// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xef67=['/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','Authorization','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','%s/tickets.json','remoteUri','POST','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','results','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','%s/token:%s','token','Basic\x20%s','toString','base64','debug','stringify','GET','forEach','string','type','customField','nameField','toLowerCase','content','includes','picklist','idField','push','variable','variableName','custom_fields','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','uniqueid','recordingURL','email','calleridname','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace'];(function(_0x3e112d,_0x2bb132){var _0x531c31=function(_0x1954bc){while(--_0x1954bc){_0x3e112d['push'](_0x3e112d['shift']());}};_0x531c31(++_0x2bb132);}(_0xef67,0x1ec));var _0x7ef6=function(_0x4d7a70,_0x2d3bfa){_0x4d7a70=_0x4d7a70-0x0;var _0x3aafbb=_0xef67[_0x4d7a70];return _0x3aafbb;};'use strict';var _=require(_0x7ef6('0x0'));var rp=require(_0x7ef6('0x1'));var md5=require(_0x7ef6('0x2'));var util=require(_0x7ef6('0x3'));var Redis=require(_0x7ef6('0x4'));var intUtil=require('./util');var config=require(_0x7ef6('0x5'));var logger=require(_0x7ef6('0x6'))('zendesk');config[_0x7ef6('0x7')]=_[_0x7ef6('0x8')](config[_0x7ef6('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x7ef6('0x9'))(new Redis(config['redis']));function emit(_0x45947b,_0x2a7ddb,_0x5606b2){io['to'](_0x45947b)[_0x7ef6('0xa')](_0x2a7ddb,_0x5606b2);}var headers={'Content-Type':'application/json','Accept':_0x7ef6('0xb')};function getTicket(_0x5f282d,_0x50bbba,_0x203f45,_0x171697,_0x4784ad){logger[_0x7ef6('0xc')]('Creating\x20new\x20ticket...');return request({'uri':util['format'](_0x7ef6('0xd'),_0x5f282d[_0x7ef6('0xe')]),'method':_0x7ef6('0xf'),'body':{'ticket':_[_0x7ef6('0x10')]({'requester_id':_0x203f45['id'],'submitter_id':_0x50bbba?_0x50bbba['id']:undefined,'assignee_id':_0x50bbba?_0x50bbba['id']:undefined,'tags':getTags(_0x171697['Tags'],_0x7ef6('0x11')),'subject':intUtil[_0x7ef6('0x12')](_0x171697[_0x7ef6('0x13')],_0x4784ad,'\x20'),'description':intUtil[_0x7ef6('0x12')](_0x171697[_0x7ef6('0x14')],_0x4784ad,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x171697[_0x7ef6('0x14')],_0x4784ad,'\x0a')}},getCustomFields(_0x171697[_0x7ef6('0x15')],_0x4784ad))}})[_0x7ef6('0x16')](function(_0x401397){logger['info'](_0x7ef6('0x17'));return _0x401397[_0x7ef6('0x18')];});}function getUser(_0x13749e,_0x760f29){if(intUtil[_0x7ef6('0x19')](_0x760f29)){logger[_0x7ef6('0xc')](_0x7ef6('0x1a'),_0x760f29);return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x1c'),_0x13749e[_0x7ef6('0xe')]),'qs':{'query':util[_0x7ef6('0x1b')](_0x7ef6('0x1d'),_0x760f29)}})[_0x7ef6('0x16')](function(_0x30db3a){if(_0x30db3a['count']){logger[_0x7ef6('0xc')](_0x7ef6('0x1e'));return _[_0x7ef6('0x1f')](_0x30db3a['results'],{'email':_0x760f29,'role':_0x7ef6('0x20')});}else{logger['info'](_0x7ef6('0x21'));return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x22'),_0x13749e['remoteUri'])})[_0x7ef6('0x16')](function(_0x400d17){logger['info'](_0x7ef6('0x23'));return _0x400d17[_0x7ef6('0x24')];});}});}else{logger[_0x7ef6('0xc')](_0x7ef6('0x21'));return request({'uri':util['format'](_0x7ef6('0x22'),_0x13749e['remoteUri'])})['then'](function(_0x8a8abe){logger['info'](_0x7ef6('0x23'));return _0x8a8abe[_0x7ef6('0x24')];});}}function getEndUser(_0x154d13,_0x21b7b2,_0x2c705d){logger[_0x7ef6('0xc')](_0x7ef6('0x25'),_0x2c705d);return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x1c'),_0x154d13[_0x7ef6('0xe')]),'qs':{'query':util[_0x7ef6('0x1b')](_0x7ef6('0x26'),_0x2c705d)}})['then'](function(_0x4c8b63){var _0x361ecb;if(_0x4c8b63['results'][_0x7ef6('0x27')]){_0x4c8b63[_0x7ef6('0x28')]=_[_0x7ef6('0x29')](_0x4c8b63[_0x7ef6('0x28')],{'suspended':![],'role':_0x7ef6('0x2a')});if(_0x4c8b63[_0x7ef6('0x28')]['length']){_0x361ecb=_[_0x7ef6('0x2b')](_0x4c8b63[_0x7ef6('0x28')]);}}if(_0x361ecb){logger[_0x7ef6('0xc')](_0x7ef6('0x2c'));return _0x361ecb;}else{logger[_0x7ef6('0xc')](_0x7ef6('0x2d'));return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x2e'),_0x154d13[_0x7ef6('0xe')]),'method':_0x7ef6('0xf'),'body':{'user':{'role':_0x7ef6('0x2a'),'name':util['format'](_0x7ef6('0x2f'),_0x21b7b2||_0x2c705d),'phone':_0x2c705d}}})[_0x7ef6('0x16')](function(_0x1e99c0){logger[_0x7ef6('0xc')](_0x7ef6('0x30'));return _0x1e99c0[_0x7ef6('0x24')];});}});}function getAuth(_0x3f5993){var _0x58857a;if(_0x3f5993[_0x7ef6('0x31')]===_0x7ef6('0x32')){_0x58857a=util['format']('%s:%s',_0x3f5993[_0x7ef6('0x33')],_0x3f5993['password']);}else if(_0x3f5993[_0x7ef6('0x31')]==='token'){_0x58857a=util[_0x7ef6('0x1b')](_0x7ef6('0x34'),_0x3f5993['username'],_0x3f5993[_0x7ef6('0x35')]);}return util[_0x7ef6('0x1b')](_0x7ef6('0x36'),new Buffer(_0x58857a)[_0x7ef6('0x37')](_0x7ef6('0x38')));}function request(_0xada8f1){logger[_0x7ef6('0x39')]('[HTTP]',JSON[_0x7ef6('0x3a')](_0xada8f1));return rp(_[_0x7ef6('0x8')](_0xada8f1,{'method':_0x7ef6('0x3b'),'headers':headers,'json':!![]}));}function getTags(_0x3333ab,_0x4685a5){var _0x4cf4fa=[];if(_0x3333ab&&_0x3333ab['length']>0x0){_0x4cf4fa=_['map'](_0x3333ab,_0x4685a5);}return _0x4cf4fa;}function getCustomFields(_0x493dd1,_0x1ef610){var _0x31cbab=[];var _0x3f0a43={'custom_fields':[]};if(_0x493dd1[_0x7ef6('0x27')]>0x0){_[_0x7ef6('0x3c')](_0x493dd1,function(_0xd8fb69){if(_['includes']([_0x7ef6('0x3d'),'picklist'],_0xd8fb69[_0x7ef6('0x3e')])&&_0xd8fb69['nameField']&&!_0xd8fb69[_0x7ef6('0x3f')]){_0x3f0a43[_0xd8fb69[_0x7ef6('0x40')][_0x7ef6('0x41')]()]=_0xd8fb69[_0x7ef6('0x42')][_0x7ef6('0x37')]();}else if(_[_0x7ef6('0x43')]([_0x7ef6('0x3d'),_0x7ef6('0x44')],_0xd8fb69['type'])&&_0xd8fb69[_0x7ef6('0x45')]&&_0xd8fb69[_0x7ef6('0x3f')]){_0x3f0a43['custom_fields'][_0x7ef6('0x46')]({'id':_0xd8fb69[_0x7ef6('0x45')],'value':_0xd8fb69['content'][_0x7ef6('0x37')]()});}else if(_0xd8fb69[_0x7ef6('0x3e')]===_0x7ef6('0x47')&&_0xd8fb69[_0x7ef6('0x48')]&&_0xd8fb69[_0x7ef6('0x45')]&&_0xd8fb69[_0x7ef6('0x3f')]){_0x1ef610[_0xd8fb69['variableName']]&&_0x3f0a43[_0x7ef6('0x49')][_0x7ef6('0x46')]({'id':_0xd8fb69[_0x7ef6('0x45')],'value':_0x1ef610[_0xd8fb69[_0x7ef6('0x48')]]['toString']()});}else if(_0xd8fb69[_0x7ef6('0x3e')]===_0x7ef6('0x4a')&&_0xd8fb69[_0x7ef6('0x4b')]&&_0xd8fb69[_0x7ef6('0x4b')][_0x7ef6('0x11')]&&_0xd8fb69[_0x7ef6('0x45')]&&_0xd8fb69['customField']){_0x1ef610[_0xd8fb69[_0x7ef6('0x4b')][_0x7ef6('0x11')][_0x7ef6('0x41')]()]&&_0x3f0a43[_0x7ef6('0x49')][_0x7ef6('0x46')]({'id':_0xd8fb69[_0x7ef6('0x45')],'value':_0x1ef610[_0xd8fb69[_0x7ef6('0x4b')][_0x7ef6('0x11')][_0x7ef6('0x41')]()][_0x7ef6('0x37')]()});}});}return _0x3f0a43;}exports['queue']=function(_0x40a62e,_0x1c6cba,_0xb85f5d,_0x528586,_0x13e2ab,_0x16ff12){var _0x2dd6c8,_0x52e173;_0x16ff12[_0x7ef6('0xe')]=intUtil[_0x7ef6('0x4c')](_0x16ff12[_0x7ef6('0xe')]);_0x16ff12['serverUrl']=intUtil[_0x7ef6('0x4c')](_0x16ff12[_0x7ef6('0x4d')]);if(_0x13e2ab&&_0x13e2ab[_0x7ef6('0x4e')]){logger[_0x7ef6('0xc')](_0x7ef6('0x4f'),_0x7ef6('0x50'));_0x1c6cba['recordingURL']=util[_0x7ef6('0x1b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x16ff12['serverUrl'],_0x1c6cba[_0x7ef6('0x51')],md5(_0x1c6cba['uniqueid']));}else{_0x1c6cba[_0x7ef6('0x52')]='';}headers['Authorization']=getAuth(_0x16ff12);return getUser(_0x16ff12,_0x528586[_0x7ef6('0x53')])[_0x7ef6('0x16')](function(_0x3f30fb){_0x2dd6c8=_0x3f30fb;logger[_0x7ef6('0xc')]('The\x20User\x20ID\x20is:',_0x2dd6c8['id']);return getEndUser(_0x16ff12,_0x1c6cba[_0x7ef6('0x54')],_0x1c6cba['calleridnum']);})[_0x7ef6('0x16')](function(_0x2a4ecf){_0x52e173=_0x2a4ecf;logger[_0x7ef6('0xc')]('The\x20Enduser\x20ID\x20is:',_0x52e173['id']);return getTicket(_0x16ff12,_0x2dd6c8,_0x52e173,_0xb85f5d,_0x1c6cba);})[_0x7ef6('0x16')](function(_0x3d2518){if(_0x3d2518){logger[_0x7ef6('0xc')]('The\x20Ticket\x20ID\x20is:',_0x3d2518['id']);switch(_0x16ff12['type']){case _0x7ef6('0x55'):logger[_0x7ef6('0xc')](_0x7ef6('0x4f'),_0x7ef6('0x56'));return request({'uri':util['format'](_0x7ef6('0x57'),_0x16ff12[_0x7ef6('0xe')],_0x2dd6c8['id'],_0x3d2518['id']),'method':_0x7ef6('0xf')});case _0x7ef6('0x58'):logger[_0x7ef6('0xc')]('[QUEUE]',_0x7ef6('0x59'));emit(util[_0x7ef6('0x1b')](_0x7ef6('0x5a'),_0x528586[_0x7ef6('0x11')]),'trigger:browser:url',{'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x5b'),_0x16ff12[_0x7ef6('0xe')][_0x7ef6('0x5c')](_0x7ef6('0x5d'),''),_0x3d2518['id'])});break;default:logger[_0x7ef6('0x5e')](_0x7ef6('0x4f'),_0x7ef6('0x5f'));}}})[_0x7ef6('0x60')](function(_0x379f97){logger['error'](_0x7ef6('0x61'),util[_0x7ef6('0x62')](_0x379f97,{'showHidden':!![],'depth':null}));});};exports[_0x7ef6('0x63')]=function(_0x3d28ab,_0x1623f9,_0x29f3bc,_0x5522f4,_0x24faf0,_0x5dc105,_0x461082){var _0x57b710,_0x3d1abd;_0x5dc105[_0x7ef6('0xe')]=intUtil[_0x7ef6('0x4c')](_0x5dc105['remoteUri']);_0x5dc105[_0x7ef6('0x4d')]=intUtil[_0x7ef6('0x4c')](_0x5dc105[_0x7ef6('0x4d')]);if(_0x461082&&_0x461082[_0x7ef6('0x64')]&&_0x461082[_0x7ef6('0x64')]!==_0x7ef6('0x65')){logger[_0x7ef6('0xc')]('[OUTBOUND]',_0x7ef6('0x50'));_0x1623f9[_0x7ef6('0x52')]=util[_0x7ef6('0x1b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5dc105[_0x7ef6('0x4d')],_0x1623f9[_0x7ef6('0x51')],md5(_0x1623f9[_0x7ef6('0x51')]));}headers[_0x7ef6('0x66')]=getAuth(_0x5dc105);return getUser(_0x5dc105,_0x5522f4['email'])[_0x7ef6('0x16')](function(_0x68bbe1){_0x57b710=_0x68bbe1;logger[_0x7ef6('0xc')](_0x7ef6('0x67'),_0x57b710['id']);return getEndUser(_0x5dc105,_0x1623f9[_0x7ef6('0x68')],_0x1623f9[_0x7ef6('0x69')]);})[_0x7ef6('0x16')](function(_0x437812){_0x3d1abd=_0x437812;logger['info'](_0x7ef6('0x6a'),_0x3d1abd['id']);return getTicket(_0x5dc105,_0x57b710,_0x3d1abd,_0x29f3bc,_0x1623f9);})['then'](function(_0x1867d0){if(_0x1867d0){logger['info'](_0x7ef6('0x6b'),_0x1867d0['id']);switch(_0x5dc105[_0x7ef6('0x3e')]){case'integrationTab':logger['info'](_0x7ef6('0x6c'),_0x7ef6('0x56'));return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x57'),_0x5dc105[_0x7ef6('0xe')],_0x57b710['id'],_0x1867d0['id']),'method':_0x7ef6('0xf')});case'newTab':logger[_0x7ef6('0xc')](_0x7ef6('0x6c'),_0x7ef6('0x59'));emit(util[_0x7ef6('0x1b')](_0x7ef6('0x5a'),_0x5522f4['name']),_0x7ef6('0x6d'),{'uri':util[_0x7ef6('0x1b')]('%s/agent/tickets/%s',_0x5dc105[_0x7ef6('0xe')][_0x7ef6('0x5c')](_0x7ef6('0x5d'),''),_0x1867d0['id'])});break;default:logger[_0x7ef6('0x5e')]('[OUTBOUND]',_0x7ef6('0x5f'));}}})[_0x7ef6('0x60')](function(_0x419422){logger[_0x7ef6('0x5e')](_0x7ef6('0x6e'),util['inspect'](_0x419422,{'showHidden':!![],'depth':null}));});};exports[_0x7ef6('0x6f')]=function(_0x586e09,_0x4f46c6,_0x395adf,_0x19f968,_0x5b2eec,_0x4f7c92){var _0x1f81c3,_0x171bfe;_0x4f7c92[_0x7ef6('0xe')]=intUtil[_0x7ef6('0x4c')](_0x4f7c92[_0x7ef6('0xe')]);_0x4f7c92[_0x7ef6('0x4d')]=intUtil['stripTrailingSlash'](_0x4f7c92['serverUrl']);if(_0x5b2eec&&_0x5b2eec[_0x7ef6('0x4e')]){logger[_0x7ef6('0xc')]('['+_0x4f46c6['lastevent'][_0x7ef6('0x70')]()+']',_0x7ef6('0x50'));_0x4f46c6[_0x7ef6('0x52')]=util[_0x7ef6('0x1b')](_0x7ef6('0x71'),_0x4f7c92[_0x7ef6('0x4d')],_0x4f46c6[_0x7ef6('0x51')],md5(_0x4f46c6['uniqueid']));}else{_0x4f46c6[_0x7ef6('0x52')]='';}headers['Authorization']=getAuth(_0x4f7c92);return getUser(_0x4f7c92)[_0x7ef6('0x16')](function(_0x594a9f){_0x1f81c3=_0x594a9f;logger[_0x7ef6('0xc')](_0x7ef6('0x67'),_0x1f81c3['id']);return getEndUser(_0x4f7c92,_0x4f46c6[_0x7ef6('0x54')],_0x4f46c6[_0x7ef6('0x72')]);})[_0x7ef6('0x16')](function(_0x341d6e){_0x171bfe=_0x341d6e;logger[_0x7ef6('0xc')](_0x7ef6('0x6a'),_0x171bfe['id']);return getTicket(_0x4f7c92,_0x1f81c3,_0x171bfe,_0x395adf,_0x4f46c6);})[_0x7ef6('0x16')](function(_0x57ed9d){if(_0x57ed9d){logger[_0x7ef6('0xc')](_0x7ef6('0x6b'),_0x57ed9d['id']);}})['catch'](function(_0x184f4c){logger[_0x7ef6('0x5e')]('['+_0x4f46c6[_0x7ef6('0x73')][_0x7ef6('0x70')]()+']'+_0x7ef6('0x74'),util[_0x7ef6('0x62')](_0x184f4c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd16e=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','inspect','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','zendesk','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','remoteUri','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','toString','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0x2e5c3c,_0x5717c7){var _0x5d19ba=function(_0x38f029){while(--_0x38f029){_0x2e5c3c['push'](_0x2e5c3c['shift']());}};_0x5d19ba(++_0x5717c7);}(_0xd16e,0xfe));var _0xed16=function(_0x3d81a3,_0x90e2e7){_0x3d81a3=_0x3d81a3-0x0;var _0x1ef4f6=_0xd16e[_0x3d81a3];return _0x1ef4f6;};'use strict';var _=require(_0xed16('0x0'));var rp=require(_0xed16('0x1'));var md5=require('md5');var util=require(_0xed16('0x2'));var Redis=require(_0xed16('0x3'));var intUtil=require(_0xed16('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xed16('0x5'));config['redis']=_[_0xed16('0x6')](config['redis'],{'host':_0xed16('0x7'),'port':0x18eb});var io=require(_0xed16('0x8'))(new Redis(config['redis']));function emit(_0x32bd62,_0x271099,_0x34e044){io['to'](_0x32bd62)[_0xed16('0x9')](_0x271099,_0x34e044);}var headers={'Content-Type':_0xed16('0xa'),'Accept':_0xed16('0xa')};function getTicket(_0x2658ce,_0x5e8a54,_0x215c59,_0x31e146,_0x407d3c){logger[_0xed16('0xb')](_0xed16('0xc'));return request({'uri':util[_0xed16('0xd')](_0xed16('0xe'),_0x2658ce['remoteUri']),'method':'POST','body':{'ticket':_[_0xed16('0xf')]({'requester_id':_0x215c59['id'],'submitter_id':_0x5e8a54?_0x5e8a54['id']:undefined,'assignee_id':_0x5e8a54?_0x5e8a54['id']:undefined,'tags':getTags(_0x31e146[_0xed16('0x10')],_0xed16('0x11')),'subject':intUtil[_0xed16('0x12')](_0x31e146['Subjects'],_0x407d3c,'\x20'),'description':intUtil[_0xed16('0x12')](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a')}},getCustomFields(_0x31e146['Fields'],_0x407d3c))}})[_0xed16('0x14')](function(_0x3d6213){logger[_0xed16('0xb')](_0xed16('0x15'));return _0x3d6213['ticket'];});}function getUser(_0x55d918,_0x12e241){if(intUtil[_0xed16('0x16')](_0x12e241)){logger[_0xed16('0xb')](_0xed16('0x17'),_0x12e241);return request({'uri':util[_0xed16('0xd')](_0xed16('0x18'),_0x55d918['remoteUri']),'qs':{'query':util[_0xed16('0xd')](_0xed16('0x19'),_0x12e241)}})[_0xed16('0x14')](function(_0x48dabf){if(_0x48dabf[_0xed16('0x1a')]){logger['info']('Agent\x20found!');return _[_0xed16('0x1b')](_0x48dabf[_0xed16('0x1c')],{'email':_0x12e241,'role':_0xed16('0x1d')});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x55d918['remoteUri'])})[_0xed16('0x14')](function(_0xcaace9){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0xcaace9[_0xed16('0x20')];});}});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format'](_0xed16('0x21'),_0x55d918[_0xed16('0x22')])})[_0xed16('0x14')](function(_0x17d47b){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0x17d47b['user'];});}}function getEndUser(_0x57a25a,_0x41af63,_0x5c5020){logger[_0xed16('0xb')]('Searching\x20enduser\x20with\x20phone',_0x5c5020);return request({'uri':util[_0xed16('0xd')]('%s/search.json',_0x57a25a[_0xed16('0x22')]),'qs':{'query':util['format'](_0xed16('0x23'),_0x5c5020)}})[_0xed16('0x14')](function(_0x5145b6){var _0x276a65;if(_0x5145b6['results'][_0xed16('0x24')]){_0x5145b6[_0xed16('0x1c')]=_[_0xed16('0x25')](_0x5145b6['results'],{'suspended':![],'role':'end-user'});if(_0x5145b6[_0xed16('0x1c')][_0xed16('0x24')]){_0x276a65=_[_0xed16('0x26')](_0x5145b6[_0xed16('0x1c')]);}}if(_0x276a65){logger[_0xed16('0xb')](_0xed16('0x27'));return _0x276a65;}else{logger[_0xed16('0xb')](_0xed16('0x28'));return request({'uri':util['format'](_0xed16('0x29'),_0x57a25a[_0xed16('0x22')]),'method':_0xed16('0x2a'),'body':{'user':{'role':_0xed16('0x2b'),'name':util[_0xed16('0xd')](_0xed16('0x2c'),_0x41af63||_0x5c5020),'phone':_0x5c5020}}})[_0xed16('0x14')](function(_0x1278e4){logger['info'](_0xed16('0x2d'));return _0x1278e4[_0xed16('0x20')];});}});}function getAuth(_0x567a4a){var _0x351637;if(_0x567a4a['authType']===_0xed16('0x2e')){_0x351637=util[_0xed16('0xd')]('%s:%s',_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x2e')]);}else if(_0x567a4a[_0xed16('0x30')]===_0xed16('0x31')){_0x351637=util['format'](_0xed16('0x32'),_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x351637)[_0xed16('0x33')](_0xed16('0x34')));}function request(_0x3b1dc2){logger[_0xed16('0x35')]('[HTTP]',JSON[_0xed16('0x36')](_0x3b1dc2));return rp(_[_0xed16('0x6')](_0x3b1dc2,{'method':_0xed16('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1b6c8e,_0x1c2f5b){var _0x369ea4=[];if(_0x1b6c8e&&_0x1b6c8e[_0xed16('0x24')]>0x0){_0x369ea4=_[_0xed16('0x38')](_0x1b6c8e,_0x1c2f5b);}return _0x369ea4;}function getCustomFields(_0xe21e8,_0x57e097){var _0x27f387=[];var _0x5860a0={'custom_fields':[]};if(_0xe21e8[_0xed16('0x24')]>0x0){_[_0xed16('0x39')](_0xe21e8,function(_0x4acb4a){if(_[_0xed16('0x3a')]([_0xed16('0x3b'),_0xed16('0x3c')],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x3e')]&&!_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0x4acb4a[_0xed16('0x3e')][_0xed16('0x40')]()]=_0x4acb4a[_0xed16('0x41')][_0xed16('0x33')]();}else if(_[_0xed16('0x3a')]([_0xed16('0x3b'),'picklist'],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x4acb4a[_0xed16('0x41')]['toString']()});}else if(_0x4acb4a[_0xed16('0x3d')]===_0xed16('0x45')&&_0x4acb4a['variableName']&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x46')]]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a[_0xed16('0x42')],'value':_0x57e097[_0x4acb4a[_0xed16('0x46')]][_0xed16('0x33')]()});}else if(_0x4acb4a[_0xed16('0x3d')]==='customVariable'&&_0x4acb4a['Variable']&&_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')]&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')][_0xed16('0x40')]()]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x57e097[_0x4acb4a['Variable'][_0xed16('0x11')][_0xed16('0x40')]()][_0xed16('0x33')]()});}});}return _0x5860a0;}exports['queue']=function(_0x350128,_0x48a1e1,_0x220d2a,_0x1d2f4f,_0x5ad458,_0x19b614){var _0x2fbfa1,_0x5c4001;_0x19b614[_0xed16('0x22')]=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x22')]);_0x19b614['serverUrl']=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x48')]);if(_0x5ad458&&_0x5ad458[_0xed16('0x49')]){logger[_0xed16('0xb')](_0xed16('0x4a'),'Recording\x20is\x20enabled!');_0x48a1e1[_0xed16('0x4b')]=util[_0xed16('0xd')](_0xed16('0x4c'),_0x19b614[_0xed16('0x48')],_0x48a1e1[_0xed16('0x4d')],md5(_0x48a1e1[_0xed16('0x4d')]));}else{_0x48a1e1[_0xed16('0x4b')]='';}headers[_0xed16('0x4e')]=getAuth(_0x19b614);return getUser(_0x19b614,_0x1d2f4f['email'])[_0xed16('0x14')](function(_0x125eb5){_0x2fbfa1=_0x125eb5;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x2fbfa1['id']);return getEndUser(_0x19b614,_0x48a1e1[_0xed16('0x50')],_0x48a1e1[_0xed16('0x51')]);})['then'](function(_0x4a39ec){_0x5c4001=_0x4a39ec;logger[_0xed16('0xb')](_0xed16('0x52'),_0x5c4001['id']);return getTicket(_0x19b614,_0x2fbfa1,_0x5c4001,_0x220d2a,_0x48a1e1);})[_0xed16('0x14')](function(_0x35b418){if(_0x35b418){logger['info'](_0xed16('0x53'),_0x35b418['id']);switch(_0x19b614[_0xed16('0x3d')]){case'integrationTab':logger[_0xed16('0xb')](_0xed16('0x4a'),_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x19b614[_0xed16('0x22')],_0x2fbfa1['id'],_0x35b418['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info']('[QUEUE]',_0xed16('0x57'));emit(util['format']('user:%s',_0x1d2f4f[_0xed16('0x11')]),_0xed16('0x58'),{'uri':util['format'](_0xed16('0x59'),_0x19b614['remoteUri'][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x35b418['id'])});break;default:logger['error'](_0xed16('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xed16('0x5c')](function(_0x561a0c){logger[_0xed16('0x5d')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xed16('0x5e')](_0x561a0c,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x5f')]=function(_0x1e3b26,_0xa42fff,_0x3fd972,_0x30ab11,_0x30b51e,_0x5c9898,_0x4a5e63){var _0xa5a5d8,_0x3443ae;_0x5c9898[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x5c9898[_0xed16('0x22')]);_0x5c9898['serverUrl']=intUtil['stripTrailingSlash'](_0x5c9898['serverUrl']);if(_0x4a5e63&&_0x4a5e63['recordingFormat']&&_0x4a5e63[_0xed16('0x61')]!=='none'){logger[_0xed16('0xb')](_0xed16('0x62'),_0xed16('0x63'));_0xa42fff['recordingURL']=util[_0xed16('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c9898[_0xed16('0x48')],_0xa42fff['uniqueid'],md5(_0xa42fff[_0xed16('0x4d')]));}headers[_0xed16('0x4e')]=getAuth(_0x5c9898);return getUser(_0x5c9898,_0x30ab11[_0xed16('0x64')])[_0xed16('0x14')](function(_0x4846e1){_0xa5a5d8=_0x4846e1;logger[_0xed16('0xb')]('The\x20User\x20ID\x20is:',_0xa5a5d8['id']);return getEndUser(_0x5c9898,_0xa42fff[_0xed16('0x65')],_0xa42fff[_0xed16('0x66')]);})[_0xed16('0x14')](function(_0x17caea){_0x3443ae=_0x17caea;logger[_0xed16('0xb')](_0xed16('0x52'),_0x3443ae['id']);return getTicket(_0x5c9898,_0xa5a5d8,_0x3443ae,_0x3fd972,_0xa42fff);})[_0xed16('0x14')](function(_0x3a54fd){if(_0x3a54fd){logger['info']('The\x20Ticket\x20ID\x20is:',_0x3a54fd['id']);switch(_0x5c9898[_0xed16('0x3d')]){case _0xed16('0x67'):logger[_0xed16('0xb')]('[OUTBOUND]',_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x5c9898['remoteUri'],_0xa5a5d8['id'],_0x3a54fd['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info'](_0xed16('0x62'),_0xed16('0x57'));emit(util[_0xed16('0xd')]('user:%s',_0x30ab11[_0xed16('0x11')]),'trigger:browser:url',{'uri':util[_0xed16('0xd')](_0xed16('0x59'),_0x5c9898[_0xed16('0x22')][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x3a54fd['id'])});break;default:logger[_0xed16('0x5d')]('[OUTBOUND]',_0xed16('0x68'));}}})[_0xed16('0x5c')](function(_0x2c554f){logger[_0xed16('0x5d')](_0xed16('0x69'),util[_0xed16('0x5e')](_0x2c554f,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x6a')]=function(_0xf72b04,_0x571ee6,_0x533240,_0x558c04,_0x36c390,_0x4e4802){var _0x10d838,_0x2fbd0d;_0x4e4802[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x4e4802[_0xed16('0x22')]);_0x4e4802[_0xed16('0x48')]=intUtil['stripTrailingSlash'](_0x4e4802[_0xed16('0x48')]);if(_0x36c390&&_0x36c390[_0xed16('0x49')]){logger['info']('['+_0x571ee6['lastevent'][_0xed16('0x6b')]()+']',_0xed16('0x63'));_0x571ee6['recordingURL']=util[_0xed16('0xd')](_0xed16('0x4c'),_0x4e4802[_0xed16('0x48')],_0x571ee6[_0xed16('0x4d')],md5(_0x571ee6[_0xed16('0x4d')]));}else{_0x571ee6['recordingURL']='';}headers[_0xed16('0x4e')]=getAuth(_0x4e4802);return getUser(_0x4e4802)[_0xed16('0x14')](function(_0x3b381e){_0x10d838=_0x3b381e;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x10d838['id']);return getEndUser(_0x4e4802,_0x571ee6[_0xed16('0x50')],_0x571ee6['calleridnum']);})['then'](function(_0x59db45){_0x2fbd0d=_0x59db45;logger[_0xed16('0xb')](_0xed16('0x52'),_0x2fbd0d['id']);return getTicket(_0x4e4802,_0x10d838,_0x2fbd0d,_0x533240,_0x571ee6);})[_0xed16('0x14')](function(_0x19200f){if(_0x19200f){logger[_0xed16('0xb')]('The\x20Ticket\x20ID\x20is:',_0x19200f['id']);}})['catch'](function(_0x5222fc){logger['error']('['+_0x571ee6[_0xed16('0x6c')][_0xed16('0x6b')]()+']'+_0xed16('0x6d'),util[_0xed16('0x5e')](_0x5222fc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff