// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x3d6d=['Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','password','username','authType','token','%s/token:%s','toString','base64','debug','[HTTP]','stringify','map','forEach','type','string','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','customVariable','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','destcalleridname','trigger:browser:url','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','[ABANDONED]','[ABANDONED]\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','then','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user'];(function(_0x2261ce,_0x9ed8b6){var _0x524640=function(_0x3cbb90){while(--_0x3cbb90){_0x2261ce['push'](_0x2261ce['shift']());}};_0x524640(++_0x9ed8b6);}(_0x3d6d,0xb3));var _0xd3d6=function(_0x5f1391,_0x19c132){_0x5f1391=_0x5f1391-0x0;var _0x50ebe3=_0x3d6d[_0x5f1391];return _0x50ebe3;};'use strict';var _=require(_0xd3d6('0x0'));var rp=require(_0xd3d6('0x1'));var md5=require(_0xd3d6('0x2'));var util=require(_0xd3d6('0x3'));var Redis=require(_0xd3d6('0x4'));var intUtil=require(_0xd3d6('0x5'));var config=require(_0xd3d6('0x6'));var logger=require(_0xd3d6('0x7'))(_0xd3d6('0x8'));config[_0xd3d6('0x9')]=_[_0xd3d6('0xa')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xd3d6('0xb'))(new Redis(config[_0xd3d6('0x9')]));function emit(_0x1bb0d5,_0x3c2a9b,_0x4356b7){io['to'](_0x1bb0d5)['emit'](_0x3c2a9b,_0x4356b7);}var headers={'Content-Type':_0xd3d6('0xc'),'Accept':_0xd3d6('0xc')};function getTicket(_0x465ffd,_0x1d153a,_0x5dfe88,_0x4cfd1b,_0x12420c){logger[_0xd3d6('0xd')](_0xd3d6('0xe'));return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x10'),_0x465ffd[_0xd3d6('0x11')]),'method':_0xd3d6('0x12'),'body':{'ticket':_[_0xd3d6('0x13')]({'requester_id':_0x5dfe88['id'],'submitter_id':_0x1d153a?_0x1d153a['id']:undefined,'assignee_id':_0x1d153a?_0x1d153a['id']:undefined,'tags':getTags(_0x4cfd1b[_0xd3d6('0x14')],'name'),'subject':intUtil[_0xd3d6('0x15')](_0x4cfd1b[_0xd3d6('0x16')],_0x12420c,'\x20'),'description':intUtil[_0xd3d6('0x15')](_0x4cfd1b['Descriptions'],_0x12420c,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd3d6('0x15')](_0x4cfd1b[_0xd3d6('0x17')],_0x12420c,'\x0a')}},getCustomFields(_0x4cfd1b[_0xd3d6('0x18')],_0x12420c))}})['then'](function(_0x1fcaee){logger[_0xd3d6('0xd')](_0xd3d6('0x19'));return _0x1fcaee[_0xd3d6('0x1a')];});}function getUser(_0x3c8f89,_0x38e42f){if(intUtil[_0xd3d6('0x1b')](_0x38e42f)){logger[_0xd3d6('0xd')](_0xd3d6('0x1c'),_0x38e42f);return request({'uri':util['format'](_0xd3d6('0x1d'),_0x3c8f89[_0xd3d6('0x11')]),'qs':{'query':util[_0xd3d6('0xf')](_0xd3d6('0x1e'),_0x38e42f)}})[_0xd3d6('0x1f')](function(_0x3898fb){if(_0x3898fb[_0xd3d6('0x20')]){logger[_0xd3d6('0xd')]('Agent\x20found!');return _[_0xd3d6('0x21')](_0x3898fb[_0xd3d6('0x22')],{'email':_0x38e42f,'role':_0xd3d6('0x23')});}else{logger['info'](_0xd3d6('0x24'));return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x25'),_0x3c8f89[_0xd3d6('0x11')])})['then'](function(_0xc2b466){logger[_0xd3d6('0xd')]('Admin\x20account\x20selected.');return _0xc2b466[_0xd3d6('0x26')];});}});}else{logger[_0xd3d6('0xd')](_0xd3d6('0x24'));return request({'uri':util['format']('%s/users/me.json',_0x3c8f89[_0xd3d6('0x11')])})[_0xd3d6('0x1f')](function(_0x28cc88){logger[_0xd3d6('0xd')]('Admin\x20account\x20selected.');return _0x28cc88[_0xd3d6('0x26')];});}}function getEndUser(_0x298e3a,_0x2ea04a,_0x87e591){logger[_0xd3d6('0xd')](_0xd3d6('0x27'),_0x87e591);return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x1d'),_0x298e3a['remoteUri']),'qs':{'query':util[_0xd3d6('0xf')](_0xd3d6('0x28'),_0x87e591)}})['then'](function(_0x234e8c){var _0x3be627;if(_0x234e8c[_0xd3d6('0x22')][_0xd3d6('0x29')]){_0x234e8c[_0xd3d6('0x22')]=_[_0xd3d6('0x2a')](_0x234e8c[_0xd3d6('0x22')],{'suspended':![],'role':_0xd3d6('0x2b')});if(_0x234e8c[_0xd3d6('0x22')][_0xd3d6('0x29')]){_0x3be627=_['first'](_0x234e8c[_0xd3d6('0x22')]);}}if(_0x3be627){logger[_0xd3d6('0xd')](_0xd3d6('0x2c'));return _0x3be627;}else{logger[_0xd3d6('0xd')](_0xd3d6('0x2d'));return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x2e'),_0x298e3a['remoteUri']),'method':'POST','body':{'user':{'role':_0xd3d6('0x2b'),'name':util[_0xd3d6('0xf')](_0xd3d6('0x2f'),_0x2ea04a||_0x87e591),'phone':_0x87e591}}})['then'](function(_0x5e9f47){logger['info']('Enduser\x20created.');return _0x5e9f47[_0xd3d6('0x26')];});}});}function getAuth(_0x4db6ea){var _0x4cfb3b;if(_0x4db6ea['authType']===_0xd3d6('0x30')){_0x4cfb3b=util['format']('%s:%s',_0x4db6ea[_0xd3d6('0x31')],_0x4db6ea['password']);}else if(_0x4db6ea[_0xd3d6('0x32')]===_0xd3d6('0x33')){_0x4cfb3b=util[_0xd3d6('0xf')](_0xd3d6('0x34'),_0x4db6ea[_0xd3d6('0x31')],_0x4db6ea[_0xd3d6('0x33')]);}return util[_0xd3d6('0xf')]('Basic\x20%s',new Buffer(_0x4cfb3b)[_0xd3d6('0x35')](_0xd3d6('0x36')));}function request(_0x49f50e){logger[_0xd3d6('0x37')](_0xd3d6('0x38'),JSON[_0xd3d6('0x39')](_0x49f50e));return rp(_[_0xd3d6('0xa')](_0x49f50e,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x67ac3f,_0x2a0efa){var _0x490a67=[];if(_0x67ac3f&&_0x67ac3f['length']>0x0){_0x490a67=_[_0xd3d6('0x3a')](_0x67ac3f,_0x2a0efa);}return _0x490a67;}function getCustomFields(_0x315060,_0x38f12a){var _0x2339be=[];var _0x1e5ca9={'custom_fields':[]};if(_0x315060[_0xd3d6('0x29')]>0x0){_[_0xd3d6('0x3b')](_0x315060,function(_0x4ed9be){if(_0x4ed9be[_0xd3d6('0x3c')]===_0xd3d6('0x3d')&&_0x4ed9be[_0xd3d6('0x3e')]&&!_0x4ed9be[_0xd3d6('0x3f')]){_0x1e5ca9[_0x4ed9be['nameField'][_0xd3d6('0x40')]()]=_0x4ed9be[_0xd3d6('0x41')][_0xd3d6('0x35')]();}else if(_0x4ed9be[_0xd3d6('0x3c')]==='string'&&_0x4ed9be[_0xd3d6('0x42')]&&_0x4ed9be[_0xd3d6('0x3f')]){_0x1e5ca9[_0xd3d6('0x43')][_0xd3d6('0x44')]({'id':_0x4ed9be[_0xd3d6('0x42')],'value':_0x4ed9be[_0xd3d6('0x41')][_0xd3d6('0x35')]()});}else if(_0x4ed9be['type']===_0xd3d6('0x45')&&_0x4ed9be[_0xd3d6('0x46')]&&_0x4ed9be[_0xd3d6('0x42')]&&_0x4ed9be[_0xd3d6('0x3f')]){_0x38f12a[_0x4ed9be[_0xd3d6('0x46')]]&&_0x1e5ca9[_0xd3d6('0x43')][_0xd3d6('0x44')]({'id':_0x4ed9be['idField'],'value':_0x38f12a[_0x4ed9be[_0xd3d6('0x46')]][_0xd3d6('0x35')]()});}else if(_0x4ed9be[_0xd3d6('0x3c')]===_0xd3d6('0x47')&&_0x4ed9be[_0xd3d6('0x48')]&&_0x4ed9be['Variable'][_0xd3d6('0x49')]&&_0x4ed9be[_0xd3d6('0x42')]&&_0x4ed9be[_0xd3d6('0x3f')]){_0x38f12a[_0x4ed9be[_0xd3d6('0x48')][_0xd3d6('0x49')][_0xd3d6('0x40')]()]&&_0x1e5ca9[_0xd3d6('0x43')][_0xd3d6('0x44')]({'id':_0x4ed9be[_0xd3d6('0x42')],'value':_0x38f12a[_0x4ed9be[_0xd3d6('0x48')]['name'][_0xd3d6('0x40')]()][_0xd3d6('0x35')]()});}});}return _0x1e5ca9;}exports['queue']=function(_0x1cd9dd,_0x2caade,_0x1ade59,_0x5aab44,_0x46915d,_0x1d11d0){var _0x2bf5ad,_0x37adf0;_0x1d11d0[_0xd3d6('0x11')]=intUtil[_0xd3d6('0x4a')](_0x1d11d0['remoteUri']);_0x1d11d0[_0xd3d6('0x4b')]=intUtil[_0xd3d6('0x4a')](_0x1d11d0[_0xd3d6('0x4b')]);if(_0x46915d&&_0x46915d[_0xd3d6('0x4c')]){logger[_0xd3d6('0xd')](_0xd3d6('0x4d'),_0xd3d6('0x4e'));_0x2caade[_0xd3d6('0x4f')]=util[_0xd3d6('0xf')](_0xd3d6('0x50'),_0x1d11d0['serverUrl'],_0x2caade['uniqueid'],md5(_0x2caade[_0xd3d6('0x51')]));}else{_0x2caade[_0xd3d6('0x4f')]='';}headers[_0xd3d6('0x52')]=getAuth(_0x1d11d0);return getUser(_0x1d11d0,_0x5aab44[_0xd3d6('0x53')])[_0xd3d6('0x1f')](function(_0x35f88e){_0x2bf5ad=_0x35f88e;logger['info'](_0xd3d6('0x54'),_0x2bf5ad['id']);return getEndUser(_0x1d11d0,_0x2caade[_0xd3d6('0x55')],_0x2caade[_0xd3d6('0x56')]);})[_0xd3d6('0x1f')](function(_0x55a14c){_0x37adf0=_0x55a14c;logger[_0xd3d6('0xd')](_0xd3d6('0x57'),_0x37adf0['id']);return getTicket(_0x1d11d0,_0x2bf5ad,_0x37adf0,_0x1ade59,_0x2caade);})[_0xd3d6('0x1f')](function(_0x10ef88){if(_0x10ef88){logger[_0xd3d6('0xd')](_0xd3d6('0x58'),_0x10ef88['id']);switch(_0x1d11d0[_0xd3d6('0x3c')]){case _0xd3d6('0x59'):logger[_0xd3d6('0xd')](_0xd3d6('0x4d'),_0xd3d6('0x5a'));return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x5b'),_0x1d11d0[_0xd3d6('0x11')],_0x2bf5ad['id'],_0x10ef88['id']),'method':'POST'});case _0xd3d6('0x5c'):logger[_0xd3d6('0xd')]('[QUEUE]',_0xd3d6('0x5d'));emit(util['format'](_0xd3d6('0x5e'),_0x5aab44[_0xd3d6('0x49')]),'trigger:browser:url',{'uri':util[_0xd3d6('0xf')]('%s/agent/tickets/%s',_0x1d11d0[_0xd3d6('0x11')],_0x10ef88['id'])});break;default:logger[_0xd3d6('0x5f')]('[QUEUE]',_0xd3d6('0x60'));}}})[_0xd3d6('0x61')](function(_0x4e3ad4){logger[_0xd3d6('0x5f')](_0xd3d6('0x62'),util[_0xd3d6('0x63')](_0x4e3ad4,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5b4c98,_0x2d8f11,_0x47f973,_0x3e9b68,_0xd73672,_0x2ed35b,_0x5e8cd1){var _0x310788,_0x4bd69c;_0x2ed35b[_0xd3d6('0x11')]=intUtil[_0xd3d6('0x4a')](_0x2ed35b[_0xd3d6('0x11')]);_0x2ed35b[_0xd3d6('0x4b')]=intUtil[_0xd3d6('0x4a')](_0x2ed35b[_0xd3d6('0x4b')]);if(_0x5e8cd1&&_0x5e8cd1['recordingFormat']&&_0x5e8cd1[_0xd3d6('0x64')]!==_0xd3d6('0x65')){logger[_0xd3d6('0xd')](_0xd3d6('0x66'),'Recording\x20is\x20enabled!');_0x2d8f11[_0xd3d6('0x4f')]=util[_0xd3d6('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2ed35b[_0xd3d6('0x4b')],_0x2d8f11[_0xd3d6('0x51')],md5(_0x2d8f11[_0xd3d6('0x51')]));}headers[_0xd3d6('0x52')]=getAuth(_0x2ed35b);return getUser(_0x2ed35b,_0x3e9b68['email'])[_0xd3d6('0x1f')](function(_0x178292){_0x310788=_0x178292;logger[_0xd3d6('0xd')](_0xd3d6('0x54'),_0x310788['id']);return getEndUser(_0x2ed35b,_0x2d8f11[_0xd3d6('0x67')],_0x2d8f11['destcalleridnum']);})[_0xd3d6('0x1f')](function(_0x41c641){_0x4bd69c=_0x41c641;logger[_0xd3d6('0xd')]('The\x20Enduser\x20ID\x20is:',_0x4bd69c['id']);return getTicket(_0x2ed35b,_0x310788,_0x4bd69c,_0x47f973,_0x2d8f11);})[_0xd3d6('0x1f')](function(_0x23c319){if(_0x23c319){logger[_0xd3d6('0xd')](_0xd3d6('0x58'),_0x23c319['id']);switch(_0x2ed35b['type']){case _0xd3d6('0x59'):logger[_0xd3d6('0xd')]('[OUTBOUND]',_0xd3d6('0x5a'));return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x5b'),_0x2ed35b[_0xd3d6('0x11')],_0x310788['id'],_0x23c319['id']),'method':'POST'});case _0xd3d6('0x5c'):logger[_0xd3d6('0xd')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xd3d6('0x5e'),_0x3e9b68[_0xd3d6('0x49')]),_0xd3d6('0x68'),{'uri':util['format'](_0xd3d6('0x69'),_0x2ed35b[_0xd3d6('0x11')],_0x23c319['id'])});break;default:logger[_0xd3d6('0x5f')](_0xd3d6('0x66'),_0xd3d6('0x60'));}}})[_0xd3d6('0x61')](function(_0x249b07){logger[_0xd3d6('0x5f')](_0xd3d6('0x6a'),util[_0xd3d6('0x63')](_0x249b07,{'showHidden':!![],'depth':null}));});};exports['abandoned']=function(_0x57541f,_0x216dc7,_0x5b9af9,_0x4b80ae,_0x383558,_0x39d10c){var _0x401e38,_0x2a4171;_0x39d10c[_0xd3d6('0x11')]=intUtil[_0xd3d6('0x4a')](_0x39d10c[_0xd3d6('0x11')]);_0x39d10c['serverUrl']=intUtil[_0xd3d6('0x4a')](_0x39d10c[_0xd3d6('0x4b')]);if(_0x383558&&_0x383558[_0xd3d6('0x4c')]){logger[_0xd3d6('0xd')](_0xd3d6('0x6b'),_0xd3d6('0x4e'));_0x216dc7[_0xd3d6('0x4f')]=util[_0xd3d6('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x39d10c[_0xd3d6('0x4b')],_0x216dc7[_0xd3d6('0x51')],md5(_0x216dc7['uniqueid']));}else{_0x216dc7[_0xd3d6('0x4f')]='';}headers['Authorization']=getAuth(_0x39d10c);return getUser(_0x39d10c)['then'](function(_0x3be381){_0x401e38=_0x3be381;logger['info'](_0xd3d6('0x54'),_0x401e38['id']);return getEndUser(_0x39d10c,_0x216dc7['calleridname'],_0x216dc7[_0xd3d6('0x56')]);})[_0xd3d6('0x1f')](function(_0x2346aa){_0x2a4171=_0x2346aa;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2a4171['id']);return getTicket(_0x39d10c,_0x401e38,_0x2a4171,_0x5b9af9,_0x216dc7);})['then'](function(_0x2194cd){if(_0x2194cd){logger[_0xd3d6('0xd')](_0xd3d6('0x58'),_0x2194cd['id']);}})[_0xd3d6('0x61')](function(_0x1bb6c9){logger[_0xd3d6('0x5f')](_0xd3d6('0x6c'),util['inspect'](_0x1bb6c9,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd16e=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','inspect','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','zendesk','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','remoteUri','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','toString','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0x2e5c3c,_0x5717c7){var _0x5d19ba=function(_0x38f029){while(--_0x38f029){_0x2e5c3c['push'](_0x2e5c3c['shift']());}};_0x5d19ba(++_0x5717c7);}(_0xd16e,0xfe));var _0xed16=function(_0x3d81a3,_0x90e2e7){_0x3d81a3=_0x3d81a3-0x0;var _0x1ef4f6=_0xd16e[_0x3d81a3];return _0x1ef4f6;};'use strict';var _=require(_0xed16('0x0'));var rp=require(_0xed16('0x1'));var md5=require('md5');var util=require(_0xed16('0x2'));var Redis=require(_0xed16('0x3'));var intUtil=require(_0xed16('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xed16('0x5'));config['redis']=_[_0xed16('0x6')](config['redis'],{'host':_0xed16('0x7'),'port':0x18eb});var io=require(_0xed16('0x8'))(new Redis(config['redis']));function emit(_0x32bd62,_0x271099,_0x34e044){io['to'](_0x32bd62)[_0xed16('0x9')](_0x271099,_0x34e044);}var headers={'Content-Type':_0xed16('0xa'),'Accept':_0xed16('0xa')};function getTicket(_0x2658ce,_0x5e8a54,_0x215c59,_0x31e146,_0x407d3c){logger[_0xed16('0xb')](_0xed16('0xc'));return request({'uri':util[_0xed16('0xd')](_0xed16('0xe'),_0x2658ce['remoteUri']),'method':'POST','body':{'ticket':_[_0xed16('0xf')]({'requester_id':_0x215c59['id'],'submitter_id':_0x5e8a54?_0x5e8a54['id']:undefined,'assignee_id':_0x5e8a54?_0x5e8a54['id']:undefined,'tags':getTags(_0x31e146[_0xed16('0x10')],_0xed16('0x11')),'subject':intUtil[_0xed16('0x12')](_0x31e146['Subjects'],_0x407d3c,'\x20'),'description':intUtil[_0xed16('0x12')](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a')}},getCustomFields(_0x31e146['Fields'],_0x407d3c))}})[_0xed16('0x14')](function(_0x3d6213){logger[_0xed16('0xb')](_0xed16('0x15'));return _0x3d6213['ticket'];});}function getUser(_0x55d918,_0x12e241){if(intUtil[_0xed16('0x16')](_0x12e241)){logger[_0xed16('0xb')](_0xed16('0x17'),_0x12e241);return request({'uri':util[_0xed16('0xd')](_0xed16('0x18'),_0x55d918['remoteUri']),'qs':{'query':util[_0xed16('0xd')](_0xed16('0x19'),_0x12e241)}})[_0xed16('0x14')](function(_0x48dabf){if(_0x48dabf[_0xed16('0x1a')]){logger['info']('Agent\x20found!');return _[_0xed16('0x1b')](_0x48dabf[_0xed16('0x1c')],{'email':_0x12e241,'role':_0xed16('0x1d')});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x55d918['remoteUri'])})[_0xed16('0x14')](function(_0xcaace9){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0xcaace9[_0xed16('0x20')];});}});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format'](_0xed16('0x21'),_0x55d918[_0xed16('0x22')])})[_0xed16('0x14')](function(_0x17d47b){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0x17d47b['user'];});}}function getEndUser(_0x57a25a,_0x41af63,_0x5c5020){logger[_0xed16('0xb')]('Searching\x20enduser\x20with\x20phone',_0x5c5020);return request({'uri':util[_0xed16('0xd')]('%s/search.json',_0x57a25a[_0xed16('0x22')]),'qs':{'query':util['format'](_0xed16('0x23'),_0x5c5020)}})[_0xed16('0x14')](function(_0x5145b6){var _0x276a65;if(_0x5145b6['results'][_0xed16('0x24')]){_0x5145b6[_0xed16('0x1c')]=_[_0xed16('0x25')](_0x5145b6['results'],{'suspended':![],'role':'end-user'});if(_0x5145b6[_0xed16('0x1c')][_0xed16('0x24')]){_0x276a65=_[_0xed16('0x26')](_0x5145b6[_0xed16('0x1c')]);}}if(_0x276a65){logger[_0xed16('0xb')](_0xed16('0x27'));return _0x276a65;}else{logger[_0xed16('0xb')](_0xed16('0x28'));return request({'uri':util['format'](_0xed16('0x29'),_0x57a25a[_0xed16('0x22')]),'method':_0xed16('0x2a'),'body':{'user':{'role':_0xed16('0x2b'),'name':util[_0xed16('0xd')](_0xed16('0x2c'),_0x41af63||_0x5c5020),'phone':_0x5c5020}}})[_0xed16('0x14')](function(_0x1278e4){logger['info'](_0xed16('0x2d'));return _0x1278e4[_0xed16('0x20')];});}});}function getAuth(_0x567a4a){var _0x351637;if(_0x567a4a['authType']===_0xed16('0x2e')){_0x351637=util[_0xed16('0xd')]('%s:%s',_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x2e')]);}else if(_0x567a4a[_0xed16('0x30')]===_0xed16('0x31')){_0x351637=util['format'](_0xed16('0x32'),_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x351637)[_0xed16('0x33')](_0xed16('0x34')));}function request(_0x3b1dc2){logger[_0xed16('0x35')]('[HTTP]',JSON[_0xed16('0x36')](_0x3b1dc2));return rp(_[_0xed16('0x6')](_0x3b1dc2,{'method':_0xed16('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1b6c8e,_0x1c2f5b){var _0x369ea4=[];if(_0x1b6c8e&&_0x1b6c8e[_0xed16('0x24')]>0x0){_0x369ea4=_[_0xed16('0x38')](_0x1b6c8e,_0x1c2f5b);}return _0x369ea4;}function getCustomFields(_0xe21e8,_0x57e097){var _0x27f387=[];var _0x5860a0={'custom_fields':[]};if(_0xe21e8[_0xed16('0x24')]>0x0){_[_0xed16('0x39')](_0xe21e8,function(_0x4acb4a){if(_[_0xed16('0x3a')]([_0xed16('0x3b'),_0xed16('0x3c')],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x3e')]&&!_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0x4acb4a[_0xed16('0x3e')][_0xed16('0x40')]()]=_0x4acb4a[_0xed16('0x41')][_0xed16('0x33')]();}else if(_[_0xed16('0x3a')]([_0xed16('0x3b'),'picklist'],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x4acb4a[_0xed16('0x41')]['toString']()});}else if(_0x4acb4a[_0xed16('0x3d')]===_0xed16('0x45')&&_0x4acb4a['variableName']&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x46')]]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a[_0xed16('0x42')],'value':_0x57e097[_0x4acb4a[_0xed16('0x46')]][_0xed16('0x33')]()});}else if(_0x4acb4a[_0xed16('0x3d')]==='customVariable'&&_0x4acb4a['Variable']&&_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')]&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')][_0xed16('0x40')]()]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x57e097[_0x4acb4a['Variable'][_0xed16('0x11')][_0xed16('0x40')]()][_0xed16('0x33')]()});}});}return _0x5860a0;}exports['queue']=function(_0x350128,_0x48a1e1,_0x220d2a,_0x1d2f4f,_0x5ad458,_0x19b614){var _0x2fbfa1,_0x5c4001;_0x19b614[_0xed16('0x22')]=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x22')]);_0x19b614['serverUrl']=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x48')]);if(_0x5ad458&&_0x5ad458[_0xed16('0x49')]){logger[_0xed16('0xb')](_0xed16('0x4a'),'Recording\x20is\x20enabled!');_0x48a1e1[_0xed16('0x4b')]=util[_0xed16('0xd')](_0xed16('0x4c'),_0x19b614[_0xed16('0x48')],_0x48a1e1[_0xed16('0x4d')],md5(_0x48a1e1[_0xed16('0x4d')]));}else{_0x48a1e1[_0xed16('0x4b')]='';}headers[_0xed16('0x4e')]=getAuth(_0x19b614);return getUser(_0x19b614,_0x1d2f4f['email'])[_0xed16('0x14')](function(_0x125eb5){_0x2fbfa1=_0x125eb5;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x2fbfa1['id']);return getEndUser(_0x19b614,_0x48a1e1[_0xed16('0x50')],_0x48a1e1[_0xed16('0x51')]);})['then'](function(_0x4a39ec){_0x5c4001=_0x4a39ec;logger[_0xed16('0xb')](_0xed16('0x52'),_0x5c4001['id']);return getTicket(_0x19b614,_0x2fbfa1,_0x5c4001,_0x220d2a,_0x48a1e1);})[_0xed16('0x14')](function(_0x35b418){if(_0x35b418){logger['info'](_0xed16('0x53'),_0x35b418['id']);switch(_0x19b614[_0xed16('0x3d')]){case'integrationTab':logger[_0xed16('0xb')](_0xed16('0x4a'),_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x19b614[_0xed16('0x22')],_0x2fbfa1['id'],_0x35b418['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info']('[QUEUE]',_0xed16('0x57'));emit(util['format']('user:%s',_0x1d2f4f[_0xed16('0x11')]),_0xed16('0x58'),{'uri':util['format'](_0xed16('0x59'),_0x19b614['remoteUri'][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x35b418['id'])});break;default:logger['error'](_0xed16('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xed16('0x5c')](function(_0x561a0c){logger[_0xed16('0x5d')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xed16('0x5e')](_0x561a0c,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x5f')]=function(_0x1e3b26,_0xa42fff,_0x3fd972,_0x30ab11,_0x30b51e,_0x5c9898,_0x4a5e63){var _0xa5a5d8,_0x3443ae;_0x5c9898[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x5c9898[_0xed16('0x22')]);_0x5c9898['serverUrl']=intUtil['stripTrailingSlash'](_0x5c9898['serverUrl']);if(_0x4a5e63&&_0x4a5e63['recordingFormat']&&_0x4a5e63[_0xed16('0x61')]!=='none'){logger[_0xed16('0xb')](_0xed16('0x62'),_0xed16('0x63'));_0xa42fff['recordingURL']=util[_0xed16('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c9898[_0xed16('0x48')],_0xa42fff['uniqueid'],md5(_0xa42fff[_0xed16('0x4d')]));}headers[_0xed16('0x4e')]=getAuth(_0x5c9898);return getUser(_0x5c9898,_0x30ab11[_0xed16('0x64')])[_0xed16('0x14')](function(_0x4846e1){_0xa5a5d8=_0x4846e1;logger[_0xed16('0xb')]('The\x20User\x20ID\x20is:',_0xa5a5d8['id']);return getEndUser(_0x5c9898,_0xa42fff[_0xed16('0x65')],_0xa42fff[_0xed16('0x66')]);})[_0xed16('0x14')](function(_0x17caea){_0x3443ae=_0x17caea;logger[_0xed16('0xb')](_0xed16('0x52'),_0x3443ae['id']);return getTicket(_0x5c9898,_0xa5a5d8,_0x3443ae,_0x3fd972,_0xa42fff);})[_0xed16('0x14')](function(_0x3a54fd){if(_0x3a54fd){logger['info']('The\x20Ticket\x20ID\x20is:',_0x3a54fd['id']);switch(_0x5c9898[_0xed16('0x3d')]){case _0xed16('0x67'):logger[_0xed16('0xb')]('[OUTBOUND]',_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x5c9898['remoteUri'],_0xa5a5d8['id'],_0x3a54fd['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info'](_0xed16('0x62'),_0xed16('0x57'));emit(util[_0xed16('0xd')]('user:%s',_0x30ab11[_0xed16('0x11')]),'trigger:browser:url',{'uri':util[_0xed16('0xd')](_0xed16('0x59'),_0x5c9898[_0xed16('0x22')][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x3a54fd['id'])});break;default:logger[_0xed16('0x5d')]('[OUTBOUND]',_0xed16('0x68'));}}})[_0xed16('0x5c')](function(_0x2c554f){logger[_0xed16('0x5d')](_0xed16('0x69'),util[_0xed16('0x5e')](_0x2c554f,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x6a')]=function(_0xf72b04,_0x571ee6,_0x533240,_0x558c04,_0x36c390,_0x4e4802){var _0x10d838,_0x2fbd0d;_0x4e4802[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x4e4802[_0xed16('0x22')]);_0x4e4802[_0xed16('0x48')]=intUtil['stripTrailingSlash'](_0x4e4802[_0xed16('0x48')]);if(_0x36c390&&_0x36c390[_0xed16('0x49')]){logger['info']('['+_0x571ee6['lastevent'][_0xed16('0x6b')]()+']',_0xed16('0x63'));_0x571ee6['recordingURL']=util[_0xed16('0xd')](_0xed16('0x4c'),_0x4e4802[_0xed16('0x48')],_0x571ee6[_0xed16('0x4d')],md5(_0x571ee6[_0xed16('0x4d')]));}else{_0x571ee6['recordingURL']='';}headers[_0xed16('0x4e')]=getAuth(_0x4e4802);return getUser(_0x4e4802)[_0xed16('0x14')](function(_0x3b381e){_0x10d838=_0x3b381e;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x10d838['id']);return getEndUser(_0x4e4802,_0x571ee6[_0xed16('0x50')],_0x571ee6['calleridnum']);})['then'](function(_0x59db45){_0x2fbd0d=_0x59db45;logger[_0xed16('0xb')](_0xed16('0x52'),_0x2fbd0d['id']);return getTicket(_0x4e4802,_0x10d838,_0x2fbd0d,_0x533240,_0x571ee6);})[_0xed16('0x14')](function(_0x19200f){if(_0x19200f){logger[_0xed16('0xb')]('The\x20Ticket\x20ID\x20is:',_0x19200f['id']);}})['catch'](function(_0x5222fc){logger['error']('['+_0x571ee6[_0xed16('0x6c')][_0xed16('0x6b')]()+']'+_0xed16('0x6d'),util[_0xed16('0x5e')](_0x5222fc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff