// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9b8e=['customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','[OUTBOUND]','user:%s','trigger:browser:url','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','../../../../config/environment','zendesk','redis','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','then','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','password','username','token','%s/token:%s','toString','defaults','map','forEach','type','customField','toLowerCase','content','string','idField','custom_fields','push','variable','variableName'];(function(_0x563275,_0x2cf803){var _0x437a59=function(_0x3fa3b4){while(--_0x3fa3b4){_0x563275['push'](_0x563275['shift']());}};_0x437a59(++_0x2cf803);}(_0x9b8e,0x158));var _0xe9b8=function(_0x304705,_0x5bc993){_0x304705=_0x304705-0x0;var _0x53b1a1=_0x9b8e[_0x304705];return _0x53b1a1;};'use strict';var _=require(_0xe9b8('0x0'));var rp=require('request-promise');var md5=require(_0xe9b8('0x1'));var util=require(_0xe9b8('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xe9b8('0x3'));var logger=require('../../../../config/logger')(_0xe9b8('0x4'));config[_0xe9b8('0x5')]=_['defaults'](config[_0xe9b8('0x5')],{'host':_0xe9b8('0x6'),'port':0x18eb});var io=require(_0xe9b8('0x7'))(new Redis(config[_0xe9b8('0x5')]));function emit(_0x4ae5fa,_0x3b67fe,_0x4fe774){io['to'](_0x4ae5fa)['emit'](_0x3b67fe,_0x4fe774);}var headers={'Content-Type':_0xe9b8('0x8'),'Accept':_0xe9b8('0x8')};function getTicket(_0x65e43c,_0xfc57d9,_0x4aab24,_0x5ead88,_0x4cb688){logger[_0xe9b8('0x9')](_0xe9b8('0xa'));return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0xc'),_0x65e43c[_0xe9b8('0xd')]),'method':_0xe9b8('0xe'),'body':{'ticket':_[_0xe9b8('0xf')]({'requester_id':_0x4aab24['id'],'submitter_id':_0xfc57d9?_0xfc57d9['id']:undefined,'assignee_id':_0xfc57d9?_0xfc57d9['id']:undefined,'tags':getTags(_0x5ead88[_0xe9b8('0x10')],_0xe9b8('0x11')),'subject':intUtil[_0xe9b8('0x12')](_0x5ead88[_0xe9b8('0x13')],_0x4cb688,'\x20'),'description':intUtil[_0xe9b8('0x12')](_0x5ead88[_0xe9b8('0x14')],_0x4cb688,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x5ead88['Descriptions'],_0x4cb688,'\x0a')}},getCustomFields(_0x5ead88['Fields'],_0x4cb688))}})['then'](function(_0x38f287){logger['info']('Ticket\x20created!');return _0x38f287[_0xe9b8('0x15')];});}function getUser(_0x13933a,_0x202e94){if(intUtil[_0xe9b8('0x16')](_0x202e94)){logger[_0xe9b8('0x9')](_0xe9b8('0x17'),_0x202e94);return request({'uri':util['format'](_0xe9b8('0x18'),_0x13933a[_0xe9b8('0xd')]),'qs':{'query':util[_0xe9b8('0xb')](_0xe9b8('0x19'),_0x202e94)}})[_0xe9b8('0x1a')](function(_0xef83d8){if(_0xef83d8['count']){logger[_0xe9b8('0x9')]('Agent\x20found!');return _[_0xe9b8('0x1b')](_0xef83d8[_0xe9b8('0x1c')],{'email':_0x202e94,'role':_0xe9b8('0x1d')});}else{logger['info'](_0xe9b8('0x1e'));return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0x1f'),_0x13933a[_0xe9b8('0xd')])})[_0xe9b8('0x1a')](function(_0x542304){logger[_0xe9b8('0x9')]('Admin\x20account\x20selected.');return _0x542304[_0xe9b8('0x20')];});}});}else{logger[_0xe9b8('0x9')](_0xe9b8('0x1e'));return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0x1f'),_0x13933a['remoteUri'])})['then'](function(_0x15dca4){logger[_0xe9b8('0x9')](_0xe9b8('0x21'));return _0x15dca4['user'];});}}function getEndUser(_0x51c940,_0x277f5a,_0x4d3cea){logger[_0xe9b8('0x9')]('Searching\x20enduser\x20with\x20phone',_0x4d3cea);return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0x18'),_0x51c940[_0xe9b8('0xd')]),'qs':{'query':util['format'](_0xe9b8('0x22'),_0x4d3cea)}})['then'](function(_0x437b88){var _0x556ce6;if(_0x437b88[_0xe9b8('0x1c')][_0xe9b8('0x23')]){_0x437b88[_0xe9b8('0x1c')]=_[_0xe9b8('0x24')](_0x437b88[_0xe9b8('0x1c')],{'suspended':![],'role':_0xe9b8('0x25')});if(_0x437b88[_0xe9b8('0x1c')][_0xe9b8('0x23')]){_0x556ce6=_['first'](_0x437b88[_0xe9b8('0x1c')]);}}if(_0x556ce6){logger[_0xe9b8('0x9')](_0xe9b8('0x26'));return _0x556ce6;}else{logger[_0xe9b8('0x9')](_0xe9b8('0x27'));return request({'uri':util['format'](_0xe9b8('0x28'),_0x51c940[_0xe9b8('0xd')]),'method':_0xe9b8('0xe'),'body':{'user':{'role':_0xe9b8('0x25'),'name':util[_0xe9b8('0xb')](_0xe9b8('0x29'),_0x277f5a||_0x4d3cea),'phone':_0x4d3cea}}})['then'](function(_0x5cf31c){logger['info']('Enduser\x20created.');return _0x5cf31c[_0xe9b8('0x20')];});}});}function getAuth(_0x2c077b){var _0x47dc52;if(_0x2c077b['authType']===_0xe9b8('0x2a')){_0x47dc52=util['format']('%s:%s',_0x2c077b[_0xe9b8('0x2b')],_0x2c077b[_0xe9b8('0x2a')]);}else if(_0x2c077b['authType']===_0xe9b8('0x2c')){_0x47dc52=util[_0xe9b8('0xb')](_0xe9b8('0x2d'),_0x2c077b[_0xe9b8('0x2b')],_0x2c077b[_0xe9b8('0x2c')]);}return util['format']('Basic\x20%s',new Buffer(_0x47dc52)[_0xe9b8('0x2e')]('base64'));}function request(_0x19b9b9){logger['debug']('[HTTP]',JSON['stringify'](_0x19b9b9));return rp(_[_0xe9b8('0x2f')](_0x19b9b9,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x1af749,_0x48f01b){var _0x586670=[];if(_0x1af749&&_0x1af749['length']>0x0){_0x586670=_[_0xe9b8('0x30')](_0x1af749,_0x48f01b);}return _0x586670;}function getCustomFields(_0x32260b,_0x367bc2){var _0xaed6b6=[];var _0x3e8a3f={'custom_fields':[]};if(_0x32260b[_0xe9b8('0x23')]>0x0){_[_0xe9b8('0x31')](_0x32260b,function(_0x393382){if(_0x393382[_0xe9b8('0x32')]==='string'&&_0x393382['nameField']&&!_0x393382[_0xe9b8('0x33')]){_0x3e8a3f[_0x393382['nameField'][_0xe9b8('0x34')]()]=_0x393382[_0xe9b8('0x35')][_0xe9b8('0x2e')]();}else if(_0x393382[_0xe9b8('0x32')]===_0xe9b8('0x36')&&_0x393382[_0xe9b8('0x37')]&&_0x393382[_0xe9b8('0x33')]){_0x3e8a3f[_0xe9b8('0x38')][_0xe9b8('0x39')]({'id':_0x393382[_0xe9b8('0x37')],'value':_0x393382['content'][_0xe9b8('0x2e')]()});}else if(_0x393382[_0xe9b8('0x32')]===_0xe9b8('0x3a')&&_0x393382[_0xe9b8('0x3b')]&&_0x393382[_0xe9b8('0x37')]&&_0x393382[_0xe9b8('0x33')]){_0x367bc2[_0x393382['variableName']]&&_0x3e8a3f['custom_fields'][_0xe9b8('0x39')]({'id':_0x393382['idField'],'value':_0x367bc2[_0x393382[_0xe9b8('0x3b')]][_0xe9b8('0x2e')]()});}else if(_0x393382[_0xe9b8('0x32')]===_0xe9b8('0x3c')&&_0x393382[_0xe9b8('0x3d')]&&_0x393382['Variable'][_0xe9b8('0x11')]&&_0x393382[_0xe9b8('0x37')]&&_0x393382['customField']){_0x367bc2[_0x393382[_0xe9b8('0x3d')][_0xe9b8('0x11')][_0xe9b8('0x34')]()]&&_0x3e8a3f['custom_fields']['push']({'id':_0x393382[_0xe9b8('0x37')],'value':_0x367bc2[_0x393382['Variable'][_0xe9b8('0x11')]['toLowerCase']()][_0xe9b8('0x2e')]()});}});}return _0x3e8a3f;}exports[_0xe9b8('0x3e')]=function(_0x3d286b,_0x56147c,_0x36ddbc,_0x48a285,_0x3a4d6b,_0x4d11b6){var _0x15f720,_0xd144d9;_0x4d11b6['remoteUri']=intUtil[_0xe9b8('0x3f')](_0x4d11b6[_0xe9b8('0xd')]);_0x4d11b6[_0xe9b8('0x40')]=intUtil[_0xe9b8('0x3f')](_0x4d11b6[_0xe9b8('0x40')]);if(_0x3a4d6b&&_0x3a4d6b[_0xe9b8('0x41')]){logger[_0xe9b8('0x9')]('[QUEUE]',_0xe9b8('0x42'));_0x56147c[_0xe9b8('0x43')]=util[_0xe9b8('0xb')](_0xe9b8('0x44'),_0x4d11b6['serverUrl'],_0x56147c[_0xe9b8('0x45')],md5(_0x56147c[_0xe9b8('0x45')]));}else{_0x56147c[_0xe9b8('0x43')]='';}headers[_0xe9b8('0x46')]=getAuth(_0x4d11b6);return getUser(_0x4d11b6,_0x48a285[_0xe9b8('0x47')])[_0xe9b8('0x1a')](function(_0x5dc32e){_0x15f720=_0x5dc32e;logger[_0xe9b8('0x9')]('The\x20User\x20ID\x20is:',_0x15f720['id']);return getEndUser(_0x4d11b6,_0x56147c[_0xe9b8('0x48')],_0x56147c[_0xe9b8('0x49')]);})[_0xe9b8('0x1a')](function(_0x28ac67){_0xd144d9=_0x28ac67;logger[_0xe9b8('0x9')]('The\x20Enduser\x20ID\x20is:',_0xd144d9['id']);return getTicket(_0x4d11b6,_0x15f720,_0xd144d9,_0x36ddbc,_0x56147c);})[_0xe9b8('0x1a')](function(_0x356acf){if(_0x356acf){logger[_0xe9b8('0x9')](_0xe9b8('0x4a'),_0x356acf['id']);switch(_0x4d11b6['type']){case _0xe9b8('0x4b'):logger['info'](_0xe9b8('0x4c'),_0xe9b8('0x4d'));return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0x4e'),_0x4d11b6[_0xe9b8('0xd')],_0x15f720['id'],_0x356acf['id']),'method':_0xe9b8('0xe')});case'newTab':logger[_0xe9b8('0x9')](_0xe9b8('0x4c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xe9b8('0xb')]('user:%s',_0x48a285[_0xe9b8('0x11')]),'trigger:browser:url',{'uri':util[_0xe9b8('0xb')]('%s/agent/tickets/%s',_0x4d11b6[_0xe9b8('0xd')][_0xe9b8('0x4f')](_0xe9b8('0x50'),''),_0x356acf['id'])});break;default:logger[_0xe9b8('0x51')](_0xe9b8('0x4c'),_0xe9b8('0x52'));}}})['catch'](function(_0x5789d7){logger[_0xe9b8('0x51')](_0xe9b8('0x53'),util[_0xe9b8('0x54')](_0x5789d7,{'showHidden':!![],'depth':null}));});};exports[_0xe9b8('0x55')]=function(_0x666b80,_0x5b2e93,_0x3d6e58,_0x166a3c,_0x5aa621,_0x42206d,_0x554196){var _0x4471fe,_0x2e9014;_0x42206d[_0xe9b8('0xd')]=intUtil[_0xe9b8('0x3f')](_0x42206d[_0xe9b8('0xd')]);_0x42206d['serverUrl']=intUtil['stripTrailingSlash'](_0x42206d['serverUrl']);if(_0x554196&&_0x554196[_0xe9b8('0x56')]&&_0x554196[_0xe9b8('0x56')]!==_0xe9b8('0x57')){logger[_0xe9b8('0x9')]('[OUTBOUND]',_0xe9b8('0x42'));_0x5b2e93[_0xe9b8('0x43')]=util[_0xe9b8('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x42206d[_0xe9b8('0x40')],_0x5b2e93[_0xe9b8('0x45')],md5(_0x5b2e93[_0xe9b8('0x45')]));}headers[_0xe9b8('0x46')]=getAuth(_0x42206d);return getUser(_0x42206d,_0x166a3c['email'])['then'](function(_0x1794d6){_0x4471fe=_0x1794d6;logger[_0xe9b8('0x9')](_0xe9b8('0x58'),_0x4471fe['id']);return getEndUser(_0x42206d,_0x5b2e93[_0xe9b8('0x59')],_0x5b2e93[_0xe9b8('0x5a')]);})['then'](function(_0x63af25){_0x2e9014=_0x63af25;logger[_0xe9b8('0x9')](_0xe9b8('0x5b'),_0x2e9014['id']);return getTicket(_0x42206d,_0x4471fe,_0x2e9014,_0x3d6e58,_0x5b2e93);})['then'](function(_0x4552da){if(_0x4552da){logger['info'](_0xe9b8('0x4a'),_0x4552da['id']);switch(_0x42206d[_0xe9b8('0x32')]){case _0xe9b8('0x4b'):logger[_0xe9b8('0x9')](_0xe9b8('0x5c'),_0xe9b8('0x4d'));return request({'uri':util['format'](_0xe9b8('0x4e'),_0x42206d['remoteUri'],_0x4471fe['id'],_0x4552da['id']),'method':'POST'});case'newTab':logger[_0xe9b8('0x9')](_0xe9b8('0x5c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xe9b8('0xb')](_0xe9b8('0x5d'),_0x166a3c[_0xe9b8('0x11')]),_0xe9b8('0x5e'),{'uri':util[_0xe9b8('0xb')]('%s/agent/tickets/%s',_0x42206d[_0xe9b8('0xd')][_0xe9b8('0x4f')](_0xe9b8('0x50'),''),_0x4552da['id'])});break;default:logger['error'](_0xe9b8('0x5c'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe9b8('0x5f')](function(_0x1b2374){logger[_0xe9b8('0x51')](_0xe9b8('0x60'),util[_0xe9b8('0x54')](_0x1b2374,{'showHidden':!![],'depth':null}));});};exports[_0xe9b8('0x61')]=function(_0x32910a,_0x275b66,_0x1115a4,_0x2309e2,_0x55e51f,_0x199741){var _0x205692,_0x447f23;_0x199741['remoteUri']=intUtil[_0xe9b8('0x3f')](_0x199741[_0xe9b8('0xd')]);_0x199741[_0xe9b8('0x40')]=intUtil[_0xe9b8('0x3f')](_0x199741[_0xe9b8('0x40')]);if(_0x55e51f&&_0x55e51f[_0xe9b8('0x41')]){logger[_0xe9b8('0x9')]('['+_0x275b66[_0xe9b8('0x62')][_0xe9b8('0x63')]()+']',_0xe9b8('0x42'));_0x275b66[_0xe9b8('0x43')]=util[_0xe9b8('0xb')](_0xe9b8('0x44'),_0x199741[_0xe9b8('0x40')],_0x275b66['uniqueid'],md5(_0x275b66[_0xe9b8('0x45')]));}else{_0x275b66['recordingURL']='';}headers[_0xe9b8('0x46')]=getAuth(_0x199741);return getUser(_0x199741)[_0xe9b8('0x1a')](function(_0x24fd4a){_0x205692=_0x24fd4a;logger[_0xe9b8('0x9')](_0xe9b8('0x58'),_0x205692['id']);return getEndUser(_0x199741,_0x275b66[_0xe9b8('0x48')],_0x275b66[_0xe9b8('0x49')]);})[_0xe9b8('0x1a')](function(_0x38568e){_0x447f23=_0x38568e;logger[_0xe9b8('0x9')](_0xe9b8('0x5b'),_0x447f23['id']);return getTicket(_0x199741,_0x205692,_0x447f23,_0x1115a4,_0x275b66);})['then'](function(_0x3ede60){if(_0x3ede60){logger[_0xe9b8('0x9')](_0xe9b8('0x4a'),_0x3ede60['id']);}})['catch'](function(_0x2603d9){logger[_0xe9b8('0x51')]('['+_0x275b66[_0xe9b8('0x62')][_0xe9b8('0x63')]()+']'+_0xe9b8('0x64'),util[_0xe9b8('0x54')](_0x2603d9,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd16e=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','inspect','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','zendesk','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','remoteUri','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','toString','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0x2e5c3c,_0x5717c7){var _0x5d19ba=function(_0x38f029){while(--_0x38f029){_0x2e5c3c['push'](_0x2e5c3c['shift']());}};_0x5d19ba(++_0x5717c7);}(_0xd16e,0xfe));var _0xed16=function(_0x3d81a3,_0x90e2e7){_0x3d81a3=_0x3d81a3-0x0;var _0x1ef4f6=_0xd16e[_0x3d81a3];return _0x1ef4f6;};'use strict';var _=require(_0xed16('0x0'));var rp=require(_0xed16('0x1'));var md5=require('md5');var util=require(_0xed16('0x2'));var Redis=require(_0xed16('0x3'));var intUtil=require(_0xed16('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xed16('0x5'));config['redis']=_[_0xed16('0x6')](config['redis'],{'host':_0xed16('0x7'),'port':0x18eb});var io=require(_0xed16('0x8'))(new Redis(config['redis']));function emit(_0x32bd62,_0x271099,_0x34e044){io['to'](_0x32bd62)[_0xed16('0x9')](_0x271099,_0x34e044);}var headers={'Content-Type':_0xed16('0xa'),'Accept':_0xed16('0xa')};function getTicket(_0x2658ce,_0x5e8a54,_0x215c59,_0x31e146,_0x407d3c){logger[_0xed16('0xb')](_0xed16('0xc'));return request({'uri':util[_0xed16('0xd')](_0xed16('0xe'),_0x2658ce['remoteUri']),'method':'POST','body':{'ticket':_[_0xed16('0xf')]({'requester_id':_0x215c59['id'],'submitter_id':_0x5e8a54?_0x5e8a54['id']:undefined,'assignee_id':_0x5e8a54?_0x5e8a54['id']:undefined,'tags':getTags(_0x31e146[_0xed16('0x10')],_0xed16('0x11')),'subject':intUtil[_0xed16('0x12')](_0x31e146['Subjects'],_0x407d3c,'\x20'),'description':intUtil[_0xed16('0x12')](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a')}},getCustomFields(_0x31e146['Fields'],_0x407d3c))}})[_0xed16('0x14')](function(_0x3d6213){logger[_0xed16('0xb')](_0xed16('0x15'));return _0x3d6213['ticket'];});}function getUser(_0x55d918,_0x12e241){if(intUtil[_0xed16('0x16')](_0x12e241)){logger[_0xed16('0xb')](_0xed16('0x17'),_0x12e241);return request({'uri':util[_0xed16('0xd')](_0xed16('0x18'),_0x55d918['remoteUri']),'qs':{'query':util[_0xed16('0xd')](_0xed16('0x19'),_0x12e241)}})[_0xed16('0x14')](function(_0x48dabf){if(_0x48dabf[_0xed16('0x1a')]){logger['info']('Agent\x20found!');return _[_0xed16('0x1b')](_0x48dabf[_0xed16('0x1c')],{'email':_0x12e241,'role':_0xed16('0x1d')});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x55d918['remoteUri'])})[_0xed16('0x14')](function(_0xcaace9){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0xcaace9[_0xed16('0x20')];});}});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format'](_0xed16('0x21'),_0x55d918[_0xed16('0x22')])})[_0xed16('0x14')](function(_0x17d47b){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0x17d47b['user'];});}}function getEndUser(_0x57a25a,_0x41af63,_0x5c5020){logger[_0xed16('0xb')]('Searching\x20enduser\x20with\x20phone',_0x5c5020);return request({'uri':util[_0xed16('0xd')]('%s/search.json',_0x57a25a[_0xed16('0x22')]),'qs':{'query':util['format'](_0xed16('0x23'),_0x5c5020)}})[_0xed16('0x14')](function(_0x5145b6){var _0x276a65;if(_0x5145b6['results'][_0xed16('0x24')]){_0x5145b6[_0xed16('0x1c')]=_[_0xed16('0x25')](_0x5145b6['results'],{'suspended':![],'role':'end-user'});if(_0x5145b6[_0xed16('0x1c')][_0xed16('0x24')]){_0x276a65=_[_0xed16('0x26')](_0x5145b6[_0xed16('0x1c')]);}}if(_0x276a65){logger[_0xed16('0xb')](_0xed16('0x27'));return _0x276a65;}else{logger[_0xed16('0xb')](_0xed16('0x28'));return request({'uri':util['format'](_0xed16('0x29'),_0x57a25a[_0xed16('0x22')]),'method':_0xed16('0x2a'),'body':{'user':{'role':_0xed16('0x2b'),'name':util[_0xed16('0xd')](_0xed16('0x2c'),_0x41af63||_0x5c5020),'phone':_0x5c5020}}})[_0xed16('0x14')](function(_0x1278e4){logger['info'](_0xed16('0x2d'));return _0x1278e4[_0xed16('0x20')];});}});}function getAuth(_0x567a4a){var _0x351637;if(_0x567a4a['authType']===_0xed16('0x2e')){_0x351637=util[_0xed16('0xd')]('%s:%s',_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x2e')]);}else if(_0x567a4a[_0xed16('0x30')]===_0xed16('0x31')){_0x351637=util['format'](_0xed16('0x32'),_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x351637)[_0xed16('0x33')](_0xed16('0x34')));}function request(_0x3b1dc2){logger[_0xed16('0x35')]('[HTTP]',JSON[_0xed16('0x36')](_0x3b1dc2));return rp(_[_0xed16('0x6')](_0x3b1dc2,{'method':_0xed16('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1b6c8e,_0x1c2f5b){var _0x369ea4=[];if(_0x1b6c8e&&_0x1b6c8e[_0xed16('0x24')]>0x0){_0x369ea4=_[_0xed16('0x38')](_0x1b6c8e,_0x1c2f5b);}return _0x369ea4;}function getCustomFields(_0xe21e8,_0x57e097){var _0x27f387=[];var _0x5860a0={'custom_fields':[]};if(_0xe21e8[_0xed16('0x24')]>0x0){_[_0xed16('0x39')](_0xe21e8,function(_0x4acb4a){if(_[_0xed16('0x3a')]([_0xed16('0x3b'),_0xed16('0x3c')],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x3e')]&&!_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0x4acb4a[_0xed16('0x3e')][_0xed16('0x40')]()]=_0x4acb4a[_0xed16('0x41')][_0xed16('0x33')]();}else if(_[_0xed16('0x3a')]([_0xed16('0x3b'),'picklist'],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x4acb4a[_0xed16('0x41')]['toString']()});}else if(_0x4acb4a[_0xed16('0x3d')]===_0xed16('0x45')&&_0x4acb4a['variableName']&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x46')]]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a[_0xed16('0x42')],'value':_0x57e097[_0x4acb4a[_0xed16('0x46')]][_0xed16('0x33')]()});}else if(_0x4acb4a[_0xed16('0x3d')]==='customVariable'&&_0x4acb4a['Variable']&&_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')]&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')][_0xed16('0x40')]()]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x57e097[_0x4acb4a['Variable'][_0xed16('0x11')][_0xed16('0x40')]()][_0xed16('0x33')]()});}});}return _0x5860a0;}exports['queue']=function(_0x350128,_0x48a1e1,_0x220d2a,_0x1d2f4f,_0x5ad458,_0x19b614){var _0x2fbfa1,_0x5c4001;_0x19b614[_0xed16('0x22')]=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x22')]);_0x19b614['serverUrl']=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x48')]);if(_0x5ad458&&_0x5ad458[_0xed16('0x49')]){logger[_0xed16('0xb')](_0xed16('0x4a'),'Recording\x20is\x20enabled!');_0x48a1e1[_0xed16('0x4b')]=util[_0xed16('0xd')](_0xed16('0x4c'),_0x19b614[_0xed16('0x48')],_0x48a1e1[_0xed16('0x4d')],md5(_0x48a1e1[_0xed16('0x4d')]));}else{_0x48a1e1[_0xed16('0x4b')]='';}headers[_0xed16('0x4e')]=getAuth(_0x19b614);return getUser(_0x19b614,_0x1d2f4f['email'])[_0xed16('0x14')](function(_0x125eb5){_0x2fbfa1=_0x125eb5;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x2fbfa1['id']);return getEndUser(_0x19b614,_0x48a1e1[_0xed16('0x50')],_0x48a1e1[_0xed16('0x51')]);})['then'](function(_0x4a39ec){_0x5c4001=_0x4a39ec;logger[_0xed16('0xb')](_0xed16('0x52'),_0x5c4001['id']);return getTicket(_0x19b614,_0x2fbfa1,_0x5c4001,_0x220d2a,_0x48a1e1);})[_0xed16('0x14')](function(_0x35b418){if(_0x35b418){logger['info'](_0xed16('0x53'),_0x35b418['id']);switch(_0x19b614[_0xed16('0x3d')]){case'integrationTab':logger[_0xed16('0xb')](_0xed16('0x4a'),_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x19b614[_0xed16('0x22')],_0x2fbfa1['id'],_0x35b418['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info']('[QUEUE]',_0xed16('0x57'));emit(util['format']('user:%s',_0x1d2f4f[_0xed16('0x11')]),_0xed16('0x58'),{'uri':util['format'](_0xed16('0x59'),_0x19b614['remoteUri'][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x35b418['id'])});break;default:logger['error'](_0xed16('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xed16('0x5c')](function(_0x561a0c){logger[_0xed16('0x5d')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xed16('0x5e')](_0x561a0c,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x5f')]=function(_0x1e3b26,_0xa42fff,_0x3fd972,_0x30ab11,_0x30b51e,_0x5c9898,_0x4a5e63){var _0xa5a5d8,_0x3443ae;_0x5c9898[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x5c9898[_0xed16('0x22')]);_0x5c9898['serverUrl']=intUtil['stripTrailingSlash'](_0x5c9898['serverUrl']);if(_0x4a5e63&&_0x4a5e63['recordingFormat']&&_0x4a5e63[_0xed16('0x61')]!=='none'){logger[_0xed16('0xb')](_0xed16('0x62'),_0xed16('0x63'));_0xa42fff['recordingURL']=util[_0xed16('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c9898[_0xed16('0x48')],_0xa42fff['uniqueid'],md5(_0xa42fff[_0xed16('0x4d')]));}headers[_0xed16('0x4e')]=getAuth(_0x5c9898);return getUser(_0x5c9898,_0x30ab11[_0xed16('0x64')])[_0xed16('0x14')](function(_0x4846e1){_0xa5a5d8=_0x4846e1;logger[_0xed16('0xb')]('The\x20User\x20ID\x20is:',_0xa5a5d8['id']);return getEndUser(_0x5c9898,_0xa42fff[_0xed16('0x65')],_0xa42fff[_0xed16('0x66')]);})[_0xed16('0x14')](function(_0x17caea){_0x3443ae=_0x17caea;logger[_0xed16('0xb')](_0xed16('0x52'),_0x3443ae['id']);return getTicket(_0x5c9898,_0xa5a5d8,_0x3443ae,_0x3fd972,_0xa42fff);})[_0xed16('0x14')](function(_0x3a54fd){if(_0x3a54fd){logger['info']('The\x20Ticket\x20ID\x20is:',_0x3a54fd['id']);switch(_0x5c9898[_0xed16('0x3d')]){case _0xed16('0x67'):logger[_0xed16('0xb')]('[OUTBOUND]',_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x5c9898['remoteUri'],_0xa5a5d8['id'],_0x3a54fd['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info'](_0xed16('0x62'),_0xed16('0x57'));emit(util[_0xed16('0xd')]('user:%s',_0x30ab11[_0xed16('0x11')]),'trigger:browser:url',{'uri':util[_0xed16('0xd')](_0xed16('0x59'),_0x5c9898[_0xed16('0x22')][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x3a54fd['id'])});break;default:logger[_0xed16('0x5d')]('[OUTBOUND]',_0xed16('0x68'));}}})[_0xed16('0x5c')](function(_0x2c554f){logger[_0xed16('0x5d')](_0xed16('0x69'),util[_0xed16('0x5e')](_0x2c554f,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x6a')]=function(_0xf72b04,_0x571ee6,_0x533240,_0x558c04,_0x36c390,_0x4e4802){var _0x10d838,_0x2fbd0d;_0x4e4802[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x4e4802[_0xed16('0x22')]);_0x4e4802[_0xed16('0x48')]=intUtil['stripTrailingSlash'](_0x4e4802[_0xed16('0x48')]);if(_0x36c390&&_0x36c390[_0xed16('0x49')]){logger['info']('['+_0x571ee6['lastevent'][_0xed16('0x6b')]()+']',_0xed16('0x63'));_0x571ee6['recordingURL']=util[_0xed16('0xd')](_0xed16('0x4c'),_0x4e4802[_0xed16('0x48')],_0x571ee6[_0xed16('0x4d')],md5(_0x571ee6[_0xed16('0x4d')]));}else{_0x571ee6['recordingURL']='';}headers[_0xed16('0x4e')]=getAuth(_0x4e4802);return getUser(_0x4e4802)[_0xed16('0x14')](function(_0x3b381e){_0x10d838=_0x3b381e;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x10d838['id']);return getEndUser(_0x4e4802,_0x571ee6[_0xed16('0x50')],_0x571ee6['calleridnum']);})['then'](function(_0x59db45){_0x2fbd0d=_0x59db45;logger[_0xed16('0xb')](_0xed16('0x52'),_0x2fbd0d['id']);return getTicket(_0x4e4802,_0x10d838,_0x2fbd0d,_0x533240,_0x571ee6);})[_0xed16('0x14')](function(_0x19200f){if(_0x19200f){logger[_0xed16('0xb')]('The\x20Ticket\x20ID\x20is:',_0x19200f['id']);}})['catch'](function(_0x5222fc){logger['error']('['+_0x571ee6[_0xed16('0x6c')][_0xed16('0x6b')]()+']'+_0xed16('0x6d'),util[_0xed16('0x5e')](_0x5222fc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff