// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xf118=['integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','lodash','md5','util','ioredis','./util','../../../../config/environment','zendesk','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','Tags','name','getString','Descriptions','Fields','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','count','Agent\x20found!','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','authType','password','%s:%s','token','%s/token:%s','username','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','length','map','forEach','string','type','nameField','customField','toLowerCase','picklist','push','idField','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:'];(function(_0x4145ce,_0x3956f0){var _0x2d7580=function(_0x4fc0dc){while(--_0x4fc0dc){_0x4145ce['push'](_0x4145ce['shift']());}};_0x2d7580(++_0x3956f0);}(_0xf118,0x155));var _0x8f11=function(_0x5538d5,_0x190032){_0x5538d5=_0x5538d5-0x0;var _0x323b1a=_0xf118[_0x5538d5];return _0x323b1a;};'use strict';var _=require(_0x8f11('0x0'));var rp=require('request-promise');var md5=require(_0x8f11('0x1'));var util=require(_0x8f11('0x2'));var Redis=require(_0x8f11('0x3'));var intUtil=require(_0x8f11('0x4'));var config=require(_0x8f11('0x5'));var logger=require('../../../../config/logger')(_0x8f11('0x6'));config[_0x8f11('0x7')]=_['defaults'](config[_0x8f11('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x8f11('0x8'))(new Redis(config[_0x8f11('0x7')]));function emit(_0x3a7262,_0x29922c,_0x325342){io['to'](_0x3a7262)['emit'](_0x29922c,_0x325342);}var headers={'Content-Type':_0x8f11('0x9'),'Accept':_0x8f11('0x9')};function getTicket(_0x5d7ca3,_0x39bc58,_0x4f1187,_0x2085b4,_0x28c6d6){logger[_0x8f11('0xa')](_0x8f11('0xb'));return request({'uri':util['format'](_0x8f11('0xc'),_0x5d7ca3[_0x8f11('0xd')]),'method':'POST','body':{'ticket':_['merge']({'requester_id':_0x4f1187['id'],'submitter_id':_0x39bc58?_0x39bc58['id']:undefined,'assignee_id':_0x39bc58?_0x39bc58['id']:undefined,'tags':getTags(_0x2085b4[_0x8f11('0xe')],_0x8f11('0xf')),'subject':intUtil[_0x8f11('0x10')](_0x2085b4['Subjects'],_0x28c6d6,'\x20'),'description':intUtil[_0x8f11('0x10')](_0x2085b4[_0x8f11('0x11')],_0x28c6d6,'\x0a'),'comment':{'public':![],'body':intUtil[_0x8f11('0x10')](_0x2085b4[_0x8f11('0x11')],_0x28c6d6,'\x0a')}},getCustomFields(_0x2085b4[_0x8f11('0x12')],_0x28c6d6))}})[_0x8f11('0x13')](function(_0x2666cb){logger[_0x8f11('0xa')]('Ticket\x20created!');return _0x2666cb[_0x8f11('0x14')];});}function getUser(_0x10ffd5,_0x56c1b0){if(intUtil[_0x8f11('0x15')](_0x56c1b0)){logger[_0x8f11('0xa')](_0x8f11('0x16'),_0x56c1b0);return request({'uri':util[_0x8f11('0x17')](_0x8f11('0x18'),_0x10ffd5[_0x8f11('0xd')]),'qs':{'query':util[_0x8f11('0x17')]('type:user\x20role:agent\x20email:%s',_0x56c1b0)}})[_0x8f11('0x13')](function(_0x121b96){if(_0x121b96[_0x8f11('0x19')]){logger[_0x8f11('0xa')](_0x8f11('0x1a'));return _[_0x8f11('0x1b')](_0x121b96[_0x8f11('0x1c')],{'email':_0x56c1b0,'role':'agent'});}else{logger[_0x8f11('0xa')](_0x8f11('0x1d'));return request({'uri':util['format'](_0x8f11('0x1e'),_0x10ffd5[_0x8f11('0xd')])})[_0x8f11('0x13')](function(_0x41e1a0){logger[_0x8f11('0xa')](_0x8f11('0x1f'));return _0x41e1a0[_0x8f11('0x20')];});}});}else{logger[_0x8f11('0xa')](_0x8f11('0x1d'));return request({'uri':util[_0x8f11('0x17')](_0x8f11('0x1e'),_0x10ffd5[_0x8f11('0xd')])})['then'](function(_0x395ab3){logger[_0x8f11('0xa')](_0x8f11('0x1f'));return _0x395ab3['user'];});}}function getEndUser(_0x297bb0,_0x9f5cad,_0x5cc422){logger[_0x8f11('0xa')](_0x8f11('0x21'),_0x5cc422);return request({'uri':util['format'](_0x8f11('0x18'),_0x297bb0[_0x8f11('0xd')]),'qs':{'query':util[_0x8f11('0x17')](_0x8f11('0x22'),_0x5cc422)}})[_0x8f11('0x13')](function(_0x25fe3d){var _0x13fb5c;if(_0x25fe3d[_0x8f11('0x1c')]['length']){_0x25fe3d[_0x8f11('0x1c')]=_['filter'](_0x25fe3d[_0x8f11('0x1c')],{'suspended':![],'role':_0x8f11('0x23')});if(_0x25fe3d['results']['length']){_0x13fb5c=_['first'](_0x25fe3d[_0x8f11('0x1c')]);}}if(_0x13fb5c){logger[_0x8f11('0xa')](_0x8f11('0x24'));return _0x13fb5c;}else{logger[_0x8f11('0xa')](_0x8f11('0x25'));return request({'uri':util[_0x8f11('0x17')](_0x8f11('0x26'),_0x297bb0[_0x8f11('0xd')]),'method':_0x8f11('0x27'),'body':{'user':{'role':'end-user','name':util[_0x8f11('0x17')]('Caller\x20-\x20%s',_0x9f5cad||_0x5cc422),'phone':_0x5cc422}}})[_0x8f11('0x13')](function(_0x53e34c){logger[_0x8f11('0xa')]('Enduser\x20created.');return _0x53e34c['user'];});}});}function getAuth(_0xba04b3){var _0x2cb1c9;if(_0xba04b3[_0x8f11('0x28')]===_0x8f11('0x29')){_0x2cb1c9=util[_0x8f11('0x17')](_0x8f11('0x2a'),_0xba04b3['username'],_0xba04b3[_0x8f11('0x29')]);}else if(_0xba04b3[_0x8f11('0x28')]===_0x8f11('0x2b')){_0x2cb1c9=util[_0x8f11('0x17')](_0x8f11('0x2c'),_0xba04b3[_0x8f11('0x2d')],_0xba04b3['token']);}return util[_0x8f11('0x17')](_0x8f11('0x2e'),new Buffer(_0x2cb1c9)[_0x8f11('0x2f')](_0x8f11('0x30')));}function request(_0x4ecdce){logger['debug'](_0x8f11('0x31'),JSON[_0x8f11('0x32')](_0x4ecdce));return rp(_['defaults'](_0x4ecdce,{'method':_0x8f11('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x1ace5e,_0x3b91d5){var _0x53893e=[];if(_0x1ace5e&&_0x1ace5e[_0x8f11('0x34')]>0x0){_0x53893e=_[_0x8f11('0x35')](_0x1ace5e,_0x3b91d5);}return _0x53893e;}function getCustomFields(_0x5874bf,_0x28e5f4){var _0xe1b2c0=[];var _0x5381f4={'custom_fields':[]};if(_0x5874bf[_0x8f11('0x34')]>0x0){_[_0x8f11('0x36')](_0x5874bf,function(_0x7d80f3){if(_['includes']([_0x8f11('0x37'),'picklist'],_0x7d80f3[_0x8f11('0x38')])&&_0x7d80f3[_0x8f11('0x39')]&&!_0x7d80f3[_0x8f11('0x3a')]){_0x5381f4[_0x7d80f3[_0x8f11('0x39')][_0x8f11('0x3b')]()]=_0x7d80f3['content'][_0x8f11('0x2f')]();}else if(_['includes']([_0x8f11('0x37'),_0x8f11('0x3c')],_0x7d80f3[_0x8f11('0x38')])&&_0x7d80f3['idField']&&_0x7d80f3[_0x8f11('0x3a')]){_0x5381f4['custom_fields'][_0x8f11('0x3d')]({'id':_0x7d80f3[_0x8f11('0x3e')],'value':_0x7d80f3['content'][_0x8f11('0x2f')]()});}else if(_0x7d80f3[_0x8f11('0x38')]===_0x8f11('0x3f')&&_0x7d80f3[_0x8f11('0x40')]&&_0x7d80f3[_0x8f11('0x3e')]&&_0x7d80f3[_0x8f11('0x3a')]){_0x28e5f4[_0x7d80f3[_0x8f11('0x40')]]&&_0x5381f4['custom_fields'][_0x8f11('0x3d')]({'id':_0x7d80f3[_0x8f11('0x3e')],'value':_0x28e5f4[_0x7d80f3[_0x8f11('0x40')]][_0x8f11('0x2f')]()});}else if(_0x7d80f3[_0x8f11('0x38')]===_0x8f11('0x41')&&_0x7d80f3[_0x8f11('0x42')]&&_0x7d80f3[_0x8f11('0x42')]['name']&&_0x7d80f3[_0x8f11('0x3e')]&&_0x7d80f3['customField']){_0x28e5f4[_0x7d80f3[_0x8f11('0x42')][_0x8f11('0xf')][_0x8f11('0x3b')]()]&&_0x5381f4['custom_fields'][_0x8f11('0x3d')]({'id':_0x7d80f3[_0x8f11('0x3e')],'value':_0x28e5f4[_0x7d80f3[_0x8f11('0x42')]['name'][_0x8f11('0x3b')]()][_0x8f11('0x2f')]()});}});}return _0x5381f4;}exports[_0x8f11('0x43')]=function(_0x528b15,_0x466ec6,_0x3be31e,_0x393095,_0x29183f,_0x538ca9){var _0x4df791,_0x22f3e3;_0x538ca9[_0x8f11('0xd')]=intUtil[_0x8f11('0x44')](_0x538ca9[_0x8f11('0xd')]);_0x538ca9[_0x8f11('0x45')]=intUtil['stripTrailingSlash'](_0x538ca9[_0x8f11('0x45')]);if(_0x29183f&&_0x29183f[_0x8f11('0x46')]){logger[_0x8f11('0xa')]('[QUEUE]','Recording\x20is\x20enabled!');_0x466ec6[_0x8f11('0x47')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x538ca9[_0x8f11('0x45')],_0x466ec6[_0x8f11('0x48')],md5(_0x466ec6[_0x8f11('0x48')]));}else{_0x466ec6[_0x8f11('0x47')]='';}headers['Authorization']=getAuth(_0x538ca9);return getUser(_0x538ca9,_0x393095[_0x8f11('0x49')])[_0x8f11('0x13')](function(_0x4a67e8){_0x4df791=_0x4a67e8;logger[_0x8f11('0xa')](_0x8f11('0x4a'),_0x4df791['id']);return getEndUser(_0x538ca9,_0x466ec6[_0x8f11('0x4b')],_0x466ec6[_0x8f11('0x4c')]);})['then'](function(_0x5a6f54){_0x22f3e3=_0x5a6f54;logger[_0x8f11('0xa')](_0x8f11('0x4d'),_0x22f3e3['id']);return getTicket(_0x538ca9,_0x4df791,_0x22f3e3,_0x3be31e,_0x466ec6);})[_0x8f11('0x13')](function(_0x49b9d9){if(_0x49b9d9){logger[_0x8f11('0xa')](_0x8f11('0x4e'),_0x49b9d9['id']);switch(_0x538ca9[_0x8f11('0x38')]){case _0x8f11('0x4f'):logger[_0x8f11('0xa')](_0x8f11('0x50'),_0x8f11('0x51'));return request({'uri':util[_0x8f11('0x17')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x538ca9[_0x8f11('0xd')],_0x4df791['id'],_0x49b9d9['id']),'method':_0x8f11('0x27')});case _0x8f11('0x52'):logger['info'](_0x8f11('0x50'),_0x8f11('0x53'));emit(util[_0x8f11('0x17')](_0x8f11('0x54'),_0x393095[_0x8f11('0xf')]),_0x8f11('0x55'),{'uri':util[_0x8f11('0x17')](_0x8f11('0x56'),_0x538ca9[_0x8f11('0xd')][_0x8f11('0x57')](_0x8f11('0x58'),''),_0x49b9d9['id'])});break;default:logger[_0x8f11('0x59')](_0x8f11('0x50'),_0x8f11('0x5a'));}}})[_0x8f11('0x5b')](function(_0x13c932){logger[_0x8f11('0x59')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x8f11('0x5c')](_0x13c932,{'showHidden':!![],'depth':null}));});};exports[_0x8f11('0x5d')]=function(_0x544765,_0x4dca46,_0xfb5cbd,_0x4472c5,_0x15d629,_0x195f9b,_0x348833){var _0x47c3a0,_0x573aac;_0x195f9b[_0x8f11('0xd')]=intUtil[_0x8f11('0x44')](_0x195f9b[_0x8f11('0xd')]);_0x195f9b[_0x8f11('0x45')]=intUtil['stripTrailingSlash'](_0x195f9b[_0x8f11('0x45')]);if(_0x348833&&_0x348833[_0x8f11('0x5e')]&&_0x348833[_0x8f11('0x5e')]!==_0x8f11('0x5f')){logger['info'](_0x8f11('0x60'),_0x8f11('0x61'));_0x4dca46['recordingURL']=util[_0x8f11('0x17')](_0x8f11('0x62'),_0x195f9b[_0x8f11('0x45')],_0x4dca46[_0x8f11('0x48')],md5(_0x4dca46[_0x8f11('0x48')]));}headers[_0x8f11('0x63')]=getAuth(_0x195f9b);return getUser(_0x195f9b,_0x4472c5[_0x8f11('0x49')])[_0x8f11('0x13')](function(_0x3d911f){_0x47c3a0=_0x3d911f;logger[_0x8f11('0xa')](_0x8f11('0x4a'),_0x47c3a0['id']);return getEndUser(_0x195f9b,_0x4dca46['destcalleridname'],_0x4dca46['destcalleridnum']);})[_0x8f11('0x13')](function(_0x1485c0){_0x573aac=_0x1485c0;logger[_0x8f11('0xa')](_0x8f11('0x4d'),_0x573aac['id']);return getTicket(_0x195f9b,_0x47c3a0,_0x573aac,_0xfb5cbd,_0x4dca46);})[_0x8f11('0x13')](function(_0xd7e379){if(_0xd7e379){logger[_0x8f11('0xa')](_0x8f11('0x4e'),_0xd7e379['id']);switch(_0x195f9b['type']){case'integrationTab':logger[_0x8f11('0xa')](_0x8f11('0x60'),_0x8f11('0x51'));return request({'uri':util['format'](_0x8f11('0x64'),_0x195f9b[_0x8f11('0xd')],_0x47c3a0['id'],_0xd7e379['id']),'method':_0x8f11('0x27')});case'newTab':logger[_0x8f11('0xa')]('[OUTBOUND]',_0x8f11('0x53'));emit(util['format'](_0x8f11('0x54'),_0x4472c5[_0x8f11('0xf')]),_0x8f11('0x55'),{'uri':util[_0x8f11('0x17')]('%s/agent/tickets/%s',_0x195f9b[_0x8f11('0xd')][_0x8f11('0x57')]('/api/v2',''),_0xd7e379['id'])});break;default:logger[_0x8f11('0x59')](_0x8f11('0x60'),_0x8f11('0x5a'));}}})['catch'](function(_0x19449e){logger[_0x8f11('0x59')](_0x8f11('0x65'),util[_0x8f11('0x5c')](_0x19449e,{'showHidden':!![],'depth':null}));});};exports[_0x8f11('0x66')]=function(_0x1b5235,_0x3ec4a9,_0x190ad2,_0x4e23de,_0x1729aa,_0x12953a){var _0x2d8b97,_0x263b40;_0x12953a[_0x8f11('0xd')]=intUtil[_0x8f11('0x44')](_0x12953a[_0x8f11('0xd')]);_0x12953a[_0x8f11('0x45')]=intUtil[_0x8f11('0x44')](_0x12953a['serverUrl']);if(_0x1729aa&&_0x1729aa[_0x8f11('0x46')]){logger[_0x8f11('0xa')]('['+_0x3ec4a9[_0x8f11('0x67')][_0x8f11('0x68')]()+']','Recording\x20is\x20enabled!');_0x3ec4a9[_0x8f11('0x47')]=util[_0x8f11('0x17')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x12953a[_0x8f11('0x45')],_0x3ec4a9[_0x8f11('0x48')],md5(_0x3ec4a9['uniqueid']));}else{_0x3ec4a9[_0x8f11('0x47')]='';}headers[_0x8f11('0x63')]=getAuth(_0x12953a);return getUser(_0x12953a)['then'](function(_0xd89819){_0x2d8b97=_0xd89819;logger['info'](_0x8f11('0x4a'),_0x2d8b97['id']);return getEndUser(_0x12953a,_0x3ec4a9['calleridname'],_0x3ec4a9['calleridnum']);})[_0x8f11('0x13')](function(_0x3c0833){_0x263b40=_0x3c0833;logger[_0x8f11('0xa')](_0x8f11('0x4d'),_0x263b40['id']);return getTicket(_0x12953a,_0x2d8b97,_0x263b40,_0x190ad2,_0x3ec4a9);})[_0x8f11('0x13')](function(_0x327556){if(_0x327556){logger[_0x8f11('0xa')](_0x8f11('0x4e'),_0x327556['id']);}})[_0x8f11('0x5b')](function(_0x1baf3a){logger[_0x8f11('0x59')]('['+_0x3ec4a9['lastevent']['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x8f11('0x5c')](_0x1baf3a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x3569=['../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','name','getString','Subjects','Descriptions','Fields','ticket','validateEmail','type:user\x20role:agent\x20email:%s','then','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','%s/search.json','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','password','username','token','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','includes','string','picklist','nameField','toLowerCase','content','idField','customField','custom_fields','push','variableName','type','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','integrationTab','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis'];(function(_0x19ac6e,_0x435862){var _0x1cdcf3=function(_0x23151c){while(--_0x23151c){_0x19ac6e['push'](_0x19ac6e['shift']());}};_0x1cdcf3(++_0x435862);}(_0x3569,0xd4));var _0x9356=function(_0x43e97d,_0x56a06b){_0x43e97d=_0x43e97d-0x0;var _0x424cd9=_0x3569[_0x43e97d];return _0x424cd9;};'use strict';var _=require(_0x9356('0x0'));var rp=require('request-promise');var md5=require(_0x9356('0x1'));var util=require(_0x9356('0x2'));var Redis=require(_0x9356('0x3'));var intUtil=require('./util');var config=require(_0x9356('0x4'));var logger=require(_0x9356('0x5'))(_0x9356('0x6'));config[_0x9356('0x7')]=_[_0x9356('0x8')](config[_0x9356('0x7')],{'host':_0x9356('0x9'),'port':0x18eb});var io=require(_0x9356('0xa'))(new Redis(config['redis']));function emit(_0xe30783,_0x29d622,_0x2ae4a4){io['to'](_0xe30783)[_0x9356('0xb')](_0x29d622,_0x2ae4a4);}var headers={'Content-Type':_0x9356('0xc'),'Accept':'application/json'};function getTicket(_0xb68d83,_0x5b4c4d,_0x2000a8,_0x159a4c,_0x3f23fa){logger[_0x9356('0xd')](_0x9356('0xe'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x10'),_0xb68d83[_0x9356('0x11')]),'method':_0x9356('0x12'),'body':{'ticket':_[_0x9356('0x13')]({'requester_id':_0x2000a8['id'],'submitter_id':_0x5b4c4d?_0x5b4c4d['id']:undefined,'assignee_id':_0x5b4c4d?_0x5b4c4d['id']:undefined,'tags':getTags(_0x159a4c['Tags'],_0x9356('0x14')),'subject':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x16')],_0x3f23fa,'\x20'),'description':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x17')],_0x3f23fa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x17')],_0x3f23fa,'\x0a')}},getCustomFields(_0x159a4c[_0x9356('0x18')],_0x3f23fa))}})['then'](function(_0x5e7630){logger[_0x9356('0xd')]('Ticket\x20created!');return _0x5e7630[_0x9356('0x19')];});}function getUser(_0x1cec2f,_0x481297){if(intUtil[_0x9356('0x1a')](_0x481297)){logger[_0x9356('0xd')]('Getting\x20agent\x20with\x20email',_0x481297);return request({'uri':util[_0x9356('0xf')]('%s/search.json',_0x1cec2f['remoteUri']),'qs':{'query':util[_0x9356('0xf')](_0x9356('0x1b'),_0x481297)}})[_0x9356('0x1c')](function(_0x3712ee){if(_0x3712ee[_0x9356('0x1d')]){logger[_0x9356('0xd')]('Agent\x20found!');return _[_0x9356('0x1e')](_0x3712ee[_0x9356('0x1f')],{'email':_0x481297,'role':_0x9356('0x20')});}else{logger[_0x9356('0xd')](_0x9356('0x21'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x22'),_0x1cec2f[_0x9356('0x11')])})[_0x9356('0x1c')](function(_0x594118){logger['info'](_0x9356('0x23'));return _0x594118[_0x9356('0x24')];});}});}else{logger['info'](_0x9356('0x21'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x22'),_0x1cec2f[_0x9356('0x11')])})['then'](function(_0x2585f4){logger[_0x9356('0xd')]('Admin\x20account\x20selected.');return _0x2585f4[_0x9356('0x24')];});}}function getEndUser(_0xee04db,_0x42fa2d,_0x4dd197){logger[_0x9356('0xd')](_0x9356('0x25'),_0x4dd197);return request({'uri':util['format'](_0x9356('0x26'),_0xee04db[_0x9356('0x11')]),'qs':{'query':util[_0x9356('0xf')]('type:user\x20role:end-user\x20phone:%s',_0x4dd197)}})['then'](function(_0xf95c70){var _0x5febf8;if(_0xf95c70[_0x9356('0x1f')]['length']){_0xf95c70[_0x9356('0x1f')]=_['filter'](_0xf95c70[_0x9356('0x1f')],{'suspended':![],'role':_0x9356('0x27')});if(_0xf95c70[_0x9356('0x1f')][_0x9356('0x28')]){_0x5febf8=_[_0x9356('0x29')](_0xf95c70['results']);}}if(_0x5febf8){logger[_0x9356('0xd')]('Enduser\x20found!');return _0x5febf8;}else{logger[_0x9356('0xd')](_0x9356('0x2a'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x2b'),_0xee04db[_0x9356('0x11')]),'method':_0x9356('0x12'),'body':{'user':{'role':_0x9356('0x27'),'name':util['format'](_0x9356('0x2c'),_0x42fa2d||_0x4dd197),'phone':_0x4dd197}}})[_0x9356('0x1c')](function(_0x513ea9){logger['info'](_0x9356('0x2d'));return _0x513ea9['user'];});}});}function getAuth(_0x131568){var _0x24c01a;if(_0x131568[_0x9356('0x2e')]==='password'){_0x24c01a=util[_0x9356('0xf')](_0x9356('0x2f'),_0x131568['username'],_0x131568[_0x9356('0x30')]);}else if(_0x131568[_0x9356('0x2e')]==='token'){_0x24c01a=util['format']('%s/token:%s',_0x131568[_0x9356('0x31')],_0x131568[_0x9356('0x32')]);}return util['format'](_0x9356('0x33'),new Buffer(_0x24c01a)[_0x9356('0x34')](_0x9356('0x35')));}function request(_0xa7d0b){logger['debug'](_0x9356('0x36'),JSON[_0x9356('0x37')](_0xa7d0b));return rp(_[_0x9356('0x8')](_0xa7d0b,{'method':_0x9356('0x38'),'headers':headers,'json':!![]}));}function getTags(_0xdebe3e,_0xa17242){var _0x2c189b=[];if(_0xdebe3e&&_0xdebe3e[_0x9356('0x28')]>0x0){_0x2c189b=_['map'](_0xdebe3e,_0xa17242);}return _0x2c189b;}function getCustomFields(_0xea2ad6,_0x4caec7){var _0x462ae0=[];var _0x322954={'custom_fields':[]};if(_0xea2ad6['length']>0x0){_['forEach'](_0xea2ad6,function(_0x43af36){if(_[_0x9356('0x39')]([_0x9356('0x3a'),_0x9356('0x3b')],_0x43af36['type'])&&_0x43af36[_0x9356('0x3c')]&&!_0x43af36['customField']){_0x322954[_0x43af36[_0x9356('0x3c')][_0x9356('0x3d')]()]=_0x43af36[_0x9356('0x3e')]['toString']();}else if(_[_0x9356('0x39')]([_0x9356('0x3a'),_0x9356('0x3b')],_0x43af36['type'])&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x322954[_0x9356('0x41')][_0x9356('0x42')]({'id':_0x43af36[_0x9356('0x3f')],'value':_0x43af36[_0x9356('0x3e')][_0x9356('0x34')]()});}else if(_0x43af36['type']==='variable'&&_0x43af36[_0x9356('0x43')]&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x4caec7[_0x43af36[_0x9356('0x43')]]&&_0x322954[_0x9356('0x41')]['push']({'id':_0x43af36[_0x9356('0x3f')],'value':_0x4caec7[_0x43af36[_0x9356('0x43')]]['toString']()});}else if(_0x43af36[_0x9356('0x44')]===_0x9356('0x45')&&_0x43af36['Variable']&&_0x43af36['Variable']['name']&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x4caec7[_0x43af36[_0x9356('0x46')]['name'][_0x9356('0x3d')]()]&&_0x322954['custom_fields'][_0x9356('0x42')]({'id':_0x43af36[_0x9356('0x3f')],'value':_0x4caec7[_0x43af36[_0x9356('0x46')][_0x9356('0x14')][_0x9356('0x3d')]()][_0x9356('0x34')]()});}});}return _0x322954;}exports['queue']=function(_0x3ab5f0,_0x2df91a,_0xaeebd2,_0x1f7029,_0x438b68,_0x4acec7){var _0x4a23dd,_0x53ea4a;_0x4acec7['remoteUri']=intUtil[_0x9356('0x47')](_0x4acec7[_0x9356('0x11')]);_0x4acec7['serverUrl']=intUtil[_0x9356('0x47')](_0x4acec7[_0x9356('0x48')]);if(_0x438b68&&_0x438b68[_0x9356('0x49')]){logger['info']('[QUEUE]',_0x9356('0x4a'));_0x2df91a[_0x9356('0x4b')]=util[_0x9356('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4acec7[_0x9356('0x48')],_0x2df91a[_0x9356('0x4c')],md5(_0x2df91a[_0x9356('0x4c')]));}else{_0x2df91a['recordingURL']='';}headers[_0x9356('0x4d')]=getAuth(_0x4acec7);return getUser(_0x4acec7,_0x1f7029[_0x9356('0x4e')])[_0x9356('0x1c')](function(_0x53feef){_0x4a23dd=_0x53feef;logger['info'](_0x9356('0x4f'),_0x4a23dd['id']);return getEndUser(_0x4acec7,_0x2df91a[_0x9356('0x50')],_0x2df91a['calleridnum']);})['then'](function(_0x373abe){_0x53ea4a=_0x373abe;logger[_0x9356('0xd')](_0x9356('0x51'),_0x53ea4a['id']);return getTicket(_0x4acec7,_0x4a23dd,_0x53ea4a,_0xaeebd2,_0x2df91a);})[_0x9356('0x1c')](function(_0x1a43d9){if(_0x1a43d9){logger[_0x9356('0xd')](_0x9356('0x52'),_0x1a43d9['id']);switch(_0x4acec7[_0x9356('0x44')]){case'integrationTab':logger[_0x9356('0xd')](_0x9356('0x53'),_0x9356('0x54'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x55'),_0x4acec7[_0x9356('0x11')],_0x4a23dd['id'],_0x1a43d9['id']),'method':'POST'});case'newTab':logger[_0x9356('0xd')](_0x9356('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x9356('0xf')](_0x9356('0x56'),_0x1f7029['name']),'trigger:browser:url',{'uri':util[_0x9356('0xf')]('%s/agent/tickets/%s',_0x4acec7[_0x9356('0x11')][_0x9356('0x57')](_0x9356('0x58'),''),_0x1a43d9['id'])});break;default:logger[_0x9356('0x59')](_0x9356('0x53'),_0x9356('0x5a'));}}})['catch'](function(_0x54b117){logger['error'](_0x9356('0x5b'),util[_0x9356('0x5c')](_0x54b117,{'showHidden':!![],'depth':null}));});};exports[_0x9356('0x5d')]=function(_0xb27ef0,_0x1cca3a,_0x5d1f28,_0x33c2b1,_0x2b2878,_0x3faaf2,_0xaa9d60){var _0x180dbf,_0xb16e00;_0x3faaf2[_0x9356('0x11')]=intUtil[_0x9356('0x47')](_0x3faaf2[_0x9356('0x11')]);_0x3faaf2[_0x9356('0x48')]=intUtil['stripTrailingSlash'](_0x3faaf2[_0x9356('0x48')]);if(_0xaa9d60&&_0xaa9d60[_0x9356('0x5e')]&&_0xaa9d60[_0x9356('0x5e')]!=='none'){logger[_0x9356('0xd')](_0x9356('0x5f'),'Recording\x20is\x20enabled!');_0x1cca3a[_0x9356('0x4b')]=util['format'](_0x9356('0x60'),_0x3faaf2[_0x9356('0x48')],_0x1cca3a[_0x9356('0x4c')],md5(_0x1cca3a[_0x9356('0x4c')]));}headers[_0x9356('0x4d')]=getAuth(_0x3faaf2);return getUser(_0x3faaf2,_0x33c2b1['email'])[_0x9356('0x1c')](function(_0x41338a){_0x180dbf=_0x41338a;logger[_0x9356('0xd')](_0x9356('0x4f'),_0x180dbf['id']);return getEndUser(_0x3faaf2,_0x1cca3a[_0x9356('0x61')],_0x1cca3a['destcalleridnum']);})[_0x9356('0x1c')](function(_0x569fc5){_0xb16e00=_0x569fc5;logger['info'](_0x9356('0x51'),_0xb16e00['id']);return getTicket(_0x3faaf2,_0x180dbf,_0xb16e00,_0x5d1f28,_0x1cca3a);})[_0x9356('0x1c')](function(_0x3fabcc){if(_0x3fabcc){logger[_0x9356('0xd')]('The\x20Ticket\x20ID\x20is:',_0x3fabcc['id']);switch(_0x3faaf2[_0x9356('0x44')]){case _0x9356('0x62'):logger[_0x9356('0xd')](_0x9356('0x5f'),_0x9356('0x54'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3faaf2[_0x9356('0x11')],_0x180dbf['id'],_0x3fabcc['id']),'method':_0x9356('0x12')});case _0x9356('0x63'):logger[_0x9356('0xd')](_0x9356('0x5f'),_0x9356('0x64'));emit(util['format'](_0x9356('0x56'),_0x33c2b1[_0x9356('0x14')]),_0x9356('0x65'),{'uri':util[_0x9356('0xf')]('%s/agent/tickets/%s',_0x3faaf2[_0x9356('0x11')][_0x9356('0x57')](_0x9356('0x58'),''),_0x3fabcc['id'])});break;default:logger['error'](_0x9356('0x5f'),_0x9356('0x5a'));}}})[_0x9356('0x66')](function(_0x293b5c){logger[_0x9356('0x59')](_0x9356('0x67'),util[_0x9356('0x5c')](_0x293b5c,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x23271a,_0x26a9a0,_0x3bc588,_0x2106ab,_0x5aef1c,_0x12dac1){var _0x22ee78,_0x5cfb10;_0x12dac1['remoteUri']=intUtil[_0x9356('0x47')](_0x12dac1[_0x9356('0x11')]);_0x12dac1[_0x9356('0x48')]=intUtil[_0x9356('0x47')](_0x12dac1['serverUrl']);if(_0x5aef1c&&_0x5aef1c[_0x9356('0x49')]){logger['info']('['+_0x26a9a0['lastevent'][_0x9356('0x68')]()+']',_0x9356('0x4a'));_0x26a9a0[_0x9356('0x4b')]=util[_0x9356('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x12dac1[_0x9356('0x48')],_0x26a9a0[_0x9356('0x4c')],md5(_0x26a9a0['uniqueid']));}else{_0x26a9a0[_0x9356('0x4b')]='';}headers[_0x9356('0x4d')]=getAuth(_0x12dac1);return getUser(_0x12dac1)[_0x9356('0x1c')](function(_0x125a12){_0x22ee78=_0x125a12;logger[_0x9356('0xd')](_0x9356('0x4f'),_0x22ee78['id']);return getEndUser(_0x12dac1,_0x26a9a0['calleridname'],_0x26a9a0[_0x9356('0x69')]);})[_0x9356('0x1c')](function(_0x38a032){_0x5cfb10=_0x38a032;logger[_0x9356('0xd')](_0x9356('0x51'),_0x5cfb10['id']);return getTicket(_0x12dac1,_0x22ee78,_0x5cfb10,_0x3bc588,_0x26a9a0);})[_0x9356('0x1c')](function(_0x294513){if(_0x294513){logger[_0x9356('0xd')](_0x9356('0x52'),_0x294513['id']);}})[_0x9356('0x66')](function(_0x1a798d){logger[_0x9356('0x59')]('['+_0x26a9a0[_0x9356('0x6a')]['toUpperCase']()+']'+_0x9356('0x6b'),util[_0x9356('0x5c')](_0x1a798d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff