// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x958f=['recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','newTab','trigger:browser:url','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','defaults','localhost','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','getString','Subjects','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','count','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','user','password','%s:%s','username','authType','token','base64','debug','[HTTP]','map','forEach','type','string','nameField','content','toString','idField','customField','custom_fields','push','variableName','customVariable','Variable','name','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!'];(function(_0x2955c9,_0x235353){var _0x584289=function(_0x14de37){while(--_0x14de37){_0x2955c9['push'](_0x2955c9['shift']());}};_0x584289(++_0x235353);}(_0x958f,0x16e));var _0xf958=function(_0x2dadb9,_0x42cfe6){_0x2dadb9=_0x2dadb9-0x0;var _0x2f0097=_0x958f[_0x2dadb9];return _0x2f0097;};'use strict';var _=require('lodash');var rp=require(_0xf958('0x0'));var md5=require(_0xf958('0x1'));var util=require(_0xf958('0x2'));var Redis=require(_0xf958('0x3'));var intUtil=require(_0xf958('0x4'));var config=require('../../../../config/environment');var logger=require(_0xf958('0x5'))(_0xf958('0x6'));config['redis']=_[_0xf958('0x7')](config['redis'],{'host':_0xf958('0x8'),'port':0x18eb});var io=require(_0xf958('0x9'))(new Redis(config[_0xf958('0xa')]));function emit(_0x55ebc5,_0x4f5a7a,_0x4769ad){io['to'](_0x55ebc5)[_0xf958('0xb')](_0x4f5a7a,_0x4769ad);}var headers={'Content-Type':_0xf958('0xc'),'Accept':_0xf958('0xc')};function getTicket(_0x44a0e0,_0x38ca8c,_0x3256f7,_0x1dacb9,_0x60d6a0){logger[_0xf958('0xd')](_0xf958('0xe'));return request({'uri':util[_0xf958('0xf')](_0xf958('0x10'),_0x44a0e0[_0xf958('0x11')]),'method':_0xf958('0x12'),'body':{'ticket':_['merge']({'requester_id':_0x3256f7['id'],'submitter_id':_0x38ca8c?_0x38ca8c['id']:undefined,'assignee_id':_0x38ca8c?_0x38ca8c['id']:undefined,'tags':getTags(_0x1dacb9['Tags'],'name'),'subject':intUtil[_0xf958('0x13')](_0x1dacb9[_0xf958('0x14')],_0x60d6a0,'\x20'),'description':intUtil['getString'](_0x1dacb9['Descriptions'],_0x60d6a0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x1dacb9['Descriptions'],_0x60d6a0,'\x0a')}},getCustomFields(_0x1dacb9[_0xf958('0x15')],_0x60d6a0))}})[_0xf958('0x16')](function(_0xcdf4cf){logger['info'](_0xf958('0x17'));return _0xcdf4cf[_0xf958('0x18')];});}function getUser(_0x25dd16,_0x5d3a7b){if(intUtil['validateEmail'](_0x5d3a7b)){logger[_0xf958('0xd')](_0xf958('0x19'),_0x5d3a7b);return request({'uri':util[_0xf958('0xf')](_0xf958('0x1a'),_0x25dd16[_0xf958('0x11')]),'qs':{'query':util[_0xf958('0xf')]('type:user\x20role:agent\x20email:%s',_0x5d3a7b)}})[_0xf958('0x16')](function(_0x30f3ff){if(_0x30f3ff[_0xf958('0x1b')]){logger[_0xf958('0xd')]('Agent\x20found!');return _[_0xf958('0x1c')](_0x30f3ff['results'],{'email':_0x5d3a7b,'role':_0xf958('0x1d')});}else{logger[_0xf958('0xd')](_0xf958('0x1e'));return request({'uri':util[_0xf958('0xf')]('%s/users/me.json',_0x25dd16['remoteUri'])})[_0xf958('0x16')](function(_0x136533){logger[_0xf958('0xd')]('Admin\x20account\x20selected.');return _0x136533['user'];});}});}else{logger[_0xf958('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xf958('0xf')](_0xf958('0x1f'),_0x25dd16[_0xf958('0x11')])})[_0xf958('0x16')](function(_0x1634da){logger[_0xf958('0xd')](_0xf958('0x20'));return _0x1634da['user'];});}}function getEndUser(_0x269006,_0x5cc87c,_0x373fa9){logger[_0xf958('0xd')]('Searching\x20enduser\x20with\x20phone',_0x373fa9);return request({'uri':util[_0xf958('0xf')](_0xf958('0x1a'),_0x269006['remoteUri']),'qs':{'query':util['format'](_0xf958('0x21'),_0x373fa9)}})[_0xf958('0x16')](function(_0x2327aa){var _0x457166;if(_0x2327aa[_0xf958('0x22')][_0xf958('0x23')]){_0x2327aa[_0xf958('0x22')]=_[_0xf958('0x24')](_0x2327aa['results'],{'suspended':![],'role':_0xf958('0x25')});if(_0x2327aa[_0xf958('0x22')][_0xf958('0x23')]){_0x457166=_[_0xf958('0x26')](_0x2327aa[_0xf958('0x22')]);}}if(_0x457166){logger[_0xf958('0xd')]('Enduser\x20found!');return _0x457166;}else{logger[_0xf958('0xd')](_0xf958('0x27'));return request({'uri':util[_0xf958('0xf')](_0xf958('0x28'),_0x269006[_0xf958('0x11')]),'method':'POST','body':{'user':{'role':_0xf958('0x25'),'name':util[_0xf958('0xf')](_0xf958('0x29'),_0x5cc87c||_0x373fa9),'phone':_0x373fa9}}})[_0xf958('0x16')](function(_0xf10cd2){logger['info'](_0xf958('0x2a'));return _0xf10cd2[_0xf958('0x2b')];});}});}function getAuth(_0x1e8953){var _0x249477;if(_0x1e8953['authType']===_0xf958('0x2c')){_0x249477=util['format'](_0xf958('0x2d'),_0x1e8953[_0xf958('0x2e')],_0x1e8953[_0xf958('0x2c')]);}else if(_0x1e8953[_0xf958('0x2f')]===_0xf958('0x30')){_0x249477=util['format']('%s/token:%s',_0x1e8953[_0xf958('0x2e')],_0x1e8953[_0xf958('0x30')]);}return util[_0xf958('0xf')]('Basic\x20%s',new Buffer(_0x249477)['toString'](_0xf958('0x31')));}function request(_0x3e94ce){logger[_0xf958('0x32')](_0xf958('0x33'),JSON['stringify'](_0x3e94ce));return rp(_[_0xf958('0x7')](_0x3e94ce,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x5eaa44,_0x18ff06){var _0x3979c4=[];if(_0x5eaa44&&_0x5eaa44[_0xf958('0x23')]>0x0){_0x3979c4=_[_0xf958('0x34')](_0x5eaa44,_0x18ff06);}return _0x3979c4;}function getCustomFields(_0x49c768,_0x202ebf){var _0x47faa1=[];var _0x9567d0={'custom_fields':[]};if(_0x49c768[_0xf958('0x23')]>0x0){_[_0xf958('0x35')](_0x49c768,function(_0x27985e){if(_0x27985e[_0xf958('0x36')]===_0xf958('0x37')&&_0x27985e[_0xf958('0x38')]&&!_0x27985e['customField']){_0x9567d0[_0x27985e[_0xf958('0x38')]['toLowerCase']()]=_0x27985e[_0xf958('0x39')][_0xf958('0x3a')]();}else if(_0x27985e[_0xf958('0x36')]==='string'&&_0x27985e[_0xf958('0x3b')]&&_0x27985e[_0xf958('0x3c')]){_0x9567d0[_0xf958('0x3d')][_0xf958('0x3e')]({'id':_0x27985e[_0xf958('0x3b')],'value':_0x27985e[_0xf958('0x39')][_0xf958('0x3a')]()});}else if(_0x27985e[_0xf958('0x36')]==='variable'&&_0x27985e[_0xf958('0x3f')]&&_0x27985e[_0xf958('0x3b')]&&_0x27985e[_0xf958('0x3c')]){_0x202ebf[_0x27985e[_0xf958('0x3f')]]&&_0x9567d0[_0xf958('0x3d')]['push']({'id':_0x27985e[_0xf958('0x3b')],'value':_0x202ebf[_0x27985e['variableName']]['toString']()});}else if(_0x27985e['type']===_0xf958('0x40')&&_0x27985e[_0xf958('0x41')]&&_0x27985e[_0xf958('0x41')]['name']&&_0x27985e['idField']&&_0x27985e['customField']){_0x202ebf[_0x27985e[_0xf958('0x41')][_0xf958('0x42')]['toLowerCase']()]&&_0x9567d0[_0xf958('0x3d')][_0xf958('0x3e')]({'id':_0x27985e[_0xf958('0x3b')],'value':_0x202ebf[_0x27985e[_0xf958('0x41')][_0xf958('0x42')][_0xf958('0x43')]()]['toString']()});}});}return _0x9567d0;}exports[_0xf958('0x44')]=function(_0x29e9e8,_0x2c5a7b,_0xc0f9bd,_0x319d6c,_0x2eaa1e,_0xe04e46){var _0x1671fa,_0x55634c;_0xe04e46[_0xf958('0x11')]=intUtil[_0xf958('0x45')](_0xe04e46[_0xf958('0x11')]);_0xe04e46[_0xf958('0x46')]=intUtil['stripTrailingSlash'](_0xe04e46[_0xf958('0x46')]);if(_0x2eaa1e&&_0x2eaa1e[_0xf958('0x47')]){logger[_0xf958('0xd')](_0xf958('0x48'),_0xf958('0x49'));_0x2c5a7b[_0xf958('0x4a')]=util['format'](_0xf958('0x4b'),_0xe04e46[_0xf958('0x46')],_0x2c5a7b[_0xf958('0x4c')],md5(_0x2c5a7b[_0xf958('0x4c')]));}else{_0x2c5a7b['recordingURL']='';}headers[_0xf958('0x4d')]=getAuth(_0xe04e46);return getUser(_0xe04e46,_0x319d6c[_0xf958('0x4e')])[_0xf958('0x16')](function(_0x2c8daf){_0x1671fa=_0x2c8daf;logger['info'](_0xf958('0x4f'),_0x1671fa['id']);return getEndUser(_0xe04e46,_0x2c5a7b[_0xf958('0x50')],_0x2c5a7b[_0xf958('0x51')]);})[_0xf958('0x16')](function(_0x188d28){_0x55634c=_0x188d28;logger[_0xf958('0xd')](_0xf958('0x52'),_0x55634c['id']);return getTicket(_0xe04e46,_0x1671fa,_0x55634c,_0xc0f9bd,_0x2c5a7b);})[_0xf958('0x16')](function(_0x433455){if(_0x433455){logger[_0xf958('0xd')](_0xf958('0x53'),_0x433455['id']);switch(_0xe04e46[_0xf958('0x36')]){case _0xf958('0x54'):logger['info'](_0xf958('0x48'),_0xf958('0x55'));return request({'uri':util[_0xf958('0xf')](_0xf958('0x56'),_0xe04e46[_0xf958('0x11')],_0x1671fa['id'],_0x433455['id']),'method':_0xf958('0x12')});case'newTab':logger['info']('[QUEUE]',_0xf958('0x57'));emit(util[_0xf958('0xf')](_0xf958('0x58'),_0x319d6c[_0xf958('0x42')]),'trigger:browser:url',{'uri':util[_0xf958('0xf')](_0xf958('0x59'),_0xe04e46[_0xf958('0x11')][_0xf958('0x5a')](_0xf958('0x5b'),''),_0x433455['id'])});break;default:logger[_0xf958('0x5c')]('[QUEUE]',_0xf958('0x5d'));}}})['catch'](function(_0x2d845b){logger[_0xf958('0x5c')](_0xf958('0x5e'),util[_0xf958('0x5f')](_0x2d845b,{'showHidden':!![],'depth':null}));});};exports[_0xf958('0x60')]=function(_0x19e8fa,_0x4e041a,_0x13cbba,_0x344cca,_0x1db6d2,_0x2789ad,_0x4bc9d2){var _0x3f6d82,_0x3590cd;_0x2789ad[_0xf958('0x11')]=intUtil['stripTrailingSlash'](_0x2789ad[_0xf958('0x11')]);_0x2789ad[_0xf958('0x46')]=intUtil[_0xf958('0x45')](_0x2789ad['serverUrl']);if(_0x4bc9d2&&_0x4bc9d2[_0xf958('0x61')]&&_0x4bc9d2[_0xf958('0x61')]!==_0xf958('0x62')){logger[_0xf958('0xd')](_0xf958('0x63'),_0xf958('0x49'));_0x4e041a[_0xf958('0x4a')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2789ad[_0xf958('0x46')],_0x4e041a['uniqueid'],md5(_0x4e041a['uniqueid']));}headers[_0xf958('0x4d')]=getAuth(_0x2789ad);return getUser(_0x2789ad,_0x344cca[_0xf958('0x4e')])[_0xf958('0x16')](function(_0x43ac75){_0x3f6d82=_0x43ac75;logger['info']('The\x20User\x20ID\x20is:',_0x3f6d82['id']);return getEndUser(_0x2789ad,_0x4e041a[_0xf958('0x64')],_0x4e041a[_0xf958('0x65')]);})['then'](function(_0x51cb4d){_0x3590cd=_0x51cb4d;logger[_0xf958('0xd')](_0xf958('0x52'),_0x3590cd['id']);return getTicket(_0x2789ad,_0x3f6d82,_0x3590cd,_0x13cbba,_0x4e041a);})[_0xf958('0x16')](function(_0x2d3fde){if(_0x2d3fde){logger['info'](_0xf958('0x53'),_0x2d3fde['id']);switch(_0x2789ad[_0xf958('0x36')]){case _0xf958('0x54'):logger[_0xf958('0xd')]('[OUTBOUND]',_0xf958('0x55'));return request({'uri':util[_0xf958('0xf')](_0xf958('0x56'),_0x2789ad['remoteUri'],_0x3f6d82['id'],_0x2d3fde['id']),'method':_0xf958('0x12')});case _0xf958('0x66'):logger['info']('[OUTBOUND]',_0xf958('0x57'));emit(util[_0xf958('0xf')]('user:%s',_0x344cca[_0xf958('0x42')]),_0xf958('0x67'),{'uri':util[_0xf958('0xf')](_0xf958('0x59'),_0x2789ad[_0xf958('0x11')][_0xf958('0x5a')](_0xf958('0x5b'),''),_0x2d3fde['id'])});break;default:logger[_0xf958('0x5c')](_0xf958('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xf958('0x68')](function(_0x4aeaf2){logger[_0xf958('0x5c')](_0xf958('0x69'),util[_0xf958('0x5f')](_0x4aeaf2,{'showHidden':!![],'depth':null}));});};exports[_0xf958('0x6a')]=function(_0x5fa1de,_0x5d82b2,_0x12c6e2,_0x2a4e5a,_0x32997d,_0x50066d){var _0x3458b0,_0x42baa3;_0x50066d['remoteUri']=intUtil[_0xf958('0x45')](_0x50066d['remoteUri']);_0x50066d[_0xf958('0x46')]=intUtil[_0xf958('0x45')](_0x50066d[_0xf958('0x46')]);if(_0x32997d&&_0x32997d[_0xf958('0x47')]){logger[_0xf958('0xd')]('['+_0x5d82b2[_0xf958('0x6b')][_0xf958('0x6c')]()+']','Recording\x20is\x20enabled!');_0x5d82b2['recordingURL']=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x50066d['serverUrl'],_0x5d82b2[_0xf958('0x4c')],md5(_0x5d82b2[_0xf958('0x4c')]));}else{_0x5d82b2[_0xf958('0x4a')]='';}headers[_0xf958('0x4d')]=getAuth(_0x50066d);return getUser(_0x50066d)[_0xf958('0x16')](function(_0x11ba3f){_0x3458b0=_0x11ba3f;logger[_0xf958('0xd')](_0xf958('0x4f'),_0x3458b0['id']);return getEndUser(_0x50066d,_0x5d82b2[_0xf958('0x50')],_0x5d82b2[_0xf958('0x51')]);})[_0xf958('0x16')](function(_0x16c2b0){_0x42baa3=_0x16c2b0;logger[_0xf958('0xd')](_0xf958('0x52'),_0x42baa3['id']);return getTicket(_0x50066d,_0x3458b0,_0x42baa3,_0x12c6e2,_0x5d82b2);})[_0xf958('0x16')](function(_0x157f55){if(_0x157f55){logger[_0xf958('0xd')](_0xf958('0x53'),_0x157f55['id']);}})[_0xf958('0x68')](function(_0x33c6d9){logger[_0xf958('0x5c')]('['+_0x5d82b2['lastevent'][_0xf958('0x6c')]()+']'+_0xf958('0x6d'),util[_0xf958('0x5f')](_0x33c6d9,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x5b86=['Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','filter','results','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','debug','[HTTP]','stringify','GET','map','string','picklist','nameField','toLowerCase','content','includes','custom_fields','push','type','variable','idField','customField','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','POST','newTab','replace','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','email','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','calleridname','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count'];(function(_0x1ed1a6,_0x333c3e){var _0x4f2017=function(_0x8d6e34){while(--_0x8d6e34){_0x1ed1a6['push'](_0x1ed1a6['shift']());}};_0x4f2017(++_0x333c3e);}(_0x5b86,0xb9));var _0x65b8=function(_0x33add5,_0x54f3c1){_0x33add5=_0x33add5-0x0;var _0x399430=_0x5b86[_0x33add5];return _0x399430;};'use strict';var _=require('lodash');var rp=require(_0x65b8('0x0'));var md5=require(_0x65b8('0x1'));var util=require(_0x65b8('0x2'));var Redis=require(_0x65b8('0x3'));var intUtil=require('./util');var config=require(_0x65b8('0x4'));var logger=require(_0x65b8('0x5'))(_0x65b8('0x6'));config[_0x65b8('0x7')]=_[_0x65b8('0x8')](config[_0x65b8('0x7')],{'host':_0x65b8('0x9'),'port':0x18eb});var io=require(_0x65b8('0xa'))(new Redis(config[_0x65b8('0x7')]));function emit(_0x416d5f,_0x5cca52,_0x268450){io['to'](_0x416d5f)[_0x65b8('0xb')](_0x5cca52,_0x268450);}var headers={'Content-Type':'application/json','Accept':_0x65b8('0xc')};function getTicket(_0x3dcb96,_0x520eb8,_0x3dd38b,_0x127c9b,_0x46d85a){logger[_0x65b8('0xd')](_0x65b8('0xe'));return request({'uri':util[_0x65b8('0xf')]('%s/tickets.json',_0x3dcb96['remoteUri']),'method':'POST','body':{'ticket':_['merge']({'requester_id':_0x3dd38b['id'],'submitter_id':_0x520eb8?_0x520eb8['id']:undefined,'assignee_id':_0x520eb8?_0x520eb8['id']:undefined,'tags':getTags(_0x127c9b[_0x65b8('0x10')],_0x65b8('0x11')),'subject':intUtil[_0x65b8('0x12')](_0x127c9b[_0x65b8('0x13')],_0x46d85a,'\x20'),'description':intUtil[_0x65b8('0x12')](_0x127c9b['Descriptions'],_0x46d85a,'\x0a'),'comment':{'public':![],'body':intUtil[_0x65b8('0x12')](_0x127c9b[_0x65b8('0x14')],_0x46d85a,'\x0a')}},getCustomFields(_0x127c9b['Fields'],_0x46d85a))}})[_0x65b8('0x15')](function(_0x2cba85){logger['info'](_0x65b8('0x16'));return _0x2cba85[_0x65b8('0x17')];});}function getUser(_0x443a14,_0x36033a){if(intUtil[_0x65b8('0x18')](_0x36033a)){logger[_0x65b8('0xd')]('Getting\x20agent\x20with\x20email',_0x36033a);return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x19'),_0x443a14[_0x65b8('0x1a')]),'qs':{'query':util[_0x65b8('0xf')](_0x65b8('0x1b'),_0x36033a)}})[_0x65b8('0x15')](function(_0x25a5fa){if(_0x25a5fa[_0x65b8('0x1c')]){logger[_0x65b8('0xd')](_0x65b8('0x1d'));return _['find'](_0x25a5fa['results'],{'email':_0x36033a,'role':'agent'});}else{logger[_0x65b8('0xd')](_0x65b8('0x1e'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x1f'),_0x443a14['remoteUri'])})['then'](function(_0x36db20){logger[_0x65b8('0xd')](_0x65b8('0x20'));return _0x36db20['user'];});}});}else{logger[_0x65b8('0xd')](_0x65b8('0x1e'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x1f'),_0x443a14['remoteUri'])})[_0x65b8('0x15')](function(_0x2a08f6){logger['info'](_0x65b8('0x20'));return _0x2a08f6[_0x65b8('0x21')];});}}function getEndUser(_0x5ec8c4,_0x5a4ef6,_0x2c1bb9){logger[_0x65b8('0xd')](_0x65b8('0x22'),_0x2c1bb9);return request({'uri':util[_0x65b8('0xf')]('%s/search.json',_0x5ec8c4['remoteUri']),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x2c1bb9)}})['then'](function(_0x29fcff){var _0x20c255;if(_0x29fcff['results'][_0x65b8('0x23')]){_0x29fcff['results']=_[_0x65b8('0x24')](_0x29fcff[_0x65b8('0x25')],{'suspended':![],'role':_0x65b8('0x26')});if(_0x29fcff[_0x65b8('0x25')]['length']){_0x20c255=_[_0x65b8('0x27')](_0x29fcff[_0x65b8('0x25')]);}}if(_0x20c255){logger[_0x65b8('0xd')](_0x65b8('0x28'));return _0x20c255;}else{logger[_0x65b8('0xd')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x29'),_0x5ec8c4['remoteUri']),'method':'POST','body':{'user':{'role':_0x65b8('0x26'),'name':util[_0x65b8('0xf')](_0x65b8('0x2a'),_0x5a4ef6||_0x2c1bb9),'phone':_0x2c1bb9}}})['then'](function(_0x5f0cbd){logger[_0x65b8('0xd')](_0x65b8('0x2b'));return _0x5f0cbd[_0x65b8('0x21')];});}});}function getAuth(_0x39c122){var _0x585ae3;if(_0x39c122[_0x65b8('0x2c')]===_0x65b8('0x2d')){_0x585ae3=util['format']('%s:%s',_0x39c122[_0x65b8('0x2e')],_0x39c122[_0x65b8('0x2d')]);}else if(_0x39c122[_0x65b8('0x2c')]===_0x65b8('0x2f')){_0x585ae3=util[_0x65b8('0xf')](_0x65b8('0x30'),_0x39c122[_0x65b8('0x2e')],_0x39c122[_0x65b8('0x2f')]);}return util[_0x65b8('0xf')](_0x65b8('0x31'),new Buffer(_0x585ae3)[_0x65b8('0x32')]('base64'));}function request(_0x19ec35){logger[_0x65b8('0x33')](_0x65b8('0x34'),JSON[_0x65b8('0x35')](_0x19ec35));return rp(_[_0x65b8('0x8')](_0x19ec35,{'method':_0x65b8('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x101ee5,_0x468850){var _0x4a7b8e=[];if(_0x101ee5&&_0x101ee5[_0x65b8('0x23')]>0x0){_0x4a7b8e=_[_0x65b8('0x37')](_0x101ee5,_0x468850);}return _0x4a7b8e;}function getCustomFields(_0x29baed,_0xa25d83){var _0x2431e4=[];var _0x3c06e1={'custom_fields':[]};if(_0x29baed[_0x65b8('0x23')]>0x0){_['forEach'](_0x29baed,function(_0x138108){if(_['includes']([_0x65b8('0x38'),_0x65b8('0x39')],_0x138108['type'])&&_0x138108[_0x65b8('0x3a')]&&!_0x138108['customField']){_0x3c06e1[_0x138108[_0x65b8('0x3a')][_0x65b8('0x3b')]()]=_0x138108[_0x65b8('0x3c')][_0x65b8('0x32')]();}else if(_[_0x65b8('0x3d')]([_0x65b8('0x38'),_0x65b8('0x39')],_0x138108['type'])&&_0x138108['idField']&&_0x138108['customField']){_0x3c06e1[_0x65b8('0x3e')][_0x65b8('0x3f')]({'id':_0x138108['idField'],'value':_0x138108[_0x65b8('0x3c')][_0x65b8('0x32')]()});}else if(_0x138108[_0x65b8('0x40')]===_0x65b8('0x41')&&_0x138108['variableName']&&_0x138108[_0x65b8('0x42')]&&_0x138108[_0x65b8('0x43')]){_0xa25d83[_0x138108['variableName']]&&_0x3c06e1[_0x65b8('0x3e')][_0x65b8('0x3f')]({'id':_0x138108[_0x65b8('0x42')],'value':_0xa25d83[_0x138108[_0x65b8('0x44')]]['toString']()});}else if(_0x138108['type']===_0x65b8('0x45')&&_0x138108['Variable']&&_0x138108[_0x65b8('0x46')]['name']&&_0x138108['idField']&&_0x138108['customField']){_0xa25d83[_0x138108[_0x65b8('0x46')][_0x65b8('0x11')][_0x65b8('0x3b')]()]&&_0x3c06e1['custom_fields'][_0x65b8('0x3f')]({'id':_0x138108[_0x65b8('0x42')],'value':_0xa25d83[_0x138108[_0x65b8('0x46')]['name'][_0x65b8('0x3b')]()][_0x65b8('0x32')]()});}});}return _0x3c06e1;}exports[_0x65b8('0x47')]=function(_0x17a503,_0x1f7c17,_0x3e13c9,_0xc015a,_0x2cb524,_0x5d1def){var _0x1e91e6,_0x52801a;_0x5d1def[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x5d1def[_0x65b8('0x1a')]);_0x5d1def[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x5d1def['serverUrl']);if(_0x2cb524&&_0x2cb524[_0x65b8('0x4a')]){logger[_0x65b8('0xd')](_0x65b8('0x4b'),'Recording\x20is\x20enabled!');_0x1f7c17[_0x65b8('0x4c')]=util[_0x65b8('0xf')](_0x65b8('0x4d'),_0x5d1def['serverUrl'],_0x1f7c17[_0x65b8('0x4e')],md5(_0x1f7c17[_0x65b8('0x4e')]));}else{_0x1f7c17['recordingURL']='';}headers[_0x65b8('0x4f')]=getAuth(_0x5d1def);return getUser(_0x5d1def,_0xc015a['email'])['then'](function(_0x5b52fc){_0x1e91e6=_0x5b52fc;logger[_0x65b8('0xd')](_0x65b8('0x50'),_0x1e91e6['id']);return getEndUser(_0x5d1def,_0x1f7c17['calleridname'],_0x1f7c17[_0x65b8('0x51')]);})[_0x65b8('0x15')](function(_0x58a3a6){_0x52801a=_0x58a3a6;logger[_0x65b8('0xd')](_0x65b8('0x52'),_0x52801a['id']);return getTicket(_0x5d1def,_0x1e91e6,_0x52801a,_0x3e13c9,_0x1f7c17);})[_0x65b8('0x15')](function(_0xc3b962){if(_0xc3b962){logger[_0x65b8('0xd')]('The\x20Ticket\x20ID\x20is:',_0xc3b962['id']);switch(_0x5d1def[_0x65b8('0x40')]){case'integrationTab':logger[_0x65b8('0xd')](_0x65b8('0x4b'),_0x65b8('0x53'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x54'),_0x5d1def[_0x65b8('0x1a')],_0x1e91e6['id'],_0xc3b962['id']),'method':_0x65b8('0x55')});case _0x65b8('0x56'):logger[_0x65b8('0xd')](_0x65b8('0x4b'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x65b8('0xf')]('user:%s',_0xc015a[_0x65b8('0x11')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x5d1def[_0x65b8('0x1a')][_0x65b8('0x57')]('/api/v2',''),_0xc3b962['id'])});break;default:logger[_0x65b8('0x58')](_0x65b8('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x65b8('0x59')](function(_0x2de88a){logger['error'](_0x65b8('0x5a'),util[_0x65b8('0x5b')](_0x2de88a,{'showHidden':!![],'depth':null}));});};exports[_0x65b8('0x5c')]=function(_0x47949d,_0x15025d,_0x401553,_0x2bd881,_0x19b24d,_0x15d224,_0x269eea){var _0x3b9a40,_0x33b293;_0x15d224[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x15d224[_0x65b8('0x1a')]);_0x15d224[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x15d224[_0x65b8('0x49')]);if(_0x269eea&&_0x269eea[_0x65b8('0x5d')]&&_0x269eea['recordingFormat']!==_0x65b8('0x5e')){logger[_0x65b8('0xd')](_0x65b8('0x5f'),_0x65b8('0x60'));_0x15025d[_0x65b8('0x4c')]=util['format'](_0x65b8('0x4d'),_0x15d224[_0x65b8('0x49')],_0x15025d[_0x65b8('0x4e')],md5(_0x15025d[_0x65b8('0x4e')]));}headers[_0x65b8('0x4f')]=getAuth(_0x15d224);return getUser(_0x15d224,_0x2bd881[_0x65b8('0x61')])[_0x65b8('0x15')](function(_0x4fdd2a){_0x3b9a40=_0x4fdd2a;logger['info']('The\x20User\x20ID\x20is:',_0x3b9a40['id']);return getEndUser(_0x15d224,_0x15025d['destcalleridname'],_0x15025d['destcalleridnum']);})[_0x65b8('0x15')](function(_0x21cbe6){_0x33b293=_0x21cbe6;logger[_0x65b8('0xd')]('The\x20Enduser\x20ID\x20is:',_0x33b293['id']);return getTicket(_0x15d224,_0x3b9a40,_0x33b293,_0x401553,_0x15025d);})[_0x65b8('0x15')](function(_0x551180){if(_0x551180){logger[_0x65b8('0xd')](_0x65b8('0x62'),_0x551180['id']);switch(_0x15d224['type']){case'integrationTab':logger['info'](_0x65b8('0x5f'),_0x65b8('0x53'));return request({'uri':util[_0x65b8('0xf')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x15d224[_0x65b8('0x1a')],_0x3b9a40['id'],_0x551180['id']),'method':_0x65b8('0x55')});case _0x65b8('0x56'):logger[_0x65b8('0xd')](_0x65b8('0x5f'),_0x65b8('0x63'));emit(util[_0x65b8('0xf')](_0x65b8('0x64'),_0x2bd881[_0x65b8('0x11')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x15d224[_0x65b8('0x1a')][_0x65b8('0x57')]('/api/v2',''),_0x551180['id'])});break;default:logger[_0x65b8('0x58')]('[OUTBOUND]',_0x65b8('0x65'));}}})[_0x65b8('0x59')](function(_0x32481e){logger[_0x65b8('0x58')](_0x65b8('0x66'),util[_0x65b8('0x5b')](_0x32481e,{'showHidden':!![],'depth':null}));});};exports[_0x65b8('0x67')]=function(_0x4d6a66,_0x151e82,_0x10b39b,_0x44b279,_0x2f0ed8,_0x3d338b){var _0xb7b82,_0x226428;_0x3d338b[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x3d338b[_0x65b8('0x1a')]);_0x3d338b[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x3d338b[_0x65b8('0x49')]);if(_0x2f0ed8&&_0x2f0ed8['monitor_format']){logger[_0x65b8('0xd')]('['+_0x151e82[_0x65b8('0x68')]['toUpperCase']()+']',_0x65b8('0x60'));_0x151e82[_0x65b8('0x4c')]=util[_0x65b8('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3d338b[_0x65b8('0x49')],_0x151e82[_0x65b8('0x4e')],md5(_0x151e82[_0x65b8('0x4e')]));}else{_0x151e82[_0x65b8('0x4c')]='';}headers[_0x65b8('0x4f')]=getAuth(_0x3d338b);return getUser(_0x3d338b)['then'](function(_0x34c425){_0xb7b82=_0x34c425;logger[_0x65b8('0xd')](_0x65b8('0x50'),_0xb7b82['id']);return getEndUser(_0x3d338b,_0x151e82[_0x65b8('0x69')],_0x151e82[_0x65b8('0x51')]);})['then'](function(_0x272490){_0x226428=_0x272490;logger[_0x65b8('0xd')](_0x65b8('0x52'),_0x226428['id']);return getTicket(_0x3d338b,_0xb7b82,_0x226428,_0x10b39b,_0x151e82);})[_0x65b8('0x15')](function(_0x5518a1){if(_0x5518a1){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5518a1['id']);}})[_0x65b8('0x59')](function(_0x3f9a70){logger[_0x65b8('0x58')]('['+_0x151e82[_0x65b8('0x68')]['toUpperCase']()+']'+_0x65b8('0x6a'),util[_0x65b8('0x5b')](_0x3f9a70,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff