// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe4a7=['./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','Tags','name','getString','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','password','authType','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','string','type','nameField','toLowerCase','content','idField','custom_fields','push','variableName','customField','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','replace','error','inspect','outbound','[OUTBOUND]','destcalleridname','destcalleridnum','integrationTab','newTab','user:%s','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','The\x20Enduser\x20ID\x20is:','catch','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis'];(function(_0x32799f,_0x56178b){var _0x311959=function(_0x3f5eb3){while(--_0x3f5eb3){_0x32799f['push'](_0x32799f['shift']());}};_0x311959(++_0x56178b);}(_0xe4a7,0x146));var _0x7e4a=function(_0x59ee6f,_0x450239){_0x59ee6f=_0x59ee6f-0x0;var _0x4c0979=_0xe4a7[_0x59ee6f];return _0x4c0979;};'use strict';var _=require(_0x7e4a('0x0'));var rp=require(_0x7e4a('0x1'));var md5=require(_0x7e4a('0x2'));var util=require('util');var Redis=require(_0x7e4a('0x3'));var intUtil=require(_0x7e4a('0x4'));var config=require(_0x7e4a('0x5'));var logger=require(_0x7e4a('0x6'))(_0x7e4a('0x7'));config[_0x7e4a('0x8')]=_[_0x7e4a('0x9')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x7e4a('0xa'))(new Redis(config[_0x7e4a('0x8')]));function emit(_0x13d0d3,_0xdb3fc8,_0x42b3d9){io['to'](_0x13d0d3)[_0x7e4a('0xb')](_0xdb3fc8,_0x42b3d9);}var headers={'Content-Type':_0x7e4a('0xc'),'Accept':_0x7e4a('0xc')};function getTicket(_0x593a8a,_0x121890,_0x4d5ca8,_0x39efb3,_0xc61d9f){logger[_0x7e4a('0xd')](_0x7e4a('0xe'));return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x10'),_0x593a8a[_0x7e4a('0x11')]),'method':_0x7e4a('0x12'),'body':{'ticket':_['merge']({'requester_id':_0x4d5ca8['id'],'submitter_id':_0x121890?_0x121890['id']:undefined,'assignee_id':_0x121890?_0x121890['id']:undefined,'tags':getTags(_0x39efb3[_0x7e4a('0x13')],_0x7e4a('0x14')),'subject':intUtil[_0x7e4a('0x15')](_0x39efb3['Subjects'],_0xc61d9f,'\x20'),'description':intUtil[_0x7e4a('0x15')](_0x39efb3[_0x7e4a('0x16')],_0xc61d9f,'\x0a'),'comment':{'public':![],'body':intUtil[_0x7e4a('0x15')](_0x39efb3[_0x7e4a('0x16')],_0xc61d9f,'\x0a')}},getCustomFields(_0x39efb3[_0x7e4a('0x17')],_0xc61d9f))}})[_0x7e4a('0x18')](function(_0x243a87){logger[_0x7e4a('0xd')](_0x7e4a('0x19'));return _0x243a87[_0x7e4a('0x1a')];});}function getUser(_0x41fe67,_0x291304){if(intUtil[_0x7e4a('0x1b')](_0x291304)){logger[_0x7e4a('0xd')](_0x7e4a('0x1c'),_0x291304);return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x1d'),_0x41fe67[_0x7e4a('0x11')]),'qs':{'query':util[_0x7e4a('0xf')]('type:user\x20role:agent\x20email:%s',_0x291304)}})['then'](function(_0x2b921d){if(_0x2b921d[_0x7e4a('0x1e')]){logger['info'](_0x7e4a('0x1f'));return _['find'](_0x2b921d[_0x7e4a('0x20')],{'email':_0x291304,'role':'agent'});}else{logger['info'](_0x7e4a('0x21'));return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x22'),_0x41fe67[_0x7e4a('0x11')])})['then'](function(_0x3d2161){logger[_0x7e4a('0xd')](_0x7e4a('0x23'));return _0x3d2161[_0x7e4a('0x24')];});}});}else{logger[_0x7e4a('0xd')](_0x7e4a('0x21'));return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x22'),_0x41fe67[_0x7e4a('0x11')])})[_0x7e4a('0x18')](function(_0x198993){logger[_0x7e4a('0xd')](_0x7e4a('0x23'));return _0x198993[_0x7e4a('0x24')];});}}function getEndUser(_0x5d6e09,_0x30f1d4,_0x39c148){logger['info'](_0x7e4a('0x25'),_0x39c148);return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x1d'),_0x5d6e09[_0x7e4a('0x11')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x39c148)}})[_0x7e4a('0x18')](function(_0x2c0ad9){var _0x1d9119;if(_0x2c0ad9['results'][_0x7e4a('0x26')]){_0x2c0ad9[_0x7e4a('0x20')]=_['filter'](_0x2c0ad9[_0x7e4a('0x20')],{'suspended':![],'role':_0x7e4a('0x27')});if(_0x2c0ad9[_0x7e4a('0x20')][_0x7e4a('0x26')]){_0x1d9119=_['first'](_0x2c0ad9[_0x7e4a('0x20')]);}}if(_0x1d9119){logger[_0x7e4a('0xd')](_0x7e4a('0x28'));return _0x1d9119;}else{logger[_0x7e4a('0xd')](_0x7e4a('0x29'));return request({'uri':util['format'](_0x7e4a('0x2a'),_0x5d6e09['remoteUri']),'method':'POST','body':{'user':{'role':_0x7e4a('0x27'),'name':util[_0x7e4a('0xf')](_0x7e4a('0x2b'),_0x30f1d4||_0x39c148),'phone':_0x39c148}}})[_0x7e4a('0x18')](function(_0x1fb7ef){logger[_0x7e4a('0xd')](_0x7e4a('0x2c'));return _0x1fb7ef[_0x7e4a('0x24')];});}});}function getAuth(_0x3d628c){var _0x4876a1;if(_0x3d628c['authType']==='password'){_0x4876a1=util[_0x7e4a('0xf')](_0x7e4a('0x2d'),_0x3d628c['username'],_0x3d628c[_0x7e4a('0x2e')]);}else if(_0x3d628c[_0x7e4a('0x2f')]===_0x7e4a('0x30')){_0x4876a1=util[_0x7e4a('0xf')](_0x7e4a('0x31'),_0x3d628c['username'],_0x3d628c[_0x7e4a('0x30')]);}return util['format'](_0x7e4a('0x32'),new Buffer(_0x4876a1)[_0x7e4a('0x33')](_0x7e4a('0x34')));}function request(_0x36502c){logger[_0x7e4a('0x35')](_0x7e4a('0x36'),JSON[_0x7e4a('0x37')](_0x36502c));return rp(_[_0x7e4a('0x9')](_0x36502c,{'method':_0x7e4a('0x38'),'headers':headers,'json':!![]}));}function getTags(_0x53136a,_0x268af4){var _0x42aade=[];if(_0x53136a&&_0x53136a['length']>0x0){_0x42aade=_[_0x7e4a('0x39')](_0x53136a,_0x268af4);}return _0x42aade;}function getCustomFields(_0x3c5f51,_0x30f5f9){var _0x540028=[];var _0x549dd0={'custom_fields':[]};if(_0x3c5f51[_0x7e4a('0x26')]>0x0){_[_0x7e4a('0x3a')](_0x3c5f51,function(_0x291fad){if(_[_0x7e4a('0x3b')]([_0x7e4a('0x3c'),'picklist'],_0x291fad[_0x7e4a('0x3d')])&&_0x291fad[_0x7e4a('0x3e')]&&!_0x291fad['customField']){_0x549dd0[_0x291fad[_0x7e4a('0x3e')][_0x7e4a('0x3f')]()]=_0x291fad[_0x7e4a('0x40')]['toString']();}else if(_[_0x7e4a('0x3b')](['string','picklist'],_0x291fad[_0x7e4a('0x3d')])&&_0x291fad[_0x7e4a('0x41')]&&_0x291fad['customField']){_0x549dd0[_0x7e4a('0x42')][_0x7e4a('0x43')]({'id':_0x291fad[_0x7e4a('0x41')],'value':_0x291fad[_0x7e4a('0x40')][_0x7e4a('0x33')]()});}else if(_0x291fad[_0x7e4a('0x3d')]==='variable'&&_0x291fad[_0x7e4a('0x44')]&&_0x291fad['idField']&&_0x291fad[_0x7e4a('0x45')]){_0x30f5f9[_0x291fad[_0x7e4a('0x44')]]&&_0x549dd0[_0x7e4a('0x42')][_0x7e4a('0x43')]({'id':_0x291fad[_0x7e4a('0x41')],'value':_0x30f5f9[_0x291fad[_0x7e4a('0x44')]][_0x7e4a('0x33')]()});}else if(_0x291fad['type']===_0x7e4a('0x46')&&_0x291fad[_0x7e4a('0x47')]&&_0x291fad[_0x7e4a('0x47')][_0x7e4a('0x14')]&&_0x291fad[_0x7e4a('0x41')]&&_0x291fad[_0x7e4a('0x45')]){_0x30f5f9[_0x291fad[_0x7e4a('0x47')][_0x7e4a('0x14')][_0x7e4a('0x3f')]()]&&_0x549dd0[_0x7e4a('0x42')][_0x7e4a('0x43')]({'id':_0x291fad[_0x7e4a('0x41')],'value':_0x30f5f9[_0x291fad[_0x7e4a('0x47')][_0x7e4a('0x14')][_0x7e4a('0x3f')]()]['toString']()});}});}return _0x549dd0;}exports[_0x7e4a('0x48')]=function(_0x279580,_0x5d1d27,_0x427192,_0x70a815,_0x314168,_0x212546){var _0x360f6c,_0x2b35f8;_0x212546[_0x7e4a('0x11')]=intUtil[_0x7e4a('0x49')](_0x212546[_0x7e4a('0x11')]);_0x212546[_0x7e4a('0x4a')]=intUtil['stripTrailingSlash'](_0x212546['serverUrl']);if(_0x314168&&_0x314168[_0x7e4a('0x4b')]){logger['info'](_0x7e4a('0x4c'),_0x7e4a('0x4d'));_0x5d1d27[_0x7e4a('0x4e')]=util[_0x7e4a('0xf')](_0x7e4a('0x4f'),_0x212546[_0x7e4a('0x4a')],_0x5d1d27[_0x7e4a('0x50')],md5(_0x5d1d27['uniqueid']));}else{_0x5d1d27['recordingURL']='';}headers[_0x7e4a('0x51')]=getAuth(_0x212546);return getUser(_0x212546,_0x70a815[_0x7e4a('0x52')])['then'](function(_0xb976cb){_0x360f6c=_0xb976cb;logger['info'](_0x7e4a('0x53'),_0x360f6c['id']);return getEndUser(_0x212546,_0x5d1d27[_0x7e4a('0x54')],_0x5d1d27[_0x7e4a('0x55')]);})['then'](function(_0x56bb8e){_0x2b35f8=_0x56bb8e;logger[_0x7e4a('0xd')]('The\x20Enduser\x20ID\x20is:',_0x2b35f8['id']);return getTicket(_0x212546,_0x360f6c,_0x2b35f8,_0x427192,_0x5d1d27);})[_0x7e4a('0x18')](function(_0x465be7){if(_0x465be7){logger[_0x7e4a('0xd')](_0x7e4a('0x56'),_0x465be7['id']);switch(_0x212546[_0x7e4a('0x3d')]){case'integrationTab':logger[_0x7e4a('0xd')](_0x7e4a('0x4c'),_0x7e4a('0x57'));return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x58'),_0x212546[_0x7e4a('0x11')],_0x360f6c['id'],_0x465be7['id']),'method':'POST'});case'newTab':logger[_0x7e4a('0xd')]('[QUEUE]',_0x7e4a('0x59'));emit(util[_0x7e4a('0xf')]('user:%s',_0x70a815['name']),_0x7e4a('0x5a'),{'uri':util[_0x7e4a('0xf')]('%s/agent/tickets/%s',_0x212546[_0x7e4a('0x11')][_0x7e4a('0x5b')]('/api/v2',''),_0x465be7['id'])});break;default:logger['error']('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x1f26f6){logger[_0x7e4a('0x5c')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x7e4a('0x5d')](_0x1f26f6,{'showHidden':!![],'depth':null}));});};exports[_0x7e4a('0x5e')]=function(_0x563e5d,_0x5cdefb,_0x58df3f,_0x47d5d6,_0x1a2ada,_0x30d046,_0x1f711c){var _0x251e33,_0x41580f;_0x30d046[_0x7e4a('0x11')]=intUtil[_0x7e4a('0x49')](_0x30d046[_0x7e4a('0x11')]);_0x30d046[_0x7e4a('0x4a')]=intUtil[_0x7e4a('0x49')](_0x30d046['serverUrl']);if(_0x1f711c&&_0x1f711c['recordingFormat']&&_0x1f711c['recordingFormat']!=='none'){logger['info'](_0x7e4a('0x5f'),_0x7e4a('0x4d'));_0x5cdefb[_0x7e4a('0x4e')]=util[_0x7e4a('0xf')](_0x7e4a('0x4f'),_0x30d046[_0x7e4a('0x4a')],_0x5cdefb['uniqueid'],md5(_0x5cdefb['uniqueid']));}headers[_0x7e4a('0x51')]=getAuth(_0x30d046);return getUser(_0x30d046,_0x47d5d6['email'])[_0x7e4a('0x18')](function(_0x2b1aff){_0x251e33=_0x2b1aff;logger[_0x7e4a('0xd')](_0x7e4a('0x53'),_0x251e33['id']);return getEndUser(_0x30d046,_0x5cdefb[_0x7e4a('0x60')],_0x5cdefb[_0x7e4a('0x61')]);})['then'](function(_0x3698be){_0x41580f=_0x3698be;logger[_0x7e4a('0xd')]('The\x20Enduser\x20ID\x20is:',_0x41580f['id']);return getTicket(_0x30d046,_0x251e33,_0x41580f,_0x58df3f,_0x5cdefb);})[_0x7e4a('0x18')](function(_0x4f1452){if(_0x4f1452){logger[_0x7e4a('0xd')](_0x7e4a('0x56'),_0x4f1452['id']);switch(_0x30d046[_0x7e4a('0x3d')]){case _0x7e4a('0x62'):logger[_0x7e4a('0xd')](_0x7e4a('0x5f'),_0x7e4a('0x57'));return request({'uri':util[_0x7e4a('0xf')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x30d046[_0x7e4a('0x11')],_0x251e33['id'],_0x4f1452['id']),'method':_0x7e4a('0x12')});case _0x7e4a('0x63'):logger[_0x7e4a('0xd')](_0x7e4a('0x5f'),_0x7e4a('0x59'));emit(util['format'](_0x7e4a('0x64'),_0x47d5d6[_0x7e4a('0x14')]),'trigger:browser:url',{'uri':util[_0x7e4a('0xf')](_0x7e4a('0x65'),_0x30d046[_0x7e4a('0x11')][_0x7e4a('0x5b')](_0x7e4a('0x66'),''),_0x4f1452['id'])});break;default:logger[_0x7e4a('0x5c')](_0x7e4a('0x5f'),_0x7e4a('0x67'));}}})['catch'](function(_0x3f5b6a){logger[_0x7e4a('0x5c')](_0x7e4a('0x68'),util[_0x7e4a('0x5d')](_0x3f5b6a,{'showHidden':!![],'depth':null}));});};exports[_0x7e4a('0x69')]=function(_0x5198d6,_0x3c190d,_0x1eaa46,_0x49f6b8,_0x4addf6,_0x3f3208){var _0x177ea8,_0x4610f5;_0x3f3208[_0x7e4a('0x11')]=intUtil[_0x7e4a('0x49')](_0x3f3208[_0x7e4a('0x11')]);_0x3f3208[_0x7e4a('0x4a')]=intUtil[_0x7e4a('0x49')](_0x3f3208[_0x7e4a('0x4a')]);if(_0x4addf6&&_0x4addf6[_0x7e4a('0x4b')]){logger[_0x7e4a('0xd')]('['+_0x3c190d['lastevent'][_0x7e4a('0x6a')]()+']','Recording\x20is\x20enabled!');_0x3c190d[_0x7e4a('0x4e')]=util[_0x7e4a('0xf')](_0x7e4a('0x4f'),_0x3f3208[_0x7e4a('0x4a')],_0x3c190d[_0x7e4a('0x50')],md5(_0x3c190d[_0x7e4a('0x50')]));}else{_0x3c190d[_0x7e4a('0x4e')]='';}headers[_0x7e4a('0x51')]=getAuth(_0x3f3208);return getUser(_0x3f3208)[_0x7e4a('0x18')](function(_0x1697c1){_0x177ea8=_0x1697c1;logger[_0x7e4a('0xd')](_0x7e4a('0x53'),_0x177ea8['id']);return getEndUser(_0x3f3208,_0x3c190d[_0x7e4a('0x54')],_0x3c190d[_0x7e4a('0x55')]);})['then'](function(_0x5f3f02){_0x4610f5=_0x5f3f02;logger['info'](_0x7e4a('0x6b'),_0x4610f5['id']);return getTicket(_0x3f3208,_0x177ea8,_0x4610f5,_0x1eaa46,_0x3c190d);})['then'](function(_0x48a342){if(_0x48a342){logger[_0x7e4a('0xd')](_0x7e4a('0x56'),_0x48a342['id']);}})[_0x7e4a('0x6c')](function(_0x595db5){logger[_0x7e4a('0x5c')]('['+_0x3c190d['lastevent'][_0x7e4a('0x6a')]()+']'+_0x7e4a('0x6d'),util['inspect'](_0x595db5,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd16e=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','inspect','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','zendesk','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','remoteUri','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','toString','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0x2e5c3c,_0x5717c7){var _0x5d19ba=function(_0x38f029){while(--_0x38f029){_0x2e5c3c['push'](_0x2e5c3c['shift']());}};_0x5d19ba(++_0x5717c7);}(_0xd16e,0xfe));var _0xed16=function(_0x3d81a3,_0x90e2e7){_0x3d81a3=_0x3d81a3-0x0;var _0x1ef4f6=_0xd16e[_0x3d81a3];return _0x1ef4f6;};'use strict';var _=require(_0xed16('0x0'));var rp=require(_0xed16('0x1'));var md5=require('md5');var util=require(_0xed16('0x2'));var Redis=require(_0xed16('0x3'));var intUtil=require(_0xed16('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xed16('0x5'));config['redis']=_[_0xed16('0x6')](config['redis'],{'host':_0xed16('0x7'),'port':0x18eb});var io=require(_0xed16('0x8'))(new Redis(config['redis']));function emit(_0x32bd62,_0x271099,_0x34e044){io['to'](_0x32bd62)[_0xed16('0x9')](_0x271099,_0x34e044);}var headers={'Content-Type':_0xed16('0xa'),'Accept':_0xed16('0xa')};function getTicket(_0x2658ce,_0x5e8a54,_0x215c59,_0x31e146,_0x407d3c){logger[_0xed16('0xb')](_0xed16('0xc'));return request({'uri':util[_0xed16('0xd')](_0xed16('0xe'),_0x2658ce['remoteUri']),'method':'POST','body':{'ticket':_[_0xed16('0xf')]({'requester_id':_0x215c59['id'],'submitter_id':_0x5e8a54?_0x5e8a54['id']:undefined,'assignee_id':_0x5e8a54?_0x5e8a54['id']:undefined,'tags':getTags(_0x31e146[_0xed16('0x10')],_0xed16('0x11')),'subject':intUtil[_0xed16('0x12')](_0x31e146['Subjects'],_0x407d3c,'\x20'),'description':intUtil[_0xed16('0x12')](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a')}},getCustomFields(_0x31e146['Fields'],_0x407d3c))}})[_0xed16('0x14')](function(_0x3d6213){logger[_0xed16('0xb')](_0xed16('0x15'));return _0x3d6213['ticket'];});}function getUser(_0x55d918,_0x12e241){if(intUtil[_0xed16('0x16')](_0x12e241)){logger[_0xed16('0xb')](_0xed16('0x17'),_0x12e241);return request({'uri':util[_0xed16('0xd')](_0xed16('0x18'),_0x55d918['remoteUri']),'qs':{'query':util[_0xed16('0xd')](_0xed16('0x19'),_0x12e241)}})[_0xed16('0x14')](function(_0x48dabf){if(_0x48dabf[_0xed16('0x1a')]){logger['info']('Agent\x20found!');return _[_0xed16('0x1b')](_0x48dabf[_0xed16('0x1c')],{'email':_0x12e241,'role':_0xed16('0x1d')});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x55d918['remoteUri'])})[_0xed16('0x14')](function(_0xcaace9){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0xcaace9[_0xed16('0x20')];});}});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format'](_0xed16('0x21'),_0x55d918[_0xed16('0x22')])})[_0xed16('0x14')](function(_0x17d47b){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0x17d47b['user'];});}}function getEndUser(_0x57a25a,_0x41af63,_0x5c5020){logger[_0xed16('0xb')]('Searching\x20enduser\x20with\x20phone',_0x5c5020);return request({'uri':util[_0xed16('0xd')]('%s/search.json',_0x57a25a[_0xed16('0x22')]),'qs':{'query':util['format'](_0xed16('0x23'),_0x5c5020)}})[_0xed16('0x14')](function(_0x5145b6){var _0x276a65;if(_0x5145b6['results'][_0xed16('0x24')]){_0x5145b6[_0xed16('0x1c')]=_[_0xed16('0x25')](_0x5145b6['results'],{'suspended':![],'role':'end-user'});if(_0x5145b6[_0xed16('0x1c')][_0xed16('0x24')]){_0x276a65=_[_0xed16('0x26')](_0x5145b6[_0xed16('0x1c')]);}}if(_0x276a65){logger[_0xed16('0xb')](_0xed16('0x27'));return _0x276a65;}else{logger[_0xed16('0xb')](_0xed16('0x28'));return request({'uri':util['format'](_0xed16('0x29'),_0x57a25a[_0xed16('0x22')]),'method':_0xed16('0x2a'),'body':{'user':{'role':_0xed16('0x2b'),'name':util[_0xed16('0xd')](_0xed16('0x2c'),_0x41af63||_0x5c5020),'phone':_0x5c5020}}})[_0xed16('0x14')](function(_0x1278e4){logger['info'](_0xed16('0x2d'));return _0x1278e4[_0xed16('0x20')];});}});}function getAuth(_0x567a4a){var _0x351637;if(_0x567a4a['authType']===_0xed16('0x2e')){_0x351637=util[_0xed16('0xd')]('%s:%s',_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x2e')]);}else if(_0x567a4a[_0xed16('0x30')]===_0xed16('0x31')){_0x351637=util['format'](_0xed16('0x32'),_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x351637)[_0xed16('0x33')](_0xed16('0x34')));}function request(_0x3b1dc2){logger[_0xed16('0x35')]('[HTTP]',JSON[_0xed16('0x36')](_0x3b1dc2));return rp(_[_0xed16('0x6')](_0x3b1dc2,{'method':_0xed16('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1b6c8e,_0x1c2f5b){var _0x369ea4=[];if(_0x1b6c8e&&_0x1b6c8e[_0xed16('0x24')]>0x0){_0x369ea4=_[_0xed16('0x38')](_0x1b6c8e,_0x1c2f5b);}return _0x369ea4;}function getCustomFields(_0xe21e8,_0x57e097){var _0x27f387=[];var _0x5860a0={'custom_fields':[]};if(_0xe21e8[_0xed16('0x24')]>0x0){_[_0xed16('0x39')](_0xe21e8,function(_0x4acb4a){if(_[_0xed16('0x3a')]([_0xed16('0x3b'),_0xed16('0x3c')],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x3e')]&&!_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0x4acb4a[_0xed16('0x3e')][_0xed16('0x40')]()]=_0x4acb4a[_0xed16('0x41')][_0xed16('0x33')]();}else if(_[_0xed16('0x3a')]([_0xed16('0x3b'),'picklist'],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x4acb4a[_0xed16('0x41')]['toString']()});}else if(_0x4acb4a[_0xed16('0x3d')]===_0xed16('0x45')&&_0x4acb4a['variableName']&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x46')]]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a[_0xed16('0x42')],'value':_0x57e097[_0x4acb4a[_0xed16('0x46')]][_0xed16('0x33')]()});}else if(_0x4acb4a[_0xed16('0x3d')]==='customVariable'&&_0x4acb4a['Variable']&&_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')]&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')][_0xed16('0x40')]()]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x57e097[_0x4acb4a['Variable'][_0xed16('0x11')][_0xed16('0x40')]()][_0xed16('0x33')]()});}});}return _0x5860a0;}exports['queue']=function(_0x350128,_0x48a1e1,_0x220d2a,_0x1d2f4f,_0x5ad458,_0x19b614){var _0x2fbfa1,_0x5c4001;_0x19b614[_0xed16('0x22')]=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x22')]);_0x19b614['serverUrl']=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x48')]);if(_0x5ad458&&_0x5ad458[_0xed16('0x49')]){logger[_0xed16('0xb')](_0xed16('0x4a'),'Recording\x20is\x20enabled!');_0x48a1e1[_0xed16('0x4b')]=util[_0xed16('0xd')](_0xed16('0x4c'),_0x19b614[_0xed16('0x48')],_0x48a1e1[_0xed16('0x4d')],md5(_0x48a1e1[_0xed16('0x4d')]));}else{_0x48a1e1[_0xed16('0x4b')]='';}headers[_0xed16('0x4e')]=getAuth(_0x19b614);return getUser(_0x19b614,_0x1d2f4f['email'])[_0xed16('0x14')](function(_0x125eb5){_0x2fbfa1=_0x125eb5;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x2fbfa1['id']);return getEndUser(_0x19b614,_0x48a1e1[_0xed16('0x50')],_0x48a1e1[_0xed16('0x51')]);})['then'](function(_0x4a39ec){_0x5c4001=_0x4a39ec;logger[_0xed16('0xb')](_0xed16('0x52'),_0x5c4001['id']);return getTicket(_0x19b614,_0x2fbfa1,_0x5c4001,_0x220d2a,_0x48a1e1);})[_0xed16('0x14')](function(_0x35b418){if(_0x35b418){logger['info'](_0xed16('0x53'),_0x35b418['id']);switch(_0x19b614[_0xed16('0x3d')]){case'integrationTab':logger[_0xed16('0xb')](_0xed16('0x4a'),_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x19b614[_0xed16('0x22')],_0x2fbfa1['id'],_0x35b418['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info']('[QUEUE]',_0xed16('0x57'));emit(util['format']('user:%s',_0x1d2f4f[_0xed16('0x11')]),_0xed16('0x58'),{'uri':util['format'](_0xed16('0x59'),_0x19b614['remoteUri'][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x35b418['id'])});break;default:logger['error'](_0xed16('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xed16('0x5c')](function(_0x561a0c){logger[_0xed16('0x5d')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xed16('0x5e')](_0x561a0c,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x5f')]=function(_0x1e3b26,_0xa42fff,_0x3fd972,_0x30ab11,_0x30b51e,_0x5c9898,_0x4a5e63){var _0xa5a5d8,_0x3443ae;_0x5c9898[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x5c9898[_0xed16('0x22')]);_0x5c9898['serverUrl']=intUtil['stripTrailingSlash'](_0x5c9898['serverUrl']);if(_0x4a5e63&&_0x4a5e63['recordingFormat']&&_0x4a5e63[_0xed16('0x61')]!=='none'){logger[_0xed16('0xb')](_0xed16('0x62'),_0xed16('0x63'));_0xa42fff['recordingURL']=util[_0xed16('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c9898[_0xed16('0x48')],_0xa42fff['uniqueid'],md5(_0xa42fff[_0xed16('0x4d')]));}headers[_0xed16('0x4e')]=getAuth(_0x5c9898);return getUser(_0x5c9898,_0x30ab11[_0xed16('0x64')])[_0xed16('0x14')](function(_0x4846e1){_0xa5a5d8=_0x4846e1;logger[_0xed16('0xb')]('The\x20User\x20ID\x20is:',_0xa5a5d8['id']);return getEndUser(_0x5c9898,_0xa42fff[_0xed16('0x65')],_0xa42fff[_0xed16('0x66')]);})[_0xed16('0x14')](function(_0x17caea){_0x3443ae=_0x17caea;logger[_0xed16('0xb')](_0xed16('0x52'),_0x3443ae['id']);return getTicket(_0x5c9898,_0xa5a5d8,_0x3443ae,_0x3fd972,_0xa42fff);})[_0xed16('0x14')](function(_0x3a54fd){if(_0x3a54fd){logger['info']('The\x20Ticket\x20ID\x20is:',_0x3a54fd['id']);switch(_0x5c9898[_0xed16('0x3d')]){case _0xed16('0x67'):logger[_0xed16('0xb')]('[OUTBOUND]',_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x5c9898['remoteUri'],_0xa5a5d8['id'],_0x3a54fd['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info'](_0xed16('0x62'),_0xed16('0x57'));emit(util[_0xed16('0xd')]('user:%s',_0x30ab11[_0xed16('0x11')]),'trigger:browser:url',{'uri':util[_0xed16('0xd')](_0xed16('0x59'),_0x5c9898[_0xed16('0x22')][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x3a54fd['id'])});break;default:logger[_0xed16('0x5d')]('[OUTBOUND]',_0xed16('0x68'));}}})[_0xed16('0x5c')](function(_0x2c554f){logger[_0xed16('0x5d')](_0xed16('0x69'),util[_0xed16('0x5e')](_0x2c554f,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x6a')]=function(_0xf72b04,_0x571ee6,_0x533240,_0x558c04,_0x36c390,_0x4e4802){var _0x10d838,_0x2fbd0d;_0x4e4802[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x4e4802[_0xed16('0x22')]);_0x4e4802[_0xed16('0x48')]=intUtil['stripTrailingSlash'](_0x4e4802[_0xed16('0x48')]);if(_0x36c390&&_0x36c390[_0xed16('0x49')]){logger['info']('['+_0x571ee6['lastevent'][_0xed16('0x6b')]()+']',_0xed16('0x63'));_0x571ee6['recordingURL']=util[_0xed16('0xd')](_0xed16('0x4c'),_0x4e4802[_0xed16('0x48')],_0x571ee6[_0xed16('0x4d')],md5(_0x571ee6[_0xed16('0x4d')]));}else{_0x571ee6['recordingURL']='';}headers[_0xed16('0x4e')]=getAuth(_0x4e4802);return getUser(_0x4e4802)[_0xed16('0x14')](function(_0x3b381e){_0x10d838=_0x3b381e;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x10d838['id']);return getEndUser(_0x4e4802,_0x571ee6[_0xed16('0x50')],_0x571ee6['calleridnum']);})['then'](function(_0x59db45){_0x2fbd0d=_0x59db45;logger[_0xed16('0xb')](_0xed16('0x52'),_0x2fbd0d['id']);return getTicket(_0x4e4802,_0x10d838,_0x2fbd0d,_0x533240,_0x571ee6);})[_0xed16('0x14')](function(_0x19200f){if(_0x19200f){logger[_0xed16('0xb')]('The\x20Ticket\x20ID\x20is:',_0x19200f['id']);}})['catch'](function(_0x5222fc){logger['error']('['+_0x571ee6[_0xed16('0x6c')][_0xed16('0x6b')]()+']'+_0xed16('0x6d'),util[_0xed16('0x5e')](_0x5222fc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff