// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xc4a2=['password','token','%s/token:%s','username','Basic\x20%s','toString','debug','[HTTP]','defaults','GET','map','forEach','includes','string','picklist','type','customField','nameField','toLowerCase','content','idField','custom_fields','variable','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','%s/agent/tickets/%s','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','results','%s/users/me.json','remoteUri','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','authType'];(function(_0x55fc1b,_0x16d022){var _0x26257d=function(_0x5b7a91){while(--_0x5b7a91){_0x55fc1b['push'](_0x55fc1b['shift']());}};_0x26257d(++_0x16d022);}(_0xc4a2,0x1f3));var _0x2c4a=function(_0x25762b,_0x506ade){_0x25762b=_0x25762b-0x0;var _0x3f1cf4=_0xc4a2[_0x25762b];return _0x3f1cf4;};'use strict';var _=require(_0x2c4a('0x0'));var rp=require(_0x2c4a('0x1'));var md5=require(_0x2c4a('0x2'));var util=require('util');var Redis=require(_0x2c4a('0x3'));var intUtil=require(_0x2c4a('0x4'));var config=require(_0x2c4a('0x5'));var logger=require(_0x2c4a('0x6'))('zendesk');config['redis']=_['defaults'](config[_0x2c4a('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x2c4a('0x7')]));function emit(_0x10e852,_0x572392,_0x36f669){io['to'](_0x10e852)['emit'](_0x572392,_0x36f669);}var headers={'Content-Type':_0x2c4a('0x8'),'Accept':_0x2c4a('0x8')};function getTicket(_0x5f1eac,_0xa89fa2,_0x401316,_0x3df274,_0x55eb68){logger[_0x2c4a('0x9')](_0x2c4a('0xa'));return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0xc'),_0x5f1eac['remoteUri']),'method':_0x2c4a('0xd'),'body':{'ticket':_['merge']({'requester_id':_0x401316['id'],'submitter_id':_0xa89fa2?_0xa89fa2['id']:undefined,'assignee_id':_0xa89fa2?_0xa89fa2['id']:undefined,'tags':getTags(_0x3df274[_0x2c4a('0xe')],_0x2c4a('0xf')),'subject':intUtil[_0x2c4a('0x10')](_0x3df274[_0x2c4a('0x11')],_0x55eb68,'\x20'),'description':intUtil['getString'](_0x3df274['Descriptions'],_0x55eb68,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2c4a('0x10')](_0x3df274[_0x2c4a('0x12')],_0x55eb68,'\x0a')}},getCustomFields(_0x3df274[_0x2c4a('0x13')],_0x55eb68))}})[_0x2c4a('0x14')](function(_0x1faf49){logger[_0x2c4a('0x9')](_0x2c4a('0x15'));return _0x1faf49['ticket'];});}function getUser(_0x26ed2c,_0x5d52a0){if(intUtil['validateEmail'](_0x5d52a0)){logger[_0x2c4a('0x9')](_0x2c4a('0x16'),_0x5d52a0);return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x17'),_0x26ed2c['remoteUri']),'qs':{'query':util[_0x2c4a('0xb')]('type:user\x20role:agent\x20email:%s',_0x5d52a0)}})[_0x2c4a('0x14')](function(_0xcedc2f){if(_0xcedc2f[_0x2c4a('0x18')]){logger[_0x2c4a('0x9')](_0x2c4a('0x19'));return _[_0x2c4a('0x1a')](_0xcedc2f[_0x2c4a('0x1b')],{'email':_0x5d52a0,'role':'agent'});}else{logger[_0x2c4a('0x9')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x1c'),_0x26ed2c[_0x2c4a('0x1d')])})[_0x2c4a('0x14')](function(_0x5b8408){logger['info'](_0x2c4a('0x1e'));return _0x5b8408[_0x2c4a('0x1f')];});}});}else{logger['info'](_0x2c4a('0x20'));return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x1c'),_0x26ed2c[_0x2c4a('0x1d')])})[_0x2c4a('0x14')](function(_0xfcd1e3){logger[_0x2c4a('0x9')](_0x2c4a('0x1e'));return _0xfcd1e3[_0x2c4a('0x1f')];});}}function getEndUser(_0x376385,_0x455590,_0x5d4cf5){logger[_0x2c4a('0x9')](_0x2c4a('0x21'),_0x5d4cf5);return request({'uri':util['format'](_0x2c4a('0x17'),_0x376385[_0x2c4a('0x1d')]),'qs':{'query':util['format'](_0x2c4a('0x22'),_0x5d4cf5)}})[_0x2c4a('0x14')](function(_0xedac82){var _0x111c11;if(_0xedac82[_0x2c4a('0x1b')][_0x2c4a('0x23')]){_0xedac82[_0x2c4a('0x1b')]=_[_0x2c4a('0x24')](_0xedac82['results'],{'suspended':![],'role':'end-user'});if(_0xedac82[_0x2c4a('0x1b')]['length']){_0x111c11=_[_0x2c4a('0x25')](_0xedac82[_0x2c4a('0x1b')]);}}if(_0x111c11){logger[_0x2c4a('0x9')]('Enduser\x20found!');return _0x111c11;}else{logger[_0x2c4a('0x9')](_0x2c4a('0x26'));return request({'uri':util[_0x2c4a('0xb')]('%s/users.json',_0x376385[_0x2c4a('0x1d')]),'method':'POST','body':{'user':{'role':'end-user','name':util[_0x2c4a('0xb')]('Caller\x20-\x20%s',_0x455590||_0x5d4cf5),'phone':_0x5d4cf5}}})[_0x2c4a('0x14')](function(_0x44a17d){logger[_0x2c4a('0x9')](_0x2c4a('0x27'));return _0x44a17d['user'];});}});}function getAuth(_0x4ef714){var _0x1bd581;if(_0x4ef714[_0x2c4a('0x28')]===_0x2c4a('0x29')){_0x1bd581=util['format']('%s:%s',_0x4ef714['username'],_0x4ef714[_0x2c4a('0x29')]);}else if(_0x4ef714[_0x2c4a('0x28')]===_0x2c4a('0x2a')){_0x1bd581=util[_0x2c4a('0xb')](_0x2c4a('0x2b'),_0x4ef714[_0x2c4a('0x2c')],_0x4ef714['token']);}return util[_0x2c4a('0xb')](_0x2c4a('0x2d'),new Buffer(_0x1bd581)[_0x2c4a('0x2e')]('base64'));}function request(_0x53f154){logger[_0x2c4a('0x2f')](_0x2c4a('0x30'),JSON['stringify'](_0x53f154));return rp(_[_0x2c4a('0x31')](_0x53f154,{'method':_0x2c4a('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x2b930a,_0x48f810){var _0x2298b0=[];if(_0x2b930a&&_0x2b930a[_0x2c4a('0x23')]>0x0){_0x2298b0=_[_0x2c4a('0x33')](_0x2b930a,_0x48f810);}return _0x2298b0;}function getCustomFields(_0x50c8da,_0xe4288c){var _0x27001d=[];var _0x55029c={'custom_fields':[]};if(_0x50c8da[_0x2c4a('0x23')]>0x0){_[_0x2c4a('0x34')](_0x50c8da,function(_0x4ced6f){if(_[_0x2c4a('0x35')]([_0x2c4a('0x36'),_0x2c4a('0x37')],_0x4ced6f[_0x2c4a('0x38')])&&_0x4ced6f['nameField']&&!_0x4ced6f[_0x2c4a('0x39')]){_0x55029c[_0x4ced6f[_0x2c4a('0x3a')][_0x2c4a('0x3b')]()]=_0x4ced6f[_0x2c4a('0x3c')][_0x2c4a('0x2e')]();}else if(_[_0x2c4a('0x35')]([_0x2c4a('0x36'),_0x2c4a('0x37')],_0x4ced6f[_0x2c4a('0x38')])&&_0x4ced6f[_0x2c4a('0x3d')]&&_0x4ced6f[_0x2c4a('0x39')]){_0x55029c[_0x2c4a('0x3e')]['push']({'id':_0x4ced6f[_0x2c4a('0x3d')],'value':_0x4ced6f['content'][_0x2c4a('0x2e')]()});}else if(_0x4ced6f['type']===_0x2c4a('0x3f')&&_0x4ced6f[_0x2c4a('0x40')]&&_0x4ced6f[_0x2c4a('0x3d')]&&_0x4ced6f['customField']){_0xe4288c[_0x4ced6f['variableName']]&&_0x55029c[_0x2c4a('0x3e')][_0x2c4a('0x41')]({'id':_0x4ced6f[_0x2c4a('0x3d')],'value':_0xe4288c[_0x4ced6f[_0x2c4a('0x40')]][_0x2c4a('0x2e')]()});}else if(_0x4ced6f['type']===_0x2c4a('0x42')&&_0x4ced6f[_0x2c4a('0x43')]&&_0x4ced6f[_0x2c4a('0x43')][_0x2c4a('0xf')]&&_0x4ced6f[_0x2c4a('0x3d')]&&_0x4ced6f['customField']){_0xe4288c[_0x4ced6f[_0x2c4a('0x43')][_0x2c4a('0xf')][_0x2c4a('0x3b')]()]&&_0x55029c[_0x2c4a('0x3e')][_0x2c4a('0x41')]({'id':_0x4ced6f[_0x2c4a('0x3d')],'value':_0xe4288c[_0x4ced6f[_0x2c4a('0x43')]['name'][_0x2c4a('0x3b')]()][_0x2c4a('0x2e')]()});}});}return _0x55029c;}exports[_0x2c4a('0x44')]=function(_0xfba356,_0x37c11a,_0x28e6e4,_0x5c8fa7,_0x15e46a,_0x17b0c2){var _0x3b22ce,_0x48c89f;_0x17b0c2[_0x2c4a('0x1d')]=intUtil[_0x2c4a('0x45')](_0x17b0c2[_0x2c4a('0x1d')]);_0x17b0c2[_0x2c4a('0x46')]=intUtil[_0x2c4a('0x45')](_0x17b0c2['serverUrl']);if(_0x15e46a&&_0x15e46a[_0x2c4a('0x47')]){logger[_0x2c4a('0x9')](_0x2c4a('0x48'),_0x2c4a('0x49'));_0x37c11a[_0x2c4a('0x4a')]=util[_0x2c4a('0xb')](_0x2c4a('0x4b'),_0x17b0c2[_0x2c4a('0x46')],_0x37c11a[_0x2c4a('0x4c')],md5(_0x37c11a[_0x2c4a('0x4c')]));}else{_0x37c11a['recordingURL']='';}headers[_0x2c4a('0x4d')]=getAuth(_0x17b0c2);return getUser(_0x17b0c2,_0x5c8fa7[_0x2c4a('0x4e')])['then'](function(_0x526a13){_0x3b22ce=_0x526a13;logger[_0x2c4a('0x9')](_0x2c4a('0x4f'),_0x3b22ce['id']);return getEndUser(_0x17b0c2,_0x37c11a['calleridname'],_0x37c11a[_0x2c4a('0x50')]);})[_0x2c4a('0x14')](function(_0x4ed827){_0x48c89f=_0x4ed827;logger[_0x2c4a('0x9')](_0x2c4a('0x51'),_0x48c89f['id']);return getTicket(_0x17b0c2,_0x3b22ce,_0x48c89f,_0x28e6e4,_0x37c11a);})[_0x2c4a('0x14')](function(_0x43b8ee){if(_0x43b8ee){logger['info'](_0x2c4a('0x52'),_0x43b8ee['id']);switch(_0x17b0c2[_0x2c4a('0x38')]){case _0x2c4a('0x53'):logger[_0x2c4a('0x9')](_0x2c4a('0x48'),_0x2c4a('0x54'));return request({'uri':util[_0x2c4a('0xb')](_0x2c4a('0x55'),_0x17b0c2[_0x2c4a('0x1d')],_0x3b22ce['id'],_0x43b8ee['id']),'method':_0x2c4a('0xd')});case _0x2c4a('0x56'):logger['info']('[QUEUE]',_0x2c4a('0x57'));emit(util['format'](_0x2c4a('0x58'),_0x5c8fa7[_0x2c4a('0xf')]),_0x2c4a('0x59'),{'uri':util[_0x2c4a('0xb')]('%s/agent/tickets/%s',_0x17b0c2[_0x2c4a('0x1d')][_0x2c4a('0x5a')](_0x2c4a('0x5b'),''),_0x43b8ee['id'])});break;default:logger['error'](_0x2c4a('0x48'),_0x2c4a('0x5c'));}}})['catch'](function(_0x574106){logger[_0x2c4a('0x5d')](_0x2c4a('0x5e'),util[_0x2c4a('0x5f')](_0x574106,{'showHidden':!![],'depth':null}));});};exports[_0x2c4a('0x60')]=function(_0x31589c,_0x492ac7,_0x3e525a,_0x1cef74,_0x3a7c91,_0x3359c4,_0x1be10f){var _0x448d9f,_0x31c2fa;_0x3359c4[_0x2c4a('0x1d')]=intUtil[_0x2c4a('0x45')](_0x3359c4[_0x2c4a('0x1d')]);_0x3359c4[_0x2c4a('0x46')]=intUtil['stripTrailingSlash'](_0x3359c4[_0x2c4a('0x46')]);if(_0x1be10f&&_0x1be10f[_0x2c4a('0x61')]&&_0x1be10f[_0x2c4a('0x61')]!==_0x2c4a('0x62')){logger['info'](_0x2c4a('0x63'),_0x2c4a('0x49'));_0x492ac7[_0x2c4a('0x4a')]=util[_0x2c4a('0xb')](_0x2c4a('0x4b'),_0x3359c4[_0x2c4a('0x46')],_0x492ac7[_0x2c4a('0x4c')],md5(_0x492ac7[_0x2c4a('0x4c')]));}headers[_0x2c4a('0x4d')]=getAuth(_0x3359c4);return getUser(_0x3359c4,_0x1cef74[_0x2c4a('0x4e')])['then'](function(_0x16c7a5){_0x448d9f=_0x16c7a5;logger['info'](_0x2c4a('0x4f'),_0x448d9f['id']);return getEndUser(_0x3359c4,_0x492ac7[_0x2c4a('0x64')],_0x492ac7['destcalleridnum']);})[_0x2c4a('0x14')](function(_0x606c9f){_0x31c2fa=_0x606c9f;logger[_0x2c4a('0x9')](_0x2c4a('0x51'),_0x31c2fa['id']);return getTicket(_0x3359c4,_0x448d9f,_0x31c2fa,_0x3e525a,_0x492ac7);})[_0x2c4a('0x14')](function(_0x2fec02){if(_0x2fec02){logger[_0x2c4a('0x9')]('The\x20Ticket\x20ID\x20is:',_0x2fec02['id']);switch(_0x3359c4[_0x2c4a('0x38')]){case _0x2c4a('0x53'):logger[_0x2c4a('0x9')](_0x2c4a('0x63'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format'](_0x2c4a('0x55'),_0x3359c4[_0x2c4a('0x1d')],_0x448d9f['id'],_0x2fec02['id']),'method':_0x2c4a('0xd')});case _0x2c4a('0x56'):logger['info'](_0x2c4a('0x63'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x2c4a('0xb')](_0x2c4a('0x58'),_0x1cef74[_0x2c4a('0xf')]),'trigger:browser:url',{'uri':util['format'](_0x2c4a('0x65'),_0x3359c4[_0x2c4a('0x1d')][_0x2c4a('0x5a')](_0x2c4a('0x5b'),''),_0x2fec02['id'])});break;default:logger[_0x2c4a('0x5d')]('[OUTBOUND]',_0x2c4a('0x5c'));}}})[_0x2c4a('0x66')](function(_0x2b1388){logger[_0x2c4a('0x5d')](_0x2c4a('0x67'),util[_0x2c4a('0x5f')](_0x2b1388,{'showHidden':!![],'depth':null}));});};exports[_0x2c4a('0x68')]=function(_0x57dae0,_0x2cff67,_0x5b0a1b,_0x261aa1,_0xd723b7,_0x18add1){var _0x2b64cf,_0xee805f;_0x18add1['remoteUri']=intUtil[_0x2c4a('0x45')](_0x18add1['remoteUri']);_0x18add1[_0x2c4a('0x46')]=intUtil[_0x2c4a('0x45')](_0x18add1['serverUrl']);if(_0xd723b7&&_0xd723b7[_0x2c4a('0x47')]){logger['info']('['+_0x2cff67[_0x2c4a('0x69')][_0x2c4a('0x6a')]()+']',_0x2c4a('0x49'));_0x2cff67['recordingURL']=util['format'](_0x2c4a('0x4b'),_0x18add1[_0x2c4a('0x46')],_0x2cff67[_0x2c4a('0x4c')],md5(_0x2cff67[_0x2c4a('0x4c')]));}else{_0x2cff67['recordingURL']='';}headers['Authorization']=getAuth(_0x18add1);return getUser(_0x18add1)[_0x2c4a('0x14')](function(_0x2e9f8c){_0x2b64cf=_0x2e9f8c;logger['info'](_0x2c4a('0x4f'),_0x2b64cf['id']);return getEndUser(_0x18add1,_0x2cff67['calleridname'],_0x2cff67[_0x2c4a('0x50')]);})[_0x2c4a('0x14')](function(_0x2ff87e){_0xee805f=_0x2ff87e;logger[_0x2c4a('0x9')](_0x2c4a('0x51'),_0xee805f['id']);return getTicket(_0x18add1,_0x2b64cf,_0xee805f,_0x5b0a1b,_0x2cff67);})[_0x2c4a('0x14')](function(_0xa35b3d){if(_0xa35b3d){logger[_0x2c4a('0x9')](_0x2c4a('0x52'),_0xa35b3d['id']);}})[_0x2c4a('0x66')](function(_0x134f04){logger['error']('['+_0x2cff67[_0x2c4a('0x69')][_0x2c4a('0x6a')]()+']'+_0x2c4a('0x6b'),util[_0x2c4a('0x5f')](_0x134f04,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd16e=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','inspect','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','zendesk','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','remoteUri','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','toString','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0x2e5c3c,_0x5717c7){var _0x5d19ba=function(_0x38f029){while(--_0x38f029){_0x2e5c3c['push'](_0x2e5c3c['shift']());}};_0x5d19ba(++_0x5717c7);}(_0xd16e,0xfe));var _0xed16=function(_0x3d81a3,_0x90e2e7){_0x3d81a3=_0x3d81a3-0x0;var _0x1ef4f6=_0xd16e[_0x3d81a3];return _0x1ef4f6;};'use strict';var _=require(_0xed16('0x0'));var rp=require(_0xed16('0x1'));var md5=require('md5');var util=require(_0xed16('0x2'));var Redis=require(_0xed16('0x3'));var intUtil=require(_0xed16('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xed16('0x5'));config['redis']=_[_0xed16('0x6')](config['redis'],{'host':_0xed16('0x7'),'port':0x18eb});var io=require(_0xed16('0x8'))(new Redis(config['redis']));function emit(_0x32bd62,_0x271099,_0x34e044){io['to'](_0x32bd62)[_0xed16('0x9')](_0x271099,_0x34e044);}var headers={'Content-Type':_0xed16('0xa'),'Accept':_0xed16('0xa')};function getTicket(_0x2658ce,_0x5e8a54,_0x215c59,_0x31e146,_0x407d3c){logger[_0xed16('0xb')](_0xed16('0xc'));return request({'uri':util[_0xed16('0xd')](_0xed16('0xe'),_0x2658ce['remoteUri']),'method':'POST','body':{'ticket':_[_0xed16('0xf')]({'requester_id':_0x215c59['id'],'submitter_id':_0x5e8a54?_0x5e8a54['id']:undefined,'assignee_id':_0x5e8a54?_0x5e8a54['id']:undefined,'tags':getTags(_0x31e146[_0xed16('0x10')],_0xed16('0x11')),'subject':intUtil[_0xed16('0x12')](_0x31e146['Subjects'],_0x407d3c,'\x20'),'description':intUtil[_0xed16('0x12')](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a')}},getCustomFields(_0x31e146['Fields'],_0x407d3c))}})[_0xed16('0x14')](function(_0x3d6213){logger[_0xed16('0xb')](_0xed16('0x15'));return _0x3d6213['ticket'];});}function getUser(_0x55d918,_0x12e241){if(intUtil[_0xed16('0x16')](_0x12e241)){logger[_0xed16('0xb')](_0xed16('0x17'),_0x12e241);return request({'uri':util[_0xed16('0xd')](_0xed16('0x18'),_0x55d918['remoteUri']),'qs':{'query':util[_0xed16('0xd')](_0xed16('0x19'),_0x12e241)}})[_0xed16('0x14')](function(_0x48dabf){if(_0x48dabf[_0xed16('0x1a')]){logger['info']('Agent\x20found!');return _[_0xed16('0x1b')](_0x48dabf[_0xed16('0x1c')],{'email':_0x12e241,'role':_0xed16('0x1d')});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x55d918['remoteUri'])})[_0xed16('0x14')](function(_0xcaace9){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0xcaace9[_0xed16('0x20')];});}});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format'](_0xed16('0x21'),_0x55d918[_0xed16('0x22')])})[_0xed16('0x14')](function(_0x17d47b){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0x17d47b['user'];});}}function getEndUser(_0x57a25a,_0x41af63,_0x5c5020){logger[_0xed16('0xb')]('Searching\x20enduser\x20with\x20phone',_0x5c5020);return request({'uri':util[_0xed16('0xd')]('%s/search.json',_0x57a25a[_0xed16('0x22')]),'qs':{'query':util['format'](_0xed16('0x23'),_0x5c5020)}})[_0xed16('0x14')](function(_0x5145b6){var _0x276a65;if(_0x5145b6['results'][_0xed16('0x24')]){_0x5145b6[_0xed16('0x1c')]=_[_0xed16('0x25')](_0x5145b6['results'],{'suspended':![],'role':'end-user'});if(_0x5145b6[_0xed16('0x1c')][_0xed16('0x24')]){_0x276a65=_[_0xed16('0x26')](_0x5145b6[_0xed16('0x1c')]);}}if(_0x276a65){logger[_0xed16('0xb')](_0xed16('0x27'));return _0x276a65;}else{logger[_0xed16('0xb')](_0xed16('0x28'));return request({'uri':util['format'](_0xed16('0x29'),_0x57a25a[_0xed16('0x22')]),'method':_0xed16('0x2a'),'body':{'user':{'role':_0xed16('0x2b'),'name':util[_0xed16('0xd')](_0xed16('0x2c'),_0x41af63||_0x5c5020),'phone':_0x5c5020}}})[_0xed16('0x14')](function(_0x1278e4){logger['info'](_0xed16('0x2d'));return _0x1278e4[_0xed16('0x20')];});}});}function getAuth(_0x567a4a){var _0x351637;if(_0x567a4a['authType']===_0xed16('0x2e')){_0x351637=util[_0xed16('0xd')]('%s:%s',_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x2e')]);}else if(_0x567a4a[_0xed16('0x30')]===_0xed16('0x31')){_0x351637=util['format'](_0xed16('0x32'),_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x351637)[_0xed16('0x33')](_0xed16('0x34')));}function request(_0x3b1dc2){logger[_0xed16('0x35')]('[HTTP]',JSON[_0xed16('0x36')](_0x3b1dc2));return rp(_[_0xed16('0x6')](_0x3b1dc2,{'method':_0xed16('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1b6c8e,_0x1c2f5b){var _0x369ea4=[];if(_0x1b6c8e&&_0x1b6c8e[_0xed16('0x24')]>0x0){_0x369ea4=_[_0xed16('0x38')](_0x1b6c8e,_0x1c2f5b);}return _0x369ea4;}function getCustomFields(_0xe21e8,_0x57e097){var _0x27f387=[];var _0x5860a0={'custom_fields':[]};if(_0xe21e8[_0xed16('0x24')]>0x0){_[_0xed16('0x39')](_0xe21e8,function(_0x4acb4a){if(_[_0xed16('0x3a')]([_0xed16('0x3b'),_0xed16('0x3c')],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x3e')]&&!_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0x4acb4a[_0xed16('0x3e')][_0xed16('0x40')]()]=_0x4acb4a[_0xed16('0x41')][_0xed16('0x33')]();}else if(_[_0xed16('0x3a')]([_0xed16('0x3b'),'picklist'],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x4acb4a[_0xed16('0x41')]['toString']()});}else if(_0x4acb4a[_0xed16('0x3d')]===_0xed16('0x45')&&_0x4acb4a['variableName']&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x46')]]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a[_0xed16('0x42')],'value':_0x57e097[_0x4acb4a[_0xed16('0x46')]][_0xed16('0x33')]()});}else if(_0x4acb4a[_0xed16('0x3d')]==='customVariable'&&_0x4acb4a['Variable']&&_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')]&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')][_0xed16('0x40')]()]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x57e097[_0x4acb4a['Variable'][_0xed16('0x11')][_0xed16('0x40')]()][_0xed16('0x33')]()});}});}return _0x5860a0;}exports['queue']=function(_0x350128,_0x48a1e1,_0x220d2a,_0x1d2f4f,_0x5ad458,_0x19b614){var _0x2fbfa1,_0x5c4001;_0x19b614[_0xed16('0x22')]=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x22')]);_0x19b614['serverUrl']=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x48')]);if(_0x5ad458&&_0x5ad458[_0xed16('0x49')]){logger[_0xed16('0xb')](_0xed16('0x4a'),'Recording\x20is\x20enabled!');_0x48a1e1[_0xed16('0x4b')]=util[_0xed16('0xd')](_0xed16('0x4c'),_0x19b614[_0xed16('0x48')],_0x48a1e1[_0xed16('0x4d')],md5(_0x48a1e1[_0xed16('0x4d')]));}else{_0x48a1e1[_0xed16('0x4b')]='';}headers[_0xed16('0x4e')]=getAuth(_0x19b614);return getUser(_0x19b614,_0x1d2f4f['email'])[_0xed16('0x14')](function(_0x125eb5){_0x2fbfa1=_0x125eb5;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x2fbfa1['id']);return getEndUser(_0x19b614,_0x48a1e1[_0xed16('0x50')],_0x48a1e1[_0xed16('0x51')]);})['then'](function(_0x4a39ec){_0x5c4001=_0x4a39ec;logger[_0xed16('0xb')](_0xed16('0x52'),_0x5c4001['id']);return getTicket(_0x19b614,_0x2fbfa1,_0x5c4001,_0x220d2a,_0x48a1e1);})[_0xed16('0x14')](function(_0x35b418){if(_0x35b418){logger['info'](_0xed16('0x53'),_0x35b418['id']);switch(_0x19b614[_0xed16('0x3d')]){case'integrationTab':logger[_0xed16('0xb')](_0xed16('0x4a'),_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x19b614[_0xed16('0x22')],_0x2fbfa1['id'],_0x35b418['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info']('[QUEUE]',_0xed16('0x57'));emit(util['format']('user:%s',_0x1d2f4f[_0xed16('0x11')]),_0xed16('0x58'),{'uri':util['format'](_0xed16('0x59'),_0x19b614['remoteUri'][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x35b418['id'])});break;default:logger['error'](_0xed16('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xed16('0x5c')](function(_0x561a0c){logger[_0xed16('0x5d')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xed16('0x5e')](_0x561a0c,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x5f')]=function(_0x1e3b26,_0xa42fff,_0x3fd972,_0x30ab11,_0x30b51e,_0x5c9898,_0x4a5e63){var _0xa5a5d8,_0x3443ae;_0x5c9898[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x5c9898[_0xed16('0x22')]);_0x5c9898['serverUrl']=intUtil['stripTrailingSlash'](_0x5c9898['serverUrl']);if(_0x4a5e63&&_0x4a5e63['recordingFormat']&&_0x4a5e63[_0xed16('0x61')]!=='none'){logger[_0xed16('0xb')](_0xed16('0x62'),_0xed16('0x63'));_0xa42fff['recordingURL']=util[_0xed16('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c9898[_0xed16('0x48')],_0xa42fff['uniqueid'],md5(_0xa42fff[_0xed16('0x4d')]));}headers[_0xed16('0x4e')]=getAuth(_0x5c9898);return getUser(_0x5c9898,_0x30ab11[_0xed16('0x64')])[_0xed16('0x14')](function(_0x4846e1){_0xa5a5d8=_0x4846e1;logger[_0xed16('0xb')]('The\x20User\x20ID\x20is:',_0xa5a5d8['id']);return getEndUser(_0x5c9898,_0xa42fff[_0xed16('0x65')],_0xa42fff[_0xed16('0x66')]);})[_0xed16('0x14')](function(_0x17caea){_0x3443ae=_0x17caea;logger[_0xed16('0xb')](_0xed16('0x52'),_0x3443ae['id']);return getTicket(_0x5c9898,_0xa5a5d8,_0x3443ae,_0x3fd972,_0xa42fff);})[_0xed16('0x14')](function(_0x3a54fd){if(_0x3a54fd){logger['info']('The\x20Ticket\x20ID\x20is:',_0x3a54fd['id']);switch(_0x5c9898[_0xed16('0x3d')]){case _0xed16('0x67'):logger[_0xed16('0xb')]('[OUTBOUND]',_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x5c9898['remoteUri'],_0xa5a5d8['id'],_0x3a54fd['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info'](_0xed16('0x62'),_0xed16('0x57'));emit(util[_0xed16('0xd')]('user:%s',_0x30ab11[_0xed16('0x11')]),'trigger:browser:url',{'uri':util[_0xed16('0xd')](_0xed16('0x59'),_0x5c9898[_0xed16('0x22')][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x3a54fd['id'])});break;default:logger[_0xed16('0x5d')]('[OUTBOUND]',_0xed16('0x68'));}}})[_0xed16('0x5c')](function(_0x2c554f){logger[_0xed16('0x5d')](_0xed16('0x69'),util[_0xed16('0x5e')](_0x2c554f,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x6a')]=function(_0xf72b04,_0x571ee6,_0x533240,_0x558c04,_0x36c390,_0x4e4802){var _0x10d838,_0x2fbd0d;_0x4e4802[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x4e4802[_0xed16('0x22')]);_0x4e4802[_0xed16('0x48')]=intUtil['stripTrailingSlash'](_0x4e4802[_0xed16('0x48')]);if(_0x36c390&&_0x36c390[_0xed16('0x49')]){logger['info']('['+_0x571ee6['lastevent'][_0xed16('0x6b')]()+']',_0xed16('0x63'));_0x571ee6['recordingURL']=util[_0xed16('0xd')](_0xed16('0x4c'),_0x4e4802[_0xed16('0x48')],_0x571ee6[_0xed16('0x4d')],md5(_0x571ee6[_0xed16('0x4d')]));}else{_0x571ee6['recordingURL']='';}headers[_0xed16('0x4e')]=getAuth(_0x4e4802);return getUser(_0x4e4802)[_0xed16('0x14')](function(_0x3b381e){_0x10d838=_0x3b381e;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x10d838['id']);return getEndUser(_0x4e4802,_0x571ee6[_0xed16('0x50')],_0x571ee6['calleridnum']);})['then'](function(_0x59db45){_0x2fbd0d=_0x59db45;logger[_0xed16('0xb')](_0xed16('0x52'),_0x2fbd0d['id']);return getTicket(_0x4e4802,_0x10d838,_0x2fbd0d,_0x533240,_0x571ee6);})[_0xed16('0x14')](function(_0x19200f){if(_0x19200f){logger[_0xed16('0xb')]('The\x20Ticket\x20ID\x20is:',_0x19200f['id']);}})['catch'](function(_0x5222fc){logger['error']('['+_0x571ee6[_0xed16('0x6c')][_0xed16('0x6b')]()+']'+_0xed16('0x6d'),util[_0xed16('0x5e')](_0x5222fc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff