// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xc67f=['[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','uniqueid','destcalleridnum','newTab','[OUTBOUND]','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','Getting\x20agent\x20with\x20email','format','type:user\x20role:agent\x20email:%s','then','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','%s:%s','username','authType','token','%s/token:%s','toString','debug','[HTTP]','stringify','map','forEach','includes','string','type','customField','nameField','toLowerCase','content','picklist','idField','custom_fields','push','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format'];(function(_0x40015a,_0x415db5){var _0x42f8a4=function(_0x5685ad){while(--_0x5685ad){_0x40015a['push'](_0x40015a['shift']());}};_0x42f8a4(++_0x415db5);}(_0xc67f,0x8d));var _0xfc67=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xc67f[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0xfc67('0x0'));var rp=require(_0xfc67('0x1'));var md5=require(_0xfc67('0x2'));var util=require('util');var Redis=require(_0xfc67('0x3'));var intUtil=require(_0xfc67('0x4'));var config=require(_0xfc67('0x5'));var logger=require('../../../../config/logger')(_0xfc67('0x6'));config[_0xfc67('0x7')]=_[_0xfc67('0x8')](config[_0xfc67('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0xfc67('0x9'))(new Redis(config[_0xfc67('0x7')]));function emit(_0x46beee,_0x70654,_0x1d885a){io['to'](_0x46beee)[_0xfc67('0xa')](_0x70654,_0x1d885a);}var headers={'Content-Type':_0xfc67('0xb'),'Accept':_0xfc67('0xb')};function getTicket(_0x2ccd5c,_0x34c59b,_0x23cf78,_0x28a4cb,_0x39a1fa){logger[_0xfc67('0xc')]('Creating\x20new\x20ticket...');return request({'uri':util['format'](_0xfc67('0xd'),_0x2ccd5c[_0xfc67('0xe')]),'method':_0xfc67('0xf'),'body':{'ticket':_[_0xfc67('0x10')]({'requester_id':_0x23cf78['id'],'submitter_id':_0x34c59b?_0x34c59b['id']:undefined,'assignee_id':_0x34c59b?_0x34c59b['id']:undefined,'tags':getTags(_0x28a4cb[_0xfc67('0x11')],_0xfc67('0x12')),'subject':intUtil[_0xfc67('0x13')](_0x28a4cb[_0xfc67('0x14')],_0x39a1fa,'\x20'),'description':intUtil['getString'](_0x28a4cb['Descriptions'],_0x39a1fa,'\x0a'),'comment':{'public':![],'body':intUtil[_0xfc67('0x13')](_0x28a4cb[_0xfc67('0x15')],_0x39a1fa,'\x0a')}},getCustomFields(_0x28a4cb[_0xfc67('0x16')],_0x39a1fa))}})['then'](function(_0x460ba0){logger[_0xfc67('0xc')](_0xfc67('0x17'));return _0x460ba0['ticket'];});}function getUser(_0x4e0b2a,_0x1951e6){if(intUtil['validateEmail'](_0x1951e6)){logger[_0xfc67('0xc')](_0xfc67('0x18'),_0x1951e6);return request({'uri':util[_0xfc67('0x19')]('%s/search.json',_0x4e0b2a[_0xfc67('0xe')]),'qs':{'query':util[_0xfc67('0x19')](_0xfc67('0x1a'),_0x1951e6)}})[_0xfc67('0x1b')](function(_0x354eba){if(_0x354eba[_0xfc67('0x1c')]){logger[_0xfc67('0xc')](_0xfc67('0x1d'));return _[_0xfc67('0x1e')](_0x354eba['results'],{'email':_0x1951e6,'role':_0xfc67('0x1f')});}else{logger[_0xfc67('0xc')](_0xfc67('0x20'));return request({'uri':util[_0xfc67('0x19')](_0xfc67('0x21'),_0x4e0b2a[_0xfc67('0xe')])})[_0xfc67('0x1b')](function(_0x56d61b){logger[_0xfc67('0xc')](_0xfc67('0x22'));return _0x56d61b[_0xfc67('0x23')];});}});}else{logger[_0xfc67('0xc')](_0xfc67('0x20'));return request({'uri':util[_0xfc67('0x19')]('%s/users/me.json',_0x4e0b2a['remoteUri'])})[_0xfc67('0x1b')](function(_0xf12195){logger[_0xfc67('0xc')]('Admin\x20account\x20selected.');return _0xf12195[_0xfc67('0x23')];});}}function getEndUser(_0x2f935c,_0x2b7a67,_0x16656a){logger['info'](_0xfc67('0x24'),_0x16656a);return request({'uri':util[_0xfc67('0x19')](_0xfc67('0x25'),_0x2f935c['remoteUri']),'qs':{'query':util[_0xfc67('0x19')](_0xfc67('0x26'),_0x16656a)}})['then'](function(_0x2ab966){var _0x371292;if(_0x2ab966[_0xfc67('0x27')][_0xfc67('0x28')]){_0x2ab966[_0xfc67('0x27')]=_[_0xfc67('0x29')](_0x2ab966[_0xfc67('0x27')],{'suspended':![],'role':_0xfc67('0x2a')});if(_0x2ab966[_0xfc67('0x27')][_0xfc67('0x28')]){_0x371292=_[_0xfc67('0x2b')](_0x2ab966[_0xfc67('0x27')]);}}if(_0x371292){logger['info'](_0xfc67('0x2c'));return _0x371292;}else{logger[_0xfc67('0xc')](_0xfc67('0x2d'));return request({'uri':util['format']('%s/users.json',_0x2f935c[_0xfc67('0xe')]),'method':_0xfc67('0xf'),'body':{'user':{'role':_0xfc67('0x2a'),'name':util[_0xfc67('0x19')]('Caller\x20-\x20%s',_0x2b7a67||_0x16656a),'phone':_0x16656a}}})[_0xfc67('0x1b')](function(_0x1f1538){logger['info'](_0xfc67('0x2e'));return _0x1f1538[_0xfc67('0x23')];});}});}function getAuth(_0x56a6e3){var _0x3d66aa;if(_0x56a6e3['authType']==='password'){_0x3d66aa=util[_0xfc67('0x19')](_0xfc67('0x2f'),_0x56a6e3[_0xfc67('0x30')],_0x56a6e3['password']);}else if(_0x56a6e3[_0xfc67('0x31')]===_0xfc67('0x32')){_0x3d66aa=util['format'](_0xfc67('0x33'),_0x56a6e3[_0xfc67('0x30')],_0x56a6e3[_0xfc67('0x32')]);}return util['format']('Basic\x20%s',new Buffer(_0x3d66aa)[_0xfc67('0x34')]('base64'));}function request(_0x293fb9){logger[_0xfc67('0x35')](_0xfc67('0x36'),JSON[_0xfc67('0x37')](_0x293fb9));return rp(_[_0xfc67('0x8')](_0x293fb9,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4d988e,_0x1cc65c){var _0x235913=[];if(_0x4d988e&&_0x4d988e[_0xfc67('0x28')]>0x0){_0x235913=_[_0xfc67('0x38')](_0x4d988e,_0x1cc65c);}return _0x235913;}function getCustomFields(_0x4d655c,_0x3fed00){var _0x25ff3e=[];var _0x8fa750={'custom_fields':[]};if(_0x4d655c['length']>0x0){_[_0xfc67('0x39')](_0x4d655c,function(_0x391d0c){if(_[_0xfc67('0x3a')]([_0xfc67('0x3b'),'picklist'],_0x391d0c[_0xfc67('0x3c')])&&_0x391d0c['nameField']&&!_0x391d0c[_0xfc67('0x3d')]){_0x8fa750[_0x391d0c[_0xfc67('0x3e')][_0xfc67('0x3f')]()]=_0x391d0c[_0xfc67('0x40')]['toString']();}else if(_['includes']([_0xfc67('0x3b'),_0xfc67('0x41')],_0x391d0c[_0xfc67('0x3c')])&&_0x391d0c[_0xfc67('0x42')]&&_0x391d0c['customField']){_0x8fa750[_0xfc67('0x43')][_0xfc67('0x44')]({'id':_0x391d0c[_0xfc67('0x42')],'value':_0x391d0c[_0xfc67('0x40')]['toString']()});}else if(_0x391d0c[_0xfc67('0x3c')]==='variable'&&_0x391d0c[_0xfc67('0x45')]&&_0x391d0c[_0xfc67('0x42')]&&_0x391d0c['customField']){_0x3fed00[_0x391d0c[_0xfc67('0x45')]]&&_0x8fa750[_0xfc67('0x43')]['push']({'id':_0x391d0c[_0xfc67('0x42')],'value':_0x3fed00[_0x391d0c[_0xfc67('0x45')]][_0xfc67('0x34')]()});}else if(_0x391d0c[_0xfc67('0x3c')]==='customVariable'&&_0x391d0c[_0xfc67('0x46')]&&_0x391d0c['Variable'][_0xfc67('0x12')]&&_0x391d0c[_0xfc67('0x42')]&&_0x391d0c[_0xfc67('0x3d')]){_0x3fed00[_0x391d0c['Variable']['name'][_0xfc67('0x3f')]()]&&_0x8fa750[_0xfc67('0x43')][_0xfc67('0x44')]({'id':_0x391d0c[_0xfc67('0x42')],'value':_0x3fed00[_0x391d0c['Variable'][_0xfc67('0x12')][_0xfc67('0x3f')]()][_0xfc67('0x34')]()});}});}return _0x8fa750;}exports[_0xfc67('0x47')]=function(_0x206b63,_0x19cc3c,_0x522b99,_0x4b9ce9,_0x47450d,_0x523879){var _0x2ebd5c,_0x2a6645;_0x523879[_0xfc67('0xe')]=intUtil[_0xfc67('0x48')](_0x523879[_0xfc67('0xe')]);_0x523879[_0xfc67('0x49')]=intUtil['stripTrailingSlash'](_0x523879[_0xfc67('0x49')]);if(_0x47450d&&_0x47450d[_0xfc67('0x4a')]){logger[_0xfc67('0xc')](_0xfc67('0x4b'),_0xfc67('0x4c'));_0x19cc3c[_0xfc67('0x4d')]=util[_0xfc67('0x19')](_0xfc67('0x4e'),_0x523879[_0xfc67('0x49')],_0x19cc3c['uniqueid'],md5(_0x19cc3c['uniqueid']));}else{_0x19cc3c[_0xfc67('0x4d')]='';}headers[_0xfc67('0x4f')]=getAuth(_0x523879);return getUser(_0x523879,_0x4b9ce9['email'])['then'](function(_0x365f2f){_0x2ebd5c=_0x365f2f;logger[_0xfc67('0xc')](_0xfc67('0x50'),_0x2ebd5c['id']);return getEndUser(_0x523879,_0x19cc3c['calleridname'],_0x19cc3c[_0xfc67('0x51')]);})[_0xfc67('0x1b')](function(_0x346367){_0x2a6645=_0x346367;logger[_0xfc67('0xc')](_0xfc67('0x52'),_0x2a6645['id']);return getTicket(_0x523879,_0x2ebd5c,_0x2a6645,_0x522b99,_0x19cc3c);})[_0xfc67('0x1b')](function(_0x250a4f){if(_0x250a4f){logger[_0xfc67('0xc')](_0xfc67('0x53'),_0x250a4f['id']);switch(_0x523879[_0xfc67('0x3c')]){case _0xfc67('0x54'):logger[_0xfc67('0xc')](_0xfc67('0x4b'),_0xfc67('0x55'));return request({'uri':util['format'](_0xfc67('0x56'),_0x523879[_0xfc67('0xe')],_0x2ebd5c['id'],_0x250a4f['id']),'method':_0xfc67('0xf')});case'newTab':logger[_0xfc67('0xc')](_0xfc67('0x4b'),_0xfc67('0x57'));emit(util[_0xfc67('0x19')](_0xfc67('0x58'),_0x4b9ce9[_0xfc67('0x12')]),_0xfc67('0x59'),{'uri':util[_0xfc67('0x19')](_0xfc67('0x5a'),_0x523879['remoteUri'][_0xfc67('0x5b')](_0xfc67('0x5c'),''),_0x250a4f['id'])});break;default:logger[_0xfc67('0x5d')]('[QUEUE]',_0xfc67('0x5e'));}}})['catch'](function(_0x52348d){logger[_0xfc67('0x5d')](_0xfc67('0x5f'),util[_0xfc67('0x60')](_0x52348d,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x136715,_0x4179c9,_0x4e7661,_0x3a2ce8,_0x4f8602,_0x2ee7a2,_0x3d29ea){var _0xf8dcdf,_0x23a317;_0x2ee7a2[_0xfc67('0xe')]=intUtil['stripTrailingSlash'](_0x2ee7a2[_0xfc67('0xe')]);_0x2ee7a2[_0xfc67('0x49')]=intUtil[_0xfc67('0x48')](_0x2ee7a2['serverUrl']);if(_0x3d29ea&&_0x3d29ea['recordingFormat']&&_0x3d29ea[_0xfc67('0x61')]!==_0xfc67('0x62')){logger[_0xfc67('0xc')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x4179c9[_0xfc67('0x4d')]=util[_0xfc67('0x19')](_0xfc67('0x4e'),_0x2ee7a2[_0xfc67('0x49')],_0x4179c9[_0xfc67('0x63')],md5(_0x4179c9[_0xfc67('0x63')]));}headers[_0xfc67('0x4f')]=getAuth(_0x2ee7a2);return getUser(_0x2ee7a2,_0x3a2ce8['email'])[_0xfc67('0x1b')](function(_0xce2e15){_0xf8dcdf=_0xce2e15;logger[_0xfc67('0xc')](_0xfc67('0x50'),_0xf8dcdf['id']);return getEndUser(_0x2ee7a2,_0x4179c9['destcalleridname'],_0x4179c9[_0xfc67('0x64')]);})[_0xfc67('0x1b')](function(_0x512c8a){_0x23a317=_0x512c8a;logger['info'](_0xfc67('0x52'),_0x23a317['id']);return getTicket(_0x2ee7a2,_0xf8dcdf,_0x23a317,_0x4e7661,_0x4179c9);})[_0xfc67('0x1b')](function(_0x392ca9){if(_0x392ca9){logger[_0xfc67('0xc')](_0xfc67('0x53'),_0x392ca9['id']);switch(_0x2ee7a2['type']){case'integrationTab':logger[_0xfc67('0xc')]('[OUTBOUND]',_0xfc67('0x55'));return request({'uri':util['format'](_0xfc67('0x56'),_0x2ee7a2[_0xfc67('0xe')],_0xf8dcdf['id'],_0x392ca9['id']),'method':_0xfc67('0xf')});case _0xfc67('0x65'):logger['info'](_0xfc67('0x66'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xfc67('0x19')](_0xfc67('0x58'),_0x3a2ce8[_0xfc67('0x12')]),_0xfc67('0x59'),{'uri':util[_0xfc67('0x19')]('%s/agent/tickets/%s',_0x2ee7a2['remoteUri'][_0xfc67('0x5b')](_0xfc67('0x5c'),''),_0x392ca9['id'])});break;default:logger['error']('[OUTBOUND]',_0xfc67('0x5e'));}}})[_0xfc67('0x67')](function(_0x516aca){logger['error'](_0xfc67('0x68'),util[_0xfc67('0x60')](_0x516aca,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x1ec52d,_0x521a38,_0x2a684b,_0x2fdb21,_0x278cf0,_0x385b71){var _0x48d402,_0x98bb8c;_0x385b71['remoteUri']=intUtil[_0xfc67('0x48')](_0x385b71[_0xfc67('0xe')]);_0x385b71[_0xfc67('0x49')]=intUtil[_0xfc67('0x48')](_0x385b71['serverUrl']);if(_0x278cf0&&_0x278cf0[_0xfc67('0x4a')]){logger[_0xfc67('0xc')]('['+_0x521a38[_0xfc67('0x69')][_0xfc67('0x6a')]()+']',_0xfc67('0x4c'));_0x521a38[_0xfc67('0x4d')]=util[_0xfc67('0x19')](_0xfc67('0x4e'),_0x385b71[_0xfc67('0x49')],_0x521a38['uniqueid'],md5(_0x521a38['uniqueid']));}else{_0x521a38[_0xfc67('0x4d')]='';}headers[_0xfc67('0x4f')]=getAuth(_0x385b71);return getUser(_0x385b71)[_0xfc67('0x1b')](function(_0x4e124f){_0x48d402=_0x4e124f;logger['info']('The\x20User\x20ID\x20is:',_0x48d402['id']);return getEndUser(_0x385b71,_0x521a38['calleridname'],_0x521a38[_0xfc67('0x51')]);})[_0xfc67('0x1b')](function(_0x4d8849){_0x98bb8c=_0x4d8849;logger['info'](_0xfc67('0x52'),_0x98bb8c['id']);return getTicket(_0x385b71,_0x48d402,_0x98bb8c,_0x2a684b,_0x521a38);})[_0xfc67('0x1b')](function(_0x4ba273){if(_0x4ba273){logger[_0xfc67('0xc')]('The\x20Ticket\x20ID\x20is:',_0x4ba273['id']);}})[_0xfc67('0x67')](function(_0x57decd){logger['error']('['+_0x521a38[_0xfc67('0x69')][_0xfc67('0x6a')]()+']'+_0xfc67('0x6b'),util[_0xfc67('0x60')](_0x57decd,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1d0d=['token','Basic\x20%s','toString','base64','[HTTP]','stringify','forEach','type','nameField','content','includes','string','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis','./util','../../../../config/environment','zendesk','defaults','localhost','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','type:user\x20role:agent\x20email:%s','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s'];(function(_0x23aa78,_0x25179c){var _0x5a81be=function(_0x47bb3f){while(--_0x47bb3f){_0x23aa78['push'](_0x23aa78['shift']());}};_0x5a81be(++_0x25179c);}(_0x1d0d,0x18a));var _0xd1d0=function(_0x189dc6,_0x1a9eea){_0x189dc6=_0x189dc6-0x0;var _0x1b8ac6=_0x1d0d[_0x189dc6];return _0x1b8ac6;};'use strict';var _=require(_0xd1d0('0x0'));var rp=require('request-promise');var md5=require(_0xd1d0('0x1'));var util=require(_0xd1d0('0x2'));var Redis=require(_0xd1d0('0x3'));var intUtil=require(_0xd1d0('0x4'));var config=require(_0xd1d0('0x5'));var logger=require('../../../../config/logger')(_0xd1d0('0x6'));config['redis']=_[_0xd1d0('0x7')](config['redis'],{'host':_0xd1d0('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xd1d0('0x9')]));function emit(_0x4a2ac7,_0x23fa62,_0x22989c){io['to'](_0x4a2ac7)[_0xd1d0('0xa')](_0x23fa62,_0x22989c);}var headers={'Content-Type':'application/json','Accept':_0xd1d0('0xb')};function getTicket(_0x269a15,_0x307f25,_0x5b0fa4,_0x176b19,_0x54192d){logger[_0xd1d0('0xc')](_0xd1d0('0xd'));return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0xf'),_0x269a15[_0xd1d0('0x10')]),'method':_0xd1d0('0x11'),'body':{'ticket':_[_0xd1d0('0x12')]({'requester_id':_0x5b0fa4['id'],'submitter_id':_0x307f25?_0x307f25['id']:undefined,'assignee_id':_0x307f25?_0x307f25['id']:undefined,'tags':getTags(_0x176b19['Tags'],'name'),'subject':intUtil[_0xd1d0('0x13')](_0x176b19[_0xd1d0('0x14')],_0x54192d,'\x20'),'description':intUtil[_0xd1d0('0x13')](_0x176b19[_0xd1d0('0x15')],_0x54192d,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x176b19[_0xd1d0('0x15')],_0x54192d,'\x0a')}},getCustomFields(_0x176b19['Fields'],_0x54192d))}})[_0xd1d0('0x16')](function(_0x14e0ed){logger[_0xd1d0('0xc')]('Ticket\x20created!');return _0x14e0ed[_0xd1d0('0x17')];});}function getUser(_0x4af4e5,_0x3e26f2){if(intUtil[_0xd1d0('0x18')](_0x3e26f2)){logger[_0xd1d0('0xc')](_0xd1d0('0x19'),_0x3e26f2);return request({'uri':util[_0xd1d0('0xe')]('%s/search.json',_0x4af4e5['remoteUri']),'qs':{'query':util[_0xd1d0('0xe')](_0xd1d0('0x1a'),_0x3e26f2)}})[_0xd1d0('0x16')](function(_0x522b15){if(_0x522b15['count']){logger[_0xd1d0('0xc')]('Agent\x20found!');return _[_0xd1d0('0x1b')](_0x522b15[_0xd1d0('0x1c')],{'email':_0x3e26f2,'role':_0xd1d0('0x1d')});}else{logger[_0xd1d0('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xd1d0('0x1e'),_0x4af4e5[_0xd1d0('0x10')])})[_0xd1d0('0x16')](function(_0x19c584){logger[_0xd1d0('0xc')](_0xd1d0('0x1f'));return _0x19c584[_0xd1d0('0x20')];});}});}else{logger['info'](_0xd1d0('0x21'));return request({'uri':util['format'](_0xd1d0('0x1e'),_0x4af4e5[_0xd1d0('0x10')])})[_0xd1d0('0x16')](function(_0x79bfbf){logger['info']('Admin\x20account\x20selected.');return _0x79bfbf[_0xd1d0('0x20')];});}}function getEndUser(_0x5b98c3,_0x288a97,_0x530cd4){logger[_0xd1d0('0xc')](_0xd1d0('0x22'),_0x530cd4);return request({'uri':util['format'](_0xd1d0('0x23'),_0x5b98c3[_0xd1d0('0x10')]),'qs':{'query':util['format'](_0xd1d0('0x24'),_0x530cd4)}})[_0xd1d0('0x16')](function(_0xe6a537){var _0x1332c5;if(_0xe6a537[_0xd1d0('0x1c')][_0xd1d0('0x25')]){_0xe6a537['results']=_[_0xd1d0('0x26')](_0xe6a537[_0xd1d0('0x1c')],{'suspended':![],'role':'end-user'});if(_0xe6a537[_0xd1d0('0x1c')][_0xd1d0('0x25')]){_0x1332c5=_[_0xd1d0('0x27')](_0xe6a537[_0xd1d0('0x1c')]);}}if(_0x1332c5){logger[_0xd1d0('0xc')]('Enduser\x20found!');return _0x1332c5;}else{logger[_0xd1d0('0xc')](_0xd1d0('0x28'));return request({'uri':util['format'](_0xd1d0('0x29'),_0x5b98c3['remoteUri']),'method':_0xd1d0('0x11'),'body':{'user':{'role':_0xd1d0('0x2a'),'name':util['format'](_0xd1d0('0x2b'),_0x288a97||_0x530cd4),'phone':_0x530cd4}}})['then'](function(_0x3504be){logger[_0xd1d0('0xc')](_0xd1d0('0x2c'));return _0x3504be[_0xd1d0('0x20')];});}});}function getAuth(_0x1856dd){var _0xc3f38d;if(_0x1856dd[_0xd1d0('0x2d')]===_0xd1d0('0x2e')){_0xc3f38d=util['format'](_0xd1d0('0x2f'),_0x1856dd[_0xd1d0('0x30')],_0x1856dd['password']);}else if(_0x1856dd['authType']==='token'){_0xc3f38d=util['format'](_0xd1d0('0x31'),_0x1856dd[_0xd1d0('0x30')],_0x1856dd[_0xd1d0('0x32')]);}return util[_0xd1d0('0xe')](_0xd1d0('0x33'),new Buffer(_0xc3f38d)[_0xd1d0('0x34')](_0xd1d0('0x35')));}function request(_0x42b420){logger['debug'](_0xd1d0('0x36'),JSON[_0xd1d0('0x37')](_0x42b420));return rp(_[_0xd1d0('0x7')](_0x42b420,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x2c49ef,_0x3b1e3){var _0x4b73f8=[];if(_0x2c49ef&&_0x2c49ef[_0xd1d0('0x25')]>0x0){_0x4b73f8=_['map'](_0x2c49ef,_0x3b1e3);}return _0x4b73f8;}function getCustomFields(_0x33aa2f,_0xf9133f){var _0x2487ed=[];var _0x44dab2={'custom_fields':[]};if(_0x33aa2f[_0xd1d0('0x25')]>0x0){_[_0xd1d0('0x38')](_0x33aa2f,function(_0x559ce5){if(_['includes'](['string','picklist'],_0x559ce5[_0xd1d0('0x39')])&&_0x559ce5[_0xd1d0('0x3a')]&&!_0x559ce5['customField']){_0x44dab2[_0x559ce5[_0xd1d0('0x3a')]['toLowerCase']()]=_0x559ce5[_0xd1d0('0x3b')][_0xd1d0('0x34')]();}else if(_[_0xd1d0('0x3c')]([_0xd1d0('0x3d'),'picklist'],_0x559ce5['type'])&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0x44dab2[_0xd1d0('0x40')][_0xd1d0('0x41')]({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0x559ce5[_0xd1d0('0x3b')][_0xd1d0('0x34')]()});}else if(_0x559ce5[_0xd1d0('0x39')]===_0xd1d0('0x42')&&_0x559ce5[_0xd1d0('0x43')]&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0xf9133f[_0x559ce5['variableName']]&&_0x44dab2[_0xd1d0('0x40')]['push']({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0xf9133f[_0x559ce5[_0xd1d0('0x43')]][_0xd1d0('0x34')]()});}else if(_0x559ce5['type']===_0xd1d0('0x44')&&_0x559ce5[_0xd1d0('0x45')]&&_0x559ce5[_0xd1d0('0x45')]['name']&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0xf9133f[_0x559ce5[_0xd1d0('0x45')][_0xd1d0('0x46')]['toLowerCase']()]&&_0x44dab2[_0xd1d0('0x40')][_0xd1d0('0x41')]({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0xf9133f[_0x559ce5['Variable'][_0xd1d0('0x46')]['toLowerCase']()][_0xd1d0('0x34')]()});}});}return _0x44dab2;}exports[_0xd1d0('0x47')]=function(_0x3abe88,_0x18e2e4,_0x3e79e1,_0x53d611,_0x4f3662,_0x5cda47){var _0x3b9726,_0x49c2bb;_0x5cda47[_0xd1d0('0x10')]=intUtil[_0xd1d0('0x48')](_0x5cda47[_0xd1d0('0x10')]);_0x5cda47[_0xd1d0('0x49')]=intUtil[_0xd1d0('0x48')](_0x5cda47['serverUrl']);if(_0x4f3662&&_0x4f3662[_0xd1d0('0x4a')]){logger['info'](_0xd1d0('0x4b'),_0xd1d0('0x4c'));_0x18e2e4[_0xd1d0('0x4d')]=util[_0xd1d0('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5cda47['serverUrl'],_0x18e2e4[_0xd1d0('0x4e')],md5(_0x18e2e4[_0xd1d0('0x4e')]));}else{_0x18e2e4[_0xd1d0('0x4d')]='';}headers[_0xd1d0('0x4f')]=getAuth(_0x5cda47);return getUser(_0x5cda47,_0x53d611['email'])['then'](function(_0x3c0046){_0x3b9726=_0x3c0046;logger['info']('The\x20User\x20ID\x20is:',_0x3b9726['id']);return getEndUser(_0x5cda47,_0x18e2e4[_0xd1d0('0x50')],_0x18e2e4[_0xd1d0('0x51')]);})['then'](function(_0x133973){_0x49c2bb=_0x133973;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x49c2bb['id']);return getTicket(_0x5cda47,_0x3b9726,_0x49c2bb,_0x3e79e1,_0x18e2e4);})[_0xd1d0('0x16')](function(_0x49e120){if(_0x49e120){logger[_0xd1d0('0xc')](_0xd1d0('0x53'),_0x49e120['id']);switch(_0x5cda47[_0xd1d0('0x39')]){case _0xd1d0('0x54'):logger[_0xd1d0('0xc')]('[QUEUE]',_0xd1d0('0x55'));return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0x56'),_0x5cda47[_0xd1d0('0x10')],_0x3b9726['id'],_0x49e120['id']),'method':_0xd1d0('0x11')});case _0xd1d0('0x57'):logger[_0xd1d0('0xc')](_0xd1d0('0x4b'),_0xd1d0('0x58'));emit(util[_0xd1d0('0xe')](_0xd1d0('0x59'),_0x53d611['name']),_0xd1d0('0x5a'),{'uri':util[_0xd1d0('0xe')](_0xd1d0('0x5b'),_0x5cda47[_0xd1d0('0x10')]['replace'](_0xd1d0('0x5c'),''),_0x49e120['id'])});break;default:logger['error']('[QUEUE]',_0xd1d0('0x5d'));}}})[_0xd1d0('0x5e')](function(_0x567c66){logger['error'](_0xd1d0('0x5f'),util[_0xd1d0('0x60')](_0x567c66,{'showHidden':!![],'depth':null}));});};exports[_0xd1d0('0x61')]=function(_0x55e026,_0x1e70d5,_0x131bd0,_0x2a9d00,_0x4a947d,_0x378a0f,_0x3427b1){var _0x472613,_0x32ed4a;_0x378a0f[_0xd1d0('0x10')]=intUtil[_0xd1d0('0x48')](_0x378a0f['remoteUri']);_0x378a0f[_0xd1d0('0x49')]=intUtil[_0xd1d0('0x48')](_0x378a0f[_0xd1d0('0x49')]);if(_0x3427b1&&_0x3427b1[_0xd1d0('0x62')]&&_0x3427b1[_0xd1d0('0x62')]!==_0xd1d0('0x63')){logger[_0xd1d0('0xc')](_0xd1d0('0x64'),_0xd1d0('0x4c'));_0x1e70d5[_0xd1d0('0x4d')]=util['format'](_0xd1d0('0x65'),_0x378a0f[_0xd1d0('0x49')],_0x1e70d5[_0xd1d0('0x4e')],md5(_0x1e70d5[_0xd1d0('0x4e')]));}headers[_0xd1d0('0x4f')]=getAuth(_0x378a0f);return getUser(_0x378a0f,_0x2a9d00['email'])[_0xd1d0('0x16')](function(_0x140e86){_0x472613=_0x140e86;logger['info'](_0xd1d0('0x66'),_0x472613['id']);return getEndUser(_0x378a0f,_0x1e70d5[_0xd1d0('0x67')],_0x1e70d5[_0xd1d0('0x68')]);})[_0xd1d0('0x16')](function(_0x4ff9d9){_0x32ed4a=_0x4ff9d9;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x32ed4a['id']);return getTicket(_0x378a0f,_0x472613,_0x32ed4a,_0x131bd0,_0x1e70d5);})[_0xd1d0('0x16')](function(_0x5c24a6){if(_0x5c24a6){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5c24a6['id']);switch(_0x378a0f['type']){case _0xd1d0('0x54'):logger[_0xd1d0('0xc')](_0xd1d0('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0x56'),_0x378a0f[_0xd1d0('0x10')],_0x472613['id'],_0x5c24a6['id']),'method':_0xd1d0('0x11')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd1d0('0xe')](_0xd1d0('0x59'),_0x2a9d00[_0xd1d0('0x46')]),_0xd1d0('0x5a'),{'uri':util[_0xd1d0('0xe')](_0xd1d0('0x5b'),_0x378a0f['remoteUri']['replace'](_0xd1d0('0x5c'),''),_0x5c24a6['id'])});break;default:logger[_0xd1d0('0x69')]('[OUTBOUND]',_0xd1d0('0x5d'));}}})[_0xd1d0('0x5e')](function(_0x389886){logger[_0xd1d0('0x69')](_0xd1d0('0x6a'),util[_0xd1d0('0x60')](_0x389886,{'showHidden':!![],'depth':null}));});};exports[_0xd1d0('0x6b')]=function(_0x1a633f,_0x5cb6b7,_0x45c0fb,_0x169ee4,_0xcfdef2,_0x1230ff){var _0x45d9e0,_0x5b34e5;_0x1230ff['remoteUri']=intUtil[_0xd1d0('0x48')](_0x1230ff['remoteUri']);_0x1230ff[_0xd1d0('0x49')]=intUtil['stripTrailingSlash'](_0x1230ff[_0xd1d0('0x49')]);if(_0xcfdef2&&_0xcfdef2['monitor_format']){logger[_0xd1d0('0xc')]('['+_0x5cb6b7[_0xd1d0('0x6c')][_0xd1d0('0x6d')]()+']',_0xd1d0('0x4c'));_0x5cb6b7['recordingURL']=util[_0xd1d0('0xe')](_0xd1d0('0x65'),_0x1230ff[_0xd1d0('0x49')],_0x5cb6b7['uniqueid'],md5(_0x5cb6b7[_0xd1d0('0x4e')]));}else{_0x5cb6b7[_0xd1d0('0x4d')]='';}headers[_0xd1d0('0x4f')]=getAuth(_0x1230ff);return getUser(_0x1230ff)[_0xd1d0('0x16')](function(_0x4f6a05){_0x45d9e0=_0x4f6a05;logger[_0xd1d0('0xc')](_0xd1d0('0x66'),_0x45d9e0['id']);return getEndUser(_0x1230ff,_0x5cb6b7[_0xd1d0('0x50')],_0x5cb6b7[_0xd1d0('0x51')]);})['then'](function(_0x2e3e65){_0x5b34e5=_0x2e3e65;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x5b34e5['id']);return getTicket(_0x1230ff,_0x45d9e0,_0x5b34e5,_0x45c0fb,_0x5cb6b7);})[_0xd1d0('0x16')](function(_0x303348){if(_0x303348){logger[_0xd1d0('0xc')](_0xd1d0('0x53'),_0x303348['id']);}})[_0xd1d0('0x5e')](function(_0x3d0e80){logger['error']('['+_0x5cb6b7[_0xd1d0('0x6c')]['toUpperCase']()+']'+_0xd1d0('0x6e'),util[_0xd1d0('0x60')](_0x3d0e80,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff