// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xac76=['Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','Enduser\x20created.','password','%s:%s','authType','token','%s/token:%s','username','Basic\x20%s','toString','debug','[HTTP]','stringify','defaults','GET','map','forEach','type','string','customField','toLowerCase','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','email','destcalleridname','destcalleridnum','integrationTab','[OUTBOUND]','%s/agent/tickets/%s','error','unmanaged','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','name','getString','Subjects','Descriptions','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','then','user','Admin\x20account\x20selected.','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first'];(function(_0x9777e8,_0x435ce7){var _0x14437f=function(_0xe69fb9){while(--_0xe69fb9){_0x9777e8['push'](_0x9777e8['shift']());}};_0x14437f(++_0x435ce7);}(_0xac76,0x12b));var _0x6ac7=function(_0x26e782,_0x2f9b47){_0x26e782=_0x26e782-0x0;var _0x823b67=_0xac76[_0x26e782];return _0x823b67;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x6ac7('0x0'));var util=require(_0x6ac7('0x1'));var Redis=require(_0x6ac7('0x2'));var intUtil=require(_0x6ac7('0x3'));var config=require(_0x6ac7('0x4'));var logger=require(_0x6ac7('0x5'))(_0x6ac7('0x6'));config[_0x6ac7('0x7')]=_['defaults'](config[_0x6ac7('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x6ac7('0x8'))(new Redis(config[_0x6ac7('0x7')]));function emit(_0x21d376,_0x486ab6,_0x33be42){io['to'](_0x21d376)[_0x6ac7('0x9')](_0x486ab6,_0x33be42);}var headers={'Content-Type':'application/json','Accept':_0x6ac7('0xa')};function getTicket(_0x6af5d9,_0x1f2d26,_0x2f9dd4,_0x45fda9,_0x4ef24f){logger[_0x6ac7('0xb')](_0x6ac7('0xc'));return request({'uri':util[_0x6ac7('0xd')](_0x6ac7('0xe'),_0x6af5d9[_0x6ac7('0xf')]),'method':'POST','body':{'ticket':_[_0x6ac7('0x10')]({'requester_id':_0x2f9dd4['id'],'submitter_id':_0x1f2d26?_0x1f2d26['id']:undefined,'assignee_id':_0x1f2d26?_0x1f2d26['id']:undefined,'tags':getTags(_0x45fda9['Tags'],_0x6ac7('0x11')),'subject':intUtil[_0x6ac7('0x12')](_0x45fda9[_0x6ac7('0x13')],_0x4ef24f,'\x20'),'description':intUtil['getString'](_0x45fda9[_0x6ac7('0x14')],_0x4ef24f,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x45fda9[_0x6ac7('0x14')],_0x4ef24f,'\x0a')}},getCustomFields(_0x45fda9['Fields'],_0x4ef24f))}})['then'](function(_0x84e9f9){logger[_0x6ac7('0xb')](_0x6ac7('0x15'));return _0x84e9f9[_0x6ac7('0x16')];});}function getUser(_0x1217c6,_0x17d7cc){if(intUtil['validateEmail'](_0x17d7cc)){logger[_0x6ac7('0xb')](_0x6ac7('0x17'),_0x17d7cc);return request({'uri':util['format'](_0x6ac7('0x18'),_0x1217c6[_0x6ac7('0xf')]),'qs':{'query':util[_0x6ac7('0xd')](_0x6ac7('0x19'),_0x17d7cc)}})['then'](function(_0x2b3d43){if(_0x2b3d43[_0x6ac7('0x1a')]){logger[_0x6ac7('0xb')]('Agent\x20found!');return _[_0x6ac7('0x1b')](_0x2b3d43['results'],{'email':_0x17d7cc,'role':_0x6ac7('0x1c')});}else{logger[_0x6ac7('0xb')](_0x6ac7('0x1d'));return request({'uri':util['format'](_0x6ac7('0x1e'),_0x1217c6[_0x6ac7('0xf')])})[_0x6ac7('0x1f')](function(_0x1b514b){logger[_0x6ac7('0xb')]('Admin\x20account\x20selected.');return _0x1b514b[_0x6ac7('0x20')];});}});}else{logger[_0x6ac7('0xb')](_0x6ac7('0x1d'));return request({'uri':util[_0x6ac7('0xd')]('%s/users/me.json',_0x1217c6[_0x6ac7('0xf')])})[_0x6ac7('0x1f')](function(_0x4a30aa){logger[_0x6ac7('0xb')](_0x6ac7('0x21'));return _0x4a30aa['user'];});}}function getEndUser(_0x3c0049,_0x19e802,_0x3dbe0e){logger[_0x6ac7('0xb')]('Searching\x20enduser\x20with\x20phone',_0x3dbe0e);return request({'uri':util[_0x6ac7('0xd')]('%s/search.json',_0x3c0049[_0x6ac7('0xf')]),'qs':{'query':util['format'](_0x6ac7('0x22'),_0x3dbe0e)}})['then'](function(_0x4c4144){var _0x562672;if(_0x4c4144[_0x6ac7('0x23')][_0x6ac7('0x24')]){_0x4c4144['results']=_[_0x6ac7('0x25')](_0x4c4144[_0x6ac7('0x23')],{'suspended':![],'role':_0x6ac7('0x26')});if(_0x4c4144[_0x6ac7('0x23')][_0x6ac7('0x24')]){_0x562672=_[_0x6ac7('0x27')](_0x4c4144[_0x6ac7('0x23')]);}}if(_0x562672){logger['info'](_0x6ac7('0x28'));return _0x562672;}else{logger['info'](_0x6ac7('0x29'));return request({'uri':util['format'](_0x6ac7('0x2a'),_0x3c0049[_0x6ac7('0xf')]),'method':_0x6ac7('0x2b'),'body':{'user':{'role':_0x6ac7('0x26'),'name':util[_0x6ac7('0xd')](_0x6ac7('0x2c'),_0x19e802||_0x3dbe0e),'phone':_0x3dbe0e}}})[_0x6ac7('0x1f')](function(_0x1a6129){logger[_0x6ac7('0xb')](_0x6ac7('0x2d'));return _0x1a6129[_0x6ac7('0x20')];});}});}function getAuth(_0x336ed7){var _0x35deeb;if(_0x336ed7['authType']===_0x6ac7('0x2e')){_0x35deeb=util[_0x6ac7('0xd')](_0x6ac7('0x2f'),_0x336ed7['username'],_0x336ed7[_0x6ac7('0x2e')]);}else if(_0x336ed7[_0x6ac7('0x30')]===_0x6ac7('0x31')){_0x35deeb=util[_0x6ac7('0xd')](_0x6ac7('0x32'),_0x336ed7[_0x6ac7('0x33')],_0x336ed7[_0x6ac7('0x31')]);}return util[_0x6ac7('0xd')](_0x6ac7('0x34'),new Buffer(_0x35deeb)[_0x6ac7('0x35')]('base64'));}function request(_0xe1efe8){logger[_0x6ac7('0x36')](_0x6ac7('0x37'),JSON[_0x6ac7('0x38')](_0xe1efe8));return rp(_[_0x6ac7('0x39')](_0xe1efe8,{'method':_0x6ac7('0x3a'),'headers':headers,'json':!![]}));}function getTags(_0x46ad5a,_0x23a677){var _0x1be680=[];if(_0x46ad5a&&_0x46ad5a[_0x6ac7('0x24')]>0x0){_0x1be680=_[_0x6ac7('0x3b')](_0x46ad5a,_0x23a677);}return _0x1be680;}function getCustomFields(_0x3f674d,_0x1f5e8e){var _0x355a8c=[];var _0x2e92b0={'custom_fields':[]};if(_0x3f674d[_0x6ac7('0x24')]>0x0){_[_0x6ac7('0x3c')](_0x3f674d,function(_0x98b740){if(_0x98b740[_0x6ac7('0x3d')]===_0x6ac7('0x3e')&&_0x98b740['nameField']&&!_0x98b740[_0x6ac7('0x3f')]){_0x2e92b0[_0x98b740['nameField'][_0x6ac7('0x40')]()]=_0x98b740['content'][_0x6ac7('0x35')]();}else if(_0x98b740[_0x6ac7('0x3d')]===_0x6ac7('0x3e')&&_0x98b740[_0x6ac7('0x41')]&&_0x98b740[_0x6ac7('0x3f')]){_0x2e92b0[_0x6ac7('0x42')][_0x6ac7('0x43')]({'id':_0x98b740['idField'],'value':_0x98b740[_0x6ac7('0x44')][_0x6ac7('0x35')]()});}else if(_0x98b740['type']===_0x6ac7('0x45')&&_0x98b740[_0x6ac7('0x46')]&&_0x98b740[_0x6ac7('0x41')]&&_0x98b740[_0x6ac7('0x3f')]){_0x1f5e8e[_0x98b740['variableName']]&&_0x2e92b0[_0x6ac7('0x42')]['push']({'id':_0x98b740['idField'],'value':_0x1f5e8e[_0x98b740[_0x6ac7('0x46')]][_0x6ac7('0x35')]()});}else if(_0x98b740[_0x6ac7('0x3d')]===_0x6ac7('0x47')&&_0x98b740['Variable']&&_0x98b740[_0x6ac7('0x48')]['name']&&_0x98b740['idField']&&_0x98b740[_0x6ac7('0x3f')]){_0x1f5e8e[_0x98b740[_0x6ac7('0x48')]['name'][_0x6ac7('0x40')]()]&&_0x2e92b0[_0x6ac7('0x42')][_0x6ac7('0x43')]({'id':_0x98b740[_0x6ac7('0x41')],'value':_0x1f5e8e[_0x98b740['Variable']['name'][_0x6ac7('0x40')]()][_0x6ac7('0x35')]()});}});}return _0x2e92b0;}exports[_0x6ac7('0x49')]=function(_0x513168,_0x3fc40f,_0x428888,_0x35853e,_0x2f0103,_0x42351c){var _0x36c20e,_0x2eb5b6;_0x42351c['remoteUri']=intUtil['stripTrailingSlash'](_0x42351c['remoteUri']);_0x42351c[_0x6ac7('0x4a')]=intUtil[_0x6ac7('0x4b')](_0x42351c['serverUrl']);if(_0x2f0103&&_0x2f0103[_0x6ac7('0x4c')]){logger['info']('[QUEUE]',_0x6ac7('0x4d'));_0x3fc40f['recordingURL']=util[_0x6ac7('0xd')](_0x6ac7('0x4e'),_0x42351c[_0x6ac7('0x4a')],_0x3fc40f[_0x6ac7('0x4f')],md5(_0x3fc40f[_0x6ac7('0x4f')]));}else{_0x3fc40f[_0x6ac7('0x50')]='';}headers[_0x6ac7('0x51')]=getAuth(_0x42351c);return getUser(_0x42351c,_0x35853e['email'])[_0x6ac7('0x1f')](function(_0x40d7eb){_0x36c20e=_0x40d7eb;logger[_0x6ac7('0xb')](_0x6ac7('0x52'),_0x36c20e['id']);return getEndUser(_0x42351c,_0x3fc40f[_0x6ac7('0x53')],_0x3fc40f['calleridnum']);})[_0x6ac7('0x1f')](function(_0x567302){_0x2eb5b6=_0x567302;logger['info'](_0x6ac7('0x54'),_0x2eb5b6['id']);return getTicket(_0x42351c,_0x36c20e,_0x2eb5b6,_0x428888,_0x3fc40f);})['then'](function(_0x595e77){if(_0x595e77){logger['info'](_0x6ac7('0x55'),_0x595e77['id']);switch(_0x42351c[_0x6ac7('0x3d')]){case'integrationTab':logger[_0x6ac7('0xb')](_0x6ac7('0x56'),_0x6ac7('0x57'));return request({'uri':util['format'](_0x6ac7('0x58'),_0x42351c['remoteUri'],_0x36c20e['id'],_0x595e77['id']),'method':'POST'});case _0x6ac7('0x59'):logger['info'](_0x6ac7('0x56'),_0x6ac7('0x5a'));emit(util['format'](_0x6ac7('0x5b'),_0x35853e[_0x6ac7('0x11')]),_0x6ac7('0x5c'),{'uri':util['format']('%s/agent/tickets/%s',_0x42351c['remoteUri'][_0x6ac7('0x5d')](_0x6ac7('0x5e'),''),_0x595e77['id'])});break;default:logger['error']('[QUEUE]',_0x6ac7('0x5f'));}}})[_0x6ac7('0x60')](function(_0x180b98){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x6ac7('0x61')](_0x180b98,{'showHidden':!![],'depth':null}));});};exports[_0x6ac7('0x62')]=function(_0x2a335c,_0x1230ea,_0x177e20,_0x59988b,_0x1f0237,_0x50c464,_0x1389a7){var _0x576856,_0x36a943;_0x50c464[_0x6ac7('0xf')]=intUtil[_0x6ac7('0x4b')](_0x50c464[_0x6ac7('0xf')]);_0x50c464[_0x6ac7('0x4a')]=intUtil['stripTrailingSlash'](_0x50c464['serverUrl']);if(_0x1389a7&&_0x1389a7[_0x6ac7('0x63')]&&_0x1389a7[_0x6ac7('0x63')]!==_0x6ac7('0x64')){logger[_0x6ac7('0xb')]('[OUTBOUND]',_0x6ac7('0x4d'));_0x1230ea['recordingURL']=util[_0x6ac7('0xd')](_0x6ac7('0x4e'),_0x50c464[_0x6ac7('0x4a')],_0x1230ea[_0x6ac7('0x4f')],md5(_0x1230ea[_0x6ac7('0x4f')]));}headers['Authorization']=getAuth(_0x50c464);return getUser(_0x50c464,_0x59988b[_0x6ac7('0x65')])['then'](function(_0x4f8655){_0x576856=_0x4f8655;logger['info'](_0x6ac7('0x52'),_0x576856['id']);return getEndUser(_0x50c464,_0x1230ea[_0x6ac7('0x66')],_0x1230ea[_0x6ac7('0x67')]);})[_0x6ac7('0x1f')](function(_0x30563a){_0x36a943=_0x30563a;logger[_0x6ac7('0xb')](_0x6ac7('0x54'),_0x36a943['id']);return getTicket(_0x50c464,_0x576856,_0x36a943,_0x177e20,_0x1230ea);})['then'](function(_0x3da46f){if(_0x3da46f){logger['info'](_0x6ac7('0x55'),_0x3da46f['id']);switch(_0x50c464['type']){case _0x6ac7('0x68'):logger[_0x6ac7('0xb')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format'](_0x6ac7('0x58'),_0x50c464[_0x6ac7('0xf')],_0x576856['id'],_0x3da46f['id']),'method':_0x6ac7('0x2b')});case _0x6ac7('0x59'):logger[_0x6ac7('0xb')](_0x6ac7('0x69'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x6ac7('0xd')](_0x6ac7('0x5b'),_0x59988b[_0x6ac7('0x11')]),_0x6ac7('0x5c'),{'uri':util[_0x6ac7('0xd')](_0x6ac7('0x6a'),_0x50c464[_0x6ac7('0xf')]['replace'](_0x6ac7('0x5e'),''),_0x3da46f['id'])});break;default:logger[_0x6ac7('0x6b')]('[OUTBOUND]',_0x6ac7('0x5f'));}}})[_0x6ac7('0x60')](function(_0x581182){logger[_0x6ac7('0x6b')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x6ac7('0x61')](_0x581182,{'showHidden':!![],'depth':null}));});};exports[_0x6ac7('0x6c')]=function(_0x123f9e,_0x1e076c,_0x529cba,_0x49d245,_0x38c147,_0x328798){var _0x21517f,_0x4cd585;_0x328798[_0x6ac7('0xf')]=intUtil[_0x6ac7('0x4b')](_0x328798[_0x6ac7('0xf')]);_0x328798[_0x6ac7('0x4a')]=intUtil[_0x6ac7('0x4b')](_0x328798[_0x6ac7('0x4a')]);if(_0x38c147&&_0x38c147['monitor_format']){logger[_0x6ac7('0xb')]('['+_0x1e076c['lastevent'][_0x6ac7('0x6d')]()+']',_0x6ac7('0x4d'));_0x1e076c[_0x6ac7('0x50')]=util[_0x6ac7('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x328798['serverUrl'],_0x1e076c[_0x6ac7('0x4f')],md5(_0x1e076c[_0x6ac7('0x4f')]));}else{_0x1e076c[_0x6ac7('0x50')]='';}headers[_0x6ac7('0x51')]=getAuth(_0x328798);return getUser(_0x328798)[_0x6ac7('0x1f')](function(_0x43a7ab){_0x21517f=_0x43a7ab;logger['info'](_0x6ac7('0x52'),_0x21517f['id']);return getEndUser(_0x328798,_0x1e076c['calleridname'],_0x1e076c[_0x6ac7('0x6e')]);})['then'](function(_0x9b040){_0x4cd585=_0x9b040;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4cd585['id']);return getTicket(_0x328798,_0x21517f,_0x4cd585,_0x529cba,_0x1e076c);})[_0x6ac7('0x1f')](function(_0x776637){if(_0x776637){logger[_0x6ac7('0xb')]('The\x20Ticket\x20ID\x20is:',_0x776637['id']);}})[_0x6ac7('0x60')](function(_0x52bae9){logger[_0x6ac7('0x6b')]('['+_0x1e076c[_0x6ac7('0x6f')]['toUpperCase']()+']'+_0x6ac7('0x70'),util['inspect'](_0x52bae9,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1d0d=['token','Basic\x20%s','toString','base64','[HTTP]','stringify','forEach','type','nameField','content','includes','string','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis','./util','../../../../config/environment','zendesk','defaults','localhost','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','type:user\x20role:agent\x20email:%s','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s'];(function(_0x23aa78,_0x25179c){var _0x5a81be=function(_0x47bb3f){while(--_0x47bb3f){_0x23aa78['push'](_0x23aa78['shift']());}};_0x5a81be(++_0x25179c);}(_0x1d0d,0x18a));var _0xd1d0=function(_0x189dc6,_0x1a9eea){_0x189dc6=_0x189dc6-0x0;var _0x1b8ac6=_0x1d0d[_0x189dc6];return _0x1b8ac6;};'use strict';var _=require(_0xd1d0('0x0'));var rp=require('request-promise');var md5=require(_0xd1d0('0x1'));var util=require(_0xd1d0('0x2'));var Redis=require(_0xd1d0('0x3'));var intUtil=require(_0xd1d0('0x4'));var config=require(_0xd1d0('0x5'));var logger=require('../../../../config/logger')(_0xd1d0('0x6'));config['redis']=_[_0xd1d0('0x7')](config['redis'],{'host':_0xd1d0('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xd1d0('0x9')]));function emit(_0x4a2ac7,_0x23fa62,_0x22989c){io['to'](_0x4a2ac7)[_0xd1d0('0xa')](_0x23fa62,_0x22989c);}var headers={'Content-Type':'application/json','Accept':_0xd1d0('0xb')};function getTicket(_0x269a15,_0x307f25,_0x5b0fa4,_0x176b19,_0x54192d){logger[_0xd1d0('0xc')](_0xd1d0('0xd'));return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0xf'),_0x269a15[_0xd1d0('0x10')]),'method':_0xd1d0('0x11'),'body':{'ticket':_[_0xd1d0('0x12')]({'requester_id':_0x5b0fa4['id'],'submitter_id':_0x307f25?_0x307f25['id']:undefined,'assignee_id':_0x307f25?_0x307f25['id']:undefined,'tags':getTags(_0x176b19['Tags'],'name'),'subject':intUtil[_0xd1d0('0x13')](_0x176b19[_0xd1d0('0x14')],_0x54192d,'\x20'),'description':intUtil[_0xd1d0('0x13')](_0x176b19[_0xd1d0('0x15')],_0x54192d,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x176b19[_0xd1d0('0x15')],_0x54192d,'\x0a')}},getCustomFields(_0x176b19['Fields'],_0x54192d))}})[_0xd1d0('0x16')](function(_0x14e0ed){logger[_0xd1d0('0xc')]('Ticket\x20created!');return _0x14e0ed[_0xd1d0('0x17')];});}function getUser(_0x4af4e5,_0x3e26f2){if(intUtil[_0xd1d0('0x18')](_0x3e26f2)){logger[_0xd1d0('0xc')](_0xd1d0('0x19'),_0x3e26f2);return request({'uri':util[_0xd1d0('0xe')]('%s/search.json',_0x4af4e5['remoteUri']),'qs':{'query':util[_0xd1d0('0xe')](_0xd1d0('0x1a'),_0x3e26f2)}})[_0xd1d0('0x16')](function(_0x522b15){if(_0x522b15['count']){logger[_0xd1d0('0xc')]('Agent\x20found!');return _[_0xd1d0('0x1b')](_0x522b15[_0xd1d0('0x1c')],{'email':_0x3e26f2,'role':_0xd1d0('0x1d')});}else{logger[_0xd1d0('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xd1d0('0x1e'),_0x4af4e5[_0xd1d0('0x10')])})[_0xd1d0('0x16')](function(_0x19c584){logger[_0xd1d0('0xc')](_0xd1d0('0x1f'));return _0x19c584[_0xd1d0('0x20')];});}});}else{logger['info'](_0xd1d0('0x21'));return request({'uri':util['format'](_0xd1d0('0x1e'),_0x4af4e5[_0xd1d0('0x10')])})[_0xd1d0('0x16')](function(_0x79bfbf){logger['info']('Admin\x20account\x20selected.');return _0x79bfbf[_0xd1d0('0x20')];});}}function getEndUser(_0x5b98c3,_0x288a97,_0x530cd4){logger[_0xd1d0('0xc')](_0xd1d0('0x22'),_0x530cd4);return request({'uri':util['format'](_0xd1d0('0x23'),_0x5b98c3[_0xd1d0('0x10')]),'qs':{'query':util['format'](_0xd1d0('0x24'),_0x530cd4)}})[_0xd1d0('0x16')](function(_0xe6a537){var _0x1332c5;if(_0xe6a537[_0xd1d0('0x1c')][_0xd1d0('0x25')]){_0xe6a537['results']=_[_0xd1d0('0x26')](_0xe6a537[_0xd1d0('0x1c')],{'suspended':![],'role':'end-user'});if(_0xe6a537[_0xd1d0('0x1c')][_0xd1d0('0x25')]){_0x1332c5=_[_0xd1d0('0x27')](_0xe6a537[_0xd1d0('0x1c')]);}}if(_0x1332c5){logger[_0xd1d0('0xc')]('Enduser\x20found!');return _0x1332c5;}else{logger[_0xd1d0('0xc')](_0xd1d0('0x28'));return request({'uri':util['format'](_0xd1d0('0x29'),_0x5b98c3['remoteUri']),'method':_0xd1d0('0x11'),'body':{'user':{'role':_0xd1d0('0x2a'),'name':util['format'](_0xd1d0('0x2b'),_0x288a97||_0x530cd4),'phone':_0x530cd4}}})['then'](function(_0x3504be){logger[_0xd1d0('0xc')](_0xd1d0('0x2c'));return _0x3504be[_0xd1d0('0x20')];});}});}function getAuth(_0x1856dd){var _0xc3f38d;if(_0x1856dd[_0xd1d0('0x2d')]===_0xd1d0('0x2e')){_0xc3f38d=util['format'](_0xd1d0('0x2f'),_0x1856dd[_0xd1d0('0x30')],_0x1856dd['password']);}else if(_0x1856dd['authType']==='token'){_0xc3f38d=util['format'](_0xd1d0('0x31'),_0x1856dd[_0xd1d0('0x30')],_0x1856dd[_0xd1d0('0x32')]);}return util[_0xd1d0('0xe')](_0xd1d0('0x33'),new Buffer(_0xc3f38d)[_0xd1d0('0x34')](_0xd1d0('0x35')));}function request(_0x42b420){logger['debug'](_0xd1d0('0x36'),JSON[_0xd1d0('0x37')](_0x42b420));return rp(_[_0xd1d0('0x7')](_0x42b420,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x2c49ef,_0x3b1e3){var _0x4b73f8=[];if(_0x2c49ef&&_0x2c49ef[_0xd1d0('0x25')]>0x0){_0x4b73f8=_['map'](_0x2c49ef,_0x3b1e3);}return _0x4b73f8;}function getCustomFields(_0x33aa2f,_0xf9133f){var _0x2487ed=[];var _0x44dab2={'custom_fields':[]};if(_0x33aa2f[_0xd1d0('0x25')]>0x0){_[_0xd1d0('0x38')](_0x33aa2f,function(_0x559ce5){if(_['includes'](['string','picklist'],_0x559ce5[_0xd1d0('0x39')])&&_0x559ce5[_0xd1d0('0x3a')]&&!_0x559ce5['customField']){_0x44dab2[_0x559ce5[_0xd1d0('0x3a')]['toLowerCase']()]=_0x559ce5[_0xd1d0('0x3b')][_0xd1d0('0x34')]();}else if(_[_0xd1d0('0x3c')]([_0xd1d0('0x3d'),'picklist'],_0x559ce5['type'])&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0x44dab2[_0xd1d0('0x40')][_0xd1d0('0x41')]({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0x559ce5[_0xd1d0('0x3b')][_0xd1d0('0x34')]()});}else if(_0x559ce5[_0xd1d0('0x39')]===_0xd1d0('0x42')&&_0x559ce5[_0xd1d0('0x43')]&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0xf9133f[_0x559ce5['variableName']]&&_0x44dab2[_0xd1d0('0x40')]['push']({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0xf9133f[_0x559ce5[_0xd1d0('0x43')]][_0xd1d0('0x34')]()});}else if(_0x559ce5['type']===_0xd1d0('0x44')&&_0x559ce5[_0xd1d0('0x45')]&&_0x559ce5[_0xd1d0('0x45')]['name']&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0xf9133f[_0x559ce5[_0xd1d0('0x45')][_0xd1d0('0x46')]['toLowerCase']()]&&_0x44dab2[_0xd1d0('0x40')][_0xd1d0('0x41')]({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0xf9133f[_0x559ce5['Variable'][_0xd1d0('0x46')]['toLowerCase']()][_0xd1d0('0x34')]()});}});}return _0x44dab2;}exports[_0xd1d0('0x47')]=function(_0x3abe88,_0x18e2e4,_0x3e79e1,_0x53d611,_0x4f3662,_0x5cda47){var _0x3b9726,_0x49c2bb;_0x5cda47[_0xd1d0('0x10')]=intUtil[_0xd1d0('0x48')](_0x5cda47[_0xd1d0('0x10')]);_0x5cda47[_0xd1d0('0x49')]=intUtil[_0xd1d0('0x48')](_0x5cda47['serverUrl']);if(_0x4f3662&&_0x4f3662[_0xd1d0('0x4a')]){logger['info'](_0xd1d0('0x4b'),_0xd1d0('0x4c'));_0x18e2e4[_0xd1d0('0x4d')]=util[_0xd1d0('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5cda47['serverUrl'],_0x18e2e4[_0xd1d0('0x4e')],md5(_0x18e2e4[_0xd1d0('0x4e')]));}else{_0x18e2e4[_0xd1d0('0x4d')]='';}headers[_0xd1d0('0x4f')]=getAuth(_0x5cda47);return getUser(_0x5cda47,_0x53d611['email'])['then'](function(_0x3c0046){_0x3b9726=_0x3c0046;logger['info']('The\x20User\x20ID\x20is:',_0x3b9726['id']);return getEndUser(_0x5cda47,_0x18e2e4[_0xd1d0('0x50')],_0x18e2e4[_0xd1d0('0x51')]);})['then'](function(_0x133973){_0x49c2bb=_0x133973;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x49c2bb['id']);return getTicket(_0x5cda47,_0x3b9726,_0x49c2bb,_0x3e79e1,_0x18e2e4);})[_0xd1d0('0x16')](function(_0x49e120){if(_0x49e120){logger[_0xd1d0('0xc')](_0xd1d0('0x53'),_0x49e120['id']);switch(_0x5cda47[_0xd1d0('0x39')]){case _0xd1d0('0x54'):logger[_0xd1d0('0xc')]('[QUEUE]',_0xd1d0('0x55'));return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0x56'),_0x5cda47[_0xd1d0('0x10')],_0x3b9726['id'],_0x49e120['id']),'method':_0xd1d0('0x11')});case _0xd1d0('0x57'):logger[_0xd1d0('0xc')](_0xd1d0('0x4b'),_0xd1d0('0x58'));emit(util[_0xd1d0('0xe')](_0xd1d0('0x59'),_0x53d611['name']),_0xd1d0('0x5a'),{'uri':util[_0xd1d0('0xe')](_0xd1d0('0x5b'),_0x5cda47[_0xd1d0('0x10')]['replace'](_0xd1d0('0x5c'),''),_0x49e120['id'])});break;default:logger['error']('[QUEUE]',_0xd1d0('0x5d'));}}})[_0xd1d0('0x5e')](function(_0x567c66){logger['error'](_0xd1d0('0x5f'),util[_0xd1d0('0x60')](_0x567c66,{'showHidden':!![],'depth':null}));});};exports[_0xd1d0('0x61')]=function(_0x55e026,_0x1e70d5,_0x131bd0,_0x2a9d00,_0x4a947d,_0x378a0f,_0x3427b1){var _0x472613,_0x32ed4a;_0x378a0f[_0xd1d0('0x10')]=intUtil[_0xd1d0('0x48')](_0x378a0f['remoteUri']);_0x378a0f[_0xd1d0('0x49')]=intUtil[_0xd1d0('0x48')](_0x378a0f[_0xd1d0('0x49')]);if(_0x3427b1&&_0x3427b1[_0xd1d0('0x62')]&&_0x3427b1[_0xd1d0('0x62')]!==_0xd1d0('0x63')){logger[_0xd1d0('0xc')](_0xd1d0('0x64'),_0xd1d0('0x4c'));_0x1e70d5[_0xd1d0('0x4d')]=util['format'](_0xd1d0('0x65'),_0x378a0f[_0xd1d0('0x49')],_0x1e70d5[_0xd1d0('0x4e')],md5(_0x1e70d5[_0xd1d0('0x4e')]));}headers[_0xd1d0('0x4f')]=getAuth(_0x378a0f);return getUser(_0x378a0f,_0x2a9d00['email'])[_0xd1d0('0x16')](function(_0x140e86){_0x472613=_0x140e86;logger['info'](_0xd1d0('0x66'),_0x472613['id']);return getEndUser(_0x378a0f,_0x1e70d5[_0xd1d0('0x67')],_0x1e70d5[_0xd1d0('0x68')]);})[_0xd1d0('0x16')](function(_0x4ff9d9){_0x32ed4a=_0x4ff9d9;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x32ed4a['id']);return getTicket(_0x378a0f,_0x472613,_0x32ed4a,_0x131bd0,_0x1e70d5);})[_0xd1d0('0x16')](function(_0x5c24a6){if(_0x5c24a6){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5c24a6['id']);switch(_0x378a0f['type']){case _0xd1d0('0x54'):logger[_0xd1d0('0xc')](_0xd1d0('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0x56'),_0x378a0f[_0xd1d0('0x10')],_0x472613['id'],_0x5c24a6['id']),'method':_0xd1d0('0x11')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd1d0('0xe')](_0xd1d0('0x59'),_0x2a9d00[_0xd1d0('0x46')]),_0xd1d0('0x5a'),{'uri':util[_0xd1d0('0xe')](_0xd1d0('0x5b'),_0x378a0f['remoteUri']['replace'](_0xd1d0('0x5c'),''),_0x5c24a6['id'])});break;default:logger[_0xd1d0('0x69')]('[OUTBOUND]',_0xd1d0('0x5d'));}}})[_0xd1d0('0x5e')](function(_0x389886){logger[_0xd1d0('0x69')](_0xd1d0('0x6a'),util[_0xd1d0('0x60')](_0x389886,{'showHidden':!![],'depth':null}));});};exports[_0xd1d0('0x6b')]=function(_0x1a633f,_0x5cb6b7,_0x45c0fb,_0x169ee4,_0xcfdef2,_0x1230ff){var _0x45d9e0,_0x5b34e5;_0x1230ff['remoteUri']=intUtil[_0xd1d0('0x48')](_0x1230ff['remoteUri']);_0x1230ff[_0xd1d0('0x49')]=intUtil['stripTrailingSlash'](_0x1230ff[_0xd1d0('0x49')]);if(_0xcfdef2&&_0xcfdef2['monitor_format']){logger[_0xd1d0('0xc')]('['+_0x5cb6b7[_0xd1d0('0x6c')][_0xd1d0('0x6d')]()+']',_0xd1d0('0x4c'));_0x5cb6b7['recordingURL']=util[_0xd1d0('0xe')](_0xd1d0('0x65'),_0x1230ff[_0xd1d0('0x49')],_0x5cb6b7['uniqueid'],md5(_0x5cb6b7[_0xd1d0('0x4e')]));}else{_0x5cb6b7[_0xd1d0('0x4d')]='';}headers[_0xd1d0('0x4f')]=getAuth(_0x1230ff);return getUser(_0x1230ff)[_0xd1d0('0x16')](function(_0x4f6a05){_0x45d9e0=_0x4f6a05;logger[_0xd1d0('0xc')](_0xd1d0('0x66'),_0x45d9e0['id']);return getEndUser(_0x1230ff,_0x5cb6b7[_0xd1d0('0x50')],_0x5cb6b7[_0xd1d0('0x51')]);})['then'](function(_0x2e3e65){_0x5b34e5=_0x2e3e65;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x5b34e5['id']);return getTicket(_0x1230ff,_0x45d9e0,_0x5b34e5,_0x45c0fb,_0x5cb6b7);})[_0xd1d0('0x16')](function(_0x303348){if(_0x303348){logger[_0xd1d0('0xc')](_0xd1d0('0x53'),_0x303348['id']);}})[_0xd1d0('0x5e')](function(_0x3d0e80){logger['error']('['+_0x5cb6b7[_0xd1d0('0x6c')]['toUpperCase']()+']'+_0xd1d0('0x6e'),util[_0xd1d0('0x60')](_0x3d0e80,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff