// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x4305=['Admin\x20account\x20selected.','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','debug','[HTTP]','stringify','defaults','GET','map','forEach','string','type','nameField','customField','toLowerCase','content','toString','includes','picklist','idField','custom_fields','push','variable','variableName','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','[OUTBOUND]','recordingURL','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','calleridnum','The\x20Ticket\x20ID\x20is:','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','remoteUri','Tags','getString','Descriptions','then','ticket','validateEmail','format','%s/search.json','type:user\x20role:agent\x20email:%s','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!'];(function(_0x5e38be,_0x36cc86){var _0xa4f17b=function(_0x5dc7b7){while(--_0x5dc7b7){_0x5e38be['push'](_0x5e38be['shift']());}};_0xa4f17b(++_0x36cc86);}(_0x4305,0xbc));var _0x5430=function(_0x526074,_0x5e5d09){_0x526074=_0x526074-0x0;var _0x83c6c8=_0x4305[_0x526074];return _0x83c6c8;};'use strict';var _=require(_0x5430('0x0'));var rp=require(_0x5430('0x1'));var md5=require(_0x5430('0x2'));var util=require(_0x5430('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x5430('0x4'));var logger=require(_0x5430('0x5'))('zendesk');config[_0x5430('0x6')]=_['defaults'](config[_0x5430('0x6')],{'host':_0x5430('0x7'),'port':0x18eb});var io=require(_0x5430('0x8'))(new Redis(config[_0x5430('0x6')]));function emit(_0x3d2de0,_0x5f1111,_0x333a97){io['to'](_0x3d2de0)[_0x5430('0x9')](_0x5f1111,_0x333a97);}var headers={'Content-Type':_0x5430('0xa'),'Accept':_0x5430('0xa')};function getTicket(_0x5a9685,_0x205ae1,_0x4f8235,_0x1465af,_0x37431f){logger[_0x5430('0xb')](_0x5430('0xc'));return request({'uri':util['format']('%s/tickets.json',_0x5a9685[_0x5430('0xd')]),'method':'POST','body':{'ticket':_['merge']({'requester_id':_0x4f8235['id'],'submitter_id':_0x205ae1?_0x205ae1['id']:undefined,'assignee_id':_0x205ae1?_0x205ae1['id']:undefined,'tags':getTags(_0x1465af[_0x5430('0xe')],'name'),'subject':intUtil[_0x5430('0xf')](_0x1465af['Subjects'],_0x37431f,'\x20'),'description':intUtil['getString'](_0x1465af['Descriptions'],_0x37431f,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5430('0xf')](_0x1465af[_0x5430('0x10')],_0x37431f,'\x0a')}},getCustomFields(_0x1465af['Fields'],_0x37431f))}})[_0x5430('0x11')](function(_0x9f5145){logger[_0x5430('0xb')]('Ticket\x20created!');return _0x9f5145[_0x5430('0x12')];});}function getUser(_0x503f72,_0x2eb986){if(intUtil[_0x5430('0x13')](_0x2eb986)){logger[_0x5430('0xb')]('Getting\x20agent\x20with\x20email',_0x2eb986);return request({'uri':util[_0x5430('0x14')](_0x5430('0x15'),_0x503f72[_0x5430('0xd')]),'qs':{'query':util[_0x5430('0x14')](_0x5430('0x16'),_0x2eb986)}})[_0x5430('0x11')](function(_0x3659f){if(_0x3659f['count']){logger[_0x5430('0xb')]('Agent\x20found!');return _[_0x5430('0x17')](_0x3659f['results'],{'email':_0x2eb986,'role':_0x5430('0x18')});}else{logger[_0x5430('0xb')](_0x5430('0x19'));return request({'uri':util[_0x5430('0x14')]('%s/users/me.json',_0x503f72[_0x5430('0xd')])})[_0x5430('0x11')](function(_0x2ff678){logger[_0x5430('0xb')](_0x5430('0x1a'));return _0x2ff678['user'];});}});}else{logger[_0x5430('0xb')](_0x5430('0x19'));return request({'uri':util[_0x5430('0x14')](_0x5430('0x1b'),_0x503f72['remoteUri'])})[_0x5430('0x11')](function(_0x1399d0){logger[_0x5430('0xb')](_0x5430('0x1a'));return _0x1399d0['user'];});}}function getEndUser(_0x2912e3,_0x473ab6,_0x36c9c6){logger[_0x5430('0xb')](_0x5430('0x1c'),_0x36c9c6);return request({'uri':util[_0x5430('0x14')]('%s/search.json',_0x2912e3['remoteUri']),'qs':{'query':util['format'](_0x5430('0x1d'),_0x36c9c6)}})[_0x5430('0x11')](function(_0x181b36){var _0x12c728;if(_0x181b36[_0x5430('0x1e')][_0x5430('0x1f')]){_0x181b36[_0x5430('0x1e')]=_[_0x5430('0x20')](_0x181b36[_0x5430('0x1e')],{'suspended':![],'role':_0x5430('0x21')});if(_0x181b36[_0x5430('0x1e')][_0x5430('0x1f')]){_0x12c728=_[_0x5430('0x22')](_0x181b36[_0x5430('0x1e')]);}}if(_0x12c728){logger[_0x5430('0xb')](_0x5430('0x23'));return _0x12c728;}else{logger[_0x5430('0xb')](_0x5430('0x24'));return request({'uri':util[_0x5430('0x14')](_0x5430('0x25'),_0x2912e3[_0x5430('0xd')]),'method':_0x5430('0x26'),'body':{'user':{'role':'end-user','name':util[_0x5430('0x14')](_0x5430('0x27'),_0x473ab6||_0x36c9c6),'phone':_0x36c9c6}}})['then'](function(_0x31b908){logger['info'](_0x5430('0x28'));return _0x31b908['user'];});}});}function getAuth(_0x82aa90){var _0x2ba467;if(_0x82aa90[_0x5430('0x29')]===_0x5430('0x2a')){_0x2ba467=util['format'](_0x5430('0x2b'),_0x82aa90[_0x5430('0x2c')],_0x82aa90['password']);}else if(_0x82aa90[_0x5430('0x29')]===_0x5430('0x2d')){_0x2ba467=util['format'](_0x5430('0x2e'),_0x82aa90[_0x5430('0x2c')],_0x82aa90[_0x5430('0x2d')]);}return util[_0x5430('0x14')](_0x5430('0x2f'),new Buffer(_0x2ba467)['toString']('base64'));}function request(_0x1d582a){logger[_0x5430('0x30')](_0x5430('0x31'),JSON[_0x5430('0x32')](_0x1d582a));return rp(_[_0x5430('0x33')](_0x1d582a,{'method':_0x5430('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x4cd76b,_0x5d9d62){var _0x1021cf=[];if(_0x4cd76b&&_0x4cd76b[_0x5430('0x1f')]>0x0){_0x1021cf=_[_0x5430('0x35')](_0x4cd76b,_0x5d9d62);}return _0x1021cf;}function getCustomFields(_0x2a4ff0,_0x2ef61f){var _0xc9c005=[];var _0x39874a={'custom_fields':[]};if(_0x2a4ff0[_0x5430('0x1f')]>0x0){_[_0x5430('0x36')](_0x2a4ff0,function(_0x564451){if(_['includes']([_0x5430('0x37'),'picklist'],_0x564451[_0x5430('0x38')])&&_0x564451[_0x5430('0x39')]&&!_0x564451[_0x5430('0x3a')]){_0x39874a[_0x564451[_0x5430('0x39')][_0x5430('0x3b')]()]=_0x564451[_0x5430('0x3c')][_0x5430('0x3d')]();}else if(_[_0x5430('0x3e')]([_0x5430('0x37'),_0x5430('0x3f')],_0x564451[_0x5430('0x38')])&&_0x564451[_0x5430('0x40')]&&_0x564451[_0x5430('0x3a')]){_0x39874a[_0x5430('0x41')][_0x5430('0x42')]({'id':_0x564451['idField'],'value':_0x564451[_0x5430('0x3c')]['toString']()});}else if(_0x564451[_0x5430('0x38')]===_0x5430('0x43')&&_0x564451[_0x5430('0x44')]&&_0x564451[_0x5430('0x40')]&&_0x564451[_0x5430('0x3a')]){_0x2ef61f[_0x564451[_0x5430('0x44')]]&&_0x39874a['custom_fields'][_0x5430('0x42')]({'id':_0x564451[_0x5430('0x40')],'value':_0x2ef61f[_0x564451[_0x5430('0x44')]]['toString']()});}else if(_0x564451[_0x5430('0x38')]==='customVariable'&&_0x564451[_0x5430('0x45')]&&_0x564451['Variable'][_0x5430('0x46')]&&_0x564451[_0x5430('0x40')]&&_0x564451['customField']){_0x2ef61f[_0x564451[_0x5430('0x45')][_0x5430('0x46')][_0x5430('0x3b')]()]&&_0x39874a[_0x5430('0x41')]['push']({'id':_0x564451['idField'],'value':_0x2ef61f[_0x564451['Variable'][_0x5430('0x46')][_0x5430('0x3b')]()][_0x5430('0x3d')]()});}});}return _0x39874a;}exports[_0x5430('0x47')]=function(_0x2d2cac,_0x162bcd,_0x1b71fc,_0x38fe16,_0xe48c4f,_0x3f4bc7){var _0x401a6a,_0x5c018d;_0x3f4bc7[_0x5430('0xd')]=intUtil[_0x5430('0x48')](_0x3f4bc7[_0x5430('0xd')]);_0x3f4bc7['serverUrl']=intUtil[_0x5430('0x48')](_0x3f4bc7[_0x5430('0x49')]);if(_0xe48c4f&&_0xe48c4f[_0x5430('0x4a')]){logger[_0x5430('0xb')](_0x5430('0x4b'),_0x5430('0x4c'));_0x162bcd['recordingURL']=util[_0x5430('0x14')](_0x5430('0x4d'),_0x3f4bc7[_0x5430('0x49')],_0x162bcd[_0x5430('0x4e')],md5(_0x162bcd['uniqueid']));}else{_0x162bcd['recordingURL']='';}headers[_0x5430('0x4f')]=getAuth(_0x3f4bc7);return getUser(_0x3f4bc7,_0x38fe16[_0x5430('0x50')])[_0x5430('0x11')](function(_0x5c18bf){_0x401a6a=_0x5c18bf;logger[_0x5430('0xb')](_0x5430('0x51'),_0x401a6a['id']);return getEndUser(_0x3f4bc7,_0x162bcd[_0x5430('0x52')],_0x162bcd['calleridnum']);})[_0x5430('0x11')](function(_0x273f52){_0x5c018d=_0x273f52;logger[_0x5430('0xb')](_0x5430('0x53'),_0x5c018d['id']);return getTicket(_0x3f4bc7,_0x401a6a,_0x5c018d,_0x1b71fc,_0x162bcd);})[_0x5430('0x11')](function(_0x5b2354){if(_0x5b2354){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5b2354['id']);switch(_0x3f4bc7[_0x5430('0x38')]){case _0x5430('0x54'):logger[_0x5430('0xb')](_0x5430('0x4b'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3f4bc7[_0x5430('0xd')],_0x401a6a['id'],_0x5b2354['id']),'method':_0x5430('0x26')});case _0x5430('0x55'):logger[_0x5430('0xb')](_0x5430('0x4b'),_0x5430('0x56'));emit(util[_0x5430('0x14')](_0x5430('0x57'),_0x38fe16[_0x5430('0x46')]),'trigger:browser:url',{'uri':util[_0x5430('0x14')]('%s/agent/tickets/%s',_0x3f4bc7[_0x5430('0xd')][_0x5430('0x58')]('/api/v2',''),_0x5b2354['id'])});break;default:logger[_0x5430('0x59')](_0x5430('0x4b'),_0x5430('0x5a'));}}})[_0x5430('0x5b')](function(_0x27e7b7){logger[_0x5430('0x59')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x5430('0x5c')](_0x27e7b7,{'showHidden':!![],'depth':null}));});};exports[_0x5430('0x5d')]=function(_0x3885a2,_0x150d0c,_0x4e33b4,_0x48e83c,_0x3eec7c,_0x1fd01e,_0x59cc64){var _0x5dfb00,_0x3b1358;_0x1fd01e[_0x5430('0xd')]=intUtil[_0x5430('0x48')](_0x1fd01e['remoteUri']);_0x1fd01e['serverUrl']=intUtil[_0x5430('0x48')](_0x1fd01e['serverUrl']);if(_0x59cc64&&_0x59cc64[_0x5430('0x5e')]&&_0x59cc64[_0x5430('0x5e')]!==_0x5430('0x5f')){logger[_0x5430('0xb')](_0x5430('0x60'),'Recording\x20is\x20enabled!');_0x150d0c[_0x5430('0x61')]=util[_0x5430('0x14')](_0x5430('0x4d'),_0x1fd01e['serverUrl'],_0x150d0c[_0x5430('0x4e')],md5(_0x150d0c[_0x5430('0x4e')]));}headers[_0x5430('0x4f')]=getAuth(_0x1fd01e);return getUser(_0x1fd01e,_0x48e83c[_0x5430('0x50')])[_0x5430('0x11')](function(_0x4df006){_0x5dfb00=_0x4df006;logger[_0x5430('0xb')]('The\x20User\x20ID\x20is:',_0x5dfb00['id']);return getEndUser(_0x1fd01e,_0x150d0c['destcalleridname'],_0x150d0c[_0x5430('0x62')]);})[_0x5430('0x11')](function(_0x4b2aad){_0x3b1358=_0x4b2aad;logger[_0x5430('0xb')](_0x5430('0x53'),_0x3b1358['id']);return getTicket(_0x1fd01e,_0x5dfb00,_0x3b1358,_0x4e33b4,_0x150d0c);})[_0x5430('0x11')](function(_0x2ce816){if(_0x2ce816){logger[_0x5430('0xb')]('The\x20Ticket\x20ID\x20is:',_0x2ce816['id']);switch(_0x1fd01e[_0x5430('0x38')]){case'integrationTab':logger[_0x5430('0xb')](_0x5430('0x60'),_0x5430('0x63'));return request({'uri':util[_0x5430('0x14')](_0x5430('0x64'),_0x1fd01e['remoteUri'],_0x5dfb00['id'],_0x2ce816['id']),'method':_0x5430('0x26')});case _0x5430('0x55'):logger[_0x5430('0xb')]('[OUTBOUND]',_0x5430('0x56'));emit(util[_0x5430('0x14')]('user:%s',_0x48e83c[_0x5430('0x46')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x1fd01e[_0x5430('0xd')][_0x5430('0x58')]('/api/v2',''),_0x2ce816['id'])});break;default:logger[_0x5430('0x59')]('[OUTBOUND]',_0x5430('0x5a'));}}})['catch'](function(_0x58177b){logger[_0x5430('0x59')](_0x5430('0x65'),util[_0x5430('0x5c')](_0x58177b,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x174411,_0x50b410,_0x1f6829,_0x589ed0,_0x5a8af9,_0x4f9963){var _0x29347a,_0x1f2a51;_0x4f9963['remoteUri']=intUtil[_0x5430('0x48')](_0x4f9963[_0x5430('0xd')]);_0x4f9963[_0x5430('0x49')]=intUtil['stripTrailingSlash'](_0x4f9963[_0x5430('0x49')]);if(_0x5a8af9&&_0x5a8af9['monitor_format']){logger['info']('['+_0x50b410[_0x5430('0x66')][_0x5430('0x67')]()+']','Recording\x20is\x20enabled!');_0x50b410[_0x5430('0x61')]=util[_0x5430('0x14')](_0x5430('0x4d'),_0x4f9963[_0x5430('0x49')],_0x50b410[_0x5430('0x4e')],md5(_0x50b410['uniqueid']));}else{_0x50b410[_0x5430('0x61')]='';}headers[_0x5430('0x4f')]=getAuth(_0x4f9963);return getUser(_0x4f9963)[_0x5430('0x11')](function(_0x2dbe6c){_0x29347a=_0x2dbe6c;logger['info'](_0x5430('0x51'),_0x29347a['id']);return getEndUser(_0x4f9963,_0x50b410[_0x5430('0x52')],_0x50b410[_0x5430('0x68')]);})[_0x5430('0x11')](function(_0x527bef){_0x1f2a51=_0x527bef;logger[_0x5430('0xb')](_0x5430('0x53'),_0x1f2a51['id']);return getTicket(_0x4f9963,_0x29347a,_0x1f2a51,_0x1f6829,_0x50b410);})['then'](function(_0x1dc058){if(_0x1dc058){logger[_0x5430('0xb')](_0x5430('0x69'),_0x1dc058['id']);}})[_0x5430('0x5b')](function(_0x5d02ca){logger[_0x5430('0x59')]('['+_0x50b410[_0x5430('0x66')][_0x5430('0x67')]()+']'+_0x5430('0x6a'),util['inspect'](_0x5d02ca,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd16e=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','inspect','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','zendesk','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','remoteUri','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','toString','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0x2e5c3c,_0x5717c7){var _0x5d19ba=function(_0x38f029){while(--_0x38f029){_0x2e5c3c['push'](_0x2e5c3c['shift']());}};_0x5d19ba(++_0x5717c7);}(_0xd16e,0xfe));var _0xed16=function(_0x3d81a3,_0x90e2e7){_0x3d81a3=_0x3d81a3-0x0;var _0x1ef4f6=_0xd16e[_0x3d81a3];return _0x1ef4f6;};'use strict';var _=require(_0xed16('0x0'));var rp=require(_0xed16('0x1'));var md5=require('md5');var util=require(_0xed16('0x2'));var Redis=require(_0xed16('0x3'));var intUtil=require(_0xed16('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xed16('0x5'));config['redis']=_[_0xed16('0x6')](config['redis'],{'host':_0xed16('0x7'),'port':0x18eb});var io=require(_0xed16('0x8'))(new Redis(config['redis']));function emit(_0x32bd62,_0x271099,_0x34e044){io['to'](_0x32bd62)[_0xed16('0x9')](_0x271099,_0x34e044);}var headers={'Content-Type':_0xed16('0xa'),'Accept':_0xed16('0xa')};function getTicket(_0x2658ce,_0x5e8a54,_0x215c59,_0x31e146,_0x407d3c){logger[_0xed16('0xb')](_0xed16('0xc'));return request({'uri':util[_0xed16('0xd')](_0xed16('0xe'),_0x2658ce['remoteUri']),'method':'POST','body':{'ticket':_[_0xed16('0xf')]({'requester_id':_0x215c59['id'],'submitter_id':_0x5e8a54?_0x5e8a54['id']:undefined,'assignee_id':_0x5e8a54?_0x5e8a54['id']:undefined,'tags':getTags(_0x31e146[_0xed16('0x10')],_0xed16('0x11')),'subject':intUtil[_0xed16('0x12')](_0x31e146['Subjects'],_0x407d3c,'\x20'),'description':intUtil[_0xed16('0x12')](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a')}},getCustomFields(_0x31e146['Fields'],_0x407d3c))}})[_0xed16('0x14')](function(_0x3d6213){logger[_0xed16('0xb')](_0xed16('0x15'));return _0x3d6213['ticket'];});}function getUser(_0x55d918,_0x12e241){if(intUtil[_0xed16('0x16')](_0x12e241)){logger[_0xed16('0xb')](_0xed16('0x17'),_0x12e241);return request({'uri':util[_0xed16('0xd')](_0xed16('0x18'),_0x55d918['remoteUri']),'qs':{'query':util[_0xed16('0xd')](_0xed16('0x19'),_0x12e241)}})[_0xed16('0x14')](function(_0x48dabf){if(_0x48dabf[_0xed16('0x1a')]){logger['info']('Agent\x20found!');return _[_0xed16('0x1b')](_0x48dabf[_0xed16('0x1c')],{'email':_0x12e241,'role':_0xed16('0x1d')});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x55d918['remoteUri'])})[_0xed16('0x14')](function(_0xcaace9){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0xcaace9[_0xed16('0x20')];});}});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format'](_0xed16('0x21'),_0x55d918[_0xed16('0x22')])})[_0xed16('0x14')](function(_0x17d47b){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0x17d47b['user'];});}}function getEndUser(_0x57a25a,_0x41af63,_0x5c5020){logger[_0xed16('0xb')]('Searching\x20enduser\x20with\x20phone',_0x5c5020);return request({'uri':util[_0xed16('0xd')]('%s/search.json',_0x57a25a[_0xed16('0x22')]),'qs':{'query':util['format'](_0xed16('0x23'),_0x5c5020)}})[_0xed16('0x14')](function(_0x5145b6){var _0x276a65;if(_0x5145b6['results'][_0xed16('0x24')]){_0x5145b6[_0xed16('0x1c')]=_[_0xed16('0x25')](_0x5145b6['results'],{'suspended':![],'role':'end-user'});if(_0x5145b6[_0xed16('0x1c')][_0xed16('0x24')]){_0x276a65=_[_0xed16('0x26')](_0x5145b6[_0xed16('0x1c')]);}}if(_0x276a65){logger[_0xed16('0xb')](_0xed16('0x27'));return _0x276a65;}else{logger[_0xed16('0xb')](_0xed16('0x28'));return request({'uri':util['format'](_0xed16('0x29'),_0x57a25a[_0xed16('0x22')]),'method':_0xed16('0x2a'),'body':{'user':{'role':_0xed16('0x2b'),'name':util[_0xed16('0xd')](_0xed16('0x2c'),_0x41af63||_0x5c5020),'phone':_0x5c5020}}})[_0xed16('0x14')](function(_0x1278e4){logger['info'](_0xed16('0x2d'));return _0x1278e4[_0xed16('0x20')];});}});}function getAuth(_0x567a4a){var _0x351637;if(_0x567a4a['authType']===_0xed16('0x2e')){_0x351637=util[_0xed16('0xd')]('%s:%s',_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x2e')]);}else if(_0x567a4a[_0xed16('0x30')]===_0xed16('0x31')){_0x351637=util['format'](_0xed16('0x32'),_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x351637)[_0xed16('0x33')](_0xed16('0x34')));}function request(_0x3b1dc2){logger[_0xed16('0x35')]('[HTTP]',JSON[_0xed16('0x36')](_0x3b1dc2));return rp(_[_0xed16('0x6')](_0x3b1dc2,{'method':_0xed16('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1b6c8e,_0x1c2f5b){var _0x369ea4=[];if(_0x1b6c8e&&_0x1b6c8e[_0xed16('0x24')]>0x0){_0x369ea4=_[_0xed16('0x38')](_0x1b6c8e,_0x1c2f5b);}return _0x369ea4;}function getCustomFields(_0xe21e8,_0x57e097){var _0x27f387=[];var _0x5860a0={'custom_fields':[]};if(_0xe21e8[_0xed16('0x24')]>0x0){_[_0xed16('0x39')](_0xe21e8,function(_0x4acb4a){if(_[_0xed16('0x3a')]([_0xed16('0x3b'),_0xed16('0x3c')],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x3e')]&&!_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0x4acb4a[_0xed16('0x3e')][_0xed16('0x40')]()]=_0x4acb4a[_0xed16('0x41')][_0xed16('0x33')]();}else if(_[_0xed16('0x3a')]([_0xed16('0x3b'),'picklist'],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x4acb4a[_0xed16('0x41')]['toString']()});}else if(_0x4acb4a[_0xed16('0x3d')]===_0xed16('0x45')&&_0x4acb4a['variableName']&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x46')]]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a[_0xed16('0x42')],'value':_0x57e097[_0x4acb4a[_0xed16('0x46')]][_0xed16('0x33')]()});}else if(_0x4acb4a[_0xed16('0x3d')]==='customVariable'&&_0x4acb4a['Variable']&&_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')]&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')][_0xed16('0x40')]()]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x57e097[_0x4acb4a['Variable'][_0xed16('0x11')][_0xed16('0x40')]()][_0xed16('0x33')]()});}});}return _0x5860a0;}exports['queue']=function(_0x350128,_0x48a1e1,_0x220d2a,_0x1d2f4f,_0x5ad458,_0x19b614){var _0x2fbfa1,_0x5c4001;_0x19b614[_0xed16('0x22')]=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x22')]);_0x19b614['serverUrl']=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x48')]);if(_0x5ad458&&_0x5ad458[_0xed16('0x49')]){logger[_0xed16('0xb')](_0xed16('0x4a'),'Recording\x20is\x20enabled!');_0x48a1e1[_0xed16('0x4b')]=util[_0xed16('0xd')](_0xed16('0x4c'),_0x19b614[_0xed16('0x48')],_0x48a1e1[_0xed16('0x4d')],md5(_0x48a1e1[_0xed16('0x4d')]));}else{_0x48a1e1[_0xed16('0x4b')]='';}headers[_0xed16('0x4e')]=getAuth(_0x19b614);return getUser(_0x19b614,_0x1d2f4f['email'])[_0xed16('0x14')](function(_0x125eb5){_0x2fbfa1=_0x125eb5;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x2fbfa1['id']);return getEndUser(_0x19b614,_0x48a1e1[_0xed16('0x50')],_0x48a1e1[_0xed16('0x51')]);})['then'](function(_0x4a39ec){_0x5c4001=_0x4a39ec;logger[_0xed16('0xb')](_0xed16('0x52'),_0x5c4001['id']);return getTicket(_0x19b614,_0x2fbfa1,_0x5c4001,_0x220d2a,_0x48a1e1);})[_0xed16('0x14')](function(_0x35b418){if(_0x35b418){logger['info'](_0xed16('0x53'),_0x35b418['id']);switch(_0x19b614[_0xed16('0x3d')]){case'integrationTab':logger[_0xed16('0xb')](_0xed16('0x4a'),_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x19b614[_0xed16('0x22')],_0x2fbfa1['id'],_0x35b418['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info']('[QUEUE]',_0xed16('0x57'));emit(util['format']('user:%s',_0x1d2f4f[_0xed16('0x11')]),_0xed16('0x58'),{'uri':util['format'](_0xed16('0x59'),_0x19b614['remoteUri'][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x35b418['id'])});break;default:logger['error'](_0xed16('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xed16('0x5c')](function(_0x561a0c){logger[_0xed16('0x5d')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xed16('0x5e')](_0x561a0c,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x5f')]=function(_0x1e3b26,_0xa42fff,_0x3fd972,_0x30ab11,_0x30b51e,_0x5c9898,_0x4a5e63){var _0xa5a5d8,_0x3443ae;_0x5c9898[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x5c9898[_0xed16('0x22')]);_0x5c9898['serverUrl']=intUtil['stripTrailingSlash'](_0x5c9898['serverUrl']);if(_0x4a5e63&&_0x4a5e63['recordingFormat']&&_0x4a5e63[_0xed16('0x61')]!=='none'){logger[_0xed16('0xb')](_0xed16('0x62'),_0xed16('0x63'));_0xa42fff['recordingURL']=util[_0xed16('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c9898[_0xed16('0x48')],_0xa42fff['uniqueid'],md5(_0xa42fff[_0xed16('0x4d')]));}headers[_0xed16('0x4e')]=getAuth(_0x5c9898);return getUser(_0x5c9898,_0x30ab11[_0xed16('0x64')])[_0xed16('0x14')](function(_0x4846e1){_0xa5a5d8=_0x4846e1;logger[_0xed16('0xb')]('The\x20User\x20ID\x20is:',_0xa5a5d8['id']);return getEndUser(_0x5c9898,_0xa42fff[_0xed16('0x65')],_0xa42fff[_0xed16('0x66')]);})[_0xed16('0x14')](function(_0x17caea){_0x3443ae=_0x17caea;logger[_0xed16('0xb')](_0xed16('0x52'),_0x3443ae['id']);return getTicket(_0x5c9898,_0xa5a5d8,_0x3443ae,_0x3fd972,_0xa42fff);})[_0xed16('0x14')](function(_0x3a54fd){if(_0x3a54fd){logger['info']('The\x20Ticket\x20ID\x20is:',_0x3a54fd['id']);switch(_0x5c9898[_0xed16('0x3d')]){case _0xed16('0x67'):logger[_0xed16('0xb')]('[OUTBOUND]',_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x5c9898['remoteUri'],_0xa5a5d8['id'],_0x3a54fd['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info'](_0xed16('0x62'),_0xed16('0x57'));emit(util[_0xed16('0xd')]('user:%s',_0x30ab11[_0xed16('0x11')]),'trigger:browser:url',{'uri':util[_0xed16('0xd')](_0xed16('0x59'),_0x5c9898[_0xed16('0x22')][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x3a54fd['id'])});break;default:logger[_0xed16('0x5d')]('[OUTBOUND]',_0xed16('0x68'));}}})[_0xed16('0x5c')](function(_0x2c554f){logger[_0xed16('0x5d')](_0xed16('0x69'),util[_0xed16('0x5e')](_0x2c554f,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x6a')]=function(_0xf72b04,_0x571ee6,_0x533240,_0x558c04,_0x36c390,_0x4e4802){var _0x10d838,_0x2fbd0d;_0x4e4802[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x4e4802[_0xed16('0x22')]);_0x4e4802[_0xed16('0x48')]=intUtil['stripTrailingSlash'](_0x4e4802[_0xed16('0x48')]);if(_0x36c390&&_0x36c390[_0xed16('0x49')]){logger['info']('['+_0x571ee6['lastevent'][_0xed16('0x6b')]()+']',_0xed16('0x63'));_0x571ee6['recordingURL']=util[_0xed16('0xd')](_0xed16('0x4c'),_0x4e4802[_0xed16('0x48')],_0x571ee6[_0xed16('0x4d')],md5(_0x571ee6[_0xed16('0x4d')]));}else{_0x571ee6['recordingURL']='';}headers[_0xed16('0x4e')]=getAuth(_0x4e4802);return getUser(_0x4e4802)[_0xed16('0x14')](function(_0x3b381e){_0x10d838=_0x3b381e;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x10d838['id']);return getEndUser(_0x4e4802,_0x571ee6[_0xed16('0x50')],_0x571ee6['calleridnum']);})['then'](function(_0x59db45){_0x2fbd0d=_0x59db45;logger[_0xed16('0xb')](_0xed16('0x52'),_0x2fbd0d['id']);return getTicket(_0x4e4802,_0x10d838,_0x2fbd0d,_0x533240,_0x571ee6);})[_0xed16('0x14')](function(_0x19200f){if(_0x19200f){logger[_0xed16('0xb')]('The\x20Ticket\x20ID\x20is:',_0x19200f['id']);}})['catch'](function(_0x5222fc){logger['error']('['+_0x571ee6[_0xed16('0x6c')][_0xed16('0x6b')]()+']'+_0xed16('0x6d'),util[_0xed16('0x5e')](_0x5222fc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff