// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9b8e=['customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','[OUTBOUND]','user:%s','trigger:browser:url','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','../../../../config/environment','zendesk','redis','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','then','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','password','username','token','%s/token:%s','toString','defaults','map','forEach','type','customField','toLowerCase','content','string','idField','custom_fields','push','variable','variableName'];(function(_0x563275,_0x2cf803){var _0x437a59=function(_0x3fa3b4){while(--_0x3fa3b4){_0x563275['push'](_0x563275['shift']());}};_0x437a59(++_0x2cf803);}(_0x9b8e,0x158));var _0xe9b8=function(_0x304705,_0x5bc993){_0x304705=_0x304705-0x0;var _0x53b1a1=_0x9b8e[_0x304705];return _0x53b1a1;};'use strict';var _=require(_0xe9b8('0x0'));var rp=require('request-promise');var md5=require(_0xe9b8('0x1'));var util=require(_0xe9b8('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xe9b8('0x3'));var logger=require('../../../../config/logger')(_0xe9b8('0x4'));config[_0xe9b8('0x5')]=_['defaults'](config[_0xe9b8('0x5')],{'host':_0xe9b8('0x6'),'port':0x18eb});var io=require(_0xe9b8('0x7'))(new Redis(config[_0xe9b8('0x5')]));function emit(_0x4ae5fa,_0x3b67fe,_0x4fe774){io['to'](_0x4ae5fa)['emit'](_0x3b67fe,_0x4fe774);}var headers={'Content-Type':_0xe9b8('0x8'),'Accept':_0xe9b8('0x8')};function getTicket(_0x65e43c,_0xfc57d9,_0x4aab24,_0x5ead88,_0x4cb688){logger[_0xe9b8('0x9')](_0xe9b8('0xa'));return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0xc'),_0x65e43c[_0xe9b8('0xd')]),'method':_0xe9b8('0xe'),'body':{'ticket':_[_0xe9b8('0xf')]({'requester_id':_0x4aab24['id'],'submitter_id':_0xfc57d9?_0xfc57d9['id']:undefined,'assignee_id':_0xfc57d9?_0xfc57d9['id']:undefined,'tags':getTags(_0x5ead88[_0xe9b8('0x10')],_0xe9b8('0x11')),'subject':intUtil[_0xe9b8('0x12')](_0x5ead88[_0xe9b8('0x13')],_0x4cb688,'\x20'),'description':intUtil[_0xe9b8('0x12')](_0x5ead88[_0xe9b8('0x14')],_0x4cb688,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x5ead88['Descriptions'],_0x4cb688,'\x0a')}},getCustomFields(_0x5ead88['Fields'],_0x4cb688))}})['then'](function(_0x38f287){logger['info']('Ticket\x20created!');return _0x38f287[_0xe9b8('0x15')];});}function getUser(_0x13933a,_0x202e94){if(intUtil[_0xe9b8('0x16')](_0x202e94)){logger[_0xe9b8('0x9')](_0xe9b8('0x17'),_0x202e94);return request({'uri':util['format'](_0xe9b8('0x18'),_0x13933a[_0xe9b8('0xd')]),'qs':{'query':util[_0xe9b8('0xb')](_0xe9b8('0x19'),_0x202e94)}})[_0xe9b8('0x1a')](function(_0xef83d8){if(_0xef83d8['count']){logger[_0xe9b8('0x9')]('Agent\x20found!');return _[_0xe9b8('0x1b')](_0xef83d8[_0xe9b8('0x1c')],{'email':_0x202e94,'role':_0xe9b8('0x1d')});}else{logger['info'](_0xe9b8('0x1e'));return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0x1f'),_0x13933a[_0xe9b8('0xd')])})[_0xe9b8('0x1a')](function(_0x542304){logger[_0xe9b8('0x9')]('Admin\x20account\x20selected.');return _0x542304[_0xe9b8('0x20')];});}});}else{logger[_0xe9b8('0x9')](_0xe9b8('0x1e'));return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0x1f'),_0x13933a['remoteUri'])})['then'](function(_0x15dca4){logger[_0xe9b8('0x9')](_0xe9b8('0x21'));return _0x15dca4['user'];});}}function getEndUser(_0x51c940,_0x277f5a,_0x4d3cea){logger[_0xe9b8('0x9')]('Searching\x20enduser\x20with\x20phone',_0x4d3cea);return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0x18'),_0x51c940[_0xe9b8('0xd')]),'qs':{'query':util['format'](_0xe9b8('0x22'),_0x4d3cea)}})['then'](function(_0x437b88){var _0x556ce6;if(_0x437b88[_0xe9b8('0x1c')][_0xe9b8('0x23')]){_0x437b88[_0xe9b8('0x1c')]=_[_0xe9b8('0x24')](_0x437b88[_0xe9b8('0x1c')],{'suspended':![],'role':_0xe9b8('0x25')});if(_0x437b88[_0xe9b8('0x1c')][_0xe9b8('0x23')]){_0x556ce6=_['first'](_0x437b88[_0xe9b8('0x1c')]);}}if(_0x556ce6){logger[_0xe9b8('0x9')](_0xe9b8('0x26'));return _0x556ce6;}else{logger[_0xe9b8('0x9')](_0xe9b8('0x27'));return request({'uri':util['format'](_0xe9b8('0x28'),_0x51c940[_0xe9b8('0xd')]),'method':_0xe9b8('0xe'),'body':{'user':{'role':_0xe9b8('0x25'),'name':util[_0xe9b8('0xb')](_0xe9b8('0x29'),_0x277f5a||_0x4d3cea),'phone':_0x4d3cea}}})['then'](function(_0x5cf31c){logger['info']('Enduser\x20created.');return _0x5cf31c[_0xe9b8('0x20')];});}});}function getAuth(_0x2c077b){var _0x47dc52;if(_0x2c077b['authType']===_0xe9b8('0x2a')){_0x47dc52=util['format']('%s:%s',_0x2c077b[_0xe9b8('0x2b')],_0x2c077b[_0xe9b8('0x2a')]);}else if(_0x2c077b['authType']===_0xe9b8('0x2c')){_0x47dc52=util[_0xe9b8('0xb')](_0xe9b8('0x2d'),_0x2c077b[_0xe9b8('0x2b')],_0x2c077b[_0xe9b8('0x2c')]);}return util['format']('Basic\x20%s',new Buffer(_0x47dc52)[_0xe9b8('0x2e')]('base64'));}function request(_0x19b9b9){logger['debug']('[HTTP]',JSON['stringify'](_0x19b9b9));return rp(_[_0xe9b8('0x2f')](_0x19b9b9,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x1af749,_0x48f01b){var _0x586670=[];if(_0x1af749&&_0x1af749['length']>0x0){_0x586670=_[_0xe9b8('0x30')](_0x1af749,_0x48f01b);}return _0x586670;}function getCustomFields(_0x32260b,_0x367bc2){var _0xaed6b6=[];var _0x3e8a3f={'custom_fields':[]};if(_0x32260b[_0xe9b8('0x23')]>0x0){_[_0xe9b8('0x31')](_0x32260b,function(_0x393382){if(_0x393382[_0xe9b8('0x32')]==='string'&&_0x393382['nameField']&&!_0x393382[_0xe9b8('0x33')]){_0x3e8a3f[_0x393382['nameField'][_0xe9b8('0x34')]()]=_0x393382[_0xe9b8('0x35')][_0xe9b8('0x2e')]();}else if(_0x393382[_0xe9b8('0x32')]===_0xe9b8('0x36')&&_0x393382[_0xe9b8('0x37')]&&_0x393382[_0xe9b8('0x33')]){_0x3e8a3f[_0xe9b8('0x38')][_0xe9b8('0x39')]({'id':_0x393382[_0xe9b8('0x37')],'value':_0x393382['content'][_0xe9b8('0x2e')]()});}else if(_0x393382[_0xe9b8('0x32')]===_0xe9b8('0x3a')&&_0x393382[_0xe9b8('0x3b')]&&_0x393382[_0xe9b8('0x37')]&&_0x393382[_0xe9b8('0x33')]){_0x367bc2[_0x393382['variableName']]&&_0x3e8a3f['custom_fields'][_0xe9b8('0x39')]({'id':_0x393382['idField'],'value':_0x367bc2[_0x393382[_0xe9b8('0x3b')]][_0xe9b8('0x2e')]()});}else if(_0x393382[_0xe9b8('0x32')]===_0xe9b8('0x3c')&&_0x393382[_0xe9b8('0x3d')]&&_0x393382['Variable'][_0xe9b8('0x11')]&&_0x393382[_0xe9b8('0x37')]&&_0x393382['customField']){_0x367bc2[_0x393382[_0xe9b8('0x3d')][_0xe9b8('0x11')][_0xe9b8('0x34')]()]&&_0x3e8a3f['custom_fields']['push']({'id':_0x393382[_0xe9b8('0x37')],'value':_0x367bc2[_0x393382['Variable'][_0xe9b8('0x11')]['toLowerCase']()][_0xe9b8('0x2e')]()});}});}return _0x3e8a3f;}exports[_0xe9b8('0x3e')]=function(_0x3d286b,_0x56147c,_0x36ddbc,_0x48a285,_0x3a4d6b,_0x4d11b6){var _0x15f720,_0xd144d9;_0x4d11b6['remoteUri']=intUtil[_0xe9b8('0x3f')](_0x4d11b6[_0xe9b8('0xd')]);_0x4d11b6[_0xe9b8('0x40')]=intUtil[_0xe9b8('0x3f')](_0x4d11b6[_0xe9b8('0x40')]);if(_0x3a4d6b&&_0x3a4d6b[_0xe9b8('0x41')]){logger[_0xe9b8('0x9')]('[QUEUE]',_0xe9b8('0x42'));_0x56147c[_0xe9b8('0x43')]=util[_0xe9b8('0xb')](_0xe9b8('0x44'),_0x4d11b6['serverUrl'],_0x56147c[_0xe9b8('0x45')],md5(_0x56147c[_0xe9b8('0x45')]));}else{_0x56147c[_0xe9b8('0x43')]='';}headers[_0xe9b8('0x46')]=getAuth(_0x4d11b6);return getUser(_0x4d11b6,_0x48a285[_0xe9b8('0x47')])[_0xe9b8('0x1a')](function(_0x5dc32e){_0x15f720=_0x5dc32e;logger[_0xe9b8('0x9')]('The\x20User\x20ID\x20is:',_0x15f720['id']);return getEndUser(_0x4d11b6,_0x56147c[_0xe9b8('0x48')],_0x56147c[_0xe9b8('0x49')]);})[_0xe9b8('0x1a')](function(_0x28ac67){_0xd144d9=_0x28ac67;logger[_0xe9b8('0x9')]('The\x20Enduser\x20ID\x20is:',_0xd144d9['id']);return getTicket(_0x4d11b6,_0x15f720,_0xd144d9,_0x36ddbc,_0x56147c);})[_0xe9b8('0x1a')](function(_0x356acf){if(_0x356acf){logger[_0xe9b8('0x9')](_0xe9b8('0x4a'),_0x356acf['id']);switch(_0x4d11b6['type']){case _0xe9b8('0x4b'):logger['info'](_0xe9b8('0x4c'),_0xe9b8('0x4d'));return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0x4e'),_0x4d11b6[_0xe9b8('0xd')],_0x15f720['id'],_0x356acf['id']),'method':_0xe9b8('0xe')});case'newTab':logger[_0xe9b8('0x9')](_0xe9b8('0x4c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xe9b8('0xb')]('user:%s',_0x48a285[_0xe9b8('0x11')]),'trigger:browser:url',{'uri':util[_0xe9b8('0xb')]('%s/agent/tickets/%s',_0x4d11b6[_0xe9b8('0xd')][_0xe9b8('0x4f')](_0xe9b8('0x50'),''),_0x356acf['id'])});break;default:logger[_0xe9b8('0x51')](_0xe9b8('0x4c'),_0xe9b8('0x52'));}}})['catch'](function(_0x5789d7){logger[_0xe9b8('0x51')](_0xe9b8('0x53'),util[_0xe9b8('0x54')](_0x5789d7,{'showHidden':!![],'depth':null}));});};exports[_0xe9b8('0x55')]=function(_0x666b80,_0x5b2e93,_0x3d6e58,_0x166a3c,_0x5aa621,_0x42206d,_0x554196){var _0x4471fe,_0x2e9014;_0x42206d[_0xe9b8('0xd')]=intUtil[_0xe9b8('0x3f')](_0x42206d[_0xe9b8('0xd')]);_0x42206d['serverUrl']=intUtil['stripTrailingSlash'](_0x42206d['serverUrl']);if(_0x554196&&_0x554196[_0xe9b8('0x56')]&&_0x554196[_0xe9b8('0x56')]!==_0xe9b8('0x57')){logger[_0xe9b8('0x9')]('[OUTBOUND]',_0xe9b8('0x42'));_0x5b2e93[_0xe9b8('0x43')]=util[_0xe9b8('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x42206d[_0xe9b8('0x40')],_0x5b2e93[_0xe9b8('0x45')],md5(_0x5b2e93[_0xe9b8('0x45')]));}headers[_0xe9b8('0x46')]=getAuth(_0x42206d);return getUser(_0x42206d,_0x166a3c['email'])['then'](function(_0x1794d6){_0x4471fe=_0x1794d6;logger[_0xe9b8('0x9')](_0xe9b8('0x58'),_0x4471fe['id']);return getEndUser(_0x42206d,_0x5b2e93[_0xe9b8('0x59')],_0x5b2e93[_0xe9b8('0x5a')]);})['then'](function(_0x63af25){_0x2e9014=_0x63af25;logger[_0xe9b8('0x9')](_0xe9b8('0x5b'),_0x2e9014['id']);return getTicket(_0x42206d,_0x4471fe,_0x2e9014,_0x3d6e58,_0x5b2e93);})['then'](function(_0x4552da){if(_0x4552da){logger['info'](_0xe9b8('0x4a'),_0x4552da['id']);switch(_0x42206d[_0xe9b8('0x32')]){case _0xe9b8('0x4b'):logger[_0xe9b8('0x9')](_0xe9b8('0x5c'),_0xe9b8('0x4d'));return request({'uri':util['format'](_0xe9b8('0x4e'),_0x42206d['remoteUri'],_0x4471fe['id'],_0x4552da['id']),'method':'POST'});case'newTab':logger[_0xe9b8('0x9')](_0xe9b8('0x5c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xe9b8('0xb')](_0xe9b8('0x5d'),_0x166a3c[_0xe9b8('0x11')]),_0xe9b8('0x5e'),{'uri':util[_0xe9b8('0xb')]('%s/agent/tickets/%s',_0x42206d[_0xe9b8('0xd')][_0xe9b8('0x4f')](_0xe9b8('0x50'),''),_0x4552da['id'])});break;default:logger['error'](_0xe9b8('0x5c'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe9b8('0x5f')](function(_0x1b2374){logger[_0xe9b8('0x51')](_0xe9b8('0x60'),util[_0xe9b8('0x54')](_0x1b2374,{'showHidden':!![],'depth':null}));});};exports[_0xe9b8('0x61')]=function(_0x32910a,_0x275b66,_0x1115a4,_0x2309e2,_0x55e51f,_0x199741){var _0x205692,_0x447f23;_0x199741['remoteUri']=intUtil[_0xe9b8('0x3f')](_0x199741[_0xe9b8('0xd')]);_0x199741[_0xe9b8('0x40')]=intUtil[_0xe9b8('0x3f')](_0x199741[_0xe9b8('0x40')]);if(_0x55e51f&&_0x55e51f[_0xe9b8('0x41')]){logger[_0xe9b8('0x9')]('['+_0x275b66[_0xe9b8('0x62')][_0xe9b8('0x63')]()+']',_0xe9b8('0x42'));_0x275b66[_0xe9b8('0x43')]=util[_0xe9b8('0xb')](_0xe9b8('0x44'),_0x199741[_0xe9b8('0x40')],_0x275b66['uniqueid'],md5(_0x275b66[_0xe9b8('0x45')]));}else{_0x275b66['recordingURL']='';}headers[_0xe9b8('0x46')]=getAuth(_0x199741);return getUser(_0x199741)[_0xe9b8('0x1a')](function(_0x24fd4a){_0x205692=_0x24fd4a;logger[_0xe9b8('0x9')](_0xe9b8('0x58'),_0x205692['id']);return getEndUser(_0x199741,_0x275b66[_0xe9b8('0x48')],_0x275b66[_0xe9b8('0x49')]);})[_0xe9b8('0x1a')](function(_0x38568e){_0x447f23=_0x38568e;logger[_0xe9b8('0x9')](_0xe9b8('0x5b'),_0x447f23['id']);return getTicket(_0x199741,_0x205692,_0x447f23,_0x1115a4,_0x275b66);})['then'](function(_0x3ede60){if(_0x3ede60){logger[_0xe9b8('0x9')](_0xe9b8('0x4a'),_0x3ede60['id']);}})['catch'](function(_0x2603d9){logger[_0xe9b8('0x51')]('['+_0x275b66[_0xe9b8('0x62')][_0xe9b8('0x63')]()+']'+_0xe9b8('0x64'),util[_0xe9b8('0x54')](_0x2603d9,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x5b86=['Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','filter','results','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','debug','[HTTP]','stringify','GET','map','string','picklist','nameField','toLowerCase','content','includes','custom_fields','push','type','variable','idField','customField','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','POST','newTab','replace','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','email','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','calleridname','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count'];(function(_0x1ed1a6,_0x333c3e){var _0x4f2017=function(_0x8d6e34){while(--_0x8d6e34){_0x1ed1a6['push'](_0x1ed1a6['shift']());}};_0x4f2017(++_0x333c3e);}(_0x5b86,0xb9));var _0x65b8=function(_0x33add5,_0x54f3c1){_0x33add5=_0x33add5-0x0;var _0x399430=_0x5b86[_0x33add5];return _0x399430;};'use strict';var _=require('lodash');var rp=require(_0x65b8('0x0'));var md5=require(_0x65b8('0x1'));var util=require(_0x65b8('0x2'));var Redis=require(_0x65b8('0x3'));var intUtil=require('./util');var config=require(_0x65b8('0x4'));var logger=require(_0x65b8('0x5'))(_0x65b8('0x6'));config[_0x65b8('0x7')]=_[_0x65b8('0x8')](config[_0x65b8('0x7')],{'host':_0x65b8('0x9'),'port':0x18eb});var io=require(_0x65b8('0xa'))(new Redis(config[_0x65b8('0x7')]));function emit(_0x416d5f,_0x5cca52,_0x268450){io['to'](_0x416d5f)[_0x65b8('0xb')](_0x5cca52,_0x268450);}var headers={'Content-Type':'application/json','Accept':_0x65b8('0xc')};function getTicket(_0x3dcb96,_0x520eb8,_0x3dd38b,_0x127c9b,_0x46d85a){logger[_0x65b8('0xd')](_0x65b8('0xe'));return request({'uri':util[_0x65b8('0xf')]('%s/tickets.json',_0x3dcb96['remoteUri']),'method':'POST','body':{'ticket':_['merge']({'requester_id':_0x3dd38b['id'],'submitter_id':_0x520eb8?_0x520eb8['id']:undefined,'assignee_id':_0x520eb8?_0x520eb8['id']:undefined,'tags':getTags(_0x127c9b[_0x65b8('0x10')],_0x65b8('0x11')),'subject':intUtil[_0x65b8('0x12')](_0x127c9b[_0x65b8('0x13')],_0x46d85a,'\x20'),'description':intUtil[_0x65b8('0x12')](_0x127c9b['Descriptions'],_0x46d85a,'\x0a'),'comment':{'public':![],'body':intUtil[_0x65b8('0x12')](_0x127c9b[_0x65b8('0x14')],_0x46d85a,'\x0a')}},getCustomFields(_0x127c9b['Fields'],_0x46d85a))}})[_0x65b8('0x15')](function(_0x2cba85){logger['info'](_0x65b8('0x16'));return _0x2cba85[_0x65b8('0x17')];});}function getUser(_0x443a14,_0x36033a){if(intUtil[_0x65b8('0x18')](_0x36033a)){logger[_0x65b8('0xd')]('Getting\x20agent\x20with\x20email',_0x36033a);return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x19'),_0x443a14[_0x65b8('0x1a')]),'qs':{'query':util[_0x65b8('0xf')](_0x65b8('0x1b'),_0x36033a)}})[_0x65b8('0x15')](function(_0x25a5fa){if(_0x25a5fa[_0x65b8('0x1c')]){logger[_0x65b8('0xd')](_0x65b8('0x1d'));return _['find'](_0x25a5fa['results'],{'email':_0x36033a,'role':'agent'});}else{logger[_0x65b8('0xd')](_0x65b8('0x1e'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x1f'),_0x443a14['remoteUri'])})['then'](function(_0x36db20){logger[_0x65b8('0xd')](_0x65b8('0x20'));return _0x36db20['user'];});}});}else{logger[_0x65b8('0xd')](_0x65b8('0x1e'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x1f'),_0x443a14['remoteUri'])})[_0x65b8('0x15')](function(_0x2a08f6){logger['info'](_0x65b8('0x20'));return _0x2a08f6[_0x65b8('0x21')];});}}function getEndUser(_0x5ec8c4,_0x5a4ef6,_0x2c1bb9){logger[_0x65b8('0xd')](_0x65b8('0x22'),_0x2c1bb9);return request({'uri':util[_0x65b8('0xf')]('%s/search.json',_0x5ec8c4['remoteUri']),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x2c1bb9)}})['then'](function(_0x29fcff){var _0x20c255;if(_0x29fcff['results'][_0x65b8('0x23')]){_0x29fcff['results']=_[_0x65b8('0x24')](_0x29fcff[_0x65b8('0x25')],{'suspended':![],'role':_0x65b8('0x26')});if(_0x29fcff[_0x65b8('0x25')]['length']){_0x20c255=_[_0x65b8('0x27')](_0x29fcff[_0x65b8('0x25')]);}}if(_0x20c255){logger[_0x65b8('0xd')](_0x65b8('0x28'));return _0x20c255;}else{logger[_0x65b8('0xd')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x29'),_0x5ec8c4['remoteUri']),'method':'POST','body':{'user':{'role':_0x65b8('0x26'),'name':util[_0x65b8('0xf')](_0x65b8('0x2a'),_0x5a4ef6||_0x2c1bb9),'phone':_0x2c1bb9}}})['then'](function(_0x5f0cbd){logger[_0x65b8('0xd')](_0x65b8('0x2b'));return _0x5f0cbd[_0x65b8('0x21')];});}});}function getAuth(_0x39c122){var _0x585ae3;if(_0x39c122[_0x65b8('0x2c')]===_0x65b8('0x2d')){_0x585ae3=util['format']('%s:%s',_0x39c122[_0x65b8('0x2e')],_0x39c122[_0x65b8('0x2d')]);}else if(_0x39c122[_0x65b8('0x2c')]===_0x65b8('0x2f')){_0x585ae3=util[_0x65b8('0xf')](_0x65b8('0x30'),_0x39c122[_0x65b8('0x2e')],_0x39c122[_0x65b8('0x2f')]);}return util[_0x65b8('0xf')](_0x65b8('0x31'),new Buffer(_0x585ae3)[_0x65b8('0x32')]('base64'));}function request(_0x19ec35){logger[_0x65b8('0x33')](_0x65b8('0x34'),JSON[_0x65b8('0x35')](_0x19ec35));return rp(_[_0x65b8('0x8')](_0x19ec35,{'method':_0x65b8('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x101ee5,_0x468850){var _0x4a7b8e=[];if(_0x101ee5&&_0x101ee5[_0x65b8('0x23')]>0x0){_0x4a7b8e=_[_0x65b8('0x37')](_0x101ee5,_0x468850);}return _0x4a7b8e;}function getCustomFields(_0x29baed,_0xa25d83){var _0x2431e4=[];var _0x3c06e1={'custom_fields':[]};if(_0x29baed[_0x65b8('0x23')]>0x0){_['forEach'](_0x29baed,function(_0x138108){if(_['includes']([_0x65b8('0x38'),_0x65b8('0x39')],_0x138108['type'])&&_0x138108[_0x65b8('0x3a')]&&!_0x138108['customField']){_0x3c06e1[_0x138108[_0x65b8('0x3a')][_0x65b8('0x3b')]()]=_0x138108[_0x65b8('0x3c')][_0x65b8('0x32')]();}else if(_[_0x65b8('0x3d')]([_0x65b8('0x38'),_0x65b8('0x39')],_0x138108['type'])&&_0x138108['idField']&&_0x138108['customField']){_0x3c06e1[_0x65b8('0x3e')][_0x65b8('0x3f')]({'id':_0x138108['idField'],'value':_0x138108[_0x65b8('0x3c')][_0x65b8('0x32')]()});}else if(_0x138108[_0x65b8('0x40')]===_0x65b8('0x41')&&_0x138108['variableName']&&_0x138108[_0x65b8('0x42')]&&_0x138108[_0x65b8('0x43')]){_0xa25d83[_0x138108['variableName']]&&_0x3c06e1[_0x65b8('0x3e')][_0x65b8('0x3f')]({'id':_0x138108[_0x65b8('0x42')],'value':_0xa25d83[_0x138108[_0x65b8('0x44')]]['toString']()});}else if(_0x138108['type']===_0x65b8('0x45')&&_0x138108['Variable']&&_0x138108[_0x65b8('0x46')]['name']&&_0x138108['idField']&&_0x138108['customField']){_0xa25d83[_0x138108[_0x65b8('0x46')][_0x65b8('0x11')][_0x65b8('0x3b')]()]&&_0x3c06e1['custom_fields'][_0x65b8('0x3f')]({'id':_0x138108[_0x65b8('0x42')],'value':_0xa25d83[_0x138108[_0x65b8('0x46')]['name'][_0x65b8('0x3b')]()][_0x65b8('0x32')]()});}});}return _0x3c06e1;}exports[_0x65b8('0x47')]=function(_0x17a503,_0x1f7c17,_0x3e13c9,_0xc015a,_0x2cb524,_0x5d1def){var _0x1e91e6,_0x52801a;_0x5d1def[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x5d1def[_0x65b8('0x1a')]);_0x5d1def[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x5d1def['serverUrl']);if(_0x2cb524&&_0x2cb524[_0x65b8('0x4a')]){logger[_0x65b8('0xd')](_0x65b8('0x4b'),'Recording\x20is\x20enabled!');_0x1f7c17[_0x65b8('0x4c')]=util[_0x65b8('0xf')](_0x65b8('0x4d'),_0x5d1def['serverUrl'],_0x1f7c17[_0x65b8('0x4e')],md5(_0x1f7c17[_0x65b8('0x4e')]));}else{_0x1f7c17['recordingURL']='';}headers[_0x65b8('0x4f')]=getAuth(_0x5d1def);return getUser(_0x5d1def,_0xc015a['email'])['then'](function(_0x5b52fc){_0x1e91e6=_0x5b52fc;logger[_0x65b8('0xd')](_0x65b8('0x50'),_0x1e91e6['id']);return getEndUser(_0x5d1def,_0x1f7c17['calleridname'],_0x1f7c17[_0x65b8('0x51')]);})[_0x65b8('0x15')](function(_0x58a3a6){_0x52801a=_0x58a3a6;logger[_0x65b8('0xd')](_0x65b8('0x52'),_0x52801a['id']);return getTicket(_0x5d1def,_0x1e91e6,_0x52801a,_0x3e13c9,_0x1f7c17);})[_0x65b8('0x15')](function(_0xc3b962){if(_0xc3b962){logger[_0x65b8('0xd')]('The\x20Ticket\x20ID\x20is:',_0xc3b962['id']);switch(_0x5d1def[_0x65b8('0x40')]){case'integrationTab':logger[_0x65b8('0xd')](_0x65b8('0x4b'),_0x65b8('0x53'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x54'),_0x5d1def[_0x65b8('0x1a')],_0x1e91e6['id'],_0xc3b962['id']),'method':_0x65b8('0x55')});case _0x65b8('0x56'):logger[_0x65b8('0xd')](_0x65b8('0x4b'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x65b8('0xf')]('user:%s',_0xc015a[_0x65b8('0x11')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x5d1def[_0x65b8('0x1a')][_0x65b8('0x57')]('/api/v2',''),_0xc3b962['id'])});break;default:logger[_0x65b8('0x58')](_0x65b8('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x65b8('0x59')](function(_0x2de88a){logger['error'](_0x65b8('0x5a'),util[_0x65b8('0x5b')](_0x2de88a,{'showHidden':!![],'depth':null}));});};exports[_0x65b8('0x5c')]=function(_0x47949d,_0x15025d,_0x401553,_0x2bd881,_0x19b24d,_0x15d224,_0x269eea){var _0x3b9a40,_0x33b293;_0x15d224[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x15d224[_0x65b8('0x1a')]);_0x15d224[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x15d224[_0x65b8('0x49')]);if(_0x269eea&&_0x269eea[_0x65b8('0x5d')]&&_0x269eea['recordingFormat']!==_0x65b8('0x5e')){logger[_0x65b8('0xd')](_0x65b8('0x5f'),_0x65b8('0x60'));_0x15025d[_0x65b8('0x4c')]=util['format'](_0x65b8('0x4d'),_0x15d224[_0x65b8('0x49')],_0x15025d[_0x65b8('0x4e')],md5(_0x15025d[_0x65b8('0x4e')]));}headers[_0x65b8('0x4f')]=getAuth(_0x15d224);return getUser(_0x15d224,_0x2bd881[_0x65b8('0x61')])[_0x65b8('0x15')](function(_0x4fdd2a){_0x3b9a40=_0x4fdd2a;logger['info']('The\x20User\x20ID\x20is:',_0x3b9a40['id']);return getEndUser(_0x15d224,_0x15025d['destcalleridname'],_0x15025d['destcalleridnum']);})[_0x65b8('0x15')](function(_0x21cbe6){_0x33b293=_0x21cbe6;logger[_0x65b8('0xd')]('The\x20Enduser\x20ID\x20is:',_0x33b293['id']);return getTicket(_0x15d224,_0x3b9a40,_0x33b293,_0x401553,_0x15025d);})[_0x65b8('0x15')](function(_0x551180){if(_0x551180){logger[_0x65b8('0xd')](_0x65b8('0x62'),_0x551180['id']);switch(_0x15d224['type']){case'integrationTab':logger['info'](_0x65b8('0x5f'),_0x65b8('0x53'));return request({'uri':util[_0x65b8('0xf')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x15d224[_0x65b8('0x1a')],_0x3b9a40['id'],_0x551180['id']),'method':_0x65b8('0x55')});case _0x65b8('0x56'):logger[_0x65b8('0xd')](_0x65b8('0x5f'),_0x65b8('0x63'));emit(util[_0x65b8('0xf')](_0x65b8('0x64'),_0x2bd881[_0x65b8('0x11')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x15d224[_0x65b8('0x1a')][_0x65b8('0x57')]('/api/v2',''),_0x551180['id'])});break;default:logger[_0x65b8('0x58')]('[OUTBOUND]',_0x65b8('0x65'));}}})[_0x65b8('0x59')](function(_0x32481e){logger[_0x65b8('0x58')](_0x65b8('0x66'),util[_0x65b8('0x5b')](_0x32481e,{'showHidden':!![],'depth':null}));});};exports[_0x65b8('0x67')]=function(_0x4d6a66,_0x151e82,_0x10b39b,_0x44b279,_0x2f0ed8,_0x3d338b){var _0xb7b82,_0x226428;_0x3d338b[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x3d338b[_0x65b8('0x1a')]);_0x3d338b[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x3d338b[_0x65b8('0x49')]);if(_0x2f0ed8&&_0x2f0ed8['monitor_format']){logger[_0x65b8('0xd')]('['+_0x151e82[_0x65b8('0x68')]['toUpperCase']()+']',_0x65b8('0x60'));_0x151e82[_0x65b8('0x4c')]=util[_0x65b8('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3d338b[_0x65b8('0x49')],_0x151e82[_0x65b8('0x4e')],md5(_0x151e82[_0x65b8('0x4e')]));}else{_0x151e82[_0x65b8('0x4c')]='';}headers[_0x65b8('0x4f')]=getAuth(_0x3d338b);return getUser(_0x3d338b)['then'](function(_0x34c425){_0xb7b82=_0x34c425;logger[_0x65b8('0xd')](_0x65b8('0x50'),_0xb7b82['id']);return getEndUser(_0x3d338b,_0x151e82[_0x65b8('0x69')],_0x151e82[_0x65b8('0x51')]);})['then'](function(_0x272490){_0x226428=_0x272490;logger[_0x65b8('0xd')](_0x65b8('0x52'),_0x226428['id']);return getTicket(_0x3d338b,_0xb7b82,_0x226428,_0x10b39b,_0x151e82);})[_0x65b8('0x15')](function(_0x5518a1){if(_0x5518a1){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5518a1['id']);}})[_0x65b8('0x59')](function(_0x3f9a70){logger[_0x65b8('0x58')]('['+_0x151e82[_0x65b8('0x68')]['toUpperCase']()+']'+_0x65b8('0x6a'),util[_0x65b8('0x5b')](_0x3f9a70,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff