// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xea0a=['GET','map','forEach','string','nameField','toLowerCase','content','toString','idField','customField','variable','variableName','custom_fields','type','customVariable','Variable','push','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','format','POST','Tags','name','Subjects','getString','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','remoteUri','Searching\x20enduser\x20with\x20phone','length','first','end-user','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','password','authType','token','Basic\x20%s','base64','debug','stringify'];(function(_0x5a79ba,_0x380948){var _0x572dbf=function(_0x265419){while(--_0x265419){_0x5a79ba['push'](_0x5a79ba['shift']());}};_0x572dbf(++_0x380948);}(_0xea0a,0x10f));var _0xaea0=function(_0x13c4a6,_0x4041d9){_0x13c4a6=_0x13c4a6-0x0;var _0x5b1eeb=_0xea0a[_0x13c4a6];return _0x5b1eeb;};'use strict';var _=require(_0xaea0('0x0'));var rp=require(_0xaea0('0x1'));var md5=require(_0xaea0('0x2'));var util=require(_0xaea0('0x3'));var Redis=require(_0xaea0('0x4'));var intUtil=require('./util');var config=require(_0xaea0('0x5'));var logger=require(_0xaea0('0x6'))(_0xaea0('0x7'));config[_0xaea0('0x8')]=_[_0xaea0('0x9')](config[_0xaea0('0x8')],{'host':_0xaea0('0xa'),'port':0x18eb});var io=require(_0xaea0('0xb'))(new Redis(config[_0xaea0('0x8')]));function emit(_0x1faa43,_0x12ac3e,_0x2265ed){io['to'](_0x1faa43)[_0xaea0('0xc')](_0x12ac3e,_0x2265ed);}var headers={'Content-Type':_0xaea0('0xd'),'Accept':'application/json'};function getTicket(_0x2cefd1,_0xab2519,_0x1ba4ad,_0x22b2cb,_0x48ba70){logger[_0xaea0('0xe')]('Creating\x20new\x20ticket...');return request({'uri':util[_0xaea0('0xf')]('%s/tickets.json',_0x2cefd1['remoteUri']),'method':_0xaea0('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x1ba4ad['id'],'submitter_id':_0xab2519?_0xab2519['id']:undefined,'assignee_id':_0xab2519?_0xab2519['id']:undefined,'tags':getTags(_0x22b2cb[_0xaea0('0x11')],_0xaea0('0x12')),'subject':intUtil['getString'](_0x22b2cb[_0xaea0('0x13')],_0x48ba70,'\x20'),'description':intUtil[_0xaea0('0x14')](_0x22b2cb[_0xaea0('0x15')],_0x48ba70,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x22b2cb[_0xaea0('0x15')],_0x48ba70,'\x0a')}},getCustomFields(_0x22b2cb['Fields'],_0x48ba70))}})[_0xaea0('0x16')](function(_0x191702){logger[_0xaea0('0xe')](_0xaea0('0x17'));return _0x191702[_0xaea0('0x18')];});}function getUser(_0x2c3873,_0x142d52){if(intUtil[_0xaea0('0x19')](_0x142d52)){logger[_0xaea0('0xe')](_0xaea0('0x1a'),_0x142d52);return request({'uri':util[_0xaea0('0xf')](_0xaea0('0x1b'),_0x2c3873['remoteUri']),'qs':{'query':util[_0xaea0('0xf')]('type:user\x20role:agent\x20email:%s',_0x142d52)}})[_0xaea0('0x16')](function(_0x599218){if(_0x599218[_0xaea0('0x1c')]){logger[_0xaea0('0xe')]('Agent\x20found!');return _[_0xaea0('0x1d')](_0x599218[_0xaea0('0x1e')],{'email':_0x142d52,'role':'agent'});}else{logger[_0xaea0('0xe')](_0xaea0('0x1f'));return request({'uri':util[_0xaea0('0xf')](_0xaea0('0x20'),_0x2c3873['remoteUri'])})[_0xaea0('0x16')](function(_0x6091c7){logger[_0xaea0('0xe')](_0xaea0('0x21'));return _0x6091c7[_0xaea0('0x22')];});}});}else{logger[_0xaea0('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xaea0('0xf')](_0xaea0('0x20'),_0x2c3873[_0xaea0('0x23')])})['then'](function(_0x526323){logger['info'](_0xaea0('0x21'));return _0x526323[_0xaea0('0x22')];});}}function getEndUser(_0x3ba09b,_0x5634ac,_0x40d1a2){logger[_0xaea0('0xe')](_0xaea0('0x24'),_0x40d1a2);return request({'uri':util['format'](_0xaea0('0x1b'),_0x3ba09b[_0xaea0('0x23')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x40d1a2)}})[_0xaea0('0x16')](function(_0x1c428d){var _0x699619;if(_0x1c428d['results'][_0xaea0('0x25')]){_0x1c428d[_0xaea0('0x1e')]=_['filter'](_0x1c428d['results'],{'suspended':![],'role':'end-user'});if(_0x1c428d[_0xaea0('0x1e')][_0xaea0('0x25')]){_0x699619=_[_0xaea0('0x26')](_0x1c428d[_0xaea0('0x1e')]);}}if(_0x699619){logger['info']('Enduser\x20found!');return _0x699619;}else{logger[_0xaea0('0xe')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xaea0('0xf')]('%s/users.json',_0x3ba09b[_0xaea0('0x23')]),'method':_0xaea0('0x10'),'body':{'user':{'role':_0xaea0('0x27'),'name':util[_0xaea0('0xf')](_0xaea0('0x28'),_0x5634ac||_0x40d1a2),'phone':_0x40d1a2}}})[_0xaea0('0x16')](function(_0x35365c){logger[_0xaea0('0xe')](_0xaea0('0x29'));return _0x35365c[_0xaea0('0x22')];});}});}function getAuth(_0x52cd03){var _0x541509;if(_0x52cd03['authType']==='password'){_0x541509=util[_0xaea0('0xf')](_0xaea0('0x2a'),_0x52cd03['username'],_0x52cd03[_0xaea0('0x2b')]);}else if(_0x52cd03[_0xaea0('0x2c')]===_0xaea0('0x2d')){_0x541509=util['format']('%s/token:%s',_0x52cd03['username'],_0x52cd03[_0xaea0('0x2d')]);}return util[_0xaea0('0xf')](_0xaea0('0x2e'),new Buffer(_0x541509)['toString'](_0xaea0('0x2f')));}function request(_0x18e18f){logger[_0xaea0('0x30')]('[HTTP]',JSON[_0xaea0('0x31')](_0x18e18f));return rp(_[_0xaea0('0x9')](_0x18e18f,{'method':_0xaea0('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x1081c4,_0x19f2c3){var _0x44a496=[];if(_0x1081c4&&_0x1081c4[_0xaea0('0x25')]>0x0){_0x44a496=_[_0xaea0('0x33')](_0x1081c4,_0x19f2c3);}return _0x44a496;}function getCustomFields(_0x5e4566,_0x1a07e9){var _0x447934=[];var _0x569cce={'custom_fields':[]};if(_0x5e4566[_0xaea0('0x25')]>0x0){_[_0xaea0('0x34')](_0x5e4566,function(_0x15f9e1){if(_0x15f9e1['type']===_0xaea0('0x35')&&_0x15f9e1[_0xaea0('0x36')]&&!_0x15f9e1['customField']){_0x569cce[_0x15f9e1['nameField'][_0xaea0('0x37')]()]=_0x15f9e1[_0xaea0('0x38')][_0xaea0('0x39')]();}else if(_0x15f9e1['type']===_0xaea0('0x35')&&_0x15f9e1[_0xaea0('0x3a')]&&_0x15f9e1[_0xaea0('0x3b')]){_0x569cce['custom_fields']['push']({'id':_0x15f9e1[_0xaea0('0x3a')],'value':_0x15f9e1[_0xaea0('0x38')][_0xaea0('0x39')]()});}else if(_0x15f9e1['type']===_0xaea0('0x3c')&&_0x15f9e1[_0xaea0('0x3d')]&&_0x15f9e1['idField']&&_0x15f9e1[_0xaea0('0x3b')]){_0x1a07e9[_0x15f9e1[_0xaea0('0x3d')]]&&_0x569cce[_0xaea0('0x3e')]['push']({'id':_0x15f9e1[_0xaea0('0x3a')],'value':_0x1a07e9[_0x15f9e1['variableName']][_0xaea0('0x39')]()});}else if(_0x15f9e1[_0xaea0('0x3f')]===_0xaea0('0x40')&&_0x15f9e1[_0xaea0('0x41')]&&_0x15f9e1[_0xaea0('0x41')][_0xaea0('0x12')]&&_0x15f9e1['idField']&&_0x15f9e1[_0xaea0('0x3b')]){_0x1a07e9[_0x15f9e1[_0xaea0('0x41')][_0xaea0('0x12')][_0xaea0('0x37')]()]&&_0x569cce[_0xaea0('0x3e')][_0xaea0('0x42')]({'id':_0x15f9e1[_0xaea0('0x3a')],'value':_0x1a07e9[_0x15f9e1[_0xaea0('0x41')][_0xaea0('0x12')][_0xaea0('0x37')]()][_0xaea0('0x39')]()});}});}return _0x569cce;}exports[_0xaea0('0x43')]=function(_0x16f2b9,_0x525923,_0x2ec96d,_0x3b80c9,_0x331166,_0x38d945){var _0x2e5734,_0x1de274;_0x38d945[_0xaea0('0x23')]=intUtil[_0xaea0('0x44')](_0x38d945['remoteUri']);_0x38d945['serverUrl']=intUtil['stripTrailingSlash'](_0x38d945['serverUrl']);if(_0x331166&&_0x331166[_0xaea0('0x45')]){logger['info'](_0xaea0('0x46'),_0xaea0('0x47'));_0x525923['recordingURL']=util[_0xaea0('0xf')](_0xaea0('0x48'),_0x38d945[_0xaea0('0x49')],_0x525923[_0xaea0('0x4a')],md5(_0x525923[_0xaea0('0x4a')]));}else{_0x525923[_0xaea0('0x4b')]='';}headers[_0xaea0('0x4c')]=getAuth(_0x38d945);return getUser(_0x38d945,_0x3b80c9[_0xaea0('0x4d')])[_0xaea0('0x16')](function(_0xe51cd7){_0x2e5734=_0xe51cd7;logger[_0xaea0('0xe')](_0xaea0('0x4e'),_0x2e5734['id']);return getEndUser(_0x38d945,_0x525923[_0xaea0('0x4f')],_0x525923[_0xaea0('0x50')]);})[_0xaea0('0x16')](function(_0x2dacc2){_0x1de274=_0x2dacc2;logger[_0xaea0('0xe')](_0xaea0('0x51'),_0x1de274['id']);return getTicket(_0x38d945,_0x2e5734,_0x1de274,_0x2ec96d,_0x525923);})['then'](function(_0x43307b){if(_0x43307b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x43307b['id']);switch(_0x38d945[_0xaea0('0x3f')]){case _0xaea0('0x52'):logger[_0xaea0('0xe')](_0xaea0('0x46'),_0xaea0('0x53'));return request({'uri':util[_0xaea0('0xf')](_0xaea0('0x54'),_0x38d945[_0xaea0('0x23')],_0x2e5734['id'],_0x43307b['id']),'method':_0xaea0('0x10')});case _0xaea0('0x55'):logger[_0xaea0('0xe')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xaea0('0xf')](_0xaea0('0x56'),_0x3b80c9['name']),_0xaea0('0x57'),{'uri':util[_0xaea0('0xf')](_0xaea0('0x58'),_0x38d945[_0xaea0('0x23')]['replace']('/api/v2',''),_0x43307b['id'])});break;default:logger[_0xaea0('0x59')](_0xaea0('0x46'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xaea0('0x5a')](function(_0x3bc5d1){logger['error'](_0xaea0('0x5b'),util[_0xaea0('0x5c')](_0x3bc5d1,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x1889fc,_0x44b7bb,_0x2e05e4,_0x3ea69c,_0x500fe3,_0x5a221f,_0x6473cb){var _0x551dcc,_0x220004;_0x5a221f[_0xaea0('0x23')]=intUtil['stripTrailingSlash'](_0x5a221f[_0xaea0('0x23')]);_0x5a221f[_0xaea0('0x49')]=intUtil[_0xaea0('0x44')](_0x5a221f[_0xaea0('0x49')]);if(_0x6473cb&&_0x6473cb['recordingFormat']&&_0x6473cb[_0xaea0('0x5d')]!==_0xaea0('0x5e')){logger[_0xaea0('0xe')](_0xaea0('0x5f'),_0xaea0('0x47'));_0x44b7bb['recordingURL']=util[_0xaea0('0xf')](_0xaea0('0x48'),_0x5a221f[_0xaea0('0x49')],_0x44b7bb[_0xaea0('0x4a')],md5(_0x44b7bb[_0xaea0('0x4a')]));}headers[_0xaea0('0x4c')]=getAuth(_0x5a221f);return getUser(_0x5a221f,_0x3ea69c[_0xaea0('0x4d')])[_0xaea0('0x16')](function(_0x350351){_0x551dcc=_0x350351;logger['info'](_0xaea0('0x4e'),_0x551dcc['id']);return getEndUser(_0x5a221f,_0x44b7bb[_0xaea0('0x60')],_0x44b7bb[_0xaea0('0x61')]);})[_0xaea0('0x16')](function(_0x48a705){_0x220004=_0x48a705;logger[_0xaea0('0xe')](_0xaea0('0x51'),_0x220004['id']);return getTicket(_0x5a221f,_0x551dcc,_0x220004,_0x2e05e4,_0x44b7bb);})[_0xaea0('0x16')](function(_0x3b1a2a){if(_0x3b1a2a){logger[_0xaea0('0xe')](_0xaea0('0x62'),_0x3b1a2a['id']);switch(_0x5a221f[_0xaea0('0x3f')]){case _0xaea0('0x52'):logger[_0xaea0('0xe')]('[OUTBOUND]',_0xaea0('0x53'));return request({'uri':util[_0xaea0('0xf')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x5a221f[_0xaea0('0x23')],_0x551dcc['id'],_0x3b1a2a['id']),'method':'POST'});case _0xaea0('0x55'):logger[_0xaea0('0xe')](_0xaea0('0x5f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xaea0('0xf')]('user:%s',_0x3ea69c['name']),_0xaea0('0x57'),{'uri':util['format'](_0xaea0('0x58'),_0x5a221f[_0xaea0('0x23')][_0xaea0('0x63')](_0xaea0('0x64'),''),_0x3b1a2a['id'])});break;default:logger['error']('[OUTBOUND]',_0xaea0('0x65'));}}})['catch'](function(_0x5e89f2){logger[_0xaea0('0x59')](_0xaea0('0x66'),util[_0xaea0('0x5c')](_0x5e89f2,{'showHidden':!![],'depth':null}));});};exports[_0xaea0('0x67')]=function(_0x20b323,_0x44d5d4,_0x506496,_0x164bd8,_0x353190,_0x1b705e){var _0x580fa7,_0x526b34;_0x1b705e[_0xaea0('0x23')]=intUtil[_0xaea0('0x44')](_0x1b705e[_0xaea0('0x23')]);_0x1b705e['serverUrl']=intUtil[_0xaea0('0x44')](_0x1b705e[_0xaea0('0x49')]);if(_0x353190&&_0x353190[_0xaea0('0x45')]){logger[_0xaea0('0xe')]('['+_0x44d5d4[_0xaea0('0x68')]['toUpperCase']()+']',_0xaea0('0x47'));_0x44d5d4[_0xaea0('0x4b')]=util[_0xaea0('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b705e[_0xaea0('0x49')],_0x44d5d4['uniqueid'],md5(_0x44d5d4[_0xaea0('0x4a')]));}else{_0x44d5d4[_0xaea0('0x4b')]='';}headers['Authorization']=getAuth(_0x1b705e);return getUser(_0x1b705e)[_0xaea0('0x16')](function(_0x268e38){_0x580fa7=_0x268e38;logger[_0xaea0('0xe')](_0xaea0('0x4e'),_0x580fa7['id']);return getEndUser(_0x1b705e,_0x44d5d4[_0xaea0('0x4f')],_0x44d5d4[_0xaea0('0x50')]);})[_0xaea0('0x16')](function(_0x826691){_0x526b34=_0x826691;logger['info'](_0xaea0('0x51'),_0x526b34['id']);return getTicket(_0x1b705e,_0x580fa7,_0x526b34,_0x506496,_0x44d5d4);})[_0xaea0('0x16')](function(_0xc94952){if(_0xc94952){logger['info']('The\x20Ticket\x20ID\x20is:',_0xc94952['id']);}})[_0xaea0('0x5a')](function(_0x4474ba){logger[_0xaea0('0x59')]('['+_0x44d5d4[_0xaea0('0x68')][_0xaea0('0x69')]()+']'+_0xaea0('0x6a'),util[_0xaea0('0x5c')](_0x4474ba,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x5b86=['Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','filter','results','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','debug','[HTTP]','stringify','GET','map','string','picklist','nameField','toLowerCase','content','includes','custom_fields','push','type','variable','idField','customField','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','POST','newTab','replace','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','email','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','calleridname','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count'];(function(_0x1ed1a6,_0x333c3e){var _0x4f2017=function(_0x8d6e34){while(--_0x8d6e34){_0x1ed1a6['push'](_0x1ed1a6['shift']());}};_0x4f2017(++_0x333c3e);}(_0x5b86,0xb9));var _0x65b8=function(_0x33add5,_0x54f3c1){_0x33add5=_0x33add5-0x0;var _0x399430=_0x5b86[_0x33add5];return _0x399430;};'use strict';var _=require('lodash');var rp=require(_0x65b8('0x0'));var md5=require(_0x65b8('0x1'));var util=require(_0x65b8('0x2'));var Redis=require(_0x65b8('0x3'));var intUtil=require('./util');var config=require(_0x65b8('0x4'));var logger=require(_0x65b8('0x5'))(_0x65b8('0x6'));config[_0x65b8('0x7')]=_[_0x65b8('0x8')](config[_0x65b8('0x7')],{'host':_0x65b8('0x9'),'port':0x18eb});var io=require(_0x65b8('0xa'))(new Redis(config[_0x65b8('0x7')]));function emit(_0x416d5f,_0x5cca52,_0x268450){io['to'](_0x416d5f)[_0x65b8('0xb')](_0x5cca52,_0x268450);}var headers={'Content-Type':'application/json','Accept':_0x65b8('0xc')};function getTicket(_0x3dcb96,_0x520eb8,_0x3dd38b,_0x127c9b,_0x46d85a){logger[_0x65b8('0xd')](_0x65b8('0xe'));return request({'uri':util[_0x65b8('0xf')]('%s/tickets.json',_0x3dcb96['remoteUri']),'method':'POST','body':{'ticket':_['merge']({'requester_id':_0x3dd38b['id'],'submitter_id':_0x520eb8?_0x520eb8['id']:undefined,'assignee_id':_0x520eb8?_0x520eb8['id']:undefined,'tags':getTags(_0x127c9b[_0x65b8('0x10')],_0x65b8('0x11')),'subject':intUtil[_0x65b8('0x12')](_0x127c9b[_0x65b8('0x13')],_0x46d85a,'\x20'),'description':intUtil[_0x65b8('0x12')](_0x127c9b['Descriptions'],_0x46d85a,'\x0a'),'comment':{'public':![],'body':intUtil[_0x65b8('0x12')](_0x127c9b[_0x65b8('0x14')],_0x46d85a,'\x0a')}},getCustomFields(_0x127c9b['Fields'],_0x46d85a))}})[_0x65b8('0x15')](function(_0x2cba85){logger['info'](_0x65b8('0x16'));return _0x2cba85[_0x65b8('0x17')];});}function getUser(_0x443a14,_0x36033a){if(intUtil[_0x65b8('0x18')](_0x36033a)){logger[_0x65b8('0xd')]('Getting\x20agent\x20with\x20email',_0x36033a);return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x19'),_0x443a14[_0x65b8('0x1a')]),'qs':{'query':util[_0x65b8('0xf')](_0x65b8('0x1b'),_0x36033a)}})[_0x65b8('0x15')](function(_0x25a5fa){if(_0x25a5fa[_0x65b8('0x1c')]){logger[_0x65b8('0xd')](_0x65b8('0x1d'));return _['find'](_0x25a5fa['results'],{'email':_0x36033a,'role':'agent'});}else{logger[_0x65b8('0xd')](_0x65b8('0x1e'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x1f'),_0x443a14['remoteUri'])})['then'](function(_0x36db20){logger[_0x65b8('0xd')](_0x65b8('0x20'));return _0x36db20['user'];});}});}else{logger[_0x65b8('0xd')](_0x65b8('0x1e'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x1f'),_0x443a14['remoteUri'])})[_0x65b8('0x15')](function(_0x2a08f6){logger['info'](_0x65b8('0x20'));return _0x2a08f6[_0x65b8('0x21')];});}}function getEndUser(_0x5ec8c4,_0x5a4ef6,_0x2c1bb9){logger[_0x65b8('0xd')](_0x65b8('0x22'),_0x2c1bb9);return request({'uri':util[_0x65b8('0xf')]('%s/search.json',_0x5ec8c4['remoteUri']),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x2c1bb9)}})['then'](function(_0x29fcff){var _0x20c255;if(_0x29fcff['results'][_0x65b8('0x23')]){_0x29fcff['results']=_[_0x65b8('0x24')](_0x29fcff[_0x65b8('0x25')],{'suspended':![],'role':_0x65b8('0x26')});if(_0x29fcff[_0x65b8('0x25')]['length']){_0x20c255=_[_0x65b8('0x27')](_0x29fcff[_0x65b8('0x25')]);}}if(_0x20c255){logger[_0x65b8('0xd')](_0x65b8('0x28'));return _0x20c255;}else{logger[_0x65b8('0xd')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x29'),_0x5ec8c4['remoteUri']),'method':'POST','body':{'user':{'role':_0x65b8('0x26'),'name':util[_0x65b8('0xf')](_0x65b8('0x2a'),_0x5a4ef6||_0x2c1bb9),'phone':_0x2c1bb9}}})['then'](function(_0x5f0cbd){logger[_0x65b8('0xd')](_0x65b8('0x2b'));return _0x5f0cbd[_0x65b8('0x21')];});}});}function getAuth(_0x39c122){var _0x585ae3;if(_0x39c122[_0x65b8('0x2c')]===_0x65b8('0x2d')){_0x585ae3=util['format']('%s:%s',_0x39c122[_0x65b8('0x2e')],_0x39c122[_0x65b8('0x2d')]);}else if(_0x39c122[_0x65b8('0x2c')]===_0x65b8('0x2f')){_0x585ae3=util[_0x65b8('0xf')](_0x65b8('0x30'),_0x39c122[_0x65b8('0x2e')],_0x39c122[_0x65b8('0x2f')]);}return util[_0x65b8('0xf')](_0x65b8('0x31'),new Buffer(_0x585ae3)[_0x65b8('0x32')]('base64'));}function request(_0x19ec35){logger[_0x65b8('0x33')](_0x65b8('0x34'),JSON[_0x65b8('0x35')](_0x19ec35));return rp(_[_0x65b8('0x8')](_0x19ec35,{'method':_0x65b8('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x101ee5,_0x468850){var _0x4a7b8e=[];if(_0x101ee5&&_0x101ee5[_0x65b8('0x23')]>0x0){_0x4a7b8e=_[_0x65b8('0x37')](_0x101ee5,_0x468850);}return _0x4a7b8e;}function getCustomFields(_0x29baed,_0xa25d83){var _0x2431e4=[];var _0x3c06e1={'custom_fields':[]};if(_0x29baed[_0x65b8('0x23')]>0x0){_['forEach'](_0x29baed,function(_0x138108){if(_['includes']([_0x65b8('0x38'),_0x65b8('0x39')],_0x138108['type'])&&_0x138108[_0x65b8('0x3a')]&&!_0x138108['customField']){_0x3c06e1[_0x138108[_0x65b8('0x3a')][_0x65b8('0x3b')]()]=_0x138108[_0x65b8('0x3c')][_0x65b8('0x32')]();}else if(_[_0x65b8('0x3d')]([_0x65b8('0x38'),_0x65b8('0x39')],_0x138108['type'])&&_0x138108['idField']&&_0x138108['customField']){_0x3c06e1[_0x65b8('0x3e')][_0x65b8('0x3f')]({'id':_0x138108['idField'],'value':_0x138108[_0x65b8('0x3c')][_0x65b8('0x32')]()});}else if(_0x138108[_0x65b8('0x40')]===_0x65b8('0x41')&&_0x138108['variableName']&&_0x138108[_0x65b8('0x42')]&&_0x138108[_0x65b8('0x43')]){_0xa25d83[_0x138108['variableName']]&&_0x3c06e1[_0x65b8('0x3e')][_0x65b8('0x3f')]({'id':_0x138108[_0x65b8('0x42')],'value':_0xa25d83[_0x138108[_0x65b8('0x44')]]['toString']()});}else if(_0x138108['type']===_0x65b8('0x45')&&_0x138108['Variable']&&_0x138108[_0x65b8('0x46')]['name']&&_0x138108['idField']&&_0x138108['customField']){_0xa25d83[_0x138108[_0x65b8('0x46')][_0x65b8('0x11')][_0x65b8('0x3b')]()]&&_0x3c06e1['custom_fields'][_0x65b8('0x3f')]({'id':_0x138108[_0x65b8('0x42')],'value':_0xa25d83[_0x138108[_0x65b8('0x46')]['name'][_0x65b8('0x3b')]()][_0x65b8('0x32')]()});}});}return _0x3c06e1;}exports[_0x65b8('0x47')]=function(_0x17a503,_0x1f7c17,_0x3e13c9,_0xc015a,_0x2cb524,_0x5d1def){var _0x1e91e6,_0x52801a;_0x5d1def[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x5d1def[_0x65b8('0x1a')]);_0x5d1def[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x5d1def['serverUrl']);if(_0x2cb524&&_0x2cb524[_0x65b8('0x4a')]){logger[_0x65b8('0xd')](_0x65b8('0x4b'),'Recording\x20is\x20enabled!');_0x1f7c17[_0x65b8('0x4c')]=util[_0x65b8('0xf')](_0x65b8('0x4d'),_0x5d1def['serverUrl'],_0x1f7c17[_0x65b8('0x4e')],md5(_0x1f7c17[_0x65b8('0x4e')]));}else{_0x1f7c17['recordingURL']='';}headers[_0x65b8('0x4f')]=getAuth(_0x5d1def);return getUser(_0x5d1def,_0xc015a['email'])['then'](function(_0x5b52fc){_0x1e91e6=_0x5b52fc;logger[_0x65b8('0xd')](_0x65b8('0x50'),_0x1e91e6['id']);return getEndUser(_0x5d1def,_0x1f7c17['calleridname'],_0x1f7c17[_0x65b8('0x51')]);})[_0x65b8('0x15')](function(_0x58a3a6){_0x52801a=_0x58a3a6;logger[_0x65b8('0xd')](_0x65b8('0x52'),_0x52801a['id']);return getTicket(_0x5d1def,_0x1e91e6,_0x52801a,_0x3e13c9,_0x1f7c17);})[_0x65b8('0x15')](function(_0xc3b962){if(_0xc3b962){logger[_0x65b8('0xd')]('The\x20Ticket\x20ID\x20is:',_0xc3b962['id']);switch(_0x5d1def[_0x65b8('0x40')]){case'integrationTab':logger[_0x65b8('0xd')](_0x65b8('0x4b'),_0x65b8('0x53'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x54'),_0x5d1def[_0x65b8('0x1a')],_0x1e91e6['id'],_0xc3b962['id']),'method':_0x65b8('0x55')});case _0x65b8('0x56'):logger[_0x65b8('0xd')](_0x65b8('0x4b'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x65b8('0xf')]('user:%s',_0xc015a[_0x65b8('0x11')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x5d1def[_0x65b8('0x1a')][_0x65b8('0x57')]('/api/v2',''),_0xc3b962['id'])});break;default:logger[_0x65b8('0x58')](_0x65b8('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x65b8('0x59')](function(_0x2de88a){logger['error'](_0x65b8('0x5a'),util[_0x65b8('0x5b')](_0x2de88a,{'showHidden':!![],'depth':null}));});};exports[_0x65b8('0x5c')]=function(_0x47949d,_0x15025d,_0x401553,_0x2bd881,_0x19b24d,_0x15d224,_0x269eea){var _0x3b9a40,_0x33b293;_0x15d224[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x15d224[_0x65b8('0x1a')]);_0x15d224[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x15d224[_0x65b8('0x49')]);if(_0x269eea&&_0x269eea[_0x65b8('0x5d')]&&_0x269eea['recordingFormat']!==_0x65b8('0x5e')){logger[_0x65b8('0xd')](_0x65b8('0x5f'),_0x65b8('0x60'));_0x15025d[_0x65b8('0x4c')]=util['format'](_0x65b8('0x4d'),_0x15d224[_0x65b8('0x49')],_0x15025d[_0x65b8('0x4e')],md5(_0x15025d[_0x65b8('0x4e')]));}headers[_0x65b8('0x4f')]=getAuth(_0x15d224);return getUser(_0x15d224,_0x2bd881[_0x65b8('0x61')])[_0x65b8('0x15')](function(_0x4fdd2a){_0x3b9a40=_0x4fdd2a;logger['info']('The\x20User\x20ID\x20is:',_0x3b9a40['id']);return getEndUser(_0x15d224,_0x15025d['destcalleridname'],_0x15025d['destcalleridnum']);})[_0x65b8('0x15')](function(_0x21cbe6){_0x33b293=_0x21cbe6;logger[_0x65b8('0xd')]('The\x20Enduser\x20ID\x20is:',_0x33b293['id']);return getTicket(_0x15d224,_0x3b9a40,_0x33b293,_0x401553,_0x15025d);})[_0x65b8('0x15')](function(_0x551180){if(_0x551180){logger[_0x65b8('0xd')](_0x65b8('0x62'),_0x551180['id']);switch(_0x15d224['type']){case'integrationTab':logger['info'](_0x65b8('0x5f'),_0x65b8('0x53'));return request({'uri':util[_0x65b8('0xf')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x15d224[_0x65b8('0x1a')],_0x3b9a40['id'],_0x551180['id']),'method':_0x65b8('0x55')});case _0x65b8('0x56'):logger[_0x65b8('0xd')](_0x65b8('0x5f'),_0x65b8('0x63'));emit(util[_0x65b8('0xf')](_0x65b8('0x64'),_0x2bd881[_0x65b8('0x11')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x15d224[_0x65b8('0x1a')][_0x65b8('0x57')]('/api/v2',''),_0x551180['id'])});break;default:logger[_0x65b8('0x58')]('[OUTBOUND]',_0x65b8('0x65'));}}})[_0x65b8('0x59')](function(_0x32481e){logger[_0x65b8('0x58')](_0x65b8('0x66'),util[_0x65b8('0x5b')](_0x32481e,{'showHidden':!![],'depth':null}));});};exports[_0x65b8('0x67')]=function(_0x4d6a66,_0x151e82,_0x10b39b,_0x44b279,_0x2f0ed8,_0x3d338b){var _0xb7b82,_0x226428;_0x3d338b[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x3d338b[_0x65b8('0x1a')]);_0x3d338b[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x3d338b[_0x65b8('0x49')]);if(_0x2f0ed8&&_0x2f0ed8['monitor_format']){logger[_0x65b8('0xd')]('['+_0x151e82[_0x65b8('0x68')]['toUpperCase']()+']',_0x65b8('0x60'));_0x151e82[_0x65b8('0x4c')]=util[_0x65b8('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3d338b[_0x65b8('0x49')],_0x151e82[_0x65b8('0x4e')],md5(_0x151e82[_0x65b8('0x4e')]));}else{_0x151e82[_0x65b8('0x4c')]='';}headers[_0x65b8('0x4f')]=getAuth(_0x3d338b);return getUser(_0x3d338b)['then'](function(_0x34c425){_0xb7b82=_0x34c425;logger[_0x65b8('0xd')](_0x65b8('0x50'),_0xb7b82['id']);return getEndUser(_0x3d338b,_0x151e82[_0x65b8('0x69')],_0x151e82[_0x65b8('0x51')]);})['then'](function(_0x272490){_0x226428=_0x272490;logger[_0x65b8('0xd')](_0x65b8('0x52'),_0x226428['id']);return getTicket(_0x3d338b,_0xb7b82,_0x226428,_0x10b39b,_0x151e82);})[_0x65b8('0x15')](function(_0x5518a1){if(_0x5518a1){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5518a1['id']);}})[_0x65b8('0x59')](function(_0x3f9a70){logger[_0x65b8('0x58')]('['+_0x151e82[_0x65b8('0x68')]['toUpperCase']()+']'+_0x65b8('0x6a'),util[_0x65b8('0x5b')](_0x3f9a70,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff