Built motion from commit 00bf23f6.|2.6.16
[motion2.git] / server / services / ami / trigger / integration / zendesk.js
index cd7a23e..20d4f5e 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xadf8=['token','Basic\x20%s','toString','base64','debug','[HTTP]','defaults','length','map','forEach','includes','string','picklist','type','nameField','toLowerCase','idField','customField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','name','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','The\x20Ticket\x20ID\x20is:','lodash','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','info','%s/tickets.json','remoteUri','POST','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','format','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','%s:%s','username','password'];(function(_0x1c6ed5,_0x30afe1){var _0x792592=function(_0x17e1c0){while(--_0x17e1c0){_0x1c6ed5['push'](_0x1c6ed5['shift']());}};_0x792592(++_0x30afe1);}(_0xadf8,0xac));var _0x8adf=function(_0x330141,_0x1dd290){_0x330141=_0x330141-0x0;var _0x1b68a2=_0xadf8[_0x330141];return _0x1b68a2;};'use strict';var _=require(_0x8adf('0x0'));var rp=require(_0x8adf('0x1'));var md5=require('md5');var util=require('util');var Redis=require(_0x8adf('0x2'));var intUtil=require(_0x8adf('0x3'));var config=require(_0x8adf('0x4'));var logger=require(_0x8adf('0x5'))(_0x8adf('0x6'));config[_0x8adf('0x7')]=_['defaults'](config['redis'],{'host':_0x8adf('0x8'),'port':0x18eb});var io=require(_0x8adf('0x9'))(new Redis(config[_0x8adf('0x7')]));function emit(_0x53a39b,_0x49637c,_0x161722){io['to'](_0x53a39b)[_0x8adf('0xa')](_0x49637c,_0x161722);}var headers={'Content-Type':_0x8adf('0xb'),'Accept':_0x8adf('0xb')};function getTicket(_0x522296,_0x55d9dd,_0x2cf3b0,_0x2ec48b,_0x5ec789){logger[_0x8adf('0xc')]('Creating\x20new\x20ticket...');return request({'uri':util['format'](_0x8adf('0xd'),_0x522296[_0x8adf('0xe')]),'method':_0x8adf('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x2cf3b0['id'],'submitter_id':_0x55d9dd?_0x55d9dd['id']:undefined,'assignee_id':_0x55d9dd?_0x55d9dd['id']:undefined,'tags':getTags(_0x2ec48b[_0x8adf('0x10')],'name'),'subject':intUtil[_0x8adf('0x11')](_0x2ec48b[_0x8adf('0x12')],_0x5ec789,'\x20'),'description':intUtil[_0x8adf('0x11')](_0x2ec48b['Descriptions'],_0x5ec789,'\x0a'),'comment':{'public':![],'body':intUtil[_0x8adf('0x11')](_0x2ec48b[_0x8adf('0x13')],_0x5ec789,'\x0a')}},getCustomFields(_0x2ec48b[_0x8adf('0x14')],_0x5ec789))}})[_0x8adf('0x15')](function(_0x1145e7){logger[_0x8adf('0xc')](_0x8adf('0x16'));return _0x1145e7[_0x8adf('0x17')];});}function getUser(_0x36ec3f,_0x479ef4){if(intUtil['validateEmail'](_0x479ef4)){logger[_0x8adf('0xc')]('Getting\x20agent\x20with\x20email',_0x479ef4);return request({'uri':util[_0x8adf('0x18')]('%s/search.json',_0x36ec3f[_0x8adf('0xe')]),'qs':{'query':util['format'](_0x8adf('0x19'),_0x479ef4)}})[_0x8adf('0x15')](function(_0x1d7d8c){if(_0x1d7d8c[_0x8adf('0x1a')]){logger[_0x8adf('0xc')](_0x8adf('0x1b'));return _[_0x8adf('0x1c')](_0x1d7d8c[_0x8adf('0x1d')],{'email':_0x479ef4,'role':'agent'});}else{logger[_0x8adf('0xc')](_0x8adf('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x36ec3f[_0x8adf('0xe')])})[_0x8adf('0x15')](function(_0x3e68eb){logger['info'](_0x8adf('0x1f'));return _0x3e68eb[_0x8adf('0x20')];});}});}else{logger[_0x8adf('0xc')](_0x8adf('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x36ec3f[_0x8adf('0xe')])})['then'](function(_0x1220dd){logger[_0x8adf('0xc')](_0x8adf('0x1f'));return _0x1220dd[_0x8adf('0x20')];});}}function getEndUser(_0x2e7898,_0x4f9c17,_0x17d0e9){logger[_0x8adf('0xc')](_0x8adf('0x21'),_0x17d0e9);return request({'uri':util[_0x8adf('0x18')]('%s/search.json',_0x2e7898['remoteUri']),'qs':{'query':util[_0x8adf('0x18')](_0x8adf('0x22'),_0x17d0e9)}})[_0x8adf('0x15')](function(_0x1fef2a){var _0x7525a0;if(_0x1fef2a['results']['length']){_0x1fef2a['results']=_[_0x8adf('0x23')](_0x1fef2a[_0x8adf('0x1d')],{'suspended':![],'role':_0x8adf('0x24')});if(_0x1fef2a[_0x8adf('0x1d')]['length']){_0x7525a0=_[_0x8adf('0x25')](_0x1fef2a[_0x8adf('0x1d')]);}}if(_0x7525a0){logger[_0x8adf('0xc')](_0x8adf('0x26'));return _0x7525a0;}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x8adf('0x18')](_0x8adf('0x27'),_0x2e7898[_0x8adf('0xe')]),'method':_0x8adf('0xf'),'body':{'user':{'role':'end-user','name':util[_0x8adf('0x18')](_0x8adf('0x28'),_0x4f9c17||_0x17d0e9),'phone':_0x17d0e9}}})[_0x8adf('0x15')](function(_0x465834){logger['info']('Enduser\x20created.');return _0x465834[_0x8adf('0x20')];});}});}function getAuth(_0x597969){var _0x12e475;if(_0x597969['authType']==='password'){_0x12e475=util['format'](_0x8adf('0x29'),_0x597969[_0x8adf('0x2a')],_0x597969[_0x8adf('0x2b')]);}else if(_0x597969['authType']==='token'){_0x12e475=util[_0x8adf('0x18')]('%s/token:%s',_0x597969[_0x8adf('0x2a')],_0x597969[_0x8adf('0x2c')]);}return util[_0x8adf('0x18')](_0x8adf('0x2d'),new Buffer(_0x12e475)[_0x8adf('0x2e')](_0x8adf('0x2f')));}function request(_0xb9dc7a){logger[_0x8adf('0x30')](_0x8adf('0x31'),JSON['stringify'](_0xb9dc7a));return rp(_[_0x8adf('0x32')](_0xb9dc7a,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x3ea70e,_0x2e0bd4){var _0x211d81=[];if(_0x3ea70e&&_0x3ea70e[_0x8adf('0x33')]>0x0){_0x211d81=_[_0x8adf('0x34')](_0x3ea70e,_0x2e0bd4);}return _0x211d81;}function getCustomFields(_0x339910,_0x45b306){var _0x1d9770=[];var _0x1d8cb9={'custom_fields':[]};if(_0x339910[_0x8adf('0x33')]>0x0){_[_0x8adf('0x35')](_0x339910,function(_0x1f1279){if(_[_0x8adf('0x36')]([_0x8adf('0x37'),_0x8adf('0x38')],_0x1f1279[_0x8adf('0x39')])&&_0x1f1279[_0x8adf('0x3a')]&&!_0x1f1279['customField']){_0x1d8cb9[_0x1f1279[_0x8adf('0x3a')][_0x8adf('0x3b')]()]=_0x1f1279['content']['toString']();}else if(_[_0x8adf('0x36')]([_0x8adf('0x37'),'picklist'],_0x1f1279[_0x8adf('0x39')])&&_0x1f1279[_0x8adf('0x3c')]&&_0x1f1279[_0x8adf('0x3d')]){_0x1d8cb9[_0x8adf('0x3e')][_0x8adf('0x3f')]({'id':_0x1f1279[_0x8adf('0x3c')],'value':_0x1f1279[_0x8adf('0x40')][_0x8adf('0x2e')]()});}else if(_0x1f1279[_0x8adf('0x39')]===_0x8adf('0x41')&&_0x1f1279[_0x8adf('0x42')]&&_0x1f1279[_0x8adf('0x3c')]&&_0x1f1279[_0x8adf('0x3d')]){_0x45b306[_0x1f1279[_0x8adf('0x42')]]&&_0x1d8cb9['custom_fields']['push']({'id':_0x1f1279['idField'],'value':_0x45b306[_0x1f1279[_0x8adf('0x42')]]['toString']()});}else if(_0x1f1279[_0x8adf('0x39')]===_0x8adf('0x43')&&_0x1f1279[_0x8adf('0x44')]&&_0x1f1279[_0x8adf('0x44')]['name']&&_0x1f1279[_0x8adf('0x3c')]&&_0x1f1279['customField']){_0x45b306[_0x1f1279[_0x8adf('0x44')]['name'][_0x8adf('0x3b')]()]&&_0x1d8cb9[_0x8adf('0x3e')][_0x8adf('0x3f')]({'id':_0x1f1279[_0x8adf('0x3c')],'value':_0x45b306[_0x1f1279[_0x8adf('0x44')]['name'][_0x8adf('0x3b')]()]['toString']()});}});}return _0x1d8cb9;}exports[_0x8adf('0x45')]=function(_0x47f1a3,_0x4875e4,_0x4c6ad3,_0x40ec4b,_0x141c5e,_0x4d0626){var _0x3b2a2d,_0x15ae90;_0x4d0626[_0x8adf('0xe')]=intUtil[_0x8adf('0x46')](_0x4d0626[_0x8adf('0xe')]);_0x4d0626[_0x8adf('0x47')]=intUtil['stripTrailingSlash'](_0x4d0626[_0x8adf('0x47')]);if(_0x141c5e&&_0x141c5e[_0x8adf('0x48')]){logger[_0x8adf('0xc')](_0x8adf('0x49'),_0x8adf('0x4a'));_0x4875e4[_0x8adf('0x4b')]=util[_0x8adf('0x18')](_0x8adf('0x4c'),_0x4d0626[_0x8adf('0x47')],_0x4875e4[_0x8adf('0x4d')],md5(_0x4875e4['uniqueid']));}else{_0x4875e4[_0x8adf('0x4b')]='';}headers[_0x8adf('0x4e')]=getAuth(_0x4d0626);return getUser(_0x4d0626,_0x40ec4b['email'])[_0x8adf('0x15')](function(_0x4db8e9){_0x3b2a2d=_0x4db8e9;logger['info'](_0x8adf('0x4f'),_0x3b2a2d['id']);return getEndUser(_0x4d0626,_0x4875e4[_0x8adf('0x50')],_0x4875e4[_0x8adf('0x51')]);})[_0x8adf('0x15')](function(_0x3b2309){_0x15ae90=_0x3b2309;logger['info'](_0x8adf('0x52'),_0x15ae90['id']);return getTicket(_0x4d0626,_0x3b2a2d,_0x15ae90,_0x4c6ad3,_0x4875e4);})['then'](function(_0x590149){if(_0x590149){logger[_0x8adf('0xc')]('The\x20Ticket\x20ID\x20is:',_0x590149['id']);switch(_0x4d0626[_0x8adf('0x39')]){case _0x8adf('0x53'):logger[_0x8adf('0xc')](_0x8adf('0x49'),_0x8adf('0x54'));return request({'uri':util[_0x8adf('0x18')](_0x8adf('0x55'),_0x4d0626['remoteUri'],_0x3b2a2d['id'],_0x590149['id']),'method':_0x8adf('0xf')});case _0x8adf('0x56'):logger[_0x8adf('0xc')]('[QUEUE]',_0x8adf('0x57'));emit(util[_0x8adf('0x18')]('user:%s',_0x40ec4b[_0x8adf('0x58')]),_0x8adf('0x59'),{'uri':util[_0x8adf('0x18')](_0x8adf('0x5a'),_0x4d0626[_0x8adf('0xe')][_0x8adf('0x5b')](_0x8adf('0x5c'),''),_0x590149['id'])});break;default:logger[_0x8adf('0x5d')](_0x8adf('0x49'),_0x8adf('0x5e'));}}})[_0x8adf('0x5f')](function(_0x577b4c){logger[_0x8adf('0x5d')](_0x8adf('0x60'),util[_0x8adf('0x61')](_0x577b4c,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x14196e,_0x3960fe,_0x332d1c,_0x1f2b96,_0x51c2c1,_0x293f30,_0x3614cc){var _0x2ddd5a,_0x3f8474;_0x293f30[_0x8adf('0xe')]=intUtil[_0x8adf('0x46')](_0x293f30[_0x8adf('0xe')]);_0x293f30[_0x8adf('0x47')]=intUtil[_0x8adf('0x46')](_0x293f30['serverUrl']);if(_0x3614cc&&_0x3614cc[_0x8adf('0x62')]&&_0x3614cc[_0x8adf('0x62')]!==_0x8adf('0x63')){logger[_0x8adf('0xc')](_0x8adf('0x64'),_0x8adf('0x4a'));_0x3960fe[_0x8adf('0x4b')]=util[_0x8adf('0x18')](_0x8adf('0x4c'),_0x293f30[_0x8adf('0x47')],_0x3960fe[_0x8adf('0x4d')],md5(_0x3960fe[_0x8adf('0x4d')]));}headers[_0x8adf('0x4e')]=getAuth(_0x293f30);return getUser(_0x293f30,_0x1f2b96['email'])[_0x8adf('0x15')](function(_0x408dc5){_0x2ddd5a=_0x408dc5;logger[_0x8adf('0xc')](_0x8adf('0x4f'),_0x2ddd5a['id']);return getEndUser(_0x293f30,_0x3960fe[_0x8adf('0x65')],_0x3960fe[_0x8adf('0x66')]);})['then'](function(_0x275ec9){_0x3f8474=_0x275ec9;logger[_0x8adf('0xc')](_0x8adf('0x52'),_0x3f8474['id']);return getTicket(_0x293f30,_0x2ddd5a,_0x3f8474,_0x332d1c,_0x3960fe);})['then'](function(_0x4701e7){if(_0x4701e7){logger[_0x8adf('0xc')]('The\x20Ticket\x20ID\x20is:',_0x4701e7['id']);switch(_0x293f30['type']){case'integrationTab':logger[_0x8adf('0xc')](_0x8adf('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x8adf('0x18')](_0x8adf('0x55'),_0x293f30[_0x8adf('0xe')],_0x2ddd5a['id'],_0x4701e7['id']),'method':_0x8adf('0xf')});case _0x8adf('0x56'):logger[_0x8adf('0xc')](_0x8adf('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x1f2b96[_0x8adf('0x58')]),_0x8adf('0x59'),{'uri':util['format'](_0x8adf('0x5a'),_0x293f30['remoteUri'][_0x8adf('0x5b')](_0x8adf('0x5c'),''),_0x4701e7['id'])});break;default:logger[_0x8adf('0x5d')]('[OUTBOUND]',_0x8adf('0x5e'));}}})[_0x8adf('0x5f')](function(_0x3bdfd8){logger[_0x8adf('0x5d')](_0x8adf('0x67'),util['inspect'](_0x3bdfd8,{'showHidden':!![],'depth':null}));});};exports[_0x8adf('0x68')]=function(_0x3d36d3,_0x597729,_0x1cc9fd,_0x4046c9,_0x520d60,_0x14789d){var _0x3e4140,_0x135d02;_0x14789d[_0x8adf('0xe')]=intUtil['stripTrailingSlash'](_0x14789d[_0x8adf('0xe')]);_0x14789d[_0x8adf('0x47')]=intUtil[_0x8adf('0x46')](_0x14789d[_0x8adf('0x47')]);if(_0x520d60&&_0x520d60[_0x8adf('0x48')]){logger['info']('['+_0x597729[_0x8adf('0x69')][_0x8adf('0x6a')]()+']','Recording\x20is\x20enabled!');_0x597729[_0x8adf('0x4b')]=util[_0x8adf('0x18')](_0x8adf('0x4c'),_0x14789d[_0x8adf('0x47')],_0x597729['uniqueid'],md5(_0x597729['uniqueid']));}else{_0x597729['recordingURL']='';}headers[_0x8adf('0x4e')]=getAuth(_0x14789d);return getUser(_0x14789d)[_0x8adf('0x15')](function(_0x514b35){_0x3e4140=_0x514b35;logger[_0x8adf('0xc')](_0x8adf('0x4f'),_0x3e4140['id']);return getEndUser(_0x14789d,_0x597729[_0x8adf('0x50')],_0x597729['calleridnum']);})[_0x8adf('0x15')](function(_0x47d553){_0x135d02=_0x47d553;logger[_0x8adf('0xc')](_0x8adf('0x52'),_0x135d02['id']);return getTicket(_0x14789d,_0x3e4140,_0x135d02,_0x1cc9fd,_0x597729);})['then'](function(_0x1132f8){if(_0x1132f8){logger['info'](_0x8adf('0x6b'),_0x1132f8['id']);}})[_0x8adf('0x5f')](function(_0x4743ba){logger[_0x8adf('0x5d')]('['+_0x597729[_0x8adf('0x69')][_0x8adf('0x6a')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x8adf('0x61')](_0x4743ba,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x3569=['../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','name','getString','Subjects','Descriptions','Fields','ticket','validateEmail','type:user\x20role:agent\x20email:%s','then','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','%s/search.json','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','password','username','token','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','includes','string','picklist','nameField','toLowerCase','content','idField','customField','custom_fields','push','variableName','type','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','integrationTab','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis'];(function(_0x19ac6e,_0x435862){var _0x1cdcf3=function(_0x23151c){while(--_0x23151c){_0x19ac6e['push'](_0x19ac6e['shift']());}};_0x1cdcf3(++_0x435862);}(_0x3569,0xd4));var _0x9356=function(_0x43e97d,_0x56a06b){_0x43e97d=_0x43e97d-0x0;var _0x424cd9=_0x3569[_0x43e97d];return _0x424cd9;};'use strict';var _=require(_0x9356('0x0'));var rp=require('request-promise');var md5=require(_0x9356('0x1'));var util=require(_0x9356('0x2'));var Redis=require(_0x9356('0x3'));var intUtil=require('./util');var config=require(_0x9356('0x4'));var logger=require(_0x9356('0x5'))(_0x9356('0x6'));config[_0x9356('0x7')]=_[_0x9356('0x8')](config[_0x9356('0x7')],{'host':_0x9356('0x9'),'port':0x18eb});var io=require(_0x9356('0xa'))(new Redis(config['redis']));function emit(_0xe30783,_0x29d622,_0x2ae4a4){io['to'](_0xe30783)[_0x9356('0xb')](_0x29d622,_0x2ae4a4);}var headers={'Content-Type':_0x9356('0xc'),'Accept':'application/json'};function getTicket(_0xb68d83,_0x5b4c4d,_0x2000a8,_0x159a4c,_0x3f23fa){logger[_0x9356('0xd')](_0x9356('0xe'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x10'),_0xb68d83[_0x9356('0x11')]),'method':_0x9356('0x12'),'body':{'ticket':_[_0x9356('0x13')]({'requester_id':_0x2000a8['id'],'submitter_id':_0x5b4c4d?_0x5b4c4d['id']:undefined,'assignee_id':_0x5b4c4d?_0x5b4c4d['id']:undefined,'tags':getTags(_0x159a4c['Tags'],_0x9356('0x14')),'subject':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x16')],_0x3f23fa,'\x20'),'description':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x17')],_0x3f23fa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x17')],_0x3f23fa,'\x0a')}},getCustomFields(_0x159a4c[_0x9356('0x18')],_0x3f23fa))}})['then'](function(_0x5e7630){logger[_0x9356('0xd')]('Ticket\x20created!');return _0x5e7630[_0x9356('0x19')];});}function getUser(_0x1cec2f,_0x481297){if(intUtil[_0x9356('0x1a')](_0x481297)){logger[_0x9356('0xd')]('Getting\x20agent\x20with\x20email',_0x481297);return request({'uri':util[_0x9356('0xf')]('%s/search.json',_0x1cec2f['remoteUri']),'qs':{'query':util[_0x9356('0xf')](_0x9356('0x1b'),_0x481297)}})[_0x9356('0x1c')](function(_0x3712ee){if(_0x3712ee[_0x9356('0x1d')]){logger[_0x9356('0xd')]('Agent\x20found!');return _[_0x9356('0x1e')](_0x3712ee[_0x9356('0x1f')],{'email':_0x481297,'role':_0x9356('0x20')});}else{logger[_0x9356('0xd')](_0x9356('0x21'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x22'),_0x1cec2f[_0x9356('0x11')])})[_0x9356('0x1c')](function(_0x594118){logger['info'](_0x9356('0x23'));return _0x594118[_0x9356('0x24')];});}});}else{logger['info'](_0x9356('0x21'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x22'),_0x1cec2f[_0x9356('0x11')])})['then'](function(_0x2585f4){logger[_0x9356('0xd')]('Admin\x20account\x20selected.');return _0x2585f4[_0x9356('0x24')];});}}function getEndUser(_0xee04db,_0x42fa2d,_0x4dd197){logger[_0x9356('0xd')](_0x9356('0x25'),_0x4dd197);return request({'uri':util['format'](_0x9356('0x26'),_0xee04db[_0x9356('0x11')]),'qs':{'query':util[_0x9356('0xf')]('type:user\x20role:end-user\x20phone:%s',_0x4dd197)}})['then'](function(_0xf95c70){var _0x5febf8;if(_0xf95c70[_0x9356('0x1f')]['length']){_0xf95c70[_0x9356('0x1f')]=_['filter'](_0xf95c70[_0x9356('0x1f')],{'suspended':![],'role':_0x9356('0x27')});if(_0xf95c70[_0x9356('0x1f')][_0x9356('0x28')]){_0x5febf8=_[_0x9356('0x29')](_0xf95c70['results']);}}if(_0x5febf8){logger[_0x9356('0xd')]('Enduser\x20found!');return _0x5febf8;}else{logger[_0x9356('0xd')](_0x9356('0x2a'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x2b'),_0xee04db[_0x9356('0x11')]),'method':_0x9356('0x12'),'body':{'user':{'role':_0x9356('0x27'),'name':util['format'](_0x9356('0x2c'),_0x42fa2d||_0x4dd197),'phone':_0x4dd197}}})[_0x9356('0x1c')](function(_0x513ea9){logger['info'](_0x9356('0x2d'));return _0x513ea9['user'];});}});}function getAuth(_0x131568){var _0x24c01a;if(_0x131568[_0x9356('0x2e')]==='password'){_0x24c01a=util[_0x9356('0xf')](_0x9356('0x2f'),_0x131568['username'],_0x131568[_0x9356('0x30')]);}else if(_0x131568[_0x9356('0x2e')]==='token'){_0x24c01a=util['format']('%s/token:%s',_0x131568[_0x9356('0x31')],_0x131568[_0x9356('0x32')]);}return util['format'](_0x9356('0x33'),new Buffer(_0x24c01a)[_0x9356('0x34')](_0x9356('0x35')));}function request(_0xa7d0b){logger['debug'](_0x9356('0x36'),JSON[_0x9356('0x37')](_0xa7d0b));return rp(_[_0x9356('0x8')](_0xa7d0b,{'method':_0x9356('0x38'),'headers':headers,'json':!![]}));}function getTags(_0xdebe3e,_0xa17242){var _0x2c189b=[];if(_0xdebe3e&&_0xdebe3e[_0x9356('0x28')]>0x0){_0x2c189b=_['map'](_0xdebe3e,_0xa17242);}return _0x2c189b;}function getCustomFields(_0xea2ad6,_0x4caec7){var _0x462ae0=[];var _0x322954={'custom_fields':[]};if(_0xea2ad6['length']>0x0){_['forEach'](_0xea2ad6,function(_0x43af36){if(_[_0x9356('0x39')]([_0x9356('0x3a'),_0x9356('0x3b')],_0x43af36['type'])&&_0x43af36[_0x9356('0x3c')]&&!_0x43af36['customField']){_0x322954[_0x43af36[_0x9356('0x3c')][_0x9356('0x3d')]()]=_0x43af36[_0x9356('0x3e')]['toString']();}else if(_[_0x9356('0x39')]([_0x9356('0x3a'),_0x9356('0x3b')],_0x43af36['type'])&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x322954[_0x9356('0x41')][_0x9356('0x42')]({'id':_0x43af36[_0x9356('0x3f')],'value':_0x43af36[_0x9356('0x3e')][_0x9356('0x34')]()});}else if(_0x43af36['type']==='variable'&&_0x43af36[_0x9356('0x43')]&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x4caec7[_0x43af36[_0x9356('0x43')]]&&_0x322954[_0x9356('0x41')]['push']({'id':_0x43af36[_0x9356('0x3f')],'value':_0x4caec7[_0x43af36[_0x9356('0x43')]]['toString']()});}else if(_0x43af36[_0x9356('0x44')]===_0x9356('0x45')&&_0x43af36['Variable']&&_0x43af36['Variable']['name']&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x4caec7[_0x43af36[_0x9356('0x46')]['name'][_0x9356('0x3d')]()]&&_0x322954['custom_fields'][_0x9356('0x42')]({'id':_0x43af36[_0x9356('0x3f')],'value':_0x4caec7[_0x43af36[_0x9356('0x46')][_0x9356('0x14')][_0x9356('0x3d')]()][_0x9356('0x34')]()});}});}return _0x322954;}exports['queue']=function(_0x3ab5f0,_0x2df91a,_0xaeebd2,_0x1f7029,_0x438b68,_0x4acec7){var _0x4a23dd,_0x53ea4a;_0x4acec7['remoteUri']=intUtil[_0x9356('0x47')](_0x4acec7[_0x9356('0x11')]);_0x4acec7['serverUrl']=intUtil[_0x9356('0x47')](_0x4acec7[_0x9356('0x48')]);if(_0x438b68&&_0x438b68[_0x9356('0x49')]){logger['info']('[QUEUE]',_0x9356('0x4a'));_0x2df91a[_0x9356('0x4b')]=util[_0x9356('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4acec7[_0x9356('0x48')],_0x2df91a[_0x9356('0x4c')],md5(_0x2df91a[_0x9356('0x4c')]));}else{_0x2df91a['recordingURL']='';}headers[_0x9356('0x4d')]=getAuth(_0x4acec7);return getUser(_0x4acec7,_0x1f7029[_0x9356('0x4e')])[_0x9356('0x1c')](function(_0x53feef){_0x4a23dd=_0x53feef;logger['info'](_0x9356('0x4f'),_0x4a23dd['id']);return getEndUser(_0x4acec7,_0x2df91a[_0x9356('0x50')],_0x2df91a['calleridnum']);})['then'](function(_0x373abe){_0x53ea4a=_0x373abe;logger[_0x9356('0xd')](_0x9356('0x51'),_0x53ea4a['id']);return getTicket(_0x4acec7,_0x4a23dd,_0x53ea4a,_0xaeebd2,_0x2df91a);})[_0x9356('0x1c')](function(_0x1a43d9){if(_0x1a43d9){logger[_0x9356('0xd')](_0x9356('0x52'),_0x1a43d9['id']);switch(_0x4acec7[_0x9356('0x44')]){case'integrationTab':logger[_0x9356('0xd')](_0x9356('0x53'),_0x9356('0x54'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x55'),_0x4acec7[_0x9356('0x11')],_0x4a23dd['id'],_0x1a43d9['id']),'method':'POST'});case'newTab':logger[_0x9356('0xd')](_0x9356('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x9356('0xf')](_0x9356('0x56'),_0x1f7029['name']),'trigger:browser:url',{'uri':util[_0x9356('0xf')]('%s/agent/tickets/%s',_0x4acec7[_0x9356('0x11')][_0x9356('0x57')](_0x9356('0x58'),''),_0x1a43d9['id'])});break;default:logger[_0x9356('0x59')](_0x9356('0x53'),_0x9356('0x5a'));}}})['catch'](function(_0x54b117){logger['error'](_0x9356('0x5b'),util[_0x9356('0x5c')](_0x54b117,{'showHidden':!![],'depth':null}));});};exports[_0x9356('0x5d')]=function(_0xb27ef0,_0x1cca3a,_0x5d1f28,_0x33c2b1,_0x2b2878,_0x3faaf2,_0xaa9d60){var _0x180dbf,_0xb16e00;_0x3faaf2[_0x9356('0x11')]=intUtil[_0x9356('0x47')](_0x3faaf2[_0x9356('0x11')]);_0x3faaf2[_0x9356('0x48')]=intUtil['stripTrailingSlash'](_0x3faaf2[_0x9356('0x48')]);if(_0xaa9d60&&_0xaa9d60[_0x9356('0x5e')]&&_0xaa9d60[_0x9356('0x5e')]!=='none'){logger[_0x9356('0xd')](_0x9356('0x5f'),'Recording\x20is\x20enabled!');_0x1cca3a[_0x9356('0x4b')]=util['format'](_0x9356('0x60'),_0x3faaf2[_0x9356('0x48')],_0x1cca3a[_0x9356('0x4c')],md5(_0x1cca3a[_0x9356('0x4c')]));}headers[_0x9356('0x4d')]=getAuth(_0x3faaf2);return getUser(_0x3faaf2,_0x33c2b1['email'])[_0x9356('0x1c')](function(_0x41338a){_0x180dbf=_0x41338a;logger[_0x9356('0xd')](_0x9356('0x4f'),_0x180dbf['id']);return getEndUser(_0x3faaf2,_0x1cca3a[_0x9356('0x61')],_0x1cca3a['destcalleridnum']);})[_0x9356('0x1c')](function(_0x569fc5){_0xb16e00=_0x569fc5;logger['info'](_0x9356('0x51'),_0xb16e00['id']);return getTicket(_0x3faaf2,_0x180dbf,_0xb16e00,_0x5d1f28,_0x1cca3a);})[_0x9356('0x1c')](function(_0x3fabcc){if(_0x3fabcc){logger[_0x9356('0xd')]('The\x20Ticket\x20ID\x20is:',_0x3fabcc['id']);switch(_0x3faaf2[_0x9356('0x44')]){case _0x9356('0x62'):logger[_0x9356('0xd')](_0x9356('0x5f'),_0x9356('0x54'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3faaf2[_0x9356('0x11')],_0x180dbf['id'],_0x3fabcc['id']),'method':_0x9356('0x12')});case _0x9356('0x63'):logger[_0x9356('0xd')](_0x9356('0x5f'),_0x9356('0x64'));emit(util['format'](_0x9356('0x56'),_0x33c2b1[_0x9356('0x14')]),_0x9356('0x65'),{'uri':util[_0x9356('0xf')]('%s/agent/tickets/%s',_0x3faaf2[_0x9356('0x11')][_0x9356('0x57')](_0x9356('0x58'),''),_0x3fabcc['id'])});break;default:logger['error'](_0x9356('0x5f'),_0x9356('0x5a'));}}})[_0x9356('0x66')](function(_0x293b5c){logger[_0x9356('0x59')](_0x9356('0x67'),util[_0x9356('0x5c')](_0x293b5c,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x23271a,_0x26a9a0,_0x3bc588,_0x2106ab,_0x5aef1c,_0x12dac1){var _0x22ee78,_0x5cfb10;_0x12dac1['remoteUri']=intUtil[_0x9356('0x47')](_0x12dac1[_0x9356('0x11')]);_0x12dac1[_0x9356('0x48')]=intUtil[_0x9356('0x47')](_0x12dac1['serverUrl']);if(_0x5aef1c&&_0x5aef1c[_0x9356('0x49')]){logger['info']('['+_0x26a9a0['lastevent'][_0x9356('0x68')]()+']',_0x9356('0x4a'));_0x26a9a0[_0x9356('0x4b')]=util[_0x9356('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x12dac1[_0x9356('0x48')],_0x26a9a0[_0x9356('0x4c')],md5(_0x26a9a0['uniqueid']));}else{_0x26a9a0[_0x9356('0x4b')]='';}headers[_0x9356('0x4d')]=getAuth(_0x12dac1);return getUser(_0x12dac1)[_0x9356('0x1c')](function(_0x125a12){_0x22ee78=_0x125a12;logger[_0x9356('0xd')](_0x9356('0x4f'),_0x22ee78['id']);return getEndUser(_0x12dac1,_0x26a9a0['calleridname'],_0x26a9a0[_0x9356('0x69')]);})[_0x9356('0x1c')](function(_0x38a032){_0x5cfb10=_0x38a032;logger[_0x9356('0xd')](_0x9356('0x51'),_0x5cfb10['id']);return getTicket(_0x12dac1,_0x22ee78,_0x5cfb10,_0x3bc588,_0x26a9a0);})[_0x9356('0x1c')](function(_0x294513){if(_0x294513){logger[_0x9356('0xd')](_0x9356('0x52'),_0x294513['id']);}})[_0x9356('0x66')](function(_0x1a798d){logger[_0x9356('0x59')]('['+_0x26a9a0[_0x9356('0x6a')]['toUpperCase']()+']'+_0x9356('0x6b'),util[_0x9356('0x5c')](_0x1a798d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file