// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x213d=['count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','%s/token:%s','token','debug','[HTTP]','GET','string','picklist','type','nameField','content','toString','includes','idField','custom_fields','push','variableName','customVariable','Variable','customField','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','none','destcalleridnum','[OUTBOUND]','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','format','%s/search.json'];(function(_0x432022,_0x115765){var _0x5488dd=function(_0x27e9e3){while(--_0x27e9e3){_0x432022['push'](_0x432022['shift']());}};_0x5488dd(++_0x115765);}(_0x213d,0x1a2));var _0xd213=function(_0x1d1779,_0x284147){_0x1d1779=_0x1d1779-0x0;var _0x2377e9=_0x213d[_0x1d1779];return _0x2377e9;};'use strict';var _=require(_0xd213('0x0'));var rp=require(_0xd213('0x1'));var md5=require(_0xd213('0x2'));var util=require('util');var Redis=require(_0xd213('0x3'));var intUtil=require(_0xd213('0x4'));var config=require(_0xd213('0x5'));var logger=require(_0xd213('0x6'))(_0xd213('0x7'));config['redis']=_[_0xd213('0x8')](config[_0xd213('0x9')],{'host':_0xd213('0xa'),'port':0x18eb});var io=require(_0xd213('0xb'))(new Redis(config[_0xd213('0x9')]));function emit(_0x44c1a7,_0x1e8e5c,_0x234519){io['to'](_0x44c1a7)[_0xd213('0xc')](_0x1e8e5c,_0x234519);}var headers={'Content-Type':_0xd213('0xd'),'Accept':'application/json'};function getTicket(_0x1593d3,_0x3edfb6,_0x483e29,_0x249bdb,_0x2c5a7c){logger[_0xd213('0xe')](_0xd213('0xf'));return request({'uri':util['format'](_0xd213('0x10'),_0x1593d3[_0xd213('0x11')]),'method':'POST','body':{'ticket':_[_0xd213('0x12')]({'requester_id':_0x483e29['id'],'submitter_id':_0x3edfb6?_0x3edfb6['id']:undefined,'assignee_id':_0x3edfb6?_0x3edfb6['id']:undefined,'tags':getTags(_0x249bdb['Tags'],_0xd213('0x13')),'subject':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x15')],_0x2c5a7c,'\x20'),'description':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x16')],_0x2c5a7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd213('0x14')](_0x249bdb[_0xd213('0x16')],_0x2c5a7c,'\x0a')}},getCustomFields(_0x249bdb[_0xd213('0x17')],_0x2c5a7c))}})[_0xd213('0x18')](function(_0x5554ca){logger[_0xd213('0xe')](_0xd213('0x19'));return _0x5554ca[_0xd213('0x1a')];});}function getUser(_0x475bb6,_0x5b89ac){if(intUtil['validateEmail'](_0x5b89ac)){logger['info'](_0xd213('0x1b'),_0x5b89ac);return request({'uri':util[_0xd213('0x1c')](_0xd213('0x1d'),_0x475bb6[_0xd213('0x11')]),'qs':{'query':util[_0xd213('0x1c')]('type:user\x20role:agent\x20email:%s',_0x5b89ac)}})[_0xd213('0x18')](function(_0x145e61){if(_0x145e61[_0xd213('0x1e')]){logger[_0xd213('0xe')](_0xd213('0x1f'));return _[_0xd213('0x20')](_0x145e61[_0xd213('0x21')],{'email':_0x5b89ac,'role':_0xd213('0x22')});}else{logger[_0xd213('0xe')](_0xd213('0x23'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x24'),_0x475bb6[_0xd213('0x11')])})[_0xd213('0x18')](function(_0x146ef0){logger['info']('Admin\x20account\x20selected.');return _0x146ef0[_0xd213('0x25')];});}});}else{logger[_0xd213('0xe')](_0xd213('0x23'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x24'),_0x475bb6[_0xd213('0x11')])})[_0xd213('0x18')](function(_0x420e41){logger[_0xd213('0xe')](_0xd213('0x26'));return _0x420e41[_0xd213('0x25')];});}}function getEndUser(_0x3cbaa7,_0x867d9e,_0x4c97c7){logger[_0xd213('0xe')](_0xd213('0x27'),_0x4c97c7);return request({'uri':util['format'](_0xd213('0x1d'),_0x3cbaa7[_0xd213('0x11')]),'qs':{'query':util[_0xd213('0x1c')](_0xd213('0x28'),_0x4c97c7)}})['then'](function(_0x4d152f){var _0xacb66e;if(_0x4d152f[_0xd213('0x21')][_0xd213('0x29')]){_0x4d152f[_0xd213('0x21')]=_[_0xd213('0x2a')](_0x4d152f[_0xd213('0x21')],{'suspended':![],'role':_0xd213('0x2b')});if(_0x4d152f[_0xd213('0x21')][_0xd213('0x29')]){_0xacb66e=_[_0xd213('0x2c')](_0x4d152f[_0xd213('0x21')]);}}if(_0xacb66e){logger['info'](_0xd213('0x2d'));return _0xacb66e;}else{logger[_0xd213('0xe')](_0xd213('0x2e'));return request({'uri':util['format']('%s/users.json',_0x3cbaa7[_0xd213('0x11')]),'method':_0xd213('0x2f'),'body':{'user':{'role':_0xd213('0x2b'),'name':util[_0xd213('0x1c')](_0xd213('0x30'),_0x867d9e||_0x4c97c7),'phone':_0x4c97c7}}})[_0xd213('0x18')](function(_0x156342){logger[_0xd213('0xe')](_0xd213('0x31'));return _0x156342[_0xd213('0x25')];});}});}function getAuth(_0xa9aad){var _0x15588b;if(_0xa9aad[_0xd213('0x32')]===_0xd213('0x33')){_0x15588b=util[_0xd213('0x1c')]('%s:%s',_0xa9aad[_0xd213('0x34')],_0xa9aad['password']);}else if(_0xa9aad[_0xd213('0x32')]==='token'){_0x15588b=util[_0xd213('0x1c')](_0xd213('0x35'),_0xa9aad[_0xd213('0x34')],_0xa9aad[_0xd213('0x36')]);}return util[_0xd213('0x1c')]('Basic\x20%s',new Buffer(_0x15588b)['toString']('base64'));}function request(_0x4fdcd0){logger[_0xd213('0x37')](_0xd213('0x38'),JSON['stringify'](_0x4fdcd0));return rp(_[_0xd213('0x8')](_0x4fdcd0,{'method':_0xd213('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x2bf07a,_0x52552c){var _0x3ad832=[];if(_0x2bf07a&&_0x2bf07a[_0xd213('0x29')]>0x0){_0x3ad832=_['map'](_0x2bf07a,_0x52552c);}return _0x3ad832;}function getCustomFields(_0x3922cf,_0x2e449e){var _0x5df352=[];var _0x1c3f78={'custom_fields':[]};if(_0x3922cf[_0xd213('0x29')]>0x0){_['forEach'](_0x3922cf,function(_0x187aa7){if(_['includes']([_0xd213('0x3a'),_0xd213('0x3b')],_0x187aa7[_0xd213('0x3c')])&&_0x187aa7[_0xd213('0x3d')]&&!_0x187aa7['customField']){_0x1c3f78[_0x187aa7[_0xd213('0x3d')]['toLowerCase']()]=_0x187aa7[_0xd213('0x3e')][_0xd213('0x3f')]();}else if(_[_0xd213('0x40')]([_0xd213('0x3a'),'picklist'],_0x187aa7[_0xd213('0x3c')])&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7['customField']){_0x1c3f78[_0xd213('0x42')][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x187aa7[_0xd213('0x3e')][_0xd213('0x3f')]()});}else if(_0x187aa7[_0xd213('0x3c')]==='variable'&&_0x187aa7[_0xd213('0x44')]&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7['customField']){_0x2e449e[_0x187aa7[_0xd213('0x44')]]&&_0x1c3f78['custom_fields'][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x2e449e[_0x187aa7['variableName']][_0xd213('0x3f')]()});}else if(_0x187aa7[_0xd213('0x3c')]===_0xd213('0x45')&&_0x187aa7[_0xd213('0x46')]&&_0x187aa7[_0xd213('0x46')][_0xd213('0x13')]&&_0x187aa7[_0xd213('0x41')]&&_0x187aa7[_0xd213('0x47')]){_0x2e449e[_0x187aa7['Variable'][_0xd213('0x13')][_0xd213('0x48')]()]&&_0x1c3f78[_0xd213('0x42')][_0xd213('0x43')]({'id':_0x187aa7[_0xd213('0x41')],'value':_0x2e449e[_0x187aa7[_0xd213('0x46')][_0xd213('0x13')][_0xd213('0x48')]()]['toString']()});}});}return _0x1c3f78;}exports[_0xd213('0x49')]=function(_0x59a8c5,_0x43e249,_0x32d98e,_0x4628d6,_0x4dad52,_0x3b10f0){var _0x14278b,_0x44e629;_0x3b10f0[_0xd213('0x11')]=intUtil[_0xd213('0x4a')](_0x3b10f0[_0xd213('0x11')]);_0x3b10f0[_0xd213('0x4b')]=intUtil[_0xd213('0x4a')](_0x3b10f0[_0xd213('0x4b')]);if(_0x4dad52&&_0x4dad52[_0xd213('0x4c')]){logger[_0xd213('0xe')]('[QUEUE]',_0xd213('0x4d'));_0x43e249[_0xd213('0x4e')]=util[_0xd213('0x1c')](_0xd213('0x4f'),_0x3b10f0[_0xd213('0x4b')],_0x43e249[_0xd213('0x50')],md5(_0x43e249['uniqueid']));}else{_0x43e249[_0xd213('0x4e')]='';}headers['Authorization']=getAuth(_0x3b10f0);return getUser(_0x3b10f0,_0x4628d6[_0xd213('0x51')])[_0xd213('0x18')](function(_0x166903){_0x14278b=_0x166903;logger[_0xd213('0xe')](_0xd213('0x52'),_0x14278b['id']);return getEndUser(_0x3b10f0,_0x43e249[_0xd213('0x53')],_0x43e249[_0xd213('0x54')]);})[_0xd213('0x18')](function(_0x15e7b9){_0x44e629=_0x15e7b9;logger[_0xd213('0xe')](_0xd213('0x55'),_0x44e629['id']);return getTicket(_0x3b10f0,_0x14278b,_0x44e629,_0x32d98e,_0x43e249);})[_0xd213('0x18')](function(_0x417af9){if(_0x417af9){logger[_0xd213('0xe')](_0xd213('0x56'),_0x417af9['id']);switch(_0x3b10f0[_0xd213('0x3c')]){case _0xd213('0x57'):logger['info'](_0xd213('0x58'),_0xd213('0x59'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x5a'),_0x3b10f0[_0xd213('0x11')],_0x14278b['id'],_0x417af9['id']),'method':_0xd213('0x2f')});case'newTab':logger[_0xd213('0xe')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xd213('0x5b'),_0x4628d6['name']),_0xd213('0x5c'),{'uri':util[_0xd213('0x1c')]('%s/agent/tickets/%s',_0x3b10f0[_0xd213('0x11')][_0xd213('0x5d')](_0xd213('0x5e'),''),_0x417af9['id'])});break;default:logger[_0xd213('0x5f')]('[QUEUE]',_0xd213('0x60'));}}})[_0xd213('0x61')](function(_0x3baf49){logger[_0xd213('0x5f')](_0xd213('0x62'),util['inspect'](_0x3baf49,{'showHidden':!![],'depth':null}));});};exports[_0xd213('0x63')]=function(_0x46f77d,_0x348fa7,_0x5840e8,_0x5a03ff,_0x112c3f,_0x40c400,_0x315eb6){var _0x42a5a7,_0x3c277a;_0x40c400['remoteUri']=intUtil[_0xd213('0x4a')](_0x40c400[_0xd213('0x11')]);_0x40c400['serverUrl']=intUtil[_0xd213('0x4a')](_0x40c400[_0xd213('0x4b')]);if(_0x315eb6&&_0x315eb6[_0xd213('0x64')]&&_0x315eb6[_0xd213('0x64')]!==_0xd213('0x65')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x348fa7[_0xd213('0x4e')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x40c400[_0xd213('0x4b')],_0x348fa7[_0xd213('0x50')],md5(_0x348fa7[_0xd213('0x50')]));}headers['Authorization']=getAuth(_0x40c400);return getUser(_0x40c400,_0x5a03ff[_0xd213('0x51')])[_0xd213('0x18')](function(_0x2c3652){_0x42a5a7=_0x2c3652;logger[_0xd213('0xe')](_0xd213('0x52'),_0x42a5a7['id']);return getEndUser(_0x40c400,_0x348fa7['destcalleridname'],_0x348fa7[_0xd213('0x66')]);})[_0xd213('0x18')](function(_0x48209b){_0x3c277a=_0x48209b;logger[_0xd213('0xe')](_0xd213('0x55'),_0x3c277a['id']);return getTicket(_0x40c400,_0x42a5a7,_0x3c277a,_0x5840e8,_0x348fa7);})['then'](function(_0x1273d1){if(_0x1273d1){logger[_0xd213('0xe')](_0xd213('0x56'),_0x1273d1['id']);switch(_0x40c400['type']){case _0xd213('0x57'):logger['info'](_0xd213('0x67'),_0xd213('0x59'));return request({'uri':util[_0xd213('0x1c')](_0xd213('0x5a'),_0x40c400['remoteUri'],_0x42a5a7['id'],_0x1273d1['id']),'method':_0xd213('0x2f')});case _0xd213('0x68'):logger[_0xd213('0xe')]('[OUTBOUND]',_0xd213('0x69'));emit(util['format'](_0xd213('0x5b'),_0x5a03ff[_0xd213('0x13')]),_0xd213('0x5c'),{'uri':util['format'](_0xd213('0x6a'),_0x40c400[_0xd213('0x11')][_0xd213('0x5d')]('/api/v2',''),_0x1273d1['id'])});break;default:logger[_0xd213('0x5f')](_0xd213('0x67'),_0xd213('0x60'));}}})[_0xd213('0x61')](function(_0x3ba70a){logger[_0xd213('0x5f')](_0xd213('0x6b'),util[_0xd213('0x6c')](_0x3ba70a,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x45f600,_0x368e19,_0x3e8207,_0x17919b,_0x10f4e5,_0x11c6f0){var _0xb4f2f2,_0x5dee29;_0x11c6f0[_0xd213('0x11')]=intUtil[_0xd213('0x4a')](_0x11c6f0[_0xd213('0x11')]);_0x11c6f0[_0xd213('0x4b')]=intUtil['stripTrailingSlash'](_0x11c6f0[_0xd213('0x4b')]);if(_0x10f4e5&&_0x10f4e5[_0xd213('0x4c')]){logger[_0xd213('0xe')]('['+_0x368e19[_0xd213('0x6d')][_0xd213('0x6e')]()+']',_0xd213('0x4d'));_0x368e19[_0xd213('0x4e')]=util['format'](_0xd213('0x4f'),_0x11c6f0[_0xd213('0x4b')],_0x368e19[_0xd213('0x50')],md5(_0x368e19[_0xd213('0x50')]));}else{_0x368e19[_0xd213('0x4e')]='';}headers['Authorization']=getAuth(_0x11c6f0);return getUser(_0x11c6f0)[_0xd213('0x18')](function(_0x24cd9d){_0xb4f2f2=_0x24cd9d;logger[_0xd213('0xe')](_0xd213('0x52'),_0xb4f2f2['id']);return getEndUser(_0x11c6f0,_0x368e19[_0xd213('0x53')],_0x368e19[_0xd213('0x54')]);})[_0xd213('0x18')](function(_0x3d053a){_0x5dee29=_0x3d053a;logger[_0xd213('0xe')](_0xd213('0x55'),_0x5dee29['id']);return getTicket(_0x11c6f0,_0xb4f2f2,_0x5dee29,_0x3e8207,_0x368e19);})[_0xd213('0x18')](function(_0x54b1e7){if(_0x54b1e7){logger[_0xd213('0xe')]('The\x20Ticket\x20ID\x20is:',_0x54b1e7['id']);}})['catch'](function(_0x209336){logger[_0xd213('0x5f')]('['+_0x368e19[_0xd213('0x6d')][_0xd213('0x6e')]()+']'+_0xd213('0x6f'),util[_0xd213('0x6c')](_0x209336,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1d0d=['token','Basic\x20%s','toString','base64','[HTTP]','stringify','forEach','type','nameField','content','includes','string','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis','./util','../../../../config/environment','zendesk','defaults','localhost','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','type:user\x20role:agent\x20email:%s','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s'];(function(_0x23aa78,_0x25179c){var _0x5a81be=function(_0x47bb3f){while(--_0x47bb3f){_0x23aa78['push'](_0x23aa78['shift']());}};_0x5a81be(++_0x25179c);}(_0x1d0d,0x18a));var _0xd1d0=function(_0x189dc6,_0x1a9eea){_0x189dc6=_0x189dc6-0x0;var _0x1b8ac6=_0x1d0d[_0x189dc6];return _0x1b8ac6;};'use strict';var _=require(_0xd1d0('0x0'));var rp=require('request-promise');var md5=require(_0xd1d0('0x1'));var util=require(_0xd1d0('0x2'));var Redis=require(_0xd1d0('0x3'));var intUtil=require(_0xd1d0('0x4'));var config=require(_0xd1d0('0x5'));var logger=require('../../../../config/logger')(_0xd1d0('0x6'));config['redis']=_[_0xd1d0('0x7')](config['redis'],{'host':_0xd1d0('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xd1d0('0x9')]));function emit(_0x4a2ac7,_0x23fa62,_0x22989c){io['to'](_0x4a2ac7)[_0xd1d0('0xa')](_0x23fa62,_0x22989c);}var headers={'Content-Type':'application/json','Accept':_0xd1d0('0xb')};function getTicket(_0x269a15,_0x307f25,_0x5b0fa4,_0x176b19,_0x54192d){logger[_0xd1d0('0xc')](_0xd1d0('0xd'));return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0xf'),_0x269a15[_0xd1d0('0x10')]),'method':_0xd1d0('0x11'),'body':{'ticket':_[_0xd1d0('0x12')]({'requester_id':_0x5b0fa4['id'],'submitter_id':_0x307f25?_0x307f25['id']:undefined,'assignee_id':_0x307f25?_0x307f25['id']:undefined,'tags':getTags(_0x176b19['Tags'],'name'),'subject':intUtil[_0xd1d0('0x13')](_0x176b19[_0xd1d0('0x14')],_0x54192d,'\x20'),'description':intUtil[_0xd1d0('0x13')](_0x176b19[_0xd1d0('0x15')],_0x54192d,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x176b19[_0xd1d0('0x15')],_0x54192d,'\x0a')}},getCustomFields(_0x176b19['Fields'],_0x54192d))}})[_0xd1d0('0x16')](function(_0x14e0ed){logger[_0xd1d0('0xc')]('Ticket\x20created!');return _0x14e0ed[_0xd1d0('0x17')];});}function getUser(_0x4af4e5,_0x3e26f2){if(intUtil[_0xd1d0('0x18')](_0x3e26f2)){logger[_0xd1d0('0xc')](_0xd1d0('0x19'),_0x3e26f2);return request({'uri':util[_0xd1d0('0xe')]('%s/search.json',_0x4af4e5['remoteUri']),'qs':{'query':util[_0xd1d0('0xe')](_0xd1d0('0x1a'),_0x3e26f2)}})[_0xd1d0('0x16')](function(_0x522b15){if(_0x522b15['count']){logger[_0xd1d0('0xc')]('Agent\x20found!');return _[_0xd1d0('0x1b')](_0x522b15[_0xd1d0('0x1c')],{'email':_0x3e26f2,'role':_0xd1d0('0x1d')});}else{logger[_0xd1d0('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xd1d0('0x1e'),_0x4af4e5[_0xd1d0('0x10')])})[_0xd1d0('0x16')](function(_0x19c584){logger[_0xd1d0('0xc')](_0xd1d0('0x1f'));return _0x19c584[_0xd1d0('0x20')];});}});}else{logger['info'](_0xd1d0('0x21'));return request({'uri':util['format'](_0xd1d0('0x1e'),_0x4af4e5[_0xd1d0('0x10')])})[_0xd1d0('0x16')](function(_0x79bfbf){logger['info']('Admin\x20account\x20selected.');return _0x79bfbf[_0xd1d0('0x20')];});}}function getEndUser(_0x5b98c3,_0x288a97,_0x530cd4){logger[_0xd1d0('0xc')](_0xd1d0('0x22'),_0x530cd4);return request({'uri':util['format'](_0xd1d0('0x23'),_0x5b98c3[_0xd1d0('0x10')]),'qs':{'query':util['format'](_0xd1d0('0x24'),_0x530cd4)}})[_0xd1d0('0x16')](function(_0xe6a537){var _0x1332c5;if(_0xe6a537[_0xd1d0('0x1c')][_0xd1d0('0x25')]){_0xe6a537['results']=_[_0xd1d0('0x26')](_0xe6a537[_0xd1d0('0x1c')],{'suspended':![],'role':'end-user'});if(_0xe6a537[_0xd1d0('0x1c')][_0xd1d0('0x25')]){_0x1332c5=_[_0xd1d0('0x27')](_0xe6a537[_0xd1d0('0x1c')]);}}if(_0x1332c5){logger[_0xd1d0('0xc')]('Enduser\x20found!');return _0x1332c5;}else{logger[_0xd1d0('0xc')](_0xd1d0('0x28'));return request({'uri':util['format'](_0xd1d0('0x29'),_0x5b98c3['remoteUri']),'method':_0xd1d0('0x11'),'body':{'user':{'role':_0xd1d0('0x2a'),'name':util['format'](_0xd1d0('0x2b'),_0x288a97||_0x530cd4),'phone':_0x530cd4}}})['then'](function(_0x3504be){logger[_0xd1d0('0xc')](_0xd1d0('0x2c'));return _0x3504be[_0xd1d0('0x20')];});}});}function getAuth(_0x1856dd){var _0xc3f38d;if(_0x1856dd[_0xd1d0('0x2d')]===_0xd1d0('0x2e')){_0xc3f38d=util['format'](_0xd1d0('0x2f'),_0x1856dd[_0xd1d0('0x30')],_0x1856dd['password']);}else if(_0x1856dd['authType']==='token'){_0xc3f38d=util['format'](_0xd1d0('0x31'),_0x1856dd[_0xd1d0('0x30')],_0x1856dd[_0xd1d0('0x32')]);}return util[_0xd1d0('0xe')](_0xd1d0('0x33'),new Buffer(_0xc3f38d)[_0xd1d0('0x34')](_0xd1d0('0x35')));}function request(_0x42b420){logger['debug'](_0xd1d0('0x36'),JSON[_0xd1d0('0x37')](_0x42b420));return rp(_[_0xd1d0('0x7')](_0x42b420,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x2c49ef,_0x3b1e3){var _0x4b73f8=[];if(_0x2c49ef&&_0x2c49ef[_0xd1d0('0x25')]>0x0){_0x4b73f8=_['map'](_0x2c49ef,_0x3b1e3);}return _0x4b73f8;}function getCustomFields(_0x33aa2f,_0xf9133f){var _0x2487ed=[];var _0x44dab2={'custom_fields':[]};if(_0x33aa2f[_0xd1d0('0x25')]>0x0){_[_0xd1d0('0x38')](_0x33aa2f,function(_0x559ce5){if(_['includes'](['string','picklist'],_0x559ce5[_0xd1d0('0x39')])&&_0x559ce5[_0xd1d0('0x3a')]&&!_0x559ce5['customField']){_0x44dab2[_0x559ce5[_0xd1d0('0x3a')]['toLowerCase']()]=_0x559ce5[_0xd1d0('0x3b')][_0xd1d0('0x34')]();}else if(_[_0xd1d0('0x3c')]([_0xd1d0('0x3d'),'picklist'],_0x559ce5['type'])&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0x44dab2[_0xd1d0('0x40')][_0xd1d0('0x41')]({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0x559ce5[_0xd1d0('0x3b')][_0xd1d0('0x34')]()});}else if(_0x559ce5[_0xd1d0('0x39')]===_0xd1d0('0x42')&&_0x559ce5[_0xd1d0('0x43')]&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0xf9133f[_0x559ce5['variableName']]&&_0x44dab2[_0xd1d0('0x40')]['push']({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0xf9133f[_0x559ce5[_0xd1d0('0x43')]][_0xd1d0('0x34')]()});}else if(_0x559ce5['type']===_0xd1d0('0x44')&&_0x559ce5[_0xd1d0('0x45')]&&_0x559ce5[_0xd1d0('0x45')]['name']&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0xf9133f[_0x559ce5[_0xd1d0('0x45')][_0xd1d0('0x46')]['toLowerCase']()]&&_0x44dab2[_0xd1d0('0x40')][_0xd1d0('0x41')]({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0xf9133f[_0x559ce5['Variable'][_0xd1d0('0x46')]['toLowerCase']()][_0xd1d0('0x34')]()});}});}return _0x44dab2;}exports[_0xd1d0('0x47')]=function(_0x3abe88,_0x18e2e4,_0x3e79e1,_0x53d611,_0x4f3662,_0x5cda47){var _0x3b9726,_0x49c2bb;_0x5cda47[_0xd1d0('0x10')]=intUtil[_0xd1d0('0x48')](_0x5cda47[_0xd1d0('0x10')]);_0x5cda47[_0xd1d0('0x49')]=intUtil[_0xd1d0('0x48')](_0x5cda47['serverUrl']);if(_0x4f3662&&_0x4f3662[_0xd1d0('0x4a')]){logger['info'](_0xd1d0('0x4b'),_0xd1d0('0x4c'));_0x18e2e4[_0xd1d0('0x4d')]=util[_0xd1d0('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5cda47['serverUrl'],_0x18e2e4[_0xd1d0('0x4e')],md5(_0x18e2e4[_0xd1d0('0x4e')]));}else{_0x18e2e4[_0xd1d0('0x4d')]='';}headers[_0xd1d0('0x4f')]=getAuth(_0x5cda47);return getUser(_0x5cda47,_0x53d611['email'])['then'](function(_0x3c0046){_0x3b9726=_0x3c0046;logger['info']('The\x20User\x20ID\x20is:',_0x3b9726['id']);return getEndUser(_0x5cda47,_0x18e2e4[_0xd1d0('0x50')],_0x18e2e4[_0xd1d0('0x51')]);})['then'](function(_0x133973){_0x49c2bb=_0x133973;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x49c2bb['id']);return getTicket(_0x5cda47,_0x3b9726,_0x49c2bb,_0x3e79e1,_0x18e2e4);})[_0xd1d0('0x16')](function(_0x49e120){if(_0x49e120){logger[_0xd1d0('0xc')](_0xd1d0('0x53'),_0x49e120['id']);switch(_0x5cda47[_0xd1d0('0x39')]){case _0xd1d0('0x54'):logger[_0xd1d0('0xc')]('[QUEUE]',_0xd1d0('0x55'));return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0x56'),_0x5cda47[_0xd1d0('0x10')],_0x3b9726['id'],_0x49e120['id']),'method':_0xd1d0('0x11')});case _0xd1d0('0x57'):logger[_0xd1d0('0xc')](_0xd1d0('0x4b'),_0xd1d0('0x58'));emit(util[_0xd1d0('0xe')](_0xd1d0('0x59'),_0x53d611['name']),_0xd1d0('0x5a'),{'uri':util[_0xd1d0('0xe')](_0xd1d0('0x5b'),_0x5cda47[_0xd1d0('0x10')]['replace'](_0xd1d0('0x5c'),''),_0x49e120['id'])});break;default:logger['error']('[QUEUE]',_0xd1d0('0x5d'));}}})[_0xd1d0('0x5e')](function(_0x567c66){logger['error'](_0xd1d0('0x5f'),util[_0xd1d0('0x60')](_0x567c66,{'showHidden':!![],'depth':null}));});};exports[_0xd1d0('0x61')]=function(_0x55e026,_0x1e70d5,_0x131bd0,_0x2a9d00,_0x4a947d,_0x378a0f,_0x3427b1){var _0x472613,_0x32ed4a;_0x378a0f[_0xd1d0('0x10')]=intUtil[_0xd1d0('0x48')](_0x378a0f['remoteUri']);_0x378a0f[_0xd1d0('0x49')]=intUtil[_0xd1d0('0x48')](_0x378a0f[_0xd1d0('0x49')]);if(_0x3427b1&&_0x3427b1[_0xd1d0('0x62')]&&_0x3427b1[_0xd1d0('0x62')]!==_0xd1d0('0x63')){logger[_0xd1d0('0xc')](_0xd1d0('0x64'),_0xd1d0('0x4c'));_0x1e70d5[_0xd1d0('0x4d')]=util['format'](_0xd1d0('0x65'),_0x378a0f[_0xd1d0('0x49')],_0x1e70d5[_0xd1d0('0x4e')],md5(_0x1e70d5[_0xd1d0('0x4e')]));}headers[_0xd1d0('0x4f')]=getAuth(_0x378a0f);return getUser(_0x378a0f,_0x2a9d00['email'])[_0xd1d0('0x16')](function(_0x140e86){_0x472613=_0x140e86;logger['info'](_0xd1d0('0x66'),_0x472613['id']);return getEndUser(_0x378a0f,_0x1e70d5[_0xd1d0('0x67')],_0x1e70d5[_0xd1d0('0x68')]);})[_0xd1d0('0x16')](function(_0x4ff9d9){_0x32ed4a=_0x4ff9d9;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x32ed4a['id']);return getTicket(_0x378a0f,_0x472613,_0x32ed4a,_0x131bd0,_0x1e70d5);})[_0xd1d0('0x16')](function(_0x5c24a6){if(_0x5c24a6){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5c24a6['id']);switch(_0x378a0f['type']){case _0xd1d0('0x54'):logger[_0xd1d0('0xc')](_0xd1d0('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0x56'),_0x378a0f[_0xd1d0('0x10')],_0x472613['id'],_0x5c24a6['id']),'method':_0xd1d0('0x11')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd1d0('0xe')](_0xd1d0('0x59'),_0x2a9d00[_0xd1d0('0x46')]),_0xd1d0('0x5a'),{'uri':util[_0xd1d0('0xe')](_0xd1d0('0x5b'),_0x378a0f['remoteUri']['replace'](_0xd1d0('0x5c'),''),_0x5c24a6['id'])});break;default:logger[_0xd1d0('0x69')]('[OUTBOUND]',_0xd1d0('0x5d'));}}})[_0xd1d0('0x5e')](function(_0x389886){logger[_0xd1d0('0x69')](_0xd1d0('0x6a'),util[_0xd1d0('0x60')](_0x389886,{'showHidden':!![],'depth':null}));});};exports[_0xd1d0('0x6b')]=function(_0x1a633f,_0x5cb6b7,_0x45c0fb,_0x169ee4,_0xcfdef2,_0x1230ff){var _0x45d9e0,_0x5b34e5;_0x1230ff['remoteUri']=intUtil[_0xd1d0('0x48')](_0x1230ff['remoteUri']);_0x1230ff[_0xd1d0('0x49')]=intUtil['stripTrailingSlash'](_0x1230ff[_0xd1d0('0x49')]);if(_0xcfdef2&&_0xcfdef2['monitor_format']){logger[_0xd1d0('0xc')]('['+_0x5cb6b7[_0xd1d0('0x6c')][_0xd1d0('0x6d')]()+']',_0xd1d0('0x4c'));_0x5cb6b7['recordingURL']=util[_0xd1d0('0xe')](_0xd1d0('0x65'),_0x1230ff[_0xd1d0('0x49')],_0x5cb6b7['uniqueid'],md5(_0x5cb6b7[_0xd1d0('0x4e')]));}else{_0x5cb6b7[_0xd1d0('0x4d')]='';}headers[_0xd1d0('0x4f')]=getAuth(_0x1230ff);return getUser(_0x1230ff)[_0xd1d0('0x16')](function(_0x4f6a05){_0x45d9e0=_0x4f6a05;logger[_0xd1d0('0xc')](_0xd1d0('0x66'),_0x45d9e0['id']);return getEndUser(_0x1230ff,_0x5cb6b7[_0xd1d0('0x50')],_0x5cb6b7[_0xd1d0('0x51')]);})['then'](function(_0x2e3e65){_0x5b34e5=_0x2e3e65;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x5b34e5['id']);return getTicket(_0x1230ff,_0x45d9e0,_0x5b34e5,_0x45c0fb,_0x5cb6b7);})[_0xd1d0('0x16')](function(_0x303348){if(_0x303348){logger[_0xd1d0('0xc')](_0xd1d0('0x53'),_0x303348['id']);}})[_0xd1d0('0x5e')](function(_0x3d0e80){logger['error']('['+_0x5cb6b7[_0xd1d0('0x6c')]['toUpperCase']()+']'+_0xd1d0('0x6e'),util[_0xd1d0('0x60')](_0x3d0e80,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff