// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x885f=['calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','Displaying\x20ticket\x20to\x20agent...','newTab','error','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','md5','util','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','getString','Subjects','Descriptions','then','info','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','results','agent','%s/users/me.json','remoteUri','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','%s/token:%s','token','Basic\x20%s','base64','[HTTP]','stringify','defaults','map','type','string','nameField','customField','content','toString','idField','custom_fields','variable','variableName','push','customVariable','Variable','toLowerCase','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:'];(function(_0x2a3a4,_0x53edfd){var _0x5590d3=function(_0x55847a){while(--_0x55847a){_0x2a3a4['push'](_0x2a3a4['shift']());}};_0x5590d3(++_0x53edfd);}(_0x885f,0x8b));var _0xf885=function(_0x39c0fe,_0x285b08){_0x39c0fe=_0x39c0fe-0x0;var _0x381a92=_0x885f[_0x39c0fe];return _0x381a92;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xf885('0x0'));var util=require(_0xf885('0x1'));var Redis=require('ioredis');var intUtil=require(_0xf885('0x2'));var config=require(_0xf885('0x3'));var logger=require(_0xf885('0x4'))(_0xf885('0x5'));config[_0xf885('0x6')]=_['defaults'](config[_0xf885('0x6')],{'host':_0xf885('0x7'),'port':0x18eb});var io=require(_0xf885('0x8'))(new Redis(config[_0xf885('0x6')]));function emit(_0x2383db,_0x3aef5e,_0xbc79b9){io['to'](_0x2383db)[_0xf885('0x9')](_0x3aef5e,_0xbc79b9);}var headers={'Content-Type':_0xf885('0xa'),'Accept':_0xf885('0xa')};function getTicket(_0x46f931,_0x13f9ef,_0x16d9c2,_0xfb8cd9,_0x3a5060){logger['info'](_0xf885('0xb'));return request({'uri':util[_0xf885('0xc')](_0xf885('0xd'),_0x46f931['remoteUri']),'method':_0xf885('0xe'),'body':{'ticket':_[_0xf885('0xf')]({'requester_id':_0x16d9c2['id'],'submitter_id':_0x13f9ef?_0x13f9ef['id']:undefined,'assignee_id':_0x13f9ef?_0x13f9ef['id']:undefined,'tags':getTags(_0xfb8cd9[_0xf885('0x10')],_0xf885('0x11')),'subject':intUtil[_0xf885('0x12')](_0xfb8cd9[_0xf885('0x13')],_0x3a5060,'\x20'),'description':intUtil[_0xf885('0x12')](_0xfb8cd9[_0xf885('0x14')],_0x3a5060,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0xfb8cd9[_0xf885('0x14')],_0x3a5060,'\x0a')}},getCustomFields(_0xfb8cd9['Fields'],_0x3a5060))}})[_0xf885('0x15')](function(_0x116d93){logger[_0xf885('0x16')](_0xf885('0x17'));return _0x116d93['ticket'];});}function getUser(_0x1410f4,_0x1a6916){if(intUtil[_0xf885('0x18')](_0x1a6916)){logger[_0xf885('0x16')](_0xf885('0x19'),_0x1a6916);return request({'uri':util[_0xf885('0xc')](_0xf885('0x1a'),_0x1410f4['remoteUri']),'qs':{'query':util[_0xf885('0xc')](_0xf885('0x1b'),_0x1a6916)}})['then'](function(_0x36afff){if(_0x36afff['count']){logger[_0xf885('0x16')](_0xf885('0x1c'));return _['find'](_0x36afff[_0xf885('0x1d')],{'email':_0x1a6916,'role':_0xf885('0x1e')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xf885('0x1f'),_0x1410f4[_0xf885('0x20')])})[_0xf885('0x15')](function(_0x9b55cf){logger[_0xf885('0x16')](_0xf885('0x21'));return _0x9b55cf[_0xf885('0x22')];});}});}else{logger[_0xf885('0x16')](_0xf885('0x23'));return request({'uri':util[_0xf885('0xc')](_0xf885('0x1f'),_0x1410f4[_0xf885('0x20')])})[_0xf885('0x15')](function(_0x4c22cf){logger[_0xf885('0x16')](_0xf885('0x21'));return _0x4c22cf[_0xf885('0x22')];});}}function getEndUser(_0x3fb886,_0xacd9c0,_0x2121f8){logger[_0xf885('0x16')](_0xf885('0x24'),_0x2121f8);return request({'uri':util[_0xf885('0xc')](_0xf885('0x1a'),_0x3fb886['remoteUri']),'qs':{'query':util[_0xf885('0xc')](_0xf885('0x25'),_0x2121f8)}})[_0xf885('0x15')](function(_0x14c3b9){var _0x3d2359;if(_0x14c3b9[_0xf885('0x1d')][_0xf885('0x26')]){_0x14c3b9['results']=_['filter'](_0x14c3b9[_0xf885('0x1d')],{'suspended':![],'role':_0xf885('0x27')});if(_0x14c3b9['results'][_0xf885('0x26')]){_0x3d2359=_[_0xf885('0x28')](_0x14c3b9[_0xf885('0x1d')]);}}if(_0x3d2359){logger['info'](_0xf885('0x29'));return _0x3d2359;}else{logger[_0xf885('0x16')](_0xf885('0x2a'));return request({'uri':util['format'](_0xf885('0x2b'),_0x3fb886[_0xf885('0x20')]),'method':_0xf885('0xe'),'body':{'user':{'role':_0xf885('0x27'),'name':util[_0xf885('0xc')](_0xf885('0x2c'),_0xacd9c0||_0x2121f8),'phone':_0x2121f8}}})[_0xf885('0x15')](function(_0x3bbe9a){logger[_0xf885('0x16')](_0xf885('0x2d'));return _0x3bbe9a[_0xf885('0x22')];});}});}function getAuth(_0x5d9473){var _0x1d6710;if(_0x5d9473[_0xf885('0x2e')]===_0xf885('0x2f')){_0x1d6710=util[_0xf885('0xc')]('%s:%s',_0x5d9473[_0xf885('0x30')],_0x5d9473['password']);}else if(_0x5d9473[_0xf885('0x2e')]==='token'){_0x1d6710=util['format'](_0xf885('0x31'),_0x5d9473['username'],_0x5d9473[_0xf885('0x32')]);}return util[_0xf885('0xc')](_0xf885('0x33'),new Buffer(_0x1d6710)['toString'](_0xf885('0x34')));}function request(_0x401a70){logger['debug'](_0xf885('0x35'),JSON[_0xf885('0x36')](_0x401a70));return rp(_[_0xf885('0x37')](_0x401a70,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x471141,_0x331848){var _0x388fa7=[];if(_0x471141&&_0x471141['length']>0x0){_0x388fa7=_[_0xf885('0x38')](_0x471141,_0x331848);}return _0x388fa7;}function getCustomFields(_0x4daf90,_0x396f6c){var _0x3591b3=[];var _0x5729d5={'custom_fields':[]};if(_0x4daf90['length']>0x0){_['forEach'](_0x4daf90,function(_0x2aea14){if(_0x2aea14[_0xf885('0x39')]===_0xf885('0x3a')&&_0x2aea14[_0xf885('0x3b')]&&!_0x2aea14[_0xf885('0x3c')]){_0x5729d5[_0x2aea14['nameField']['toLowerCase']()]=_0x2aea14[_0xf885('0x3d')][_0xf885('0x3e')]();}else if(_0x2aea14[_0xf885('0x39')]==='string'&&_0x2aea14[_0xf885('0x3f')]&&_0x2aea14[_0xf885('0x3c')]){_0x5729d5[_0xf885('0x40')]['push']({'id':_0x2aea14[_0xf885('0x3f')],'value':_0x2aea14['content'][_0xf885('0x3e')]()});}else if(_0x2aea14[_0xf885('0x39')]===_0xf885('0x41')&&_0x2aea14[_0xf885('0x42')]&&_0x2aea14['idField']&&_0x2aea14[_0xf885('0x3c')]){_0x396f6c[_0x2aea14['variableName']]&&_0x5729d5[_0xf885('0x40')][_0xf885('0x43')]({'id':_0x2aea14[_0xf885('0x3f')],'value':_0x396f6c[_0x2aea14[_0xf885('0x42')]]['toString']()});}else if(_0x2aea14[_0xf885('0x39')]===_0xf885('0x44')&&_0x2aea14[_0xf885('0x45')]&&_0x2aea14[_0xf885('0x45')][_0xf885('0x11')]&&_0x2aea14[_0xf885('0x3f')]&&_0x2aea14[_0xf885('0x3c')]){_0x396f6c[_0x2aea14[_0xf885('0x45')][_0xf885('0x11')][_0xf885('0x46')]()]&&_0x5729d5[_0xf885('0x40')][_0xf885('0x43')]({'id':_0x2aea14['idField'],'value':_0x396f6c[_0x2aea14['Variable'][_0xf885('0x11')][_0xf885('0x46')]()][_0xf885('0x3e')]()});}});}return _0x5729d5;}exports['queue']=function(_0x2afb49,_0x27078b,_0x2a6f5b,_0x150062,_0x1a0e50,_0x54c4f2){var _0x590fa2,_0x236bd6;_0x54c4f2[_0xf885('0x20')]=intUtil[_0xf885('0x47')](_0x54c4f2[_0xf885('0x20')]);_0x54c4f2[_0xf885('0x48')]=intUtil[_0xf885('0x47')](_0x54c4f2[_0xf885('0x48')]);if(_0x1a0e50&&_0x1a0e50[_0xf885('0x49')]){logger['info'](_0xf885('0x4a'),'Recording\x20is\x20enabled!');_0x27078b['recordingURL']=util[_0xf885('0xc')](_0xf885('0x4b'),_0x54c4f2['serverUrl'],_0x27078b[_0xf885('0x4c')],md5(_0x27078b[_0xf885('0x4c')]));}else{_0x27078b[_0xf885('0x4d')]='';}headers[_0xf885('0x4e')]=getAuth(_0x54c4f2);return getUser(_0x54c4f2,_0x150062[_0xf885('0x4f')])[_0xf885('0x15')](function(_0x1e8b73){_0x590fa2=_0x1e8b73;logger[_0xf885('0x16')](_0xf885('0x50'),_0x590fa2['id']);return getEndUser(_0x54c4f2,_0x27078b[_0xf885('0x51')],_0x27078b[_0xf885('0x52')]);})[_0xf885('0x15')](function(_0x5b574c){_0x236bd6=_0x5b574c;logger[_0xf885('0x16')](_0xf885('0x53'),_0x236bd6['id']);return getTicket(_0x54c4f2,_0x590fa2,_0x236bd6,_0x2a6f5b,_0x27078b);})[_0xf885('0x15')](function(_0x5547e5){if(_0x5547e5){logger[_0xf885('0x16')](_0xf885('0x54'),_0x5547e5['id']);switch(_0x54c4f2[_0xf885('0x39')]){case _0xf885('0x55'):logger['info'](_0xf885('0x4a'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xf885('0xc')](_0xf885('0x56'),_0x54c4f2[_0xf885('0x20')],_0x590fa2['id'],_0x5547e5['id']),'method':'POST'});case'newTab':logger[_0xf885('0x16')](_0xf885('0x4a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xf885('0xc')](_0xf885('0x57'),_0x150062[_0xf885('0x11')]),_0xf885('0x58'),{'uri':util[_0xf885('0xc')](_0xf885('0x59'),_0x54c4f2[_0xf885('0x20')][_0xf885('0x5a')](_0xf885('0x5b'),''),_0x5547e5['id'])});break;default:logger['error'](_0xf885('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xf885('0x5c')](function(_0x90553f){logger['error'](_0xf885('0x5d'),util[_0xf885('0x5e')](_0x90553f,{'showHidden':!![],'depth':null}));});};exports[_0xf885('0x5f')]=function(_0x1cd403,_0x472a00,_0x23da53,_0x414952,_0x5cc7bb,_0x4f0c55,_0x311c11){var _0x294066,_0x34c313;_0x4f0c55['remoteUri']=intUtil[_0xf885('0x47')](_0x4f0c55[_0xf885('0x20')]);_0x4f0c55[_0xf885('0x48')]=intUtil[_0xf885('0x47')](_0x4f0c55[_0xf885('0x48')]);if(_0x311c11&&_0x311c11[_0xf885('0x60')]&&_0x311c11['recordingFormat']!==_0xf885('0x61')){logger['info'](_0xf885('0x62'),_0xf885('0x63'));_0x472a00[_0xf885('0x4d')]=util[_0xf885('0xc')](_0xf885('0x4b'),_0x4f0c55[_0xf885('0x48')],_0x472a00[_0xf885('0x4c')],md5(_0x472a00[_0xf885('0x4c')]));}headers['Authorization']=getAuth(_0x4f0c55);return getUser(_0x4f0c55,_0x414952[_0xf885('0x4f')])['then'](function(_0x33edd0){_0x294066=_0x33edd0;logger[_0xf885('0x16')](_0xf885('0x50'),_0x294066['id']);return getEndUser(_0x4f0c55,_0x472a00[_0xf885('0x64')],_0x472a00['destcalleridnum']);})['then'](function(_0x1e3072){_0x34c313=_0x1e3072;logger[_0xf885('0x16')]('The\x20Enduser\x20ID\x20is:',_0x34c313['id']);return getTicket(_0x4f0c55,_0x294066,_0x34c313,_0x23da53,_0x472a00);})['then'](function(_0x1512c5){if(_0x1512c5){logger[_0xf885('0x16')](_0xf885('0x54'),_0x1512c5['id']);switch(_0x4f0c55[_0xf885('0x39')]){case _0xf885('0x55'):logger[_0xf885('0x16')]('[OUTBOUND]',_0xf885('0x65'));return request({'uri':util[_0xf885('0xc')](_0xf885('0x56'),_0x4f0c55[_0xf885('0x20')],_0x294066['id'],_0x1512c5['id']),'method':_0xf885('0xe')});case _0xf885('0x66'):logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xf885('0xc')](_0xf885('0x57'),_0x414952['name']),_0xf885('0x58'),{'uri':util[_0xf885('0xc')](_0xf885('0x59'),_0x4f0c55[_0xf885('0x20')][_0xf885('0x5a')](_0xf885('0x5b'),''),_0x1512c5['id'])});break;default:logger[_0xf885('0x67')](_0xf885('0x62'),_0xf885('0x68'));}}})[_0xf885('0x5c')](function(_0x18f3e9){logger[_0xf885('0x67')](_0xf885('0x69'),util['inspect'](_0x18f3e9,{'showHidden':!![],'depth':null}));});};exports[_0xf885('0x6a')]=function(_0x5ae12b,_0x39188f,_0x7f0ee,_0x2558d6,_0x3766c3,_0x5dcb28){var _0x3acd40,_0x3d9200;_0x5dcb28[_0xf885('0x20')]=intUtil[_0xf885('0x47')](_0x5dcb28[_0xf885('0x20')]);_0x5dcb28[_0xf885('0x48')]=intUtil['stripTrailingSlash'](_0x5dcb28[_0xf885('0x48')]);if(_0x3766c3&&_0x3766c3[_0xf885('0x49')]){logger['info']('['+_0x39188f[_0xf885('0x6b')]['toUpperCase']()+']',_0xf885('0x63'));_0x39188f['recordingURL']=util[_0xf885('0xc')](_0xf885('0x4b'),_0x5dcb28[_0xf885('0x48')],_0x39188f[_0xf885('0x4c')],md5(_0x39188f['uniqueid']));}else{_0x39188f[_0xf885('0x4d')]='';}headers['Authorization']=getAuth(_0x5dcb28);return getUser(_0x5dcb28)[_0xf885('0x15')](function(_0xd4d588){_0x3acd40=_0xd4d588;logger[_0xf885('0x16')](_0xf885('0x50'),_0x3acd40['id']);return getEndUser(_0x5dcb28,_0x39188f['calleridname'],_0x39188f[_0xf885('0x52')]);})['then'](function(_0x102560){_0x3d9200=_0x102560;logger['info'](_0xf885('0x53'),_0x3d9200['id']);return getTicket(_0x5dcb28,_0x3acd40,_0x3d9200,_0x7f0ee,_0x39188f);})[_0xf885('0x15')](function(_0x2bb856){if(_0x2bb856){logger['info']('The\x20Ticket\x20ID\x20is:',_0x2bb856['id']);}})['catch'](function(_0x3f2b08){logger[_0xf885('0x67')]('['+_0x39188f[_0xf885('0x6b')][_0xf885('0x6c')]()+']'+_0xf885('0x6d'),util[_0xf885('0x5e')](_0x3f2b08,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x3569=['../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','name','getString','Subjects','Descriptions','Fields','ticket','validateEmail','type:user\x20role:agent\x20email:%s','then','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','%s/search.json','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','password','username','token','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','includes','string','picklist','nameField','toLowerCase','content','idField','customField','custom_fields','push','variableName','type','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','integrationTab','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis'];(function(_0x19ac6e,_0x435862){var _0x1cdcf3=function(_0x23151c){while(--_0x23151c){_0x19ac6e['push'](_0x19ac6e['shift']());}};_0x1cdcf3(++_0x435862);}(_0x3569,0xd4));var _0x9356=function(_0x43e97d,_0x56a06b){_0x43e97d=_0x43e97d-0x0;var _0x424cd9=_0x3569[_0x43e97d];return _0x424cd9;};'use strict';var _=require(_0x9356('0x0'));var rp=require('request-promise');var md5=require(_0x9356('0x1'));var util=require(_0x9356('0x2'));var Redis=require(_0x9356('0x3'));var intUtil=require('./util');var config=require(_0x9356('0x4'));var logger=require(_0x9356('0x5'))(_0x9356('0x6'));config[_0x9356('0x7')]=_[_0x9356('0x8')](config[_0x9356('0x7')],{'host':_0x9356('0x9'),'port':0x18eb});var io=require(_0x9356('0xa'))(new Redis(config['redis']));function emit(_0xe30783,_0x29d622,_0x2ae4a4){io['to'](_0xe30783)[_0x9356('0xb')](_0x29d622,_0x2ae4a4);}var headers={'Content-Type':_0x9356('0xc'),'Accept':'application/json'};function getTicket(_0xb68d83,_0x5b4c4d,_0x2000a8,_0x159a4c,_0x3f23fa){logger[_0x9356('0xd')](_0x9356('0xe'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x10'),_0xb68d83[_0x9356('0x11')]),'method':_0x9356('0x12'),'body':{'ticket':_[_0x9356('0x13')]({'requester_id':_0x2000a8['id'],'submitter_id':_0x5b4c4d?_0x5b4c4d['id']:undefined,'assignee_id':_0x5b4c4d?_0x5b4c4d['id']:undefined,'tags':getTags(_0x159a4c['Tags'],_0x9356('0x14')),'subject':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x16')],_0x3f23fa,'\x20'),'description':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x17')],_0x3f23fa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x17')],_0x3f23fa,'\x0a')}},getCustomFields(_0x159a4c[_0x9356('0x18')],_0x3f23fa))}})['then'](function(_0x5e7630){logger[_0x9356('0xd')]('Ticket\x20created!');return _0x5e7630[_0x9356('0x19')];});}function getUser(_0x1cec2f,_0x481297){if(intUtil[_0x9356('0x1a')](_0x481297)){logger[_0x9356('0xd')]('Getting\x20agent\x20with\x20email',_0x481297);return request({'uri':util[_0x9356('0xf')]('%s/search.json',_0x1cec2f['remoteUri']),'qs':{'query':util[_0x9356('0xf')](_0x9356('0x1b'),_0x481297)}})[_0x9356('0x1c')](function(_0x3712ee){if(_0x3712ee[_0x9356('0x1d')]){logger[_0x9356('0xd')]('Agent\x20found!');return _[_0x9356('0x1e')](_0x3712ee[_0x9356('0x1f')],{'email':_0x481297,'role':_0x9356('0x20')});}else{logger[_0x9356('0xd')](_0x9356('0x21'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x22'),_0x1cec2f[_0x9356('0x11')])})[_0x9356('0x1c')](function(_0x594118){logger['info'](_0x9356('0x23'));return _0x594118[_0x9356('0x24')];});}});}else{logger['info'](_0x9356('0x21'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x22'),_0x1cec2f[_0x9356('0x11')])})['then'](function(_0x2585f4){logger[_0x9356('0xd')]('Admin\x20account\x20selected.');return _0x2585f4[_0x9356('0x24')];});}}function getEndUser(_0xee04db,_0x42fa2d,_0x4dd197){logger[_0x9356('0xd')](_0x9356('0x25'),_0x4dd197);return request({'uri':util['format'](_0x9356('0x26'),_0xee04db[_0x9356('0x11')]),'qs':{'query':util[_0x9356('0xf')]('type:user\x20role:end-user\x20phone:%s',_0x4dd197)}})['then'](function(_0xf95c70){var _0x5febf8;if(_0xf95c70[_0x9356('0x1f')]['length']){_0xf95c70[_0x9356('0x1f')]=_['filter'](_0xf95c70[_0x9356('0x1f')],{'suspended':![],'role':_0x9356('0x27')});if(_0xf95c70[_0x9356('0x1f')][_0x9356('0x28')]){_0x5febf8=_[_0x9356('0x29')](_0xf95c70['results']);}}if(_0x5febf8){logger[_0x9356('0xd')]('Enduser\x20found!');return _0x5febf8;}else{logger[_0x9356('0xd')](_0x9356('0x2a'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x2b'),_0xee04db[_0x9356('0x11')]),'method':_0x9356('0x12'),'body':{'user':{'role':_0x9356('0x27'),'name':util['format'](_0x9356('0x2c'),_0x42fa2d||_0x4dd197),'phone':_0x4dd197}}})[_0x9356('0x1c')](function(_0x513ea9){logger['info'](_0x9356('0x2d'));return _0x513ea9['user'];});}});}function getAuth(_0x131568){var _0x24c01a;if(_0x131568[_0x9356('0x2e')]==='password'){_0x24c01a=util[_0x9356('0xf')](_0x9356('0x2f'),_0x131568['username'],_0x131568[_0x9356('0x30')]);}else if(_0x131568[_0x9356('0x2e')]==='token'){_0x24c01a=util['format']('%s/token:%s',_0x131568[_0x9356('0x31')],_0x131568[_0x9356('0x32')]);}return util['format'](_0x9356('0x33'),new Buffer(_0x24c01a)[_0x9356('0x34')](_0x9356('0x35')));}function request(_0xa7d0b){logger['debug'](_0x9356('0x36'),JSON[_0x9356('0x37')](_0xa7d0b));return rp(_[_0x9356('0x8')](_0xa7d0b,{'method':_0x9356('0x38'),'headers':headers,'json':!![]}));}function getTags(_0xdebe3e,_0xa17242){var _0x2c189b=[];if(_0xdebe3e&&_0xdebe3e[_0x9356('0x28')]>0x0){_0x2c189b=_['map'](_0xdebe3e,_0xa17242);}return _0x2c189b;}function getCustomFields(_0xea2ad6,_0x4caec7){var _0x462ae0=[];var _0x322954={'custom_fields':[]};if(_0xea2ad6['length']>0x0){_['forEach'](_0xea2ad6,function(_0x43af36){if(_[_0x9356('0x39')]([_0x9356('0x3a'),_0x9356('0x3b')],_0x43af36['type'])&&_0x43af36[_0x9356('0x3c')]&&!_0x43af36['customField']){_0x322954[_0x43af36[_0x9356('0x3c')][_0x9356('0x3d')]()]=_0x43af36[_0x9356('0x3e')]['toString']();}else if(_[_0x9356('0x39')]([_0x9356('0x3a'),_0x9356('0x3b')],_0x43af36['type'])&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x322954[_0x9356('0x41')][_0x9356('0x42')]({'id':_0x43af36[_0x9356('0x3f')],'value':_0x43af36[_0x9356('0x3e')][_0x9356('0x34')]()});}else if(_0x43af36['type']==='variable'&&_0x43af36[_0x9356('0x43')]&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x4caec7[_0x43af36[_0x9356('0x43')]]&&_0x322954[_0x9356('0x41')]['push']({'id':_0x43af36[_0x9356('0x3f')],'value':_0x4caec7[_0x43af36[_0x9356('0x43')]]['toString']()});}else if(_0x43af36[_0x9356('0x44')]===_0x9356('0x45')&&_0x43af36['Variable']&&_0x43af36['Variable']['name']&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x4caec7[_0x43af36[_0x9356('0x46')]['name'][_0x9356('0x3d')]()]&&_0x322954['custom_fields'][_0x9356('0x42')]({'id':_0x43af36[_0x9356('0x3f')],'value':_0x4caec7[_0x43af36[_0x9356('0x46')][_0x9356('0x14')][_0x9356('0x3d')]()][_0x9356('0x34')]()});}});}return _0x322954;}exports['queue']=function(_0x3ab5f0,_0x2df91a,_0xaeebd2,_0x1f7029,_0x438b68,_0x4acec7){var _0x4a23dd,_0x53ea4a;_0x4acec7['remoteUri']=intUtil[_0x9356('0x47')](_0x4acec7[_0x9356('0x11')]);_0x4acec7['serverUrl']=intUtil[_0x9356('0x47')](_0x4acec7[_0x9356('0x48')]);if(_0x438b68&&_0x438b68[_0x9356('0x49')]){logger['info']('[QUEUE]',_0x9356('0x4a'));_0x2df91a[_0x9356('0x4b')]=util[_0x9356('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4acec7[_0x9356('0x48')],_0x2df91a[_0x9356('0x4c')],md5(_0x2df91a[_0x9356('0x4c')]));}else{_0x2df91a['recordingURL']='';}headers[_0x9356('0x4d')]=getAuth(_0x4acec7);return getUser(_0x4acec7,_0x1f7029[_0x9356('0x4e')])[_0x9356('0x1c')](function(_0x53feef){_0x4a23dd=_0x53feef;logger['info'](_0x9356('0x4f'),_0x4a23dd['id']);return getEndUser(_0x4acec7,_0x2df91a[_0x9356('0x50')],_0x2df91a['calleridnum']);})['then'](function(_0x373abe){_0x53ea4a=_0x373abe;logger[_0x9356('0xd')](_0x9356('0x51'),_0x53ea4a['id']);return getTicket(_0x4acec7,_0x4a23dd,_0x53ea4a,_0xaeebd2,_0x2df91a);})[_0x9356('0x1c')](function(_0x1a43d9){if(_0x1a43d9){logger[_0x9356('0xd')](_0x9356('0x52'),_0x1a43d9['id']);switch(_0x4acec7[_0x9356('0x44')]){case'integrationTab':logger[_0x9356('0xd')](_0x9356('0x53'),_0x9356('0x54'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x55'),_0x4acec7[_0x9356('0x11')],_0x4a23dd['id'],_0x1a43d9['id']),'method':'POST'});case'newTab':logger[_0x9356('0xd')](_0x9356('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x9356('0xf')](_0x9356('0x56'),_0x1f7029['name']),'trigger:browser:url',{'uri':util[_0x9356('0xf')]('%s/agent/tickets/%s',_0x4acec7[_0x9356('0x11')][_0x9356('0x57')](_0x9356('0x58'),''),_0x1a43d9['id'])});break;default:logger[_0x9356('0x59')](_0x9356('0x53'),_0x9356('0x5a'));}}})['catch'](function(_0x54b117){logger['error'](_0x9356('0x5b'),util[_0x9356('0x5c')](_0x54b117,{'showHidden':!![],'depth':null}));});};exports[_0x9356('0x5d')]=function(_0xb27ef0,_0x1cca3a,_0x5d1f28,_0x33c2b1,_0x2b2878,_0x3faaf2,_0xaa9d60){var _0x180dbf,_0xb16e00;_0x3faaf2[_0x9356('0x11')]=intUtil[_0x9356('0x47')](_0x3faaf2[_0x9356('0x11')]);_0x3faaf2[_0x9356('0x48')]=intUtil['stripTrailingSlash'](_0x3faaf2[_0x9356('0x48')]);if(_0xaa9d60&&_0xaa9d60[_0x9356('0x5e')]&&_0xaa9d60[_0x9356('0x5e')]!=='none'){logger[_0x9356('0xd')](_0x9356('0x5f'),'Recording\x20is\x20enabled!');_0x1cca3a[_0x9356('0x4b')]=util['format'](_0x9356('0x60'),_0x3faaf2[_0x9356('0x48')],_0x1cca3a[_0x9356('0x4c')],md5(_0x1cca3a[_0x9356('0x4c')]));}headers[_0x9356('0x4d')]=getAuth(_0x3faaf2);return getUser(_0x3faaf2,_0x33c2b1['email'])[_0x9356('0x1c')](function(_0x41338a){_0x180dbf=_0x41338a;logger[_0x9356('0xd')](_0x9356('0x4f'),_0x180dbf['id']);return getEndUser(_0x3faaf2,_0x1cca3a[_0x9356('0x61')],_0x1cca3a['destcalleridnum']);})[_0x9356('0x1c')](function(_0x569fc5){_0xb16e00=_0x569fc5;logger['info'](_0x9356('0x51'),_0xb16e00['id']);return getTicket(_0x3faaf2,_0x180dbf,_0xb16e00,_0x5d1f28,_0x1cca3a);})[_0x9356('0x1c')](function(_0x3fabcc){if(_0x3fabcc){logger[_0x9356('0xd')]('The\x20Ticket\x20ID\x20is:',_0x3fabcc['id']);switch(_0x3faaf2[_0x9356('0x44')]){case _0x9356('0x62'):logger[_0x9356('0xd')](_0x9356('0x5f'),_0x9356('0x54'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3faaf2[_0x9356('0x11')],_0x180dbf['id'],_0x3fabcc['id']),'method':_0x9356('0x12')});case _0x9356('0x63'):logger[_0x9356('0xd')](_0x9356('0x5f'),_0x9356('0x64'));emit(util['format'](_0x9356('0x56'),_0x33c2b1[_0x9356('0x14')]),_0x9356('0x65'),{'uri':util[_0x9356('0xf')]('%s/agent/tickets/%s',_0x3faaf2[_0x9356('0x11')][_0x9356('0x57')](_0x9356('0x58'),''),_0x3fabcc['id'])});break;default:logger['error'](_0x9356('0x5f'),_0x9356('0x5a'));}}})[_0x9356('0x66')](function(_0x293b5c){logger[_0x9356('0x59')](_0x9356('0x67'),util[_0x9356('0x5c')](_0x293b5c,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x23271a,_0x26a9a0,_0x3bc588,_0x2106ab,_0x5aef1c,_0x12dac1){var _0x22ee78,_0x5cfb10;_0x12dac1['remoteUri']=intUtil[_0x9356('0x47')](_0x12dac1[_0x9356('0x11')]);_0x12dac1[_0x9356('0x48')]=intUtil[_0x9356('0x47')](_0x12dac1['serverUrl']);if(_0x5aef1c&&_0x5aef1c[_0x9356('0x49')]){logger['info']('['+_0x26a9a0['lastevent'][_0x9356('0x68')]()+']',_0x9356('0x4a'));_0x26a9a0[_0x9356('0x4b')]=util[_0x9356('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x12dac1[_0x9356('0x48')],_0x26a9a0[_0x9356('0x4c')],md5(_0x26a9a0['uniqueid']));}else{_0x26a9a0[_0x9356('0x4b')]='';}headers[_0x9356('0x4d')]=getAuth(_0x12dac1);return getUser(_0x12dac1)[_0x9356('0x1c')](function(_0x125a12){_0x22ee78=_0x125a12;logger[_0x9356('0xd')](_0x9356('0x4f'),_0x22ee78['id']);return getEndUser(_0x12dac1,_0x26a9a0['calleridname'],_0x26a9a0[_0x9356('0x69')]);})[_0x9356('0x1c')](function(_0x38a032){_0x5cfb10=_0x38a032;logger[_0x9356('0xd')](_0x9356('0x51'),_0x5cfb10['id']);return getTicket(_0x12dac1,_0x22ee78,_0x5cfb10,_0x3bc588,_0x26a9a0);})[_0x9356('0x1c')](function(_0x294513){if(_0x294513){logger[_0x9356('0xd')](_0x9356('0x52'),_0x294513['id']);}})[_0x9356('0x66')](function(_0x1a798d){logger[_0x9356('0x59')]('['+_0x26a9a0[_0x9356('0x6a')]['toUpperCase']()+']'+_0x9356('0x6b'),util[_0x9356('0x5c')](_0x1a798d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff