// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0a63=['toLowerCase','idField','custom_fields','push','content','variable','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','newTab','trigger:browser:url','unmanaged','lastevent','toUpperCase','catch','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','emit','application/json','info','format','%s/tickets.json','POST','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','defaults','forEach','type','string','nameField','customField'];(function(_0x2f7ee5,_0x44199b){var _0x2474b1=function(_0x2ce850){while(--_0x2ce850){_0x2f7ee5['push'](_0x2f7ee5['shift']());}};_0x2474b1(++_0x44199b);}(_0x0a63,0x1e5));var _0x30a6=function(_0x21920b,_0x1f1839){_0x21920b=_0x21920b-0x0;var _0x49d4b0=_0x0a63[_0x21920b];return _0x49d4b0;};'use strict';var _=require(_0x30a6('0x0'));var rp=require(_0x30a6('0x1'));var md5=require(_0x30a6('0x2'));var util=require(_0x30a6('0x3'));var Redis=require(_0x30a6('0x4'));var intUtil=require(_0x30a6('0x5'));var config=require(_0x30a6('0x6'));var logger=require(_0x30a6('0x7'))(_0x30a6('0x8'));config[_0x30a6('0x9')]=_['defaults'](config[_0x30a6('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x30a6('0xa'))(new Redis(config[_0x30a6('0x9')]));function emit(_0x7d183,_0x13bcdd,_0x1c6a97){io['to'](_0x7d183)[_0x30a6('0xb')](_0x13bcdd,_0x1c6a97);}var headers={'Content-Type':_0x30a6('0xc'),'Accept':_0x30a6('0xc')};function getTicket(_0x4deeaf,_0x5079e9,_0x4b7e73,_0x5ededa,_0x11895e){logger[_0x30a6('0xd')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x30a6('0xe')](_0x30a6('0xf'),_0x4deeaf['remoteUri']),'method':_0x30a6('0x10'),'body':{'ticket':_[_0x30a6('0x11')]({'requester_id':_0x4b7e73['id'],'submitter_id':_0x5079e9?_0x5079e9['id']:undefined,'assignee_id':_0x5079e9?_0x5079e9['id']:undefined,'tags':getTags(_0x5ededa['Tags'],_0x30a6('0x12')),'subject':intUtil[_0x30a6('0x13')](_0x5ededa[_0x30a6('0x14')],_0x11895e,'\x20'),'description':intUtil['getString'](_0x5ededa[_0x30a6('0x15')],_0x11895e,'\x0a'),'comment':{'public':![],'body':intUtil[_0x30a6('0x13')](_0x5ededa['Descriptions'],_0x11895e,'\x0a')}},getCustomFields(_0x5ededa[_0x30a6('0x16')],_0x11895e))}})[_0x30a6('0x17')](function(_0x44dc2d){logger[_0x30a6('0xd')](_0x30a6('0x18'));return _0x44dc2d[_0x30a6('0x19')];});}function getUser(_0x52f861,_0x5e424f){if(intUtil[_0x30a6('0x1a')](_0x5e424f)){logger[_0x30a6('0xd')](_0x30a6('0x1b'),_0x5e424f);return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x1c'),_0x52f861[_0x30a6('0x1d')]),'qs':{'query':util[_0x30a6('0xe')](_0x30a6('0x1e'),_0x5e424f)}})[_0x30a6('0x17')](function(_0x4db56b){if(_0x4db56b[_0x30a6('0x1f')]){logger['info'](_0x30a6('0x20'));return _['find'](_0x4db56b['results'],{'email':_0x5e424f,'role':_0x30a6('0x21')});}else{logger[_0x30a6('0xd')](_0x30a6('0x22'));return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x23'),_0x52f861[_0x30a6('0x1d')])})['then'](function(_0x387367){logger[_0x30a6('0xd')](_0x30a6('0x24'));return _0x387367[_0x30a6('0x25')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x23'),_0x52f861[_0x30a6('0x1d')])})[_0x30a6('0x17')](function(_0x2401ef){logger[_0x30a6('0xd')](_0x30a6('0x24'));return _0x2401ef['user'];});}}function getEndUser(_0x25f440,_0xb8e02e,_0x29914f){logger[_0x30a6('0xd')](_0x30a6('0x26'),_0x29914f);return request({'uri':util['format']('%s/search.json',_0x25f440['remoteUri']),'qs':{'query':util[_0x30a6('0xe')](_0x30a6('0x27'),_0x29914f)}})[_0x30a6('0x17')](function(_0x5579d3){var _0x2559d6;if(_0x5579d3[_0x30a6('0x28')][_0x30a6('0x29')]){_0x5579d3[_0x30a6('0x28')]=_[_0x30a6('0x2a')](_0x5579d3[_0x30a6('0x28')],{'suspended':![],'role':_0x30a6('0x2b')});if(_0x5579d3[_0x30a6('0x28')]['length']){_0x2559d6=_['first'](_0x5579d3[_0x30a6('0x28')]);}}if(_0x2559d6){logger[_0x30a6('0xd')](_0x30a6('0x2c'));return _0x2559d6;}else{logger[_0x30a6('0xd')](_0x30a6('0x2d'));return request({'uri':util[_0x30a6('0xe')]('%s/users.json',_0x25f440[_0x30a6('0x1d')]),'method':_0x30a6('0x10'),'body':{'user':{'role':_0x30a6('0x2b'),'name':util[_0x30a6('0xe')]('Caller\x20-\x20%s',_0xb8e02e||_0x29914f),'phone':_0x29914f}}})[_0x30a6('0x17')](function(_0x30d1ca){logger['info'](_0x30a6('0x2e'));return _0x30d1ca['user'];});}});}function getAuth(_0x4c6e2b){var _0x35a195;if(_0x4c6e2b[_0x30a6('0x2f')]===_0x30a6('0x30')){_0x35a195=util[_0x30a6('0xe')](_0x30a6('0x31'),_0x4c6e2b[_0x30a6('0x32')],_0x4c6e2b[_0x30a6('0x30')]);}else if(_0x4c6e2b['authType']===_0x30a6('0x33')){_0x35a195=util['format'](_0x30a6('0x34'),_0x4c6e2b[_0x30a6('0x32')],_0x4c6e2b[_0x30a6('0x33')]);}return util['format'](_0x30a6('0x35'),new Buffer(_0x35a195)[_0x30a6('0x36')](_0x30a6('0x37')));}function request(_0x41f746){logger[_0x30a6('0x38')](_0x30a6('0x39'),JSON[_0x30a6('0x3a')](_0x41f746));return rp(_[_0x30a6('0x3b')](_0x41f746,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x34d79d,_0x41a844){var _0x25d9b1=[];if(_0x34d79d&&_0x34d79d[_0x30a6('0x29')]>0x0){_0x25d9b1=_['map'](_0x34d79d,_0x41a844);}return _0x25d9b1;}function getCustomFields(_0x2e0129,_0x573162){var _0x3aff5f=[];var _0x1805a6={'custom_fields':[]};if(_0x2e0129['length']>0x0){_[_0x30a6('0x3c')](_0x2e0129,function(_0x47d438){if(_0x47d438[_0x30a6('0x3d')]===_0x30a6('0x3e')&&_0x47d438[_0x30a6('0x3f')]&&!_0x47d438[_0x30a6('0x40')]){_0x1805a6[_0x47d438[_0x30a6('0x3f')][_0x30a6('0x41')]()]=_0x47d438['content'][_0x30a6('0x36')]();}else if(_0x47d438[_0x30a6('0x3d')]==='string'&&_0x47d438[_0x30a6('0x42')]&&_0x47d438[_0x30a6('0x40')]){_0x1805a6[_0x30a6('0x43')][_0x30a6('0x44')]({'id':_0x47d438[_0x30a6('0x42')],'value':_0x47d438[_0x30a6('0x45')][_0x30a6('0x36')]()});}else if(_0x47d438['type']===_0x30a6('0x46')&&_0x47d438[_0x30a6('0x47')]&&_0x47d438[_0x30a6('0x42')]&&_0x47d438[_0x30a6('0x40')]){_0x573162[_0x47d438[_0x30a6('0x47')]]&&_0x1805a6[_0x30a6('0x43')][_0x30a6('0x44')]({'id':_0x47d438['idField'],'value':_0x573162[_0x47d438[_0x30a6('0x47')]][_0x30a6('0x36')]()});}else if(_0x47d438['type']==='customVariable'&&_0x47d438[_0x30a6('0x48')]&&_0x47d438['Variable'][_0x30a6('0x12')]&&_0x47d438[_0x30a6('0x42')]&&_0x47d438[_0x30a6('0x40')]){_0x573162[_0x47d438[_0x30a6('0x48')][_0x30a6('0x12')][_0x30a6('0x41')]()]&&_0x1805a6[_0x30a6('0x43')][_0x30a6('0x44')]({'id':_0x47d438[_0x30a6('0x42')],'value':_0x573162[_0x47d438[_0x30a6('0x48')]['name']['toLowerCase']()]['toString']()});}});}return _0x1805a6;}exports[_0x30a6('0x49')]=function(_0x74ef32,_0x4a504f,_0x4ceaf5,_0x2546e0,_0x321888,_0x326e30){var _0x12e104,_0x50da8f;_0x326e30[_0x30a6('0x1d')]=intUtil[_0x30a6('0x4a')](_0x326e30[_0x30a6('0x1d')]);_0x326e30[_0x30a6('0x4b')]=intUtil[_0x30a6('0x4a')](_0x326e30[_0x30a6('0x4b')]);if(_0x321888&&_0x321888[_0x30a6('0x4c')]){logger[_0x30a6('0xd')](_0x30a6('0x4d'),_0x30a6('0x4e'));_0x4a504f[_0x30a6('0x4f')]=util['format'](_0x30a6('0x50'),_0x326e30[_0x30a6('0x4b')],_0x4a504f['uniqueid'],md5(_0x4a504f[_0x30a6('0x51')]));}else{_0x4a504f[_0x30a6('0x4f')]='';}headers[_0x30a6('0x52')]=getAuth(_0x326e30);return getUser(_0x326e30,_0x2546e0[_0x30a6('0x53')])[_0x30a6('0x17')](function(_0x20e54c){_0x12e104=_0x20e54c;logger[_0x30a6('0xd')]('The\x20User\x20ID\x20is:',_0x12e104['id']);return getEndUser(_0x326e30,_0x4a504f[_0x30a6('0x54')],_0x4a504f[_0x30a6('0x55')]);})[_0x30a6('0x17')](function(_0x3e1e12){_0x50da8f=_0x3e1e12;logger[_0x30a6('0xd')](_0x30a6('0x56'),_0x50da8f['id']);return getTicket(_0x326e30,_0x12e104,_0x50da8f,_0x4ceaf5,_0x4a504f);})[_0x30a6('0x17')](function(_0x343a96){if(_0x343a96){logger[_0x30a6('0xd')](_0x30a6('0x57'),_0x343a96['id']);switch(_0x326e30['type']){case _0x30a6('0x58'):logger[_0x30a6('0xd')]('[QUEUE]',_0x30a6('0x59'));return request({'uri':util[_0x30a6('0xe')](_0x30a6('0x5a'),_0x326e30['remoteUri'],_0x12e104['id'],_0x343a96['id']),'method':_0x30a6('0x10')});case'newTab':logger[_0x30a6('0xd')]('[QUEUE]',_0x30a6('0x5b'));emit(util[_0x30a6('0xe')]('user:%s',_0x2546e0[_0x30a6('0x12')]),'trigger:browser:url',{'uri':util[_0x30a6('0xe')](_0x30a6('0x5c'),_0x326e30[_0x30a6('0x1d')][_0x30a6('0x5d')](_0x30a6('0x5e'),''),_0x343a96['id'])});break;default:logger[_0x30a6('0x5f')](_0x30a6('0x4d'),_0x30a6('0x60'));}}})['catch'](function(_0x572252){logger[_0x30a6('0x5f')](_0x30a6('0x61'),util[_0x30a6('0x62')](_0x572252,{'showHidden':!![],'depth':null}));});};exports[_0x30a6('0x63')]=function(_0x451df2,_0xe6ac3c,_0x57a93c,_0x22b490,_0x1af9d5,_0x410079,_0x35722e){var _0x3d8380,_0x174fa5;_0x410079[_0x30a6('0x1d')]=intUtil[_0x30a6('0x4a')](_0x410079[_0x30a6('0x1d')]);_0x410079[_0x30a6('0x4b')]=intUtil[_0x30a6('0x4a')](_0x410079[_0x30a6('0x4b')]);if(_0x35722e&&_0x35722e[_0x30a6('0x64')]&&_0x35722e['recordingFormat']!==_0x30a6('0x65')){logger[_0x30a6('0xd')](_0x30a6('0x66'),'Recording\x20is\x20enabled!');_0xe6ac3c[_0x30a6('0x4f')]=util['format'](_0x30a6('0x50'),_0x410079[_0x30a6('0x4b')],_0xe6ac3c['uniqueid'],md5(_0xe6ac3c[_0x30a6('0x51')]));}headers[_0x30a6('0x52')]=getAuth(_0x410079);return getUser(_0x410079,_0x22b490[_0x30a6('0x53')])[_0x30a6('0x17')](function(_0x109b26){_0x3d8380=_0x109b26;logger[_0x30a6('0xd')](_0x30a6('0x67'),_0x3d8380['id']);return getEndUser(_0x410079,_0xe6ac3c['destcalleridname'],_0xe6ac3c['destcalleridnum']);})[_0x30a6('0x17')](function(_0x30af95){_0x174fa5=_0x30af95;logger[_0x30a6('0xd')]('The\x20Enduser\x20ID\x20is:',_0x174fa5['id']);return getTicket(_0x410079,_0x3d8380,_0x174fa5,_0x57a93c,_0xe6ac3c);})['then'](function(_0x66f769){if(_0x66f769){logger[_0x30a6('0xd')](_0x30a6('0x57'),_0x66f769['id']);switch(_0x410079['type']){case _0x30a6('0x58'):logger[_0x30a6('0xd')](_0x30a6('0x66'),_0x30a6('0x59'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x410079[_0x30a6('0x1d')],_0x3d8380['id'],_0x66f769['id']),'method':'POST'});case _0x30a6('0x68'):logger[_0x30a6('0xd')](_0x30a6('0x66'),_0x30a6('0x5b'));emit(util[_0x30a6('0xe')]('user:%s',_0x22b490[_0x30a6('0x12')]),_0x30a6('0x69'),{'uri':util[_0x30a6('0xe')](_0x30a6('0x5c'),_0x410079[_0x30a6('0x1d')]['replace'](_0x30a6('0x5e'),''),_0x66f769['id'])});break;default:logger['error'](_0x30a6('0x66'),_0x30a6('0x60'));}}})['catch'](function(_0x455c7f){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x30a6('0x62')](_0x455c7f,{'showHidden':!![],'depth':null}));});};exports[_0x30a6('0x6a')]=function(_0x41a039,_0x4ff8a2,_0x5d4764,_0x1dc6eb,_0x323be6,_0x1de2ff){var _0x16c197,_0x5a1dc8;_0x1de2ff[_0x30a6('0x1d')]=intUtil['stripTrailingSlash'](_0x1de2ff[_0x30a6('0x1d')]);_0x1de2ff[_0x30a6('0x4b')]=intUtil[_0x30a6('0x4a')](_0x1de2ff[_0x30a6('0x4b')]);if(_0x323be6&&_0x323be6[_0x30a6('0x4c')]){logger[_0x30a6('0xd')]('['+_0x4ff8a2[_0x30a6('0x6b')][_0x30a6('0x6c')]()+']',_0x30a6('0x4e'));_0x4ff8a2[_0x30a6('0x4f')]=util['format'](_0x30a6('0x50'),_0x1de2ff[_0x30a6('0x4b')],_0x4ff8a2[_0x30a6('0x51')],md5(_0x4ff8a2[_0x30a6('0x51')]));}else{_0x4ff8a2[_0x30a6('0x4f')]='';}headers[_0x30a6('0x52')]=getAuth(_0x1de2ff);return getUser(_0x1de2ff)[_0x30a6('0x17')](function(_0x33d614){_0x16c197=_0x33d614;logger[_0x30a6('0xd')](_0x30a6('0x67'),_0x16c197['id']);return getEndUser(_0x1de2ff,_0x4ff8a2[_0x30a6('0x54')],_0x4ff8a2[_0x30a6('0x55')]);})[_0x30a6('0x17')](function(_0x533e0b){_0x5a1dc8=_0x533e0b;logger[_0x30a6('0xd')](_0x30a6('0x56'),_0x5a1dc8['id']);return getTicket(_0x1de2ff,_0x16c197,_0x5a1dc8,_0x5d4764,_0x4ff8a2);})[_0x30a6('0x17')](function(_0x13fa00){if(_0x13fa00){logger[_0x30a6('0xd')]('The\x20Ticket\x20ID\x20is:',_0x13fa00['id']);}})[_0x30a6('0x6d')](function(_0x464dea){logger[_0x30a6('0x5f')]('['+_0x4ff8a2[_0x30a6('0x6b')][_0x30a6('0x6c')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x30a6('0x62')](_0x464dea,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x885f=['calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','Displaying\x20ticket\x20to\x20agent...','newTab','error','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','md5','util','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','getString','Subjects','Descriptions','then','info','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','results','agent','%s/users/me.json','remoteUri','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','%s/token:%s','token','Basic\x20%s','base64','[HTTP]','stringify','defaults','map','type','string','nameField','customField','content','toString','idField','custom_fields','variable','variableName','push','customVariable','Variable','toLowerCase','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:'];(function(_0x2a3a4,_0x53edfd){var _0x5590d3=function(_0x55847a){while(--_0x55847a){_0x2a3a4['push'](_0x2a3a4['shift']());}};_0x5590d3(++_0x53edfd);}(_0x885f,0x8b));var _0xf885=function(_0x39c0fe,_0x285b08){_0x39c0fe=_0x39c0fe-0x0;var _0x381a92=_0x885f[_0x39c0fe];return _0x381a92;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xf885('0x0'));var util=require(_0xf885('0x1'));var Redis=require('ioredis');var intUtil=require(_0xf885('0x2'));var config=require(_0xf885('0x3'));var logger=require(_0xf885('0x4'))(_0xf885('0x5'));config[_0xf885('0x6')]=_['defaults'](config[_0xf885('0x6')],{'host':_0xf885('0x7'),'port':0x18eb});var io=require(_0xf885('0x8'))(new Redis(config[_0xf885('0x6')]));function emit(_0x2383db,_0x3aef5e,_0xbc79b9){io['to'](_0x2383db)[_0xf885('0x9')](_0x3aef5e,_0xbc79b9);}var headers={'Content-Type':_0xf885('0xa'),'Accept':_0xf885('0xa')};function getTicket(_0x46f931,_0x13f9ef,_0x16d9c2,_0xfb8cd9,_0x3a5060){logger['info'](_0xf885('0xb'));return request({'uri':util[_0xf885('0xc')](_0xf885('0xd'),_0x46f931['remoteUri']),'method':_0xf885('0xe'),'body':{'ticket':_[_0xf885('0xf')]({'requester_id':_0x16d9c2['id'],'submitter_id':_0x13f9ef?_0x13f9ef['id']:undefined,'assignee_id':_0x13f9ef?_0x13f9ef['id']:undefined,'tags':getTags(_0xfb8cd9[_0xf885('0x10')],_0xf885('0x11')),'subject':intUtil[_0xf885('0x12')](_0xfb8cd9[_0xf885('0x13')],_0x3a5060,'\x20'),'description':intUtil[_0xf885('0x12')](_0xfb8cd9[_0xf885('0x14')],_0x3a5060,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0xfb8cd9[_0xf885('0x14')],_0x3a5060,'\x0a')}},getCustomFields(_0xfb8cd9['Fields'],_0x3a5060))}})[_0xf885('0x15')](function(_0x116d93){logger[_0xf885('0x16')](_0xf885('0x17'));return _0x116d93['ticket'];});}function getUser(_0x1410f4,_0x1a6916){if(intUtil[_0xf885('0x18')](_0x1a6916)){logger[_0xf885('0x16')](_0xf885('0x19'),_0x1a6916);return request({'uri':util[_0xf885('0xc')](_0xf885('0x1a'),_0x1410f4['remoteUri']),'qs':{'query':util[_0xf885('0xc')](_0xf885('0x1b'),_0x1a6916)}})['then'](function(_0x36afff){if(_0x36afff['count']){logger[_0xf885('0x16')](_0xf885('0x1c'));return _['find'](_0x36afff[_0xf885('0x1d')],{'email':_0x1a6916,'role':_0xf885('0x1e')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xf885('0x1f'),_0x1410f4[_0xf885('0x20')])})[_0xf885('0x15')](function(_0x9b55cf){logger[_0xf885('0x16')](_0xf885('0x21'));return _0x9b55cf[_0xf885('0x22')];});}});}else{logger[_0xf885('0x16')](_0xf885('0x23'));return request({'uri':util[_0xf885('0xc')](_0xf885('0x1f'),_0x1410f4[_0xf885('0x20')])})[_0xf885('0x15')](function(_0x4c22cf){logger[_0xf885('0x16')](_0xf885('0x21'));return _0x4c22cf[_0xf885('0x22')];});}}function getEndUser(_0x3fb886,_0xacd9c0,_0x2121f8){logger[_0xf885('0x16')](_0xf885('0x24'),_0x2121f8);return request({'uri':util[_0xf885('0xc')](_0xf885('0x1a'),_0x3fb886['remoteUri']),'qs':{'query':util[_0xf885('0xc')](_0xf885('0x25'),_0x2121f8)}})[_0xf885('0x15')](function(_0x14c3b9){var _0x3d2359;if(_0x14c3b9[_0xf885('0x1d')][_0xf885('0x26')]){_0x14c3b9['results']=_['filter'](_0x14c3b9[_0xf885('0x1d')],{'suspended':![],'role':_0xf885('0x27')});if(_0x14c3b9['results'][_0xf885('0x26')]){_0x3d2359=_[_0xf885('0x28')](_0x14c3b9[_0xf885('0x1d')]);}}if(_0x3d2359){logger['info'](_0xf885('0x29'));return _0x3d2359;}else{logger[_0xf885('0x16')](_0xf885('0x2a'));return request({'uri':util['format'](_0xf885('0x2b'),_0x3fb886[_0xf885('0x20')]),'method':_0xf885('0xe'),'body':{'user':{'role':_0xf885('0x27'),'name':util[_0xf885('0xc')](_0xf885('0x2c'),_0xacd9c0||_0x2121f8),'phone':_0x2121f8}}})[_0xf885('0x15')](function(_0x3bbe9a){logger[_0xf885('0x16')](_0xf885('0x2d'));return _0x3bbe9a[_0xf885('0x22')];});}});}function getAuth(_0x5d9473){var _0x1d6710;if(_0x5d9473[_0xf885('0x2e')]===_0xf885('0x2f')){_0x1d6710=util[_0xf885('0xc')]('%s:%s',_0x5d9473[_0xf885('0x30')],_0x5d9473['password']);}else if(_0x5d9473[_0xf885('0x2e')]==='token'){_0x1d6710=util['format'](_0xf885('0x31'),_0x5d9473['username'],_0x5d9473[_0xf885('0x32')]);}return util[_0xf885('0xc')](_0xf885('0x33'),new Buffer(_0x1d6710)['toString'](_0xf885('0x34')));}function request(_0x401a70){logger['debug'](_0xf885('0x35'),JSON[_0xf885('0x36')](_0x401a70));return rp(_[_0xf885('0x37')](_0x401a70,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x471141,_0x331848){var _0x388fa7=[];if(_0x471141&&_0x471141['length']>0x0){_0x388fa7=_[_0xf885('0x38')](_0x471141,_0x331848);}return _0x388fa7;}function getCustomFields(_0x4daf90,_0x396f6c){var _0x3591b3=[];var _0x5729d5={'custom_fields':[]};if(_0x4daf90['length']>0x0){_['forEach'](_0x4daf90,function(_0x2aea14){if(_0x2aea14[_0xf885('0x39')]===_0xf885('0x3a')&&_0x2aea14[_0xf885('0x3b')]&&!_0x2aea14[_0xf885('0x3c')]){_0x5729d5[_0x2aea14['nameField']['toLowerCase']()]=_0x2aea14[_0xf885('0x3d')][_0xf885('0x3e')]();}else if(_0x2aea14[_0xf885('0x39')]==='string'&&_0x2aea14[_0xf885('0x3f')]&&_0x2aea14[_0xf885('0x3c')]){_0x5729d5[_0xf885('0x40')]['push']({'id':_0x2aea14[_0xf885('0x3f')],'value':_0x2aea14['content'][_0xf885('0x3e')]()});}else if(_0x2aea14[_0xf885('0x39')]===_0xf885('0x41')&&_0x2aea14[_0xf885('0x42')]&&_0x2aea14['idField']&&_0x2aea14[_0xf885('0x3c')]){_0x396f6c[_0x2aea14['variableName']]&&_0x5729d5[_0xf885('0x40')][_0xf885('0x43')]({'id':_0x2aea14[_0xf885('0x3f')],'value':_0x396f6c[_0x2aea14[_0xf885('0x42')]]['toString']()});}else if(_0x2aea14[_0xf885('0x39')]===_0xf885('0x44')&&_0x2aea14[_0xf885('0x45')]&&_0x2aea14[_0xf885('0x45')][_0xf885('0x11')]&&_0x2aea14[_0xf885('0x3f')]&&_0x2aea14[_0xf885('0x3c')]){_0x396f6c[_0x2aea14[_0xf885('0x45')][_0xf885('0x11')][_0xf885('0x46')]()]&&_0x5729d5[_0xf885('0x40')][_0xf885('0x43')]({'id':_0x2aea14['idField'],'value':_0x396f6c[_0x2aea14['Variable'][_0xf885('0x11')][_0xf885('0x46')]()][_0xf885('0x3e')]()});}});}return _0x5729d5;}exports['queue']=function(_0x2afb49,_0x27078b,_0x2a6f5b,_0x150062,_0x1a0e50,_0x54c4f2){var _0x590fa2,_0x236bd6;_0x54c4f2[_0xf885('0x20')]=intUtil[_0xf885('0x47')](_0x54c4f2[_0xf885('0x20')]);_0x54c4f2[_0xf885('0x48')]=intUtil[_0xf885('0x47')](_0x54c4f2[_0xf885('0x48')]);if(_0x1a0e50&&_0x1a0e50[_0xf885('0x49')]){logger['info'](_0xf885('0x4a'),'Recording\x20is\x20enabled!');_0x27078b['recordingURL']=util[_0xf885('0xc')](_0xf885('0x4b'),_0x54c4f2['serverUrl'],_0x27078b[_0xf885('0x4c')],md5(_0x27078b[_0xf885('0x4c')]));}else{_0x27078b[_0xf885('0x4d')]='';}headers[_0xf885('0x4e')]=getAuth(_0x54c4f2);return getUser(_0x54c4f2,_0x150062[_0xf885('0x4f')])[_0xf885('0x15')](function(_0x1e8b73){_0x590fa2=_0x1e8b73;logger[_0xf885('0x16')](_0xf885('0x50'),_0x590fa2['id']);return getEndUser(_0x54c4f2,_0x27078b[_0xf885('0x51')],_0x27078b[_0xf885('0x52')]);})[_0xf885('0x15')](function(_0x5b574c){_0x236bd6=_0x5b574c;logger[_0xf885('0x16')](_0xf885('0x53'),_0x236bd6['id']);return getTicket(_0x54c4f2,_0x590fa2,_0x236bd6,_0x2a6f5b,_0x27078b);})[_0xf885('0x15')](function(_0x5547e5){if(_0x5547e5){logger[_0xf885('0x16')](_0xf885('0x54'),_0x5547e5['id']);switch(_0x54c4f2[_0xf885('0x39')]){case _0xf885('0x55'):logger['info'](_0xf885('0x4a'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xf885('0xc')](_0xf885('0x56'),_0x54c4f2[_0xf885('0x20')],_0x590fa2['id'],_0x5547e5['id']),'method':'POST'});case'newTab':logger[_0xf885('0x16')](_0xf885('0x4a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xf885('0xc')](_0xf885('0x57'),_0x150062[_0xf885('0x11')]),_0xf885('0x58'),{'uri':util[_0xf885('0xc')](_0xf885('0x59'),_0x54c4f2[_0xf885('0x20')][_0xf885('0x5a')](_0xf885('0x5b'),''),_0x5547e5['id'])});break;default:logger['error'](_0xf885('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xf885('0x5c')](function(_0x90553f){logger['error'](_0xf885('0x5d'),util[_0xf885('0x5e')](_0x90553f,{'showHidden':!![],'depth':null}));});};exports[_0xf885('0x5f')]=function(_0x1cd403,_0x472a00,_0x23da53,_0x414952,_0x5cc7bb,_0x4f0c55,_0x311c11){var _0x294066,_0x34c313;_0x4f0c55['remoteUri']=intUtil[_0xf885('0x47')](_0x4f0c55[_0xf885('0x20')]);_0x4f0c55[_0xf885('0x48')]=intUtil[_0xf885('0x47')](_0x4f0c55[_0xf885('0x48')]);if(_0x311c11&&_0x311c11[_0xf885('0x60')]&&_0x311c11['recordingFormat']!==_0xf885('0x61')){logger['info'](_0xf885('0x62'),_0xf885('0x63'));_0x472a00[_0xf885('0x4d')]=util[_0xf885('0xc')](_0xf885('0x4b'),_0x4f0c55[_0xf885('0x48')],_0x472a00[_0xf885('0x4c')],md5(_0x472a00[_0xf885('0x4c')]));}headers['Authorization']=getAuth(_0x4f0c55);return getUser(_0x4f0c55,_0x414952[_0xf885('0x4f')])['then'](function(_0x33edd0){_0x294066=_0x33edd0;logger[_0xf885('0x16')](_0xf885('0x50'),_0x294066['id']);return getEndUser(_0x4f0c55,_0x472a00[_0xf885('0x64')],_0x472a00['destcalleridnum']);})['then'](function(_0x1e3072){_0x34c313=_0x1e3072;logger[_0xf885('0x16')]('The\x20Enduser\x20ID\x20is:',_0x34c313['id']);return getTicket(_0x4f0c55,_0x294066,_0x34c313,_0x23da53,_0x472a00);})['then'](function(_0x1512c5){if(_0x1512c5){logger[_0xf885('0x16')](_0xf885('0x54'),_0x1512c5['id']);switch(_0x4f0c55[_0xf885('0x39')]){case _0xf885('0x55'):logger[_0xf885('0x16')]('[OUTBOUND]',_0xf885('0x65'));return request({'uri':util[_0xf885('0xc')](_0xf885('0x56'),_0x4f0c55[_0xf885('0x20')],_0x294066['id'],_0x1512c5['id']),'method':_0xf885('0xe')});case _0xf885('0x66'):logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xf885('0xc')](_0xf885('0x57'),_0x414952['name']),_0xf885('0x58'),{'uri':util[_0xf885('0xc')](_0xf885('0x59'),_0x4f0c55[_0xf885('0x20')][_0xf885('0x5a')](_0xf885('0x5b'),''),_0x1512c5['id'])});break;default:logger[_0xf885('0x67')](_0xf885('0x62'),_0xf885('0x68'));}}})[_0xf885('0x5c')](function(_0x18f3e9){logger[_0xf885('0x67')](_0xf885('0x69'),util['inspect'](_0x18f3e9,{'showHidden':!![],'depth':null}));});};exports[_0xf885('0x6a')]=function(_0x5ae12b,_0x39188f,_0x7f0ee,_0x2558d6,_0x3766c3,_0x5dcb28){var _0x3acd40,_0x3d9200;_0x5dcb28[_0xf885('0x20')]=intUtil[_0xf885('0x47')](_0x5dcb28[_0xf885('0x20')]);_0x5dcb28[_0xf885('0x48')]=intUtil['stripTrailingSlash'](_0x5dcb28[_0xf885('0x48')]);if(_0x3766c3&&_0x3766c3[_0xf885('0x49')]){logger['info']('['+_0x39188f[_0xf885('0x6b')]['toUpperCase']()+']',_0xf885('0x63'));_0x39188f['recordingURL']=util[_0xf885('0xc')](_0xf885('0x4b'),_0x5dcb28[_0xf885('0x48')],_0x39188f[_0xf885('0x4c')],md5(_0x39188f['uniqueid']));}else{_0x39188f[_0xf885('0x4d')]='';}headers['Authorization']=getAuth(_0x5dcb28);return getUser(_0x5dcb28)[_0xf885('0x15')](function(_0xd4d588){_0x3acd40=_0xd4d588;logger[_0xf885('0x16')](_0xf885('0x50'),_0x3acd40['id']);return getEndUser(_0x5dcb28,_0x39188f['calleridname'],_0x39188f[_0xf885('0x52')]);})['then'](function(_0x102560){_0x3d9200=_0x102560;logger['info'](_0xf885('0x53'),_0x3d9200['id']);return getTicket(_0x5dcb28,_0x3acd40,_0x3d9200,_0x7f0ee,_0x39188f);})[_0xf885('0x15')](function(_0x2bb856){if(_0x2bb856){logger['info']('The\x20Ticket\x20ID\x20is:',_0x2bb856['id']);}})['catch'](function(_0x3f2b08){logger[_0xf885('0x67')]('['+_0x39188f[_0xf885('0x6b')][_0xf885('0x6c')]()+']'+_0xf885('0x6d'),util[_0xf885('0x5e')](_0x3f2b08,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff