// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x00e1=['Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Descriptions','Fields','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','format','type:user\x20role:agent\x20email:%s','then','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','authType','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','[HTTP]','stringify','GET','length','forEach','string','nameField','content','type','idField','customField','custom_fields','push','variable','variableName','Variable','toLowerCase','queue','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','stripTrailingSlash','recordingFormat','none','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','integrationTab','[OUTBOUND]','newTab'];(function(_0x146718,_0x5a626d){var _0x127c92=function(_0x53094c){while(--_0x53094c){_0x146718['push'](_0x146718['shift']());}};_0x127c92(++_0x5a626d);}(_0x00e1,0x151));var _0x100e=function(_0x18c671,_0x303d80){_0x18c671=_0x18c671-0x0;var _0x1df021=_0x00e1[_0x18c671];return _0x1df021;};'use strict';var _=require('lodash');var rp=require(_0x100e('0x0'));var md5=require(_0x100e('0x1'));var util=require(_0x100e('0x2'));var Redis=require(_0x100e('0x3'));var intUtil=require(_0x100e('0x4'));var config=require(_0x100e('0x5'));var logger=require(_0x100e('0x6'))(_0x100e('0x7'));config[_0x100e('0x8')]=_[_0x100e('0x9')](config[_0x100e('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0x100e('0xa'))(new Redis(config['redis']));function emit(_0x474b47,_0x9eea2,_0x4c4787){io['to'](_0x474b47)[_0x100e('0xb')](_0x9eea2,_0x4c4787);}var headers={'Content-Type':_0x100e('0xc'),'Accept':_0x100e('0xc')};function getTicket(_0x2a2fd0,_0x252350,_0x351495,_0x12b744,_0x34d294){logger[_0x100e('0xd')](_0x100e('0xe'));return request({'uri':util['format'](_0x100e('0xf'),_0x2a2fd0[_0x100e('0x10')]),'method':_0x100e('0x11'),'body':{'ticket':_[_0x100e('0x12')]({'requester_id':_0x351495['id'],'submitter_id':_0x252350?_0x252350['id']:undefined,'assignee_id':_0x252350?_0x252350['id']:undefined,'tags':getTags(_0x12b744[_0x100e('0x13')],_0x100e('0x14')),'subject':intUtil[_0x100e('0x15')](_0x12b744['Subjects'],_0x34d294,'\x20'),'description':intUtil['getString'](_0x12b744['Descriptions'],_0x34d294,'\x0a'),'comment':{'public':![],'body':intUtil[_0x100e('0x15')](_0x12b744[_0x100e('0x16')],_0x34d294,'\x0a')}},getCustomFields(_0x12b744[_0x100e('0x17')],_0x34d294))}})['then'](function(_0x47449f){logger[_0x100e('0xd')](_0x100e('0x18'));return _0x47449f[_0x100e('0x19')];});}function getUser(_0x161927,_0x545f51){if(intUtil[_0x100e('0x1a')](_0x545f51)){logger[_0x100e('0xd')](_0x100e('0x1b'),_0x545f51);return request({'uri':util['format'](_0x100e('0x1c'),_0x161927[_0x100e('0x10')]),'qs':{'query':util[_0x100e('0x1d')](_0x100e('0x1e'),_0x545f51)}})[_0x100e('0x1f')](function(_0x421c7e){if(_0x421c7e['count']){logger[_0x100e('0xd')]('Agent\x20found!');return _['find'](_0x421c7e['results'],{'email':_0x545f51,'role':_0x100e('0x20')});}else{logger[_0x100e('0xd')](_0x100e('0x21'));return request({'uri':util['format'](_0x100e('0x22'),_0x161927[_0x100e('0x10')])})[_0x100e('0x1f')](function(_0x18de3f){logger[_0x100e('0xd')](_0x100e('0x23'));return _0x18de3f[_0x100e('0x24')];});}});}else{logger[_0x100e('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x100e('0x1d')](_0x100e('0x22'),_0x161927['remoteUri'])})[_0x100e('0x1f')](function(_0x557e39){logger[_0x100e('0xd')]('Admin\x20account\x20selected.');return _0x557e39[_0x100e('0x24')];});}}function getEndUser(_0x1224cc,_0x18c404,_0x1362b0){logger[_0x100e('0xd')](_0x100e('0x25'),_0x1362b0);return request({'uri':util[_0x100e('0x1d')](_0x100e('0x1c'),_0x1224cc['remoteUri']),'qs':{'query':util[_0x100e('0x1d')]('type:user\x20role:end-user\x20phone:%s',_0x1362b0)}})[_0x100e('0x1f')](function(_0x2f1ca1){var _0xd598f9;if(_0x2f1ca1[_0x100e('0x26')]['length']){_0x2f1ca1['results']=_[_0x100e('0x27')](_0x2f1ca1[_0x100e('0x26')],{'suspended':![],'role':_0x100e('0x28')});if(_0x2f1ca1['results']['length']){_0xd598f9=_[_0x100e('0x29')](_0x2f1ca1[_0x100e('0x26')]);}}if(_0xd598f9){logger['info']('Enduser\x20found!');return _0xd598f9;}else{logger[_0x100e('0xd')](_0x100e('0x2a'));return request({'uri':util[_0x100e('0x1d')]('%s/users.json',_0x1224cc[_0x100e('0x10')]),'method':'POST','body':{'user':{'role':_0x100e('0x28'),'name':util[_0x100e('0x1d')]('Caller\x20-\x20%s',_0x18c404||_0x1362b0),'phone':_0x1362b0}}})[_0x100e('0x1f')](function(_0x1c08e4){logger[_0x100e('0xd')](_0x100e('0x2b'));return _0x1c08e4[_0x100e('0x24')];});}});}function getAuth(_0x14148d){var _0x543aa0;if(_0x14148d[_0x100e('0x2c')]==='password'){_0x543aa0=util[_0x100e('0x1d')](_0x100e('0x2d'),_0x14148d[_0x100e('0x2e')],_0x14148d[_0x100e('0x2f')]);}else if(_0x14148d[_0x100e('0x2c')]===_0x100e('0x30')){_0x543aa0=util[_0x100e('0x1d')](_0x100e('0x31'),_0x14148d[_0x100e('0x2e')],_0x14148d[_0x100e('0x30')]);}return util['format'](_0x100e('0x32'),new Buffer(_0x543aa0)[_0x100e('0x33')]('base64'));}function request(_0x128310){logger['debug'](_0x100e('0x34'),JSON[_0x100e('0x35')](_0x128310));return rp(_[_0x100e('0x9')](_0x128310,{'method':_0x100e('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x31d0d2,_0x45d6e3){var _0x17017c=[];if(_0x31d0d2&&_0x31d0d2['length']>0x0){_0x17017c=_['map'](_0x31d0d2,_0x45d6e3);}return _0x17017c;}function getCustomFields(_0x19f652,_0x2008e5){var _0x246f7b=[];var _0x5216d7={'custom_fields':[]};if(_0x19f652[_0x100e('0x37')]>0x0){_[_0x100e('0x38')](_0x19f652,function(_0x24d518){if(_0x24d518['type']===_0x100e('0x39')&&_0x24d518[_0x100e('0x3a')]&&!_0x24d518['customField']){_0x5216d7[_0x24d518[_0x100e('0x3a')]['toLowerCase']()]=_0x24d518[_0x100e('0x3b')][_0x100e('0x33')]();}else if(_0x24d518[_0x100e('0x3c')]===_0x100e('0x39')&&_0x24d518[_0x100e('0x3d')]&&_0x24d518[_0x100e('0x3e')]){_0x5216d7[_0x100e('0x3f')][_0x100e('0x40')]({'id':_0x24d518[_0x100e('0x3d')],'value':_0x24d518[_0x100e('0x3b')]['toString']()});}else if(_0x24d518['type']===_0x100e('0x41')&&_0x24d518[_0x100e('0x42')]&&_0x24d518['idField']&&_0x24d518['customField']){_0x2008e5[_0x24d518[_0x100e('0x42')]]&&_0x5216d7[_0x100e('0x3f')]['push']({'id':_0x24d518['idField'],'value':_0x2008e5[_0x24d518['variableName']]['toString']()});}else if(_0x24d518[_0x100e('0x3c')]==='customVariable'&&_0x24d518['Variable']&&_0x24d518[_0x100e('0x43')][_0x100e('0x14')]&&_0x24d518[_0x100e('0x3d')]&&_0x24d518[_0x100e('0x3e')]){_0x2008e5[_0x24d518['Variable'][_0x100e('0x14')][_0x100e('0x44')]()]&&_0x5216d7['custom_fields']['push']({'id':_0x24d518[_0x100e('0x3d')],'value':_0x2008e5[_0x24d518[_0x100e('0x43')][_0x100e('0x14')]['toLowerCase']()][_0x100e('0x33')]()});}});}return _0x5216d7;}exports[_0x100e('0x45')]=function(_0x5a8921,_0x1d1174,_0x1958de,_0x2ab014,_0x5783fd,_0x15a763){var _0x48ed9d,_0x33d839;_0x15a763[_0x100e('0x10')]=intUtil['stripTrailingSlash'](_0x15a763[_0x100e('0x10')]);_0x15a763[_0x100e('0x46')]=intUtil['stripTrailingSlash'](_0x15a763['serverUrl']);if(_0x5783fd&&_0x5783fd[_0x100e('0x47')]){logger[_0x100e('0xd')](_0x100e('0x48'),_0x100e('0x49'));_0x1d1174[_0x100e('0x4a')]=util[_0x100e('0x1d')](_0x100e('0x4b'),_0x15a763[_0x100e('0x46')],_0x1d1174[_0x100e('0x4c')],md5(_0x1d1174['uniqueid']));}else{_0x1d1174[_0x100e('0x4a')]='';}headers[_0x100e('0x4d')]=getAuth(_0x15a763);return getUser(_0x15a763,_0x2ab014[_0x100e('0x4e')])[_0x100e('0x1f')](function(_0x5a829f){_0x48ed9d=_0x5a829f;logger[_0x100e('0xd')]('The\x20User\x20ID\x20is:',_0x48ed9d['id']);return getEndUser(_0x15a763,_0x1d1174[_0x100e('0x4f')],_0x1d1174[_0x100e('0x50')]);})['then'](function(_0x2ecd04){_0x33d839=_0x2ecd04;logger['info'](_0x100e('0x51'),_0x33d839['id']);return getTicket(_0x15a763,_0x48ed9d,_0x33d839,_0x1958de,_0x1d1174);})[_0x100e('0x1f')](function(_0x463730){if(_0x463730){logger[_0x100e('0xd')](_0x100e('0x52'),_0x463730['id']);switch(_0x15a763[_0x100e('0x3c')]){case'integrationTab':logger[_0x100e('0xd')]('[QUEUE]',_0x100e('0x53'));return request({'uri':util[_0x100e('0x1d')](_0x100e('0x54'),_0x15a763[_0x100e('0x10')],_0x48ed9d['id'],_0x463730['id']),'method':'POST'});case'newTab':logger[_0x100e('0xd')](_0x100e('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x100e('0x1d')](_0x100e('0x55'),_0x2ab014[_0x100e('0x14')]),_0x100e('0x56'),{'uri':util[_0x100e('0x1d')]('%s/agent/tickets/%s',_0x15a763['remoteUri']['replace'](_0x100e('0x57'),''),_0x463730['id'])});break;default:logger[_0x100e('0x58')](_0x100e('0x48'),_0x100e('0x59'));}}})[_0x100e('0x5a')](function(_0x383b10){logger['error'](_0x100e('0x5b'),util[_0x100e('0x5c')](_0x383b10,{'showHidden':!![],'depth':null}));});};exports[_0x100e('0x5d')]=function(_0x9d689e,_0x13cd79,_0x16241e,_0x4d6dea,_0x322654,_0xde9a21,_0x2f42da){var _0x3232b5,_0x22a7e8;_0xde9a21[_0x100e('0x10')]=intUtil['stripTrailingSlash'](_0xde9a21[_0x100e('0x10')]);_0xde9a21[_0x100e('0x46')]=intUtil[_0x100e('0x5e')](_0xde9a21[_0x100e('0x46')]);if(_0x2f42da&&_0x2f42da[_0x100e('0x5f')]&&_0x2f42da[_0x100e('0x5f')]!==_0x100e('0x60')){logger[_0x100e('0xd')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x13cd79[_0x100e('0x4a')]=util[_0x100e('0x1d')](_0x100e('0x4b'),_0xde9a21[_0x100e('0x46')],_0x13cd79[_0x100e('0x4c')],md5(_0x13cd79[_0x100e('0x4c')]));}headers[_0x100e('0x4d')]=getAuth(_0xde9a21);return getUser(_0xde9a21,_0x4d6dea[_0x100e('0x4e')])[_0x100e('0x1f')](function(_0x43336b){_0x3232b5=_0x43336b;logger[_0x100e('0xd')](_0x100e('0x61'),_0x3232b5['id']);return getEndUser(_0xde9a21,_0x13cd79[_0x100e('0x62')],_0x13cd79[_0x100e('0x63')]);})['then'](function(_0x8e69a8){_0x22a7e8=_0x8e69a8;logger[_0x100e('0xd')](_0x100e('0x51'),_0x22a7e8['id']);return getTicket(_0xde9a21,_0x3232b5,_0x22a7e8,_0x16241e,_0x13cd79);})[_0x100e('0x1f')](function(_0x4f353c){if(_0x4f353c){logger[_0x100e('0xd')](_0x100e('0x52'),_0x4f353c['id']);switch(_0xde9a21[_0x100e('0x3c')]){case _0x100e('0x64'):logger[_0x100e('0xd')](_0x100e('0x65'),_0x100e('0x53'));return request({'uri':util[_0x100e('0x1d')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xde9a21[_0x100e('0x10')],_0x3232b5['id'],_0x4f353c['id']),'method':'POST'});case _0x100e('0x66'):logger[_0x100e('0xd')]('[OUTBOUND]',_0x100e('0x67'));emit(util[_0x100e('0x1d')]('user:%s',_0x4d6dea[_0x100e('0x14')]),_0x100e('0x56'),{'uri':util['format'](_0x100e('0x68'),_0xde9a21['remoteUri'][_0x100e('0x69')](_0x100e('0x57'),''),_0x4f353c['id'])});break;default:logger[_0x100e('0x58')](_0x100e('0x65'),_0x100e('0x59'));}}})[_0x100e('0x5a')](function(_0x72e268){logger[_0x100e('0x58')](_0x100e('0x6a'),util[_0x100e('0x5c')](_0x72e268,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x151c12,_0x3722f1,_0x4729b5,_0x285b8a,_0x1db98e,_0x4f3697){var _0x5a17e1,_0x48c6a5;_0x4f3697[_0x100e('0x10')]=intUtil[_0x100e('0x5e')](_0x4f3697[_0x100e('0x10')]);_0x4f3697[_0x100e('0x46')]=intUtil[_0x100e('0x5e')](_0x4f3697[_0x100e('0x46')]);if(_0x1db98e&&_0x1db98e['monitor_format']){logger['info']('['+_0x3722f1[_0x100e('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x3722f1[_0x100e('0x4a')]=util[_0x100e('0x1d')](_0x100e('0x4b'),_0x4f3697[_0x100e('0x46')],_0x3722f1[_0x100e('0x4c')],md5(_0x3722f1[_0x100e('0x4c')]));}else{_0x3722f1[_0x100e('0x4a')]='';}headers[_0x100e('0x4d')]=getAuth(_0x4f3697);return getUser(_0x4f3697)[_0x100e('0x1f')](function(_0x40d32c){_0x5a17e1=_0x40d32c;logger[_0x100e('0xd')](_0x100e('0x61'),_0x5a17e1['id']);return getEndUser(_0x4f3697,_0x3722f1[_0x100e('0x4f')],_0x3722f1[_0x100e('0x50')]);})['then'](function(_0x32d79e){_0x48c6a5=_0x32d79e;logger[_0x100e('0xd')](_0x100e('0x51'),_0x48c6a5['id']);return getTicket(_0x4f3697,_0x5a17e1,_0x48c6a5,_0x4729b5,_0x3722f1);})['then'](function(_0x1e5bc5){if(_0x1e5bc5){logger[_0x100e('0xd')]('The\x20Ticket\x20ID\x20is:',_0x1e5bc5['id']);}})[_0x100e('0x5a')](function(_0x2193db){logger[_0x100e('0x58')]('['+_0x3722f1[_0x100e('0x6b')][_0x100e('0x6c')]()+']'+_0x100e('0x6d'),util['inspect'](_0x2193db,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x885f=['calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','Displaying\x20ticket\x20to\x20agent...','newTab','error','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','md5','util','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','getString','Subjects','Descriptions','then','info','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','results','agent','%s/users/me.json','remoteUri','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','%s/token:%s','token','Basic\x20%s','base64','[HTTP]','stringify','defaults','map','type','string','nameField','customField','content','toString','idField','custom_fields','variable','variableName','push','customVariable','Variable','toLowerCase','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:'];(function(_0x2a3a4,_0x53edfd){var _0x5590d3=function(_0x55847a){while(--_0x55847a){_0x2a3a4['push'](_0x2a3a4['shift']());}};_0x5590d3(++_0x53edfd);}(_0x885f,0x8b));var _0xf885=function(_0x39c0fe,_0x285b08){_0x39c0fe=_0x39c0fe-0x0;var _0x381a92=_0x885f[_0x39c0fe];return _0x381a92;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xf885('0x0'));var util=require(_0xf885('0x1'));var Redis=require('ioredis');var intUtil=require(_0xf885('0x2'));var config=require(_0xf885('0x3'));var logger=require(_0xf885('0x4'))(_0xf885('0x5'));config[_0xf885('0x6')]=_['defaults'](config[_0xf885('0x6')],{'host':_0xf885('0x7'),'port':0x18eb});var io=require(_0xf885('0x8'))(new Redis(config[_0xf885('0x6')]));function emit(_0x2383db,_0x3aef5e,_0xbc79b9){io['to'](_0x2383db)[_0xf885('0x9')](_0x3aef5e,_0xbc79b9);}var headers={'Content-Type':_0xf885('0xa'),'Accept':_0xf885('0xa')};function getTicket(_0x46f931,_0x13f9ef,_0x16d9c2,_0xfb8cd9,_0x3a5060){logger['info'](_0xf885('0xb'));return request({'uri':util[_0xf885('0xc')](_0xf885('0xd'),_0x46f931['remoteUri']),'method':_0xf885('0xe'),'body':{'ticket':_[_0xf885('0xf')]({'requester_id':_0x16d9c2['id'],'submitter_id':_0x13f9ef?_0x13f9ef['id']:undefined,'assignee_id':_0x13f9ef?_0x13f9ef['id']:undefined,'tags':getTags(_0xfb8cd9[_0xf885('0x10')],_0xf885('0x11')),'subject':intUtil[_0xf885('0x12')](_0xfb8cd9[_0xf885('0x13')],_0x3a5060,'\x20'),'description':intUtil[_0xf885('0x12')](_0xfb8cd9[_0xf885('0x14')],_0x3a5060,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0xfb8cd9[_0xf885('0x14')],_0x3a5060,'\x0a')}},getCustomFields(_0xfb8cd9['Fields'],_0x3a5060))}})[_0xf885('0x15')](function(_0x116d93){logger[_0xf885('0x16')](_0xf885('0x17'));return _0x116d93['ticket'];});}function getUser(_0x1410f4,_0x1a6916){if(intUtil[_0xf885('0x18')](_0x1a6916)){logger[_0xf885('0x16')](_0xf885('0x19'),_0x1a6916);return request({'uri':util[_0xf885('0xc')](_0xf885('0x1a'),_0x1410f4['remoteUri']),'qs':{'query':util[_0xf885('0xc')](_0xf885('0x1b'),_0x1a6916)}})['then'](function(_0x36afff){if(_0x36afff['count']){logger[_0xf885('0x16')](_0xf885('0x1c'));return _['find'](_0x36afff[_0xf885('0x1d')],{'email':_0x1a6916,'role':_0xf885('0x1e')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xf885('0x1f'),_0x1410f4[_0xf885('0x20')])})[_0xf885('0x15')](function(_0x9b55cf){logger[_0xf885('0x16')](_0xf885('0x21'));return _0x9b55cf[_0xf885('0x22')];});}});}else{logger[_0xf885('0x16')](_0xf885('0x23'));return request({'uri':util[_0xf885('0xc')](_0xf885('0x1f'),_0x1410f4[_0xf885('0x20')])})[_0xf885('0x15')](function(_0x4c22cf){logger[_0xf885('0x16')](_0xf885('0x21'));return _0x4c22cf[_0xf885('0x22')];});}}function getEndUser(_0x3fb886,_0xacd9c0,_0x2121f8){logger[_0xf885('0x16')](_0xf885('0x24'),_0x2121f8);return request({'uri':util[_0xf885('0xc')](_0xf885('0x1a'),_0x3fb886['remoteUri']),'qs':{'query':util[_0xf885('0xc')](_0xf885('0x25'),_0x2121f8)}})[_0xf885('0x15')](function(_0x14c3b9){var _0x3d2359;if(_0x14c3b9[_0xf885('0x1d')][_0xf885('0x26')]){_0x14c3b9['results']=_['filter'](_0x14c3b9[_0xf885('0x1d')],{'suspended':![],'role':_0xf885('0x27')});if(_0x14c3b9['results'][_0xf885('0x26')]){_0x3d2359=_[_0xf885('0x28')](_0x14c3b9[_0xf885('0x1d')]);}}if(_0x3d2359){logger['info'](_0xf885('0x29'));return _0x3d2359;}else{logger[_0xf885('0x16')](_0xf885('0x2a'));return request({'uri':util['format'](_0xf885('0x2b'),_0x3fb886[_0xf885('0x20')]),'method':_0xf885('0xe'),'body':{'user':{'role':_0xf885('0x27'),'name':util[_0xf885('0xc')](_0xf885('0x2c'),_0xacd9c0||_0x2121f8),'phone':_0x2121f8}}})[_0xf885('0x15')](function(_0x3bbe9a){logger[_0xf885('0x16')](_0xf885('0x2d'));return _0x3bbe9a[_0xf885('0x22')];});}});}function getAuth(_0x5d9473){var _0x1d6710;if(_0x5d9473[_0xf885('0x2e')]===_0xf885('0x2f')){_0x1d6710=util[_0xf885('0xc')]('%s:%s',_0x5d9473[_0xf885('0x30')],_0x5d9473['password']);}else if(_0x5d9473[_0xf885('0x2e')]==='token'){_0x1d6710=util['format'](_0xf885('0x31'),_0x5d9473['username'],_0x5d9473[_0xf885('0x32')]);}return util[_0xf885('0xc')](_0xf885('0x33'),new Buffer(_0x1d6710)['toString'](_0xf885('0x34')));}function request(_0x401a70){logger['debug'](_0xf885('0x35'),JSON[_0xf885('0x36')](_0x401a70));return rp(_[_0xf885('0x37')](_0x401a70,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x471141,_0x331848){var _0x388fa7=[];if(_0x471141&&_0x471141['length']>0x0){_0x388fa7=_[_0xf885('0x38')](_0x471141,_0x331848);}return _0x388fa7;}function getCustomFields(_0x4daf90,_0x396f6c){var _0x3591b3=[];var _0x5729d5={'custom_fields':[]};if(_0x4daf90['length']>0x0){_['forEach'](_0x4daf90,function(_0x2aea14){if(_0x2aea14[_0xf885('0x39')]===_0xf885('0x3a')&&_0x2aea14[_0xf885('0x3b')]&&!_0x2aea14[_0xf885('0x3c')]){_0x5729d5[_0x2aea14['nameField']['toLowerCase']()]=_0x2aea14[_0xf885('0x3d')][_0xf885('0x3e')]();}else if(_0x2aea14[_0xf885('0x39')]==='string'&&_0x2aea14[_0xf885('0x3f')]&&_0x2aea14[_0xf885('0x3c')]){_0x5729d5[_0xf885('0x40')]['push']({'id':_0x2aea14[_0xf885('0x3f')],'value':_0x2aea14['content'][_0xf885('0x3e')]()});}else if(_0x2aea14[_0xf885('0x39')]===_0xf885('0x41')&&_0x2aea14[_0xf885('0x42')]&&_0x2aea14['idField']&&_0x2aea14[_0xf885('0x3c')]){_0x396f6c[_0x2aea14['variableName']]&&_0x5729d5[_0xf885('0x40')][_0xf885('0x43')]({'id':_0x2aea14[_0xf885('0x3f')],'value':_0x396f6c[_0x2aea14[_0xf885('0x42')]]['toString']()});}else if(_0x2aea14[_0xf885('0x39')]===_0xf885('0x44')&&_0x2aea14[_0xf885('0x45')]&&_0x2aea14[_0xf885('0x45')][_0xf885('0x11')]&&_0x2aea14[_0xf885('0x3f')]&&_0x2aea14[_0xf885('0x3c')]){_0x396f6c[_0x2aea14[_0xf885('0x45')][_0xf885('0x11')][_0xf885('0x46')]()]&&_0x5729d5[_0xf885('0x40')][_0xf885('0x43')]({'id':_0x2aea14['idField'],'value':_0x396f6c[_0x2aea14['Variable'][_0xf885('0x11')][_0xf885('0x46')]()][_0xf885('0x3e')]()});}});}return _0x5729d5;}exports['queue']=function(_0x2afb49,_0x27078b,_0x2a6f5b,_0x150062,_0x1a0e50,_0x54c4f2){var _0x590fa2,_0x236bd6;_0x54c4f2[_0xf885('0x20')]=intUtil[_0xf885('0x47')](_0x54c4f2[_0xf885('0x20')]);_0x54c4f2[_0xf885('0x48')]=intUtil[_0xf885('0x47')](_0x54c4f2[_0xf885('0x48')]);if(_0x1a0e50&&_0x1a0e50[_0xf885('0x49')]){logger['info'](_0xf885('0x4a'),'Recording\x20is\x20enabled!');_0x27078b['recordingURL']=util[_0xf885('0xc')](_0xf885('0x4b'),_0x54c4f2['serverUrl'],_0x27078b[_0xf885('0x4c')],md5(_0x27078b[_0xf885('0x4c')]));}else{_0x27078b[_0xf885('0x4d')]='';}headers[_0xf885('0x4e')]=getAuth(_0x54c4f2);return getUser(_0x54c4f2,_0x150062[_0xf885('0x4f')])[_0xf885('0x15')](function(_0x1e8b73){_0x590fa2=_0x1e8b73;logger[_0xf885('0x16')](_0xf885('0x50'),_0x590fa2['id']);return getEndUser(_0x54c4f2,_0x27078b[_0xf885('0x51')],_0x27078b[_0xf885('0x52')]);})[_0xf885('0x15')](function(_0x5b574c){_0x236bd6=_0x5b574c;logger[_0xf885('0x16')](_0xf885('0x53'),_0x236bd6['id']);return getTicket(_0x54c4f2,_0x590fa2,_0x236bd6,_0x2a6f5b,_0x27078b);})[_0xf885('0x15')](function(_0x5547e5){if(_0x5547e5){logger[_0xf885('0x16')](_0xf885('0x54'),_0x5547e5['id']);switch(_0x54c4f2[_0xf885('0x39')]){case _0xf885('0x55'):logger['info'](_0xf885('0x4a'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xf885('0xc')](_0xf885('0x56'),_0x54c4f2[_0xf885('0x20')],_0x590fa2['id'],_0x5547e5['id']),'method':'POST'});case'newTab':logger[_0xf885('0x16')](_0xf885('0x4a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xf885('0xc')](_0xf885('0x57'),_0x150062[_0xf885('0x11')]),_0xf885('0x58'),{'uri':util[_0xf885('0xc')](_0xf885('0x59'),_0x54c4f2[_0xf885('0x20')][_0xf885('0x5a')](_0xf885('0x5b'),''),_0x5547e5['id'])});break;default:logger['error'](_0xf885('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xf885('0x5c')](function(_0x90553f){logger['error'](_0xf885('0x5d'),util[_0xf885('0x5e')](_0x90553f,{'showHidden':!![],'depth':null}));});};exports[_0xf885('0x5f')]=function(_0x1cd403,_0x472a00,_0x23da53,_0x414952,_0x5cc7bb,_0x4f0c55,_0x311c11){var _0x294066,_0x34c313;_0x4f0c55['remoteUri']=intUtil[_0xf885('0x47')](_0x4f0c55[_0xf885('0x20')]);_0x4f0c55[_0xf885('0x48')]=intUtil[_0xf885('0x47')](_0x4f0c55[_0xf885('0x48')]);if(_0x311c11&&_0x311c11[_0xf885('0x60')]&&_0x311c11['recordingFormat']!==_0xf885('0x61')){logger['info'](_0xf885('0x62'),_0xf885('0x63'));_0x472a00[_0xf885('0x4d')]=util[_0xf885('0xc')](_0xf885('0x4b'),_0x4f0c55[_0xf885('0x48')],_0x472a00[_0xf885('0x4c')],md5(_0x472a00[_0xf885('0x4c')]));}headers['Authorization']=getAuth(_0x4f0c55);return getUser(_0x4f0c55,_0x414952[_0xf885('0x4f')])['then'](function(_0x33edd0){_0x294066=_0x33edd0;logger[_0xf885('0x16')](_0xf885('0x50'),_0x294066['id']);return getEndUser(_0x4f0c55,_0x472a00[_0xf885('0x64')],_0x472a00['destcalleridnum']);})['then'](function(_0x1e3072){_0x34c313=_0x1e3072;logger[_0xf885('0x16')]('The\x20Enduser\x20ID\x20is:',_0x34c313['id']);return getTicket(_0x4f0c55,_0x294066,_0x34c313,_0x23da53,_0x472a00);})['then'](function(_0x1512c5){if(_0x1512c5){logger[_0xf885('0x16')](_0xf885('0x54'),_0x1512c5['id']);switch(_0x4f0c55[_0xf885('0x39')]){case _0xf885('0x55'):logger[_0xf885('0x16')]('[OUTBOUND]',_0xf885('0x65'));return request({'uri':util[_0xf885('0xc')](_0xf885('0x56'),_0x4f0c55[_0xf885('0x20')],_0x294066['id'],_0x1512c5['id']),'method':_0xf885('0xe')});case _0xf885('0x66'):logger['info']('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xf885('0xc')](_0xf885('0x57'),_0x414952['name']),_0xf885('0x58'),{'uri':util[_0xf885('0xc')](_0xf885('0x59'),_0x4f0c55[_0xf885('0x20')][_0xf885('0x5a')](_0xf885('0x5b'),''),_0x1512c5['id'])});break;default:logger[_0xf885('0x67')](_0xf885('0x62'),_0xf885('0x68'));}}})[_0xf885('0x5c')](function(_0x18f3e9){logger[_0xf885('0x67')](_0xf885('0x69'),util['inspect'](_0x18f3e9,{'showHidden':!![],'depth':null}));});};exports[_0xf885('0x6a')]=function(_0x5ae12b,_0x39188f,_0x7f0ee,_0x2558d6,_0x3766c3,_0x5dcb28){var _0x3acd40,_0x3d9200;_0x5dcb28[_0xf885('0x20')]=intUtil[_0xf885('0x47')](_0x5dcb28[_0xf885('0x20')]);_0x5dcb28[_0xf885('0x48')]=intUtil['stripTrailingSlash'](_0x5dcb28[_0xf885('0x48')]);if(_0x3766c3&&_0x3766c3[_0xf885('0x49')]){logger['info']('['+_0x39188f[_0xf885('0x6b')]['toUpperCase']()+']',_0xf885('0x63'));_0x39188f['recordingURL']=util[_0xf885('0xc')](_0xf885('0x4b'),_0x5dcb28[_0xf885('0x48')],_0x39188f[_0xf885('0x4c')],md5(_0x39188f['uniqueid']));}else{_0x39188f[_0xf885('0x4d')]='';}headers['Authorization']=getAuth(_0x5dcb28);return getUser(_0x5dcb28)[_0xf885('0x15')](function(_0xd4d588){_0x3acd40=_0xd4d588;logger[_0xf885('0x16')](_0xf885('0x50'),_0x3acd40['id']);return getEndUser(_0x5dcb28,_0x39188f['calleridname'],_0x39188f[_0xf885('0x52')]);})['then'](function(_0x102560){_0x3d9200=_0x102560;logger['info'](_0xf885('0x53'),_0x3d9200['id']);return getTicket(_0x5dcb28,_0x3acd40,_0x3d9200,_0x7f0ee,_0x39188f);})[_0xf885('0x15')](function(_0x2bb856){if(_0x2bb856){logger['info']('The\x20Ticket\x20ID\x20is:',_0x2bb856['id']);}})['catch'](function(_0x3f2b08){logger[_0xf885('0x67')]('['+_0x39188f[_0xf885('0x6b')][_0xf885('0x6c')]()+']'+_0xf885('0x6d'),util[_0xf885('0x5e')](_0x3f2b08,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff