// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0965=['results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','filter','end-user','length','first','%s/users.json','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','base64','debug','[HTTP]','stringify','defaults','GET','map','forEach','includes','string','type','nameField','toLowerCase','content','picklist','idField','customField','custom_fields','toString','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','trigger:browser:url','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','calleridname','request-promise','util','ioredis','../../../../config/environment','redis','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find'];(function(_0x3f6e68,_0x53142a){var _0x234f16=function(_0x4e3b50){while(--_0x4e3b50){_0x3f6e68['push'](_0x3f6e68['shift']());}};_0x234f16(++_0x53142a);}(_0x0965,0xb4));var _0x5096=function(_0x16037f,_0x375f3b){_0x16037f=_0x16037f-0x0;var _0x569806=_0x0965[_0x16037f];return _0x569806;};'use strict';var _=require('lodash');var rp=require(_0x5096('0x0'));var md5=require('md5');var util=require(_0x5096('0x1'));var Redis=require(_0x5096('0x2'));var intUtil=require('./util');var config=require(_0x5096('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x5096('0x4')]=_['defaults'](config[_0x5096('0x4')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x842dcd,_0x195660,_0x50bfea){io['to'](_0x842dcd)[_0x5096('0x5')](_0x195660,_0x50bfea);}var headers={'Content-Type':_0x5096('0x6'),'Accept':'application/json'};function getTicket(_0xd697d6,_0x5f311f,_0x3a8812,_0x55facb,_0xb65175){logger[_0x5096('0x7')](_0x5096('0x8'));return request({'uri':util['format'](_0x5096('0x9'),_0xd697d6[_0x5096('0xa')]),'method':_0x5096('0xb'),'body':{'ticket':_[_0x5096('0xc')]({'requester_id':_0x3a8812['id'],'submitter_id':_0x5f311f?_0x5f311f['id']:undefined,'assignee_id':_0x5f311f?_0x5f311f['id']:undefined,'tags':getTags(_0x55facb[_0x5096('0xd')],_0x5096('0xe')),'subject':intUtil[_0x5096('0xf')](_0x55facb[_0x5096('0x10')],_0xb65175,'\x20'),'description':intUtil[_0x5096('0xf')](_0x55facb['Descriptions'],_0xb65175,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5096('0xf')](_0x55facb[_0x5096('0x11')],_0xb65175,'\x0a')}},getCustomFields(_0x55facb['Fields'],_0xb65175))}})[_0x5096('0x12')](function(_0x1231de){logger['info'](_0x5096('0x13'));return _0x1231de[_0x5096('0x14')];});}function getUser(_0x212ecd,_0x1123fe){if(intUtil[_0x5096('0x15')](_0x1123fe)){logger[_0x5096('0x7')](_0x5096('0x16'),_0x1123fe);return request({'uri':util[_0x5096('0x17')]('%s/search.json',_0x212ecd[_0x5096('0xa')]),'qs':{'query':util[_0x5096('0x17')](_0x5096('0x18'),_0x1123fe)}})[_0x5096('0x12')](function(_0x5b1a42){if(_0x5b1a42[_0x5096('0x19')]){logger[_0x5096('0x7')](_0x5096('0x1a'));return _[_0x5096('0x1b')](_0x5b1a42[_0x5096('0x1c')],{'email':_0x1123fe,'role':'agent'});}else{logger['info'](_0x5096('0x1d'));return request({'uri':util[_0x5096('0x17')](_0x5096('0x1e'),_0x212ecd[_0x5096('0xa')])})[_0x5096('0x12')](function(_0x737cbe){logger['info'](_0x5096('0x1f'));return _0x737cbe['user'];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x5096('0x17')](_0x5096('0x1e'),_0x212ecd[_0x5096('0xa')])})[_0x5096('0x12')](function(_0x4c098f){logger['info'](_0x5096('0x1f'));return _0x4c098f[_0x5096('0x20')];});}}function getEndUser(_0xb8bb82,_0x395dea,_0x64207f){logger[_0x5096('0x7')](_0x5096('0x21'),_0x64207f);return request({'uri':util[_0x5096('0x17')]('%s/search.json',_0xb8bb82[_0x5096('0xa')]),'qs':{'query':util[_0x5096('0x17')]('type:user\x20role:end-user\x20phone:%s',_0x64207f)}})['then'](function(_0xa715e1){var _0xeb230e;if(_0xa715e1[_0x5096('0x1c')]['length']){_0xa715e1[_0x5096('0x1c')]=_[_0x5096('0x22')](_0xa715e1[_0x5096('0x1c')],{'suspended':![],'role':_0x5096('0x23')});if(_0xa715e1[_0x5096('0x1c')][_0x5096('0x24')]){_0xeb230e=_[_0x5096('0x25')](_0xa715e1[_0x5096('0x1c')]);}}if(_0xeb230e){logger[_0x5096('0x7')]('Enduser\x20found!');return _0xeb230e;}else{logger[_0x5096('0x7')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x5096('0x17')](_0x5096('0x26'),_0xb8bb82['remoteUri']),'method':_0x5096('0xb'),'body':{'user':{'role':_0x5096('0x23'),'name':util[_0x5096('0x17')]('Caller\x20-\x20%s',_0x395dea||_0x64207f),'phone':_0x64207f}}})['then'](function(_0x2b1a2a){logger['info'](_0x5096('0x27'));return _0x2b1a2a['user'];});}});}function getAuth(_0x3185c9){var _0x158e1b;if(_0x3185c9[_0x5096('0x28')]===_0x5096('0x29')){_0x158e1b=util[_0x5096('0x17')]('%s:%s',_0x3185c9[_0x5096('0x2a')],_0x3185c9[_0x5096('0x29')]);}else if(_0x3185c9[_0x5096('0x28')]===_0x5096('0x2b')){_0x158e1b=util[_0x5096('0x17')](_0x5096('0x2c'),_0x3185c9[_0x5096('0x2a')],_0x3185c9[_0x5096('0x2b')]);}return util[_0x5096('0x17')](_0x5096('0x2d'),new Buffer(_0x158e1b)['toString'](_0x5096('0x2e')));}function request(_0x487fca){logger[_0x5096('0x2f')](_0x5096('0x30'),JSON[_0x5096('0x31')](_0x487fca));return rp(_[_0x5096('0x32')](_0x487fca,{'method':_0x5096('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x57a45d,_0x2836fe){var _0x4088b1=[];if(_0x57a45d&&_0x57a45d[_0x5096('0x24')]>0x0){_0x4088b1=_[_0x5096('0x34')](_0x57a45d,_0x2836fe);}return _0x4088b1;}function getCustomFields(_0x3a2c24,_0x1fa1a0){var _0x3109f8=[];var _0x2b5fe5={'custom_fields':[]};if(_0x3a2c24[_0x5096('0x24')]>0x0){_[_0x5096('0x35')](_0x3a2c24,function(_0x20c87b){if(_[_0x5096('0x36')]([_0x5096('0x37'),'picklist'],_0x20c87b[_0x5096('0x38')])&&_0x20c87b[_0x5096('0x39')]&&!_0x20c87b['customField']){_0x2b5fe5[_0x20c87b[_0x5096('0x39')][_0x5096('0x3a')]()]=_0x20c87b[_0x5096('0x3b')]['toString']();}else if(_['includes']([_0x5096('0x37'),_0x5096('0x3c')],_0x20c87b[_0x5096('0x38')])&&_0x20c87b[_0x5096('0x3d')]&&_0x20c87b[_0x5096('0x3e')]){_0x2b5fe5[_0x5096('0x3f')]['push']({'id':_0x20c87b['idField'],'value':_0x20c87b[_0x5096('0x3b')][_0x5096('0x40')]()});}else if(_0x20c87b[_0x5096('0x38')]==='variable'&&_0x20c87b[_0x5096('0x41')]&&_0x20c87b[_0x5096('0x3d')]&&_0x20c87b[_0x5096('0x3e')]){_0x1fa1a0[_0x20c87b['variableName']]&&_0x2b5fe5[_0x5096('0x3f')][_0x5096('0x42')]({'id':_0x20c87b['idField'],'value':_0x1fa1a0[_0x20c87b[_0x5096('0x41')]]['toString']()});}else if(_0x20c87b[_0x5096('0x38')]===_0x5096('0x43')&&_0x20c87b[_0x5096('0x44')]&&_0x20c87b[_0x5096('0x44')][_0x5096('0xe')]&&_0x20c87b['idField']&&_0x20c87b[_0x5096('0x3e')]){_0x1fa1a0[_0x20c87b[_0x5096('0x44')][_0x5096('0xe')][_0x5096('0x3a')]()]&&_0x2b5fe5[_0x5096('0x3f')][_0x5096('0x42')]({'id':_0x20c87b[_0x5096('0x3d')],'value':_0x1fa1a0[_0x20c87b['Variable'][_0x5096('0xe')][_0x5096('0x3a')]()][_0x5096('0x40')]()});}});}return _0x2b5fe5;}exports[_0x5096('0x45')]=function(_0xd4b57d,_0x41a9d1,_0x5c5291,_0x34ea2a,_0x4215f1,_0x2d0842){var _0x375e33,_0x24174b;_0x2d0842[_0x5096('0xa')]=intUtil[_0x5096('0x46')](_0x2d0842[_0x5096('0xa')]);_0x2d0842[_0x5096('0x47')]=intUtil[_0x5096('0x46')](_0x2d0842[_0x5096('0x47')]);if(_0x4215f1&&_0x4215f1[_0x5096('0x48')]){logger[_0x5096('0x7')](_0x5096('0x49'),_0x5096('0x4a'));_0x41a9d1[_0x5096('0x4b')]=util[_0x5096('0x17')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2d0842[_0x5096('0x47')],_0x41a9d1[_0x5096('0x4c')],md5(_0x41a9d1[_0x5096('0x4c')]));}else{_0x41a9d1[_0x5096('0x4b')]='';}headers[_0x5096('0x4d')]=getAuth(_0x2d0842);return getUser(_0x2d0842,_0x34ea2a['email'])[_0x5096('0x12')](function(_0x2dfef2){_0x375e33=_0x2dfef2;logger[_0x5096('0x7')](_0x5096('0x4e'),_0x375e33['id']);return getEndUser(_0x2d0842,_0x41a9d1['calleridname'],_0x41a9d1[_0x5096('0x4f')]);})[_0x5096('0x12')](function(_0x323a61){_0x24174b=_0x323a61;logger[_0x5096('0x7')](_0x5096('0x50'),_0x24174b['id']);return getTicket(_0x2d0842,_0x375e33,_0x24174b,_0x5c5291,_0x41a9d1);})[_0x5096('0x12')](function(_0x115365){if(_0x115365){logger[_0x5096('0x7')](_0x5096('0x51'),_0x115365['id']);switch(_0x2d0842['type']){case _0x5096('0x52'):logger[_0x5096('0x7')](_0x5096('0x49'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x5096('0x17')](_0x5096('0x53'),_0x2d0842[_0x5096('0xa')],_0x375e33['id'],_0x115365['id']),'method':_0x5096('0xb')});case _0x5096('0x54'):logger['info'](_0x5096('0x49'),_0x5096('0x55'));emit(util[_0x5096('0x17')](_0x5096('0x56'),_0x34ea2a[_0x5096('0xe')]),'trigger:browser:url',{'uri':util[_0x5096('0x17')](_0x5096('0x57'),_0x2d0842['remoteUri'][_0x5096('0x58')](_0x5096('0x59'),''),_0x115365['id'])});break;default:logger[_0x5096('0x5a')](_0x5096('0x49'),_0x5096('0x5b'));}}})[_0x5096('0x5c')](function(_0x2a210b){logger[_0x5096('0x5a')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x5096('0x5d')](_0x2a210b,{'showHidden':!![],'depth':null}));});};exports[_0x5096('0x5e')]=function(_0x24d96b,_0x5a50dd,_0x1ebff1,_0x5b7437,_0x59a7c2,_0x4bd4e8,_0x2233ef){var _0x5a8e9d,_0x259432;_0x4bd4e8[_0x5096('0xa')]=intUtil[_0x5096('0x46')](_0x4bd4e8['remoteUri']);_0x4bd4e8[_0x5096('0x47')]=intUtil[_0x5096('0x46')](_0x4bd4e8[_0x5096('0x47')]);if(_0x2233ef&&_0x2233ef[_0x5096('0x5f')]&&_0x2233ef['recordingFormat']!==_0x5096('0x60')){logger[_0x5096('0x7')](_0x5096('0x61'),_0x5096('0x4a'));_0x5a50dd[_0x5096('0x4b')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4bd4e8[_0x5096('0x47')],_0x5a50dd[_0x5096('0x4c')],md5(_0x5a50dd[_0x5096('0x4c')]));}headers[_0x5096('0x4d')]=getAuth(_0x4bd4e8);return getUser(_0x4bd4e8,_0x5b7437['email'])['then'](function(_0x3383b5){_0x5a8e9d=_0x3383b5;logger['info'](_0x5096('0x4e'),_0x5a8e9d['id']);return getEndUser(_0x4bd4e8,_0x5a50dd[_0x5096('0x62')],_0x5a50dd['destcalleridnum']);})[_0x5096('0x12')](function(_0x57d8e0){_0x259432=_0x57d8e0;logger['info'](_0x5096('0x50'),_0x259432['id']);return getTicket(_0x4bd4e8,_0x5a8e9d,_0x259432,_0x1ebff1,_0x5a50dd);})['then'](function(_0x1ea10f){if(_0x1ea10f){logger[_0x5096('0x7')](_0x5096('0x51'),_0x1ea10f['id']);switch(_0x4bd4e8[_0x5096('0x38')]){case _0x5096('0x52'):logger['info'](_0x5096('0x61'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x5096('0x17')](_0x5096('0x53'),_0x4bd4e8['remoteUri'],_0x5a8e9d['id'],_0x1ea10f['id']),'method':_0x5096('0xb')});case _0x5096('0x54'):logger[_0x5096('0x7')](_0x5096('0x61'),_0x5096('0x55'));emit(util['format']('user:%s',_0x5b7437[_0x5096('0xe')]),_0x5096('0x63'),{'uri':util[_0x5096('0x17')](_0x5096('0x57'),_0x4bd4e8[_0x5096('0xa')]['replace']('/api/v2',''),_0x1ea10f['id'])});break;default:logger[_0x5096('0x5a')](_0x5096('0x61'),_0x5096('0x5b'));}}})[_0x5096('0x5c')](function(_0x406b4e){logger[_0x5096('0x5a')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x5096('0x5d')](_0x406b4e,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x2af256,_0x39164b,_0xee1a60,_0x3baa59,_0xf0342,_0x4e2b5b){var _0x324e79,_0x37680d;_0x4e2b5b['remoteUri']=intUtil[_0x5096('0x46')](_0x4e2b5b[_0x5096('0xa')]);_0x4e2b5b['serverUrl']=intUtil[_0x5096('0x46')](_0x4e2b5b[_0x5096('0x47')]);if(_0xf0342&&_0xf0342['monitor_format']){logger['info']('['+_0x39164b[_0x5096('0x64')][_0x5096('0x65')]()+']',_0x5096('0x4a'));_0x39164b['recordingURL']=util[_0x5096('0x17')](_0x5096('0x66'),_0x4e2b5b[_0x5096('0x47')],_0x39164b[_0x5096('0x4c')],md5(_0x39164b[_0x5096('0x4c')]));}else{_0x39164b[_0x5096('0x4b')]='';}headers[_0x5096('0x4d')]=getAuth(_0x4e2b5b);return getUser(_0x4e2b5b)[_0x5096('0x12')](function(_0x2ca580){_0x324e79=_0x2ca580;logger[_0x5096('0x7')](_0x5096('0x4e'),_0x324e79['id']);return getEndUser(_0x4e2b5b,_0x39164b[_0x5096('0x67')],_0x39164b[_0x5096('0x4f')]);})[_0x5096('0x12')](function(_0x2b783c){_0x37680d=_0x2b783c;logger[_0x5096('0x7')]('The\x20Enduser\x20ID\x20is:',_0x37680d['id']);return getTicket(_0x4e2b5b,_0x324e79,_0x37680d,_0xee1a60,_0x39164b);})[_0x5096('0x12')](function(_0x410a8b){if(_0x410a8b){logger['info'](_0x5096('0x51'),_0x410a8b['id']);}})[_0x5096('0x5c')](function(_0x35f135){logger['error']('['+_0x39164b[_0x5096('0x64')][_0x5096('0x65')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x35f135,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd16e=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','inspect','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','zendesk','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','remoteUri','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','toString','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0x2e5c3c,_0x5717c7){var _0x5d19ba=function(_0x38f029){while(--_0x38f029){_0x2e5c3c['push'](_0x2e5c3c['shift']());}};_0x5d19ba(++_0x5717c7);}(_0xd16e,0xfe));var _0xed16=function(_0x3d81a3,_0x90e2e7){_0x3d81a3=_0x3d81a3-0x0;var _0x1ef4f6=_0xd16e[_0x3d81a3];return _0x1ef4f6;};'use strict';var _=require(_0xed16('0x0'));var rp=require(_0xed16('0x1'));var md5=require('md5');var util=require(_0xed16('0x2'));var Redis=require(_0xed16('0x3'));var intUtil=require(_0xed16('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xed16('0x5'));config['redis']=_[_0xed16('0x6')](config['redis'],{'host':_0xed16('0x7'),'port':0x18eb});var io=require(_0xed16('0x8'))(new Redis(config['redis']));function emit(_0x32bd62,_0x271099,_0x34e044){io['to'](_0x32bd62)[_0xed16('0x9')](_0x271099,_0x34e044);}var headers={'Content-Type':_0xed16('0xa'),'Accept':_0xed16('0xa')};function getTicket(_0x2658ce,_0x5e8a54,_0x215c59,_0x31e146,_0x407d3c){logger[_0xed16('0xb')](_0xed16('0xc'));return request({'uri':util[_0xed16('0xd')](_0xed16('0xe'),_0x2658ce['remoteUri']),'method':'POST','body':{'ticket':_[_0xed16('0xf')]({'requester_id':_0x215c59['id'],'submitter_id':_0x5e8a54?_0x5e8a54['id']:undefined,'assignee_id':_0x5e8a54?_0x5e8a54['id']:undefined,'tags':getTags(_0x31e146[_0xed16('0x10')],_0xed16('0x11')),'subject':intUtil[_0xed16('0x12')](_0x31e146['Subjects'],_0x407d3c,'\x20'),'description':intUtil[_0xed16('0x12')](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a')}},getCustomFields(_0x31e146['Fields'],_0x407d3c))}})[_0xed16('0x14')](function(_0x3d6213){logger[_0xed16('0xb')](_0xed16('0x15'));return _0x3d6213['ticket'];});}function getUser(_0x55d918,_0x12e241){if(intUtil[_0xed16('0x16')](_0x12e241)){logger[_0xed16('0xb')](_0xed16('0x17'),_0x12e241);return request({'uri':util[_0xed16('0xd')](_0xed16('0x18'),_0x55d918['remoteUri']),'qs':{'query':util[_0xed16('0xd')](_0xed16('0x19'),_0x12e241)}})[_0xed16('0x14')](function(_0x48dabf){if(_0x48dabf[_0xed16('0x1a')]){logger['info']('Agent\x20found!');return _[_0xed16('0x1b')](_0x48dabf[_0xed16('0x1c')],{'email':_0x12e241,'role':_0xed16('0x1d')});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x55d918['remoteUri'])})[_0xed16('0x14')](function(_0xcaace9){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0xcaace9[_0xed16('0x20')];});}});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format'](_0xed16('0x21'),_0x55d918[_0xed16('0x22')])})[_0xed16('0x14')](function(_0x17d47b){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0x17d47b['user'];});}}function getEndUser(_0x57a25a,_0x41af63,_0x5c5020){logger[_0xed16('0xb')]('Searching\x20enduser\x20with\x20phone',_0x5c5020);return request({'uri':util[_0xed16('0xd')]('%s/search.json',_0x57a25a[_0xed16('0x22')]),'qs':{'query':util['format'](_0xed16('0x23'),_0x5c5020)}})[_0xed16('0x14')](function(_0x5145b6){var _0x276a65;if(_0x5145b6['results'][_0xed16('0x24')]){_0x5145b6[_0xed16('0x1c')]=_[_0xed16('0x25')](_0x5145b6['results'],{'suspended':![],'role':'end-user'});if(_0x5145b6[_0xed16('0x1c')][_0xed16('0x24')]){_0x276a65=_[_0xed16('0x26')](_0x5145b6[_0xed16('0x1c')]);}}if(_0x276a65){logger[_0xed16('0xb')](_0xed16('0x27'));return _0x276a65;}else{logger[_0xed16('0xb')](_0xed16('0x28'));return request({'uri':util['format'](_0xed16('0x29'),_0x57a25a[_0xed16('0x22')]),'method':_0xed16('0x2a'),'body':{'user':{'role':_0xed16('0x2b'),'name':util[_0xed16('0xd')](_0xed16('0x2c'),_0x41af63||_0x5c5020),'phone':_0x5c5020}}})[_0xed16('0x14')](function(_0x1278e4){logger['info'](_0xed16('0x2d'));return _0x1278e4[_0xed16('0x20')];});}});}function getAuth(_0x567a4a){var _0x351637;if(_0x567a4a['authType']===_0xed16('0x2e')){_0x351637=util[_0xed16('0xd')]('%s:%s',_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x2e')]);}else if(_0x567a4a[_0xed16('0x30')]===_0xed16('0x31')){_0x351637=util['format'](_0xed16('0x32'),_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x351637)[_0xed16('0x33')](_0xed16('0x34')));}function request(_0x3b1dc2){logger[_0xed16('0x35')]('[HTTP]',JSON[_0xed16('0x36')](_0x3b1dc2));return rp(_[_0xed16('0x6')](_0x3b1dc2,{'method':_0xed16('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1b6c8e,_0x1c2f5b){var _0x369ea4=[];if(_0x1b6c8e&&_0x1b6c8e[_0xed16('0x24')]>0x0){_0x369ea4=_[_0xed16('0x38')](_0x1b6c8e,_0x1c2f5b);}return _0x369ea4;}function getCustomFields(_0xe21e8,_0x57e097){var _0x27f387=[];var _0x5860a0={'custom_fields':[]};if(_0xe21e8[_0xed16('0x24')]>0x0){_[_0xed16('0x39')](_0xe21e8,function(_0x4acb4a){if(_[_0xed16('0x3a')]([_0xed16('0x3b'),_0xed16('0x3c')],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x3e')]&&!_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0x4acb4a[_0xed16('0x3e')][_0xed16('0x40')]()]=_0x4acb4a[_0xed16('0x41')][_0xed16('0x33')]();}else if(_[_0xed16('0x3a')]([_0xed16('0x3b'),'picklist'],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x4acb4a[_0xed16('0x41')]['toString']()});}else if(_0x4acb4a[_0xed16('0x3d')]===_0xed16('0x45')&&_0x4acb4a['variableName']&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x46')]]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a[_0xed16('0x42')],'value':_0x57e097[_0x4acb4a[_0xed16('0x46')]][_0xed16('0x33')]()});}else if(_0x4acb4a[_0xed16('0x3d')]==='customVariable'&&_0x4acb4a['Variable']&&_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')]&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')][_0xed16('0x40')]()]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x57e097[_0x4acb4a['Variable'][_0xed16('0x11')][_0xed16('0x40')]()][_0xed16('0x33')]()});}});}return _0x5860a0;}exports['queue']=function(_0x350128,_0x48a1e1,_0x220d2a,_0x1d2f4f,_0x5ad458,_0x19b614){var _0x2fbfa1,_0x5c4001;_0x19b614[_0xed16('0x22')]=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x22')]);_0x19b614['serverUrl']=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x48')]);if(_0x5ad458&&_0x5ad458[_0xed16('0x49')]){logger[_0xed16('0xb')](_0xed16('0x4a'),'Recording\x20is\x20enabled!');_0x48a1e1[_0xed16('0x4b')]=util[_0xed16('0xd')](_0xed16('0x4c'),_0x19b614[_0xed16('0x48')],_0x48a1e1[_0xed16('0x4d')],md5(_0x48a1e1[_0xed16('0x4d')]));}else{_0x48a1e1[_0xed16('0x4b')]='';}headers[_0xed16('0x4e')]=getAuth(_0x19b614);return getUser(_0x19b614,_0x1d2f4f['email'])[_0xed16('0x14')](function(_0x125eb5){_0x2fbfa1=_0x125eb5;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x2fbfa1['id']);return getEndUser(_0x19b614,_0x48a1e1[_0xed16('0x50')],_0x48a1e1[_0xed16('0x51')]);})['then'](function(_0x4a39ec){_0x5c4001=_0x4a39ec;logger[_0xed16('0xb')](_0xed16('0x52'),_0x5c4001['id']);return getTicket(_0x19b614,_0x2fbfa1,_0x5c4001,_0x220d2a,_0x48a1e1);})[_0xed16('0x14')](function(_0x35b418){if(_0x35b418){logger['info'](_0xed16('0x53'),_0x35b418['id']);switch(_0x19b614[_0xed16('0x3d')]){case'integrationTab':logger[_0xed16('0xb')](_0xed16('0x4a'),_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x19b614[_0xed16('0x22')],_0x2fbfa1['id'],_0x35b418['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info']('[QUEUE]',_0xed16('0x57'));emit(util['format']('user:%s',_0x1d2f4f[_0xed16('0x11')]),_0xed16('0x58'),{'uri':util['format'](_0xed16('0x59'),_0x19b614['remoteUri'][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x35b418['id'])});break;default:logger['error'](_0xed16('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xed16('0x5c')](function(_0x561a0c){logger[_0xed16('0x5d')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xed16('0x5e')](_0x561a0c,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x5f')]=function(_0x1e3b26,_0xa42fff,_0x3fd972,_0x30ab11,_0x30b51e,_0x5c9898,_0x4a5e63){var _0xa5a5d8,_0x3443ae;_0x5c9898[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x5c9898[_0xed16('0x22')]);_0x5c9898['serverUrl']=intUtil['stripTrailingSlash'](_0x5c9898['serverUrl']);if(_0x4a5e63&&_0x4a5e63['recordingFormat']&&_0x4a5e63[_0xed16('0x61')]!=='none'){logger[_0xed16('0xb')](_0xed16('0x62'),_0xed16('0x63'));_0xa42fff['recordingURL']=util[_0xed16('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c9898[_0xed16('0x48')],_0xa42fff['uniqueid'],md5(_0xa42fff[_0xed16('0x4d')]));}headers[_0xed16('0x4e')]=getAuth(_0x5c9898);return getUser(_0x5c9898,_0x30ab11[_0xed16('0x64')])[_0xed16('0x14')](function(_0x4846e1){_0xa5a5d8=_0x4846e1;logger[_0xed16('0xb')]('The\x20User\x20ID\x20is:',_0xa5a5d8['id']);return getEndUser(_0x5c9898,_0xa42fff[_0xed16('0x65')],_0xa42fff[_0xed16('0x66')]);})[_0xed16('0x14')](function(_0x17caea){_0x3443ae=_0x17caea;logger[_0xed16('0xb')](_0xed16('0x52'),_0x3443ae['id']);return getTicket(_0x5c9898,_0xa5a5d8,_0x3443ae,_0x3fd972,_0xa42fff);})[_0xed16('0x14')](function(_0x3a54fd){if(_0x3a54fd){logger['info']('The\x20Ticket\x20ID\x20is:',_0x3a54fd['id']);switch(_0x5c9898[_0xed16('0x3d')]){case _0xed16('0x67'):logger[_0xed16('0xb')]('[OUTBOUND]',_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x5c9898['remoteUri'],_0xa5a5d8['id'],_0x3a54fd['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info'](_0xed16('0x62'),_0xed16('0x57'));emit(util[_0xed16('0xd')]('user:%s',_0x30ab11[_0xed16('0x11')]),'trigger:browser:url',{'uri':util[_0xed16('0xd')](_0xed16('0x59'),_0x5c9898[_0xed16('0x22')][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x3a54fd['id'])});break;default:logger[_0xed16('0x5d')]('[OUTBOUND]',_0xed16('0x68'));}}})[_0xed16('0x5c')](function(_0x2c554f){logger[_0xed16('0x5d')](_0xed16('0x69'),util[_0xed16('0x5e')](_0x2c554f,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x6a')]=function(_0xf72b04,_0x571ee6,_0x533240,_0x558c04,_0x36c390,_0x4e4802){var _0x10d838,_0x2fbd0d;_0x4e4802[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x4e4802[_0xed16('0x22')]);_0x4e4802[_0xed16('0x48')]=intUtil['stripTrailingSlash'](_0x4e4802[_0xed16('0x48')]);if(_0x36c390&&_0x36c390[_0xed16('0x49')]){logger['info']('['+_0x571ee6['lastevent'][_0xed16('0x6b')]()+']',_0xed16('0x63'));_0x571ee6['recordingURL']=util[_0xed16('0xd')](_0xed16('0x4c'),_0x4e4802[_0xed16('0x48')],_0x571ee6[_0xed16('0x4d')],md5(_0x571ee6[_0xed16('0x4d')]));}else{_0x571ee6['recordingURL']='';}headers[_0xed16('0x4e')]=getAuth(_0x4e4802);return getUser(_0x4e4802)[_0xed16('0x14')](function(_0x3b381e){_0x10d838=_0x3b381e;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x10d838['id']);return getEndUser(_0x4e4802,_0x571ee6[_0xed16('0x50')],_0x571ee6['calleridnum']);})['then'](function(_0x59db45){_0x2fbd0d=_0x59db45;logger[_0xed16('0xb')](_0xed16('0x52'),_0x2fbd0d['id']);return getTicket(_0x4e4802,_0x10d838,_0x2fbd0d,_0x533240,_0x571ee6);})[_0xed16('0x14')](function(_0x19200f){if(_0x19200f){logger[_0xed16('0xb')]('The\x20Ticket\x20ID\x20is:',_0x19200f['id']);}})['catch'](function(_0x5222fc){logger['error']('['+_0x571ee6[_0xed16('0x6c')][_0xed16('0x6b')]()+']'+_0xed16('0x6d'),util[_0xed16('0x5e')](_0x5222fc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff