// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe821=['calleridname','calleridnum','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','results','length','filter','end-user','first','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','defaults','GET','forEach','type','string','customField','content','idField','custom_fields','variable','variableName','push','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','outbound','recordingFormat','none','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','[OUTBOUND]','newTab','Zendesk\x20account\x20type\x20not\x20recognized','inspect','unmanaged','lastevent'];(function(_0x55fa03,_0xcb96c2){var _0x2cd7cd=function(_0x56611f){while(--_0x56611f){_0x55fa03['push'](_0x55fa03['shift']());}};_0x2cd7cd(++_0xcb96c2);}(_0xe821,0x140));var _0x1e82=function(_0x4f9a25,_0x185795){_0x4f9a25=_0x4f9a25-0x0;var _0x4989e3=_0xe821[_0x4f9a25];return _0x4989e3;};'use strict';var _=require(_0x1e82('0x0'));var rp=require(_0x1e82('0x1'));var md5=require('md5');var util=require(_0x1e82('0x2'));var Redis=require(_0x1e82('0x3'));var intUtil=require(_0x1e82('0x4'));var config=require(_0x1e82('0x5'));var logger=require(_0x1e82('0x6'))('zendesk');config[_0x1e82('0x7')]=_['defaults'](config['redis'],{'host':_0x1e82('0x8'),'port':0x18eb});var io=require(_0x1e82('0x9'))(new Redis(config['redis']));function emit(_0xf2e848,_0x161b18,_0x53454f){io['to'](_0xf2e848)[_0x1e82('0xa')](_0x161b18,_0x53454f);}var headers={'Content-Type':_0x1e82('0xb'),'Accept':_0x1e82('0xb')};function getTicket(_0x59b0ba,_0x376a94,_0x344f0a,_0x4a61f1,_0x341ad8){logger[_0x1e82('0xc')](_0x1e82('0xd'));return request({'uri':util[_0x1e82('0xe')]('%s/tickets.json',_0x59b0ba[_0x1e82('0xf')]),'method':_0x1e82('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x344f0a['id'],'submitter_id':_0x376a94?_0x376a94['id']:undefined,'assignee_id':_0x376a94?_0x376a94['id']:undefined,'tags':getTags(_0x4a61f1[_0x1e82('0x11')],_0x1e82('0x12')),'subject':intUtil[_0x1e82('0x13')](_0x4a61f1[_0x1e82('0x14')],_0x341ad8,'\x20'),'description':intUtil[_0x1e82('0x13')](_0x4a61f1['Descriptions'],_0x341ad8,'\x0a'),'comment':{'public':![],'body':intUtil[_0x1e82('0x13')](_0x4a61f1[_0x1e82('0x15')],_0x341ad8,'\x0a')}},getCustomFields(_0x4a61f1[_0x1e82('0x16')],_0x341ad8))}})[_0x1e82('0x17')](function(_0x55bf70){logger['info'](_0x1e82('0x18'));return _0x55bf70['ticket'];});}function getUser(_0x5acdac,_0x448b72){if(intUtil[_0x1e82('0x19')](_0x448b72)){logger[_0x1e82('0xc')](_0x1e82('0x1a'),_0x448b72);return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x1b'),_0x5acdac[_0x1e82('0xf')]),'qs':{'query':util[_0x1e82('0xe')](_0x1e82('0x1c'),_0x448b72)}})[_0x1e82('0x17')](function(_0x54d890){if(_0x54d890[_0x1e82('0x1d')]){logger[_0x1e82('0xc')](_0x1e82('0x1e'));return _[_0x1e82('0x1f')](_0x54d890['results'],{'email':_0x448b72,'role':_0x1e82('0x20')});}else{logger[_0x1e82('0xc')](_0x1e82('0x21'));return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x22'),_0x5acdac['remoteUri'])})[_0x1e82('0x17')](function(_0x2c5655){logger[_0x1e82('0xc')]('Admin\x20account\x20selected.');return _0x2c5655[_0x1e82('0x23')];});}});}else{logger[_0x1e82('0xc')](_0x1e82('0x21'));return request({'uri':util[_0x1e82('0xe')]('%s/users/me.json',_0x5acdac[_0x1e82('0xf')])})[_0x1e82('0x17')](function(_0x4d544e){logger[_0x1e82('0xc')](_0x1e82('0x24'));return _0x4d544e[_0x1e82('0x23')];});}}function getEndUser(_0x33e62b,_0x3c18ac,_0x3b6160){logger[_0x1e82('0xc')](_0x1e82('0x25'),_0x3b6160);return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x1b'),_0x33e62b[_0x1e82('0xf')]),'qs':{'query':util[_0x1e82('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3b6160)}})[_0x1e82('0x17')](function(_0x6f7398){var _0x24e59f;if(_0x6f7398[_0x1e82('0x26')][_0x1e82('0x27')]){_0x6f7398[_0x1e82('0x26')]=_[_0x1e82('0x28')](_0x6f7398[_0x1e82('0x26')],{'suspended':![],'role':_0x1e82('0x29')});if(_0x6f7398[_0x1e82('0x26')][_0x1e82('0x27')]){_0x24e59f=_[_0x1e82('0x2a')](_0x6f7398[_0x1e82('0x26')]);}}if(_0x24e59f){logger[_0x1e82('0xc')]('Enduser\x20found!');return _0x24e59f;}else{logger[_0x1e82('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x2b'),_0x33e62b['remoteUri']),'method':_0x1e82('0x10'),'body':{'user':{'role':_0x1e82('0x29'),'name':util[_0x1e82('0xe')](_0x1e82('0x2c'),_0x3c18ac||_0x3b6160),'phone':_0x3b6160}}})[_0x1e82('0x17')](function(_0x15766e){logger[_0x1e82('0xc')](_0x1e82('0x2d'));return _0x15766e[_0x1e82('0x23')];});}});}function getAuth(_0x284973){var _0x294514;if(_0x284973[_0x1e82('0x2e')]===_0x1e82('0x2f')){_0x294514=util['format']('%s:%s',_0x284973[_0x1e82('0x30')],_0x284973['password']);}else if(_0x284973['authType']===_0x1e82('0x31')){_0x294514=util['format'](_0x1e82('0x32'),_0x284973['username'],_0x284973[_0x1e82('0x31')]);}return util['format'](_0x1e82('0x33'),new Buffer(_0x294514)[_0x1e82('0x34')](_0x1e82('0x35')));}function request(_0x4c20d1){logger[_0x1e82('0x36')]('[HTTP]',JSON[_0x1e82('0x37')](_0x4c20d1));return rp(_[_0x1e82('0x38')](_0x4c20d1,{'method':_0x1e82('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x3afae1,_0x1cda27){var _0x3dd53d=[];if(_0x3afae1&&_0x3afae1['length']>0x0){_0x3dd53d=_['map'](_0x3afae1,_0x1cda27);}return _0x3dd53d;}function getCustomFields(_0x66dc76,_0x4f8d65){var _0x589cf2=[];var _0x473d11={'custom_fields':[]};if(_0x66dc76['length']>0x0){_[_0x1e82('0x3a')](_0x66dc76,function(_0x489df1){if(_0x489df1[_0x1e82('0x3b')]===_0x1e82('0x3c')&&_0x489df1['nameField']&&!_0x489df1[_0x1e82('0x3d')]){_0x473d11[_0x489df1['nameField']['toLowerCase']()]=_0x489df1[_0x1e82('0x3e')][_0x1e82('0x34')]();}else if(_0x489df1[_0x1e82('0x3b')]===_0x1e82('0x3c')&&_0x489df1[_0x1e82('0x3f')]&&_0x489df1[_0x1e82('0x3d')]){_0x473d11[_0x1e82('0x40')]['push']({'id':_0x489df1[_0x1e82('0x3f')],'value':_0x489df1[_0x1e82('0x3e')][_0x1e82('0x34')]()});}else if(_0x489df1[_0x1e82('0x3b')]===_0x1e82('0x41')&&_0x489df1[_0x1e82('0x42')]&&_0x489df1[_0x1e82('0x3f')]&&_0x489df1['customField']){_0x4f8d65[_0x489df1[_0x1e82('0x42')]]&&_0x473d11[_0x1e82('0x40')][_0x1e82('0x43')]({'id':_0x489df1[_0x1e82('0x3f')],'value':_0x4f8d65[_0x489df1[_0x1e82('0x42')]][_0x1e82('0x34')]()});}else if(_0x489df1[_0x1e82('0x3b')]==='customVariable'&&_0x489df1[_0x1e82('0x44')]&&_0x489df1[_0x1e82('0x44')]['name']&&_0x489df1[_0x1e82('0x3f')]&&_0x489df1[_0x1e82('0x3d')]){_0x4f8d65[_0x489df1[_0x1e82('0x44')]['name'][_0x1e82('0x45')]()]&&_0x473d11[_0x1e82('0x40')][_0x1e82('0x43')]({'id':_0x489df1[_0x1e82('0x3f')],'value':_0x4f8d65[_0x489df1[_0x1e82('0x44')][_0x1e82('0x12')]['toLowerCase']()]['toString']()});}});}return _0x473d11;}exports[_0x1e82('0x46')]=function(_0x2fce2b,_0xb81fe8,_0x32c2bb,_0x3a08b4,_0x4189c9,_0x32d2d4){var _0x30b088,_0x335b84;_0x32d2d4[_0x1e82('0xf')]=intUtil[_0x1e82('0x47')](_0x32d2d4[_0x1e82('0xf')]);_0x32d2d4[_0x1e82('0x48')]=intUtil[_0x1e82('0x47')](_0x32d2d4[_0x1e82('0x48')]);if(_0x4189c9&&_0x4189c9[_0x1e82('0x49')]){logger[_0x1e82('0xc')](_0x1e82('0x4a'),'Recording\x20is\x20enabled!');_0xb81fe8[_0x1e82('0x4b')]=util[_0x1e82('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x32d2d4['serverUrl'],_0xb81fe8[_0x1e82('0x4c')],md5(_0xb81fe8[_0x1e82('0x4c')]));}else{_0xb81fe8[_0x1e82('0x4b')]='';}headers[_0x1e82('0x4d')]=getAuth(_0x32d2d4);return getUser(_0x32d2d4,_0x3a08b4['email'])[_0x1e82('0x17')](function(_0x44eb8e){_0x30b088=_0x44eb8e;logger[_0x1e82('0xc')]('The\x20User\x20ID\x20is:',_0x30b088['id']);return getEndUser(_0x32d2d4,_0xb81fe8['calleridname'],_0xb81fe8['calleridnum']);})[_0x1e82('0x17')](function(_0x19765d){_0x335b84=_0x19765d;logger[_0x1e82('0xc')](_0x1e82('0x4e'),_0x335b84['id']);return getTicket(_0x32d2d4,_0x30b088,_0x335b84,_0x32c2bb,_0xb81fe8);})[_0x1e82('0x17')](function(_0xa325b9){if(_0xa325b9){logger[_0x1e82('0xc')](_0x1e82('0x4f'),_0xa325b9['id']);switch(_0x32d2d4[_0x1e82('0x3b')]){case'integrationTab':logger[_0x1e82('0xc')](_0x1e82('0x4a'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x50'),_0x32d2d4[_0x1e82('0xf')],_0x30b088['id'],_0xa325b9['id']),'method':_0x1e82('0x10')});case'newTab':logger[_0x1e82('0xc')](_0x1e82('0x4a'),_0x1e82('0x51'));emit(util[_0x1e82('0xe')](_0x1e82('0x52'),_0x3a08b4[_0x1e82('0x12')]),_0x1e82('0x53'),{'uri':util['format'](_0x1e82('0x54'),_0x32d2d4[_0x1e82('0xf')][_0x1e82('0x55')](_0x1e82('0x56'),''),_0xa325b9['id'])});break;default:logger['error']('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x1e82('0x57')](function(_0x2741d3){logger[_0x1e82('0x58')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x2741d3,{'showHidden':!![],'depth':null}));});};exports[_0x1e82('0x59')]=function(_0x1dea8e,_0x175427,_0x436094,_0x4e1e4a,_0xf5ab62,_0x45d2ef,_0x48344c){var _0x147238,_0x4193ae;_0x45d2ef['remoteUri']=intUtil['stripTrailingSlash'](_0x45d2ef[_0x1e82('0xf')]);_0x45d2ef[_0x1e82('0x48')]=intUtil['stripTrailingSlash'](_0x45d2ef[_0x1e82('0x48')]);if(_0x48344c&&_0x48344c[_0x1e82('0x5a')]&&_0x48344c[_0x1e82('0x5a')]!==_0x1e82('0x5b')){logger['info']('[OUTBOUND]',_0x1e82('0x5c'));_0x175427[_0x1e82('0x4b')]=util[_0x1e82('0xe')](_0x1e82('0x5d'),_0x45d2ef['serverUrl'],_0x175427[_0x1e82('0x4c')],md5(_0x175427[_0x1e82('0x4c')]));}headers[_0x1e82('0x4d')]=getAuth(_0x45d2ef);return getUser(_0x45d2ef,_0x4e1e4a[_0x1e82('0x5e')])[_0x1e82('0x17')](function(_0x113b21){_0x147238=_0x113b21;logger[_0x1e82('0xc')](_0x1e82('0x5f'),_0x147238['id']);return getEndUser(_0x45d2ef,_0x175427[_0x1e82('0x60')],_0x175427[_0x1e82('0x61')]);})[_0x1e82('0x17')](function(_0x40a58d){_0x4193ae=_0x40a58d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4193ae['id']);return getTicket(_0x45d2ef,_0x147238,_0x4193ae,_0x436094,_0x175427);})['then'](function(_0x173456){if(_0x173456){logger[_0x1e82('0xc')](_0x1e82('0x4f'),_0x173456['id']);switch(_0x45d2ef['type']){case'integrationTab':logger[_0x1e82('0xc')](_0x1e82('0x62'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x50'),_0x45d2ef[_0x1e82('0xf')],_0x147238['id'],_0x173456['id']),'method':'POST'});case _0x1e82('0x63'):logger[_0x1e82('0xc')](_0x1e82('0x62'),_0x1e82('0x51'));emit(util[_0x1e82('0xe')](_0x1e82('0x52'),_0x4e1e4a[_0x1e82('0x12')]),_0x1e82('0x53'),{'uri':util['format'](_0x1e82('0x54'),_0x45d2ef['remoteUri']['replace'](_0x1e82('0x56'),''),_0x173456['id'])});break;default:logger[_0x1e82('0x58')](_0x1e82('0x62'),_0x1e82('0x64'));}}})[_0x1e82('0x57')](function(_0x3369ce){logger[_0x1e82('0x58')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x1e82('0x65')](_0x3369ce,{'showHidden':!![],'depth':null}));});};exports[_0x1e82('0x66')]=function(_0x1e1ae7,_0x44f5ad,_0x3ef573,_0x363734,_0x2a2afd,_0x3e0e9d){var _0x14c53c,_0x4f3133;_0x3e0e9d[_0x1e82('0xf')]=intUtil[_0x1e82('0x47')](_0x3e0e9d[_0x1e82('0xf')]);_0x3e0e9d[_0x1e82('0x48')]=intUtil['stripTrailingSlash'](_0x3e0e9d[_0x1e82('0x48')]);if(_0x2a2afd&&_0x2a2afd['monitor_format']){logger[_0x1e82('0xc')]('['+_0x44f5ad[_0x1e82('0x67')]['toUpperCase']()+']',_0x1e82('0x5c'));_0x44f5ad[_0x1e82('0x4b')]=util[_0x1e82('0xe')](_0x1e82('0x5d'),_0x3e0e9d['serverUrl'],_0x44f5ad[_0x1e82('0x4c')],md5(_0x44f5ad[_0x1e82('0x4c')]));}else{_0x44f5ad['recordingURL']='';}headers[_0x1e82('0x4d')]=getAuth(_0x3e0e9d);return getUser(_0x3e0e9d)[_0x1e82('0x17')](function(_0x23d8fc){_0x14c53c=_0x23d8fc;logger[_0x1e82('0xc')](_0x1e82('0x5f'),_0x14c53c['id']);return getEndUser(_0x3e0e9d,_0x44f5ad[_0x1e82('0x68')],_0x44f5ad[_0x1e82('0x69')]);})[_0x1e82('0x17')](function(_0x5c515e){_0x4f3133=_0x5c515e;logger[_0x1e82('0xc')](_0x1e82('0x4e'),_0x4f3133['id']);return getTicket(_0x3e0e9d,_0x14c53c,_0x4f3133,_0x3ef573,_0x44f5ad);})[_0x1e82('0x17')](function(_0x40d17c){if(_0x40d17c){logger[_0x1e82('0xc')]('The\x20Ticket\x20ID\x20is:',_0x40d17c['id']);}})['catch'](function(_0xb6c962){logger['error']('['+_0x44f5ad[_0x1e82('0x67')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x1e82('0x65')](_0xb6c962,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd16e=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','inspect','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','zendesk','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','remoteUri','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','toString','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0x2e5c3c,_0x5717c7){var _0x5d19ba=function(_0x38f029){while(--_0x38f029){_0x2e5c3c['push'](_0x2e5c3c['shift']());}};_0x5d19ba(++_0x5717c7);}(_0xd16e,0xfe));var _0xed16=function(_0x3d81a3,_0x90e2e7){_0x3d81a3=_0x3d81a3-0x0;var _0x1ef4f6=_0xd16e[_0x3d81a3];return _0x1ef4f6;};'use strict';var _=require(_0xed16('0x0'));var rp=require(_0xed16('0x1'));var md5=require('md5');var util=require(_0xed16('0x2'));var Redis=require(_0xed16('0x3'));var intUtil=require(_0xed16('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xed16('0x5'));config['redis']=_[_0xed16('0x6')](config['redis'],{'host':_0xed16('0x7'),'port':0x18eb});var io=require(_0xed16('0x8'))(new Redis(config['redis']));function emit(_0x32bd62,_0x271099,_0x34e044){io['to'](_0x32bd62)[_0xed16('0x9')](_0x271099,_0x34e044);}var headers={'Content-Type':_0xed16('0xa'),'Accept':_0xed16('0xa')};function getTicket(_0x2658ce,_0x5e8a54,_0x215c59,_0x31e146,_0x407d3c){logger[_0xed16('0xb')](_0xed16('0xc'));return request({'uri':util[_0xed16('0xd')](_0xed16('0xe'),_0x2658ce['remoteUri']),'method':'POST','body':{'ticket':_[_0xed16('0xf')]({'requester_id':_0x215c59['id'],'submitter_id':_0x5e8a54?_0x5e8a54['id']:undefined,'assignee_id':_0x5e8a54?_0x5e8a54['id']:undefined,'tags':getTags(_0x31e146[_0xed16('0x10')],_0xed16('0x11')),'subject':intUtil[_0xed16('0x12')](_0x31e146['Subjects'],_0x407d3c,'\x20'),'description':intUtil[_0xed16('0x12')](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a')}},getCustomFields(_0x31e146['Fields'],_0x407d3c))}})[_0xed16('0x14')](function(_0x3d6213){logger[_0xed16('0xb')](_0xed16('0x15'));return _0x3d6213['ticket'];});}function getUser(_0x55d918,_0x12e241){if(intUtil[_0xed16('0x16')](_0x12e241)){logger[_0xed16('0xb')](_0xed16('0x17'),_0x12e241);return request({'uri':util[_0xed16('0xd')](_0xed16('0x18'),_0x55d918['remoteUri']),'qs':{'query':util[_0xed16('0xd')](_0xed16('0x19'),_0x12e241)}})[_0xed16('0x14')](function(_0x48dabf){if(_0x48dabf[_0xed16('0x1a')]){logger['info']('Agent\x20found!');return _[_0xed16('0x1b')](_0x48dabf[_0xed16('0x1c')],{'email':_0x12e241,'role':_0xed16('0x1d')});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x55d918['remoteUri'])})[_0xed16('0x14')](function(_0xcaace9){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0xcaace9[_0xed16('0x20')];});}});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format'](_0xed16('0x21'),_0x55d918[_0xed16('0x22')])})[_0xed16('0x14')](function(_0x17d47b){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0x17d47b['user'];});}}function getEndUser(_0x57a25a,_0x41af63,_0x5c5020){logger[_0xed16('0xb')]('Searching\x20enduser\x20with\x20phone',_0x5c5020);return request({'uri':util[_0xed16('0xd')]('%s/search.json',_0x57a25a[_0xed16('0x22')]),'qs':{'query':util['format'](_0xed16('0x23'),_0x5c5020)}})[_0xed16('0x14')](function(_0x5145b6){var _0x276a65;if(_0x5145b6['results'][_0xed16('0x24')]){_0x5145b6[_0xed16('0x1c')]=_[_0xed16('0x25')](_0x5145b6['results'],{'suspended':![],'role':'end-user'});if(_0x5145b6[_0xed16('0x1c')][_0xed16('0x24')]){_0x276a65=_[_0xed16('0x26')](_0x5145b6[_0xed16('0x1c')]);}}if(_0x276a65){logger[_0xed16('0xb')](_0xed16('0x27'));return _0x276a65;}else{logger[_0xed16('0xb')](_0xed16('0x28'));return request({'uri':util['format'](_0xed16('0x29'),_0x57a25a[_0xed16('0x22')]),'method':_0xed16('0x2a'),'body':{'user':{'role':_0xed16('0x2b'),'name':util[_0xed16('0xd')](_0xed16('0x2c'),_0x41af63||_0x5c5020),'phone':_0x5c5020}}})[_0xed16('0x14')](function(_0x1278e4){logger['info'](_0xed16('0x2d'));return _0x1278e4[_0xed16('0x20')];});}});}function getAuth(_0x567a4a){var _0x351637;if(_0x567a4a['authType']===_0xed16('0x2e')){_0x351637=util[_0xed16('0xd')]('%s:%s',_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x2e')]);}else if(_0x567a4a[_0xed16('0x30')]===_0xed16('0x31')){_0x351637=util['format'](_0xed16('0x32'),_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x351637)[_0xed16('0x33')](_0xed16('0x34')));}function request(_0x3b1dc2){logger[_0xed16('0x35')]('[HTTP]',JSON[_0xed16('0x36')](_0x3b1dc2));return rp(_[_0xed16('0x6')](_0x3b1dc2,{'method':_0xed16('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1b6c8e,_0x1c2f5b){var _0x369ea4=[];if(_0x1b6c8e&&_0x1b6c8e[_0xed16('0x24')]>0x0){_0x369ea4=_[_0xed16('0x38')](_0x1b6c8e,_0x1c2f5b);}return _0x369ea4;}function getCustomFields(_0xe21e8,_0x57e097){var _0x27f387=[];var _0x5860a0={'custom_fields':[]};if(_0xe21e8[_0xed16('0x24')]>0x0){_[_0xed16('0x39')](_0xe21e8,function(_0x4acb4a){if(_[_0xed16('0x3a')]([_0xed16('0x3b'),_0xed16('0x3c')],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x3e')]&&!_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0x4acb4a[_0xed16('0x3e')][_0xed16('0x40')]()]=_0x4acb4a[_0xed16('0x41')][_0xed16('0x33')]();}else if(_[_0xed16('0x3a')]([_0xed16('0x3b'),'picklist'],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x4acb4a[_0xed16('0x41')]['toString']()});}else if(_0x4acb4a[_0xed16('0x3d')]===_0xed16('0x45')&&_0x4acb4a['variableName']&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x46')]]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a[_0xed16('0x42')],'value':_0x57e097[_0x4acb4a[_0xed16('0x46')]][_0xed16('0x33')]()});}else if(_0x4acb4a[_0xed16('0x3d')]==='customVariable'&&_0x4acb4a['Variable']&&_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')]&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')][_0xed16('0x40')]()]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x57e097[_0x4acb4a['Variable'][_0xed16('0x11')][_0xed16('0x40')]()][_0xed16('0x33')]()});}});}return _0x5860a0;}exports['queue']=function(_0x350128,_0x48a1e1,_0x220d2a,_0x1d2f4f,_0x5ad458,_0x19b614){var _0x2fbfa1,_0x5c4001;_0x19b614[_0xed16('0x22')]=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x22')]);_0x19b614['serverUrl']=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x48')]);if(_0x5ad458&&_0x5ad458[_0xed16('0x49')]){logger[_0xed16('0xb')](_0xed16('0x4a'),'Recording\x20is\x20enabled!');_0x48a1e1[_0xed16('0x4b')]=util[_0xed16('0xd')](_0xed16('0x4c'),_0x19b614[_0xed16('0x48')],_0x48a1e1[_0xed16('0x4d')],md5(_0x48a1e1[_0xed16('0x4d')]));}else{_0x48a1e1[_0xed16('0x4b')]='';}headers[_0xed16('0x4e')]=getAuth(_0x19b614);return getUser(_0x19b614,_0x1d2f4f['email'])[_0xed16('0x14')](function(_0x125eb5){_0x2fbfa1=_0x125eb5;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x2fbfa1['id']);return getEndUser(_0x19b614,_0x48a1e1[_0xed16('0x50')],_0x48a1e1[_0xed16('0x51')]);})['then'](function(_0x4a39ec){_0x5c4001=_0x4a39ec;logger[_0xed16('0xb')](_0xed16('0x52'),_0x5c4001['id']);return getTicket(_0x19b614,_0x2fbfa1,_0x5c4001,_0x220d2a,_0x48a1e1);})[_0xed16('0x14')](function(_0x35b418){if(_0x35b418){logger['info'](_0xed16('0x53'),_0x35b418['id']);switch(_0x19b614[_0xed16('0x3d')]){case'integrationTab':logger[_0xed16('0xb')](_0xed16('0x4a'),_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x19b614[_0xed16('0x22')],_0x2fbfa1['id'],_0x35b418['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info']('[QUEUE]',_0xed16('0x57'));emit(util['format']('user:%s',_0x1d2f4f[_0xed16('0x11')]),_0xed16('0x58'),{'uri':util['format'](_0xed16('0x59'),_0x19b614['remoteUri'][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x35b418['id'])});break;default:logger['error'](_0xed16('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xed16('0x5c')](function(_0x561a0c){logger[_0xed16('0x5d')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xed16('0x5e')](_0x561a0c,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x5f')]=function(_0x1e3b26,_0xa42fff,_0x3fd972,_0x30ab11,_0x30b51e,_0x5c9898,_0x4a5e63){var _0xa5a5d8,_0x3443ae;_0x5c9898[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x5c9898[_0xed16('0x22')]);_0x5c9898['serverUrl']=intUtil['stripTrailingSlash'](_0x5c9898['serverUrl']);if(_0x4a5e63&&_0x4a5e63['recordingFormat']&&_0x4a5e63[_0xed16('0x61')]!=='none'){logger[_0xed16('0xb')](_0xed16('0x62'),_0xed16('0x63'));_0xa42fff['recordingURL']=util[_0xed16('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c9898[_0xed16('0x48')],_0xa42fff['uniqueid'],md5(_0xa42fff[_0xed16('0x4d')]));}headers[_0xed16('0x4e')]=getAuth(_0x5c9898);return getUser(_0x5c9898,_0x30ab11[_0xed16('0x64')])[_0xed16('0x14')](function(_0x4846e1){_0xa5a5d8=_0x4846e1;logger[_0xed16('0xb')]('The\x20User\x20ID\x20is:',_0xa5a5d8['id']);return getEndUser(_0x5c9898,_0xa42fff[_0xed16('0x65')],_0xa42fff[_0xed16('0x66')]);})[_0xed16('0x14')](function(_0x17caea){_0x3443ae=_0x17caea;logger[_0xed16('0xb')](_0xed16('0x52'),_0x3443ae['id']);return getTicket(_0x5c9898,_0xa5a5d8,_0x3443ae,_0x3fd972,_0xa42fff);})[_0xed16('0x14')](function(_0x3a54fd){if(_0x3a54fd){logger['info']('The\x20Ticket\x20ID\x20is:',_0x3a54fd['id']);switch(_0x5c9898[_0xed16('0x3d')]){case _0xed16('0x67'):logger[_0xed16('0xb')]('[OUTBOUND]',_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x5c9898['remoteUri'],_0xa5a5d8['id'],_0x3a54fd['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info'](_0xed16('0x62'),_0xed16('0x57'));emit(util[_0xed16('0xd')]('user:%s',_0x30ab11[_0xed16('0x11')]),'trigger:browser:url',{'uri':util[_0xed16('0xd')](_0xed16('0x59'),_0x5c9898[_0xed16('0x22')][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x3a54fd['id'])});break;default:logger[_0xed16('0x5d')]('[OUTBOUND]',_0xed16('0x68'));}}})[_0xed16('0x5c')](function(_0x2c554f){logger[_0xed16('0x5d')](_0xed16('0x69'),util[_0xed16('0x5e')](_0x2c554f,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x6a')]=function(_0xf72b04,_0x571ee6,_0x533240,_0x558c04,_0x36c390,_0x4e4802){var _0x10d838,_0x2fbd0d;_0x4e4802[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x4e4802[_0xed16('0x22')]);_0x4e4802[_0xed16('0x48')]=intUtil['stripTrailingSlash'](_0x4e4802[_0xed16('0x48')]);if(_0x36c390&&_0x36c390[_0xed16('0x49')]){logger['info']('['+_0x571ee6['lastevent'][_0xed16('0x6b')]()+']',_0xed16('0x63'));_0x571ee6['recordingURL']=util[_0xed16('0xd')](_0xed16('0x4c'),_0x4e4802[_0xed16('0x48')],_0x571ee6[_0xed16('0x4d')],md5(_0x571ee6[_0xed16('0x4d')]));}else{_0x571ee6['recordingURL']='';}headers[_0xed16('0x4e')]=getAuth(_0x4e4802);return getUser(_0x4e4802)[_0xed16('0x14')](function(_0x3b381e){_0x10d838=_0x3b381e;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x10d838['id']);return getEndUser(_0x4e4802,_0x571ee6[_0xed16('0x50')],_0x571ee6['calleridnum']);})['then'](function(_0x59db45){_0x2fbd0d=_0x59db45;logger[_0xed16('0xb')](_0xed16('0x52'),_0x2fbd0d['id']);return getTicket(_0x4e4802,_0x10d838,_0x2fbd0d,_0x533240,_0x571ee6);})[_0xed16('0x14')](function(_0x19200f){if(_0x19200f){logger[_0xed16('0xb')]('The\x20Ticket\x20ID\x20is:',_0x19200f['id']);}})['catch'](function(_0x5222fc){logger['error']('['+_0x571ee6[_0xed16('0x6c')][_0xed16('0x6b')]()+']'+_0xed16('0x6d'),util[_0xed16('0x5e')](_0x5222fc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff