// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x426e=['%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','filter','end-user','first','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','password','token','username','Basic\x20%s','toString','base64','debug','[HTTP]','GET','map','forEach','includes','string','picklist','nameField','toLowerCase','content','type','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','destcalleridname','destcalleridnum','integrationTab','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','monitor_format','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','emit','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Descriptions','Fields','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','then','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!'];(function(_0x31a280,_0x22700d){var _0x2b5027=function(_0x3c9a34){while(--_0x3c9a34){_0x31a280['push'](_0x31a280['shift']());}};_0x2b5027(++_0x22700d);}(_0x426e,0xc0));var _0xe426=function(_0xce4c29,_0x4029e5){_0xce4c29=_0xce4c29-0x0;var _0x3e7922=_0x426e[_0xce4c29];return _0x3e7922;};'use strict';var _=require(_0xe426('0x0'));var rp=require(_0xe426('0x1'));var md5=require('md5');var util=require(_0xe426('0x2'));var Redis=require(_0xe426('0x3'));var intUtil=require(_0xe426('0x4'));var config=require(_0xe426('0x5'));var logger=require(_0xe426('0x6'))(_0xe426('0x7'));config[_0xe426('0x8')]=_[_0xe426('0x9')](config[_0xe426('0x8')],{'host':_0xe426('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xe426('0x8')]));function emit(_0x47f543,_0x4abf01,_0x234137){io['to'](_0x47f543)[_0xe426('0xb')](_0x4abf01,_0x234137);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x30f82e,_0x53dd3d,_0x573ee6,_0x5183f4,_0x1e30d9){logger[_0xe426('0xc')](_0xe426('0xd'));return request({'uri':util[_0xe426('0xe')](_0xe426('0xf'),_0x30f82e[_0xe426('0x10')]),'method':_0xe426('0x11'),'body':{'ticket':_[_0xe426('0x12')]({'requester_id':_0x573ee6['id'],'submitter_id':_0x53dd3d?_0x53dd3d['id']:undefined,'assignee_id':_0x53dd3d?_0x53dd3d['id']:undefined,'tags':getTags(_0x5183f4[_0xe426('0x13')],'name'),'subject':intUtil[_0xe426('0x14')](_0x5183f4['Subjects'],_0x1e30d9,'\x20'),'description':intUtil[_0xe426('0x14')](_0x5183f4['Descriptions'],_0x1e30d9,'\x0a'),'comment':{'public':![],'body':intUtil[_0xe426('0x14')](_0x5183f4[_0xe426('0x15')],_0x1e30d9,'\x0a')}},getCustomFields(_0x5183f4[_0xe426('0x16')],_0x1e30d9))}})['then'](function(_0x1e5cda){logger[_0xe426('0xc')]('Ticket\x20created!');return _0x1e5cda['ticket'];});}function getUser(_0x5d8e9a,_0x46b6f0){if(intUtil[_0xe426('0x17')](_0x46b6f0)){logger['info'](_0xe426('0x18'),_0x46b6f0);return request({'uri':util[_0xe426('0xe')](_0xe426('0x19'),_0x5d8e9a[_0xe426('0x10')]),'qs':{'query':util['format'](_0xe426('0x1a'),_0x46b6f0)}})[_0xe426('0x1b')](function(_0x21356c){if(_0x21356c[_0xe426('0x1c')]){logger[_0xe426('0xc')](_0xe426('0x1d'));return _[_0xe426('0x1e')](_0x21356c[_0xe426('0x1f')],{'email':_0x46b6f0,'role':_0xe426('0x20')});}else{logger[_0xe426('0xc')](_0xe426('0x21'));return request({'uri':util['format'](_0xe426('0x22'),_0x5d8e9a['remoteUri'])})[_0xe426('0x1b')](function(_0x7340c9){logger['info'](_0xe426('0x23'));return _0x7340c9[_0xe426('0x24')];});}});}else{logger['info'](_0xe426('0x21'));return request({'uri':util[_0xe426('0xe')]('%s/users/me.json',_0x5d8e9a[_0xe426('0x10')])})['then'](function(_0x3df4fb){logger[_0xe426('0xc')](_0xe426('0x23'));return _0x3df4fb['user'];});}}function getEndUser(_0x1dae8d,_0x374e67,_0x1b6bb7){logger[_0xe426('0xc')](_0xe426('0x25'),_0x1b6bb7);return request({'uri':util[_0xe426('0xe')](_0xe426('0x19'),_0x1dae8d[_0xe426('0x10')]),'qs':{'query':util[_0xe426('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x1b6bb7)}})['then'](function(_0x1ffba4){var _0x5a2f8d;if(_0x1ffba4[_0xe426('0x1f')][_0xe426('0x26')]){_0x1ffba4[_0xe426('0x1f')]=_[_0xe426('0x27')](_0x1ffba4['results'],{'suspended':![],'role':_0xe426('0x28')});if(_0x1ffba4['results'][_0xe426('0x26')]){_0x5a2f8d=_[_0xe426('0x29')](_0x1ffba4[_0xe426('0x1f')]);}}if(_0x5a2f8d){logger[_0xe426('0xc')]('Enduser\x20found!');return _0x5a2f8d;}else{logger[_0xe426('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xe426('0xe')](_0xe426('0x2a'),_0x1dae8d['remoteUri']),'method':_0xe426('0x11'),'body':{'user':{'role':_0xe426('0x28'),'name':util[_0xe426('0xe')](_0xe426('0x2b'),_0x374e67||_0x1b6bb7),'phone':_0x1b6bb7}}})[_0xe426('0x1b')](function(_0x34c3e2){logger[_0xe426('0xc')](_0xe426('0x2c'));return _0x34c3e2[_0xe426('0x24')];});}});}function getAuth(_0x478523){var _0x3f257e;if(_0x478523['authType']===_0xe426('0x2d')){_0x3f257e=util[_0xe426('0xe')]('%s:%s',_0x478523['username'],_0x478523[_0xe426('0x2d')]);}else if(_0x478523['authType']===_0xe426('0x2e')){_0x3f257e=util['format']('%s/token:%s',_0x478523[_0xe426('0x2f')],_0x478523[_0xe426('0x2e')]);}return util[_0xe426('0xe')](_0xe426('0x30'),new Buffer(_0x3f257e)[_0xe426('0x31')](_0xe426('0x32')));}function request(_0x45ffb2){logger[_0xe426('0x33')](_0xe426('0x34'),JSON['stringify'](_0x45ffb2));return rp(_[_0xe426('0x9')](_0x45ffb2,{'method':_0xe426('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x311e44,_0xa38117){var _0x3d8ba8=[];if(_0x311e44&&_0x311e44[_0xe426('0x26')]>0x0){_0x3d8ba8=_[_0xe426('0x36')](_0x311e44,_0xa38117);}return _0x3d8ba8;}function getCustomFields(_0x30de14,_0x5f0736){var _0x4a0e84=[];var _0x73a389={'custom_fields':[]};if(_0x30de14['length']>0x0){_[_0xe426('0x37')](_0x30de14,function(_0x1f2335){if(_[_0xe426('0x38')]([_0xe426('0x39'),_0xe426('0x3a')],_0x1f2335['type'])&&_0x1f2335[_0xe426('0x3b')]&&!_0x1f2335['customField']){_0x73a389[_0x1f2335['nameField'][_0xe426('0x3c')]()]=_0x1f2335[_0xe426('0x3d')]['toString']();}else if(_['includes']([_0xe426('0x39'),'picklist'],_0x1f2335[_0xe426('0x3e')])&&_0x1f2335[_0xe426('0x3f')]&&_0x1f2335[_0xe426('0x40')]){_0x73a389[_0xe426('0x41')][_0xe426('0x42')]({'id':_0x1f2335['idField'],'value':_0x1f2335['content'][_0xe426('0x31')]()});}else if(_0x1f2335['type']===_0xe426('0x43')&&_0x1f2335[_0xe426('0x44')]&&_0x1f2335[_0xe426('0x3f')]&&_0x1f2335['customField']){_0x5f0736[_0x1f2335[_0xe426('0x44')]]&&_0x73a389[_0xe426('0x41')]['push']({'id':_0x1f2335[_0xe426('0x3f')],'value':_0x5f0736[_0x1f2335[_0xe426('0x44')]]['toString']()});}else if(_0x1f2335[_0xe426('0x3e')]===_0xe426('0x45')&&_0x1f2335[_0xe426('0x46')]&&_0x1f2335[_0xe426('0x46')][_0xe426('0x47')]&&_0x1f2335[_0xe426('0x3f')]&&_0x1f2335['customField']){_0x5f0736[_0x1f2335[_0xe426('0x46')][_0xe426('0x47')][_0xe426('0x3c')]()]&&_0x73a389[_0xe426('0x41')][_0xe426('0x42')]({'id':_0x1f2335[_0xe426('0x3f')],'value':_0x5f0736[_0x1f2335[_0xe426('0x46')]['name'][_0xe426('0x3c')]()][_0xe426('0x31')]()});}});}return _0x73a389;}exports[_0xe426('0x48')]=function(_0x12726f,_0x1b8ff4,_0x5b04a4,_0x5965e5,_0x978924,_0x9d7bb1){var _0x5bf53a,_0x36c82d;_0x9d7bb1[_0xe426('0x10')]=intUtil[_0xe426('0x49')](_0x9d7bb1['remoteUri']);_0x9d7bb1['serverUrl']=intUtil[_0xe426('0x49')](_0x9d7bb1['serverUrl']);if(_0x978924&&_0x978924['monitor_format']){logger[_0xe426('0xc')](_0xe426('0x4a'),_0xe426('0x4b'));_0x1b8ff4[_0xe426('0x4c')]=util[_0xe426('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x9d7bb1['serverUrl'],_0x1b8ff4[_0xe426('0x4d')],md5(_0x1b8ff4[_0xe426('0x4d')]));}else{_0x1b8ff4[_0xe426('0x4c')]='';}headers[_0xe426('0x4e')]=getAuth(_0x9d7bb1);return getUser(_0x9d7bb1,_0x5965e5[_0xe426('0x4f')])[_0xe426('0x1b')](function(_0x2cb950){_0x5bf53a=_0x2cb950;logger[_0xe426('0xc')](_0xe426('0x50'),_0x5bf53a['id']);return getEndUser(_0x9d7bb1,_0x1b8ff4[_0xe426('0x51')],_0x1b8ff4[_0xe426('0x52')]);})[_0xe426('0x1b')](function(_0x2a8c37){_0x36c82d=_0x2a8c37;logger[_0xe426('0xc')](_0xe426('0x53'),_0x36c82d['id']);return getTicket(_0x9d7bb1,_0x5bf53a,_0x36c82d,_0x5b04a4,_0x1b8ff4);})[_0xe426('0x1b')](function(_0x4c581e){if(_0x4c581e){logger['info'](_0xe426('0x54'),_0x4c581e['id']);switch(_0x9d7bb1[_0xe426('0x3e')]){case'integrationTab':logger[_0xe426('0xc')](_0xe426('0x4a'),_0xe426('0x55'));return request({'uri':util[_0xe426('0xe')](_0xe426('0x56'),_0x9d7bb1[_0xe426('0x10')],_0x5bf53a['id'],_0x4c581e['id']),'method':_0xe426('0x11')});case _0xe426('0x57'):logger[_0xe426('0xc')](_0xe426('0x4a'),_0xe426('0x58'));emit(util[_0xe426('0xe')](_0xe426('0x59'),_0x5965e5['name']),_0xe426('0x5a'),{'uri':util[_0xe426('0xe')](_0xe426('0x5b'),_0x9d7bb1[_0xe426('0x10')][_0xe426('0x5c')](_0xe426('0x5d'),''),_0x4c581e['id'])});break;default:logger[_0xe426('0x5e')](_0xe426('0x4a'),_0xe426('0x5f'));}}})[_0xe426('0x60')](function(_0x3effc9){logger[_0xe426('0x5e')](_0xe426('0x61'),util[_0xe426('0x62')](_0x3effc9,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x33bfbb,_0x5c4e1f,_0x1832ad,_0x18801a,_0x5729cf,_0x28fc20,_0x4c05cc){var _0x3fbdfa,_0x29806e;_0x28fc20[_0xe426('0x10')]=intUtil[_0xe426('0x49')](_0x28fc20[_0xe426('0x10')]);_0x28fc20['serverUrl']=intUtil[_0xe426('0x49')](_0x28fc20['serverUrl']);if(_0x4c05cc&&_0x4c05cc[_0xe426('0x63')]&&_0x4c05cc['recordingFormat']!==_0xe426('0x64')){logger[_0xe426('0xc')](_0xe426('0x65'),_0xe426('0x4b'));_0x5c4e1f[_0xe426('0x4c')]=util[_0xe426('0xe')](_0xe426('0x66'),_0x28fc20[_0xe426('0x67')],_0x5c4e1f[_0xe426('0x4d')],md5(_0x5c4e1f['uniqueid']));}headers[_0xe426('0x4e')]=getAuth(_0x28fc20);return getUser(_0x28fc20,_0x18801a[_0xe426('0x4f')])['then'](function(_0x4f8906){_0x3fbdfa=_0x4f8906;logger[_0xe426('0xc')]('The\x20User\x20ID\x20is:',_0x3fbdfa['id']);return getEndUser(_0x28fc20,_0x5c4e1f[_0xe426('0x68')],_0x5c4e1f[_0xe426('0x69')]);})[_0xe426('0x1b')](function(_0x5d4ecf){_0x29806e=_0x5d4ecf;logger[_0xe426('0xc')](_0xe426('0x53'),_0x29806e['id']);return getTicket(_0x28fc20,_0x3fbdfa,_0x29806e,_0x1832ad,_0x5c4e1f);})['then'](function(_0x135871){if(_0x135871){logger[_0xe426('0xc')]('The\x20Ticket\x20ID\x20is:',_0x135871['id']);switch(_0x28fc20[_0xe426('0x3e')]){case _0xe426('0x6a'):logger[_0xe426('0xc')](_0xe426('0x65'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe426('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x28fc20[_0xe426('0x10')],_0x3fbdfa['id'],_0x135871['id']),'method':_0xe426('0x11')});case'newTab':logger[_0xe426('0xc')](_0xe426('0x65'),_0xe426('0x58'));emit(util['format'](_0xe426('0x59'),_0x18801a['name']),_0xe426('0x5a'),{'uri':util[_0xe426('0xe')](_0xe426('0x5b'),_0x28fc20[_0xe426('0x10')]['replace'](_0xe426('0x5d'),''),_0x135871['id'])});break;default:logger[_0xe426('0x5e')](_0xe426('0x65'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe426('0x60')](function(_0x4957cc){logger['error'](_0xe426('0x6b'),util[_0xe426('0x62')](_0x4957cc,{'showHidden':!![],'depth':null}));});};exports[_0xe426('0x6c')]=function(_0x3792a1,_0x194fc7,_0x51a8b9,_0x4f9cca,_0x59226c,_0x245ef3){var _0x39f69a,_0x3831a0;_0x245ef3[_0xe426('0x10')]=intUtil[_0xe426('0x49')](_0x245ef3[_0xe426('0x10')]);_0x245ef3[_0xe426('0x67')]=intUtil[_0xe426('0x49')](_0x245ef3[_0xe426('0x67')]);if(_0x59226c&&_0x59226c[_0xe426('0x6d')]){logger[_0xe426('0xc')]('['+_0x194fc7[_0xe426('0x6e')]['toUpperCase']()+']',_0xe426('0x4b'));_0x194fc7[_0xe426('0x4c')]=util[_0xe426('0xe')](_0xe426('0x66'),_0x245ef3[_0xe426('0x67')],_0x194fc7['uniqueid'],md5(_0x194fc7[_0xe426('0x4d')]));}else{_0x194fc7[_0xe426('0x4c')]='';}headers[_0xe426('0x4e')]=getAuth(_0x245ef3);return getUser(_0x245ef3)[_0xe426('0x1b')](function(_0x4499f9){_0x39f69a=_0x4499f9;logger[_0xe426('0xc')]('The\x20User\x20ID\x20is:',_0x39f69a['id']);return getEndUser(_0x245ef3,_0x194fc7['calleridname'],_0x194fc7[_0xe426('0x52')]);})['then'](function(_0x5dbd56){_0x3831a0=_0x5dbd56;logger['info'](_0xe426('0x53'),_0x3831a0['id']);return getTicket(_0x245ef3,_0x39f69a,_0x3831a0,_0x51a8b9,_0x194fc7);})[_0xe426('0x1b')](function(_0x4ad9f0){if(_0x4ad9f0){logger[_0xe426('0xc')]('The\x20Ticket\x20ID\x20is:',_0x4ad9f0['id']);}})[_0xe426('0x60')](function(_0x1dd053){logger[_0xe426('0x5e')]('['+_0x194fc7[_0xe426('0x6e')][_0xe426('0x6f')]()+']'+_0xe426('0x70'),util[_0xe426('0x62')](_0x1dd053,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd16e=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','inspect','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','zendesk','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','remoteUri','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','toString','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0x2e5c3c,_0x5717c7){var _0x5d19ba=function(_0x38f029){while(--_0x38f029){_0x2e5c3c['push'](_0x2e5c3c['shift']());}};_0x5d19ba(++_0x5717c7);}(_0xd16e,0xfe));var _0xed16=function(_0x3d81a3,_0x90e2e7){_0x3d81a3=_0x3d81a3-0x0;var _0x1ef4f6=_0xd16e[_0x3d81a3];return _0x1ef4f6;};'use strict';var _=require(_0xed16('0x0'));var rp=require(_0xed16('0x1'));var md5=require('md5');var util=require(_0xed16('0x2'));var Redis=require(_0xed16('0x3'));var intUtil=require(_0xed16('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xed16('0x5'));config['redis']=_[_0xed16('0x6')](config['redis'],{'host':_0xed16('0x7'),'port':0x18eb});var io=require(_0xed16('0x8'))(new Redis(config['redis']));function emit(_0x32bd62,_0x271099,_0x34e044){io['to'](_0x32bd62)[_0xed16('0x9')](_0x271099,_0x34e044);}var headers={'Content-Type':_0xed16('0xa'),'Accept':_0xed16('0xa')};function getTicket(_0x2658ce,_0x5e8a54,_0x215c59,_0x31e146,_0x407d3c){logger[_0xed16('0xb')](_0xed16('0xc'));return request({'uri':util[_0xed16('0xd')](_0xed16('0xe'),_0x2658ce['remoteUri']),'method':'POST','body':{'ticket':_[_0xed16('0xf')]({'requester_id':_0x215c59['id'],'submitter_id':_0x5e8a54?_0x5e8a54['id']:undefined,'assignee_id':_0x5e8a54?_0x5e8a54['id']:undefined,'tags':getTags(_0x31e146[_0xed16('0x10')],_0xed16('0x11')),'subject':intUtil[_0xed16('0x12')](_0x31e146['Subjects'],_0x407d3c,'\x20'),'description':intUtil[_0xed16('0x12')](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a')}},getCustomFields(_0x31e146['Fields'],_0x407d3c))}})[_0xed16('0x14')](function(_0x3d6213){logger[_0xed16('0xb')](_0xed16('0x15'));return _0x3d6213['ticket'];});}function getUser(_0x55d918,_0x12e241){if(intUtil[_0xed16('0x16')](_0x12e241)){logger[_0xed16('0xb')](_0xed16('0x17'),_0x12e241);return request({'uri':util[_0xed16('0xd')](_0xed16('0x18'),_0x55d918['remoteUri']),'qs':{'query':util[_0xed16('0xd')](_0xed16('0x19'),_0x12e241)}})[_0xed16('0x14')](function(_0x48dabf){if(_0x48dabf[_0xed16('0x1a')]){logger['info']('Agent\x20found!');return _[_0xed16('0x1b')](_0x48dabf[_0xed16('0x1c')],{'email':_0x12e241,'role':_0xed16('0x1d')});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x55d918['remoteUri'])})[_0xed16('0x14')](function(_0xcaace9){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0xcaace9[_0xed16('0x20')];});}});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format'](_0xed16('0x21'),_0x55d918[_0xed16('0x22')])})[_0xed16('0x14')](function(_0x17d47b){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0x17d47b['user'];});}}function getEndUser(_0x57a25a,_0x41af63,_0x5c5020){logger[_0xed16('0xb')]('Searching\x20enduser\x20with\x20phone',_0x5c5020);return request({'uri':util[_0xed16('0xd')]('%s/search.json',_0x57a25a[_0xed16('0x22')]),'qs':{'query':util['format'](_0xed16('0x23'),_0x5c5020)}})[_0xed16('0x14')](function(_0x5145b6){var _0x276a65;if(_0x5145b6['results'][_0xed16('0x24')]){_0x5145b6[_0xed16('0x1c')]=_[_0xed16('0x25')](_0x5145b6['results'],{'suspended':![],'role':'end-user'});if(_0x5145b6[_0xed16('0x1c')][_0xed16('0x24')]){_0x276a65=_[_0xed16('0x26')](_0x5145b6[_0xed16('0x1c')]);}}if(_0x276a65){logger[_0xed16('0xb')](_0xed16('0x27'));return _0x276a65;}else{logger[_0xed16('0xb')](_0xed16('0x28'));return request({'uri':util['format'](_0xed16('0x29'),_0x57a25a[_0xed16('0x22')]),'method':_0xed16('0x2a'),'body':{'user':{'role':_0xed16('0x2b'),'name':util[_0xed16('0xd')](_0xed16('0x2c'),_0x41af63||_0x5c5020),'phone':_0x5c5020}}})[_0xed16('0x14')](function(_0x1278e4){logger['info'](_0xed16('0x2d'));return _0x1278e4[_0xed16('0x20')];});}});}function getAuth(_0x567a4a){var _0x351637;if(_0x567a4a['authType']===_0xed16('0x2e')){_0x351637=util[_0xed16('0xd')]('%s:%s',_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x2e')]);}else if(_0x567a4a[_0xed16('0x30')]===_0xed16('0x31')){_0x351637=util['format'](_0xed16('0x32'),_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x351637)[_0xed16('0x33')](_0xed16('0x34')));}function request(_0x3b1dc2){logger[_0xed16('0x35')]('[HTTP]',JSON[_0xed16('0x36')](_0x3b1dc2));return rp(_[_0xed16('0x6')](_0x3b1dc2,{'method':_0xed16('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1b6c8e,_0x1c2f5b){var _0x369ea4=[];if(_0x1b6c8e&&_0x1b6c8e[_0xed16('0x24')]>0x0){_0x369ea4=_[_0xed16('0x38')](_0x1b6c8e,_0x1c2f5b);}return _0x369ea4;}function getCustomFields(_0xe21e8,_0x57e097){var _0x27f387=[];var _0x5860a0={'custom_fields':[]};if(_0xe21e8[_0xed16('0x24')]>0x0){_[_0xed16('0x39')](_0xe21e8,function(_0x4acb4a){if(_[_0xed16('0x3a')]([_0xed16('0x3b'),_0xed16('0x3c')],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x3e')]&&!_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0x4acb4a[_0xed16('0x3e')][_0xed16('0x40')]()]=_0x4acb4a[_0xed16('0x41')][_0xed16('0x33')]();}else if(_[_0xed16('0x3a')]([_0xed16('0x3b'),'picklist'],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x4acb4a[_0xed16('0x41')]['toString']()});}else if(_0x4acb4a[_0xed16('0x3d')]===_0xed16('0x45')&&_0x4acb4a['variableName']&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x46')]]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a[_0xed16('0x42')],'value':_0x57e097[_0x4acb4a[_0xed16('0x46')]][_0xed16('0x33')]()});}else if(_0x4acb4a[_0xed16('0x3d')]==='customVariable'&&_0x4acb4a['Variable']&&_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')]&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')][_0xed16('0x40')]()]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x57e097[_0x4acb4a['Variable'][_0xed16('0x11')][_0xed16('0x40')]()][_0xed16('0x33')]()});}});}return _0x5860a0;}exports['queue']=function(_0x350128,_0x48a1e1,_0x220d2a,_0x1d2f4f,_0x5ad458,_0x19b614){var _0x2fbfa1,_0x5c4001;_0x19b614[_0xed16('0x22')]=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x22')]);_0x19b614['serverUrl']=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x48')]);if(_0x5ad458&&_0x5ad458[_0xed16('0x49')]){logger[_0xed16('0xb')](_0xed16('0x4a'),'Recording\x20is\x20enabled!');_0x48a1e1[_0xed16('0x4b')]=util[_0xed16('0xd')](_0xed16('0x4c'),_0x19b614[_0xed16('0x48')],_0x48a1e1[_0xed16('0x4d')],md5(_0x48a1e1[_0xed16('0x4d')]));}else{_0x48a1e1[_0xed16('0x4b')]='';}headers[_0xed16('0x4e')]=getAuth(_0x19b614);return getUser(_0x19b614,_0x1d2f4f['email'])[_0xed16('0x14')](function(_0x125eb5){_0x2fbfa1=_0x125eb5;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x2fbfa1['id']);return getEndUser(_0x19b614,_0x48a1e1[_0xed16('0x50')],_0x48a1e1[_0xed16('0x51')]);})['then'](function(_0x4a39ec){_0x5c4001=_0x4a39ec;logger[_0xed16('0xb')](_0xed16('0x52'),_0x5c4001['id']);return getTicket(_0x19b614,_0x2fbfa1,_0x5c4001,_0x220d2a,_0x48a1e1);})[_0xed16('0x14')](function(_0x35b418){if(_0x35b418){logger['info'](_0xed16('0x53'),_0x35b418['id']);switch(_0x19b614[_0xed16('0x3d')]){case'integrationTab':logger[_0xed16('0xb')](_0xed16('0x4a'),_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x19b614[_0xed16('0x22')],_0x2fbfa1['id'],_0x35b418['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info']('[QUEUE]',_0xed16('0x57'));emit(util['format']('user:%s',_0x1d2f4f[_0xed16('0x11')]),_0xed16('0x58'),{'uri':util['format'](_0xed16('0x59'),_0x19b614['remoteUri'][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x35b418['id'])});break;default:logger['error'](_0xed16('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xed16('0x5c')](function(_0x561a0c){logger[_0xed16('0x5d')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xed16('0x5e')](_0x561a0c,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x5f')]=function(_0x1e3b26,_0xa42fff,_0x3fd972,_0x30ab11,_0x30b51e,_0x5c9898,_0x4a5e63){var _0xa5a5d8,_0x3443ae;_0x5c9898[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x5c9898[_0xed16('0x22')]);_0x5c9898['serverUrl']=intUtil['stripTrailingSlash'](_0x5c9898['serverUrl']);if(_0x4a5e63&&_0x4a5e63['recordingFormat']&&_0x4a5e63[_0xed16('0x61')]!=='none'){logger[_0xed16('0xb')](_0xed16('0x62'),_0xed16('0x63'));_0xa42fff['recordingURL']=util[_0xed16('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c9898[_0xed16('0x48')],_0xa42fff['uniqueid'],md5(_0xa42fff[_0xed16('0x4d')]));}headers[_0xed16('0x4e')]=getAuth(_0x5c9898);return getUser(_0x5c9898,_0x30ab11[_0xed16('0x64')])[_0xed16('0x14')](function(_0x4846e1){_0xa5a5d8=_0x4846e1;logger[_0xed16('0xb')]('The\x20User\x20ID\x20is:',_0xa5a5d8['id']);return getEndUser(_0x5c9898,_0xa42fff[_0xed16('0x65')],_0xa42fff[_0xed16('0x66')]);})[_0xed16('0x14')](function(_0x17caea){_0x3443ae=_0x17caea;logger[_0xed16('0xb')](_0xed16('0x52'),_0x3443ae['id']);return getTicket(_0x5c9898,_0xa5a5d8,_0x3443ae,_0x3fd972,_0xa42fff);})[_0xed16('0x14')](function(_0x3a54fd){if(_0x3a54fd){logger['info']('The\x20Ticket\x20ID\x20is:',_0x3a54fd['id']);switch(_0x5c9898[_0xed16('0x3d')]){case _0xed16('0x67'):logger[_0xed16('0xb')]('[OUTBOUND]',_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x5c9898['remoteUri'],_0xa5a5d8['id'],_0x3a54fd['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info'](_0xed16('0x62'),_0xed16('0x57'));emit(util[_0xed16('0xd')]('user:%s',_0x30ab11[_0xed16('0x11')]),'trigger:browser:url',{'uri':util[_0xed16('0xd')](_0xed16('0x59'),_0x5c9898[_0xed16('0x22')][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x3a54fd['id'])});break;default:logger[_0xed16('0x5d')]('[OUTBOUND]',_0xed16('0x68'));}}})[_0xed16('0x5c')](function(_0x2c554f){logger[_0xed16('0x5d')](_0xed16('0x69'),util[_0xed16('0x5e')](_0x2c554f,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x6a')]=function(_0xf72b04,_0x571ee6,_0x533240,_0x558c04,_0x36c390,_0x4e4802){var _0x10d838,_0x2fbd0d;_0x4e4802[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x4e4802[_0xed16('0x22')]);_0x4e4802[_0xed16('0x48')]=intUtil['stripTrailingSlash'](_0x4e4802[_0xed16('0x48')]);if(_0x36c390&&_0x36c390[_0xed16('0x49')]){logger['info']('['+_0x571ee6['lastevent'][_0xed16('0x6b')]()+']',_0xed16('0x63'));_0x571ee6['recordingURL']=util[_0xed16('0xd')](_0xed16('0x4c'),_0x4e4802[_0xed16('0x48')],_0x571ee6[_0xed16('0x4d')],md5(_0x571ee6[_0xed16('0x4d')]));}else{_0x571ee6['recordingURL']='';}headers[_0xed16('0x4e')]=getAuth(_0x4e4802);return getUser(_0x4e4802)[_0xed16('0x14')](function(_0x3b381e){_0x10d838=_0x3b381e;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x10d838['id']);return getEndUser(_0x4e4802,_0x571ee6[_0xed16('0x50')],_0x571ee6['calleridnum']);})['then'](function(_0x59db45){_0x2fbd0d=_0x59db45;logger[_0xed16('0xb')](_0xed16('0x52'),_0x2fbd0d['id']);return getTicket(_0x4e4802,_0x10d838,_0x2fbd0d,_0x533240,_0x571ee6);})[_0xed16('0x14')](function(_0x19200f){if(_0x19200f){logger[_0xed16('0xb')]('The\x20Ticket\x20ID\x20is:',_0x19200f['id']);}})['catch'](function(_0x5222fc){logger['error']('['+_0x571ee6[_0xed16('0x6c')][_0xed16('0x6b')]()+']'+_0xed16('0x6d'),util[_0xed16('0x5e')](_0x5222fc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff