// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe1cd=['%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','toUpperCase','calleridname','lodash','request-promise','md5','util','ioredis','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','%s/users.json','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','toString','base64','[HTTP]','map','forEach','string','picklist','type','nameField','customField','toLowerCase','includes','idField','custom_fields','push','content','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','Recording\x20is\x20enabled!','recordingURL','uniqueid','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...'];(function(_0x2b4a12,_0x575e1c){var _0x5b8963=function(_0x431811){while(--_0x431811){_0x2b4a12['push'](_0x2b4a12['shift']());}};_0x5b8963(++_0x575e1c);}(_0xe1cd,0x160));var _0xde1c=function(_0x5cae86,_0x2c8653){_0x5cae86=_0x5cae86-0x0;var _0x3ec72c=_0xe1cd[_0x5cae86];return _0x3ec72c;};'use strict';var _=require(_0xde1c('0x0'));var rp=require(_0xde1c('0x1'));var md5=require(_0xde1c('0x2'));var util=require(_0xde1c('0x3'));var Redis=require(_0xde1c('0x4'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xde1c('0x5'))(_0xde1c('0x6'));config[_0xde1c('0x7')]=_[_0xde1c('0x8')](config[_0xde1c('0x7')],{'host':_0xde1c('0x9'),'port':0x18eb});var io=require(_0xde1c('0xa'))(new Redis(config[_0xde1c('0x7')]));function emit(_0x2fe94b,_0x39f84e,_0x435085){io['to'](_0x2fe94b)[_0xde1c('0xb')](_0x39f84e,_0x435085);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x395083,_0xf43b26,_0x2f1b55,_0x49a72e,_0x5a74bc){logger[_0xde1c('0xc')](_0xde1c('0xd'));return request({'uri':util[_0xde1c('0xe')](_0xde1c('0xf'),_0x395083['remoteUri']),'method':_0xde1c('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x2f1b55['id'],'submitter_id':_0xf43b26?_0xf43b26['id']:undefined,'assignee_id':_0xf43b26?_0xf43b26['id']:undefined,'tags':getTags(_0x49a72e[_0xde1c('0x11')],_0xde1c('0x12')),'subject':intUtil[_0xde1c('0x13')](_0x49a72e[_0xde1c('0x14')],_0x5a74bc,'\x20'),'description':intUtil[_0xde1c('0x13')](_0x49a72e[_0xde1c('0x15')],_0x5a74bc,'\x0a'),'comment':{'public':![],'body':intUtil[_0xde1c('0x13')](_0x49a72e[_0xde1c('0x15')],_0x5a74bc,'\x0a')}},getCustomFields(_0x49a72e[_0xde1c('0x16')],_0x5a74bc))}})[_0xde1c('0x17')](function(_0x41d2d9){logger[_0xde1c('0xc')](_0xde1c('0x18'));return _0x41d2d9['ticket'];});}function getUser(_0x18c39f,_0x752ac){if(intUtil[_0xde1c('0x19')](_0x752ac)){logger[_0xde1c('0xc')](_0xde1c('0x1a'),_0x752ac);return request({'uri':util['format'](_0xde1c('0x1b'),_0x18c39f[_0xde1c('0x1c')]),'qs':{'query':util[_0xde1c('0xe')](_0xde1c('0x1d'),_0x752ac)}})[_0xde1c('0x17')](function(_0x4562eb){if(_0x4562eb[_0xde1c('0x1e')]){logger[_0xde1c('0xc')]('Agent\x20found!');return _['find'](_0x4562eb[_0xde1c('0x1f')],{'email':_0x752ac,'role':_0xde1c('0x20')});}else{logger['info'](_0xde1c('0x21'));return request({'uri':util[_0xde1c('0xe')]('%s/users/me.json',_0x18c39f[_0xde1c('0x1c')])})[_0xde1c('0x17')](function(_0x5855b4){logger['info'](_0xde1c('0x22'));return _0x5855b4[_0xde1c('0x23')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xde1c('0x24'),_0x18c39f[_0xde1c('0x1c')])})[_0xde1c('0x17')](function(_0x3ed2fc){logger[_0xde1c('0xc')](_0xde1c('0x22'));return _0x3ed2fc[_0xde1c('0x23')];});}}function getEndUser(_0x4f4962,_0x75cbbf,_0xc3b4f){logger[_0xde1c('0xc')]('Searching\x20enduser\x20with\x20phone',_0xc3b4f);return request({'uri':util['format']('%s/search.json',_0x4f4962[_0xde1c('0x1c')]),'qs':{'query':util['format'](_0xde1c('0x25'),_0xc3b4f)}})['then'](function(_0x384591){var _0x353f83;if(_0x384591[_0xde1c('0x1f')][_0xde1c('0x26')]){_0x384591[_0xde1c('0x1f')]=_[_0xde1c('0x27')](_0x384591[_0xde1c('0x1f')],{'suspended':![],'role':_0xde1c('0x28')});if(_0x384591['results'][_0xde1c('0x26')]){_0x353f83=_[_0xde1c('0x29')](_0x384591[_0xde1c('0x1f')]);}}if(_0x353f83){logger[_0xde1c('0xc')](_0xde1c('0x2a'));return _0x353f83;}else{logger[_0xde1c('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0xde1c('0x2b'),_0x4f4962[_0xde1c('0x1c')]),'method':'POST','body':{'user':{'role':_0xde1c('0x28'),'name':util[_0xde1c('0xe')]('Caller\x20-\x20%s',_0x75cbbf||_0xc3b4f),'phone':_0xc3b4f}}})['then'](function(_0x3b9f5a){logger[_0xde1c('0xc')](_0xde1c('0x2c'));return _0x3b9f5a[_0xde1c('0x23')];});}});}function getAuth(_0x581dd5){var _0x4e4ea4;if(_0x581dd5[_0xde1c('0x2d')]===_0xde1c('0x2e')){_0x4e4ea4=util[_0xde1c('0xe')](_0xde1c('0x2f'),_0x581dd5[_0xde1c('0x30')],_0x581dd5[_0xde1c('0x2e')]);}else if(_0x581dd5[_0xde1c('0x2d')]==='token'){_0x4e4ea4=util[_0xde1c('0xe')](_0xde1c('0x31'),_0x581dd5[_0xde1c('0x30')],_0x581dd5[_0xde1c('0x32')]);}return util[_0xde1c('0xe')](_0xde1c('0x33'),new Buffer(_0x4e4ea4)[_0xde1c('0x34')](_0xde1c('0x35')));}function request(_0x28d7b2){logger['debug'](_0xde1c('0x36'),JSON['stringify'](_0x28d7b2));return rp(_[_0xde1c('0x8')](_0x28d7b2,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0xef8a95,_0x287cee){var _0x3268ed=[];if(_0xef8a95&&_0xef8a95[_0xde1c('0x26')]>0x0){_0x3268ed=_[_0xde1c('0x37')](_0xef8a95,_0x287cee);}return _0x3268ed;}function getCustomFields(_0x12ea78,_0x4248f1){var _0x290e31=[];var _0x1b23fb={'custom_fields':[]};if(_0x12ea78[_0xde1c('0x26')]>0x0){_[_0xde1c('0x38')](_0x12ea78,function(_0x36b4cc){if(_['includes']([_0xde1c('0x39'),_0xde1c('0x3a')],_0x36b4cc[_0xde1c('0x3b')])&&_0x36b4cc[_0xde1c('0x3c')]&&!_0x36b4cc[_0xde1c('0x3d')]){_0x1b23fb[_0x36b4cc[_0xde1c('0x3c')][_0xde1c('0x3e')]()]=_0x36b4cc['content'][_0xde1c('0x34')]();}else if(_[_0xde1c('0x3f')]([_0xde1c('0x39'),'picklist'],_0x36b4cc[_0xde1c('0x3b')])&&_0x36b4cc[_0xde1c('0x40')]&&_0x36b4cc[_0xde1c('0x3d')]){_0x1b23fb[_0xde1c('0x41')][_0xde1c('0x42')]({'id':_0x36b4cc[_0xde1c('0x40')],'value':_0x36b4cc[_0xde1c('0x43')]['toString']()});}else if(_0x36b4cc[_0xde1c('0x3b')]==='variable'&&_0x36b4cc[_0xde1c('0x44')]&&_0x36b4cc[_0xde1c('0x40')]&&_0x36b4cc[_0xde1c('0x3d')]){_0x4248f1[_0x36b4cc['variableName']]&&_0x1b23fb['custom_fields'][_0xde1c('0x42')]({'id':_0x36b4cc[_0xde1c('0x40')],'value':_0x4248f1[_0x36b4cc[_0xde1c('0x44')]][_0xde1c('0x34')]()});}else if(_0x36b4cc[_0xde1c('0x3b')]===_0xde1c('0x45')&&_0x36b4cc['Variable']&&_0x36b4cc[_0xde1c('0x46')]['name']&&_0x36b4cc[_0xde1c('0x40')]&&_0x36b4cc[_0xde1c('0x3d')]){_0x4248f1[_0x36b4cc['Variable']['name']['toLowerCase']()]&&_0x1b23fb[_0xde1c('0x41')][_0xde1c('0x42')]({'id':_0x36b4cc['idField'],'value':_0x4248f1[_0x36b4cc['Variable']['name'][_0xde1c('0x3e')]()][_0xde1c('0x34')]()});}});}return _0x1b23fb;}exports[_0xde1c('0x47')]=function(_0x124955,_0x2d8f6c,_0x192b85,_0x5f32ba,_0x20de58,_0x5841fd){var _0x3cf645,_0x54c4bc;_0x5841fd['remoteUri']=intUtil['stripTrailingSlash'](_0x5841fd[_0xde1c('0x1c')]);_0x5841fd['serverUrl']=intUtil[_0xde1c('0x48')](_0x5841fd[_0xde1c('0x49')]);if(_0x20de58&&_0x20de58['monitor_format']){logger['info']('[QUEUE]',_0xde1c('0x4a'));_0x2d8f6c[_0xde1c('0x4b')]=util[_0xde1c('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5841fd[_0xde1c('0x49')],_0x2d8f6c[_0xde1c('0x4c')],md5(_0x2d8f6c[_0xde1c('0x4c')]));}else{_0x2d8f6c[_0xde1c('0x4b')]='';}headers['Authorization']=getAuth(_0x5841fd);return getUser(_0x5841fd,_0x5f32ba['email'])['then'](function(_0x542551){_0x3cf645=_0x542551;logger['info'](_0xde1c('0x4d'),_0x3cf645['id']);return getEndUser(_0x5841fd,_0x2d8f6c['calleridname'],_0x2d8f6c[_0xde1c('0x4e')]);})[_0xde1c('0x17')](function(_0x1999d8){_0x54c4bc=_0x1999d8;logger['info'](_0xde1c('0x4f'),_0x54c4bc['id']);return getTicket(_0x5841fd,_0x3cf645,_0x54c4bc,_0x192b85,_0x2d8f6c);})[_0xde1c('0x17')](function(_0x35d852){if(_0x35d852){logger[_0xde1c('0xc')](_0xde1c('0x50'),_0x35d852['id']);switch(_0x5841fd[_0xde1c('0x3b')]){case _0xde1c('0x51'):logger[_0xde1c('0xc')](_0xde1c('0x52'),_0xde1c('0x53'));return request({'uri':util['format'](_0xde1c('0x54'),_0x5841fd[_0xde1c('0x1c')],_0x3cf645['id'],_0x35d852['id']),'method':_0xde1c('0x10')});case _0xde1c('0x55'):logger['info'](_0xde1c('0x52'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xde1c('0xe')](_0xde1c('0x56'),_0x5f32ba[_0xde1c('0x12')]),_0xde1c('0x57'),{'uri':util[_0xde1c('0xe')](_0xde1c('0x58'),_0x5841fd[_0xde1c('0x1c')][_0xde1c('0x59')](_0xde1c('0x5a'),''),_0x35d852['id'])});break;default:logger[_0xde1c('0x5b')](_0xde1c('0x52'),_0xde1c('0x5c'));}}})['catch'](function(_0x1a4b2d){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xde1c('0x5d')](_0x1a4b2d,{'showHidden':!![],'depth':null}));});};exports[_0xde1c('0x5e')]=function(_0x13f83d,_0x424988,_0x251c6a,_0x3c5965,_0x4678b5,_0x5c3d0d,_0x52d897){var _0x320628,_0x4267ff;_0x5c3d0d[_0xde1c('0x1c')]=intUtil[_0xde1c('0x48')](_0x5c3d0d['remoteUri']);_0x5c3d0d['serverUrl']=intUtil[_0xde1c('0x48')](_0x5c3d0d[_0xde1c('0x49')]);if(_0x52d897&&_0x52d897[_0xde1c('0x5f')]&&_0x52d897[_0xde1c('0x5f')]!==_0xde1c('0x60')){logger[_0xde1c('0xc')](_0xde1c('0x61'),_0xde1c('0x4a'));_0x424988[_0xde1c('0x4b')]=util['format'](_0xde1c('0x62'),_0x5c3d0d[_0xde1c('0x49')],_0x424988[_0xde1c('0x4c')],md5(_0x424988[_0xde1c('0x4c')]));}headers[_0xde1c('0x63')]=getAuth(_0x5c3d0d);return getUser(_0x5c3d0d,_0x3c5965['email'])[_0xde1c('0x17')](function(_0x16812e){_0x320628=_0x16812e;logger['info']('The\x20User\x20ID\x20is:',_0x320628['id']);return getEndUser(_0x5c3d0d,_0x424988[_0xde1c('0x64')],_0x424988[_0xde1c('0x65')]);})[_0xde1c('0x17')](function(_0x464f36){_0x4267ff=_0x464f36;logger[_0xde1c('0xc')](_0xde1c('0x4f'),_0x4267ff['id']);return getTicket(_0x5c3d0d,_0x320628,_0x4267ff,_0x251c6a,_0x424988);})['then'](function(_0x3b3a04){if(_0x3b3a04){logger['info'](_0xde1c('0x50'),_0x3b3a04['id']);switch(_0x5c3d0d[_0xde1c('0x3b')]){case _0xde1c('0x51'):logger['info'](_0xde1c('0x61'),_0xde1c('0x53'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x5c3d0d['remoteUri'],_0x320628['id'],_0x3b3a04['id']),'method':'POST'});case _0xde1c('0x55'):logger[_0xde1c('0xc')]('[OUTBOUND]',_0xde1c('0x66'));emit(util[_0xde1c('0xe')](_0xde1c('0x56'),_0x3c5965['name']),_0xde1c('0x57'),{'uri':util[_0xde1c('0xe')](_0xde1c('0x58'),_0x5c3d0d[_0xde1c('0x1c')][_0xde1c('0x59')]('/api/v2',''),_0x3b3a04['id'])});break;default:logger[_0xde1c('0x5b')](_0xde1c('0x61'),_0xde1c('0x5c'));}}})[_0xde1c('0x67')](function(_0x4f3246){logger[_0xde1c('0x5b')](_0xde1c('0x68'),util[_0xde1c('0x5d')](_0x4f3246,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x430896,_0x67c744,_0x1e2a01,_0x5c7d9e,_0x59bcc2,_0x2a9076){var _0x3387d4,_0x14bb43;_0x2a9076[_0xde1c('0x1c')]=intUtil[_0xde1c('0x48')](_0x2a9076[_0xde1c('0x1c')]);_0x2a9076['serverUrl']=intUtil['stripTrailingSlash'](_0x2a9076['serverUrl']);if(_0x59bcc2&&_0x59bcc2[_0xde1c('0x69')]){logger[_0xde1c('0xc')]('['+_0x67c744[_0xde1c('0x6a')][_0xde1c('0x6b')]()+']',_0xde1c('0x4a'));_0x67c744[_0xde1c('0x4b')]=util[_0xde1c('0xe')](_0xde1c('0x62'),_0x2a9076[_0xde1c('0x49')],_0x67c744[_0xde1c('0x4c')],md5(_0x67c744[_0xde1c('0x4c')]));}else{_0x67c744[_0xde1c('0x4b')]='';}headers[_0xde1c('0x63')]=getAuth(_0x2a9076);return getUser(_0x2a9076)['then'](function(_0x25c77a){_0x3387d4=_0x25c77a;logger['info']('The\x20User\x20ID\x20is:',_0x3387d4['id']);return getEndUser(_0x2a9076,_0x67c744[_0xde1c('0x6c')],_0x67c744[_0xde1c('0x4e')]);})[_0xde1c('0x17')](function(_0x5af940){_0x14bb43=_0x5af940;logger[_0xde1c('0xc')](_0xde1c('0x4f'),_0x14bb43['id']);return getTicket(_0x2a9076,_0x3387d4,_0x14bb43,_0x1e2a01,_0x67c744);})[_0xde1c('0x17')](function(_0x18c5b7){if(_0x18c5b7){logger[_0xde1c('0xc')](_0xde1c('0x50'),_0x18c5b7['id']);}})['catch'](function(_0x1c7c8e){logger['error']('['+_0x67c744[_0xde1c('0x6a')][_0xde1c('0x6b')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xde1c('0x5d')](_0x1c7c8e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x3569=['../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','name','getString','Subjects','Descriptions','Fields','ticket','validateEmail','type:user\x20role:agent\x20email:%s','then','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','%s/search.json','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','password','username','token','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','includes','string','picklist','nameField','toLowerCase','content','idField','customField','custom_fields','push','variableName','type','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','integrationTab','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis'];(function(_0x19ac6e,_0x435862){var _0x1cdcf3=function(_0x23151c){while(--_0x23151c){_0x19ac6e['push'](_0x19ac6e['shift']());}};_0x1cdcf3(++_0x435862);}(_0x3569,0xd4));var _0x9356=function(_0x43e97d,_0x56a06b){_0x43e97d=_0x43e97d-0x0;var _0x424cd9=_0x3569[_0x43e97d];return _0x424cd9;};'use strict';var _=require(_0x9356('0x0'));var rp=require('request-promise');var md5=require(_0x9356('0x1'));var util=require(_0x9356('0x2'));var Redis=require(_0x9356('0x3'));var intUtil=require('./util');var config=require(_0x9356('0x4'));var logger=require(_0x9356('0x5'))(_0x9356('0x6'));config[_0x9356('0x7')]=_[_0x9356('0x8')](config[_0x9356('0x7')],{'host':_0x9356('0x9'),'port':0x18eb});var io=require(_0x9356('0xa'))(new Redis(config['redis']));function emit(_0xe30783,_0x29d622,_0x2ae4a4){io['to'](_0xe30783)[_0x9356('0xb')](_0x29d622,_0x2ae4a4);}var headers={'Content-Type':_0x9356('0xc'),'Accept':'application/json'};function getTicket(_0xb68d83,_0x5b4c4d,_0x2000a8,_0x159a4c,_0x3f23fa){logger[_0x9356('0xd')](_0x9356('0xe'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x10'),_0xb68d83[_0x9356('0x11')]),'method':_0x9356('0x12'),'body':{'ticket':_[_0x9356('0x13')]({'requester_id':_0x2000a8['id'],'submitter_id':_0x5b4c4d?_0x5b4c4d['id']:undefined,'assignee_id':_0x5b4c4d?_0x5b4c4d['id']:undefined,'tags':getTags(_0x159a4c['Tags'],_0x9356('0x14')),'subject':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x16')],_0x3f23fa,'\x20'),'description':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x17')],_0x3f23fa,'\x0a'),'comment':{'public':![],'body':intUtil[_0x9356('0x15')](_0x159a4c[_0x9356('0x17')],_0x3f23fa,'\x0a')}},getCustomFields(_0x159a4c[_0x9356('0x18')],_0x3f23fa))}})['then'](function(_0x5e7630){logger[_0x9356('0xd')]('Ticket\x20created!');return _0x5e7630[_0x9356('0x19')];});}function getUser(_0x1cec2f,_0x481297){if(intUtil[_0x9356('0x1a')](_0x481297)){logger[_0x9356('0xd')]('Getting\x20agent\x20with\x20email',_0x481297);return request({'uri':util[_0x9356('0xf')]('%s/search.json',_0x1cec2f['remoteUri']),'qs':{'query':util[_0x9356('0xf')](_0x9356('0x1b'),_0x481297)}})[_0x9356('0x1c')](function(_0x3712ee){if(_0x3712ee[_0x9356('0x1d')]){logger[_0x9356('0xd')]('Agent\x20found!');return _[_0x9356('0x1e')](_0x3712ee[_0x9356('0x1f')],{'email':_0x481297,'role':_0x9356('0x20')});}else{logger[_0x9356('0xd')](_0x9356('0x21'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x22'),_0x1cec2f[_0x9356('0x11')])})[_0x9356('0x1c')](function(_0x594118){logger['info'](_0x9356('0x23'));return _0x594118[_0x9356('0x24')];});}});}else{logger['info'](_0x9356('0x21'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x22'),_0x1cec2f[_0x9356('0x11')])})['then'](function(_0x2585f4){logger[_0x9356('0xd')]('Admin\x20account\x20selected.');return _0x2585f4[_0x9356('0x24')];});}}function getEndUser(_0xee04db,_0x42fa2d,_0x4dd197){logger[_0x9356('0xd')](_0x9356('0x25'),_0x4dd197);return request({'uri':util['format'](_0x9356('0x26'),_0xee04db[_0x9356('0x11')]),'qs':{'query':util[_0x9356('0xf')]('type:user\x20role:end-user\x20phone:%s',_0x4dd197)}})['then'](function(_0xf95c70){var _0x5febf8;if(_0xf95c70[_0x9356('0x1f')]['length']){_0xf95c70[_0x9356('0x1f')]=_['filter'](_0xf95c70[_0x9356('0x1f')],{'suspended':![],'role':_0x9356('0x27')});if(_0xf95c70[_0x9356('0x1f')][_0x9356('0x28')]){_0x5febf8=_[_0x9356('0x29')](_0xf95c70['results']);}}if(_0x5febf8){logger[_0x9356('0xd')]('Enduser\x20found!');return _0x5febf8;}else{logger[_0x9356('0xd')](_0x9356('0x2a'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x2b'),_0xee04db[_0x9356('0x11')]),'method':_0x9356('0x12'),'body':{'user':{'role':_0x9356('0x27'),'name':util['format'](_0x9356('0x2c'),_0x42fa2d||_0x4dd197),'phone':_0x4dd197}}})[_0x9356('0x1c')](function(_0x513ea9){logger['info'](_0x9356('0x2d'));return _0x513ea9['user'];});}});}function getAuth(_0x131568){var _0x24c01a;if(_0x131568[_0x9356('0x2e')]==='password'){_0x24c01a=util[_0x9356('0xf')](_0x9356('0x2f'),_0x131568['username'],_0x131568[_0x9356('0x30')]);}else if(_0x131568[_0x9356('0x2e')]==='token'){_0x24c01a=util['format']('%s/token:%s',_0x131568[_0x9356('0x31')],_0x131568[_0x9356('0x32')]);}return util['format'](_0x9356('0x33'),new Buffer(_0x24c01a)[_0x9356('0x34')](_0x9356('0x35')));}function request(_0xa7d0b){logger['debug'](_0x9356('0x36'),JSON[_0x9356('0x37')](_0xa7d0b));return rp(_[_0x9356('0x8')](_0xa7d0b,{'method':_0x9356('0x38'),'headers':headers,'json':!![]}));}function getTags(_0xdebe3e,_0xa17242){var _0x2c189b=[];if(_0xdebe3e&&_0xdebe3e[_0x9356('0x28')]>0x0){_0x2c189b=_['map'](_0xdebe3e,_0xa17242);}return _0x2c189b;}function getCustomFields(_0xea2ad6,_0x4caec7){var _0x462ae0=[];var _0x322954={'custom_fields':[]};if(_0xea2ad6['length']>0x0){_['forEach'](_0xea2ad6,function(_0x43af36){if(_[_0x9356('0x39')]([_0x9356('0x3a'),_0x9356('0x3b')],_0x43af36['type'])&&_0x43af36[_0x9356('0x3c')]&&!_0x43af36['customField']){_0x322954[_0x43af36[_0x9356('0x3c')][_0x9356('0x3d')]()]=_0x43af36[_0x9356('0x3e')]['toString']();}else if(_[_0x9356('0x39')]([_0x9356('0x3a'),_0x9356('0x3b')],_0x43af36['type'])&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x322954[_0x9356('0x41')][_0x9356('0x42')]({'id':_0x43af36[_0x9356('0x3f')],'value':_0x43af36[_0x9356('0x3e')][_0x9356('0x34')]()});}else if(_0x43af36['type']==='variable'&&_0x43af36[_0x9356('0x43')]&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x4caec7[_0x43af36[_0x9356('0x43')]]&&_0x322954[_0x9356('0x41')]['push']({'id':_0x43af36[_0x9356('0x3f')],'value':_0x4caec7[_0x43af36[_0x9356('0x43')]]['toString']()});}else if(_0x43af36[_0x9356('0x44')]===_0x9356('0x45')&&_0x43af36['Variable']&&_0x43af36['Variable']['name']&&_0x43af36[_0x9356('0x3f')]&&_0x43af36[_0x9356('0x40')]){_0x4caec7[_0x43af36[_0x9356('0x46')]['name'][_0x9356('0x3d')]()]&&_0x322954['custom_fields'][_0x9356('0x42')]({'id':_0x43af36[_0x9356('0x3f')],'value':_0x4caec7[_0x43af36[_0x9356('0x46')][_0x9356('0x14')][_0x9356('0x3d')]()][_0x9356('0x34')]()});}});}return _0x322954;}exports['queue']=function(_0x3ab5f0,_0x2df91a,_0xaeebd2,_0x1f7029,_0x438b68,_0x4acec7){var _0x4a23dd,_0x53ea4a;_0x4acec7['remoteUri']=intUtil[_0x9356('0x47')](_0x4acec7[_0x9356('0x11')]);_0x4acec7['serverUrl']=intUtil[_0x9356('0x47')](_0x4acec7[_0x9356('0x48')]);if(_0x438b68&&_0x438b68[_0x9356('0x49')]){logger['info']('[QUEUE]',_0x9356('0x4a'));_0x2df91a[_0x9356('0x4b')]=util[_0x9356('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4acec7[_0x9356('0x48')],_0x2df91a[_0x9356('0x4c')],md5(_0x2df91a[_0x9356('0x4c')]));}else{_0x2df91a['recordingURL']='';}headers[_0x9356('0x4d')]=getAuth(_0x4acec7);return getUser(_0x4acec7,_0x1f7029[_0x9356('0x4e')])[_0x9356('0x1c')](function(_0x53feef){_0x4a23dd=_0x53feef;logger['info'](_0x9356('0x4f'),_0x4a23dd['id']);return getEndUser(_0x4acec7,_0x2df91a[_0x9356('0x50')],_0x2df91a['calleridnum']);})['then'](function(_0x373abe){_0x53ea4a=_0x373abe;logger[_0x9356('0xd')](_0x9356('0x51'),_0x53ea4a['id']);return getTicket(_0x4acec7,_0x4a23dd,_0x53ea4a,_0xaeebd2,_0x2df91a);})[_0x9356('0x1c')](function(_0x1a43d9){if(_0x1a43d9){logger[_0x9356('0xd')](_0x9356('0x52'),_0x1a43d9['id']);switch(_0x4acec7[_0x9356('0x44')]){case'integrationTab':logger[_0x9356('0xd')](_0x9356('0x53'),_0x9356('0x54'));return request({'uri':util[_0x9356('0xf')](_0x9356('0x55'),_0x4acec7[_0x9356('0x11')],_0x4a23dd['id'],_0x1a43d9['id']),'method':'POST'});case'newTab':logger[_0x9356('0xd')](_0x9356('0x53'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x9356('0xf')](_0x9356('0x56'),_0x1f7029['name']),'trigger:browser:url',{'uri':util[_0x9356('0xf')]('%s/agent/tickets/%s',_0x4acec7[_0x9356('0x11')][_0x9356('0x57')](_0x9356('0x58'),''),_0x1a43d9['id'])});break;default:logger[_0x9356('0x59')](_0x9356('0x53'),_0x9356('0x5a'));}}})['catch'](function(_0x54b117){logger['error'](_0x9356('0x5b'),util[_0x9356('0x5c')](_0x54b117,{'showHidden':!![],'depth':null}));});};exports[_0x9356('0x5d')]=function(_0xb27ef0,_0x1cca3a,_0x5d1f28,_0x33c2b1,_0x2b2878,_0x3faaf2,_0xaa9d60){var _0x180dbf,_0xb16e00;_0x3faaf2[_0x9356('0x11')]=intUtil[_0x9356('0x47')](_0x3faaf2[_0x9356('0x11')]);_0x3faaf2[_0x9356('0x48')]=intUtil['stripTrailingSlash'](_0x3faaf2[_0x9356('0x48')]);if(_0xaa9d60&&_0xaa9d60[_0x9356('0x5e')]&&_0xaa9d60[_0x9356('0x5e')]!=='none'){logger[_0x9356('0xd')](_0x9356('0x5f'),'Recording\x20is\x20enabled!');_0x1cca3a[_0x9356('0x4b')]=util['format'](_0x9356('0x60'),_0x3faaf2[_0x9356('0x48')],_0x1cca3a[_0x9356('0x4c')],md5(_0x1cca3a[_0x9356('0x4c')]));}headers[_0x9356('0x4d')]=getAuth(_0x3faaf2);return getUser(_0x3faaf2,_0x33c2b1['email'])[_0x9356('0x1c')](function(_0x41338a){_0x180dbf=_0x41338a;logger[_0x9356('0xd')](_0x9356('0x4f'),_0x180dbf['id']);return getEndUser(_0x3faaf2,_0x1cca3a[_0x9356('0x61')],_0x1cca3a['destcalleridnum']);})[_0x9356('0x1c')](function(_0x569fc5){_0xb16e00=_0x569fc5;logger['info'](_0x9356('0x51'),_0xb16e00['id']);return getTicket(_0x3faaf2,_0x180dbf,_0xb16e00,_0x5d1f28,_0x1cca3a);})[_0x9356('0x1c')](function(_0x3fabcc){if(_0x3fabcc){logger[_0x9356('0xd')]('The\x20Ticket\x20ID\x20is:',_0x3fabcc['id']);switch(_0x3faaf2[_0x9356('0x44')]){case _0x9356('0x62'):logger[_0x9356('0xd')](_0x9356('0x5f'),_0x9356('0x54'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3faaf2[_0x9356('0x11')],_0x180dbf['id'],_0x3fabcc['id']),'method':_0x9356('0x12')});case _0x9356('0x63'):logger[_0x9356('0xd')](_0x9356('0x5f'),_0x9356('0x64'));emit(util['format'](_0x9356('0x56'),_0x33c2b1[_0x9356('0x14')]),_0x9356('0x65'),{'uri':util[_0x9356('0xf')]('%s/agent/tickets/%s',_0x3faaf2[_0x9356('0x11')][_0x9356('0x57')](_0x9356('0x58'),''),_0x3fabcc['id'])});break;default:logger['error'](_0x9356('0x5f'),_0x9356('0x5a'));}}})[_0x9356('0x66')](function(_0x293b5c){logger[_0x9356('0x59')](_0x9356('0x67'),util[_0x9356('0x5c')](_0x293b5c,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x23271a,_0x26a9a0,_0x3bc588,_0x2106ab,_0x5aef1c,_0x12dac1){var _0x22ee78,_0x5cfb10;_0x12dac1['remoteUri']=intUtil[_0x9356('0x47')](_0x12dac1[_0x9356('0x11')]);_0x12dac1[_0x9356('0x48')]=intUtil[_0x9356('0x47')](_0x12dac1['serverUrl']);if(_0x5aef1c&&_0x5aef1c[_0x9356('0x49')]){logger['info']('['+_0x26a9a0['lastevent'][_0x9356('0x68')]()+']',_0x9356('0x4a'));_0x26a9a0[_0x9356('0x4b')]=util[_0x9356('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x12dac1[_0x9356('0x48')],_0x26a9a0[_0x9356('0x4c')],md5(_0x26a9a0['uniqueid']));}else{_0x26a9a0[_0x9356('0x4b')]='';}headers[_0x9356('0x4d')]=getAuth(_0x12dac1);return getUser(_0x12dac1)[_0x9356('0x1c')](function(_0x125a12){_0x22ee78=_0x125a12;logger[_0x9356('0xd')](_0x9356('0x4f'),_0x22ee78['id']);return getEndUser(_0x12dac1,_0x26a9a0['calleridname'],_0x26a9a0[_0x9356('0x69')]);})[_0x9356('0x1c')](function(_0x38a032){_0x5cfb10=_0x38a032;logger[_0x9356('0xd')](_0x9356('0x51'),_0x5cfb10['id']);return getTicket(_0x12dac1,_0x22ee78,_0x5cfb10,_0x3bc588,_0x26a9a0);})[_0x9356('0x1c')](function(_0x294513){if(_0x294513){logger[_0x9356('0xd')](_0x9356('0x52'),_0x294513['id']);}})[_0x9356('0x66')](function(_0x1a798d){logger[_0x9356('0x59')]('['+_0x26a9a0[_0x9356('0x6a')]['toUpperCase']()+']'+_0x9356('0x6b'),util[_0x9356('0x5c')](_0x1a798d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff