// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x79fb=['Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','length','filter','end-user','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','authType','password','%s:%s','username','token','%s/token:%s','toString','base64','debug','[HTTP]','stringify','GET','map','type','string','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','destcalleridnum','[OUTBOUND]','trigger:browser:url','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','toUpperCase','Authorization','catch','lastevent','\x20Error\x20running\x20Zendesk\x20integration','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','defaults','localhost','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects'];(function(_0x4b03c9,_0x17ce03){var _0x161ba2=function(_0xb952db){while(--_0xb952db){_0x4b03c9['push'](_0x4b03c9['shift']());}};_0x161ba2(++_0x17ce03);}(_0x79fb,0xc2));var _0xb79f=function(_0x22a682,_0x2394b0){_0x22a682=_0x22a682-0x0;var _0xb7f3a2=_0x79fb[_0x22a682];return _0xb7f3a2;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xb79f('0x0'));var util=require(_0xb79f('0x1'));var Redis=require(_0xb79f('0x2'));var intUtil=require(_0xb79f('0x3'));var config=require(_0xb79f('0x4'));var logger=require(_0xb79f('0x5'))('zendesk');config['redis']=_[_0xb79f('0x6')](config['redis'],{'host':_0xb79f('0x7'),'port':0x18eb});var io=require(_0xb79f('0x8'))(new Redis(config[_0xb79f('0x9')]));function emit(_0x52a760,_0x25dedd,_0xe4d8c2){io['to'](_0x52a760)[_0xb79f('0xa')](_0x25dedd,_0xe4d8c2);}var headers={'Content-Type':_0xb79f('0xb'),'Accept':_0xb79f('0xb')};function getTicket(_0xe48a20,_0x3a559d,_0x358ed4,_0x5cf3d3,_0x46c64a){logger[_0xb79f('0xc')](_0xb79f('0xd'));return request({'uri':util['format'](_0xb79f('0xe'),_0xe48a20[_0xb79f('0xf')]),'method':_0xb79f('0x10'),'body':{'ticket':_[_0xb79f('0x11')]({'requester_id':_0x358ed4['id'],'submitter_id':_0x3a559d?_0x3a559d['id']:undefined,'assignee_id':_0x3a559d?_0x3a559d['id']:undefined,'tags':getTags(_0x5cf3d3[_0xb79f('0x12')],_0xb79f('0x13')),'subject':intUtil[_0xb79f('0x14')](_0x5cf3d3[_0xb79f('0x15')],_0x46c64a,'\x20'),'description':intUtil[_0xb79f('0x14')](_0x5cf3d3[_0xb79f('0x16')],_0x46c64a,'\x0a'),'comment':{'public':![],'body':intUtil[_0xb79f('0x14')](_0x5cf3d3[_0xb79f('0x16')],_0x46c64a,'\x0a')}},getCustomFields(_0x5cf3d3[_0xb79f('0x17')],_0x46c64a))}})[_0xb79f('0x18')](function(_0x47c2a9){logger[_0xb79f('0xc')](_0xb79f('0x19'));return _0x47c2a9['ticket'];});}function getUser(_0x2a23e4,_0x1b60f1){if(intUtil[_0xb79f('0x1a')](_0x1b60f1)){logger[_0xb79f('0xc')](_0xb79f('0x1b'),_0x1b60f1);return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x1d'),_0x2a23e4['remoteUri']),'qs':{'query':util[_0xb79f('0x1c')](_0xb79f('0x1e'),_0x1b60f1)}})[_0xb79f('0x18')](function(_0x5008f2){if(_0x5008f2['count']){logger[_0xb79f('0xc')](_0xb79f('0x1f'));return _['find'](_0x5008f2[_0xb79f('0x20')],{'email':_0x1b60f1,'role':_0xb79f('0x21')});}else{logger[_0xb79f('0xc')](_0xb79f('0x22'));return request({'uri':util['format']('%s/users/me.json',_0x2a23e4[_0xb79f('0xf')])})['then'](function(_0x1de09a){logger[_0xb79f('0xc')]('Admin\x20account\x20selected.');return _0x1de09a[_0xb79f('0x23')];});}});}else{logger[_0xb79f('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x24'),_0x2a23e4['remoteUri'])})[_0xb79f('0x18')](function(_0x7a70c9){logger[_0xb79f('0xc')](_0xb79f('0x25'));return _0x7a70c9[_0xb79f('0x23')];});}}function getEndUser(_0x5b28c8,_0x552f3b,_0x210616){logger['info'](_0xb79f('0x26'),_0x210616);return request({'uri':util[_0xb79f('0x1c')]('%s/search.json',_0x5b28c8[_0xb79f('0xf')]),'qs':{'query':util[_0xb79f('0x1c')]('type:user\x20role:end-user\x20phone:%s',_0x210616)}})[_0xb79f('0x18')](function(_0x4d13f4){var _0x4ebd17;if(_0x4d13f4[_0xb79f('0x20')][_0xb79f('0x27')]){_0x4d13f4[_0xb79f('0x20')]=_[_0xb79f('0x28')](_0x4d13f4[_0xb79f('0x20')],{'suspended':![],'role':_0xb79f('0x29')});if(_0x4d13f4[_0xb79f('0x20')]['length']){_0x4ebd17=_['first'](_0x4d13f4[_0xb79f('0x20')]);}}if(_0x4ebd17){logger[_0xb79f('0xc')]('Enduser\x20found!');return _0x4ebd17;}else{logger['info'](_0xb79f('0x2a'));return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x2b'),_0x5b28c8[_0xb79f('0xf')]),'method':_0xb79f('0x10'),'body':{'user':{'role':_0xb79f('0x29'),'name':util[_0xb79f('0x1c')]('Caller\x20-\x20%s',_0x552f3b||_0x210616),'phone':_0x210616}}})[_0xb79f('0x18')](function(_0x4990a4){logger[_0xb79f('0xc')]('Enduser\x20created.');return _0x4990a4[_0xb79f('0x23')];});}});}function getAuth(_0x1db120){var _0x1552fb;if(_0x1db120[_0xb79f('0x2c')]===_0xb79f('0x2d')){_0x1552fb=util[_0xb79f('0x1c')](_0xb79f('0x2e'),_0x1db120[_0xb79f('0x2f')],_0x1db120[_0xb79f('0x2d')]);}else if(_0x1db120[_0xb79f('0x2c')]===_0xb79f('0x30')){_0x1552fb=util[_0xb79f('0x1c')](_0xb79f('0x31'),_0x1db120['username'],_0x1db120[_0xb79f('0x30')]);}return util[_0xb79f('0x1c')]('Basic\x20%s',new Buffer(_0x1552fb)[_0xb79f('0x32')](_0xb79f('0x33')));}function request(_0x32759a){logger[_0xb79f('0x34')](_0xb79f('0x35'),JSON[_0xb79f('0x36')](_0x32759a));return rp(_['defaults'](_0x32759a,{'method':_0xb79f('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1df150,_0x14f178){var _0x4c239e=[];if(_0x1df150&&_0x1df150[_0xb79f('0x27')]>0x0){_0x4c239e=_[_0xb79f('0x38')](_0x1df150,_0x14f178);}return _0x4c239e;}function getCustomFields(_0xdee2e,_0x2d8403){var _0x1382d1=[];var _0x59cacf={'custom_fields':[]};if(_0xdee2e[_0xb79f('0x27')]>0x0){_['forEach'](_0xdee2e,function(_0x788418){if(_0x788418[_0xb79f('0x39')]===_0xb79f('0x3a')&&_0x788418[_0xb79f('0x3b')]&&!_0x788418[_0xb79f('0x3c')]){_0x59cacf[_0x788418['nameField'][_0xb79f('0x3d')]()]=_0x788418[_0xb79f('0x3e')][_0xb79f('0x32')]();}else if(_0x788418[_0xb79f('0x39')]==='string'&&_0x788418[_0xb79f('0x3f')]&&_0x788418['customField']){_0x59cacf[_0xb79f('0x40')][_0xb79f('0x41')]({'id':_0x788418[_0xb79f('0x3f')],'value':_0x788418[_0xb79f('0x3e')][_0xb79f('0x32')]()});}else if(_0x788418[_0xb79f('0x39')]===_0xb79f('0x42')&&_0x788418[_0xb79f('0x43')]&&_0x788418['idField']&&_0x788418[_0xb79f('0x3c')]){_0x2d8403[_0x788418[_0xb79f('0x43')]]&&_0x59cacf['custom_fields'][_0xb79f('0x41')]({'id':_0x788418[_0xb79f('0x3f')],'value':_0x2d8403[_0x788418[_0xb79f('0x43')]][_0xb79f('0x32')]()});}else if(_0x788418['type']===_0xb79f('0x44')&&_0x788418[_0xb79f('0x45')]&&_0x788418['Variable'][_0xb79f('0x13')]&&_0x788418[_0xb79f('0x3f')]&&_0x788418['customField']){_0x2d8403[_0x788418['Variable']['name'][_0xb79f('0x3d')]()]&&_0x59cacf[_0xb79f('0x40')][_0xb79f('0x41')]({'id':_0x788418[_0xb79f('0x3f')],'value':_0x2d8403[_0x788418[_0xb79f('0x45')]['name'][_0xb79f('0x3d')]()][_0xb79f('0x32')]()});}});}return _0x59cacf;}exports['queue']=function(_0x530dcf,_0x3ca75b,_0x599ce9,_0x140c1f,_0x5e86d6,_0x443e45){var _0xc92f64,_0x43356d;_0x443e45[_0xb79f('0xf')]=intUtil[_0xb79f('0x46')](_0x443e45[_0xb79f('0xf')]);_0x443e45[_0xb79f('0x47')]=intUtil[_0xb79f('0x46')](_0x443e45['serverUrl']);if(_0x5e86d6&&_0x5e86d6['monitor_format']){logger[_0xb79f('0xc')](_0xb79f('0x48'),_0xb79f('0x49'));_0x3ca75b[_0xb79f('0x4a')]=util[_0xb79f('0x1c')](_0xb79f('0x4b'),_0x443e45[_0xb79f('0x47')],_0x3ca75b[_0xb79f('0x4c')],md5(_0x3ca75b[_0xb79f('0x4c')]));}else{_0x3ca75b[_0xb79f('0x4a')]='';}headers['Authorization']=getAuth(_0x443e45);return getUser(_0x443e45,_0x140c1f[_0xb79f('0x4d')])[_0xb79f('0x18')](function(_0x250ccf){_0xc92f64=_0x250ccf;logger['info'](_0xb79f('0x4e'),_0xc92f64['id']);return getEndUser(_0x443e45,_0x3ca75b[_0xb79f('0x4f')],_0x3ca75b[_0xb79f('0x50')]);})['then'](function(_0x42e0f0){_0x43356d=_0x42e0f0;logger['info'](_0xb79f('0x51'),_0x43356d['id']);return getTicket(_0x443e45,_0xc92f64,_0x43356d,_0x599ce9,_0x3ca75b);})['then'](function(_0x33186f){if(_0x33186f){logger[_0xb79f('0xc')](_0xb79f('0x52'),_0x33186f['id']);switch(_0x443e45[_0xb79f('0x39')]){case _0xb79f('0x53'):logger[_0xb79f('0xc')](_0xb79f('0x48'),_0xb79f('0x54'));return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x55'),_0x443e45[_0xb79f('0xf')],_0xc92f64['id'],_0x33186f['id']),'method':_0xb79f('0x10')});case _0xb79f('0x56'):logger[_0xb79f('0xc')](_0xb79f('0x48'),_0xb79f('0x57'));emit(util[_0xb79f('0x1c')](_0xb79f('0x58'),_0x140c1f[_0xb79f('0x13')]),'trigger:browser:url',{'uri':util[_0xb79f('0x1c')](_0xb79f('0x59'),_0x443e45[_0xb79f('0xf')][_0xb79f('0x5a')]('/api/v2',''),_0x33186f['id'])});break;default:logger[_0xb79f('0x5b')]('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x235e77){logger[_0xb79f('0x5b')](_0xb79f('0x5c'),util[_0xb79f('0x5d')](_0x235e77,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x3aa4ee,_0x4bd586,_0x4a2c46,_0x18e843,_0x2f374a,_0x4f2505,_0x18edca){var _0xaf448b,_0x45042e;_0x4f2505[_0xb79f('0xf')]=intUtil[_0xb79f('0x46')](_0x4f2505[_0xb79f('0xf')]);_0x4f2505[_0xb79f('0x47')]=intUtil[_0xb79f('0x46')](_0x4f2505['serverUrl']);if(_0x18edca&&_0x18edca[_0xb79f('0x5e')]&&_0x18edca[_0xb79f('0x5e')]!==_0xb79f('0x5f')){logger[_0xb79f('0xc')]('[OUTBOUND]',_0xb79f('0x49'));_0x4bd586[_0xb79f('0x4a')]=util['format'](_0xb79f('0x4b'),_0x4f2505['serverUrl'],_0x4bd586[_0xb79f('0x4c')],md5(_0x4bd586[_0xb79f('0x4c')]));}headers['Authorization']=getAuth(_0x4f2505);return getUser(_0x4f2505,_0x18e843[_0xb79f('0x4d')])['then'](function(_0x564e25){_0xaf448b=_0x564e25;logger[_0xb79f('0xc')](_0xb79f('0x4e'),_0xaf448b['id']);return getEndUser(_0x4f2505,_0x4bd586['destcalleridname'],_0x4bd586[_0xb79f('0x60')]);})[_0xb79f('0x18')](function(_0x1b3f40){_0x45042e=_0x1b3f40;logger[_0xb79f('0xc')](_0xb79f('0x51'),_0x45042e['id']);return getTicket(_0x4f2505,_0xaf448b,_0x45042e,_0x4a2c46,_0x4bd586);})[_0xb79f('0x18')](function(_0x580caa){if(_0x580caa){logger[_0xb79f('0xc')]('The\x20Ticket\x20ID\x20is:',_0x580caa['id']);switch(_0x4f2505[_0xb79f('0x39')]){case _0xb79f('0x53'):logger[_0xb79f('0xc')](_0xb79f('0x61'),_0xb79f('0x54'));return request({'uri':util[_0xb79f('0x1c')](_0xb79f('0x55'),_0x4f2505[_0xb79f('0xf')],_0xaf448b['id'],_0x580caa['id']),'method':_0xb79f('0x10')});case _0xb79f('0x56'):logger[_0xb79f('0xc')](_0xb79f('0x61'),_0xb79f('0x57'));emit(util[_0xb79f('0x1c')](_0xb79f('0x58'),_0x18e843[_0xb79f('0x13')]),_0xb79f('0x62'),{'uri':util[_0xb79f('0x1c')](_0xb79f('0x59'),_0x4f2505['remoteUri'][_0xb79f('0x5a')](_0xb79f('0x63'),''),_0x580caa['id'])});break;default:logger[_0xb79f('0x5b')]('[OUTBOUND]',_0xb79f('0x64'));}}})['catch'](function(_0x9c07de){logger['error'](_0xb79f('0x65'),util[_0xb79f('0x5d')](_0x9c07de,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x2ef525,_0x432981,_0x374f9c,_0x206591,_0x4b107b,_0x2d2d83){var _0x498550,_0xf39bc8;_0x2d2d83['remoteUri']=intUtil[_0xb79f('0x46')](_0x2d2d83[_0xb79f('0xf')]);_0x2d2d83[_0xb79f('0x47')]=intUtil[_0xb79f('0x46')](_0x2d2d83[_0xb79f('0x47')]);if(_0x4b107b&&_0x4b107b[_0xb79f('0x66')]){logger[_0xb79f('0xc')]('['+_0x432981['lastevent'][_0xb79f('0x67')]()+']',_0xb79f('0x49'));_0x432981[_0xb79f('0x4a')]=util[_0xb79f('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2d2d83[_0xb79f('0x47')],_0x432981[_0xb79f('0x4c')],md5(_0x432981['uniqueid']));}else{_0x432981['recordingURL']='';}headers[_0xb79f('0x68')]=getAuth(_0x2d2d83);return getUser(_0x2d2d83)['then'](function(_0x1d7400){_0x498550=_0x1d7400;logger[_0xb79f('0xc')]('The\x20User\x20ID\x20is:',_0x498550['id']);return getEndUser(_0x2d2d83,_0x432981[_0xb79f('0x4f')],_0x432981['calleridnum']);})['then'](function(_0x49b0ec){_0xf39bc8=_0x49b0ec;logger[_0xb79f('0xc')](_0xb79f('0x51'),_0xf39bc8['id']);return getTicket(_0x2d2d83,_0x498550,_0xf39bc8,_0x374f9c,_0x432981);})['then'](function(_0x2857d5){if(_0x2857d5){logger['info'](_0xb79f('0x52'),_0x2857d5['id']);}})[_0xb79f('0x69')](function(_0x4dffb8){logger[_0xb79f('0x5b')]('['+_0x432981[_0xb79f('0x6a')][_0xb79f('0x67')]()+']'+_0xb79f('0x6b'),util['inspect'](_0x4dffb8,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1d0d=['token','Basic\x20%s','toString','base64','[HTTP]','stringify','forEach','type','nameField','content','includes','string','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis','./util','../../../../config/environment','zendesk','defaults','localhost','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','type:user\x20role:agent\x20email:%s','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s'];(function(_0x23aa78,_0x25179c){var _0x5a81be=function(_0x47bb3f){while(--_0x47bb3f){_0x23aa78['push'](_0x23aa78['shift']());}};_0x5a81be(++_0x25179c);}(_0x1d0d,0x18a));var _0xd1d0=function(_0x189dc6,_0x1a9eea){_0x189dc6=_0x189dc6-0x0;var _0x1b8ac6=_0x1d0d[_0x189dc6];return _0x1b8ac6;};'use strict';var _=require(_0xd1d0('0x0'));var rp=require('request-promise');var md5=require(_0xd1d0('0x1'));var util=require(_0xd1d0('0x2'));var Redis=require(_0xd1d0('0x3'));var intUtil=require(_0xd1d0('0x4'));var config=require(_0xd1d0('0x5'));var logger=require('../../../../config/logger')(_0xd1d0('0x6'));config['redis']=_[_0xd1d0('0x7')](config['redis'],{'host':_0xd1d0('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xd1d0('0x9')]));function emit(_0x4a2ac7,_0x23fa62,_0x22989c){io['to'](_0x4a2ac7)[_0xd1d0('0xa')](_0x23fa62,_0x22989c);}var headers={'Content-Type':'application/json','Accept':_0xd1d0('0xb')};function getTicket(_0x269a15,_0x307f25,_0x5b0fa4,_0x176b19,_0x54192d){logger[_0xd1d0('0xc')](_0xd1d0('0xd'));return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0xf'),_0x269a15[_0xd1d0('0x10')]),'method':_0xd1d0('0x11'),'body':{'ticket':_[_0xd1d0('0x12')]({'requester_id':_0x5b0fa4['id'],'submitter_id':_0x307f25?_0x307f25['id']:undefined,'assignee_id':_0x307f25?_0x307f25['id']:undefined,'tags':getTags(_0x176b19['Tags'],'name'),'subject':intUtil[_0xd1d0('0x13')](_0x176b19[_0xd1d0('0x14')],_0x54192d,'\x20'),'description':intUtil[_0xd1d0('0x13')](_0x176b19[_0xd1d0('0x15')],_0x54192d,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x176b19[_0xd1d0('0x15')],_0x54192d,'\x0a')}},getCustomFields(_0x176b19['Fields'],_0x54192d))}})[_0xd1d0('0x16')](function(_0x14e0ed){logger[_0xd1d0('0xc')]('Ticket\x20created!');return _0x14e0ed[_0xd1d0('0x17')];});}function getUser(_0x4af4e5,_0x3e26f2){if(intUtil[_0xd1d0('0x18')](_0x3e26f2)){logger[_0xd1d0('0xc')](_0xd1d0('0x19'),_0x3e26f2);return request({'uri':util[_0xd1d0('0xe')]('%s/search.json',_0x4af4e5['remoteUri']),'qs':{'query':util[_0xd1d0('0xe')](_0xd1d0('0x1a'),_0x3e26f2)}})[_0xd1d0('0x16')](function(_0x522b15){if(_0x522b15['count']){logger[_0xd1d0('0xc')]('Agent\x20found!');return _[_0xd1d0('0x1b')](_0x522b15[_0xd1d0('0x1c')],{'email':_0x3e26f2,'role':_0xd1d0('0x1d')});}else{logger[_0xd1d0('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xd1d0('0x1e'),_0x4af4e5[_0xd1d0('0x10')])})[_0xd1d0('0x16')](function(_0x19c584){logger[_0xd1d0('0xc')](_0xd1d0('0x1f'));return _0x19c584[_0xd1d0('0x20')];});}});}else{logger['info'](_0xd1d0('0x21'));return request({'uri':util['format'](_0xd1d0('0x1e'),_0x4af4e5[_0xd1d0('0x10')])})[_0xd1d0('0x16')](function(_0x79bfbf){logger['info']('Admin\x20account\x20selected.');return _0x79bfbf[_0xd1d0('0x20')];});}}function getEndUser(_0x5b98c3,_0x288a97,_0x530cd4){logger[_0xd1d0('0xc')](_0xd1d0('0x22'),_0x530cd4);return request({'uri':util['format'](_0xd1d0('0x23'),_0x5b98c3[_0xd1d0('0x10')]),'qs':{'query':util['format'](_0xd1d0('0x24'),_0x530cd4)}})[_0xd1d0('0x16')](function(_0xe6a537){var _0x1332c5;if(_0xe6a537[_0xd1d0('0x1c')][_0xd1d0('0x25')]){_0xe6a537['results']=_[_0xd1d0('0x26')](_0xe6a537[_0xd1d0('0x1c')],{'suspended':![],'role':'end-user'});if(_0xe6a537[_0xd1d0('0x1c')][_0xd1d0('0x25')]){_0x1332c5=_[_0xd1d0('0x27')](_0xe6a537[_0xd1d0('0x1c')]);}}if(_0x1332c5){logger[_0xd1d0('0xc')]('Enduser\x20found!');return _0x1332c5;}else{logger[_0xd1d0('0xc')](_0xd1d0('0x28'));return request({'uri':util['format'](_0xd1d0('0x29'),_0x5b98c3['remoteUri']),'method':_0xd1d0('0x11'),'body':{'user':{'role':_0xd1d0('0x2a'),'name':util['format'](_0xd1d0('0x2b'),_0x288a97||_0x530cd4),'phone':_0x530cd4}}})['then'](function(_0x3504be){logger[_0xd1d0('0xc')](_0xd1d0('0x2c'));return _0x3504be[_0xd1d0('0x20')];});}});}function getAuth(_0x1856dd){var _0xc3f38d;if(_0x1856dd[_0xd1d0('0x2d')]===_0xd1d0('0x2e')){_0xc3f38d=util['format'](_0xd1d0('0x2f'),_0x1856dd[_0xd1d0('0x30')],_0x1856dd['password']);}else if(_0x1856dd['authType']==='token'){_0xc3f38d=util['format'](_0xd1d0('0x31'),_0x1856dd[_0xd1d0('0x30')],_0x1856dd[_0xd1d0('0x32')]);}return util[_0xd1d0('0xe')](_0xd1d0('0x33'),new Buffer(_0xc3f38d)[_0xd1d0('0x34')](_0xd1d0('0x35')));}function request(_0x42b420){logger['debug'](_0xd1d0('0x36'),JSON[_0xd1d0('0x37')](_0x42b420));return rp(_[_0xd1d0('0x7')](_0x42b420,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x2c49ef,_0x3b1e3){var _0x4b73f8=[];if(_0x2c49ef&&_0x2c49ef[_0xd1d0('0x25')]>0x0){_0x4b73f8=_['map'](_0x2c49ef,_0x3b1e3);}return _0x4b73f8;}function getCustomFields(_0x33aa2f,_0xf9133f){var _0x2487ed=[];var _0x44dab2={'custom_fields':[]};if(_0x33aa2f[_0xd1d0('0x25')]>0x0){_[_0xd1d0('0x38')](_0x33aa2f,function(_0x559ce5){if(_['includes'](['string','picklist'],_0x559ce5[_0xd1d0('0x39')])&&_0x559ce5[_0xd1d0('0x3a')]&&!_0x559ce5['customField']){_0x44dab2[_0x559ce5[_0xd1d0('0x3a')]['toLowerCase']()]=_0x559ce5[_0xd1d0('0x3b')][_0xd1d0('0x34')]();}else if(_[_0xd1d0('0x3c')]([_0xd1d0('0x3d'),'picklist'],_0x559ce5['type'])&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0x44dab2[_0xd1d0('0x40')][_0xd1d0('0x41')]({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0x559ce5[_0xd1d0('0x3b')][_0xd1d0('0x34')]()});}else if(_0x559ce5[_0xd1d0('0x39')]===_0xd1d0('0x42')&&_0x559ce5[_0xd1d0('0x43')]&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0xf9133f[_0x559ce5['variableName']]&&_0x44dab2[_0xd1d0('0x40')]['push']({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0xf9133f[_0x559ce5[_0xd1d0('0x43')]][_0xd1d0('0x34')]()});}else if(_0x559ce5['type']===_0xd1d0('0x44')&&_0x559ce5[_0xd1d0('0x45')]&&_0x559ce5[_0xd1d0('0x45')]['name']&&_0x559ce5[_0xd1d0('0x3e')]&&_0x559ce5[_0xd1d0('0x3f')]){_0xf9133f[_0x559ce5[_0xd1d0('0x45')][_0xd1d0('0x46')]['toLowerCase']()]&&_0x44dab2[_0xd1d0('0x40')][_0xd1d0('0x41')]({'id':_0x559ce5[_0xd1d0('0x3e')],'value':_0xf9133f[_0x559ce5['Variable'][_0xd1d0('0x46')]['toLowerCase']()][_0xd1d0('0x34')]()});}});}return _0x44dab2;}exports[_0xd1d0('0x47')]=function(_0x3abe88,_0x18e2e4,_0x3e79e1,_0x53d611,_0x4f3662,_0x5cda47){var _0x3b9726,_0x49c2bb;_0x5cda47[_0xd1d0('0x10')]=intUtil[_0xd1d0('0x48')](_0x5cda47[_0xd1d0('0x10')]);_0x5cda47[_0xd1d0('0x49')]=intUtil[_0xd1d0('0x48')](_0x5cda47['serverUrl']);if(_0x4f3662&&_0x4f3662[_0xd1d0('0x4a')]){logger['info'](_0xd1d0('0x4b'),_0xd1d0('0x4c'));_0x18e2e4[_0xd1d0('0x4d')]=util[_0xd1d0('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5cda47['serverUrl'],_0x18e2e4[_0xd1d0('0x4e')],md5(_0x18e2e4[_0xd1d0('0x4e')]));}else{_0x18e2e4[_0xd1d0('0x4d')]='';}headers[_0xd1d0('0x4f')]=getAuth(_0x5cda47);return getUser(_0x5cda47,_0x53d611['email'])['then'](function(_0x3c0046){_0x3b9726=_0x3c0046;logger['info']('The\x20User\x20ID\x20is:',_0x3b9726['id']);return getEndUser(_0x5cda47,_0x18e2e4[_0xd1d0('0x50')],_0x18e2e4[_0xd1d0('0x51')]);})['then'](function(_0x133973){_0x49c2bb=_0x133973;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x49c2bb['id']);return getTicket(_0x5cda47,_0x3b9726,_0x49c2bb,_0x3e79e1,_0x18e2e4);})[_0xd1d0('0x16')](function(_0x49e120){if(_0x49e120){logger[_0xd1d0('0xc')](_0xd1d0('0x53'),_0x49e120['id']);switch(_0x5cda47[_0xd1d0('0x39')]){case _0xd1d0('0x54'):logger[_0xd1d0('0xc')]('[QUEUE]',_0xd1d0('0x55'));return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0x56'),_0x5cda47[_0xd1d0('0x10')],_0x3b9726['id'],_0x49e120['id']),'method':_0xd1d0('0x11')});case _0xd1d0('0x57'):logger[_0xd1d0('0xc')](_0xd1d0('0x4b'),_0xd1d0('0x58'));emit(util[_0xd1d0('0xe')](_0xd1d0('0x59'),_0x53d611['name']),_0xd1d0('0x5a'),{'uri':util[_0xd1d0('0xe')](_0xd1d0('0x5b'),_0x5cda47[_0xd1d0('0x10')]['replace'](_0xd1d0('0x5c'),''),_0x49e120['id'])});break;default:logger['error']('[QUEUE]',_0xd1d0('0x5d'));}}})[_0xd1d0('0x5e')](function(_0x567c66){logger['error'](_0xd1d0('0x5f'),util[_0xd1d0('0x60')](_0x567c66,{'showHidden':!![],'depth':null}));});};exports[_0xd1d0('0x61')]=function(_0x55e026,_0x1e70d5,_0x131bd0,_0x2a9d00,_0x4a947d,_0x378a0f,_0x3427b1){var _0x472613,_0x32ed4a;_0x378a0f[_0xd1d0('0x10')]=intUtil[_0xd1d0('0x48')](_0x378a0f['remoteUri']);_0x378a0f[_0xd1d0('0x49')]=intUtil[_0xd1d0('0x48')](_0x378a0f[_0xd1d0('0x49')]);if(_0x3427b1&&_0x3427b1[_0xd1d0('0x62')]&&_0x3427b1[_0xd1d0('0x62')]!==_0xd1d0('0x63')){logger[_0xd1d0('0xc')](_0xd1d0('0x64'),_0xd1d0('0x4c'));_0x1e70d5[_0xd1d0('0x4d')]=util['format'](_0xd1d0('0x65'),_0x378a0f[_0xd1d0('0x49')],_0x1e70d5[_0xd1d0('0x4e')],md5(_0x1e70d5[_0xd1d0('0x4e')]));}headers[_0xd1d0('0x4f')]=getAuth(_0x378a0f);return getUser(_0x378a0f,_0x2a9d00['email'])[_0xd1d0('0x16')](function(_0x140e86){_0x472613=_0x140e86;logger['info'](_0xd1d0('0x66'),_0x472613['id']);return getEndUser(_0x378a0f,_0x1e70d5[_0xd1d0('0x67')],_0x1e70d5[_0xd1d0('0x68')]);})[_0xd1d0('0x16')](function(_0x4ff9d9){_0x32ed4a=_0x4ff9d9;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x32ed4a['id']);return getTicket(_0x378a0f,_0x472613,_0x32ed4a,_0x131bd0,_0x1e70d5);})[_0xd1d0('0x16')](function(_0x5c24a6){if(_0x5c24a6){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5c24a6['id']);switch(_0x378a0f['type']){case _0xd1d0('0x54'):logger[_0xd1d0('0xc')](_0xd1d0('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xd1d0('0xe')](_0xd1d0('0x56'),_0x378a0f[_0xd1d0('0x10')],_0x472613['id'],_0x5c24a6['id']),'method':_0xd1d0('0x11')});case'newTab':logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd1d0('0xe')](_0xd1d0('0x59'),_0x2a9d00[_0xd1d0('0x46')]),_0xd1d0('0x5a'),{'uri':util[_0xd1d0('0xe')](_0xd1d0('0x5b'),_0x378a0f['remoteUri']['replace'](_0xd1d0('0x5c'),''),_0x5c24a6['id'])});break;default:logger[_0xd1d0('0x69')]('[OUTBOUND]',_0xd1d0('0x5d'));}}})[_0xd1d0('0x5e')](function(_0x389886){logger[_0xd1d0('0x69')](_0xd1d0('0x6a'),util[_0xd1d0('0x60')](_0x389886,{'showHidden':!![],'depth':null}));});};exports[_0xd1d0('0x6b')]=function(_0x1a633f,_0x5cb6b7,_0x45c0fb,_0x169ee4,_0xcfdef2,_0x1230ff){var _0x45d9e0,_0x5b34e5;_0x1230ff['remoteUri']=intUtil[_0xd1d0('0x48')](_0x1230ff['remoteUri']);_0x1230ff[_0xd1d0('0x49')]=intUtil['stripTrailingSlash'](_0x1230ff[_0xd1d0('0x49')]);if(_0xcfdef2&&_0xcfdef2['monitor_format']){logger[_0xd1d0('0xc')]('['+_0x5cb6b7[_0xd1d0('0x6c')][_0xd1d0('0x6d')]()+']',_0xd1d0('0x4c'));_0x5cb6b7['recordingURL']=util[_0xd1d0('0xe')](_0xd1d0('0x65'),_0x1230ff[_0xd1d0('0x49')],_0x5cb6b7['uniqueid'],md5(_0x5cb6b7[_0xd1d0('0x4e')]));}else{_0x5cb6b7[_0xd1d0('0x4d')]='';}headers[_0xd1d0('0x4f')]=getAuth(_0x1230ff);return getUser(_0x1230ff)[_0xd1d0('0x16')](function(_0x4f6a05){_0x45d9e0=_0x4f6a05;logger[_0xd1d0('0xc')](_0xd1d0('0x66'),_0x45d9e0['id']);return getEndUser(_0x1230ff,_0x5cb6b7[_0xd1d0('0x50')],_0x5cb6b7[_0xd1d0('0x51')]);})['then'](function(_0x2e3e65){_0x5b34e5=_0x2e3e65;logger[_0xd1d0('0xc')](_0xd1d0('0x52'),_0x5b34e5['id']);return getTicket(_0x1230ff,_0x45d9e0,_0x5b34e5,_0x45c0fb,_0x5cb6b7);})[_0xd1d0('0x16')](function(_0x303348){if(_0x303348){logger[_0xd1d0('0xc')](_0xd1d0('0x53'),_0x303348['id']);}})[_0xd1d0('0x5e')](function(_0x3d0e80){logger['error']('['+_0x5cb6b7[_0xd1d0('0x6c')]['toUpperCase']()+']'+_0xd1d0('0x6e'),util[_0xd1d0('0x60')](_0x3d0e80,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff