// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe1cd=['%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','toUpperCase','calleridname','lodash','request-promise','md5','util','ioredis','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','%s/users.json','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','toString','base64','[HTTP]','map','forEach','string','picklist','type','nameField','customField','toLowerCase','includes','idField','custom_fields','push','content','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','Recording\x20is\x20enabled!','recordingURL','uniqueid','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...'];(function(_0x2b4a12,_0x575e1c){var _0x5b8963=function(_0x431811){while(--_0x431811){_0x2b4a12['push'](_0x2b4a12['shift']());}};_0x5b8963(++_0x575e1c);}(_0xe1cd,0x160));var _0xde1c=function(_0x5cae86,_0x2c8653){_0x5cae86=_0x5cae86-0x0;var _0x3ec72c=_0xe1cd[_0x5cae86];return _0x3ec72c;};'use strict';var _=require(_0xde1c('0x0'));var rp=require(_0xde1c('0x1'));var md5=require(_0xde1c('0x2'));var util=require(_0xde1c('0x3'));var Redis=require(_0xde1c('0x4'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0xde1c('0x5'))(_0xde1c('0x6'));config[_0xde1c('0x7')]=_[_0xde1c('0x8')](config[_0xde1c('0x7')],{'host':_0xde1c('0x9'),'port':0x18eb});var io=require(_0xde1c('0xa'))(new Redis(config[_0xde1c('0x7')]));function emit(_0x2fe94b,_0x39f84e,_0x435085){io['to'](_0x2fe94b)[_0xde1c('0xb')](_0x39f84e,_0x435085);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x395083,_0xf43b26,_0x2f1b55,_0x49a72e,_0x5a74bc){logger[_0xde1c('0xc')](_0xde1c('0xd'));return request({'uri':util[_0xde1c('0xe')](_0xde1c('0xf'),_0x395083['remoteUri']),'method':_0xde1c('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x2f1b55['id'],'submitter_id':_0xf43b26?_0xf43b26['id']:undefined,'assignee_id':_0xf43b26?_0xf43b26['id']:undefined,'tags':getTags(_0x49a72e[_0xde1c('0x11')],_0xde1c('0x12')),'subject':intUtil[_0xde1c('0x13')](_0x49a72e[_0xde1c('0x14')],_0x5a74bc,'\x20'),'description':intUtil[_0xde1c('0x13')](_0x49a72e[_0xde1c('0x15')],_0x5a74bc,'\x0a'),'comment':{'public':![],'body':intUtil[_0xde1c('0x13')](_0x49a72e[_0xde1c('0x15')],_0x5a74bc,'\x0a')}},getCustomFields(_0x49a72e[_0xde1c('0x16')],_0x5a74bc))}})[_0xde1c('0x17')](function(_0x41d2d9){logger[_0xde1c('0xc')](_0xde1c('0x18'));return _0x41d2d9['ticket'];});}function getUser(_0x18c39f,_0x752ac){if(intUtil[_0xde1c('0x19')](_0x752ac)){logger[_0xde1c('0xc')](_0xde1c('0x1a'),_0x752ac);return request({'uri':util['format'](_0xde1c('0x1b'),_0x18c39f[_0xde1c('0x1c')]),'qs':{'query':util[_0xde1c('0xe')](_0xde1c('0x1d'),_0x752ac)}})[_0xde1c('0x17')](function(_0x4562eb){if(_0x4562eb[_0xde1c('0x1e')]){logger[_0xde1c('0xc')]('Agent\x20found!');return _['find'](_0x4562eb[_0xde1c('0x1f')],{'email':_0x752ac,'role':_0xde1c('0x20')});}else{logger['info'](_0xde1c('0x21'));return request({'uri':util[_0xde1c('0xe')]('%s/users/me.json',_0x18c39f[_0xde1c('0x1c')])})[_0xde1c('0x17')](function(_0x5855b4){logger['info'](_0xde1c('0x22'));return _0x5855b4[_0xde1c('0x23')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xde1c('0x24'),_0x18c39f[_0xde1c('0x1c')])})[_0xde1c('0x17')](function(_0x3ed2fc){logger[_0xde1c('0xc')](_0xde1c('0x22'));return _0x3ed2fc[_0xde1c('0x23')];});}}function getEndUser(_0x4f4962,_0x75cbbf,_0xc3b4f){logger[_0xde1c('0xc')]('Searching\x20enduser\x20with\x20phone',_0xc3b4f);return request({'uri':util['format']('%s/search.json',_0x4f4962[_0xde1c('0x1c')]),'qs':{'query':util['format'](_0xde1c('0x25'),_0xc3b4f)}})['then'](function(_0x384591){var _0x353f83;if(_0x384591[_0xde1c('0x1f')][_0xde1c('0x26')]){_0x384591[_0xde1c('0x1f')]=_[_0xde1c('0x27')](_0x384591[_0xde1c('0x1f')],{'suspended':![],'role':_0xde1c('0x28')});if(_0x384591['results'][_0xde1c('0x26')]){_0x353f83=_[_0xde1c('0x29')](_0x384591[_0xde1c('0x1f')]);}}if(_0x353f83){logger[_0xde1c('0xc')](_0xde1c('0x2a'));return _0x353f83;}else{logger[_0xde1c('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0xde1c('0x2b'),_0x4f4962[_0xde1c('0x1c')]),'method':'POST','body':{'user':{'role':_0xde1c('0x28'),'name':util[_0xde1c('0xe')]('Caller\x20-\x20%s',_0x75cbbf||_0xc3b4f),'phone':_0xc3b4f}}})['then'](function(_0x3b9f5a){logger[_0xde1c('0xc')](_0xde1c('0x2c'));return _0x3b9f5a[_0xde1c('0x23')];});}});}function getAuth(_0x581dd5){var _0x4e4ea4;if(_0x581dd5[_0xde1c('0x2d')]===_0xde1c('0x2e')){_0x4e4ea4=util[_0xde1c('0xe')](_0xde1c('0x2f'),_0x581dd5[_0xde1c('0x30')],_0x581dd5[_0xde1c('0x2e')]);}else if(_0x581dd5[_0xde1c('0x2d')]==='token'){_0x4e4ea4=util[_0xde1c('0xe')](_0xde1c('0x31'),_0x581dd5[_0xde1c('0x30')],_0x581dd5[_0xde1c('0x32')]);}return util[_0xde1c('0xe')](_0xde1c('0x33'),new Buffer(_0x4e4ea4)[_0xde1c('0x34')](_0xde1c('0x35')));}function request(_0x28d7b2){logger['debug'](_0xde1c('0x36'),JSON['stringify'](_0x28d7b2));return rp(_[_0xde1c('0x8')](_0x28d7b2,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0xef8a95,_0x287cee){var _0x3268ed=[];if(_0xef8a95&&_0xef8a95[_0xde1c('0x26')]>0x0){_0x3268ed=_[_0xde1c('0x37')](_0xef8a95,_0x287cee);}return _0x3268ed;}function getCustomFields(_0x12ea78,_0x4248f1){var _0x290e31=[];var _0x1b23fb={'custom_fields':[]};if(_0x12ea78[_0xde1c('0x26')]>0x0){_[_0xde1c('0x38')](_0x12ea78,function(_0x36b4cc){if(_['includes']([_0xde1c('0x39'),_0xde1c('0x3a')],_0x36b4cc[_0xde1c('0x3b')])&&_0x36b4cc[_0xde1c('0x3c')]&&!_0x36b4cc[_0xde1c('0x3d')]){_0x1b23fb[_0x36b4cc[_0xde1c('0x3c')][_0xde1c('0x3e')]()]=_0x36b4cc['content'][_0xde1c('0x34')]();}else if(_[_0xde1c('0x3f')]([_0xde1c('0x39'),'picklist'],_0x36b4cc[_0xde1c('0x3b')])&&_0x36b4cc[_0xde1c('0x40')]&&_0x36b4cc[_0xde1c('0x3d')]){_0x1b23fb[_0xde1c('0x41')][_0xde1c('0x42')]({'id':_0x36b4cc[_0xde1c('0x40')],'value':_0x36b4cc[_0xde1c('0x43')]['toString']()});}else if(_0x36b4cc[_0xde1c('0x3b')]==='variable'&&_0x36b4cc[_0xde1c('0x44')]&&_0x36b4cc[_0xde1c('0x40')]&&_0x36b4cc[_0xde1c('0x3d')]){_0x4248f1[_0x36b4cc['variableName']]&&_0x1b23fb['custom_fields'][_0xde1c('0x42')]({'id':_0x36b4cc[_0xde1c('0x40')],'value':_0x4248f1[_0x36b4cc[_0xde1c('0x44')]][_0xde1c('0x34')]()});}else if(_0x36b4cc[_0xde1c('0x3b')]===_0xde1c('0x45')&&_0x36b4cc['Variable']&&_0x36b4cc[_0xde1c('0x46')]['name']&&_0x36b4cc[_0xde1c('0x40')]&&_0x36b4cc[_0xde1c('0x3d')]){_0x4248f1[_0x36b4cc['Variable']['name']['toLowerCase']()]&&_0x1b23fb[_0xde1c('0x41')][_0xde1c('0x42')]({'id':_0x36b4cc['idField'],'value':_0x4248f1[_0x36b4cc['Variable']['name'][_0xde1c('0x3e')]()][_0xde1c('0x34')]()});}});}return _0x1b23fb;}exports[_0xde1c('0x47')]=function(_0x124955,_0x2d8f6c,_0x192b85,_0x5f32ba,_0x20de58,_0x5841fd){var _0x3cf645,_0x54c4bc;_0x5841fd['remoteUri']=intUtil['stripTrailingSlash'](_0x5841fd[_0xde1c('0x1c')]);_0x5841fd['serverUrl']=intUtil[_0xde1c('0x48')](_0x5841fd[_0xde1c('0x49')]);if(_0x20de58&&_0x20de58['monitor_format']){logger['info']('[QUEUE]',_0xde1c('0x4a'));_0x2d8f6c[_0xde1c('0x4b')]=util[_0xde1c('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5841fd[_0xde1c('0x49')],_0x2d8f6c[_0xde1c('0x4c')],md5(_0x2d8f6c[_0xde1c('0x4c')]));}else{_0x2d8f6c[_0xde1c('0x4b')]='';}headers['Authorization']=getAuth(_0x5841fd);return getUser(_0x5841fd,_0x5f32ba['email'])['then'](function(_0x542551){_0x3cf645=_0x542551;logger['info'](_0xde1c('0x4d'),_0x3cf645['id']);return getEndUser(_0x5841fd,_0x2d8f6c['calleridname'],_0x2d8f6c[_0xde1c('0x4e')]);})[_0xde1c('0x17')](function(_0x1999d8){_0x54c4bc=_0x1999d8;logger['info'](_0xde1c('0x4f'),_0x54c4bc['id']);return getTicket(_0x5841fd,_0x3cf645,_0x54c4bc,_0x192b85,_0x2d8f6c);})[_0xde1c('0x17')](function(_0x35d852){if(_0x35d852){logger[_0xde1c('0xc')](_0xde1c('0x50'),_0x35d852['id']);switch(_0x5841fd[_0xde1c('0x3b')]){case _0xde1c('0x51'):logger[_0xde1c('0xc')](_0xde1c('0x52'),_0xde1c('0x53'));return request({'uri':util['format'](_0xde1c('0x54'),_0x5841fd[_0xde1c('0x1c')],_0x3cf645['id'],_0x35d852['id']),'method':_0xde1c('0x10')});case _0xde1c('0x55'):logger['info'](_0xde1c('0x52'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xde1c('0xe')](_0xde1c('0x56'),_0x5f32ba[_0xde1c('0x12')]),_0xde1c('0x57'),{'uri':util[_0xde1c('0xe')](_0xde1c('0x58'),_0x5841fd[_0xde1c('0x1c')][_0xde1c('0x59')](_0xde1c('0x5a'),''),_0x35d852['id'])});break;default:logger[_0xde1c('0x5b')](_0xde1c('0x52'),_0xde1c('0x5c'));}}})['catch'](function(_0x1a4b2d){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xde1c('0x5d')](_0x1a4b2d,{'showHidden':!![],'depth':null}));});};exports[_0xde1c('0x5e')]=function(_0x13f83d,_0x424988,_0x251c6a,_0x3c5965,_0x4678b5,_0x5c3d0d,_0x52d897){var _0x320628,_0x4267ff;_0x5c3d0d[_0xde1c('0x1c')]=intUtil[_0xde1c('0x48')](_0x5c3d0d['remoteUri']);_0x5c3d0d['serverUrl']=intUtil[_0xde1c('0x48')](_0x5c3d0d[_0xde1c('0x49')]);if(_0x52d897&&_0x52d897[_0xde1c('0x5f')]&&_0x52d897[_0xde1c('0x5f')]!==_0xde1c('0x60')){logger[_0xde1c('0xc')](_0xde1c('0x61'),_0xde1c('0x4a'));_0x424988[_0xde1c('0x4b')]=util['format'](_0xde1c('0x62'),_0x5c3d0d[_0xde1c('0x49')],_0x424988[_0xde1c('0x4c')],md5(_0x424988[_0xde1c('0x4c')]));}headers[_0xde1c('0x63')]=getAuth(_0x5c3d0d);return getUser(_0x5c3d0d,_0x3c5965['email'])[_0xde1c('0x17')](function(_0x16812e){_0x320628=_0x16812e;logger['info']('The\x20User\x20ID\x20is:',_0x320628['id']);return getEndUser(_0x5c3d0d,_0x424988[_0xde1c('0x64')],_0x424988[_0xde1c('0x65')]);})[_0xde1c('0x17')](function(_0x464f36){_0x4267ff=_0x464f36;logger[_0xde1c('0xc')](_0xde1c('0x4f'),_0x4267ff['id']);return getTicket(_0x5c3d0d,_0x320628,_0x4267ff,_0x251c6a,_0x424988);})['then'](function(_0x3b3a04){if(_0x3b3a04){logger['info'](_0xde1c('0x50'),_0x3b3a04['id']);switch(_0x5c3d0d[_0xde1c('0x3b')]){case _0xde1c('0x51'):logger['info'](_0xde1c('0x61'),_0xde1c('0x53'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x5c3d0d['remoteUri'],_0x320628['id'],_0x3b3a04['id']),'method':'POST'});case _0xde1c('0x55'):logger[_0xde1c('0xc')]('[OUTBOUND]',_0xde1c('0x66'));emit(util[_0xde1c('0xe')](_0xde1c('0x56'),_0x3c5965['name']),_0xde1c('0x57'),{'uri':util[_0xde1c('0xe')](_0xde1c('0x58'),_0x5c3d0d[_0xde1c('0x1c')][_0xde1c('0x59')]('/api/v2',''),_0x3b3a04['id'])});break;default:logger[_0xde1c('0x5b')](_0xde1c('0x61'),_0xde1c('0x5c'));}}})[_0xde1c('0x67')](function(_0x4f3246){logger[_0xde1c('0x5b')](_0xde1c('0x68'),util[_0xde1c('0x5d')](_0x4f3246,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x430896,_0x67c744,_0x1e2a01,_0x5c7d9e,_0x59bcc2,_0x2a9076){var _0x3387d4,_0x14bb43;_0x2a9076[_0xde1c('0x1c')]=intUtil[_0xde1c('0x48')](_0x2a9076[_0xde1c('0x1c')]);_0x2a9076['serverUrl']=intUtil['stripTrailingSlash'](_0x2a9076['serverUrl']);if(_0x59bcc2&&_0x59bcc2[_0xde1c('0x69')]){logger[_0xde1c('0xc')]('['+_0x67c744[_0xde1c('0x6a')][_0xde1c('0x6b')]()+']',_0xde1c('0x4a'));_0x67c744[_0xde1c('0x4b')]=util[_0xde1c('0xe')](_0xde1c('0x62'),_0x2a9076[_0xde1c('0x49')],_0x67c744[_0xde1c('0x4c')],md5(_0x67c744[_0xde1c('0x4c')]));}else{_0x67c744[_0xde1c('0x4b')]='';}headers[_0xde1c('0x63')]=getAuth(_0x2a9076);return getUser(_0x2a9076)['then'](function(_0x25c77a){_0x3387d4=_0x25c77a;logger['info']('The\x20User\x20ID\x20is:',_0x3387d4['id']);return getEndUser(_0x2a9076,_0x67c744[_0xde1c('0x6c')],_0x67c744[_0xde1c('0x4e')]);})[_0xde1c('0x17')](function(_0x5af940){_0x14bb43=_0x5af940;logger[_0xde1c('0xc')](_0xde1c('0x4f'),_0x14bb43['id']);return getTicket(_0x2a9076,_0x3387d4,_0x14bb43,_0x1e2a01,_0x67c744);})[_0xde1c('0x17')](function(_0x18c5b7){if(_0x18c5b7){logger[_0xde1c('0xc')](_0xde1c('0x50'),_0x18c5b7['id']);}})['catch'](function(_0x1c7c8e){logger['error']('['+_0x67c744[_0xde1c('0x6a')][_0xde1c('0x6b')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xde1c('0x5d')](_0x1c7c8e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd16e=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','inspect','outbound','stripTrailingSlash','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','integrationTab','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','zendesk','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','remoteUri','type:user\x20role:end-user\x20phone:%s','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','password','username','authType','token','%s/token:%s','toString','base64','debug','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','Variable','serverUrl','monitor_format','[QUEUE]','recordingURL'];(function(_0x2e5c3c,_0x5717c7){var _0x5d19ba=function(_0x38f029){while(--_0x38f029){_0x2e5c3c['push'](_0x2e5c3c['shift']());}};_0x5d19ba(++_0x5717c7);}(_0xd16e,0xfe));var _0xed16=function(_0x3d81a3,_0x90e2e7){_0x3d81a3=_0x3d81a3-0x0;var _0x1ef4f6=_0xd16e[_0x3d81a3];return _0x1ef4f6;};'use strict';var _=require(_0xed16('0x0'));var rp=require(_0xed16('0x1'));var md5=require('md5');var util=require(_0xed16('0x2'));var Redis=require(_0xed16('0x3'));var intUtil=require(_0xed16('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xed16('0x5'));config['redis']=_[_0xed16('0x6')](config['redis'],{'host':_0xed16('0x7'),'port':0x18eb});var io=require(_0xed16('0x8'))(new Redis(config['redis']));function emit(_0x32bd62,_0x271099,_0x34e044){io['to'](_0x32bd62)[_0xed16('0x9')](_0x271099,_0x34e044);}var headers={'Content-Type':_0xed16('0xa'),'Accept':_0xed16('0xa')};function getTicket(_0x2658ce,_0x5e8a54,_0x215c59,_0x31e146,_0x407d3c){logger[_0xed16('0xb')](_0xed16('0xc'));return request({'uri':util[_0xed16('0xd')](_0xed16('0xe'),_0x2658ce['remoteUri']),'method':'POST','body':{'ticket':_[_0xed16('0xf')]({'requester_id':_0x215c59['id'],'submitter_id':_0x5e8a54?_0x5e8a54['id']:undefined,'assignee_id':_0x5e8a54?_0x5e8a54['id']:undefined,'tags':getTags(_0x31e146[_0xed16('0x10')],_0xed16('0x11')),'subject':intUtil[_0xed16('0x12')](_0x31e146['Subjects'],_0x407d3c,'\x20'),'description':intUtil[_0xed16('0x12')](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x31e146[_0xed16('0x13')],_0x407d3c,'\x0a')}},getCustomFields(_0x31e146['Fields'],_0x407d3c))}})[_0xed16('0x14')](function(_0x3d6213){logger[_0xed16('0xb')](_0xed16('0x15'));return _0x3d6213['ticket'];});}function getUser(_0x55d918,_0x12e241){if(intUtil[_0xed16('0x16')](_0x12e241)){logger[_0xed16('0xb')](_0xed16('0x17'),_0x12e241);return request({'uri':util[_0xed16('0xd')](_0xed16('0x18'),_0x55d918['remoteUri']),'qs':{'query':util[_0xed16('0xd')](_0xed16('0x19'),_0x12e241)}})[_0xed16('0x14')](function(_0x48dabf){if(_0x48dabf[_0xed16('0x1a')]){logger['info']('Agent\x20found!');return _[_0xed16('0x1b')](_0x48dabf[_0xed16('0x1c')],{'email':_0x12e241,'role':_0xed16('0x1d')});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x55d918['remoteUri'])})[_0xed16('0x14')](function(_0xcaace9){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0xcaace9[_0xed16('0x20')];});}});}else{logger[_0xed16('0xb')](_0xed16('0x1e'));return request({'uri':util['format'](_0xed16('0x21'),_0x55d918[_0xed16('0x22')])})[_0xed16('0x14')](function(_0x17d47b){logger[_0xed16('0xb')](_0xed16('0x1f'));return _0x17d47b['user'];});}}function getEndUser(_0x57a25a,_0x41af63,_0x5c5020){logger[_0xed16('0xb')]('Searching\x20enduser\x20with\x20phone',_0x5c5020);return request({'uri':util[_0xed16('0xd')]('%s/search.json',_0x57a25a[_0xed16('0x22')]),'qs':{'query':util['format'](_0xed16('0x23'),_0x5c5020)}})[_0xed16('0x14')](function(_0x5145b6){var _0x276a65;if(_0x5145b6['results'][_0xed16('0x24')]){_0x5145b6[_0xed16('0x1c')]=_[_0xed16('0x25')](_0x5145b6['results'],{'suspended':![],'role':'end-user'});if(_0x5145b6[_0xed16('0x1c')][_0xed16('0x24')]){_0x276a65=_[_0xed16('0x26')](_0x5145b6[_0xed16('0x1c')]);}}if(_0x276a65){logger[_0xed16('0xb')](_0xed16('0x27'));return _0x276a65;}else{logger[_0xed16('0xb')](_0xed16('0x28'));return request({'uri':util['format'](_0xed16('0x29'),_0x57a25a[_0xed16('0x22')]),'method':_0xed16('0x2a'),'body':{'user':{'role':_0xed16('0x2b'),'name':util[_0xed16('0xd')](_0xed16('0x2c'),_0x41af63||_0x5c5020),'phone':_0x5c5020}}})[_0xed16('0x14')](function(_0x1278e4){logger['info'](_0xed16('0x2d'));return _0x1278e4[_0xed16('0x20')];});}});}function getAuth(_0x567a4a){var _0x351637;if(_0x567a4a['authType']===_0xed16('0x2e')){_0x351637=util[_0xed16('0xd')]('%s:%s',_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x2e')]);}else if(_0x567a4a[_0xed16('0x30')]===_0xed16('0x31')){_0x351637=util['format'](_0xed16('0x32'),_0x567a4a[_0xed16('0x2f')],_0x567a4a[_0xed16('0x31')]);}return util['format']('Basic\x20%s',new Buffer(_0x351637)[_0xed16('0x33')](_0xed16('0x34')));}function request(_0x3b1dc2){logger[_0xed16('0x35')]('[HTTP]',JSON[_0xed16('0x36')](_0x3b1dc2));return rp(_[_0xed16('0x6')](_0x3b1dc2,{'method':_0xed16('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x1b6c8e,_0x1c2f5b){var _0x369ea4=[];if(_0x1b6c8e&&_0x1b6c8e[_0xed16('0x24')]>0x0){_0x369ea4=_[_0xed16('0x38')](_0x1b6c8e,_0x1c2f5b);}return _0x369ea4;}function getCustomFields(_0xe21e8,_0x57e097){var _0x27f387=[];var _0x5860a0={'custom_fields':[]};if(_0xe21e8[_0xed16('0x24')]>0x0){_[_0xed16('0x39')](_0xe21e8,function(_0x4acb4a){if(_[_0xed16('0x3a')]([_0xed16('0x3b'),_0xed16('0x3c')],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x3e')]&&!_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0x4acb4a[_0xed16('0x3e')][_0xed16('0x40')]()]=_0x4acb4a[_0xed16('0x41')][_0xed16('0x33')]();}else if(_[_0xed16('0x3a')]([_0xed16('0x3b'),'picklist'],_0x4acb4a[_0xed16('0x3d')])&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x4acb4a[_0xed16('0x41')]['toString']()});}else if(_0x4acb4a[_0xed16('0x3d')]===_0xed16('0x45')&&_0x4acb4a['variableName']&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x46')]]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a[_0xed16('0x42')],'value':_0x57e097[_0x4acb4a[_0xed16('0x46')]][_0xed16('0x33')]()});}else if(_0x4acb4a[_0xed16('0x3d')]==='customVariable'&&_0x4acb4a['Variable']&&_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')]&&_0x4acb4a[_0xed16('0x42')]&&_0x4acb4a[_0xed16('0x3f')]){_0x57e097[_0x4acb4a[_0xed16('0x47')][_0xed16('0x11')][_0xed16('0x40')]()]&&_0x5860a0[_0xed16('0x43')][_0xed16('0x44')]({'id':_0x4acb4a['idField'],'value':_0x57e097[_0x4acb4a['Variable'][_0xed16('0x11')][_0xed16('0x40')]()][_0xed16('0x33')]()});}});}return _0x5860a0;}exports['queue']=function(_0x350128,_0x48a1e1,_0x220d2a,_0x1d2f4f,_0x5ad458,_0x19b614){var _0x2fbfa1,_0x5c4001;_0x19b614[_0xed16('0x22')]=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x22')]);_0x19b614['serverUrl']=intUtil['stripTrailingSlash'](_0x19b614[_0xed16('0x48')]);if(_0x5ad458&&_0x5ad458[_0xed16('0x49')]){logger[_0xed16('0xb')](_0xed16('0x4a'),'Recording\x20is\x20enabled!');_0x48a1e1[_0xed16('0x4b')]=util[_0xed16('0xd')](_0xed16('0x4c'),_0x19b614[_0xed16('0x48')],_0x48a1e1[_0xed16('0x4d')],md5(_0x48a1e1[_0xed16('0x4d')]));}else{_0x48a1e1[_0xed16('0x4b')]='';}headers[_0xed16('0x4e')]=getAuth(_0x19b614);return getUser(_0x19b614,_0x1d2f4f['email'])[_0xed16('0x14')](function(_0x125eb5){_0x2fbfa1=_0x125eb5;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x2fbfa1['id']);return getEndUser(_0x19b614,_0x48a1e1[_0xed16('0x50')],_0x48a1e1[_0xed16('0x51')]);})['then'](function(_0x4a39ec){_0x5c4001=_0x4a39ec;logger[_0xed16('0xb')](_0xed16('0x52'),_0x5c4001['id']);return getTicket(_0x19b614,_0x2fbfa1,_0x5c4001,_0x220d2a,_0x48a1e1);})[_0xed16('0x14')](function(_0x35b418){if(_0x35b418){logger['info'](_0xed16('0x53'),_0x35b418['id']);switch(_0x19b614[_0xed16('0x3d')]){case'integrationTab':logger[_0xed16('0xb')](_0xed16('0x4a'),_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x19b614[_0xed16('0x22')],_0x2fbfa1['id'],_0x35b418['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info']('[QUEUE]',_0xed16('0x57'));emit(util['format']('user:%s',_0x1d2f4f[_0xed16('0x11')]),_0xed16('0x58'),{'uri':util['format'](_0xed16('0x59'),_0x19b614['remoteUri'][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x35b418['id'])});break;default:logger['error'](_0xed16('0x4a'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xed16('0x5c')](function(_0x561a0c){logger[_0xed16('0x5d')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0xed16('0x5e')](_0x561a0c,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x5f')]=function(_0x1e3b26,_0xa42fff,_0x3fd972,_0x30ab11,_0x30b51e,_0x5c9898,_0x4a5e63){var _0xa5a5d8,_0x3443ae;_0x5c9898[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x5c9898[_0xed16('0x22')]);_0x5c9898['serverUrl']=intUtil['stripTrailingSlash'](_0x5c9898['serverUrl']);if(_0x4a5e63&&_0x4a5e63['recordingFormat']&&_0x4a5e63[_0xed16('0x61')]!=='none'){logger[_0xed16('0xb')](_0xed16('0x62'),_0xed16('0x63'));_0xa42fff['recordingURL']=util[_0xed16('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5c9898[_0xed16('0x48')],_0xa42fff['uniqueid'],md5(_0xa42fff[_0xed16('0x4d')]));}headers[_0xed16('0x4e')]=getAuth(_0x5c9898);return getUser(_0x5c9898,_0x30ab11[_0xed16('0x64')])[_0xed16('0x14')](function(_0x4846e1){_0xa5a5d8=_0x4846e1;logger[_0xed16('0xb')]('The\x20User\x20ID\x20is:',_0xa5a5d8['id']);return getEndUser(_0x5c9898,_0xa42fff[_0xed16('0x65')],_0xa42fff[_0xed16('0x66')]);})[_0xed16('0x14')](function(_0x17caea){_0x3443ae=_0x17caea;logger[_0xed16('0xb')](_0xed16('0x52'),_0x3443ae['id']);return getTicket(_0x5c9898,_0xa5a5d8,_0x3443ae,_0x3fd972,_0xa42fff);})[_0xed16('0x14')](function(_0x3a54fd){if(_0x3a54fd){logger['info']('The\x20Ticket\x20ID\x20is:',_0x3a54fd['id']);switch(_0x5c9898[_0xed16('0x3d')]){case _0xed16('0x67'):logger[_0xed16('0xb')]('[OUTBOUND]',_0xed16('0x54'));return request({'uri':util[_0xed16('0xd')](_0xed16('0x55'),_0x5c9898['remoteUri'],_0xa5a5d8['id'],_0x3a54fd['id']),'method':_0xed16('0x2a')});case _0xed16('0x56'):logger['info'](_0xed16('0x62'),_0xed16('0x57'));emit(util[_0xed16('0xd')]('user:%s',_0x30ab11[_0xed16('0x11')]),'trigger:browser:url',{'uri':util[_0xed16('0xd')](_0xed16('0x59'),_0x5c9898[_0xed16('0x22')][_0xed16('0x5a')](_0xed16('0x5b'),''),_0x3a54fd['id'])});break;default:logger[_0xed16('0x5d')]('[OUTBOUND]',_0xed16('0x68'));}}})[_0xed16('0x5c')](function(_0x2c554f){logger[_0xed16('0x5d')](_0xed16('0x69'),util[_0xed16('0x5e')](_0x2c554f,{'showHidden':!![],'depth':null}));});};exports[_0xed16('0x6a')]=function(_0xf72b04,_0x571ee6,_0x533240,_0x558c04,_0x36c390,_0x4e4802){var _0x10d838,_0x2fbd0d;_0x4e4802[_0xed16('0x22')]=intUtil[_0xed16('0x60')](_0x4e4802[_0xed16('0x22')]);_0x4e4802[_0xed16('0x48')]=intUtil['stripTrailingSlash'](_0x4e4802[_0xed16('0x48')]);if(_0x36c390&&_0x36c390[_0xed16('0x49')]){logger['info']('['+_0x571ee6['lastevent'][_0xed16('0x6b')]()+']',_0xed16('0x63'));_0x571ee6['recordingURL']=util[_0xed16('0xd')](_0xed16('0x4c'),_0x4e4802[_0xed16('0x48')],_0x571ee6[_0xed16('0x4d')],md5(_0x571ee6[_0xed16('0x4d')]));}else{_0x571ee6['recordingURL']='';}headers[_0xed16('0x4e')]=getAuth(_0x4e4802);return getUser(_0x4e4802)[_0xed16('0x14')](function(_0x3b381e){_0x10d838=_0x3b381e;logger[_0xed16('0xb')](_0xed16('0x4f'),_0x10d838['id']);return getEndUser(_0x4e4802,_0x571ee6[_0xed16('0x50')],_0x571ee6['calleridnum']);})['then'](function(_0x59db45){_0x2fbd0d=_0x59db45;logger[_0xed16('0xb')](_0xed16('0x52'),_0x2fbd0d['id']);return getTicket(_0x4e4802,_0x10d838,_0x2fbd0d,_0x533240,_0x571ee6);})[_0xed16('0x14')](function(_0x19200f){if(_0x19200f){logger[_0xed16('0xb')]('The\x20Ticket\x20ID\x20is:',_0x19200f['id']);}})['catch'](function(_0x5222fc){logger['error']('['+_0x571ee6[_0xed16('0x6c')][_0xed16('0x6b')]()+']'+_0xed16('0x6d'),util[_0xed16('0x5e')](_0x5222fc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff