// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x8043=['destcalleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','util','ioredis','../../../../config/environment','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','%s/search.json','count','Agent\x20found!','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','results','length','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','toString','debug','[HTTP]','stringify','GET','map','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variableName','customVariable','name','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname'];(function(_0x3fc3ad,_0x3beea){var _0x1ad7f2=function(_0x224e19){while(--_0x224e19){_0x3fc3ad['push'](_0x3fc3ad['shift']());}};_0x1ad7f2(++_0x3beea);}(_0x8043,0x1ab));var _0x3804=function(_0x2cc711,_0x300328){_0x2cc711=_0x2cc711-0x0;var _0x31a52e=_0x8043[_0x2cc711];return _0x31a52e;};'use strict';var _=require(_0x3804('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0x3804('0x1'));var Redis=require(_0x3804('0x2'));var intUtil=require('./util');var config=require(_0x3804('0x3'));var logger=require('../../../../config/logger')(_0x3804('0x4'));config[_0x3804('0x5')]=_[_0x3804('0x6')](config[_0x3804('0x5')],{'host':'localhost','port':0x18eb});var io=require(_0x3804('0x7'))(new Redis(config[_0x3804('0x5')]));function emit(_0x18f35d,_0x356fd6,_0x7a2d1c){io['to'](_0x18f35d)[_0x3804('0x8')](_0x356fd6,_0x7a2d1c);}var headers={'Content-Type':'application/json','Accept':_0x3804('0x9')};function getTicket(_0x513c60,_0x37d6cb,_0x18d6c1,_0x3a5ac5,_0xbe2ca6){logger[_0x3804('0xa')](_0x3804('0xb'));return request({'uri':util[_0x3804('0xc')](_0x3804('0xd'),_0x513c60[_0x3804('0xe')]),'method':_0x3804('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x18d6c1['id'],'submitter_id':_0x37d6cb?_0x37d6cb['id']:undefined,'assignee_id':_0x37d6cb?_0x37d6cb['id']:undefined,'tags':getTags(_0x3a5ac5['Tags'],'name'),'subject':intUtil[_0x3804('0x10')](_0x3a5ac5[_0x3804('0x11')],_0xbe2ca6,'\x20'),'description':intUtil[_0x3804('0x10')](_0x3a5ac5[_0x3804('0x12')],_0xbe2ca6,'\x0a'),'comment':{'public':![],'body':intUtil[_0x3804('0x10')](_0x3a5ac5[_0x3804('0x12')],_0xbe2ca6,'\x0a')}},getCustomFields(_0x3a5ac5[_0x3804('0x13')],_0xbe2ca6))}})[_0x3804('0x14')](function(_0x206cba){logger[_0x3804('0xa')](_0x3804('0x15'));return _0x206cba[_0x3804('0x16')];});}function getUser(_0x248dd6,_0x19f024){if(intUtil['validateEmail'](_0x19f024)){logger[_0x3804('0xa')]('Getting\x20agent\x20with\x20email',_0x19f024);return request({'uri':util[_0x3804('0xc')](_0x3804('0x17'),_0x248dd6[_0x3804('0xe')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x19f024)}})[_0x3804('0x14')](function(_0x5a033){if(_0x5a033[_0x3804('0x18')]){logger[_0x3804('0xa')](_0x3804('0x19'));return _[_0x3804('0x1a')](_0x5a033['results'],{'email':_0x19f024,'role':'agent'});}else{logger[_0x3804('0xa')](_0x3804('0x1b'));return request({'uri':util[_0x3804('0xc')](_0x3804('0x1c'),_0x248dd6[_0x3804('0xe')])})['then'](function(_0x49459b){logger[_0x3804('0xa')](_0x3804('0x1d'));return _0x49459b['user'];});}});}else{logger[_0x3804('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x3804('0x1c'),_0x248dd6['remoteUri'])})['then'](function(_0x5a4123){logger['info'](_0x3804('0x1d'));return _0x5a4123['user'];});}}function getEndUser(_0xe5feb7,_0x2ec34e,_0x19d32e){logger[_0x3804('0xa')]('Searching\x20enduser\x20with\x20phone',_0x19d32e);return request({'uri':util[_0x3804('0xc')](_0x3804('0x17'),_0xe5feb7[_0x3804('0xe')]),'qs':{'query':util[_0x3804('0xc')]('type:user\x20role:end-user\x20phone:%s',_0x19d32e)}})[_0x3804('0x14')](function(_0x5e99d3){var _0x373b73;if(_0x5e99d3[_0x3804('0x1e')][_0x3804('0x1f')]){_0x5e99d3[_0x3804('0x1e')]=_[_0x3804('0x20')](_0x5e99d3[_0x3804('0x1e')],{'suspended':![],'role':_0x3804('0x21')});if(_0x5e99d3[_0x3804('0x1e')][_0x3804('0x1f')]){_0x373b73=_[_0x3804('0x22')](_0x5e99d3['results']);}}if(_0x373b73){logger[_0x3804('0xa')]('Enduser\x20found!');return _0x373b73;}else{logger[_0x3804('0xa')](_0x3804('0x23'));return request({'uri':util[_0x3804('0xc')](_0x3804('0x24'),_0xe5feb7['remoteUri']),'method':_0x3804('0xf'),'body':{'user':{'role':_0x3804('0x21'),'name':util['format']('Caller\x20-\x20%s',_0x2ec34e||_0x19d32e),'phone':_0x19d32e}}})[_0x3804('0x14')](function(_0x4d4ffa){logger[_0x3804('0xa')](_0x3804('0x25'));return _0x4d4ffa['user'];});}});}function getAuth(_0x2bc997){var _0x16a8bd;if(_0x2bc997[_0x3804('0x26')]===_0x3804('0x27')){_0x16a8bd=util[_0x3804('0xc')](_0x3804('0x28'),_0x2bc997[_0x3804('0x29')],_0x2bc997['password']);}else if(_0x2bc997['authType']==='token'){_0x16a8bd=util[_0x3804('0xc')](_0x3804('0x2a'),_0x2bc997[_0x3804('0x29')],_0x2bc997[_0x3804('0x2b')]);}return util[_0x3804('0xc')](_0x3804('0x2c'),new Buffer(_0x16a8bd)[_0x3804('0x2d')]('base64'));}function request(_0x441a7d){logger[_0x3804('0x2e')](_0x3804('0x2f'),JSON[_0x3804('0x30')](_0x441a7d));return rp(_[_0x3804('0x6')](_0x441a7d,{'method':_0x3804('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x5697d5,_0x5309bc){var _0x233159=[];if(_0x5697d5&&_0x5697d5[_0x3804('0x1f')]>0x0){_0x233159=_[_0x3804('0x32')](_0x5697d5,_0x5309bc);}return _0x233159;}function getCustomFields(_0x1d59bf,_0x36f0ee){var _0x5c3aaa=[];var _0x554bd5={'custom_fields':[]};if(_0x1d59bf['length']>0x0){_['forEach'](_0x1d59bf,function(_0x5057b2){if(_['includes']([_0x3804('0x33'),_0x3804('0x34')],_0x5057b2[_0x3804('0x35')])&&_0x5057b2[_0x3804('0x36')]&&!_0x5057b2[_0x3804('0x37')]){_0x554bd5[_0x5057b2['nameField'][_0x3804('0x38')]()]=_0x5057b2[_0x3804('0x39')][_0x3804('0x2d')]();}else if(_['includes']([_0x3804('0x33'),_0x3804('0x34')],_0x5057b2[_0x3804('0x35')])&&_0x5057b2[_0x3804('0x3a')]&&_0x5057b2[_0x3804('0x37')]){_0x554bd5[_0x3804('0x3b')][_0x3804('0x3c')]({'id':_0x5057b2[_0x3804('0x3a')],'value':_0x5057b2[_0x3804('0x39')]['toString']()});}else if(_0x5057b2[_0x3804('0x35')]==='variable'&&_0x5057b2[_0x3804('0x3d')]&&_0x5057b2[_0x3804('0x3a')]&&_0x5057b2['customField']){_0x36f0ee[_0x5057b2[_0x3804('0x3d')]]&&_0x554bd5[_0x3804('0x3b')][_0x3804('0x3c')]({'id':_0x5057b2[_0x3804('0x3a')],'value':_0x36f0ee[_0x5057b2[_0x3804('0x3d')]][_0x3804('0x2d')]()});}else if(_0x5057b2[_0x3804('0x35')]===_0x3804('0x3e')&&_0x5057b2['Variable']&&_0x5057b2['Variable'][_0x3804('0x3f')]&&_0x5057b2[_0x3804('0x3a')]&&_0x5057b2[_0x3804('0x37')]){_0x36f0ee[_0x5057b2[_0x3804('0x40')][_0x3804('0x3f')][_0x3804('0x38')]()]&&_0x554bd5['custom_fields'][_0x3804('0x3c')]({'id':_0x5057b2[_0x3804('0x3a')],'value':_0x36f0ee[_0x5057b2[_0x3804('0x40')][_0x3804('0x3f')]['toLowerCase']()][_0x3804('0x2d')]()});}});}return _0x554bd5;}exports[_0x3804('0x41')]=function(_0x19ec7a,_0x3aa5ca,_0x26cee7,_0x4bd2ca,_0x3e61a5,_0x4f59b9){var _0x3b6824,_0x1baa30;_0x4f59b9[_0x3804('0xe')]=intUtil[_0x3804('0x42')](_0x4f59b9['remoteUri']);_0x4f59b9[_0x3804('0x43')]=intUtil['stripTrailingSlash'](_0x4f59b9[_0x3804('0x43')]);if(_0x3e61a5&&_0x3e61a5[_0x3804('0x44')]){logger[_0x3804('0xa')](_0x3804('0x45'),'Recording\x20is\x20enabled!');_0x3aa5ca[_0x3804('0x46')]=util[_0x3804('0xc')](_0x3804('0x47'),_0x4f59b9[_0x3804('0x43')],_0x3aa5ca[_0x3804('0x48')],md5(_0x3aa5ca['uniqueid']));}else{_0x3aa5ca[_0x3804('0x46')]='';}headers[_0x3804('0x49')]=getAuth(_0x4f59b9);return getUser(_0x4f59b9,_0x4bd2ca['email'])['then'](function(_0x1e8874){_0x3b6824=_0x1e8874;logger[_0x3804('0xa')](_0x3804('0x4a'),_0x3b6824['id']);return getEndUser(_0x4f59b9,_0x3aa5ca[_0x3804('0x4b')],_0x3aa5ca[_0x3804('0x4c')]);})[_0x3804('0x14')](function(_0x35047d){_0x1baa30=_0x35047d;logger[_0x3804('0xa')](_0x3804('0x4d'),_0x1baa30['id']);return getTicket(_0x4f59b9,_0x3b6824,_0x1baa30,_0x26cee7,_0x3aa5ca);})['then'](function(_0x401798){if(_0x401798){logger[_0x3804('0xa')]('The\x20Ticket\x20ID\x20is:',_0x401798['id']);switch(_0x4f59b9['type']){case'integrationTab':logger[_0x3804('0xa')]('[QUEUE]',_0x3804('0x4e'));return request({'uri':util['format'](_0x3804('0x4f'),_0x4f59b9[_0x3804('0xe')],_0x3b6824['id'],_0x401798['id']),'method':'POST'});case _0x3804('0x50'):logger['info'](_0x3804('0x45'),_0x3804('0x51'));emit(util[_0x3804('0xc')](_0x3804('0x52'),_0x4bd2ca[_0x3804('0x3f')]),_0x3804('0x53'),{'uri':util['format'](_0x3804('0x54'),_0x4f59b9['remoteUri'][_0x3804('0x55')](_0x3804('0x56'),''),_0x401798['id'])});break;default:logger['error'](_0x3804('0x45'),_0x3804('0x57'));}}})[_0x3804('0x58')](function(_0x18c18a){logger[_0x3804('0x59')](_0x3804('0x5a'),util[_0x3804('0x5b')](_0x18c18a,{'showHidden':!![],'depth':null}));});};exports[_0x3804('0x5c')]=function(_0x20b021,_0x2eed1d,_0x1f9f94,_0x63e712,_0xc129f,_0x119b5e,_0x42c3f6){var _0x130666,_0x27858c;_0x119b5e[_0x3804('0xe')]=intUtil[_0x3804('0x42')](_0x119b5e[_0x3804('0xe')]);_0x119b5e['serverUrl']=intUtil[_0x3804('0x42')](_0x119b5e[_0x3804('0x43')]);if(_0x42c3f6&&_0x42c3f6[_0x3804('0x5d')]&&_0x42c3f6[_0x3804('0x5d')]!==_0x3804('0x5e')){logger[_0x3804('0xa')](_0x3804('0x5f'),'Recording\x20is\x20enabled!');_0x2eed1d[_0x3804('0x46')]=util[_0x3804('0xc')](_0x3804('0x47'),_0x119b5e['serverUrl'],_0x2eed1d[_0x3804('0x48')],md5(_0x2eed1d[_0x3804('0x48')]));}headers[_0x3804('0x49')]=getAuth(_0x119b5e);return getUser(_0x119b5e,_0x63e712[_0x3804('0x60')])[_0x3804('0x14')](function(_0x102e77){_0x130666=_0x102e77;logger[_0x3804('0xa')](_0x3804('0x4a'),_0x130666['id']);return getEndUser(_0x119b5e,_0x2eed1d[_0x3804('0x61')],_0x2eed1d[_0x3804('0x62')]);})[_0x3804('0x14')](function(_0x57a6d3){_0x27858c=_0x57a6d3;logger[_0x3804('0xa')](_0x3804('0x4d'),_0x27858c['id']);return getTicket(_0x119b5e,_0x130666,_0x27858c,_0x1f9f94,_0x2eed1d);})[_0x3804('0x14')](function(_0xc055dc){if(_0xc055dc){logger[_0x3804('0xa')](_0x3804('0x63'),_0xc055dc['id']);switch(_0x119b5e[_0x3804('0x35')]){case _0x3804('0x64'):logger['info']('[OUTBOUND]',_0x3804('0x4e'));return request({'uri':util['format'](_0x3804('0x4f'),_0x119b5e['remoteUri'],_0x130666['id'],_0xc055dc['id']),'method':_0x3804('0xf')});case'newTab':logger[_0x3804('0xa')](_0x3804('0x5f'),_0x3804('0x51'));emit(util['format']('user:%s',_0x63e712[_0x3804('0x3f')]),_0x3804('0x53'),{'uri':util[_0x3804('0xc')](_0x3804('0x54'),_0x119b5e[_0x3804('0xe')]['replace'](_0x3804('0x56'),''),_0xc055dc['id'])});break;default:logger[_0x3804('0x59')](_0x3804('0x5f'),_0x3804('0x57'));}}})[_0x3804('0x58')](function(_0x5f4e50){logger[_0x3804('0x59')](_0x3804('0x65'),util['inspect'](_0x5f4e50,{'showHidden':!![],'depth':null}));});};exports[_0x3804('0x66')]=function(_0x16c580,_0x476a4e,_0x4a026e,_0x512287,_0x44b18d,_0x524678){var _0x2ad8c1,_0x5af728;_0x524678[_0x3804('0xe')]=intUtil[_0x3804('0x42')](_0x524678[_0x3804('0xe')]);_0x524678[_0x3804('0x43')]=intUtil[_0x3804('0x42')](_0x524678[_0x3804('0x43')]);if(_0x44b18d&&_0x44b18d[_0x3804('0x44')]){logger['info']('['+_0x476a4e['lastevent'][_0x3804('0x67')]()+']','Recording\x20is\x20enabled!');_0x476a4e['recordingURL']=util['format'](_0x3804('0x47'),_0x524678['serverUrl'],_0x476a4e['uniqueid'],md5(_0x476a4e['uniqueid']));}else{_0x476a4e[_0x3804('0x46')]='';}headers[_0x3804('0x49')]=getAuth(_0x524678);return getUser(_0x524678)[_0x3804('0x14')](function(_0x501d63){_0x2ad8c1=_0x501d63;logger['info']('The\x20User\x20ID\x20is:',_0x2ad8c1['id']);return getEndUser(_0x524678,_0x476a4e[_0x3804('0x4b')],_0x476a4e[_0x3804('0x4c')]);})['then'](function(_0xd83339){_0x5af728=_0xd83339;logger[_0x3804('0xa')](_0x3804('0x4d'),_0x5af728['id']);return getTicket(_0x524678,_0x2ad8c1,_0x5af728,_0x4a026e,_0x476a4e);})[_0x3804('0x14')](function(_0x3073d6){if(_0x3073d6){logger[_0x3804('0xa')](_0x3804('0x63'),_0x3073d6['id']);}})[_0x3804('0x58')](function(_0x5da3b8){logger['error']('['+_0x476a4e['lastevent'][_0x3804('0x67')]()+']'+_0x3804('0x68'),util['inspect'](_0x5da3b8,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd16e=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','inspect','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','zendesk','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','remoteUri','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','toString','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0x2e5c3c,_0x5717c7){var _0x5d19ba=function(_0x38f029){while(--_0x38f029){_0x2e5c3c['push'](_0x2e5c3c['shift']());}};_0x5d19ba(++_0x5717c7);}(_0xd16e,0xfe));var _0xed16=function(_0x3d81a3,_0x90e2e7){_0x3d81a3=_0x3d81a3-0x0;var _0x1ef4f6=_0xd16e[_0x3d81a3];return _0x1ef4f6;};'use strict';var _=require(_0xed16('0x0'));var rp=require(_0xed16('0x1'));var md5=require('md5');var util=require(_0xed16('0x2'));var Redis=require(_0xed16('0x3'));var intUtil=require(_0xed16('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xed16('0x5'));config['redis']=_[_0xed16('0x6')](config['redis'],{'host':_0xed16('0x7'),'port':0x18eb});var io=require(_0xed16('0x8'))(new Redis(config['redis']));function emit(_0x32bd62,_0x271099,_0x34e044){io['to'](_0x32bd62)[_0xed16('0x9')](_0x271099,_0x34e044);}var headers={'Content-Type':_0xed16('0xa'),'Accept':_0xed16('0xa')};function getTicket(_0x2658ce,_0x5e8a54,_0x215c59,_0x31e146,_0x407d3c){logger[_0xed16('0xb')](_0xed16('0xc'));return request({'uri':util[_0xed16('0xd')](_0xed16('0xe'),_0x2658ce['remoteUri']),'method':'POST','body':{'ticket':_[_0xed16('0xf')]({'requester_id':_0x215c59['id'],'submitter_id':_0x5e8a54?_0x5e8a54['id']:undefined,'assignee_id':_0x5e8a54?_0x5e8a54['id']:undefined,'tags':getTags(_0x31e146[_0xed16('0x10')],_0xed16('0x11')),'subject':intUtil[_0xed16('0x12')](_0x31e146['Subjects'],_0x407d3c,'\x20'),'description':intUtil[_0xed16('0x12')](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a')}},getCustomFields(_0x31e146['Fields'],_0x407d3c))}})[_0xed16('0x14')](function(_0x3d6213){logger[_0xed16('0xb')](_0xed16('0x15'));return _0x3d6213['ticket'];});}function getUser(_0x55d918,_0x12e241){if(intUtil[_0xed16('0x16')](_0x12e241)){logger[_0xed16('0xb')](_0xed16('0x17'),_0x12e241);return request({'uri':util[_0xed16('0xd')](_0xed16('0x18'),_0x55d918['remoteUri']),'qs':{'query':util[_0xed16('0xd')](_0xed16('0x19'),_0x12e241)}})[_0xed16('0x14')](function(_0x48dabf){if(_0x48dabf[_0xed16('0x1a')]){logger['info']('Agent\x20found!');return _[_0xed16('0x1b')](_0x48dabf[_0xed16('0x1c')],{'email':_0x12e241,'role':_0xed16('0x1d')});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x55d918['remoteUri'])})[_0xed16('0x14')](function(_0xcaace9){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0xcaace9[_0xed16('0x20')];});}});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format'](_0xed16('0x21'),_0x55d918[_0xed16('0x22')])})[_0xed16('0x14')](function(_0x17d47b){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0x17d47b['user'];});}}function getEndUser(_0x57a25a,_0x41af63,_0x5c5020){logger[_0xed16('0xb')]('Searching\x20enduser\x20with\x20phone',_0x5c5020);return request({'uri':util[_0xed16('0xd')]('%s/search.json',_0x57a25a[_0xed16('0x22')]),'qs':{'query':util['format'](_0xed16('0x23'),_0x5c5020)}})[_0xed16('0x14')](function(_0x5145b6){var _0x276a65;if(_0x5145b6['results'][_0xed16('0x24')]){_0x5145b6[_0xed16('0x1c')]=_[_0xed16('0x25')](_0x5145b6['results'],{'suspended':![],'role':'end-user'});if(_0x5145b6[_0xed16('0x1c')][_0xed16('0x24')]){_0x276a65=_[_0xed16('0x26')](_0x5145b6[_0xed16('0x1c')]);}}if(_0x276a65){logger[_0xed16('0xb')](_0xed16('0x27'));return _0x276a65;}else{logger[_0xed16('0xb')](_0xed16('0x28'));return request({'uri':util['format'](_0xed16('0x29'),_0x57a25a[_0xed16('0x22')]),'method':_0xed16('0x2a'),'body':{'user':{'role':_0xed16('0x2b'),'name':util[_0xed16('0xd')](_0xed16('0x2c'),_0x41af63||_0x5c5020),'phone':_0x5c5020}}})[_0xed16('0x14')](function(_0x1278e4){logger['info'](_0xed16('0x2d'));return _0x1278e4[_0xed16('0x20')];});}});}function getAuth(_0x567a4a){var _0x351637;if(_0x567a4a['authType']===_0xed16('0x2e')){_0x351637=util[_0xed16('0xd')]('%s:%s',_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x2e')]);}else if(_0x567a4a[_0xed16('0x30')]===_0xed16('0x31')){_0x351637=util['format'](_0xed16('0x32'),_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x351637)[_0xed16('0x33')](_0xed16('0x34')));}function request(_0x3b1dc2){logger[_0xed16('0x35')]('[HTTP]',JSON[_0xed16('0x36')](_0x3b1dc2));return rp(_[_0xed16('0x6')](_0x3b1dc2,{'method':_0xed16('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1b6c8e,_0x1c2f5b){var _0x369ea4=[];if(_0x1b6c8e&&_0x1b6c8e[_0xed16('0x24')]>0x0){_0x369ea4=_[_0xed16('0x38')](_0x1b6c8e,_0x1c2f5b);}return _0x369ea4;}function getCustomFields(_0xe21e8,_0x57e097){var _0x27f387=[];var _0x5860a0={'custom_fields':[]};if(_0xe21e8[_0xed16('0x24')]>0x0){_[_0xed16('0x39')](_0xe21e8,function(_0x4acb4a){if(_[_0xed16('0x3a')]([_0xed16('0x3b'),_0xed16('0x3c')],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x3e')]&&!_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0x4acb4a[_0xed16('0x3e')][_0xed16('0x40')]()]=_0x4acb4a[_0xed16('0x41')][_0xed16('0x33')]();}else if(_[_0xed16('0x3a')]([_0xed16('0x3b'),'picklist'],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x4acb4a[_0xed16('0x41')]['toString']()});}else if(_0x4acb4a[_0xed16('0x3d')]===_0xed16('0x45')&&_0x4acb4a['variableName']&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x46')]]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a[_0xed16('0x42')],'value':_0x57e097[_0x4acb4a[_0xed16('0x46')]][_0xed16('0x33')]()});}else if(_0x4acb4a[_0xed16('0x3d')]==='customVariable'&&_0x4acb4a['Variable']&&_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')]&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')][_0xed16('0x40')]()]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x57e097[_0x4acb4a['Variable'][_0xed16('0x11')][_0xed16('0x40')]()][_0xed16('0x33')]()});}});}return _0x5860a0;}exports['queue']=function(_0x350128,_0x48a1e1,_0x220d2a,_0x1d2f4f,_0x5ad458,_0x19b614){var _0x2fbfa1,_0x5c4001;_0x19b614[_0xed16('0x22')]=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x22')]);_0x19b614['serverUrl']=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x48')]);if(_0x5ad458&&_0x5ad458[_0xed16('0x49')]){logger[_0xed16('0xb')](_0xed16('0x4a'),'Recording\x20is\x20enabled!');_0x48a1e1[_0xed16('0x4b')]=util[_0xed16('0xd')](_0xed16('0x4c'),_0x19b614[_0xed16('0x48')],_0x48a1e1[_0xed16('0x4d')],md5(_0x48a1e1[_0xed16('0x4d')]));}else{_0x48a1e1[_0xed16('0x4b')]='';}headers[_0xed16('0x4e')]=getAuth(_0x19b614);return getUser(_0x19b614,_0x1d2f4f['email'])[_0xed16('0x14')](function(_0x125eb5){_0x2fbfa1=_0x125eb5;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x2fbfa1['id']);return getEndUser(_0x19b614,_0x48a1e1[_0xed16('0x50')],_0x48a1e1[_0xed16('0x51')]);})['then'](function(_0x4a39ec){_0x5c4001=_0x4a39ec;logger[_0xed16('0xb')](_0xed16('0x52'),_0x5c4001['id']);return getTicket(_0x19b614,_0x2fbfa1,_0x5c4001,_0x220d2a,_0x48a1e1);})[_0xed16('0x14')](function(_0x35b418){if(_0x35b418){logger['info'](_0xed16('0x53'),_0x35b418['id']);switch(_0x19b614[_0xed16('0x3d')]){case'integrationTab':logger[_0xed16('0xb')](_0xed16('0x4a'),_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x19b614[_0xed16('0x22')],_0x2fbfa1['id'],_0x35b418['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info']('[QUEUE]',_0xed16('0x57'));emit(util['format']('user:%s',_0x1d2f4f[_0xed16('0x11')]),_0xed16('0x58'),{'uri':util['format'](_0xed16('0x59'),_0x19b614['remoteUri'][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x35b418['id'])});break;default:logger['error'](_0xed16('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xed16('0x5c')](function(_0x561a0c){logger[_0xed16('0x5d')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xed16('0x5e')](_0x561a0c,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x5f')]=function(_0x1e3b26,_0xa42fff,_0x3fd972,_0x30ab11,_0x30b51e,_0x5c9898,_0x4a5e63){var _0xa5a5d8,_0x3443ae;_0x5c9898[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x5c9898[_0xed16('0x22')]);_0x5c9898['serverUrl']=intUtil['stripTrailingSlash'](_0x5c9898['serverUrl']);if(_0x4a5e63&&_0x4a5e63['recordingFormat']&&_0x4a5e63[_0xed16('0x61')]!=='none'){logger[_0xed16('0xb')](_0xed16('0x62'),_0xed16('0x63'));_0xa42fff['recordingURL']=util[_0xed16('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c9898[_0xed16('0x48')],_0xa42fff['uniqueid'],md5(_0xa42fff[_0xed16('0x4d')]));}headers[_0xed16('0x4e')]=getAuth(_0x5c9898);return getUser(_0x5c9898,_0x30ab11[_0xed16('0x64')])[_0xed16('0x14')](function(_0x4846e1){_0xa5a5d8=_0x4846e1;logger[_0xed16('0xb')]('The\x20User\x20ID\x20is:',_0xa5a5d8['id']);return getEndUser(_0x5c9898,_0xa42fff[_0xed16('0x65')],_0xa42fff[_0xed16('0x66')]);})[_0xed16('0x14')](function(_0x17caea){_0x3443ae=_0x17caea;logger[_0xed16('0xb')](_0xed16('0x52'),_0x3443ae['id']);return getTicket(_0x5c9898,_0xa5a5d8,_0x3443ae,_0x3fd972,_0xa42fff);})[_0xed16('0x14')](function(_0x3a54fd){if(_0x3a54fd){logger['info']('The\x20Ticket\x20ID\x20is:',_0x3a54fd['id']);switch(_0x5c9898[_0xed16('0x3d')]){case _0xed16('0x67'):logger[_0xed16('0xb')]('[OUTBOUND]',_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x5c9898['remoteUri'],_0xa5a5d8['id'],_0x3a54fd['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info'](_0xed16('0x62'),_0xed16('0x57'));emit(util[_0xed16('0xd')]('user:%s',_0x30ab11[_0xed16('0x11')]),'trigger:browser:url',{'uri':util[_0xed16('0xd')](_0xed16('0x59'),_0x5c9898[_0xed16('0x22')][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x3a54fd['id'])});break;default:logger[_0xed16('0x5d')]('[OUTBOUND]',_0xed16('0x68'));}}})[_0xed16('0x5c')](function(_0x2c554f){logger[_0xed16('0x5d')](_0xed16('0x69'),util[_0xed16('0x5e')](_0x2c554f,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x6a')]=function(_0xf72b04,_0x571ee6,_0x533240,_0x558c04,_0x36c390,_0x4e4802){var _0x10d838,_0x2fbd0d;_0x4e4802[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x4e4802[_0xed16('0x22')]);_0x4e4802[_0xed16('0x48')]=intUtil['stripTrailingSlash'](_0x4e4802[_0xed16('0x48')]);if(_0x36c390&&_0x36c390[_0xed16('0x49')]){logger['info']('['+_0x571ee6['lastevent'][_0xed16('0x6b')]()+']',_0xed16('0x63'));_0x571ee6['recordingURL']=util[_0xed16('0xd')](_0xed16('0x4c'),_0x4e4802[_0xed16('0x48')],_0x571ee6[_0xed16('0x4d')],md5(_0x571ee6[_0xed16('0x4d')]));}else{_0x571ee6['recordingURL']='';}headers[_0xed16('0x4e')]=getAuth(_0x4e4802);return getUser(_0x4e4802)[_0xed16('0x14')](function(_0x3b381e){_0x10d838=_0x3b381e;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x10d838['id']);return getEndUser(_0x4e4802,_0x571ee6[_0xed16('0x50')],_0x571ee6['calleridnum']);})['then'](function(_0x59db45){_0x2fbd0d=_0x59db45;logger[_0xed16('0xb')](_0xed16('0x52'),_0x2fbd0d['id']);return getTicket(_0x4e4802,_0x10d838,_0x2fbd0d,_0x533240,_0x571ee6);})[_0xed16('0x14')](function(_0x19200f){if(_0x19200f){logger[_0xed16('0xb')]('The\x20Ticket\x20ID\x20is:',_0x19200f['id']);}})['catch'](function(_0x5222fc){logger['error']('['+_0x571ee6[_0xed16('0x6c')][_0xed16('0x6b')]()+']'+_0xed16('0x6d'),util[_0xed16('0x5e')](_0x5222fc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff