// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa899=['authType','%s/token:%s','token','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','map','forEach','includes','string','type','nameField','toLowerCase','content','idField','customField','push','variable','variableName','custom_fields','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','email','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','Authorization','The\x20User\x20ID\x20is:','calleridnum','\x20Error\x20running\x20Zendesk\x20integration','md5','ioredis','./util','../../../../config/logger','zendesk','defaults','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Descriptions','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','format','type:user\x20role:agent\x20email:%s','then','Agent\x20found!','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username'];(function(_0x51be90,_0x16fca8){var _0x521fe1=function(_0x2f1d09){while(--_0x2f1d09){_0x51be90['push'](_0x51be90['shift']());}};_0x521fe1(++_0x16fca8);}(_0xa899,0x10f));var _0x9a89=function(_0x2ff762,_0x342c0b){_0x2ff762=_0x2ff762-0x0;var _0x158b02=_0xa899[_0x2ff762];return _0x158b02;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x9a89('0x0'));var util=require('util');var Redis=require(_0x9a89('0x1'));var intUtil=require(_0x9a89('0x2'));var config=require('../../../../config/environment');var logger=require(_0x9a89('0x3'))(_0x9a89('0x4'));config['redis']=_[_0x9a89('0x5')](config[_0x9a89('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x9a89('0x7'))(new Redis(config['redis']));function emit(_0x1d4af7,_0x2ba94f,_0x2fc5e0){io['to'](_0x1d4af7)['emit'](_0x2ba94f,_0x2fc5e0);}var headers={'Content-Type':'application/json','Accept':_0x9a89('0x8')};function getTicket(_0x12fc4d,_0x4e4a27,_0xd2fce5,_0x51454d,_0x5e7236){logger[_0x9a89('0x9')](_0x9a89('0xa'));return request({'uri':util['format'](_0x9a89('0xb'),_0x12fc4d[_0x9a89('0xc')]),'method':_0x9a89('0xd'),'body':{'ticket':_[_0x9a89('0xe')]({'requester_id':_0xd2fce5['id'],'submitter_id':_0x4e4a27?_0x4e4a27['id']:undefined,'assignee_id':_0x4e4a27?_0x4e4a27['id']:undefined,'tags':getTags(_0x51454d[_0x9a89('0xf')],_0x9a89('0x10')),'subject':intUtil[_0x9a89('0x11')](_0x51454d['Subjects'],_0x5e7236,'\x20'),'description':intUtil[_0x9a89('0x11')](_0x51454d[_0x9a89('0x12')],_0x5e7236,'\x0a'),'comment':{'public':![],'body':intUtil[_0x9a89('0x11')](_0x51454d[_0x9a89('0x12')],_0x5e7236,'\x0a')}},getCustomFields(_0x51454d['Fields'],_0x5e7236))}})['then'](function(_0x4f9cb5){logger[_0x9a89('0x9')](_0x9a89('0x13'));return _0x4f9cb5[_0x9a89('0x14')];});}function getUser(_0x43c3c3,_0xa3eaf8){if(intUtil['validateEmail'](_0xa3eaf8)){logger['info'](_0x9a89('0x15'),_0xa3eaf8);return request({'uri':util[_0x9a89('0x16')]('%s/search.json',_0x43c3c3[_0x9a89('0xc')]),'qs':{'query':util[_0x9a89('0x16')](_0x9a89('0x17'),_0xa3eaf8)}})[_0x9a89('0x18')](function(_0x2a093b){if(_0x2a093b['count']){logger[_0x9a89('0x9')](_0x9a89('0x19'));return _['find'](_0x2a093b['results'],{'email':_0xa3eaf8,'role':_0x9a89('0x1a')});}else{logger[_0x9a89('0x9')](_0x9a89('0x1b'));return request({'uri':util['format'](_0x9a89('0x1c'),_0x43c3c3[_0x9a89('0xc')])})[_0x9a89('0x18')](function(_0x348c39){logger['info'](_0x9a89('0x1d'));return _0x348c39[_0x9a89('0x1e')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x9a89('0x16')](_0x9a89('0x1c'),_0x43c3c3[_0x9a89('0xc')])})[_0x9a89('0x18')](function(_0x6572b9){logger[_0x9a89('0x9')](_0x9a89('0x1d'));return _0x6572b9['user'];});}}function getEndUser(_0x4ce025,_0xc858f0,_0x4b1f02){logger[_0x9a89('0x9')](_0x9a89('0x1f'),_0x4b1f02);return request({'uri':util[_0x9a89('0x16')](_0x9a89('0x20'),_0x4ce025[_0x9a89('0xc')]),'qs':{'query':util['format'](_0x9a89('0x21'),_0x4b1f02)}})[_0x9a89('0x18')](function(_0x2fef8f){var _0x2a0665;if(_0x2fef8f[_0x9a89('0x22')][_0x9a89('0x23')]){_0x2fef8f[_0x9a89('0x22')]=_[_0x9a89('0x24')](_0x2fef8f[_0x9a89('0x22')],{'suspended':![],'role':_0x9a89('0x25')});if(_0x2fef8f[_0x9a89('0x22')]['length']){_0x2a0665=_[_0x9a89('0x26')](_0x2fef8f[_0x9a89('0x22')]);}}if(_0x2a0665){logger[_0x9a89('0x9')]('Enduser\x20found!');return _0x2a0665;}else{logger['info'](_0x9a89('0x27'));return request({'uri':util[_0x9a89('0x16')]('%s/users.json',_0x4ce025[_0x9a89('0xc')]),'method':_0x9a89('0xd'),'body':{'user':{'role':_0x9a89('0x25'),'name':util['format'](_0x9a89('0x28'),_0xc858f0||_0x4b1f02),'phone':_0x4b1f02}}})[_0x9a89('0x18')](function(_0x36d1d2){logger['info'](_0x9a89('0x29'));return _0x36d1d2['user'];});}});}function getAuth(_0x45fed1){var _0x32fa35;if(_0x45fed1['authType']==='password'){_0x32fa35=util['format'](_0x9a89('0x2a'),_0x45fed1[_0x9a89('0x2b')],_0x45fed1['password']);}else if(_0x45fed1[_0x9a89('0x2c')]==='token'){_0x32fa35=util[_0x9a89('0x16')](_0x9a89('0x2d'),_0x45fed1[_0x9a89('0x2b')],_0x45fed1[_0x9a89('0x2e')]);}return util[_0x9a89('0x16')](_0x9a89('0x2f'),new Buffer(_0x32fa35)[_0x9a89('0x30')](_0x9a89('0x31')));}function request(_0x4d1242){logger['debug'](_0x9a89('0x32'),JSON[_0x9a89('0x33')](_0x4d1242));return rp(_['defaults'](_0x4d1242,{'method':_0x9a89('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x108b69,_0x3f1b49){var _0xf8ffc8=[];if(_0x108b69&&_0x108b69[_0x9a89('0x23')]>0x0){_0xf8ffc8=_[_0x9a89('0x35')](_0x108b69,_0x3f1b49);}return _0xf8ffc8;}function getCustomFields(_0x722d08,_0x2ecce9){var _0x2447f0=[];var _0x3d3300={'custom_fields':[]};if(_0x722d08[_0x9a89('0x23')]>0x0){_[_0x9a89('0x36')](_0x722d08,function(_0x3b4095){if(_[_0x9a89('0x37')]([_0x9a89('0x38'),'picklist'],_0x3b4095[_0x9a89('0x39')])&&_0x3b4095[_0x9a89('0x3a')]&&!_0x3b4095['customField']){_0x3d3300[_0x3b4095[_0x9a89('0x3a')][_0x9a89('0x3b')]()]=_0x3b4095[_0x9a89('0x3c')]['toString']();}else if(_[_0x9a89('0x37')](['string','picklist'],_0x3b4095[_0x9a89('0x39')])&&_0x3b4095[_0x9a89('0x3d')]&&_0x3b4095[_0x9a89('0x3e')]){_0x3d3300['custom_fields'][_0x9a89('0x3f')]({'id':_0x3b4095[_0x9a89('0x3d')],'value':_0x3b4095[_0x9a89('0x3c')][_0x9a89('0x30')]()});}else if(_0x3b4095[_0x9a89('0x39')]===_0x9a89('0x40')&&_0x3b4095['variableName']&&_0x3b4095[_0x9a89('0x3d')]&&_0x3b4095[_0x9a89('0x3e')]){_0x2ecce9[_0x3b4095[_0x9a89('0x41')]]&&_0x3d3300[_0x9a89('0x42')][_0x9a89('0x3f')]({'id':_0x3b4095['idField'],'value':_0x2ecce9[_0x3b4095[_0x9a89('0x41')]][_0x9a89('0x30')]()});}else if(_0x3b4095[_0x9a89('0x39')]===_0x9a89('0x43')&&_0x3b4095[_0x9a89('0x44')]&&_0x3b4095[_0x9a89('0x44')]['name']&&_0x3b4095[_0x9a89('0x3d')]&&_0x3b4095[_0x9a89('0x3e')]){_0x2ecce9[_0x3b4095[_0x9a89('0x44')]['name']['toLowerCase']()]&&_0x3d3300['custom_fields'][_0x9a89('0x3f')]({'id':_0x3b4095['idField'],'value':_0x2ecce9[_0x3b4095['Variable'][_0x9a89('0x10')][_0x9a89('0x3b')]()][_0x9a89('0x30')]()});}});}return _0x3d3300;}exports[_0x9a89('0x45')]=function(_0x3ed143,_0x5d8916,_0x2779f3,_0x524fa3,_0x411996,_0x117122){var _0x4e99a5,_0x20de14;_0x117122[_0x9a89('0xc')]=intUtil[_0x9a89('0x46')](_0x117122[_0x9a89('0xc')]);_0x117122[_0x9a89('0x47')]=intUtil[_0x9a89('0x46')](_0x117122['serverUrl']);if(_0x411996&&_0x411996[_0x9a89('0x48')]){logger[_0x9a89('0x9')](_0x9a89('0x49'),_0x9a89('0x4a'));_0x5d8916[_0x9a89('0x4b')]=util[_0x9a89('0x16')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x117122[_0x9a89('0x47')],_0x5d8916['uniqueid'],md5(_0x5d8916[_0x9a89('0x4c')]));}else{_0x5d8916['recordingURL']='';}headers['Authorization']=getAuth(_0x117122);return getUser(_0x117122,_0x524fa3[_0x9a89('0x4d')])['then'](function(_0x1c9a22){_0x4e99a5=_0x1c9a22;logger[_0x9a89('0x9')]('The\x20User\x20ID\x20is:',_0x4e99a5['id']);return getEndUser(_0x117122,_0x5d8916['calleridname'],_0x5d8916['calleridnum']);})['then'](function(_0x15c8b0){_0x20de14=_0x15c8b0;logger[_0x9a89('0x9')](_0x9a89('0x4e'),_0x20de14['id']);return getTicket(_0x117122,_0x4e99a5,_0x20de14,_0x2779f3,_0x5d8916);})[_0x9a89('0x18')](function(_0x2f430c){if(_0x2f430c){logger[_0x9a89('0x9')]('The\x20Ticket\x20ID\x20is:',_0x2f430c['id']);switch(_0x117122[_0x9a89('0x39')]){case _0x9a89('0x4f'):logger[_0x9a89('0x9')]('[QUEUE]',_0x9a89('0x50'));return request({'uri':util[_0x9a89('0x16')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x117122[_0x9a89('0xc')],_0x4e99a5['id'],_0x2f430c['id']),'method':'POST'});case'newTab':logger[_0x9a89('0x9')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x9a89('0x16')](_0x9a89('0x51'),_0x524fa3[_0x9a89('0x10')]),_0x9a89('0x52'),{'uri':util[_0x9a89('0x16')](_0x9a89('0x53'),_0x117122[_0x9a89('0xc')][_0x9a89('0x54')](_0x9a89('0x55'),''),_0x2f430c['id'])});break;default:logger[_0x9a89('0x56')](_0x9a89('0x49'),_0x9a89('0x57'));}}})[_0x9a89('0x58')](function(_0x15b60c){logger[_0x9a89('0x56')](_0x9a89('0x59'),util[_0x9a89('0x5a')](_0x15b60c,{'showHidden':!![],'depth':null}));});};exports[_0x9a89('0x5b')]=function(_0x38e75d,_0x3de06c,_0x1e9cac,_0x3c77f3,_0x350109,_0x174287,_0x4f7b63){var _0x29cce0,_0x50c732;_0x174287[_0x9a89('0xc')]=intUtil[_0x9a89('0x46')](_0x174287[_0x9a89('0xc')]);_0x174287['serverUrl']=intUtil[_0x9a89('0x46')](_0x174287[_0x9a89('0x47')]);if(_0x4f7b63&&_0x4f7b63['recordingFormat']&&_0x4f7b63[_0x9a89('0x5c')]!==_0x9a89('0x5d')){logger['info'](_0x9a89('0x5e'),_0x9a89('0x4a'));_0x3de06c[_0x9a89('0x4b')]=util[_0x9a89('0x16')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x174287[_0x9a89('0x47')],_0x3de06c['uniqueid'],md5(_0x3de06c[_0x9a89('0x4c')]));}headers['Authorization']=getAuth(_0x174287);return getUser(_0x174287,_0x3c77f3[_0x9a89('0x4d')])[_0x9a89('0x18')](function(_0x3bc00e){_0x29cce0=_0x3bc00e;logger[_0x9a89('0x9')]('The\x20User\x20ID\x20is:',_0x29cce0['id']);return getEndUser(_0x174287,_0x3de06c[_0x9a89('0x5f')],_0x3de06c['destcalleridnum']);})['then'](function(_0x2013fc){_0x50c732=_0x2013fc;logger['info'](_0x9a89('0x4e'),_0x50c732['id']);return getTicket(_0x174287,_0x29cce0,_0x50c732,_0x1e9cac,_0x3de06c);})[_0x9a89('0x18')](function(_0x68380a){if(_0x68380a){logger[_0x9a89('0x9')](_0x9a89('0x60'),_0x68380a['id']);switch(_0x174287[_0x9a89('0x39')]){case _0x9a89('0x4f'):logger['info'](_0x9a89('0x5e'),_0x9a89('0x50'));return request({'uri':util[_0x9a89('0x16')](_0x9a89('0x61'),_0x174287[_0x9a89('0xc')],_0x29cce0['id'],_0x68380a['id']),'method':'POST'});case'newTab':logger[_0x9a89('0x9')](_0x9a89('0x5e'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x9a89('0x16')](_0x9a89('0x51'),_0x3c77f3[_0x9a89('0x10')]),_0x9a89('0x52'),{'uri':util[_0x9a89('0x16')](_0x9a89('0x53'),_0x174287[_0x9a89('0xc')][_0x9a89('0x54')](_0x9a89('0x55'),''),_0x68380a['id'])});break;default:logger[_0x9a89('0x56')](_0x9a89('0x5e'),_0x9a89('0x57'));}}})[_0x9a89('0x58')](function(_0x28dc60){logger[_0x9a89('0x56')](_0x9a89('0x62'),util[_0x9a89('0x5a')](_0x28dc60,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x19351e,_0x5d18c9,_0x5d9afa,_0x2575e3,_0xb818ff,_0x4fb58a){var _0x2e1f86,_0x587a9d;_0x4fb58a[_0x9a89('0xc')]=intUtil[_0x9a89('0x46')](_0x4fb58a[_0x9a89('0xc')]);_0x4fb58a[_0x9a89('0x47')]=intUtil[_0x9a89('0x46')](_0x4fb58a[_0x9a89('0x47')]);if(_0xb818ff&&_0xb818ff[_0x9a89('0x48')]){logger[_0x9a89('0x9')]('['+_0x5d18c9[_0x9a89('0x63')][_0x9a89('0x64')]()+']','Recording\x20is\x20enabled!');_0x5d18c9[_0x9a89('0x4b')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4fb58a[_0x9a89('0x47')],_0x5d18c9['uniqueid'],md5(_0x5d18c9[_0x9a89('0x4c')]));}else{_0x5d18c9[_0x9a89('0x4b')]='';}headers[_0x9a89('0x65')]=getAuth(_0x4fb58a);return getUser(_0x4fb58a)[_0x9a89('0x18')](function(_0x4765ce){_0x2e1f86=_0x4765ce;logger[_0x9a89('0x9')](_0x9a89('0x66'),_0x2e1f86['id']);return getEndUser(_0x4fb58a,_0x5d18c9['calleridname'],_0x5d18c9[_0x9a89('0x67')]);})['then'](function(_0x414fa0){_0x587a9d=_0x414fa0;logger[_0x9a89('0x9')](_0x9a89('0x4e'),_0x587a9d['id']);return getTicket(_0x4fb58a,_0x2e1f86,_0x587a9d,_0x5d9afa,_0x5d18c9);})[_0x9a89('0x18')](function(_0x12e7ab){if(_0x12e7ab){logger[_0x9a89('0x9')]('The\x20Ticket\x20ID\x20is:',_0x12e7ab['id']);}})['catch'](function(_0x44cab4){logger['error']('['+_0x5d18c9[_0x9a89('0x63')][_0x9a89('0x64')]()+']'+_0x9a89('0x68'),util['inspect'](_0x44cab4,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd16e=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','inspect','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','zendesk','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','remoteUri','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','toString','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0x2e5c3c,_0x5717c7){var _0x5d19ba=function(_0x38f029){while(--_0x38f029){_0x2e5c3c['push'](_0x2e5c3c['shift']());}};_0x5d19ba(++_0x5717c7);}(_0xd16e,0xfe));var _0xed16=function(_0x3d81a3,_0x90e2e7){_0x3d81a3=_0x3d81a3-0x0;var _0x1ef4f6=_0xd16e[_0x3d81a3];return _0x1ef4f6;};'use strict';var _=require(_0xed16('0x0'));var rp=require(_0xed16('0x1'));var md5=require('md5');var util=require(_0xed16('0x2'));var Redis=require(_0xed16('0x3'));var intUtil=require(_0xed16('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xed16('0x5'));config['redis']=_[_0xed16('0x6')](config['redis'],{'host':_0xed16('0x7'),'port':0x18eb});var io=require(_0xed16('0x8'))(new Redis(config['redis']));function emit(_0x32bd62,_0x271099,_0x34e044){io['to'](_0x32bd62)[_0xed16('0x9')](_0x271099,_0x34e044);}var headers={'Content-Type':_0xed16('0xa'),'Accept':_0xed16('0xa')};function getTicket(_0x2658ce,_0x5e8a54,_0x215c59,_0x31e146,_0x407d3c){logger[_0xed16('0xb')](_0xed16('0xc'));return request({'uri':util[_0xed16('0xd')](_0xed16('0xe'),_0x2658ce['remoteUri']),'method':'POST','body':{'ticket':_[_0xed16('0xf')]({'requester_id':_0x215c59['id'],'submitter_id':_0x5e8a54?_0x5e8a54['id']:undefined,'assignee_id':_0x5e8a54?_0x5e8a54['id']:undefined,'tags':getTags(_0x31e146[_0xed16('0x10')],_0xed16('0x11')),'subject':intUtil[_0xed16('0x12')](_0x31e146['Subjects'],_0x407d3c,'\x20'),'description':intUtil[_0xed16('0x12')](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a')}},getCustomFields(_0x31e146['Fields'],_0x407d3c))}})[_0xed16('0x14')](function(_0x3d6213){logger[_0xed16('0xb')](_0xed16('0x15'));return _0x3d6213['ticket'];});}function getUser(_0x55d918,_0x12e241){if(intUtil[_0xed16('0x16')](_0x12e241)){logger[_0xed16('0xb')](_0xed16('0x17'),_0x12e241);return request({'uri':util[_0xed16('0xd')](_0xed16('0x18'),_0x55d918['remoteUri']),'qs':{'query':util[_0xed16('0xd')](_0xed16('0x19'),_0x12e241)}})[_0xed16('0x14')](function(_0x48dabf){if(_0x48dabf[_0xed16('0x1a')]){logger['info']('Agent\x20found!');return _[_0xed16('0x1b')](_0x48dabf[_0xed16('0x1c')],{'email':_0x12e241,'role':_0xed16('0x1d')});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x55d918['remoteUri'])})[_0xed16('0x14')](function(_0xcaace9){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0xcaace9[_0xed16('0x20')];});}});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format'](_0xed16('0x21'),_0x55d918[_0xed16('0x22')])})[_0xed16('0x14')](function(_0x17d47b){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0x17d47b['user'];});}}function getEndUser(_0x57a25a,_0x41af63,_0x5c5020){logger[_0xed16('0xb')]('Searching\x20enduser\x20with\x20phone',_0x5c5020);return request({'uri':util[_0xed16('0xd')]('%s/search.json',_0x57a25a[_0xed16('0x22')]),'qs':{'query':util['format'](_0xed16('0x23'),_0x5c5020)}})[_0xed16('0x14')](function(_0x5145b6){var _0x276a65;if(_0x5145b6['results'][_0xed16('0x24')]){_0x5145b6[_0xed16('0x1c')]=_[_0xed16('0x25')](_0x5145b6['results'],{'suspended':![],'role':'end-user'});if(_0x5145b6[_0xed16('0x1c')][_0xed16('0x24')]){_0x276a65=_[_0xed16('0x26')](_0x5145b6[_0xed16('0x1c')]);}}if(_0x276a65){logger[_0xed16('0xb')](_0xed16('0x27'));return _0x276a65;}else{logger[_0xed16('0xb')](_0xed16('0x28'));return request({'uri':util['format'](_0xed16('0x29'),_0x57a25a[_0xed16('0x22')]),'method':_0xed16('0x2a'),'body':{'user':{'role':_0xed16('0x2b'),'name':util[_0xed16('0xd')](_0xed16('0x2c'),_0x41af63||_0x5c5020),'phone':_0x5c5020}}})[_0xed16('0x14')](function(_0x1278e4){logger['info'](_0xed16('0x2d'));return _0x1278e4[_0xed16('0x20')];});}});}function getAuth(_0x567a4a){var _0x351637;if(_0x567a4a['authType']===_0xed16('0x2e')){_0x351637=util[_0xed16('0xd')]('%s:%s',_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x2e')]);}else if(_0x567a4a[_0xed16('0x30')]===_0xed16('0x31')){_0x351637=util['format'](_0xed16('0x32'),_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x351637)[_0xed16('0x33')](_0xed16('0x34')));}function request(_0x3b1dc2){logger[_0xed16('0x35')]('[HTTP]',JSON[_0xed16('0x36')](_0x3b1dc2));return rp(_[_0xed16('0x6')](_0x3b1dc2,{'method':_0xed16('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1b6c8e,_0x1c2f5b){var _0x369ea4=[];if(_0x1b6c8e&&_0x1b6c8e[_0xed16('0x24')]>0x0){_0x369ea4=_[_0xed16('0x38')](_0x1b6c8e,_0x1c2f5b);}return _0x369ea4;}function getCustomFields(_0xe21e8,_0x57e097){var _0x27f387=[];var _0x5860a0={'custom_fields':[]};if(_0xe21e8[_0xed16('0x24')]>0x0){_[_0xed16('0x39')](_0xe21e8,function(_0x4acb4a){if(_[_0xed16('0x3a')]([_0xed16('0x3b'),_0xed16('0x3c')],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x3e')]&&!_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0x4acb4a[_0xed16('0x3e')][_0xed16('0x40')]()]=_0x4acb4a[_0xed16('0x41')][_0xed16('0x33')]();}else if(_[_0xed16('0x3a')]([_0xed16('0x3b'),'picklist'],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x4acb4a[_0xed16('0x41')]['toString']()});}else if(_0x4acb4a[_0xed16('0x3d')]===_0xed16('0x45')&&_0x4acb4a['variableName']&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x46')]]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a[_0xed16('0x42')],'value':_0x57e097[_0x4acb4a[_0xed16('0x46')]][_0xed16('0x33')]()});}else if(_0x4acb4a[_0xed16('0x3d')]==='customVariable'&&_0x4acb4a['Variable']&&_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')]&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')][_0xed16('0x40')]()]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x57e097[_0x4acb4a['Variable'][_0xed16('0x11')][_0xed16('0x40')]()][_0xed16('0x33')]()});}});}return _0x5860a0;}exports['queue']=function(_0x350128,_0x48a1e1,_0x220d2a,_0x1d2f4f,_0x5ad458,_0x19b614){var _0x2fbfa1,_0x5c4001;_0x19b614[_0xed16('0x22')]=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x22')]);_0x19b614['serverUrl']=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x48')]);if(_0x5ad458&&_0x5ad458[_0xed16('0x49')]){logger[_0xed16('0xb')](_0xed16('0x4a'),'Recording\x20is\x20enabled!');_0x48a1e1[_0xed16('0x4b')]=util[_0xed16('0xd')](_0xed16('0x4c'),_0x19b614[_0xed16('0x48')],_0x48a1e1[_0xed16('0x4d')],md5(_0x48a1e1[_0xed16('0x4d')]));}else{_0x48a1e1[_0xed16('0x4b')]='';}headers[_0xed16('0x4e')]=getAuth(_0x19b614);return getUser(_0x19b614,_0x1d2f4f['email'])[_0xed16('0x14')](function(_0x125eb5){_0x2fbfa1=_0x125eb5;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x2fbfa1['id']);return getEndUser(_0x19b614,_0x48a1e1[_0xed16('0x50')],_0x48a1e1[_0xed16('0x51')]);})['then'](function(_0x4a39ec){_0x5c4001=_0x4a39ec;logger[_0xed16('0xb')](_0xed16('0x52'),_0x5c4001['id']);return getTicket(_0x19b614,_0x2fbfa1,_0x5c4001,_0x220d2a,_0x48a1e1);})[_0xed16('0x14')](function(_0x35b418){if(_0x35b418){logger['info'](_0xed16('0x53'),_0x35b418['id']);switch(_0x19b614[_0xed16('0x3d')]){case'integrationTab':logger[_0xed16('0xb')](_0xed16('0x4a'),_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x19b614[_0xed16('0x22')],_0x2fbfa1['id'],_0x35b418['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info']('[QUEUE]',_0xed16('0x57'));emit(util['format']('user:%s',_0x1d2f4f[_0xed16('0x11')]),_0xed16('0x58'),{'uri':util['format'](_0xed16('0x59'),_0x19b614['remoteUri'][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x35b418['id'])});break;default:logger['error'](_0xed16('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xed16('0x5c')](function(_0x561a0c){logger[_0xed16('0x5d')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xed16('0x5e')](_0x561a0c,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x5f')]=function(_0x1e3b26,_0xa42fff,_0x3fd972,_0x30ab11,_0x30b51e,_0x5c9898,_0x4a5e63){var _0xa5a5d8,_0x3443ae;_0x5c9898[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x5c9898[_0xed16('0x22')]);_0x5c9898['serverUrl']=intUtil['stripTrailingSlash'](_0x5c9898['serverUrl']);if(_0x4a5e63&&_0x4a5e63['recordingFormat']&&_0x4a5e63[_0xed16('0x61')]!=='none'){logger[_0xed16('0xb')](_0xed16('0x62'),_0xed16('0x63'));_0xa42fff['recordingURL']=util[_0xed16('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c9898[_0xed16('0x48')],_0xa42fff['uniqueid'],md5(_0xa42fff[_0xed16('0x4d')]));}headers[_0xed16('0x4e')]=getAuth(_0x5c9898);return getUser(_0x5c9898,_0x30ab11[_0xed16('0x64')])[_0xed16('0x14')](function(_0x4846e1){_0xa5a5d8=_0x4846e1;logger[_0xed16('0xb')]('The\x20User\x20ID\x20is:',_0xa5a5d8['id']);return getEndUser(_0x5c9898,_0xa42fff[_0xed16('0x65')],_0xa42fff[_0xed16('0x66')]);})[_0xed16('0x14')](function(_0x17caea){_0x3443ae=_0x17caea;logger[_0xed16('0xb')](_0xed16('0x52'),_0x3443ae['id']);return getTicket(_0x5c9898,_0xa5a5d8,_0x3443ae,_0x3fd972,_0xa42fff);})[_0xed16('0x14')](function(_0x3a54fd){if(_0x3a54fd){logger['info']('The\x20Ticket\x20ID\x20is:',_0x3a54fd['id']);switch(_0x5c9898[_0xed16('0x3d')]){case _0xed16('0x67'):logger[_0xed16('0xb')]('[OUTBOUND]',_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x5c9898['remoteUri'],_0xa5a5d8['id'],_0x3a54fd['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info'](_0xed16('0x62'),_0xed16('0x57'));emit(util[_0xed16('0xd')]('user:%s',_0x30ab11[_0xed16('0x11')]),'trigger:browser:url',{'uri':util[_0xed16('0xd')](_0xed16('0x59'),_0x5c9898[_0xed16('0x22')][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x3a54fd['id'])});break;default:logger[_0xed16('0x5d')]('[OUTBOUND]',_0xed16('0x68'));}}})[_0xed16('0x5c')](function(_0x2c554f){logger[_0xed16('0x5d')](_0xed16('0x69'),util[_0xed16('0x5e')](_0x2c554f,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x6a')]=function(_0xf72b04,_0x571ee6,_0x533240,_0x558c04,_0x36c390,_0x4e4802){var _0x10d838,_0x2fbd0d;_0x4e4802[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x4e4802[_0xed16('0x22')]);_0x4e4802[_0xed16('0x48')]=intUtil['stripTrailingSlash'](_0x4e4802[_0xed16('0x48')]);if(_0x36c390&&_0x36c390[_0xed16('0x49')]){logger['info']('['+_0x571ee6['lastevent'][_0xed16('0x6b')]()+']',_0xed16('0x63'));_0x571ee6['recordingURL']=util[_0xed16('0xd')](_0xed16('0x4c'),_0x4e4802[_0xed16('0x48')],_0x571ee6[_0xed16('0x4d')],md5(_0x571ee6[_0xed16('0x4d')]));}else{_0x571ee6['recordingURL']='';}headers[_0xed16('0x4e')]=getAuth(_0x4e4802);return getUser(_0x4e4802)[_0xed16('0x14')](function(_0x3b381e){_0x10d838=_0x3b381e;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x10d838['id']);return getEndUser(_0x4e4802,_0x571ee6[_0xed16('0x50')],_0x571ee6['calleridnum']);})['then'](function(_0x59db45){_0x2fbd0d=_0x59db45;logger[_0xed16('0xb')](_0xed16('0x52'),_0x2fbd0d['id']);return getTicket(_0x4e4802,_0x10d838,_0x2fbd0d,_0x533240,_0x571ee6);})[_0xed16('0x14')](function(_0x19200f){if(_0x19200f){logger[_0xed16('0xb')]('The\x20Ticket\x20ID\x20is:',_0x19200f['id']);}})['catch'](function(_0x5222fc){logger['error']('['+_0x571ee6[_0xed16('0x6c')][_0xed16('0x6b')]()+']'+_0xed16('0x6d'),util[_0xed16('0x5e')](_0x5222fc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff