// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xf9ee=['merge','Tags','Subjects','getString','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','length','results','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','GET','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','string','idField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','newTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','Recording\x20is\x20enabled!','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','./util','../../../../config/environment','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST'];(function(_0x3947c9,_0x4d6c97){var _0x2e7871=function(_0x1236cc){while(--_0x1236cc){_0x3947c9['push'](_0x3947c9['shift']());}};_0x2e7871(++_0x4d6c97);}(_0xf9ee,0xd0));var _0xef9e=function(_0x451736,_0x50a871){_0x451736=_0x451736-0x0;var _0x2475d4=_0xf9ee[_0x451736];return _0x2475d4;};'use strict';var _=require(_0xef9e('0x0'));var rp=require(_0xef9e('0x1'));var md5=require(_0xef9e('0x2'));var util=require(_0xef9e('0x3'));var Redis=require('ioredis');var intUtil=require(_0xef9e('0x4'));var config=require(_0xef9e('0x5'));var logger=require('../../../../config/logger')(_0xef9e('0x6'));config['redis']=_[_0xef9e('0x7')](config[_0xef9e('0x8')],{'host':_0xef9e('0x9'),'port':0x18eb});var io=require(_0xef9e('0xa'))(new Redis(config[_0xef9e('0x8')]));function emit(_0x2c3777,_0x44d1c2,_0x41375b){io['to'](_0x2c3777)[_0xef9e('0xb')](_0x44d1c2,_0x41375b);}var headers={'Content-Type':_0xef9e('0xc'),'Accept':_0xef9e('0xc')};function getTicket(_0x547c3d,_0x129fc4,_0x3a5fa3,_0x4bb3a4,_0x39dcf4){logger[_0xef9e('0xd')](_0xef9e('0xe'));return request({'uri':util['format'](_0xef9e('0xf'),_0x547c3d[_0xef9e('0x10')]),'method':_0xef9e('0x11'),'body':{'ticket':_[_0xef9e('0x12')]({'requester_id':_0x3a5fa3['id'],'submitter_id':_0x129fc4?_0x129fc4['id']:undefined,'assignee_id':_0x129fc4?_0x129fc4['id']:undefined,'tags':getTags(_0x4bb3a4[_0xef9e('0x13')],'name'),'subject':intUtil['getString'](_0x4bb3a4[_0xef9e('0x14')],_0x39dcf4,'\x20'),'description':intUtil[_0xef9e('0x15')](_0x4bb3a4[_0xef9e('0x16')],_0x39dcf4,'\x0a'),'comment':{'public':![],'body':intUtil[_0xef9e('0x15')](_0x4bb3a4[_0xef9e('0x16')],_0x39dcf4,'\x0a')}},getCustomFields(_0x4bb3a4[_0xef9e('0x17')],_0x39dcf4))}})[_0xef9e('0x18')](function(_0x552bbf){logger[_0xef9e('0xd')](_0xef9e('0x19'));return _0x552bbf[_0xef9e('0x1a')];});}function getUser(_0x8af7db,_0x4a83a0){if(intUtil[_0xef9e('0x1b')](_0x4a83a0)){logger[_0xef9e('0xd')]('Getting\x20agent\x20with\x20email',_0x4a83a0);return request({'uri':util[_0xef9e('0x1c')](_0xef9e('0x1d'),_0x8af7db['remoteUri']),'qs':{'query':util['format'](_0xef9e('0x1e'),_0x4a83a0)}})[_0xef9e('0x18')](function(_0x501568){if(_0x501568[_0xef9e('0x1f')]){logger[_0xef9e('0xd')](_0xef9e('0x20'));return _['find'](_0x501568['results'],{'email':_0x4a83a0,'role':_0xef9e('0x21')});}else{logger[_0xef9e('0xd')](_0xef9e('0x22'));return request({'uri':util[_0xef9e('0x1c')]('%s/users/me.json',_0x8af7db[_0xef9e('0x10')])})[_0xef9e('0x18')](function(_0x57ff56){logger[_0xef9e('0xd')](_0xef9e('0x23'));return _0x57ff56[_0xef9e('0x24')];});}});}else{logger[_0xef9e('0xd')](_0xef9e('0x22'));return request({'uri':util[_0xef9e('0x1c')]('%s/users/me.json',_0x8af7db[_0xef9e('0x10')])})['then'](function(_0x4bdd7e){logger['info'](_0xef9e('0x23'));return _0x4bdd7e[_0xef9e('0x24')];});}}function getEndUser(_0x4110fd,_0x218876,_0x1a008a){logger[_0xef9e('0xd')]('Searching\x20enduser\x20with\x20phone',_0x1a008a);return request({'uri':util[_0xef9e('0x1c')](_0xef9e('0x1d'),_0x4110fd[_0xef9e('0x10')]),'qs':{'query':util[_0xef9e('0x1c')]('type:user\x20role:end-user\x20phone:%s',_0x1a008a)}})[_0xef9e('0x18')](function(_0x5e40dc){var _0x40058d;if(_0x5e40dc['results'][_0xef9e('0x25')]){_0x5e40dc[_0xef9e('0x26')]=_[_0xef9e('0x27')](_0x5e40dc[_0xef9e('0x26')],{'suspended':![],'role':_0xef9e('0x28')});if(_0x5e40dc['results'][_0xef9e('0x25')]){_0x40058d=_[_0xef9e('0x29')](_0x5e40dc[_0xef9e('0x26')]);}}if(_0x40058d){logger['info'](_0xef9e('0x2a'));return _0x40058d;}else{logger[_0xef9e('0xd')](_0xef9e('0x2b'));return request({'uri':util['format'](_0xef9e('0x2c'),_0x4110fd[_0xef9e('0x10')]),'method':'POST','body':{'user':{'role':_0xef9e('0x28'),'name':util[_0xef9e('0x1c')]('Caller\x20-\x20%s',_0x218876||_0x1a008a),'phone':_0x1a008a}}})[_0xef9e('0x18')](function(_0x2e1d5a){logger[_0xef9e('0xd')](_0xef9e('0x2d'));return _0x2e1d5a[_0xef9e('0x24')];});}});}function getAuth(_0x126630){var _0x46aa2a;if(_0x126630[_0xef9e('0x2e')]===_0xef9e('0x2f')){_0x46aa2a=util[_0xef9e('0x1c')]('%s:%s',_0x126630[_0xef9e('0x30')],_0x126630[_0xef9e('0x2f')]);}else if(_0x126630[_0xef9e('0x2e')]===_0xef9e('0x31')){_0x46aa2a=util[_0xef9e('0x1c')](_0xef9e('0x32'),_0x126630[_0xef9e('0x30')],_0x126630['token']);}return util[_0xef9e('0x1c')](_0xef9e('0x33'),new Buffer(_0x46aa2a)[_0xef9e('0x34')](_0xef9e('0x35')));}function request(_0x3d9ff5){logger[_0xef9e('0x36')](_0xef9e('0x37'),JSON['stringify'](_0x3d9ff5));return rp(_['defaults'](_0x3d9ff5,{'method':_0xef9e('0x38'),'headers':headers,'json':!![]}));}function getTags(_0x37ad16,_0x544a18){var _0x8bde6f=[];if(_0x37ad16&&_0x37ad16[_0xef9e('0x25')]>0x0){_0x8bde6f=_['map'](_0x37ad16,_0x544a18);}return _0x8bde6f;}function getCustomFields(_0x108c3b,_0x418e9b){var _0x946ea5=[];var _0x29bfa2={'custom_fields':[]};if(_0x108c3b['length']>0x0){_[_0xef9e('0x39')](_0x108c3b,function(_0x7e7eb7){if(_[_0xef9e('0x3a')](['string',_0xef9e('0x3b')],_0x7e7eb7[_0xef9e('0x3c')])&&_0x7e7eb7[_0xef9e('0x3d')]&&!_0x7e7eb7[_0xef9e('0x3e')]){_0x29bfa2[_0x7e7eb7['nameField'][_0xef9e('0x3f')]()]=_0x7e7eb7[_0xef9e('0x40')][_0xef9e('0x34')]();}else if(_[_0xef9e('0x3a')]([_0xef9e('0x41'),_0xef9e('0x3b')],_0x7e7eb7[_0xef9e('0x3c')])&&_0x7e7eb7[_0xef9e('0x42')]&&_0x7e7eb7[_0xef9e('0x3e')]){_0x29bfa2[_0xef9e('0x43')][_0xef9e('0x44')]({'id':_0x7e7eb7[_0xef9e('0x42')],'value':_0x7e7eb7[_0xef9e('0x40')][_0xef9e('0x34')]()});}else if(_0x7e7eb7[_0xef9e('0x3c')]===_0xef9e('0x45')&&_0x7e7eb7[_0xef9e('0x46')]&&_0x7e7eb7[_0xef9e('0x42')]&&_0x7e7eb7[_0xef9e('0x3e')]){_0x418e9b[_0x7e7eb7[_0xef9e('0x46')]]&&_0x29bfa2[_0xef9e('0x43')]['push']({'id':_0x7e7eb7[_0xef9e('0x42')],'value':_0x418e9b[_0x7e7eb7[_0xef9e('0x46')]][_0xef9e('0x34')]()});}else if(_0x7e7eb7['type']===_0xef9e('0x47')&&_0x7e7eb7[_0xef9e('0x48')]&&_0x7e7eb7[_0xef9e('0x48')][_0xef9e('0x49')]&&_0x7e7eb7[_0xef9e('0x42')]&&_0x7e7eb7[_0xef9e('0x3e')]){_0x418e9b[_0x7e7eb7[_0xef9e('0x48')][_0xef9e('0x49')]['toLowerCase']()]&&_0x29bfa2[_0xef9e('0x43')][_0xef9e('0x44')]({'id':_0x7e7eb7[_0xef9e('0x42')],'value':_0x418e9b[_0x7e7eb7[_0xef9e('0x48')][_0xef9e('0x49')][_0xef9e('0x3f')]()][_0xef9e('0x34')]()});}});}return _0x29bfa2;}exports[_0xef9e('0x4a')]=function(_0x51dfab,_0x409e5c,_0x43884c,_0x6b4369,_0x16cd91,_0x30fa2e){var _0x39ee0a,_0x3cae70;_0x30fa2e[_0xef9e('0x10')]=intUtil[_0xef9e('0x4b')](_0x30fa2e[_0xef9e('0x10')]);_0x30fa2e[_0xef9e('0x4c')]=intUtil[_0xef9e('0x4b')](_0x30fa2e[_0xef9e('0x4c')]);if(_0x16cd91&&_0x16cd91[_0xef9e('0x4d')]){logger[_0xef9e('0xd')](_0xef9e('0x4e'),'Recording\x20is\x20enabled!');_0x409e5c[_0xef9e('0x4f')]=util[_0xef9e('0x1c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x30fa2e[_0xef9e('0x4c')],_0x409e5c[_0xef9e('0x50')],md5(_0x409e5c['uniqueid']));}else{_0x409e5c[_0xef9e('0x4f')]='';}headers[_0xef9e('0x51')]=getAuth(_0x30fa2e);return getUser(_0x30fa2e,_0x6b4369['email'])['then'](function(_0x837c5e){_0x39ee0a=_0x837c5e;logger[_0xef9e('0xd')]('The\x20User\x20ID\x20is:',_0x39ee0a['id']);return getEndUser(_0x30fa2e,_0x409e5c[_0xef9e('0x52')],_0x409e5c[_0xef9e('0x53')]);})[_0xef9e('0x18')](function(_0x408389){_0x3cae70=_0x408389;logger['info'](_0xef9e('0x54'),_0x3cae70['id']);return getTicket(_0x30fa2e,_0x39ee0a,_0x3cae70,_0x43884c,_0x409e5c);})[_0xef9e('0x18')](function(_0x10fdd7){if(_0x10fdd7){logger[_0xef9e('0xd')](_0xef9e('0x55'),_0x10fdd7['id']);switch(_0x30fa2e[_0xef9e('0x3c')]){case'integrationTab':logger[_0xef9e('0xd')](_0xef9e('0x4e'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xef9e('0x1c')](_0xef9e('0x56'),_0x30fa2e['remoteUri'],_0x39ee0a['id'],_0x10fdd7['id']),'method':'POST'});case'newTab':logger[_0xef9e('0xd')](_0xef9e('0x4e'),_0xef9e('0x57'));emit(util[_0xef9e('0x1c')](_0xef9e('0x58'),_0x6b4369[_0xef9e('0x49')]),_0xef9e('0x59'),{'uri':util[_0xef9e('0x1c')](_0xef9e('0x5a'),_0x30fa2e[_0xef9e('0x10')][_0xef9e('0x5b')](_0xef9e('0x5c'),''),_0x10fdd7['id'])});break;default:logger[_0xef9e('0x5d')](_0xef9e('0x4e'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xef9e('0x5e')](function(_0x344c05){logger['error'](_0xef9e('0x5f'),util[_0xef9e('0x60')](_0x344c05,{'showHidden':!![],'depth':null}));});};exports[_0xef9e('0x61')]=function(_0x43967d,_0x265063,_0x34889c,_0x459349,_0x367623,_0x1773ee,_0x57d255){var _0x330092,_0x251d29;_0x1773ee[_0xef9e('0x10')]=intUtil[_0xef9e('0x4b')](_0x1773ee[_0xef9e('0x10')]);_0x1773ee['serverUrl']=intUtil[_0xef9e('0x4b')](_0x1773ee[_0xef9e('0x4c')]);if(_0x57d255&&_0x57d255[_0xef9e('0x62')]&&_0x57d255[_0xef9e('0x62')]!=='none'){logger[_0xef9e('0xd')](_0xef9e('0x63'),'Recording\x20is\x20enabled!');_0x265063[_0xef9e('0x4f')]=util[_0xef9e('0x1c')](_0xef9e('0x64'),_0x1773ee[_0xef9e('0x4c')],_0x265063['uniqueid'],md5(_0x265063[_0xef9e('0x50')]));}headers[_0xef9e('0x51')]=getAuth(_0x1773ee);return getUser(_0x1773ee,_0x459349[_0xef9e('0x65')])['then'](function(_0x2f94d4){_0x330092=_0x2f94d4;logger[_0xef9e('0xd')]('The\x20User\x20ID\x20is:',_0x330092['id']);return getEndUser(_0x1773ee,_0x265063[_0xef9e('0x66')],_0x265063[_0xef9e('0x67')]);})[_0xef9e('0x18')](function(_0x2ecea3){_0x251d29=_0x2ecea3;logger[_0xef9e('0xd')](_0xef9e('0x54'),_0x251d29['id']);return getTicket(_0x1773ee,_0x330092,_0x251d29,_0x34889c,_0x265063);})['then'](function(_0x2c72ae){if(_0x2c72ae){logger['info'](_0xef9e('0x55'),_0x2c72ae['id']);switch(_0x1773ee[_0xef9e('0x3c')]){case'integrationTab':logger['info']('[OUTBOUND]',_0xef9e('0x68'));return request({'uri':util[_0xef9e('0x1c')](_0xef9e('0x56'),_0x1773ee[_0xef9e('0x10')],_0x330092['id'],_0x2c72ae['id']),'method':_0xef9e('0x11')});case _0xef9e('0x69'):logger['info']('[OUTBOUND]',_0xef9e('0x57'));emit(util[_0xef9e('0x1c')]('user:%s',_0x459349[_0xef9e('0x49')]),_0xef9e('0x59'),{'uri':util[_0xef9e('0x1c')](_0xef9e('0x5a'),_0x1773ee[_0xef9e('0x10')][_0xef9e('0x5b')](_0xef9e('0x5c'),''),_0x2c72ae['id'])});break;default:logger['error'](_0xef9e('0x63'),_0xef9e('0x6a'));}}})['catch'](function(_0x7146c0){logger[_0xef9e('0x5d')](_0xef9e('0x6b'),util[_0xef9e('0x60')](_0x7146c0,{'showHidden':!![],'depth':null}));});};exports[_0xef9e('0x6c')]=function(_0x20d12a,_0x5b94b6,_0x53a5ad,_0x378f21,_0x31b847,_0xf5bdef){var _0xa8bd6a,_0x36dec3;_0xf5bdef['remoteUri']=intUtil[_0xef9e('0x4b')](_0xf5bdef['remoteUri']);_0xf5bdef[_0xef9e('0x4c')]=intUtil[_0xef9e('0x4b')](_0xf5bdef[_0xef9e('0x4c')]);if(_0x31b847&&_0x31b847['monitor_format']){logger[_0xef9e('0xd')]('['+_0x5b94b6['lastevent'][_0xef9e('0x6d')]()+']',_0xef9e('0x6e'));_0x5b94b6[_0xef9e('0x4f')]=util[_0xef9e('0x1c')](_0xef9e('0x64'),_0xf5bdef[_0xef9e('0x4c')],_0x5b94b6[_0xef9e('0x50')],md5(_0x5b94b6[_0xef9e('0x50')]));}else{_0x5b94b6[_0xef9e('0x4f')]='';}headers[_0xef9e('0x51')]=getAuth(_0xf5bdef);return getUser(_0xf5bdef)[_0xef9e('0x18')](function(_0x568a17){_0xa8bd6a=_0x568a17;logger[_0xef9e('0xd')]('The\x20User\x20ID\x20is:',_0xa8bd6a['id']);return getEndUser(_0xf5bdef,_0x5b94b6[_0xef9e('0x52')],_0x5b94b6[_0xef9e('0x53')]);})[_0xef9e('0x18')](function(_0x3ebb34){_0x36dec3=_0x3ebb34;logger[_0xef9e('0xd')](_0xef9e('0x54'),_0x36dec3['id']);return getTicket(_0xf5bdef,_0xa8bd6a,_0x36dec3,_0x53a5ad,_0x5b94b6);})[_0xef9e('0x18')](function(_0x1642ac){if(_0x1642ac){logger[_0xef9e('0xd')](_0xef9e('0x55'),_0x1642ac['id']);}})[_0xef9e('0x5e')](function(_0x2637f4){logger['error']('['+_0x5b94b6[_0xef9e('0x6f')][_0xef9e('0x6d')]()+']'+_0xef9e('0x70'),util['inspect'](_0x2637f4,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd16e=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','inspect','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','zendesk','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','remoteUri','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','toString','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0x2e5c3c,_0x5717c7){var _0x5d19ba=function(_0x38f029){while(--_0x38f029){_0x2e5c3c['push'](_0x2e5c3c['shift']());}};_0x5d19ba(++_0x5717c7);}(_0xd16e,0xfe));var _0xed16=function(_0x3d81a3,_0x90e2e7){_0x3d81a3=_0x3d81a3-0x0;var _0x1ef4f6=_0xd16e[_0x3d81a3];return _0x1ef4f6;};'use strict';var _=require(_0xed16('0x0'));var rp=require(_0xed16('0x1'));var md5=require('md5');var util=require(_0xed16('0x2'));var Redis=require(_0xed16('0x3'));var intUtil=require(_0xed16('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xed16('0x5'));config['redis']=_[_0xed16('0x6')](config['redis'],{'host':_0xed16('0x7'),'port':0x18eb});var io=require(_0xed16('0x8'))(new Redis(config['redis']));function emit(_0x32bd62,_0x271099,_0x34e044){io['to'](_0x32bd62)[_0xed16('0x9')](_0x271099,_0x34e044);}var headers={'Content-Type':_0xed16('0xa'),'Accept':_0xed16('0xa')};function getTicket(_0x2658ce,_0x5e8a54,_0x215c59,_0x31e146,_0x407d3c){logger[_0xed16('0xb')](_0xed16('0xc'));return request({'uri':util[_0xed16('0xd')](_0xed16('0xe'),_0x2658ce['remoteUri']),'method':'POST','body':{'ticket':_[_0xed16('0xf')]({'requester_id':_0x215c59['id'],'submitter_id':_0x5e8a54?_0x5e8a54['id']:undefined,'assignee_id':_0x5e8a54?_0x5e8a54['id']:undefined,'tags':getTags(_0x31e146[_0xed16('0x10')],_0xed16('0x11')),'subject':intUtil[_0xed16('0x12')](_0x31e146['Subjects'],_0x407d3c,'\x20'),'description':intUtil[_0xed16('0x12')](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a')}},getCustomFields(_0x31e146['Fields'],_0x407d3c))}})[_0xed16('0x14')](function(_0x3d6213){logger[_0xed16('0xb')](_0xed16('0x15'));return _0x3d6213['ticket'];});}function getUser(_0x55d918,_0x12e241){if(intUtil[_0xed16('0x16')](_0x12e241)){logger[_0xed16('0xb')](_0xed16('0x17'),_0x12e241);return request({'uri':util[_0xed16('0xd')](_0xed16('0x18'),_0x55d918['remoteUri']),'qs':{'query':util[_0xed16('0xd')](_0xed16('0x19'),_0x12e241)}})[_0xed16('0x14')](function(_0x48dabf){if(_0x48dabf[_0xed16('0x1a')]){logger['info']('Agent\x20found!');return _[_0xed16('0x1b')](_0x48dabf[_0xed16('0x1c')],{'email':_0x12e241,'role':_0xed16('0x1d')});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x55d918['remoteUri'])})[_0xed16('0x14')](function(_0xcaace9){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0xcaace9[_0xed16('0x20')];});}});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format'](_0xed16('0x21'),_0x55d918[_0xed16('0x22')])})[_0xed16('0x14')](function(_0x17d47b){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0x17d47b['user'];});}}function getEndUser(_0x57a25a,_0x41af63,_0x5c5020){logger[_0xed16('0xb')]('Searching\x20enduser\x20with\x20phone',_0x5c5020);return request({'uri':util[_0xed16('0xd')]('%s/search.json',_0x57a25a[_0xed16('0x22')]),'qs':{'query':util['format'](_0xed16('0x23'),_0x5c5020)}})[_0xed16('0x14')](function(_0x5145b6){var _0x276a65;if(_0x5145b6['results'][_0xed16('0x24')]){_0x5145b6[_0xed16('0x1c')]=_[_0xed16('0x25')](_0x5145b6['results'],{'suspended':![],'role':'end-user'});if(_0x5145b6[_0xed16('0x1c')][_0xed16('0x24')]){_0x276a65=_[_0xed16('0x26')](_0x5145b6[_0xed16('0x1c')]);}}if(_0x276a65){logger[_0xed16('0xb')](_0xed16('0x27'));return _0x276a65;}else{logger[_0xed16('0xb')](_0xed16('0x28'));return request({'uri':util['format'](_0xed16('0x29'),_0x57a25a[_0xed16('0x22')]),'method':_0xed16('0x2a'),'body':{'user':{'role':_0xed16('0x2b'),'name':util[_0xed16('0xd')](_0xed16('0x2c'),_0x41af63||_0x5c5020),'phone':_0x5c5020}}})[_0xed16('0x14')](function(_0x1278e4){logger['info'](_0xed16('0x2d'));return _0x1278e4[_0xed16('0x20')];});}});}function getAuth(_0x567a4a){var _0x351637;if(_0x567a4a['authType']===_0xed16('0x2e')){_0x351637=util[_0xed16('0xd')]('%s:%s',_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x2e')]);}else if(_0x567a4a[_0xed16('0x30')]===_0xed16('0x31')){_0x351637=util['format'](_0xed16('0x32'),_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x351637)[_0xed16('0x33')](_0xed16('0x34')));}function request(_0x3b1dc2){logger[_0xed16('0x35')]('[HTTP]',JSON[_0xed16('0x36')](_0x3b1dc2));return rp(_[_0xed16('0x6')](_0x3b1dc2,{'method':_0xed16('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1b6c8e,_0x1c2f5b){var _0x369ea4=[];if(_0x1b6c8e&&_0x1b6c8e[_0xed16('0x24')]>0x0){_0x369ea4=_[_0xed16('0x38')](_0x1b6c8e,_0x1c2f5b);}return _0x369ea4;}function getCustomFields(_0xe21e8,_0x57e097){var _0x27f387=[];var _0x5860a0={'custom_fields':[]};if(_0xe21e8[_0xed16('0x24')]>0x0){_[_0xed16('0x39')](_0xe21e8,function(_0x4acb4a){if(_[_0xed16('0x3a')]([_0xed16('0x3b'),_0xed16('0x3c')],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x3e')]&&!_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0x4acb4a[_0xed16('0x3e')][_0xed16('0x40')]()]=_0x4acb4a[_0xed16('0x41')][_0xed16('0x33')]();}else if(_[_0xed16('0x3a')]([_0xed16('0x3b'),'picklist'],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x4acb4a[_0xed16('0x41')]['toString']()});}else if(_0x4acb4a[_0xed16('0x3d')]===_0xed16('0x45')&&_0x4acb4a['variableName']&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x46')]]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a[_0xed16('0x42')],'value':_0x57e097[_0x4acb4a[_0xed16('0x46')]][_0xed16('0x33')]()});}else if(_0x4acb4a[_0xed16('0x3d')]==='customVariable'&&_0x4acb4a['Variable']&&_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')]&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')][_0xed16('0x40')]()]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x57e097[_0x4acb4a['Variable'][_0xed16('0x11')][_0xed16('0x40')]()][_0xed16('0x33')]()});}});}return _0x5860a0;}exports['queue']=function(_0x350128,_0x48a1e1,_0x220d2a,_0x1d2f4f,_0x5ad458,_0x19b614){var _0x2fbfa1,_0x5c4001;_0x19b614[_0xed16('0x22')]=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x22')]);_0x19b614['serverUrl']=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x48')]);if(_0x5ad458&&_0x5ad458[_0xed16('0x49')]){logger[_0xed16('0xb')](_0xed16('0x4a'),'Recording\x20is\x20enabled!');_0x48a1e1[_0xed16('0x4b')]=util[_0xed16('0xd')](_0xed16('0x4c'),_0x19b614[_0xed16('0x48')],_0x48a1e1[_0xed16('0x4d')],md5(_0x48a1e1[_0xed16('0x4d')]));}else{_0x48a1e1[_0xed16('0x4b')]='';}headers[_0xed16('0x4e')]=getAuth(_0x19b614);return getUser(_0x19b614,_0x1d2f4f['email'])[_0xed16('0x14')](function(_0x125eb5){_0x2fbfa1=_0x125eb5;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x2fbfa1['id']);return getEndUser(_0x19b614,_0x48a1e1[_0xed16('0x50')],_0x48a1e1[_0xed16('0x51')]);})['then'](function(_0x4a39ec){_0x5c4001=_0x4a39ec;logger[_0xed16('0xb')](_0xed16('0x52'),_0x5c4001['id']);return getTicket(_0x19b614,_0x2fbfa1,_0x5c4001,_0x220d2a,_0x48a1e1);})[_0xed16('0x14')](function(_0x35b418){if(_0x35b418){logger['info'](_0xed16('0x53'),_0x35b418['id']);switch(_0x19b614[_0xed16('0x3d')]){case'integrationTab':logger[_0xed16('0xb')](_0xed16('0x4a'),_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x19b614[_0xed16('0x22')],_0x2fbfa1['id'],_0x35b418['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info']('[QUEUE]',_0xed16('0x57'));emit(util['format']('user:%s',_0x1d2f4f[_0xed16('0x11')]),_0xed16('0x58'),{'uri':util['format'](_0xed16('0x59'),_0x19b614['remoteUri'][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x35b418['id'])});break;default:logger['error'](_0xed16('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xed16('0x5c')](function(_0x561a0c){logger[_0xed16('0x5d')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xed16('0x5e')](_0x561a0c,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x5f')]=function(_0x1e3b26,_0xa42fff,_0x3fd972,_0x30ab11,_0x30b51e,_0x5c9898,_0x4a5e63){var _0xa5a5d8,_0x3443ae;_0x5c9898[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x5c9898[_0xed16('0x22')]);_0x5c9898['serverUrl']=intUtil['stripTrailingSlash'](_0x5c9898['serverUrl']);if(_0x4a5e63&&_0x4a5e63['recordingFormat']&&_0x4a5e63[_0xed16('0x61')]!=='none'){logger[_0xed16('0xb')](_0xed16('0x62'),_0xed16('0x63'));_0xa42fff['recordingURL']=util[_0xed16('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c9898[_0xed16('0x48')],_0xa42fff['uniqueid'],md5(_0xa42fff[_0xed16('0x4d')]));}headers[_0xed16('0x4e')]=getAuth(_0x5c9898);return getUser(_0x5c9898,_0x30ab11[_0xed16('0x64')])[_0xed16('0x14')](function(_0x4846e1){_0xa5a5d8=_0x4846e1;logger[_0xed16('0xb')]('The\x20User\x20ID\x20is:',_0xa5a5d8['id']);return getEndUser(_0x5c9898,_0xa42fff[_0xed16('0x65')],_0xa42fff[_0xed16('0x66')]);})[_0xed16('0x14')](function(_0x17caea){_0x3443ae=_0x17caea;logger[_0xed16('0xb')](_0xed16('0x52'),_0x3443ae['id']);return getTicket(_0x5c9898,_0xa5a5d8,_0x3443ae,_0x3fd972,_0xa42fff);})[_0xed16('0x14')](function(_0x3a54fd){if(_0x3a54fd){logger['info']('The\x20Ticket\x20ID\x20is:',_0x3a54fd['id']);switch(_0x5c9898[_0xed16('0x3d')]){case _0xed16('0x67'):logger[_0xed16('0xb')]('[OUTBOUND]',_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x5c9898['remoteUri'],_0xa5a5d8['id'],_0x3a54fd['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info'](_0xed16('0x62'),_0xed16('0x57'));emit(util[_0xed16('0xd')]('user:%s',_0x30ab11[_0xed16('0x11')]),'trigger:browser:url',{'uri':util[_0xed16('0xd')](_0xed16('0x59'),_0x5c9898[_0xed16('0x22')][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x3a54fd['id'])});break;default:logger[_0xed16('0x5d')]('[OUTBOUND]',_0xed16('0x68'));}}})[_0xed16('0x5c')](function(_0x2c554f){logger[_0xed16('0x5d')](_0xed16('0x69'),util[_0xed16('0x5e')](_0x2c554f,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x6a')]=function(_0xf72b04,_0x571ee6,_0x533240,_0x558c04,_0x36c390,_0x4e4802){var _0x10d838,_0x2fbd0d;_0x4e4802[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x4e4802[_0xed16('0x22')]);_0x4e4802[_0xed16('0x48')]=intUtil['stripTrailingSlash'](_0x4e4802[_0xed16('0x48')]);if(_0x36c390&&_0x36c390[_0xed16('0x49')]){logger['info']('['+_0x571ee6['lastevent'][_0xed16('0x6b')]()+']',_0xed16('0x63'));_0x571ee6['recordingURL']=util[_0xed16('0xd')](_0xed16('0x4c'),_0x4e4802[_0xed16('0x48')],_0x571ee6[_0xed16('0x4d')],md5(_0x571ee6[_0xed16('0x4d')]));}else{_0x571ee6['recordingURL']='';}headers[_0xed16('0x4e')]=getAuth(_0x4e4802);return getUser(_0x4e4802)[_0xed16('0x14')](function(_0x3b381e){_0x10d838=_0x3b381e;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x10d838['id']);return getEndUser(_0x4e4802,_0x571ee6[_0xed16('0x50')],_0x571ee6['calleridnum']);})['then'](function(_0x59db45){_0x2fbd0d=_0x59db45;logger[_0xed16('0xb')](_0xed16('0x52'),_0x2fbd0d['id']);return getTicket(_0x4e4802,_0x10d838,_0x2fbd0d,_0x533240,_0x571ee6);})[_0xed16('0x14')](function(_0x19200f){if(_0x19200f){logger[_0xed16('0xb')]('The\x20Ticket\x20ID\x20is:',_0x19200f['id']);}})['catch'](function(_0x5222fc){logger['error']('['+_0x571ee6[_0xed16('0x6c')][_0xed16('0x6b')]()+']'+_0xed16('0x6d'),util[_0xed16('0x5e')](_0x5222fc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff