// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7462=['includes','picklist','type','customField','toLowerCase','string','idField','custom_fields','push','content','variable','variableName','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','integrationTab','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','The\x20Ticket\x20ID\x20is:','\x20Error\x20running\x20Zendesk\x20integration','util','ioredis','redis','defaults','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','merge','Subjects','getString','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','count','Agent\x20found!','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','filter','end-user','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','password','username','authType','%s/token:%s','token','Basic\x20%s','toString','base64','debug','[HTTP]','map','forEach'];(function(_0x60ebb0,_0x1371ce){var _0x4ea9ed=function(_0x2555a7){while(--_0x2555a7){_0x60ebb0['push'](_0x60ebb0['shift']());}};_0x4ea9ed(++_0x1371ce);}(_0x7462,0xf8));var _0x2746=function(_0x3f5dca,_0x59472b){_0x3f5dca=_0x3f5dca-0x0;var _0x5b833a=_0x7462[_0x3f5dca];return _0x5b833a;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require('md5');var util=require(_0x2746('0x0'));var Redis=require(_0x2746('0x1'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('zendesk');config[_0x2746('0x2')]=_[_0x2746('0x3')](config[_0x2746('0x2')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x3cfaa8,_0x28efbd,_0x23bc62){io['to'](_0x3cfaa8)['emit'](_0x28efbd,_0x23bc62);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x551785,_0xede901,_0x1b9ff8,_0x1f390a,_0x229123){logger[_0x2746('0x4')](_0x2746('0x5'));return request({'uri':util['format'](_0x2746('0x6'),_0x551785[_0x2746('0x7')]),'method':'POST','body':{'ticket':_[_0x2746('0x8')]({'requester_id':_0x1b9ff8['id'],'submitter_id':_0xede901?_0xede901['id']:undefined,'assignee_id':_0xede901?_0xede901['id']:undefined,'tags':getTags(_0x1f390a['Tags'],'name'),'subject':intUtil['getString'](_0x1f390a[_0x2746('0x9')],_0x229123,'\x20'),'description':intUtil['getString'](_0x1f390a['Descriptions'],_0x229123,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2746('0xa')](_0x1f390a[_0x2746('0xb')],_0x229123,'\x0a')}},getCustomFields(_0x1f390a['Fields'],_0x229123))}})[_0x2746('0xc')](function(_0x565d3f){logger[_0x2746('0x4')](_0x2746('0xd'));return _0x565d3f[_0x2746('0xe')];});}function getUser(_0x28c4d9,_0x79fcb){if(intUtil[_0x2746('0xf')](_0x79fcb)){logger['info'](_0x2746('0x10'),_0x79fcb);return request({'uri':util[_0x2746('0x11')](_0x2746('0x12'),_0x28c4d9['remoteUri']),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x79fcb)}})[_0x2746('0xc')](function(_0x14d7f6){if(_0x14d7f6[_0x2746('0x13')]){logger[_0x2746('0x4')](_0x2746('0x14'));return _['find'](_0x14d7f6[_0x2746('0x15')],{'email':_0x79fcb,'role':'agent'});}else{logger[_0x2746('0x4')](_0x2746('0x16'));return request({'uri':util[_0x2746('0x11')](_0x2746('0x17'),_0x28c4d9[_0x2746('0x7')])})['then'](function(_0x89687e){logger[_0x2746('0x4')](_0x2746('0x18'));return _0x89687e[_0x2746('0x19')];});}});}else{logger[_0x2746('0x4')](_0x2746('0x16'));return request({'uri':util[_0x2746('0x11')](_0x2746('0x17'),_0x28c4d9[_0x2746('0x7')])})[_0x2746('0xc')](function(_0x3f6de0){logger[_0x2746('0x4')](_0x2746('0x18'));return _0x3f6de0[_0x2746('0x19')];});}}function getEndUser(_0x62cbc5,_0x23771b,_0x271d3e){logger[_0x2746('0x4')]('Searching\x20enduser\x20with\x20phone',_0x271d3e);return request({'uri':util['format']('%s/search.json',_0x62cbc5[_0x2746('0x7')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x271d3e)}})[_0x2746('0xc')](function(_0x56f102){var _0x49769b;if(_0x56f102[_0x2746('0x15')]['length']){_0x56f102['results']=_[_0x2746('0x1a')](_0x56f102[_0x2746('0x15')],{'suspended':![],'role':_0x2746('0x1b')});if(_0x56f102['results'][_0x2746('0x1c')]){_0x49769b=_[_0x2746('0x1d')](_0x56f102[_0x2746('0x15')]);}}if(_0x49769b){logger['info'](_0x2746('0x1e'));return _0x49769b;}else{logger[_0x2746('0x4')](_0x2746('0x1f'));return request({'uri':util['format']('%s/users.json',_0x62cbc5[_0x2746('0x7')]),'method':_0x2746('0x20'),'body':{'user':{'role':_0x2746('0x1b'),'name':util[_0x2746('0x11')]('Caller\x20-\x20%s',_0x23771b||_0x271d3e),'phone':_0x271d3e}}})[_0x2746('0xc')](function(_0x5792ec){logger[_0x2746('0x4')](_0x2746('0x21'));return _0x5792ec[_0x2746('0x19')];});}});}function getAuth(_0x370abe){var _0x24c961;if(_0x370abe['authType']===_0x2746('0x22')){_0x24c961=util[_0x2746('0x11')]('%s:%s',_0x370abe[_0x2746('0x23')],_0x370abe[_0x2746('0x22')]);}else if(_0x370abe[_0x2746('0x24')]==='token'){_0x24c961=util[_0x2746('0x11')](_0x2746('0x25'),_0x370abe[_0x2746('0x23')],_0x370abe[_0x2746('0x26')]);}return util[_0x2746('0x11')](_0x2746('0x27'),new Buffer(_0x24c961)[_0x2746('0x28')](_0x2746('0x29')));}function request(_0x13f163){logger[_0x2746('0x2a')](_0x2746('0x2b'),JSON['stringify'](_0x13f163));return rp(_[_0x2746('0x3')](_0x13f163,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x25e790,_0x1ea737){var _0x4e797e=[];if(_0x25e790&&_0x25e790[_0x2746('0x1c')]>0x0){_0x4e797e=_[_0x2746('0x2c')](_0x25e790,_0x1ea737);}return _0x4e797e;}function getCustomFields(_0x3d8901,_0x387611){var _0x49bf3f=[];var _0x4e406b={'custom_fields':[]};if(_0x3d8901[_0x2746('0x1c')]>0x0){_[_0x2746('0x2d')](_0x3d8901,function(_0x23043b){if(_[_0x2746('0x2e')](['string',_0x2746('0x2f')],_0x23043b[_0x2746('0x30')])&&_0x23043b['nameField']&&!_0x23043b[_0x2746('0x31')]){_0x4e406b[_0x23043b['nameField'][_0x2746('0x32')]()]=_0x23043b['content'][_0x2746('0x28')]();}else if(_[_0x2746('0x2e')]([_0x2746('0x33'),_0x2746('0x2f')],_0x23043b['type'])&&_0x23043b[_0x2746('0x34')]&&_0x23043b[_0x2746('0x31')]){_0x4e406b[_0x2746('0x35')][_0x2746('0x36')]({'id':_0x23043b[_0x2746('0x34')],'value':_0x23043b[_0x2746('0x37')][_0x2746('0x28')]()});}else if(_0x23043b['type']===_0x2746('0x38')&&_0x23043b[_0x2746('0x39')]&&_0x23043b[_0x2746('0x34')]&&_0x23043b['customField']){_0x387611[_0x23043b[_0x2746('0x39')]]&&_0x4e406b[_0x2746('0x35')][_0x2746('0x36')]({'id':_0x23043b[_0x2746('0x34')],'value':_0x387611[_0x23043b[_0x2746('0x39')]]['toString']()});}else if(_0x23043b['type']==='customVariable'&&_0x23043b[_0x2746('0x3a')]&&_0x23043b[_0x2746('0x3a')][_0x2746('0x3b')]&&_0x23043b['idField']&&_0x23043b[_0x2746('0x31')]){_0x387611[_0x23043b['Variable'][_0x2746('0x3b')]['toLowerCase']()]&&_0x4e406b['custom_fields'][_0x2746('0x36')]({'id':_0x23043b[_0x2746('0x34')],'value':_0x387611[_0x23043b[_0x2746('0x3a')][_0x2746('0x3b')]['toLowerCase']()][_0x2746('0x28')]()});}});}return _0x4e406b;}exports[_0x2746('0x3c')]=function(_0x12885c,_0x421d7e,_0x34ffd4,_0x44617d,_0x5a9fbf,_0x3320b3){var _0x47bceb,_0x5d369a;_0x3320b3[_0x2746('0x7')]=intUtil[_0x2746('0x3d')](_0x3320b3['remoteUri']);_0x3320b3[_0x2746('0x3e')]=intUtil[_0x2746('0x3d')](_0x3320b3[_0x2746('0x3e')]);if(_0x5a9fbf&&_0x5a9fbf[_0x2746('0x3f')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x421d7e[_0x2746('0x40')]=util['format'](_0x2746('0x41'),_0x3320b3[_0x2746('0x3e')],_0x421d7e[_0x2746('0x42')],md5(_0x421d7e[_0x2746('0x42')]));}else{_0x421d7e['recordingURL']='';}headers[_0x2746('0x43')]=getAuth(_0x3320b3);return getUser(_0x3320b3,_0x44617d['email'])[_0x2746('0xc')](function(_0x124f86){_0x47bceb=_0x124f86;logger[_0x2746('0x4')](_0x2746('0x44'),_0x47bceb['id']);return getEndUser(_0x3320b3,_0x421d7e[_0x2746('0x45')],_0x421d7e[_0x2746('0x46')]);})[_0x2746('0xc')](function(_0x2e047f){_0x5d369a=_0x2e047f;logger[_0x2746('0x4')]('The\x20Enduser\x20ID\x20is:',_0x5d369a['id']);return getTicket(_0x3320b3,_0x47bceb,_0x5d369a,_0x34ffd4,_0x421d7e);})[_0x2746('0xc')](function(_0x5b52bd){if(_0x5b52bd){logger[_0x2746('0x4')]('The\x20Ticket\x20ID\x20is:',_0x5b52bd['id']);switch(_0x3320b3[_0x2746('0x30')]){case _0x2746('0x47'):logger[_0x2746('0x4')](_0x2746('0x48'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x2746('0x11')](_0x2746('0x49'),_0x3320b3[_0x2746('0x7')],_0x47bceb['id'],_0x5b52bd['id']),'method':_0x2746('0x20')});case _0x2746('0x4a'):logger[_0x2746('0x4')](_0x2746('0x48'),_0x2746('0x4b'));emit(util[_0x2746('0x11')](_0x2746('0x4c'),_0x44617d[_0x2746('0x3b')]),_0x2746('0x4d'),{'uri':util['format']('%s/agent/tickets/%s',_0x3320b3[_0x2746('0x7')][_0x2746('0x4e')]('/api/v2',''),_0x5b52bd['id'])});break;default:logger[_0x2746('0x4f')](_0x2746('0x48'),_0x2746('0x50'));}}})[_0x2746('0x51')](function(_0x1e1e44){logger[_0x2746('0x4f')](_0x2746('0x52'),util['inspect'](_0x1e1e44,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x1550d2,_0x230924,_0x49adfc,_0x18e9d2,_0xcf2f0e,_0x513abb,_0x3cdaba){var _0x341421,_0x6f8c51;_0x513abb[_0x2746('0x7')]=intUtil[_0x2746('0x3d')](_0x513abb[_0x2746('0x7')]);_0x513abb[_0x2746('0x3e')]=intUtil[_0x2746('0x3d')](_0x513abb['serverUrl']);if(_0x3cdaba&&_0x3cdaba['recordingFormat']&&_0x3cdaba[_0x2746('0x53')]!==_0x2746('0x54')){logger[_0x2746('0x4')](_0x2746('0x55'),_0x2746('0x56'));_0x230924[_0x2746('0x40')]=util[_0x2746('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513abb[_0x2746('0x3e')],_0x230924['uniqueid'],md5(_0x230924['uniqueid']));}headers[_0x2746('0x43')]=getAuth(_0x513abb);return getUser(_0x513abb,_0x18e9d2['email'])[_0x2746('0xc')](function(_0x47f31f){_0x341421=_0x47f31f;logger['info']('The\x20User\x20ID\x20is:',_0x341421['id']);return getEndUser(_0x513abb,_0x230924[_0x2746('0x57')],_0x230924[_0x2746('0x58')]);})[_0x2746('0xc')](function(_0x23d63d){_0x6f8c51=_0x23d63d;logger[_0x2746('0x4')](_0x2746('0x59'),_0x6f8c51['id']);return getTicket(_0x513abb,_0x341421,_0x6f8c51,_0x49adfc,_0x230924);})[_0x2746('0xc')](function(_0x3341a4){if(_0x3341a4){logger[_0x2746('0x4')]('The\x20Ticket\x20ID\x20is:',_0x3341a4['id']);switch(_0x513abb[_0x2746('0x30')]){case _0x2746('0x47'):logger[_0x2746('0x4')]('[OUTBOUND]',_0x2746('0x5a'));return request({'uri':util[_0x2746('0x11')](_0x2746('0x49'),_0x513abb[_0x2746('0x7')],_0x341421['id'],_0x3341a4['id']),'method':_0x2746('0x20')});case _0x2746('0x4a'):logger[_0x2746('0x4')]('[OUTBOUND]',_0x2746('0x4b'));emit(util[_0x2746('0x11')]('user:%s',_0x18e9d2[_0x2746('0x3b')]),_0x2746('0x4d'),{'uri':util['format'](_0x2746('0x5b'),_0x513abb[_0x2746('0x7')][_0x2746('0x4e')]('/api/v2',''),_0x3341a4['id'])});break;default:logger[_0x2746('0x4f')](_0x2746('0x55'),_0x2746('0x50'));}}})[_0x2746('0x51')](function(_0x349cdb){logger[_0x2746('0x4f')](_0x2746('0x5c'),util[_0x2746('0x5d')](_0x349cdb,{'showHidden':!![],'depth':null}));});};exports[_0x2746('0x5e')]=function(_0x10e294,_0x2987e5,_0x5cc990,_0x3f186a,_0x5bec22,_0x90aa3d){var _0x14978d,_0x17ce2c;_0x90aa3d['remoteUri']=intUtil[_0x2746('0x3d')](_0x90aa3d[_0x2746('0x7')]);_0x90aa3d[_0x2746('0x3e')]=intUtil['stripTrailingSlash'](_0x90aa3d[_0x2746('0x3e')]);if(_0x5bec22&&_0x5bec22[_0x2746('0x3f')]){logger[_0x2746('0x4')]('['+_0x2987e5[_0x2746('0x5f')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x2987e5[_0x2746('0x40')]=util[_0x2746('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x90aa3d['serverUrl'],_0x2987e5[_0x2746('0x42')],md5(_0x2987e5['uniqueid']));}else{_0x2987e5[_0x2746('0x40')]='';}headers[_0x2746('0x43')]=getAuth(_0x90aa3d);return getUser(_0x90aa3d)['then'](function(_0x2a3e5){_0x14978d=_0x2a3e5;logger[_0x2746('0x4')]('The\x20User\x20ID\x20is:',_0x14978d['id']);return getEndUser(_0x90aa3d,_0x2987e5[_0x2746('0x45')],_0x2987e5['calleridnum']);})[_0x2746('0xc')](function(_0x525811){_0x17ce2c=_0x525811;logger['info'](_0x2746('0x59'),_0x17ce2c['id']);return getTicket(_0x90aa3d,_0x14978d,_0x17ce2c,_0x5cc990,_0x2987e5);})[_0x2746('0xc')](function(_0x4061f2){if(_0x4061f2){logger['info'](_0x2746('0x60'),_0x4061f2['id']);}})[_0x2746('0x51')](function(_0x38fcb7){logger[_0x2746('0x4f')]('['+_0x2987e5[_0x2746('0x5f')]['toUpperCase']()+']'+_0x2746('0x61'),util[_0x2746('0x5d')](_0x38fcb7,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1d0d=['token','Basic\x20%s','toString','base64','[HTTP]','stringify','forEach','type','nameField','content','includes','string','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis','./util','../../../../config/environment','zendesk','defaults','localhost','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','type:user\x20role:agent\x20email:%s','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s'];(function(_0x23aa78,_0x25179c){var _0x5a81be=function(_0x47bb3f){while(--_0x47bb3f){_0x23aa78['push'](_0x23aa78['shift']());}};_0x5a81be(++_0x25179c);}(_0x1d0d,0x18a));var _0xd1d0=function(_0x189dc6,_0x1a9eea){_0x189dc6=_0x189dc6-0x0;var _0x1b8ac6=_0x1d0d[_0x189dc6];return _0x1b8ac6;};'use strict';var _=require(_0xd1d0('0x0'));var rp=require('request-promise');var md5=require(_0xd1d0('0x1'));var util=require(_0xd1d0('0x2'));var Redis=require(_0xd1d0('0x3'));var intUtil=require(_0xd1d0('0x4'));var config=require(_0xd1d0('0x5'));var logger=require('../../../../config/logger')(_0xd1d0('0x6'));config['redis']=_[_0xd1d0('0x7')](config['redis'],{'host':_0xd1d0('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xd1d0('0x9')]));function emit(_0x4a2ac7,_0x23fa62,_0x22989c){io['to'](_0x4a2ac7)[_0xd1d0('0xa')](_0x23fa62,_0x22989c);}var headers={'Content-Type':'application/json','Accept':_0xd1d0('0xb')};function getTicket(_0x269a15,_0x307f25,_0x5b0fa4,_0x176b19,_0x54192d){logger[_0xd1d0('0xc')](_0xd1d0('0xd'));return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0xf'),_0x269a15[_0xd1d0('0x10')]),'method':_0xd1d0('0x11'),'body':{'ticket':_[_0xd1d0('0x12')]({'requester_id':_0x5b0fa4['id'],'submitter_id':_0x307f25?_0x307f25['id']:undefined,'assignee_id':_0x307f25?_0x307f25['id']:undefined,'tags':getTags(_0x176b19['Tags'],'name'),'subject':intUtil[_0xd1d0('0x13')](_0x176b19[_0xd1d0('0x14')],_0x54192d,'\x20'),'description':intUtil[_0xd1d0('0x13')](_0x176b19[_0xd1d0('0x15')],_0x54192d,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x176b19[_0xd1d0('0x15')],_0x54192d,'\x0a')}},getCustomFields(_0x176b19['Fields'],_0x54192d))}})[_0xd1d0('0x16')](function(_0x14e0ed){logger[_0xd1d0('0xc')]('Ticket\x20created!');return _0x14e0ed[_0xd1d0('0x17')];});}function getUser(_0x4af4e5,_0x3e26f2){if(intUtil[_0xd1d0('0x18')](_0x3e26f2)){logger[_0xd1d0('0xc')](_0xd1d0('0x19'),_0x3e26f2);return request({'uri':util[_0xd1d0('0xe')]('%s/search.json',_0x4af4e5['remoteUri']),'qs':{'query':util[_0xd1d0('0xe')](_0xd1d0('0x1a'),_0x3e26f2)}})[_0xd1d0('0x16')](function(_0x522b15){if(_0x522b15['count']){logger[_0xd1d0('0xc')]('Agent\x20found!');return _[_0xd1d0('0x1b')](_0x522b15[_0xd1d0('0x1c')],{'email':_0x3e26f2,'role':_0xd1d0('0x1d')});}else{logger[_0xd1d0('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xd1d0('0x1e'),_0x4af4e5[_0xd1d0('0x10')])})[_0xd1d0('0x16')](function(_0x19c584){logger[_0xd1d0('0xc')](_0xd1d0('0x1f'));return _0x19c584[_0xd1d0('0x20')];});}});}else{logger['info'](_0xd1d0('0x21'));return request({'uri':util['format'](_0xd1d0('0x1e'),_0x4af4e5[_0xd1d0('0x10')])})[_0xd1d0('0x16')](function(_0x79bfbf){logger['info']('Admin\x20account\x20selected.');return _0x79bfbf[_0xd1d0('0x20')];});}}function getEndUser(_0x5b98c3,_0x288a97,_0x530cd4){logger[_0xd1d0('0xc')](_0xd1d0('0x22'),_0x530cd4);return request({'uri':util['format'](_0xd1d0('0x23'),_0x5b98c3[_0xd1d0('0x10')]),'qs':{'query':util['format'](_0xd1d0('0x24'),_0x530cd4)}})[_0xd1d0('0x16')](function(_0xe6a537){var _0x1332c5;if(_0xe6a537[_0xd1d0('0x1c')][_0xd1d0('0x25')]){_0xe6a537['results']=_[_0xd1d0('0x26')](_0xe6a537[_0xd1d0('0x1c')],{'suspended':![],'role':'end-user'});if(_0xe6a537[_0xd1d0('0x1c')][_0xd1d0('0x25')]){_0x1332c5=_[_0xd1d0('0x27')](_0xe6a537[_0xd1d0('0x1c')]);}}if(_0x1332c5){logger[_0xd1d0('0xc')]('Enduser\x20found!');return _0x1332c5;}else{logger[_0xd1d0('0xc')](_0xd1d0('0x28'));return request({'uri':util['format'](_0xd1d0('0x29'),_0x5b98c3['remoteUri']),'method':_0xd1d0('0x11'),'body':{'user':{'role':_0xd1d0('0x2a'),'name':util['format'](_0xd1d0('0x2b'),_0x288a97||_0x530cd4),'phone':_0x530cd4}}})['then'](function(_0x3504be){logger[_0xd1d0('0xc')](_0xd1d0('0x2c'));return _0x3504be[_0xd1d0('0x20')];});}});}function getAuth(_0x1856dd){var _0xc3f38d;if(_0x1856dd[_0xd1d0('0x2d')]===_0xd1d0('0x2e')){_0xc3f38d=util['format'](_0xd1d0('0x2f'),_0x1856dd[_0xd1d0('0x30')],_0x1856dd['password']);}else if(_0x1856dd['authType']==='token'){_0xc3f38d=util['format'](_0xd1d0('0x31'),_0x1856dd[_0xd1d0('0x30')],_0x1856dd[_0xd1d0('0x32')]);}return util[_0xd1d0('0xe')](_0xd1d0('0x33'),new Buffer(_0xc3f38d)[_0xd1d0('0x34')](_0xd1d0('0x35')));}function request(_0x42b420){logger['debug'](_0xd1d0('0x36'),JSON[_0xd1d0('0x37')](_0x42b420));return rp(_[_0xd1d0('0x7')](_0x42b420,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x2c49ef,_0x3b1e3){var _0x4b73f8=[];if(_0x2c49ef&&_0x2c49ef[_0xd1d0('0x25')]>0x0){_0x4b73f8=_['map'](_0x2c49ef,_0x3b1e3);}return _0x4b73f8;}function getCustomFields(_0x33aa2f,_0xf9133f){var _0x2487ed=[];var _0x44dab2={'custom_fields':[]};if(_0x33aa2f[_0xd1d0('0x25')]>0x0){_[_0xd1d0('0x38')](_0x33aa2f,function(_0x559ce5){if(_['includes'](['string','picklist'],_0x559ce5[_0xd1d0('0x39')])&&_0x559ce5[_0xd1d0('0x3a')]&&!_0x559ce5['customField']){_0x44dab2[_0x559ce5[_0xd1d0('0x3a')]['toLowerCase']()]=_0x559ce5[_0xd1d0('0x3b')][_0xd1d0('0x34')]();}else if(_[_0xd1d0('0x3c')]([_0xd1d0('0x3d'),'picklist'],_0x559ce5['type'])&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0x44dab2[_0xd1d0('0x40')][_0xd1d0('0x41')]({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0x559ce5[_0xd1d0('0x3b')][_0xd1d0('0x34')]()});}else if(_0x559ce5[_0xd1d0('0x39')]===_0xd1d0('0x42')&&_0x559ce5[_0xd1d0('0x43')]&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0xf9133f[_0x559ce5['variableName']]&&_0x44dab2[_0xd1d0('0x40')]['push']({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0xf9133f[_0x559ce5[_0xd1d0('0x43')]][_0xd1d0('0x34')]()});}else if(_0x559ce5['type']===_0xd1d0('0x44')&&_0x559ce5[_0xd1d0('0x45')]&&_0x559ce5[_0xd1d0('0x45')]['name']&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0xf9133f[_0x559ce5[_0xd1d0('0x45')][_0xd1d0('0x46')]['toLowerCase']()]&&_0x44dab2[_0xd1d0('0x40')][_0xd1d0('0x41')]({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0xf9133f[_0x559ce5['Variable'][_0xd1d0('0x46')]['toLowerCase']()][_0xd1d0('0x34')]()});}});}return _0x44dab2;}exports[_0xd1d0('0x47')]=function(_0x3abe88,_0x18e2e4,_0x3e79e1,_0x53d611,_0x4f3662,_0x5cda47){var _0x3b9726,_0x49c2bb;_0x5cda47[_0xd1d0('0x10')]=intUtil[_0xd1d0('0x48')](_0x5cda47[_0xd1d0('0x10')]);_0x5cda47[_0xd1d0('0x49')]=intUtil[_0xd1d0('0x48')](_0x5cda47['serverUrl']);if(_0x4f3662&&_0x4f3662[_0xd1d0('0x4a')]){logger['info'](_0xd1d0('0x4b'),_0xd1d0('0x4c'));_0x18e2e4[_0xd1d0('0x4d')]=util[_0xd1d0('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5cda47['serverUrl'],_0x18e2e4[_0xd1d0('0x4e')],md5(_0x18e2e4[_0xd1d0('0x4e')]));}else{_0x18e2e4[_0xd1d0('0x4d')]='';}headers[_0xd1d0('0x4f')]=getAuth(_0x5cda47);return getUser(_0x5cda47,_0x53d611['email'])['then'](function(_0x3c0046){_0x3b9726=_0x3c0046;logger['info']('The\x20User\x20ID\x20is:',_0x3b9726['id']);return getEndUser(_0x5cda47,_0x18e2e4[_0xd1d0('0x50')],_0x18e2e4[_0xd1d0('0x51')]);})['then'](function(_0x133973){_0x49c2bb=_0x133973;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x49c2bb['id']);return getTicket(_0x5cda47,_0x3b9726,_0x49c2bb,_0x3e79e1,_0x18e2e4);})[_0xd1d0('0x16')](function(_0x49e120){if(_0x49e120){logger[_0xd1d0('0xc')](_0xd1d0('0x53'),_0x49e120['id']);switch(_0x5cda47[_0xd1d0('0x39')]){case _0xd1d0('0x54'):logger[_0xd1d0('0xc')]('[QUEUE]',_0xd1d0('0x55'));return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0x56'),_0x5cda47[_0xd1d0('0x10')],_0x3b9726['id'],_0x49e120['id']),'method':_0xd1d0('0x11')});case _0xd1d0('0x57'):logger[_0xd1d0('0xc')](_0xd1d0('0x4b'),_0xd1d0('0x58'));emit(util[_0xd1d0('0xe')](_0xd1d0('0x59'),_0x53d611['name']),_0xd1d0('0x5a'),{'uri':util[_0xd1d0('0xe')](_0xd1d0('0x5b'),_0x5cda47[_0xd1d0('0x10')]['replace'](_0xd1d0('0x5c'),''),_0x49e120['id'])});break;default:logger['error']('[QUEUE]',_0xd1d0('0x5d'));}}})[_0xd1d0('0x5e')](function(_0x567c66){logger['error'](_0xd1d0('0x5f'),util[_0xd1d0('0x60')](_0x567c66,{'showHidden':!![],'depth':null}));});};exports[_0xd1d0('0x61')]=function(_0x55e026,_0x1e70d5,_0x131bd0,_0x2a9d00,_0x4a947d,_0x378a0f,_0x3427b1){var _0x472613,_0x32ed4a;_0x378a0f[_0xd1d0('0x10')]=intUtil[_0xd1d0('0x48')](_0x378a0f['remoteUri']);_0x378a0f[_0xd1d0('0x49')]=intUtil[_0xd1d0('0x48')](_0x378a0f[_0xd1d0('0x49')]);if(_0x3427b1&&_0x3427b1[_0xd1d0('0x62')]&&_0x3427b1[_0xd1d0('0x62')]!==_0xd1d0('0x63')){logger[_0xd1d0('0xc')](_0xd1d0('0x64'),_0xd1d0('0x4c'));_0x1e70d5[_0xd1d0('0x4d')]=util['format'](_0xd1d0('0x65'),_0x378a0f[_0xd1d0('0x49')],_0x1e70d5[_0xd1d0('0x4e')],md5(_0x1e70d5[_0xd1d0('0x4e')]));}headers[_0xd1d0('0x4f')]=getAuth(_0x378a0f);return getUser(_0x378a0f,_0x2a9d00['email'])[_0xd1d0('0x16')](function(_0x140e86){_0x472613=_0x140e86;logger['info'](_0xd1d0('0x66'),_0x472613['id']);return getEndUser(_0x378a0f,_0x1e70d5[_0xd1d0('0x67')],_0x1e70d5[_0xd1d0('0x68')]);})[_0xd1d0('0x16')](function(_0x4ff9d9){_0x32ed4a=_0x4ff9d9;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x32ed4a['id']);return getTicket(_0x378a0f,_0x472613,_0x32ed4a,_0x131bd0,_0x1e70d5);})[_0xd1d0('0x16')](function(_0x5c24a6){if(_0x5c24a6){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5c24a6['id']);switch(_0x378a0f['type']){case _0xd1d0('0x54'):logger[_0xd1d0('0xc')](_0xd1d0('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0x56'),_0x378a0f[_0xd1d0('0x10')],_0x472613['id'],_0x5c24a6['id']),'method':_0xd1d0('0x11')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd1d0('0xe')](_0xd1d0('0x59'),_0x2a9d00[_0xd1d0('0x46')]),_0xd1d0('0x5a'),{'uri':util[_0xd1d0('0xe')](_0xd1d0('0x5b'),_0x378a0f['remoteUri']['replace'](_0xd1d0('0x5c'),''),_0x5c24a6['id'])});break;default:logger[_0xd1d0('0x69')]('[OUTBOUND]',_0xd1d0('0x5d'));}}})[_0xd1d0('0x5e')](function(_0x389886){logger[_0xd1d0('0x69')](_0xd1d0('0x6a'),util[_0xd1d0('0x60')](_0x389886,{'showHidden':!![],'depth':null}));});};exports[_0xd1d0('0x6b')]=function(_0x1a633f,_0x5cb6b7,_0x45c0fb,_0x169ee4,_0xcfdef2,_0x1230ff){var _0x45d9e0,_0x5b34e5;_0x1230ff['remoteUri']=intUtil[_0xd1d0('0x48')](_0x1230ff['remoteUri']);_0x1230ff[_0xd1d0('0x49')]=intUtil['stripTrailingSlash'](_0x1230ff[_0xd1d0('0x49')]);if(_0xcfdef2&&_0xcfdef2['monitor_format']){logger[_0xd1d0('0xc')]('['+_0x5cb6b7[_0xd1d0('0x6c')][_0xd1d0('0x6d')]()+']',_0xd1d0('0x4c'));_0x5cb6b7['recordingURL']=util[_0xd1d0('0xe')](_0xd1d0('0x65'),_0x1230ff[_0xd1d0('0x49')],_0x5cb6b7['uniqueid'],md5(_0x5cb6b7[_0xd1d0('0x4e')]));}else{_0x5cb6b7[_0xd1d0('0x4d')]='';}headers[_0xd1d0('0x4f')]=getAuth(_0x1230ff);return getUser(_0x1230ff)[_0xd1d0('0x16')](function(_0x4f6a05){_0x45d9e0=_0x4f6a05;logger[_0xd1d0('0xc')](_0xd1d0('0x66'),_0x45d9e0['id']);return getEndUser(_0x1230ff,_0x5cb6b7[_0xd1d0('0x50')],_0x5cb6b7[_0xd1d0('0x51')]);})['then'](function(_0x2e3e65){_0x5b34e5=_0x2e3e65;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x5b34e5['id']);return getTicket(_0x1230ff,_0x45d9e0,_0x5b34e5,_0x45c0fb,_0x5cb6b7);})[_0xd1d0('0x16')](function(_0x303348){if(_0x303348){logger[_0xd1d0('0xc')](_0xd1d0('0x53'),_0x303348['id']);}})[_0xd1d0('0x5e')](function(_0x3d0e80){logger['error']('['+_0x5cb6b7[_0xd1d0('0x6c')]['toUpperCase']()+']'+_0xd1d0('0x6e'),util[_0xd1d0('0x60')](_0x3d0e80,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff