// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x4a59=['authType','%s:%s','token','%s/token:%s','username','Basic\x20%s','base64','debug','stringify','GET','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','idField','custom_fields','toString','variable','variableName','push','customVariable','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','Authorization','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','Tags','getString','Descriptions','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','results','agent','then','Admin\x20account\x20selected.','user','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s'];(function(_0x33154d,_0x854047){var _0x3b2f03=function(_0x35f7a6){while(--_0x35f7a6){_0x33154d['push'](_0x33154d['shift']());}};_0x3b2f03(++_0x854047);}(_0x4a59,0xab));var _0x94a5=function(_0x5bb243,_0x4e3882){_0x5bb243=_0x5bb243-0x0;var _0x2340c7=_0x4a59[_0x5bb243];return _0x2340c7;};'use strict';var _=require('lodash');var rp=require(_0x94a5('0x0'));var md5=require(_0x94a5('0x1'));var util=require(_0x94a5('0x2'));var Redis=require('ioredis');var intUtil=require(_0x94a5('0x3'));var config=require(_0x94a5('0x4'));var logger=require(_0x94a5('0x5'))('zendesk');config[_0x94a5('0x6')]=_[_0x94a5('0x7')](config['redis'],{'host':_0x94a5('0x8'),'port':0x18eb});var io=require(_0x94a5('0x9'))(new Redis(config[_0x94a5('0x6')]));function emit(_0x7f0605,_0x46a559,_0x2221d2){io['to'](_0x7f0605)['emit'](_0x46a559,_0x2221d2);}var headers={'Content-Type':_0x94a5('0xa'),'Accept':_0x94a5('0xa')};function getTicket(_0x535599,_0x2d8b7e,_0x4d741a,_0x2661b0,_0x3e8c8b){logger[_0x94a5('0xb')](_0x94a5('0xc'));return request({'uri':util[_0x94a5('0xd')](_0x94a5('0xe'),_0x535599[_0x94a5('0xf')]),'method':_0x94a5('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x4d741a['id'],'submitter_id':_0x2d8b7e?_0x2d8b7e['id']:undefined,'assignee_id':_0x2d8b7e?_0x2d8b7e['id']:undefined,'tags':getTags(_0x2661b0[_0x94a5('0x11')],'name'),'subject':intUtil[_0x94a5('0x12')](_0x2661b0['Subjects'],_0x3e8c8b,'\x20'),'description':intUtil[_0x94a5('0x12')](_0x2661b0[_0x94a5('0x13')],_0x3e8c8b,'\x0a'),'comment':{'public':![],'body':intUtil[_0x94a5('0x12')](_0x2661b0[_0x94a5('0x13')],_0x3e8c8b,'\x0a')}},getCustomFields(_0x2661b0['Fields'],_0x3e8c8b))}})['then'](function(_0x4e74d1){logger[_0x94a5('0xb')](_0x94a5('0x14'));return _0x4e74d1[_0x94a5('0x15')];});}function getUser(_0x22857a,_0x9256eb){if(intUtil[_0x94a5('0x16')](_0x9256eb)){logger[_0x94a5('0xb')](_0x94a5('0x17'),_0x9256eb);return request({'uri':util['format']('%s/search.json',_0x22857a[_0x94a5('0xf')]),'qs':{'query':util['format'](_0x94a5('0x18'),_0x9256eb)}})['then'](function(_0x12ca6b){if(_0x12ca6b['count']){logger[_0x94a5('0xb')](_0x94a5('0x19'));return _[_0x94a5('0x1a')](_0x12ca6b[_0x94a5('0x1b')],{'email':_0x9256eb,'role':_0x94a5('0x1c')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x94a5('0xd')]('%s/users/me.json',_0x22857a[_0x94a5('0xf')])})[_0x94a5('0x1d')](function(_0x44ea09){logger[_0x94a5('0xb')](_0x94a5('0x1e'));return _0x44ea09[_0x94a5('0x1f')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x94a5('0xd')]('%s/users/me.json',_0x22857a[_0x94a5('0xf')])})[_0x94a5('0x1d')](function(_0x36e4bd){logger[_0x94a5('0xb')]('Admin\x20account\x20selected.');return _0x36e4bd[_0x94a5('0x1f')];});}}function getEndUser(_0x5dbf0a,_0x5dbab6,_0x1b9e27){logger[_0x94a5('0xb')]('Searching\x20enduser\x20with\x20phone',_0x1b9e27);return request({'uri':util[_0x94a5('0xd')](_0x94a5('0x20'),_0x5dbf0a[_0x94a5('0xf')]),'qs':{'query':util[_0x94a5('0xd')](_0x94a5('0x21'),_0x1b9e27)}})[_0x94a5('0x1d')](function(_0x50f065){var _0x3a39cb;if(_0x50f065['results'][_0x94a5('0x22')]){_0x50f065['results']=_[_0x94a5('0x23')](_0x50f065[_0x94a5('0x1b')],{'suspended':![],'role':_0x94a5('0x24')});if(_0x50f065[_0x94a5('0x1b')][_0x94a5('0x22')]){_0x3a39cb=_[_0x94a5('0x25')](_0x50f065['results']);}}if(_0x3a39cb){logger[_0x94a5('0xb')](_0x94a5('0x26'));return _0x3a39cb;}else{logger[_0x94a5('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x94a5('0xd')](_0x94a5('0x27'),_0x5dbf0a[_0x94a5('0xf')]),'method':_0x94a5('0x10'),'body':{'user':{'role':_0x94a5('0x24'),'name':util[_0x94a5('0xd')](_0x94a5('0x28'),_0x5dbab6||_0x1b9e27),'phone':_0x1b9e27}}})[_0x94a5('0x1d')](function(_0x2b1358){logger[_0x94a5('0xb')]('Enduser\x20created.');return _0x2b1358[_0x94a5('0x1f')];});}});}function getAuth(_0x483d12){var _0x255160;if(_0x483d12[_0x94a5('0x29')]==='password'){_0x255160=util['format'](_0x94a5('0x2a'),_0x483d12['username'],_0x483d12['password']);}else if(_0x483d12['authType']===_0x94a5('0x2b')){_0x255160=util[_0x94a5('0xd')](_0x94a5('0x2c'),_0x483d12[_0x94a5('0x2d')],_0x483d12['token']);}return util[_0x94a5('0xd')](_0x94a5('0x2e'),new Buffer(_0x255160)['toString'](_0x94a5('0x2f')));}function request(_0x4a3c80){logger[_0x94a5('0x30')]('[HTTP]',JSON[_0x94a5('0x31')](_0x4a3c80));return rp(_[_0x94a5('0x7')](_0x4a3c80,{'method':_0x94a5('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x7d1908,_0x2d3c27){var _0x3709d4=[];if(_0x7d1908&&_0x7d1908[_0x94a5('0x22')]>0x0){_0x3709d4=_['map'](_0x7d1908,_0x2d3c27);}return _0x3709d4;}function getCustomFields(_0x338a18,_0xa4b35e){var _0x4c4361=[];var _0x406284={'custom_fields':[]};if(_0x338a18[_0x94a5('0x22')]>0x0){_[_0x94a5('0x33')](_0x338a18,function(_0x18c5e8){if(_[_0x94a5('0x34')]([_0x94a5('0x35'),_0x94a5('0x36')],_0x18c5e8[_0x94a5('0x37')])&&_0x18c5e8[_0x94a5('0x38')]&&!_0x18c5e8[_0x94a5('0x39')]){_0x406284[_0x18c5e8[_0x94a5('0x38')][_0x94a5('0x3a')]()]=_0x18c5e8['content']['toString']();}else if(_[_0x94a5('0x34')]([_0x94a5('0x35'),_0x94a5('0x36')],_0x18c5e8[_0x94a5('0x37')])&&_0x18c5e8[_0x94a5('0x3b')]&&_0x18c5e8[_0x94a5('0x39')]){_0x406284[_0x94a5('0x3c')]['push']({'id':_0x18c5e8[_0x94a5('0x3b')],'value':_0x18c5e8['content'][_0x94a5('0x3d')]()});}else if(_0x18c5e8[_0x94a5('0x37')]===_0x94a5('0x3e')&&_0x18c5e8[_0x94a5('0x3f')]&&_0x18c5e8['idField']&&_0x18c5e8['customField']){_0xa4b35e[_0x18c5e8['variableName']]&&_0x406284['custom_fields'][_0x94a5('0x40')]({'id':_0x18c5e8[_0x94a5('0x3b')],'value':_0xa4b35e[_0x18c5e8['variableName']]['toString']()});}else if(_0x18c5e8[_0x94a5('0x37')]===_0x94a5('0x41')&&_0x18c5e8['Variable']&&_0x18c5e8[_0x94a5('0x42')][_0x94a5('0x43')]&&_0x18c5e8['idField']&&_0x18c5e8[_0x94a5('0x39')]){_0xa4b35e[_0x18c5e8[_0x94a5('0x42')][_0x94a5('0x43')][_0x94a5('0x3a')]()]&&_0x406284[_0x94a5('0x3c')][_0x94a5('0x40')]({'id':_0x18c5e8[_0x94a5('0x3b')],'value':_0xa4b35e[_0x18c5e8[_0x94a5('0x42')][_0x94a5('0x43')][_0x94a5('0x3a')]()][_0x94a5('0x3d')]()});}});}return _0x406284;}exports['queue']=function(_0x372a04,_0x54ba84,_0xde10be,_0x3327d2,_0x381645,_0x390f75){var _0x213c61,_0x4c010b;_0x390f75[_0x94a5('0xf')]=intUtil[_0x94a5('0x44')](_0x390f75['remoteUri']);_0x390f75[_0x94a5('0x45')]=intUtil[_0x94a5('0x44')](_0x390f75[_0x94a5('0x45')]);if(_0x381645&&_0x381645[_0x94a5('0x46')]){logger[_0x94a5('0xb')](_0x94a5('0x47'),_0x94a5('0x48'));_0x54ba84[_0x94a5('0x49')]=util[_0x94a5('0xd')](_0x94a5('0x4a'),_0x390f75[_0x94a5('0x45')],_0x54ba84[_0x94a5('0x4b')],md5(_0x54ba84[_0x94a5('0x4b')]));}else{_0x54ba84['recordingURL']='';}headers['Authorization']=getAuth(_0x390f75);return getUser(_0x390f75,_0x3327d2[_0x94a5('0x4c')])[_0x94a5('0x1d')](function(_0x310791){_0x213c61=_0x310791;logger[_0x94a5('0xb')](_0x94a5('0x4d'),_0x213c61['id']);return getEndUser(_0x390f75,_0x54ba84[_0x94a5('0x4e')],_0x54ba84[_0x94a5('0x4f')]);})[_0x94a5('0x1d')](function(_0x45c34a){_0x4c010b=_0x45c34a;logger[_0x94a5('0xb')](_0x94a5('0x50'),_0x4c010b['id']);return getTicket(_0x390f75,_0x213c61,_0x4c010b,_0xde10be,_0x54ba84);})['then'](function(_0x3e88c1){if(_0x3e88c1){logger[_0x94a5('0xb')](_0x94a5('0x51'),_0x3e88c1['id']);switch(_0x390f75['type']){case _0x94a5('0x52'):logger[_0x94a5('0xb')](_0x94a5('0x47'),_0x94a5('0x53'));return request({'uri':util[_0x94a5('0xd')](_0x94a5('0x54'),_0x390f75[_0x94a5('0xf')],_0x213c61['id'],_0x3e88c1['id']),'method':'POST'});case _0x94a5('0x55'):logger[_0x94a5('0xb')](_0x94a5('0x47'),_0x94a5('0x56'));emit(util[_0x94a5('0xd')](_0x94a5('0x57'),_0x3327d2[_0x94a5('0x43')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x390f75[_0x94a5('0xf')][_0x94a5('0x58')](_0x94a5('0x59'),''),_0x3e88c1['id'])});break;default:logger['error']('[QUEUE]',_0x94a5('0x5a'));}}})[_0x94a5('0x5b')](function(_0x1dd6ae){logger[_0x94a5('0x5c')](_0x94a5('0x5d'),util[_0x94a5('0x5e')](_0x1dd6ae,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x4c0512,_0x3b1139,_0x574ad2,_0x4e7c39,_0xc4feac,_0x5eddc7,_0x4ce76c){var _0x1fe82e,_0x768ae3;_0x5eddc7['remoteUri']=intUtil['stripTrailingSlash'](_0x5eddc7['remoteUri']);_0x5eddc7[_0x94a5('0x45')]=intUtil[_0x94a5('0x44')](_0x5eddc7[_0x94a5('0x45')]);if(_0x4ce76c&&_0x4ce76c[_0x94a5('0x5f')]&&_0x4ce76c[_0x94a5('0x5f')]!=='none'){logger[_0x94a5('0xb')]('[OUTBOUND]',_0x94a5('0x48'));_0x3b1139[_0x94a5('0x49')]=util[_0x94a5('0xd')](_0x94a5('0x4a'),_0x5eddc7[_0x94a5('0x45')],_0x3b1139['uniqueid'],md5(_0x3b1139['uniqueid']));}headers[_0x94a5('0x60')]=getAuth(_0x5eddc7);return getUser(_0x5eddc7,_0x4e7c39[_0x94a5('0x4c')])['then'](function(_0x21f16b){_0x1fe82e=_0x21f16b;logger[_0x94a5('0xb')](_0x94a5('0x4d'),_0x1fe82e['id']);return getEndUser(_0x5eddc7,_0x3b1139[_0x94a5('0x61')],_0x3b1139[_0x94a5('0x62')]);})[_0x94a5('0x1d')](function(_0x404b4a){_0x768ae3=_0x404b4a;logger[_0x94a5('0xb')](_0x94a5('0x50'),_0x768ae3['id']);return getTicket(_0x5eddc7,_0x1fe82e,_0x768ae3,_0x574ad2,_0x3b1139);})['then'](function(_0x429c0e){if(_0x429c0e){logger[_0x94a5('0xb')](_0x94a5('0x51'),_0x429c0e['id']);switch(_0x5eddc7[_0x94a5('0x37')]){case _0x94a5('0x52'):logger[_0x94a5('0xb')]('[OUTBOUND]',_0x94a5('0x53'));return request({'uri':util[_0x94a5('0xd')](_0x94a5('0x54'),_0x5eddc7['remoteUri'],_0x1fe82e['id'],_0x429c0e['id']),'method':_0x94a5('0x10')});case _0x94a5('0x55'):logger[_0x94a5('0xb')](_0x94a5('0x63'),_0x94a5('0x56'));emit(util['format'](_0x94a5('0x57'),_0x4e7c39['name']),_0x94a5('0x64'),{'uri':util[_0x94a5('0xd')](_0x94a5('0x65'),_0x5eddc7[_0x94a5('0xf')]['replace'](_0x94a5('0x59'),''),_0x429c0e['id'])});break;default:logger[_0x94a5('0x5c')](_0x94a5('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x237ed6){logger[_0x94a5('0x5c')](_0x94a5('0x66'),util[_0x94a5('0x5e')](_0x237ed6,{'showHidden':!![],'depth':null}));});};exports[_0x94a5('0x67')]=function(_0x275778,_0x5b08cb,_0x59b130,_0x2fa47e,_0x49f821,_0x252dbe){var _0x45026e,_0x31c664;_0x252dbe[_0x94a5('0xf')]=intUtil[_0x94a5('0x44')](_0x252dbe[_0x94a5('0xf')]);_0x252dbe[_0x94a5('0x45')]=intUtil['stripTrailingSlash'](_0x252dbe['serverUrl']);if(_0x49f821&&_0x49f821[_0x94a5('0x46')]){logger[_0x94a5('0xb')]('['+_0x5b08cb['lastevent'][_0x94a5('0x68')]()+']','Recording\x20is\x20enabled!');_0x5b08cb[_0x94a5('0x49')]=util[_0x94a5('0xd')](_0x94a5('0x4a'),_0x252dbe[_0x94a5('0x45')],_0x5b08cb[_0x94a5('0x4b')],md5(_0x5b08cb[_0x94a5('0x4b')]));}else{_0x5b08cb['recordingURL']='';}headers[_0x94a5('0x60')]=getAuth(_0x252dbe);return getUser(_0x252dbe)['then'](function(_0x3406bd){_0x45026e=_0x3406bd;logger[_0x94a5('0xb')](_0x94a5('0x4d'),_0x45026e['id']);return getEndUser(_0x252dbe,_0x5b08cb['calleridname'],_0x5b08cb[_0x94a5('0x4f')]);})[_0x94a5('0x1d')](function(_0x431b52){_0x31c664=_0x431b52;logger[_0x94a5('0xb')](_0x94a5('0x50'),_0x31c664['id']);return getTicket(_0x252dbe,_0x45026e,_0x31c664,_0x59b130,_0x5b08cb);})['then'](function(_0xbac456){if(_0xbac456){logger[_0x94a5('0xb')](_0x94a5('0x51'),_0xbac456['id']);}})[_0x94a5('0x5b')](function(_0x4500ef){logger['error']('['+_0x5b08cb['lastevent']['toUpperCase']()+']'+_0x94a5('0x69'),util[_0x94a5('0x5e')](_0x4500ef,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1d0d=['token','Basic\x20%s','toString','base64','[HTTP]','stringify','forEach','type','nameField','content','includes','string','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis','./util','../../../../config/environment','zendesk','defaults','localhost','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','type:user\x20role:agent\x20email:%s','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s'];(function(_0x23aa78,_0x25179c){var _0x5a81be=function(_0x47bb3f){while(--_0x47bb3f){_0x23aa78['push'](_0x23aa78['shift']());}};_0x5a81be(++_0x25179c);}(_0x1d0d,0x18a));var _0xd1d0=function(_0x189dc6,_0x1a9eea){_0x189dc6=_0x189dc6-0x0;var _0x1b8ac6=_0x1d0d[_0x189dc6];return _0x1b8ac6;};'use strict';var _=require(_0xd1d0('0x0'));var rp=require('request-promise');var md5=require(_0xd1d0('0x1'));var util=require(_0xd1d0('0x2'));var Redis=require(_0xd1d0('0x3'));var intUtil=require(_0xd1d0('0x4'));var config=require(_0xd1d0('0x5'));var logger=require('../../../../config/logger')(_0xd1d0('0x6'));config['redis']=_[_0xd1d0('0x7')](config['redis'],{'host':_0xd1d0('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xd1d0('0x9')]));function emit(_0x4a2ac7,_0x23fa62,_0x22989c){io['to'](_0x4a2ac7)[_0xd1d0('0xa')](_0x23fa62,_0x22989c);}var headers={'Content-Type':'application/json','Accept':_0xd1d0('0xb')};function getTicket(_0x269a15,_0x307f25,_0x5b0fa4,_0x176b19,_0x54192d){logger[_0xd1d0('0xc')](_0xd1d0('0xd'));return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0xf'),_0x269a15[_0xd1d0('0x10')]),'method':_0xd1d0('0x11'),'body':{'ticket':_[_0xd1d0('0x12')]({'requester_id':_0x5b0fa4['id'],'submitter_id':_0x307f25?_0x307f25['id']:undefined,'assignee_id':_0x307f25?_0x307f25['id']:undefined,'tags':getTags(_0x176b19['Tags'],'name'),'subject':intUtil[_0xd1d0('0x13')](_0x176b19[_0xd1d0('0x14')],_0x54192d,'\x20'),'description':intUtil[_0xd1d0('0x13')](_0x176b19[_0xd1d0('0x15')],_0x54192d,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x176b19[_0xd1d0('0x15')],_0x54192d,'\x0a')}},getCustomFields(_0x176b19['Fields'],_0x54192d))}})[_0xd1d0('0x16')](function(_0x14e0ed){logger[_0xd1d0('0xc')]('Ticket\x20created!');return _0x14e0ed[_0xd1d0('0x17')];});}function getUser(_0x4af4e5,_0x3e26f2){if(intUtil[_0xd1d0('0x18')](_0x3e26f2)){logger[_0xd1d0('0xc')](_0xd1d0('0x19'),_0x3e26f2);return request({'uri':util[_0xd1d0('0xe')]('%s/search.json',_0x4af4e5['remoteUri']),'qs':{'query':util[_0xd1d0('0xe')](_0xd1d0('0x1a'),_0x3e26f2)}})[_0xd1d0('0x16')](function(_0x522b15){if(_0x522b15['count']){logger[_0xd1d0('0xc')]('Agent\x20found!');return _[_0xd1d0('0x1b')](_0x522b15[_0xd1d0('0x1c')],{'email':_0x3e26f2,'role':_0xd1d0('0x1d')});}else{logger[_0xd1d0('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xd1d0('0x1e'),_0x4af4e5[_0xd1d0('0x10')])})[_0xd1d0('0x16')](function(_0x19c584){logger[_0xd1d0('0xc')](_0xd1d0('0x1f'));return _0x19c584[_0xd1d0('0x20')];});}});}else{logger['info'](_0xd1d0('0x21'));return request({'uri':util['format'](_0xd1d0('0x1e'),_0x4af4e5[_0xd1d0('0x10')])})[_0xd1d0('0x16')](function(_0x79bfbf){logger['info']('Admin\x20account\x20selected.');return _0x79bfbf[_0xd1d0('0x20')];});}}function getEndUser(_0x5b98c3,_0x288a97,_0x530cd4){logger[_0xd1d0('0xc')](_0xd1d0('0x22'),_0x530cd4);return request({'uri':util['format'](_0xd1d0('0x23'),_0x5b98c3[_0xd1d0('0x10')]),'qs':{'query':util['format'](_0xd1d0('0x24'),_0x530cd4)}})[_0xd1d0('0x16')](function(_0xe6a537){var _0x1332c5;if(_0xe6a537[_0xd1d0('0x1c')][_0xd1d0('0x25')]){_0xe6a537['results']=_[_0xd1d0('0x26')](_0xe6a537[_0xd1d0('0x1c')],{'suspended':![],'role':'end-user'});if(_0xe6a537[_0xd1d0('0x1c')][_0xd1d0('0x25')]){_0x1332c5=_[_0xd1d0('0x27')](_0xe6a537[_0xd1d0('0x1c')]);}}if(_0x1332c5){logger[_0xd1d0('0xc')]('Enduser\x20found!');return _0x1332c5;}else{logger[_0xd1d0('0xc')](_0xd1d0('0x28'));return request({'uri':util['format'](_0xd1d0('0x29'),_0x5b98c3['remoteUri']),'method':_0xd1d0('0x11'),'body':{'user':{'role':_0xd1d0('0x2a'),'name':util['format'](_0xd1d0('0x2b'),_0x288a97||_0x530cd4),'phone':_0x530cd4}}})['then'](function(_0x3504be){logger[_0xd1d0('0xc')](_0xd1d0('0x2c'));return _0x3504be[_0xd1d0('0x20')];});}});}function getAuth(_0x1856dd){var _0xc3f38d;if(_0x1856dd[_0xd1d0('0x2d')]===_0xd1d0('0x2e')){_0xc3f38d=util['format'](_0xd1d0('0x2f'),_0x1856dd[_0xd1d0('0x30')],_0x1856dd['password']);}else if(_0x1856dd['authType']==='token'){_0xc3f38d=util['format'](_0xd1d0('0x31'),_0x1856dd[_0xd1d0('0x30')],_0x1856dd[_0xd1d0('0x32')]);}return util[_0xd1d0('0xe')](_0xd1d0('0x33'),new Buffer(_0xc3f38d)[_0xd1d0('0x34')](_0xd1d0('0x35')));}function request(_0x42b420){logger['debug'](_0xd1d0('0x36'),JSON[_0xd1d0('0x37')](_0x42b420));return rp(_[_0xd1d0('0x7')](_0x42b420,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x2c49ef,_0x3b1e3){var _0x4b73f8=[];if(_0x2c49ef&&_0x2c49ef[_0xd1d0('0x25')]>0x0){_0x4b73f8=_['map'](_0x2c49ef,_0x3b1e3);}return _0x4b73f8;}function getCustomFields(_0x33aa2f,_0xf9133f){var _0x2487ed=[];var _0x44dab2={'custom_fields':[]};if(_0x33aa2f[_0xd1d0('0x25')]>0x0){_[_0xd1d0('0x38')](_0x33aa2f,function(_0x559ce5){if(_['includes'](['string','picklist'],_0x559ce5[_0xd1d0('0x39')])&&_0x559ce5[_0xd1d0('0x3a')]&&!_0x559ce5['customField']){_0x44dab2[_0x559ce5[_0xd1d0('0x3a')]['toLowerCase']()]=_0x559ce5[_0xd1d0('0x3b')][_0xd1d0('0x34')]();}else if(_[_0xd1d0('0x3c')]([_0xd1d0('0x3d'),'picklist'],_0x559ce5['type'])&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0x44dab2[_0xd1d0('0x40')][_0xd1d0('0x41')]({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0x559ce5[_0xd1d0('0x3b')][_0xd1d0('0x34')]()});}else if(_0x559ce5[_0xd1d0('0x39')]===_0xd1d0('0x42')&&_0x559ce5[_0xd1d0('0x43')]&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0xf9133f[_0x559ce5['variableName']]&&_0x44dab2[_0xd1d0('0x40')]['push']({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0xf9133f[_0x559ce5[_0xd1d0('0x43')]][_0xd1d0('0x34')]()});}else if(_0x559ce5['type']===_0xd1d0('0x44')&&_0x559ce5[_0xd1d0('0x45')]&&_0x559ce5[_0xd1d0('0x45')]['name']&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0xf9133f[_0x559ce5[_0xd1d0('0x45')][_0xd1d0('0x46')]['toLowerCase']()]&&_0x44dab2[_0xd1d0('0x40')][_0xd1d0('0x41')]({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0xf9133f[_0x559ce5['Variable'][_0xd1d0('0x46')]['toLowerCase']()][_0xd1d0('0x34')]()});}});}return _0x44dab2;}exports[_0xd1d0('0x47')]=function(_0x3abe88,_0x18e2e4,_0x3e79e1,_0x53d611,_0x4f3662,_0x5cda47){var _0x3b9726,_0x49c2bb;_0x5cda47[_0xd1d0('0x10')]=intUtil[_0xd1d0('0x48')](_0x5cda47[_0xd1d0('0x10')]);_0x5cda47[_0xd1d0('0x49')]=intUtil[_0xd1d0('0x48')](_0x5cda47['serverUrl']);if(_0x4f3662&&_0x4f3662[_0xd1d0('0x4a')]){logger['info'](_0xd1d0('0x4b'),_0xd1d0('0x4c'));_0x18e2e4[_0xd1d0('0x4d')]=util[_0xd1d0('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5cda47['serverUrl'],_0x18e2e4[_0xd1d0('0x4e')],md5(_0x18e2e4[_0xd1d0('0x4e')]));}else{_0x18e2e4[_0xd1d0('0x4d')]='';}headers[_0xd1d0('0x4f')]=getAuth(_0x5cda47);return getUser(_0x5cda47,_0x53d611['email'])['then'](function(_0x3c0046){_0x3b9726=_0x3c0046;logger['info']('The\x20User\x20ID\x20is:',_0x3b9726['id']);return getEndUser(_0x5cda47,_0x18e2e4[_0xd1d0('0x50')],_0x18e2e4[_0xd1d0('0x51')]);})['then'](function(_0x133973){_0x49c2bb=_0x133973;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x49c2bb['id']);return getTicket(_0x5cda47,_0x3b9726,_0x49c2bb,_0x3e79e1,_0x18e2e4);})[_0xd1d0('0x16')](function(_0x49e120){if(_0x49e120){logger[_0xd1d0('0xc')](_0xd1d0('0x53'),_0x49e120['id']);switch(_0x5cda47[_0xd1d0('0x39')]){case _0xd1d0('0x54'):logger[_0xd1d0('0xc')]('[QUEUE]',_0xd1d0('0x55'));return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0x56'),_0x5cda47[_0xd1d0('0x10')],_0x3b9726['id'],_0x49e120['id']),'method':_0xd1d0('0x11')});case _0xd1d0('0x57'):logger[_0xd1d0('0xc')](_0xd1d0('0x4b'),_0xd1d0('0x58'));emit(util[_0xd1d0('0xe')](_0xd1d0('0x59'),_0x53d611['name']),_0xd1d0('0x5a'),{'uri':util[_0xd1d0('0xe')](_0xd1d0('0x5b'),_0x5cda47[_0xd1d0('0x10')]['replace'](_0xd1d0('0x5c'),''),_0x49e120['id'])});break;default:logger['error']('[QUEUE]',_0xd1d0('0x5d'));}}})[_0xd1d0('0x5e')](function(_0x567c66){logger['error'](_0xd1d0('0x5f'),util[_0xd1d0('0x60')](_0x567c66,{'showHidden':!![],'depth':null}));});};exports[_0xd1d0('0x61')]=function(_0x55e026,_0x1e70d5,_0x131bd0,_0x2a9d00,_0x4a947d,_0x378a0f,_0x3427b1){var _0x472613,_0x32ed4a;_0x378a0f[_0xd1d0('0x10')]=intUtil[_0xd1d0('0x48')](_0x378a0f['remoteUri']);_0x378a0f[_0xd1d0('0x49')]=intUtil[_0xd1d0('0x48')](_0x378a0f[_0xd1d0('0x49')]);if(_0x3427b1&&_0x3427b1[_0xd1d0('0x62')]&&_0x3427b1[_0xd1d0('0x62')]!==_0xd1d0('0x63')){logger[_0xd1d0('0xc')](_0xd1d0('0x64'),_0xd1d0('0x4c'));_0x1e70d5[_0xd1d0('0x4d')]=util['format'](_0xd1d0('0x65'),_0x378a0f[_0xd1d0('0x49')],_0x1e70d5[_0xd1d0('0x4e')],md5(_0x1e70d5[_0xd1d0('0x4e')]));}headers[_0xd1d0('0x4f')]=getAuth(_0x378a0f);return getUser(_0x378a0f,_0x2a9d00['email'])[_0xd1d0('0x16')](function(_0x140e86){_0x472613=_0x140e86;logger['info'](_0xd1d0('0x66'),_0x472613['id']);return getEndUser(_0x378a0f,_0x1e70d5[_0xd1d0('0x67')],_0x1e70d5[_0xd1d0('0x68')]);})[_0xd1d0('0x16')](function(_0x4ff9d9){_0x32ed4a=_0x4ff9d9;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x32ed4a['id']);return getTicket(_0x378a0f,_0x472613,_0x32ed4a,_0x131bd0,_0x1e70d5);})[_0xd1d0('0x16')](function(_0x5c24a6){if(_0x5c24a6){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5c24a6['id']);switch(_0x378a0f['type']){case _0xd1d0('0x54'):logger[_0xd1d0('0xc')](_0xd1d0('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0x56'),_0x378a0f[_0xd1d0('0x10')],_0x472613['id'],_0x5c24a6['id']),'method':_0xd1d0('0x11')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd1d0('0xe')](_0xd1d0('0x59'),_0x2a9d00[_0xd1d0('0x46')]),_0xd1d0('0x5a'),{'uri':util[_0xd1d0('0xe')](_0xd1d0('0x5b'),_0x378a0f['remoteUri']['replace'](_0xd1d0('0x5c'),''),_0x5c24a6['id'])});break;default:logger[_0xd1d0('0x69')]('[OUTBOUND]',_0xd1d0('0x5d'));}}})[_0xd1d0('0x5e')](function(_0x389886){logger[_0xd1d0('0x69')](_0xd1d0('0x6a'),util[_0xd1d0('0x60')](_0x389886,{'showHidden':!![],'depth':null}));});};exports[_0xd1d0('0x6b')]=function(_0x1a633f,_0x5cb6b7,_0x45c0fb,_0x169ee4,_0xcfdef2,_0x1230ff){var _0x45d9e0,_0x5b34e5;_0x1230ff['remoteUri']=intUtil[_0xd1d0('0x48')](_0x1230ff['remoteUri']);_0x1230ff[_0xd1d0('0x49')]=intUtil['stripTrailingSlash'](_0x1230ff[_0xd1d0('0x49')]);if(_0xcfdef2&&_0xcfdef2['monitor_format']){logger[_0xd1d0('0xc')]('['+_0x5cb6b7[_0xd1d0('0x6c')][_0xd1d0('0x6d')]()+']',_0xd1d0('0x4c'));_0x5cb6b7['recordingURL']=util[_0xd1d0('0xe')](_0xd1d0('0x65'),_0x1230ff[_0xd1d0('0x49')],_0x5cb6b7['uniqueid'],md5(_0x5cb6b7[_0xd1d0('0x4e')]));}else{_0x5cb6b7[_0xd1d0('0x4d')]='';}headers[_0xd1d0('0x4f')]=getAuth(_0x1230ff);return getUser(_0x1230ff)[_0xd1d0('0x16')](function(_0x4f6a05){_0x45d9e0=_0x4f6a05;logger[_0xd1d0('0xc')](_0xd1d0('0x66'),_0x45d9e0['id']);return getEndUser(_0x1230ff,_0x5cb6b7[_0xd1d0('0x50')],_0x5cb6b7[_0xd1d0('0x51')]);})['then'](function(_0x2e3e65){_0x5b34e5=_0x2e3e65;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x5b34e5['id']);return getTicket(_0x1230ff,_0x45d9e0,_0x5b34e5,_0x45c0fb,_0x5cb6b7);})[_0xd1d0('0x16')](function(_0x303348){if(_0x303348){logger[_0xd1d0('0xc')](_0xd1d0('0x53'),_0x303348['id']);}})[_0xd1d0('0x5e')](function(_0x3d0e80){logger['error']('['+_0x5cb6b7[_0xd1d0('0x6c')]['toUpperCase']()+']'+_0xd1d0('0x6e'),util[_0xd1d0('0x60')](_0x3d0e80,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff