// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7980=['end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','username','password','token','Basic\x20%s','debug','[HTTP]','stringify','GET','map','forEach','type','string','nameField','toLowerCase','toString','idField','customField','content','variable','variableName','custom_fields','push','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','Zendesk\x20account\x20type\x20not\x20recognized','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','lastevent','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','name','getString','Subjects','Descriptions','validateEmail','type:user\x20role:agent\x20email:%s','then','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json'];(function(_0x417b2f,_0x18e2d6){var _0x475abf=function(_0xf36076){while(--_0xf36076){_0x417b2f['push'](_0x417b2f['shift']());}};_0x475abf(++_0x18e2d6);}(_0x7980,0xab));var _0x0798=function(_0x2f2783,_0x2c4b3a){_0x2f2783=_0x2f2783-0x0;var _0x21dcfb=_0x7980[_0x2f2783];return _0x21dcfb;};'use strict';var _=require(_0x0798('0x0'));var rp=require(_0x0798('0x1'));var md5=require(_0x0798('0x2'));var util=require(_0x0798('0x3'));var Redis=require(_0x0798('0x4'));var intUtil=require('./util');var config=require(_0x0798('0x5'));var logger=require(_0x0798('0x6'))(_0x0798('0x7'));config[_0x0798('0x8')]=_[_0x0798('0x9')](config['redis'],{'host':_0x0798('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x0798('0x8')]));function emit(_0x34f808,_0x467859,_0x54da10){io['to'](_0x34f808)['emit'](_0x467859,_0x54da10);}var headers={'Content-Type':_0x0798('0xb'),'Accept':_0x0798('0xb')};function getTicket(_0x301a55,_0x1601f2,_0x53e9a1,_0x181c33,_0x44e8df){logger[_0x0798('0xc')](_0x0798('0xd'));return request({'uri':util[_0x0798('0xe')]('%s/tickets.json',_0x301a55[_0x0798('0xf')]),'method':_0x0798('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x53e9a1['id'],'submitter_id':_0x1601f2?_0x1601f2['id']:undefined,'assignee_id':_0x1601f2?_0x1601f2['id']:undefined,'tags':getTags(_0x181c33['Tags'],_0x0798('0x11')),'subject':intUtil[_0x0798('0x12')](_0x181c33[_0x0798('0x13')],_0x44e8df,'\x20'),'description':intUtil[_0x0798('0x12')](_0x181c33[_0x0798('0x14')],_0x44e8df,'\x0a'),'comment':{'public':![],'body':intUtil[_0x0798('0x12')](_0x181c33[_0x0798('0x14')],_0x44e8df,'\x0a')}},getCustomFields(_0x181c33['Fields'],_0x44e8df))}})['then'](function(_0x62452c){logger[_0x0798('0xc')]('Ticket\x20created!');return _0x62452c['ticket'];});}function getUser(_0x21c30b,_0x45cae6){if(intUtil[_0x0798('0x15')](_0x45cae6)){logger['info']('Getting\x20agent\x20with\x20email',_0x45cae6);return request({'uri':util[_0x0798('0xe')]('%s/search.json',_0x21c30b[_0x0798('0xf')]),'qs':{'query':util[_0x0798('0xe')](_0x0798('0x16'),_0x45cae6)}})[_0x0798('0x17')](function(_0x4d1545){if(_0x4d1545[_0x0798('0x18')]){logger[_0x0798('0xc')]('Agent\x20found!');return _[_0x0798('0x19')](_0x4d1545[_0x0798('0x1a')],{'email':_0x45cae6,'role':_0x0798('0x1b')});}else{logger[_0x0798('0xc')](_0x0798('0x1c'));return request({'uri':util[_0x0798('0xe')](_0x0798('0x1d'),_0x21c30b[_0x0798('0xf')])})[_0x0798('0x17')](function(_0x4a86d5){logger[_0x0798('0xc')](_0x0798('0x1e'));return _0x4a86d5[_0x0798('0x1f')];});}});}else{logger[_0x0798('0xc')](_0x0798('0x1c'));return request({'uri':util[_0x0798('0xe')]('%s/users/me.json',_0x21c30b[_0x0798('0xf')])})[_0x0798('0x17')](function(_0x39d12c){logger[_0x0798('0xc')](_0x0798('0x1e'));return _0x39d12c[_0x0798('0x1f')];});}}function getEndUser(_0x4f648a,_0x43d99f,_0x14f828){logger[_0x0798('0xc')]('Searching\x20enduser\x20with\x20phone',_0x14f828);return request({'uri':util[_0x0798('0xe')]('%s/search.json',_0x4f648a['remoteUri']),'qs':{'query':util[_0x0798('0xe')](_0x0798('0x20'),_0x14f828)}})[_0x0798('0x17')](function(_0xaa949b){var _0x11b7f4;if(_0xaa949b[_0x0798('0x1a')][_0x0798('0x21')]){_0xaa949b[_0x0798('0x1a')]=_['filter'](_0xaa949b[_0x0798('0x1a')],{'suspended':![],'role':'end-user'});if(_0xaa949b['results'][_0x0798('0x21')]){_0x11b7f4=_['first'](_0xaa949b[_0x0798('0x1a')]);}}if(_0x11b7f4){logger['info'](_0x0798('0x22'));return _0x11b7f4;}else{logger[_0x0798('0xc')](_0x0798('0x23'));return request({'uri':util[_0x0798('0xe')](_0x0798('0x24'),_0x4f648a[_0x0798('0xf')]),'method':_0x0798('0x10'),'body':{'user':{'role':_0x0798('0x25'),'name':util[_0x0798('0xe')](_0x0798('0x26'),_0x43d99f||_0x14f828),'phone':_0x14f828}}})[_0x0798('0x17')](function(_0x21de23){logger['info'](_0x0798('0x27'));return _0x21de23['user'];});}});}function getAuth(_0x5156cb){var _0x104d23;if(_0x5156cb[_0x0798('0x28')]==='password'){_0x104d23=util['format'](_0x0798('0x29'),_0x5156cb[_0x0798('0x2a')],_0x5156cb[_0x0798('0x2b')]);}else if(_0x5156cb[_0x0798('0x28')]===_0x0798('0x2c')){_0x104d23=util[_0x0798('0xe')]('%s/token:%s',_0x5156cb['username'],_0x5156cb[_0x0798('0x2c')]);}return util[_0x0798('0xe')](_0x0798('0x2d'),new Buffer(_0x104d23)['toString']('base64'));}function request(_0x533e99){logger[_0x0798('0x2e')](_0x0798('0x2f'),JSON[_0x0798('0x30')](_0x533e99));return rp(_[_0x0798('0x9')](_0x533e99,{'method':_0x0798('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x377894,_0x238c99){var _0x2524b0=[];if(_0x377894&&_0x377894['length']>0x0){_0x2524b0=_[_0x0798('0x32')](_0x377894,_0x238c99);}return _0x2524b0;}function getCustomFields(_0x50345f,_0x1a06b){var _0x38d8db=[];var _0x2caa82={'custom_fields':[]};if(_0x50345f['length']>0x0){_[_0x0798('0x33')](_0x50345f,function(_0x591862){if(_0x591862[_0x0798('0x34')]===_0x0798('0x35')&&_0x591862[_0x0798('0x36')]&&!_0x591862['customField']){_0x2caa82[_0x591862[_0x0798('0x36')][_0x0798('0x37')]()]=_0x591862['content'][_0x0798('0x38')]();}else if(_0x591862['type']==='string'&&_0x591862[_0x0798('0x39')]&&_0x591862[_0x0798('0x3a')]){_0x2caa82['custom_fields']['push']({'id':_0x591862[_0x0798('0x39')],'value':_0x591862[_0x0798('0x3b')][_0x0798('0x38')]()});}else if(_0x591862[_0x0798('0x34')]===_0x0798('0x3c')&&_0x591862[_0x0798('0x3d')]&&_0x591862[_0x0798('0x39')]&&_0x591862['customField']){_0x1a06b[_0x591862[_0x0798('0x3d')]]&&_0x2caa82[_0x0798('0x3e')][_0x0798('0x3f')]({'id':_0x591862[_0x0798('0x39')],'value':_0x1a06b[_0x591862[_0x0798('0x3d')]][_0x0798('0x38')]()});}else if(_0x591862['type']===_0x0798('0x40')&&_0x591862[_0x0798('0x41')]&&_0x591862[_0x0798('0x41')][_0x0798('0x11')]&&_0x591862[_0x0798('0x39')]&&_0x591862[_0x0798('0x3a')]){_0x1a06b[_0x591862[_0x0798('0x41')][_0x0798('0x11')][_0x0798('0x37')]()]&&_0x2caa82[_0x0798('0x3e')][_0x0798('0x3f')]({'id':_0x591862[_0x0798('0x39')],'value':_0x1a06b[_0x591862['Variable'][_0x0798('0x11')][_0x0798('0x37')]()][_0x0798('0x38')]()});}});}return _0x2caa82;}exports[_0x0798('0x42')]=function(_0x527549,_0x552ece,_0x41789d,_0x17a5a0,_0x1db8bd,_0x39c6d8){var _0x598001,_0x21c28c;_0x39c6d8['remoteUri']=intUtil['stripTrailingSlash'](_0x39c6d8[_0x0798('0xf')]);_0x39c6d8[_0x0798('0x43')]=intUtil[_0x0798('0x44')](_0x39c6d8[_0x0798('0x43')]);if(_0x1db8bd&&_0x1db8bd[_0x0798('0x45')]){logger[_0x0798('0xc')](_0x0798('0x46'),_0x0798('0x47'));_0x552ece[_0x0798('0x48')]=util['format'](_0x0798('0x49'),_0x39c6d8['serverUrl'],_0x552ece[_0x0798('0x4a')],md5(_0x552ece[_0x0798('0x4a')]));}else{_0x552ece[_0x0798('0x48')]='';}headers['Authorization']=getAuth(_0x39c6d8);return getUser(_0x39c6d8,_0x17a5a0[_0x0798('0x4b')])[_0x0798('0x17')](function(_0x1a1145){_0x598001=_0x1a1145;logger[_0x0798('0xc')]('The\x20User\x20ID\x20is:',_0x598001['id']);return getEndUser(_0x39c6d8,_0x552ece[_0x0798('0x4c')],_0x552ece[_0x0798('0x4d')]);})[_0x0798('0x17')](function(_0x2e199e){_0x21c28c=_0x2e199e;logger[_0x0798('0xc')]('The\x20Enduser\x20ID\x20is:',_0x21c28c['id']);return getTicket(_0x39c6d8,_0x598001,_0x21c28c,_0x41789d,_0x552ece);})[_0x0798('0x17')](function(_0x3e1c15){if(_0x3e1c15){logger[_0x0798('0xc')](_0x0798('0x4e'),_0x3e1c15['id']);switch(_0x39c6d8[_0x0798('0x34')]){case _0x0798('0x4f'):logger[_0x0798('0xc')](_0x0798('0x46'),_0x0798('0x50'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x39c6d8[_0x0798('0xf')],_0x598001['id'],_0x3e1c15['id']),'method':_0x0798('0x10')});case _0x0798('0x51'):logger[_0x0798('0xc')](_0x0798('0x46'),_0x0798('0x52'));emit(util[_0x0798('0xe')]('user:%s',_0x17a5a0[_0x0798('0x11')]),'trigger:browser:url',{'uri':util[_0x0798('0xe')](_0x0798('0x53'),_0x39c6d8[_0x0798('0xf')],_0x3e1c15['id'])});break;default:logger['error']('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x0798('0x54')](function(_0x5f144b){logger['error'](_0x0798('0x55'),util[_0x0798('0x56')](_0x5f144b,{'showHidden':!![],'depth':null}));});};exports[_0x0798('0x57')]=function(_0x499580,_0x7fe667,_0x46532d,_0x359a4d,_0x743d26,_0x4f8807,_0x488892){var _0x136a1f,_0x2e90ec;_0x4f8807[_0x0798('0xf')]=intUtil['stripTrailingSlash'](_0x4f8807['remoteUri']);_0x4f8807[_0x0798('0x43')]=intUtil[_0x0798('0x44')](_0x4f8807[_0x0798('0x43')]);if(_0x488892&&_0x488892[_0x0798('0x58')]&&_0x488892[_0x0798('0x58')]!==_0x0798('0x59')){logger[_0x0798('0xc')](_0x0798('0x5a'),'Recording\x20is\x20enabled!');_0x7fe667[_0x0798('0x48')]=util[_0x0798('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4f8807[_0x0798('0x43')],_0x7fe667[_0x0798('0x4a')],md5(_0x7fe667['uniqueid']));}headers[_0x0798('0x5b')]=getAuth(_0x4f8807);return getUser(_0x4f8807,_0x359a4d[_0x0798('0x4b')])[_0x0798('0x17')](function(_0x257c8d){_0x136a1f=_0x257c8d;logger[_0x0798('0xc')]('The\x20User\x20ID\x20is:',_0x136a1f['id']);return getEndUser(_0x4f8807,_0x7fe667[_0x0798('0x5c')],_0x7fe667[_0x0798('0x5d')]);})[_0x0798('0x17')](function(_0x47cfc0){_0x2e90ec=_0x47cfc0;logger[_0x0798('0xc')]('The\x20Enduser\x20ID\x20is:',_0x2e90ec['id']);return getTicket(_0x4f8807,_0x136a1f,_0x2e90ec,_0x46532d,_0x7fe667);})[_0x0798('0x17')](function(_0x2a9788){if(_0x2a9788){logger[_0x0798('0xc')](_0x0798('0x4e'),_0x2a9788['id']);switch(_0x4f8807[_0x0798('0x34')]){case _0x0798('0x4f'):logger['info'](_0x0798('0x5a'),_0x0798('0x50'));return request({'uri':util[_0x0798('0xe')](_0x0798('0x5e'),_0x4f8807['remoteUri'],_0x136a1f['id'],_0x2a9788['id']),'method':_0x0798('0x10')});case _0x0798('0x51'):logger[_0x0798('0xc')](_0x0798('0x5a'),_0x0798('0x52'));emit(util['format'](_0x0798('0x5f'),_0x359a4d[_0x0798('0x11')]),'trigger:browser:url',{'uri':util[_0x0798('0xe')](_0x0798('0x53'),_0x4f8807[_0x0798('0xf')],_0x2a9788['id'])});break;default:logger['error'](_0x0798('0x5a'),_0x0798('0x60'));}}})[_0x0798('0x54')](function(_0x897ae4){logger[_0x0798('0x61')](_0x0798('0x62'),util[_0x0798('0x56')](_0x897ae4,{'showHidden':!![],'depth':null}));});};exports[_0x0798('0x63')]=function(_0x4a4853,_0x316762,_0x3fea6a,_0x3ba433,_0xf5100e,_0x4ad8a1){var _0x7bd849,_0x2952bc;_0x4ad8a1[_0x0798('0xf')]=intUtil[_0x0798('0x44')](_0x4ad8a1[_0x0798('0xf')]);_0x4ad8a1[_0x0798('0x43')]=intUtil[_0x0798('0x44')](_0x4ad8a1[_0x0798('0x43')]);if(_0xf5100e&&_0xf5100e['monitor_format']){logger[_0x0798('0xc')]('['+_0x316762['lastevent'][_0x0798('0x64')]()+']',_0x0798('0x47'));_0x316762[_0x0798('0x48')]=util['format'](_0x0798('0x49'),_0x4ad8a1[_0x0798('0x43')],_0x316762['uniqueid'],md5(_0x316762[_0x0798('0x4a')]));}else{_0x316762['recordingURL']='';}headers['Authorization']=getAuth(_0x4ad8a1);return getUser(_0x4ad8a1)[_0x0798('0x17')](function(_0x277a8b){_0x7bd849=_0x277a8b;logger[_0x0798('0xc')](_0x0798('0x65'),_0x7bd849['id']);return getEndUser(_0x4ad8a1,_0x316762['calleridname'],_0x316762[_0x0798('0x4d')]);})[_0x0798('0x17')](function(_0x4750f8){_0x2952bc=_0x4750f8;logger[_0x0798('0xc')](_0x0798('0x66'),_0x2952bc['id']);return getTicket(_0x4ad8a1,_0x7bd849,_0x2952bc,_0x3fea6a,_0x316762);})[_0x0798('0x17')](function(_0x313f7a){if(_0x313f7a){logger['info']('The\x20Ticket\x20ID\x20is:',_0x313f7a['id']);}})['catch'](function(_0x257de4){logger[_0x0798('0x61')]('['+_0x316762[_0x0798('0x67')][_0x0798('0x64')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x0798('0x56')](_0x257de4,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x5b86=['Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','filter','results','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','debug','[HTTP]','stringify','GET','map','string','picklist','nameField','toLowerCase','content','includes','custom_fields','push','type','variable','idField','customField','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','POST','newTab','replace','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','email','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','calleridname','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count'];(function(_0x1ed1a6,_0x333c3e){var _0x4f2017=function(_0x8d6e34){while(--_0x8d6e34){_0x1ed1a6['push'](_0x1ed1a6['shift']());}};_0x4f2017(++_0x333c3e);}(_0x5b86,0xb9));var _0x65b8=function(_0x33add5,_0x54f3c1){_0x33add5=_0x33add5-0x0;var _0x399430=_0x5b86[_0x33add5];return _0x399430;};'use strict';var _=require('lodash');var rp=require(_0x65b8('0x0'));var md5=require(_0x65b8('0x1'));var util=require(_0x65b8('0x2'));var Redis=require(_0x65b8('0x3'));var intUtil=require('./util');var config=require(_0x65b8('0x4'));var logger=require(_0x65b8('0x5'))(_0x65b8('0x6'));config[_0x65b8('0x7')]=_[_0x65b8('0x8')](config[_0x65b8('0x7')],{'host':_0x65b8('0x9'),'port':0x18eb});var io=require(_0x65b8('0xa'))(new Redis(config[_0x65b8('0x7')]));function emit(_0x416d5f,_0x5cca52,_0x268450){io['to'](_0x416d5f)[_0x65b8('0xb')](_0x5cca52,_0x268450);}var headers={'Content-Type':'application/json','Accept':_0x65b8('0xc')};function getTicket(_0x3dcb96,_0x520eb8,_0x3dd38b,_0x127c9b,_0x46d85a){logger[_0x65b8('0xd')](_0x65b8('0xe'));return request({'uri':util[_0x65b8('0xf')]('%s/tickets.json',_0x3dcb96['remoteUri']),'method':'POST','body':{'ticket':_['merge']({'requester_id':_0x3dd38b['id'],'submitter_id':_0x520eb8?_0x520eb8['id']:undefined,'assignee_id':_0x520eb8?_0x520eb8['id']:undefined,'tags':getTags(_0x127c9b[_0x65b8('0x10')],_0x65b8('0x11')),'subject':intUtil[_0x65b8('0x12')](_0x127c9b[_0x65b8('0x13')],_0x46d85a,'\x20'),'description':intUtil[_0x65b8('0x12')](_0x127c9b['Descriptions'],_0x46d85a,'\x0a'),'comment':{'public':![],'body':intUtil[_0x65b8('0x12')](_0x127c9b[_0x65b8('0x14')],_0x46d85a,'\x0a')}},getCustomFields(_0x127c9b['Fields'],_0x46d85a))}})[_0x65b8('0x15')](function(_0x2cba85){logger['info'](_0x65b8('0x16'));return _0x2cba85[_0x65b8('0x17')];});}function getUser(_0x443a14,_0x36033a){if(intUtil[_0x65b8('0x18')](_0x36033a)){logger[_0x65b8('0xd')]('Getting\x20agent\x20with\x20email',_0x36033a);return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x19'),_0x443a14[_0x65b8('0x1a')]),'qs':{'query':util[_0x65b8('0xf')](_0x65b8('0x1b'),_0x36033a)}})[_0x65b8('0x15')](function(_0x25a5fa){if(_0x25a5fa[_0x65b8('0x1c')]){logger[_0x65b8('0xd')](_0x65b8('0x1d'));return _['find'](_0x25a5fa['results'],{'email':_0x36033a,'role':'agent'});}else{logger[_0x65b8('0xd')](_0x65b8('0x1e'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x1f'),_0x443a14['remoteUri'])})['then'](function(_0x36db20){logger[_0x65b8('0xd')](_0x65b8('0x20'));return _0x36db20['user'];});}});}else{logger[_0x65b8('0xd')](_0x65b8('0x1e'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x1f'),_0x443a14['remoteUri'])})[_0x65b8('0x15')](function(_0x2a08f6){logger['info'](_0x65b8('0x20'));return _0x2a08f6[_0x65b8('0x21')];});}}function getEndUser(_0x5ec8c4,_0x5a4ef6,_0x2c1bb9){logger[_0x65b8('0xd')](_0x65b8('0x22'),_0x2c1bb9);return request({'uri':util[_0x65b8('0xf')]('%s/search.json',_0x5ec8c4['remoteUri']),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x2c1bb9)}})['then'](function(_0x29fcff){var _0x20c255;if(_0x29fcff['results'][_0x65b8('0x23')]){_0x29fcff['results']=_[_0x65b8('0x24')](_0x29fcff[_0x65b8('0x25')],{'suspended':![],'role':_0x65b8('0x26')});if(_0x29fcff[_0x65b8('0x25')]['length']){_0x20c255=_[_0x65b8('0x27')](_0x29fcff[_0x65b8('0x25')]);}}if(_0x20c255){logger[_0x65b8('0xd')](_0x65b8('0x28'));return _0x20c255;}else{logger[_0x65b8('0xd')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x29'),_0x5ec8c4['remoteUri']),'method':'POST','body':{'user':{'role':_0x65b8('0x26'),'name':util[_0x65b8('0xf')](_0x65b8('0x2a'),_0x5a4ef6||_0x2c1bb9),'phone':_0x2c1bb9}}})['then'](function(_0x5f0cbd){logger[_0x65b8('0xd')](_0x65b8('0x2b'));return _0x5f0cbd[_0x65b8('0x21')];});}});}function getAuth(_0x39c122){var _0x585ae3;if(_0x39c122[_0x65b8('0x2c')]===_0x65b8('0x2d')){_0x585ae3=util['format']('%s:%s',_0x39c122[_0x65b8('0x2e')],_0x39c122[_0x65b8('0x2d')]);}else if(_0x39c122[_0x65b8('0x2c')]===_0x65b8('0x2f')){_0x585ae3=util[_0x65b8('0xf')](_0x65b8('0x30'),_0x39c122[_0x65b8('0x2e')],_0x39c122[_0x65b8('0x2f')]);}return util[_0x65b8('0xf')](_0x65b8('0x31'),new Buffer(_0x585ae3)[_0x65b8('0x32')]('base64'));}function request(_0x19ec35){logger[_0x65b8('0x33')](_0x65b8('0x34'),JSON[_0x65b8('0x35')](_0x19ec35));return rp(_[_0x65b8('0x8')](_0x19ec35,{'method':_0x65b8('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x101ee5,_0x468850){var _0x4a7b8e=[];if(_0x101ee5&&_0x101ee5[_0x65b8('0x23')]>0x0){_0x4a7b8e=_[_0x65b8('0x37')](_0x101ee5,_0x468850);}return _0x4a7b8e;}function getCustomFields(_0x29baed,_0xa25d83){var _0x2431e4=[];var _0x3c06e1={'custom_fields':[]};if(_0x29baed[_0x65b8('0x23')]>0x0){_['forEach'](_0x29baed,function(_0x138108){if(_['includes']([_0x65b8('0x38'),_0x65b8('0x39')],_0x138108['type'])&&_0x138108[_0x65b8('0x3a')]&&!_0x138108['customField']){_0x3c06e1[_0x138108[_0x65b8('0x3a')][_0x65b8('0x3b')]()]=_0x138108[_0x65b8('0x3c')][_0x65b8('0x32')]();}else if(_[_0x65b8('0x3d')]([_0x65b8('0x38'),_0x65b8('0x39')],_0x138108['type'])&&_0x138108['idField']&&_0x138108['customField']){_0x3c06e1[_0x65b8('0x3e')][_0x65b8('0x3f')]({'id':_0x138108['idField'],'value':_0x138108[_0x65b8('0x3c')][_0x65b8('0x32')]()});}else if(_0x138108[_0x65b8('0x40')]===_0x65b8('0x41')&&_0x138108['variableName']&&_0x138108[_0x65b8('0x42')]&&_0x138108[_0x65b8('0x43')]){_0xa25d83[_0x138108['variableName']]&&_0x3c06e1[_0x65b8('0x3e')][_0x65b8('0x3f')]({'id':_0x138108[_0x65b8('0x42')],'value':_0xa25d83[_0x138108[_0x65b8('0x44')]]['toString']()});}else if(_0x138108['type']===_0x65b8('0x45')&&_0x138108['Variable']&&_0x138108[_0x65b8('0x46')]['name']&&_0x138108['idField']&&_0x138108['customField']){_0xa25d83[_0x138108[_0x65b8('0x46')][_0x65b8('0x11')][_0x65b8('0x3b')]()]&&_0x3c06e1['custom_fields'][_0x65b8('0x3f')]({'id':_0x138108[_0x65b8('0x42')],'value':_0xa25d83[_0x138108[_0x65b8('0x46')]['name'][_0x65b8('0x3b')]()][_0x65b8('0x32')]()});}});}return _0x3c06e1;}exports[_0x65b8('0x47')]=function(_0x17a503,_0x1f7c17,_0x3e13c9,_0xc015a,_0x2cb524,_0x5d1def){var _0x1e91e6,_0x52801a;_0x5d1def[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x5d1def[_0x65b8('0x1a')]);_0x5d1def[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x5d1def['serverUrl']);if(_0x2cb524&&_0x2cb524[_0x65b8('0x4a')]){logger[_0x65b8('0xd')](_0x65b8('0x4b'),'Recording\x20is\x20enabled!');_0x1f7c17[_0x65b8('0x4c')]=util[_0x65b8('0xf')](_0x65b8('0x4d'),_0x5d1def['serverUrl'],_0x1f7c17[_0x65b8('0x4e')],md5(_0x1f7c17[_0x65b8('0x4e')]));}else{_0x1f7c17['recordingURL']='';}headers[_0x65b8('0x4f')]=getAuth(_0x5d1def);return getUser(_0x5d1def,_0xc015a['email'])['then'](function(_0x5b52fc){_0x1e91e6=_0x5b52fc;logger[_0x65b8('0xd')](_0x65b8('0x50'),_0x1e91e6['id']);return getEndUser(_0x5d1def,_0x1f7c17['calleridname'],_0x1f7c17[_0x65b8('0x51')]);})[_0x65b8('0x15')](function(_0x58a3a6){_0x52801a=_0x58a3a6;logger[_0x65b8('0xd')](_0x65b8('0x52'),_0x52801a['id']);return getTicket(_0x5d1def,_0x1e91e6,_0x52801a,_0x3e13c9,_0x1f7c17);})[_0x65b8('0x15')](function(_0xc3b962){if(_0xc3b962){logger[_0x65b8('0xd')]('The\x20Ticket\x20ID\x20is:',_0xc3b962['id']);switch(_0x5d1def[_0x65b8('0x40')]){case'integrationTab':logger[_0x65b8('0xd')](_0x65b8('0x4b'),_0x65b8('0x53'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x54'),_0x5d1def[_0x65b8('0x1a')],_0x1e91e6['id'],_0xc3b962['id']),'method':_0x65b8('0x55')});case _0x65b8('0x56'):logger[_0x65b8('0xd')](_0x65b8('0x4b'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x65b8('0xf')]('user:%s',_0xc015a[_0x65b8('0x11')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x5d1def[_0x65b8('0x1a')][_0x65b8('0x57')]('/api/v2',''),_0xc3b962['id'])});break;default:logger[_0x65b8('0x58')](_0x65b8('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x65b8('0x59')](function(_0x2de88a){logger['error'](_0x65b8('0x5a'),util[_0x65b8('0x5b')](_0x2de88a,{'showHidden':!![],'depth':null}));});};exports[_0x65b8('0x5c')]=function(_0x47949d,_0x15025d,_0x401553,_0x2bd881,_0x19b24d,_0x15d224,_0x269eea){var _0x3b9a40,_0x33b293;_0x15d224[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x15d224[_0x65b8('0x1a')]);_0x15d224[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x15d224[_0x65b8('0x49')]);if(_0x269eea&&_0x269eea[_0x65b8('0x5d')]&&_0x269eea['recordingFormat']!==_0x65b8('0x5e')){logger[_0x65b8('0xd')](_0x65b8('0x5f'),_0x65b8('0x60'));_0x15025d[_0x65b8('0x4c')]=util['format'](_0x65b8('0x4d'),_0x15d224[_0x65b8('0x49')],_0x15025d[_0x65b8('0x4e')],md5(_0x15025d[_0x65b8('0x4e')]));}headers[_0x65b8('0x4f')]=getAuth(_0x15d224);return getUser(_0x15d224,_0x2bd881[_0x65b8('0x61')])[_0x65b8('0x15')](function(_0x4fdd2a){_0x3b9a40=_0x4fdd2a;logger['info']('The\x20User\x20ID\x20is:',_0x3b9a40['id']);return getEndUser(_0x15d224,_0x15025d['destcalleridname'],_0x15025d['destcalleridnum']);})[_0x65b8('0x15')](function(_0x21cbe6){_0x33b293=_0x21cbe6;logger[_0x65b8('0xd')]('The\x20Enduser\x20ID\x20is:',_0x33b293['id']);return getTicket(_0x15d224,_0x3b9a40,_0x33b293,_0x401553,_0x15025d);})[_0x65b8('0x15')](function(_0x551180){if(_0x551180){logger[_0x65b8('0xd')](_0x65b8('0x62'),_0x551180['id']);switch(_0x15d224['type']){case'integrationTab':logger['info'](_0x65b8('0x5f'),_0x65b8('0x53'));return request({'uri':util[_0x65b8('0xf')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x15d224[_0x65b8('0x1a')],_0x3b9a40['id'],_0x551180['id']),'method':_0x65b8('0x55')});case _0x65b8('0x56'):logger[_0x65b8('0xd')](_0x65b8('0x5f'),_0x65b8('0x63'));emit(util[_0x65b8('0xf')](_0x65b8('0x64'),_0x2bd881[_0x65b8('0x11')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x15d224[_0x65b8('0x1a')][_0x65b8('0x57')]('/api/v2',''),_0x551180['id'])});break;default:logger[_0x65b8('0x58')]('[OUTBOUND]',_0x65b8('0x65'));}}})[_0x65b8('0x59')](function(_0x32481e){logger[_0x65b8('0x58')](_0x65b8('0x66'),util[_0x65b8('0x5b')](_0x32481e,{'showHidden':!![],'depth':null}));});};exports[_0x65b8('0x67')]=function(_0x4d6a66,_0x151e82,_0x10b39b,_0x44b279,_0x2f0ed8,_0x3d338b){var _0xb7b82,_0x226428;_0x3d338b[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x3d338b[_0x65b8('0x1a')]);_0x3d338b[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x3d338b[_0x65b8('0x49')]);if(_0x2f0ed8&&_0x2f0ed8['monitor_format']){logger[_0x65b8('0xd')]('['+_0x151e82[_0x65b8('0x68')]['toUpperCase']()+']',_0x65b8('0x60'));_0x151e82[_0x65b8('0x4c')]=util[_0x65b8('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3d338b[_0x65b8('0x49')],_0x151e82[_0x65b8('0x4e')],md5(_0x151e82[_0x65b8('0x4e')]));}else{_0x151e82[_0x65b8('0x4c')]='';}headers[_0x65b8('0x4f')]=getAuth(_0x3d338b);return getUser(_0x3d338b)['then'](function(_0x34c425){_0xb7b82=_0x34c425;logger[_0x65b8('0xd')](_0x65b8('0x50'),_0xb7b82['id']);return getEndUser(_0x3d338b,_0x151e82[_0x65b8('0x69')],_0x151e82[_0x65b8('0x51')]);})['then'](function(_0x272490){_0x226428=_0x272490;logger[_0x65b8('0xd')](_0x65b8('0x52'),_0x226428['id']);return getTicket(_0x3d338b,_0xb7b82,_0x226428,_0x10b39b,_0x151e82);})[_0x65b8('0x15')](function(_0x5518a1){if(_0x5518a1){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5518a1['id']);}})[_0x65b8('0x59')](function(_0x3f9a70){logger[_0x65b8('0x58')]('['+_0x151e82[_0x65b8('0x68')]['toUpperCase']()+']'+_0x65b8('0x6a'),util[_0x65b8('0x5b')](_0x3f9a70,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff