// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xc28d=['The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','user:%s','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','lodash','request-promise','md5','util','./util','../../../../config/environment','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','info','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Enduser\x20created.','password','%s:%s','username','authType','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','includes','string','picklist','type','nameField','toLowerCase','content','custom_fields','push','idField','variable','variableName','customVariable','Variable','name','customField','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email'];(function(_0x5abe6b,_0x3e1e3d){var _0x13b26c=function(_0x5af559){while(--_0x5af559){_0x5abe6b['push'](_0x5abe6b['shift']());}};_0x13b26c(++_0x3e1e3d);}(_0xc28d,0x1c9));var _0xdc28=function(_0x5be795,_0x1cb1b8){_0x5be795=_0x5be795-0x0;var _0x4e8a3b=_0xc28d[_0x5be795];return _0x4e8a3b;};'use strict';var _=require(_0xdc28('0x0'));var rp=require(_0xdc28('0x1'));var md5=require(_0xdc28('0x2'));var util=require(_0xdc28('0x3'));var Redis=require('ioredis');var intUtil=require(_0xdc28('0x4'));var config=require(_0xdc28('0x5'));var logger=require('../../../../config/logger')(_0xdc28('0x6'));config[_0xdc28('0x7')]=_[_0xdc28('0x8')](config[_0xdc28('0x7')],{'host':_0xdc28('0x9'),'port':0x18eb});var io=require(_0xdc28('0xa'))(new Redis(config[_0xdc28('0x7')]));function emit(_0x8024af,_0x558277,_0x491875){io['to'](_0x8024af)['emit'](_0x558277,_0x491875);}var headers={'Content-Type':_0xdc28('0xb'),'Accept':'application/json'};function getTicket(_0x403198,_0x304922,_0x5ba09f,_0x2d64e3,_0x3ab42d){logger['info'](_0xdc28('0xc'));return request({'uri':util[_0xdc28('0xd')](_0xdc28('0xe'),_0x403198[_0xdc28('0xf')]),'method':_0xdc28('0x10'),'body':{'ticket':_[_0xdc28('0x11')]({'requester_id':_0x5ba09f['id'],'submitter_id':_0x304922?_0x304922['id']:undefined,'assignee_id':_0x304922?_0x304922['id']:undefined,'tags':getTags(_0x2d64e3[_0xdc28('0x12')],'name'),'subject':intUtil[_0xdc28('0x13')](_0x2d64e3[_0xdc28('0x14')],_0x3ab42d,'\x20'),'description':intUtil[_0xdc28('0x13')](_0x2d64e3[_0xdc28('0x15')],_0x3ab42d,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x2d64e3[_0xdc28('0x15')],_0x3ab42d,'\x0a')}},getCustomFields(_0x2d64e3[_0xdc28('0x16')],_0x3ab42d))}})[_0xdc28('0x17')](function(_0x331fd8){logger[_0xdc28('0x18')]('Ticket\x20created!');return _0x331fd8['ticket'];});}function getUser(_0x56320a,_0x4601ed){if(intUtil[_0xdc28('0x19')](_0x4601ed)){logger[_0xdc28('0x18')](_0xdc28('0x1a'),_0x4601ed);return request({'uri':util[_0xdc28('0xd')](_0xdc28('0x1b'),_0x56320a[_0xdc28('0xf')]),'qs':{'query':util[_0xdc28('0xd')](_0xdc28('0x1c'),_0x4601ed)}})[_0xdc28('0x17')](function(_0xeb48e3){if(_0xeb48e3[_0xdc28('0x1d')]){logger['info'](_0xdc28('0x1e'));return _[_0xdc28('0x1f')](_0xeb48e3[_0xdc28('0x20')],{'email':_0x4601ed,'role':_0xdc28('0x21')});}else{logger[_0xdc28('0x18')](_0xdc28('0x22'));return request({'uri':util['format'](_0xdc28('0x23'),_0x56320a[_0xdc28('0xf')])})[_0xdc28('0x17')](function(_0x2f96ae){logger[_0xdc28('0x18')](_0xdc28('0x24'));return _0x2f96ae['user'];});}});}else{logger[_0xdc28('0x18')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xdc28('0xd')]('%s/users/me.json',_0x56320a[_0xdc28('0xf')])})[_0xdc28('0x17')](function(_0x592144){logger['info'](_0xdc28('0x24'));return _0x592144[_0xdc28('0x25')];});}}function getEndUser(_0x2acff1,_0x184c07,_0x557771){logger[_0xdc28('0x18')](_0xdc28('0x26'),_0x557771);return request({'uri':util[_0xdc28('0xd')](_0xdc28('0x1b'),_0x2acff1[_0xdc28('0xf')]),'qs':{'query':util[_0xdc28('0xd')](_0xdc28('0x27'),_0x557771)}})['then'](function(_0x435f4f){var _0x1e398d;if(_0x435f4f[_0xdc28('0x20')][_0xdc28('0x28')]){_0x435f4f['results']=_['filter'](_0x435f4f[_0xdc28('0x20')],{'suspended':![],'role':'end-user'});if(_0x435f4f['results'][_0xdc28('0x28')]){_0x1e398d=_[_0xdc28('0x29')](_0x435f4f['results']);}}if(_0x1e398d){logger['info'](_0xdc28('0x2a'));return _0x1e398d;}else{logger[_0xdc28('0x18')](_0xdc28('0x2b'));return request({'uri':util[_0xdc28('0xd')](_0xdc28('0x2c'),_0x2acff1[_0xdc28('0xf')]),'method':_0xdc28('0x10'),'body':{'user':{'role':_0xdc28('0x2d'),'name':util['format']('Caller\x20-\x20%s',_0x184c07||_0x557771),'phone':_0x557771}}})[_0xdc28('0x17')](function(_0x119845){logger[_0xdc28('0x18')](_0xdc28('0x2e'));return _0x119845[_0xdc28('0x25')];});}});}function getAuth(_0x3a577b){var _0x5bcd10;if(_0x3a577b['authType']===_0xdc28('0x2f')){_0x5bcd10=util['format'](_0xdc28('0x30'),_0x3a577b[_0xdc28('0x31')],_0x3a577b[_0xdc28('0x2f')]);}else if(_0x3a577b[_0xdc28('0x32')]===_0xdc28('0x33')){_0x5bcd10=util[_0xdc28('0xd')](_0xdc28('0x34'),_0x3a577b['username'],_0x3a577b[_0xdc28('0x33')]);}return util['format'](_0xdc28('0x35'),new Buffer(_0x5bcd10)[_0xdc28('0x36')](_0xdc28('0x37')));}function request(_0x59e30a){logger[_0xdc28('0x38')](_0xdc28('0x39'),JSON['stringify'](_0x59e30a));return rp(_[_0xdc28('0x8')](_0x59e30a,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4565f9,_0x360dfd){var _0x39fce0=[];if(_0x4565f9&&_0x4565f9[_0xdc28('0x28')]>0x0){_0x39fce0=_['map'](_0x4565f9,_0x360dfd);}return _0x39fce0;}function getCustomFields(_0x34fa5d,_0x3dfb7f){var _0x5bef22=[];var _0x58d8cf={'custom_fields':[]};if(_0x34fa5d[_0xdc28('0x28')]>0x0){_['forEach'](_0x34fa5d,function(_0xbd9a22){if(_[_0xdc28('0x3a')]([_0xdc28('0x3b'),_0xdc28('0x3c')],_0xbd9a22[_0xdc28('0x3d')])&&_0xbd9a22[_0xdc28('0x3e')]&&!_0xbd9a22['customField']){_0x58d8cf[_0xbd9a22[_0xdc28('0x3e')][_0xdc28('0x3f')]()]=_0xbd9a22[_0xdc28('0x40')][_0xdc28('0x36')]();}else if(_['includes']([_0xdc28('0x3b'),_0xdc28('0x3c')],_0xbd9a22[_0xdc28('0x3d')])&&_0xbd9a22['idField']&&_0xbd9a22['customField']){_0x58d8cf[_0xdc28('0x41')][_0xdc28('0x42')]({'id':_0xbd9a22[_0xdc28('0x43')],'value':_0xbd9a22[_0xdc28('0x40')]['toString']()});}else if(_0xbd9a22[_0xdc28('0x3d')]===_0xdc28('0x44')&&_0xbd9a22['variableName']&&_0xbd9a22['idField']&&_0xbd9a22['customField']){_0x3dfb7f[_0xbd9a22[_0xdc28('0x45')]]&&_0x58d8cf[_0xdc28('0x41')][_0xdc28('0x42')]({'id':_0xbd9a22[_0xdc28('0x43')],'value':_0x3dfb7f[_0xbd9a22['variableName']][_0xdc28('0x36')]()});}else if(_0xbd9a22['type']===_0xdc28('0x46')&&_0xbd9a22[_0xdc28('0x47')]&&_0xbd9a22[_0xdc28('0x47')][_0xdc28('0x48')]&&_0xbd9a22[_0xdc28('0x43')]&&_0xbd9a22[_0xdc28('0x49')]){_0x3dfb7f[_0xbd9a22[_0xdc28('0x47')][_0xdc28('0x48')][_0xdc28('0x3f')]()]&&_0x58d8cf[_0xdc28('0x41')][_0xdc28('0x42')]({'id':_0xbd9a22['idField'],'value':_0x3dfb7f[_0xbd9a22['Variable'][_0xdc28('0x48')]['toLowerCase']()][_0xdc28('0x36')]()});}});}return _0x58d8cf;}exports['queue']=function(_0x9b2740,_0x118867,_0x22a505,_0x1b56a4,_0x1a1be4,_0x3f84db){var _0x58f883,_0x76141c;_0x3f84db['remoteUri']=intUtil[_0xdc28('0x4a')](_0x3f84db['remoteUri']);_0x3f84db[_0xdc28('0x4b')]=intUtil[_0xdc28('0x4a')](_0x3f84db[_0xdc28('0x4b')]);if(_0x1a1be4&&_0x1a1be4[_0xdc28('0x4c')]){logger[_0xdc28('0x18')](_0xdc28('0x4d'),_0xdc28('0x4e'));_0x118867[_0xdc28('0x4f')]=util[_0xdc28('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3f84db['serverUrl'],_0x118867[_0xdc28('0x50')],md5(_0x118867[_0xdc28('0x50')]));}else{_0x118867[_0xdc28('0x4f')]='';}headers[_0xdc28('0x51')]=getAuth(_0x3f84db);return getUser(_0x3f84db,_0x1b56a4[_0xdc28('0x52')])[_0xdc28('0x17')](function(_0x984692){_0x58f883=_0x984692;logger[_0xdc28('0x18')](_0xdc28('0x53'),_0x58f883['id']);return getEndUser(_0x3f84db,_0x118867[_0xdc28('0x54')],_0x118867['calleridnum']);})[_0xdc28('0x17')](function(_0x5c65b6){_0x76141c=_0x5c65b6;logger['info'](_0xdc28('0x55'),_0x76141c['id']);return getTicket(_0x3f84db,_0x58f883,_0x76141c,_0x22a505,_0x118867);})[_0xdc28('0x17')](function(_0x65b6e){if(_0x65b6e){logger[_0xdc28('0x18')](_0xdc28('0x56'),_0x65b6e['id']);switch(_0x3f84db[_0xdc28('0x3d')]){case _0xdc28('0x57'):logger['info'](_0xdc28('0x4d'),_0xdc28('0x58'));return request({'uri':util[_0xdc28('0xd')](_0xdc28('0x59'),_0x3f84db[_0xdc28('0xf')],_0x58f883['id'],_0x65b6e['id']),'method':_0xdc28('0x10')});case'newTab':logger['info']('[QUEUE]',_0xdc28('0x5a'));emit(util[_0xdc28('0xd')]('user:%s',_0x1b56a4[_0xdc28('0x48')]),'trigger:browser:url',{'uri':util[_0xdc28('0xd')](_0xdc28('0x5b'),_0x3f84db[_0xdc28('0xf')][_0xdc28('0x5c')](_0xdc28('0x5d'),''),_0x65b6e['id'])});break;default:logger[_0xdc28('0x5e')](_0xdc28('0x4d'),_0xdc28('0x5f'));}}})[_0xdc28('0x60')](function(_0x465b93){logger[_0xdc28('0x5e')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xdc28('0x61')](_0x465b93,{'showHidden':!![],'depth':null}));});};exports[_0xdc28('0x62')]=function(_0x417e28,_0x4648ee,_0x1f57b5,_0x199391,_0xda2591,_0x38a1ec,_0x57d311){var _0x212f81,_0x5ef9ff;_0x38a1ec['remoteUri']=intUtil[_0xdc28('0x4a')](_0x38a1ec[_0xdc28('0xf')]);_0x38a1ec['serverUrl']=intUtil[_0xdc28('0x4a')](_0x38a1ec['serverUrl']);if(_0x57d311&&_0x57d311['recordingFormat']&&_0x57d311['recordingFormat']!==_0xdc28('0x63')){logger[_0xdc28('0x18')](_0xdc28('0x64'),_0xdc28('0x4e'));_0x4648ee[_0xdc28('0x4f')]=util[_0xdc28('0xd')](_0xdc28('0x65'),_0x38a1ec['serverUrl'],_0x4648ee['uniqueid'],md5(_0x4648ee[_0xdc28('0x50')]));}headers[_0xdc28('0x51')]=getAuth(_0x38a1ec);return getUser(_0x38a1ec,_0x199391[_0xdc28('0x52')])[_0xdc28('0x17')](function(_0x137f7e){_0x212f81=_0x137f7e;logger['info'](_0xdc28('0x53'),_0x212f81['id']);return getEndUser(_0x38a1ec,_0x4648ee[_0xdc28('0x66')],_0x4648ee['destcalleridnum']);})[_0xdc28('0x17')](function(_0x38de2b){_0x5ef9ff=_0x38de2b;logger[_0xdc28('0x18')](_0xdc28('0x55'),_0x5ef9ff['id']);return getTicket(_0x38a1ec,_0x212f81,_0x5ef9ff,_0x1f57b5,_0x4648ee);})[_0xdc28('0x17')](function(_0x2a9d3f){if(_0x2a9d3f){logger['info']('The\x20Ticket\x20ID\x20is:',_0x2a9d3f['id']);switch(_0x38a1ec[_0xdc28('0x3d')]){case _0xdc28('0x57'):logger[_0xdc28('0x18')](_0xdc28('0x64'),_0xdc28('0x58'));return request({'uri':util[_0xdc28('0xd')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x38a1ec['remoteUri'],_0x212f81['id'],_0x2a9d3f['id']),'method':_0xdc28('0x10')});case'newTab':logger['info'](_0xdc28('0x64'),_0xdc28('0x5a'));emit(util[_0xdc28('0xd')](_0xdc28('0x67'),_0x199391[_0xdc28('0x48')]),_0xdc28('0x68'),{'uri':util[_0xdc28('0xd')]('%s/agent/tickets/%s',_0x38a1ec['remoteUri'][_0xdc28('0x5c')](_0xdc28('0x5d'),''),_0x2a9d3f['id'])});break;default:logger[_0xdc28('0x5e')](_0xdc28('0x64'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xdc28('0x60')](function(_0x5e1f74){logger[_0xdc28('0x5e')](_0xdc28('0x69'),util['inspect'](_0x5e1f74,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0xb68e79,_0xb60556,_0x244f7a,_0x31e0e0,_0x59574c,_0x313dda){var _0x16a432,_0x41aa2;_0x313dda['remoteUri']=intUtil[_0xdc28('0x4a')](_0x313dda[_0xdc28('0xf')]);_0x313dda['serverUrl']=intUtil[_0xdc28('0x4a')](_0x313dda[_0xdc28('0x4b')]);if(_0x59574c&&_0x59574c['monitor_format']){logger[_0xdc28('0x18')]('['+_0xb60556[_0xdc28('0x6a')][_0xdc28('0x6b')]()+']',_0xdc28('0x4e'));_0xb60556[_0xdc28('0x4f')]=util[_0xdc28('0xd')](_0xdc28('0x65'),_0x313dda['serverUrl'],_0xb60556[_0xdc28('0x50')],md5(_0xb60556[_0xdc28('0x50')]));}else{_0xb60556['recordingURL']='';}headers[_0xdc28('0x51')]=getAuth(_0x313dda);return getUser(_0x313dda)[_0xdc28('0x17')](function(_0x5c18c8){_0x16a432=_0x5c18c8;logger[_0xdc28('0x18')](_0xdc28('0x53'),_0x16a432['id']);return getEndUser(_0x313dda,_0xb60556[_0xdc28('0x54')],_0xb60556['calleridnum']);})['then'](function(_0x36b007){_0x41aa2=_0x36b007;logger[_0xdc28('0x18')]('The\x20Enduser\x20ID\x20is:',_0x41aa2['id']);return getTicket(_0x313dda,_0x16a432,_0x41aa2,_0x244f7a,_0xb60556);})[_0xdc28('0x17')](function(_0x134e14){if(_0x134e14){logger[_0xdc28('0x18')]('The\x20Ticket\x20ID\x20is:',_0x134e14['id']);}})[_0xdc28('0x60')](function(_0x554129){logger[_0xdc28('0x5e')]('['+_0xb60556['lastevent']['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xdc28('0x61')](_0x554129,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd16e=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','inspect','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','zendesk','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','remoteUri','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','toString','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0x2e5c3c,_0x5717c7){var _0x5d19ba=function(_0x38f029){while(--_0x38f029){_0x2e5c3c['push'](_0x2e5c3c['shift']());}};_0x5d19ba(++_0x5717c7);}(_0xd16e,0xfe));var _0xed16=function(_0x3d81a3,_0x90e2e7){_0x3d81a3=_0x3d81a3-0x0;var _0x1ef4f6=_0xd16e[_0x3d81a3];return _0x1ef4f6;};'use strict';var _=require(_0xed16('0x0'));var rp=require(_0xed16('0x1'));var md5=require('md5');var util=require(_0xed16('0x2'));var Redis=require(_0xed16('0x3'));var intUtil=require(_0xed16('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xed16('0x5'));config['redis']=_[_0xed16('0x6')](config['redis'],{'host':_0xed16('0x7'),'port':0x18eb});var io=require(_0xed16('0x8'))(new Redis(config['redis']));function emit(_0x32bd62,_0x271099,_0x34e044){io['to'](_0x32bd62)[_0xed16('0x9')](_0x271099,_0x34e044);}var headers={'Content-Type':_0xed16('0xa'),'Accept':_0xed16('0xa')};function getTicket(_0x2658ce,_0x5e8a54,_0x215c59,_0x31e146,_0x407d3c){logger[_0xed16('0xb')](_0xed16('0xc'));return request({'uri':util[_0xed16('0xd')](_0xed16('0xe'),_0x2658ce['remoteUri']),'method':'POST','body':{'ticket':_[_0xed16('0xf')]({'requester_id':_0x215c59['id'],'submitter_id':_0x5e8a54?_0x5e8a54['id']:undefined,'assignee_id':_0x5e8a54?_0x5e8a54['id']:undefined,'tags':getTags(_0x31e146[_0xed16('0x10')],_0xed16('0x11')),'subject':intUtil[_0xed16('0x12')](_0x31e146['Subjects'],_0x407d3c,'\x20'),'description':intUtil[_0xed16('0x12')](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a')}},getCustomFields(_0x31e146['Fields'],_0x407d3c))}})[_0xed16('0x14')](function(_0x3d6213){logger[_0xed16('0xb')](_0xed16('0x15'));return _0x3d6213['ticket'];});}function getUser(_0x55d918,_0x12e241){if(intUtil[_0xed16('0x16')](_0x12e241)){logger[_0xed16('0xb')](_0xed16('0x17'),_0x12e241);return request({'uri':util[_0xed16('0xd')](_0xed16('0x18'),_0x55d918['remoteUri']),'qs':{'query':util[_0xed16('0xd')](_0xed16('0x19'),_0x12e241)}})[_0xed16('0x14')](function(_0x48dabf){if(_0x48dabf[_0xed16('0x1a')]){logger['info']('Agent\x20found!');return _[_0xed16('0x1b')](_0x48dabf[_0xed16('0x1c')],{'email':_0x12e241,'role':_0xed16('0x1d')});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x55d918['remoteUri'])})[_0xed16('0x14')](function(_0xcaace9){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0xcaace9[_0xed16('0x20')];});}});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format'](_0xed16('0x21'),_0x55d918[_0xed16('0x22')])})[_0xed16('0x14')](function(_0x17d47b){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0x17d47b['user'];});}}function getEndUser(_0x57a25a,_0x41af63,_0x5c5020){logger[_0xed16('0xb')]('Searching\x20enduser\x20with\x20phone',_0x5c5020);return request({'uri':util[_0xed16('0xd')]('%s/search.json',_0x57a25a[_0xed16('0x22')]),'qs':{'query':util['format'](_0xed16('0x23'),_0x5c5020)}})[_0xed16('0x14')](function(_0x5145b6){var _0x276a65;if(_0x5145b6['results'][_0xed16('0x24')]){_0x5145b6[_0xed16('0x1c')]=_[_0xed16('0x25')](_0x5145b6['results'],{'suspended':![],'role':'end-user'});if(_0x5145b6[_0xed16('0x1c')][_0xed16('0x24')]){_0x276a65=_[_0xed16('0x26')](_0x5145b6[_0xed16('0x1c')]);}}if(_0x276a65){logger[_0xed16('0xb')](_0xed16('0x27'));return _0x276a65;}else{logger[_0xed16('0xb')](_0xed16('0x28'));return request({'uri':util['format'](_0xed16('0x29'),_0x57a25a[_0xed16('0x22')]),'method':_0xed16('0x2a'),'body':{'user':{'role':_0xed16('0x2b'),'name':util[_0xed16('0xd')](_0xed16('0x2c'),_0x41af63||_0x5c5020),'phone':_0x5c5020}}})[_0xed16('0x14')](function(_0x1278e4){logger['info'](_0xed16('0x2d'));return _0x1278e4[_0xed16('0x20')];});}});}function getAuth(_0x567a4a){var _0x351637;if(_0x567a4a['authType']===_0xed16('0x2e')){_0x351637=util[_0xed16('0xd')]('%s:%s',_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x2e')]);}else if(_0x567a4a[_0xed16('0x30')]===_0xed16('0x31')){_0x351637=util['format'](_0xed16('0x32'),_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x351637)[_0xed16('0x33')](_0xed16('0x34')));}function request(_0x3b1dc2){logger[_0xed16('0x35')]('[HTTP]',JSON[_0xed16('0x36')](_0x3b1dc2));return rp(_[_0xed16('0x6')](_0x3b1dc2,{'method':_0xed16('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1b6c8e,_0x1c2f5b){var _0x369ea4=[];if(_0x1b6c8e&&_0x1b6c8e[_0xed16('0x24')]>0x0){_0x369ea4=_[_0xed16('0x38')](_0x1b6c8e,_0x1c2f5b);}return _0x369ea4;}function getCustomFields(_0xe21e8,_0x57e097){var _0x27f387=[];var _0x5860a0={'custom_fields':[]};if(_0xe21e8[_0xed16('0x24')]>0x0){_[_0xed16('0x39')](_0xe21e8,function(_0x4acb4a){if(_[_0xed16('0x3a')]([_0xed16('0x3b'),_0xed16('0x3c')],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x3e')]&&!_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0x4acb4a[_0xed16('0x3e')][_0xed16('0x40')]()]=_0x4acb4a[_0xed16('0x41')][_0xed16('0x33')]();}else if(_[_0xed16('0x3a')]([_0xed16('0x3b'),'picklist'],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x4acb4a[_0xed16('0x41')]['toString']()});}else if(_0x4acb4a[_0xed16('0x3d')]===_0xed16('0x45')&&_0x4acb4a['variableName']&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x46')]]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a[_0xed16('0x42')],'value':_0x57e097[_0x4acb4a[_0xed16('0x46')]][_0xed16('0x33')]()});}else if(_0x4acb4a[_0xed16('0x3d')]==='customVariable'&&_0x4acb4a['Variable']&&_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')]&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')][_0xed16('0x40')]()]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x57e097[_0x4acb4a['Variable'][_0xed16('0x11')][_0xed16('0x40')]()][_0xed16('0x33')]()});}});}return _0x5860a0;}exports['queue']=function(_0x350128,_0x48a1e1,_0x220d2a,_0x1d2f4f,_0x5ad458,_0x19b614){var _0x2fbfa1,_0x5c4001;_0x19b614[_0xed16('0x22')]=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x22')]);_0x19b614['serverUrl']=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x48')]);if(_0x5ad458&&_0x5ad458[_0xed16('0x49')]){logger[_0xed16('0xb')](_0xed16('0x4a'),'Recording\x20is\x20enabled!');_0x48a1e1[_0xed16('0x4b')]=util[_0xed16('0xd')](_0xed16('0x4c'),_0x19b614[_0xed16('0x48')],_0x48a1e1[_0xed16('0x4d')],md5(_0x48a1e1[_0xed16('0x4d')]));}else{_0x48a1e1[_0xed16('0x4b')]='';}headers[_0xed16('0x4e')]=getAuth(_0x19b614);return getUser(_0x19b614,_0x1d2f4f['email'])[_0xed16('0x14')](function(_0x125eb5){_0x2fbfa1=_0x125eb5;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x2fbfa1['id']);return getEndUser(_0x19b614,_0x48a1e1[_0xed16('0x50')],_0x48a1e1[_0xed16('0x51')]);})['then'](function(_0x4a39ec){_0x5c4001=_0x4a39ec;logger[_0xed16('0xb')](_0xed16('0x52'),_0x5c4001['id']);return getTicket(_0x19b614,_0x2fbfa1,_0x5c4001,_0x220d2a,_0x48a1e1);})[_0xed16('0x14')](function(_0x35b418){if(_0x35b418){logger['info'](_0xed16('0x53'),_0x35b418['id']);switch(_0x19b614[_0xed16('0x3d')]){case'integrationTab':logger[_0xed16('0xb')](_0xed16('0x4a'),_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x19b614[_0xed16('0x22')],_0x2fbfa1['id'],_0x35b418['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info']('[QUEUE]',_0xed16('0x57'));emit(util['format']('user:%s',_0x1d2f4f[_0xed16('0x11')]),_0xed16('0x58'),{'uri':util['format'](_0xed16('0x59'),_0x19b614['remoteUri'][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x35b418['id'])});break;default:logger['error'](_0xed16('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xed16('0x5c')](function(_0x561a0c){logger[_0xed16('0x5d')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xed16('0x5e')](_0x561a0c,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x5f')]=function(_0x1e3b26,_0xa42fff,_0x3fd972,_0x30ab11,_0x30b51e,_0x5c9898,_0x4a5e63){var _0xa5a5d8,_0x3443ae;_0x5c9898[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x5c9898[_0xed16('0x22')]);_0x5c9898['serverUrl']=intUtil['stripTrailingSlash'](_0x5c9898['serverUrl']);if(_0x4a5e63&&_0x4a5e63['recordingFormat']&&_0x4a5e63[_0xed16('0x61')]!=='none'){logger[_0xed16('0xb')](_0xed16('0x62'),_0xed16('0x63'));_0xa42fff['recordingURL']=util[_0xed16('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c9898[_0xed16('0x48')],_0xa42fff['uniqueid'],md5(_0xa42fff[_0xed16('0x4d')]));}headers[_0xed16('0x4e')]=getAuth(_0x5c9898);return getUser(_0x5c9898,_0x30ab11[_0xed16('0x64')])[_0xed16('0x14')](function(_0x4846e1){_0xa5a5d8=_0x4846e1;logger[_0xed16('0xb')]('The\x20User\x20ID\x20is:',_0xa5a5d8['id']);return getEndUser(_0x5c9898,_0xa42fff[_0xed16('0x65')],_0xa42fff[_0xed16('0x66')]);})[_0xed16('0x14')](function(_0x17caea){_0x3443ae=_0x17caea;logger[_0xed16('0xb')](_0xed16('0x52'),_0x3443ae['id']);return getTicket(_0x5c9898,_0xa5a5d8,_0x3443ae,_0x3fd972,_0xa42fff);})[_0xed16('0x14')](function(_0x3a54fd){if(_0x3a54fd){logger['info']('The\x20Ticket\x20ID\x20is:',_0x3a54fd['id']);switch(_0x5c9898[_0xed16('0x3d')]){case _0xed16('0x67'):logger[_0xed16('0xb')]('[OUTBOUND]',_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x5c9898['remoteUri'],_0xa5a5d8['id'],_0x3a54fd['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info'](_0xed16('0x62'),_0xed16('0x57'));emit(util[_0xed16('0xd')]('user:%s',_0x30ab11[_0xed16('0x11')]),'trigger:browser:url',{'uri':util[_0xed16('0xd')](_0xed16('0x59'),_0x5c9898[_0xed16('0x22')][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x3a54fd['id'])});break;default:logger[_0xed16('0x5d')]('[OUTBOUND]',_0xed16('0x68'));}}})[_0xed16('0x5c')](function(_0x2c554f){logger[_0xed16('0x5d')](_0xed16('0x69'),util[_0xed16('0x5e')](_0x2c554f,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x6a')]=function(_0xf72b04,_0x571ee6,_0x533240,_0x558c04,_0x36c390,_0x4e4802){var _0x10d838,_0x2fbd0d;_0x4e4802[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x4e4802[_0xed16('0x22')]);_0x4e4802[_0xed16('0x48')]=intUtil['stripTrailingSlash'](_0x4e4802[_0xed16('0x48')]);if(_0x36c390&&_0x36c390[_0xed16('0x49')]){logger['info']('['+_0x571ee6['lastevent'][_0xed16('0x6b')]()+']',_0xed16('0x63'));_0x571ee6['recordingURL']=util[_0xed16('0xd')](_0xed16('0x4c'),_0x4e4802[_0xed16('0x48')],_0x571ee6[_0xed16('0x4d')],md5(_0x571ee6[_0xed16('0x4d')]));}else{_0x571ee6['recordingURL']='';}headers[_0xed16('0x4e')]=getAuth(_0x4e4802);return getUser(_0x4e4802)[_0xed16('0x14')](function(_0x3b381e){_0x10d838=_0x3b381e;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x10d838['id']);return getEndUser(_0x4e4802,_0x571ee6[_0xed16('0x50')],_0x571ee6['calleridnum']);})['then'](function(_0x59db45){_0x2fbd0d=_0x59db45;logger[_0xed16('0xb')](_0xed16('0x52'),_0x2fbd0d['id']);return getTicket(_0x4e4802,_0x10d838,_0x2fbd0d,_0x533240,_0x571ee6);})[_0xed16('0x14')](function(_0x19200f){if(_0x19200f){logger[_0xed16('0xb')]('The\x20Ticket\x20ID\x20is:',_0x19200f['id']);}})['catch'](function(_0x5222fc){logger['error']('['+_0x571ee6[_0xed16('0x6c')][_0xed16('0x6b')]()+']'+_0xed16('0x6d'),util[_0xed16('0x5e')](_0x5222fc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff