// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xc67f=['[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','uniqueid','destcalleridnum','newTab','[OUTBOUND]','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','Getting\x20agent\x20with\x20email','format','type:user\x20role:agent\x20email:%s','then','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','%s:%s','username','authType','token','%s/token:%s','toString','debug','[HTTP]','stringify','map','forEach','includes','string','type','customField','nameField','toLowerCase','content','picklist','idField','custom_fields','push','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format'];(function(_0x40015a,_0x415db5){var _0x42f8a4=function(_0x5685ad){while(--_0x5685ad){_0x40015a['push'](_0x40015a['shift']());}};_0x42f8a4(++_0x415db5);}(_0xc67f,0x8d));var _0xfc67=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xc67f[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0xfc67('0x0'));var rp=require(_0xfc67('0x1'));var md5=require(_0xfc67('0x2'));var util=require('util');var Redis=require(_0xfc67('0x3'));var intUtil=require(_0xfc67('0x4'));var config=require(_0xfc67('0x5'));var logger=require('../../../../config/logger')(_0xfc67('0x6'));config[_0xfc67('0x7')]=_[_0xfc67('0x8')](config[_0xfc67('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0xfc67('0x9'))(new Redis(config[_0xfc67('0x7')]));function emit(_0x46beee,_0x70654,_0x1d885a){io['to'](_0x46beee)[_0xfc67('0xa')](_0x70654,_0x1d885a);}var headers={'Content-Type':_0xfc67('0xb'),'Accept':_0xfc67('0xb')};function getTicket(_0x2ccd5c,_0x34c59b,_0x23cf78,_0x28a4cb,_0x39a1fa){logger[_0xfc67('0xc')]('Creating\x20new\x20ticket...');return request({'uri':util['format'](_0xfc67('0xd'),_0x2ccd5c[_0xfc67('0xe')]),'method':_0xfc67('0xf'),'body':{'ticket':_[_0xfc67('0x10')]({'requester_id':_0x23cf78['id'],'submitter_id':_0x34c59b?_0x34c59b['id']:undefined,'assignee_id':_0x34c59b?_0x34c59b['id']:undefined,'tags':getTags(_0x28a4cb[_0xfc67('0x11')],_0xfc67('0x12')),'subject':intUtil[_0xfc67('0x13')](_0x28a4cb[_0xfc67('0x14')],_0x39a1fa,'\x20'),'description':intUtil['getString'](_0x28a4cb['Descriptions'],_0x39a1fa,'\x0a'),'comment':{'public':![],'body':intUtil[_0xfc67('0x13')](_0x28a4cb[_0xfc67('0x15')],_0x39a1fa,'\x0a')}},getCustomFields(_0x28a4cb[_0xfc67('0x16')],_0x39a1fa))}})['then'](function(_0x460ba0){logger[_0xfc67('0xc')](_0xfc67('0x17'));return _0x460ba0['ticket'];});}function getUser(_0x4e0b2a,_0x1951e6){if(intUtil['validateEmail'](_0x1951e6)){logger[_0xfc67('0xc')](_0xfc67('0x18'),_0x1951e6);return request({'uri':util[_0xfc67('0x19')]('%s/search.json',_0x4e0b2a[_0xfc67('0xe')]),'qs':{'query':util[_0xfc67('0x19')](_0xfc67('0x1a'),_0x1951e6)}})[_0xfc67('0x1b')](function(_0x354eba){if(_0x354eba[_0xfc67('0x1c')]){logger[_0xfc67('0xc')](_0xfc67('0x1d'));return _[_0xfc67('0x1e')](_0x354eba['results'],{'email':_0x1951e6,'role':_0xfc67('0x1f')});}else{logger[_0xfc67('0xc')](_0xfc67('0x20'));return request({'uri':util[_0xfc67('0x19')](_0xfc67('0x21'),_0x4e0b2a[_0xfc67('0xe')])})[_0xfc67('0x1b')](function(_0x56d61b){logger[_0xfc67('0xc')](_0xfc67('0x22'));return _0x56d61b[_0xfc67('0x23')];});}});}else{logger[_0xfc67('0xc')](_0xfc67('0x20'));return request({'uri':util[_0xfc67('0x19')]('%s/users/me.json',_0x4e0b2a['remoteUri'])})[_0xfc67('0x1b')](function(_0xf12195){logger[_0xfc67('0xc')]('Admin\x20account\x20selected.');return _0xf12195[_0xfc67('0x23')];});}}function getEndUser(_0x2f935c,_0x2b7a67,_0x16656a){logger['info'](_0xfc67('0x24'),_0x16656a);return request({'uri':util[_0xfc67('0x19')](_0xfc67('0x25'),_0x2f935c['remoteUri']),'qs':{'query':util[_0xfc67('0x19')](_0xfc67('0x26'),_0x16656a)}})['then'](function(_0x2ab966){var _0x371292;if(_0x2ab966[_0xfc67('0x27')][_0xfc67('0x28')]){_0x2ab966[_0xfc67('0x27')]=_[_0xfc67('0x29')](_0x2ab966[_0xfc67('0x27')],{'suspended':![],'role':_0xfc67('0x2a')});if(_0x2ab966[_0xfc67('0x27')][_0xfc67('0x28')]){_0x371292=_[_0xfc67('0x2b')](_0x2ab966[_0xfc67('0x27')]);}}if(_0x371292){logger['info'](_0xfc67('0x2c'));return _0x371292;}else{logger[_0xfc67('0xc')](_0xfc67('0x2d'));return request({'uri':util['format']('%s/users.json',_0x2f935c[_0xfc67('0xe')]),'method':_0xfc67('0xf'),'body':{'user':{'role':_0xfc67('0x2a'),'name':util[_0xfc67('0x19')]('Caller\x20-\x20%s',_0x2b7a67||_0x16656a),'phone':_0x16656a}}})[_0xfc67('0x1b')](function(_0x1f1538){logger['info'](_0xfc67('0x2e'));return _0x1f1538[_0xfc67('0x23')];});}});}function getAuth(_0x56a6e3){var _0x3d66aa;if(_0x56a6e3['authType']==='password'){_0x3d66aa=util[_0xfc67('0x19')](_0xfc67('0x2f'),_0x56a6e3[_0xfc67('0x30')],_0x56a6e3['password']);}else if(_0x56a6e3[_0xfc67('0x31')]===_0xfc67('0x32')){_0x3d66aa=util['format'](_0xfc67('0x33'),_0x56a6e3[_0xfc67('0x30')],_0x56a6e3[_0xfc67('0x32')]);}return util['format']('Basic\x20%s',new Buffer(_0x3d66aa)[_0xfc67('0x34')]('base64'));}function request(_0x293fb9){logger[_0xfc67('0x35')](_0xfc67('0x36'),JSON[_0xfc67('0x37')](_0x293fb9));return rp(_[_0xfc67('0x8')](_0x293fb9,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4d988e,_0x1cc65c){var _0x235913=[];if(_0x4d988e&&_0x4d988e[_0xfc67('0x28')]>0x0){_0x235913=_[_0xfc67('0x38')](_0x4d988e,_0x1cc65c);}return _0x235913;}function getCustomFields(_0x4d655c,_0x3fed00){var _0x25ff3e=[];var _0x8fa750={'custom_fields':[]};if(_0x4d655c['length']>0x0){_[_0xfc67('0x39')](_0x4d655c,function(_0x391d0c){if(_[_0xfc67('0x3a')]([_0xfc67('0x3b'),'picklist'],_0x391d0c[_0xfc67('0x3c')])&&_0x391d0c['nameField']&&!_0x391d0c[_0xfc67('0x3d')]){_0x8fa750[_0x391d0c[_0xfc67('0x3e')][_0xfc67('0x3f')]()]=_0x391d0c[_0xfc67('0x40')]['toString']();}else if(_['includes']([_0xfc67('0x3b'),_0xfc67('0x41')],_0x391d0c[_0xfc67('0x3c')])&&_0x391d0c[_0xfc67('0x42')]&&_0x391d0c['customField']){_0x8fa750[_0xfc67('0x43')][_0xfc67('0x44')]({'id':_0x391d0c[_0xfc67('0x42')],'value':_0x391d0c[_0xfc67('0x40')]['toString']()});}else if(_0x391d0c[_0xfc67('0x3c')]==='variable'&&_0x391d0c[_0xfc67('0x45')]&&_0x391d0c[_0xfc67('0x42')]&&_0x391d0c['customField']){_0x3fed00[_0x391d0c[_0xfc67('0x45')]]&&_0x8fa750[_0xfc67('0x43')]['push']({'id':_0x391d0c[_0xfc67('0x42')],'value':_0x3fed00[_0x391d0c[_0xfc67('0x45')]][_0xfc67('0x34')]()});}else if(_0x391d0c[_0xfc67('0x3c')]==='customVariable'&&_0x391d0c[_0xfc67('0x46')]&&_0x391d0c['Variable'][_0xfc67('0x12')]&&_0x391d0c[_0xfc67('0x42')]&&_0x391d0c[_0xfc67('0x3d')]){_0x3fed00[_0x391d0c['Variable']['name'][_0xfc67('0x3f')]()]&&_0x8fa750[_0xfc67('0x43')][_0xfc67('0x44')]({'id':_0x391d0c[_0xfc67('0x42')],'value':_0x3fed00[_0x391d0c['Variable'][_0xfc67('0x12')][_0xfc67('0x3f')]()][_0xfc67('0x34')]()});}});}return _0x8fa750;}exports[_0xfc67('0x47')]=function(_0x206b63,_0x19cc3c,_0x522b99,_0x4b9ce9,_0x47450d,_0x523879){var _0x2ebd5c,_0x2a6645;_0x523879[_0xfc67('0xe')]=intUtil[_0xfc67('0x48')](_0x523879[_0xfc67('0xe')]);_0x523879[_0xfc67('0x49')]=intUtil['stripTrailingSlash'](_0x523879[_0xfc67('0x49')]);if(_0x47450d&&_0x47450d[_0xfc67('0x4a')]){logger[_0xfc67('0xc')](_0xfc67('0x4b'),_0xfc67('0x4c'));_0x19cc3c[_0xfc67('0x4d')]=util[_0xfc67('0x19')](_0xfc67('0x4e'),_0x523879[_0xfc67('0x49')],_0x19cc3c['uniqueid'],md5(_0x19cc3c['uniqueid']));}else{_0x19cc3c[_0xfc67('0x4d')]='';}headers[_0xfc67('0x4f')]=getAuth(_0x523879);return getUser(_0x523879,_0x4b9ce9['email'])['then'](function(_0x365f2f){_0x2ebd5c=_0x365f2f;logger[_0xfc67('0xc')](_0xfc67('0x50'),_0x2ebd5c['id']);return getEndUser(_0x523879,_0x19cc3c['calleridname'],_0x19cc3c[_0xfc67('0x51')]);})[_0xfc67('0x1b')](function(_0x346367){_0x2a6645=_0x346367;logger[_0xfc67('0xc')](_0xfc67('0x52'),_0x2a6645['id']);return getTicket(_0x523879,_0x2ebd5c,_0x2a6645,_0x522b99,_0x19cc3c);})[_0xfc67('0x1b')](function(_0x250a4f){if(_0x250a4f){logger[_0xfc67('0xc')](_0xfc67('0x53'),_0x250a4f['id']);switch(_0x523879[_0xfc67('0x3c')]){case _0xfc67('0x54'):logger[_0xfc67('0xc')](_0xfc67('0x4b'),_0xfc67('0x55'));return request({'uri':util['format'](_0xfc67('0x56'),_0x523879[_0xfc67('0xe')],_0x2ebd5c['id'],_0x250a4f['id']),'method':_0xfc67('0xf')});case'newTab':logger[_0xfc67('0xc')](_0xfc67('0x4b'),_0xfc67('0x57'));emit(util[_0xfc67('0x19')](_0xfc67('0x58'),_0x4b9ce9[_0xfc67('0x12')]),_0xfc67('0x59'),{'uri':util[_0xfc67('0x19')](_0xfc67('0x5a'),_0x523879['remoteUri'][_0xfc67('0x5b')](_0xfc67('0x5c'),''),_0x250a4f['id'])});break;default:logger[_0xfc67('0x5d')]('[QUEUE]',_0xfc67('0x5e'));}}})['catch'](function(_0x52348d){logger[_0xfc67('0x5d')](_0xfc67('0x5f'),util[_0xfc67('0x60')](_0x52348d,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x136715,_0x4179c9,_0x4e7661,_0x3a2ce8,_0x4f8602,_0x2ee7a2,_0x3d29ea){var _0xf8dcdf,_0x23a317;_0x2ee7a2[_0xfc67('0xe')]=intUtil['stripTrailingSlash'](_0x2ee7a2[_0xfc67('0xe')]);_0x2ee7a2[_0xfc67('0x49')]=intUtil[_0xfc67('0x48')](_0x2ee7a2['serverUrl']);if(_0x3d29ea&&_0x3d29ea['recordingFormat']&&_0x3d29ea[_0xfc67('0x61')]!==_0xfc67('0x62')){logger[_0xfc67('0xc')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x4179c9[_0xfc67('0x4d')]=util[_0xfc67('0x19')](_0xfc67('0x4e'),_0x2ee7a2[_0xfc67('0x49')],_0x4179c9[_0xfc67('0x63')],md5(_0x4179c9[_0xfc67('0x63')]));}headers[_0xfc67('0x4f')]=getAuth(_0x2ee7a2);return getUser(_0x2ee7a2,_0x3a2ce8['email'])[_0xfc67('0x1b')](function(_0xce2e15){_0xf8dcdf=_0xce2e15;logger[_0xfc67('0xc')](_0xfc67('0x50'),_0xf8dcdf['id']);return getEndUser(_0x2ee7a2,_0x4179c9['destcalleridname'],_0x4179c9[_0xfc67('0x64')]);})[_0xfc67('0x1b')](function(_0x512c8a){_0x23a317=_0x512c8a;logger['info'](_0xfc67('0x52'),_0x23a317['id']);return getTicket(_0x2ee7a2,_0xf8dcdf,_0x23a317,_0x4e7661,_0x4179c9);})[_0xfc67('0x1b')](function(_0x392ca9){if(_0x392ca9){logger[_0xfc67('0xc')](_0xfc67('0x53'),_0x392ca9['id']);switch(_0x2ee7a2['type']){case'integrationTab':logger[_0xfc67('0xc')]('[OUTBOUND]',_0xfc67('0x55'));return request({'uri':util['format'](_0xfc67('0x56'),_0x2ee7a2[_0xfc67('0xe')],_0xf8dcdf['id'],_0x392ca9['id']),'method':_0xfc67('0xf')});case _0xfc67('0x65'):logger['info'](_0xfc67('0x66'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xfc67('0x19')](_0xfc67('0x58'),_0x3a2ce8[_0xfc67('0x12')]),_0xfc67('0x59'),{'uri':util[_0xfc67('0x19')]('%s/agent/tickets/%s',_0x2ee7a2['remoteUri'][_0xfc67('0x5b')](_0xfc67('0x5c'),''),_0x392ca9['id'])});break;default:logger['error']('[OUTBOUND]',_0xfc67('0x5e'));}}})[_0xfc67('0x67')](function(_0x516aca){logger['error'](_0xfc67('0x68'),util[_0xfc67('0x60')](_0x516aca,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x1ec52d,_0x521a38,_0x2a684b,_0x2fdb21,_0x278cf0,_0x385b71){var _0x48d402,_0x98bb8c;_0x385b71['remoteUri']=intUtil[_0xfc67('0x48')](_0x385b71[_0xfc67('0xe')]);_0x385b71[_0xfc67('0x49')]=intUtil[_0xfc67('0x48')](_0x385b71['serverUrl']);if(_0x278cf0&&_0x278cf0[_0xfc67('0x4a')]){logger[_0xfc67('0xc')]('['+_0x521a38[_0xfc67('0x69')][_0xfc67('0x6a')]()+']',_0xfc67('0x4c'));_0x521a38[_0xfc67('0x4d')]=util[_0xfc67('0x19')](_0xfc67('0x4e'),_0x385b71[_0xfc67('0x49')],_0x521a38['uniqueid'],md5(_0x521a38['uniqueid']));}else{_0x521a38[_0xfc67('0x4d')]='';}headers[_0xfc67('0x4f')]=getAuth(_0x385b71);return getUser(_0x385b71)[_0xfc67('0x1b')](function(_0x4e124f){_0x48d402=_0x4e124f;logger['info']('The\x20User\x20ID\x20is:',_0x48d402['id']);return getEndUser(_0x385b71,_0x521a38['calleridname'],_0x521a38[_0xfc67('0x51')]);})[_0xfc67('0x1b')](function(_0x4d8849){_0x98bb8c=_0x4d8849;logger['info'](_0xfc67('0x52'),_0x98bb8c['id']);return getTicket(_0x385b71,_0x48d402,_0x98bb8c,_0x2a684b,_0x521a38);})[_0xfc67('0x1b')](function(_0x4ba273){if(_0x4ba273){logger[_0xfc67('0xc')]('The\x20Ticket\x20ID\x20is:',_0x4ba273['id']);}})[_0xfc67('0x67')](function(_0x57decd){logger['error']('['+_0x521a38[_0xfc67('0x69')][_0xfc67('0x6a')]()+']'+_0xfc67('0x6b'),util[_0xfc67('0x60')](_0x57decd,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd16e=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','inspect','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','zendesk','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','remoteUri','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','toString','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0x2e5c3c,_0x5717c7){var _0x5d19ba=function(_0x38f029){while(--_0x38f029){_0x2e5c3c['push'](_0x2e5c3c['shift']());}};_0x5d19ba(++_0x5717c7);}(_0xd16e,0xfe));var _0xed16=function(_0x3d81a3,_0x90e2e7){_0x3d81a3=_0x3d81a3-0x0;var _0x1ef4f6=_0xd16e[_0x3d81a3];return _0x1ef4f6;};'use strict';var _=require(_0xed16('0x0'));var rp=require(_0xed16('0x1'));var md5=require('md5');var util=require(_0xed16('0x2'));var Redis=require(_0xed16('0x3'));var intUtil=require(_0xed16('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xed16('0x5'));config['redis']=_[_0xed16('0x6')](config['redis'],{'host':_0xed16('0x7'),'port':0x18eb});var io=require(_0xed16('0x8'))(new Redis(config['redis']));function emit(_0x32bd62,_0x271099,_0x34e044){io['to'](_0x32bd62)[_0xed16('0x9')](_0x271099,_0x34e044);}var headers={'Content-Type':_0xed16('0xa'),'Accept':_0xed16('0xa')};function getTicket(_0x2658ce,_0x5e8a54,_0x215c59,_0x31e146,_0x407d3c){logger[_0xed16('0xb')](_0xed16('0xc'));return request({'uri':util[_0xed16('0xd')](_0xed16('0xe'),_0x2658ce['remoteUri']),'method':'POST','body':{'ticket':_[_0xed16('0xf')]({'requester_id':_0x215c59['id'],'submitter_id':_0x5e8a54?_0x5e8a54['id']:undefined,'assignee_id':_0x5e8a54?_0x5e8a54['id']:undefined,'tags':getTags(_0x31e146[_0xed16('0x10')],_0xed16('0x11')),'subject':intUtil[_0xed16('0x12')](_0x31e146['Subjects'],_0x407d3c,'\x20'),'description':intUtil[_0xed16('0x12')](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a')}},getCustomFields(_0x31e146['Fields'],_0x407d3c))}})[_0xed16('0x14')](function(_0x3d6213){logger[_0xed16('0xb')](_0xed16('0x15'));return _0x3d6213['ticket'];});}function getUser(_0x55d918,_0x12e241){if(intUtil[_0xed16('0x16')](_0x12e241)){logger[_0xed16('0xb')](_0xed16('0x17'),_0x12e241);return request({'uri':util[_0xed16('0xd')](_0xed16('0x18'),_0x55d918['remoteUri']),'qs':{'query':util[_0xed16('0xd')](_0xed16('0x19'),_0x12e241)}})[_0xed16('0x14')](function(_0x48dabf){if(_0x48dabf[_0xed16('0x1a')]){logger['info']('Agent\x20found!');return _[_0xed16('0x1b')](_0x48dabf[_0xed16('0x1c')],{'email':_0x12e241,'role':_0xed16('0x1d')});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x55d918['remoteUri'])})[_0xed16('0x14')](function(_0xcaace9){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0xcaace9[_0xed16('0x20')];});}});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format'](_0xed16('0x21'),_0x55d918[_0xed16('0x22')])})[_0xed16('0x14')](function(_0x17d47b){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0x17d47b['user'];});}}function getEndUser(_0x57a25a,_0x41af63,_0x5c5020){logger[_0xed16('0xb')]('Searching\x20enduser\x20with\x20phone',_0x5c5020);return request({'uri':util[_0xed16('0xd')]('%s/search.json',_0x57a25a[_0xed16('0x22')]),'qs':{'query':util['format'](_0xed16('0x23'),_0x5c5020)}})[_0xed16('0x14')](function(_0x5145b6){var _0x276a65;if(_0x5145b6['results'][_0xed16('0x24')]){_0x5145b6[_0xed16('0x1c')]=_[_0xed16('0x25')](_0x5145b6['results'],{'suspended':![],'role':'end-user'});if(_0x5145b6[_0xed16('0x1c')][_0xed16('0x24')]){_0x276a65=_[_0xed16('0x26')](_0x5145b6[_0xed16('0x1c')]);}}if(_0x276a65){logger[_0xed16('0xb')](_0xed16('0x27'));return _0x276a65;}else{logger[_0xed16('0xb')](_0xed16('0x28'));return request({'uri':util['format'](_0xed16('0x29'),_0x57a25a[_0xed16('0x22')]),'method':_0xed16('0x2a'),'body':{'user':{'role':_0xed16('0x2b'),'name':util[_0xed16('0xd')](_0xed16('0x2c'),_0x41af63||_0x5c5020),'phone':_0x5c5020}}})[_0xed16('0x14')](function(_0x1278e4){logger['info'](_0xed16('0x2d'));return _0x1278e4[_0xed16('0x20')];});}});}function getAuth(_0x567a4a){var _0x351637;if(_0x567a4a['authType']===_0xed16('0x2e')){_0x351637=util[_0xed16('0xd')]('%s:%s',_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x2e')]);}else if(_0x567a4a[_0xed16('0x30')]===_0xed16('0x31')){_0x351637=util['format'](_0xed16('0x32'),_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x351637)[_0xed16('0x33')](_0xed16('0x34')));}function request(_0x3b1dc2){logger[_0xed16('0x35')]('[HTTP]',JSON[_0xed16('0x36')](_0x3b1dc2));return rp(_[_0xed16('0x6')](_0x3b1dc2,{'method':_0xed16('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1b6c8e,_0x1c2f5b){var _0x369ea4=[];if(_0x1b6c8e&&_0x1b6c8e[_0xed16('0x24')]>0x0){_0x369ea4=_[_0xed16('0x38')](_0x1b6c8e,_0x1c2f5b);}return _0x369ea4;}function getCustomFields(_0xe21e8,_0x57e097){var _0x27f387=[];var _0x5860a0={'custom_fields':[]};if(_0xe21e8[_0xed16('0x24')]>0x0){_[_0xed16('0x39')](_0xe21e8,function(_0x4acb4a){if(_[_0xed16('0x3a')]([_0xed16('0x3b'),_0xed16('0x3c')],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x3e')]&&!_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0x4acb4a[_0xed16('0x3e')][_0xed16('0x40')]()]=_0x4acb4a[_0xed16('0x41')][_0xed16('0x33')]();}else if(_[_0xed16('0x3a')]([_0xed16('0x3b'),'picklist'],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x4acb4a[_0xed16('0x41')]['toString']()});}else if(_0x4acb4a[_0xed16('0x3d')]===_0xed16('0x45')&&_0x4acb4a['variableName']&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x46')]]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a[_0xed16('0x42')],'value':_0x57e097[_0x4acb4a[_0xed16('0x46')]][_0xed16('0x33')]()});}else if(_0x4acb4a[_0xed16('0x3d')]==='customVariable'&&_0x4acb4a['Variable']&&_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')]&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')][_0xed16('0x40')]()]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x57e097[_0x4acb4a['Variable'][_0xed16('0x11')][_0xed16('0x40')]()][_0xed16('0x33')]()});}});}return _0x5860a0;}exports['queue']=function(_0x350128,_0x48a1e1,_0x220d2a,_0x1d2f4f,_0x5ad458,_0x19b614){var _0x2fbfa1,_0x5c4001;_0x19b614[_0xed16('0x22')]=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x22')]);_0x19b614['serverUrl']=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x48')]);if(_0x5ad458&&_0x5ad458[_0xed16('0x49')]){logger[_0xed16('0xb')](_0xed16('0x4a'),'Recording\x20is\x20enabled!');_0x48a1e1[_0xed16('0x4b')]=util[_0xed16('0xd')](_0xed16('0x4c'),_0x19b614[_0xed16('0x48')],_0x48a1e1[_0xed16('0x4d')],md5(_0x48a1e1[_0xed16('0x4d')]));}else{_0x48a1e1[_0xed16('0x4b')]='';}headers[_0xed16('0x4e')]=getAuth(_0x19b614);return getUser(_0x19b614,_0x1d2f4f['email'])[_0xed16('0x14')](function(_0x125eb5){_0x2fbfa1=_0x125eb5;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x2fbfa1['id']);return getEndUser(_0x19b614,_0x48a1e1[_0xed16('0x50')],_0x48a1e1[_0xed16('0x51')]);})['then'](function(_0x4a39ec){_0x5c4001=_0x4a39ec;logger[_0xed16('0xb')](_0xed16('0x52'),_0x5c4001['id']);return getTicket(_0x19b614,_0x2fbfa1,_0x5c4001,_0x220d2a,_0x48a1e1);})[_0xed16('0x14')](function(_0x35b418){if(_0x35b418){logger['info'](_0xed16('0x53'),_0x35b418['id']);switch(_0x19b614[_0xed16('0x3d')]){case'integrationTab':logger[_0xed16('0xb')](_0xed16('0x4a'),_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x19b614[_0xed16('0x22')],_0x2fbfa1['id'],_0x35b418['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info']('[QUEUE]',_0xed16('0x57'));emit(util['format']('user:%s',_0x1d2f4f[_0xed16('0x11')]),_0xed16('0x58'),{'uri':util['format'](_0xed16('0x59'),_0x19b614['remoteUri'][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x35b418['id'])});break;default:logger['error'](_0xed16('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xed16('0x5c')](function(_0x561a0c){logger[_0xed16('0x5d')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xed16('0x5e')](_0x561a0c,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x5f')]=function(_0x1e3b26,_0xa42fff,_0x3fd972,_0x30ab11,_0x30b51e,_0x5c9898,_0x4a5e63){var _0xa5a5d8,_0x3443ae;_0x5c9898[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x5c9898[_0xed16('0x22')]);_0x5c9898['serverUrl']=intUtil['stripTrailingSlash'](_0x5c9898['serverUrl']);if(_0x4a5e63&&_0x4a5e63['recordingFormat']&&_0x4a5e63[_0xed16('0x61')]!=='none'){logger[_0xed16('0xb')](_0xed16('0x62'),_0xed16('0x63'));_0xa42fff['recordingURL']=util[_0xed16('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c9898[_0xed16('0x48')],_0xa42fff['uniqueid'],md5(_0xa42fff[_0xed16('0x4d')]));}headers[_0xed16('0x4e')]=getAuth(_0x5c9898);return getUser(_0x5c9898,_0x30ab11[_0xed16('0x64')])[_0xed16('0x14')](function(_0x4846e1){_0xa5a5d8=_0x4846e1;logger[_0xed16('0xb')]('The\x20User\x20ID\x20is:',_0xa5a5d8['id']);return getEndUser(_0x5c9898,_0xa42fff[_0xed16('0x65')],_0xa42fff[_0xed16('0x66')]);})[_0xed16('0x14')](function(_0x17caea){_0x3443ae=_0x17caea;logger[_0xed16('0xb')](_0xed16('0x52'),_0x3443ae['id']);return getTicket(_0x5c9898,_0xa5a5d8,_0x3443ae,_0x3fd972,_0xa42fff);})[_0xed16('0x14')](function(_0x3a54fd){if(_0x3a54fd){logger['info']('The\x20Ticket\x20ID\x20is:',_0x3a54fd['id']);switch(_0x5c9898[_0xed16('0x3d')]){case _0xed16('0x67'):logger[_0xed16('0xb')]('[OUTBOUND]',_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x5c9898['remoteUri'],_0xa5a5d8['id'],_0x3a54fd['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info'](_0xed16('0x62'),_0xed16('0x57'));emit(util[_0xed16('0xd')]('user:%s',_0x30ab11[_0xed16('0x11')]),'trigger:browser:url',{'uri':util[_0xed16('0xd')](_0xed16('0x59'),_0x5c9898[_0xed16('0x22')][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x3a54fd['id'])});break;default:logger[_0xed16('0x5d')]('[OUTBOUND]',_0xed16('0x68'));}}})[_0xed16('0x5c')](function(_0x2c554f){logger[_0xed16('0x5d')](_0xed16('0x69'),util[_0xed16('0x5e')](_0x2c554f,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x6a')]=function(_0xf72b04,_0x571ee6,_0x533240,_0x558c04,_0x36c390,_0x4e4802){var _0x10d838,_0x2fbd0d;_0x4e4802[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x4e4802[_0xed16('0x22')]);_0x4e4802[_0xed16('0x48')]=intUtil['stripTrailingSlash'](_0x4e4802[_0xed16('0x48')]);if(_0x36c390&&_0x36c390[_0xed16('0x49')]){logger['info']('['+_0x571ee6['lastevent'][_0xed16('0x6b')]()+']',_0xed16('0x63'));_0x571ee6['recordingURL']=util[_0xed16('0xd')](_0xed16('0x4c'),_0x4e4802[_0xed16('0x48')],_0x571ee6[_0xed16('0x4d')],md5(_0x571ee6[_0xed16('0x4d')]));}else{_0x571ee6['recordingURL']='';}headers[_0xed16('0x4e')]=getAuth(_0x4e4802);return getUser(_0x4e4802)[_0xed16('0x14')](function(_0x3b381e){_0x10d838=_0x3b381e;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x10d838['id']);return getEndUser(_0x4e4802,_0x571ee6[_0xed16('0x50')],_0x571ee6['calleridnum']);})['then'](function(_0x59db45){_0x2fbd0d=_0x59db45;logger[_0xed16('0xb')](_0xed16('0x52'),_0x2fbd0d['id']);return getTicket(_0x4e4802,_0x10d838,_0x2fbd0d,_0x533240,_0x571ee6);})[_0xed16('0x14')](function(_0x19200f){if(_0x19200f){logger[_0xed16('0xb')]('The\x20Ticket\x20ID\x20is:',_0x19200f['id']);}})['catch'](function(_0x5222fc){logger['error']('['+_0x571ee6[_0xed16('0x6c')][_0xed16('0x6b')]()+']'+_0xed16('0x6d'),util[_0xed16('0x5e')](_0x5222fc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff