// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1d1e=['Basic\x20%s','toString','stringify','map','forEach','string','nameField','customField','toLowerCase','content','type','idField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','Authorization','The\x20User\x20ID\x20is:','integrationTab','%s/agent/tickets/%s','unmanaged','toUpperCase','calleridname','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','Tags','getString','Subjects','Descriptions','Fields','then','info','Ticket\x20created!','ticket','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','filter','end-user','length','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','authType','password','%s:%s','%s/token:%s','username','token'];(function(_0x205eb1,_0x5e2550){var _0x4258a4=function(_0x1600a9){while(--_0x1600a9){_0x205eb1['push'](_0x205eb1['shift']());}};_0x4258a4(++_0x5e2550);}(_0x1d1e,0x1e5));var _0xe1d1=function(_0x477f1a,_0x4999d3){_0x477f1a=_0x477f1a-0x0;var _0x1cf352=_0x1d1e[_0x477f1a];return _0x1cf352;};'use strict';var _=require('lodash');var rp=require(_0xe1d1('0x0'));var md5=require(_0xe1d1('0x1'));var util=require(_0xe1d1('0x2'));var Redis=require('ioredis');var intUtil=require(_0xe1d1('0x3'));var config=require(_0xe1d1('0x4'));var logger=require(_0xe1d1('0x5'))(_0xe1d1('0x6'));config[_0xe1d1('0x7')]=_[_0xe1d1('0x8')](config[_0xe1d1('0x7')],{'host':_0xe1d1('0x9'),'port':0x18eb});var io=require(_0xe1d1('0xa'))(new Redis(config[_0xe1d1('0x7')]));function emit(_0xd4ff35,_0x72cecb,_0x3f60e4){io['to'](_0xd4ff35)['emit'](_0x72cecb,_0x3f60e4);}var headers={'Content-Type':_0xe1d1('0xb'),'Accept':'application/json'};function getTicket(_0x3ded6c,_0x10d6a8,_0x2d1058,_0x11c4c1,_0x924457){logger['info'](_0xe1d1('0xc'));return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0xe'),_0x3ded6c[_0xe1d1('0xf')]),'method':_0xe1d1('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x2d1058['id'],'submitter_id':_0x10d6a8?_0x10d6a8['id']:undefined,'assignee_id':_0x10d6a8?_0x10d6a8['id']:undefined,'tags':getTags(_0x11c4c1[_0xe1d1('0x11')],'name'),'subject':intUtil[_0xe1d1('0x12')](_0x11c4c1[_0xe1d1('0x13')],_0x924457,'\x20'),'description':intUtil[_0xe1d1('0x12')](_0x11c4c1['Descriptions'],_0x924457,'\x0a'),'comment':{'public':![],'body':intUtil[_0xe1d1('0x12')](_0x11c4c1[_0xe1d1('0x14')],_0x924457,'\x0a')}},getCustomFields(_0x11c4c1[_0xe1d1('0x15')],_0x924457))}})[_0xe1d1('0x16')](function(_0xfa35ab){logger[_0xe1d1('0x17')](_0xe1d1('0x18'));return _0xfa35ab[_0xe1d1('0x19')];});}function getUser(_0x57616d,_0xbc4f72){if(intUtil['validateEmail'](_0xbc4f72)){logger[_0xe1d1('0x17')]('Getting\x20agent\x20with\x20email',_0xbc4f72);return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x1a'),_0x57616d[_0xe1d1('0xf')]),'qs':{'query':util[_0xe1d1('0xd')](_0xe1d1('0x1b'),_0xbc4f72)}})['then'](function(_0x53d17a){if(_0x53d17a[_0xe1d1('0x1c')]){logger[_0xe1d1('0x17')](_0xe1d1('0x1d'));return _['find'](_0x53d17a[_0xe1d1('0x1e')],{'email':_0xbc4f72,'role':_0xe1d1('0x1f')});}else{logger['info'](_0xe1d1('0x20'));return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x21'),_0x57616d[_0xe1d1('0xf')])})[_0xe1d1('0x16')](function(_0x2352ce){logger[_0xe1d1('0x17')](_0xe1d1('0x22'));return _0x2352ce[_0xe1d1('0x23')];});}});}else{logger[_0xe1d1('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xe1d1('0x21'),_0x57616d[_0xe1d1('0xf')])})[_0xe1d1('0x16')](function(_0x13960f){logger['info']('Admin\x20account\x20selected.');return _0x13960f[_0xe1d1('0x23')];});}}function getEndUser(_0x26f609,_0x1a50da,_0x3d9e42){logger[_0xe1d1('0x17')](_0xe1d1('0x24'),_0x3d9e42);return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x1a'),_0x26f609[_0xe1d1('0xf')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x3d9e42)}})['then'](function(_0x1818ed){var _0x853070;if(_0x1818ed[_0xe1d1('0x1e')]['length']){_0x1818ed[_0xe1d1('0x1e')]=_[_0xe1d1('0x25')](_0x1818ed[_0xe1d1('0x1e')],{'suspended':![],'role':_0xe1d1('0x26')});if(_0x1818ed[_0xe1d1('0x1e')][_0xe1d1('0x27')]){_0x853070=_[_0xe1d1('0x28')](_0x1818ed[_0xe1d1('0x1e')]);}}if(_0x853070){logger[_0xe1d1('0x17')](_0xe1d1('0x29'));return _0x853070;}else{logger[_0xe1d1('0x17')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0xe1d1('0x2a'),_0x26f609[_0xe1d1('0xf')]),'method':'POST','body':{'user':{'role':_0xe1d1('0x26'),'name':util[_0xe1d1('0xd')](_0xe1d1('0x2b'),_0x1a50da||_0x3d9e42),'phone':_0x3d9e42}}})[_0xe1d1('0x16')](function(_0x34d2cf){logger['info']('Enduser\x20created.');return _0x34d2cf[_0xe1d1('0x23')];});}});}function getAuth(_0x214b3f){var _0x4ca4ba;if(_0x214b3f[_0xe1d1('0x2c')]===_0xe1d1('0x2d')){_0x4ca4ba=util['format'](_0xe1d1('0x2e'),_0x214b3f['username'],_0x214b3f[_0xe1d1('0x2d')]);}else if(_0x214b3f['authType']==='token'){_0x4ca4ba=util[_0xe1d1('0xd')](_0xe1d1('0x2f'),_0x214b3f[_0xe1d1('0x30')],_0x214b3f[_0xe1d1('0x31')]);}return util[_0xe1d1('0xd')](_0xe1d1('0x32'),new Buffer(_0x4ca4ba)[_0xe1d1('0x33')]('base64'));}function request(_0x2f666e){logger['debug']('[HTTP]',JSON[_0xe1d1('0x34')](_0x2f666e));return rp(_[_0xe1d1('0x8')](_0x2f666e,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x69001c,_0x1cb25a){var _0x47ef8a=[];if(_0x69001c&&_0x69001c[_0xe1d1('0x27')]>0x0){_0x47ef8a=_[_0xe1d1('0x35')](_0x69001c,_0x1cb25a);}return _0x47ef8a;}function getCustomFields(_0x4afdf0,_0x3d1077){var _0x148f03=[];var _0x4174d5={'custom_fields':[]};if(_0x4afdf0['length']>0x0){_[_0xe1d1('0x36')](_0x4afdf0,function(_0x2ac3eb){if(_0x2ac3eb['type']===_0xe1d1('0x37')&&_0x2ac3eb[_0xe1d1('0x38')]&&!_0x2ac3eb[_0xe1d1('0x39')]){_0x4174d5[_0x2ac3eb[_0xe1d1('0x38')][_0xe1d1('0x3a')]()]=_0x2ac3eb[_0xe1d1('0x3b')][_0xe1d1('0x33')]();}else if(_0x2ac3eb[_0xe1d1('0x3c')]===_0xe1d1('0x37')&&_0x2ac3eb[_0xe1d1('0x3d')]&&_0x2ac3eb[_0xe1d1('0x39')]){_0x4174d5[_0xe1d1('0x3e')][_0xe1d1('0x3f')]({'id':_0x2ac3eb[_0xe1d1('0x3d')],'value':_0x2ac3eb['content'][_0xe1d1('0x33')]()});}else if(_0x2ac3eb[_0xe1d1('0x3c')]===_0xe1d1('0x40')&&_0x2ac3eb[_0xe1d1('0x41')]&&_0x2ac3eb[_0xe1d1('0x3d')]&&_0x2ac3eb[_0xe1d1('0x39')]){_0x3d1077[_0x2ac3eb[_0xe1d1('0x41')]]&&_0x4174d5[_0xe1d1('0x3e')][_0xe1d1('0x3f')]({'id':_0x2ac3eb[_0xe1d1('0x3d')],'value':_0x3d1077[_0x2ac3eb['variableName']][_0xe1d1('0x33')]()});}else if(_0x2ac3eb[_0xe1d1('0x3c')]===_0xe1d1('0x42')&&_0x2ac3eb[_0xe1d1('0x43')]&&_0x2ac3eb[_0xe1d1('0x43')][_0xe1d1('0x44')]&&_0x2ac3eb[_0xe1d1('0x3d')]&&_0x2ac3eb['customField']){_0x3d1077[_0x2ac3eb[_0xe1d1('0x43')][_0xe1d1('0x44')][_0xe1d1('0x3a')]()]&&_0x4174d5['custom_fields']['push']({'id':_0x2ac3eb[_0xe1d1('0x3d')],'value':_0x3d1077[_0x2ac3eb[_0xe1d1('0x43')][_0xe1d1('0x44')][_0xe1d1('0x3a')]()][_0xe1d1('0x33')]()});}});}return _0x4174d5;}exports[_0xe1d1('0x45')]=function(_0x90e7e1,_0x50c52a,_0x595bdb,_0x2a207b,_0x1f0d2b,_0x2993d2){var _0x568f2c,_0x1df333;_0x2993d2[_0xe1d1('0xf')]=intUtil[_0xe1d1('0x46')](_0x2993d2[_0xe1d1('0xf')]);_0x2993d2[_0xe1d1('0x47')]=intUtil['stripTrailingSlash'](_0x2993d2['serverUrl']);if(_0x1f0d2b&&_0x1f0d2b[_0xe1d1('0x48')]){logger[_0xe1d1('0x17')](_0xe1d1('0x49'),'Recording\x20is\x20enabled!');_0x50c52a[_0xe1d1('0x4a')]=util['format'](_0xe1d1('0x4b'),_0x2993d2['serverUrl'],_0x50c52a['uniqueid'],md5(_0x50c52a[_0xe1d1('0x4c')]));}else{_0x50c52a[_0xe1d1('0x4a')]='';}headers['Authorization']=getAuth(_0x2993d2);return getUser(_0x2993d2,_0x2a207b[_0xe1d1('0x4d')])[_0xe1d1('0x16')](function(_0x59d5cb){_0x568f2c=_0x59d5cb;logger['info']('The\x20User\x20ID\x20is:',_0x568f2c['id']);return getEndUser(_0x2993d2,_0x50c52a['calleridname'],_0x50c52a[_0xe1d1('0x4e')]);})[_0xe1d1('0x16')](function(_0xb05346){_0x1df333=_0xb05346;logger[_0xe1d1('0x17')](_0xe1d1('0x4f'),_0x1df333['id']);return getTicket(_0x2993d2,_0x568f2c,_0x1df333,_0x595bdb,_0x50c52a);})['then'](function(_0x2f8903){if(_0x2f8903){logger[_0xe1d1('0x17')](_0xe1d1('0x50'),_0x2f8903['id']);switch(_0x2993d2[_0xe1d1('0x3c')]){case'integrationTab':logger['info'](_0xe1d1('0x49'),_0xe1d1('0x51'));return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x52'),_0x2993d2[_0xe1d1('0xf')],_0x568f2c['id'],_0x2f8903['id']),'method':'POST'});case _0xe1d1('0x53'):logger[_0xe1d1('0x17')](_0xe1d1('0x49'),_0xe1d1('0x54'));emit(util[_0xe1d1('0xd')](_0xe1d1('0x55'),_0x2a207b[_0xe1d1('0x44')]),_0xe1d1('0x56'),{'uri':util[_0xe1d1('0xd')]('%s/agent/tickets/%s',_0x2993d2[_0xe1d1('0xf')][_0xe1d1('0x57')](_0xe1d1('0x58'),''),_0x2f8903['id'])});break;default:logger[_0xe1d1('0x59')](_0xe1d1('0x49'),_0xe1d1('0x5a'));}}})[_0xe1d1('0x5b')](function(_0x5f183c){logger['error'](_0xe1d1('0x5c'),util[_0xe1d1('0x5d')](_0x5f183c,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x36d319,_0x24b63a,_0x234130,_0x253230,_0x296104,_0x33498f,_0x4b49aa){var _0x2293e5,_0x37579a;_0x33498f[_0xe1d1('0xf')]=intUtil[_0xe1d1('0x46')](_0x33498f[_0xe1d1('0xf')]);_0x33498f['serverUrl']=intUtil[_0xe1d1('0x46')](_0x33498f[_0xe1d1('0x47')]);if(_0x4b49aa&&_0x4b49aa[_0xe1d1('0x5e')]&&_0x4b49aa[_0xe1d1('0x5e')]!==_0xe1d1('0x5f')){logger[_0xe1d1('0x17')](_0xe1d1('0x60'),_0xe1d1('0x61'));_0x24b63a[_0xe1d1('0x4a')]=util[_0xe1d1('0xd')](_0xe1d1('0x4b'),_0x33498f['serverUrl'],_0x24b63a[_0xe1d1('0x4c')],md5(_0x24b63a[_0xe1d1('0x4c')]));}headers[_0xe1d1('0x62')]=getAuth(_0x33498f);return getUser(_0x33498f,_0x253230['email'])[_0xe1d1('0x16')](function(_0x11ea30){_0x2293e5=_0x11ea30;logger[_0xe1d1('0x17')](_0xe1d1('0x63'),_0x2293e5['id']);return getEndUser(_0x33498f,_0x24b63a['destcalleridname'],_0x24b63a['destcalleridnum']);})[_0xe1d1('0x16')](function(_0x1ef945){_0x37579a=_0x1ef945;logger[_0xe1d1('0x17')](_0xe1d1('0x4f'),_0x37579a['id']);return getTicket(_0x33498f,_0x2293e5,_0x37579a,_0x234130,_0x24b63a);})['then'](function(_0x207b0a){if(_0x207b0a){logger[_0xe1d1('0x17')](_0xe1d1('0x50'),_0x207b0a['id']);switch(_0x33498f[_0xe1d1('0x3c')]){case _0xe1d1('0x64'):logger[_0xe1d1('0x17')](_0xe1d1('0x60'),_0xe1d1('0x51'));return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x52'),_0x33498f[_0xe1d1('0xf')],_0x2293e5['id'],_0x207b0a['id']),'method':_0xe1d1('0x10')});case _0xe1d1('0x53'):logger['info'](_0xe1d1('0x60'),_0xe1d1('0x54'));emit(util[_0xe1d1('0xd')](_0xe1d1('0x55'),_0x253230[_0xe1d1('0x44')]),_0xe1d1('0x56'),{'uri':util[_0xe1d1('0xd')](_0xe1d1('0x65'),_0x33498f[_0xe1d1('0xf')]['replace'](_0xe1d1('0x58'),''),_0x207b0a['id'])});break;default:logger[_0xe1d1('0x59')]('[OUTBOUND]',_0xe1d1('0x5a'));}}})[_0xe1d1('0x5b')](function(_0x48612d){logger[_0xe1d1('0x59')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0xe1d1('0x5d')](_0x48612d,{'showHidden':!![],'depth':null}));});};exports[_0xe1d1('0x66')]=function(_0x141c01,_0x2b5cd7,_0x1c0b11,_0x421de4,_0x1324c1,_0x1e107c){var _0x2edf25,_0x2efa77;_0x1e107c[_0xe1d1('0xf')]=intUtil[_0xe1d1('0x46')](_0x1e107c[_0xe1d1('0xf')]);_0x1e107c[_0xe1d1('0x47')]=intUtil[_0xe1d1('0x46')](_0x1e107c[_0xe1d1('0x47')]);if(_0x1324c1&&_0x1324c1[_0xe1d1('0x48')]){logger[_0xe1d1('0x17')]('['+_0x2b5cd7['lastevent'][_0xe1d1('0x67')]()+']',_0xe1d1('0x61'));_0x2b5cd7[_0xe1d1('0x4a')]=util[_0xe1d1('0xd')](_0xe1d1('0x4b'),_0x1e107c[_0xe1d1('0x47')],_0x2b5cd7[_0xe1d1('0x4c')],md5(_0x2b5cd7[_0xe1d1('0x4c')]));}else{_0x2b5cd7['recordingURL']='';}headers[_0xe1d1('0x62')]=getAuth(_0x1e107c);return getUser(_0x1e107c)[_0xe1d1('0x16')](function(_0x26311e){_0x2edf25=_0x26311e;logger[_0xe1d1('0x17')]('The\x20User\x20ID\x20is:',_0x2edf25['id']);return getEndUser(_0x1e107c,_0x2b5cd7[_0xe1d1('0x68')],_0x2b5cd7[_0xe1d1('0x4e')]);})[_0xe1d1('0x16')](function(_0x62c017){_0x2efa77=_0x62c017;logger[_0xe1d1('0x17')](_0xe1d1('0x4f'),_0x2efa77['id']);return getTicket(_0x1e107c,_0x2edf25,_0x2efa77,_0x1c0b11,_0x2b5cd7);})[_0xe1d1('0x16')](function(_0x1082fb){if(_0x1082fb){logger[_0xe1d1('0x17')](_0xe1d1('0x50'),_0x1082fb['id']);}})['catch'](function(_0x17540f){logger[_0xe1d1('0x59')]('['+_0x2b5cd7[_0xe1d1('0x69')]['toUpperCase']()+']'+_0xe1d1('0x6a'),util[_0xe1d1('0x5d')](_0x17540f,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x5b86=['Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','filter','results','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','debug','[HTTP]','stringify','GET','map','string','picklist','nameField','toLowerCase','content','includes','custom_fields','push','type','variable','idField','customField','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','POST','newTab','replace','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','email','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','calleridname','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count'];(function(_0x1ed1a6,_0x333c3e){var _0x4f2017=function(_0x8d6e34){while(--_0x8d6e34){_0x1ed1a6['push'](_0x1ed1a6['shift']());}};_0x4f2017(++_0x333c3e);}(_0x5b86,0xb9));var _0x65b8=function(_0x33add5,_0x54f3c1){_0x33add5=_0x33add5-0x0;var _0x399430=_0x5b86[_0x33add5];return _0x399430;};'use strict';var _=require('lodash');var rp=require(_0x65b8('0x0'));var md5=require(_0x65b8('0x1'));var util=require(_0x65b8('0x2'));var Redis=require(_0x65b8('0x3'));var intUtil=require('./util');var config=require(_0x65b8('0x4'));var logger=require(_0x65b8('0x5'))(_0x65b8('0x6'));config[_0x65b8('0x7')]=_[_0x65b8('0x8')](config[_0x65b8('0x7')],{'host':_0x65b8('0x9'),'port':0x18eb});var io=require(_0x65b8('0xa'))(new Redis(config[_0x65b8('0x7')]));function emit(_0x416d5f,_0x5cca52,_0x268450){io['to'](_0x416d5f)[_0x65b8('0xb')](_0x5cca52,_0x268450);}var headers={'Content-Type':'application/json','Accept':_0x65b8('0xc')};function getTicket(_0x3dcb96,_0x520eb8,_0x3dd38b,_0x127c9b,_0x46d85a){logger[_0x65b8('0xd')](_0x65b8('0xe'));return request({'uri':util[_0x65b8('0xf')]('%s/tickets.json',_0x3dcb96['remoteUri']),'method':'POST','body':{'ticket':_['merge']({'requester_id':_0x3dd38b['id'],'submitter_id':_0x520eb8?_0x520eb8['id']:undefined,'assignee_id':_0x520eb8?_0x520eb8['id']:undefined,'tags':getTags(_0x127c9b[_0x65b8('0x10')],_0x65b8('0x11')),'subject':intUtil[_0x65b8('0x12')](_0x127c9b[_0x65b8('0x13')],_0x46d85a,'\x20'),'description':intUtil[_0x65b8('0x12')](_0x127c9b['Descriptions'],_0x46d85a,'\x0a'),'comment':{'public':![],'body':intUtil[_0x65b8('0x12')](_0x127c9b[_0x65b8('0x14')],_0x46d85a,'\x0a')}},getCustomFields(_0x127c9b['Fields'],_0x46d85a))}})[_0x65b8('0x15')](function(_0x2cba85){logger['info'](_0x65b8('0x16'));return _0x2cba85[_0x65b8('0x17')];});}function getUser(_0x443a14,_0x36033a){if(intUtil[_0x65b8('0x18')](_0x36033a)){logger[_0x65b8('0xd')]('Getting\x20agent\x20with\x20email',_0x36033a);return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x19'),_0x443a14[_0x65b8('0x1a')]),'qs':{'query':util[_0x65b8('0xf')](_0x65b8('0x1b'),_0x36033a)}})[_0x65b8('0x15')](function(_0x25a5fa){if(_0x25a5fa[_0x65b8('0x1c')]){logger[_0x65b8('0xd')](_0x65b8('0x1d'));return _['find'](_0x25a5fa['results'],{'email':_0x36033a,'role':'agent'});}else{logger[_0x65b8('0xd')](_0x65b8('0x1e'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x1f'),_0x443a14['remoteUri'])})['then'](function(_0x36db20){logger[_0x65b8('0xd')](_0x65b8('0x20'));return _0x36db20['user'];});}});}else{logger[_0x65b8('0xd')](_0x65b8('0x1e'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x1f'),_0x443a14['remoteUri'])})[_0x65b8('0x15')](function(_0x2a08f6){logger['info'](_0x65b8('0x20'));return _0x2a08f6[_0x65b8('0x21')];});}}function getEndUser(_0x5ec8c4,_0x5a4ef6,_0x2c1bb9){logger[_0x65b8('0xd')](_0x65b8('0x22'),_0x2c1bb9);return request({'uri':util[_0x65b8('0xf')]('%s/search.json',_0x5ec8c4['remoteUri']),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x2c1bb9)}})['then'](function(_0x29fcff){var _0x20c255;if(_0x29fcff['results'][_0x65b8('0x23')]){_0x29fcff['results']=_[_0x65b8('0x24')](_0x29fcff[_0x65b8('0x25')],{'suspended':![],'role':_0x65b8('0x26')});if(_0x29fcff[_0x65b8('0x25')]['length']){_0x20c255=_[_0x65b8('0x27')](_0x29fcff[_0x65b8('0x25')]);}}if(_0x20c255){logger[_0x65b8('0xd')](_0x65b8('0x28'));return _0x20c255;}else{logger[_0x65b8('0xd')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x29'),_0x5ec8c4['remoteUri']),'method':'POST','body':{'user':{'role':_0x65b8('0x26'),'name':util[_0x65b8('0xf')](_0x65b8('0x2a'),_0x5a4ef6||_0x2c1bb9),'phone':_0x2c1bb9}}})['then'](function(_0x5f0cbd){logger[_0x65b8('0xd')](_0x65b8('0x2b'));return _0x5f0cbd[_0x65b8('0x21')];});}});}function getAuth(_0x39c122){var _0x585ae3;if(_0x39c122[_0x65b8('0x2c')]===_0x65b8('0x2d')){_0x585ae3=util['format']('%s:%s',_0x39c122[_0x65b8('0x2e')],_0x39c122[_0x65b8('0x2d')]);}else if(_0x39c122[_0x65b8('0x2c')]===_0x65b8('0x2f')){_0x585ae3=util[_0x65b8('0xf')](_0x65b8('0x30'),_0x39c122[_0x65b8('0x2e')],_0x39c122[_0x65b8('0x2f')]);}return util[_0x65b8('0xf')](_0x65b8('0x31'),new Buffer(_0x585ae3)[_0x65b8('0x32')]('base64'));}function request(_0x19ec35){logger[_0x65b8('0x33')](_0x65b8('0x34'),JSON[_0x65b8('0x35')](_0x19ec35));return rp(_[_0x65b8('0x8')](_0x19ec35,{'method':_0x65b8('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x101ee5,_0x468850){var _0x4a7b8e=[];if(_0x101ee5&&_0x101ee5[_0x65b8('0x23')]>0x0){_0x4a7b8e=_[_0x65b8('0x37')](_0x101ee5,_0x468850);}return _0x4a7b8e;}function getCustomFields(_0x29baed,_0xa25d83){var _0x2431e4=[];var _0x3c06e1={'custom_fields':[]};if(_0x29baed[_0x65b8('0x23')]>0x0){_['forEach'](_0x29baed,function(_0x138108){if(_['includes']([_0x65b8('0x38'),_0x65b8('0x39')],_0x138108['type'])&&_0x138108[_0x65b8('0x3a')]&&!_0x138108['customField']){_0x3c06e1[_0x138108[_0x65b8('0x3a')][_0x65b8('0x3b')]()]=_0x138108[_0x65b8('0x3c')][_0x65b8('0x32')]();}else if(_[_0x65b8('0x3d')]([_0x65b8('0x38'),_0x65b8('0x39')],_0x138108['type'])&&_0x138108['idField']&&_0x138108['customField']){_0x3c06e1[_0x65b8('0x3e')][_0x65b8('0x3f')]({'id':_0x138108['idField'],'value':_0x138108[_0x65b8('0x3c')][_0x65b8('0x32')]()});}else if(_0x138108[_0x65b8('0x40')]===_0x65b8('0x41')&&_0x138108['variableName']&&_0x138108[_0x65b8('0x42')]&&_0x138108[_0x65b8('0x43')]){_0xa25d83[_0x138108['variableName']]&&_0x3c06e1[_0x65b8('0x3e')][_0x65b8('0x3f')]({'id':_0x138108[_0x65b8('0x42')],'value':_0xa25d83[_0x138108[_0x65b8('0x44')]]['toString']()});}else if(_0x138108['type']===_0x65b8('0x45')&&_0x138108['Variable']&&_0x138108[_0x65b8('0x46')]['name']&&_0x138108['idField']&&_0x138108['customField']){_0xa25d83[_0x138108[_0x65b8('0x46')][_0x65b8('0x11')][_0x65b8('0x3b')]()]&&_0x3c06e1['custom_fields'][_0x65b8('0x3f')]({'id':_0x138108[_0x65b8('0x42')],'value':_0xa25d83[_0x138108[_0x65b8('0x46')]['name'][_0x65b8('0x3b')]()][_0x65b8('0x32')]()});}});}return _0x3c06e1;}exports[_0x65b8('0x47')]=function(_0x17a503,_0x1f7c17,_0x3e13c9,_0xc015a,_0x2cb524,_0x5d1def){var _0x1e91e6,_0x52801a;_0x5d1def[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x5d1def[_0x65b8('0x1a')]);_0x5d1def[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x5d1def['serverUrl']);if(_0x2cb524&&_0x2cb524[_0x65b8('0x4a')]){logger[_0x65b8('0xd')](_0x65b8('0x4b'),'Recording\x20is\x20enabled!');_0x1f7c17[_0x65b8('0x4c')]=util[_0x65b8('0xf')](_0x65b8('0x4d'),_0x5d1def['serverUrl'],_0x1f7c17[_0x65b8('0x4e')],md5(_0x1f7c17[_0x65b8('0x4e')]));}else{_0x1f7c17['recordingURL']='';}headers[_0x65b8('0x4f')]=getAuth(_0x5d1def);return getUser(_0x5d1def,_0xc015a['email'])['then'](function(_0x5b52fc){_0x1e91e6=_0x5b52fc;logger[_0x65b8('0xd')](_0x65b8('0x50'),_0x1e91e6['id']);return getEndUser(_0x5d1def,_0x1f7c17['calleridname'],_0x1f7c17[_0x65b8('0x51')]);})[_0x65b8('0x15')](function(_0x58a3a6){_0x52801a=_0x58a3a6;logger[_0x65b8('0xd')](_0x65b8('0x52'),_0x52801a['id']);return getTicket(_0x5d1def,_0x1e91e6,_0x52801a,_0x3e13c9,_0x1f7c17);})[_0x65b8('0x15')](function(_0xc3b962){if(_0xc3b962){logger[_0x65b8('0xd')]('The\x20Ticket\x20ID\x20is:',_0xc3b962['id']);switch(_0x5d1def[_0x65b8('0x40')]){case'integrationTab':logger[_0x65b8('0xd')](_0x65b8('0x4b'),_0x65b8('0x53'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x54'),_0x5d1def[_0x65b8('0x1a')],_0x1e91e6['id'],_0xc3b962['id']),'method':_0x65b8('0x55')});case _0x65b8('0x56'):logger[_0x65b8('0xd')](_0x65b8('0x4b'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x65b8('0xf')]('user:%s',_0xc015a[_0x65b8('0x11')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x5d1def[_0x65b8('0x1a')][_0x65b8('0x57')]('/api/v2',''),_0xc3b962['id'])});break;default:logger[_0x65b8('0x58')](_0x65b8('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x65b8('0x59')](function(_0x2de88a){logger['error'](_0x65b8('0x5a'),util[_0x65b8('0x5b')](_0x2de88a,{'showHidden':!![],'depth':null}));});};exports[_0x65b8('0x5c')]=function(_0x47949d,_0x15025d,_0x401553,_0x2bd881,_0x19b24d,_0x15d224,_0x269eea){var _0x3b9a40,_0x33b293;_0x15d224[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x15d224[_0x65b8('0x1a')]);_0x15d224[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x15d224[_0x65b8('0x49')]);if(_0x269eea&&_0x269eea[_0x65b8('0x5d')]&&_0x269eea['recordingFormat']!==_0x65b8('0x5e')){logger[_0x65b8('0xd')](_0x65b8('0x5f'),_0x65b8('0x60'));_0x15025d[_0x65b8('0x4c')]=util['format'](_0x65b8('0x4d'),_0x15d224[_0x65b8('0x49')],_0x15025d[_0x65b8('0x4e')],md5(_0x15025d[_0x65b8('0x4e')]));}headers[_0x65b8('0x4f')]=getAuth(_0x15d224);return getUser(_0x15d224,_0x2bd881[_0x65b8('0x61')])[_0x65b8('0x15')](function(_0x4fdd2a){_0x3b9a40=_0x4fdd2a;logger['info']('The\x20User\x20ID\x20is:',_0x3b9a40['id']);return getEndUser(_0x15d224,_0x15025d['destcalleridname'],_0x15025d['destcalleridnum']);})[_0x65b8('0x15')](function(_0x21cbe6){_0x33b293=_0x21cbe6;logger[_0x65b8('0xd')]('The\x20Enduser\x20ID\x20is:',_0x33b293['id']);return getTicket(_0x15d224,_0x3b9a40,_0x33b293,_0x401553,_0x15025d);})[_0x65b8('0x15')](function(_0x551180){if(_0x551180){logger[_0x65b8('0xd')](_0x65b8('0x62'),_0x551180['id']);switch(_0x15d224['type']){case'integrationTab':logger['info'](_0x65b8('0x5f'),_0x65b8('0x53'));return request({'uri':util[_0x65b8('0xf')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x15d224[_0x65b8('0x1a')],_0x3b9a40['id'],_0x551180['id']),'method':_0x65b8('0x55')});case _0x65b8('0x56'):logger[_0x65b8('0xd')](_0x65b8('0x5f'),_0x65b8('0x63'));emit(util[_0x65b8('0xf')](_0x65b8('0x64'),_0x2bd881[_0x65b8('0x11')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x15d224[_0x65b8('0x1a')][_0x65b8('0x57')]('/api/v2',''),_0x551180['id'])});break;default:logger[_0x65b8('0x58')]('[OUTBOUND]',_0x65b8('0x65'));}}})[_0x65b8('0x59')](function(_0x32481e){logger[_0x65b8('0x58')](_0x65b8('0x66'),util[_0x65b8('0x5b')](_0x32481e,{'showHidden':!![],'depth':null}));});};exports[_0x65b8('0x67')]=function(_0x4d6a66,_0x151e82,_0x10b39b,_0x44b279,_0x2f0ed8,_0x3d338b){var _0xb7b82,_0x226428;_0x3d338b[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x3d338b[_0x65b8('0x1a')]);_0x3d338b[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x3d338b[_0x65b8('0x49')]);if(_0x2f0ed8&&_0x2f0ed8['monitor_format']){logger[_0x65b8('0xd')]('['+_0x151e82[_0x65b8('0x68')]['toUpperCase']()+']',_0x65b8('0x60'));_0x151e82[_0x65b8('0x4c')]=util[_0x65b8('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3d338b[_0x65b8('0x49')],_0x151e82[_0x65b8('0x4e')],md5(_0x151e82[_0x65b8('0x4e')]));}else{_0x151e82[_0x65b8('0x4c')]='';}headers[_0x65b8('0x4f')]=getAuth(_0x3d338b);return getUser(_0x3d338b)['then'](function(_0x34c425){_0xb7b82=_0x34c425;logger[_0x65b8('0xd')](_0x65b8('0x50'),_0xb7b82['id']);return getEndUser(_0x3d338b,_0x151e82[_0x65b8('0x69')],_0x151e82[_0x65b8('0x51')]);})['then'](function(_0x272490){_0x226428=_0x272490;logger[_0x65b8('0xd')](_0x65b8('0x52'),_0x226428['id']);return getTicket(_0x3d338b,_0xb7b82,_0x226428,_0x10b39b,_0x151e82);})[_0x65b8('0x15')](function(_0x5518a1){if(_0x5518a1){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5518a1['id']);}})[_0x65b8('0x59')](function(_0x3f9a70){logger[_0x65b8('0x58')]('['+_0x151e82[_0x65b8('0x68')]['toUpperCase']()+']'+_0x65b8('0x6a'),util[_0x65b8('0x5b')](_0x3f9a70,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff