// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1a2f=['info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Subjects','getString','Descriptions','Fields','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','then','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','type:user\x20role:end-user\x20phone:%s','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s/token:%s','username','token','Basic\x20%s','toString','debug','[HTTP]','stringify','map','forEach','includes','type','nameField','customField','toLowerCase','string','picklist','custom_fields','push','content','variableName','idField','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','Authorization','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x1a2f,0xd2));var _0xf1a2=function(_0x366747,_0x77d067){_0x366747=_0x366747-0x0;var _0x3d40ed=_0x1a2f[_0x366747];return _0x3d40ed;};'use strict';var _=require(_0xf1a2('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0xf1a2('0x1'));var Redis=require(_0xf1a2('0x2'));var intUtil=require(_0xf1a2('0x3'));var config=require(_0xf1a2('0x4'));var logger=require(_0xf1a2('0x5'))(_0xf1a2('0x6'));config[_0xf1a2('0x7')]=_[_0xf1a2('0x8')](config['redis'],{'host':_0xf1a2('0x9'),'port':0x18eb});var io=require(_0xf1a2('0xa'))(new Redis(config[_0xf1a2('0x7')]));function emit(_0x3048b1,_0x58418d,_0x50f4f2){io['to'](_0x3048b1)['emit'](_0x58418d,_0x50f4f2);}var headers={'Content-Type':_0xf1a2('0xb'),'Accept':'application/json'};function getTicket(_0x1a2a3c,_0x3df7cb,_0x48c573,_0x5190d8,_0x2a0781){logger[_0xf1a2('0xc')](_0xf1a2('0xd'));return request({'uri':util[_0xf1a2('0xe')](_0xf1a2('0xf'),_0x1a2a3c[_0xf1a2('0x10')]),'method':_0xf1a2('0x11'),'body':{'ticket':_[_0xf1a2('0x12')]({'requester_id':_0x48c573['id'],'submitter_id':_0x3df7cb?_0x3df7cb['id']:undefined,'assignee_id':_0x3df7cb?_0x3df7cb['id']:undefined,'tags':getTags(_0x5190d8['Tags'],'name'),'subject':intUtil['getString'](_0x5190d8[_0xf1a2('0x13')],_0x2a0781,'\x20'),'description':intUtil[_0xf1a2('0x14')](_0x5190d8[_0xf1a2('0x15')],_0x2a0781,'\x0a'),'comment':{'public':![],'body':intUtil[_0xf1a2('0x14')](_0x5190d8[_0xf1a2('0x15')],_0x2a0781,'\x0a')}},getCustomFields(_0x5190d8[_0xf1a2('0x16')],_0x2a0781))}})['then'](function(_0x2ea883){logger[_0xf1a2('0xc')](_0xf1a2('0x17'));return _0x2ea883[_0xf1a2('0x18')];});}function getUser(_0xb0c3e0,_0x3b5e49){if(intUtil[_0xf1a2('0x19')](_0x3b5e49)){logger[_0xf1a2('0xc')](_0xf1a2('0x1a'),_0x3b5e49);return request({'uri':util[_0xf1a2('0xe')](_0xf1a2('0x1b'),_0xb0c3e0[_0xf1a2('0x10')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3b5e49)}})[_0xf1a2('0x1c')](function(_0x5bcdf1){if(_0x5bcdf1[_0xf1a2('0x1d')]){logger['info']('Agent\x20found!');return _[_0xf1a2('0x1e')](_0x5bcdf1[_0xf1a2('0x1f')],{'email':_0x3b5e49,'role':_0xf1a2('0x20')});}else{logger[_0xf1a2('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xf1a2('0x21'),_0xb0c3e0[_0xf1a2('0x10')])})[_0xf1a2('0x1c')](function(_0x23d507){logger[_0xf1a2('0xc')](_0xf1a2('0x22'));return _0x23d507[_0xf1a2('0x23')];});}});}else{logger[_0xf1a2('0xc')](_0xf1a2('0x24'));return request({'uri':util['format']('%s/users/me.json',_0xb0c3e0[_0xf1a2('0x10')])})[_0xf1a2('0x1c')](function(_0x55f097){logger[_0xf1a2('0xc')](_0xf1a2('0x22'));return _0x55f097[_0xf1a2('0x23')];});}}function getEndUser(_0x4a3de5,_0x1142eb,_0x1cd8b4){logger[_0xf1a2('0xc')]('Searching\x20enduser\x20with\x20phone',_0x1cd8b4);return request({'uri':util[_0xf1a2('0xe')](_0xf1a2('0x1b'),_0x4a3de5['remoteUri']),'qs':{'query':util['format'](_0xf1a2('0x25'),_0x1cd8b4)}})[_0xf1a2('0x1c')](function(_0x2004f9){var _0x544d1e;if(_0x2004f9['results']['length']){_0x2004f9[_0xf1a2('0x1f')]=_[_0xf1a2('0x26')](_0x2004f9[_0xf1a2('0x1f')],{'suspended':![],'role':_0xf1a2('0x27')});if(_0x2004f9[_0xf1a2('0x1f')][_0xf1a2('0x28')]){_0x544d1e=_[_0xf1a2('0x29')](_0x2004f9['results']);}}if(_0x544d1e){logger[_0xf1a2('0xc')]('Enduser\x20found!');return _0x544d1e;}else{logger[_0xf1a2('0xc')](_0xf1a2('0x2a'));return request({'uri':util[_0xf1a2('0xe')](_0xf1a2('0x2b'),_0x4a3de5['remoteUri']),'method':_0xf1a2('0x11'),'body':{'user':{'role':_0xf1a2('0x27'),'name':util['format'](_0xf1a2('0x2c'),_0x1142eb||_0x1cd8b4),'phone':_0x1cd8b4}}})[_0xf1a2('0x1c')](function(_0x2c7371){logger[_0xf1a2('0xc')](_0xf1a2('0x2d'));return _0x2c7371[_0xf1a2('0x23')];});}});}function getAuth(_0x119315){var _0x1e2bac;if(_0x119315[_0xf1a2('0x2e')]===_0xf1a2('0x2f')){_0x1e2bac=util[_0xf1a2('0xe')]('%s:%s',_0x119315['username'],_0x119315['password']);}else if(_0x119315[_0xf1a2('0x2e')]==='token'){_0x1e2bac=util[_0xf1a2('0xe')](_0xf1a2('0x30'),_0x119315[_0xf1a2('0x31')],_0x119315[_0xf1a2('0x32')]);}return util[_0xf1a2('0xe')](_0xf1a2('0x33'),new Buffer(_0x1e2bac)[_0xf1a2('0x34')]('base64'));}function request(_0x11411f){logger[_0xf1a2('0x35')](_0xf1a2('0x36'),JSON[_0xf1a2('0x37')](_0x11411f));return rp(_[_0xf1a2('0x8')](_0x11411f,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x8a627b,_0xaa9265){var _0x429363=[];if(_0x8a627b&&_0x8a627b['length']>0x0){_0x429363=_[_0xf1a2('0x38')](_0x8a627b,_0xaa9265);}return _0x429363;}function getCustomFields(_0xfee853,_0x4c4482){var _0x3f50a3=[];var _0x106325={'custom_fields':[]};if(_0xfee853['length']>0x0){_[_0xf1a2('0x39')](_0xfee853,function(_0x57a06b){if(_[_0xf1a2('0x3a')](['string','picklist'],_0x57a06b[_0xf1a2('0x3b')])&&_0x57a06b[_0xf1a2('0x3c')]&&!_0x57a06b[_0xf1a2('0x3d')]){_0x106325[_0x57a06b[_0xf1a2('0x3c')][_0xf1a2('0x3e')]()]=_0x57a06b['content']['toString']();}else if(_[_0xf1a2('0x3a')]([_0xf1a2('0x3f'),_0xf1a2('0x40')],_0x57a06b[_0xf1a2('0x3b')])&&_0x57a06b['idField']&&_0x57a06b['customField']){_0x106325[_0xf1a2('0x41')][_0xf1a2('0x42')]({'id':_0x57a06b['idField'],'value':_0x57a06b[_0xf1a2('0x43')][_0xf1a2('0x34')]()});}else if(_0x57a06b[_0xf1a2('0x3b')]==='variable'&&_0x57a06b[_0xf1a2('0x44')]&&_0x57a06b[_0xf1a2('0x45')]&&_0x57a06b[_0xf1a2('0x3d')]){_0x4c4482[_0x57a06b[_0xf1a2('0x44')]]&&_0x106325[_0xf1a2('0x41')][_0xf1a2('0x42')]({'id':_0x57a06b[_0xf1a2('0x45')],'value':_0x4c4482[_0x57a06b[_0xf1a2('0x44')]]['toString']()});}else if(_0x57a06b['type']===_0xf1a2('0x46')&&_0x57a06b[_0xf1a2('0x47')]&&_0x57a06b['Variable'][_0xf1a2('0x48')]&&_0x57a06b[_0xf1a2('0x45')]&&_0x57a06b[_0xf1a2('0x3d')]){_0x4c4482[_0x57a06b[_0xf1a2('0x47')][_0xf1a2('0x48')][_0xf1a2('0x3e')]()]&&_0x106325[_0xf1a2('0x41')][_0xf1a2('0x42')]({'id':_0x57a06b[_0xf1a2('0x45')],'value':_0x4c4482[_0x57a06b[_0xf1a2('0x47')][_0xf1a2('0x48')][_0xf1a2('0x3e')]()]['toString']()});}});}return _0x106325;}exports[_0xf1a2('0x49')]=function(_0x531ca7,_0x3c0c53,_0x98d242,_0x305f29,_0x201beb,_0x2488c7){var _0x3d5cd2,_0x117837;_0x2488c7[_0xf1a2('0x10')]=intUtil[_0xf1a2('0x4a')](_0x2488c7['remoteUri']);_0x2488c7[_0xf1a2('0x4b')]=intUtil[_0xf1a2('0x4a')](_0x2488c7[_0xf1a2('0x4b')]);if(_0x201beb&&_0x201beb[_0xf1a2('0x4c')]){logger[_0xf1a2('0xc')]('[QUEUE]','Recording\x20is\x20enabled!');_0x3c0c53['recordingURL']=util['format'](_0xf1a2('0x4d'),_0x2488c7[_0xf1a2('0x4b')],_0x3c0c53['uniqueid'],md5(_0x3c0c53[_0xf1a2('0x4e')]));}else{_0x3c0c53[_0xf1a2('0x4f')]='';}headers['Authorization']=getAuth(_0x2488c7);return getUser(_0x2488c7,_0x305f29[_0xf1a2('0x50')])[_0xf1a2('0x1c')](function(_0x2ea189){_0x3d5cd2=_0x2ea189;logger['info']('The\x20User\x20ID\x20is:',_0x3d5cd2['id']);return getEndUser(_0x2488c7,_0x3c0c53[_0xf1a2('0x51')],_0x3c0c53[_0xf1a2('0x52')]);})[_0xf1a2('0x1c')](function(_0x5b51cc){_0x117837=_0x5b51cc;logger[_0xf1a2('0xc')](_0xf1a2('0x53'),_0x117837['id']);return getTicket(_0x2488c7,_0x3d5cd2,_0x117837,_0x98d242,_0x3c0c53);})[_0xf1a2('0x1c')](function(_0xc24e1d){if(_0xc24e1d){logger[_0xf1a2('0xc')](_0xf1a2('0x54'),_0xc24e1d['id']);switch(_0x2488c7['type']){case'integrationTab':logger[_0xf1a2('0xc')](_0xf1a2('0x55'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xf1a2('0xe')](_0xf1a2('0x56'),_0x2488c7[_0xf1a2('0x10')],_0x3d5cd2['id'],_0xc24e1d['id']),'method':_0xf1a2('0x11')});case'newTab':logger[_0xf1a2('0xc')](_0xf1a2('0x55'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xf1a2('0xe')](_0xf1a2('0x57'),_0x305f29[_0xf1a2('0x48')]),_0xf1a2('0x58'),{'uri':util[_0xf1a2('0xe')](_0xf1a2('0x59'),_0x2488c7['remoteUri'][_0xf1a2('0x5a')](_0xf1a2('0x5b'),''),_0xc24e1d['id'])});break;default:logger[_0xf1a2('0x5c')](_0xf1a2('0x55'),_0xf1a2('0x5d'));}}})[_0xf1a2('0x5e')](function(_0x4b512b){logger[_0xf1a2('0x5c')](_0xf1a2('0x5f'),util[_0xf1a2('0x60')](_0x4b512b,{'showHidden':!![],'depth':null}));});};exports[_0xf1a2('0x61')]=function(_0x4218df,_0x430596,_0x55fb90,_0x515e80,_0x55eebb,_0x573aa8,_0x26ac29){var _0x45c3a1,_0x5b275c;_0x573aa8['remoteUri']=intUtil[_0xf1a2('0x4a')](_0x573aa8[_0xf1a2('0x10')]);_0x573aa8[_0xf1a2('0x4b')]=intUtil['stripTrailingSlash'](_0x573aa8[_0xf1a2('0x4b')]);if(_0x26ac29&&_0x26ac29[_0xf1a2('0x62')]&&_0x26ac29[_0xf1a2('0x62')]!=='none'){logger['info'](_0xf1a2('0x63'),_0xf1a2('0x64'));_0x430596[_0xf1a2('0x4f')]=util['format'](_0xf1a2('0x4d'),_0x573aa8[_0xf1a2('0x4b')],_0x430596['uniqueid'],md5(_0x430596['uniqueid']));}headers[_0xf1a2('0x65')]=getAuth(_0x573aa8);return getUser(_0x573aa8,_0x515e80[_0xf1a2('0x50')])[_0xf1a2('0x1c')](function(_0x201ca9){_0x45c3a1=_0x201ca9;logger[_0xf1a2('0xc')](_0xf1a2('0x66'),_0x45c3a1['id']);return getEndUser(_0x573aa8,_0x430596[_0xf1a2('0x67')],_0x430596[_0xf1a2('0x68')]);})[_0xf1a2('0x1c')](function(_0x3188ce){_0x5b275c=_0x3188ce;logger[_0xf1a2('0xc')]('The\x20Enduser\x20ID\x20is:',_0x5b275c['id']);return getTicket(_0x573aa8,_0x45c3a1,_0x5b275c,_0x55fb90,_0x430596);})[_0xf1a2('0x1c')](function(_0x4637c8){if(_0x4637c8){logger['info'](_0xf1a2('0x54'),_0x4637c8['id']);switch(_0x573aa8[_0xf1a2('0x3b')]){case'integrationTab':logger['info'](_0xf1a2('0x63'),_0xf1a2('0x69'));return request({'uri':util[_0xf1a2('0xe')](_0xf1a2('0x56'),_0x573aa8[_0xf1a2('0x10')],_0x45c3a1['id'],_0x4637c8['id']),'method':'POST'});case _0xf1a2('0x6a'):logger['info'](_0xf1a2('0x63'),_0xf1a2('0x6b'));emit(util['format']('user:%s',_0x515e80['name']),'trigger:browser:url',{'uri':util['format'](_0xf1a2('0x59'),_0x573aa8['remoteUri'][_0xf1a2('0x5a')]('/api/v2',''),_0x4637c8['id'])});break;default:logger[_0xf1a2('0x5c')](_0xf1a2('0x63'),_0xf1a2('0x5d'));}}})[_0xf1a2('0x5e')](function(_0x38578e){logger['error'](_0xf1a2('0x6c'),util['inspect'](_0x38578e,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x5575e8,_0x280220,_0xc47882,_0x58b2e0,_0x4a9ab1,_0x6f0823){var _0xe8a0a1,_0x4eb1e8;_0x6f0823[_0xf1a2('0x10')]=intUtil['stripTrailingSlash'](_0x6f0823[_0xf1a2('0x10')]);_0x6f0823[_0xf1a2('0x4b')]=intUtil['stripTrailingSlash'](_0x6f0823[_0xf1a2('0x4b')]);if(_0x4a9ab1&&_0x4a9ab1[_0xf1a2('0x4c')]){logger[_0xf1a2('0xc')]('['+_0x280220[_0xf1a2('0x6d')]['toUpperCase']()+']',_0xf1a2('0x64'));_0x280220[_0xf1a2('0x4f')]=util[_0xf1a2('0xe')](_0xf1a2('0x4d'),_0x6f0823[_0xf1a2('0x4b')],_0x280220[_0xf1a2('0x4e')],md5(_0x280220[_0xf1a2('0x4e')]));}else{_0x280220[_0xf1a2('0x4f')]='';}headers['Authorization']=getAuth(_0x6f0823);return getUser(_0x6f0823)['then'](function(_0x5b19a0){_0xe8a0a1=_0x5b19a0;logger[_0xf1a2('0xc')](_0xf1a2('0x66'),_0xe8a0a1['id']);return getEndUser(_0x6f0823,_0x280220['calleridname'],_0x280220[_0xf1a2('0x52')]);})[_0xf1a2('0x1c')](function(_0x482d08){_0x4eb1e8=_0x482d08;logger[_0xf1a2('0xc')](_0xf1a2('0x53'),_0x4eb1e8['id']);return getTicket(_0x6f0823,_0xe8a0a1,_0x4eb1e8,_0xc47882,_0x280220);})[_0xf1a2('0x1c')](function(_0x495d9c){if(_0x495d9c){logger['info']('The\x20Ticket\x20ID\x20is:',_0x495d9c['id']);}})[_0xf1a2('0x5e')](function(_0x1e6ffa){logger[_0xf1a2('0x5c')]('['+_0x280220[_0xf1a2('0x6d')]['toUpperCase']()+']'+_0xf1a2('0x6e'),util[_0xf1a2('0x60')](_0x1e6ffa,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x963e=['defaults','localhost','socket.io-emitter','redis','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','getString','Subjects','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','remoteUri','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','%s/users.json','end-user','Caller\x20-\x20%s','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string','nameField','customField','toLowerCase','content','picklist','type','custom_fields','push','idField','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','uniqueid','Authorization','email','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','/api/v2','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','The\x20User\x20ID\x20is:','destcalleridnum','[OUTBOUND]','replace','Zendesk\x20account\x20type\x20not\x20recognized','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','request-promise','md5','ioredis','../../../../config/environment','../../../../config/logger'];(function(_0x2852aa,_0xd7a58b){var _0x2b2e9a=function(_0x47d9e5){while(--_0x47d9e5){_0x2852aa['push'](_0x2852aa['shift']());}};_0x2b2e9a(++_0xd7a58b);}(_0x963e,0xcf));var _0xe963=function(_0x5400b,_0x55943a){_0x5400b=_0x5400b-0x0;var _0x36a39b=_0x963e[_0x5400b];return _0x36a39b;};'use strict';var _=require('lodash');var rp=require(_0xe963('0x0'));var md5=require(_0xe963('0x1'));var util=require('util');var Redis=require(_0xe963('0x2'));var intUtil=require('./util');var config=require(_0xe963('0x3'));var logger=require(_0xe963('0x4'))('zendesk');config['redis']=_[_0xe963('0x5')](config['redis'],{'host':_0xe963('0x6'),'port':0x18eb});var io=require(_0xe963('0x7'))(new Redis(config[_0xe963('0x8')]));function emit(_0xbafc6d,_0x2cd1d2,_0x4584b7){io['to'](_0xbafc6d)['emit'](_0x2cd1d2,_0x4584b7);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x3f8207,_0x311373,_0x58ddae,_0x622647,_0x1e8722){logger[_0xe963('0x9')](_0xe963('0xa'));return request({'uri':util[_0xe963('0xb')](_0xe963('0xc'),_0x3f8207['remoteUri']),'method':_0xe963('0xd'),'body':{'ticket':_[_0xe963('0xe')]({'requester_id':_0x58ddae['id'],'submitter_id':_0x311373?_0x311373['id']:undefined,'assignee_id':_0x311373?_0x311373['id']:undefined,'tags':getTags(_0x622647[_0xe963('0xf')],_0xe963('0x10')),'subject':intUtil[_0xe963('0x11')](_0x622647[_0xe963('0x12')],_0x1e8722,'\x20'),'description':intUtil[_0xe963('0x11')](_0x622647['Descriptions'],_0x1e8722,'\x0a'),'comment':{'public':![],'body':intUtil[_0xe963('0x11')](_0x622647['Descriptions'],_0x1e8722,'\x0a')}},getCustomFields(_0x622647[_0xe963('0x13')],_0x1e8722))}})[_0xe963('0x14')](function(_0x391020){logger[_0xe963('0x9')](_0xe963('0x15'));return _0x391020['ticket'];});}function getUser(_0x2152c7,_0x46ba6a){if(intUtil[_0xe963('0x16')](_0x46ba6a)){logger[_0xe963('0x9')](_0xe963('0x17'),_0x46ba6a);return request({'uri':util[_0xe963('0xb')](_0xe963('0x18'),_0x2152c7['remoteUri']),'qs':{'query':util[_0xe963('0xb')](_0xe963('0x19'),_0x46ba6a)}})[_0xe963('0x14')](function(_0x3aabba){if(_0x3aabba[_0xe963('0x1a')]){logger[_0xe963('0x9')](_0xe963('0x1b'));return _[_0xe963('0x1c')](_0x3aabba[_0xe963('0x1d')],{'email':_0x46ba6a,'role':_0xe963('0x1e')});}else{logger['info'](_0xe963('0x1f'));return request({'uri':util[_0xe963('0xb')](_0xe963('0x20'),_0x2152c7['remoteUri'])})[_0xe963('0x14')](function(_0x4a4bdc){logger['info']('Admin\x20account\x20selected.');return _0x4a4bdc[_0xe963('0x21')];});}});}else{logger[_0xe963('0x9')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xe963('0xb')](_0xe963('0x20'),_0x2152c7[_0xe963('0x22')])})['then'](function(_0x3d591e){logger[_0xe963('0x9')]('Admin\x20account\x20selected.');return _0x3d591e[_0xe963('0x21')];});}}function getEndUser(_0xa69896,_0x1c1e25,_0x2bcfc7){logger[_0xe963('0x9')](_0xe963('0x23'),_0x2bcfc7);return request({'uri':util['format'](_0xe963('0x18'),_0xa69896[_0xe963('0x22')]),'qs':{'query':util['format'](_0xe963('0x24'),_0x2bcfc7)}})['then'](function(_0x3a8b55){var _0x1c0fe5;if(_0x3a8b55[_0xe963('0x1d')][_0xe963('0x25')]){_0x3a8b55['results']=_['filter'](_0x3a8b55[_0xe963('0x1d')],{'suspended':![],'role':'end-user'});if(_0x3a8b55[_0xe963('0x1d')][_0xe963('0x25')]){_0x1c0fe5=_['first'](_0x3a8b55[_0xe963('0x1d')]);}}if(_0x1c0fe5){logger['info']('Enduser\x20found!');return _0x1c0fe5;}else{logger[_0xe963('0x9')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xe963('0xb')](_0xe963('0x26'),_0xa69896[_0xe963('0x22')]),'method':_0xe963('0xd'),'body':{'user':{'role':_0xe963('0x27'),'name':util[_0xe963('0xb')](_0xe963('0x28'),_0x1c1e25||_0x2bcfc7),'phone':_0x2bcfc7}}})[_0xe963('0x14')](function(_0x1d3510){logger[_0xe963('0x9')]('Enduser\x20created.');return _0x1d3510[_0xe963('0x21')];});}});}function getAuth(_0x43376f){var _0x4166c4;if(_0x43376f[_0xe963('0x29')]===_0xe963('0x2a')){_0x4166c4=util[_0xe963('0xb')](_0xe963('0x2b'),_0x43376f[_0xe963('0x2c')],_0x43376f[_0xe963('0x2a')]);}else if(_0x43376f['authType']===_0xe963('0x2d')){_0x4166c4=util['format'](_0xe963('0x2e'),_0x43376f[_0xe963('0x2c')],_0x43376f[_0xe963('0x2d')]);}return util[_0xe963('0xb')](_0xe963('0x2f'),new Buffer(_0x4166c4)[_0xe963('0x30')](_0xe963('0x31')));}function request(_0x2d5295){logger[_0xe963('0x32')]('[HTTP]',JSON[_0xe963('0x33')](_0x2d5295));return rp(_[_0xe963('0x5')](_0x2d5295,{'method':_0xe963('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x5452b5,_0x1fb417){var _0x2e4b4d=[];if(_0x5452b5&&_0x5452b5[_0xe963('0x25')]>0x0){_0x2e4b4d=_[_0xe963('0x35')](_0x5452b5,_0x1fb417);}return _0x2e4b4d;}function getCustomFields(_0x7a547a,_0x40b242){var _0x297412=[];var _0x553d77={'custom_fields':[]};if(_0x7a547a[_0xe963('0x25')]>0x0){_[_0xe963('0x36')](_0x7a547a,function(_0x1764ee){if(_[_0xe963('0x37')]([_0xe963('0x38'),'picklist'],_0x1764ee['type'])&&_0x1764ee[_0xe963('0x39')]&&!_0x1764ee[_0xe963('0x3a')]){_0x553d77[_0x1764ee[_0xe963('0x39')][_0xe963('0x3b')]()]=_0x1764ee[_0xe963('0x3c')][_0xe963('0x30')]();}else if(_[_0xe963('0x37')](['string',_0xe963('0x3d')],_0x1764ee[_0xe963('0x3e')])&&_0x1764ee['idField']&&_0x1764ee[_0xe963('0x3a')]){_0x553d77[_0xe963('0x3f')][_0xe963('0x40')]({'id':_0x1764ee[_0xe963('0x41')],'value':_0x1764ee[_0xe963('0x3c')][_0xe963('0x30')]()});}else if(_0x1764ee[_0xe963('0x3e')]===_0xe963('0x42')&&_0x1764ee[_0xe963('0x43')]&&_0x1764ee[_0xe963('0x41')]&&_0x1764ee[_0xe963('0x3a')]){_0x40b242[_0x1764ee[_0xe963('0x43')]]&&_0x553d77[_0xe963('0x3f')][_0xe963('0x40')]({'id':_0x1764ee[_0xe963('0x41')],'value':_0x40b242[_0x1764ee[_0xe963('0x43')]]['toString']()});}else if(_0x1764ee[_0xe963('0x3e')]===_0xe963('0x44')&&_0x1764ee[_0xe963('0x45')]&&_0x1764ee['Variable'][_0xe963('0x10')]&&_0x1764ee[_0xe963('0x41')]&&_0x1764ee[_0xe963('0x3a')]){_0x40b242[_0x1764ee['Variable'][_0xe963('0x10')][_0xe963('0x3b')]()]&&_0x553d77[_0xe963('0x3f')][_0xe963('0x40')]({'id':_0x1764ee['idField'],'value':_0x40b242[_0x1764ee['Variable'][_0xe963('0x10')][_0xe963('0x3b')]()][_0xe963('0x30')]()});}});}return _0x553d77;}exports[_0xe963('0x46')]=function(_0x52d87d,_0x513847,_0x49b3f0,_0x16dea2,_0x317593,_0x2c59a7){var _0x2d6d4a,_0x369820;_0x2c59a7['remoteUri']=intUtil[_0xe963('0x47')](_0x2c59a7['remoteUri']);_0x2c59a7[_0xe963('0x48')]=intUtil[_0xe963('0x47')](_0x2c59a7[_0xe963('0x48')]);if(_0x317593&&_0x317593[_0xe963('0x49')]){logger[_0xe963('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x513847[_0xe963('0x4a')]=util[_0xe963('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2c59a7[_0xe963('0x48')],_0x513847[_0xe963('0x4b')],md5(_0x513847[_0xe963('0x4b')]));}else{_0x513847[_0xe963('0x4a')]='';}headers[_0xe963('0x4c')]=getAuth(_0x2c59a7);return getUser(_0x2c59a7,_0x16dea2[_0xe963('0x4d')])[_0xe963('0x14')](function(_0x452f29){_0x2d6d4a=_0x452f29;logger['info']('The\x20User\x20ID\x20is:',_0x2d6d4a['id']);return getEndUser(_0x2c59a7,_0x513847['calleridname'],_0x513847['calleridnum']);})[_0xe963('0x14')](function(_0x2b0be8){_0x369820=_0x2b0be8;logger[_0xe963('0x9')](_0xe963('0x4e'),_0x369820['id']);return getTicket(_0x2c59a7,_0x2d6d4a,_0x369820,_0x49b3f0,_0x513847);})[_0xe963('0x14')](function(_0x4890e4){if(_0x4890e4){logger[_0xe963('0x9')](_0xe963('0x4f'),_0x4890e4['id']);switch(_0x2c59a7[_0xe963('0x3e')]){case _0xe963('0x50'):logger[_0xe963('0x9')](_0xe963('0x51'),_0xe963('0x52'));return request({'uri':util[_0xe963('0xb')](_0xe963('0x53'),_0x2c59a7[_0xe963('0x22')],_0x2d6d4a['id'],_0x4890e4['id']),'method':_0xe963('0xd')});case _0xe963('0x54'):logger[_0xe963('0x9')](_0xe963('0x51'),_0xe963('0x55'));emit(util[_0xe963('0xb')](_0xe963('0x56'),_0x16dea2[_0xe963('0x10')]),'trigger:browser:url',{'uri':util[_0xe963('0xb')](_0xe963('0x57'),_0x2c59a7[_0xe963('0x22')]['replace'](_0xe963('0x58'),''),_0x4890e4['id'])});break;default:logger[_0xe963('0x59')](_0xe963('0x51'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x1452fd){logger[_0xe963('0x59')](_0xe963('0x5a'),util[_0xe963('0x5b')](_0x1452fd,{'showHidden':!![],'depth':null}));});};exports[_0xe963('0x5c')]=function(_0x35fb22,_0x340bad,_0x2e7e60,_0x585a50,_0x3f30b5,_0x52de7d,_0x27edfb){var _0x4c1f27,_0x46a2db;_0x52de7d[_0xe963('0x22')]=intUtil['stripTrailingSlash'](_0x52de7d[_0xe963('0x22')]);_0x52de7d[_0xe963('0x48')]=intUtil[_0xe963('0x47')](_0x52de7d[_0xe963('0x48')]);if(_0x27edfb&&_0x27edfb[_0xe963('0x5d')]&&_0x27edfb[_0xe963('0x5d')]!=='none'){logger[_0xe963('0x9')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x340bad['recordingURL']=util[_0xe963('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x52de7d[_0xe963('0x48')],_0x340bad[_0xe963('0x4b')],md5(_0x340bad[_0xe963('0x4b')]));}headers[_0xe963('0x4c')]=getAuth(_0x52de7d);return getUser(_0x52de7d,_0x585a50[_0xe963('0x4d')])[_0xe963('0x14')](function(_0x4691f8){_0x4c1f27=_0x4691f8;logger[_0xe963('0x9')](_0xe963('0x5e'),_0x4c1f27['id']);return getEndUser(_0x52de7d,_0x340bad['destcalleridname'],_0x340bad[_0xe963('0x5f')]);})[_0xe963('0x14')](function(_0x5f2433){_0x46a2db=_0x5f2433;logger[_0xe963('0x9')](_0xe963('0x4e'),_0x46a2db['id']);return getTicket(_0x52de7d,_0x4c1f27,_0x46a2db,_0x2e7e60,_0x340bad);})[_0xe963('0x14')](function(_0x24e346){if(_0x24e346){logger['info'](_0xe963('0x4f'),_0x24e346['id']);switch(_0x52de7d[_0xe963('0x3e')]){case _0xe963('0x50'):logger[_0xe963('0x9')](_0xe963('0x60'),_0xe963('0x52'));return request({'uri':util[_0xe963('0xb')](_0xe963('0x53'),_0x52de7d['remoteUri'],_0x4c1f27['id'],_0x24e346['id']),'method':_0xe963('0xd')});case'newTab':logger['info'](_0xe963('0x60'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xe963('0xb')](_0xe963('0x56'),_0x585a50['name']),'trigger:browser:url',{'uri':util[_0xe963('0xb')]('%s/agent/tickets/%s',_0x52de7d[_0xe963('0x22')][_0xe963('0x61')]('/api/v2',''),_0x24e346['id'])});break;default:logger['error']('[OUTBOUND]',_0xe963('0x62'));}}})[_0xe963('0x63')](function(_0x449b8c){logger['error'](_0xe963('0x64'),util[_0xe963('0x5b')](_0x449b8c,{'showHidden':!![],'depth':null}));});};exports[_0xe963('0x65')]=function(_0x667866,_0x372f43,_0x9fbb03,_0x1bc4c8,_0x15a076,_0x990c9f){var _0x4dde27,_0x7da9da;_0x990c9f[_0xe963('0x22')]=intUtil[_0xe963('0x47')](_0x990c9f[_0xe963('0x22')]);_0x990c9f['serverUrl']=intUtil['stripTrailingSlash'](_0x990c9f[_0xe963('0x48')]);if(_0x15a076&&_0x15a076[_0xe963('0x49')]){logger[_0xe963('0x9')]('['+_0x372f43[_0xe963('0x66')][_0xe963('0x67')]()+']',_0xe963('0x68'));_0x372f43[_0xe963('0x4a')]=util['format'](_0xe963('0x69'),_0x990c9f[_0xe963('0x48')],_0x372f43[_0xe963('0x4b')],md5(_0x372f43[_0xe963('0x4b')]));}else{_0x372f43[_0xe963('0x4a')]='';}headers[_0xe963('0x4c')]=getAuth(_0x990c9f);return getUser(_0x990c9f)[_0xe963('0x14')](function(_0x57cfa0){_0x4dde27=_0x57cfa0;logger[_0xe963('0x9')](_0xe963('0x5e'),_0x4dde27['id']);return getEndUser(_0x990c9f,_0x372f43['calleridname'],_0x372f43['calleridnum']);})['then'](function(_0x40f298){_0x7da9da=_0x40f298;logger[_0xe963('0x9')](_0xe963('0x4e'),_0x7da9da['id']);return getTicket(_0x990c9f,_0x4dde27,_0x7da9da,_0x9fbb03,_0x372f43);})[_0xe963('0x14')](function(_0x5c2c4a){if(_0x5c2c4a){logger[_0xe963('0x9')]('The\x20Ticket\x20ID\x20is:',_0x5c2c4a['id']);}})[_0xe963('0x63')](function(_0x4b6436){logger[_0xe963('0x59')]('['+_0x372f43[_0xe963('0x66')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x4b6436,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff