// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0a63=['toLowerCase','idField','custom_fields','push','content','variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','newTab','trigger:browser:url','unmanaged','lastevent','toUpperCase','catch','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','emit','application/json','info','format','%s/tickets.json','POST','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','defaults','forEach','type','string','nameField','customField'];(function(_0x2f7ee5,_0x44199b){var _0x2474b1=function(_0x2ce850){while(--_0x2ce850){_0x2f7ee5['push'](_0x2f7ee5['shift']());}};_0x2474b1(++_0x44199b);}(_0x0a63,0x1e5));var _0x30a6=function(_0x21920b,_0x1f1839){_0x21920b=_0x21920b-0x0;var _0x49d4b0=_0x0a63[_0x21920b];return _0x49d4b0;};'use strict';var _=require(_0x30a6('0x0'));var rp=require(_0x30a6('0x1'));var md5=require(_0x30a6('0x2'));var util=require(_0x30a6('0x3'));var Redis=require(_0x30a6('0x4'));var intUtil=require(_0x30a6('0x5'));var config=require(_0x30a6('0x6'));var logger=require(_0x30a6('0x7'))(_0x30a6('0x8'));config[_0x30a6('0x9')]=_['defaults'](config[_0x30a6('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x30a6('0xa'))(new Redis(config[_0x30a6('0x9')]));function emit(_0x7d183,_0x13bcdd,_0x1c6a97){io['to'](_0x7d183)[_0x30a6('0xb')](_0x13bcdd,_0x1c6a97);}var headers={'Content-Type':_0x30a6('0xc'),'Accept':_0x30a6('0xc')};function getTicket(_0x4deeaf,_0x5079e9,_0x4b7e73,_0x5ededa,_0x11895e){logger[_0x30a6('0xd')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x30a6('0xe')](_0x30a6('0xf'),_0x4deeaf['remoteUri']),'method':_0x30a6('0x10'),'body':{'ticket':_[_0x30a6('0x11')]({'requester_id':_0x4b7e73['id'],'submitter_id':_0x5079e9?_0x5079e9['id']:undefined,'assignee_id':_0x5079e9?_0x5079e9['id']:undefined,'tags':getTags(_0x5ededa['Tags'],_0x30a6('0x12')),'subject':intUtil[_0x30a6('0x13')](_0x5ededa[_0x30a6('0x14')],_0x11895e,'\x20'),'description':intUtil['getString'](_0x5ededa[_0x30a6('0x15')],_0x11895e,'\x0a'),'comment':{'public':![],'body':intUtil[_0x30a6('0x13')](_0x5ededa['Descriptions'],_0x11895e,'\x0a')}},getCustomFields(_0x5ededa[_0x30a6('0x16')],_0x11895e))}})[_0x30a6('0x17')](function(_0x44dc2d){logger[_0x30a6('0xd')](_0x30a6('0x18'));return _0x44dc2d[_0x30a6('0x19')];});}function getUser(_0x52f861,_0x5e424f){if(intUtil[_0x30a6('0x1a')](_0x5e424f)){logger[_0x30a6('0xd')](_0x30a6('0x1b'),_0x5e424f);return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x1c'),_0x52f861[_0x30a6('0x1d')]),'qs':{'query':util[_0x30a6('0xe')](_0x30a6('0x1e'),_0x5e424f)}})[_0x30a6('0x17')](function(_0x4db56b){if(_0x4db56b[_0x30a6('0x1f')]){logger['info'](_0x30a6('0x20'));return _['find'](_0x4db56b['results'],{'email':_0x5e424f,'role':_0x30a6('0x21')});}else{logger[_0x30a6('0xd')](_0x30a6('0x22'));return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x23'),_0x52f861[_0x30a6('0x1d')])})['then'](function(_0x387367){logger[_0x30a6('0xd')](_0x30a6('0x24'));return _0x387367[_0x30a6('0x25')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x23'),_0x52f861[_0x30a6('0x1d')])})[_0x30a6('0x17')](function(_0x2401ef){logger[_0x30a6('0xd')](_0x30a6('0x24'));return _0x2401ef['user'];});}}function getEndUser(_0x25f440,_0xb8e02e,_0x29914f){logger[_0x30a6('0xd')](_0x30a6('0x26'),_0x29914f);return request({'uri':util['format']('%s/search.json',_0x25f440['remoteUri']),'qs':{'query':util[_0x30a6('0xe')](_0x30a6('0x27'),_0x29914f)}})[_0x30a6('0x17')](function(_0x5579d3){var _0x2559d6;if(_0x5579d3[_0x30a6('0x28')][_0x30a6('0x29')]){_0x5579d3[_0x30a6('0x28')]=_[_0x30a6('0x2a')](_0x5579d3[_0x30a6('0x28')],{'suspended':![],'role':_0x30a6('0x2b')});if(_0x5579d3[_0x30a6('0x28')]['length']){_0x2559d6=_['first'](_0x5579d3[_0x30a6('0x28')]);}}if(_0x2559d6){logger[_0x30a6('0xd')](_0x30a6('0x2c'));return _0x2559d6;}else{logger[_0x30a6('0xd')](_0x30a6('0x2d'));return request({'uri':util[_0x30a6('0xe')]('%s/users.json',_0x25f440[_0x30a6('0x1d')]),'method':_0x30a6('0x10'),'body':{'user':{'role':_0x30a6('0x2b'),'name':util[_0x30a6('0xe')]('Caller\x20-\x20%s',_0xb8e02e||_0x29914f),'phone':_0x29914f}}})[_0x30a6('0x17')](function(_0x30d1ca){logger['info'](_0x30a6('0x2e'));return _0x30d1ca['user'];});}});}function getAuth(_0x4c6e2b){var _0x35a195;if(_0x4c6e2b[_0x30a6('0x2f')]===_0x30a6('0x30')){_0x35a195=util[_0x30a6('0xe')](_0x30a6('0x31'),_0x4c6e2b[_0x30a6('0x32')],_0x4c6e2b[_0x30a6('0x30')]);}else if(_0x4c6e2b['authType']===_0x30a6('0x33')){_0x35a195=util['format'](_0x30a6('0x34'),_0x4c6e2b[_0x30a6('0x32')],_0x4c6e2b[_0x30a6('0x33')]);}return util['format'](_0x30a6('0x35'),new Buffer(_0x35a195)[_0x30a6('0x36')](_0x30a6('0x37')));}function request(_0x41f746){logger[_0x30a6('0x38')](_0x30a6('0x39'),JSON[_0x30a6('0x3a')](_0x41f746));return rp(_[_0x30a6('0x3b')](_0x41f746,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x34d79d,_0x41a844){var _0x25d9b1=[];if(_0x34d79d&&_0x34d79d[_0x30a6('0x29')]>0x0){_0x25d9b1=_['map'](_0x34d79d,_0x41a844);}return _0x25d9b1;}function getCustomFields(_0x2e0129,_0x573162){var _0x3aff5f=[];var _0x1805a6={'custom_fields':[]};if(_0x2e0129['length']>0x0){_[_0x30a6('0x3c')](_0x2e0129,function(_0x47d438){if(_0x47d438[_0x30a6('0x3d')]===_0x30a6('0x3e')&&_0x47d438[_0x30a6('0x3f')]&&!_0x47d438[_0x30a6('0x40')]){_0x1805a6[_0x47d438[_0x30a6('0x3f')][_0x30a6('0x41')]()]=_0x47d438['content'][_0x30a6('0x36')]();}else if(_0x47d438[_0x30a6('0x3d')]==='string'&&_0x47d438[_0x30a6('0x42')]&&_0x47d438[_0x30a6('0x40')]){_0x1805a6[_0x30a6('0x43')][_0x30a6('0x44')]({'id':_0x47d438[_0x30a6('0x42')],'value':_0x47d438[_0x30a6('0x45')][_0x30a6('0x36')]()});}else if(_0x47d438['type']===_0x30a6('0x46')&&_0x47d438[_0x30a6('0x47')]&&_0x47d438[_0x30a6('0x42')]&&_0x47d438[_0x30a6('0x40')]){_0x573162[_0x47d438[_0x30a6('0x47')]]&&_0x1805a6[_0x30a6('0x43')][_0x30a6('0x44')]({'id':_0x47d438['idField'],'value':_0x573162[_0x47d438[_0x30a6('0x47')]][_0x30a6('0x36')]()});}else if(_0x47d438['type']==='customVariable'&&_0x47d438[_0x30a6('0x48')]&&_0x47d438['Variable'][_0x30a6('0x12')]&&_0x47d438[_0x30a6('0x42')]&&_0x47d438[_0x30a6('0x40')]){_0x573162[_0x47d438[_0x30a6('0x48')][_0x30a6('0x12')][_0x30a6('0x41')]()]&&_0x1805a6[_0x30a6('0x43')][_0x30a6('0x44')]({'id':_0x47d438[_0x30a6('0x42')],'value':_0x573162[_0x47d438[_0x30a6('0x48')]['name']['toLowerCase']()]['toString']()});}});}return _0x1805a6;}exports[_0x30a6('0x49')]=function(_0x74ef32,_0x4a504f,_0x4ceaf5,_0x2546e0,_0x321888,_0x326e30){var _0x12e104,_0x50da8f;_0x326e30[_0x30a6('0x1d')]=intUtil[_0x30a6('0x4a')](_0x326e30[_0x30a6('0x1d')]);_0x326e30[_0x30a6('0x4b')]=intUtil[_0x30a6('0x4a')](_0x326e30[_0x30a6('0x4b')]);if(_0x321888&&_0x321888[_0x30a6('0x4c')]){logger[_0x30a6('0xd')](_0x30a6('0x4d'),_0x30a6('0x4e'));_0x4a504f[_0x30a6('0x4f')]=util['format'](_0x30a6('0x50'),_0x326e30[_0x30a6('0x4b')],_0x4a504f['uniqueid'],md5(_0x4a504f[_0x30a6('0x51')]));}else{_0x4a504f[_0x30a6('0x4f')]='';}headers[_0x30a6('0x52')]=getAuth(_0x326e30);return getUser(_0x326e30,_0x2546e0[_0x30a6('0x53')])[_0x30a6('0x17')](function(_0x20e54c){_0x12e104=_0x20e54c;logger[_0x30a6('0xd')]('The\x20User\x20ID\x20is:',_0x12e104['id']);return getEndUser(_0x326e30,_0x4a504f[_0x30a6('0x54')],_0x4a504f[_0x30a6('0x55')]);})[_0x30a6('0x17')](function(_0x3e1e12){_0x50da8f=_0x3e1e12;logger[_0x30a6('0xd')](_0x30a6('0x56'),_0x50da8f['id']);return getTicket(_0x326e30,_0x12e104,_0x50da8f,_0x4ceaf5,_0x4a504f);})[_0x30a6('0x17')](function(_0x343a96){if(_0x343a96){logger[_0x30a6('0xd')](_0x30a6('0x57'),_0x343a96['id']);switch(_0x326e30['type']){case _0x30a6('0x58'):logger[_0x30a6('0xd')]('[QUEUE]',_0x30a6('0x59'));return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x5a'),_0x326e30['remoteUri'],_0x12e104['id'],_0x343a96['id']),'method':_0x30a6('0x10')});case'newTab':logger[_0x30a6('0xd')]('[QUEUE]',_0x30a6('0x5b'));emit(util[_0x30a6('0xe')]('user:%s',_0x2546e0[_0x30a6('0x12')]),'trigger:browser:url',{'uri':util[_0x30a6('0xe')](_0x30a6('0x5c'),_0x326e30[_0x30a6('0x1d')][_0x30a6('0x5d')](_0x30a6('0x5e'),''),_0x343a96['id'])});break;default:logger[_0x30a6('0x5f')](_0x30a6('0x4d'),_0x30a6('0x60'));}}})['catch'](function(_0x572252){logger[_0x30a6('0x5f')](_0x30a6('0x61'),util[_0x30a6('0x62')](_0x572252,{'showHidden':!![],'depth':null}));});};exports[_0x30a6('0x63')]=function(_0x451df2,_0xe6ac3c,_0x57a93c,_0x22b490,_0x1af9d5,_0x410079,_0x35722e){var _0x3d8380,_0x174fa5;_0x410079[_0x30a6('0x1d')]=intUtil[_0x30a6('0x4a')](_0x410079[_0x30a6('0x1d')]);_0x410079[_0x30a6('0x4b')]=intUtil[_0x30a6('0x4a')](_0x410079[_0x30a6('0x4b')]);if(_0x35722e&&_0x35722e[_0x30a6('0x64')]&&_0x35722e['recordingFormat']!==_0x30a6('0x65')){logger[_0x30a6('0xd')](_0x30a6('0x66'),'Recording\x20is\x20enabled!');_0xe6ac3c[_0x30a6('0x4f')]=util['format'](_0x30a6('0x50'),_0x410079[_0x30a6('0x4b')],_0xe6ac3c['uniqueid'],md5(_0xe6ac3c[_0x30a6('0x51')]));}headers[_0x30a6('0x52')]=getAuth(_0x410079);return getUser(_0x410079,_0x22b490[_0x30a6('0x53')])[_0x30a6('0x17')](function(_0x109b26){_0x3d8380=_0x109b26;logger[_0x30a6('0xd')](_0x30a6('0x67'),_0x3d8380['id']);return getEndUser(_0x410079,_0xe6ac3c['destcalleridname'],_0xe6ac3c['destcalleridnum']);})[_0x30a6('0x17')](function(_0x30af95){_0x174fa5=_0x30af95;logger[_0x30a6('0xd')]('The\x20Enduser\x20ID\x20is:',_0x174fa5['id']);return getTicket(_0x410079,_0x3d8380,_0x174fa5,_0x57a93c,_0xe6ac3c);})['then'](function(_0x66f769){if(_0x66f769){logger[_0x30a6('0xd')](_0x30a6('0x57'),_0x66f769['id']);switch(_0x410079['type']){case _0x30a6('0x58'):logger[_0x30a6('0xd')](_0x30a6('0x66'),_0x30a6('0x59'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x410079[_0x30a6('0x1d')],_0x3d8380['id'],_0x66f769['id']),'method':'POST'});case _0x30a6('0x68'):logger[_0x30a6('0xd')](_0x30a6('0x66'),_0x30a6('0x5b'));emit(util[_0x30a6('0xe')]('user:%s',_0x22b490[_0x30a6('0x12')]),_0x30a6('0x69'),{'uri':util[_0x30a6('0xe')](_0x30a6('0x5c'),_0x410079[_0x30a6('0x1d')]['replace'](_0x30a6('0x5e'),''),_0x66f769['id'])});break;default:logger['error'](_0x30a6('0x66'),_0x30a6('0x60'));}}})['catch'](function(_0x455c7f){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x30a6('0x62')](_0x455c7f,{'showHidden':!![],'depth':null}));});};exports[_0x30a6('0x6a')]=function(_0x41a039,_0x4ff8a2,_0x5d4764,_0x1dc6eb,_0x323be6,_0x1de2ff){var _0x16c197,_0x5a1dc8;_0x1de2ff[_0x30a6('0x1d')]=intUtil['stripTrailingSlash'](_0x1de2ff[_0x30a6('0x1d')]);_0x1de2ff[_0x30a6('0x4b')]=intUtil[_0x30a6('0x4a')](_0x1de2ff[_0x30a6('0x4b')]);if(_0x323be6&&_0x323be6[_0x30a6('0x4c')]){logger[_0x30a6('0xd')]('['+_0x4ff8a2[_0x30a6('0x6b')][_0x30a6('0x6c')]()+']',_0x30a6('0x4e'));_0x4ff8a2[_0x30a6('0x4f')]=util['format'](_0x30a6('0x50'),_0x1de2ff[_0x30a6('0x4b')],_0x4ff8a2[_0x30a6('0x51')],md5(_0x4ff8a2[_0x30a6('0x51')]));}else{_0x4ff8a2[_0x30a6('0x4f')]='';}headers[_0x30a6('0x52')]=getAuth(_0x1de2ff);return getUser(_0x1de2ff)[_0x30a6('0x17')](function(_0x33d614){_0x16c197=_0x33d614;logger[_0x30a6('0xd')](_0x30a6('0x67'),_0x16c197['id']);return getEndUser(_0x1de2ff,_0x4ff8a2[_0x30a6('0x54')],_0x4ff8a2[_0x30a6('0x55')]);})[_0x30a6('0x17')](function(_0x533e0b){_0x5a1dc8=_0x533e0b;logger[_0x30a6('0xd')](_0x30a6('0x56'),_0x5a1dc8['id']);return getTicket(_0x1de2ff,_0x16c197,_0x5a1dc8,_0x5d4764,_0x4ff8a2);})[_0x30a6('0x17')](function(_0x13fa00){if(_0x13fa00){logger[_0x30a6('0xd')]('The\x20Ticket\x20ID\x20is:',_0x13fa00['id']);}})[_0x30a6('0x6d')](function(_0x464dea){logger[_0x30a6('0x5f')]('['+_0x4ff8a2[_0x30a6('0x6b')][_0x30a6('0x6c')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x30a6('0x62')](_0x464dea,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x5b86=['Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','filter','results','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','debug','[HTTP]','stringify','GET','map','string','picklist','nameField','toLowerCase','content','includes','custom_fields','push','type','variable','idField','customField','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','POST','newTab','replace','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','email','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','calleridname','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count'];(function(_0x1ed1a6,_0x333c3e){var _0x4f2017=function(_0x8d6e34){while(--_0x8d6e34){_0x1ed1a6['push'](_0x1ed1a6['shift']());}};_0x4f2017(++_0x333c3e);}(_0x5b86,0xb9));var _0x65b8=function(_0x33add5,_0x54f3c1){_0x33add5=_0x33add5-0x0;var _0x399430=_0x5b86[_0x33add5];return _0x399430;};'use strict';var _=require('lodash');var rp=require(_0x65b8('0x0'));var md5=require(_0x65b8('0x1'));var util=require(_0x65b8('0x2'));var Redis=require(_0x65b8('0x3'));var intUtil=require('./util');var config=require(_0x65b8('0x4'));var logger=require(_0x65b8('0x5'))(_0x65b8('0x6'));config[_0x65b8('0x7')]=_[_0x65b8('0x8')](config[_0x65b8('0x7')],{'host':_0x65b8('0x9'),'port':0x18eb});var io=require(_0x65b8('0xa'))(new Redis(config[_0x65b8('0x7')]));function emit(_0x416d5f,_0x5cca52,_0x268450){io['to'](_0x416d5f)[_0x65b8('0xb')](_0x5cca52,_0x268450);}var headers={'Content-Type':'application/json','Accept':_0x65b8('0xc')};function getTicket(_0x3dcb96,_0x520eb8,_0x3dd38b,_0x127c9b,_0x46d85a){logger[_0x65b8('0xd')](_0x65b8('0xe'));return request({'uri':util[_0x65b8('0xf')]('%s/tickets.json',_0x3dcb96['remoteUri']),'method':'POST','body':{'ticket':_['merge']({'requester_id':_0x3dd38b['id'],'submitter_id':_0x520eb8?_0x520eb8['id']:undefined,'assignee_id':_0x520eb8?_0x520eb8['id']:undefined,'tags':getTags(_0x127c9b[_0x65b8('0x10')],_0x65b8('0x11')),'subject':intUtil[_0x65b8('0x12')](_0x127c9b[_0x65b8('0x13')],_0x46d85a,'\x20'),'description':intUtil[_0x65b8('0x12')](_0x127c9b['Descriptions'],_0x46d85a,'\x0a'),'comment':{'public':![],'body':intUtil[_0x65b8('0x12')](_0x127c9b[_0x65b8('0x14')],_0x46d85a,'\x0a')}},getCustomFields(_0x127c9b['Fields'],_0x46d85a))}})[_0x65b8('0x15')](function(_0x2cba85){logger['info'](_0x65b8('0x16'));return _0x2cba85[_0x65b8('0x17')];});}function getUser(_0x443a14,_0x36033a){if(intUtil[_0x65b8('0x18')](_0x36033a)){logger[_0x65b8('0xd')]('Getting\x20agent\x20with\x20email',_0x36033a);return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x19'),_0x443a14[_0x65b8('0x1a')]),'qs':{'query':util[_0x65b8('0xf')](_0x65b8('0x1b'),_0x36033a)}})[_0x65b8('0x15')](function(_0x25a5fa){if(_0x25a5fa[_0x65b8('0x1c')]){logger[_0x65b8('0xd')](_0x65b8('0x1d'));return _['find'](_0x25a5fa['results'],{'email':_0x36033a,'role':'agent'});}else{logger[_0x65b8('0xd')](_0x65b8('0x1e'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x1f'),_0x443a14['remoteUri'])})['then'](function(_0x36db20){logger[_0x65b8('0xd')](_0x65b8('0x20'));return _0x36db20['user'];});}});}else{logger[_0x65b8('0xd')](_0x65b8('0x1e'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x1f'),_0x443a14['remoteUri'])})[_0x65b8('0x15')](function(_0x2a08f6){logger['info'](_0x65b8('0x20'));return _0x2a08f6[_0x65b8('0x21')];});}}function getEndUser(_0x5ec8c4,_0x5a4ef6,_0x2c1bb9){logger[_0x65b8('0xd')](_0x65b8('0x22'),_0x2c1bb9);return request({'uri':util[_0x65b8('0xf')]('%s/search.json',_0x5ec8c4['remoteUri']),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x2c1bb9)}})['then'](function(_0x29fcff){var _0x20c255;if(_0x29fcff['results'][_0x65b8('0x23')]){_0x29fcff['results']=_[_0x65b8('0x24')](_0x29fcff[_0x65b8('0x25')],{'suspended':![],'role':_0x65b8('0x26')});if(_0x29fcff[_0x65b8('0x25')]['length']){_0x20c255=_[_0x65b8('0x27')](_0x29fcff[_0x65b8('0x25')]);}}if(_0x20c255){logger[_0x65b8('0xd')](_0x65b8('0x28'));return _0x20c255;}else{logger[_0x65b8('0xd')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x29'),_0x5ec8c4['remoteUri']),'method':'POST','body':{'user':{'role':_0x65b8('0x26'),'name':util[_0x65b8('0xf')](_0x65b8('0x2a'),_0x5a4ef6||_0x2c1bb9),'phone':_0x2c1bb9}}})['then'](function(_0x5f0cbd){logger[_0x65b8('0xd')](_0x65b8('0x2b'));return _0x5f0cbd[_0x65b8('0x21')];});}});}function getAuth(_0x39c122){var _0x585ae3;if(_0x39c122[_0x65b8('0x2c')]===_0x65b8('0x2d')){_0x585ae3=util['format']('%s:%s',_0x39c122[_0x65b8('0x2e')],_0x39c122[_0x65b8('0x2d')]);}else if(_0x39c122[_0x65b8('0x2c')]===_0x65b8('0x2f')){_0x585ae3=util[_0x65b8('0xf')](_0x65b8('0x30'),_0x39c122[_0x65b8('0x2e')],_0x39c122[_0x65b8('0x2f')]);}return util[_0x65b8('0xf')](_0x65b8('0x31'),new Buffer(_0x585ae3)[_0x65b8('0x32')]('base64'));}function request(_0x19ec35){logger[_0x65b8('0x33')](_0x65b8('0x34'),JSON[_0x65b8('0x35')](_0x19ec35));return rp(_[_0x65b8('0x8')](_0x19ec35,{'method':_0x65b8('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x101ee5,_0x468850){var _0x4a7b8e=[];if(_0x101ee5&&_0x101ee5[_0x65b8('0x23')]>0x0){_0x4a7b8e=_[_0x65b8('0x37')](_0x101ee5,_0x468850);}return _0x4a7b8e;}function getCustomFields(_0x29baed,_0xa25d83){var _0x2431e4=[];var _0x3c06e1={'custom_fields':[]};if(_0x29baed[_0x65b8('0x23')]>0x0){_['forEach'](_0x29baed,function(_0x138108){if(_['includes']([_0x65b8('0x38'),_0x65b8('0x39')],_0x138108['type'])&&_0x138108[_0x65b8('0x3a')]&&!_0x138108['customField']){_0x3c06e1[_0x138108[_0x65b8('0x3a')][_0x65b8('0x3b')]()]=_0x138108[_0x65b8('0x3c')][_0x65b8('0x32')]();}else if(_[_0x65b8('0x3d')]([_0x65b8('0x38'),_0x65b8('0x39')],_0x138108['type'])&&_0x138108['idField']&&_0x138108['customField']){_0x3c06e1[_0x65b8('0x3e')][_0x65b8('0x3f')]({'id':_0x138108['idField'],'value':_0x138108[_0x65b8('0x3c')][_0x65b8('0x32')]()});}else if(_0x138108[_0x65b8('0x40')]===_0x65b8('0x41')&&_0x138108['variableName']&&_0x138108[_0x65b8('0x42')]&&_0x138108[_0x65b8('0x43')]){_0xa25d83[_0x138108['variableName']]&&_0x3c06e1[_0x65b8('0x3e')][_0x65b8('0x3f')]({'id':_0x138108[_0x65b8('0x42')],'value':_0xa25d83[_0x138108[_0x65b8('0x44')]]['toString']()});}else if(_0x138108['type']===_0x65b8('0x45')&&_0x138108['Variable']&&_0x138108[_0x65b8('0x46')]['name']&&_0x138108['idField']&&_0x138108['customField']){_0xa25d83[_0x138108[_0x65b8('0x46')][_0x65b8('0x11')][_0x65b8('0x3b')]()]&&_0x3c06e1['custom_fields'][_0x65b8('0x3f')]({'id':_0x138108[_0x65b8('0x42')],'value':_0xa25d83[_0x138108[_0x65b8('0x46')]['name'][_0x65b8('0x3b')]()][_0x65b8('0x32')]()});}});}return _0x3c06e1;}exports[_0x65b8('0x47')]=function(_0x17a503,_0x1f7c17,_0x3e13c9,_0xc015a,_0x2cb524,_0x5d1def){var _0x1e91e6,_0x52801a;_0x5d1def[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x5d1def[_0x65b8('0x1a')]);_0x5d1def[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x5d1def['serverUrl']);if(_0x2cb524&&_0x2cb524[_0x65b8('0x4a')]){logger[_0x65b8('0xd')](_0x65b8('0x4b'),'Recording\x20is\x20enabled!');_0x1f7c17[_0x65b8('0x4c')]=util[_0x65b8('0xf')](_0x65b8('0x4d'),_0x5d1def['serverUrl'],_0x1f7c17[_0x65b8('0x4e')],md5(_0x1f7c17[_0x65b8('0x4e')]));}else{_0x1f7c17['recordingURL']='';}headers[_0x65b8('0x4f')]=getAuth(_0x5d1def);return getUser(_0x5d1def,_0xc015a['email'])['then'](function(_0x5b52fc){_0x1e91e6=_0x5b52fc;logger[_0x65b8('0xd')](_0x65b8('0x50'),_0x1e91e6['id']);return getEndUser(_0x5d1def,_0x1f7c17['calleridname'],_0x1f7c17[_0x65b8('0x51')]);})[_0x65b8('0x15')](function(_0x58a3a6){_0x52801a=_0x58a3a6;logger[_0x65b8('0xd')](_0x65b8('0x52'),_0x52801a['id']);return getTicket(_0x5d1def,_0x1e91e6,_0x52801a,_0x3e13c9,_0x1f7c17);})[_0x65b8('0x15')](function(_0xc3b962){if(_0xc3b962){logger[_0x65b8('0xd')]('The\x20Ticket\x20ID\x20is:',_0xc3b962['id']);switch(_0x5d1def[_0x65b8('0x40')]){case'integrationTab':logger[_0x65b8('0xd')](_0x65b8('0x4b'),_0x65b8('0x53'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x54'),_0x5d1def[_0x65b8('0x1a')],_0x1e91e6['id'],_0xc3b962['id']),'method':_0x65b8('0x55')});case _0x65b8('0x56'):logger[_0x65b8('0xd')](_0x65b8('0x4b'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x65b8('0xf')]('user:%s',_0xc015a[_0x65b8('0x11')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x5d1def[_0x65b8('0x1a')][_0x65b8('0x57')]('/api/v2',''),_0xc3b962['id'])});break;default:logger[_0x65b8('0x58')](_0x65b8('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x65b8('0x59')](function(_0x2de88a){logger['error'](_0x65b8('0x5a'),util[_0x65b8('0x5b')](_0x2de88a,{'showHidden':!![],'depth':null}));});};exports[_0x65b8('0x5c')]=function(_0x47949d,_0x15025d,_0x401553,_0x2bd881,_0x19b24d,_0x15d224,_0x269eea){var _0x3b9a40,_0x33b293;_0x15d224[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x15d224[_0x65b8('0x1a')]);_0x15d224[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x15d224[_0x65b8('0x49')]);if(_0x269eea&&_0x269eea[_0x65b8('0x5d')]&&_0x269eea['recordingFormat']!==_0x65b8('0x5e')){logger[_0x65b8('0xd')](_0x65b8('0x5f'),_0x65b8('0x60'));_0x15025d[_0x65b8('0x4c')]=util['format'](_0x65b8('0x4d'),_0x15d224[_0x65b8('0x49')],_0x15025d[_0x65b8('0x4e')],md5(_0x15025d[_0x65b8('0x4e')]));}headers[_0x65b8('0x4f')]=getAuth(_0x15d224);return getUser(_0x15d224,_0x2bd881[_0x65b8('0x61')])[_0x65b8('0x15')](function(_0x4fdd2a){_0x3b9a40=_0x4fdd2a;logger['info']('The\x20User\x20ID\x20is:',_0x3b9a40['id']);return getEndUser(_0x15d224,_0x15025d['destcalleridname'],_0x15025d['destcalleridnum']);})[_0x65b8('0x15')](function(_0x21cbe6){_0x33b293=_0x21cbe6;logger[_0x65b8('0xd')]('The\x20Enduser\x20ID\x20is:',_0x33b293['id']);return getTicket(_0x15d224,_0x3b9a40,_0x33b293,_0x401553,_0x15025d);})[_0x65b8('0x15')](function(_0x551180){if(_0x551180){logger[_0x65b8('0xd')](_0x65b8('0x62'),_0x551180['id']);switch(_0x15d224['type']){case'integrationTab':logger['info'](_0x65b8('0x5f'),_0x65b8('0x53'));return request({'uri':util[_0x65b8('0xf')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x15d224[_0x65b8('0x1a')],_0x3b9a40['id'],_0x551180['id']),'method':_0x65b8('0x55')});case _0x65b8('0x56'):logger[_0x65b8('0xd')](_0x65b8('0x5f'),_0x65b8('0x63'));emit(util[_0x65b8('0xf')](_0x65b8('0x64'),_0x2bd881[_0x65b8('0x11')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x15d224[_0x65b8('0x1a')][_0x65b8('0x57')]('/api/v2',''),_0x551180['id'])});break;default:logger[_0x65b8('0x58')]('[OUTBOUND]',_0x65b8('0x65'));}}})[_0x65b8('0x59')](function(_0x32481e){logger[_0x65b8('0x58')](_0x65b8('0x66'),util[_0x65b8('0x5b')](_0x32481e,{'showHidden':!![],'depth':null}));});};exports[_0x65b8('0x67')]=function(_0x4d6a66,_0x151e82,_0x10b39b,_0x44b279,_0x2f0ed8,_0x3d338b){var _0xb7b82,_0x226428;_0x3d338b[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x3d338b[_0x65b8('0x1a')]);_0x3d338b[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x3d338b[_0x65b8('0x49')]);if(_0x2f0ed8&&_0x2f0ed8['monitor_format']){logger[_0x65b8('0xd')]('['+_0x151e82[_0x65b8('0x68')]['toUpperCase']()+']',_0x65b8('0x60'));_0x151e82[_0x65b8('0x4c')]=util[_0x65b8('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3d338b[_0x65b8('0x49')],_0x151e82[_0x65b8('0x4e')],md5(_0x151e82[_0x65b8('0x4e')]));}else{_0x151e82[_0x65b8('0x4c')]='';}headers[_0x65b8('0x4f')]=getAuth(_0x3d338b);return getUser(_0x3d338b)['then'](function(_0x34c425){_0xb7b82=_0x34c425;logger[_0x65b8('0xd')](_0x65b8('0x50'),_0xb7b82['id']);return getEndUser(_0x3d338b,_0x151e82[_0x65b8('0x69')],_0x151e82[_0x65b8('0x51')]);})['then'](function(_0x272490){_0x226428=_0x272490;logger[_0x65b8('0xd')](_0x65b8('0x52'),_0x226428['id']);return getTicket(_0x3d338b,_0xb7b82,_0x226428,_0x10b39b,_0x151e82);})[_0x65b8('0x15')](function(_0x5518a1){if(_0x5518a1){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5518a1['id']);}})[_0x65b8('0x59')](function(_0x3f9a70){logger[_0x65b8('0x58')]('['+_0x151e82[_0x65b8('0x68')]['toUpperCase']()+']'+_0x65b8('0x6a'),util[_0x65b8('0x5b')](_0x3f9a70,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff