logger[_0x30a6('0xd')](_0x30a6('0x56'),_0x50da8f['id']);return getTicket(_0x326e30,_0x12e104,_0x50da8f,_0x4ceaf5,_0x4a504f);})[_0x30a6('0x17')](function(_0x343a96){if(_0x343a96){logger[_0x30a6('0xd')](_0x30a6('0x57'),_0x343a96['id']);switch(_0x326e30['type']){case _0x30a6('0x58'):logger[_0x30a6('0xd')]('[QUEUE]',_0x30a6('0x59'));return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x5a'),_0x326e30['remoteUri'],_0x12e104['id'],_0x343a96['id']),'method':_0x30a6('0x10')});case'newTab':logger[_0x30a6('0xd')]('[QUEUE]',_0x30a6('0x5b'));emit(util[_0x30a6('0xe')]('user:%s',_0x2546e0[_0x30a6('0x12')]),'trigger:browser:url',{'uri':util[_0x30a6('0xe')](_0x30a6('0x5c'),_0x326e30[_0x30a6('0x1d')][_0x30a6('0x5d')](_0x30a6('0x5e'),''),_0x343a96['id'])});break;default:logger[_0x30a6('0x5f')](_0x30a6('0x4d'),_0x30a6('0x60'));}}})['catch'](function(_0x572252){logger[_0x30a6('0x5f')](_0x30a6('0x61'),util[_0x30a6('0x62')](_0x572252,{'showHidden':!![],'depth':null}));});};exports[_0x30a6('0x63')]=function(_0x451df2,_0xe6ac3c,_0x57a93c,_0x22b490,_0x1af9d5,_0x410079,_0x35722e){var _0x3d8380,_0x174fa5;_0x410079[_0x30a6('0x1d')]=intUtil[_0x30a6('0x4a')](_0x410079[_0x30a6('0x1d')]);_0x410079[_0x30a6('0x4b')]=intUtil[_0x30a6('0x4a')](_0x410079[_0x30a6('0x4b')]);if(_0x35722e&&_0x35722e[_0x30a6('0x64')]&&_0x35722e['recordingFormat']!==_0x30a6('0x65')){logger[_0x30a6('0xd')](_0x30a6('0x66'),'Recording\x20is\x20enabled!');_0xe6ac3c[_0x30a6('0x4f')]=util['format'](_0x30a6('0x50'),_0x410079[_0x30a6('0x4b')],_0xe6ac3c['uniqueid'],md5(_0xe6ac3c[_0x30a6('0x51')]));}headers[_0x30a6('0x52')]=getAuth(_0x410079);return getUser(_0x410079,_0x22b490[_0x30a6('0x53')])[_0x30a6('0x17')](function(_0x109b26){_0x3d8380=_0x109b26;logger[_0x30a6('0xd')](_0x30a6('0x67'),_0x3d8380['id']);return getEndUser(_0x410079,_0xe6ac3c['destcalleridname'],_0xe6ac3c['destcalleridnum']);})[_0x30a6('0x17')](function(_0x30af95){_0x174fa5=_0x30af95;logger[_0x30a6('0xd')]('The\x20Enduser\x20ID\x20is:',_0x174fa5['id']);return getTicket(_0x410079,_0x3d8380,_0x174fa5,_0x57a93c,_0xe6ac3c);})['then'](function(_0x66f769){if(_0x66f769){logger[_0x30a6('0xd')](_0x30a6('0x57'),_0x66f769['id']);switch(_0x410079['type']){case _0x30a6('0x58'):logger[_0x30a6('0xd')](_0x30a6('0x66'),_0x30a6('0x59'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x410079[_0x30a6('0x1d')],_0x3d8380['id'],_0x66f769['id']),'method':'POST'});case _0x30a6('0x68'):logger[_0x30a6('0xd')](_0x30a6('0x66'),_0x30a6('0x5b'));emit(util[_0x30a6('0xe')]('user:%s',_0x22b490[_0x30a6('0x12')]),_0x30a6('0x69'),{'uri':util[_0x30a6('0xe')](_0x30a6('0x5c'),_0x410079[_0x30a6('0x1d')]['replace'](_0x30a6('0x5e'),''),_0x66f769['id'])});break;default:logger['error'](_0x30a6('0x66'),_0x30a6('0x60'));}}})['catch'](function(_0x455c7f){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x30a6('0x62')](_0x455c7f,{'showHidden':!![],'depth':null}));});};exports[_0x30a6('0x6a')]=function(_0x41a039,_0x4ff8a2,_0x5d4764,_0x1dc6eb,_0x323be6,_0x1de2ff){var _0x16c197,_0x5a1dc8;_0x1de2ff[_0x30a6('0x1d')]=intUtil['stripTrailingSlash'](_0x1de2ff[_0x30a6('0x1d')]);_0x1de2ff[_0x30a6('0x4b')]=intUtil[_0x30a6('0x4a')](_0x1de2ff[_0x30a6('0x4b')]);if(_0x323be6&&_0x323be6[_0x30a6('0x4c')]){logger[_0x30a6('0xd')]('['+_0x4ff8a2[_0x30a6('0x6b')][_0x30a6('0x6c')]()+']',_0x30a6('0x4e'));_0x4ff8a2[_0x30a6('0x4f')]=util['format'](_0x30a6('0x50'),_0x1de2ff[_0x30a6('0x4b')],_0x4ff8a2[_0x30a6('0x51')],md5(_0x4ff8a2[_0x30a6('0x51')]));}else{_0x4ff8a2[_0x30a6('0x4f')]='';}headers[_0x30a6('0x52')]=getAuth(_0x1de2ff);return getUser(_0x1de2ff)[_0x30a6('0x17')](function(_0x33d614){_0x16c197=_0x33d614;logger[_0x30a6('0xd')](_0x30a6('0x67'),_0x16c197['id']);return getEndUser(_0x1de2ff,_0x4ff8a2[_0x30a6('0x54')],_0x4ff8a2[_0x30a6('0x55')]);})[_0x30a6('0x17')](function(_0x533e0b){_0x5a1dc8=_0x533e0b;logger[_0x30a6('0xd')](_0x30a6('0x56'),_0x5a1dc8['id']);return getTicket(_0x1de2ff,_0x16c197,_0x5a1dc8,_0x5d4764,_0x4ff8a2);})[_0x30a6('0x17')](function(_0x13fa00){if(_0x13fa00){logger[_0x30a6('0xd')]('The\x20Ticket\x20ID\x20is:',_0x13fa00['id']);}})[_0x30a6('0x6d')](function(_0x464dea){logger[_0x30a6('0x5f')]('['+_0x4ff8a2[_0x30a6('0x6b')][_0x30a6('0x6c')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x30a6('0x62')](_0x464dea,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xc4a2=['password','token','%s/token:%s','username','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string','picklist','type','customField','nameField','toLowerCase','content','idField','custom_fields','variable','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','%s/agent/tickets/%s','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','results','%s/users/me.json','remoteUri','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','authType'];(function(_0x55fc1b,_0x16d022){var _0x26257d=function(_0x5b7a91){while(--_0x5b7a91){_0x55fc1b['push'](_0x55fc1b['shift']());}};_0x26257d(++_0x16d022);}(_0xc4a2,0x1f3));var _0x2c4a=function(_0x25762b,_0x506ade){_0x25762b=_0x25762b-0x0;var _0x3f1cf4=_0xc4a2[_0x25762b];return _0x3f1cf4;};'use strict';var _=require(_0x2c4a('0x0'));var rp=require(_0x2c4a('0x1'));var md5=require(_0x2c4a('0x2'));var util=require('util');var Redis=require(_0x2c4a('0x3'));var intUtil=require(_0x2c4a('0x4'));var config=require(_0x2c4a('0x5'));var logger=require(_0x2c4a('0x6'))('zendesk');config['redis']=_['defaults'](config[_0x2c4a('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2c4a('0x7')]));function emit(_0x10e852,_0x572392,_0x36f669){io['to'](_0x10e852)['emit'](_0x572392,_0x36f669);}var headers={'Content-Type':_0x2c4a('0x8'),'Accept':_0x2c4a('0x8')};function getTicket(_0x5f1eac,_0xa89fa2,_0x401316,_0x3df274,_0x55eb68){logger[_0x2c4a('0x9')](_0x2c4a('0xa'));return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0xc'),_0x5f1eac['remoteUri']),'method':_0x2c4a('0xd'),'body':{'ticket':_['merge']({'requester_id':_0x401316['id'],'submitter_id':_0xa89fa2?_0xa89fa2['id']:undefined,'assignee_id':_0xa89fa2?_0xa89fa2['id']:undefined,'tags':getTags(_0x3df274[_0x2c4a('0xe')],_0x2c4a('0xf')),'subject':intUtil[_0x2c4a('0x10')](_0x3df274[_0x2c4a('0x11')],_0x55eb68,'\x20'),'description':intUtil['getString'](_0x3df274['Descriptions'],_0x55eb68,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2c4a('0x10')](_0x3df274[_0x2c4a('0x12')],_0x55eb68,'\x0a')}},getCustomFields(_0x3df274[_0x2c4a('0x13')],_0x55eb68))}})[_0x2c4a('0x14')](function(_0x1faf49){logger[_0x2c4a('0x9')](_0x2c4a('0x15'));return _0x1faf49['ticket'];});}function getUser(_0x26ed2c,_0x5d52a0){if(intUtil['validateEmail'](_0x5d52a0)){logger[_0x2c4a('0x9')](_0x2c4a('0x16'),_0x5d52a0);return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x17'),_0x26ed2c['remoteUri']),'qs':{'query':util[_0x2c4a('0xb')]('type:user\x20role:agent\x20email:%s',_0x5d52a0)}})[_0x2c4a('0x14')](function(_0xcedc2f){if(_0xcedc2f[_0x2c4a('0x18')]){logger[_0x2c4a('0x9')](_0x2c4a('0x19'));return _[_0x2c4a('0x1a')](_0xcedc2f[_0x2c4a('0x1b')],{'email':_0x5d52a0,'role':'agent'});}else{logger[_0x2c4a('0x9')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x1c'),_0x26ed2c[_0x2c4a('0x1d')])})[_0x2c4a('0x14')](function(_0x5b8408){logger['info'](_0x2c4a('0x1e'));return _0x5b8408[_0x2c4a('0x1f')];});}});}else{logger['info'](_0x2c4a('0x20'));return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x1c'),_0x26ed2c[_0x2c4a('0x1d')])})[_0x2c4a('0x14')](function(_0xfcd1e3){logger[_0x2c4a('0x9')](_0x2c4a('0x1e'));return _0xfcd1e3[_0x2c4a('0x1f')];});}}function getEndUser(_0x376385,_0x455590,_0x5d4cf5){logger[_0x2c4a('0x9')](_0x2c4a('0x21'),_0x5d4cf5);return request({'uri':util['format'](_0x2c4a('0x17'),_0x376385[_0x2c4a('0x1d')]),'qs':{'query':util['format'](_0x2c4a('0x22'),_0x5d4cf5)}})[_0x2c4a('0x14')](function(_0xedac82){var _0x111c11;if(_0xedac82[_0x2c4a('0x1b')][_0x2c4a('0x23')]){_0xedac82[_0x2c4a('0x1b')]=_[_0x2c4a('0x24')](_0xedac82['results'],{'suspended':![],'role':'end-user'});if(_0xedac82[_0x2c4a('0x1b')]['length']){_0x111c11=_[_0x2c4a('0x25')](_0xedac82[_0x2c4a('0x1b')]);}}if(_0x111c11){logger[_0x2c4a('0x9')]('Enduser\x20found!');return _0x111c11;}else{logger[_0x2c4a('0x9')](_0x2c4a('0x26'));return request({'uri':util[_0x2c4a('0xb')]('%s/users.json',_0x376385[_0x2c4a('0x1d')]),'method':'POST','body':{'user':{'role':'end-user','name':util[_0x2c4a('0xb')]('Caller\x20-\x20%s',_0x455590||_0x5d4cf5),'phone':_0x5d4cf5}}})[_0x2c4a('0x14')](function(_0x44a17d){logger[_0x2c4a('0x9')](_0x2c4a('0x27'));return _0x44a17d['user'];});}});}function getAuth(_0x4ef714){var _0x1bd581;if(_0x4ef714[_0x2c4a('0x28')]===_0x2c4a('0x29')){_0x1bd581=util['format']('%s:%s',_0x4ef714['username'],_0x4ef714[_0x2c4a('0x29')]);}else if(_0x4ef714[_0x2c4a('0x28')]===_0x2c4a('0x2a')){_0x1bd581=util[_0x2c4a('0xb')](_0x2c4a('0x2b'),_0x4ef714[_0x2c4a('0x2c')],_0x4ef714['token']);}return util[_0x2c4a('0xb')](_0x2c4a('0x2d'),new Buffer(_0x1bd581)[_0x2c4a('0x2e')]('base64'));}function request(_0x53f154){logger[_0x2c4a('0x2f')](_0x2c4a('0x30'),JSON['stringify'](_0x53f154));return rp(_[_0x2c4a('0x31')](_0x53f154,{'method':_0x2c4a('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x2b930a,_0x48f810){var _0x2298b0=[];if(_0x2b930a&&_0x2b930a[_0x2c4a('0x23')]>0x0){_0x2298b0=_[_0x2c4a('0x33')](_0x2b930a,_0x48f810);}return _0x2298b0;}function getCustomFields(_0x50c8da,_0xe4288c){var _0x27001d=[];var _0x55029c={'custom_fields':[]};if(_0x50c8da[_0x2c4a('0x23')]>0x0){_[_0x2c4a('0x34')](_0x50c8da,function(_0x4ced6f){if(_[_0x2c4a('0x35')]([_0x2c4a('0x36'),_0x2c4a('0x37')],_0x4ced6f[_0x2c4a('0x38')])&&_0x4ced6f['nameField']&&!_0x4ced6f[_0x2c4a('0x39')]){_0x55029c[_0x4ced6f[_0x2c4a('0x3a')][_0x2c4a('0x3b')]()]=_0x4ced6f[_0x2c4a('0x3c')][_0x2c4a('0x2e')]();}else if(_[_0x2c4a('0x35')]([_0x2c4a('0x36'),_0x2c4a('0x37')],_0x4ced6f[_0x2c4a('0x38')])&&_0x4ced6f[_0x2c4a('0x3d')]&&_0x4ced6f[_0x2c4a('0x39')]){_0x55029c[_0x2c4a('0x3e')]['push']({'id':_0x4ced6f[_0x2c4a('0x3d')],'value':_0x4ced6f['content'][_0x2c4a('0x2e')]()});}else if(_0x4ced6f['type']===_0x2c4a('0x3f')&&_0x4ced6f[_0x2c4a('0x40')]&&_0x4ced6f[_0x2c4a('0x3d')]&&_0x4ced6f['customField']){_0xe4288c[_0x4ced6f['variableName']]&&_0x55029c[_0x2c4a('0x3e')][_0x2c4a('0x41')]({'id':_0x4ced6f[_0x2c4a('0x3d')],'value':_0xe4288c[_0x4ced6f[_0x2c4a('0x40')]][_0x2c4a('0x2e')]()});}else if(_0x4ced6f['type']===_0x2c4a('0x42')&&_0x4ced6f[_0x2c4a('0x43')]&&_0x4ced6f[_0x2c4a('0x43')][_0x2c4a('0xf')]&&_0x4ced6f[_0x2c4a('0x3d')]&&_0x4ced6f['customField']){_0xe4288c[_0x4ced6f[_0x2c4a('0x43')][_0x2c4a('0xf')][_0x2c4a('0x3b')]()]&&_0x55029c[_0x2c4a('0x3e')][_0x2c4a('0x41')]({'id':_0x4ced6f[_0x2c4a('0x3d')],'value':_0xe4288c[_0x4ced6f[_0x2c4a('0x43')]['name'][_0x2c4a('0x3b')]()][_0x2c4a('0x2e')]()});}});}return _0x55029c;}exports[_0x2c4a('0x44')]=function(_0xfba356,_0x37c11a,_0x28e6e4,_0x5c8fa7,_0x15e46a,_0x17b0c2){var _0x3b22ce,_0x48c89f;_0x17b0c2[_0x2c4a('0x1d')]=intUtil[_0x2c4a('0x45')](_0x17b0c2[_0x2c4a('0x1d')]);_0x17b0c2[_0x2c4a('0x46')]=intUtil[_0x2c4a('0x45')](_0x17b0c2['serverUrl']);if(_0x15e46a&&_0x15e46a[_0x2c4a('0x47')]){logger[_0x2c4a('0x9')](_0x2c4a('0x48'),_0x2c4a('0x49'));_0x37c11a[_0x2c4a('0x4a')]=util[_0x2c4a('0xb')](_0x2c4a('0x4b'),_0x17b0c2[_0x2c4a('0x46')],_0x37c11a[_0x2c4a('0x4c')],md5(_0x37c11a[_0x2c4a('0x4c')]));}else{_0x37c11a['recordingURL']='';}headers[_0x2c4a('0x4d')]=getAuth(_0x17b0c2);return getUser(_0x17b0c2,_0x5c8fa7[_0x2c4a('0x4e')])['then'](function(_0x526a13){_0x3b22ce=_0x526a13;logger[_0x2c4a('0x9')](_0x2c4a('0x4f'),_0x3b22ce['id']);return getEndUser(_0x17b0c2,_0x37c11a['calleridname'],_0x37c11a[_0x2c4a('0x50')]);})[_0x2c4a('0x14')](function(_0x4ed827){_0x48c89f=_0x4ed827;logger[_0x2c4a('0x9')](_0x2c4a('0x51'),_0x48c89f['id']);return getTicket(_0x17b0c2,_0x3b22ce,_0x48c89f,_0x28e6e4,_0x37c11a);})[_0x2c4a('0x14')](function(_0x43b8ee){if(_0x43b8ee){logger['info'](_0x2c4a('0x52'),_0x43b8ee['id']);switch(_0x17b0c2[_0x2c4a('0x38')]){case _0x2c4a('0x53'):logger[_0x2c4a('0x9')](_0x2c4a('0x48'),_0x2c4a('0x54'));return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x55'),_0x17b0c2[_0x2c4a('0x1d')],_0x3b22ce['id'],_0x43b8ee['id']),'method':_0x2c4a('0xd')});case _0x2c4a('0x56'):logger['info']('[QUEUE]',_0x2c4a('0x57'));emit(util['format'](_0x2c4a('0x58'),_0x5c8fa7[_0x2c4a('0xf')]),_0x2c4a('0x59'),{'uri':util[_0x2c4a('0xb')]('%s/agent/tickets/%s',_0x17b0c2[_0x2c4a('0x1d')][_0x2c4a('0x5a')](_0x2c4a('0x5b'),''),_0x43b8ee['id'])});break;default:logger['error'](_0x2c4a('0x48'),_0x2c4a('0x5c'));}}})['catch'](function(_0x574106){logger[_0x2c4a('0x5d')](_0x2c4a('0x5e'),util[_0x2c4a('0x5f')](_0x574106,{'showHidden':!![],'depth':null}));});};exports[_0x2c4a('0x60')]=function(_0x31589c,_0x492ac7,_0x3e525a,_0x1cef74,_0x3a7c91,_0x3359c4,_0x1be10f){var _0x448d9f,_0x31c2fa;_0x3359c4[_0x2c4a('0x1d')]=intUtil[_0x2c4a('0x45')](_0x3359c4[_0x2c4a('0x1d')]);_0x3359c4[_0x2c4a('0x46')]=intUtil['stripTrailingSlash'](_0x3359c4[_0x2c4a('0x46')]);if(_0x1be10f&&_0x1be10f[_0x2c4a('0x61')]&&_0x1be10f[_0x2c4a('0x61')]!==_0x2c4a('0x62')){logger['info'](_0x2c4a('0x63'),_0x2c4a('0x49'));_0x492ac7[_0x2c4a('0x4a')]=util[_0x2c4a('0xb')](_0x2c4a('0x4b'),_0x3359c4[_0x2c4a('0x46')],_0x492ac7[_0x2c4a('0x4c')],md5(_0x492ac7[_0x2c4a('0x4c')]));}headers[_0x2c4a('0x4d')]=getAuth(_0x3359c4);return getUser(_0x3359c4,_0x1cef74[_0x2c4a('0x4e')])['then'](function(_0x16c7a5){_0x448d9f=_0x16c7a5;logger['info'](_0x2c4a('0x4f'),_0x448d9f['id']);return getEndUser(_0x3359c4,_0x492ac7[_0x2c4a('0x64')],_0x492ac7['destcalleridnum']);})[_0x2c4a('0x14')](function(_0x606c9f){_0x31c2fa=_0x606c9f;logger[_0x2c4a('0x9')](_0x2c4a('0x51'),_0x31c2fa['id']);return getTicket(_0x3359c4,_0x448d9f,_0x31c2fa,_0x3e525a,_0x492ac7);})[_0x2c4a('0x14')](function(_0x2fec02){if(_0x2fec02){logger[_0x2c4a('0x9')]('The\x20Ticket\x20ID\x20is:',_0x2fec02['id']);switch(_0x3359c4[_0x2c4a('0x38')]){case _0x2c4a('0x53'):logger[_0x2c4a('0x9')](_0x2c4a('0x63'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format'](_0x2c4a('0x55'),_0x3359c4[_0x2c4a('0x1d')],_0x448d9f['id'],_0x2fec02['id']),'method':_0x2c4a('0xd')});case _0x2c4a('0x56'):logger['info'](_0x2c4a('0x63'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2c4a('0xb')](_0x2c4a('0x58'),_0x1cef74[_0x2c4a('0xf')]),'trigger:browser:url',{'uri':util['format'](_0x2c4a('0x65'),_0x3359c4[_0x2c4a('0x1d')][_0x2c4a('0x5a')](_0x2c4a('0x5b'),''),_0x2fec02['id'])});break;default:logger[_0x2c4a('0x5d')]('[OUTBOUND]',_0x2c4a('0x5c'));}}})[_0x2c4a('0x66')](function(_0x2b1388){logger[_0x2c4a('0x5d')](_0x2c4a('0x67'),util[_0x2c4a('0x5f')](_0x2b1388,{'showHidden':!![],'depth':null}));});};exports[_0x2c4a('0x68')]=function(_0x57dae0,_0x2cff67,_0x5b0a1b,_0x261aa1,_0xd723b7,_0x18add1){var _0x2b64cf,_0xee805f;_0x18add1['remoteUri']=intUtil[_0x2c4a('0x45')](_0x18add1['remoteUri']);_0x18add1[_0x2c4a('0x46')]=intUtil[_0x2c4a('0x45')](_0x18add1['serverUrl']);if(_0xd723b7&&_0xd723b7[_0x2c4a('0x47')]){logger['info']('['+_0x2cff67[_0x2c4a('0x69')][_0x2c4a('0x6a')]()+']',_0x2c4a('0x49'));_0x2cff67['recordingURL']=util['format'](_0x2c4a('0x4b'),_0x18add1[_0x2c4a('0x46')],_0x2cff67[_0x2c4a('0x4c')],md5(_0x2cff67[_0x2c4a('0x4c')]));}else{_0x2cff67['recordingURL']='';}headers['Authorization']=getAuth(_0x18add1);return getUser(_0x18add1)[_0x2c4a('0x14')](function(_0x2e9f8c){_0x2b64cf=_0x2e9f8c;logger['info'](_0x2c4a('0x4f'),_0x2b64cf['id']);return getEndUser(_0x18add1,_0x2cff67['calleridname'],_0x2cff67[_0x2c4a('0x50')]);})[_0x2c4a('0x14')](function(_0x2ff87e){_0xee805f=_0x2ff87e;logger[_0x2c4a('0x9')](_0x2c4a('0x51'),_0xee805f['id']);return getTicket(_0x18add1,_0x2b64cf,_0xee805f,_0x5b0a1b,_0x2cff67);})[_0x2c4a('0x14')](function(_0xa35b3d){if(_0xa35b3d){logger[_0x2c4a('0x9')](_0x2c4a('0x52'),_0xa35b3d['id']);}})[_0x2c4a('0x66')](function(_0x134f04){logger['error']('['+_0x2cff67[_0x2c4a('0x69')][_0x2c4a('0x6a')]()+']'+_0x2c4a('0x6b'),util[_0x2c4a('0x5f')](_0x134f04,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff