// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe821=['calleridname','calleridnum','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','results','length','filter','end-user','first','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','defaults','GET','forEach','type','string','customField','content','idField','custom_fields','variable','variableName','push','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','outbound','recordingFormat','none','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','[OUTBOUND]','newTab','Zendesk\x20account\x20type\x20not\x20recognized','inspect','unmanaged','lastevent'];(function(_0x55fa03,_0xcb96c2){var _0x2cd7cd=function(_0x56611f){while(--_0x56611f){_0x55fa03['push'](_0x55fa03['shift']());}};_0x2cd7cd(++_0xcb96c2);}(_0xe821,0x140));var _0x1e82=function(_0x4f9a25,_0x185795){_0x4f9a25=_0x4f9a25-0x0;var _0x4989e3=_0xe821[_0x4f9a25];return _0x4989e3;};'use strict';var _=require(_0x1e82('0x0'));var rp=require(_0x1e82('0x1'));var md5=require('md5');var util=require(_0x1e82('0x2'));var Redis=require(_0x1e82('0x3'));var intUtil=require(_0x1e82('0x4'));var config=require(_0x1e82('0x5'));var logger=require(_0x1e82('0x6'))('zendesk');config[_0x1e82('0x7')]=_['defaults'](config['redis'],{'host':_0x1e82('0x8'),'port':0x18eb});var io=require(_0x1e82('0x9'))(new Redis(config['redis']));function emit(_0xf2e848,_0x161b18,_0x53454f){io['to'](_0xf2e848)[_0x1e82('0xa')](_0x161b18,_0x53454f);}var headers={'Content-Type':_0x1e82('0xb'),'Accept':_0x1e82('0xb')};function getTicket(_0x59b0ba,_0x376a94,_0x344f0a,_0x4a61f1,_0x341ad8){logger[_0x1e82('0xc')](_0x1e82('0xd'));return request({'uri':util[_0x1e82('0xe')]('%s/tickets.json',_0x59b0ba[_0x1e82('0xf')]),'method':_0x1e82('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x344f0a['id'],'submitter_id':_0x376a94?_0x376a94['id']:undefined,'assignee_id':_0x376a94?_0x376a94['id']:undefined,'tags':getTags(_0x4a61f1[_0x1e82('0x11')],_0x1e82('0x12')),'subject':intUtil[_0x1e82('0x13')](_0x4a61f1[_0x1e82('0x14')],_0x341ad8,'\x20'),'description':intUtil[_0x1e82('0x13')](_0x4a61f1['Descriptions'],_0x341ad8,'\x0a'),'comment':{'public':![],'body':intUtil[_0x1e82('0x13')](_0x4a61f1[_0x1e82('0x15')],_0x341ad8,'\x0a')}},getCustomFields(_0x4a61f1[_0x1e82('0x16')],_0x341ad8))}})[_0x1e82('0x17')](function(_0x55bf70){logger['info'](_0x1e82('0x18'));return _0x55bf70['ticket'];});}function getUser(_0x5acdac,_0x448b72){if(intUtil[_0x1e82('0x19')](_0x448b72)){logger[_0x1e82('0xc')](_0x1e82('0x1a'),_0x448b72);return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x1b'),_0x5acdac[_0x1e82('0xf')]),'qs':{'query':util[_0x1e82('0xe')](_0x1e82('0x1c'),_0x448b72)}})[_0x1e82('0x17')](function(_0x54d890){if(_0x54d890[_0x1e82('0x1d')]){logger[_0x1e82('0xc')](_0x1e82('0x1e'));return _[_0x1e82('0x1f')](_0x54d890['results'],{'email':_0x448b72,'role':_0x1e82('0x20')});}else{logger[_0x1e82('0xc')](_0x1e82('0x21'));return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x22'),_0x5acdac['remoteUri'])})[_0x1e82('0x17')](function(_0x2c5655){logger[_0x1e82('0xc')]('Admin\x20account\x20selected.');return _0x2c5655[_0x1e82('0x23')];});}});}else{logger[_0x1e82('0xc')](_0x1e82('0x21'));return request({'uri':util[_0x1e82('0xe')]('%s/users/me.json',_0x5acdac[_0x1e82('0xf')])})[_0x1e82('0x17')](function(_0x4d544e){logger[_0x1e82('0xc')](_0x1e82('0x24'));return _0x4d544e[_0x1e82('0x23')];});}}function getEndUser(_0x33e62b,_0x3c18ac,_0x3b6160){logger[_0x1e82('0xc')](_0x1e82('0x25'),_0x3b6160);return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x1b'),_0x33e62b[_0x1e82('0xf')]),'qs':{'query':util[_0x1e82('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3b6160)}})[_0x1e82('0x17')](function(_0x6f7398){var _0x24e59f;if(_0x6f7398[_0x1e82('0x26')][_0x1e82('0x27')]){_0x6f7398[_0x1e82('0x26')]=_[_0x1e82('0x28')](_0x6f7398[_0x1e82('0x26')],{'suspended':![],'role':_0x1e82('0x29')});if(_0x6f7398[_0x1e82('0x26')][_0x1e82('0x27')]){_0x24e59f=_[_0x1e82('0x2a')](_0x6f7398[_0x1e82('0x26')]);}}if(_0x24e59f){logger[_0x1e82('0xc')]('Enduser\x20found!');return _0x24e59f;}else{logger[_0x1e82('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x2b'),_0x33e62b['remoteUri']),'method':_0x1e82('0x10'),'body':{'user':{'role':_0x1e82('0x29'),'name':util[_0x1e82('0xe')](_0x1e82('0x2c'),_0x3c18ac||_0x3b6160),'phone':_0x3b6160}}})[_0x1e82('0x17')](function(_0x15766e){logger[_0x1e82('0xc')](_0x1e82('0x2d'));return _0x15766e[_0x1e82('0x23')];});}});}function getAuth(_0x284973){var _0x294514;if(_0x284973[_0x1e82('0x2e')]===_0x1e82('0x2f')){_0x294514=util['format']('%s:%s',_0x284973[_0x1e82('0x30')],_0x284973['password']);}else if(_0x284973['authType']===_0x1e82('0x31')){_0x294514=util['format'](_0x1e82('0x32'),_0x284973['username'],_0x284973[_0x1e82('0x31')]);}return util['format'](_0x1e82('0x33'),new Buffer(_0x294514)[_0x1e82('0x34')](_0x1e82('0x35')));}function request(_0x4c20d1){logger[_0x1e82('0x36')]('[HTTP]',JSON[_0x1e82('0x37')](_0x4c20d1));return rp(_[_0x1e82('0x38')](_0x4c20d1,{'method':_0x1e82('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x3afae1,_0x1cda27){var _0x3dd53d=[];if(_0x3afae1&&_0x3afae1['length']>0x0){_0x3dd53d=_['map'](_0x3afae1,_0x1cda27);}return _0x3dd53d;}function getCustomFields(_0x66dc76,_0x4f8d65){var _0x589cf2=[];var _0x473d11={'custom_fields':[]};if(_0x66dc76['length']>0x0){_[_0x1e82('0x3a')](_0x66dc76,function(_0x489df1){if(_0x489df1[_0x1e82('0x3b')]===_0x1e82('0x3c')&&_0x489df1['nameField']&&!_0x489df1[_0x1e82('0x3d')]){_0x473d11[_0x489df1['nameField']['toLowerCase']()]=_0x489df1[_0x1e82('0x3e')][_0x1e82('0x34')]();}else if(_0x489df1[_0x1e82('0x3b')]===_0x1e82('0x3c')&&_0x489df1[_0x1e82('0x3f')]&&_0x489df1[_0x1e82('0x3d')]){_0x473d11[_0x1e82('0x40')]['push']({'id':_0x489df1[_0x1e82('0x3f')],'value':_0x489df1[_0x1e82('0x3e')][_0x1e82('0x34')]()});}else if(_0x489df1[_0x1e82('0x3b')]===_0x1e82('0x41')&&_0x489df1[_0x1e82('0x42')]&&_0x489df1[_0x1e82('0x3f')]&&_0x489df1['customField']){_0x4f8d65[_0x489df1[_0x1e82('0x42')]]&&_0x473d11[_0x1e82('0x40')][_0x1e82('0x43')]({'id':_0x489df1[_0x1e82('0x3f')],'value':_0x4f8d65[_0x489df1[_0x1e82('0x42')]][_0x1e82('0x34')]()});}else if(_0x489df1[_0x1e82('0x3b')]==='customVariable'&&_0x489df1[_0x1e82('0x44')]&&_0x489df1[_0x1e82('0x44')]['name']&&_0x489df1[_0x1e82('0x3f')]&&_0x489df1[_0x1e82('0x3d')]){_0x4f8d65[_0x489df1[_0x1e82('0x44')]['name'][_0x1e82('0x45')]()]&&_0x473d11[_0x1e82('0x40')][_0x1e82('0x43')]({'id':_0x489df1[_0x1e82('0x3f')],'value':_0x4f8d65[_0x489df1[_0x1e82('0x44')][_0x1e82('0x12')]['toLowerCase']()]['toString']()});}});}return _0x473d11;}exports[_0x1e82('0x46')]=function(_0x2fce2b,_0xb81fe8,_0x32c2bb,_0x3a08b4,_0x4189c9,_0x32d2d4){var _0x30b088,_0x335b84;_0x32d2d4[_0x1e82('0xf')]=intUtil[_0x1e82('0x47')](_0x32d2d4[_0x1e82('0xf')]);_0x32d2d4[_0x1e82('0x48')]=intUtil[_0x1e82('0x47')](_0x32d2d4[_0x1e82('0x48')]);if(_0x4189c9&&_0x4189c9[_0x1e82('0x49')]){logger[_0x1e82('0xc')](_0x1e82('0x4a'),'Recording\x20is\x20enabled!');_0xb81fe8[_0x1e82('0x4b')]=util[_0x1e82('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x32d2d4['serverUrl'],_0xb81fe8[_0x1e82('0x4c')],md5(_0xb81fe8[_0x1e82('0x4c')]));}else{_0xb81fe8[_0x1e82('0x4b')]='';}headers[_0x1e82('0x4d')]=getAuth(_0x32d2d4);return getUser(_0x32d2d4,_0x3a08b4['email'])[_0x1e82('0x17')](function(_0x44eb8e){_0x30b088=_0x44eb8e;logger[_0x1e82('0xc')]('The\x20User\x20ID\x20is:',_0x30b088['id']);return getEndUser(_0x32d2d4,_0xb81fe8['calleridname'],_0xb81fe8['calleridnum']);})[_0x1e82('0x17')](function(_0x19765d){_0x335b84=_0x19765d;logger[_0x1e82('0xc')](_0x1e82('0x4e'),_0x335b84['id']);return getTicket(_0x32d2d4,_0x30b088,_0x335b84,_0x32c2bb,_0xb81fe8);})[_0x1e82('0x17')](function(_0xa325b9){if(_0xa325b9){logger[_0x1e82('0xc')](_0x1e82('0x4f'),_0xa325b9['id']);switch(_0x32d2d4[_0x1e82('0x3b')]){case'integrationTab':logger[_0x1e82('0xc')](_0x1e82('0x4a'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x50'),_0x32d2d4[_0x1e82('0xf')],_0x30b088['id'],_0xa325b9['id']),'method':_0x1e82('0x10')});case'newTab':logger[_0x1e82('0xc')](_0x1e82('0x4a'),_0x1e82('0x51'));emit(util[_0x1e82('0xe')](_0x1e82('0x52'),_0x3a08b4[_0x1e82('0x12')]),_0x1e82('0x53'),{'uri':util['format'](_0x1e82('0x54'),_0x32d2d4[_0x1e82('0xf')][_0x1e82('0x55')](_0x1e82('0x56'),''),_0xa325b9['id'])});break;default:logger['error']('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x1e82('0x57')](function(_0x2741d3){logger[_0x1e82('0x58')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x2741d3,{'showHidden':!![],'depth':null}));});};exports[_0x1e82('0x59')]=function(_0x1dea8e,_0x175427,_0x436094,_0x4e1e4a,_0xf5ab62,_0x45d2ef,_0x48344c){var _0x147238,_0x4193ae;_0x45d2ef['remoteUri']=intUtil['stripTrailingSlash'](_0x45d2ef[_0x1e82('0xf')]);_0x45d2ef[_0x1e82('0x48')]=intUtil['stripTrailingSlash'](_0x45d2ef[_0x1e82('0x48')]);if(_0x48344c&&_0x48344c[_0x1e82('0x5a')]&&_0x48344c[_0x1e82('0x5a')]!==_0x1e82('0x5b')){logger['info']('[OUTBOUND]',_0x1e82('0x5c'));_0x175427[_0x1e82('0x4b')]=util[_0x1e82('0xe')](_0x1e82('0x5d'),_0x45d2ef['serverUrl'],_0x175427[_0x1e82('0x4c')],md5(_0x175427[_0x1e82('0x4c')]));}headers[_0x1e82('0x4d')]=getAuth(_0x45d2ef);return getUser(_0x45d2ef,_0x4e1e4a[_0x1e82('0x5e')])[_0x1e82('0x17')](function(_0x113b21){_0x147238=_0x113b21;logger[_0x1e82('0xc')](_0x1e82('0x5f'),_0x147238['id']);return getEndUser(_0x45d2ef,_0x175427[_0x1e82('0x60')],_0x175427[_0x1e82('0x61')]);})[_0x1e82('0x17')](function(_0x40a58d){_0x4193ae=_0x40a58d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4193ae['id']);return getTicket(_0x45d2ef,_0x147238,_0x4193ae,_0x436094,_0x175427);})['then'](function(_0x173456){if(_0x173456){logger[_0x1e82('0xc')](_0x1e82('0x4f'),_0x173456['id']);switch(_0x45d2ef['type']){case'integrationTab':logger[_0x1e82('0xc')](_0x1e82('0x62'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x50'),_0x45d2ef[_0x1e82('0xf')],_0x147238['id'],_0x173456['id']),'method':'POST'});case _0x1e82('0x63'):logger[_0x1e82('0xc')](_0x1e82('0x62'),_0x1e82('0x51'));emit(util[_0x1e82('0xe')](_0x1e82('0x52'),_0x4e1e4a[_0x1e82('0x12')]),_0x1e82('0x53'),{'uri':util['format'](_0x1e82('0x54'),_0x45d2ef['remoteUri']['replace'](_0x1e82('0x56'),''),_0x173456['id'])});break;default:logger[_0x1e82('0x58')](_0x1e82('0x62'),_0x1e82('0x64'));}}})[_0x1e82('0x57')](function(_0x3369ce){logger[_0x1e82('0x58')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x1e82('0x65')](_0x3369ce,{'showHidden':!![],'depth':null}));});};exports[_0x1e82('0x66')]=function(_0x1e1ae7,_0x44f5ad,_0x3ef573,_0x363734,_0x2a2afd,_0x3e0e9d){var _0x14c53c,_0x4f3133;_0x3e0e9d[_0x1e82('0xf')]=intUtil[_0x1e82('0x47')](_0x3e0e9d[_0x1e82('0xf')]);_0x3e0e9d[_0x1e82('0x48')]=intUtil['stripTrailingSlash'](_0x3e0e9d[_0x1e82('0x48')]);if(_0x2a2afd&&_0x2a2afd['monitor_format']){logger[_0x1e82('0xc')]('['+_0x44f5ad[_0x1e82('0x67')]['toUpperCase']()+']',_0x1e82('0x5c'));_0x44f5ad[_0x1e82('0x4b')]=util[_0x1e82('0xe')](_0x1e82('0x5d'),_0x3e0e9d['serverUrl'],_0x44f5ad[_0x1e82('0x4c')],md5(_0x44f5ad[_0x1e82('0x4c')]));}else{_0x44f5ad['recordingURL']='';}headers[_0x1e82('0x4d')]=getAuth(_0x3e0e9d);return getUser(_0x3e0e9d)[_0x1e82('0x17')](function(_0x23d8fc){_0x14c53c=_0x23d8fc;logger[_0x1e82('0xc')](_0x1e82('0x5f'),_0x14c53c['id']);return getEndUser(_0x3e0e9d,_0x44f5ad[_0x1e82('0x68')],_0x44f5ad[_0x1e82('0x69')]);})[_0x1e82('0x17')](function(_0x5c515e){_0x4f3133=_0x5c515e;logger[_0x1e82('0xc')](_0x1e82('0x4e'),_0x4f3133['id']);return getTicket(_0x3e0e9d,_0x14c53c,_0x4f3133,_0x3ef573,_0x44f5ad);})[_0x1e82('0x17')](function(_0x40d17c){if(_0x40d17c){logger[_0x1e82('0xc')]('The\x20Ticket\x20ID\x20is:',_0x40d17c['id']);}})['catch'](function(_0xb6c962){logger['error']('['+_0x44f5ad[_0x1e82('0x67')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x1e82('0x65')](_0xb6c962,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1d0d=['token','Basic\x20%s','toString','base64','[HTTP]','stringify','forEach','type','nameField','content','includes','string','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis','./util','../../../../config/environment','zendesk','defaults','localhost','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','type:user\x20role:agent\x20email:%s','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s'];(function(_0x23aa78,_0x25179c){var _0x5a81be=function(_0x47bb3f){while(--_0x47bb3f){_0x23aa78['push'](_0x23aa78['shift']());}};_0x5a81be(++_0x25179c);}(_0x1d0d,0x18a));var _0xd1d0=function(_0x189dc6,_0x1a9eea){_0x189dc6=_0x189dc6-0x0;var _0x1b8ac6=_0x1d0d[_0x189dc6];return _0x1b8ac6;};'use strict';var _=require(_0xd1d0('0x0'));var rp=require('request-promise');var md5=require(_0xd1d0('0x1'));var util=require(_0xd1d0('0x2'));var Redis=require(_0xd1d0('0x3'));var intUtil=require(_0xd1d0('0x4'));var config=require(_0xd1d0('0x5'));var logger=require('../../../../config/logger')(_0xd1d0('0x6'));config['redis']=_[_0xd1d0('0x7')](config['redis'],{'host':_0xd1d0('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xd1d0('0x9')]));function emit(_0x4a2ac7,_0x23fa62,_0x22989c){io['to'](_0x4a2ac7)[_0xd1d0('0xa')](_0x23fa62,_0x22989c);}var headers={'Content-Type':'application/json','Accept':_0xd1d0('0xb')};function getTicket(_0x269a15,_0x307f25,_0x5b0fa4,_0x176b19,_0x54192d){logger[_0xd1d0('0xc')](_0xd1d0('0xd'));return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0xf'),_0x269a15[_0xd1d0('0x10')]),'method':_0xd1d0('0x11'),'body':{'ticket':_[_0xd1d0('0x12')]({'requester_id':_0x5b0fa4['id'],'submitter_id':_0x307f25?_0x307f25['id']:undefined,'assignee_id':_0x307f25?_0x307f25['id']:undefined,'tags':getTags(_0x176b19['Tags'],'name'),'subject':intUtil[_0xd1d0('0x13')](_0x176b19[_0xd1d0('0x14')],_0x54192d,'\x20'),'description':intUtil[_0xd1d0('0x13')](_0x176b19[_0xd1d0('0x15')],_0x54192d,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x176b19[_0xd1d0('0x15')],_0x54192d,'\x0a')}},getCustomFields(_0x176b19['Fields'],_0x54192d))}})[_0xd1d0('0x16')](function(_0x14e0ed){logger[_0xd1d0('0xc')]('Ticket\x20created!');return _0x14e0ed[_0xd1d0('0x17')];});}function getUser(_0x4af4e5,_0x3e26f2){if(intUtil[_0xd1d0('0x18')](_0x3e26f2)){logger[_0xd1d0('0xc')](_0xd1d0('0x19'),_0x3e26f2);return request({'uri':util[_0xd1d0('0xe')]('%s/search.json',_0x4af4e5['remoteUri']),'qs':{'query':util[_0xd1d0('0xe')](_0xd1d0('0x1a'),_0x3e26f2)}})[_0xd1d0('0x16')](function(_0x522b15){if(_0x522b15['count']){logger[_0xd1d0('0xc')]('Agent\x20found!');return _[_0xd1d0('0x1b')](_0x522b15[_0xd1d0('0x1c')],{'email':_0x3e26f2,'role':_0xd1d0('0x1d')});}else{logger[_0xd1d0('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xd1d0('0x1e'),_0x4af4e5[_0xd1d0('0x10')])})[_0xd1d0('0x16')](function(_0x19c584){logger[_0xd1d0('0xc')](_0xd1d0('0x1f'));return _0x19c584[_0xd1d0('0x20')];});}});}else{logger['info'](_0xd1d0('0x21'));return request({'uri':util['format'](_0xd1d0('0x1e'),_0x4af4e5[_0xd1d0('0x10')])})[_0xd1d0('0x16')](function(_0x79bfbf){logger['info']('Admin\x20account\x20selected.');return _0x79bfbf[_0xd1d0('0x20')];});}}function getEndUser(_0x5b98c3,_0x288a97,_0x530cd4){logger[_0xd1d0('0xc')](_0xd1d0('0x22'),_0x530cd4);return request({'uri':util['format'](_0xd1d0('0x23'),_0x5b98c3[_0xd1d0('0x10')]),'qs':{'query':util['format'](_0xd1d0('0x24'),_0x530cd4)}})[_0xd1d0('0x16')](function(_0xe6a537){var _0x1332c5;if(_0xe6a537[_0xd1d0('0x1c')][_0xd1d0('0x25')]){_0xe6a537['results']=_[_0xd1d0('0x26')](_0xe6a537[_0xd1d0('0x1c')],{'suspended':![],'role':'end-user'});if(_0xe6a537[_0xd1d0('0x1c')][_0xd1d0('0x25')]){_0x1332c5=_[_0xd1d0('0x27')](_0xe6a537[_0xd1d0('0x1c')]);}}if(_0x1332c5){logger[_0xd1d0('0xc')]('Enduser\x20found!');return _0x1332c5;}else{logger[_0xd1d0('0xc')](_0xd1d0('0x28'));return request({'uri':util['format'](_0xd1d0('0x29'),_0x5b98c3['remoteUri']),'method':_0xd1d0('0x11'),'body':{'user':{'role':_0xd1d0('0x2a'),'name':util['format'](_0xd1d0('0x2b'),_0x288a97||_0x530cd4),'phone':_0x530cd4}}})['then'](function(_0x3504be){logger[_0xd1d0('0xc')](_0xd1d0('0x2c'));return _0x3504be[_0xd1d0('0x20')];});}});}function getAuth(_0x1856dd){var _0xc3f38d;if(_0x1856dd[_0xd1d0('0x2d')]===_0xd1d0('0x2e')){_0xc3f38d=util['format'](_0xd1d0('0x2f'),_0x1856dd[_0xd1d0('0x30')],_0x1856dd['password']);}else if(_0x1856dd['authType']==='token'){_0xc3f38d=util['format'](_0xd1d0('0x31'),_0x1856dd[_0xd1d0('0x30')],_0x1856dd[_0xd1d0('0x32')]);}return util[_0xd1d0('0xe')](_0xd1d0('0x33'),new Buffer(_0xc3f38d)[_0xd1d0('0x34')](_0xd1d0('0x35')));}function request(_0x42b420){logger['debug'](_0xd1d0('0x36'),JSON[_0xd1d0('0x37')](_0x42b420));return rp(_[_0xd1d0('0x7')](_0x42b420,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x2c49ef,_0x3b1e3){var _0x4b73f8=[];if(_0x2c49ef&&_0x2c49ef[_0xd1d0('0x25')]>0x0){_0x4b73f8=_['map'](_0x2c49ef,_0x3b1e3);}return _0x4b73f8;}function getCustomFields(_0x33aa2f,_0xf9133f){var _0x2487ed=[];var _0x44dab2={'custom_fields':[]};if(_0x33aa2f[_0xd1d0('0x25')]>0x0){_[_0xd1d0('0x38')](_0x33aa2f,function(_0x559ce5){if(_['includes'](['string','picklist'],_0x559ce5[_0xd1d0('0x39')])&&_0x559ce5[_0xd1d0('0x3a')]&&!_0x559ce5['customField']){_0x44dab2[_0x559ce5[_0xd1d0('0x3a')]['toLowerCase']()]=_0x559ce5[_0xd1d0('0x3b')][_0xd1d0('0x34')]();}else if(_[_0xd1d0('0x3c')]([_0xd1d0('0x3d'),'picklist'],_0x559ce5['type'])&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0x44dab2[_0xd1d0('0x40')][_0xd1d0('0x41')]({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0x559ce5[_0xd1d0('0x3b')][_0xd1d0('0x34')]()});}else if(_0x559ce5[_0xd1d0('0x39')]===_0xd1d0('0x42')&&_0x559ce5[_0xd1d0('0x43')]&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0xf9133f[_0x559ce5['variableName']]&&_0x44dab2[_0xd1d0('0x40')]['push']({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0xf9133f[_0x559ce5[_0xd1d0('0x43')]][_0xd1d0('0x34')]()});}else if(_0x559ce5['type']===_0xd1d0('0x44')&&_0x559ce5[_0xd1d0('0x45')]&&_0x559ce5[_0xd1d0('0x45')]['name']&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0xf9133f[_0x559ce5[_0xd1d0('0x45')][_0xd1d0('0x46')]['toLowerCase']()]&&_0x44dab2[_0xd1d0('0x40')][_0xd1d0('0x41')]({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0xf9133f[_0x559ce5['Variable'][_0xd1d0('0x46')]['toLowerCase']()][_0xd1d0('0x34')]()});}});}return _0x44dab2;}exports[_0xd1d0('0x47')]=function(_0x3abe88,_0x18e2e4,_0x3e79e1,_0x53d611,_0x4f3662,_0x5cda47){var _0x3b9726,_0x49c2bb;_0x5cda47[_0xd1d0('0x10')]=intUtil[_0xd1d0('0x48')](_0x5cda47[_0xd1d0('0x10')]);_0x5cda47[_0xd1d0('0x49')]=intUtil[_0xd1d0('0x48')](_0x5cda47['serverUrl']);if(_0x4f3662&&_0x4f3662[_0xd1d0('0x4a')]){logger['info'](_0xd1d0('0x4b'),_0xd1d0('0x4c'));_0x18e2e4[_0xd1d0('0x4d')]=util[_0xd1d0('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5cda47['serverUrl'],_0x18e2e4[_0xd1d0('0x4e')],md5(_0x18e2e4[_0xd1d0('0x4e')]));}else{_0x18e2e4[_0xd1d0('0x4d')]='';}headers[_0xd1d0('0x4f')]=getAuth(_0x5cda47);return getUser(_0x5cda47,_0x53d611['email'])['then'](function(_0x3c0046){_0x3b9726=_0x3c0046;logger['info']('The\x20User\x20ID\x20is:',_0x3b9726['id']);return getEndUser(_0x5cda47,_0x18e2e4[_0xd1d0('0x50')],_0x18e2e4[_0xd1d0('0x51')]);})['then'](function(_0x133973){_0x49c2bb=_0x133973;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x49c2bb['id']);return getTicket(_0x5cda47,_0x3b9726,_0x49c2bb,_0x3e79e1,_0x18e2e4);})[_0xd1d0('0x16')](function(_0x49e120){if(_0x49e120){logger[_0xd1d0('0xc')](_0xd1d0('0x53'),_0x49e120['id']);switch(_0x5cda47[_0xd1d0('0x39')]){case _0xd1d0('0x54'):logger[_0xd1d0('0xc')]('[QUEUE]',_0xd1d0('0x55'));return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0x56'),_0x5cda47[_0xd1d0('0x10')],_0x3b9726['id'],_0x49e120['id']),'method':_0xd1d0('0x11')});case _0xd1d0('0x57'):logger[_0xd1d0('0xc')](_0xd1d0('0x4b'),_0xd1d0('0x58'));emit(util[_0xd1d0('0xe')](_0xd1d0('0x59'),_0x53d611['name']),_0xd1d0('0x5a'),{'uri':util[_0xd1d0('0xe')](_0xd1d0('0x5b'),_0x5cda47[_0xd1d0('0x10')]['replace'](_0xd1d0('0x5c'),''),_0x49e120['id'])});break;default:logger['error']('[QUEUE]',_0xd1d0('0x5d'));}}})[_0xd1d0('0x5e')](function(_0x567c66){logger['error'](_0xd1d0('0x5f'),util[_0xd1d0('0x60')](_0x567c66,{'showHidden':!![],'depth':null}));});};exports[_0xd1d0('0x61')]=function(_0x55e026,_0x1e70d5,_0x131bd0,_0x2a9d00,_0x4a947d,_0x378a0f,_0x3427b1){var _0x472613,_0x32ed4a;_0x378a0f[_0xd1d0('0x10')]=intUtil[_0xd1d0('0x48')](_0x378a0f['remoteUri']);_0x378a0f[_0xd1d0('0x49')]=intUtil[_0xd1d0('0x48')](_0x378a0f[_0xd1d0('0x49')]);if(_0x3427b1&&_0x3427b1[_0xd1d0('0x62')]&&_0x3427b1[_0xd1d0('0x62')]!==_0xd1d0('0x63')){logger[_0xd1d0('0xc')](_0xd1d0('0x64'),_0xd1d0('0x4c'));_0x1e70d5[_0xd1d0('0x4d')]=util['format'](_0xd1d0('0x65'),_0x378a0f[_0xd1d0('0x49')],_0x1e70d5[_0xd1d0('0x4e')],md5(_0x1e70d5[_0xd1d0('0x4e')]));}headers[_0xd1d0('0x4f')]=getAuth(_0x378a0f);return getUser(_0x378a0f,_0x2a9d00['email'])[_0xd1d0('0x16')](function(_0x140e86){_0x472613=_0x140e86;logger['info'](_0xd1d0('0x66'),_0x472613['id']);return getEndUser(_0x378a0f,_0x1e70d5[_0xd1d0('0x67')],_0x1e70d5[_0xd1d0('0x68')]);})[_0xd1d0('0x16')](function(_0x4ff9d9){_0x32ed4a=_0x4ff9d9;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x32ed4a['id']);return getTicket(_0x378a0f,_0x472613,_0x32ed4a,_0x131bd0,_0x1e70d5);})[_0xd1d0('0x16')](function(_0x5c24a6){if(_0x5c24a6){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5c24a6['id']);switch(_0x378a0f['type']){case _0xd1d0('0x54'):logger[_0xd1d0('0xc')](_0xd1d0('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0x56'),_0x378a0f[_0xd1d0('0x10')],_0x472613['id'],_0x5c24a6['id']),'method':_0xd1d0('0x11')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd1d0('0xe')](_0xd1d0('0x59'),_0x2a9d00[_0xd1d0('0x46')]),_0xd1d0('0x5a'),{'uri':util[_0xd1d0('0xe')](_0xd1d0('0x5b'),_0x378a0f['remoteUri']['replace'](_0xd1d0('0x5c'),''),_0x5c24a6['id'])});break;default:logger[_0xd1d0('0x69')]('[OUTBOUND]',_0xd1d0('0x5d'));}}})[_0xd1d0('0x5e')](function(_0x389886){logger[_0xd1d0('0x69')](_0xd1d0('0x6a'),util[_0xd1d0('0x60')](_0x389886,{'showHidden':!![],'depth':null}));});};exports[_0xd1d0('0x6b')]=function(_0x1a633f,_0x5cb6b7,_0x45c0fb,_0x169ee4,_0xcfdef2,_0x1230ff){var _0x45d9e0,_0x5b34e5;_0x1230ff['remoteUri']=intUtil[_0xd1d0('0x48')](_0x1230ff['remoteUri']);_0x1230ff[_0xd1d0('0x49')]=intUtil['stripTrailingSlash'](_0x1230ff[_0xd1d0('0x49')]);if(_0xcfdef2&&_0xcfdef2['monitor_format']){logger[_0xd1d0('0xc')]('['+_0x5cb6b7[_0xd1d0('0x6c')][_0xd1d0('0x6d')]()+']',_0xd1d0('0x4c'));_0x5cb6b7['recordingURL']=util[_0xd1d0('0xe')](_0xd1d0('0x65'),_0x1230ff[_0xd1d0('0x49')],_0x5cb6b7['uniqueid'],md5(_0x5cb6b7[_0xd1d0('0x4e')]));}else{_0x5cb6b7[_0xd1d0('0x4d')]='';}headers[_0xd1d0('0x4f')]=getAuth(_0x1230ff);return getUser(_0x1230ff)[_0xd1d0('0x16')](function(_0x4f6a05){_0x45d9e0=_0x4f6a05;logger[_0xd1d0('0xc')](_0xd1d0('0x66'),_0x45d9e0['id']);return getEndUser(_0x1230ff,_0x5cb6b7[_0xd1d0('0x50')],_0x5cb6b7[_0xd1d0('0x51')]);})['then'](function(_0x2e3e65){_0x5b34e5=_0x2e3e65;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x5b34e5['id']);return getTicket(_0x1230ff,_0x45d9e0,_0x5b34e5,_0x45c0fb,_0x5cb6b7);})[_0xd1d0('0x16')](function(_0x303348){if(_0x303348){logger[_0xd1d0('0xc')](_0xd1d0('0x53'),_0x303348['id']);}})[_0xd1d0('0x5e')](function(_0x3d0e80){logger['error']('['+_0x5cb6b7[_0xd1d0('0x6c')]['toUpperCase']()+']'+_0xd1d0('0x6e'),util[_0xd1d0('0x60')](_0x3d0e80,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff