// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9389=['recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','newTab','Zendesk\x20account\x20type\x20not\x20recognized','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','../../../../config/logger','zendesk','redis','emit','application/json','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','info','ticket','format','type:user\x20role:agent\x20email:%s','then','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','%s/search.json','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','password','%s:%s','authType','token','username','Basic\x20%s','base64','debug','stringify','defaults','GET','map','forEach','includes','string','type','nameField','customField','toLowerCase','content','toString','picklist','idField','push','variable','variableName','customVariable','Variable','custom_fields','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]'];(function(_0xd21fe7,_0x225a39){var _0x14d570=function(_0x3c0674){while(--_0x3c0674){_0xd21fe7['push'](_0xd21fe7['shift']());}};_0x14d570(++_0x225a39);}(_0x9389,0x175));var _0x9938=function(_0x57d477,_0x5d54cb){_0x57d477=_0x57d477-0x0;var _0xc628bb=_0x9389[_0x57d477];return _0xc628bb;};'use strict';var _=require(_0x9938('0x0'));var rp=require(_0x9938('0x1'));var md5=require('md5');var util=require(_0x9938('0x2'));var Redis=require(_0x9938('0x3'));var intUtil=require(_0x9938('0x4'));var config=require('../../../../config/environment');var logger=require(_0x9938('0x5'))(_0x9938('0x6'));config[_0x9938('0x7')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x3fd077,_0x34b547,_0x2fd02f){io['to'](_0x3fd077)[_0x9938('0x8')](_0x34b547,_0x2fd02f);}var headers={'Content-Type':_0x9938('0x9'),'Accept':'application/json'};function getTicket(_0x19f29b,_0x3a6ec7,_0x57356d,_0x344346,_0x465bfb){logger['info'](_0x9938('0xa'));return request({'uri':util['format'](_0x9938('0xb'),_0x19f29b[_0x9938('0xc')]),'method':_0x9938('0xd'),'body':{'ticket':_[_0x9938('0xe')]({'requester_id':_0x57356d['id'],'submitter_id':_0x3a6ec7?_0x3a6ec7['id']:undefined,'assignee_id':_0x3a6ec7?_0x3a6ec7['id']:undefined,'tags':getTags(_0x344346[_0x9938('0xf')],_0x9938('0x10')),'subject':intUtil[_0x9938('0x11')](_0x344346[_0x9938('0x12')],_0x465bfb,'\x20'),'description':intUtil['getString'](_0x344346[_0x9938('0x13')],_0x465bfb,'\x0a'),'comment':{'public':![],'body':intUtil[_0x9938('0x11')](_0x344346['Descriptions'],_0x465bfb,'\x0a')}},getCustomFields(_0x344346[_0x9938('0x14')],_0x465bfb))}})['then'](function(_0x54fefe){logger[_0x9938('0x15')]('Ticket\x20created!');return _0x54fefe[_0x9938('0x16')];});}function getUser(_0x1c5d00,_0x25b5c9){if(intUtil['validateEmail'](_0x25b5c9)){logger['info']('Getting\x20agent\x20with\x20email',_0x25b5c9);return request({'uri':util['format']('%s/search.json',_0x1c5d00[_0x9938('0xc')]),'qs':{'query':util[_0x9938('0x17')](_0x9938('0x18'),_0x25b5c9)}})[_0x9938('0x19')](function(_0xe2a095){if(_0xe2a095[_0x9938('0x1a')]){logger[_0x9938('0x15')](_0x9938('0x1b'));return _[_0x9938('0x1c')](_0xe2a095['results'],{'email':_0x25b5c9,'role':_0x9938('0x1d')});}else{logger[_0x9938('0x15')](_0x9938('0x1e'));return request({'uri':util['format'](_0x9938('0x1f'),_0x1c5d00['remoteUri'])})[_0x9938('0x19')](function(_0x23d10c){logger[_0x9938('0x15')](_0x9938('0x20'));return _0x23d10c['user'];});}});}else{logger['info'](_0x9938('0x1e'));return request({'uri':util[_0x9938('0x17')](_0x9938('0x1f'),_0x1c5d00[_0x9938('0xc')])})[_0x9938('0x19')](function(_0x25c746){logger[_0x9938('0x15')](_0x9938('0x20'));return _0x25c746[_0x9938('0x21')];});}}function getEndUser(_0x12c551,_0x3fe901,_0x133c3a){logger[_0x9938('0x15')]('Searching\x20enduser\x20with\x20phone',_0x133c3a);return request({'uri':util['format'](_0x9938('0x22'),_0x12c551[_0x9938('0xc')]),'qs':{'query':util[_0x9938('0x17')](_0x9938('0x23'),_0x133c3a)}})[_0x9938('0x19')](function(_0x569814){var _0x4c131f;if(_0x569814[_0x9938('0x24')][_0x9938('0x25')]){_0x569814[_0x9938('0x24')]=_[_0x9938('0x26')](_0x569814[_0x9938('0x24')],{'suspended':![],'role':_0x9938('0x27')});if(_0x569814[_0x9938('0x24')][_0x9938('0x25')]){_0x4c131f=_[_0x9938('0x28')](_0x569814[_0x9938('0x24')]);}}if(_0x4c131f){logger[_0x9938('0x15')]('Enduser\x20found!');return _0x4c131f;}else{logger[_0x9938('0x15')](_0x9938('0x29'));return request({'uri':util[_0x9938('0x17')](_0x9938('0x2a'),_0x12c551[_0x9938('0xc')]),'method':_0x9938('0xd'),'body':{'user':{'role':_0x9938('0x27'),'name':util[_0x9938('0x17')](_0x9938('0x2b'),_0x3fe901||_0x133c3a),'phone':_0x133c3a}}})[_0x9938('0x19')](function(_0x24294f){logger[_0x9938('0x15')](_0x9938('0x2c'));return _0x24294f['user'];});}});}function getAuth(_0x295e2f){var _0x1aa406;if(_0x295e2f['authType']===_0x9938('0x2d')){_0x1aa406=util[_0x9938('0x17')](_0x9938('0x2e'),_0x295e2f['username'],_0x295e2f[_0x9938('0x2d')]);}else if(_0x295e2f[_0x9938('0x2f')]===_0x9938('0x30')){_0x1aa406=util[_0x9938('0x17')]('%s/token:%s',_0x295e2f[_0x9938('0x31')],_0x295e2f['token']);}return util[_0x9938('0x17')](_0x9938('0x32'),new Buffer(_0x1aa406)['toString'](_0x9938('0x33')));}function request(_0x45dba3){logger[_0x9938('0x34')]('[HTTP]',JSON[_0x9938('0x35')](_0x45dba3));return rp(_[_0x9938('0x36')](_0x45dba3,{'method':_0x9938('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x417aa2,_0x4fdac2){var _0x33faaf=[];if(_0x417aa2&&_0x417aa2[_0x9938('0x25')]>0x0){_0x33faaf=_[_0x9938('0x38')](_0x417aa2,_0x4fdac2);}return _0x33faaf;}function getCustomFields(_0x262823,_0x2b4f85){var _0x1297dd=[];var _0x7af833={'custom_fields':[]};if(_0x262823['length']>0x0){_[_0x9938('0x39')](_0x262823,function(_0x49a2a3){if(_[_0x9938('0x3a')]([_0x9938('0x3b'),'picklist'],_0x49a2a3[_0x9938('0x3c')])&&_0x49a2a3[_0x9938('0x3d')]&&!_0x49a2a3[_0x9938('0x3e')]){_0x7af833[_0x49a2a3['nameField'][_0x9938('0x3f')]()]=_0x49a2a3[_0x9938('0x40')][_0x9938('0x41')]();}else if(_[_0x9938('0x3a')]([_0x9938('0x3b'),_0x9938('0x42')],_0x49a2a3[_0x9938('0x3c')])&&_0x49a2a3[_0x9938('0x43')]&&_0x49a2a3[_0x9938('0x3e')]){_0x7af833['custom_fields'][_0x9938('0x44')]({'id':_0x49a2a3[_0x9938('0x43')],'value':_0x49a2a3['content']['toString']()});}else if(_0x49a2a3[_0x9938('0x3c')]===_0x9938('0x45')&&_0x49a2a3[_0x9938('0x46')]&&_0x49a2a3['idField']&&_0x49a2a3[_0x9938('0x3e')]){_0x2b4f85[_0x49a2a3[_0x9938('0x46')]]&&_0x7af833['custom_fields'][_0x9938('0x44')]({'id':_0x49a2a3[_0x9938('0x43')],'value':_0x2b4f85[_0x49a2a3['variableName']][_0x9938('0x41')]()});}else if(_0x49a2a3['type']===_0x9938('0x47')&&_0x49a2a3[_0x9938('0x48')]&&_0x49a2a3[_0x9938('0x48')][_0x9938('0x10')]&&_0x49a2a3[_0x9938('0x43')]&&_0x49a2a3[_0x9938('0x3e')]){_0x2b4f85[_0x49a2a3['Variable'][_0x9938('0x10')][_0x9938('0x3f')]()]&&_0x7af833[_0x9938('0x49')][_0x9938('0x44')]({'id':_0x49a2a3[_0x9938('0x43')],'value':_0x2b4f85[_0x49a2a3[_0x9938('0x48')][_0x9938('0x10')][_0x9938('0x3f')]()][_0x9938('0x41')]()});}});}return _0x7af833;}exports[_0x9938('0x4a')]=function(_0x4f40e9,_0x183152,_0x1826e,_0x5a4edc,_0x3c533e,_0x5ecf2e){var _0x56cb51,_0xd8e030;_0x5ecf2e[_0x9938('0xc')]=intUtil[_0x9938('0x4b')](_0x5ecf2e[_0x9938('0xc')]);_0x5ecf2e['serverUrl']=intUtil[_0x9938('0x4b')](_0x5ecf2e[_0x9938('0x4c')]);if(_0x3c533e&&_0x3c533e[_0x9938('0x4d')]){logger[_0x9938('0x15')](_0x9938('0x4e'),'Recording\x20is\x20enabled!');_0x183152[_0x9938('0x4f')]=util[_0x9938('0x17')](_0x9938('0x50'),_0x5ecf2e[_0x9938('0x4c')],_0x183152[_0x9938('0x51')],md5(_0x183152[_0x9938('0x51')]));}else{_0x183152[_0x9938('0x4f')]='';}headers[_0x9938('0x52')]=getAuth(_0x5ecf2e);return getUser(_0x5ecf2e,_0x5a4edc[_0x9938('0x53')])[_0x9938('0x19')](function(_0x777fb7){_0x56cb51=_0x777fb7;logger[_0x9938('0x15')]('The\x20User\x20ID\x20is:',_0x56cb51['id']);return getEndUser(_0x5ecf2e,_0x183152[_0x9938('0x54')],_0x183152['calleridnum']);})['then'](function(_0x9cf0a0){_0xd8e030=_0x9cf0a0;logger[_0x9938('0x15')](_0x9938('0x55'),_0xd8e030['id']);return getTicket(_0x5ecf2e,_0x56cb51,_0xd8e030,_0x1826e,_0x183152);})['then'](function(_0x15a4d6){if(_0x15a4d6){logger[_0x9938('0x15')](_0x9938('0x56'),_0x15a4d6['id']);switch(_0x5ecf2e[_0x9938('0x3c')]){case _0x9938('0x57'):logger['info'](_0x9938('0x4e'),_0x9938('0x58'));return request({'uri':util[_0x9938('0x17')](_0x9938('0x59'),_0x5ecf2e[_0x9938('0xc')],_0x56cb51['id'],_0x15a4d6['id']),'method':_0x9938('0xd')});case'newTab':logger['info']('[QUEUE]',_0x9938('0x5a'));emit(util[_0x9938('0x17')](_0x9938('0x5b'),_0x5a4edc[_0x9938('0x10')]),_0x9938('0x5c'),{'uri':util[_0x9938('0x17')](_0x9938('0x5d'),_0x5ecf2e[_0x9938('0xc')][_0x9938('0x5e')](_0x9938('0x5f'),''),_0x15a4d6['id'])});break;default:logger['error'](_0x9938('0x4e'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x15cdd2){logger[_0x9938('0x60')](_0x9938('0x61'),util[_0x9938('0x62')](_0x15cdd2,{'showHidden':!![],'depth':null}));});};exports[_0x9938('0x63')]=function(_0x1f8e10,_0x412680,_0x150125,_0x58cc64,_0x148a5c,_0x1ea273,_0x53e6d3){var _0x2512d9,_0x2b3d85;_0x1ea273['remoteUri']=intUtil['stripTrailingSlash'](_0x1ea273[_0x9938('0xc')]);_0x1ea273['serverUrl']=intUtil[_0x9938('0x4b')](_0x1ea273['serverUrl']);if(_0x53e6d3&&_0x53e6d3[_0x9938('0x64')]&&_0x53e6d3[_0x9938('0x64')]!==_0x9938('0x65')){logger[_0x9938('0x15')](_0x9938('0x66'),_0x9938('0x67'));_0x412680['recordingURL']=util[_0x9938('0x17')](_0x9938('0x50'),_0x1ea273[_0x9938('0x4c')],_0x412680[_0x9938('0x51')],md5(_0x412680[_0x9938('0x51')]));}headers[_0x9938('0x52')]=getAuth(_0x1ea273);return getUser(_0x1ea273,_0x58cc64['email'])[_0x9938('0x19')](function(_0x4d8938){_0x2512d9=_0x4d8938;logger[_0x9938('0x15')](_0x9938('0x68'),_0x2512d9['id']);return getEndUser(_0x1ea273,_0x412680[_0x9938('0x69')],_0x412680['destcalleridnum']);})['then'](function(_0x4f321f){_0x2b3d85=_0x4f321f;logger[_0x9938('0x15')](_0x9938('0x55'),_0x2b3d85['id']);return getTicket(_0x1ea273,_0x2512d9,_0x2b3d85,_0x150125,_0x412680);})[_0x9938('0x19')](function(_0x186ddd){if(_0x186ddd){logger[_0x9938('0x15')](_0x9938('0x56'),_0x186ddd['id']);switch(_0x1ea273['type']){case _0x9938('0x57'):logger[_0x9938('0x15')](_0x9938('0x66'),_0x9938('0x58'));return request({'uri':util['format'](_0x9938('0x59'),_0x1ea273[_0x9938('0xc')],_0x2512d9['id'],_0x186ddd['id']),'method':_0x9938('0xd')});case _0x9938('0x6a'):logger[_0x9938('0x15')](_0x9938('0x66'),_0x9938('0x5a'));emit(util[_0x9938('0x17')](_0x9938('0x5b'),_0x58cc64[_0x9938('0x10')]),_0x9938('0x5c'),{'uri':util[_0x9938('0x17')](_0x9938('0x5d'),_0x1ea273[_0x9938('0xc')][_0x9938('0x5e')]('/api/v2',''),_0x186ddd['id'])});break;default:logger[_0x9938('0x60')](_0x9938('0x66'),_0x9938('0x6b'));}}})[_0x9938('0x6c')](function(_0x10a076){logger['error'](_0x9938('0x6d'),util['inspect'](_0x10a076,{'showHidden':!![],'depth':null}));});};exports[_0x9938('0x6e')]=function(_0x504bfd,_0x157741,_0x4b16d2,_0x53ad0a,_0x325dd4,_0x356c93){var _0x3cca2c,_0x2cdc4e;_0x356c93[_0x9938('0xc')]=intUtil['stripTrailingSlash'](_0x356c93[_0x9938('0xc')]);_0x356c93['serverUrl']=intUtil['stripTrailingSlash'](_0x356c93[_0x9938('0x4c')]);if(_0x325dd4&&_0x325dd4['monitor_format']){logger['info']('['+_0x157741[_0x9938('0x6f')]['toUpperCase']()+']',_0x9938('0x67'));_0x157741[_0x9938('0x4f')]=util[_0x9938('0x17')](_0x9938('0x50'),_0x356c93[_0x9938('0x4c')],_0x157741['uniqueid'],md5(_0x157741[_0x9938('0x51')]));}else{_0x157741[_0x9938('0x4f')]='';}headers['Authorization']=getAuth(_0x356c93);return getUser(_0x356c93)['then'](function(_0x311f9a){_0x3cca2c=_0x311f9a;logger['info'](_0x9938('0x68'),_0x3cca2c['id']);return getEndUser(_0x356c93,_0x157741[_0x9938('0x54')],_0x157741['calleridnum']);})[_0x9938('0x19')](function(_0x5721db){_0x2cdc4e=_0x5721db;logger[_0x9938('0x15')](_0x9938('0x55'),_0x2cdc4e['id']);return getTicket(_0x356c93,_0x3cca2c,_0x2cdc4e,_0x4b16d2,_0x157741);})[_0x9938('0x19')](function(_0x21a84b){if(_0x21a84b){logger[_0x9938('0x15')](_0x9938('0x56'),_0x21a84b['id']);}})[_0x9938('0x6c')](function(_0x1a751b){logger[_0x9938('0x60')]('['+_0x157741['lastevent']['toUpperCase']()+']'+_0x9938('0x70'),util[_0x9938('0x62')](_0x1a751b,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x8b16=['getString','Subjects','Descriptions','Fields','then','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','end-user','first','%s/users.json','Enduser\x20created.','authType','%s:%s','username','password','token','Basic\x20%s','base64','debug','[HTTP]','stringify','defaults','GET','length','map','includes','picklist','type','nameField','customField','toLowerCase','content','string','idField','custom_fields','push','toString','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','inspect','outbound','serverUrl','recordingFormat','none','[OUTBOUND]','email','destcalleridname','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','monitor_format','lastevent','toUpperCase','lodash','request-promise','md5','ioredis','./util','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','Tags','name'];(function(_0x2aa0e7,_0x4e5145){var _0x1472c0=function(_0x4deaeb){while(--_0x4deaeb){_0x2aa0e7['push'](_0x2aa0e7['shift']());}};_0x1472c0(++_0x4e5145);}(_0x8b16,0x1a4));var _0x68b1=function(_0x295b61,_0x20b436){_0x295b61=_0x295b61-0x0;var _0x2d9519=_0x8b16[_0x295b61];return _0x2d9519;};'use strict';var _=require(_0x68b1('0x0'));var rp=require(_0x68b1('0x1'));var md5=require(_0x68b1('0x2'));var util=require('util');var Redis=require(_0x68b1('0x3'));var intUtil=require(_0x68b1('0x4'));var config=require('../../../../config/environment');var logger=require(_0x68b1('0x5'))(_0x68b1('0x6'));config[_0x68b1('0x7')]=_['defaults'](config['redis'],{'host':_0x68b1('0x8'),'port':0x18eb});var io=require(_0x68b1('0x9'))(new Redis(config[_0x68b1('0x7')]));function emit(_0x533f65,_0x413590,_0x4814f2){io['to'](_0x533f65)[_0x68b1('0xa')](_0x413590,_0x4814f2);}var headers={'Content-Type':_0x68b1('0xb'),'Accept':'application/json'};function getTicket(_0x145725,_0x147992,_0x21c187,_0x4521a,_0x1ef2ef){logger[_0x68b1('0xc')](_0x68b1('0xd'));return request({'uri':util[_0x68b1('0xe')](_0x68b1('0xf'),_0x145725[_0x68b1('0x10')]),'method':_0x68b1('0x11'),'body':{'ticket':_['merge']({'requester_id':_0x21c187['id'],'submitter_id':_0x147992?_0x147992['id']:undefined,'assignee_id':_0x147992?_0x147992['id']:undefined,'tags':getTags(_0x4521a[_0x68b1('0x12')],_0x68b1('0x13')),'subject':intUtil[_0x68b1('0x14')](_0x4521a[_0x68b1('0x15')],_0x1ef2ef,'\x20'),'description':intUtil[_0x68b1('0x14')](_0x4521a[_0x68b1('0x16')],_0x1ef2ef,'\x0a'),'comment':{'public':![],'body':intUtil[_0x68b1('0x14')](_0x4521a[_0x68b1('0x16')],_0x1ef2ef,'\x0a')}},getCustomFields(_0x4521a[_0x68b1('0x17')],_0x1ef2ef))}})[_0x68b1('0x18')](function(_0x5bcd5c){logger[_0x68b1('0xc')]('Ticket\x20created!');return _0x5bcd5c['ticket'];});}function getUser(_0x1bc1ef,_0x5b3383){if(intUtil['validateEmail'](_0x5b3383)){logger[_0x68b1('0xc')](_0x68b1('0x19'),_0x5b3383);return request({'uri':util[_0x68b1('0xe')](_0x68b1('0x1a'),_0x1bc1ef[_0x68b1('0x10')]),'qs':{'query':util[_0x68b1('0xe')](_0x68b1('0x1b'),_0x5b3383)}})['then'](function(_0x2fd5e4){if(_0x2fd5e4[_0x68b1('0x1c')]){logger[_0x68b1('0xc')](_0x68b1('0x1d'));return _[_0x68b1('0x1e')](_0x2fd5e4[_0x68b1('0x1f')],{'email':_0x5b3383,'role':_0x68b1('0x20')});}else{logger['info'](_0x68b1('0x21'));return request({'uri':util['format'](_0x68b1('0x22'),_0x1bc1ef['remoteUri'])})['then'](function(_0x37b789){logger['info']('Admin\x20account\x20selected.');return _0x37b789[_0x68b1('0x23')];});}});}else{logger['info'](_0x68b1('0x21'));return request({'uri':util[_0x68b1('0xe')](_0x68b1('0x22'),_0x1bc1ef[_0x68b1('0x10')])})[_0x68b1('0x18')](function(_0x21e7c9){logger[_0x68b1('0xc')]('Admin\x20account\x20selected.');return _0x21e7c9[_0x68b1('0x23')];});}}function getEndUser(_0x9554,_0x47b6a3,_0x5205be){logger[_0x68b1('0xc')](_0x68b1('0x24'),_0x5205be);return request({'uri':util[_0x68b1('0xe')](_0x68b1('0x1a'),_0x9554[_0x68b1('0x10')]),'qs':{'query':util[_0x68b1('0xe')](_0x68b1('0x25'),_0x5205be)}})[_0x68b1('0x18')](function(_0x234b90){var _0xe702f8;if(_0x234b90[_0x68b1('0x1f')]['length']){_0x234b90['results']=_[_0x68b1('0x26')](_0x234b90['results'],{'suspended':![],'role':_0x68b1('0x27')});if(_0x234b90['results']['length']){_0xe702f8=_[_0x68b1('0x28')](_0x234b90['results']);}}if(_0xe702f8){logger[_0x68b1('0xc')]('Enduser\x20found!');return _0xe702f8;}else{logger[_0x68b1('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x68b1('0xe')](_0x68b1('0x29'),_0x9554[_0x68b1('0x10')]),'method':_0x68b1('0x11'),'body':{'user':{'role':_0x68b1('0x27'),'name':util[_0x68b1('0xe')]('Caller\x20-\x20%s',_0x47b6a3||_0x5205be),'phone':_0x5205be}}})[_0x68b1('0x18')](function(_0x5528b7){logger[_0x68b1('0xc')](_0x68b1('0x2a'));return _0x5528b7[_0x68b1('0x23')];});}});}function getAuth(_0x20cc4c){var _0x555cdc;if(_0x20cc4c[_0x68b1('0x2b')]==='password'){_0x555cdc=util[_0x68b1('0xe')](_0x68b1('0x2c'),_0x20cc4c[_0x68b1('0x2d')],_0x20cc4c[_0x68b1('0x2e')]);}else if(_0x20cc4c[_0x68b1('0x2b')]===_0x68b1('0x2f')){_0x555cdc=util[_0x68b1('0xe')]('%s/token:%s',_0x20cc4c[_0x68b1('0x2d')],_0x20cc4c[_0x68b1('0x2f')]);}return util['format'](_0x68b1('0x30'),new Buffer(_0x555cdc)['toString'](_0x68b1('0x31')));}function request(_0x579b68){logger[_0x68b1('0x32')](_0x68b1('0x33'),JSON[_0x68b1('0x34')](_0x579b68));return rp(_[_0x68b1('0x35')](_0x579b68,{'method':_0x68b1('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x3843c2,_0x25c7a6){var _0x4d95d6=[];if(_0x3843c2&&_0x3843c2[_0x68b1('0x37')]>0x0){_0x4d95d6=_[_0x68b1('0x38')](_0x3843c2,_0x25c7a6);}return _0x4d95d6;}function getCustomFields(_0x3d8291,_0x252c8b){var _0x5cab48=[];var _0x555b6f={'custom_fields':[]};if(_0x3d8291[_0x68b1('0x37')]>0x0){_['forEach'](_0x3d8291,function(_0xc8d10a){if(_[_0x68b1('0x39')](['string',_0x68b1('0x3a')],_0xc8d10a[_0x68b1('0x3b')])&&_0xc8d10a[_0x68b1('0x3c')]&&!_0xc8d10a[_0x68b1('0x3d')]){_0x555b6f[_0xc8d10a['nameField'][_0x68b1('0x3e')]()]=_0xc8d10a[_0x68b1('0x3f')]['toString']();}else if(_[_0x68b1('0x39')]([_0x68b1('0x40'),_0x68b1('0x3a')],_0xc8d10a[_0x68b1('0x3b')])&&_0xc8d10a[_0x68b1('0x41')]&&_0xc8d10a[_0x68b1('0x3d')]){_0x555b6f[_0x68b1('0x42')][_0x68b1('0x43')]({'id':_0xc8d10a[_0x68b1('0x41')],'value':_0xc8d10a[_0x68b1('0x3f')][_0x68b1('0x44')]()});}else if(_0xc8d10a[_0x68b1('0x3b')]===_0x68b1('0x45')&&_0xc8d10a['variableName']&&_0xc8d10a['idField']&&_0xc8d10a[_0x68b1('0x3d')]){_0x252c8b[_0xc8d10a[_0x68b1('0x46')]]&&_0x555b6f[_0x68b1('0x42')][_0x68b1('0x43')]({'id':_0xc8d10a[_0x68b1('0x41')],'value':_0x252c8b[_0xc8d10a[_0x68b1('0x46')]][_0x68b1('0x44')]()});}else if(_0xc8d10a[_0x68b1('0x3b')]===_0x68b1('0x47')&&_0xc8d10a[_0x68b1('0x48')]&&_0xc8d10a[_0x68b1('0x48')][_0x68b1('0x13')]&&_0xc8d10a[_0x68b1('0x41')]&&_0xc8d10a[_0x68b1('0x3d')]){_0x252c8b[_0xc8d10a[_0x68b1('0x48')][_0x68b1('0x13')]['toLowerCase']()]&&_0x555b6f[_0x68b1('0x42')][_0x68b1('0x43')]({'id':_0xc8d10a['idField'],'value':_0x252c8b[_0xc8d10a[_0x68b1('0x48')][_0x68b1('0x13')][_0x68b1('0x3e')]()][_0x68b1('0x44')]()});}});}return _0x555b6f;}exports[_0x68b1('0x49')]=function(_0x2b6835,_0x17cb65,_0x1702ed,_0x11b433,_0x137df2,_0x2b6e39){var _0x38b60f,_0x5c75ad;_0x2b6e39[_0x68b1('0x10')]=intUtil[_0x68b1('0x4a')](_0x2b6e39[_0x68b1('0x10')]);_0x2b6e39['serverUrl']=intUtil[_0x68b1('0x4a')](_0x2b6e39['serverUrl']);if(_0x137df2&&_0x137df2['monitor_format']){logger[_0x68b1('0xc')]('[QUEUE]',_0x68b1('0x4b'));_0x17cb65[_0x68b1('0x4c')]=util[_0x68b1('0xe')](_0x68b1('0x4d'),_0x2b6e39['serverUrl'],_0x17cb65[_0x68b1('0x4e')],md5(_0x17cb65[_0x68b1('0x4e')]));}else{_0x17cb65[_0x68b1('0x4c')]='';}headers[_0x68b1('0x4f')]=getAuth(_0x2b6e39);return getUser(_0x2b6e39,_0x11b433['email'])[_0x68b1('0x18')](function(_0x451148){_0x38b60f=_0x451148;logger[_0x68b1('0xc')](_0x68b1('0x50'),_0x38b60f['id']);return getEndUser(_0x2b6e39,_0x17cb65[_0x68b1('0x51')],_0x17cb65[_0x68b1('0x52')]);})['then'](function(_0x1efb2a){_0x5c75ad=_0x1efb2a;logger[_0x68b1('0xc')](_0x68b1('0x53'),_0x5c75ad['id']);return getTicket(_0x2b6e39,_0x38b60f,_0x5c75ad,_0x1702ed,_0x17cb65);})['then'](function(_0x5a4529){if(_0x5a4529){logger[_0x68b1('0xc')](_0x68b1('0x54'),_0x5a4529['id']);switch(_0x2b6e39[_0x68b1('0x3b')]){case'integrationTab':logger['info'](_0x68b1('0x55'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x68b1('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x2b6e39[_0x68b1('0x10')],_0x38b60f['id'],_0x5a4529['id']),'method':_0x68b1('0x11')});case'newTab':logger[_0x68b1('0xc')](_0x68b1('0x55'),_0x68b1('0x56'));emit(util[_0x68b1('0xe')]('user:%s',_0x11b433[_0x68b1('0x13')]),_0x68b1('0x57'),{'uri':util['format'](_0x68b1('0x58'),_0x2b6e39[_0x68b1('0x10')][_0x68b1('0x59')](_0x68b1('0x5a'),''),_0x5a4529['id'])});break;default:logger['error']('[QUEUE]',_0x68b1('0x5b'));}}})[_0x68b1('0x5c')](function(_0x182898){logger[_0x68b1('0x5d')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x68b1('0x5e')](_0x182898,{'showHidden':!![],'depth':null}));});};exports[_0x68b1('0x5f')]=function(_0x4da35e,_0x16ec76,_0x30dbb3,_0x35b5d5,_0x237cd5,_0x73f8ef,_0xb00e52){var _0x874a73,_0x1b6559;_0x73f8ef[_0x68b1('0x10')]=intUtil[_0x68b1('0x4a')](_0x73f8ef[_0x68b1('0x10')]);_0x73f8ef[_0x68b1('0x60')]=intUtil[_0x68b1('0x4a')](_0x73f8ef['serverUrl']);if(_0xb00e52&&_0xb00e52[_0x68b1('0x61')]&&_0xb00e52['recordingFormat']!==_0x68b1('0x62')){logger['info'](_0x68b1('0x63'),_0x68b1('0x4b'));_0x16ec76[_0x68b1('0x4c')]=util[_0x68b1('0xe')](_0x68b1('0x4d'),_0x73f8ef[_0x68b1('0x60')],_0x16ec76['uniqueid'],md5(_0x16ec76[_0x68b1('0x4e')]));}headers[_0x68b1('0x4f')]=getAuth(_0x73f8ef);return getUser(_0x73f8ef,_0x35b5d5[_0x68b1('0x64')])['then'](function(_0x39abfd){_0x874a73=_0x39abfd;logger[_0x68b1('0xc')](_0x68b1('0x50'),_0x874a73['id']);return getEndUser(_0x73f8ef,_0x16ec76[_0x68b1('0x65')],_0x16ec76['destcalleridnum']);})[_0x68b1('0x18')](function(_0x408776){_0x1b6559=_0x408776;logger['info'](_0x68b1('0x53'),_0x1b6559['id']);return getTicket(_0x73f8ef,_0x874a73,_0x1b6559,_0x30dbb3,_0x16ec76);})[_0x68b1('0x18')](function(_0x4f4714){if(_0x4f4714){logger[_0x68b1('0xc')](_0x68b1('0x54'),_0x4f4714['id']);switch(_0x73f8ef[_0x68b1('0x3b')]){case _0x68b1('0x66'):logger['info'](_0x68b1('0x63'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x68b1('0xe')](_0x68b1('0x67'),_0x73f8ef[_0x68b1('0x10')],_0x874a73['id'],_0x4f4714['id']),'method':_0x68b1('0x11')});case'newTab':logger['info'](_0x68b1('0x63'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x68b1('0xe')](_0x68b1('0x68'),_0x35b5d5[_0x68b1('0x13')]),_0x68b1('0x57'),{'uri':util['format'](_0x68b1('0x58'),_0x73f8ef[_0x68b1('0x10')]['replace'](_0x68b1('0x5a'),''),_0x4f4714['id'])});break;default:logger[_0x68b1('0x5d')](_0x68b1('0x63'),_0x68b1('0x5b'));}}})[_0x68b1('0x5c')](function(_0x9ca8e1){logger[_0x68b1('0x5d')](_0x68b1('0x69'),util[_0x68b1('0x5e')](_0x9ca8e1,{'showHidden':!![],'depth':null}));});};exports[_0x68b1('0x6a')]=function(_0x30c061,_0x540c35,_0x678abb,_0x222383,_0x140412,_0xc31d96){var _0x592314,_0xd48cfd;_0xc31d96[_0x68b1('0x10')]=intUtil[_0x68b1('0x4a')](_0xc31d96['remoteUri']);_0xc31d96[_0x68b1('0x60')]=intUtil[_0x68b1('0x4a')](_0xc31d96[_0x68b1('0x60')]);if(_0x140412&&_0x140412[_0x68b1('0x6b')]){logger[_0x68b1('0xc')]('['+_0x540c35[_0x68b1('0x6c')]['toUpperCase']()+']',_0x68b1('0x4b'));_0x540c35['recordingURL']=util[_0x68b1('0xe')](_0x68b1('0x4d'),_0xc31d96[_0x68b1('0x60')],_0x540c35[_0x68b1('0x4e')],md5(_0x540c35[_0x68b1('0x4e')]));}else{_0x540c35['recordingURL']='';}headers['Authorization']=getAuth(_0xc31d96);return getUser(_0xc31d96)[_0x68b1('0x18')](function(_0x1c883b){_0x592314=_0x1c883b;logger[_0x68b1('0xc')](_0x68b1('0x50'),_0x592314['id']);return getEndUser(_0xc31d96,_0x540c35[_0x68b1('0x51')],_0x540c35[_0x68b1('0x52')]);})[_0x68b1('0x18')](function(_0x44c815){_0xd48cfd=_0x44c815;logger['info'](_0x68b1('0x53'),_0xd48cfd['id']);return getTicket(_0xc31d96,_0x592314,_0xd48cfd,_0x678abb,_0x540c35);})['then'](function(_0x1c9fe6){if(_0x1c9fe6){logger[_0x68b1('0xc')](_0x68b1('0x54'),_0x1c9fe6['id']);}})[_0x68b1('0x5c')](function(_0x1cd8d6){logger[_0x68b1('0x5d')]('['+_0x540c35['lastevent'][_0x68b1('0x6d')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x68b1('0x5e')](_0x1cd8d6,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff