// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa85f=['unmanaged','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','Descriptions','getString','Fields','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','length','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','authType','password','%s:%s','token','username','Basic\x20%s','base64','stringify','GET','forEach','type','nameField','customField','toLowerCase','content','toString','string','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','Authorization','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','newTab','user:%s','trigger:browser:url','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration'];(function(_0x312176,_0x212f79){var _0x31f1e4=function(_0xa668f6){while(--_0xa668f6){_0x312176['push'](_0x312176['shift']());}};_0x31f1e4(++_0x212f79);}(_0xa85f,0x144));var _0xfa85=function(_0x20633f,_0x1e78ef){_0x20633f=_0x20633f-0x0;var _0x46cc89=_0xa85f[_0x20633f];return _0x46cc89;};'use strict';var _=require('lodash');var rp=require(_0xfa85('0x0'));var md5=require('md5');var util=require(_0xfa85('0x1'));var Redis=require('ioredis');var intUtil=require(_0xfa85('0x2'));var config=require(_0xfa85('0x3'));var logger=require(_0xfa85('0x4'))('zendesk');config[_0xfa85('0x5')]=_[_0xfa85('0x6')](config[_0xfa85('0x5')],{'host':_0xfa85('0x7'),'port':0x18eb});var io=require(_0xfa85('0x8'))(new Redis(config[_0xfa85('0x5')]));function emit(_0x3234dc,_0x5d5e0e,_0x2fc83f){io['to'](_0x3234dc)[_0xfa85('0x9')](_0x5d5e0e,_0x2fc83f);}var headers={'Content-Type':_0xfa85('0xa'),'Accept':_0xfa85('0xa')};function getTicket(_0x23b17b,_0x188934,_0x3dbd72,_0xeac234,_0x42d0a5){logger[_0xfa85('0xb')](_0xfa85('0xc'));return request({'uri':util[_0xfa85('0xd')](_0xfa85('0xe'),_0x23b17b['remoteUri']),'method':_0xfa85('0xf'),'body':{'ticket':_[_0xfa85('0x10')]({'requester_id':_0x3dbd72['id'],'submitter_id':_0x188934?_0x188934['id']:undefined,'assignee_id':_0x188934?_0x188934['id']:undefined,'tags':getTags(_0xeac234[_0xfa85('0x11')],_0xfa85('0x12')),'subject':intUtil['getString'](_0xeac234['Subjects'],_0x42d0a5,'\x20'),'description':intUtil['getString'](_0xeac234[_0xfa85('0x13')],_0x42d0a5,'\x0a'),'comment':{'public':![],'body':intUtil[_0xfa85('0x14')](_0xeac234[_0xfa85('0x13')],_0x42d0a5,'\x0a')}},getCustomFields(_0xeac234[_0xfa85('0x15')],_0x42d0a5))}})[_0xfa85('0x16')](function(_0x59af92){logger[_0xfa85('0xb')]('Ticket\x20created!');return _0x59af92[_0xfa85('0x17')];});}function getUser(_0x48a8c1,_0x143c6e){if(intUtil[_0xfa85('0x18')](_0x143c6e)){logger[_0xfa85('0xb')](_0xfa85('0x19'),_0x143c6e);return request({'uri':util[_0xfa85('0xd')](_0xfa85('0x1a'),_0x48a8c1[_0xfa85('0x1b')]),'qs':{'query':util[_0xfa85('0xd')](_0xfa85('0x1c'),_0x143c6e)}})[_0xfa85('0x16')](function(_0x4b356d){if(_0x4b356d[_0xfa85('0x1d')]){logger[_0xfa85('0xb')]('Agent\x20found!');return _[_0xfa85('0x1e')](_0x4b356d[_0xfa85('0x1f')],{'email':_0x143c6e,'role':_0xfa85('0x20')});}else{logger[_0xfa85('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xfa85('0x21'),_0x48a8c1[_0xfa85('0x1b')])})[_0xfa85('0x16')](function(_0x47fdc8){logger[_0xfa85('0xb')](_0xfa85('0x22'));return _0x47fdc8[_0xfa85('0x23')];});}});}else{logger[_0xfa85('0xb')](_0xfa85('0x24'));return request({'uri':util[_0xfa85('0xd')](_0xfa85('0x21'),_0x48a8c1[_0xfa85('0x1b')])})[_0xfa85('0x16')](function(_0x31c2a1){logger[_0xfa85('0xb')](_0xfa85('0x22'));return _0x31c2a1['user'];});}}function getEndUser(_0x15ace4,_0x3ba556,_0x4537e8){logger[_0xfa85('0xb')]('Searching\x20enduser\x20with\x20phone',_0x4537e8);return request({'uri':util['format'](_0xfa85('0x1a'),_0x15ace4[_0xfa85('0x1b')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x4537e8)}})['then'](function(_0xc82cb5){var _0x48b908;if(_0xc82cb5[_0xfa85('0x1f')][_0xfa85('0x25')]){_0xc82cb5[_0xfa85('0x1f')]=_['filter'](_0xc82cb5[_0xfa85('0x1f')],{'suspended':![],'role':_0xfa85('0x26')});if(_0xc82cb5['results'][_0xfa85('0x25')]){_0x48b908=_[_0xfa85('0x27')](_0xc82cb5[_0xfa85('0x1f')]);}}if(_0x48b908){logger[_0xfa85('0xb')](_0xfa85('0x28'));return _0x48b908;}else{logger[_0xfa85('0xb')](_0xfa85('0x29'));return request({'uri':util[_0xfa85('0xd')]('%s/users.json',_0x15ace4[_0xfa85('0x1b')]),'method':_0xfa85('0xf'),'body':{'user':{'role':_0xfa85('0x26'),'name':util[_0xfa85('0xd')](_0xfa85('0x2a'),_0x3ba556||_0x4537e8),'phone':_0x4537e8}}})[_0xfa85('0x16')](function(_0x2a2066){logger[_0xfa85('0xb')]('Enduser\x20created.');return _0x2a2066['user'];});}});}function getAuth(_0x5d9ca8){var _0x42408f;if(_0x5d9ca8[_0xfa85('0x2b')]===_0xfa85('0x2c')){_0x42408f=util['format'](_0xfa85('0x2d'),_0x5d9ca8['username'],_0x5d9ca8[_0xfa85('0x2c')]);}else if(_0x5d9ca8[_0xfa85('0x2b')]===_0xfa85('0x2e')){_0x42408f=util[_0xfa85('0xd')]('%s/token:%s',_0x5d9ca8[_0xfa85('0x2f')],_0x5d9ca8[_0xfa85('0x2e')]);}return util['format'](_0xfa85('0x30'),new Buffer(_0x42408f)['toString'](_0xfa85('0x31')));}function request(_0x3171fe){logger['debug']('[HTTP]',JSON[_0xfa85('0x32')](_0x3171fe));return rp(_[_0xfa85('0x6')](_0x3171fe,{'method':_0xfa85('0x33'),'headers':headers,'json':!![]}));}function getTags(_0xb6f903,_0x4eac4c){var _0x32c747=[];if(_0xb6f903&&_0xb6f903[_0xfa85('0x25')]>0x0){_0x32c747=_['map'](_0xb6f903,_0x4eac4c);}return _0x32c747;}function getCustomFields(_0x12e64f,_0x5a7885){var _0x4bf0d5=[];var _0xa6fadd={'custom_fields':[]};if(_0x12e64f[_0xfa85('0x25')]>0x0){_[_0xfa85('0x34')](_0x12e64f,function(_0x2ebf91){if(_0x2ebf91[_0xfa85('0x35')]==='string'&&_0x2ebf91[_0xfa85('0x36')]&&!_0x2ebf91[_0xfa85('0x37')]){_0xa6fadd[_0x2ebf91[_0xfa85('0x36')][_0xfa85('0x38')]()]=_0x2ebf91[_0xfa85('0x39')][_0xfa85('0x3a')]();}else if(_0x2ebf91[_0xfa85('0x35')]===_0xfa85('0x3b')&&_0x2ebf91[_0xfa85('0x3c')]&&_0x2ebf91[_0xfa85('0x37')]){_0xa6fadd[_0xfa85('0x3d')][_0xfa85('0x3e')]({'id':_0x2ebf91[_0xfa85('0x3c')],'value':_0x2ebf91[_0xfa85('0x39')][_0xfa85('0x3a')]()});}else if(_0x2ebf91['type']===_0xfa85('0x3f')&&_0x2ebf91[_0xfa85('0x40')]&&_0x2ebf91[_0xfa85('0x3c')]&&_0x2ebf91[_0xfa85('0x37')]){_0x5a7885[_0x2ebf91[_0xfa85('0x40')]]&&_0xa6fadd[_0xfa85('0x3d')][_0xfa85('0x3e')]({'id':_0x2ebf91[_0xfa85('0x3c')],'value':_0x5a7885[_0x2ebf91['variableName']]['toString']()});}else if(_0x2ebf91[_0xfa85('0x35')]===_0xfa85('0x41')&&_0x2ebf91[_0xfa85('0x42')]&&_0x2ebf91[_0xfa85('0x42')][_0xfa85('0x12')]&&_0x2ebf91['idField']&&_0x2ebf91[_0xfa85('0x37')]){_0x5a7885[_0x2ebf91[_0xfa85('0x42')]['name'][_0xfa85('0x38')]()]&&_0xa6fadd['custom_fields'][_0xfa85('0x3e')]({'id':_0x2ebf91[_0xfa85('0x3c')],'value':_0x5a7885[_0x2ebf91[_0xfa85('0x42')]['name'][_0xfa85('0x38')]()]['toString']()});}});}return _0xa6fadd;}exports[_0xfa85('0x43')]=function(_0x2ded55,_0x5d049c,_0x376250,_0x987830,_0x46e990,_0x20f40d){var _0x7fd8ec,_0x3f5f79;_0x20f40d[_0xfa85('0x1b')]=intUtil['stripTrailingSlash'](_0x20f40d['remoteUri']);_0x20f40d['serverUrl']=intUtil[_0xfa85('0x44')](_0x20f40d['serverUrl']);if(_0x46e990&&_0x46e990[_0xfa85('0x45')]){logger[_0xfa85('0xb')]('[QUEUE]','Recording\x20is\x20enabled!');_0x5d049c[_0xfa85('0x46')]=util['format'](_0xfa85('0x47'),_0x20f40d[_0xfa85('0x48')],_0x5d049c[_0xfa85('0x49')],md5(_0x5d049c[_0xfa85('0x49')]));}else{_0x5d049c[_0xfa85('0x46')]='';}headers['Authorization']=getAuth(_0x20f40d);return getUser(_0x20f40d,_0x987830[_0xfa85('0x4a')])[_0xfa85('0x16')](function(_0x28939d){_0x7fd8ec=_0x28939d;logger[_0xfa85('0xb')](_0xfa85('0x4b'),_0x7fd8ec['id']);return getEndUser(_0x20f40d,_0x5d049c[_0xfa85('0x4c')],_0x5d049c[_0xfa85('0x4d')]);})[_0xfa85('0x16')](function(_0x23c7e5){_0x3f5f79=_0x23c7e5;logger[_0xfa85('0xb')](_0xfa85('0x4e'),_0x3f5f79['id']);return getTicket(_0x20f40d,_0x7fd8ec,_0x3f5f79,_0x376250,_0x5d049c);})[_0xfa85('0x16')](function(_0x51130f){if(_0x51130f){logger[_0xfa85('0xb')](_0xfa85('0x4f'),_0x51130f['id']);switch(_0x20f40d[_0xfa85('0x35')]){case _0xfa85('0x50'):logger[_0xfa85('0xb')](_0xfa85('0x51'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xfa85('0xd')](_0xfa85('0x52'),_0x20f40d['remoteUri'],_0x7fd8ec['id'],_0x51130f['id']),'method':'POST'});case'newTab':logger[_0xfa85('0xb')](_0xfa85('0x51'),_0xfa85('0x53'));emit(util['format']('user:%s',_0x987830['name']),'trigger:browser:url',{'uri':util['format'](_0xfa85('0x54'),_0x20f40d['remoteUri'][_0xfa85('0x55')](_0xfa85('0x56'),''),_0x51130f['id'])});break;default:logger[_0xfa85('0x57')](_0xfa85('0x51'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xfa85('0x58')](function(_0x27f239){logger[_0xfa85('0x57')](_0xfa85('0x59'),util[_0xfa85('0x5a')](_0x27f239,{'showHidden':!![],'depth':null}));});};exports[_0xfa85('0x5b')]=function(_0x324e5b,_0x128cad,_0x45d586,_0x295f2a,_0x1a5688,_0x39bfc0,_0x534800){var _0x399393,_0x2dc23d;_0x39bfc0[_0xfa85('0x1b')]=intUtil[_0xfa85('0x44')](_0x39bfc0[_0xfa85('0x1b')]);_0x39bfc0['serverUrl']=intUtil[_0xfa85('0x44')](_0x39bfc0[_0xfa85('0x48')]);if(_0x534800&&_0x534800[_0xfa85('0x5c')]&&_0x534800['recordingFormat']!==_0xfa85('0x5d')){logger['info'](_0xfa85('0x5e'),_0xfa85('0x5f'));_0x128cad[_0xfa85('0x46')]=util[_0xfa85('0xd')](_0xfa85('0x47'),_0x39bfc0[_0xfa85('0x48')],_0x128cad[_0xfa85('0x49')],md5(_0x128cad[_0xfa85('0x49')]));}headers[_0xfa85('0x60')]=getAuth(_0x39bfc0);return getUser(_0x39bfc0,_0x295f2a[_0xfa85('0x4a')])[_0xfa85('0x16')](function(_0xe6fdd6){_0x399393=_0xe6fdd6;logger[_0xfa85('0xb')](_0xfa85('0x4b'),_0x399393['id']);return getEndUser(_0x39bfc0,_0x128cad['destcalleridname'],_0x128cad[_0xfa85('0x61')]);})['then'](function(_0x5b093e){_0x2dc23d=_0x5b093e;logger[_0xfa85('0xb')](_0xfa85('0x4e'),_0x2dc23d['id']);return getTicket(_0x39bfc0,_0x399393,_0x2dc23d,_0x45d586,_0x128cad);})[_0xfa85('0x16')](function(_0x34d730){if(_0x34d730){logger[_0xfa85('0xb')](_0xfa85('0x4f'),_0x34d730['id']);switch(_0x39bfc0[_0xfa85('0x35')]){case'integrationTab':logger[_0xfa85('0xb')](_0xfa85('0x5e'),_0xfa85('0x62'));return request({'uri':util[_0xfa85('0xd')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x39bfc0[_0xfa85('0x1b')],_0x399393['id'],_0x34d730['id']),'method':_0xfa85('0xf')});case _0xfa85('0x63'):logger[_0xfa85('0xb')](_0xfa85('0x5e'),_0xfa85('0x53'));emit(util[_0xfa85('0xd')](_0xfa85('0x64'),_0x295f2a[_0xfa85('0x12')]),_0xfa85('0x65'),{'uri':util['format']('%s/agent/tickets/%s',_0x39bfc0[_0xfa85('0x1b')][_0xfa85('0x55')](_0xfa85('0x56'),''),_0x34d730['id'])});break;default:logger[_0xfa85('0x57')]('[OUTBOUND]',_0xfa85('0x66'));}}})[_0xfa85('0x58')](function(_0x529705){logger[_0xfa85('0x57')](_0xfa85('0x67'),util['inspect'](_0x529705,{'showHidden':!![],'depth':null}));});};exports[_0xfa85('0x68')]=function(_0x58a7d1,_0x2b3d40,_0x25f66c,_0x273e4a,_0x4a450c,_0x10bf34){var _0x200f56,_0x31865c;_0x10bf34[_0xfa85('0x1b')]=intUtil[_0xfa85('0x44')](_0x10bf34[_0xfa85('0x1b')]);_0x10bf34[_0xfa85('0x48')]=intUtil['stripTrailingSlash'](_0x10bf34[_0xfa85('0x48')]);if(_0x4a450c&&_0x4a450c['monitor_format']){logger[_0xfa85('0xb')]('['+_0x2b3d40['lastevent'][_0xfa85('0x69')]()+']',_0xfa85('0x5f'));_0x2b3d40[_0xfa85('0x46')]=util[_0xfa85('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x10bf34[_0xfa85('0x48')],_0x2b3d40[_0xfa85('0x49')],md5(_0x2b3d40[_0xfa85('0x49')]));}else{_0x2b3d40[_0xfa85('0x46')]='';}headers[_0xfa85('0x60')]=getAuth(_0x10bf34);return getUser(_0x10bf34)['then'](function(_0x20c220){_0x200f56=_0x20c220;logger[_0xfa85('0xb')]('The\x20User\x20ID\x20is:',_0x200f56['id']);return getEndUser(_0x10bf34,_0x2b3d40[_0xfa85('0x4c')],_0x2b3d40['calleridnum']);})[_0xfa85('0x16')](function(_0xd567cd){_0x31865c=_0xd567cd;logger[_0xfa85('0xb')]('The\x20Enduser\x20ID\x20is:',_0x31865c['id']);return getTicket(_0x10bf34,_0x200f56,_0x31865c,_0x25f66c,_0x2b3d40);})[_0xfa85('0x16')](function(_0x211ac6){if(_0x211ac6){logger[_0xfa85('0xb')](_0xfa85('0x4f'),_0x211ac6['id']);}})[_0xfa85('0x58')](function(_0x5076e3){logger[_0xfa85('0x57')]('['+_0x2b3d40['lastevent'][_0xfa85('0x69')]()+']'+_0xfa85('0x6a'),util[_0xfa85('0x5a')](_0x5076e3,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x5b86=['Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','filter','results','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','debug','[HTTP]','stringify','GET','map','string','picklist','nameField','toLowerCase','content','includes','custom_fields','push','type','variable','idField','customField','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','POST','newTab','replace','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','email','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','calleridname','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count'];(function(_0x1ed1a6,_0x333c3e){var _0x4f2017=function(_0x8d6e34){while(--_0x8d6e34){_0x1ed1a6['push'](_0x1ed1a6['shift']());}};_0x4f2017(++_0x333c3e);}(_0x5b86,0xb9));var _0x65b8=function(_0x33add5,_0x54f3c1){_0x33add5=_0x33add5-0x0;var _0x399430=_0x5b86[_0x33add5];return _0x399430;};'use strict';var _=require('lodash');var rp=require(_0x65b8('0x0'));var md5=require(_0x65b8('0x1'));var util=require(_0x65b8('0x2'));var Redis=require(_0x65b8('0x3'));var intUtil=require('./util');var config=require(_0x65b8('0x4'));var logger=require(_0x65b8('0x5'))(_0x65b8('0x6'));config[_0x65b8('0x7')]=_[_0x65b8('0x8')](config[_0x65b8('0x7')],{'host':_0x65b8('0x9'),'port':0x18eb});var io=require(_0x65b8('0xa'))(new Redis(config[_0x65b8('0x7')]));function emit(_0x416d5f,_0x5cca52,_0x268450){io['to'](_0x416d5f)[_0x65b8('0xb')](_0x5cca52,_0x268450);}var headers={'Content-Type':'application/json','Accept':_0x65b8('0xc')};function getTicket(_0x3dcb96,_0x520eb8,_0x3dd38b,_0x127c9b,_0x46d85a){logger[_0x65b8('0xd')](_0x65b8('0xe'));return request({'uri':util[_0x65b8('0xf')]('%s/tickets.json',_0x3dcb96['remoteUri']),'method':'POST','body':{'ticket':_['merge']({'requester_id':_0x3dd38b['id'],'submitter_id':_0x520eb8?_0x520eb8['id']:undefined,'assignee_id':_0x520eb8?_0x520eb8['id']:undefined,'tags':getTags(_0x127c9b[_0x65b8('0x10')],_0x65b8('0x11')),'subject':intUtil[_0x65b8('0x12')](_0x127c9b[_0x65b8('0x13')],_0x46d85a,'\x20'),'description':intUtil[_0x65b8('0x12')](_0x127c9b['Descriptions'],_0x46d85a,'\x0a'),'comment':{'public':![],'body':intUtil[_0x65b8('0x12')](_0x127c9b[_0x65b8('0x14')],_0x46d85a,'\x0a')}},getCustomFields(_0x127c9b['Fields'],_0x46d85a))}})[_0x65b8('0x15')](function(_0x2cba85){logger['info'](_0x65b8('0x16'));return _0x2cba85[_0x65b8('0x17')];});}function getUser(_0x443a14,_0x36033a){if(intUtil[_0x65b8('0x18')](_0x36033a)){logger[_0x65b8('0xd')]('Getting\x20agent\x20with\x20email',_0x36033a);return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x19'),_0x443a14[_0x65b8('0x1a')]),'qs':{'query':util[_0x65b8('0xf')](_0x65b8('0x1b'),_0x36033a)}})[_0x65b8('0x15')](function(_0x25a5fa){if(_0x25a5fa[_0x65b8('0x1c')]){logger[_0x65b8('0xd')](_0x65b8('0x1d'));return _['find'](_0x25a5fa['results'],{'email':_0x36033a,'role':'agent'});}else{logger[_0x65b8('0xd')](_0x65b8('0x1e'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x1f'),_0x443a14['remoteUri'])})['then'](function(_0x36db20){logger[_0x65b8('0xd')](_0x65b8('0x20'));return _0x36db20['user'];});}});}else{logger[_0x65b8('0xd')](_0x65b8('0x1e'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x1f'),_0x443a14['remoteUri'])})[_0x65b8('0x15')](function(_0x2a08f6){logger['info'](_0x65b8('0x20'));return _0x2a08f6[_0x65b8('0x21')];});}}function getEndUser(_0x5ec8c4,_0x5a4ef6,_0x2c1bb9){logger[_0x65b8('0xd')](_0x65b8('0x22'),_0x2c1bb9);return request({'uri':util[_0x65b8('0xf')]('%s/search.json',_0x5ec8c4['remoteUri']),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x2c1bb9)}})['then'](function(_0x29fcff){var _0x20c255;if(_0x29fcff['results'][_0x65b8('0x23')]){_0x29fcff['results']=_[_0x65b8('0x24')](_0x29fcff[_0x65b8('0x25')],{'suspended':![],'role':_0x65b8('0x26')});if(_0x29fcff[_0x65b8('0x25')]['length']){_0x20c255=_[_0x65b8('0x27')](_0x29fcff[_0x65b8('0x25')]);}}if(_0x20c255){logger[_0x65b8('0xd')](_0x65b8('0x28'));return _0x20c255;}else{logger[_0x65b8('0xd')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x29'),_0x5ec8c4['remoteUri']),'method':'POST','body':{'user':{'role':_0x65b8('0x26'),'name':util[_0x65b8('0xf')](_0x65b8('0x2a'),_0x5a4ef6||_0x2c1bb9),'phone':_0x2c1bb9}}})['then'](function(_0x5f0cbd){logger[_0x65b8('0xd')](_0x65b8('0x2b'));return _0x5f0cbd[_0x65b8('0x21')];});}});}function getAuth(_0x39c122){var _0x585ae3;if(_0x39c122[_0x65b8('0x2c')]===_0x65b8('0x2d')){_0x585ae3=util['format']('%s:%s',_0x39c122[_0x65b8('0x2e')],_0x39c122[_0x65b8('0x2d')]);}else if(_0x39c122[_0x65b8('0x2c')]===_0x65b8('0x2f')){_0x585ae3=util[_0x65b8('0xf')](_0x65b8('0x30'),_0x39c122[_0x65b8('0x2e')],_0x39c122[_0x65b8('0x2f')]);}return util[_0x65b8('0xf')](_0x65b8('0x31'),new Buffer(_0x585ae3)[_0x65b8('0x32')]('base64'));}function request(_0x19ec35){logger[_0x65b8('0x33')](_0x65b8('0x34'),JSON[_0x65b8('0x35')](_0x19ec35));return rp(_[_0x65b8('0x8')](_0x19ec35,{'method':_0x65b8('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x101ee5,_0x468850){var _0x4a7b8e=[];if(_0x101ee5&&_0x101ee5[_0x65b8('0x23')]>0x0){_0x4a7b8e=_[_0x65b8('0x37')](_0x101ee5,_0x468850);}return _0x4a7b8e;}function getCustomFields(_0x29baed,_0xa25d83){var _0x2431e4=[];var _0x3c06e1={'custom_fields':[]};if(_0x29baed[_0x65b8('0x23')]>0x0){_['forEach'](_0x29baed,function(_0x138108){if(_['includes']([_0x65b8('0x38'),_0x65b8('0x39')],_0x138108['type'])&&_0x138108[_0x65b8('0x3a')]&&!_0x138108['customField']){_0x3c06e1[_0x138108[_0x65b8('0x3a')][_0x65b8('0x3b')]()]=_0x138108[_0x65b8('0x3c')][_0x65b8('0x32')]();}else if(_[_0x65b8('0x3d')]([_0x65b8('0x38'),_0x65b8('0x39')],_0x138108['type'])&&_0x138108['idField']&&_0x138108['customField']){_0x3c06e1[_0x65b8('0x3e')][_0x65b8('0x3f')]({'id':_0x138108['idField'],'value':_0x138108[_0x65b8('0x3c')][_0x65b8('0x32')]()});}else if(_0x138108[_0x65b8('0x40')]===_0x65b8('0x41')&&_0x138108['variableName']&&_0x138108[_0x65b8('0x42')]&&_0x138108[_0x65b8('0x43')]){_0xa25d83[_0x138108['variableName']]&&_0x3c06e1[_0x65b8('0x3e')][_0x65b8('0x3f')]({'id':_0x138108[_0x65b8('0x42')],'value':_0xa25d83[_0x138108[_0x65b8('0x44')]]['toString']()});}else if(_0x138108['type']===_0x65b8('0x45')&&_0x138108['Variable']&&_0x138108[_0x65b8('0x46')]['name']&&_0x138108['idField']&&_0x138108['customField']){_0xa25d83[_0x138108[_0x65b8('0x46')][_0x65b8('0x11')][_0x65b8('0x3b')]()]&&_0x3c06e1['custom_fields'][_0x65b8('0x3f')]({'id':_0x138108[_0x65b8('0x42')],'value':_0xa25d83[_0x138108[_0x65b8('0x46')]['name'][_0x65b8('0x3b')]()][_0x65b8('0x32')]()});}});}return _0x3c06e1;}exports[_0x65b8('0x47')]=function(_0x17a503,_0x1f7c17,_0x3e13c9,_0xc015a,_0x2cb524,_0x5d1def){var _0x1e91e6,_0x52801a;_0x5d1def[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x5d1def[_0x65b8('0x1a')]);_0x5d1def[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x5d1def['serverUrl']);if(_0x2cb524&&_0x2cb524[_0x65b8('0x4a')]){logger[_0x65b8('0xd')](_0x65b8('0x4b'),'Recording\x20is\x20enabled!');_0x1f7c17[_0x65b8('0x4c')]=util[_0x65b8('0xf')](_0x65b8('0x4d'),_0x5d1def['serverUrl'],_0x1f7c17[_0x65b8('0x4e')],md5(_0x1f7c17[_0x65b8('0x4e')]));}else{_0x1f7c17['recordingURL']='';}headers[_0x65b8('0x4f')]=getAuth(_0x5d1def);return getUser(_0x5d1def,_0xc015a['email'])['then'](function(_0x5b52fc){_0x1e91e6=_0x5b52fc;logger[_0x65b8('0xd')](_0x65b8('0x50'),_0x1e91e6['id']);return getEndUser(_0x5d1def,_0x1f7c17['calleridname'],_0x1f7c17[_0x65b8('0x51')]);})[_0x65b8('0x15')](function(_0x58a3a6){_0x52801a=_0x58a3a6;logger[_0x65b8('0xd')](_0x65b8('0x52'),_0x52801a['id']);return getTicket(_0x5d1def,_0x1e91e6,_0x52801a,_0x3e13c9,_0x1f7c17);})[_0x65b8('0x15')](function(_0xc3b962){if(_0xc3b962){logger[_0x65b8('0xd')]('The\x20Ticket\x20ID\x20is:',_0xc3b962['id']);switch(_0x5d1def[_0x65b8('0x40')]){case'integrationTab':logger[_0x65b8('0xd')](_0x65b8('0x4b'),_0x65b8('0x53'));return request({'uri':util[_0x65b8('0xf')](_0x65b8('0x54'),_0x5d1def[_0x65b8('0x1a')],_0x1e91e6['id'],_0xc3b962['id']),'method':_0x65b8('0x55')});case _0x65b8('0x56'):logger[_0x65b8('0xd')](_0x65b8('0x4b'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x65b8('0xf')]('user:%s',_0xc015a[_0x65b8('0x11')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x5d1def[_0x65b8('0x1a')][_0x65b8('0x57')]('/api/v2',''),_0xc3b962['id'])});break;default:logger[_0x65b8('0x58')](_0x65b8('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x65b8('0x59')](function(_0x2de88a){logger['error'](_0x65b8('0x5a'),util[_0x65b8('0x5b')](_0x2de88a,{'showHidden':!![],'depth':null}));});};exports[_0x65b8('0x5c')]=function(_0x47949d,_0x15025d,_0x401553,_0x2bd881,_0x19b24d,_0x15d224,_0x269eea){var _0x3b9a40,_0x33b293;_0x15d224[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x15d224[_0x65b8('0x1a')]);_0x15d224[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x15d224[_0x65b8('0x49')]);if(_0x269eea&&_0x269eea[_0x65b8('0x5d')]&&_0x269eea['recordingFormat']!==_0x65b8('0x5e')){logger[_0x65b8('0xd')](_0x65b8('0x5f'),_0x65b8('0x60'));_0x15025d[_0x65b8('0x4c')]=util['format'](_0x65b8('0x4d'),_0x15d224[_0x65b8('0x49')],_0x15025d[_0x65b8('0x4e')],md5(_0x15025d[_0x65b8('0x4e')]));}headers[_0x65b8('0x4f')]=getAuth(_0x15d224);return getUser(_0x15d224,_0x2bd881[_0x65b8('0x61')])[_0x65b8('0x15')](function(_0x4fdd2a){_0x3b9a40=_0x4fdd2a;logger['info']('The\x20User\x20ID\x20is:',_0x3b9a40['id']);return getEndUser(_0x15d224,_0x15025d['destcalleridname'],_0x15025d['destcalleridnum']);})[_0x65b8('0x15')](function(_0x21cbe6){_0x33b293=_0x21cbe6;logger[_0x65b8('0xd')]('The\x20Enduser\x20ID\x20is:',_0x33b293['id']);return getTicket(_0x15d224,_0x3b9a40,_0x33b293,_0x401553,_0x15025d);})[_0x65b8('0x15')](function(_0x551180){if(_0x551180){logger[_0x65b8('0xd')](_0x65b8('0x62'),_0x551180['id']);switch(_0x15d224['type']){case'integrationTab':logger['info'](_0x65b8('0x5f'),_0x65b8('0x53'));return request({'uri':util[_0x65b8('0xf')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x15d224[_0x65b8('0x1a')],_0x3b9a40['id'],_0x551180['id']),'method':_0x65b8('0x55')});case _0x65b8('0x56'):logger[_0x65b8('0xd')](_0x65b8('0x5f'),_0x65b8('0x63'));emit(util[_0x65b8('0xf')](_0x65b8('0x64'),_0x2bd881[_0x65b8('0x11')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x15d224[_0x65b8('0x1a')][_0x65b8('0x57')]('/api/v2',''),_0x551180['id'])});break;default:logger[_0x65b8('0x58')]('[OUTBOUND]',_0x65b8('0x65'));}}})[_0x65b8('0x59')](function(_0x32481e){logger[_0x65b8('0x58')](_0x65b8('0x66'),util[_0x65b8('0x5b')](_0x32481e,{'showHidden':!![],'depth':null}));});};exports[_0x65b8('0x67')]=function(_0x4d6a66,_0x151e82,_0x10b39b,_0x44b279,_0x2f0ed8,_0x3d338b){var _0xb7b82,_0x226428;_0x3d338b[_0x65b8('0x1a')]=intUtil[_0x65b8('0x48')](_0x3d338b[_0x65b8('0x1a')]);_0x3d338b[_0x65b8('0x49')]=intUtil[_0x65b8('0x48')](_0x3d338b[_0x65b8('0x49')]);if(_0x2f0ed8&&_0x2f0ed8['monitor_format']){logger[_0x65b8('0xd')]('['+_0x151e82[_0x65b8('0x68')]['toUpperCase']()+']',_0x65b8('0x60'));_0x151e82[_0x65b8('0x4c')]=util[_0x65b8('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3d338b[_0x65b8('0x49')],_0x151e82[_0x65b8('0x4e')],md5(_0x151e82[_0x65b8('0x4e')]));}else{_0x151e82[_0x65b8('0x4c')]='';}headers[_0x65b8('0x4f')]=getAuth(_0x3d338b);return getUser(_0x3d338b)['then'](function(_0x34c425){_0xb7b82=_0x34c425;logger[_0x65b8('0xd')](_0x65b8('0x50'),_0xb7b82['id']);return getEndUser(_0x3d338b,_0x151e82[_0x65b8('0x69')],_0x151e82[_0x65b8('0x51')]);})['then'](function(_0x272490){_0x226428=_0x272490;logger[_0x65b8('0xd')](_0x65b8('0x52'),_0x226428['id']);return getTicket(_0x3d338b,_0xb7b82,_0x226428,_0x10b39b,_0x151e82);})[_0x65b8('0x15')](function(_0x5518a1){if(_0x5518a1){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5518a1['id']);}})[_0x65b8('0x59')](function(_0x3f9a70){logger[_0x65b8('0x58')]('['+_0x151e82[_0x65b8('0x68')]['toUpperCase']()+']'+_0x65b8('0x6a'),util[_0x65b8('0x5b')](_0x3f9a70,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff