// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xdd37=['variableName','custom_fields','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','none','destcalleridnum','integrationTab','[OUTBOUND]','user:%s','%s/agent/tickets/%s','replace','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','toUpperCase','calleridname','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','user','authType','password','%s:%s','token','%s/token:%s','Basic\x20%s','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','push','variable'];(function(_0x162780,_0x47f2e2){var _0x1ea2dc=function(_0x123898){while(--_0x123898){_0x162780['push'](_0x162780['shift']());}};_0x1ea2dc(++_0x47f2e2);}(_0xdd37,0xa4));var _0x7dd3=function(_0x2b4411,_0x2625ed){_0x2b4411=_0x2b4411-0x0;var _0x8e41ef=_0xdd37[_0x2b4411];return _0x8e41ef;};'use strict';var _=require(_0x7dd3('0x0'));var rp=require(_0x7dd3('0x1'));var md5=require(_0x7dd3('0x2'));var util=require(_0x7dd3('0x3'));var Redis=require(_0x7dd3('0x4'));var intUtil=require(_0x7dd3('0x5'));var config=require('../../../../config/environment');var logger=require(_0x7dd3('0x6'))(_0x7dd3('0x7'));config['redis']=_[_0x7dd3('0x8')](config[_0x7dd3('0x9')],{'host':_0x7dd3('0xa'),'port':0x18eb});var io=require(_0x7dd3('0xb'))(new Redis(config[_0x7dd3('0x9')]));function emit(_0x456408,_0x163b2e,_0x4aa4f6){io['to'](_0x456408)[_0x7dd3('0xc')](_0x163b2e,_0x4aa4f6);}var headers={'Content-Type':_0x7dd3('0xd'),'Accept':'application/json'};function getTicket(_0x44a32a,_0x1bcc2d,_0x392f1c,_0x4aa6ba,_0x3aa3d8){logger[_0x7dd3('0xe')](_0x7dd3('0xf'));return request({'uri':util[_0x7dd3('0x10')](_0x7dd3('0x11'),_0x44a32a['remoteUri']),'method':_0x7dd3('0x12'),'body':{'ticket':_[_0x7dd3('0x13')]({'requester_id':_0x392f1c['id'],'submitter_id':_0x1bcc2d?_0x1bcc2d['id']:undefined,'assignee_id':_0x1bcc2d?_0x1bcc2d['id']:undefined,'tags':getTags(_0x4aa6ba[_0x7dd3('0x14')],_0x7dd3('0x15')),'subject':intUtil[_0x7dd3('0x16')](_0x4aa6ba[_0x7dd3('0x17')],_0x3aa3d8,'\x20'),'description':intUtil[_0x7dd3('0x16')](_0x4aa6ba[_0x7dd3('0x18')],_0x3aa3d8,'\x0a'),'comment':{'public':![],'body':intUtil[_0x7dd3('0x16')](_0x4aa6ba[_0x7dd3('0x18')],_0x3aa3d8,'\x0a')}},getCustomFields(_0x4aa6ba[_0x7dd3('0x19')],_0x3aa3d8))}})[_0x7dd3('0x1a')](function(_0x337fa3){logger[_0x7dd3('0xe')](_0x7dd3('0x1b'));return _0x337fa3[_0x7dd3('0x1c')];});}function getUser(_0x5f1063,_0x2bf05e){if(intUtil[_0x7dd3('0x1d')](_0x2bf05e)){logger[_0x7dd3('0xe')](_0x7dd3('0x1e'),_0x2bf05e);return request({'uri':util['format']('%s/search.json',_0x5f1063[_0x7dd3('0x1f')]),'qs':{'query':util[_0x7dd3('0x10')](_0x7dd3('0x20'),_0x2bf05e)}})['then'](function(_0x2a7309){if(_0x2a7309[_0x7dd3('0x21')]){logger[_0x7dd3('0xe')](_0x7dd3('0x22'));return _[_0x7dd3('0x23')](_0x2a7309[_0x7dd3('0x24')],{'email':_0x2bf05e,'role':_0x7dd3('0x25')});}else{logger[_0x7dd3('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x7dd3('0x10')](_0x7dd3('0x26'),_0x5f1063['remoteUri'])})[_0x7dd3('0x1a')](function(_0x44f61f){logger[_0x7dd3('0xe')](_0x7dd3('0x27'));return _0x44f61f['user'];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x7dd3('0x10')](_0x7dd3('0x26'),_0x5f1063['remoteUri'])})[_0x7dd3('0x1a')](function(_0x4b94c2){logger[_0x7dd3('0xe')](_0x7dd3('0x27'));return _0x4b94c2['user'];});}}function getEndUser(_0x327138,_0x155716,_0x2242f4){logger[_0x7dd3('0xe')](_0x7dd3('0x28'),_0x2242f4);return request({'uri':util[_0x7dd3('0x10')]('%s/search.json',_0x327138[_0x7dd3('0x1f')]),'qs':{'query':util['format'](_0x7dd3('0x29'),_0x2242f4)}})['then'](function(_0x10d9a0){var _0x4d58db;if(_0x10d9a0[_0x7dd3('0x24')][_0x7dd3('0x2a')]){_0x10d9a0[_0x7dd3('0x24')]=_['filter'](_0x10d9a0[_0x7dd3('0x24')],{'suspended':![],'role':_0x7dd3('0x2b')});if(_0x10d9a0['results']['length']){_0x4d58db=_[_0x7dd3('0x2c')](_0x10d9a0[_0x7dd3('0x24')]);}}if(_0x4d58db){logger[_0x7dd3('0xe')](_0x7dd3('0x2d'));return _0x4d58db;}else{logger[_0x7dd3('0xe')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0x7dd3('0x2e'),_0x327138[_0x7dd3('0x1f')]),'method':_0x7dd3('0x12'),'body':{'user':{'role':_0x7dd3('0x2b'),'name':util[_0x7dd3('0x10')](_0x7dd3('0x2f'),_0x155716||_0x2242f4),'phone':_0x2242f4}}})[_0x7dd3('0x1a')](function(_0x10886a){logger[_0x7dd3('0xe')]('Enduser\x20created.');return _0x10886a[_0x7dd3('0x30')];});}});}function getAuth(_0xa58ad1){var _0x1ad09b;if(_0xa58ad1[_0x7dd3('0x31')]===_0x7dd3('0x32')){_0x1ad09b=util[_0x7dd3('0x10')](_0x7dd3('0x33'),_0xa58ad1['username'],_0xa58ad1['password']);}else if(_0xa58ad1['authType']===_0x7dd3('0x34')){_0x1ad09b=util[_0x7dd3('0x10')](_0x7dd3('0x35'),_0xa58ad1['username'],_0xa58ad1[_0x7dd3('0x34')]);}return util[_0x7dd3('0x10')](_0x7dd3('0x36'),new Buffer(_0x1ad09b)['toString'](_0x7dd3('0x37')));}function request(_0x344f60){logger[_0x7dd3('0x38')](_0x7dd3('0x39'),JSON[_0x7dd3('0x3a')](_0x344f60));return rp(_['defaults'](_0x344f60,{'method':_0x7dd3('0x3b'),'headers':headers,'json':!![]}));}function getTags(_0x156f8d,_0x22f492){var _0xc4a637=[];if(_0x156f8d&&_0x156f8d[_0x7dd3('0x2a')]>0x0){_0xc4a637=_[_0x7dd3('0x3c')](_0x156f8d,_0x22f492);}return _0xc4a637;}function getCustomFields(_0x1d6ebe,_0x248c9d){var _0x4f6c52=[];var _0x9cae93={'custom_fields':[]};if(_0x1d6ebe[_0x7dd3('0x2a')]>0x0){_[_0x7dd3('0x3d')](_0x1d6ebe,function(_0x2240b2){if(_[_0x7dd3('0x3e')]([_0x7dd3('0x3f'),_0x7dd3('0x40')],_0x2240b2[_0x7dd3('0x41')])&&_0x2240b2[_0x7dd3('0x42')]&&!_0x2240b2[_0x7dd3('0x43')]){_0x9cae93[_0x2240b2[_0x7dd3('0x42')][_0x7dd3('0x44')]()]=_0x2240b2[_0x7dd3('0x45')][_0x7dd3('0x46')]();}else if(_[_0x7dd3('0x3e')]([_0x7dd3('0x3f'),_0x7dd3('0x40')],_0x2240b2[_0x7dd3('0x41')])&&_0x2240b2[_0x7dd3('0x47')]&&_0x2240b2['customField']){_0x9cae93['custom_fields'][_0x7dd3('0x48')]({'id':_0x2240b2[_0x7dd3('0x47')],'value':_0x2240b2[_0x7dd3('0x45')][_0x7dd3('0x46')]()});}else if(_0x2240b2[_0x7dd3('0x41')]===_0x7dd3('0x49')&&_0x2240b2['variableName']&&_0x2240b2[_0x7dd3('0x47')]&&_0x2240b2['customField']){_0x248c9d[_0x2240b2[_0x7dd3('0x4a')]]&&_0x9cae93[_0x7dd3('0x4b')][_0x7dd3('0x48')]({'id':_0x2240b2[_0x7dd3('0x47')],'value':_0x248c9d[_0x2240b2[_0x7dd3('0x4a')]][_0x7dd3('0x46')]()});}else if(_0x2240b2[_0x7dd3('0x41')]===_0x7dd3('0x4c')&&_0x2240b2['Variable']&&_0x2240b2['Variable']['name']&&_0x2240b2[_0x7dd3('0x47')]&&_0x2240b2['customField']){_0x248c9d[_0x2240b2[_0x7dd3('0x4d')][_0x7dd3('0x15')][_0x7dd3('0x44')]()]&&_0x9cae93[_0x7dd3('0x4b')][_0x7dd3('0x48')]({'id':_0x2240b2['idField'],'value':_0x248c9d[_0x2240b2[_0x7dd3('0x4d')][_0x7dd3('0x15')]['toLowerCase']()][_0x7dd3('0x46')]()});}});}return _0x9cae93;}exports[_0x7dd3('0x4e')]=function(_0x2b9889,_0x2907a3,_0x1a4233,_0x303426,_0x121f54,_0x2e5d1e){var _0x2049f1,_0x2e5f17;_0x2e5d1e[_0x7dd3('0x1f')]=intUtil[_0x7dd3('0x4f')](_0x2e5d1e[_0x7dd3('0x1f')]);_0x2e5d1e[_0x7dd3('0x50')]=intUtil[_0x7dd3('0x4f')](_0x2e5d1e[_0x7dd3('0x50')]);if(_0x121f54&&_0x121f54[_0x7dd3('0x51')]){logger[_0x7dd3('0xe')](_0x7dd3('0x52'),_0x7dd3('0x53'));_0x2907a3[_0x7dd3('0x54')]=util[_0x7dd3('0x10')](_0x7dd3('0x55'),_0x2e5d1e[_0x7dd3('0x50')],_0x2907a3[_0x7dd3('0x56')],md5(_0x2907a3[_0x7dd3('0x56')]));}else{_0x2907a3[_0x7dd3('0x54')]='';}headers[_0x7dd3('0x57')]=getAuth(_0x2e5d1e);return getUser(_0x2e5d1e,_0x303426[_0x7dd3('0x58')])[_0x7dd3('0x1a')](function(_0x2fb26f){_0x2049f1=_0x2fb26f;logger[_0x7dd3('0xe')](_0x7dd3('0x59'),_0x2049f1['id']);return getEndUser(_0x2e5d1e,_0x2907a3['calleridname'],_0x2907a3[_0x7dd3('0x5a')]);})['then'](function(_0x55d332){_0x2e5f17=_0x55d332;logger['info'](_0x7dd3('0x5b'),_0x2e5f17['id']);return getTicket(_0x2e5d1e,_0x2049f1,_0x2e5f17,_0x1a4233,_0x2907a3);})[_0x7dd3('0x1a')](function(_0x30138b){if(_0x30138b){logger['info'](_0x7dd3('0x5c'),_0x30138b['id']);switch(_0x2e5d1e['type']){case'integrationTab':logger['info'](_0x7dd3('0x52'),_0x7dd3('0x5d'));return request({'uri':util[_0x7dd3('0x10')](_0x7dd3('0x5e'),_0x2e5d1e[_0x7dd3('0x1f')],_0x2049f1['id'],_0x30138b['id']),'method':'POST'});case _0x7dd3('0x5f'):logger['info'](_0x7dd3('0x52'),_0x7dd3('0x60'));emit(util[_0x7dd3('0x10')]('user:%s',_0x303426['name']),_0x7dd3('0x61'),{'uri':util[_0x7dd3('0x10')]('%s/agent/tickets/%s',_0x2e5d1e[_0x7dd3('0x1f')]['replace'](_0x7dd3('0x62'),''),_0x30138b['id'])});break;default:logger[_0x7dd3('0x63')](_0x7dd3('0x52'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x7dd3('0x64')](function(_0x303fb9){logger['error'](_0x7dd3('0x65'),util['inspect'](_0x303fb9,{'showHidden':!![],'depth':null}));});};exports[_0x7dd3('0x66')]=function(_0x2b8508,_0x1364da,_0x4d4c99,_0x269719,_0x375f52,_0x53dd67,_0x2e3504){var _0x5e2047,_0x2e775b;_0x53dd67[_0x7dd3('0x1f')]=intUtil[_0x7dd3('0x4f')](_0x53dd67[_0x7dd3('0x1f')]);_0x53dd67[_0x7dd3('0x50')]=intUtil[_0x7dd3('0x4f')](_0x53dd67['serverUrl']);if(_0x2e3504&&_0x2e3504['recordingFormat']&&_0x2e3504[_0x7dd3('0x67')]!==_0x7dd3('0x68')){logger[_0x7dd3('0xe')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x1364da[_0x7dd3('0x54')]=util[_0x7dd3('0x10')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x53dd67[_0x7dd3('0x50')],_0x1364da[_0x7dd3('0x56')],md5(_0x1364da[_0x7dd3('0x56')]));}headers[_0x7dd3('0x57')]=getAuth(_0x53dd67);return getUser(_0x53dd67,_0x269719[_0x7dd3('0x58')])[_0x7dd3('0x1a')](function(_0x54fdaa){_0x5e2047=_0x54fdaa;logger[_0x7dd3('0xe')]('The\x20User\x20ID\x20is:',_0x5e2047['id']);return getEndUser(_0x53dd67,_0x1364da['destcalleridname'],_0x1364da[_0x7dd3('0x69')]);})[_0x7dd3('0x1a')](function(_0x5c4bae){_0x2e775b=_0x5c4bae;logger[_0x7dd3('0xe')](_0x7dd3('0x5b'),_0x2e775b['id']);return getTicket(_0x53dd67,_0x5e2047,_0x2e775b,_0x4d4c99,_0x1364da);})['then'](function(_0x4ceb95){if(_0x4ceb95){logger[_0x7dd3('0xe')](_0x7dd3('0x5c'),_0x4ceb95['id']);switch(_0x53dd67['type']){case _0x7dd3('0x6a'):logger[_0x7dd3('0xe')](_0x7dd3('0x6b'),_0x7dd3('0x5d'));return request({'uri':util['format'](_0x7dd3('0x5e'),_0x53dd67[_0x7dd3('0x1f')],_0x5e2047['id'],_0x4ceb95['id']),'method':_0x7dd3('0x12')});case _0x7dd3('0x5f'):logger[_0x7dd3('0xe')](_0x7dd3('0x6b'),_0x7dd3('0x60'));emit(util[_0x7dd3('0x10')](_0x7dd3('0x6c'),_0x269719['name']),'trigger:browser:url',{'uri':util['format'](_0x7dd3('0x6d'),_0x53dd67[_0x7dd3('0x1f')][_0x7dd3('0x6e')](_0x7dd3('0x62'),''),_0x4ceb95['id'])});break;default:logger[_0x7dd3('0x63')](_0x7dd3('0x6b'),_0x7dd3('0x6f'));}}})['catch'](function(_0x434138){logger['error'](_0x7dd3('0x70'),util[_0x7dd3('0x71')](_0x434138,{'showHidden':!![],'depth':null}));});};exports[_0x7dd3('0x72')]=function(_0x454394,_0x2ec866,_0xf40795,_0x408cdd,_0x1a22cc,_0x5b691b){var _0x3910a5,_0x4d13eb;_0x5b691b[_0x7dd3('0x1f')]=intUtil[_0x7dd3('0x4f')](_0x5b691b['remoteUri']);_0x5b691b[_0x7dd3('0x50')]=intUtil[_0x7dd3('0x4f')](_0x5b691b[_0x7dd3('0x50')]);if(_0x1a22cc&&_0x1a22cc[_0x7dd3('0x51')]){logger['info']('['+_0x2ec866['lastevent'][_0x7dd3('0x73')]()+']',_0x7dd3('0x53'));_0x2ec866[_0x7dd3('0x54')]=util['format'](_0x7dd3('0x55'),_0x5b691b[_0x7dd3('0x50')],_0x2ec866[_0x7dd3('0x56')],md5(_0x2ec866[_0x7dd3('0x56')]));}else{_0x2ec866['recordingURL']='';}headers[_0x7dd3('0x57')]=getAuth(_0x5b691b);return getUser(_0x5b691b)['then'](function(_0x1e4d29){_0x3910a5=_0x1e4d29;logger['info'](_0x7dd3('0x59'),_0x3910a5['id']);return getEndUser(_0x5b691b,_0x2ec866[_0x7dd3('0x74')],_0x2ec866['calleridnum']);})[_0x7dd3('0x1a')](function(_0x65efd){_0x4d13eb=_0x65efd;logger[_0x7dd3('0xe')](_0x7dd3('0x5b'),_0x4d13eb['id']);return getTicket(_0x5b691b,_0x3910a5,_0x4d13eb,_0xf40795,_0x2ec866);})[_0x7dd3('0x1a')](function(_0xb31b62){if(_0xb31b62){logger['info'](_0x7dd3('0x5c'),_0xb31b62['id']);}})[_0x7dd3('0x64')](function(_0x4ec84e){logger[_0x7dd3('0x63')]('['+_0x2ec866[_0x7dd3('0x75')][_0x7dd3('0x73')]()+']'+_0x7dd3('0x76'),util[_0x7dd3('0x71')](_0x4ec84e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x3569=['../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','name','getString','Subjects','Descriptions','Fields','ticket','validateEmail','type:user\x20role:agent\x20email:%s','then','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','%s/search.json','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','password','username','token','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','includes','string','picklist','nameField','toLowerCase','content','idField','customField','custom_fields','push','variableName','type','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','integrationTab','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis'];(function(_0x19ac6e,_0x435862){var _0x1cdcf3=function(_0x23151c){while(--_0x23151c){_0x19ac6e['push'](_0x19ac6e['shift']());}};_0x1cdcf3(++_0x435862);}(_0x3569,0xd4));var _0x9356=function(_0x43e97d,_0x56a06b){_0x43e97d=_0x43e97d-0x0;var _0x424cd9=_0x3569[_0x43e97d];return _0x424cd9;};'use strict';var _=require(_0x9356('0x0'));var rp=require('request-promise');var md5=require(_0x9356('0x1'));var util=require(_0x9356('0x2'));var Redis=require(_0x9356('0x3'));var intUtil=require('./util');var config=require(_0x9356('0x4'));var logger=require(_0x9356('0x5'))(_0x9356('0x6'));config[_0x9356('0x7')]=_[_0x9356('0x8')](config[_0x9356('0x7')],{'host':_0x9356('0x9'),'port':0x18eb});var io=require(_0x9356('0xa'))(new Redis(config['redis']));function emit(_0xe30783,_0x29d622,_0x2ae4a4){io['to'](_0xe30783)[_0x9356('0xb')](_0x29d622,_0x2ae4a4);}var headers={'Content-Type':_0x9356('0xc'),'Accept':'application/json'};function getTicket(_0xb68d83,_0x5b4c4d,_0x2000a8,_0x159a4c,_0x3f23fa){logger[_0x9356('0xd')](_0x9356('0xe'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x10'),_0xb68d83[_0x9356('0x11')]),'method':_0x9356('0x12'),'body':{'ticket':_[_0x9356('0x13')]({'requester_id':_0x2000a8['id'],'submitter_id':_0x5b4c4d?_0x5b4c4d['id']:undefined,'assignee_id':_0x5b4c4d?_0x5b4c4d['id']:undefined,'tags':getTags(_0x159a4c['Tags'],_0x9356('0x14')),'subject':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x16')],_0x3f23fa,'\x20'),'description':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x17')],_0x3f23fa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x17')],_0x3f23fa,'\x0a')}},getCustomFields(_0x159a4c[_0x9356('0x18')],_0x3f23fa))}})['then'](function(_0x5e7630){logger[_0x9356('0xd')]('Ticket\x20created!');return _0x5e7630[_0x9356('0x19')];});}function getUser(_0x1cec2f,_0x481297){if(intUtil[_0x9356('0x1a')](_0x481297)){logger[_0x9356('0xd')]('Getting\x20agent\x20with\x20email',_0x481297);return request({'uri':util[_0x9356('0xf')]('%s/search.json',_0x1cec2f['remoteUri']),'qs':{'query':util[_0x9356('0xf')](_0x9356('0x1b'),_0x481297)}})[_0x9356('0x1c')](function(_0x3712ee){if(_0x3712ee[_0x9356('0x1d')]){logger[_0x9356('0xd')]('Agent\x20found!');return _[_0x9356('0x1e')](_0x3712ee[_0x9356('0x1f')],{'email':_0x481297,'role':_0x9356('0x20')});}else{logger[_0x9356('0xd')](_0x9356('0x21'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x22'),_0x1cec2f[_0x9356('0x11')])})[_0x9356('0x1c')](function(_0x594118){logger['info'](_0x9356('0x23'));return _0x594118[_0x9356('0x24')];});}});}else{logger['info'](_0x9356('0x21'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x22'),_0x1cec2f[_0x9356('0x11')])})['then'](function(_0x2585f4){logger[_0x9356('0xd')]('Admin\x20account\x20selected.');return _0x2585f4[_0x9356('0x24')];});}}function getEndUser(_0xee04db,_0x42fa2d,_0x4dd197){logger[_0x9356('0xd')](_0x9356('0x25'),_0x4dd197);return request({'uri':util['format'](_0x9356('0x26'),_0xee04db[_0x9356('0x11')]),'qs':{'query':util[_0x9356('0xf')]('type:user\x20role:end-user\x20phone:%s',_0x4dd197)}})['then'](function(_0xf95c70){var _0x5febf8;if(_0xf95c70[_0x9356('0x1f')]['length']){_0xf95c70[_0x9356('0x1f')]=_['filter'](_0xf95c70[_0x9356('0x1f')],{'suspended':![],'role':_0x9356('0x27')});if(_0xf95c70[_0x9356('0x1f')][_0x9356('0x28')]){_0x5febf8=_[_0x9356('0x29')](_0xf95c70['results']);}}if(_0x5febf8){logger[_0x9356('0xd')]('Enduser\x20found!');return _0x5febf8;}else{logger[_0x9356('0xd')](_0x9356('0x2a'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x2b'),_0xee04db[_0x9356('0x11')]),'method':_0x9356('0x12'),'body':{'user':{'role':_0x9356('0x27'),'name':util['format'](_0x9356('0x2c'),_0x42fa2d||_0x4dd197),'phone':_0x4dd197}}})[_0x9356('0x1c')](function(_0x513ea9){logger['info'](_0x9356('0x2d'));return _0x513ea9['user'];});}});}function getAuth(_0x131568){var _0x24c01a;if(_0x131568[_0x9356('0x2e')]==='password'){_0x24c01a=util[_0x9356('0xf')](_0x9356('0x2f'),_0x131568['username'],_0x131568[_0x9356('0x30')]);}else if(_0x131568[_0x9356('0x2e')]==='token'){_0x24c01a=util['format']('%s/token:%s',_0x131568[_0x9356('0x31')],_0x131568[_0x9356('0x32')]);}return util['format'](_0x9356('0x33'),new Buffer(_0x24c01a)[_0x9356('0x34')](_0x9356('0x35')));}function request(_0xa7d0b){logger['debug'](_0x9356('0x36'),JSON[_0x9356('0x37')](_0xa7d0b));return rp(_[_0x9356('0x8')](_0xa7d0b,{'method':_0x9356('0x38'),'headers':headers,'json':!![]}));}function getTags(_0xdebe3e,_0xa17242){var _0x2c189b=[];if(_0xdebe3e&&_0xdebe3e[_0x9356('0x28')]>0x0){_0x2c189b=_['map'](_0xdebe3e,_0xa17242);}return _0x2c189b;}function getCustomFields(_0xea2ad6,_0x4caec7){var _0x462ae0=[];var _0x322954={'custom_fields':[]};if(_0xea2ad6['length']>0x0){_['forEach'](_0xea2ad6,function(_0x43af36){if(_[_0x9356('0x39')]([_0x9356('0x3a'),_0x9356('0x3b')],_0x43af36['type'])&&_0x43af36[_0x9356('0x3c')]&&!_0x43af36['customField']){_0x322954[_0x43af36[_0x9356('0x3c')][_0x9356('0x3d')]()]=_0x43af36[_0x9356('0x3e')]['toString']();}else if(_[_0x9356('0x39')]([_0x9356('0x3a'),_0x9356('0x3b')],_0x43af36['type'])&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x322954[_0x9356('0x41')][_0x9356('0x42')]({'id':_0x43af36[_0x9356('0x3f')],'value':_0x43af36[_0x9356('0x3e')][_0x9356('0x34')]()});}else if(_0x43af36['type']==='variable'&&_0x43af36[_0x9356('0x43')]&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x4caec7[_0x43af36[_0x9356('0x43')]]&&_0x322954[_0x9356('0x41')]['push']({'id':_0x43af36[_0x9356('0x3f')],'value':_0x4caec7[_0x43af36[_0x9356('0x43')]]['toString']()});}else if(_0x43af36[_0x9356('0x44')]===_0x9356('0x45')&&_0x43af36['Variable']&&_0x43af36['Variable']['name']&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x4caec7[_0x43af36[_0x9356('0x46')]['name'][_0x9356('0x3d')]()]&&_0x322954['custom_fields'][_0x9356('0x42')]({'id':_0x43af36[_0x9356('0x3f')],'value':_0x4caec7[_0x43af36[_0x9356('0x46')][_0x9356('0x14')][_0x9356('0x3d')]()][_0x9356('0x34')]()});}});}return _0x322954;}exports['queue']=function(_0x3ab5f0,_0x2df91a,_0xaeebd2,_0x1f7029,_0x438b68,_0x4acec7){var _0x4a23dd,_0x53ea4a;_0x4acec7['remoteUri']=intUtil[_0x9356('0x47')](_0x4acec7[_0x9356('0x11')]);_0x4acec7['serverUrl']=intUtil[_0x9356('0x47')](_0x4acec7[_0x9356('0x48')]);if(_0x438b68&&_0x438b68[_0x9356('0x49')]){logger['info']('[QUEUE]',_0x9356('0x4a'));_0x2df91a[_0x9356('0x4b')]=util[_0x9356('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4acec7[_0x9356('0x48')],_0x2df91a[_0x9356('0x4c')],md5(_0x2df91a[_0x9356('0x4c')]));}else{_0x2df91a['recordingURL']='';}headers[_0x9356('0x4d')]=getAuth(_0x4acec7);return getUser(_0x4acec7,_0x1f7029[_0x9356('0x4e')])[_0x9356('0x1c')](function(_0x53feef){_0x4a23dd=_0x53feef;logger['info'](_0x9356('0x4f'),_0x4a23dd['id']);return getEndUser(_0x4acec7,_0x2df91a[_0x9356('0x50')],_0x2df91a['calleridnum']);})['then'](function(_0x373abe){_0x53ea4a=_0x373abe;logger[_0x9356('0xd')](_0x9356('0x51'),_0x53ea4a['id']);return getTicket(_0x4acec7,_0x4a23dd,_0x53ea4a,_0xaeebd2,_0x2df91a);})[_0x9356('0x1c')](function(_0x1a43d9){if(_0x1a43d9){logger[_0x9356('0xd')](_0x9356('0x52'),_0x1a43d9['id']);switch(_0x4acec7[_0x9356('0x44')]){case'integrationTab':logger[_0x9356('0xd')](_0x9356('0x53'),_0x9356('0x54'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x55'),_0x4acec7[_0x9356('0x11')],_0x4a23dd['id'],_0x1a43d9['id']),'method':'POST'});case'newTab':logger[_0x9356('0xd')](_0x9356('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x9356('0xf')](_0x9356('0x56'),_0x1f7029['name']),'trigger:browser:url',{'uri':util[_0x9356('0xf')]('%s/agent/tickets/%s',_0x4acec7[_0x9356('0x11')][_0x9356('0x57')](_0x9356('0x58'),''),_0x1a43d9['id'])});break;default:logger[_0x9356('0x59')](_0x9356('0x53'),_0x9356('0x5a'));}}})['catch'](function(_0x54b117){logger['error'](_0x9356('0x5b'),util[_0x9356('0x5c')](_0x54b117,{'showHidden':!![],'depth':null}));});};exports[_0x9356('0x5d')]=function(_0xb27ef0,_0x1cca3a,_0x5d1f28,_0x33c2b1,_0x2b2878,_0x3faaf2,_0xaa9d60){var _0x180dbf,_0xb16e00;_0x3faaf2[_0x9356('0x11')]=intUtil[_0x9356('0x47')](_0x3faaf2[_0x9356('0x11')]);_0x3faaf2[_0x9356('0x48')]=intUtil['stripTrailingSlash'](_0x3faaf2[_0x9356('0x48')]);if(_0xaa9d60&&_0xaa9d60[_0x9356('0x5e')]&&_0xaa9d60[_0x9356('0x5e')]!=='none'){logger[_0x9356('0xd')](_0x9356('0x5f'),'Recording\x20is\x20enabled!');_0x1cca3a[_0x9356('0x4b')]=util['format'](_0x9356('0x60'),_0x3faaf2[_0x9356('0x48')],_0x1cca3a[_0x9356('0x4c')],md5(_0x1cca3a[_0x9356('0x4c')]));}headers[_0x9356('0x4d')]=getAuth(_0x3faaf2);return getUser(_0x3faaf2,_0x33c2b1['email'])[_0x9356('0x1c')](function(_0x41338a){_0x180dbf=_0x41338a;logger[_0x9356('0xd')](_0x9356('0x4f'),_0x180dbf['id']);return getEndUser(_0x3faaf2,_0x1cca3a[_0x9356('0x61')],_0x1cca3a['destcalleridnum']);})[_0x9356('0x1c')](function(_0x569fc5){_0xb16e00=_0x569fc5;logger['info'](_0x9356('0x51'),_0xb16e00['id']);return getTicket(_0x3faaf2,_0x180dbf,_0xb16e00,_0x5d1f28,_0x1cca3a);})[_0x9356('0x1c')](function(_0x3fabcc){if(_0x3fabcc){logger[_0x9356('0xd')]('The\x20Ticket\x20ID\x20is:',_0x3fabcc['id']);switch(_0x3faaf2[_0x9356('0x44')]){case _0x9356('0x62'):logger[_0x9356('0xd')](_0x9356('0x5f'),_0x9356('0x54'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3faaf2[_0x9356('0x11')],_0x180dbf['id'],_0x3fabcc['id']),'method':_0x9356('0x12')});case _0x9356('0x63'):logger[_0x9356('0xd')](_0x9356('0x5f'),_0x9356('0x64'));emit(util['format'](_0x9356('0x56'),_0x33c2b1[_0x9356('0x14')]),_0x9356('0x65'),{'uri':util[_0x9356('0xf')]('%s/agent/tickets/%s',_0x3faaf2[_0x9356('0x11')][_0x9356('0x57')](_0x9356('0x58'),''),_0x3fabcc['id'])});break;default:logger['error'](_0x9356('0x5f'),_0x9356('0x5a'));}}})[_0x9356('0x66')](function(_0x293b5c){logger[_0x9356('0x59')](_0x9356('0x67'),util[_0x9356('0x5c')](_0x293b5c,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x23271a,_0x26a9a0,_0x3bc588,_0x2106ab,_0x5aef1c,_0x12dac1){var _0x22ee78,_0x5cfb10;_0x12dac1['remoteUri']=intUtil[_0x9356('0x47')](_0x12dac1[_0x9356('0x11')]);_0x12dac1[_0x9356('0x48')]=intUtil[_0x9356('0x47')](_0x12dac1['serverUrl']);if(_0x5aef1c&&_0x5aef1c[_0x9356('0x49')]){logger['info']('['+_0x26a9a0['lastevent'][_0x9356('0x68')]()+']',_0x9356('0x4a'));_0x26a9a0[_0x9356('0x4b')]=util[_0x9356('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x12dac1[_0x9356('0x48')],_0x26a9a0[_0x9356('0x4c')],md5(_0x26a9a0['uniqueid']));}else{_0x26a9a0[_0x9356('0x4b')]='';}headers[_0x9356('0x4d')]=getAuth(_0x12dac1);return getUser(_0x12dac1)[_0x9356('0x1c')](function(_0x125a12){_0x22ee78=_0x125a12;logger[_0x9356('0xd')](_0x9356('0x4f'),_0x22ee78['id']);return getEndUser(_0x12dac1,_0x26a9a0['calleridname'],_0x26a9a0[_0x9356('0x69')]);})[_0x9356('0x1c')](function(_0x38a032){_0x5cfb10=_0x38a032;logger[_0x9356('0xd')](_0x9356('0x51'),_0x5cfb10['id']);return getTicket(_0x12dac1,_0x22ee78,_0x5cfb10,_0x3bc588,_0x26a9a0);})[_0x9356('0x1c')](function(_0x294513){if(_0x294513){logger[_0x9356('0xd')](_0x9356('0x52'),_0x294513['id']);}})[_0x9356('0x66')](function(_0x1a798d){logger[_0x9356('0x59')]('['+_0x26a9a0[_0x9356('0x6a')]['toUpperCase']()+']'+_0x9356('0x6b'),util[_0x9356('0x5c')](_0x1a798d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff